Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Are you passionate about shaping the future of cloud and DevOps? Do you thrive at the intersection of business strategy and technology transformation?
We are looking for a Managing Consultant Cloud & DevOps to join a growing Cloud Advisory practice. This is an opportunity to lead large-scale DevOps transformations, shape platform engineering strategies, and influence C-level stakeholders while contributing to the growth of a top-tier consulting practice.

??? Your Role
As a Managing Consultant, you will help organisations accelerate cloud adoption and unlock business value through modern DevOps and platform engineering capabilities.
You will:
?? Lead DevOps Transformation
Assess, define, and implement DevOps capabilities to drive innovation, agility, cost optimisation, and faster time to market
Design DevOps operating models (CI/CD, SRE, DevSecOps, DevX)
Define maturity roadmaps and measurable improvement plans
?? Champion Platform as a Product
Advocate for treating platforms as products with user-centric design
Define platform vision, roadmaps, and lifecycle management
Embed product metrics (OKRs/KPIs, DORA metrics) to drive continuous improvement
?? Drive Product Lifecycle Ownership
Lead platform ideation, launch, iteration, and sunset
Establish governance, support models, and clear documentation standards
?? Maximise Technology Investments
Leverage existing ITSM tools and frameworks
Optimise cloud and DevOps investments to deliver measurable ROI
?? Shape the Future of Platform Engineering

?? Leadership & Commercial Impact
As a senior leader within the practice, you will:
Lead complex, multi-stream transformation programmes
Engage senior stakeholders (CIO, CTO, CDO)
Contribute to and lead proposals, bids, and RFP responses
Support consulting sales in excess of £500,000 per annum
Develop market propositions and thought leadership assets
Mentor and develop high-performing teams

?? Your Profile
You are a strategic thinker and hands-on problem solver who excels in client-facing environments and thrives in ambiguity.
You bring:
Experience designing lean processes across product, engineering, and operations
Consulting or coaching experience in agile and DevOps transformation
Strong understanding of:
Hybrid & multi-cloud environments
CI/CD pipelines
SRE & DevSecOps models
Observability & monitoring platforms
ITIL and ITSM frameworks
Experience defining and tracking OKRs/KPIs
A product-centric mindset applied to platform engineering
Demonstrated cross-functional leadership
Experience in platform product management is highly desirable.

Product and Programme Manager- Legacies

£44,000- £47,000 plus benefits

Reports to: Senior Legacy Proposition Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 08th March :55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Competency based interview

Interview date: Week commencing 16th March

At Cancer Research UK, we exist to beat cancer.

We are looking for a Product and Programme Manager to lead on the next exciting phase for Will Writing Services within our Legacies team.

Gifts in Wills (or legacies) account for around a third of our income. In 2023/24, we received £230m from legacies to fund our life-saving research.

As a Product and Programme Manager you will drive forward our Mass Audience and Will Writing strategy, to provide compelling experiences for audiences, grow lifetime value, and deliver on CRUK’s promise to research.

You’ll work in close partnership with colleagues across Marketing, Supporter Relationship Management, Operations and key third-party providers to ensure our strategy is executed seamlessly, providing outstanding supporter journeys across every CRUK touchpoint.

What will I be doing?

• Work with the Senior Proposition Manager to drive continued growth of CRUK audiences and supporters by managing the proposition with innovative, agile, multi-year proposition and implementation plans, working collaboratively and cross-functionally across the directorate and beyond.
• Support the management of the P&L for the proposition, ensuring agile cross-functional teams deliver against audience, volume, value, contribution, and other targets
• Support the Senior Proposition Manager in delivering sound resource allocation plans, proposition briefs and business cases in collaboration with the proposition and being cognisant of the propositions’ role and the part it plays in a supporters’ overall relationship with the charity
• Contribute to a culture of end-to-end delivery and collective team-level accountability, adhering to standards set and upheld in conjunction with the Product and Programme Community of Practice and any external benchmarking of best practice in our sector
• Facilitate group activity, including cross-functional decision-making, dependency, risk, issue mediation, performance evaluation and changes to the implementation plan, working in collaboration with the proposition SLT and cross-functional stakeholders
• Understand appropriate governance frameworks to ensure that activities are managed effectively, and decisions and escalations are managed appropriately
• Liaise with the Senior Proposition Manager, relevant teams from Information and Involvement and Audience, Strategy & Innovation teams to help identify opportunities for horizon 1 development; ensuring that CRUK is future-proof, and that the right decisions are made for audiences
• Work closely with Data, Insights & Performance teams to deliver an audience-led approach to proposition planning, management, and development, helping to identify key trends and market disruptions, and capturing the implications for the proposition
• Coordinate with Marketing & Digital teams to ensure compelling and sensitive campaigns and digital experiences for audiences that inspire action and support for the mission

What are we looking for?

• Experience in building and driving forward propositions so they are commercially valuable, meaningful, relevant to target audiences needs and differentiated in the market.
• Relevant experience in advancing innovative, journey-led thinking into tangible action plans, business processes, and systems to maximise value over the long and short term
• Relevant experience of digital and insight led solutions, services and approaches including understanding of the principles of service design and methodologies, that can support commercial success and horizon 1 innovation, to drive competitive challenge and distinctiveness
• Experience of managing complex initiatives and projects involving multiple stakeholders and suppliers either within a charitable or commercial environment, including the ability to understand, work and communicate with both technical and non-technical stakeholders
• Commercial, analytical and strategic thinking adept at bringing the outside in, translating insights into successful propositions
• Facilitation skills, including the ability to effectively manage and influence cross-functional teams and meetings to deliver the required outcome within the time allocated, but also to ability to empower teams to make decisions independently

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please visit our website or contact us.

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.

We’re looking for a data journalist to collaborate on data projects across the newsroom.

As a journalist on the data projects team you’ll collaborate on exciting data projects across the newsroom, generate and provide impactful data journalism, whether that’s revealing the state of decay Britain’s high streets find themselves in or how far-right rhetoric is growing on mainstream social media platforms.

You’ll pitch and develop a range of data-driven formats - from breaking news lines to in-depth investigations, explainers, in-charts analyses and feature-led analysis - using empirical insights to engage readers and strengthen accountability journalism.

About the role

• Generate and develop story ideas and projects that use sophisticated and ground-breaking methodologies.
• Acquire, clean, and analyse datasets from multiple sources, often under significant time pressure.
• Craft data-driven news, analysis and longer-term projects and investigations, from early data sourcing work through to the writing copy.
• Have a good understanding of the potential, risks and limitations of AI for journalistic purposes.
• Identify the best way of telling a story, being able to understand when a visual treatment is the right option and to conceptualise and plan a visual project.
• Clearly communicate and collaborate with reporters, correspondents, visual journalists and editors across the newsroom on a range of data-focused stories.
• Balancing data work, reporting, and writing while collaborating with visual and interactive teams to deliver both fast-turnaround stories and longer-term investigative projects to deadline.

About you

• Experience on a national/regional news organisation or magazine equivalent working with data analysis tools to generate strong news lines and rigorous analysis.
• Highly skilled in data sourcing, cleaning and analysis.
• Skilled with spreadsheet and database software. Excellent knowledge of Google sheets or equivalent; R, Python or any other coding skills would be a plus.
• Understanding of the importance of the human side of data findings and its use in storytelling as well as excellent news judgement.
• Experience of synthesising, simplifying and presenting complex information in an appealing, clear and innovative way.
• Statistics and analysis experience and familiarity with quantitative methods in social science (e.g. correlation, p-values).
• Ideally, you’ll have a demonstrable ability to bring a diverse perspective to this role.

We actively encourage applications from groups traditionally underrepresented in the UK media.

How to apply

To apply, please upload your latest CV, cover letter which outlines why you’d love to take on this role, and why you’re a great match for what we’re looking for. Please also include links to your portfolio/work.

The closing date for applications is Tuesday 10th March 2026

We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team.

All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Sean on to discuss further so we can work with you to support you through your application.

Benefits at the Guardian

You’ll have six weeks annual leave per year pro rata (plus bank holidays) with the option to purchase additional days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available.

You are entitled to life cover, income protection, and eye tests. You can also opt in to dental insurance.

We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.

Culture and wellbeing

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status.

We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme.

Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner.

Learning and development

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

Blue Light Card. Individually great, together unstoppable

The Role and the Team

There’s never been a better time to join the team at Blue Light Card.

Blue Light Card is expanding rapidly in the UK and Australia, and we have an exciting opportunity for an experienced Engineering Manager to join our Technology department. You’ll have experience working as an engineering manager in a high-performing, product-led agile organisation with multiple teams.

You’ll lead one of our engineering teams, and be responsible for championing agile practices, delivering high-quality solutions, and managing technical operations, to ensure your team achieves the best outcomes for our members.

What You’ll Do

• Guide and motivate a high-performing team, fostering collaboration, accountability, and integrity through coaching and support
• Work together with Product and Design to plan and deliver work. You’ll get involved in sprint planning, retrospectives, and solving incidents, ensuring issues are addressed quickly
• Ensure Operational Excellence by monitoring production components with Platform Engineering and addressing issues fast, ensuring non-functional requirements are met
• Implement and champion agile methodologies and best practices by supporting the scaling of these practices across Engineering, Product, and Design
• Foster a quality-first mindset within the team, ensuring everyone follows agreed-upon standards
• Support technical design solutions that meet requirements and align with architectural standards providing technical coaching and encouraging innovative ways of working
• Engage with stakeholders to ensure your team’s voice is heard and aligned with business interests, maintaining a humble and positive attitude
• Ensure the team understands and works towards business goals, fostering a shared sense of purpose and dedication, while being flexible and ready to tackle various tasks each day

What You’ll Bring

• Experience as an Engineering Manager with a robust track record of successfully leading teams of at least four individuals
• Substantial experience in regular one-on-one meetings, providing coaching, delivering constructive feedback, and prioritising the well-being and development of team members to ensure they feel valued and supported
• Extensive experience with agile methodologies to oversee practices and ceremonies, ensuring the team delivers high-quality work while managing ongoing tasks smoothly
• Proven ability to deliver high-quality scalable technical solutions, with an emphasis on best practices and innovative approaches utilising AWS and TypeScript
• Ability to take charge of the team’s work in progress, keeping tasks on track and addressing issues promptly working in collaboration with Platform Engineering to maintain smooth operations
• Experience in helping the team understand and work towards business goals, fostering a shared sense of purpose and dedication and flexible to tackle various tasks each day, adapting to a changing work environment
• Experience in guiding the team to develop and implement technical solutions that meet all requirements, ensuring alignment with architectural standards and contributing to the technical roadmap

Our Culture

Our members, partners and colleagues are at the heart of everything we do.

Our colleagues are integral to helping create the unique experience we deliver, so we’re genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are. We promote hybrid working, but we value in-person collaboration so encourage time in our offices. How regular and in which office location depends on the role and team. We don’t offer remote-only roles.

We’re also officially recognised as a Top 100 Great Place To Work UK, one of the UK’s Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People.

What We Offer

• Hybrid working and flexible hours
• Free parking and EV charging onsite
• 25 days plus public holidays, buy and sell and an additional day off for your birthday
• A company bonus scheme
• Great social events e.g., Christmas party, family fun day, summer party, sports matches
• Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks)
• Onsite gym (including access to free HIIT & stretch classes)
• Learning and development opportunities
• Group auto-enrolment pension plan
• Enhanced maternity, paternity, sick pay
• Company funded private medical insurance
• Healthcare cashback plan
• Employee assistance programme (including mental health support)

This is a newly created opportunity with a leading sportswear brand, joining the Product team to lead product creation from concept through to production. The role will ensure each style delivers on performance, design intent, cost, sustainability and brand identity.

Working cross-functionally with Design, Product Management, Technical, Sourcing and manufacturing partners, you will drive the end-to-end development process across multiple seasons, keeping critical paths on track and ensuring product is delivered on time, to spec and within cost targets. You’ll play a key role in bringing innovative, consumer-led product to life while continuously improving quality and efficiency.

Main responsibilities will include:

• Leading end-to-end product development across multiple seasons from concept and briefing through to final production sign-off
• Partnering closely with Design, Product Management, Technical and Sourcing to translate creative direction into commercially viable product solutions
• Managing critical paths and ensuring all development stages are delivered on time, to spec and within agreed cost targets
• Driving key decisions on materials, construction, trims and fit to meet performance, quality and sustainability standards
• Working with suppliers and factories to resolve technical challenges, ensure manufacturability and improve product efficiencies
• Leading sample management, fit sessions, wear testing feedback and overall product validation
• Managing development documentation, BOMs, prototypes, approvals and product data in line with internal processes
• Coaching and supporting junior developers to build capability and consistent ways of working

Person specification:

• Proven experience leading product development end-to-end across multiple seasons through to production
• Strong cross-functional collaboration skills with the ability to translate design intent into workable, commercial product
• Confident managing critical paths, timelines and cost targets in a fast-paced development environment
• Strong technical understanding of materials, construction, trims and fit, with a quality and sustainability mindset
• Experience within sportswear is a bonus

An established UK digital consultancy is seeking an experienced Senior Product Manager to join a growing product practice delivering impactful digital services for high-profile clients. The organisation specialises in combining data-informed decision making, human-centred design and modern software engineering to solve complex problems and create meaningful outcomes for users and organisations alike.

This role sits at the heart of multidisciplinary delivery teams, translating client goals into clear product vision, strategy and execution.

Whats on offer

• Salary: £57,000 £72,000 depending on experience
• Hybrid working model
• Benefits pack
• Office base available in Leeds, Manchester, Glasgow, Birmingham or Bristol
• Opportunity to work on complex, high-impact digital transformation programmes
• Exposure to multidisciplinary teams and high-profile client engagements
• Strong focus on professional development and leadership growth within product delivery

What you need

To be successful in this role, candidates should demonstrate:

• Proven experience leading product delivery within agile environments (Scrum, Kanban or similar)
• Strong background defining product vision, strategy, roadmaps and prioritised backlogs
• Experience leading multidisciplinary teams and supporting specialists to deliver outcomes
• Ability to use evidence and data to drive decision-making while keeping user needs at the centre of delivery
• Confidence building consensus across diverse stakeholder groups and making decisive calls when required
• Experience bridging the gap between stakeholders and delivery teams to maintain focus and momentum
• Strong stakeholder management and communication skills across both technical and non-technical audiences
• Experience facilitating workshops and collaborative sessions both remotely and in person
• Ability to balance delivery constraints such as policy, governance or security requirements while maintaining product value
• Experience coaching or developing product and user-centred capability within teams

O.K. I’m in what’s next?
Apply with your latest CV below

RaisersEdgeDatabaseManager

London|Permanent|Full-time

AnestablishedUKnot-for-profitorganisationisseekingahands-onRaisersEdgeDatabaseManagertolead,optimiseandevolveitsBlackbaudRaisersEdgeNXTCRM.

Thisisapivotalroleattheheartoffundraisingperformanceandsupporterengagement.Youwillowntheintegrity,strategyanddevelopmentoftheCRM,ensuringitdrivesincomegrowth,insightandoperationalefficiencyacrosstheorganisation.

Therole:

Reportingintoseniorleadership,youwilltakefullresponsibilityforthemanagement,optimisationandcontinuousimprovementoftheorganisationsRaisersEdge/NXTdatabase.

Workingcloselywithfundraising,marketingandfinanceteams,aswellasexternalconsultantsandBlackbaudsupport,youwillensuretheCRMisaccurate,compliant,insight-drivenandalignedwithorganisationalstrategy.

Thisisbothastrategicandhands-onrole,idealforsomeonewhoenjoysimprovingsystems,strengtheningdataqualityandenablingfundraisingteamstoperformattheirbest.

Keyresponsibilities:

• Owntheday-to-dayoperation,maintenanceandsecurityofRaisersEdge/NXT.
• Leaddataaudits,cleansing,standardisationandde-duplicationinitiativestomaintainhighdataintegrity.
• DevelopanddeliverastructuredCRMimprovementroadmap.
• Createanddocumentclearprocessesfordataentry,campaigns,appealsandreporting.
• Provideusertraining,guidanceandongoingsupporttoensureconsistentbestpractice.
• Deliveraccuratedataselectionsandsegmentationforappealsandemailcampaigns.
• Improveautomation,streamlinefinancialprocessesandmanagesystemintegrations.
• Producehigh-qualityreportingandanalysisforleadership,translatingdataintoactionablefundraisinginsights.
• EnsurecompliancewithGDPR,HMRCGiftAidandPECRrequirements,includingresolvinginvalidGiftAidrecords.
• ActasprimarycontactforCRMvendorsandensuresystemstrategysupportsorganisationalgoals.

Whatyouwillbring:

• SignificantexperiencemanagingRaisersEdge/NXToracomparablenonprofitCRM.
• ProventrackrecordinCRMoptimisation,restructuringandautomation.
• Strongdatamanagementandsegmentationexpertise.
• Experiencesupportingfundraisingorcharityteamsinadata-drivencapacity.
• Analyticalandcommerciallyaware,abletotranslatedataintomeaningfulinsight.
• KnowledgeofGDPR,HMRCGiftAidandnonprofitcompliancerequirements.
• Confidentcommunicatorwithstrongstakeholdermanagementskills.
• Highlyorganised,abletomanagemultipleprojectsanddeadlineseffectively.

Salary,hours&benefitspackage:

• Competitivesalary,commensuratewithexperience
• 37.5hoursperweek,typically09:0017:30
• 20daysannualleaveplus8bankholidays

AppointmentsubjecttoabasicDBScheck.

Your new company
An opportunity has arisen to join a leading property company who pride themselves on building, owning and managing some of the UK’s best and most sustainable real estate. Their portfolio is high quality commercial properties across the UK, specifically within London urban areas. They look to create properties to deliver positive outcomes for all of their stakeholders on a long-term, sustainable basis.
Your new role

A Technology Business Partner is required to join the organisation to work alongside key business stakeholders to identify and deliver key strategic initiatives focusing on the use of technology. The Technology Business Partner will act as a vital bridge between the technology function and the wider business to ensure that technology solutions are aligned with organisational objects and stakeholder needs.

The Technology Business Partner will be required to build strong relationships across teams, translating business requirements into technology deliverable and championing process improvements that drive efficiency and innovation. The role will involve collaborating with software development and service teams, facilitating user acceptance testing, and supporting the delivery of training and documentation for end users.

Key responsibilities will involve building relationships with the wider business to bridge the gap with technology. Develop requirement documentation which will translate business needs into requirements to be understood by the solution development team. The Technology Business Partner will also deliver training and construct training documentation for end users of systems.

What you’ll need to succeed

• Strong experience gained in a Technology/ IT Business Partner role previously
• Knowledge of system testing and software quality assurance best practices and methodologies
• Proficient with software applications, including MS Word, Excel, PowerPoint and Jira is nice to have
• Strong stakeholder engagement skills and experience of working with multiple stakeholders across a variety of business areas & technology
• Ability to analyse plans, status and develop and deliver presentations.

What you’ll get in return
Basic salary of 60K
15% non-contributory pension
Hybrid working
What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Role purpose

In this role, you will collaborate closely with stakeholders and development teams to

identify automation solutions and streamline processes for greater efficiency. Your role will

involve working closely with cross-functional Dev teams to pinpoint opportunities for

automation, document end-to-end processes, and create value stream maps that can be

translated into actionable user stories.

Key Responsibilities:

1. Collaborate with stakeholders to identify and analyse business requirements, and
2. translate them into clear and concise user stories
   • Create wireframe for User stories as part of the Definition of Ready
   • Write acceptance criteria using BDD.
   • Ensure there is a healthy backlog at times.
   • Prepare value statements for PI planning.
   • Work with the development team to ensure that user stories are implemented correctly
3. and meet business requirements
   • Support release schedules including UAT with business stakeholders.
   • Identify opportunities for automation across various functions and processes
   • Analyse and evaluate current processes to determine feasibility and ROI of automation
   • Develop and implement automation solutions using Lean methodologies
   • Monitor and continuously improve automated processes to ensure optimal
4. performance and efficiency
   • Identify opportunities for automation across various functions and processes
   • Map end-to-end processes to understand process flow and Develop value stream
5. maps to identify opportunities for process improvement and automation
   • Mentor Junior ABA s on the team.

Key responsibilities & accountabilities

1. Knowledge of Agile methodologies and principles, creating as is and to be end-to-end

2. process value stream mapping

   1. Experience working in an Agile scrum development environment
   2. Writing user stories from requirements provided by Stakeholders
   3. Writing Acceptance criteria’s for the requirements to be classed as definition of Ready

Job Role:

• We are seeking an experienced Agile Product Manager to lead product strategy and delivery within the Telecom OSS Plan and Build domain, focusing on network planning, design, and provisioning capabilities.
• The role involves defining and prioritizing product backlogs, aligning with business objectives, and driving end-to-end product lifecycle in an Agile environment.
• You will collaborate with cross-functional teams including architects, developers, and business stakeholders to ensure seamless integration of OSS solutions that enable efficient network rollout and optimization.
• Strong expertise in telecom processes, OSS systems, Agile methodologies, and stakeholder management is essential, along with the ability to translate complex technical requirements into actionable product features that deliver measurable business value.

Key Skills:

• Deep understanding of Telecom OSS Plan & Build processes (network planning, design, provisioning).
• Strong knowledge of Agile frameworks (Scrum, SAFe) and product management best practices.
• Proficiency in requirements gathering, backlog management, and user story creation.
• Excellent stakeholder management, communication, and negotiation skills.
• Familiarity with OSS/BSS systems, APIs, and integration patterns.

Senior Product Manager Microsoft Dynamics 365 F&O

Contract Length: 6 months initially

Start Date: ASAP

Day Rate: £380 - £400

Location: London (Hybrid 2-3 days onsite per week)

About the Role

Our client is seeking a Senior Product Manager to lead the product vision and strategy for Microsoft Dynamics 365 Finance & Operations (F&O) initiatives. You will translate business objectives into actionable product roadmaps, manage backlog prioritization, and collaborate with technical teams and partners to ensure solution feasibility and compliance with Microsoft standards. This role requires strong expertise in D365 F&O, Agile practices, and stakeholder management to deliver impactful business outcomes.

Key Responsibilities

• Define product vision and business strategy for F&O transformation in partnership with customer leadership.
• Build and maintain a multiyear product roadmap aligned to business goals.
• Translate strategic objectives into clear product epics, features, and user stories.
• Prioritize product backlog based on business value, dependencies, and release timelines.
• Facilitate workshops for requirement discovery, design validation, and roadmap alignment.
• Collaborate with technical teams to ensure solution feasibility and adherence to Microsoft Dynamics 365 F&O standards.
• Manage partner resources for platform review, assessment, and technical development.
• Support release planning and sprint reviews, ensuring business sign-off readiness.
• Communicate effectively with stakeholders, manage expectations, and mitigate risks.
• Act as the voice of the customer in all design and delivery discussions while staying updated on the latest Dynamics 365 features.

Your Profile

Essential Skills & Experience:

• Proven experience as a Product Manager or Business Consultant in D365 F&O.
• Strong understanding of Finance, Supply Chain, and Operations modules.
• Ability to translate business strategy into actionable product roadmaps.
• Expertise in Agile/Scrum product management practices.
• Excellent communication and stakeholder management skills.
• Experience in backlog management and prioritization techniques.
• Data-driven decision-making and KPI tracking orientation.
• Hands-on experience in requirement elicitation and user story creation.
• Strong analytical and problem-solving ability.
• Experience managing onshore-offshore delivery collaboration.

Desirable Skills:

• Certification in Dynamics 365 F&O (Functional/Finance/Supply Chain).
• Experience in business case creation and ROI analysis.
• Exposure to Power Platform (Power BI, Power Automate).
• Understanding of integration with CRM or HR modules.
• Prior consulting experience with global customers.
• Familiarity with Azure DevOps for backlog and sprint tracking.
• Knowledge of product lifecycle management tools and governance.
• Strong presentation and facilitation skills.
• Experience in change management and user adoption planning.
• MBA or equivalent qualification in Business or IT Management.

If you have the required skills and experience, please apply promptly to be considered for this role.

Microsoft Dynamics 365 F&O Delivery Director - Big 4 Consulting

Salary: 110k- 185k + bonus + package
Location: Hybrid - London, Manchester, Bristol, Edinburgh, or Glasgow (UK-wide applicants welcome)

The Opportunity
Join a leading Big 4 consultancy as a Delivery Director or Senior Delivery Director and help shape a rapidly growing Microsoft Dynamics 365 Finance & Operations (F&O) practice. This is a strategic leadership role with ambitious growth targets and excellent career progression.

You’ll work with senior stakeholders to influence the market narrative, build relationships with C-level executives and Microsoft’s ecosystem, and lead the design and delivery of innovative technology solutions that maximise ROI - from strategy and process design to technology enablement.

Key Responsibilities

• Lead delivery of Microsoft D365-enabled business solutions
• Define business cases and transformation roadmaps
• Act as a trusted adviser to CIOs, CFOs, and COOs
• Drive market growth through thought leadership and client engagement
• Build internal capability and mentor high-performing teams

Experience Required

• Deep expertise in Microsoft Dynamics 365 F&O (10+ years)
• Full lifecycle ERP implementation experience
• Consulting background (Big 4 preferred)
• Strong leadership and stakeholder management skills
• Ability to influence and share best practice
• Professional qualification (e.g., CIMA, ACA, CIPS) or relevant degree

Desired Skills

• Strong industry network and willingness to attend events
• Experience in practice development and business growth
• Knowledge of solution governance and cloud delivery models

Location & Flexibility
Hybrid working from major UK cities: London, Manchester, Bristol, Edinburgh, or Glasgow. UK-wide applications welcome.

ERP Programme Manager (SAP S/4HANA)

We are seeking a high-impact ERP Programme Manager to lead a global digital transformation. You will be the architect of our enterprise systems, bridging the gap between business strategy and technical execution

The Mission

Lead a high-stakes, Greenfield SAP S/4HANA implementation from inception to go-live. We are looking for a “delivery-first” leader who thrives on execution, ignores excuses, and has the technical scars to prove they can handle complex global rollouts.

Must-Have Expertise

• Greenfield Specialist: Proven track record of leading at least 3 full End-to-End (E2E) SAP implementations from scratch.
• S/4HANA Mastery: Direct experience delivering SAP S/4HANA projects is mandatory. Experience with Public Cloud is a significant advantage.
• Functional Core: Deep knowledge of Finance (FICO) and Payroll integration is essential for this transformation.
• The “Driver” Mindset: A relentless focus on hitting milestones. We need a hands-on manager who proactively solves bottlenecks before they impact the critical path.

Key Responsibilities

• Full Lifecycle Ownership: Directing the Greenfield roadmap: discovery, design, build, data migration, and cutover.
• Tactical Problem Solving: Stepping into the “weeds” to resolve technical or process blockers across Finance and Payroll modules.
• Vendor & Team Accountability: Managing SI partners and internal teams with a “no-excuses” approach to deadlines.
• Governance & Risk: Identifying “unknown unknowns” early and implementing immediate mitigation strategies to keep the plan on track.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Senior Solutions Architect - Transport Technology Programme

Location: Hybrid - London
Contract: 2-3 years, rolling 6-month extensions, potential for permanent conversion
Daily Rate: Up to 749 (umbrella)

A leading transport operator is seeking two Consultant Architects to join its Tech & Data programme, delivering complex multi-vendor transport systems.

Front Office Architect: Focus on passenger-facing systems - gates, ticket vending machines, validators, and smart card systems. Experience with transport ticketing suppliers such as Cubic, Scheidt & Bachmann, or INIT is highly desirable.

Back Office Architect: Focus on transaction processing and payment systems, including backend design (Java/.NET/Oracle) and integration with payment acquirers (Visa, Mastercard, Amex).

Responsibilities:

• Develop and maintain end-to-end solution architectures and capability roadmaps.
• Break down complex projects into work packages for multiple vendors.
• Ensure solutions align with business objectives, maximise efficiency, and optimise total cost of ownership.
• Collaborate with stakeholders and suppliers to shape requirements and deliver innovative solutions.

Essential Skills:

• Strong solution and enterprise architecture experience
• Multi-vendor programme delivery
• Excellent communication and stakeholder management

Desirable: TOGAF/Zachman, agile delivery experience, public cloud knowledge

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited (“ARM”). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Rate: £550 - £650 per day Inside IR35

Duration: 6 months initial contract

Location: Remote/Hybrid - once a week into London

We are supporting a major organisation undergoing a strategic transformation of its Product Information Management capability. As part of this journey, they are implementing Stibo STEP as their enterprise PIM platform.

They are looking for a highly experienced Stibo STEP SME to act as the organisation’s internal subject matter expert during this critical phase.

The Role:

This position is less about broad architecture theory and more about deep, hands-on Stibo STEP expertise.

You will:

• Act as the internal authority on STEP capability, configuration and best practice
• Provide independent technical oversight during platform implementation and migration activities
• Ensure the solution design and configuration fully leverage STEP’s native functionality
• Challenge and validate technical decisions, configurations and delivery outputs
• Partner with business stakeholders to ensure requirements are properly translated into STEP solutions
• Provide clarity, confidence and technical assurance across both business and delivery teams
• This is a key assurance role - someone who understands what “good” looks like in STEP and can confidently guide the organisation through implementation decisions.

What They’re Looking For:

• Strong, hands-on experience with Stibo STEP (configuration, workflows, business rules, data structures)
• Experience supporting or overseeing large-scale PIM implementations or migrations
• Ability to assess whether STEP functionality is being used effectively and optimally
• Strong stakeholder management skills - comfortable engaging at both technical and business levels
• Confidence to provide constructive challenge where needed

Broader MDM architecture, governance frameworks or enterprise modelling experience is welcome but not essential - the priority is deep STEP expertise and the credibility to stand behind it.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

This is an analyst-level Business Analyst role within the Information Systems & Change (IS&C) function. The position sits in the Change Delivery & Adoption team, meaning the focus is not just on gathering requirements, but ensuring changes are successfully implemented and adopted by the business.

The main purpose of the role is to:

• Understand business needs
• Define clear, structured requirements
• Improve processes and services
• Ensure projects deliver measurable business value
• Support smooth implementation and adoption of new systems or improvements

Business Analysis & Process Improvement

• Investigate and document current business processes
• Identify inefficiencies and areas for improvement
• Ensure solutions balance cost, quality, and outcomes (value for money focus)

Requirements Gathering

• Run workshops and interviews
• Gather and prioritise business requirements
• Write user stories and acceptance criteria
• Maintain traceability from idea to deliver

Implementation & Adoption

• Support training and create user guides
• Help transition solutions into business-as-usual
• Ensure changes are embedded successfully

GCS is acting as an Employment Business in relation to this vacancy.

CRM Manager / Team Lead role in a popular London law firm. 6 month FTC, with a view to going perm. London with hybrid working. Salary up to £85,000.

This London law firm, with a great reputation on the market, is looking for a CRM Manager to lead their CRM systems team. The role will work with the Head of Data and the BD leadership team on the ongoing development of their marketing systems, and the delivery of the firm’s CRM strategy.

They are currently going through various upgrades and automation projects for InterAction and HubSpot, which the role will lead on. The role will also lead a team of 3 Executives, who will support on these projects and the day to day running of the systems.

Candidate requirements:

• Experienced CRM Manager from legal or professional services; Technical knowledge of InterAction and/or HubSpot; Strong line management / team management skills; Experience of changing perceptions of CRM internally and persuading stakeholders; Experience in aligning the CRM strategy with the firmwide strategy, during a period of change,

The role is an initial 6-month contract, with the view to extension / going permanent. The firm are ideally looking for an April start date, but this can be flexible.

Senior Salesforce CRM Consultant- 58,000 (London) 53,500 (Remote) - Flexible (Remote Available)

The Opportunity
Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society.

They are looking for an experienced Senior Salesforce CRM Administrator, who has experience upskilling more junior members of the team and working with clients to gather requirements for Salesforce customisations.

What the Senior Salesforce CRM Consultant will be doing
You will be providing second and third line technical support to the CRM users, while keeping up to date with Salesforce developments.

• Scope projects and assist with other pre-sales activities
• Work with customers to gather requirements, analyse business processes and facilitate workshops and planning meetings
• Provide technical support and assistance to users, ensuring that service agreement support targets are achieved.
• Support, develop and potentially line manage Consultants and Associates,

What the successful Senior Salesforce CRM Consultant will bring to the team
You will be an experienced Senior Salesforce CRM Administrator who holds the ADM201 certification, and is comfortable working with internal and external stakeholders.

• In-depth knowledge of Salesforce system administration and product range
• Strong business and system analysis skill set with high level skills and experience in the delivery of IT systems
• At least three years administering and designing Salesforce CRM systems
• Experience of business analysis in the voluntary or public sector including running workshops for staff at all levels to identify business requirements

Here’s What You’ll Get in Return

• Salary of up to 58,000
• Flexible working arrangements
• Generous Holiday Allowances - 30 days PLUS bank holidays
• Employee assistance and training programmes

Think this one’s for you
If you think this Senior Salesforce CRM Consultant opportunity is for you then please apply online.

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware)Type: PERM
Location: London, UK
Working Model: Hybrid (2 Days in office per week)

We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams.

What You’ll Do:

• Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria.
• Utilize SFCC Business Manager to configure catalogs, price books, and promotions.
• Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile.
• Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics).

What You Bring:

• Proven background as a Business Analyst strictly within the Ecommerce sector.
• Hands-on, practical experience with SFCC / Demandware capabilities and architecture.
• Strong Agile/Scrum delivery experience (JIRA/Confluence).
• Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations.

This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Title: Performance Analyst
Directorate: Community Health and Wellbeing Adult Social Care

We are seeking an experienced Performance Analyst to support performance management, data quality and service improvement within Adult Social Care.

Key Responsibilities:

• Lead on performance reporting, statutory returns and benchmarking
• Develop and maintain Power BI dashboards and analytical reports
• Support delivery of the Adult Social Care User and Carer Survey
• Improve data quality and promote data ownership across services
• Analyse trends, savings and expenditure to inform decision-making
• Provide clear, evidence-based insights to senior leaders and stakeholders

About You:

• Strong analytical experience within public sector or health settings
• Advanced skills in Power BI, Business Objects, Excel Power Query and DAX
• Able to interpret complex data and present findings clearly
• Confident working collaboratively across teams and with senior stakeholders

If you are passionate about using data to drive improvement and better outcomes, we would welcome your application.