Make yourself visible and let companies apply to you.
Roles
Support Engineer Jobs
Overview
Looking for your next role as a Support Engineer? Discover a wide range of Support Engineer jobs on Haystack, the leading IT job board. Whether you're an experienced technical support specialist or just starting your career in IT support, our curated listings connect you with top employers seeking skilled professionals. Find your perfect Support Engineer job today and take the next step in your tech career!
V05659 Recruitment Operations Professional
Outsource
North West England
Hybrid
Junior - Mid
£15/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Recruitment Administrator
Contract: 12 Months
Based: Preston
Hourly rate: £15.24 PAYE
Onsite: hybrid
Full time – 37 hours per week

Skills:

  • Experience working within recruitment operations (contingent recruitment desirable)
  • Strong understanding of recruitment processes and SLAs
  • Excellent IT capability, including Applicant Tracking Systems
  • Advanced Microsoft Office skills (particularly Excel)
  • Experience handling high-volume transactional activity

The Job

  • Managing the end-to-end onboarding process for contingent workers, ensuring first-day readiness
  • Providing timely updates to recruiters, hiring managers, agencies and candidates
  • Acting as a key point of contact for recruitment queries, escalating where required
  • Building strong relationships with stakeholders across the business and supply chain
  • Manipulating and analysing data to support reporting and improve process accuracy
  • Producing weekly billing and clocking reports with high attention to detail
  • Investigating and resolving billing discrepancies and data issues
  • Managing multiple live queries simultaneously while maintaining service quality
  • Supporting the implementation of new processes and continuous improvement initiatives
  • Ensuring compliance with internal SLAs, quality measures and HR processes

If you would like to be considered for this role please don’t hesitate to click apply or call Levi Jackson on 0161 694 9192 for more information.

About BAE:
BAE Systems is a leading global defence, aerospace, and security company. They’re experts in delivering advanced solutions for air, land, and naval forces, as well as commercial aerospace and cyber security. Known for its commitment to innovation and excellence, BAE Systems offers exciting career opportunities for those looking to make a significant impact in cutting-edge technology and defence sectors.

Inclusion statement
Outsource UK is committed to creating a diverse environment and is proud to be an equal opportunity employer. You’ll receive consideration for your application without regard to race, religion or belief, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age.

Lab Engineer - Stevenage, UK
Infoplus Technologies UK Ltd
Stevenage
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Role: Lab EngineerDuration: 6 MonthsLocation:Stevenage, UK

The Role

This role plays a critical part in supporting laboratory environments that rely heavily on robust, secure, and validated computing systems. Youll work closely with scientific teams across R&D settings to ensure that laboratory instruments, data flows, and end-user systems function reliably and efficiently. With exposure to modern infrastructure, validated systems (GxP), IT/OT networks, and advanced analytical technologies, you will be at the forefront of enabling research through hands-on engineering, troubleshooting, and technical expertise.

Your responsibilities:

  • Maintain, support, and troubleshoot a global fleet of ~8000 end-user computers across scientific and laboratory environments.
  • Image, configure, and onboard new computers into the domain and ensure successful integration into lab networks.
  • Secure new and existing hardware following IT security best practices and organisational standards.
  • Work directly with scientists and business teams to resolve equipment-related issues and provide technical guidance.
  • Troubleshoot, optimise, and implement data flows for various scientific instruments.
  • Support validated data backup solutions for analytical equipment, including configuration, documentation, and equipment/software investigation.
  • Provide incident management support, user coaching, and access management within R&D settings.
  • Manage and resolve tickets through systems such as ServiceNow while ensuring quality and timely resolution.

Your Profile

Essential skills/knowledge/experience:

  • Strong computer troubleshooting abilities across hardware, connectivity, network, and laboratory software issues.
  • Background in End-User Computing, Desktop Support, or similar break/fix roles (approx. 80% workload).
  • Understanding of IP addressing, subnetting, IT/OT networks, and basic firewall concepts.
  • Strong familiarity with the OSI model and troubleshooting across network layers.
  • Working knowledge of Active Directory for device/user management.
  • Understanding of computer and endpoint security principles.
  • Experience supporting validated systems (GxP) or regulated environments.
  • Experience working with ticketing systems such as ServiceNow.

Desirableskills/knowledge/experience:

  • Experience configuring validated data backup solutions for analytical laboratory equipment.
  • Exposure to scientific instrument dataflows or laboratory informatics.
  • Awareness of compliance considerations within GxP and non-GxP environments.
  • Microsoft Excel proficiency for reporting, documentation, or workflow tracking.
  • Experience in day-to-day operational support and/or broader project support.
Project Manager
Creative Support
Manchester
In office
Mid - Senior
£30,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You’ll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability.

Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard.

In this role, you’ll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare.

You’ll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards.

Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies.

Practitioner and supervisory or management experience are desirable for this role, as well as relevant qualifications.

If you’re hardworking, resilient, reflective, with a strong ethical duty of care and a commitment to safeguarding vulnerable individuals, we encourage you to apply.

Vacancy Reference Number: 92306

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

Network & Infrastructure Administrator
Creamline Dairies
Manchester
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED

Location: (Head Office / Depot / Hybrid as applicable)
Company: Creamline Dairies Ltd

Package

Salary: Competitive depending on experience
Hours: 37.5 hours per week

Car Owner and Clean Driving licence essential

Eligible to work in the UK

About Creamline

Creamline is a long-established and growing dairy business supplying fresh milk and dairy products to homes and businesses across the region. Our operation combines production, logistics, doorstep delivery rounds and wholesale supply.

We are investing in our systems, infrastructure and data to support the next stage of the companys development. As part of this, we are strengthening our internal IT capability.

This is an opportunity to join a business where technology is becoming increasingly important to how we operate and grow.

The Role

We are looking for a Network & Infrastructure Administrator to support and develop the companys IT environment across multiple sites. This is a hands-on role responsible for maintaining reliable systems, supporting users and helping to deliver improvements to our infrastructure, security and connectivity.

The role will work closely with the Head of IT and colleagues across the business.

Key Responsibilities

Helpdesk Management

  • Take ownership of the day-to-day operation of the IT helpdesk
  • Ensure incidents and service requests are logged, prioritised and resolved in a timely way
  • Communicate clearly with colleagues so they understand progress and outcomes
  • Prioritise issues based on operational impact to the business
  • Identify recurring problems and work with the Head of IT to address root causes
  • Help improve helpdesk processes, response times and user experience
  • Contribute to building a reliable and well-organised internal IT support service

Infrastructure & Systems

  • Maintain and support the companys servers, networks and core infrastructure
  • Monitor system performance and resolve issues
  • Support system upgrades and improvements
  • Assist with cloud services and system integrations

Security & Reliability

  • Support cyber security measures and system monitoring
  • Maintain backups and disaster recovery processes
  • Help ensure systems remain stable, secure and available
  • Manage and keep updated our asset management tool to define future needs to ensure infrastructure and ICT items remain current and compliant.

User Support

  • Provide second and third line support across the business
  • Support users across multiple locations
  • Help resolve hardware, software and connectivity issues

Projects & Improvements

  • Assist with delivery of IT improvement projects
  • Support rollout of new systems and technology
  • Contribute ideas to improve efficiency and resilience

You are:

  • A practical, reliable and proactive person who enjoys solving problems and improving systems whilst demonstrating a sense of urgency.

  • You have experience of working independently in:

  • Microsoft environments (Windows Server / Microsoft 365)

  • Networking (switches, firewalls, VPNs)

  • Virtualisation platforms

  • Backup and disaster recovery

  • Cyber security practices

  • Supporting users in a multi-site business

  • logistics, manufacturing or operational businesses (optional)

  • Practical and solutions-focused

  • Calm under pressure

  • A good communicator with non-technical colleagues

  • Organised and able to prioritise

  • Interested in improving how things work

Closing date for this position is no later than 13 March 2026.

Outage QA/QC Engineer
Astute Technical Recruitment Ltd
Leeds
In office
Mid - Senior
£30/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Astute’s Power team are looking to recruit an Outage QA /QC Engineer in Leeds on a contract basis.

Key skills required for the Outage QA/QC Engineer role

  • Perform inspections of boiler pressure parts including membrane walls, superheaters, economisers, headers, drums, and associated pipework.
  • Carry out manufacturing surveillance at vendor workshops, including monitoring fabrication activities against ITPs and project requirements.
  • Verify welding activities including fit-up, welding parameters, weld mapping, and compliance with approved WPS/PQRs.
  • Confirm welder qualifications and ensure consumables and welding processes meet specification requirements.
  • Witness and review NDE activities (UT, RT, MT, PT) and confirm acceptance to relevant standards.
  • Verify material traceability including heat numbers, MTRs, and PMI requirements where applicable.
  • Witness pressure testing/hydrostatic testing and ensure test preparation and documentation is completed correctly.
  • Record inspection results, produce reports, and support compilation of QA/QC documentation and turnover packs.
  • Raise quality concerns and NCRs, supporting corrective action implementation and close-out.
  • Liaise with contractors, site supervision, and client representatives to ensure quality expectations are met.
  • Must hold QA/QC inspection experience in heavy industrial environments.
  • Must hold Confined Space, Face Fit Testing Certificate, CSCS Card (or equivalent) and CSWIP Welding Inspector Qualification
  • Must be prepared to work long hours

Location, day rate and timeframe of the Outage QA/QC Engineer role

  • Leeds
  • £30.00 per hour
  • 2+ Months contract
  • April 2026

INDPOW

Astute People are acting as an employment business in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government’s Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.

Service Engineer / CCTV Control Rooms & Integrated Security
Ocular
London
In office
Junior - Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Service Engineer / CCTV Control Rooms & Integrated Security Site Engineer

A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone confident in fault finding, PPM and technical support.

If youve also worked in the following roles, wed also like to hear from you: Site Engineer, CCTV Engineer, Access Control Engineer, Security Installation Engineer

SALARY: £40,000 - £44,000 per annum + Benefits

LOCATION: Site in East London or Site in Central London

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments.

As a Service Engineer you will deliver maintenance, troubleshooting and planned preventative maintenance (PPM) across digital CCTV, access control systems and perimeter detection systems. You will work on enterprise level systems and control room solutions, ensuring infrastructure and networked security equipment operate at peak performance.

The Service Engineer will join a dedicated regional service team, providing technical support, fault finding and on-site repair capability while maintaining excellent customer service standards. This role requires flexibility, a proactive attitude and the ability to work within demanding, high-security settings.

ABOUT US

Ocular is an independent security systems integrator with over four decades of experience delivering security solutions across high-security, public space, transport, and infrastructure projects throughout the UK and Ireland.

The company is committed to building long-lasting customer relationships by delivering exceptional service at every stage. Through strong partnerships with leading technology providers, Ocular remains at the forefront of innovation, delivering reliable, tailored security solutions to meet each customers unique requirements.

As part of Synectics Plc, our company values underpin everything we do, and we consistently recognise individuals within our business who demonstrate these behaviours.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as the Service Engineer include:

  • Service Delivery: Provide a reliable, courteous and efficient engineering service to the client at all times

  • System Maintenance: Carry out day-to-day care, maintenance and repair of large-scale digital CCTV and access control systems

  • Control Room Support: Maintain and support complex control room environments and monitor wall solutions

  • Perimeter Systems: Support and maintain perimeter detection and intruder detection systems

  • Planned Preventative Maintenance: Complete scheduled PPM tasks in line with service agreements

  • Fault Finding & Repairs: Diagnose issues, undertake on-site repairs and ensure systems are restored promptly

  • Client Communication: Maintain clear and consistent communication with clients and third-party vendors

  • Helpdesk Updates: Accurately update and close service calls via the helpdesk system following each visit

  • Professional Standards: Maintain a professional appearance and positive attitude representing the organisation

  • Team Support: Assist colleagues and participate in the call-out rota and occasional nights away as required

CANDIDATE REQUIREMENTS

ESSENTIAL

  • Sound knowledge of CCTV systems and IT systems across varying scales

  • Experience with RAID recording and enterprise level security systems

  • Proven experience of fault finding and on-site repair capability

  • Strong analytical and problem-solving skills with a methodical approach

  • Ability to complete documentation accurately and manage multiple tasks

  • Excellent customer service and communication skills

  • Flexible approach to working hours and operational requirements

  • Eligibility to live and work in the UK and ability to obtain a high level of vetting

DESIRABLE:

  • Knowledge of monitor wall solutions and control room technologies

  • Experience with access control systems and intruder systems

  • Experience supporting integrated security systems within high-security or infrastructure environments

Our Commitment to Equality and Diversity

Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

NO AGENCIES PLEASE

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.

JOB REF: AWDO-P14466

This job is being advertised by AWD online on behalf of Ocular

AWD-IN-SPJ

ICT End User Services Engineer
Hinckley and Bosworth Borough Council
Hinckley
Hybrid
Junior - Mid
£35,000
RECENTLY POSTED

ICT End User Services Engineer (2 positions - 1 based at Hinckley Borough Council, 1 based at Melton Borough Council)
Grade 6, £33,699 up to £38,220 per annum pro rata
37 hours per week, full time, permanent

Do you want to play a pivotal role in enabling two district and borough councils to achieve their digital transformation ambitions?

We are looking to recruit talented End User Services Engineers who will support our user base to get the best out of the technology we use.

You will work with internal customers, suppliers and colleagues to deliver the highest-quality ICT Service Desk experience as well as delivering new technologies and ways of working to the organisation.

You will focus on delivering great customer service, excellent solutions as well as proactive maintenance to keep our technology estate in tip-top condition.

The ICT End User Services Engineer works exclusively with all technologies and devices that our customers use; therefore you will need to be able to confidently support the technologies we use:

Desktop Windows 11, Microsoft365, Teams, SharePoint, Citrix XenApp/XenDesktop
Mobile - Android through our MDM (Intune)
Microsoft Services Exchange, SQL, SCCM/Microsoft Endpoint Configuration Manager (MECM), WSUS
Active Directory and Windows administration tools
Virtualisation technologies VMware, Nutanix (Acropolis)
Remote access systems such as TeamViewer

One position is based at Hinckley and Bosworth Borough Council?and one at Melton Borough Council however each will require regular travel between each site of the extended Leicestershire ICT Partnership (LICTP).

Closing date: 15 March 2026

Interview dates: 25 - 27 March 2026

Hinckley & Bosworth - A PLACE OF OPPORTUNITY

Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5.

We welcome applications from all of the community.
Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.
Reasonable workplace adjustments are considered for all roles.

Firewall Engineer
DXC
Erskine
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location - The position is a Hybrid working senior Network Engineering role with minimum 2 days site-based in one of the DXC reginal delivery centres in Glasgow. Expectation is the successful candidate will cover project delivery on UK Secure accounts.

Clearance Must be eligible for UK high level clearance.

Job Summary:

We are seeking a skilled Firewall Engineer to design, implement, manage, and troubleshoot firewall solutions in a large multi-vendor/multi-site environment for a DXC Customer. The ideal candidate will have in-depth knowledge of firewall technologies, network security principles, and best practices to ensure robust defence against cyber threats. The role focus will cover Firewall and Security infrastructures, with a key focus on Palo Alto, Cisco, Juniper and Tufin product portfolios. Expectation is the successful candidate will have proven work experience in a challenging, multi-vendor environment working as part of a team delivering both project engineering and support functions.

Key Responsibilities:

Design, deploy, configure, and maintain firewall infrastructure (e.g., Palo Alto, Cisco, Juniper).

Monitor firewall performance and analyse security logs to detect and respond to security incidents.

Implement firewall rules, policies, and access control lists (ACLs) based on organizational security requirements.

Collaborate with network, security, and IT teams to ensure seamless integration of firewall systems.

Conduct firewall rule reviews, audits, and compliance checks regularly.

Troubleshoot and resolve firewall-related issues promptly to minimize downtime.

Stay updated with the latest security threats and firewall technologies to recommend improvements.

Document firewall configurations, changes, and procedures for audit and knowledge sharing.

Participate in incident response and disaster recovery planning related to firewall infrastructure.

Qualifications:

Bachelor’s degree or equivalent education and experience.

Preferred: Bachelors degree in engineering, computer science, information systems, cybersecurity or related field.

Proven experience as a Firewall Engineer or Network Security Engineer.

Strong knowledge of firewall platforms such as Palo Alto, Cisco or Juniper.

Experience with VPNs, IDS/IPS, and network protocols (TCP/IP, DNS, HTTP/S, etc.).

Familiarity with security standards such as ISO 27001, NIST, or PCI-DSS is a plus.

Relevant certifications such as CISSP, CCNP Security, Palo Alto PCNSE preferred.

Excellent problem-solving skills and attention to detail.

Strong communication and documentation skills.

Currently possess SC clearance (Mandatory).

Other Qualifications:

Strong analytical and problem-solving skills.

Skilled in time, priority, and task management.

Effective communication skills for interaction with customers and team members.

Ability to work independently and collaboratively within a team.

Capable of managing competing priorities in complex environments.

Professional demeanour with confidence in handling technical issues.

Willingness to travel as requested (Infrequent)

Availability for on-call work, including weekends or shifts as needed.

Fire & Security Systems Engineer
BluetownOnline Ltd
Brighton
In office
Junior - Mid
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Fire & Security Systems Engineer

Location: Brighton

Salary: Up to £45,000 per annum - depending on experience, plus bonus (OTE £10k)

Job Type: Permanent, Full Time

The Company:

This company is rapidly expanding operations across the UK, making now an exciting time to join a company which benefits from constant demand for its fire and security solutions. We work in a wide range of sectors including education, social housing, property management and retail, offering solutions from basic fire extinguishers through to large commercial installations.

Working for this company you will be a highly organised and proactive individual. You will be Field based, lone working, Full time hours- Permanent. Working predominantly Monday to Friday 8am to 5pm. Some flexibility will be required to support the needs of the business.

About the Role:

As an Engineer, you will assist in the installation and maintenance of fire and security equipment and expand your knowledge on different systems. Working with our close-knit team and make a difference in your local area.

Your workdays will be dynamic and diverse. One day, you might be installing fire extinguishers, while the next, you will be servicing a large commercial fire or intruder alarm system. Regardless of the task, one constant remains: you will always represent the business and recognise the importance of delivering exceptional customer service.

The role is lone working reporting directly into the Service Engineer manager daily where you will be responsible for tackling exciting challenges and contribute to safety. You will be impacting beyond fixing systems; you will safeguard lives and property.

Person Specification:

  • Experience in fire or security systems within either in installing, maintaining, and fault-finding fire alarms, access control systems, intruder alarms, CCTV and Fire Extinguishers is preferable.
  • Those with experience installing/servicing, Wi-Fi Networks, Security Systems, Access Control etc should apply. Full training is made available to bring you in line with fire industry requirements.
  • A Full UK Driving License
  • The ability to communicate with customers professional face to face and via the telephone
  • A can-do attitude ensuring customer service is top priority
  • Building strong relationships with all of our clients
  • Self-motivated to work alone to the highest standard possible
  • Hard working attitude
  • Ability to manage own workload with minimal supervision

Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858.

The Benefits:

  • Salary up to Up to £45,000 - depending on experience, with bonus
  • 25 Days annual leave plus Bank Holidays
  • Additional day off for your birthday
  • Continuous ongoing training opportunities
  • Private medical insurance
  • Opportunities to progress within the organisation
  • Company pension
  • Laptop, mobile phone, and uniform
  • Regular team building days/nights out
  • Quarterly recognition awards for outstanding performance
  • Christmas Bonus

More About Us:

This company is a family run business and one of the leading independent fire and security solutions providers operating nationally. We’ve grown steadily since we formed in 1991 and we’re now one of the most respected solutions led companies operating in the field.

We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment.

We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs.

We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply.

Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, also be considered for this role.

Field Service Engineer
Virgin Media O2
Edinburgh
Hybrid
Graduate - Junior
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary: £29,000 £36,200 (£4,700 overtime + £2,500 commission).

You must live in one of the following postcodes:

EH4, EH5, EH6, EH7, EH8, EH9, EH10, EH11, EH12, EH13, EH14

You may think that a Field Service Engineer sounds technical, and in part, it is - but this role is so much more than that. Its about connecting people with what matters most.

Youll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it.

No two days are the same. One day, you could be installing cutting-edge broadband in a customers home; the next, youre troubleshooting an issue and helping someone get back online and making their day. Youll enjoy the freedom of working outside and get to experience real job progression. And the best part? Youll only be working 4 days out of 7 each week.

No experience? No problem. Well fully train and support you every step of the way through a detailed onboarding stage when you join. Youll also have a dedicated mentor who will join you on the journey to provide you with ongoing guidance.

What Youll Do

Youll be the friendly face of our brand, delivering top-notch service while tackling a variety of tasks:

  • Install and maintain broadband, TV, and phone services to customers’ homes.
  • Quickly resolve technical issues, ensuring customers stay connected to what matters most.
  • Provide exceptional service that leaves every customer satisfied and smiling.
  • Work independently with the backing of a supportive team, always there to help you deliver your best.

Want to see what its all about for yourself? Copy this link into your browser to see a day in the life of our Field Service Engineerhttps://youtu.be/9qzPXDobE4g?si=29aAXK0rn7zBz_7C

Who we are

Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.

The must haves

There are only three things that are deal-breakers for us. Youll need:

  • A UK manual driving licence.
  • Confidence working at heights and outdoors in all weather conditions.
  • To live in one of the specified postcodes above.

The other stuff we are looking for

Since well give you all the training you need, whats most important are the right skills and attributes. These include:

  • A problem-solving mindset and a passion for helping customers.
  • A methodical, organised approach to work.
  • The ability to be composed and adapt to any situation.

What’s in it for you

We believe in rewarding our people, so heres what youll get:

  • A starting salary of £29,000 with the potential to earn up to £36,200 through on-target earnings (£4,700 overtime + £2,500 commission).
  • Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
  • Market-leading maternity, paternity, neonatal, and carers leave policies.
  • 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
  • A 4-day working week After training, youll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
  • Up to 10% employer pension contributions and life insurance.

Next steps

  1. Complete our quick online application and video assessment.
  2. If successful, chat with one of our friendly recruiters to learn more.
  3. Attend an interview with a manager to see if were a great match.

Were committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know - were happy to help.

So, if youre ready for a rewarding career where no two days are the same, apply today.

Fire Alarm & Extinguisher Engineer
Venatu Recruitment Group
West Midlands
In office
Junior - Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job title
Fire Systems Engineer

Location
West Midlands

Salary or rate
£36,000 to £40,000 per year

Contract type
Permanent

Hours or shifts
40 hours per week

About the role
An established specialist within the Fire Protection industry is seeking an experienced Fire Systems Engineer to join their growing team in the West Midlands. This is an excellent opportunity for a Fire Systems Engineer looking for long-term stability, varied work, and strong support within a well-established Mechanical and Electrical fire engineering business.

The Fire Systems Engineer role involves working across commercial and industrial sites, delivering high-quality maintenance, fault finding, repair, and service across a range of fire protection systems. As a Fire Systems Engineer, you will play a key role in ensuring systems are compliant, reliable, and meet current industry standards, while maintaining excellent customer relationships.

This Fire Systems Engineer position is well suited to a proactive and professional individual who takes pride in their work, is comfortable working independently, and is happy to travel as required. The successful Fire Systems Engineer will benefit from structured support, paid travel time, and clear opportunities for training and progression.

Key responsibilities
• Maintenance and repair of fire protection equipment in line with current standards and customer requirements
• Responding to demand service calls across fire alarm systems, emergency lighting, and associated equipment
• Participating in the on-call rota when required
• Carrying out fault finding and diagnostics on systems
• Completing job reports and paperwork to the required standard
• Maintaining a professional appearance at all times
• Effective control of stock, tools, and vehicle maintenance

Skills and experience required

Essential
• Full UK driving licence
• Electrical NVQ Level 3 or equivalent
• 18th Edition or similar electrical qualification
• Strong communication skills
• Excellent customer service skills with a friendly, professional approach
• Willingness to travel and stay overnight when required

Desirable
• EAL Level 3 in the requirements of fire detection and fire alarm systems for buildings BS5839-1
• Experience working to BS5839:1 standards

What is on offer
• Company vehicle for business and private use
• Phone, laptop, and tools provided
• Pension scheme
• Private health care
• Birthday leave
• Additional holiday allocation for Christmas and New Year
• Paid travel time
• Paid standby and on-call allowance
• Out-of-town rates paid
• Ongoing training, development, and progression opportunities

How to apply
If you are an experienced Fire Systems Engineer looking for your next permanent opportunity in the West Midlands, apply now with your CV to be considered. This Fire Systems Engineer role offers long-term stability, competitive pay, and excellent benefits for the right candidate.

Gate Engineer (Physical Security / Installation)
Ernest Gordon Recruitment
Liverpool
Hybrid
Junior - Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

£35,000 - £42,000 + Overtime + Training + Progression + Field Based + Company Van + Personal Use + Fuel Card + Enhanced Holidays

North West

Are you a security systems Installation technician in Liverpool, looking to join a growing company who will reinvest in developing your career and skillset?

This company work with systems such as Paxton and Honeywell, installing Automated Gates and Barriers to commercial and industrial clients across the UK. They manage a full engineering team to carry out installations, commissioning and servicing, providing a full project management cycle.

On offer is the opportunity to become a vital asset to the growth of the company. You will undertake training on multiple systems and security gates. The ideal candidate will be able to travel around the UK, carrying out the Installation of pre-built and bespoke security systems/equipment.

This role would suit an installation engineer in the security industry, looking to progress their career and develop their skillset in a UK leading security gates company.

The Role:

  • Service and maintenance of Security systems including security gates, fences, and bollards
  • Troubleshooting, system configuration, routine maintenance
  • Travel to client sites around the UK
  • Effective communication with clients and training on how to use the systems, once they are operational
  • Adhere to safety regulations and industry standards

The Person:

  • Experience in a security system installation role
  • Full UK driving licence

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

Keywords: Security Systems, Security, Mechanical, Security Gates, Electrical, Paxton, Honeywell, Engineering, Installation, Technician, Liverpool, Manchester, M62, Field Based

Reference Number: BBBH24175a

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Field Service Engineer (Commercial Catering)
Ernest Gordon Recruitment
Manchester
In office
Junior - Mid
£30,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Manchester

£32,000 (rising to £36,000 after training) + Pension + Company Van + Fuel Card + Overtime

Are you a Field Service Engineer with experience in commercial catering equipment, white goods, or similar systems?

Do you want to join a company that genuinely invests in its engineers through structured training, clear progression routes, and long-term career development?

On offer is an excellent opportunity to join a fast-growing, industry-leading company within the commercial catering sector. The business is known for developing its engineers through extensive product training and ongoing technical support, setting you up for long-term success and career progression.

In this role you will be responsible for servicing, diagnosing, repairing, and installing commercial catering equipment across North London and surrounding areas. You will receive comprehensive training on specialist equipment, allowing you to significantly enhance your technical skillset and increase your earning potential.

The role would suit an Engineer with experience in the commercial catering Industry or similar, looking to develop their career and progress within an industry leading company.

The Role

  • Service, diagnose, repair, and install commercial catering equipment
  • Provide high-quality customer support on-site
  • Participate in structured training and development programmes
  • Progress into more senior roles as your skills develop

The Person

  • Field Service Engineer or similar background
  • Experience with commercial catering equipment, white goods, or similar
  • Full UK driving licence
  • Keen to upskill and build a long-term career within a growing company

Reference Number: BBBH24198HT1

Keywords: Commercial Catering, Commercial, Catering, Whitegoods, Engineering, Field service, Service, repair, Manchester, Greater Manchester

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

If this job is not quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Small Tool Engineer
Bennett and Game
Northampton
In office
Junior - Mid
£35,000
RECENTLY POSTED

Our client is a well-established supplier of high-quality automotive tools, workshop equipment and specialist technical products for the UK trade market. Known for their reliability, technical expertise, and excellent customer support, they operate a dedicated Service Centre that ensures the performance and longevity of their products.

Following recent relocation to Wellingborough, an exciting opportunity has arisen for a Workshop Engineer (Service Centre Technician) to join their growing Service Centre team. This is a hands-on, technical role offering long-term career potential in a supportive environment.

Reporting to the Service Centre Manager, the Workshop Engineer will handle customer returns, carry out product repairs, and provide technical support across a range of branded and outsourced products. The role involves assessing, repairing, refurbishing, and processing equipment to high standards, while liaising with both customers and suppliers.

Overview

  • Process customer returns accurately, efficiently, and in a timely manner.
  • Handle warranty and non-warranty repairs, issuing replacements as required.
  • Liaise with suppliers regarding warranty and non-warranty returns.
  • Assess products, prepare quotations, and carry out technical repairs.
  • Inspect and recondition products through the internal recycling scheme.
  • Collaborate with the Product Department on new product launches, including testing, quality review, spares requirements, manual proofing, and warranty processes.
  • Maintain and develop processes to support efficient departmental workflow.
  • Communicate with customers via phone and email regarding technical queries and quotations.
  • Maintain a clean and safe working environment, adhering to Health & Safety policies and using appropriate PPE.
  • Safely undertake manual handling tasks using pallet trucks and other mechanical handling equipment.

Requirements

  • Technically minded, ideally with experience repairing tools or equipment.
  • Candidates with technical experience from other industries will also be considered.
  • Strong verbal and written communication skills.
  • Reliable with a proven track record of attendance and dependability.
  • Able to prioritise and manage workload effectively.
  • Proactive, detail-oriented, and comfortable in a hands-on, fast-paced environment.

Salary and benefits

  • £32,000 - £35,000, dependent on experience
  • Hours: 8:30am - 5:00pm (1-hour lunch)
  • 25 days holiday + bank holidays
  • Healthcare benefits
  • Company sick pay scheme
  • Opportunities for training and career development
  • Supportive working environment with long-term progression potentia

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Field Engineer, Printer Service Technician, Print Technician
Experis
Multiple locations
In office
Junior - Mid
£30,000
RECENTLY POSTED

Field Engineer - Printer Technician

Role Purpose
We are seeking a skilled Field Engineer (Printer Technician) to maintain, repair, and provide technical support for managed print equipment across our client sites. You will ensure all devices are serviced DS’s technical standards and manufacturer specifications, while adhering to all company and client working practices - including strict health and safety requirements.

Security clearance, or a willingness to undergo clearance checks, is required for this role.

Key Responsibilities

  • Attend client sites to resolve technical issues as directed by call control, meeting targeted response and resolution times.
  • Accurately maintain technical records using PDA and service support tools; communicate effectively with call control throughout each job.
  • Organise and maintain a suitable vehicle or on-site spare parts kit to minimise Return to Fit (RTF) visits.
  • Ensure all tools, technical manuals, and equipment (including bulletins) are complete, up to date, and in a safe working condition.
  • Maintain and manage SharePoint cloud-based documents via regular laptop synchronisation.
  • Where applicable, ensure the company vehicle is clean, presentable, and maintained according to procedures.
  • Keep accurate records of work-related expenses and submit claims with receipts on time.
  • Attend technical training courses, seminars, and online modules to maintain product knowledge and technical competency.
  • Collaborate with internal departments to maintain high service standards.
  • Escalate technical observations through the appropriate technical channels to support swift resolution of customer or equipment issues.
  • Deliver basic end-user training and support when required.

Skills & Experience

  • Proven experience repairing and maintaining colour and mono MFP devices, including low, mid, and high-volume systems.
  • Strong connectivity skills (e.g., installing print drivers, basic networked printer setup).
  • High-level diagnostic and fault-finding capability.
  • Full UK Driving Licence.
  • Ability to work under pressure and meet tight customer deadlines.
  • Willingness to follow all client site processes and procedures.
  • Analytical, methodical approach to resolving technical challenges.
  • Strong verbal and written communication skills.
  • Excellent interpersonal skills and the ability to engage with a wide range of stakeholders.
  • Positive ‘Can Do’ attitude with a commitment to outstanding customer service.
Energy Storage Technical Support Engineer
BYD
UK
In office
Junior - Mid
£45,000
RECENTLY POSTED

About the role:

Engineers required for the entire UK region.

BYD is seekingTechnical Support Engineerto cover various energy storage site locations across the UK. This role is responsible for reporting to the UK Regional Aftersales Manager. The Technical Support Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on BYD energy storage units across various client locations within the UK.

We offer:

  • Competitive salary based on experience and qualification
  • All travel time paid (door to door)
  • Overtime at 1.5x (including travel time)
  • Generous holiday allowance (25 days plus bank holidays)
  • Salary sacrifices car scheme
  • Private healthcare
  • 6% Workplace pension
  • Full training, company van (business use only), company phone & sim card, fuel card and laptop will be provided
  • Team building events and employee learning opportunities

Tasks & Typical duties/responsibilities:

  • Maintain BYD Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive works
  • Responsible for working in a safe manner at all times
  • Provide phone support and remote diagnostics to customers
  • Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips
  • Troubleshoot equipment located at customer sites
  • Perform start-up and commissioning services at customer locations (SAT)
  • Assist the in-house system engineering group in product development and/or project work
  • Provide suggestions based on field experience, to improve the products
  • Prepare and perform customer training at BYD as well as at customer facilities (if required)

Essential Requirements:

  • NVQ Level 3 or higher equivalent qualification in an electrical/ electro-mechanical discipline
  • Previous electrical or multi-skilled maintenance experience
  • A current full clean UK driving licence(manual license)
  • Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)
  • CSCS card is required to work on site
  • Right to Work in the UK

Additional Experience (not essential):

  • C&G 2391-5 Test & Inspect or equivalent
  • BS7671 18th Edition
  • Previous HVAC training and F-Gas qualification
  • Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols
  • Working knowledge of power electronics / inverters / converters / generators / PLCs
  • Second language Mandarin/Cantonese/Xiang would be an advantage

Other requirement:

  • This role involves travelling to different sites which have been categorised regionally but the occasional overnight stay may be required
Field based Engineer - healthcare industry
Bucks & Berks Recruitment PLC
Bourne End
Hybrid
Junior - Mid
£40,000
RECENTLY POSTED

Are you technically minded with a background in IT?

Passionate about the healthcare industry and making a difference supporting patients and the NHS?

Do you want a rewarding and exciting career offering superb training and opportunities?

Our client is looking for a field based Service Engineer to join their growing organisation.

This position is responsible for the service, repair, and support of Canon Eyecare, Kowa and other medical instruments across the UK and international countries. The role requires the engineer to deliver a high standard of technical service and customer support, including installations, routine maintenance, and troubleshooting of hardware and software related to all medical devices (medical industry experience not required).

This is a field-based role involving regular travel across the UK and International countries, with a requirement to work unsociable hours and weekends as needed to meet business demands.

The role requires commitment and a can do attitude, strong work ethics, complete flexibility, and a high level of professionalism to ensure customer satisfaction and business efficiency at all times.

Experience working with ophthalmic or medical diagnostic technologies in a commercial or clinical setting isn’t essential. Attitude and a strong work ethic is key.

In return, the successful candidate will receive industry leading training and superb career progression in a hugely growing industry.

Essential Duties and Responsibilities:

  • Responding to all emails on the same working day
  • Maintaining 100% response rate to breakdowns
  • Keeping all internal and external ticketing systems up to date at all times
  • Carry out daily service visits including installations, repairs, and preventative maintenance of Canon and Kowa, and other medical systems.
  • Provide responsive and professional technical support to internal and external customers.
  • Diagnose and resolve faults with both hardware and software, including integration with DICOM and PACS systems.
  • Maintain accurate service records, reports, and logs.
  • Assist with logistics including dispatch and warehousing of technical equipment.
  • Support company exhibitions and training events as required.
  • Deliver basic user training to clinical and technical users on installed systems.

Skills/Experience

  • Experience with IT networking, Microsoft SQL, and software integration (DICOM, HL7).
  • Strong problem-solving and troubleshooting skills.
  • Willingness to work unsociable hours, weekends, and travel extensively within the UK and international countries.
  • Excellent time management and ability to work independently with minimal supervision.
  • Strong communication and interpersonal skills.
  • High level of integrity, professionalism, and commitment to the role.
  • Demonstrate initiative and flexibility in prioritising workload to meet critical deadlines.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Application Support Technician
4s Dawn Clinical Software
Milnthorpe
Hybrid
Graduate - Junior
£30,000
RECENTLY POSTED

Milnthorpe, Cumbria
£30,000 - £35,000 (depending on experience)

Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare?

Whether youre just starting your career in technology or want to take your customer service experience in a new direction, this could be the perfect opportunity for you.

Founded in 1984, 4S DAWN Clinical Software is a world-leading provider of software that helps hospitals and clinics safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety.

Were now looking for a friendly, motivated Application Support Technician to join our team.

About the role

In this people-focused role, youll support our customers by helping them use our software confidently and effectively. Youll respond to queries, investigate issues, and work with colleagues to resolve them quickly. Youll also be involved in setting up new systems, making sure everything runs smoothly for our customers from day one.

You dont need to be a technical expert; what matters most is that youre curious, enjoy learning, and are confident communicating with people. Well provide full training to help you build the technical skills you need.

What youll do

  • Support customers by responding to queries and helping them get the most from our software
  • Troubleshoot issues and work with our team to resolve them quickly and effectively
  • Assist with new software setups and testing to make sure everything is ready for use
  • Be part of a friendly team committed to improving patient care
  • Act as a trusted software consultant, using creativity and insight to help customers unlock the full potential of the applications tools and features in solving their real-world challenges

What were looking for

  • A good understanding of computers and networks, or the enthusiasm to learn
  • Excellent communication skills and a professional, helpful approach on the phone and by email
  • A degree (or equivalent) or other relevant qualification

Experience with programming (such as SQL, HTML, or JavaScript) or databases is helpful but not essential; well teach you what you need to know.

Why join us?

  • A supportive, friendly working environment with hybrid working (split between home and our Milnthorpe office)
  • Clear opportunities to grow your career, from application support to software development or project delivery
  • A chance to be part of a mission-led company improving patient safety around the world

Please note, youll need to live within a commutable distance (around 2030 miles) of Milnthorpe, Cumbria.

If youre ready to build a rewarding career helping customers and making a difference in healthcare, wed love to hear from you. Select the Apply button today.

Other organisations may call this role Software Support Technician, IT Support Technician, Technical Support Analyst, 1st Line Technician, Helpdesk Technician, Desktop Support Technician, 1st Line Analyst, Customer Support Technician, Software Support Engineer, Systems Support Technician, or Helpdesk Support Technician.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Fire & Security Engineer
Workshop Recruitment
Bognor Regis
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join the South s leading independent Fire & Security Systems company specialising in industrial and commercial sectors, delivering expert service and technical excellence. They are looking for a skilled, multi-disciplined Fire & Security Engineer to join our team. You ll install, service, and commission a wide range of systems, including fire alarms (conventional & addressable), intruder alarms, CCTV (IP & analogue), access control systems and emergency lighting. You ll also diagnose and resolve faults, carry out small works and alterations, support clients with professional advice. The role involves travel across Sussex, Hampshire, Surrey & Dorset.

Key Responsibilities

  • Install, service, and commission Fire, Intruder, CCTV, Access Control, and Emergency Lighting systems
  • Interpret system designs and liaise with other building service providers
  • Ensure compliance with BS5839, PD6662:2017, BS5266 and other relevant standards
  • Maximise first-time fix rates and meet project deadlines
  • Provide expert advice and maintain strong customer relationships
  • Maintain company vehicle with spares, consumables, and tools
  • Support continuous improvement of service delivery and company reputation

Requirements

  • Minimum 5 years experience in fire & security systems installation, servicing, and commissioning
  • Strong technical knowledge of Fire & Life Safety systems and relevant British/European standards
  • Experience with Intruder, CCTV, Access Control, and Fire Alarm systems (conventional & addressable)
  • Excellent communication and customer service skills
  • Self-motivated, flexible, and able to work independently
  • Attention to detail and strong problem-solving skills
  • Full UK driving licence
  • Enhanced DBS
  • Security vetting (BS7858)
  • ECS/CSCS card

Benefits & Working Conditions

  • Negotiable salary depending on experience
  • 4-day working week (Mon Thu), plus occasional Friday mornings during school holidays
  • On-call rota
  • Company van, fuel card, mobile phone
  • Pension
  • Overtime as required
  • Generous holiday allowance
Temporary IT Staging Technician
Focus Resourcing
Cardiff
In office
Junior
£12/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client, a national Technology leader, are looking to recruit 5 x IT Staging Technicians to join them on a Temporary basis, initially for 1-2 months with the potential for this to extend.

The role will involve supporting with the testing and staging of IT tech, ready for deployment to customer installations.

This role would suit someone with a good understanding of IT, computers, hardware and software, and someone looking to start a long-term career in tech, with lots of opportunities to go permanent for the right person.

Due to location, candidates MUST have access to their own transport.

What you’ll be doing:

  • Imaging, building, configuring and staging of IT systems (PC’s/Network equipment/servers/cameras/tablets/hand-held devices) to ensure full functionality before deployment to customer project site.
  • Supporting with software and firmware upgrades/downgrades (including routers, firewalls, and switches)
  • Supporting with picking, packing, and dispatch of equipment to customer project sites.

What you’ll need:

  • Strong experience in IT / Computer systems including hardware & software.
  • Great customer experience and ability to communicate positively.
  • Positive, solutions focused approach to work tasks.
  • Manually dextrous.
  • Good understanding of health & safety in a work environment.
  • Able to drive with access to own transport essential due to location.
  • Able to pass a DBS check.
IT Support Officer - office based five days - London
Charity People Ltd
London
In office
Junior - Mid
£34,208
RECENTLY POSTED
TECH-AGNOSTIC ROLE

IT Support Officer - office based full time in London (shift work from 7.00am - 6.00pm)

Charity people have partnered with Association of Anaesthetists to find their next IT Support Officer.

You will be an experienced, proactive and customer-focused IT Support Officer to provide high-quality technical assistance across a busy and collaborative office environment. This role is ideal for someone with hands-on experience in resolving IT issues, supporting end users, and maintaining IT and audio-visual equipment. Working closely with colleagues across the organisation, you will play a key part in ensuring the smooth running of IT systems.

Salary: £34,208 (Grade B)
Location: Central London (predominantly office-based)

Work pattern: shift work starting from 7.00am - 6.00pm - Three shifts

Duties and Responsibilities

  • Provide first-line IT support, troubleshooting and resolving technical issues efficiently and professionally.
  • Set up, configure and maintain hardware, software, and user accounts, ensuring secure and compliant access.
  • Support the maintenance of audio-visual systems and assist with general building and facilities tasks as required.
  • Liaise with external IT providers and suppliers to ensure service standards, equipment procurement, and timely issue resolution.
  • Maintain accurate documentation, including IT asset inventories, user guides, and system procedures.
  • Contribute to building operations, including opening/closing duties, responding to incidents, and supporting team members across facilities functions (you will play a vital role in opening and closing a grade 2 listed building, with all the responsibility that comes with being a keyholder)

Person Specification

  • Proven experience in an IT support role with strong troubleshooting skills across hardware, software, and Microsoft 365 environments.
  • Ability to communicate technical information clearly to non-technical users, with a customer-focused and solutions-driven approach.
  • Strong organisational skills, with the ability to manage competing priorities and work effectively as part of a team.
  • Knowledge of IT security principles and data protection requirements
  • Experience supporting audio-visual systems, IT support ticketing platforms, and hybrid working environments.
  • A detail-oriented and proactive individual with a strong appetite for problem-solving and improving processes.

Role closing 17 th March, 2026

Interview in person 23 rd March, 2026 (along with a 30 minute test)

Candidates shortlisted for this role will be required to write a supporting statement.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Frequently asked questions
A Support Engineer is an IT professional who provides technical assistance and troubleshooting support for hardware, software, and network issues to ensure smooth operation of an organization's technology systems.
Key skills include strong problem-solving abilities, proficiency with operating systems and networking, knowledge of scripting or automation tools, excellent communication skills, and experience with ticketing systems.
Typically, a degree in Computer Science, Information Technology, or a related field is preferred. Certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or Cisco's CCNA can also boost your candidacy.
You can browse available Support Engineer job listings on Haystack, create a profile, upload your resume, and apply directly through the platform with just a few clicks.
Yes, many companies offer remote or hybrid Support Engineer roles. You can filter job listings on Haystack to find remote opportunities that fit your preferences.