Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. From brilliant creatives to technology trailblazers, we offer career-defining opportunities, thoughtfully curated benefits, and the tools to help you explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive.

Your New Role

We’re thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). As a key member of our team, you will take on frontline Duty Technician responsibilities, ensuring that our visitors enjoy a seamless and magical experience.

This is a twelve-month fixed-term contract position.

Your Role Accountabilities

• Setup, operate, and maintain industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.
• Deliver technical and exhibition-related maintenance within agreed schedules and standards.
• Assist with live events as needed, showcasing your technical expertise.
• Ensure safety for both the public and staff at all times.
• Monitor and protect assets and equipment to maintain quality and reliability.
• Comply with health and safety regulations and internal working practices.
• Maintain communication across departments, including Visitor Experience and Studio Facilities.
• Collaborate as part of a technical project team for themed feature development and maintenance projects.
• Contribute to the day-to-day running of WBSTL, covering weekends, evenings, and school holidays on a shift pattern.

Qualifications & Experiences

• Proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual systems and troubleshooting.
• Basic carpentry and maintenance skills with a good understanding of workshop environments.
• Experience in customer-facing environments with significant public interaction.
• Proven IT skills with a solid knowledge of Microsoft Office.
• Basic knowledge of IT switch networks and IP-based control systems.

Working Pattern

This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule.

How We Get Things Done

At WBD, our guiding principles are the core values that shape our work culture. We encourage you to explore these values and how they manifest in our daily operations. We look forward to discussing them with you during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives, backgrounds, and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments during the application process, we encourage you to explore our accessibility resources for guidance.