Working Pattern
Hybrid working four days in the office and one day working from home

Role Overview
This is a service focused proactive Technical Operations role responsible for maintaining monitoring and continuously improving a distributed Internet of Things and automated parking environment. The role has ownership of system reliability uptime and infrastructure performance across multiple live operational sites.

The role suits someone comfortable working in a multi site operational environment with strong hands on experience in infrastructure networking and Internet of Things based systems.

Role Responsibilities

1 IoT and device infrastructure management

• Maintain monitor and optimise Internet of Things devices and hardware including cameras edge devices kiosks tablets and networking equipment
• Manage deployment configuration and lifecycle of infrastructure across multiple sites
• Ensure system health connectivity and performance using monitoring tools
• Carry out preventative maintenance to reduce outages and improve reliability
• Improve operational efficiency through automation and process improvement

2 System reliability performance and uptime

• Monitor uptime performance and service stability across all sites
• Perform root cause analysis after incidents and implement long term fixes
• Work with engineering teams and suppliers on recurring technical issues
• Support system upgrades migrations deployments and new site onboarding

3 Automated parking systems support

• Support camera based recognition systems parking platforms payment systems and sensor driven devices
• Troubleshoot end to end system flows from hardware through to backend services and reporting
• Work with external partners to improve system performance and resilience

4 Operational site support

• Provide hands on support for live operational environments
• Identify and resolve infrastructure inefficiencies
• Support technical delivery of new site rollouts and improvements
• Provide guidance and support to junior team members when required

5 Asset inventory and deployment management

• Manage procurement stock control and lifecycle planning of devices
• Prepare configure and track equipment for deployment
• Maintain accurate records of inventory spares and tools
• Coordinate logistics across teams suppliers and site locations

6 Documentation compliance and administration

• Maintain configuration records network diagrams and onboarding documentation
• Create standard operating procedures setup guides and troubleshooting documents
• Manage tickets and change requests using standard service management tools
• Support compliance with security data protection and device standards

Experience

• At least 5 years experience in IT support infrastructure technical operations or field engineering
• Experience managing Internet of Things devices or distributed environments
• Experience working in multi site live operational settings
• Experience mentoring or supporting other team members is desirable

Technical Skills

• Strong networking knowledge including IP addressing virtual private networks and troubleshooting
• Experience with routers switches and firewalls
• Strong understanding of Windows operating systems and system diagnostics
• Experience with remote device management
• Strong root cause analysis skills
• Good documentation and asset management practices
• Understanding of endpoint security and device compliance

Desirable Experience

• Camera based recognition systems
• Edge computing devices such as small form factor industrial computers
• Parking systems or device management platforms
• Cloud systems application programming interfaces and Microsoft 365 administration

Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools
Managing Windows and macOS environments
Delivering email migrations including cloud to cloud and hybrid setups
Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall
Leading infrastructure projects from design through to deployment
Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments
Supporting server, backup, security and firewall configurations
Attending client sites when required for installs and issue resolution
Working with video conferencing equipment Tech Environment Microsoft 365, Exchange Online, SharePoint, Google Workspace
Intune, JAMF, Entra ID, Endpoint Manager
Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs
Datto RMM, Autotask, IT Glue
Security and backup tools including Bitdefender and SaaS protection platforms You Will Have Previous experience in an MSP environment
Strong hands-on Microsoft 365 experience end to end
Comfortable working across 2nd and 3rd line support
Experience with migrations and hybrid environments
Strong communication skills and ability to work with a range of users including senior stakeholders
Someone proactive, reliable and able to take ownership of issues and projects Desirable Exposure to Linux
Experience in creative or production environments

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two and a half years, tens of thousands of new supporters have joined MAP, driving significant growth in income across individuals, trusts, foundations, and corporate partners. As we work to sustain this support — and with an ambition to become a £50m organisation by 2028 — high‑quality data and robust supporter operations are essential to our success.

The Supporter Database Manager plays a critical role in ensuring our supporter data is accurate, reliable, and fit for purpose. Managing the day‑to‑day operation of MAP’s supporter database, you’ll lead a small, specialist team and work closely with colleagues across Fundraising, Finance, Campaigns, and Digital, Data and Technology (DDT) to ensure income is processed correctly, data standards are upheld, and our systems support effective fundraising, campaigning and supporter care.

MAP is currently embedding a new CRM (Microsoft Dynamics 365). While CRM system ownership sits within the DDT team, this role will be central to ensuring the database works for users, data quality remains high, and operational processes are continuously improved.

If you’re an experienced database professional with strong people skills, high attention to detail and a commitment to MAP’s mission and values, we’d love to hear from you.

What is the role about?

Lead on ensuring MAP’s supporter data can be trusted and used with confidence across the organisation. You’ll oversee data quality, imports, integrations, and financial reconciliation, while managing and developing a small team responsible for the smooth running of supporter database operations. Your work will directly support fundraising and campaigning performance, supporter experience, and organisational decision-making.

A full description of responsibilities can be found in the job description.

About You

This role is ideal for an experienced supporter or customer database professional — or a CRM specialist ready to step into a management role — who enjoys combining hands‑on operational work with team leadership. You’ll be detail-focused, collaborative, and confident working across systems, suppliers and teams.

You’ll be motivated by improving processes, strengthening data quality and enabling colleagues to deliver outstanding experiences for supporters, all while contributing to MAP’s work to protect the health and dignity of Palestinians living under occupation and as refugees.

We encourage applications from candidates who may not meet every requirement, but who have the potential to develop into the role.

RECRUITMENT PROCESS

How to Apply

Please submit your CV before the deadline of 8:00 am GMT on 20th May 2026.

First interviews: w/c 26th May 2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.

**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

£41,010 - £49,149 + excellent benefits

Please note that applications for this role will close on Sunday 26th April, with interviews scheduled for Wednesday 6th May.

Those Huge Small Victories

For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities.  Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met.

Get out what you put in

You will work as part of  the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge.

As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team.

One of the best environments in SEND

Lavender Lodge school resides within an 18th Century building in the heart of Mitcham. Our pupils come from many different boroughs to attend our school and are lucky to experience ‘a life changing love of learning.’ We are proud of our pupils and our dedicated team and pupils leave us with a sense of achievement. Having joined the Witherslack Group family in 2022, Lavender Lodge School is an independent specialist day school providing high-quality education, based in South London. The school meets the needs of pupils with a primary diagnosis of autism and additional needs such as ADHD, speech and language difficulties, sensory issues and associated behavioural difficulties. We were recently recognised as Good by Ofsted .

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

• Training: A full induction and on the job training
• Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays
• Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here
• Wellbeing: a host of wellbeing tools and advice including employee assistance
• Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street
  discounts
• Beautiful working environments with the very best facilities – check out our schools here
• A recommend a friend scheme that offers a £1,000 bonus every time
• Contributory pension scheme – matched up to 5%

Bring your whole-self to work

Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves.  As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we will also look for:

• Comprehensive
  portfolio of CPD related to Safeguarding and Child Protection.
• Outstanding interpersonal and problem resolution skills.
• A genuinely empathetic approach is also essential
• Full UK driving licence

Interested in joining us?

At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong.

As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community.

We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way.

By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community.

For a full job description and person specification, please click here

To view our ex-offenders policy please click here.

To view our Child Protection Policy, please visit the ‘Parents and Carers’ section of this School/Learning centre. You can find all our Schools here.

Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

£41,010 - £49,149 + excellent benefits

Please note that applications for this role will close on Sunday 26th April, with interviews scheduled for Wednesday 6th May.

Those Huge Small Victories

For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities.  Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met.

Get out what you put in

You will work as part of  the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge.

As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team.

One of the best environments in SEND

Lavender Lodge school resides within an 18th Century building in the heart of Mitcham. Our pupils come from many different boroughs to attend our school and are lucky to experience ‘a life changing love of learning.’ We are proud of our pupils and our dedicated team and pupils leave us with a sense of achievement. Having joined the Witherslack Group family in 2022, Lavender Lodge School is an independent specialist day school providing high-quality education, based in South London. The school meets the needs of pupils with a primary diagnosis of autism and additional needs such as ADHD, speech and language difficulties, sensory issues and associated behavioural difficulties. We were recently recognised as Good by Ofsted .

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

• Training: A full induction and on the job training
• Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays
• Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here
• Wellbeing: a host of wellbeing tools and advice including employee assistance
• Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street
  discounts
• Beautiful working environments with the very best facilities – check out our schools here
• A recommend a friend scheme that offers a £1,000 bonus every time
• Contributory pension scheme – matched up to 5%

Bring your whole-self to work

Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves.  As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we will also look for:

• Comprehensive
  portfolio of CPD related to Safeguarding and Child Protection.
• Outstanding interpersonal and problem resolution skills.
• A genuinely empathetic approach is also essential
• Full UK driving licence

Interested in joining us?

At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong.

As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community.

We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way.

By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community.

For a full job description and person specification, please click here

To view our ex-offenders policy please click here.

To view our Child Protection Policy, please visit the ‘Parents and Carers’ section of this School/Learning centre. You can find all our Schools here.

Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

We are seeking a highly skilled and dedicated CCTV Preventative Maintenance Engineer to join our growing team at Johnson Controls. The successful candidate will be responsible for performing routine maintenance, inspections, and proactive fault finding on a wide range of CCTV systems to ensure optimal performance, reliability, and compliance with industry standards. This role requires a strong technical understanding of CCTV technologies, excellent problem-solving abilities, and a commitment to delivering exceptional service.

Key Responsibilities:

* Execute scheduled preventative maintenance on various CCTV systems, including IP, analogue, and hybrid setups, cameras, NVRs/DVRs, VMS platforms, and associated infrastructure.
* Conduct thorough inspections of CCTV equipment, cabling, and connections to identify potential issues, wear and tear, or defects.
* Clean camera lenses, housings, and other components to ensure clear image quality.
* Verify proper camera alignment, focus, and field of view.
* Update firmware to existing CCTV & network devices.
* Test and verify the functionality of all CCTV system components, including recording, playback, remote access, and alarm integrations.
* Perform firmware updates and software patches as required to ensure system security and optimal performance.
* Diagnose and rectify minor faults or escalate complex issues to senior engineers or relevant departments.
* Maintain accurate and detailed records of all maintenance activities, inspections, and repairs in a timely manner.
* Provide technical support and guidance to clients on system operation and basic troubleshooting.
* Adhere to all health and safety regulations and company procedures.
* Manage and maintain vehicle stock and tools effectively.
* Stay up-to-date with the latest CCTV technologies, industry trends, and best practices.
* Participate in an on-call rota for out-of-hours support if required.
* Build and maintain strong relationships with clients, demonstrating a professional and helpful approach.

Required Skills and Experience:
* Proven experience (e.g. 2+ years) in preventative maintenance and servicing of CCTV systems.
* Familiarity with network protocols (TCP/IP) and basic networking concepts as they relate to IP CCTV systems.
* Ability to read and interpret technical manuals, schematics, and wiring diagrams.
* Excellent fault-finding and diagnostic skills.
* Proficient in the use of hand and power tools relevant to CCTV installation and maintenance.
* Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical individuals.
* Highly organised with excellent attention to detail.
* Ability to work independently and as part of a team.
* Full UK driving license.
* Comfortable working at heights and in various environments.

Desirable Skills (not essential but a plus):
* Relevant industry certifications (e.g., CSCS, IPAF, PASMA, specific manufacturer training).
* Technical knowledge of various CCTV camera types (e.g., IP, HDCVI, TVI, AHD), NVRs/DVRs, and video management software (VMS) platforms (e.g., Hikvision, Dahua, Avigilon, Milestone).
* Experience with access control, intruder alarm, or other security systems.
* Basic electrical knowledge.

What We Offer:
• Competitive basic salary with excellent additional earnings potential
• Company vehicle
• Mobile phone and company laptop
• Optional Overtime
• Generous callout payments
• Travel Time
• Engineering Commission scheme/Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities
• Staff referral scheme up to £2,000

#RMDFL

Exciting Opportunity: Service Engineer – Security at Johnson Controls!

Why join our team at ADT?

We have created the perfect platform for you to progress your career with Johnson Controls, with a range of opportunities available. As well as excellent career progression, you will get:

• Competitive basic salary with excellent additional earnings potential.
• Optional overtime
• Generous callout payments – Best in the industry
• Travel Time – Averaging 3% of basic salary
• Engineering Commission scheme – Averaging 7% of basic salary
• Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities - newly introduced Engineering career ladder 2022
• Our team average 20+ years length of service
• The opportunity to become a valued member of our Winning Team
• Staff referral scheme up to £2,000
• Rewards & recognition programmes

Join a global market leader in Engineering & Integrated Solutions that is revolutionizing the Fire & Security sector with state-of-the-art technology! Johnson Controls boasts an impressive portfolio of renowned fire & security brands like Tyco, ADT, WOT, Esotec, and more.

At our ADT brand, we are driven by a passion to make a positive impact on lives worldwide. Together, we provide cutting-edge security solutions that safeguard people and the environment while giving back to our communities. We thrive on solving today’s challenges and continuously ask, “What’s next?”

Step into a role that places you at the forefront of innovative solutions protecting businesses. We are constantly evolving to stay ahead of the competition, and we need forward-thinking individuals who share our mission to create a safer world.

What You Will Do:

As a Service Engineer, you’ll play a crucial role in servicing advanced Security Systems, including Intruder Alarms, Access Control and CCTV Systems. You will deliver top-notch customer service while adhering to industry standards, armed with exceptional technical knowledge. We’re seeking proactive engineers who can anticipate and resolve issues before they escalate. This is an incredible opportunity for skilled engineers to join a high-performing team focused on a geographical region, offering unparalleled career advancement within a market-leading brand!

How You Will Do It:

• Deliver outstanding Customer Service that exceeds expectations, forging strong relationships with internal and external customers.
• Service devices with care, ensuring a safe and responsible working environment to prevent injuries, property damage, and wasted materials.
• Efficiently manage your time and prioritize tasks effectively.
• Accurately complete Engineer work reports, handover certificates/BSIA Certificates, or checklists as required.

What We Look For:

Essential:

• Experience in the Fire & Security industry.
• Driving license - manual.
• Ability to lift and climb ladders.
• Had or have previous experience working in a customer-facing environment.

#RMDFL #ADTEngineers

Fire Alarm Service Engineer – Static Site (Kent)

What You Will Do

Johnson Controls is hiring a Fire Alarm Service Engineer for a static on‑site role at a major facility in Ashford, Kent . We are seeking a candidate with strong experience in fire alarm systems , along with a willingness to develop further in gas suppression technologies .

You will join a dedicated on‑site team responsible for the servicing, preventative maintenance, routine servicing, fault‑finding, and remedial works associated with site‑wide fire detection, gas suppression, and passive/mechanical fire protection systems. Daily client interaction is required to ensure smooth operations, clear communication, and adherence to strict site safety and operational protocols.

Typical systems include:

• Conventional & addressable fire detection and alarm systems
• Networked systems and graphical interfaces
• Gas extinguishing systems (Argonite, CO₂, Inergen, Novec)
• Mechanical fire suppression equipment

You will take personal ownership of service delivery, quality, and safety, acting as a role model for best practice and advising the client on remedial actions and potential system upgrades.

What We Offer

• Competitive salary and commission scheme
• Overtime rates and door‑to‑door travel time
• Call‑out rota payment
• Engineer incentive plan
• Company vehicle, fuel card, and full PPE
• 25 days paid holiday plus bank holidays, with the option to purchase additional days
• Paid sick leave
• Matched pension contributions, life assurance, and employee assistance programme
• Discounts on high street brands and Johnson Controls security products
• Cycle‑to‑work scheme and employee referral scheme
• Access to business resource groups
• Extensive on‑the‑job and cross‑training opportunities with outstanding resources
• Training on Johnson Controls values, systems, and products
• All equipment required to complete your work
• Long‑term career development and progression pathways
• Supportive, collaborative team environment promoting work–life balance and wellbeing

How You Will Do It

• Service, maintain, and fault‑find on fire detection and fire alarm systems
• Receive training and development in gas suppression and mechanical suppression systems
• Carry out integrity testing (training provided if required)
• Complete all service documentation accurately using an iPad and service software
• Liaise with the client to obtain permits to work and ensure compliance with site procedures
• Attend mandatory training and maintain required certifications
• Support occasional mechanical and passive fire protection tasks
• Participate in the on‑call rota on a rotating weekly basis
• Identify, escalate, and report health and safety concerns promptly
• Conform to all QEHS regulations and contribute to a zero‑harm workplace
• Sign onto RAMS, PPE requirements, toolbox talks, van audits, and accident investigations
• Take part in internal technical audits and continuous improvement activities
• Coach and support apprentices and new starters
• Act as a key link between the client and the Field Line Manager, ensuring clear communication of completed works and outstanding actions
• Represent Johnson Controls with professionalism, accountability, and inclusivity

What We Look For

Required

• Proven experience working with fire detection and fire alarm systems
• Experience within a service‑focused business
• Good understanding of gas suppression systems and their maintenance
• Technical knowledge of fire legislation, standards, and associated field devices
• Integrity testing experience (or willingness to train)
• Excellent communication and customer service skills
• Strong IT literacy
• Full UK driving licence
• Ability to work independently and as part of a team
• Willingness to travel for training
• Ability to participate in the out‑of‑hours callout rota
• Ability to pass enhanced security vetting (Disclosure Scotland, enhanced screening, high‑security site checks)

Desirable

• Experience coaching or developing others
• Experience working on high‑hazard or critical‑infrastructure sites

#LI-VS2

#LI-Onsite

#RMDFL

Why join our team at Johnson Controls?

We are at the forefront of cutting-edge security innovation, we specialise in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high-profile environments.

We don’t just install technology—we engineer peace of mind. By combining our proprietary systems with best-of-breed technologies and meticulous project management, we deliver fully integrated, turn-key solutions tailored to each unique site. Our team conducts comprehensive threat and vulnerability assessments to ensure every solution is both precise and future-proof.

What sets us apart is our deep expertise in high-end surveillance and bespoke installation techniques. This makes us a trusted partner in some of the most sensitive and demanding environments. If you’re passionate about innovation, precision, and making a real impact in the world of security, you’ll thrive here.

What you will do

As a Systems Engineer at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance, and service delivery across CCTV, Access Control and Intruder Alarm systems. You will ensure that all work meets or exceeds our customers’ expectations and that Johnson Controls is seen as a trusted partner in delivering world-class engineering solutions.

In this role, you will take full ownership of all engineering service activities, planned and preventative maintenance, and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept.

As an integral member of the Services and Maintenance Team, your ability to work proactively, independently, and as part of a wider team is critical. You will support the team by offering your expertise when responding to technical faults, while working closely with both new and existing customers to maintain, optimize, and enhance their systems. Additionally, you will be required to participate in the on-call rota to provide 24/7 engineering support.

How You Will Do It:

• Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
• Manage system maintenance tasks and monitor all installed systems and infrastructure.
• Ensure that solutions and services meet or exceed customer expectations.
• Complete all project and service-related documentation to meet business timelines and operational standards.
• Adhere to Johnson Controls’ procedures and Health & Safety policies.

What We’re Looking For:

• Strong experience in integrated enterprise-level systems, including:
• CCTV
• Intruder Alarm Systems
• Perimeter Detection
• Access Control
• Video Intercom Systems
• Hands-on experience with technologies such as:
• Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
• Experience with high-end CCTV cameras (Bosch, Axis, Optical/Thermal imaging).
• Experience with Grade 3 Intruder Alarm installations (Galaxy, Texecom, and peripherals).
• Familiarity with Senstar Omnitrax/Fibre Patrol and Fibre Optic systems (desirable but not essential).
• Excellent communication skills, both internally and externally with customers.
• Self-driven, enthusiastic, and able to work independently.
• Professional demeanor and customer-centric approach.

Capabilities

• Willing to travel and spend time away from home.
• Self-motivated with a positive, customer-focused attitude.
• Proven ability to deliver high-quality customer engineering services.
• Reliable and capable of working both autonomously and as part of a team.
• Must be able to achieve and maintain government-level SC clearance.

At Johnson Controls, we offer you a challenging and dynamic environment where you can grow your expertise and contribute to a world-leading organization. Join us in shaping the future of engineering services and delivering innovative solutions that create a safer, smarter, and more sustainable world.

Apply now to become part of our team!

#RMDFL #UKengineering

Commissioning Engineer

Job Summary:

• Perform installation and commissioning of security systems, including access control, CCTV and intruder alarm systems. • Perform first fix, second fix and programming/ commissioning of systems in line with design documentation and as sold information. • Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues. • Ensure all work complies with health and safety regulations, industry standards, and company policies. • Produce test and commissioning reports and completion documentation. • Work closely with the project manager and administration/ engineering teams to ensure we deliver exceptional service to our clients.

Skills • Ability to plan installations prior to commencement. • Strong diagnostic and problem-solving skills. • Understanding of current industry standards and regulations (e.g., BS EN 50131, PD6662, NCP 104 and NCP 109). • Excellent communication and customer service skills. • Ability to work independently and as part of a team. • Good time-management skills. • Able to identify and solve problems independently. • Have a professional and positive attitude when dealing with customers. • Complete detailed work reports accurately and in a timely manner.

Knowledge and Experience • Proven experience and commissioning installing CCTV, intruder alarms and access control. • Proven experience installing and commissioning enterprise level systems such as LenelS2, Gallagher, C-Cure etc is favourable. • Experience with IP-based security systems, networks and security systems software applications. • Relevant industry and manufacturer training is favourable. • Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC are favourable, but not essential.

Role Specific • BS7858 Security Screening • Enhanced Disclosure & Barring Service (DBS) check • Full, clean driving license • Right to Work in the UK

If interested contact Reiss Gordon  or

Professional Services Engineer – Security Systems

Hours:

Monday to Friday, 08:30 17:00 Contract type:

Permanent Location:

Site-based, Central London Department:

Security

Your next role Were looking for an experienced Professional Services Engineer to provide senior-level technical support, commissioning, and expertise across enterprise security systems. This is a key role within the business, acting as the highest point of technical escalation and supporting the successful delivery of complex projects. You’ll work closely with clients and internal teams to resolve technical challenges, support system delivery, and help set technical standards across the organisation. This is an opportunity to join a forward-thinking, supportive team where your expertise will genuinely make a difference.

What You’ll Be Doing Leading on complex technical fault resolution across Access Control, CCTV, Intercom, and integrated systems Providing senior technical support to clients, both remotely and on site Supporting project delivery through system commissioning, upgrades, and migrations Working alongside Project Managers and Engineers on system design and technical planning Carrying out system audits, health checks, and performance reviews Mentoring and supporting engineers, sharing best practice and technical expertise Acting as a trusted technical advisor for key clients Youll work with leading platforms including Genetec Security Center, Gallagher Command Centre, Lenel OnGuard, CCURE 9000, Milestone, FLIR, Avigilon, and Hanwha. What You’ll Bring Proven experience supporting and commissioning enterprise-level electronic security systems Strong hands-on knowledge of platforms such as Genetec, Gallagher, Lenel, CCURE, Milestone, Avigilon, FLIR, Hanwha (or similar) A solid technical understanding of Windows Server, SQL databases, IP networking, and virtualised environments (VMware / HyperV) The ability to confidently diagnose and resolve complex, integrated system issues Excellent communication and client-facing skills The ability to produce clear, professional technical documentation A full UK driving licence

Why come and work for us We know that our people are the key to our success. When you join us, you’ll be part of a friendly, inclusive, and supportive team where your ideas, experience, and personality are genuinely valued. Were a business that never stands still. As we continue to grow, improve, and innovate, were equally committed to helping our colleagues do the same. Investing in our people is a cornerstone of who we are - whether thats through training, career development, or wellbeing support. When you work with us, you can expect: Training and development programmes to support your growth Support for professional qualifications and career progression, including apprenticeships A collaborative and inclusive workplace where every voice matters Competitive salary Generous annual leave allowance, including an extra day off for your birthday Company pension scheme Medicash health plan, supporting everyday healthcare costs and wellbeing Company parking Wellbeing support, including access to mental health resources Employee discount scheme Generous employee referral scheme If interested contact Reiss Gordon on or

Customer Sales Advisor Permanent Opportunity Location: Greenwich Area, London (site-based) Salary: £27,053 plus performance bonus Sector: Retail Interview to take place immediately with a view to a start thereafter

Are you passionate Customer Service, helping people and achieving results?

Join a busy storage solution provider in the Greenwich area and be at the heart of delivering excellent customer service while driving sales. This is a varied, people-focused role, working on a rota basis of 5 days out of 7, supporting both businesses and public customers.

What the Role Involves: With full training and support from day one, you’ll play a key part in helping customers during important moments in their lives. This role combines customer service, sales, and day-to-day store operations.

What You’ll Do:

✅ Deliver friendly, professional service in person, by phone, and via email ✅ Understand customer needs and recommend suitable storage solutions ✅ Maximise every sales opportunity and contribute to store targets ✅ Manage customer accounts and complete administrative tasks accurately ✅ Maintain a safe, clean, and well-organised store environment ✅ Support daily store operations, including cleaning, restocking, and presentation standards ✅ Follow health, safety, and security procedures at all times ✅ Take on lone working and key holder responsibilities when required

Who You Are: Previous experience in a retail or customer-facing environment Strong customer service skills with the ability to build rapport and trust Confident communicator with excellent verbal and written skills Sales-focused with a proactive approach to achieving targets Numerate and comfortable handling payments and pricing IT literate, with experience using systems to manage customer accounts and enquiries Well-organised, detail-oriented, and able to manage multiple tasks Able to work independently as well as part of a team Flexible, reliable, and adaptable to a rota-based working pattern Comfortable with light physical duties and maintaining site standards Understanding of health, safety, and security proceduresKeen to learn, grow, and deliver outstanding customer experiences?

Submit your CV for immediate review. interview to take place as soon as possible with a view to a start thereafter

Temporary AV Technician – 3‑Month Contract (£15/hr)

A leading provider of event technology, installations, and engineering solutions are looking for a Temporary AV Technician to join their team at a vibrant venue in Wapping. This role is ideal for someone who enjoys hands‑on technical work and wants to support a wide range of live events.

Your Role You’ll work closely with the Senior Technician to maintain the venue’s installed AV systems, respond to technical issues, and assist with event setups. You’ll also collaborate with project managers and venue staff to ensure everything runs smoothly.

What the Job Involves Daily AV checks, maintenance, and troubleshooting Supporting live events and technical setups Providing professional, friendly support to venue teams Helping ensure the venue is always event‑ready What We’re Looking For

Physically confident: ladders, stairs, and long shifts on your feet Positive, proactive, and attentive to detail An understanding of AV or live event environments Strong communication and customer service skills Working at height certification is a strong plus Contract Details

£15.00 per hour 3‑month contract Monday–Friday, 9:00–17:30 Event days may require early starts or late finishes If you’re enthusiastic, reliable, and ready to support a busy events team, we’d love to hear from you

Pertemps Network Group are delighted to be assisting a Duty Careline Officer to join a reputable housing provider delivering a vital emergency response service to vulnerable residents.

Pay Rates: Office Hours: £21.50 PAYE | £27.48 Umbrella Out of Hours: £25.29 PAYE | £32.27 Umbrella

Contract: Temporary Working Pattern: Full-time | Shift-Based (Including Out of Hours)

This role sits within a 24/7 Careline service, providing emergency call handling and visiting support to service users, ensuring their safety and wellbeing at all times. You will be responsible for responding to alarm activations, emergency calls, and urgent housing-related situations, offering both practical and emotional support where required.

Key Responsibilities Respond to emergency telephone and alarm calls promptly and professionally Assess urgency levels and coordinate appropriate responses Visit service users when required to provide practical and emotional support Liaise with emergency services, next of kin, and external agencies Maintain accurate records of all calls and actions using computer systems Install telecare alarms and associated equipment Respond to housing and repair emergencies for sheltered housing residents Handle out-of-hours emergency housing enquiries, including homelessness calls Contact keyholders and relevant parties during emergency situations Support vulnerable residents and ensure their wellbeing during incidentsWorking Pattern Monday to Friday during core operational hours Required to work out-of-hours shifts as part of rota Must be available to work 4 out of 8 Bank Holidays Work in line with European Working Time DirectivesEssential Requirements To be considered for this role, candidates must have:

Enhanced DBS (or willingness to obtain) Experience in emergency response, careline, housing, or customer service environments Strong decision-making skills under pressure Excellent communication and listening skills Ability to assess emergency situations quickly and calmly Experience using IT systems to log calls and maintain records Full UK Driving Licence (required for emergency visits) Ability to work independently and within a team Commitment to safeguarding vulnerable residentsDesirable Experience Experience within Careline, Telecare, Housing, or Emergency Services Knowledge of sheltered housing or social housing services Experience installing telecare equipment Experience handling homelessness or emergency housing enquiriesWhy Apply? Join a well-established organisation providing essential services to vulnerable communities Competitive enhanced out-of-hours pay rates Opportunity to gain valuable emergency response and housing experience Be part of a dedicated team delivering life-critical support servicesIf you have experience in emergency response, housing services, or careline operations and are looking for a rewarding role supporting vulnerable residents, we would love to hear from you.

Apply today to be considered

Customer Care Advisor – Temporary (1 Month) – £14.00 per hour

A prestigious National Heritage site in Southwest London is seeking an experienced Customer Care Advisor to provide essential support to their busy Customer Care team.

This temporary position starts immediately for an initial 1‑month assignment, working on-site Monday to Friday, 9:00am–5:15pm. The role pays £14.00 per hour.

About the Role The Customer Care Administrator will handle a high volume of customer enquiries and complaints via phone and email, using CRM (D365) and ticketing (Galaxy) systems to ensure timely, accurate and professional responses.

Key Responsibilities Managing inbound customer queries and complaints across phone and email Logging, updating and resolving cases using CRM (D365) Processing tickets and customer information via Galaxy Providing clear, courteous and efficient customer support Ensuring accurate record‑keeping and follow‑upSkills & Experience Required

Experience in a customer service or contact centre environment Strong background in customer-facing roles and working with the public Confident handling complaints and resolving issues professionally Excellent communication, interpersonal and organisational skills Strong IT proficiency, including CRM systems (ideally D365) and ticketing platforms Experience within the heritage or cultural sector is an advantage

Role: Operations Administrator

Location: Heston

Salary: £30,789.16 per annum plus £5000 uplift

Hours: 7:00pm – 7:00am | 4 on, 4 off shift pattern

We are currently recruiting on behalf of our client, a leading Logistics and Supply Chain specialist, for multiple Operations Administrators to join their growing team.

Key Responsibilities:

Ensure all tasks are completed in line with customer KPIs and company performance standards. Update and accurately operate multiple internal systems. Prepare and process shipping documentation for the global distribution and export of aircraft spare parts. Liaise with the Supervisor to determine daily priorities and manage office workflows to support workload efficiency and KPI achievement. Work collaboratively across all shifts and departments to maintain effective teamwork. Support the Warehouse team with data uploads and associated administrative duties. Monitor shared inboxes to ensure emails are responded to promptly and professionally. Monitor operational dashboards to ensure AOG, WSP, USR, and RTN shipments are processed within required timeframes and are not at risk of delay. Prepare and process customer invoices accurately in accordance with company procedures.

Experience & Skills:

Previous experience in an operations or logistics administration role preferred. Minimum 2 years’ experience in Imports (desirable but not essential). Strong organisational skills with the ability to work in a fast-paced environment. High attention to detail and accuracy. Good communication and IT skills. Benefits:

Gym discount Cycle to Work scheme Free on-site parking Healthcare discounts Company pension scheme

Service Administrator / Coordinator

Upminster £31,000 - £35,000

We’re working with a leading fire protection and security specialist who is looking for a

Service Administrator / Coordinator

to join their busy and growing team in Upminster.

This is a fast-paced and varied role where you’ll be at the centre of operations—supporting engineers, coordinating schedules, and ensuring service work is delivered smoothly and efficiently.

The Role You’ll be responsible for organising service and maintenance works, coordinating engineers, and acting as a key point of contact for clients. You’ll play a vital role in keeping jobs on track and ensuring high levels of customer service.

Key Responsibilities Schedule and coordinate engineers’ service and maintenance visits Manage urgent call-outs and daily job priorities Liaise with clients to confirm appointments and access Maintain accurate job records and service documentation Process paperwork, reports, and quotations Provide updates and support to clients and engineers About You Experience in an administrative or coordination role Background in construction, engineering, or facilities management is highly desirable Confident supporting engineers or field-based teams strong organisational and communication skills Able to work well in a busy, fast-moving environment Proficient in Microsoft Office Details Office-based role in Upminster Full UK driving licence required due to the location apply now or call Ashleigh on to find out more!

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to

empower

individuals to rebuild their lives and achieve independence. Right now, we are looking for an

Employment Specialist

to play a pivotal role in our

Employability Service

in

Barnet.

Sounds great, what will I be doing?

We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.​

What do I need to bring with me?

You‘ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don‘t have to tick

all

the boxes right away; the important thing is that you‘re willing to learn. We also value lived

experience

of the areas we support, so if you feel comfortable, please do mention this on your application.

Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call:

We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

Face to face interview:

Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don‘t be alarmed if there are other stages in the process, it‘s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to

empower

individuals to rebuild their lives and achieve independence. Right now, we are looking for a

Employment Specialist

to play a pivotal role in our

Complex Needs

Service

in

Waltham Forest.

Sounds great, what will I be doing?

Employment Specialists provide personalised support to set career goals, overcome barriers to work, and navigate every stage of the job search—from CV writing and interview preparation to engaging with employers and understanding how employment may affect benefits. The team also offers ongoing in-work support to help individuals stay in their roles and thrive in the workplace.​

What do I need to bring with me?

You‘ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don‘t have to tick

all

the boxes right away; the important thing is that you‘re willing to learn. We also value lived

experience

of the areas we support, so if you feel comfortable, please do mention this on your application.

You need to have experience of working in a target driven environment where you achieved or exceeded your targets as well. A good understanding of mental health and supporting those in times of need along with a positive and empathetic manner. It would be beneficial if you have knowledge of the IPS model and have worked in that function. Ideally you would have worked in this sort of position before or in a recruitment role where you were supporting applicants in improving there chances of success.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call:

We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

Face to face interview:

Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don‘t be alarmed if there are other stages in the process, it‘s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Facilities Assistant

Watford

£14.23 per hour, 37.5 per week, Monday to Friday, 7:30 to 16:00

We’re currently recruiting a dedicated Facilities Assistant to help ensure the smooth running of the operations in 14forty on a full time basis.

This role will require you to work upon the reception of a corporate workplace, along with dealing with all incoming calls and forwarding to the appropriate team. Other duties will also include meeting room bookings, setting up meeting rooms for following day, cleaning of meeting rooms at the end of the day and collating data.

Could you bring your spark to 14forty? Here’s what you need to know before applying:

Key Accountabilities

• To be polite, professional and friendly with all customers, clients and colleagues; ensuring the highest level of customer experience.
• Taking ownership of all situations by demonstrating a can-do attitude towards individual customer or client requests striving to exceeding customer expectations.
• Fully understand the meeting room AV infrastructure and equipment, to be first point of contact to resolve technology issues.
• Work with IT and raise appropriate service tickets to enable higher level faults to be resolved.
• Have a full understanding of which business groups are onsite and where they are located.
• Ensure the client is fully updated on issues and problems.
• Answer and direct phone calls, emails, and other inquiries with professionalism and efficiency.
• Co-ordinate meeting room bookings and requirement, collating data on usage.
• Ensure coffee machines are functional, manage milk, fruit, replenish free issue teas and coffee.
• Be part of the Office-Space fault reporting process, ensuring issues are dealt with promptly.
• Liaise with and report security issues
• Log all maintenance issues and liaise with contractors.
• Ensure all contractors sign the authority to workbook.

Person Specification

• Previous experience in a corporate workplace, ideally with reception and meeting experience
• Strong IT skills are essential
• Be a brilliant communicator and easily build relationships
• Have determination and resilience
• Have previous experience in delivering fantastic customer service
• Look smart and professional
• Take individual initiative and be an excellent team player
• Possess the ability to work under pressure
• Have an eye for detail

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.

Job Reference: com/1604/ / /R/BU #LI-DNP #14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Reliance High-Tech / Reliance Protect is the UK’s largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.

To provide professional engineering expertise along with excellent internal/external customer service PPM of a variety of security solutions (including CCTV, Intruder, ACS, Traka and Surelock McGill lock Systems.

Your responsibilities

Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching

Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.

Provide technical expertise in PPM and associated repairs on CCTV systems, Lenel, IDS and Traka etc with PC Based Digital Recorders, Lenel, IDS and Traka systems etc. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required.

Participate in team meetings and actively contribute towards the business activities.

Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision.

Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.)

Your competencies

NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems.

Knowledge of Windows Operating Systems.

Knowledge of digital electronics principles and systems Health and Safety

Lenel OnGuard

Good knowledge of Access control / CCTV / Intercom / Intruder systems

Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge

Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End)

Excellent communication skills Written and Verbal#

You must be able to gain the clients own DV level clearance

Your profile

Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must.

To express an interest in this role please send your CV and a covering letter no later than 31st May 2026. This must include your home location.

All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards.

Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.