CNC applications engineer
Salary: starting: £40,000 - £42,000
Field based with some office based work (Huddersfield)
Full time Permanent

This is an amazing opportunity for someone looking to take their career to the next level with a fantastic salary especially considering full training is given PROVIDING you match the essential requirements.

You will be working with an engineering company that established over 40 years ago and since expanded to become one of the market leaders in the industry with their equipment being used in the aerospace, F1, defence sectors and more.

This role will involve staying away from home a couple of night a week every week.

What will you be doing?

You will be traveling the country to customer sites to provide training, give demonstrations and offer technical support for their machinery.

Feedback issues to the head office where applicable and offer solutions for efficiency/cost reduction if possible

Essential requirements.

• Either a 4 year CNC apprenticeship or strong history programming machinery
• Knowledge/Experience of programming CNC machines online & offline
• Clean full UK driving licence.
• Be happy working away from home a few nights every single week.

What do you get out of this?

• Starting salary of £40k - £42k DOE
• Scope to increase salary after 1 year depending on review
• Company car
• Fuel card / hotel card
• 25 days holiday plus bank holiday
• Health and wellbeing programme

APPLY NOW

Applying is easy, just respond back to this advert with your CV clearly showing the skills needed and we will be in touch. Everyone will receive a reply, but please do ensure your CV is relevant.

DV Cleared Call Handler opportunity available suitable for ex-Police individuals or those who have worked in a national security or defence environment. This role is paying 300 per day.

This is a non-IT role. Suitable for someone with a Police background.One of our government clients is looking for an experienced Call Handler to join them for a 6 month contract. They are offering £300 per day, inside IR35.

Our client is based in London (SW1) onsite full time. They operate on a 24x7 rota shift pattern and this role is DAY TIME hours.

This role is working in a DV Security Cleared environment. You will need to be DV (developed vetting) cleared or eligible to undertake DV Security Clearance.

Would suit the following: Communications Operator, Dispatcher, Contact Handler, Command and Control Operator, Communications Officer, Call Centre Handler, Telecoms Operator, Internal Communications.

Skills Experience:

• Outstanding customer service - Calm, confident, and responsive under pressure
• Team player - Collaborative, supportive, and reliable in a fast-paced environment.
• Clear communicator - Strong verbal skills and active listening.
• Organised and efficient - Skilled at managing time and priorities.
• Confident with ICT systems and telephony tools.
• Experience in a contact centre or similar high-volume environment. (Desirable)
• Familiarity with Microsoft Teams and other video call systems to set up meetings and calls. (Desirable)
• Multilingual abilities are a plus. (Desirable)

If you think you’d be a good fit for this role, please apply here. We look forward to hearing from you!

• SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.

Security Installation & Service Engineer

Location: Barrow-in-Furness
Job Type: Full-time, Permanent
Salary: £38,(Apply online only) £44,(Apply online only) per year + overtime and call-out payments

We are looking for an experienced Security Installation and Service Engineer to join our growing team in Barrow-in-Furness. This is a stable, long-term opportunity for a skilled engineer who takes pride in delivering high-quality work and professional customer service.

Benefits

• Competitive salary
• Overtime and night call payments
• 160 hours per month
• Alternate Fridays off
• 22 days annual leave plus bank holidays
• Option to purchase up to 3 additional days holiday
• Company vehicle (personal use permitted)
• Sick pay / attendance bonus scheme
• Company pension scheme
• Full uniform provided
• Supportive team and positive working environment

The Role

Reporting to the management team, you will be responsible for the installation, servicing, and maintenance of electronic security systems.

Key responsibilities include:

• Installation and commissioning of security systems
• Maintenance, servicing, and fault finding
• Supporting remote monitoring systems when required
• Completing job sheets and audit paperwork (manual and electronic)
• Representing the company professionally on customer sites

Requirements

Essential experience

• Minimum 3 years experience in the security systems industry (excluding training)
• Competent in installation and commissioning of security systems
• Strong maintenance and fault-finding skills
• Willingness to participate in a 24-hour call-out rota
• Good understanding of NSI Gold standards
• Full UK driving licence

Screening requirements

• BS7858:2009 screening
• Security Check (SC) clearance
• Disclosure and Barring Service check (DBS)
• Police check

Personal qualities

• Reliable, organised, and self-motivated
• Able to make sound decisions under pressure
• Strong communication and customer service skills
• Good stock control and vehicle housekeeping
• Committed to working safely and following company H&S policies
• Professional and trustworthy when representing the business

Excellent Salary + on call bonus + Training + Progression + Great Benefits
Dublin, Ireland

Are you a support engineer, with a background in IT / Infrastructure / CCTV, looking to join a leading company, where you will enjoy a varied and technical role with specialist training and progression?

This is a fantastic opportunity to join an established business, where you will work with a specialist team of support engineers and play a crucial role within the organisation.

The company are a leading operations business, working with companies across the world to offer innovative solutions. Due to growth, they are looking to add a workshop team leader to their growing team.

In this role you will offer onsite / remote technical IT support but will also be involved with the companies CCTV systems and network infrastructure.

The Role:

• Support / Infrastructure Engineer
• Onsite and remote IT support
• Maintain and improve network infrastructure
• Training on CCTV systems

The Person:

• IT support background
• Experience with IT infrastructure
• Knowledge of CCTV systems desirable
• Full driving license

Reference Number: (phone number removed)

To apply for this role or to be considered for further roles, please click “Apply Now” or contact Ben Fenton at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

IT Security Analyst

Salary: £55,000-£60,000 per yearLocation: Central London - HybridBenefits: Free rail travel + Excellent pension packageContract: Permanent

My client is strengthening their cyber security capabilities as part of an ambitious long-term strategy, and they are seeking a talented IT Security Analyst to join their dedicated security function. This is an exciting opportunity to play a key role in enhancing security operations, protecting critical infrastructure, and driving continuous improvement across a large, complex environment.

The Role

As an IT Security Analyst, you will support all aspects of security operations, incident response, vulnerability management, governance activities, and the development of secure processes across the organisation. You’ll monitor and investigate alerts, analyse threats, lead security assessments, and collaborate with teams to ensure a safe, compliant and resilient technology estate.

You will also contribute to enhancing identity security, infrastructure protection, awareness initiatives, and the onboarding of systems to SOC/SIEM tooling. This role is ideal for someone with strong technical knowledge, excellent communication skills and a passion for defending large-scale environments from emerging threats.

Key Responsibilities

• Investigate and analyse security events, correlating data and identifying root causes.
• Perform deep-dive incident analysis using logs, threat intel and IoCs.
• Conduct proactive and reactive threat hunting.
• Execute vulnerability assessments and support remediation activities.
• Carry out risk analysis, identifying gaps and recommending mitigating actions.
• Support cyber incident response processes and manage related tickets (ServiceNow).
• Onboard systems and log sources to SOC/SIEM; validate SIEM-generated alerts.
• Implement vulnerability scanning and coordinate corrective actions.
• Produce clear reports on emerging risks and security posture.
• Support governance, compliance, training and awareness activities.
• Work closely with infrastructure and technical teams to improve security controls.
• Maintain best-practice configurations across all security platforms.

Key Skills & Experience

• Experience working in a technical cyber security team.
• Strong understanding of incident response, threat investigation and vulnerability management.
• Hands-on experience with security tools such as SIEM, EDR/MDR, WAF, IDS/IPS, firewalls, email security and endpoint protection.
• Solid experience with Microsoft technologies: Exchange, Azure, O365, identity tools.
• Knowledge of DNS, DMARC/DKIM/SPF, networking fundamentals and TCP/IP.
• Familiarity with frameworks such as MITRE ATT&CK, ISO27001, CIS benchmarks, NIST, Cyber Essentials.
• Ability to explain technical concepts to non-technical audiences.
• Strong documentation, analysis and problem-solving skills.
• Experience in security auditing, PCI DSS, CSIRT processes and change management.
• Degree-level education or equivalent experience.
• Certifications such as CySA+, CISSP, Microsoft Certified Professional, ITIL v4 are advantageous.

Personal Attributes

• Highly motivated, proactive and detail-oriented.
• Excellent communication and stakeholder engagement skills.
• Able to work independently as well as collaboratively across teams.
• Strong integrity and commitment to maintaining high security standards.

Become an IN2 Freelancer

£200 £250 per day
IN2-AV Recruitment is expanding our freelance network and is actively seeking experienced AV/VC Technicians in Manchester, Leeds and Birmingham. You will be supporting leading financial institutions and large corporate clients, working on-site to deliver high-quality audio visual and video conferencing support.

This is ideal for established freelancers seeking additional work or professionals between roles looking for short to medium-term assignments.

What We re Looking For

• Based within commutable distance of Manchester, Leeds or Birmingham
• Available for a quick start
• Confident in customer-facing, corporate AV/VC environments
• Strong technical support background across audio visual, video conferencing, displays and presentation systems

Desired Experience

• Proven operational knowledge of AV and VC systems, with strong fault-finding abilities
• Ensuring systems remain fully functional with minimal downtime
• Ability to quickly adapt to new clients and integrate with multiple teams
• Experience supporting high-priority meetings, events and executive-level users
• Strong written and verbal communication skills

Day rates will vary depending on site and individual experience.
Why Freelance with IN2-AV?

• Prompt weekly payments
• Support with limited company set-up or umbrella payroll
• Full contract compliance guidance
• A recruitment team with decades of experience managing AV freelance desks
• Access to a wide range of ongoing contract and ad-hoc opportunities

If you are interested in joining our freelance pool, please apply via the button on this page or call our freelance team on (phone number removed).

Apply today and a member of our team will get in touch to discuss registration and current opportunities.

Become an IN2 Freelancer
£200 £250 per day

IN2-AV Recruitment is expanding our freelance network and is seeking experienced AV/VC Technicians in London to support leading financial institutions and major corporate clients. These roles involve on-site technical support across audio visual, video conferencing, display and presentation systems.

This opportunity is ideal for seasoned freelancers looking to secure additional work, or professionals between roles seeking short to medium-term assignments.

What We re Looking For:

• Based within commutable distance of London
• Available for a quick start
• Strong customer-facing skills within corporate environments
• Confident supporting AV, VC, presentation and meeting room technologies

Desired Experience:

• Solid understanding of video conferencing and AV systems, with the ability to troubleshoot and resolve technical issues
• Ensuring systems remain fully operational with minimal downtime
• Ability to integrate quickly with new teams and adapt to different client needs
• Experience supporting high-priority meetings, events and executive users
• Strong verbal and written communication skills across all organisational levels

Please note: day rates vary based on site requirements and individual experience.
Why Work Freelance with IN2-AV?

• Weekly prompt payments
• Support with limited company or umbrella payroll set-up
• Full contract and compliance guidance
• Decades of experience managing freelance AV talent
• Access to regular contract and ad-hoc opportunities across London

If you are interested in joining our freelance pool, please apply via the button on this page or call our freelance team on (phone number removed).

Apply today and one of our team will contact you to discuss registration and our current opportunities.

Job Role: Electronics Junior/Trainee Technical Support Engineer

Location: Kent

Start Date: ASAP

Duration: Permanent

Salary: 26 - 28,000

Must have Right to Work in UK - No Sponsorship Available

Role Summary:

Our client is a leading Electronics Manufacturer, Who are looking for a Electronics Junior/Trainee Technical Support Engineer. This role would be ideally for a Graduate with a degree or someone with a HND/HNC in Electronics

Key Responsibilities:

• Provide technical support via telephone, email, and other communication channels to customers, distributors, engineers, and internal staff.
• Diagnose and resolve technical issues relating to fire detection and alarm control systems.
• Offer guidance on installation, commissioning, configuration, and maintenance of Kentec products.
• Support overseas partners and customers, taking account of different regulatory and operational requirements.

Desired Qualifications / Skills:

• Good communication and people skills.
• Familiar with MS Office (Outlook, Word, Excel).
• Interest and knowledge of basic electronics and microprocessor-based technology is important.
• Technical understanding of fire detection and alarm systems (conventional and.addressable systems preferred).
• Experience within the fire safety, life safety, or related electrical/electronic
• Engineering qualification (HNC/HND or equivalent in Electrical/Electronic

Please note, this role is fully on-site.

If this is of interest to you, please forward your updated CV to (url removed)

Security Installations Engineer - Security, CCTV, Access Control

Location: London City & West End - site based.

We are looking for an experienced Security Installations Engineer to join our client’s growing team. You will be responsible for the installation and commissioning of advanced security systems such as IP CCTV, Access Control, and Entry Phone systems across multiple commercial locations in London and the West End.

What You ll Be Doing:

• Installing and commissioning various security systems on-site.
• Delivering outstanding customer service by being professional, efficient, and courteous.
• Participating in an on-call rota (approximately 5-6 times per year) with added incentives.
• Ensuring all work complies with Health & Safety standards and guidelines.
• Keeping thorough and accurate documentation for all projects.
• Potential opportunities for overtime or additional hours, if interested.
• Communicating effectively with clients and team members to ensure excellent service delivery.

What We re Looking For:

• At least 5 years’ experience in security systems installations and maintenance.
• Strong experience with CCTV, Access Control, Entry Phone, and Intruder Alarm systems.
• The ideal candidate will have experience with any of the following leading fire and security platforms; Paxton, Avigilon, Gallagher, Salto, Texecom or Hikvision.
• Possession of a CSCS or ECS card.
• A clean criminal record, as security screening is required for various projects.

Benefits

• Monthly travel costs covered (Zones 1 2)
• Company phone, tools, uniform and PPE provided
• Fully funded, role-required certifications and training
• Employee ownership scheme (eligibility after 12 months service)
• Paid on-call rota

If you have the required experience and are looking for an exciting new challenge, we encourage you to apply!

About the opportunity

Start your career in IT without the jargon.

Netcom Training s fully-funded Digital Support course (Level 3) is the fastest way to launch a career in IT Support and Cloud Services.

If you enjoy solving technical problems and want to move beyond resetting passwords, this course is for you. You will gain hands-on skills in Network Infrastructure, Cloud Computing (IaaS, PaaS, SaaS), and Cyber Security - the exact skills employers in Manchester are hiring for right now.

Whether you aim to become a Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst, this course offers a portfolio-based assessment with no exams. We judge you on your practical ability to do the job, not how well you take a test.

Complete the training and secure a guaranteed interview to kickstart your career

Course Details

• Start Dates: 09/03
• Duration: 16 weeks
• Schedule: Mon-Thurs 6-9pm
• Format: Online, practical workshops
• Qualification: NCFE Accredited Level 3 Certificate (includes UCAS points)

What you ll learn

You will develop a robust technical skillset across six job-ready modules:

• IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems.
• Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS.
• Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments.
• Data Management: Source, cleanse, and analyse data to present actionable insights.
• Digital Transformation: Explore Agile project management and how to support digital change.
• Sector Skills: Understand IT policies, legislation, and industry structure.

Career Pathway

Successful participants are guaranteed an interview with our network of partners.

Potential Roles:

• IT Support Technician
• Cloud Support Assistant
• Junior Network Engineer
• Service Desk Analyst

Eligibility

This is a government-funded opportunity. To apply, you must:

• Live in Greater Manchester (GMCA region).
• Be aged 19 or over.
• Have lived in the UK/EU for a minimum of 3 years.
• Earn below the gross annual wage cap.
• Prerequisites: Basic IT skills are required.

Cost

This is a fully-funded course with no fees complete the training, build your portfolio, and secure your guaranteed interview.

provided you meet the learner obligations outlined in our employablility terms and conditions, which can be found on our website.

The Customer Support Advisor position in the business services industry involves providing exceptional support to customers, ensuring their queries and concerns are effectively addressed. This permanent role is based in West Oxford and requires a proactive and service-oriented approach to meet customer needs.

Client Details

Our client is an organisation within the business services industry, dedicated to delivering reliable and professional services to its clients. They focus on fostering a supportive work environment and providing excellent opportunities for growth.

Description

Key responsibilities of the Customer Support Advisor include:

• Respond to customer queries via email, phone, and other communication channels in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer complaints and provide appropriate solutions to ensure satisfaction.
• Assist customers with product or service information and guidance.
• Collaborate with internal teams to address and resolve customer issues effectively.
• Identify and escalate priority issues to the relevant departments when necessary.
• Contribute to improving customer service processes and practices.
• Provide updates and follow-ups to customers regarding the status of their enquiries.

Profile

The successful Customer Support Advisor should have:

• Previous experience in a customer service/client facing position is highly desirable.
• Strong communication skills, both verbal and written, to engage effectively with customers.
• Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
• Confidence to make outbound calls with a strong telephone manner.
• A positive attitude and a commitment to delivering exceptional customer service.

Job Offer

Benefits include:

• A competitive salary
• Quarterly bonus
• A supportive work environment with full training provided
• Opportunities for personal and professional growth
• A comprehensive benefits package
• Access to many company perks
• Free parking onsite
• Flexibility to work hybrid remote

About the opportunity

Netcom Training s government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification. Upon successful completion of the course, participants are guaranteed an interview with one of our partner employers.

Course details

• Duration: 7 weeks
• Format: Online, practical workshops
• Schedule:
  • Mon-Fri 09:45AM-2:45PM

What you ll learn

• Setting up and maintaining secure networks
• Configuring and integrating desktop and mobile devices
• Applying cloud security and disaster recovery methods
• Understanding IT systems, legislation and business operations

Additional benefits

• High-impact employability workshops
• Six months access to online employability courses
• Ongoing career support

Career pathway

Successful participants are guaranteed an interview with Innosonic Ltd or one of our other leading partners - a national IT services company working with major clients such as Jaguar Land Rover, the NHS, and UK universities.

Eligibility

To apply, you must:

• Live in the West Midlands
• Be aged 19 or over
• Earn below the gross annual wage cap of £34,194 (West Midlands)
• Not currently be undertaking any other government-funded training
• Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is

Cost

Free government-funded course leading to a guaranteed interview and continued career support.

provided you meet the learner obligations outlined in our employablility terms and conditions, which can be found on our website.

Customer Onboarding Analyst is required by my international client based in the Slough area. They are looking for a recent graduate level candidate who has some customer service experience to join their Customer Onboarding Team which makes up part of their larger IT capability.

This role will be office based for five days per week whilst full training is given, once up to speed they work a hybrid model with three days onsite and two days remote based.

Responsibilities, not limited to:

The successful candidate will be responsible for:

Customer Onboarding for Fulfilment Customers and First line Support for any customer issues raised with the IT Team

The role will be responsible for being the first line support for the following tasks:

• Customer Issues

Providing first response to any customers raising an issue with booking a shipment or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing the relevant team members until the issue is resolved.

• Company Systems

Another part of the IT Team is the Support and System Infrastructure Team. You will also be working with them to ensure any issues raised for them are being dealt with respond to the tickets if needed.

• Integration Pre-Sales

Supporting the sales team by providing any information required to assist them with discussing the potential integration with prospect customers. Such as providing guides, documentation or organising conference calls with relevant team members.

• Customer Onboarding

Being the point of contact for customers integrating with the company, asking any questions that you can answer directly and liaising with IT Team Members where needed. Following the entire integration through until tested and that customer is live. Working interdepartmentally acting as a bridge between business and technical functions where needed.

• Requirements Gathering and Technical Specifications

Pre-Sales will establish a baseline for the needs of the customer, but you would need to be able to translate and establish these needs to both technical and business requirements. This may include gathering information from various departments, talking to the customer directly or even researching 3rd party software for implementation to existing systems.

• Internal Projects

There are always internal projects being delivered by the IT Team to improve business functions. This role will be involved in managing any information requests during development and then organise testing once complete while relaying and feedback.

Person Specification & Skills:

A candidate that would be successful in this role will have the following skills:

• Strong problem-solving skills to investigate issues and find the cause of the problem or find the best equipped team member to deal with the issue. Using processes such as trial-and-error and process of elimination
• Well-developed communication skills backed up by experience in customer facing roles. A ability to speak with confidence and in a concise manner. This includes both written and verbal communication.
• An ability to prioritise work based on the importance and potential impact of any tasks. This can also include having sudden issues or tasks being given to the candidate causing them to have to re-prioritise their workload.
• Good organisation and time management skills, particularly while working from home.
• An interest in learning new topics and technologies to a level of knowledge that can be applied and explained to others.
• Works well as part of a team both large and small, hopefully some experience of working with technical contacts such as developers.

A candidate would benefit from the following experience/ skills, but it is not required:

• A knowledge of the Logistics/ E-Commerce industry
• Experience using Salesforce/ Service Cloud
• Experience delivering projects
• A knowledge of/Experience with Warehouse Management Systems (WMS)

This is a fantastic entry level role, please send your CV in the first instance and if relevant you will be contacted with full role and company information.

We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.

The candidate must meet the following requirements:

• Be subject to Basic Disclosure & Barring Services check.
• Able to work a full 40 hour week

Role: Junior Systems Engineer (Fresh Graduates Welcome!)
Location: Gloucestershire (Office-based; Hybrid options available after probation period)
Salary: £25,000 - £29,000 per annum

*Applicants must have the permanent right to work in the UK; no visa sponsorship is available for this position.

Are you a tech-obsessed graduate or a “tinkerer” looking to accelerate your career in Cyber Security?

We are partnering with a specialist intelligence firm in Gloucestershire to find a Junior Systems Engineer. This isn’t just a support role; it is a career launchpad where you will be mentored by senior staff to take on complex infrastructure projects.

Why This Role?

• Mentorship: You will receive regular 1-on-1 guidance to help you master new systems.
• Project Ownership: Alongside daily duties, you’ll research and complete independent technical projects.
• Advanced Exposure: While you’ll start with IT fundamentals, you’ll eventually get hands-on with Data Centre footprints, Containerisation, and Kubernetes.
• High Impact: You’ll support a team that identifies insider threats and protects critical infrastructure.

What You’ll Be Doing:

• Systems Management: Providing first-line support for Windows, Apple, and Linux devices.
• Onboarding: Handling all IT aspects for new employees to ensure they are ready for day one.
• Infrastructure Support: Managing the Microsoft Intune environment and assisting with server configurations.

Who You Are:

• Early Career: You might be a fresh graduate or someone with 1-2 years of IT experience.
• Self-Motivated: You have a genuine passion for hardware and software and love learning independently.
• Technical Foundation: You have some familiarity with Windows 11, Linux, and basic networking concepts.
• Mobile: You must have a driving license and your own car for occasional travel.

Apply now or email me for a confidential chat!

Location: Warwickshire (Hybrid - typically up to 2 days per week on-site)About the RoleWe are seeking an experienced Oracle HCM Specialist to join our team supporting the ongoing maintenance and enhancement of ESR. This role is predominantly functional with some technical responsibilities, requiring strong communication skills and the ability to work closely with end users to resolve queries and issues efficiently.You will act as a key point of contact between the business and IT, helping to prioritise issues, investigate problems, and provide clear, professional guidance to stakeholders at all levels.Key Responsibilities

• Provide functional support for ESR and associated Oracle HCM modules.
• Investigate, analyse, and resolve issues raised by end users, system operators, and the help desk.
• Manage and prioritise service requests, incidents, and problems within agreed SLAs and OLAs.
• Communicate effectively with users, IT teams, and project stakeholders.
• Build strong working relationships with clients and project teams.
• Deliver clear, politically sensitive responses and solutions when required.

Required Skills & Experience

• Strong Oracle HCM expertise (e.g. Oracle HRMS, Oracle SSHR, Oracle Workflow, OLM, Oracle BI, SQL).
• Proven application support experience.
• Strong problem-solving, investigative, and analytical skills.
• Ability to query, manipulate, and configure SQL.
• Experience using help desk/ticketing systems.
• Excellent customer-facing communication skills (verbal & written).
• Ability to work effectively with colleagues and stakeholders at all levels.
• Strong negotiation and persuasion abilities.

Nice-to-Have Skills

• Understanding of the ITIL framework.
• Knowledge of UK Payroll legislation.
• Experience working in the healthcare sector.

What you need to do nowIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software - all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on

Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location: Covering schools in the Slough area of Berkshire

Salary: £26k-£32k base salary + mileage payments

What you will bring to the role:

• Previous experience in an IT Support capacity up to 2nd line would be great, but not essential.
• Experience of working within a school, academy or College would be very highly desired and advantageous.
• Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
• Experience supporting Office 365
• Excellent customer services skills with a passion for providing a customer facing first class service.

If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!

A specialist education technology provider supporting schools and Multi-Academy Trusts across the South-East is seeking an IT Support Engineer to be based on-site at a well-established secondary school in Surrey.

This organisation delivers modern, enterprise-grade IT infrastructure to the education sector and works closely with leadership teams to ensure reliable, secure and forward-thinking technology environments.

Location: Croydon (Site based)

Salary: £26,000 - £30,000 DOE + Bens

Contract Type: Full Time, Permanent

The Role

You will act as the dedicated on-site IT Engineer, providing day-to-day user support while administering and maintaining the school’s IT systems and network infrastructure. The schools are investing in modern technologies to support next-generation teaching, offering strong technical exposure in a progressive environment.

Key Responsibilities

• Provide responsive IT support to teaching and support staff

• Administer and maintain Windows Server (2019/2022/2025) environments

• Support Windows 11 devices and Microsoft 365 services

• Maintain wired and wireless networks, firewalls and filtering systems

• Troubleshoot PCs, laptops, mobile devices and AV equipment

• Keep users informed on issue resolution and system updates

Key Attributes

• Strong customer service mindset with excellent communication skills

• Logical, methodical and calm under pressure

• Comfortable supporting users at all technical levels

• Professional and personable within a school setting

• Motivated to continue learning and developing skills

Experience Required

• Experience supporting Windows 11 and Microsoft 365

• Exposure to Windows Server 2019/2022 environments

• Knowledge of networking fundamentals (wired, wireless, firewall basics)

• Experience supporting end-user hardware and AV systems

• Must live within commutable distance of Surrey-based site

• Willingness to undergo enhanced DBS clearance

Security Engineer Opportunity Scotland Region

Salary: Up to £40,000 + Overtime
Benefits: Company Van (Personal Use), 25 Days Holiday + Bank Holidays, Pension, Life Assurance, Flexible Working

Are you a skilled Security Engineer with a passion for safeguarding high-profile sites and delivering top-tier service? Our client a leading provider of integrated security solutions is seeking a proactive and reliable engineer to join their team in the Southwest. This is a fantastic opportunity to work on large-scale, high-end systems across a diverse client base.

Security Engineer Role Overview

As a Security Engineer, you ll be responsible for fault diagnostics, planned preventative maintenance (PPM), and reactive out-of-hours support. You ll play a key role in maintaining the integrity and safety of critical infrastructure, requiring a high level of vetting due to the sensitive nature of the sites.

Security Engineer Key Responsibilities

• Respond to service calls and complete updates via the helpdesk system
• Deliver courteous, efficient, and professional service at all times
• Maintain the company vehicle in good working order
• Support colleagues and contribute to a collaborative team environment
• Participate in the call-out rota and adapt to flexible working hours
• Uphold company standards and management systems
• Assist the Service Manager with additional duties as required

Skills & Attributes

• Methodical problem solver with strong analytical skills
• Confident communicator with excellent documentation ability
• Organised, reliable, and self-motivated
• Willing to learn and share knowledge
• Strong customer service and telephone manner
• Team-oriented with a proactive mindset

Technical Expertise

Essential:

• CCTV, IT, and PID systems
• Access Control with Site Mustering
• DVR & NVR systems
• On-site repair capability

Desirable:

• Galaxy Alarms, Cortech GUI, CEM Access Control
• Synergy, Video Matrix Systems, IP Networks
• RAID Recording, Gate & Barrier first-line repairs

What s in It for You

Our client offers a comprehensive benefits package designed to support your wellbeing and career growth:

• Salary up to £40,000 + Overtime
• Company Van (with personal use)
• Remote & Hybrid Working Options
• Flexible Hours Around Core Schedule
• Health & Wellbeing Programme
• Life Assurance (4x Annual Salary)
• 5% Matched Pension Scheme
• Holiday Carry-Over (Up to 5 Days)
• Reward & Recognition Programme
• Long Service Awards

Ready to take the next step in your security engineering career? Apply today to join a forward-thinking team committed to excellence and innovation.

IT Support Engineer

Milton Keynes

Up to £32,000

I am recruiting for an IT Support Engineer on behalf of my client based in Milton Keynes. This is an excellent opportunity for a technically capable and customer-driven support professional who enjoys solving problems and working across a varied client base.

The position is primarily service desk focused (around 80%), delivering remote and telephone-based support, with approximately 20% of your time spent visiting client sites when hands-on assistance is required.

The Opportunity

You will play an important role within the support function, acting as a key contact for technical queries and incidents. The role covers a broad range of technologies including Microsoft 365, Windows environments, networking infrastructure, and hosted telephony platforms.

This position would suit someone with previous 1st and 2nd line experience who is confident working independently, managing their own ticket queue, and delivering excellent customer service.

Key ResponsibilitiesRemote & Service Desk Support

• Provide responsive technical assistance via phone and remote access tools
• Take ownership of support tickets from initial logging through to resolution
• Troubleshoot and resolve issues across desktop, cloud, and collaboration platforms
• Support users with Microsoft 365 applications, email configuration, user accounts, and permissions
• Assist with device builds, system configuration, and general IT troubleshooting
• Escalate more complex issues appropriately while maintaining communication with the customer
• Ensure tickets are updated clearly and meet agreed service levels

Client Site Visits

• Attend customer premises when physical intervention is required
• Install and configure new hardware including PCs, laptops, and peripherals
• Carry out equipment replacements and troubleshooting
• Support workstation rollouts, onboarding of new users, and technology refresh projects
• Provide basic on-site network troubleshooting when necessary

Infrastructure & Telephony Support

• Assist with support of networking equipment including wired and wireless environments
• Troubleshoot connectivity and Wi-Fi related issues
• Provide user-level support for hosted VoIP systems, including handset setup and configuration

Documentation & Continuous Improvement

• Maintain accurate and thorough ticket notes
• Follow established operational procedures
• Contribute to improving internal documentation and knowledge sharing

What We’re Looking ForEssential Experience

• Experience in a 1st or 2nd Line IT Support role
• Strong knowledge of Microsoft 365 and Windows 11 environments
• Confident supporting users remotely and over the phone
• Understanding of networking basics such as LAN, WAN, and wireless connectivity
• Excellent communication skills and a professional approach to customer service
• Ability to prioritise and manage multiple tasks effectively

Desirable Experience

• Previous experience within an MSP environment
• Exposure to cloud-managed networking solutions
• Experience supporting VoIP platforms
• Relevant technical certifications or a willingness to work towards them

What’s on Offer

• Salary up to £32,000
• Varied and hands-on role across multiple technologies
• Opportunities for professional development and progression
• Supportive working environment

Software Support Analyst - Southampton (hybrid working)

Up to 41k

Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Software Support Analyst to join their team on a permanent basis. This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations.

In this role, you will provide support across 1st-3rd line tickets/issues, ensuring timely and effective resolution. You will also play a key role in implementing software changes and fixes into both hosted and customer environments. The company is very customer-focused and delivering excellent service and client satisfaction is a top priority.

Key Responsibilities:

Provide 1st-3rd line support to clients, troubleshooting and resolving a variety of technical issues

Assist in the implementation of software changes and updates in hosted and client environments

Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction

Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations

Requirements:

A strong analytical thinker who thrives on solving complex problems

Previous experience as a Support Analyst, able to hit the ground running

Strong SQL skills and a solid general helpdesk/support background

Experience with financial or business systems is highly beneficial

Technically adept, able to troubleshoot complex issues beyond basic support

Working knowledge of Windows Client Server Operating Systems and a good understanding of general IT infrastructure

Any bespoke software support experience would be an advantage

Competitive salary up to 41,000 plus many other attractive benefits.

Ability to WFH 3-4 days per week once passed probation.

Your new companyAre you a tech-savvy problem solver who loves improving systems, supporting people, and making technology work smarter for a growing business? This organisation is looking for an IT Support Technician who wants to be part of a modernising, innovative, and values-driven organisation helping them accelerate their journey of digital transformation, automation, and business growth. They are more than just an engineering and manufacturing business; they’re a corporate family. They take pride in delivering quality, supporting each other, and constantly improving. You’ll work closely with the UK teams and our Group IT department in Germany, supporting all technology across the business and helping shape the systems of tomorrow.Your new roleAs the IT Support Technician, you will play a key part in maintaining and developing the entire UK technology stack. You’ll support end-users, help deliver critical IT and business projects, and ensure all our systems remain secure, reliable, and future-ready.You’ll be involved in everything from daily technical support to major digital initiatives, including SAP rollouts, cloud migrations, IoT automation, fleet systems, and much more.Technical Support & Operations

• Provide deskside and remote support across all UK sites
• Maintain servers, operating systems, security tools, hardware, and mobile devices
• Assist with backups, business continuity, access management and licence renewals
• Produce clear training content, including video-based process guides
• Work collaboratively with Group IT in Germany

Systems & Project Delivery

• Support SAP Business One implementation for new acquisitions
• Assist with cloud migrations and infrastructure transitions
• Help deliver new digital systems, including fleet software, AP automation, e-signing and expenses tools
• Support IoT initiatives connecting vehicles, sensors and devices for predictive maintenance

Continuous Improvement

• Audit systems and processes to identify risks and opportunities
• Suggest and support new technologies that improve efficiency
• Ensure adherence to security, environmental and health & safety policies

What you’ll need to succeed

• Strong interest and knowledge in:Servers & virtualisation, Microsoft technologies, networking (access, core & edge), ERP/CRM systems, backups & recovery, monitoring tools, hardware support
• Excellent communication skills and a friendly, customer-first attitude
• Logical, analytical thinker with strong problem-solving skills
• High attention to detail and pride in delivering quality work
• A collaborative team player with the confidence to ask for support when needed
• Ability to prioritise workload and provide regular updates to stakeholders
• Commitment to our core values: Honesty, Corporate Family, Continual Improvement, Quality, Innovation

Desirable

• Experience working in a similar technical support environment
• Project management knowledge
• Basic accounting or financial systems awareness

What you’ll get in return

• A supportive, family-oriented working culture
• Opportunities for growth, development and training
• Involvement in modern digitalisation initiatives
• A role where your ideas truly make a difference

What you need to do nowIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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