Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are

At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated!

Our Team

As WBD continues to expand globally, our Technology & Operations team is at the forefront, building media technology and IT systems that set world-class standards. We implement and maintain the critical business systems that deliver WBD’s products, ensuring our growing services reach more audiences across various platforms.

Your New Role

As an Operations Engineer, you will play a vital role in monitoring and supporting WBD’s Global television distribution infrastructure, particularly for our Live Events output. Reporting to the Senior Director of Distribution Engineering, you’ll be part of a dynamic Tier 1 operations support team. Your versatile skill set will be essential as you navigate challenging situations with calmness and expertise.

Your Role Accountabilities

• Monitor all of WB Discovery’s channels.
• Manage transmission systems during normal and emergency conditions to keep services on air.
• Respond to affiliate inquiries and maintain ongoing communication with customers.
• Act as a liaison between support teams and customers, collaborating across all leadership levels.
• Initiate critical outage situations and manage incident and planned work tickets.
• Liaise with third-party providers during fault investigations.
• Provide input and reports on transmission system reliability.
• Check the health of Distribution equipment regularly.
• Identify and address potential risks in our distribution infrastructure.
• Assist in training and developing Distribution Staff Members.
• Create and update documentation and procedures.
• Implement changes to distribution infrastructure as needed.
• Establish new monitoring and metrics needs.

Qualifications & Experience

• Experience in a broadcast, media, or telecommunications environment.
• In-depth knowledge of television distribution systems, platforms, and standards.
• Working knowledge of digital baseband signals, SDI, HD-SDI, and ASI.
• Familiarity with TCP/IP Network concepts, including multicast traffic.
• Experience with SMPTE 2110 and Television Distribution Systems.
• Ability to operate test and analysis equipment.
• Expertise in troubleshooting signal quality issues and systems integration.
• Knowledge of MPEG-2/4 encoding technology and TVRO receive systems.
• Strong computer literacy and excellent communication skills.
• Willingness to work overnight, weekends, holidays, and rotating shifts.
• Ability to communicate technical matters to diverse audiences.
• Proficient in researching, troubleshooting, and resolving issues independently.
• Capability to handle customer interactions with professionalism.

Working Conditions

This role is advertised as Onsite , meaning all working hours will be conducted at the workplace. WBD reserves the right to adjust this working agreement as necessary for business needs.

How We Get Things Done

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of any protected category. If you require adjustments during the application process, we are here to support you.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. Your New Role… Ever wondered what it’s like to work behind the scenes of blockbuster productions? As a Rigging Yard Operative, you’ll be part of the action, supporting the Rigging Department in one of the most iconic studios in the world. This is a rare opportunity to gain specialist training and practical knowledge in the heart of the film industry, where creativity meets craftsmanship and every day brings something new. Your Role Accountabilities… Prepare scaffolding/rigging equipment for delivery to Productions Counting and logging returns Maintaining the rigging yard to organised standards Completing return and delivery notes Obtaining signatures for deliveries and returns as required Help maintain departmental records of rigging equipment Establishing and maintaining good working relationships with the clientele Driving where required (if an appropriate license is held) Consistently looking to improve processes within all operations departments and across the company as a whole Qualifications & Experiences… Experience with manual handling of scaffold equipment is desirable Previous experience within a scaffold environment is desirable Previous experience of working in a yard is desirable Full clean driving license is desirable Business Overview Warner Bros. Studios Leavesden (WBSL) is a world-class film and TV studio offering one of the largest facilities in the UK. The purpose-built studio site is home to 20 sound stages, production offices, workshops, an indoor water tank, and an extensive, clear-horizon backlot. WBSL includes the on-site production rentals business, Warner Bros. Set Lighting & Rigging, which provides the industry with state-of-the-art lighting equipment, scaffolding, and production supplies for stage and location shoots worldwide. In addition, Warner Bros. De Lane Lea, based in London, provides picture and sound post-production services for film and TV, and has a dedicated Dailies department on the lot at WBSL. Warner Bros. Leavesden Park, adjacent to the Studio, offers modern and flexible office space for productions and is home to The WonderWorks, a bespoke childcare facility available to those working on site. With a range of services including an on-site gym, café, and wellbeing room, WBSL provides the perfect home for productions and has become the studio of choice for many filmmakers worldwide. #SO Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at

along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our

for instructions to submit your request.

A fantastic opportunity has arisen to join a growing, forward-thinking coffee technology business as a Coffee Field Service Engineer , supporting premium clients across West London and the surrounding counties; this field-based role is perfect for someone who loves great coffee as much as they enjoy solving technical challenges, offering up to £42k, Monday-Friday schedule without a weekend rota, 26 days annual leave plus bank holidays, a Tesla company vehicle, Door to Door pay, and the chance to work with innovative, design-led coffee systems; you’ll be responsible for repairs, installations, maintenance, customer training, documentation, and delivering exceptional service while representing a modern, dynamic business that prides itself on quality, innovation, and a supportive team culture.

Key responsibilities of Coffee Field Service Engineer

• Diagnose and repair a range of premium coffee systems, delivering expert fault-finding, maintenance, and on-site repairs to minimise downtime and keep customers delighted.
• Carry out precise installations and thorough site surveys, ensuring every setup is completed to the highest standard.
• Manage filter changes efficiently, keeping machines performing at their best and preventing avoidable issues.
• Quality Assurance: Ensure all work meets equipment specifications and supports consistent coffee quality - aiming for first-time fixes wherever possible.
• Customer Communication: Keep customers informed throughout the service process and collaborate closely with your line manager for daily updates.

Requirements of a Coffee Field Service Engineer

• A minimum of two years’ hands-on experience working with bean-to-cup coffee machines, including installation, servicing, and maintenance.
• A solid electrical and mechanical skill set, with the ability to diagnose and resolve technical issues confidently.
• A full UK driving licence, essential for this field-based role.

Package for Coffee field Service Engineer

• Basic salary between £37,000 - £42,000 depending on experience.
• Monday to Friday schedule with no Weekend Rota
• Door to Door pay
• Company vehicle - Tesla with ability for personal use.
• 26 days annual leave + bank holidays, your birthday off, optional volunteering day,
• company bonus scheme,
• Pension contributions,
• Ongoing training and development to grow your technical expertise

This is your chance to work with premium clients, cutting-edge technology, and a supportive team that values your expertise and invests in your development. Apply today and become a key part of a company that’s shaping the future of coffee engineering across West London and beyond.

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are

At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated!

Our Team

As WBD continues to expand globally, our Technology & Operations team is at the forefront, building media technology and IT systems that set world-class standards. We implement and maintain the critical business systems that deliver WBD’s products, ensuring our growing pay-TV, digital terrestrial, free-to-air, and online services reach audiences everywhere.

Your New Role…

In this dynamic position, you’ll focus on networking, international satellite & fibre methodology, and compression & distribution technologies. Reporting to the Senior Director of Distribution Engineering, you’ll play a vital role in monitoring and supporting WBD’s Global television distribution infrastructure, especially during our Live Events. As part of our Tier 1 operations support team, you’ll need a versatile skill set and the ability to stay calm under pressure.

Your Role Accountabilities

• Monitor all of WB Discovery’s channels.
• Manage transmission systems during normal and emergency conditions to keep services on air.
• Respond to affiliate inquiries and maintain ongoing communication with customers.
• Act as a liaison between support teams and customers, collaborating across all leadership levels.
• Initiate critical outage situations and manage incident and planned work tickets.
• Liaise with third-party fibre, uplink, and playout providers during fault investigations.
• Provide input and written reports on transmission system reliability.
• Check the health of Distribution equipment routinely.
• Identify and address potential risks in our distribution infrastructure.
• Assist in training and developing Distribution Staff Members.
• Create and update documentation and procedures.
• Implement changes to distribution infrastructure as needed.
• Establish new monitoring and metrics needs.

Qualifications & Experience

• Experience in a broadcast, media, or telecommunications environment.
• In-depth knowledge of television distribution systems, platforms, and standards.
• Working knowledge of digital baseband signals, SDI, HD-SDI, and ASI.
• Familiarity with TCP/IP Network concepts, including multicast traffic.
• Experience with SMPTE 2110 and Television Distribution Systems.
• Ability to operate test and analysis equipment like video waveform monitors and transport stream analyzers.
• Expertise in troubleshooting signal quality issues and systems integration.
• Knowledge of MPEG-2/4 encoding technology and TVRO receive systems.
• Strong computer literacy and excellent communication skills.
• Willingness to work overnight, weekends, holidays, and rotating shifts.
• Ability to communicate technical matters to both technical and non-technical audiences.
• Must be able to independently research, troubleshoot, and resolve issues.
• Capability to provide Total Call Ownership, including handling customer concerns.

Working Conditions

This role is advertised as Onsite , meaning all working hours will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary for business needs.

How We Get Things Done

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, considering qualified candidates based on merit, regardless of background. If you require adjustments during the application process, we are here to support you.

Reporting to the Quality Systems Manager, the QA Officer will be responsible for Ensuring the Quality Management System is Robust, Compliant, and Aligned with Regulatory Requirements
The QA Officer will Support Quality Oversight, Across Manufacturing, Documentation, Supplier Management, Risk Assessment, and Regulatory Submissions to Maintain the Highest Standards of Product Quality and Regulatory Compliance
ROLE
Duties Broadly Include * Quality Management System * Documentation and Controlled Documents * Regulatory and Compliance * Quality Operations * Supplier and Vendor Quality * KPIs and Reporting
REQUIRED
Qualifications and Experience Requirements Include * Bachelor’s Degree in Pharmaceutical Sciences, Chemistry, Life Sciences, Quality Management, or Closely Related Field * Strong Knowledge of cGMP, GDP, ISO Standards, and MHRA/FDA Regulatory Requirements * Experience in a Pharmaceutical, Medical Device, or Regulated GMP Environment * Hands-On Experience with QMS Operations eg Change Control, Deviations, CAPA’s, Document Management * Experience Preparing for Internal/External Regulatory Audits. * Experience with Batch Documentation, (BPR/Bar Review) and Manufacturing Quality Oversight * Experience with ERP Systems eg Sage * Excellent Attention to Detail and Accuracy * Strong Organisational and Time Management Capabilities * Strong Written and Effective Communication Skills * Ability to Work Cross Functionally with Multiple Departments * Analytical Approach with Strong Problem Solving Skills * Ability to Manage Multiple Tasks and Work to Strict Deadlines

TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

We’re looking for a Senior Product Analyst to join our agile Workday Security team and play a key role in designing secure, scalable, and audit-ready solutions across our global Workday platform.

This senior role offers the opportunity to work hands-on with Workday security configuration, lead cross-functional discovery sessions, and mentor junior analysts-while acting as a trusted SME guiding strategic security and product decisions.

You’ll drive feature refinement, solution design, and end-to-end testing with autonomy, ensuring our security model aligns with enterprise standards, audit requirements, and regulatory needs. If you’re passionate about Workday Security and want to influence meaningful change in a collaborative, fast-paced environment, this is the role for you.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Enjoy Associate discounts at our stores, available to you and eligible family members
• Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources.
• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

What You’ll Do:

Core Responsibilities

• Serve as a senior resource for Workday Security Administration, supporting day-to-day operations and leading strategic initiatives in a large enterprise environment.
• Collaborate with the security team, other product teams, and business partners to gather requirements, configure security settings, and support testing and audit activities.
• Partner with the team during backlog refinement for security features (estimation, acceptance criteria, testing strategy) and drive discovery to define security impacts, dependencies, and cross-functional needs.
• Analyze complex business processes and translate them into secure, compliant, and scalable Workday solutions that follow least-privilege principles.
• Coordinate functional and non-functional testing (e.g., regression, negative testing, SoD validation) to ensure solutions meet policy, audit, and risk standards.
• Partner with audit, risk, and compliance teams on access reviews, controls testing, remediation, and release readiness; maintain high-quality security documentation.
• Mentor junior analysts and champion standards for configuration, documentation, and knowledge sharing.
• Provide operational support for incident resolution and access request processes, including ServiceNow ticket handling.

Technical Expertise

Workday Security Configuration

• Hands-on configuration of Domain Security Policies and Business Process Security Policies.
• Configure and manage Workday Security Groups, including:
  • Role-Based Security Groups (RBAC)
  • User-Based Security Groups
  • Aggregation Security Groups
  • Segment-Based Security Groups
  • Document Segment-Based Security Groups
  • Integration System Security Groups (ISSGs)
  • Integration System Users (ISUs)
• Lead role creation and assignment, ensuring appropriate access across modules and safeguarding sensitive data.
• Support integration security for EIBs/APIs, manage ISU/ISSG lifecycles, and oversee credential/token rotation practices.

Device & Access Management

• Configure and manage authentication policies, including Multifactor Authentication (MFA), SAML/SSO integrations, and Proxy Access policies.
• Support and troubleshoot Workday Mobile access and device-related issues.

Preferred Experience

• Workday implementation or rollout experience, especially in global or multi-country environments.

• Familiarity with GDPR, Works Council requirements, and other regional compliance standards.

• Functional knowledge of Workday HCM modules (Core HCM, Recruiting, Talent & Performance, Compensation, Absence, Benefits, Payroll).

• Knowledge of HR operations, compliance requirements, and HR data standards.

• Understanding of audit reporting, compliance support, and security best practices.

• • Workday Core HCM certification.

About You:

• Bachelor’s Degree or equivalent IT Delivery skillset/training/experience.
• Very strong experience supporting a large, global Workday environment with deep expertise in Workday Security.
• Proficient in security architecture and configuration (domains, BPs, roles, security groups, and report/data access), with proven experience troubleshooting access-related issues.
• Demonstrated experience running access reviews, supporting audits, and partnering with risk/compliance on controls.
• Comfortable building test strategies, executing validation, and documenting results for audit readiness.
• Excellent problem-solving skills with the ability to think strategically and work independently.
• Strong listening, documentation, and communication skills (written and verbal), with the ability to engage both technical and business stakeholders.

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:
73 Clarendon Road

Location:
EUR Home Office Watford GB

Security Officer - London - W1S 1JD - England, W1S

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security Officer Pay Rate: £14.85 per hour Shift Pattern: Monday – Friday 09:00 – 21:00 Location: London W1S 1JD Role Requirements: SIA License

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Have an ability to deliver succinct and clear verbal and written reports where necessary.
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Experience within a Cooperate Security (min 1year)
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information centre to staff and visitors.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Work on own initiative
• Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.

Security Officer - EC2V 7JX - England, EC2V 7JX

We are seeking experienced and adaptable Security Officer for a prominent commercial building in St Pauls. This is an excellent opportunity for a candidate with strong communication skills and interested in high end commercial security. Within this role you will carry out ID checks, respond to emergencies and provide information to all staff and visitors.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation.

Role : Security Officer
Pay Rate: £14.80 per hour
Shift Pattern: N ights and Weekends Location : London, EC2V   Nearest tube: St Pauls

Role Requirements:   Door Supervisor SIA licence
 
Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main Duties:

• Act as a point of contact and information centre to staff and visitors
• Always conduct yourself in a professional manner
• Ensure all instructions, both written and verbal are adhered to
• Guard access points, permitting or refusing entry, restraining trespassers
• Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
• Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
• Complete daily reports, including relevant information, observations, surveillance footage, and signatures
• Excellent communication skills to all levels – verbally, written, phone and by security radios
• Effective operation of all pass systems relevant to an assignment
• Lawful searches of vehicles and persons in accordance with instructions issued.
• Practical working knowledge of all current and applicable firefighting equipment.
• Sound working knowledge of health and safety instructions pertaining to assigned duties.
• The ability to operate basic switchboard equipment effectively

Must Haves:

• Valid SIA licence
• Excellent customer service and communication skills
• High level of self-presentation
• IT literate- Ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• A positive attitude to dealing with people and taking on challenges

Security Supervisor - City of London - EC3V 0BT - England, EC3V

Do you have previous Security Supervisor experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

We are seeking an experienced and adaptable days only Security Supervisor to safeguard a prominent facility in London. The successful applicant will have a background in Security Supervision, supervising a large corporate building situated in City of London

Position:   Security Supervisor

Pay rate:  £14.55 - 15.55 per hour

Shift Pattern: Monday to Friday - 0700 to 1900hrs = 60 hours per week

Location: London EC3V, 0BT

Role Requirements: SIA License

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard  membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main duties:

• • Supervise daily security team operations, ensuring efficient task completion
  • Report any issues to the manager
  • Ensure night and weekend security team are aware of any events taking place
  • To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
  • To provide a point of contact and information centre to staff and visitors.
  • Respond to emergencies
  • Deal with conflict in an appropriate manner if required
  • Write up incidents to the standard expected by Management
  • Carry out ID checks
  • Be vigilant to the Health and Safety risks
  • Excellent communication skills to all levels – verbally, written, phone and by security radio’s
  • Can work effectively as part of a team or can work on own initiative
  • A positive attitude to dealing with people and taking on challenges

Must Have:

• • Valid SIA licence and CCTV License
  • Proven work experience as a Security Supervisor - min 1 year
  • Robust leadership and supervision skills, adept at inspiring and efficiently managing teams.
  • Excellent customer service and communication skills
  • Proficient in Excel and Outlook
  • Maintain a high standard of personal presentation
  • Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
  • Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions.
  • IT literate- Ability to operate detecting systems and emergency equipment

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
 
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

London 4 - Duty Security Manager - England, EC2R

Are you an experienced Security professional with strong leadership skills and outstanding communication abilities? Do you excel at building strong client relationships, managing teams, and staying composed under pressure?

…Apply now!

We are seeking an experienced and adaptable Duty Security Manager to manage a prominent facility in London, EC2R

In this role, you will hold a vital position in enforcing security and guaranteeing the well-being and protection of our clients’ staff, tenants and guests, excellent communication skills and a passion for delivering exceptional customer service are all key for this position. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.

If this sounds like you, and you’re ready to take the next step in your career, then apply now.

Position:   Duty Security Manager

Pay rate:   £18.86 per hour

Closest Tube Station : Bank

Shift Pattern:   Monday - Friday (5 days per week/ no weekends or evenings), Hours per week 50.

Location: London, EC2R

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard  membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main Duties:

• Engaging amicably with tenants and visitors, facilitating seamless liaisons, and addressing their needs adeptly
• Ensuring unwavering property protection through meticulous surveillance and reporting
• Management all security staff on-site and carry out all related administrative tasks associated with this including appraisal/ personal review, coaching, performance management, recruitment, training, and development
• Complete ownership for the site assignment instructions and standard operating procedures.
• Ensure the site is staffed at all times, by an organized, consistent, and effective rota, adhering to working time regulations to cover both planned and unplanned absences, rostering and record keeping including the continuation of all access control card operations when Security administration is absent.
• Work closely with the Client and Security team to drive the business
• Skillful management of CCTV Systems
• Supervising Security Operations
• Undertaking front-of-house duties to foster a hospitable and secure environment.
• Acting as a robust security deterrent, primed to manage any emergencies adeptly
• Swift identification and resolution of issues in congruence with their high-standard operating procedures
• Diligent maintenance and filing of pertinent documentation.
• Crafting comprehensive reports that encapsulate daily security activities with accuracy and foresight.

Must have experience and skills:

• Valid Frontline SIA License
• Valid CCTV License
• Minimum 5 years of Corporate managerial security experience
• Must have experience in training and running a team.
• Must have experience running a site.
• A profound comprehension of premium customer service standards within a five-star setting.
• Outstanding communication skills fostering seamless interactions.
• Expansive knowledge of best-practice security standards and protocols
• An unwavering commitment to maintaining ethical practices and integrity.
• IT literate to an advanced level with the ability to work competently in multiple system applications

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
 
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Security Officer - EC2V - England, EC2V 5DD

We are seeking experienced and adaptable Security Officer for a prominent commercial building in Moorgate. This is an excellent opportunity for a candidate with strong communication skills and interested in high end commercial security. Within this role you will carry out ID checks, respond to emergencies and provide information to all staff and visitors.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation.

Role : Security Officer
Pay Rate:  £15.00 per hour
Shift Pattern: N ights weekdays & weekends  Location : London, EC2V   Nearest tube:  Moorgate

Role Requirements:   Door Supervisor SIA licence
 
Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main Duties:

• Act as a point of contact and information centre to staff and visitors
• Always conduct yourself in a professional manner
• Ensure all instructions, both written and verbal are adhered to
• Guard access points, permitting or refusing entry, restraining trespassers
• Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
• Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
• Complete daily reports, including relevant information, observations, surveillance footage, and signatures
• Excellent communication skills to all levels – verbally, written, phone and by security radios
• Effective operation of all pass systems relevant to an assignment
• Lawful searches of vehicles and persons in accordance with instructions issued.
• Practical working knowledge of all current and applicable firefighting equipment.
• Sound working knowledge of health and safety instructions pertaining to assigned duties.
• The ability to operate basic switchboard equipment effectively

Must Haves:

• Valid SIA licence
• Excellent customer service and communication skills
• High level of self-presentation
• IT literate- Ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• A positive attitude to dealing with people and taking on challenges

Location: London
Rate: 527.14 per day (umbrella)
Duration: 6 months (likely extension)

We are recruiting for an NDT Technical Engineer to support a specialist Vehicles Engineering Testing team within a transport organisation.

Key Responsibilities

• Carry out NDT inspections on rolling stock assets
• Interpret codes, standards, and procedures into practical instructions
• Evaluate inspection results in line with relevant standards
• Support engineering teams with technical reporting and insight

Essential Requirements

• PCN Level 2 certification in:
  • Magnetic Particle Inspection (MPI)
  • Dye Penetrant Inspection (DPI)
• Experience performing NDT to recognised standards and procedures
• Ability to interpret and evaluate results against codes/specifications
• Knowledge of British/international standards
• Rail or rolling stock experience

Desirable

• PCN Level 2 in Ultrasonic Axle Testing (UAT), Eddy Current, or Ultrasonic Testing (UT)

We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed.
For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to .

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited (“ARM”). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Role: Technical Operations Manager
Type: Permanent
Salary: £75,000-£85,000
Location: Hyrbid, remote with occassional travel to London (flexible)

I’m working with an innovative health technology business on a really exciting opportunity for a Technical Operations Manager to lead their support and deployment function across a suite of advanced imaging and diagnostic solutions.

This role would suit someone with a strong background in technical support, solutions engineering or technical operations leadership, ideally within healthtech, medical imaging or another regulated environment. You’d be responsible for leading a team of engineers, overseeing deployments and upgrades, managing complex technical escalations, and helping to shape the overall support function as the business continues to grow.

It’s a broad role that combines leadership, operational oversight and hands-on technical input. They’re looking for someone who can mentor and develop a team, drive process improvements, stay calm under pressure, and still get involved in more complex issues when needed.

Key experience they’re looking for includes:

• Previous experience leading technical support or solutions engineering teams
• Strong knowledge of networking, hardware, software support and troubleshooting
• Experience with DICOM and HL7 essential
• PACS or medical imaging environments
• Good knowledge of Microsoft SQL Server, Windows Server and Azure
• Experience using Zendesk or similar ticketing / support platforms
• Ability to manage high-level escalations and maintain strong client relationships
• Comfortable working in a fast-paced, high-pressure environment
• UK-based with right to work in the UK

It’s a great opportunity to join a business working at the cutting edge of healthcare technology. You’ll have the chance to lead an important function, work closely with technical and product teams, and make a real impact on service delivery, process improvement and team development.

Applications Operations Analyst - LondonPermanent Hybrid Working Competitive Salary

An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment.

Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience.

Key Responsibilities:

• Perform system maintenance, patching, and upgrades in line with change management procedures
• Monitor application health and performance, proactively resolving issues
• Manage user access controls and support security audits
• Respond to incidents and service requests within SLA targets
• Support application deployments, integrations, and configuration changes
• Maintain documentation, runbooks, and support knowledge base articles
• Identify opportunities for automation and process optimisation
• Track and report on KPIs, system uptime, and user engagement metrics
• Collaborate with cross-functional teams to support scalability and performance tuning

Ideal Candidate Profile:

• 3+ years of experience in enterprise application support or IT operations
• Strong troubleshooting and analytical skills
• Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools
• Understanding of access management, patching, and vulnerability remediation
• Exposure to ITIL practices and professional services environments
• Experience with documentation tools and scripting (e.g., PowerShell, Python)
• Relevant certifications (e.g., ITIL Foundation) preferred

It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems.

To express interest or learn more, please get in touch directly.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.

Ryder Reid Legal is a recruitment specialist. For over thirty years we’ve been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

K-People Europe is a recruitment consultancy specialized in Korean speaking jobs with a dedicated Korean recruitment consultant working in London since 2007. Our client, an industry leading global company, is looking for a Korean speaking Office & HR Assistant. Purpose of the Role This role is designed to provide administrative and operational support to ensure the smooth and efficient functioning of our office facilities, while also assisting with day-to-day HR-related administrative tasks. This role is ideal for someone with strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment. The position offers an excellent opportunity to gain hands-on experience across both office administration and HR functions Key Responsibilities (1) Office / Facility Support • Provide general administrative support to ensure efficient office operations • Manage office supplies and liaise with external vendors and service providers • Assist with facility-related issues and liaise with building management as required • Help maintain a safe, clean, and organized office environment (2) HR Administrative Support • Support onboarding and offboarding processes, including preparation of documentation and materials • Track attendance, leave records, and other HR data as directed • Assist with internal communication, employee engagement activities, and event logistics • Provide general administrative support to the HR team Requirements (1) Fluent in both Korean & English (2) Previous experience in administrative, facility, or HR support roles is preferred (3) Strong organizational and multitasking abilities (4) High level of discretion when dealing with confidential and sensitive information (5) Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) (6) Ability to work independently and manage multiple priorities simultaneously (7) Strong interpersonal skills and a collaborative attitude Conditions (1) Job type: Part-time & Contract (2) Job location: New Malden (1min from New Malden railway station) (3) Working hours: minimum 20 hours per week (working schedule to be discussed) (4) Hourly rate: £13.7 Before you apply (1) The right candidate must be fluent in both Korean & English (2) The right candidate must be eligible to work full-time in UK immediately without any visa restriction. If you're on any visa permitting full-time work in UK, please indicate your visa status in your CV and when it expires. (3) Please send your CV in MS Word format (4) ONLY right candidates will be contacted, and if your application is successful, we'll contact you within 5 working days.

Stand at our kiosk in Westfield Stratford City and help people complete a quick, voluntary verification with World - the digital identity network. £14.80-£16.59/hour base, plus a weekly performance bonus that scales with your number. No experience needed. UK right to work. Who we are Syncera UK is an Operator Partner inside the World network - the network that lets real, unique humans prove they're real online. Our role is on-the-ground: we run the kiosks. People who come up to us leave with a unique digital identity (a World ID) and access to the rewards programme World gives verified humans. We started in Portugal, then Brasil. First UK kiosk opens 8 May 2026 at Westfield Stratford City. We're early - and you'll feel it. What the job actually is You'll be on your feet, at the kiosk, for your shift: - Approach people. A friendly opener. A 30-second explanation of what World is. - Walk them through verification. Two minutes, well-rehearsed. - Log every onboarding. You know your number by the end of the shift. - In quiet windows, prospect. Pull people in. - Hand off cleanly at end of shift. What it isn't - Not sales. People come up, get verified for free, and leave with access to a network. That's the transaction. - Not crypto. World is a digital identity protocol - not a coin and not an investment. We don't sell crypto, don't promote investment, don't collect money. Syncera UK never collects personal data - that all sits with World's own systems. - Not pushy promo. No leafleting, no chasing, no misleading language. Friendly, direct, professional. A "no" is a "no". - Not a gig. Real job, real rights, real contract - full-time PAYE or part-time zero-hours. What we want from you - Good with strangers. You can start a conversation without making it weird. - Clear English. Other languages - Portuguese, Spanish, Arabic, Mandarin - are a real plus. - Reliable. You show up, on time, ready. - Comfortable with a phone and a tablet. - Right to work in the UK. We can't sponsor at this stage. No degree or prior experience required. Retail, events, hospitality, customer service backgrounds all welcome. What we pay - £14.80-£16.59/hr base, depending on experience. Above the London Living Wage. - Weekly performance bonus: your share of the kiosk's bonus pool, growing with verification volume + your hours + your individual number. - Paid training before your first shift. - Workplace pension (auto-enrolment). - 28 days holiday incl. bank holidays for full-time; pro-rata for part-time. Holiday pay accrued on hours worked for zero-hours. Base pays monthly via PAYE. Bonus pool weekly. FT or PT, your call Full-time is 37.5 hrs/week PAYE. Part-time is zero-hours, agreed minimum, then flexible - students, second-jobbers, people fitting work around life. Both are real parts of the team. Terms Standard mall trading hours, including weekends. Westfield Stratford City, London E20 1EJ. Uniform & kit provided. Standard pre-employment background check. Work Location: In person Expected start date: 05/05/2026

Job title: Security Service Engineer

Location: London

Salary or rate: £40,000 + Commission

Contract type: Permanent

Hours or shifts: Full-time, field-based

About the role

We are seeking an experienced Security Service Engineer to join a growing team delivering high-quality service and maintenance across a range of electronic security systems. This Security Service Engineer role involves working across commercial and residential sites, supporting the installation, servicing, and repair of CCTV, intruder alarms, and access control systems.

As a Security Service Engineer, you will be responsible for ensuring systems are fully operational, compliant, and maintained to a high standard. The role includes planned preventative maintenance, reactive fault finding, and completing detailed service reports using digital systems. This position requires a proactive Security Service Engineer who can work independently, manage their workload effectively, and deliver excellent service to clients on site.

This is a mobile position, and the successful Security Service Engineer will travel between multiple sites, ensuring all work is completed safely, efficiently, and in line with industry standards.

Key responsibilities

• Installation, service, repair, fault finding, and maintenance of IP CCTV, access control, and intruder alarm systems
• Working in a field-based Security Service Engineer role across multiple client sites
• Maintaining and servicing systems across a range of manufacturers
• Taking responsibility for the overall quality and standard of work delivered
• Communicating effectively with customers and site contacts at all times
• Ensuring all tasks are completed efficiently and within agreed timeframes
• Providing support to team members where required

Skills and experience required

• Full UK driving licence
• Proven experience working as a Security Service Engineer or in a similar role
• Relevant industry qualifications
• Strong problem-solving skills and attention to detail
• Ability to work to time-sensitive deadlines
• Experience working with multiple security system manufacturers
• Excellent communication and customer service skills

What is on offer

• Salary of £40,000
• Commission on every job completed
• Specialist tools provided
• Opportunity to develop within a specialist security environment
• Ongoing training programmes relevant to the Security Service Engineer role

How to apply

If this Security Service Engineer role is for you, please apply with your CV as soon as possible.

FIREENG

We are currently recruiting for an experienced Application Packager to work a 9-month contract for our client in 100% on-site in London. As a member of the Desktop Service Technical Specialist Team, you will be responsible for supporting the various systems within the remit of the Enterprise Desktop Service. Including completing monthly routine tasks such as Patch and image cycles and routine releases such as Group Policy changes. Providing 3rd line technical support and troubleshooting of incidents and issues escalated to the Desktop Service for resolution. Assisting Project driven or Service Improvement activates, such as complete small systems designs, image designs, MECM and MDT implementations and other general technical activities If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).

Network & Wireless Support Engineer

Central London (Hybrid / Field-Based)
Salary: circa 50,000 plus benefits

A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK.

Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly.

The Role

We’re looking for an experienced Network & Wireless Support Engineer to visit my clients London-based customers.

This is a field-focused role, where you’ll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office.

You’ll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service.

Key Responsibilities

Support & Incident Management

• Take ownership of on-site fault tickets from diagnosis through to resolution
• Work closely with escalation teams when required
• Deliver a high-quality, customer-focused support experience

Project Delivery

• Carry out on-site installations alongside project leads
• Perform testing, validation, and quality assurance
• Ensure smooth deployment of network and wireless solutions

Wireless Technical Leadership

• Act as a senior point of expertise for wireless technologies
• Support and mentor other engineers
• Contribute to improving wireless support standards and practices

Team Collaboration

• Support helpdesk tickets when not on-site
• Assist with planning future installations and site visits

Essential Skills & Experience

• Proven experience supporting commercial network and wireless infrastructure
• Strong customer-facing experience, including on-site support
• Ability to work independently and take ownership of issues

Technical Skills

• Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls)
• Experience with managed wireless solutions and deployments
• Wireless expertise including:

• Site surveys
• Signal troubleshooting
• Authentication protocols
• Installation planning

• Experience with:

• VLANs
• VoIP systems
• Internet connectivity (ADSL, leased lines, etc.)
• Helpdesk/ticketing systems and SLA environments
• Rack installations, comms rooms, and structured cabling

If you would like to be considered for this position then please contact Tom Rayner on (phone number removed) or email (url removed) for consideration

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Change your job, change your workplace, change your future

We are actively building diverse teams and welcome applications from everyone

Role: Site Services Supervisor - Reprographics department
Located: London (On site)
Package: Competitive salary, bonus plus additional company benefits

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today

What you will be doing

The Reprographics Site Services Supervisor will oversee the day-to-day operations of the reprographics department within a legal environment. This role ensures high-quality document production and timely service delivery while managing a team across two shifts. The supervisor will act as the primary point of contact for service issues, maintain compliance standards, and support team development. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications and previous experience managing a team.

Operational Management

Manage the daily running of the reprographics department to ensure smooth operations.

Oversee and coordinate a team working across two shifts, including scheduling, team meetings, performance appraisals, and managing sickness/absence.

Monitor the ServiceNow portal, ensuring all jobs are assigned and completed promptly.

Maintain Quality Control for all jobs delivered and logged on the portal.

Service Delivery

Provide hands-on support when required for services such as:

Print, Copy, Scan, and Finishing

Document processing

Legal bundles and USB Bibles

Address and resolve any customer concerns or service issues promptly and professionally.

Compliance & Reporting

Complete daily and monthly trackers to monitor performance and service levels.

Assist with Health & Safety documentation and ensure compliance with site audit requirements.

Team Development

Support and assist with team training initiatives to maintain high standards of service.

You will ideally have

• Proven experience in reprographics or document services within a legal or professional services environment including bundles and electronic bibles
• Strong leadership and team management skills
• Excellent organisational and time management abilities
• Strong communication and customer service skills
• Microsoft Office Support: Use Outlook, Excel, Word, and PowerPoint at a medium proficiency level for daily tasks.
• Basic Document Processing: Perform tasks such as cropping, paginating, bookmarking, adding/removing pages, and managing track changes
• Attention to detail and commitment to confidentiality.
• Strong communication and interpersonal skills with a client-focused approach.
• Ability to multitask and prioritise in a fast-paced environment.
• Professional demeanour and ability to maintain discretion at all times
• Flexibility to adapt to changing priorities
• Proficiency in using service management tools (e.g., ServiceNow, doc busters, entity) desirable
• Knowledge of Health & Safety compliance and audit processes, desirable

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina

Ref: 23392

The Skills You’ll Need: Fluent in Cantonese or Mandarin, IT operations related experience.

Your New Salary: Up to £54k, depending on experience.

Perm

Start: ASAP

Working hours:

Morning shift 8:30am to 4:30pm (80% in the office per month)

Normal shift 9.00am to 5.00pm (80% in the office per month)

Night shift 2:30pm to 10:30pm (WFH for the whole week)

IT Operator - Summary:

• Provide support to the daily operations.
• Ensure systems run smoothly, report and fix problems.
• Deal with user requests and provide first level of services in Help-desk.
• Produce daily reports, confirmations and statements to users.
• Responsible for 1st line support verbally and via ticketing system, communicate with users for updates and progress of the support ticket.
• Perform routine IT operational tasks across both early and late shift schedules.
• Assemble and configure PC workstations and provide end-user support by diagnosing and resolving helpdesk tickets.
• Involve in system infrastructure maintenance, configuring and updating.
• Identify and escalate infrastructure issues from reports.

IT Operator - What You’ll be Doing:

Process

• T24 and satellite systems maintenance, user support.
• IT Infrastructure, Data Warehouse.

People

• Effectively liaise with staff from IT and other departments
• Communicate with vendors and contractors

Compliance & Risk Management

• Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity.
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.

IT Operator - The Skills You’ll Need to Succeed:

• Qualification requirement: BSc in Computer Science
• Able to act swiftly to urgent situations, such as power cut and system failure
• Able to work alone as well as part of team
• Good knowledge of Microsoft products
• Good problem solving skills
• Good organisational skill
• Good communication skills
• Maintaining and configuring Microsoft servers
• Maintaining and configuring Linux servers
• Basic programming and scripting skills

Please follow us on Linkedin: people-first-team-china

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.