Support Engineer Jobs in London

At Area Camden, we pride ourselves on being a Good Ofsted regulated business . We are on the lookout for an experienced, enthusiastic, and dedicated Registered Manager to lead our 3-bed children’s home in London . If you have a passion for making a difference in the lives of young people aged 11-17 who exhibit challenging behavior, we want to hear from you!

Your Role

As a Registered Manager, you will play a crucial role in delivering high-quality care to the children and young people in our home. Your responsibilities will include:

Overseeing the delivery of all care services and strategic planning for the home.
Building on the principles and practice standards expected at Area Camden.
Leading and mentoring staff to ensure the best possible care for each young person.
Organizing work patterns and facilitating care-focused training.
Being personally available to support both staff and residents.

What We’re Looking For

The ideal candidate will possess:

NVQ Level 5 in Management and NVQ Level 3 in Caring for Children and Young People.
A minimum of 2-3 years of management experience.
Excellent written and verbal communication skills.
Strong leadership abilities.
Knowledge of the Children’s Act 1989 and Care Standards Act 2000.
Understanding of safeguarding procedures.

Working Conditions

While the home manager is employed for 40 hours per week, you will have the flexibility to arrange your own work rota, which may include evening, weekend, and night shifts. You will be responsible for ensuring an appropriate staff presence to meet the childcare needs of the children and young people in the home.

Benefits and Opportunities

28 days of annual leave, including Bank Holidays.
Access to a government workplace pension scheme after probation.
A mobile phone provided for work purposes.
Ofsted Bonuses: £3,000 for an Outstanding report, £1,500 for a Good report.
Full Occupancy Bonus of £300 per month.
A £3,000 car allowance or a company car valued at £5,400 per year.
Local parking permit.
Three months’ notice period on either side, except for disciplinary issues.

Join Us!

If you are committed, passionate, and possess the experience and qualifications we seek, we encourage you to apply! Submit your CV and a statement of interest to us.

Area Camden is an equal opportunities employer, actively encouraging applications from qualified candidates. We are dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff to share this commitment. Successful applicants will undergo an enhanced DBS check.

Trainee Engineer, Trainee Stairlift Engineer Ref PR/005240

Scarlet Selection Ltd

A genuinely exciting Trainee Engineer position has arisen for this leading supplier of stairlifts. They are looking for a Junior Engineer with an electrical bias that they can train and develop within the company. Initially you will work alongside an experienced Engineer until you are competent to service an install stairlifts independently. If this role sounds of interest, please apply ASAP. LOCATION: Candidates will live in the Surrey, Southwest London, Berkshire or Hertfordshire area and will cover the Surrey, West Sussex, South London, Hertfordshire and Buckinghamshire as a territory. SALARY: Circa £30k some weekend overtime is available (if you want it) but generally the hours are Monday to Friday 8am to 5.30pm. You will also receive a company van, 20 days annual leave and company pension. As a Trainee Engineer you will work alongside an experienced Engineer, installing, servicing, fault finding and repairing stairlifts, platform lifts, ceiling hoists and door and window automation within customers' homes, generally conducting 3 to 4 visits a day (depending on how long they take). Successful candidates will have a minimum of 1 years' experience working as Engineer, whether that satellite engineer or telecoms engineer (anything that may have an electrical or electronic bias). You will have a full driving licence, be willing travel and eager to learn. If this sounds of interest, please apply ASAP. Contact: In the first instance please send your CV to Kelly Duke ELIGIBILITY All vacancies are based in the UK. It is unlawful to employ a person who does not have permission to live and work in the UK, and we will therefore only consider applications from candidates who are eligible to work in the EU. Scarlet Selection are UK based recruitment specialists, placing experienced professionals across all industry sectors. The services Scarlet Selection provides are those of an employment agency.

WELCOME TO LINAKER

For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments.Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work.

Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients architecture and, ultimately, an extension of your business, a part of one team.

The last couple of years has seen Linaker grow exponentially and 2026 promises to be no different. As a result of recent growth and new contracts being mobilised, we are now looking for a Fire Alarm Engineer to join the team on a permanent basis.

Overview

A skilled and motivated Fire Alarm Service Engineer is required to join our growing team, supporting clients across London. The ideal candidate will have strong technical expertise in fire alarm systems, excellent problem-solving abilities, and a commitment to delivering high-quality service.

Key Responsibilities

Carry out routine servicing, maintenance, and fault-finding on fire alarm systems across a range of commercial sites.
Diagnose and repair system faults efficiently to minimise downtime for clients.
Work confidently on Kentec, C-Tec, and Advanced fire alarm panels.
Conduct inspections, testing, and maintenance of fire extinguishers in line with relevant standards.
Complete detailed service reports and ensure all documentation is accurate and compliant.
Provide technical support and advice to customers on system performance and improvements.
Ensure all work complies with current fire safety regulations and company procedures.

Essential Skills & Experience

Minimum 2 years experience as a Fire Alarm Service Engineer.
Knowledge of BS 5839 and other relevant fire safety standards.
Strong working knowledge of Kentec, C-Tec, and Advanced fire alarm panels.
Ability to diagnose and rectify faults independently.
Experience servicing and maintaining fire extinguishers.
Full UK driving licence.
Strong communication skills and a customer-focused approach.

Desirable Skills

Experience with security systems (intruder alarms, CCTV, access control), though not essential.
FIA training or equivalent industry qualifications.

Personal Attributes

Self-motivated with the ability to work independently.
Professional, reliable, and committed to high-quality workmanship.
Strong organisational skills with attention to detail.
Positive attitude and willingness to learn and develop.

THE PACKAGE

25 Days holiday plus bank holidays.
Van, Uniform and Tools provided from day 1.
Above industry standard travel to site hourly payments.
Opportunity to earn overtime.
Training contracts offered to support future development.
Employee assistant programme.
Access to BESA technical.
Full training by a supportive friendly team.
Pension scheme.
Death in Service available after qualifying period.
Annual events and competitions.

INTERESTED

Interested in joining one of the UKs fastest growing providers? Apply now.

EQUAL OPPORTUNITIES

Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Security Engineer - London Salary: £42,000 - £47,000 | Installation & Service Role Are you ready to join a leading, award-winning security solutions company renowned across London for delivering cutting-edge systems to high-profile clients? From sleek city offices to luxury residential complexes, this company combines innovation, expertise, and a passion for protecting people and property. We're looking for a hands-on Security Engineer who thrives on variety, enjoys working with the latest technology, and wants to be part of a team that sets the standard for security across the capital. You'll get to work on premium commercial and residential sites, tackle complex installations, and bring systems to life with your technical know-how. What you'll be doing: Installing, servicing, and commissioning state-of-the-art CCTV, intruder alarms, access control, and door entry systems Working on exciting high-profile projects, from sleek corporate towers to cutting-edge smart homes Fault-finding, troubleshooting, and maintaining systems at the highest standard Advising clients on security upgrades and system enhancements Keeping detailed reports, collaborating with the team, and delivering exceptional customer service What we're looking for: Experience with both IP and analogue security systems Confident in installations, servicing, and commissioning across multiple platforms Able to read technical drawings and problem-solve on-site Self-motivated, professional, and flexible with a passion for security technology Full UK driving licence Why this role is different: Competitive salary £42,000 - £472,000 DOE plus benefits Company vehicle provided for the most exciting assignments Work-life balance with structured schedules and no constant on-call Exposure to high-tech systems and the opportunity to master the latest security technology Join a company that values innovation, rewards excellence, and invests in its engineers Ideal candidates may come from backgrounds as: Security Engineer, Security Technician, Intruder Alarm Engineer, CCTV Engineer, Access Control Engineer, Service Engineer, Installation Engineer If you want a role where no two days are the same, where your skills are respected, and where you can make a tangible impact protecting London's most high-profile buildings, this is the perfect opportunity. INDAV

Residential AV Engineer (Lutron / Control 4)

Roundhouse Recruitment Limited

Audio Visual Engineer (Lutron / Control 4)

London-based

£35,000 - £45,000 + Paid Overtime + On-Call Bonus + Training + Progression

Are you an AV Engineer with experience in Lutron / Control 4 looking to join a forward-thinking company offering high-end smart home automation projects, technical training, and a clear path to Installation or Commissioning Manager?

This is your opportunity to become part of a specialist, fast-growing AV company delivering bespoke smart-home systems (including lighting control, home cinema, and whole-home automation) to prestigious residential clients across London and beyond.

The Role:

You’ll be playing a vital role in delivering and maintaining high-spec residential AV systems. You’ll handle:

Installation, commissioning, and servicing of residential smart home AV systems
Troubleshooting and diagnostics of control systems (Lutron essential, Control4/Crestron a bonus)
Client support across live projects and legacy installations
Working on a rotating job app schedule, updated every 14 days
Occasional travel for overnight stays, with full accommodation, travel, and meals covered

Essential Experience:

Hands-on AV installation experience in resedential or smart systems
Working knowledge of Lutron / Control4 / Crestron
Ability to commission or at least troubleshoot programmed systems
Full UK driving licence
Willingness to travel and stay overnight when required (including occasional trips to Europe)

Career Progression:

You’ll be joining a company that values growth and training. There’s a clear pathway to:

Senior Commissioning Engineer
Commissioning Manager
Training on different systems and platforms will be provided regularly, with manufacturer certification supported where needed.

**Keywords:** Junior AV Engineer, Audio Visual Technician, AV Installation, IT Systems, Haringey Careers, Field Engineer, AV Technology, Progressive Career, Entry-Level Engineering.

Junior AV Engineer, Lutro, Control 4

Audio Visual Support Engineer

Alecto Recruitment Ltd

Senior Support Services Engineer - Audio Visual / IT Support

London (with occasional travel)
Full-Time | Permanent
£32,000 to £37,000 per annum

Are you a technically strong AV professional looking to step up into a senior support role? Do you thrive on solving complex technical challenges, supporting high-end AV and IT systems, and mentoring others to deliver exceptional service?

Our client, an established and innovative provider of integrated audio-visual and collaboration solutions, is seeking a Senior Support Services Engineer to become a key player within their growing service and support division.

About the Role

As the Senior Support Services Engineer, you will act as the go-to technical expert for both clients and junior team members. You’ll take the lead on complex fault-finding, escalations, and preventative maintenance, while helping to build a culture of excellence in service delivery.

Your day-to-day will include:

Troubleshooting and resolving issues across AV systems, video conferencing platforms, networks, and control systems (Crestron, QSC, Yealink, Neat, Bose).
Providing first-class support both remotely and on-site, ensuring timely and effective resolution of client service tickets.
Configuring and programming systems to meet evolving client needs.
Conducting preventative maintenance and system health checks to reduce downtime and ensure optimal performance.
Acting as an escalation point and mentoring junior engineers, providing training and technical guidance.
Supporting system documentation and creating clear, professional guides and client reports.
Playing a key role in ongoing support system development, remote access tools, and continuous improvement.

What the Client is Looking For

To thrive in this role, you’ll need a blend of technical expertise, problem-solving ability, and a service-focused mindset. We’re looking for someone who is both methodical and personable, with the ability to communicate complex issues in a calm and professional manner.

Essential Experience/Skills:

Proven experience supporting and troubleshooting AV and IT systems in field and/or office-based roles.
Strong technical knowledge of video conferencing (Teams, Zoom, Webex), networking, audio systems, and control platforms (Crestron, QSC, etc.).
Comfortable responding to and managing service tickets using platforms like Freshdesk (or similar).
Experience in configuring, installing, and supporting AV solutions in client-facing environments.
A positive, proactive attitude and the ability to mentor junior colleagues effectively.

Desirable:

Industry certifications such as CTS (Certified Technology Specialist), QSC or Crestron training.
Experience working with platforms such as Yealink, Neat, DSPs, or similar AV technologies.

Why Join Our Client?

This is a fantastic opportunity to join a company that:

Values professionalism without corporate stiffness - you’ll be part of a supportive and passionate team.
Offers the chance to work on exciting projects with high-profile clients and evolving technologies.
Encourages continuous learning and career progression, with regular training and technical development opportunities.
Provides a platform to have your voice heard and make a tangible impact on support processes and client success.

INDAV

Join a market leader in high-end AV and smart home solutions and take your career to the next level. Apply now!

IT Applications Analyst

Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis.

Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!
09:30-17:30 (Monday-Friday)
Hybrid working (3 days office / 2 days remote)

You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability.

IT Applications Analyst Key Responsibilities:

Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures
Manage user access controls, including provisioning, de-provisioning, and access reviews
Monitor system health and performance; initiate health checks and proactively remediate issues
Respond to and resolve incidents and service requests in line with SLAs
Provide break/fix troubleshooting and root cause analysis across supported systems
Collaborate with infrastructure teams to support system scalability and optimization
Facilitate alignment between delivery teams and Information Security, Infrastructure
Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications

IT Applications Analyst Skills & Requirements:

3+ years’ experience in enterprise application support or IT operations within a law firm
Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools
Understanding of access management, patch management, and vulnerability remediation processes
Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management)
Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)

Community Engagement Practitioner - Barnet VCS

Community Engagement Practitioner

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Barnet Voluntary Community Sector service.

Sounds great, what will I be doing?

You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.

What do I need to bring with me?

You’ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don’t have to tick all the boxes right away; the important thing is that you’re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here’s what the team will be looking for

We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years’ experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Work Pattern: Flexi (Flexi hours Monday – Friday, Core hours 10am – 4pm, Bank holidays not inclusive in holiday allowance) Full-time, PermanentFull Time Equivalent Salary: £30,246.94

Financial Crime - Transaction Monitoring

Job Advertisement: Financial Crime - Transaction Monitoring Specialist

Join Our Client’s Team!

Are you passionate about financial crime prevention and compliance? Do you thrive in a dynamic environment where your expertise can make a real difference? Our client, a leading organization in the financial services sector, is seeking a talented Financial Crime - Transaction Monitoring Specialist to join their innovative IT FinCrime team!

Position Details:

Contract Type: Temporary
Contract Length: 6 months
Daily Rate: £675 - £775
Working Pattern: Full Time

Why This Role Matters: As a Financial Crime - Transaction Monitoring Specialist, you will play a pivotal role in transforming financial crime prevention initiatives. Your insights and skills will help safeguard our client’s operations while enhancing compliance and reducing risk.

Key Responsibilities:

Support the delivery of Financial Crime - Transaction Monitoring transformation projects.
Conduct specialized data analysis across payment, list, and client data.
Assist with technical and compliance audits, addressing remediation requests.
Document and define technical processes, including data dictionaries.
Provide 3LoD BAU support for key Transaction Monitoring applications.
Lead system upgrades, regression testing, and vendor evaluations (RFPs/PoCs).

What You’ll Bring:

Experience:

Experience in IT roles within financial services, with a bias towards Financial Crime or compliance. - Proven track record in delivering complex technical projects in regulated environments.

Technical Skills:

Expertise in FinCrime applications, particularly with Actimize SAM and Data Warehouse. - Proficiency in SQL, ETL processes, and Linux operating systems. - Familiarity with automated tools and change cycles (SDLC).

Soft Skills:

Strong communications skills to engage with stakeholders effectively. - A proactive approach to risk management and compliance. - Ability to mentor and support junior team members in a collaborative environment.

What We Offer:

A chance to work with a dedicated IT FinCrime division of experts.
Opportunities for professional growth and skill development.
A supportive and innovative work culture that values continuous improvement

Join Us! If you’re ready to make an impact and help shape the future of financial crime prevention, we want to hear from you! Apply now and become a vital part of our client’s mission to uphold the highest standards of regulatory compliance.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Housing Income Officer

Not For Profit People

We are seeking a proactive Housing Income Officer to manage resident accounts, reduce arrears and support customers to sustain their tenancies.

Position: Housing Income Officer
Salary: £34,381 London weighted or £30,386 regional
Location: London Stratford or Manchester Trafford with hybrid working
Hours: Full time, 35 hours per week
Contract: Fixed term up to 9 months
Closing Date: 11th May 2026
Interview Date: 18th May 2026
Start Date: 22nd June 2026

About the role
This is a fast paced, front line role where you will take ownership of a portfolio of resident accounts, working to reduce arrears and maximise income. You will be in regular contact with residents, negotiating repayment plans and making informed decisions to progress cases.

Key responsibilities include:

Managing a portfolio of accounts to reduce arrears and minimise bad debt
Negotiating and agreeing repayment plans in line with policies and pre court protocols
Supporting residents to maximise income through signposting to relevant services
Handling a high volume of inbound and outbound calls
Taking appropriate recovery action including issuing notices
Preparing cases for legal action and attending court where required
Working collaboratively with colleagues to deliver a consistent and effective service

About you
You will be confident working in a busy environment and able to handle sensitive conversations with professionalism and empathy.

You will have:

Experience in customer service within a fast paced and challenging setting
Strong communication, listening and negotiation skills
The ability to remain calm and resilient in difficult situations
Excellent organisational skills with the ability to prioritise workloads
Confidence in making sound decisions independently
Experience in arrears management, income collection or debt recovery is desirable
An understanding of welfare benefits and their impact on residents is desirable

About the organisation
The organisation is one of the UK s leading housing associations, providing high quality homes to over 250,000 people across London, the South East and North West. They are committed to delivering excellent services, supporting diverse communities and creating an inclusive working environment where people can thrive.

They offer a range of benefits including a competitive pension, generous annual leave, health cash plan, life assurance and employee wellbeing support. Diversity and inclusion are central to their culture and they are committed to creating a fair and accessible recruitment process for all.

Other roles you may have experience of could include: Income Officer, Rent Officer, Arrears Officer, Customer Account Officer, Housing Officer, Debt Recovery Officer, Tenancy Sustainment Officer

Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Fidessa Application Support Analyst - up to £100,000 - Hybrid

Job title: Fidessa Application Support Analyst - Equities TradingLocation: Bromley - Hybrid workingSalary: £85,000 - £100,000 + Benefits + BonusStart date: ASAPWorking hours: 40 hours per week

We are working with one of the largest global BFSI organisations, operating at scale across international markets, who are looking for an experienced Fidessa Application Support Analyst to support and enhance their front office trading platforms. In this role, the Fidessa Application Support Analyst will be working in a fast-paced front office environment, supporting equities trading systems and contributing to the stability and performance of business-critical platforms.

The Fidessa Application Support Analyst will be involved across the full trade lifecycle, working closely with traders and technology teams to resolve issues, drive improvements and support ongoing regulatory and system changes. This is an excellent opportunity to join a highly respected organisation where you will gain exposure to complex, large-scale trading environments and modern technologies.Essential skills - Fidessa Application Support Analyst:

Strong experience with Fidessa
Equities / Global Markets knowledge
Understanding of FIX Protocol
Java & Linux experience
Scripting (Python, Shell, or TCL)
Experience with SQL databases (Sybase / MS SQL)
Messaging frameworks (IBM MQ, TIBCO or similar)

Desirable skills - Fidessa Application Support Analyst:

Experience across the full trade lifecycle
Exposure to regulatory change
Agile / Jira experience
Understanding of DevOps or automation tools

If you’re an experienced Fidessa Application Support Analyst looking to join a leading global organisation and work on high-impact trading systems, please apply with your most up to date CV to be considered.

Schools IT Support Engineer

GreatFind Recruitment

Croydon | £28,000 – £32,000 DOE + Benefits | Full Time, Permanent | Site-Based

A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning.

As an Schools IT Support Engineer, you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies.

Key Responsibilities

Act as the dedicated on-site IT Support Engineer, providing day-to-day technical support
Deliver 1st/2nd line support across hardware, software and user issues
Support Windows Server (2019/2022/2025) environments
Manage Windows 11 devices and Microsoft 365 services
Maintain wired and wireless networks, firewalls and filtering systems
Support AV equipment and classroom technology
Communicate clearly with users regarding issue resolution and updates

Experience Required

Experience in an Schools IT Support Engineer or similar technical support role within Education sector
Strong knowledge of Windows 11 and Microsoft 365
Exposure to Windows Server environments (2019/2022)
Understanding of networking fundamentals (LAN/WAN, Wi-Fi, firewalls)
Experience supporting end-user devices and AV equipment
Strong communication and customer service skills
Must be commutable to Croydon on a daily basis
Enhanced DBS or willingness to obtain

If you’re an Schools IT Support Engineer looking to continue your career within education/technology, this is a fantastic opportunity to join a supportive and forward-thinking environment. Apply today for immediate consideration.

Technical Project & Support Engineer

Rise Technical Recruitment

Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Healthcare + Enhanced Pension

An excellent opportunity for a technically minded engineer with experience in cloud, IoT, or telematics to join a global market leader, offering strong career development, hands-on project exposure, and the chance to work on innovative connected solutions.

Do you have experience supporting connected or cloud-based systems? Are you looking to develop your career within a fast-growing, technology-driven environment?

Established for over 40 years, this global leader specialises in the design and manufacture of innovative systems used in a wide variety of industries. With continued international expansion, the business is investing heavily in its Connected Services offering, creating exciting opportunities for talented individuals to join the team.

In this varied role, you will support both the delivery of Connected Services projects and ongoing technical support operations. You’ll work closely with engineering, product, IT, and customer-facing teams to ensure smooth deployment and performance of connected fleet solutions. This will involve troubleshooting technical issues, supporting platform rollouts, managing systems and data, and contributing to continuous improvement initiatives. You will also gain exposure to international projects and benefit from strong training and progression opportunities.

This role would suit an engineer with experience in cloud platforms, IoT, telematics, or technical support, who is looking to grow their career within a forward-thinking and expanding organisation.

The Role:

Provide technical support for connected platforms and devices
Troubleshoot hardware, connectivity, and cloud-based issues
Assist with project delivery, rollouts, and system management
Collaborate with internal teams and support service improvements
Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Healthcare + Enhanced Pension

The Person:

Experience with cloud, IoT, or telematics systems
Strong troubleshooting skills across hardware and software
Familiar with ticketing tools and basic networking concepts
Organised, proactive, and a strong communicator
Commutable to Dartford

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Call Centre Sales Advisor

Elix Sourcing Solutions

Brentford
26,500 + Uncapped Commission (OTE 35k) + Training + Benefits

Position for a call centre agent to deal with inbound enquiries and convert them to customers.

The company are a market leader in the self storage industry who are going through an exciting period of growth.

In this role, you will manage enquiries and inbound calls providing excellent service in the process, and opportunities for uncapped commission.

Here is a great chance for dedicated training and a host of growing benefits to add to the appeal of this stand-out position.

The Role:
Call Centre Sales Advisor
Enquiries and inbound sales calls
Hours: Shifts on a rota of 8-5, 9-5:30, 9:30 - 6 or in 1 in 6 weeks you’ll do 10:30 - 7pm.
1 in 5 weekends on a rota where you’ll have 2 days off in the week

Candidate Requirements:
Telephone/call centre customer service experience OR general sales experience

Consultant: Sebastian Petitti

Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior-level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.

Call Centre, Team Leader, Supervisor, Sales, People Management, Office Management, MS Office, KPI, Sales, Commission, Telesales, Conversion Rate, Manage Team, Results, Leadership, Communication, Complaint Handling, Coaching, Developing, Motivating, Advise, Manage Expectations, Customer Service, Performance, Hanwell, Ealing, Acton, Brentford, Southall.

Service Desk Team Lead

Our client, a very successful Managed Service Provider in Central London are looking to hire a 1st Line IT Team Leader. This is an exciting opportunity to lead a dynamic team in a fast-paced help desk environment.

This is a fully office based role (5 days a week).

Key Responsibilities:

Lead and Motivate: Manage a team of 1st Line engineers to deliver exceptional service, ensuring SLA-driven resolution of client tickets.
Enhance Team Collaboration: Foster teamwork by encouraging input and proactive solutions from team members.
Oversee Daily Operations: Monitor workload distribution and ensure efficient day-to-day operations within the help desk.
Client Engagement: Liaise with clients to maintain SLA standards and assist with Service Delivery Reviews.
Team Development: Mentor and train team members, promoting their career growth within the organization.

Essential Skills and Experience:

2+ years in a similar team leadership role within an IT MSP environment.
Strong interpersonal and communication skills, with a customer-first approach.
Familiarity with Microsoft Cloud technologies (Teams and Microsoft 365) and ITSM tools like HaloPSA, ITGlue, NetworkGlue.

Fire and Security Engineer

Job Title: Fire and Security Engineer

Location: London
Salary: £42,000 - £45,000 per year
Client Type: High-end luxury properties (up to £60 million)
Specialist Areas: CCTV, Intruder Alarms, Access Control, Fire Alarms
Contract Type: Full-time

About the Role:

We are seeking a highly skilled and professional Fire and Security Engineer to join our dynamic team, working with prestigious, high-net-worth clients in London. You will be responsible for the installation, maintenance, and servicing of advanced security systems including CCTV, intruder alarms, access control, and fire alarms on multi-million-pound properties.

Key Responsibilities:

Install, maintain, and repair fire and security systems in high-end luxury residences and commercial properties.
Provide ongoing support to key accounts, ensuring excellent customer service and client satisfaction.
Work with cutting-edge technology in the areas of CCTV, intruder alarms, fire alarms, and access control.
Ensure compliance with all relevant safety standards and regulations.
Troubleshoot and resolve any issues with installed systems in a timely and efficient manner.
Liaise directly with clients to ensure all requirements are met and provide high levels of technical expertise.

Skills and Qualifications:

Proven experience working as a Fire and Security Engineer, ideally in high-end residential or luxury commercial environments.
In-depth knowledge of CCTV, intruder alarms, access control, and fire alarm systems.
Experience working on large-scale, high-value properties is highly desirable.
Excellent troubleshooting skills and the ability to work independently.
Strong customer service and communication skills.
Relevant industry qualifications (e.g., FIA, ECS, or similar) are advantageous.
Full UK driving license.

What We Offer:

Competitive salary between £42,000 - £45,000 per annum.
Opportunity to work on prestigious, high-profile properties.
A supportive and professional working environment with opportunities for career progression.
Comprehensive training and development.
Company van, phone, and other benefits.

If you’re a skilled Fire and Security Engineer looking to elevate your career working on exclusive, high-value projects, we want to hear from you. Apply today to join a leading company in the luxury sector!

Employment Specialist

Hestia Housing and Support

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employability Service in Barnet.

Sounds great, what will I be doing?

We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.

What do I need to bring with me?

Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

We are a disability confident employer

Safeguarding Statement

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

Litera Consultant

Intuition IT Solutions Ltd

Hands-on Litera Consultant responsible for implementing, configuring, supporting, and testing Litera solutions. Must have practical experience with Litera Check, Litera Transact, and Litera CAM, plus familiarity with Kira for contract review/analysis. The role focuses on product configuration, integrations with common legal platforms, L2 support, testing, documentation, and end-user enablement.

Key Responsibilities

Configure and support Litera products (Check, Transact, CAM) and related workflows.
Deliver L2 support: incident triage, troubleshooting, root-cause analysis, and timely resolution.
Implement and validate integrations between Litera and connected platforms.
Assist with UAT, prepare test cases, and validate fixes in non-prod and production.
Maintain runbooks, KB articles, release notes, and configuration documentation.
Provide end-user training, quick-reference guides, and go-live support.
Collaborate with Legal Ops, IT, and third-party vendors; escalate complex issues appropriately.

Required Experience & Qualifications

6-10 years of hands-on experience with Litera products, specifically Litera Check, Litera Transact, and Litera CAM.
Familiarity with Kira (or similar contract-analysis tools) is required.
Experience supporting legal users or working within legal operations/law firm environments
Understanding of Document Lifecycle management and experience integrating Litera Cam with document management systems like iManage, NetDocuments
Good understanding of M365 Architecture, COM add-ins, VSTO, Office JS PAI
Troubleshooting connectors and API that helps Litera talk to other software’s
Knowledge on Contract life cycle/CLM platforms and document repositories

Nice-to-Have

Experience with document automation or template management.
Basic Scripting or data transformation skills (SQL, Python, PowerShell, VBA/OfficeScript).

NOTE: Hybrid (2 or 3 days a week)

Elite Consultant

Intuition IT Solutions Ltd

Elite Consultant - London/Manchester, UK, Full Time, Hybrid

Summary

Hands-on Elite Consultant Analyst with 6-10 years of direct experience on Elite (3E/Elite Practice & Financial Management) products. Responsible for configuring, supporting, testing, and documenting Elite solutions that support time & billing, financials, and matter/client life cycle workflows. Works closely with Legal Operations, Finance, IT, and vendors to deliver stable, compliant, and well-documented solutions.

Key Responsibilities

Configure and maintain Elite modules related to time entry, billing, accounts receivable, trust accounting, client/matter setup, and financial reporting.
Provide L2, L3 support: incident triage, root-cause analysis, fixes, and production validations.
Assist with data migrations, master-data management (clients/matters), and reconciliations between Elite and ERP/Finance systems.
Troubleshooting interfaces with other legal systems like iManage, CRM and external billing and banking systems
Proficient in interpreting error mgs., system logs generated by Elite to identify errors
Build and validate billing rules, billing templates, and invoice generation processes.
Prepare and execute test plans (unit, integration, UAT); validate fixes in non-prod and production environments.
Create and maintain runbooks, SOPs, configuration documentation, and release notes.
Produce operational and financial reports; support reporting/BI requirements.
Coordinate with vendors and internal stakeholders for upgrades, patches, and integrations.
Go-live support for releases and billing cycles.

Required Experience & Qualifications

6-10 years hands-on experience with Elite products (Elite 3E or equivalent practice & financial management solutions).
Practical exposure to time & billing, billing engine configuration, invoice life cycle, and financial reconciliation processes.
Experience supporting law-firm or corporate legal finance users (Legal Ops/Finance).
Strong communication skills, working with Sr. lawyers and legal assistants,

Nice-to-Have

Prior experience with revenue recognition, trust accounting rules, or regulatory/compliance requirements for legal finance.
Scripting or data-transformation skills (SQL, Python, ETL tools).

Digital Forensic Investigator

Company description

Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world’s biggest organizations, across sports, media, and broadcasting.

Through the latest AI technologies and machine learning, we combine decades’ worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favorite sports teams and competitions.

How do we add value?

Media outlets add a little magic to their coverage with our stats and graphics packages.
Sportsbooks can offer better predictions and more accurate odds.
The world’s top coaches are known to use our data to make critical team decisions.
Sports commentators can engage with fans on a deeper level, using our stories and insights.

Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine.

We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of ‘behind the scenes’ support staff, you’ve got all the ingredients to make it a magical experience!

Job description

Lead and conduct complex, intelligence-led investigations into data theft and streaming piracy using an all-source approach.
Collect, preserve, and document digital evidence from various sources, including online networks, dark web marketplaces, and compromised systems, in compliance with legal standards.
Utilise OSINT, HUMINT and CYBINY/DNINT and other cyber threat intelligence to uncover patterns, identify infringers, and develop attribution information.
Identify and implement new anti-piracy technologies.
Collaborate with internal IT, Products, and Sales teams, as well as external partners, industry peers, legal counsel, and law enforcement agencies to share threat intelligence and coordinate enforcement actions.
Prepare comprehensive investigative reports and other documentation as needed to support enforcement efforts

Required profile

Experience: A minimum of 3+ years of experience in IT investigations, digital forensics, cyber security, internet investigations, content protection and illegal stream prevention, law-enforcement or a related operational field. The right candidate will have experience with a combination of the following industry-standard tools and methodologies:
- OSINT, HUMINT and CYBINY/DNINT
- Maltego for graphical link analysis and SpiderFoot for automated data gathering.
- DomainTools and WhoisXML API to analyze domain infrastructures and track ownership history.
- Shodan and Censys to identify unauthorized data-scraping.
- Magnet AXIOM Cyber, OpenText Encase, or Exterro FTK for data collection and deep artifact analysis.
- Wireshark for packet-level network traffic analysis and Volatility for memory forensics.
- Flashpoint, Recorded Future, or Flare to monitor illicit marketplaces and encrypted chat channels (e.g., Telegram).
- Ahmia or TorBot for proprietary asset searches.
- Chainalysis, TRM Labs, or 1 Trace to for blockchain tracking.
- CSI Linux for forensic investigative tasks.
- PYTHON, JAVA SCRIPT, HTML or SQL for repetitive search tasks and data processing.
Strong analytical skills, critical thinking, curiosity, and persistence to pursue complex leads.
Excellent written and verbal communication skills.
Familiarity with cybercrime laws and evidence handling procedures.
A high degree of professionalism, discretion, and good judgment.
Flexible ability to supervise colleagues and matters across varied time zones and work cross-functionally with others in a global setting.

This role offers a unique opportunity to combine investigative skills with a passion for sports and technology, directly contributing to the protection of a valuable and unique data and AV ecosystem.

What we offer

We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you’ll feel valued and respected for your contribution.

On top for a competitive salary, we offer a variety of benefits to our employees:

Our employees in the UK benefit from everything ranging from a pension plan to private medical insurance to group life insurance.
Our flexible benefits programme allows you to tailor certain benefits to suit your needs. Options may include a health cash plan, dental insurance, health assessments, critical illness cover, cycle to work, holiday trading, retail discounts and mortgage advice.
We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, No Meeting Fridays, and flexible working schedules.

We take care of our colleagues

We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, No Meeting Fridays, and flexible working schedules.

We pull together to build a better workplace and world for all.

We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.

Customer Success Engineer

McGregor Boyall Associates Limited

Location: London (hybrid)

Duration: 12 months

Day rate: £270 inside ir35

We are looking for a highly technical Customer Success Engineer to join our SASE team, helping customers secure and optimize their cloud environments.

Key Responsibilities:

Act as the primary technical contact, building strong customer relationships
Drive adoption and integration of SASE and cloud security solutions
Provide real-time technical support and strategic guidance
Partner with CISOs, Security Architects, and DevOps teams on implementations
Ensure customers achieve maximum ROI from security investments
Proactively identify risks and develop mitigation plans
Advocate for customer needs and influence product improvements
Coach customers on cloud security governance and best practices
Manage escalations and coordinate with engineering for timely resolution

Required Skills & Experience:

Experience in technical support, consulting, pre/post-sales, or similar roles
Strong understanding of networking and security concepts
Experience with routing protocols (BGP, OSPF), VPNs, IPSEC, TCP/IP
Knowledge of authentication protocols (SAML, SSO, LDAP, RADIUS)
Familiarity with SASE architecture and cloud security (CASB, DLP)
Experience with multi-vendor network environments
Proficiency in Linux, with Python or Bash scripting skills
Strong communication skills across technical and non-technical audiences
Proven ability to manage customer expectations and escalations
Ability to multitask in a fast-paced environment

Education:

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

If this seems like a good fit for you, please apply or email your CV to

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

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Frequently asked questions

London offers a diverse range of Support Engineer roles, including IT support, technical support, application support, and infrastructure support positions across various industries such as finance, technology, and healthcare.

Most Support Engineer roles require a background in IT or computer science, relevant certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or Cisco CCNA, and experience with troubleshooting hardware and software issues.

To boost your chances, tailor your CV to highlight relevant technical skills, gain certifications, build experience through internships or entry-level roles, and improve soft skills such as communication and problem-solving.

Salaries for Support Engineers in London can vary widely depending on experience and company size but generally range from £30,000 to £50,000 per year, with senior roles offering higher compensation.

Yes, many companies in London now offer remote or flexible working arrangements for Support Engineer positions to accommodate different working styles and improve work-life balance.