Purpose of the role

You will play a key role in shaping and maturing the ITOps function at Zego, embedding service excellence, security, and operational efficiency as first class concerns.

• Key member of the ITOps team, owning the delivery and continuous improvement of IT services across a fast growing, technology led organisation.
• Build strong relationships with stakeholders across Engineering, Security and the wider business, acting as a trusted point of contact for escalated IT issues and security best practices.
• Champion ITOps tooling and automation, driving continuous improvement through metrics, ticket data, and process retrospectives.

What you will be doing

• Drive service quality improvements across the ITOps function, influencing stakeholders to adopt best practices and embed IT security and compliance as a shared responsibility.
• Define and document technical solutions with a clear analysis of risks, security and scalability, balancing operational rigour with business priorities.
• Critically assess processes and systems, identifying toil and inefficiencies, and driving automation led improvements that reduce operational burden.
• Nurture a culture of continuous learning and knowledge sharing within the ITOps team and across the wider business.
• Use AI tooling and automation to streamline repetitive processes, improve response times and enhance the overall IT service experience.

What you will need to be successful

• Proven experience managing identity and access at scale, including SSO, SAML, SCIM provisioning and lifecycle management using Okta.
• Strong hands on experience with MDM platforms, ideally Kandji (Iru), covering device enrolment, policy management and compliance enforcement across macOS and iOS fleets.
• Solid experience administering Google Workspace, including user lifecycle, group management and security configuration.
• Experience with ITSM platforms such as Freshservice, using ticket data and reporting to drive service improvements and identify recurring issues.
• Demonstrable experience leveraging AI tooling to automate repetitive IT workflows, improve response times and enhance service delivery.
• Experience deploying and administering AI platforms and integrations across the organisation.
• Comfortable writing production grade automation scripts deployed at scale via MDM, focusing on automating IT processes and reducing toil.
• Solid understanding of IT security principles, including endpoint security, access controls and compliance, with experience in ISO 27001 or SOC 2 environments a plus.
• Strong troubleshooting skills across macOS, SaaS platforms and network connectivity issues.
• Experience supporting audits and contributing to security or compliance workstreams.
• Comfortable supporting developer tooling and engineering workflows.
• Curiosity about how AI can enhance work-keen to experiment, learn quickly, and apply tools that improve productivity, streamline tasks or unlock new ways of thinking.

Benefits

Market competitive salary, private medical insurance, company share options, generous holiday allowance and a range of wellbeing benefits. You will also receive an annual flexible hybrid working contribution to support travel to the office or personal development.

We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status or disability status.

£200000 - £400000 per annum + Bonus and Benefits Contact email: Job ref: C++/FF/0202 Startdate: ASAP A global HFT Hedge Fund is looking to hire an experienced C++ Quant Developer. They are looking for an experienced C++ Developer with a background in HFT and Ultra Low Latency programming to assist in building out their Cross Asset Trading capability. As a member of a dynamic team, you will have the opportunity to play an important role in the world of electronic and algorithmic trading. Your work will involve a wide range of responsibilities, from exchange price feeds and core trading systems to back testing engines, tick data management, exchange simulators, and trading gateways. Collaborating closely with investment management professionals such as Quants and Trading teams you will be at the forefront of designing and developing cutting-edge systems that keep the business ahead of the curve. Candidates will require: Strong C++ Development background on Linux Business knowledge in FX but can look at other asset classes. Strong experience building and developing high frequency, ultra-low-latency applications Previous experience in developing business logic would be highly beneficial. Strong multi-threading, concurrency and memory management Good technical or scientific academic background in Computer Science, Maths, Physics etc By submitting your details you agree to our T&Cs

UTA seeks a Security Engineer to help build and strengthen our security operations programs-safeguarding our brand, our people, and our digital assets. In this role, you will design and implement security solutions across physical, virtual, and cloud environments. By leveraging your expertise in cybersecurity and knowledge of common attack vectors, you will enhance visibility, threat correlation, and incident response capabilities throughout our technology landscape. As a key contributor to our cloud first strategy, you will play a critical role in shaping and advancing our overall security posture.

What You Will Do

• Investigate and contextualize security events from numerous data sources
• Help detect, respond to, and remediate security events and incidents
• Create automated data correlation and triage processes to reduce alert to fix time
• Develop remediation and orchestration efficiencies across the security stack, including endpoint, network, identity, and application
• Perform e discovery tasks in support of Legal and HR investigations
• Respond to user requests for security related issues and concerns
• Improve current visibility by configuring existing logging and alerting policies
• Evaluate and select additional tools and services
• Contribute to SIEM tuning for reliable alerting
• Perform vulnerability triage and assignment
• Engage in proactive threat hunting to identify risks not automatically captured by scans
• Have a meaningful and positive impact on the security of colleagues and clients
• Be challenged to identify, build, test, and deploy solutions in real life, not just in theory
• Be encouraged to innovate and take ownership
• Be given the opportunity to rapidly accelerate security, technology, and management skills
• Have the freedom to experiment with novel problem solving approaches
• Contribute to all security related initiatives-both tactical and strategic
• Be exposed to emerging security and business technologies
• Have access to best in class tooling and people
• Grow and learn on the job every day
• Serve as a subject matter expert on information security related escalations
• Maintain awareness of trends in various security domains
• Collaborate with other teams to improve security posture, risk remediation, and threat awareness

What You Will Need

• Bachelor’s degree in Cybersecurity, Engineering, or a related field; or equivalent experience
• 5+ years of experience in Security Engineering or Security Operations
• Experience with incident response, security event triage, investigations, forensics, and fluency with endpoint operating systems (Windows/Mac/Linux) and command line tools
• Experience with log analysis, event aggregation, security event data management, SIEM tuning, and Microsoft Sentinel
• Experience with security automation and orchestration and threat intelligence utilization
• Experience with e discovery tools and processes
• Experience responding to phishing, scam, and imposter campaigns
• Experience with endpoint security tooling and MDM solutions
• Network engineering, secure architecture, and network operations (firewalls, switches, etc.)
• Cloud infrastructure operations and architecture (Azure a plus)
• Identity management and authentication protocols
• Remediation strategies, system hardening, and vulnerability management
• Experience with enterprise information technology, including Active Directory/Azure AD, Exchange, Office 365, servers (Windows, SQL/DB, Linux, VM, Citrix, App, Web), device/asset management, and ServiceNow
• Experience with posture and threat management of third party SaaS platforms
• Technical understanding of enterprise EDR tools

What You Will Get

• The unique and exciting opportunity to work at one of a leading global entertainment companies
• Access to the tools, leadership, and resources you will need to create and drive a center of excellence
• The opportunity to do the best work of your career
• Work in an inclusive and diverse company culture
• Competitive programs to support your well being
• Experience working in a collaborative environment with room to grow

UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers.

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

Since 2023, Anduril UK has experienced rapid growth, introducing world leading software first, hardware enabled systems to the UK Ministry of Defence and other government agencies. Our exemplar programme of Maritime Sentry Towers (MST) has been developed and delivered in close partnership with the UK government and sovereign British industry, fundamentally changing how border security and surveillance capabilities can be employed by UK authorities. Additionally, Anduril UK has expanded its portfolio to include the ALTIUS 600, a versatile autonomous aerial system, and Seabed Sentry, an advanced underwater surveillance platform. These systems, along with others, position Anduril UK to provide a broad range of software and software enabled hardware products to meet the UK’s defence and security needs as outlined in the 2023 Integrated Review Refresh and Defence Command Paper.

World leading technology like MST, ALTIUS 600, Seabed Sentry, and many of the other autonomous systems that will underpin the UK’s technological future rely on modern C4 systems. These systems can integrate and fuse data across distributed systems, nodes, and networks to enable timely command decision making. Anduril’s open architecture Lattice operating system is an AI powered software platform that transforms thousands of data streams into actionable information for operators at all levels.

As the world enters an era of strategic competition, Anduril is committed to bringing cutting edge autonomy, AI, computer vision, and networking technology to UK defence and security personnel in months, not years. Our focus is on rapidly delivering innovative solutions that enhance the UK’s defence capabilities, support its industrial strategy, and contribute to its position as a science and technology leader.

ABOUT THE TEAM

The Mission Software Engineering team is responsible for building, deploying, integrating, extending, and scaling Anduril’s software to deliver mission critical capabilities to our customers. As the software engineers closest to Anduril customers and end users, Mission Software Engineers solve technical challenges of operational scenarios while owning the end to end delivery of winning capabilities such as Counter Intrusion, Joint All Domain Command & Control, and Counter Unmanned Aircraft Systems.

ABOUT THE JOB

As a Senior Software Engineer on the Connected Warfare team, you will help architect third party systems to seamlessly integrate with Anduril products while solving a wide variety of technical problems, making pragmatic engineering tradeoffs along the way. Your role sets the bar for the technical excellence our customers expect from Anduril. Above all, Mission Software Engineers are driven by a “Whatever It Takes” mindset-executing in an expedient, scalable, and pragmatic way while keeping the mission top of mind and making sound engineering decisions to deliver successful outcomes correctly, on time, and with high quality.

WHAT YOU’LL DO

• Be a champion for Anduril capabilities within a customer environment
• Develop architecture and mission vignettes
• Iterate on core data mesh technology to make optimal use of degraded networks
• Develop connectors and APIs for legacy and cutting edge systems to integrate with Lattice
• Deploy software to non standard environments
• Create data flow pipelines that span horizontally and vertically across disparate networked systems and security domains

REQUIRED QUALIFICATIONS

• Strong engineering background from industry or school, ideally in areas/fields such as Computer Science, Software Engineering, Mathematics, or Physics
• At least 5+ years working with a variety of programming languages such as Java, Python, C++, Rust, Go, JavaScript, etc.
• Experience building software solutions involving significant amounts of data processing and analysis
• Ability to quickly understand and navigate complex systems and established code bases
• Experience working in a customer / client facing role
• A desire to work on critical software that has a real world impact
• Ability to travel to client sites
• Eligible for SC Clearance

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril’s total compensation package. Additionally, Anduril offers top tier benefits for full time employees, including:

• Platinum Healthcare Benefits: For U.S. roles, we offer comprehensive medical, dental, and vision plans at little to no cost to you.
  • For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents.
  • For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril.
• Basic Life/AD&D and long term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents.
• Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans.
• 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition.
• Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting.
• Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work life services, such as free legal and financial support, available to you as well.
• A professional development stipend is available to all Andurilians.
• Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro kitchens.
• Company funded commuter benefits available based on your region.
• Relocation assistance (depending on role eligibility).
• 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only)

Anduril is an equal opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real world impact, we’d love to hear from you!

To view Anduril’s candidate data privacy policy, please visit

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE TEAM

The Mission Software Engineering team is responsible for building, deploying, integrating, extending, and scaling Anduril’s software to deliver mission critical capabilities to our customers. As the software engineers closest to Anduril customers and end users, Mission Software Engineers solve technical challenges of operational scenarios while owning the end to end delivery of winning capabilities such as Counter Intrusion, Joint All Domain Command & Control, and Counter Unmanned Aircraft Systems.

ABOUT THE JOB

As a Mission Software Engineer on the Connected Warfare team, you will help architect third party systems to seamlessly integrate with Anduril products while solving a wide variety of technical problems, making pragmatic engineering tradeoffs along the way. Your role sets the bar for the technical excellence our customers expect from Anduril. Above all, Mission Software Engineers are driven by a “Whatever It Takes” mindset-executing in an expedient, scalable, and pragmatic way while keeping the mission top of mind and making sound engineering decisions to deliver successful outcomes correctly, on time, and with high quality.

WHAT YOU’LL DO

• Be a champion for Anduril capabilities within a customer environment
• Develop architecture and mission vignettes
• Iterate on core data mesh technology to make optimal use of degraded networks
• Develop connectors and APIs for legacy and cutting edge systems to integrate with Lattice
• Deploy software to non standard environments
• Create data flow pipelines that span horizontally and vertically across disparate networked systems and security domains

REQUIRED QUALIFICATIONS

• Strong engineering background from industry or school, ideally in areas/fields such as Computer Science, Software Engineering, Mathematics, or Physics
• At least 3+ years working with a variety of programming languages such as Java, Python, C++, Rust, Go, JavaScript, etc.
• Experience building software solutions involving significant amounts of data processing and analysis
• Ability to quickly understand and navigate complex systems and established code basesExperience working in a customer / client facing role
• A desire to work on critical software that has a real world impact
• Ability to travel to client sites
• Eligible for SC Clearance

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril’s total compensation package. Additionally, Anduril offers top tier benefits for full time employees, including:

Healthcare Benefits

• US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.
• UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.
• IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.

Additional Benefits

• Income Protection: Anduril covers life and disability insurance for all employees.
• Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
• Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
• Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work life services, such as legal and financial support, are also available.
• Professional Development: Annual reimbursement for professional development.
• Commuter Benefits: Company funded commuter benefits based on your region.
• Relocation Assistance: Available depending on role eligibility.

Retirement Savings Plan

• US Roles: Traditional 401(k), Roth, and after tax (mega backdoor Roth) options.
• UK & IE Roles: Pension plan with employer match.
• AUS Roles: Superannuation plan.

£60,000 - £70,000 + Progression + Private Medical Care + Flexible Hours

Weybridge (Commutable from: Chertsey, Woking, Staines Upon Thames, Walton on Thames, Bracknell, Guildford)

Are you a Systems Engineer looking to join a rapidly expanding company and innovative business offering a great opportunity to take the technical lead with specialist training provided? This is a unique opportunity to work on large scale projects where you will be utilising top of the range facilities whilst receiving unmatched company benefits.

This business designs and manufactures bespoke systems for its blue chip clients across the United Kingdom. You will work on engineering systems whilst supporting a range of skilled multi disciplinary teams.

In this Monday to Friday role, you will be based at a modern, purpose built site. The role will involve system delivery, programme management and system implementation on a variety of projects.

This position offers continuous training, benefits and progression opportunities for a Systems Engineer wishing to contribute to a renowned and innovative company.

The Role:

• Working on the development of bespoke systems
• Supporting in the design, programme and conceptualisation of bespoke projects
• Configuring a range of Engineering Systems

The Person:

• Systems Engineering experience
• Defence experience highly advantageous
• Commutable to Weybridge

Reference: BBBH272182

We are an equal opportunities company and welcome applications from all suitable candidates.

As an R&D Cloud Operations Engineer, you will join a global team (Europe, India, USA) responsible for ensuring the reliability, performance, and scalability of Dassault Systèmes’ 3DEXPERIENCE Platform cloud services. You will contribute to designing, automating, and operating cutting edge infrastructure and deployment systems in a highly dynamic and international environment.

Role Description & Responsibilities

• Design and implement tools and solutions for managing large-scale, fault-tolerant cloud infrastructure and services
• Participate in the design and deployment of fully automated cloud orchestration systems
• Operate and make live changes to cloud environments, ensuring 24/7 service availability
• Troubleshoot and resolve complex incidents and production issues across global systems
• Support sovereign and dedicated customer deployments
• Contribute to the architectural evolution and development processes of cloud services

Qualifications

• Experience in infrastructure: networking, system architecture, operating systems, web protocols (HTTPS, DNS, proxies), and databases
• Working knowledge of AWS and cloud automation tools (Chef, Puppet)
• Familiar with Linux and scripting (Shell, Python)
• Familiarity with monitoring and alerting technologies
• DevOps mindset with a passion for automation, incident response, and continuous improvement
• Self motivated and proactive

What’s in it for you?

• Professional Growth: Opportunity to advance within the organization
• Learning Environment: Access to training, workshops, and skill development
• Collaboration: Work closely with cross functional teams
• Company Culture: Work in a culture of collaboration and innovation
• Interested? Click on “Apply” to upload your application documents.

Summary

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there’s no telling what you could accomplish.

Our Swift Server Networking team is responsible for building libraries and frameworks which form the foundations of mission critical systems at Apple. We write software in the Swift programming language and specialise in frameworks for distributed systems. Much of the software we produce is published as open source (such as SwiftNIO and gRPC Swift), as we firmly believe in growing a strong community. This, combined with our drive to create amazing products, makes the team a truly exciting place to work.

We’re a collection of highly skilled and friendly engineers who value each other’s opinions and experience. We strive for excellence and believe strongly in the quality of our output. We have built a team of domain experts who specialise in specific core subject areas, and also have broad experience of cloud software services and platforms.

Description

You will have significant responsibilities in building and improving libraries and SDKs for running large scale, mission critical services in Swift. You will have the chance to influence the direction of the platform and collaborate with multi functional teams across Apple to help define, implement, and deliver functionality to help build the next generation of Apple Services.

Our work takes us across multiple domains, from cloud services to iOS and macOS SDK development. The common thread for all of our development is a focus on the Swift programming language. If you have experience in any of these areas, you can hit the ground running, but we believe that great engineers can learn these skills on the job.

Successful candidates will have strong engineering skills and communication, as well as the ability to build relationships and collaborate across the company. You will have a real passion for quality, technical excellence, and an ability to understand complex systems. If this sounds like you, then we would love to hear from you.

Minimum Qualifications

• Experience with standard software engineering tooling and workflows, including version control and code review
• Strong proficiency in at least one programming language (e.g., Java, Python, Swift, C/C++)
• Strong large scale server side development experience
• Experience navigating ambiguity and leading initiatives or workstreams
• A willingness to jump in and tackle new problems

Preferred Qualifications

• Expertise in library design/API evolution
• Asynchronous/streaming programming experience (e.g. Reactive Streams, Dispatch, Combine, or similar)
• Experience with implementing, debugging, and scaling network protocols.
• Experience with modern high performance Linux networking technologies, including some or all of eBPF (with or without XDP), DPDK, and io_uring.
• Familiar with QUIC and some of its extensions.
• Familiar with modern cryptography, including an understanding of the major categories of cryptographic primitives, how to safely use them, and what to avoid.
• Quality focus - produce reliable, maintainable, deliverable software
• Comfortable diving deep - working across multiple levels of abstraction
• Good at managing relationships & communication - collaborates well with colleagues across a wide range of functions

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more

Competitive salary UK: hybrid: 3 days/week London (Canary Wharf) + 2 days/week remote

NTT DATA is currently looking for an SRE Observability Engineer (hybrid working: London Canary Wharf + remote) for our growing team in the UK.

Key responsibilities

• Collaborating across various organizations within the company to understand and develop observability solutions for enterprise-wide deployment at scale.
• Managing the legacy monitoring stack across the Production Management organization within the company.
• Driving the strategic delivery of end-to-end Observability solutions in the company.
• Providing in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacting the business by influencing strategic functional decisions through advice, counsel, or provided services.
• Persuading and influencing others through strong and comprehensive communication and diplomacy skills.
• Operating with a global footprint.
• Performing other duties and functions as assigned.

Essential skills

• OpenShift/Kubernetes Administration: Experience deploying, managing, and troubleshooting containerized applications on OpenShift/Kubernetes, including resource management and networking.
• Grafana & Observability Stack:
  • Proficiency in administering Geneos ITRS at scale.
  • Proficiency in administering Grafana (user management, data sources, dashboards, alerts).
  • Working knowledge of Grafana backend components: Mimir (metrics), Loki (logs), and Tempo (traces).
  • Experience with Prometheus for metric collection and PromQL for querying.
• Helm Chart Management: Experience with Helm for deploying applications, including creating, modifying, and managing Helm charts, library charts, and dependencies.
• Technical Documentation: Ability to create clear and concise documentation for systems and processes.

Desired Skills

• Application Deployment: Ability to deploy applications using Lightspeed Enterprise.
• Google Cloud Operations: Experience with Google Cloud operations.
• Scripting & Automation: Experience with Bash or Python scripting for automating operational tasks.

Work location

Hybrid: 3 days/week on client site (London, Canary Wharf), 2 days/week remote.

We offer a comprehensive, locally competitive benefits package.

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement and Pay Transparency information, please refer to

Job Segment: Cloud, Consulting, Technology

Job Description:

The person will support the test environments to enable delivery of features to mobile/online banking customers. The person will have hands-on experience with CICS webservices, ZOS Connect, DB2, SQL along with understanding of AWS Services.

Key Responsibilities:

• Provide expert support and timely resolution of environment issues focusing on mainframe systems and related infrastructure.
• Work on test data support requirement for the teams
• Collaborate closely with DataPower and AWS teams to understand integration points and troubleshoot cross-platform dependencies.
• Implement best practices for environment stability, performance tuning, and security compliance.
• Produce detailed technical documentation, status reports, and issue logs for ongoing support and knowledge sharing.
• Communicate effectively with cross-functional teams including developers, infrastructure engineers, and project managers to ensure timely resolution of issues and alignment on priorities.
• Work on automation using but not limited to Python, Shell scripting, and GitLab pipeline.

Required Skills and Qualifications:

• Proven experience in mainframe environments, particularly with CICS webservices, ZOS Connect EE, DB2, and batch processing.
• Strong skills in mainframe transaction management, JCL, and system debugging tools.
• Excellent verbal and written communication skills to effectively articulate technical issues and solutions.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.

Job Title: Infrastructure Manager (Hands-On)
Experience Level: (Associate Director / Director Level)
Sector: Financial Services

Overview

We are seeking a highly experienced, hands on Infrastructure Manager to lead and support critical infrastructure operations within a fast paced financial services environment. This role is ideal for a seasoned professional who combines deep technical expertise with the ability to manage a small team and make high impact decisions, particularly in data centre environments.

Key Responsibilities

• Provide hands on leadership across infrastructure, networking, and data centre operations
• Manage and mentor a small team of engineers, ensuring high performance and technical excellence
• Take ownership of data centre events, including incident response, escalation, and decision making
• Oversee and support network architecture including Metropolitan Area Network/WAN environments
• Design, implement, and maintain load balancing solutions
• Lead infrastructure projects across virtualisation, networking, and hardware platforms
• Ensure resilience, scalability, and security of infrastructure systems
• Work closely with stakeholders to align infrastructure strategy with business objectives

Technical Requirements

• Strong expertise in network and data centre infrastructure
• In-depth knowledge of Metropolitan Area Network/WAN technologies
• Proven experience with load balancing solutions
• Solid background in virtualisation technologies
• Familiarity with enterprise hardware platforms (e.g. G11, 360, 580 systems)
• Experience working with Dell enterprise environments (“Dell dark” environments desirable)
• Strong understanding of infrastructure within financial services environments

Qualifications & Experience

• Experience in infrastructure or network engineering roles
• Currently operating at Associate Director or Director level (or equivalent seniority)
• CCNA certification required; MCSC (or equivalent) highly desirable
• Engineering degree (or equivalent technical qualification)
• Demonstrated experience in a hands on technical leadership role

Candidate Profile

• Highly technical and hands on, with a proactive approach to problem solving
• Seasoned professional with strong decision making capabilities under pressure
• Comfortable balancing strategic oversight with day to day operational involvement
• Excellent communication and leadership skills

If you are a seasoned infrastructure professional who thrives in a hands on role and enjoys leading from the front, we would love to hear from you.

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Network Security Specialist, Fortinet, Palo Alto, Zero Trust, Zscaler, Automation Hybrid working 3 days in office (London)

My client is seeking a Network Security Specialist to join his team in London. This is a newly created role and sits in the Network Team and will act as a conduit between the Network Team and InfoSec team. It is an ideal opportunity for someone who is looking to step up into a technical authority/delivery lead position.

As a Senior Network Security Specialist, you will design, implement and govern the network security controls that protect their modern, high performance enterprise network. You will take a hands on lead role in shaping the network security roadmap, defining policies and standards and driving the adoption of Zero Trust and micro segmentation across the organisation.

Skills and experience required

• Experience defining/implementing network segmentation and micro segmentation strategies
• Zero Trust networking principles and identity aware access controls
• Designing, implementing and optimising firewall and proxy security policies.
• Deep hands on experience with:

• Fortinet (FortiGate, FortiManager, FortiAnalyzer)
• Zscaler (ZIA, ZPA, Zero Trust Exchange)
• Palo Alto Networks (PAN OS, Panorama, policy design) - Desirable

• Experience securing hybrid environments spanning on prem, cloud, and containerised platforms.
• Automation and infrastructure as code approaches for deploying security controls.
• Routing, switching, load balancing and security architectures, with extensive operational and engineering experience.
• TCP/IP, BGP, OSPF, VLANs, VRF, VPN, VXLAN, NAT, ACLs, DNS.
• Packet capture and network analytics and monitoring tools.
• Desirable: Exposure to security controls and design for Kubernetes/OpenShift
• Experience within highly regulatated environments

If this is of interest and you have the required skills, please submit your CV over for immediate consdieration.

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Job Title

Backend Software Engineer (£80k)

Salary

Up to £80k

Company Description

InTouchNow.ai - Award-winning healthcare technology company building AI voice agents for the NHS.

Job Description

Join a high-impact team building AI-powered voice agents that automate patient triage and bookings for over 100 GP practices. You will own core backend infrastructure, designing scalable services for real-time telephony and orchestrating complex AI workflows. Your work directly reduces NHS wait times and improves healthcare access for millions of patients.

Location

Borehamwood, UK

Why this role is remarkable

• Work on a Class I Medical Device that is already live in over 100 clinics and scaling rapidly following recent funding.
• Solve complex technical challenges in real-time voice streaming and 200+ language translations for high-concurrency healthcare environments.
• Take significant ownership of core architecture in a small, fast-paced team where your code has immediate, life-improving impact on patient access.

What you will do

• Design and build scalable Node.js services for real-time voice AI and event-driven telephony workflows.
• Develop deep integrations with critical NHS clinical systems such as EMIS and SystmOne to automate administrative tasks.
• Architect and optimize AWS-based infrastructure to handle hundreds of concurrent patient interactions with minimal latency.

The ideal candidate

• 5+ years of experience building production-grade backend systems using Node.js and distributed architectures.
• Demonstrates strong proficiency with event-driven systems, WebSockets, and cloud platforms (preferably AWS).
• Enjoys solving complex scalability challenges and owning systems end-to-end within a fast-moving, regulated environment.

Role

Technology Lead - Oracle Fusion HCM Cloud - UK

Technology

Oracle Fusion HCM Cloud

Location

UK

Business Unit

ORC

Compensation

Competitive (including bonus)

Job Description

We’re looking for an Oracle Fusion HCM Technical Consultant to implement and support Data Conversion with expertise in HDL & BIP in Core HR, Absence, and Payroll modules for UK public sector clients. The role requires expert knowledge of UK payroll processes and proven experience with Oracle Global Payroll/Absence Cloud, guiding projects through the SDLC and translating complex solutions for diverse audiences.

Your Role

As an Oracle Fusion HCM Consultant, you will implement and support Oracle Fusion HCM modules-including Absence Management and Payroll-for UK public sector clients. Your responsibilities include data migration, report development, and ensuring smooth delivery and top system performance throughout the SDLC. You will lead client engagements, discuss integrations and data migrations, and translate complex technical solutions into clear insights for stakeholders ranging from technical teams to senior management.

Responsibilities

• Lead and execute the implementation of Oracle Fusion HCM, focusing on Absence, Core HR, and Payroll modules for UK clients, with special emphasis on Data Conversion and Reports Development.
• Demonstrate expert proficiency in all aspects of UK Payroll, Pension, and Absence processes.
• Apply hands on experience in Oracle Global Payroll/Absence Cloud within the UK public sector.
• Conduct System Integration Testing, support User Acceptance Testing, Payroll Parallel Reconciliation (PPR), and hyper care support.
• Utilize extensive knowledge of HCM technical tools, including HCM Data Loader (HDL), HCM Extract, BI reporting, Fast Formulas, and Payroll Batch Loader.
• Effectively communicate complex technology solutions to diverse audiences, including technical, business, and management teams; walk through Business Process Specification documents, Configuration Workbooks, Testing, and Change Requests.
• Lead customer discussions on integrations, data migrations, and reports related to Payroll, Core HR, Absence, and other relevant modules.
• Apply comprehensive knowledge and experience across the full Software Development Life Cycle (SDLC), including Conference Room pilots (CRPs), playback sessions, training content preparation, and training delivery.

Required

• Minimum of 10+ years of experience implementing Oracle Fusion HCM for Absence, Core HR, and Payroll modules in the UK.
• Proficiency in all UK Payroll, Pension, and Absence processes.
• Hands on experience with Oracle Global Payroll/Absence Cloud for UK public sector clients.
• Knowledgeable in HCM technical tools: HDL, HCM Extract, BI reporting, Fast Formulae, Payroll Batch Loader.
• Ability to communicate complex technology solutions to technical, business, and managerial teams.
• Lead discussions with customer teams on integrations, data migrations, and reporting across payroll, Core HR, and Absence.
• Experience with the full SDLC lifecycle.
• Preparation of status reports with RAG, risk mitigation, and maintenance of a RAID log.

Preferred

• Excellent planning skills for release and delivery planning.
• Strong problem solving abilities.
• Experience with Lean / Agile development methodologies.

EEO Statement

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

A leading Tech driven Exchange based in London is expanding its current high performance team in London.
You will work on their state of art ultra-low latency trading systems across asset classes (equities, commodities, currencies, fixed income) that trade on global exchanges.

The role:

• Design, develop and test proprietary software in C++
• Trading strategy simulation software optimized for distributed computation.
• Large scale data acquisition, storage, accessibility, and visualization.
• Real time trade management and risk analysis.
• Identify innovative solutions to complex problems and advocate for their implementation to your team by communicating your ideas in a clear and concise manner.
• Collaborate with other software developers, quantitative traders, and researchers in cross-functional team environments.

You need:

• 5+ years of hands on Software Development experience in C++, STL, Boost, Linux.
• A good understanding of networking, multicasting, UDP.
• A passion for new technologies and ideas.
• Strong understanding of data-structures & algorithms.
• Good working knowledge of Python.

You must be living in the UK with full right to work, and you can commit to at least 3 days in the office. (London)

Contact Ciara Clarke for a confidential discussion on this role.

As a Graduate Project Engineer, you’ll join Gratte Brothers ’ comprehensive four-year graduate scheme, designed to equip you with the skills, knowledge and experience to manage projects day to day, including overseeing subcontract packages. During the four-year programme, you’ll learn how to deliver successful, profitable projects - on time, within budget, and to a standard that exceeds client expectations. Alongside hands on experience across the business, you’ll also work towards a Level 3 Building Services qualification through day release study, combining practical experience with essential technical knowledge.

Candidate Requirements

• 5 GCSEs A-C including Maths, English and Science of equivalent (reformed GCSEs Grade 4 or above).
• Proficient use of Microsoft Office Suite
• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Collaborative and supportive work environment.
• Training and cross training opportunities.
• Contribution to a dynamic and growing company.

Gratte Brothers Group is an equal opportunities employer and welcome applications from all qualified candidates.

Introducing evroc

At evroc, we are building a secure, sovereign, and sustainable hyperscale cloud to reimagine the digital future of Europe. By joining our company, you have an exciting opportunity to contribute to the development of next generation cloud services. We are seeking intellectually curious and highly motivated team members who are ready to embrace the thrilling challenge of building the first European owned hyperscale cloud.

Location: London

Job type: Permanent position

Join the Pioneers

At the outset of our journey, we’re not just building software; we’re laying the groundwork for our technology and how we’ll operate as an engineering team. As we grow, the shape of our teams and their specialisation into product areas hinge on these formative decisions. Joining now means you’re not just coding - you’re contributing directly to how we set ourselves up for success, how we tackle challenges, and how we define our engineering culture. This isn’t just a job; it’s a chance to leave an indelible mark on our technology, teams, culture, and ethos.

The Compute team is expanding to develop a Kubernetes service.

What You’ll Tackle

• Build our Kubernetes as a Service product from the ground up
• Develop our customer facing OSS Kubernetes tooling: CSI, CAPI, CCM
• Seamlessly integrate and maintain open source components within our evolving tech stack
• Team up with fellow engineers to build solutions to the challenging problem of running Kubernetes at hyperscale on a sovereign European cloud
• Plot the roadmap for software component development, aligning with team priorities and vision
• Lead the charge in defining and achieving our technical benchmarks

Skills We Value

Proficiency in distributed systems and Linux systems engineering. We expect candidates for this role to typically have a minimum of 5 years of experience, and are hiring for all levels of seniority starting from there.

Coding in a systems programming languages such as C, C++, Go, Rust or Java

Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, KVM, and Open vSwitch

Hands on with infrastructure as code tools and automation, such as Terraform, Ansible, or Helm

Familiarity with software build processes and secure supply chain practices, like OpenSSF

Active engagement or contributions to the open source community

Please note you do not need to have experience with all of the technologies listed above to apply. If your background is in back end development and distributed systems, and you are passionate about building a better cloud, we’d love to hear from you.

We offer a competitive salary, performance based bonus, and an equity package to attract the best. With additional benefits including:

• Private Healthcare
• Life insurance & EAP

There are regular opportunities to travel to collaborate with fellow engineers in our other offices. Whether it’s the cosmopolitan allure of London, vibrant Stockholm, or the Mediterranean charm of Sophia Antipolis, you’re poised for an inspiring work environment and a captivating local culture!

At evroc, diversity is our strength. We champion an inclusive environment where every background - ethnicity, age, gender identity, beliefs, and culture - is celebrated.

Applicants must possess a valid work permit.

Job Summary

As a Cloud Architect you will play a pivotal role in designing and implementing cloud solutions using AWS technologies. You will leverage your expertise to optimize cloud infrastructure ensuring scalability security and efficiency. Collaborating with cross-functional teams you will drive innovation and contribute to the companys strategic goals impacting both business growth and technological advancement.

Responsibilities

• Design and implement scalable cloud solutions using AWS technologies to meet business requirements and enhance operational efficiency.
• Collaborate with cross-functional teams to integrate cloud architecture with existing systems ensuring seamless functionality and performance.
• Optimize cloud infrastructure for cost-effectiveness security and scalability leveraging AWS Well-Architected Framework principles.
• Monitor and manage cloud resources using AWS CloudWatch to ensure optimal performance and availability.
• Develop and maintain automated deployment pipelines using AWS DevOps tools to streamline application delivery and updates.
• Provide technical guidance and support to development teams ensuring adherence to best practices in cloud architecture and security.
• Implement AWS Cloud Native Security Work Model to safeguard data and applications maintaining compliance with industry standards.
• Utilize AWS CLI for efficient management and configuration of cloud resources enhancing operational productivity.
• Oversee the migration of applications and data to AWS ensuring minimal disruption and maximum efficiency.
• Conduct regular assessments of cloud architecture to identify areas for improvement and implement necessary changes.
• Facilitate knowledge sharing and training sessions for team members to enhance their understanding of AWS technologies and best practices.
• Collaborate with stakeholders to define cloud strategy and roadmap aligning with business objectives and technological advancements.
• Contribute to the continuous improvement of cloud architecture processes and methodologies driving innovation and excellence.

Qualifications

• Demonstrate proficiency in AWS Cloud technologies including EC2 VPC and S3 to design and implement robust cloud solutions.
• Exhibit expertise in AWS Well-Architected Framework to optimize cloud infrastructure for security reliability and efficiency.
• Possess strong skills in AWS DevOps tools to automate deployment processes and enhance application delivery.
• Show capability in utilizing AWS CloudWatch for monitoring and managing cloud resources effectively.
• Have experience with AWS CLI for efficient cloud resource management and configuration.
• Understand AWS Cloud Native Security Work Model to ensure data protection and compliance with industry standards.
• Demonstrate ability to collaborate with cross-functional teams to integrate cloud architecture with existing systems seamlessly.

Certifications Required

AWS Certified Solutions Architect - Professional AWS Certified DevOps Engineer - Professional

Senior EUC Engineer -Exchange Design

Role: Senior EUC Engineer - Exchange
Contract Length: 3-6 Months
Location: Fully Remote with Occasional Travel
Start Date: ASAP
Rate: £500 to £540 per day
Travel: Occasional travel required for design workshops and key delivery phases

Overview

We’re looking for a Senior EUC Engineer with strong Microsoft Exchange design experience to support ongoing messaging platform improvements within a complex enterprise environment.

This role is primarily design-focused, covering Exchange architecture, hybrid environments, and migration planning. You’ll work closely with infrastructure and cloud teams to design scalable, secure messaging solutions across on-prem and cloud platforms.

Key Responsibilities

• Design and implement Microsoft Exchange architecture across hybrid and cloud environments
• Lead the design and planning of Exchange migrations and upgrades
• Produce High-Level and Low-Level Design documentation (HLD/LLD)
• Design mail flow architecture, including routing and connectors
• Define high availability and disaster recovery strategies
• Design and support Exchange Hybrid deployments
• Provide technical leadership during implementation phases
• Troubleshoot complex messaging and platform-level issues
• Work with infrastructure and security teams to align designs with enterprise standards

Required Experience

• Strong experience designing Microsoft Exchange environments
• Proven experience with Exchange Hybrid architecture
• Experience delivering Exchange migrations (on-prem to cloud or hybrid)
• Strong knowledge of:
  • Mail flow design
  • Hybrid Exchange
  • High availability and DR
• Experience producing HLD and LLD documentation

Technical Environment

• Microsoft Exchange Online
• On-Prem Exchange (2016/2019)
• Microsoft 365
• Microsoft Entra ID / Active Directory
• PowerShell scripting
• SMTP and mail flow design

Desirable Experience

• Large-scale Exchange Online migrations
• Tenant-to-tenant migrations
• Email security and compliance solutions
• Experience within regulated environments

Deliverables

• Exchange architecture designs
• Hybrid and migration design documentation
• Mail flow and security models

Hybrid (2 day a week WFH) upon successful completion of probation / training plan

BYTES:

Bytes Technology Group is a leading provider of world class IT solutions, represented by Bytes Software Services and Phoenix Software. Established in 1982, Bytes has grown rapidly and now employs over 450 people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SMEs, corporates, and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through ongoing support, training, and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally, as evidenced by our long standing employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey.

PURPOSE OF JOB

As a Senior Service Desk Engineer, you will provide high quality support and act as a primary point of support for the Bytes Software Services functions and its staff. You will take on additional responsibilities such as covering some Team Leader duties, handling more complex tickets, and sharing your knowledge with the team. You will also serve as a role model for newer or more junior members, fostering a collaborative and supportive environment.

KEY RESPONSIBILITIES

• Be a friendly and supportive point of contact for all Bytes colleagues seeking support.
• Support users through logging Service Requests via the Customer Portal or navigating ‘self help’ information via SharePoint sites.
• Log and triage all incident tickets, capturing detailed information to support investigations.
• Use the online service desk to handle support calls.
• Document processes and reference guides.
• Support wider IT teams in the delivery of projects where applicable.
• Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications.
• Provide a professional and high quality interface between systems support and its customers, ensuring customers feel assured they will be helped.
• Have good knowledge of FreshService and its configuration features.
• Be a strong and demonstrable supportive team player.
• Provide support on projects and changes across the wider IT team.
• Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM).
• Understand and work with Windows Server environments.
• Maintain systems support information and documentation for both end users and within the team.
• Coordinate and publish IT announcements.
• Provide support and cover to the Service Desk Team Lead.
• Act as a primary point of support for other team members, offering guidance and assistance.
• Take ownership of more complex tickets and ensure timely resolution.
• Share knowledge and best practices with the team to improve overall service quality.
• Cover Team Leader responsibilities as needed, including coordinating team activities and managing workloads.
• Serve as a role model for newer or more junior members of the team, promoting a positive and collaborative work environment.
• Learn and better understand the FreshService ticketing system to enhance day to day activities.
• Be instrumental in putting forward and encouraging others to suggest ideas for improvement.

QUALIFICATIONS, EXPERIENCE & SKILLS Qualifications

• Operating Systems - Windows 10, Windows 2012/ 2016
• Client Applications - Microsoft Office, Microsoft Teams
• Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards)
• Certifications such as CompTIA A+, Network+, or ITIL.
• Experience with service desk software and remote support tools.
• Knowledge of cloud services and virtualisation technologies.

Additional Qualifications, Skills and Knowledge

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in a technical support or service desk role.
• Strong knowledge of Windows and Mac operating systems.
• Familiarity with network troubleshooting and basic network concepts.
• Experience with specific software such as Microsoft Office Suite, Active Directory, and remote support tools.
• Excellent problem solving and communication skills.
• Positive attitude towards problem solving and learning new technologies.
• Adaptable and flexible in an ever evolving environment.
• Customer focused and driven to resolve incidents and requests accurately and promptly.
• Ability to work independently and as part of a team.

Qualities

• Articulate, literate, presentable, customer facing & technically astute.
• Self motivated, enthusiastic and willing to learn.
• Punctuality & good time keeping are essential.
• Team Player

Working Hours and Benefits

Working Hours:
The EUC support team covers business hours from 08:00 to 17:30, Monday to Friday.

Diversity and Inclusion

At Bytes Technology Group, we believe that diversity and inclusion are key to fostering innovation and creativity. We are committed to creating a workplace where everyone feels valued and respected, regardless of their background, identity, or beliefs. We encourage applications from all qualified candidates and are dedicated to providing equal opportunities for all employees.

Company Culture

At Bytes Technology Group, we live by our motto, “Grow great people.” We believe in investing in our colleagues and supporting their individual career journeys. Our culture is built on continuous learning, collaboration, and the personal and professional growth of our team members.

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.

Join us as Equity Trading System Engineer where you will be supporting the Bank’s Equity Derivatives technology stack.

The role is within the Global Equity Derivatives Application Management team and is based on the London trading floor-

• Run-the-bank (RTB) within Equities Technology deals with all “Run the Bank” activities, including production support 1st & 2nd line (Incident & Problem management & Root Cause Analysis), Environment/Configuration management, Change & Release management, Capacity Management, Risk & Control and minor projects / enhancements to production systems.
• The primary responsibility is to ensure the continued availability, effectiveness and accuracy of the Risk, Trading and Pricing platforms.
• The candidate will work within the problem and incident management framework, be proactive and have excellent communication skills as well as outstanding client facing skills, be able to prioritise issues and escalate where appropriate.

This is an opportunity for you to gain specialist knowledge across our wide range of applications within Equities technology stack and get the chance to specialise where required.

To be successful as an Equities Trading System Engineer you should have:

• Proven experience of Equities front-office application support role within investment banking. Specific experience in supporting Equity Derivatives function will be an advantage.
• Excellent knowledge of supporting applications on Unix platforms and exposure to SQL scripting
• Fundamental understanding of ITIL concepts and their implementation in the working environment.
• Experience with scheduling tools (Autosys as an example).

Some other highly valued skills may include:

• Knowledge of ITRS Geneos, including deployment of netprobes and Gateway configuration.
• Bash/Perl scripting and/or Python/Java programming experience will be an added advantage.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

Location is London

Purpose of the role

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities

• Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
• Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
• Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
• Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
• Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
• Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
• Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. ‘Complex’ information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.