Security Officer - London - England,

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security Officer Pay Rate: £14.80 per hour Shift Pattern: (4 on / 4 off days & nights, 12 hour shifts) - average 42hrs per week Location: London N1 Role Requirements: SIA License

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Have an ability to deliver succinct and clear verbal and written reports where necessary.
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Experience within a Cooperate Security (min 1year)
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

• Able to carry out regular patrols.
• Quick learner with the ability to adapt.
• Comfortable standing for long periods.
• Assist contractors as required and as directed by the DSM/SM.
• Responsible for opening and closing the building and terraces.
• Delivers excellent customer service.
• Capable of working effectively under pressure.
• Able to de-escalate situations, including incidents involving young people and anti-social behaviour.
• Provide First Aid assistance when required.
• Able to interact with stakeholders and tenants.
• Prepared to respond to any incidents that may occur (full training will be provided on site).

Security Supervisor - WC2R, London - England,

Do you have previous Security Supervisor experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

We are seeking an experienced and adaptable Security Supervisor to safeguard a prominent facility in London. The successful applicant will have a background in Security Supervision, managing a small team and able to manage site security requirements on Mondays and Fridays only.

Position:   Security Supervisor

Pay rate:  £14.75 per hour

Shift Pattern: Thursday 0600 to 1800 & Friday 0600 to 1800 only

Location:   WC2R, London

Role Requirements: SIA License

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard  membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main duties:

• • Supervise daily security team operations, ensuring efficient task completion
  • Report any issues to the duty manager
  • Ensure night and weekend security team are aware of any events taking place
  • To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
  • To provide a point of contact and information centre to staff and visitors.
  • Respond to emergencies
  • Deal with conflict in an appropriate manner if required
  • Write up incidents to the standard expected by Management
  • Carry out ID checks
  • Be vigilant to the Health and Safety risks
  • Excellent communication skills to all levels – verbally, written, phone and by security radio’s
  • Can work effectively as part of a team or can work on own initiative
  • A positive attitude to dealing with people and taking on challenges

Must Have:

• • Valid SIA licence
  • Proven work experience as a Security Supervisor - min 1 year
  • Robust leadership and supervision skills, adept at inspiring and efficiently managing teams.
  • Excellent customer service and communication skills
  • Proficient in Excel and Outlook
  • Maintain a high standard of personal presentation
  • Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
  • Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions.
  • IT literate- Ability to operate detecting systems and emergency equipment

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
 
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

About the Role
We are looking for an experienced Security Systems Installation Engineer or Service &

Maintenance Engineer to join our clients growing team based in Ilford.
This role is primarily focused on commercial projects, as the majority of the work is within

commercial environments (with very limited residential work).

We understand that most engineers specialise in either installation or service and maintenance and we are happy to accommodate this. You will not be expected to carry out both disciplines.

Working Hours

• ? Monday to Friday: 8:00am 5:00pm

• ? On-Call Rota: 1 full week in every 4 (including weekday evenings and the weekend) Please note: this is expected to reduce to 1 week in 5 later in the year.Key Responsibilities For Installation Engineers:

• ? Installation and commissioning of CCTV, intruder alarms, access control, and door entry systems

• ? Working on predominantly commercial sites

• ? Ensuring installations are completed to industry standards and company specifications

• ? Completing job documentation accuratelyFor Service & Maintenance Engineers:

• ? Servicing, fault-finding, and maintenance of CCTV, intruder alarms, and access control systems

• ? Diagnosing and repairing faults efficiently

• ? Completing planned preventative maintenance visits

• ? Providing clear service reports and recommendationsRequirements

• ? Proven experience in either installation or service & maintenance of security systems

• ? Strong technical knowledge of CCTV, access control, and intruder alarm systems

• ? Experience working in commercial environments preferred

• ? Ability to work independently and manage workload effectively

• ? Full UK driving licence

• ? Good communication and customer service skills

• ? Own tools required

• What We Offer

• ? £40,000 annual salary

• ? Company van/car provided

• ? Fuel card provided

• ? PPE provided

• ? Drill repair provided

• ? Stable, full-time employment

• ? Supportive and professional team environment

Desirable (Not Essential)

• ? ECS/CSCS card
• ? IPAF or PASMA
• ? Manufacturer training certifications

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on

Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location: West Ham, East London

Salary: £26k-£31k base salary + Zones 1-6 travelcard worth circa £3k (FREE TRAVEL in and out of work all year round)

What you will bring to the role:

• Previous experience in an IT Support capacity up to 2nd line would be great, but not essential.
• Experience of working within a school, academy or College would be very highly desired and advantageous.
• Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
• Experience supporting Office 365
• Excellent customer services skills with a passion for providing a customer facing first class service.

If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!

Field Service Coffee Engineer Central London - £36,000 - £42,000 + overtime + standby payments = OTE - £41k - £47k + Oyster Card + 26 days holiday + Bank + Pension + Death in Service + EAP. Are you an experienced Coffee Engineer now looking for that next opportunity? Do you have experience of working on automated or traditional coffee machines or both? Want to provide repair and maintenance services to a wide range of prestigious establishments, pubs, restaurant chains and coffee shops throughout central London then this could be the role for you As Coffee Engineer, you will be joining a business established for nearly 40 years, be part of a small team covering the City of London on foot and be responsible for both the reactive and preventative maintenance, service and repair of both traditional and automated coffee machines, mandatory boiler inspections and expected to cover 1 in 4 weekends on-call. You will bring with you at least 12 months experience of working on the service, repair and maintenance of coffee machines and be able to demonstrate strong fault finding skills and the ability to work on your own. Any experience of working on both traditional and automated coffee machines of multiple brands a distinct advantage, though not essential.

Engineer

London - within the M25

Are you an experienced Engineer with a background inautomatic doors, gates, shutters or access control systems?

Were working with a leading security and building systems company looking for anEngineerto join their service and maintenance team.

The Role

• Carry out fault finding, repair, and routine maintenance on door / gate systems across residential blocks and commercial sites.
• Diagnose and resolve issues on a range of systems
• Provide technical support and testing to ensure systems are fully operational.
• Liaise with clients and residents in a professional manner while representing the company on-site.
• Work independently

About You

• Previous experience as a Door Entry, Access Control, Automatic gae Engineer.
• Strong fault-finding and problem-solving skills.
• Confident working on wiring, panels, and control systems.
• Full UK driving licence.
• Excellent communication and customer-facing skills.

Package

• £50,000 - £55,000basic
• Company van
• Overtime opportunities
• Company benefits

Technical Aftersales Support Engineer/EUROPE (Commercial Air-Conditioning, Heating & Refrigeration) - west London / Middlesex (with option of hybrid/homeworking up to 2 days per week)

(CANDIDATES FOR THIS ROLE MUST BE ELIGIBLE TO WORK IN THE UK / TRAVEL IN THE EU WITHOUT RESTRICTIONS, EITHER NOW OR IN THE FUTURE)

A new vacancy for a Techncial Aftersales Support Engineer with UK division of leading global manufacturer of high-efficiency heating and cooling products. The company is looking for a motivated and ambitious individual to provide technical aftersales support to distributors, consultants and end users in the UK & across Europe. The job will cover various aftersales services for products for customers (providing both office and on-site technical support, carrying out product demos & training and delivering presentations). The Technical Aftersales Support Engineer will be required to continuously develop his/her knowledge in the technical specification of the company’s products. Responsibilities will include planning services for new products, instruction on servicing methods and promoting new air-conditioning and refrigeration products.

Key responsibilities will include:

• Technical aftersales support to distributors, consultants and end users.
• Respond to technical inquiries by e-mail or phone without any delays and attend site visits when required (around 5% travel).
• Submit reports for technical supports for site visits.
• Promote new refrigeration products.
• Introduction of new products highlighting the features and the benefits.
• Create presentations and enlighten the features and the benefits for customers / distributors.
• Calculate the products’ performance and/or cost-saving benefits.
• Prepare company technical support documents.
• Propose ideas to improve technical documents for distributors.
• Create new service tools Register subsidy schemes / certification programs.
• Register new products with national subsidy schemes, quality certification schemes and other country requirements.
• Arrange and support random tests as required.
• Collect market information / surveys for new products, benchmark and analyse competitors’ new products.

Key candidate requirements:

• A technical qualification in a relevant Engineering discipline (such as HVAC/R, Mechanical Engineering, etc).
• At least 2yrs experience in a technical support role working with HVAC/R products & systems.
• Knowledge of refrigeration cycle; commercial refrigeration systems; VRF systems; Building Management Systems; EU regulations / directives related to air conditioning / refrigeration.
• Eligible to work in the UK and travel in the EU without restrictions (either now or in the future).
• Strong interpersonal and communications skills.
• Strong problem-solving skills.
• Understanding of customer requirements.
• Presentation skills.
• Knowledge of Microsoft applications (Windows, Word, Excel, PowerPoint)

Location: Hounslow & surrounding areas
Salary: £35,000£40,000 per annum (DOE)
Employment Type: Full-time, Permanent

Role Overview

We are seeking an experienced Door Entry Engineer to install, service, maintain, and fault-find door entry and access control systems across residential and commercial properties in Hounslow and the surrounding areas. The ideal candidate will be reliable, technically competent, and customer-focused.

Key Responsibilities

• Install, service, and maintain door entry and access control systems
• Fault diagnosis and repairs on audio and video door entry systems
• Work on communal residential blocks and commercial premises
• Carry out system upgrades and replacements
• Ensure all works comply with relevant regulations and company standards
• Complete job reports and documentation accurately
• Liaise professionally with clients, residents, housing associations, and management companies
• Maintain company tools, equipment, and vehicle
• Adhere to health & safety procedures at all times

Systems Experience (Desirable)

• Paxton
• Comelit
• Videx
• Fermax
• Aiphone
• BPT
• Intratone

Skills & Experience

• Proven experience as a Door Entry / Access Control Engineer
• Strong fault-finding and diagnostic skills
• Experience working in residential blocks and communal systems
• Ability to work independently and manage workload effectively
• Good communication and customer service skills

Qualifications (Essential)

• NVQ Level 2 or 3 in Electrical or Electronic Engineering (or equivalent experience)
• Full UK Driving Licence

Qualifications (Desirable)

• ECS or CSCS Card
• IPAF
• Manufacturer-specific training/certifications

What We Offer

• Competitive salary of £35,000£40,000
• Company vehicle, fuel card, and uniform provided
• Overtime opportunities
• Training and progression opportunities
• Stable, long-term role with a reputable business

QA Engineer – Manual & Automation | CRM & Web Applications | Salesforce | UK-Based | £55,000–£60,000 We’re looking for a QA Engineer to contribute across both manual and automated testing as part of a growing QA function within a leading UK FTSE 100 organisation. You’ll work across their CRM ecosystem and bespoke web applications, delivering high‑quality manual test coverage, building automation using Playwright, and managing your testing lifecycle through JIRA and Xray to ensure full requirements traceability. While Salesforce experience is preferred, we are equally open to candidates with strong QA backgrounds across other CRM platforms such as Dynamics, Halo, HubSpot, or Zoho, where the core testing principles—workflows, integrations, permissions, and data flows translate naturally. Key Responsibilities Execute functional, integration, regression, and exploratory testing across web applications and CRM systems. Review acceptance criteria and refine test scenarios where required. Create high‑quality test cases in Xray, ensuring full requirements coverage and traceability. Validate CRM workflows, permissions, custom logic, data flows, and third‑party integrations. Perform end‑to‑end testing across CRM journeys including cross‑system interactions. Apply transferable CRM testing experience from Salesforce, Dynamics, Halo, HubSpot, Zoho, or similar platforms. Develop and maintain automated UI and API test scripts using Playwright. Support the growth of a scalable automation suite to improve regression speed and reliability. Assist with embedding automated tests into CI/CD pipelines. Use Xray to manage test cases, test runs, and test plans. Log, track, and validate defects in JIRA, producing clear and actionable bug reports. Contribute to structured QA reporting and continuous process improvement. Collaborate with developers, BAs, and Product Owners to clarify requirements and testability. Communicate risks, defects, and findings clearly during sprint cycles. Support discussions around “Definition of Done” and quality expectations.Required Skills & Experience 3+ years’ experience in QA across manual and automated testing. Preferred: Salesforce CRM testing experience (Lightning UI, workflows, validation rules, integrations). Also suitable: Dynamics, Halo, HubSpot, Zoho, or similar CRM platforms. Hands‑on experience with Playwright (UI + API). Strong working experience with JIRA (defects) and Xray (test execution, traceability, reporting). Good understanding of APIs, JSON payloads, integrations, and web application architecture. Methodical, detail‑driven, and curious in your testing approach. Strong communication and documentation skills. Collaborative mindset with the ability to work effectively across multidisciplinary teams.Package: Circa £60,000 + circa 10% Bonus + car allowance 25 days holiday (rising with service) Private healthcare, life assurance, and pension Mostly remote working with very occasional onsite visits

London (Hybrid) - 3 Days Onsite Per Week
up to £80,000 + Benefits + Bonus
Banking Sector

Are you ready to safeguard one of the world’s largest financial institutions? We’re looking for a talented IAM Engineer to enforce security policies across banking and securities operations for a global leader. This is your chance to own critical access controls, mature privileged access systems, and make a real impact on enterprise security.

What you’ll do:

• Provide engineering support for RSA IGL Identity Access Management application
• Create and mature access reviews, implement privileged access controls
• Investigate/resolve incidents, manage operational queries (passwords, access issues)
• Maintain knowledge base/SOPs, contribute to process improvements and knowledge transfer
• Some Active Directory management and least privilege access enforcement

What you need:

• Practical RSA IGL (or similar IAM) experience
• SQL/PSQL, Oracle, REST/SOAP web services, JAVA/JSP, HTML/CSS/JS basics
• Linux/Windows Servers, SQL/Oracle databases
• Excellent attention to detail, communication skills, PowerShell Scripting
• Incident management experience, Microsoft Office proficiency

Desirable: ISO27001/NIST knowledge, Splunk/ServiceNow/SailPoint, 24/7 shift flexibility

Location: London with hybrid working model (3 days in the office per week)

If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: Identity Access Management Engineer, IAM Engineer, RSA IGL Engineer, Cyber Security Engineer, Privileged Access Management Specialist, Identity Governance, SailPoint, Splunk, ServiceNow, ISO27001, NIST, financial services security.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

2nd /3rd Line EUC Engineer
40,000 - 45,000 depending on experience
Central London
Hybrid working (1 day a week wfh)

About the Role

This is a really exciting role for an ambitious 2nd / 3rd line engineer who wants to join an innovative Managed Service Provider and be at the forefront of providing excellent IT support and consultancy.

You’ll support a diverse client base across the non-profit, finance, media and technology sectors. You’ll play a key part within the Technical Operations team, taking ownership of complex 2nd and 3rd line issues across Apple and Windows estates.

You’ll work with enterprise-grade tooling - including Jamf Pro, Microsoft Intune, Entra ID and Microsoft 365 - while contributing to automation, documentation and build processes. This role offers variety, autonomy and exposure to multiple client environments, giving you the chance to broaden your technical depth while progressing towards senior engineering paths.

With dedicated opportunities for funded training and certifications, you’ll be joining a supportive team that invests heavily in professional development and clear career progression.

We are looking for

A proactive 2nd or 3rd line EUC engineer who loves learning new tech and solving problems. A natural team player who thrives in a client facing environment.

You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity

Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
Experience administering device management platforms such as Jamf Pro or Microsoft Intune
Confident troubleshooting complex issues, working independently and across multiple client environments
Scripting in Bash or Python, with Powershell as an advantage

Tech Stack You’ll Work With

Apple & Windows devices, Jamf Pro, Jamf Connect, Jamf Protec
Microsoft Intune, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
Entra ID (Azure AD), PowerShell, Bash, Python
Apple Business Manager, Windows Autopilot, Networking fundamentals (DNS, DHCP, Wi-Fi, VPN)

Key Benefits

33 days holiday including bank holidays
Funded training, certifications & professional development
Pension scheme
Hybrid working with flexibility
Diverse project exposure across multi-sector clients, including non-profit, finance, media and technology

If this is you, apply immediately - we look forward to speaking with you

1st Line Support

Hybrid 1-2 Days in Office (3 Days During Training)

25,000 - 30,000
Permanent, Full Time

8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week)

Near Liverpool Street Station

City of London

Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector!

Why work for this company?

• Full Benefits List outlined in your contract.
• 20 Days Annual Leave that increases each year.
• Additional Birthday Off to celebrate your special day!
• Overtime Pay for those extra hours put in.
• A supportive work environment with a focus on Work-Life Balance & Flexibility.
• Opportunities for Career Growth & Progression within the company.
• Access to Professional Development & Training to enhance your skills.

As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include:

• Answering user calls and emails, providing timely and effective technical support.
• Collaborating with other teams to identify and resolve recurring issues.
• Testing and troubleshooting user-reported problems and communicating findings to internal teams.
• Assisting with onboarding and rollouts of new products.
• Monitoring and managing outstanding support tickets, providing updates as necessary.
• Maintaining accurate records of support requests and resolutions in our ticketing system.
• Adhering to ITIL best practises and escalating unresolved issues when needed.

Requirements:

• Familiarity with Microsoft Office Suite.
• Experience with scripting languages (e.g., PowerShell, JavaScript, Python, SQL) is a plus.
• A structured and methodical approach to tasks with strong attention to detail.
• Flexibility in working hours, with a willingness to provide out-of-hours support when required.
• Excellent communication and interpersonal skills, with the ability to articulate technical information clearly.
• Knowledge of operating systems, networking, and relevant technologies.

If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Don’t miss this opportunity to shine as an Operations Administration Assistant.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

3rd Line IT Support Engineer - Up to 60K - Hybrid (3 days in office) - Farrindgon, London

An exciting new opportunity has become available for a 3rd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon. Hybrid working is available with 3 days in office.

We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

3rd Line IT Support Engineer experience:

Windows Server 2008/2012/2016
Microsoft Office 365 (Email, SharePoint, OneDrive, Compliance)
Azure Active Directory
Microsoft Intune and Auto Pilot
Microsoft SharePoint Online
Exchange2007/2010/2013/2016 Server
Active Directory, DNS, DHCP and Group Policies
Multi-Site VPN and connectivity solutions
Networking & Wi-Fi Infrastructure experience
Server Virtualisation experience
Security, 2FA & Firewalling
Backup/DR troubleshooting & management
Dell & HP hardware troubleshooting
Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
Experience working within a Managed Service Desk provider

We are not expecting the 3rd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

You will be self motivated 3rd Line IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful 3rd Line IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this 3rd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

THE ROLE:Overnight Application Support Analyst

Our client is is a small dynamic FinTech company, Providing functional electronic services to support post-trade processing in the Securities Lending and Repo markets by providing services which perform faster and are

Our client is looking for an Overnight Application Support Analyst to join their growing team of experts. Note the working hours : Night shift APAC hours Sunday 11pm to 8am Monday morning all the way through to Thursday evening -Friday and Saturday will be the weekend.

Our Client offers the opportunity to work in a small but growing award-winning company with other skilled professionals, delivering to the highest standards and providing outstanding client service,where good work is both recognised and rewarded.

THE ROLE (DUTIES) :Overnight Application Support Analyst

The position is a UK Based role that provides UK Overnight Application support coverage for the APAC time-zone. During the first three month onboarding period, you will work UK daytime hours, while receiving comprehensive training and gaining full familiarity with the companies systems, processes and support procedures. On completion of the onboarding process, you will transition to the APAC support rotation, covering overnight hours from 23:00 to 08:00 (UK time) as part of the dedicated APAC support schedule. You will take the handover from the US based team at the start of your shift and

hand back to the UK team at the end of your shift.

Continuing our dynamic production support to

ensure a high quality of service to our clients. You will be fully trained to understand our

application and business in depth. Starting with a high-level overview of Securities Finance and the company s application, You will receive full assistance

from the support and development team as you progress to an expert in the field.

This is a unique opportunity to join a small company that is at the point of looking to

increase delivery capacity and product offering. You will also gain valuable experience in Technical Support and problem-solving ability.

• The successful candidate with be responsible for monitoring the production and User Acceptance testing environments
• Investigate, action and resolve issues impacting internal systems and clients.
• You will be required to work independently and prioritise tasks in what can be a challenging environment at times.
• Report common issues, analyse the root cause and prevent them from recurring.
• You are required to be responsive to internal and external client queries and tickets.
• On boarding of new services for new and existing clients.
• Updating system configuration across environments.
• Continuous improvements of the production service and team effectiveness.
• Participating in Client Service and Technology meetings.
• Handle production incidents and problem management activities related to the incident.

Challenges:

• Develop a comprehensive understanding of the services provided and the associated benefits /value proposition for clients.
• Gain an understanding of the complex technical structure of services, starting initially
• at the top level, but with increasing depth over time.
• Maintain and continually improve the exceptional quality of support that the company provides to clients (e.g. by being flexible, having a can do approach, executing smooth data integrations,understanding client issues)
• Understand the risks associated with production issues, both to the client and to the company and prioritise issue resolution accordingly.
• Improve support processes and procedures from a technical perspective
• Become an expert in the Securities Finance business, company products and technology

SKILLS / EXPERIENCE REQUIRED: Overnight Application Support Analyst :

Experience with the below Technologies will be of advantage

• Linux, Apache, MySQL, Perl, PHP
• Monitoring and Alerting Systems
• Ticketing / workflow Systems (e.g. Jira)

Essential Requirements:

• A Good understanding of Unix/Linux and SQL knowledge
• Ability to apply the right sense of urgency in a fast-paced environment
• Highly motivated, punctual, organised, responsible and not afraid to ask questions or pick up the phone to clients
• Enjoy both the responsive and proactive elements of the support role
• Enjoy solving complex problems
• Strong Technical ability for complex issue resolution and prioritisation
• Ability to communicate effectively, especially during incidents

Disirable Requirements:

Knowledge of encryption protocols and browser security PGP

Customer Service or Client Interaction

Development experience

Knowledge of file transfer protocols (i.e. FTP/SFTP)

Experience with networking and firewalls

Fire & Security Engineer
Location: London
Salary: 45,000 - 50,000 (DOE)
Job Type: Full-Time, Permanent

A well-established fire and security company in London is seeking an experienced Fire & Security Engineer to join their growing team. This is an excellent opportunity for someone with proven experience in installation, servicing, and fault-finding across fire alarms, CCTV, intruder alarms, and access control systems.

What’s on offer

• Salary 45,000 - 50,000 depending on experience
• Company vehicle or travel allowance
• 25 days holiday plus bank holidays
• On-call allowance
• Continued training and career development opportunities
• Work with a diverse range of commercial and residential clients

Your role

• Installation, service, and maintenance of fire alarm, CCTV, intruder alarm, and access control systems
• Carrying out fault-finding and repairs efficiently while maintaining high standards
• Ensuring all systems are compliant with relevant industry regulations and standards
• Providing excellent customer service on client sites
• Collaborating with the wider engineering team to manage schedules and complete projects on time

This is a fantastic opportunity to work for a reputable company in London, offering strong career progression and the chance to work on a variety of systems across multiple sectors.

Interested?

Apply today or send your CV to (url removed). For a confidential conversation, feel free to call and ask for Jordan.

Alecto Recruitment Ltd is acting as an employment business in relation to this vacancy.

YOU MAY BE A; Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician.

INDAV

A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager t to join our leading law firm on a permanent basis.

IT Service Delivery Manager/IT Service Desk Manager

Responsibilities and Duties:

* Manage the Service Desk team using the Service Management toolset and provide accurate reporting on performance.
* Lead, coach and develop the Service Desk team, fostering accountability, professional growth and a culture of continuous improvement.
* A structured and analytical approach to problem solving, ensuring efficient IT service desk operations through methodical troubleshooting, process optimisation, and implementation of best practices.
* Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes.
* Liaise with other internal support teams, internal senior management, and suppliers in the day-to-day management of Incidents and Service Requests.

IT Service Delivery Manager/IT Service Desk Manager

Knowledge, Sills and Experience:

* Experience working in a service desk environment
* Design and implement seamless processes from the ground up, integrating people and technology for optimal efficiency and effectiveness.
* Prior experience working in a legal, professional services or partnership environment
* Excellent communication and customer skills and an ability to work with non-technical end-users and technical (Technology) staff
* Ability to work within a team framework, as well as under own supervision
* Ability to lead by example
* Flexible approach
* ITIL Foundation (minimum) - preferably ITIL 4
* Relevant degree in Information Technology, Computer Science or related field or equivalent professional experience
* Proven experience managing a Service Desk team in a professional services environment

IT Service Delivery Manager/IT Service Desk Manager

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Contract Inside IR35

Software Licensing Specialist Financial Services Client

The Opportunity

Our financial services client is seeking a Software Licensing Specialist to support the governance, processes and controls surrounding the consumption and contribution of Free and Open Source Software (FOSS). This role sits within an international team and involves close collaboration with Engineering, Tooling and Legal functions. It is well suited to candidates with strong expertise in open-source licensing, or those with a background in Software Asset Management (SAM) / IT Asset Management (ITAM) within a commercial environment.

The successful candidate will be a proactive self-starter, comfortable working independently and delivering to tight deadlines in a fast-paced environment.

Key Responsibilities

• Provide guidance to engineering teams on the implications of FOSS licensing for their applications.
• Analyse licence and copyright considerations for new open-source software requests.
• Use FOSS scanning and licensing tools to identify risks and coordinate remediation actions.
• Contribute to the continuous improvement of FOSS governance and control processes.
• Review and categorise open-source licences, including those not recognised by automation tools.
• Support training and awareness initiatives on licensing obligations.
• Guide and mentor FOSS licensing analysts within the team.
• Support the evaluation and development of licence assessment tooling.

Essential Experience

• Strong knowledge of open-source licences, obligations and risk implications.
• Experience analysing open-source components and their licensing models.
• Hands-on experience with at least one open-source scanning tool.
• Understanding of software licensing agreement terminology.
• Experience working with Legal teams to interpret licence agreements.
• Strong communication and stakeholder management skills.
• Familiarity with collaboration tools such as Confluence, JIRA and SharePoint.

Desirable

• Experience engaging with Legal and Engineering stakeholders.
• Knowledge of software development lifecycle and DevSecOps practices.
• Experience working in Agile environments.
• Exposure to tools such as Nexus IQ Server, FOSSology or similar.
• Legal or copyright training would be advantageous.

More details available on successful application.

Location: Borehamwood, WD6 1JD
Salary: £35K £45K per annum, DOE + Excellent Benefits!
Contract: Full time, Permanent
Hours: Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends.
Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service

At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business!

We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client.

Our commitment doesn t stop at our customers. We re just as focused on our team!

If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations.

We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood.

You ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality support that makes a real difference to their businesses.

You ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation.

In addition to this, as our 2nd Line IT Support Engineer you will be responsible for:

• Providing excellent 2nd line technical support to our clients
• Acting as an escalation point for the 1st line support team
• Troubleshooting issues across a wide range of systems and technologies
• Working on projects involving Microsoft 365, Azure, Intune and more
• Assisting with research and development of new services and solutions

Your Experience & Skills

We re looking for someone with at least 3 5 years of experience in an IT support or systems role and strong working knowledge of:

• Microsoft 365
• Microsoft Azure
• Microsoft Entra
• Intune
• Windows Server (2016 / 2019 / 2022)
• Active Directory
• Windows networking
• Basic routing, switching, and firewall rules
• Printer support and troubleshooting

You ll also need:

• Excellent written and verbal communication skills
• A strong customer-focused attitude
• A proactive, can-do approach to problem-solving

Why Join Chalkline

• Work with the latest Microsoft technologies
• Gain industry-recognised certifications
• Be part of a friendly, supportive team that values quality and professionalism
• Receive continuous learning and development opportunities
• Make a real impact in a growing business

Plus free parking, training programmes and much more!

If you feel you have the skills and experience to be successful in this role then click on APPLY today!

No agencies please.

Job Title: Field Data Center Engineer (Contract)
Rate: £200 per day
Location: London (multiple locations)
Contract Type: Contract

Role Overview

We are seeking an experienced Field Data Center Engineer to join our team on a contract basis. The successful candidate will provide on-site support across London data center locations, delivering either smart hands assistance or break/fix services, as well as cabling installations. This is a client-facing role that requires proven data center experience, technical expertise, and the ability to work independently across multiple sites.

Key Responsibilities

• Perform smart hands support (power cycling, visual inspections, hardware replacements, patching) or
• Carry out break/fix services for data center hardware, servers, and networking equipment.
• Install, test, and troubleshoot fiber optic cabling and copper cabling within data center environments.
• Rack, stack, and cable servers, switches, and other infrastructure equipment.
• Conduct regular site visits to perform preventative maintenance and ensure equipment integrity.
• Document all work performed, including cabling layouts, patching records, and incident reports.
• Work in coordination with remote technical teams to complete tasks and resolve issues.
• Follow health & safety standards, data center protocols, and client security procedures.

Requirements

• Previous data center experience (essential).
• Proven track record as a Data Center Engineer, Field Engineer, or similar role.
• Strong knowledge of fiber optic (single-mode and multi-mode) and copper cabling standards.
• Hands-on experience with hardware troubleshooting and component replacement.
• Ability to follow technical instructions from remote teams.
• Excellent communication skills and professional client-facing manner.
• Full UK driving licence and own vehicle (essential).
• ECS Card preferred.
• Must currently reside in the UK and have valid Right to Work (RTW).
• Willingness to travel between multiple London sites.

Contract Details

• Day Rate: £200
• Location: Multiple London data center sites
• Contract Length: 3 12 months
• Start Date: Open start date

Job Title: Ecommerce Manager
Location: Greater London
Salary: 40,000 - 48,000
Hours: Full-time, Mon-Fri (Hybrid, 3 days office, parking onsite)

About the Role:
As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally have experience within Tech FMCG or FMCG.

What’s in it for you?

• Working within forward thinking gaming company
• Supporting culture
• Development opportunities
• Brilliant break out area with gaming consoles and fully stocked bar

Ecommerce Manager Responsibilities:

• eCommerce Platform & Marketplace Management
• Digital Analytics & Performance Tracking
• Team Leadership & Training
• Technical & Systems Management
• Channel Coordination & Cross-Functional Collaboration

Ecommerce Manager will have / be:

• B2C experience within Tech FMCG
• Experience managing third party marketing
• Proactive
• Adaptable
• Experience working across Europe & US markets ideally but not mandatory

EMM Security Administrator

Contract: February - August

• Clearance: BPSS to start (SC preferred but not required if eligible)

Role Overview

We’re looking for an experienced EMM Security Administrator to support the management and security of enterprise mobile devices and platforms. You’ll play a key role in ensuring mobile environments remain secure, compliant, and well-governed, working closely with IT and security stakeholders across the organisation.

This is a contract role offering flexible, predominantly remote working, with the opportunity to contribute to a high-profile, security-focused environment.

Key Responsibilities

• Administer and support Enterprise Mobility Management (EMM) platforms and mobile device environments
• Configure, update, patch, test, back up, and restore EMM platforms and applications
• Enrol, provision, monitor, and revoke access for mobile devices and end users
• Enforce EMM security policies and ensure compliance by users and IT teams
• Monitor device activity, security logs, and data usage to identify risks or issues
• Support encryption, authentication, and secure access controls across mobile environments
• Maintain accurate documentation, procedures, and audit records
• Ensure compliance with regulatory, governance, and security standards

Must-Have Skills & Experience

• 5 years’ unbroken UK residency (mandatory)

• Eligibility for Security Clearance (SC)

• Strong experience as an EMM / MDM / Mobility Security Administrator

• Intermediate technical knowledge of:

  • EMM platforms
  • Mobile operating systems (iOS, Android, etc.)
  • Encryption, authentication, and mobile security controls
  • Network security principles

• Experience with device monitoring, data logs, governance, and compliance

• Strong organisational, documentation, and customer-facing skills

• Ability to work independently in a security-sensitive environment

Nice-to-Have

• Active Security Clearance (SC)
• Relevant certifications in information security, mobility, or cloud platforms
• Experience working in regulated or public-sector environments
• Exposure to large-scale enterprise or shared service environments

Qualifications

• Degree or associate qualification in Information Security, Computer Science, Information Systems, or a related field
• Equivalent professional experience will also be considered

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!