Role: Huawei OSS Design SpecialistType: Contract (12 Months)
Location: Bristol, UK
Working Model: Hybrid

Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella

We are urgently seeking an OSS Design Specialist to join the NEMS team in Bristol. In this critical role, you will ensure the peak performance and service continuity of Huawei radio base stations on the EE network during a major, government-mandated vendor swap.

What we need from you:

• Huawei Expertise: Deep, hands-on knowledge of the Huawei MAE platform (or U2020) and relevant network protocols.
• Architecture & Faults: Strong understanding of RAN architecture, EE OSS interdependencies, and a proven track record in OSS fault analysis and remediation.
• Security Tools: Experience working alongside security agents like Qualys and CrowdStrike within OSS platforms.

This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

About Security Services Group

Security Services Group (SSG) is part of GUARDIAN, within Army Standing Joint Command, providing in-house specialist advice, design and maintenance across Government where high-assurance security is required. We design, install and maintain the advanced systems that protect Defence and Government sites across the UK and overseas.

With around 325 specialists, SSG delivers consultancy, design, project management, installation and through-life maintenance of electronic and physical security systems.

Our operational teams work 24/7 to maintain the systems protecting Defence and Government assets at home and abroad.

Role description and requirements

We are looking for motivated and passionate professionals to join as a Security Technician in the SSG s Eastern Team, delivering essential security services that keep Defence operations running safely and securely. You ll be tasked from home, travelling to sites across your region to maintain and install security systems. Most of your work will be field-based, with occasional travel across the UK and opportunities to travel overseas.

The role is responsible for delivering high-quality technical support and customer service, ensuring maintenance, installation, and minor works are completed efficiently and in compliance with health and safety standards. The position requires strong technical knowledge, problem-solving skills, and the ability to manage customer relationships effectively.

Full system training is provided, so if you have a background in electrical, electronic or security engineering, we ll help you build the specialist knowledge you need.

Person specification

Essential Skills, Experience, Qualifications, Memberships & Licences

• A recognised, relevant Engineering background, Engineering Apprenticeship and / or Engineering qualification, i.e. Intruder Detection Systems, Perimeter Intruder Detection Systems, CCTV Systems and Access control Systems.
• Full UK Driving Licence (maximum of 6 points).

Desirable Skills, Experience, Qualifications, Memberships & Licences

• HNC in Electrical or Electronic Engineering or equivalent
• NVQ/SVQ Level 3 in Electronic Security Systems (IDS, VSS, etc) or equivalent
• ONC/OND in Electronic Security Systems (IDS, VSS, etc) or equivalent

IT Specialist - 1st/2nd Line Support

Scunthorpe On-site Permanent

28,000+ excellent benefits

We are recruiting an IT Specialist (2nd Line Support) to provide hands-on technical support across a busy manufacturing site in Scunthorpe.

This role is ideal for an experienced IT Support Engineer / 2nd Line Support Analyst with strong Microsoft and networking knowledge who enjoys resolving incidents, supporting infrastructure, and delivering excellent customer service.

The Role

As part of the IT team, you will:

• Provide 1st and 2nd Line IT Support to site users
• Investigate and resolve issues across Windows 10/11 and Windows Server 2016/2019
• Support Cisco switching, WiFi and network connectivity (DNS, DHCP, NAT, Group Policy)
• Maintain and administer Active Directory and Microsoft 365 / Office 365
• Support backup technologies and infrastructure systems
• Troubleshoot VOIP, printers, copiers and end-user hardware (laptops, desktops, phones)
• Manage tickets via Jira Service Desk, ensuring SLAs are met
• Escalate complex issues where required

What We’re Looking For

• Proven experience in 2nd Line Support / IT Support Engineer role
• Strong knowledge of Windows 10 and Windows Server environments
• Experience with Cisco switching or networking (CCNA / Network+ desirable)
• Understanding of DNS, DHCP, Group Policy and core infrastructure technologies
• Experience supporting hardware, printers and user devices
• Excellent communication and problem-solving skills

Desirable

• Firewall technologies
• Hyperconverged infrastructure
• Experience in a manufacturing or site-based environment

Why Apply?

• Broad technical exposure across infrastructure and networking
• Hands-on role with real ownership of incidents
• Opportunity to develop networking and infrastructure expertise

If you are a proactive IT Support Specialist / 2nd Line Engineer looking for your next challenge in Scunthorpe we would love to hear from you. Apply today!

INDSR

Our client has an opportunity for a Technical Administrator to join them on a contract basis in Bolton for 12 months. You will be providing varied administrative support to the environmental and mechanical engineers within the team.

Role: Technical Administrator
Location: Bolton, fully onsite
Hours: 37 per week
Clearance: BPSS required before starting, full SC to follow
Hourly Rate: 22.17- 24.19 per hour via Umbrella, inside IR35

What you’ll be doing:
Providing technical administration support to the ESS & Mechanical Team to ensure programmes are met to agreed time, cost and quality requirements.

• Updating and controlling company equipment records, including archiving and transfer activities.
• Carrying out costing activities alongside ESS engineers.
• Supporting the ESS & Mechanical team by generating and updating technical documentation such as calibration specifications and proving documents.
• Processing of facility documentation including configuration control and external visitor paperwork.
• Liaising with Design and Manufacturing Engineering on equipment documentation issues.
• Assisting in periodic competency monitoring checks on engineering certification documentation.
• Raising and processing purchase requisitions to assist engineers in the procurement of items to support engineering activities.

Requirements:

• Good understanding of configuration control and asset management principles and systems.
• Strong IT experience
• Dealing with external contractors - Risk assessments, booking with security and reception etc
• Strong attention to detail.
• MS Office - Proficient in using Word, Excel and PowerPoint to generate technical material.
• Supportive, helpful approach and a calm and professional manner, even when under pressure or requirements are changed at the last minute.
• An awareness of budgetary management would be useful.
• Knowledge of SAP would be advantageous but not essential.

If you are interested in applying for this position and you meet the requirements, please apply!

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best known companies who demand the highest standard of applicants.

" on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"

2 Month Contract (Likely to be extended)
Location: Dartford (Office-Based)
Rate: 130 per day (Inside IR35)

We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You’ll be joining a young office team and providing essential administrative support to keep the project running smoothly.

Key Responsibilities:
Making outbound calls to users to arrange device deliveries and collections
Updating and maintaining spreadsheets and project trackers
Monitoring and recording Proof of Deliveries (PODs)
Managing tickets within the customer system (ServiceNow)
Providing general administrative support as required

Skills & Experience Needed:
Strong customer service background with confidence communicating across multiple channels
Good organisation and attention to detail
Basic Excel / spreadsheet skills
BPSS clearance within the last 6 months - or willingness to be checked prior to starting

If you’re available and would like to learn more, please contact: (url removed) or (phone number removed)

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

IT Field Engineer (MSP)

Base Salary: £30,000 £35,000

Plus Van or £300 p/m Car Allowance & benefits

3 days p/week on-site across Blackpool & 2 days p/week in Burnley (HQ)

The opportunity:

A well-established MSP is looking for a client-facing Field Engineer to support a growing schools trust across Blackpool.

You ll spend three days per week on-site acting as the go-to IT contact for your allocated schools, with the remaining two days based in Burnley alongside the Service Desk team. This is a role with real ownership not just reacting to tickets, but building relationships and providing proactive, hands-on support.

There s genuine progression here. We ve seen people join at 1st Line and develop into senior technical roles and even Service Manager level within the business. The management team are big on upskilling their engineers, investing in training and giving people exposure to projects and more responsibility as they grow. If you re ambitious and want more than just a static support role, this environment will suit you.

Day to day

You ll support Microsoft 365 environments, servers and desktops, assist with Azure and wider Microsoft cloud technologies, and troubleshoot networking issues across DNS, DHCP and TCP/IP. You ll work across VMware and Hyper-V, manage tickets within SLA, liaise with third parties and see issues through to resolution.

Who we are looking for

You ll have 2 3 years MSP experience and be operating at strong 1st or 2nd Line level. Solid Microsoft 365 knowledge is essential, alongside good infrastructure fundamentals and the confidence to work independently on-site.

You ll need to be friendly, approachable and genuinely enjoy the customer-facing side of the role. This suits someone who likes being out in the field, building rapport with school staff and becoming a trusted IT contact.

A full UK driving licence is required and an Enhanced DBS will be arranged.

The Next Steps

If you d like to hear more, get in touch with Joe White at CRG TEC.

Drop me a message, send your CV across, or give me a call for a confidential chat.

Crawley, UK

£25,000 - £28,000 per annum

About the Role

We are currently recruiting for a 1st Line Support Advisor to join a growing and dynamic team based in Crawley. This is an excellent opportunity for someone with strong customer service skills and an interest in technology to develop a career in IT and telecommunications support.

As a 1st Line Support Advisor, you will act as the first point of contact for customers, delivering a professional and efficient support service. You will be responsible for handling incoming queries, diagnosing issues, and ensuring all support requests are managed effectively through to resolution or escalation.

Key Responsibilities

• Act as the first point of contact for customers via phone, email, and other channels
• Provide a professional, friendly, and customer-focused service at all times
• Accurately log, categorise, and prioritise incoming support requests
• Diagnose and resolve basic technical issues (broadband, VoIP, hosted telephony, network services)
• Create clear and detailed service tickets for all customer interactions
• Escalate more complex issues to 2nd Line Support or relevant teams
• Keep customers informed with regular updates on their queries
• Maintain accurate records within the ticketing system
• Contribute to internal knowledge base documentation
• Ensure high levels of customer satisfaction

About You

To be successful in this 1st Line Support Advisor role, you will have:

• Previous experience in customer service or a helpdesk/support environment
• Excellent communication skills (both written and verbal)
• A confident and professional telephone manner
• Strong problem-solving skills with a logical approach
• Ability to prioritise workload in a fast-paced environment
• Experience using ticketing systems or similar software (desirable)
• A proactive attitude and willingness to learn
• Basic understanding of telecoms (broadband, VoIP, hosted telephony) training is provided

Salary & Benefits

• Competitive salary of £25,000 - £28,000 DOE.
• Clear progression into 2nd Line Support and technical roles
• Ongoing training and development opportunities
• Pension scheme
• Flexible working options
• Supportive and collaborative team environment

Apply Now

If you’re looking to build a career in technical support and want to join a forward-thinking company, this 1st Line Support Advisor position could be the perfect next step.

Apply today and we will be in touch.

Technical Support Advisor/Engineer
26,000 plus quarterly bonus, OTE 33,000 ( Top earner currently earning 50,000)
Permanent role
Wrotham (own transport needed)

Monday to Friday 8am - 5pm with 1 in 3 Saturdays 9am - 4pm
25 days holiday rising to 30 after 5 years’, subsidised gym membership, enhanced pension pay (5% rising every 5 years), private healthcare

Our client is a well-established, market leader in their field and is looking for a Technical Customer Service Advisor to join their product support / customer service department.

This is a fast-paced, varied role where you will be providing technical advice over the phone, organising engineer visits and discussing care / insurance options available.

Duties for this Technical Customer Service Advisor role will include but not be limited to:

• Providing technical support on the telephone
• Organising and arranging engineer call-outs
• Chasing engineers and updating customers where needed
• Responding to customer letters / emails
• Checking engineer job reports
• Providing advice on care / insurance packages and upselling where possible (bonus paid on this)

The successful Technical Customer Service Advisor will have / be able to:

• Excellent communication skills
• The ability and willingness to learn technical products and processes
• Confidence in upselling
• Excellent attention to detail

Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.

All applications considered, apply or call Sarah on (phone number removed) option 2

Location: Field Based - to cover the South of England

Salary: £30k-£35k Depending on experience + Company Profit Share

Hours: 37.5 hours per week

The Role

This is a fantastic career opportunity for a Field Based IT Engineer with technical experience of end-user support and troubleshooting, onsite project delivery. The successful candidate must be technically astute across all areas of desktop and infrastructure, whilst having strong communication and customer service skills.

Mileage will be paid at approved Mileage rates set by GOV UK.

Skills & Experience

• Strong verbal and written communication skills.
• Excellent interpersonal skills, able to engage technical and non technical users.
• Enthusiastic and methodical approach to incident resolution and request fulfilment.
• Skilled in coaching and mentoring for team development.
• Strong IT troubleshooting and problem solving abilities.
• Good knowledge of standard IT hardware (PCs, laptops, printers).
• Competent with Windows imaging and deployment tools.
• Proficient in installing and configuring Microsoft 365.
• Solid understanding of IT infrastructure, including servers and switches.
• Experience with network installs and comms cabinet patching.
• Knowledge of Microsoft Windows OS, including Server.
• Competent in Active Directory administration.
• Understanding of IP addressing, DNS and DHCP.
• Skilled in Group Policy troubleshooting.
• Familiar with virtualisation (Hyper V/VMware).
• This role is subject to a clear standard DBS check being received.

The Package

• Company Profit Share (first £3,600 is tax free)
• Company car including private use + mileage
• 22 days annual leave plus bank holidays, increasing with length of service.
• Birthday as additional paid leave.
• Additional paid leave (dependent on company performance).
• Company sick pay policy.
• Ongoing training and support
• Pension Scheme.
• Private Medical Insurance including dental.
• Ongoing training and support.

Trusted Technology Partnership

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.

We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments.

Join our friendly company, where a great team and a positive culture await you.

Change your job, change your workplace, change your future

We are actively building diverse teams and welcome applications from everyone

Role: Site Services Specialist - Print & Mail
Located: London (On site)
Package: Competitive Salary, bonus plus additional benefits

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today

What you will be doing

The Site Services Specialist will provide high-quality support through the Service Bar within a professional law firm environment. This role is responsible for delivering a range of office services, document processing, and client-facing assistance to ensure smooth daily operations. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications.

• Print, Copy, Scan & Finishing: Operate and manage print services, including finishing tasks.
• Floor Walks & Printer Checks: Conduct regular checks to ensure equipment functionality and availability.
• Job Logging: Accurately log service requests and jobs in ServiceNow.
• Customer Service: Act as the first point of contact for queries, providing professional and timely assistance.
• Microsoft Office Support: Use Outlook, Excel, Word, and PowerPoint at a medium proficiency level for daily tasks.
• Courier & Post Management: Book couriers, handle special deliveries, and manage international post incoming and outgoing.
• Basic Document Processing: Perform tasks such as cropping, paginating, bookmarking, adding/removing pages, and managing track changes.
• Stationery Ordering: Monitor and order office supplies as needed.
• Porterage: Assist with moving delivering items around the office.
• General Office Services: Provide support for day-to-day office operations.
• Issue Reporting: Report technical or facilities issues promptly to the help desk.

You will ideally have

• Previous experience in office services or customer-facing roles, ideally within a law firm or professional services environment.
• Strong communication and interpersonal skills with a client-focused approach.
• Medium proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Ability to multitask and prioritise in a fast-paced environment.
• Familiarity with ServiceNow or similar service management platforms is desirable.
• Attention to detail and commitment to confidentiality.
• Professional demeanour and ability to maintain discretion at all times.
• Flexibility to work onsite and adapt to changing priorities.

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.

Support Engineer Poole £35,000

Are you a structured, analytical problem solver who enjoys getting to the root of technical issues? This Support Engineer role offers the chance to work with complex systems, handle varied support requests, and build specialist technical expertise in a rapidly growing industry. You ll be joining an environment where precision, accuracy, and continuous learning are genuinely valued.

This is a great opportunity for someone who thrives in a role where every day presents a new technical challenge and where your methodical approach will directly improve customer experience.

As a Support Engineer, you will benefit from:

• 25 days holiday + bank holidays
• Guaranteed on call bonus
• Company funded healthcare plan
• Life assurance
• Company pension
• One day working from home per week
• Two paid volunteer days annually
• Career development opportunities
• Regular team and company events

As a Support Engineer, your responsibilities will include:

• Managing and resolving support tickets in line with strict SLAs and ITIL processes
• Investigating software and hardware issues and providing accurate updates to customers
• Handling inbound calls and emails to the support team
• Maintaining and updating documentation and knowledge articles
• Troubleshooting printers, terminals, and associated equipment
• Escalating complex issues to senior team members when required

As a Support Engineer, your experience will include:

• Previous service desk or technical support experience
• Experience working within ITIL-based environments
• Supporting customers within agreed SLAs
• Strong working knowledge of Microsoft Office
• Ability to troubleshoot software and hardware issues
• A valid driving licence and access to a vehicle

If you’re ready to take the next step in your career, we’d love to hear from you. Apply today with an up-to-date CV or call Josh at Rubicon for more information.

Customer Service Advisor

Newcastle upon Tyne- 5 days Onsite

Contract role (6 months)

Day rate- competitive TBD

The Role

Join our clients Customer Service Team at the Newcastle Contact Centre to support the personal lending business of a major financial Business Solutions. We are seeking professional, confident individuals to handle high-volume customer enquiries and ensure a positive experience every time.

Key Responsibilities

• Customer Support: Acting as the first point of contact for personal loan enquiries via inbound calls.
• Accuracy: Maintaining up-to-date, precise customer records in a fast-paced environment.
• Compliance: Managing sensitive data strictly in line with GDPR requirements.
• Performance: Consistently meeting KPIs, including Average Handling Time and Service Levels.

Requirements

• Mandatory: Previous experience in a Call/Contact Centre and Customer Service.
• Desirable: Background in Financial Services, Personal Loans, or CRM systems.
• Skills: Strong collaboration, professional communication, and ability to follow strict procedures.

If you interested then please apply and also please share your updated resume on yogeshwari. removed) and I will give you call back to discuss the role further.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

IT Support Engineer (2nd/3rd Line) - Central London Hybrid - Circa 45K plus Bonus

Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Engineer for their London office to play a key role in their expanding and evolving technical function.

This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we’ve placed a lot of them ourselves!).

Key Responsibilities:

• Take the reins across 2nd and 3rd Line support; tackling internal support requests across infrastructure, systems and services, prioritising or escalating tickets as appropriate
• Contributing to relevant projects and making sure internal offerings are up to task
• Helping to improve the wider function and bringing new ideas to the table where it comes to new tech, business processes, methodologies, workflows, and so on

What they’re looking for you to bring to the table:

• Proven track record in the IT Support domain, supporting internal users of all levels of seniority both onsite and remotely
• Strong technical working knowledge of Microsoft tooling such as Windows Server and Active Directory / Entra ID
• Strong grasp of M365 and Azure Admin
• Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare
• PowerShell scripting skills
• Some basic Networking knowledge
• Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc.
• Ideally but not necessarily any knowledge of IaC offerings and/or Linux

If you’re looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, private healthcare, ongoing progression and upskilling, and more, apply now with your latest CV for immediate consideration!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Location: Hybrid - 3 days on site Knutsford
Duration: 31/03/2027
Rate 426
MUST BE PAYE THROUGH UMBRELLA
Role Description:
The CyOps Analyst will support the Cyber Enhancement Programme by operationalising new detection capabilities, improving cyber readiness, and supporting endpoint and containment tooling as Tanium capabilities expand. These roles ensure T1 milestones can be met and that Detection Engineering and C2E workstreams are ready for platform go?live.
Key Responsibilities

• Operate, monitor, and triage enhanced detection outputs generated through Tanium and SIEM integration.
• Support operational readiness for new containment capabilities deployed as part of C2E workstream.
• Validate and operationalise detection content delivered via CI/CD and Tanium telemetry ingestion.
• Aid in correlating endpoint, device discovery, and telemetry insights to support investigations and incident response.
• Work with SMEs to assess gaps, document findings, and ensure operational closure of identified EDR issues.
• Support cyber incident response activities, providing endpoint expertise and rapid analysis.
• Maintain operational dashboards, reporting, and KPI tracking for CEP governance.
• Enhance playbooks and operational procedures to reflect new Tanium-driven capabilities.

Skills & Experience Required

• Experience in Cyber Operations, SOC Level 2/3, or Incident Response.
• Strong understanding of endpoint telemetry, EDR, and detection technologies (Tanium experience desirable).
• Experience triaging and analysing alerts from SIEM, EDR, and endpoint tooling.
• Ability to work across Detection Engineering and IR teams to enhance detection logic and response actions.
• Excellent analytical skills with strong attention to detail.
• Clear communication, documentation, and stakeholder engagement skills."

Stevenage

A phenomenal permanent opportunity has arisen to join the Maritime Weapon System Quality Assurance team supporting projects in the development & production phases of the life cycle at Bristol.

Salary: Circa £50,000 depending on experience

Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification

Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

What we can offer you:

• Company bonus: Up to £2,500 (based on company performance and will vary year to year)
• Pension: maximum total (employer and employee) contribution of up to 14%
• Overtime: opportunity for paid overtime
• Flexi Leave: Up to 15 additional days
• Flexible working: We welcome applicants who are looking for flexible working arrangements
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more
• Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more .

The opportunity:

You will play a pivotal role within an established team with the aim of ensuring all core Quality Assurance activities are met, as well as the potential to work with domestic and international colleagues on projects involving transfer of technology.

This is an outstanding opportunity to network with and see a large variety of MBDA’s functions and activities across all sites. The role will involve working on a multi-national project, as well as with an established Quality network preventing/minimising product non-conformance, supporting smooth equipment delivery, assuring reliable products in Production and continually growing the happiness of our customers.

• Review, give and maintain Project Quality planning documentation.
• Ensure compliance to BMS procedures is maintained.
• Act as Key Point of contact for Design (Project Chief Engineer & CDE) for any Hardware concerns at Bolton.
• Act as External Customer for Product/ Hardware Quality issues/ concerns
• Customer interface for on and off site Product Acceptance activities
• Represent Project at the Op’s NCRP Level 1 & 2
• Act as the Key point of contact for the Project Quality Assurance Manager
• Represent Project QA at the monthly Operations Management
• Report on any escapes to our External Customers
• Ensure product life cycle reviews are planned, carried out and actions handled appropriately.
• Lead product non-conformance and facilitate implementation of non-conformance process.
• Support design and manufacturing defect investigations.
• Provide non-conformance data analysis and summary reports into major equipment and senior management reviews.
• Proactively identify, communicate and mitigate Quality risks and issues to reduce risk and increase customer happiness.
• Participate in process improvement and facilitate local flash audits, providing compliance and process improvement ideas.
• Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies and proficiencies within the Project teams.
• Provide support to the transfer of technology process.

What we’re looking for from you:

• Ideally HNC/HND in Engineering or Quality Assurance is desirable, or equivalent work experience
• Ideally a practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.)
• A high degree of self-motivation, autonomy and ability to work proactively, with excellent organisation, communication & social skills
• An ability to inspire change, a respectful great teammate, comfortable working in a matrix organization
• Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools
• Continuous improvement awareness and initiative to deliver improvements
• Ability to understand and respect cultural differences

Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

(phone number removed) - Monday-Friday + Company benefits + Training + days-based

Telford, Shropshire

Are you a Quality Assurance Engineer or similar looking for a stable, technical role with bespoke training available within a reputable packaging company that has been running for over 25 years?

This company engineers sustainable packaging solutions tailored for some of the biggest retailers in the UK with a couple being Waitrose, Tesco and Aldi. They have continually grown since establishing in 1998 and are now looking to further grow their engineering team.

In this role you and 2 other quality engineers will be responsible for maintaining and improving the quality of products and processes through root cause analysis, reviewing quality metrics and keeping data updated.

This varied, technical role would suit a quality assurance engineer looking, for an exciting, technical role with variety of responsibilities and the opportunity to develop your skills.

The Role

• A mix of desk work and production floor work
• Working alongside production engineers
• Bespoke training
• Days-based 9am-5pm Monday-Friday

The Person

• Quality Assurance Engineer or similar
• Commute to Telford
• Looking for an office based role

Quality assurance , QA, QC, Engineer, Telford, CAPA, Root cause analysing, excel, Shifnal, Brockton, sustainability, Bethell

Ref number: BBH24202

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Field Engineer - Printer Technician

Role Purpose
We are seeking a skilled Field Engineer (Printer Technician) to maintain, repair, and provide technical support for managed print equipment across our client sites. You will ensure all devices are serviced DS’s technical standards and manufacturer specifications, while adhering to all company and client working practices - including strict health and safety requirements.

Security clearance, or a willingness to undergo clearance checks, is required for this role.

Key Responsibilities

• Attend client sites to resolve technical issues as directed by call control, meeting targeted response and resolution times.
• Accurately maintain technical records using PDA and service support tools; communicate effectively with call control throughout each job.
• Organise and maintain a suitable vehicle or on-site spare parts kit to minimise Return to Fit (RTF) visits.
• Ensure all tools, technical manuals, and equipment (including bulletins) are complete, up to date, and in a safe working condition.
• Maintain and manage SharePoint cloud-based documents via regular laptop synchronisation.
• Where applicable, ensure the company vehicle is clean, presentable, and maintained according to procedures.
• Keep accurate records of work-related expenses and submit claims with receipts on time.
• Attend technical training courses, seminars, and online modules to maintain product knowledge and technical competency.
• Collaborate with internal departments to maintain high service standards.
• Escalate technical observations through the appropriate technical channels to support swift resolution of customer or equipment issues.
• Deliver basic end-user training and support when required.

Skills & Experience

• Proven experience repairing and maintaining colour and mono MFP devices, including low, mid, and high-volume systems.
• Strong connectivity skills (eg, installing print drivers, basic networked printer setup).
• High-level diagnostic and fault-finding capability.
• Full UK Driving Licence.
• Ability to work under pressure and meet tight customer deadlines.
• Willingness to follow all client site processes and procedures.
• Analytical, methodical approach to resolving technical challenges.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and the ability to engage with a wide range of stakeholders.
• Positive “Can Do” attitude with a commitment to outstanding customer service.

Fire and Security Engineer Service & Repairs
Covering Lincoln through to Doncaster
️ Permanent NO OUT OF HOURS CALL OUT
Great bonus’ / earning opportunities
Our client with over 1000 STAFF UK WIDE - are recruiting for a multi skilled Fire and Security Engineer.

This opportunity is ideal for a skilled Fire and Security Engineer looking to and finally step away from the call out rota!

What s On Offer for the new Fire and Security Engineer?

• Competitive basic salary (To be discussed after application)
• Excellent performance related bonus scheme
• Manage your own schedule and workload
• Company van (personal use options available), tools & mobile
• Holiday allowance which increases with service
• Pension scheme
• Ongoing manufacturer and industry training
• Stable, nationwide company with long-term progression opportunities
• Plus much more

Fire and Security Engineer Responsibilities

• Service and repairs of fire and security systems (Fire alarms, emergency lighting, CCTV, intruder alarms, access control)
• Small works (Replacements)
• Covering predominantly impressive commercial sites
• Delivering excellent customer service as a professional Fire and Security Engineer

Required:

• Relevant multi skilled Fire and Security Engineer experience
• Drivers licence
• Good customer service skills

️ Apply now for this Fire and Security Engineer role to avoid missing out!

Contact:
Hannah Benneyworth
E: (url removed)
T: (phone number removed)

Fire and Security Engineer Service & Repairs
Covering Kent only
️ Permanent Flexible Hours (40 per week manage your own diary!)
Huge bonus’ / earning opportunities
️ Call out only 1 in 6/7 weeks
Our client with over 1000 STAFF UK WIDE - are recruiting for a multi skilled Fire and Security Engineer.

This opportunity is ideal for a skilled Fire and Security Engineer looking to increase earnings through big bonuses!

What s On Offer for the new Fire and Security Engineer?

• Competitive basic salary (To be discussed after application)
• Excellent performance related bonus scheme Fire and Security Engineers can earn very well on top of basic salary
• Manage your own schedule and workload
• Company van (personal use options available), tools & mobile
• Holiday allowance which increases with service
• Pension scheme
• Ongoing manufacturer and industry training
• Stable, nationwide company with long-term progression opportunities
• Plus much more

Fire and Security Engineer Responsibilities

• Service and repairs of fire and security systems (Fire alarms, emergency lighting, CCTV, intruder alarms, access control)
• Small works (Replacements)
• Covering predominantly impressive commercial sites
• Delivering excellent customer service as a professional Fire and Security Engineer

Required:

• Relevant multi skilled Fire and Security Engineer experience
• Drivers licence
• Good customer service skills

️ Apply now for this Fire and Security Engineer role to avoid missing out!

Contact:
Hannah Benneyworth
E: (url removed)
T: (phone number removed)

EPoS Engineers - Ad-hoc Project Work - Immediate Start

Location: Local Sites - Newcastle, Stockton on Tees and surrounding areas
Sector: Leading Hospitality Client
Rate: £165 per shift (Outside IR35)

We are recruiting for short-term ad-hoc project work starting this week on behalf of a major hospitality client. This is an excellent opportunity for contractors looking for flexible evening work with a quick turnaround.

Role Details

• Start times: Between 4pm and 8pm (on-site)
• Shift duration: Up to 4 hours maximum on site
• Engagement: Outside IR35
• Rate: £165 - £180 per shift
• Start date: Next week - Sunday evening works only for a 2 week period

What We’re Looking For

• Reliable engineers/contractors who can commit to evening shifts
• Good communication and professionalism on client sites
• Ability to work independently and follow project instructions

Interested?

To register your interest or find out more, please apply or email me directly

Role : Lab Engineer

Location : Stevanage, UK

Contract

Inside IR35

The Role

This role plays a critical part in supporting laboratory environments that rely heavily on robust, secure, and validated computing systems. You’ll work closely with scientific teams across R&D settings to ensure that laboratory instruments, data flows, and end-user systems function reliably and efficiently. With exposure to modern infrastructure, validated systems (GxP), IT/OT networks, and advanced analytical technologies, you will be at the forefront of enabling research through hands-on engineering, troubleshooting, and technical expertise.

Your responsibilities:

• Maintain, support, and troubleshoot a global fleet of ~8000 end-user computers across scientific and laboratory environments.
• Image, configure, and onboard new computers into the domain and ensure successful integration into lab networks.
• Secure new and existing hardware following IT security best practices and organisational standards.
• Work directly with scientists and business teams to resolve equipment-related issues and provide technical guidance.
• Troubleshoot, optimise, and implement data flows for various scientific instruments.
• Support validated data backup solutions for analytical equipment, including configuration, documentation, and equipment/software investigation.
• Provide incident management support, user coaching, and access management within R&D settings.
• Manage and resolve tickets through systems such as ServiceNow while ensuring quality and timely resolution.

Your Profile

Essential skills/knowledge/experience:

• Strong computer troubleshooting abilities across hardware, connectivity, network, and laboratory software issues.
• Background in End - User Computing, Desktop Support, or similar break/fix roles (approx. 80% workload).
• Understanding of IP Addressing, subnetting, IT/OT networks, and basic Firewall concepts.
• Strong familiarity with the OSI model and troubleshooting across network layers.
• Working knowledge of Active Directory for device/user management.
• Understanding of computer and endpoint security principles.
• Experience supporting validated systems (GxP) or regulated environments.
• Experience working with ticketing systems such as ServiceNow.

Desirable skills/knowledge/experience:

• Experience configuring validated data backup solutions for analytical laboratory equipment.
• Exposure to scientific instrument dataflows or laboratory informatics.
• Awareness of compliance considerations within GxP and non - GxP environments.
• Microsoft Excel proficiency for reporting, documentation, or workflow tracking.
• Experience in day - to - day operational support and/or broader project support