Job Title: Senior Field Based Comms Engineer

Location: Pencoed, Bridgend (Field Based)

Salary: £33,000 - £37,000 per annum depending on experience

Job Type: Full time, Permanent

Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times)

Who are we:

Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.

When you join Flotek Group you join our “Purple Army” and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a “Wow!”

About the Role:

We are seeking a skilled Communications Engineer, with extensive experience in data networking and structured cabling to join our technical team. The ideal candidate will be responsible for the design, installation, and maintenance of VoIP systems, network infrastructure, and data cabling within our group and Partner environments.

This is a hands-on role combining both network engineering expertise and practical on-site cabling and deployment work. Travel, nights away, and occasional weekend work will be required, but notice will always be given in advance.

Responsibilities:

Install, configure, and support VoIP phone system
Manage and maintain PBX systems, SIP trunks, and related network components.
Work with ISPs and SIP providers to resolve connectivity and call routing issues.
Design, deploy, and maintain LAN/WAN infrastructure including switches, routers, and firewalls.
Configure VLANs, DHCP, DNS, VPNs, and QoS policies to support voice and data networks.
Conduct site surveys and assist in planning network topologies.
Perform diagnostics, monitoring, and performance tuning on network equipment.
Install Cat6, and fibre cabling systems according to best practices.
Fluke Test and certify new cabling installations.
Maintain accurate documentation of network layouts, configurations, and cabling routes.
Provide Level support for escalated network and VoIP issues.
Working away is required in this role to support our partners
Liaise with internal teams and third-party vendors to ensure project delivery and uptimeWhat we’re looking for:

Proven experience in VoIP engineering and network administration.
Strong understanding network routing/switching.
Experience with structured cabling installation and cable testing tools.
Familiarity with Routers DrayTek, and Aruba Wi-Fi
Hands-on experience with PoE switches, IP phones, and network monitoring tools.
Full UK driving licence and willingness to travel to sites.Benefits:

Competitive salary of £33,000 - £37,000 (experience depending).
Inclusive EMI Share Equity Scheme - own a slice of the “Purple Pie.”
Day off for your birthday.
Day off for other life’s milestones - such as weddings, moving house, child’s first day at school, or religious holidays.
Give back day to support your chosen charity.
Savings on gym memberships, shopping and other discounts available through Perkbox.
Variety of social events & team building opportunities are available.
Opportunities for professional growth and development.
Collaborative and supportive work environment.Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Please click the APPLY button to submit your CV for this role.

Candidates with the experience or relevant job titles of; Communications Engineer, Telecoms Support, 2nd Line Support, VoIP Engineer, IT Network Engineer, VoIP, Network Administrator and Telecommunications Support Technician may also be considered for this role

Someone who can own 3rd-line support, build Power Apps, work confidently with ERP (Enterprise Resource Planning), ideally ERP Epicor data, improve cyber security, and help move toward a data platform using Power BI/Fabric.

3rd Line Support & IT Operations Ownership

• Strong Windows Server / Microsoft 365 / Azure AD troubleshooting
• Confident owning escalations (not just passing tickets)
• Fortinet Firewall
• Comfortable managing MSPs: SLAs, ticket quality, challenge bad advice

Cyber Security & Risk Reduction

• Baseline cyber frameworks (Cyber Essentials / ISO-aware)
• Microsoft security stack familiarity (Defender, MFA, Conditional Access)
• Patch management & vulnerability awareness
• Can implement controls, not just write policies

Security must be baked into delivery not an afterthought.

Power Platform, Fabric & Data Modelling

• Power BI (data modelling, DAX fundamentals)
• Power Query / ETL thinking
• Familiarity with Microsoft Fabric or modern data platforms
• Can design a single source of truth, not just reports

Someone who moves from spreadsheets ? models ? insight.

Application Development (Internal + Customer-Facing)

• Power Apps (Canvas + Dataverse) or equivalent low-code platform
• REST API integration mindset
• UX pragmatism (build usable tools, not demos)
• Understanding of security boundaries (internal vs customer apps)

Low-code is acceptable. Cowboy coding is not.

Epicor / ERP + Manufacturing Systems Capability

• Epicor (or similar ERP) experience useful: BAQs, REST/API, upgrades
• SQL literacy (views, joins, performance awareness)
• Understanding of manufacturing concepts: BOMs, routings, work centres
• Ability to extract ERP data cleanly for reporting & forecasting

Process, Documentation & Knowledge Capture

• Comfortable documenting systems and processes
• Can create repeatable runbooks, not Word documents nobody reads
• Thinks in terms of bus factor reduction

A great opportunity has arisen to join the Customer Support & Services Quality Assurance organisation as a Quality Assurance Engineer supporting delivered products in service within our customer community. As a key function within the product support team, your skills and input will be required to identify and resolve a wide variety of quality topics.

Salary: Up to £50,000 depending on experience

Dynamic (hybrid) working: 2 days per week on-site due to workload classification

Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

What we can offer you:

• Company bonus: Up to £2,500 (based on company performance and will vary year to year)
• Pension: maximum total (employer and employee) contribution of up to 14%
• Overtime: opportunity for paid overtime
• Flexi Leave: Up to 15 additional days
• Flexible working: We welcome applicants who are looking for flexible working arrangements
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more
• Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.

The opportunity:

The role will require you to network with and gain visibility of a large variety of MBDA’s functions and in service support activities across different sites, working in a customer facing environment, with a dynamic and experienced Product Support Team. An excellent opportunity for a Quality Assurance Engineer to further develop their career. Engineers without quality experience will be considered for development within the role.

Expected tasks will include the following:

• Manage product non-conformance and facilitate implementation of non-conformance process.
• Provide non-conformance data analysis and summary reports.
• Support design and manufacturing defect investigations.
• Collaborate with Engineering, Manufacturing, Production and Supply Chain teams to resolve quality issues and ascertain root cause and implement corrective actions.
• Review, develop, implement and maintain Project Quality planning documentation.
• Ensure compliance to Business Management System procedures is maintained.
• Proactively identify, communicate and mitigate Quality risks and issues to reduce risk and increase customer satisfaction.
• Participate in process improvement activities.
• Interact with supply chain on non-conformances and corrective actions.

What we’re looking for from you:

• Engineer with an experience or familiarity of quality management systems, techniques and processes.
• Practical knowledge of non-conformance management process and SAP business tool.
• Ideally HNC/HND level qualification with experience within Engineering or Quality Assurance is desirable.
• Excellent communication & interpersonal skills to effectively liaise with customers and internal teams - an ability to influence change.
• Experience of working within a project environment and able to operate effectively as part of project team.
• Ability to identify risks and critical issues and drive forward suitable mitigation solutions with the aim of reducing rework and increasing Customer satisfaction.
• Ability to understand and respect cultural differences
• Ability to manage deadlines with an attention to detail.

Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Full time 35,000 - 40,000 DOE per annum

Location: Worcestershire

Our client is looking for a Warehouse Management Systems Administrator who will be responsible for ensuring accurate stock records across all warehouse locations by maintaining and administering the Warehouse Management System. This role requires proven experience using a WMS, ideally Bluebridge, RedPrairie, or a similar warehouse management system, to support goods-in, dispatch, stock control, and inventory accuracy.

A strong working knowledge of WMS functionality is essential, and candidates must have previous experience operating within a WMS-controlled warehouse environment.

Key Responsibilities

• Act as the primary administrator for the Warehouse Management System
• Use the WMS daily to book in, transfer, move, and adjust stock across multiple warehouse locations, including third-party logistics sites
• Maintain accurate stock records, ensuring system stock reflects physical stock at all times
• Investigate and resolve stock discrepancies, order shortfalls, and fulfilment failures using WMS data
• Carry out regular stock counts and lead the annual stock take
• Manage quarantined, damaged, and obsolete stock, ensuring all movements are accurately recorded in the WMS
• Coordinate goods-in activity with suppliers and warehouse teams, ensuring all receipts are correctly processed in the WMS
• Ensure dispatch and shipping transactions are completed accurately within the WMS to support invoicing
• Support warehouse layout and location changes, ensuring updates are reflected within the WMS
• Produce stock reports, KPI data, and error analysis to support operational reporting
• Drive continuous improvement in stock accuracy through effective use of the Warehouse Management System

Essential Skills and Qualifications

• Proven experience working in a WMS-controlled warehouse environment
• Hands-on experience administering and using a Warehouse Management System, ideally Bluebridge, RedPrairie, or a similar platform
• Strong background in stock control and inventory accuracy
• High attention to detail with strong numerical and analytical skills
• Confident using WMS data and reports to investigate discrepancies
• Strong IT skills including Excel and Microsoft Office
• Excellent organisational and communication skills
• Able to work independently and manage competing priorities

How to Apply:

• Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road!
• Or simply call on: P: (phone number removed) M: (phone number removed)

Location: Ringwood, Hampshire, + Hybrid Home Working

Salary: £25,077 + Profit Share + Benefits

Hours: 37.5 hours per week; Full-Time

The Role

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

Skills & Experience

To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.

This role is subject to a clear standard DBS check being received.

The Package:

• Ongoing training and support
• Role-specific training is available through Microsoft Learn
• Company Profit Share (first £3,600 is tax free)
• 22 days annual leave plus bank holidays, increasing with length of service
• Birthday as additional paid leave
• Additional paid leave (dependent on company performance)
• Company sick pay policy
• Pension Scheme
• Private Medical Insurance including dental
• Free Parking
• Hybrid Working
• Progression opportunities
• Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years.

We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage our colleagues to progress, including into other teams and departments.

Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.

Cardiff City Council

40,777 - 45,091

Permanent, Full-time

Cardiff / hybrid working

Overview of the ICT Support Officer position

Sellick Partnership is currently partnered with Cardiff City Council to recruit an ICT Support Officer on a permanent, full time basis to join a rapidly growing Infrastructure team across the Council, with a focus on an ongoing school expansion project. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance.

This opportunity presents a fast paced and busy environment, along with full capacity to expand knowledge, expertise and tech stack.

Key responsibilities of the ICT Support Officer

• Build and maintain effective relationships with schools, stakeholders and internal teams through consultation and collaboration
• Develop and grow ICT services for schools, maximising customer value, income potential and service benefits
• Provide strategic and operational advice on school-based ICT projects, ensuring end user requirements are reflected in specifications
• Work with senior managers and ICT teams to plan, coordinate resources and deliver projects successfully
• Manage operational ICT services, including procurement, Service Desk incidents, SLAs, performance monitoring and reporting
• Drive service improvement, customer satisfaction, compliance, quality standards and health and safety

Experience needed for the ICT Support Officer

• Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate solutions and resources
• Experience in creating, implementing and managing service level agreements with suppliers and contractors, with a focus on continuous service improvement
• Proven track record in project management, ensuring effective planning and successful delivery of solutions
• Experience in developing and presenting business proposals, including business cases and statements of requirements, both verbally and in writing
• Demonstrable experience managing customer and supplier relationships, resolving issues and improving satisfaction where challenges arise

Benefits available that the ICT Support Officer will receive

• Annual salary between 40,777 - 45,091
• 33 days of annual leave per year after 5 years
• Local Government pension scheme
• 24/7 employee wellbeing service
• Flexible on hybrid working

This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies.

How to apply for the ICT Support Officer position

If you believe you have the necessary skills and ambition for the ICT Support Officer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership.

Closing date: Thursday 26 February 2026

Synonyms: IT Service Delivery Officer, ICT Service Delivery Officer, IT Operations Officer, ICT Infrastructure Officer, Education ICT Manager, School IT Services Manager, Digital Services Officer, IT Delivery Officer

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years’ experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

An exciting opportunity for a passionate SOC Shift Lead to join a unique, multi-national Information Management function. Ideal candidates should be committed to protecting our critical systems and ensuring the integrity and security of our network infrastructure.

Salary: Circa £70,000, depending on experience+ Shift Premium
Location: Stevenage

Shift pattern: This role is on prem only. Shifts consisting of days (including early shift) and nights (including evening shift), with two working weekends per month and rest days, within an agreed team rota

Security Clearance: British Citizen or a Dual UK national with British citizenship.

This role will require SC Clearance and applicants will be required to undergo DV clearance if they do not already possess it. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS) and a Security Check (SC) clearance, which are managed by the MBDA Personnel Security Team.

What we can offer you:

• Company Bonus: Bonus of up to 21% of base salary
• Pension: maximum total (employer and employee) contribution of up to 14%
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more

The opportunity:

An opportunity has arisen within the Cyber Security Operation Centre (SOC) to establish a new pivotal role that ensures operational excellence and team continuity across a 24x7 defence environment. The SOC Shift Lead will provide quality assurance & continuity working across three rotating teams of Tier 1 and Tier 2 analysts, providing live operational oversight, procedural assurance, and ongoing mentorship.

This role ensures each analyst team is aligned with evolving cyber threat detection standards, works in sync with response and intelligence functions, and delivers consistent high-quality casework across shifts. This is a senior operational role that builds upon the responsibilities of a senior SOC Analyst, introducing additional duties in mentoring, knowledge dissemination, quality control, and SOC capability uplift.

If you are looking to leverage your technical skills in a values led company that values innovation and diversity, this is the place to make an impact.

In addition to Senior SOC Analyst responsibilities (alert triage, threat detection, ticket response, and tooling operation), the SOC Shift Lead will provide:

Shift Continuity & QA

Operational assurance and standard enforcement across all active shifts. Review, assess, and QA analyst triage, case notes, and escalations. Ensure seamless shift handovers by maintaining clear communication protocols and supporting consistent documentation.

Mentorship & Analyst Development

Act as mentor for less experienced analysts, delivering just-in-time support and real-time knowledge sharing. Identify capability gaps within the shift team and report training needs to SOC management. Facilitate awareness of the latest threats, detection guidance, and tooling updates through briefings or job aids.

Escalation & Communication Interface

Serve as the first point of contact for non-critical escalations and queries within the shift team. Liaise with SOC Manager, CTI, and IR leads to clarify or communicate updated response requirements. Contribute to and support the alignment of ongoing SOC initiatives, project deliverables, and best practice dissemination.

Feedback & Continuous Improvement

Log procedural or workflow issues observed during shifts and propose improvements. Recommend updates to SOPs and playbooks based on frontline observations. Capture metrics on alert handling efficiency, response delays, and knowledge pain points

The MBDA SOC Shift Lead reports to the SOC Manager. The MBDA SOC Shift Lead conducts a range of analysis and assists the incident response team with investigations that need to be escalated to an embedded MBDA member of staff.

What we’re looking for from you:

• A career background in Cyber Security. Security awareness and experience in all areas of IT, primarily Network Security, Infrastructure and the secondary area being Operating Systems & Applications.
• Ability to lead by example, enforce standards diplomatically, and foster a high-performing team culture.
• Prior experience in mentoring, peer coaching, or quality assurance within a SOC environment.
• Excellent written and verbal communication for coordination, escalation, and documentation purposes.
• Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S.
• Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools.

Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

IT Support Engineer required to support internal users across 1st & 2nd line. The company are looking for a skilled IT Support Engineer to support their head office and satellite sites with a range of IT issues.

This would be an excellent opportunity for an experienced 1st line engineer looking to step up to 2nd line or an established 2nd line support engineer looking for room to grow and take on more responsibility in a dynamic and technically challenging environment. The company are going through a period of growth and transformation which is expected to continue into 2026 and this role would offer plenty of training and progression opportunities.

The position offers scope for progression, training opportunities, an excellent company culture and a starting salary up to £33,000 based on experience.

Skill Requirements

Active Directory
Windows Server
Windows 11
Office 365 supportNice to have’s

Exposure to network support
Azure knowledge (commercial or through online courses)The company are working to a hybrid approach so you will be in the office twice a week and from home the rest.

If you are looking to be part of a fast-moving, interesting business, at a time of growth then please apply to this advert or email your CV direct to

All candidates applying must be eligible to work in the UK without restrictions and able to commute to the Winchester area twice a week.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

The Opportunity

Pinewood.AI currently has an exciting opportunity for an experienced, enthusiastic and customer-focused Support Consultant to join the team and help deliver an exceptional service to the end users of our cloud-based system application (Dealer Management System).

As a Customer Support Consultant, you will be the first point of contact for our customers, assisting with any day-to-day queries, helping to trouble shoot problems, and providing client training.

Your responsibilities will include:

• Providing clients with an excellent customer service via phone, email, and webchat.
• Diagnosing and finding solutions to customer queries in a timely, professional manner.
• Developing relationships with stakeholders across the business and communicating product related issues to the relevant team.
• Logging and investigating outstanding tickets.
• Contributing to and helping to develop Pinewood’s internal knowledge base.
• As your knowledge grows, providing support to more junior members of the team.

This is a full-time position on a three-shift rota (8:00am - 4:30pm, 9:00am - 5:30pm and 10:30am - 7:00pm). Occasional weekend and bank holiday work is also expected and will work on a rolling shift pattern.

Requirements

We are looking for a natural people person with an ability to understand the needs of the customer. You’ll have an inquisitive mindset with a flair for problem solving.

The ideal candidate will also have:

• At least 1 year of previous experience in a non-scripted customer helpdesk role (either in SaaS or the IT or Automotive industry would be preferrable).
• Experience of working in a dealership, or having previously worked with the Pinewood.AI system (formerly Pinewood DMS/Pinnacle), is highly beneficial but not essential.
• Strong time management skills with an ability to prioritise your workload.
• A strong attention to detail and ability to think outside of the box.
• A Level education OR equivalent in work experience (a Bachelor’s degree in a Computing or Software related field is beneficial but not essential).
• An interest in the IT or Automotive industry.

Benefits

• A competitive starting salary of 25,000 per annum
• 5% stakeholder bonus scheme
• Share scheme
• Hybrid working
• 25 days holiday plus all UK bank holidays
• 4x life assurance
• Enhanced family-friendly leave - 5 months’ full pay for maternity or adoption, plus 2 weeks’ fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
• Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
• Regular 1-2-1s and career development opportunities
• Free onsite gym (Birmingham)
• Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice
• Eyecare vouchers - free eye test and contribution towards prescription glasses
• Regular social events
• Employee recognition and awards

Why join Pinewood.AI?

This is an exciting opportunity to connect, communicate, and make a real impact across a global technology business. As a First Line Support Consultant at Pinewood.AI, you’ll be on the frontline of our customer experience building trust, driving clarity, and delivering outstanding support as customers use our global SaaS platform. We’re looking for ambitious individuals ready to start or grow their career in a fast-moving, innovative SaaS environment.

About Us

Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business.

Pinewood’s cloud-based, secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.

This is an excellent opportunity to join a forward-thinking full-service technology partner and make a direct impact on our client’s experience. We offer lots of on the job training, a flexible work environment, and an opportunity to develop a long-term career.

On behalf of our client, we are seeking to recruit a Technical Support Engineer on an initial 9-month contract. In this role, you will support the production team at shopfloor level, driving continuous improvement and Operational Excellence. You will help resolve recurring technical issues, optimize production processes, and ensure efficient use of resources to enable smooth and effective operations.

Role: Technical Support Engineer
Pay: 36 per hour Via Umbrella
Location: Broughton
Contract: Monday - Friday, 35 hours per week, 9-month contract
IR35 Status: Inside
Security Clearance: BPSS

Responsibilities

• Daily / on shift line side support to manage technical issues & continuous improvement: missing parts, non-conformities, concessions if applicable / DQN, Outstanding Work, maintenance, jigs & tools.
• Perform Work Order Management for out of cycle work.
• Escalate recurrent issues & request support to the Work Prep, PPE, Maintenance, MAP & Outstanding Work support functions roles, if not manageable at level 1
• Support capacity management: anticipate capacity fluctuation to cover changes in the PLC (product life cycle situation) and grow competence.
• Support on identifying issues in production as well as problems not solvable by the FLM and operators and escalate/request support to the Work Prep (PE), Line Balancing (PPE), Maintenance, MAP & OSW or support function roles.
• Support in ensuring that production processes and standards are applied on the station.
• Support in ensuring that quality standards are applied on the station.
• Support the prioritization of pulling materials related to Rework Work Order to the respective executing station.

Essential & Desirable Skills:

• Extensive experience in Manufacturing/ lineside experience essential.
• Experienced knowledge of aircraft production, and engineering methods and procedures
• An innovative approach; looks for new ways of doing things
• Strong practical problem-solving ability
• Systematic and organized approach
• Flexible to changing customer needs
• Teamwork
• Analytical
• Stakeholder Management
• Lean Manufacturing
• Customer Focused
• SAP experience

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best known companies who demand the highest standard of applicants.

" on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"

Location: Northampton

Permanent, Full-time

Salary Dependent on Experience

Our client is a specialist in Mobile Computing, Data Capture and Warehouse Management. Combining their customisable software with the highest quality hardware and using barcodes as a language, they are providing cost effective and work efficient packages for effective Warehouse Management.

Established in 1982, they have continuously pushed the boundaries to develop a solution and expand their product range - whilst maintaining a leading edge in technology for data collection and management.

Brief Role Outline

The Senior Service Delivery & Customer Support Lead is a senior, hands-on role responsible for overseeing day-to-day service delivery, maintaining service standards, and acting as an escalation point for complex customer and technical issues.

This role provides operational leadership and technical oversight within the support function, working closely with management and project teams, while remaining actively involved in service delivery and continuous improvement.

Key Responsibilities Service Delivery & Operational Oversight

• Oversight of daily service desk and support activities
• Managing and maintaining the internal call management and logging system
• Triage, prioritisation, and escalation of support requests
• Ensuring support services are delivered in line with agreed SLAs and procedures
• Identifying and resolving recurring issues and service bottlenecks
• Maintaining standards across the Northampton office environment

Senior Support & Escalation

• Acting as the senior escalation point for complex support and customer issues
• Providing timely, high-quality solutions to technical and service-related problems
• Detecting, tracking, and documenting software defects and inconsistencies
• Producing and maintaining support documentation and knowledge-base materials
• Applying quality engineering principles across the Agile product lifecycle

Leadership (Non-Managerial)

• Providing day-to-day guidance and support to junior team members
• Supporting apprentices through structured mentoring and on-the-job training
• Promoting consistent working practices, professionalism, and service standards
• Flagging risks, capacity issues, and service concerns to senior management

(This role does not carry formal line-management responsibility.)

Projects & Continuous Improvement

• Contributing to project delivery by reviewing specifications and requirements
• Supporting system, integration, and regression testing where required
• Assisting with the development of automation scripts and service improvements
• Identifying opportunities to improve service methods, workflows, and efficiency
• Working closely with project teams and other departments

Stakeholder & Communication

• Attending weekly project meetings and relevant operational meetings
• Preparing input for service performance reporting and customer updates
• Supporting customer communications where technical input is required
• Building effective working relationships across teams and departments

Skills & Experience

• Significant experience in a senior support or service delivery role
• Strong technical problem-solving and diagnostic skills
• Experience working with service desks, ticketing systems, and SLAs
• Ability to provide leadership without formal people management
• Strong communication and documentation skills
• Comfortable balancing hands-on work with senior-level oversight

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

A fantastic opportunity has arisen for an experienced Technical Support Engineer / 1st/2nd Line Support Engineer to join a large, complex organisation on a permanent basis.

Technical Support Engineer / 1st/2nd Line Support Engineer

Summary:

The successful candidate will have a strong technical understanding of networking, infrastructure and application. Responsible for providing infrastructure and technical support.

Technical Support Engineer / 1st/2nd Line Support Engineer

Key Responsibilities:

Ensure the resolution of all IT incidents and service requests within agreed Service Level Agreement (SLA)
Successfully follow the agreed ITIL processes and procedures, whilst continually reviewing to find improvements to the current incident and service request processes
Management of difficult situations with the business in a timely fashion, communicating in a clear and effective manner
A strong IT Service management background, managing and measuring ITIL processes such as SLA’s, Incident, Change Management, Problem management, Asset and Configuration Management and IT Service reporting.

Technical Support Engineer / 1st/2nd Line Support Engineer

Attributes / Skills:

Experience working with Condeco would be highly beneficial
Working knowledge of Microsoft 365 and Exchange
Advanced knowledge of ADSL and WiFi technologies
Well-organised, proactive, and able to work independently or as part of a team

Technical Support Engineer / 1st/2nd Line Support Engineer

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Field IT Systems Engineer

An exciting opportunity has arisen for a Field IT Systems Engineer to join a growing and supportive IT team.

This is a hands-on, field-based role providing 1st and 2nd line IT support across four sites in Rugby. Reporting to the Lead IT Engineer, you will play a key role in ensuring IT systems remain secure, reliable, and fit for purpose.

Key Responsibilities:

• Provide 1st and 2nd line IT support to staff and students
• Support and maintain Windows-based environments
• Troubleshoot hardware, software, and network issues
• Assist with deployment and maintenance of IT hardware and software
• Support cloud-based systems including Google Workspace
• Manage user accounts, permissions, and IT assets
• Assist with data security, backups, and disaster recovery
• Liaise with third-party suppliers and escalate issues where required

The ideal candidate will have proven IT support experience, strong problem-solving skills, and excellent organisational ability. A full, clean UK driving licence is essential due to travel between local sites.

Business Operations & IT Manager
Full Time 35,000- 40,000 DOE Hybrid Working in Montrose On Site Parking

We’re looking for a proactive and versatile Business & IT Support Manager to join a well established organisation on an initial 3 month contract, with the possibility of extension.

If you enjoy being the go to person for all things IT, facilities, governance, and operational support-and you thrive in a role where no two days look the same-this could be the perfect opportunity.

About the Role
You’ll act as the central hub for IT coordination, business operations, and facilities management. Working closely with the CEO, Finance team, and external partners, you’ll help keep the organisation running smoothly and ensure a professional, secure, and compliant environment.

Key Responsibilities
Business & IT Support
Provide day to day IT support and ensure staff have the equipment they need.
Be the main contact for external IT providers and lead contract reviews.
Maintain compliance with cyber security standards, including Cyber Essentials.
Manage renewals for software licences and digital certificates.
Support and maintain AV equipment for meeting rooms and key events (including the AGM).
Operational & Administrative Support
Assist the Finance team with banking, invoices, and purchase orders when required.
Serve as the first point of contact for data protection enquiries and SARs.
Provide governance and general business support to the CEO.
Supplier & Contract Management
Oversee and negotiate contracts for office services such as cleaning, shredding, HR support, maintenance, and lease arrangements.
Manage company insurance policies to ensure legal compliance and appropriate cover.
Provide guidance on international insurance and travel related requirements.
Environmental, H&S, and Facilities
Lead ESG initiatives and ensure environmental compliance.
Support and advise on Health & Safety standards.
Take responsibility for fire safety and building security systems.
Ensure office and meeting spaces are well presented, secure, and fully functional.
Maintain staff access systems and automated attendance logging.
General Responsibilities
Uphold company policies, including H&S, IT security, equal opportunities, and data protection.
Be flexible and willing to support additional tasks as needed.

Person Specification
Essential Knowledge
Strong IT knowledge and problem solving skills.
Solid understanding of data protection regulations.
Awareness of Health & Safety requirements within a small business environment.
Essential Behaviours
Builds strong relationships across all levels.
Handles confidential matters with tact and discretion.
Resilient, commercially aware, and calm under pressure.
Collaborates effectively with managers and senior leaders.
Maintains high standards of cyber and facilities security.
Confident, positive, and capable of working at senior level.
Essential Experience
Experience in a regulated environment.
Managing contracts and lease agreements.
Working with legal partners on insurance or compliance matters.
Essential Skills
Excellent communication and influencing skills.
Strong organisational ability and the capacity to multitask.
Proactive, professional, and solutions focused.
Desirable
Industry knowledge.
Strong skills in Excel, Word, and database systems.

What’s on Offer
35,000- 40,000 DOE
Hybrid working
On site parking

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Spectrum IT are working with a well-established UK organisation currently undergoing a major digital transformation programme, and we’re looking for an IT Support Analyst to join their internal IT team on a fixed term basis. This is an 18 month fixed term contract with hybrid working, based on attending the clients headquarters in Winchester 2-3 days per week.

This is an exciting opportunity to join a business right at the heart of a large-scale technology change, where you’ll gain exposure to new systems, platforms, and ways of working.

This is a varied, fast-paced support role where you’ll be providing 1st and 2nd line support to users across the organisation, both at head office and remotely. You’ll be resolving a wide range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business.

The company are looking for someone with a proactive, customer-focused mindset who enjoys problem-solving and thrives in a busy environment. This would suit an experienced Service Desk or Support Engineer looking to broaden their technical exposure and be involved in projects alongside day-to-day support. With significant investment in technology and people, this role offers excellent experience in a modernising IT environment.

Key Skills & Experience:

• Windows 11 support
• Office 365 / Microsoft 365 administration
• Active Directory / Entra access management
• Microsoft Exchange / email troubleshooting
• Service Desk / ticketing systems experience
• Remote support tools
• Printer setup and troubleshooting
• Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki)

Nice to haves:

Microsoft Dynamics support experience

Telephony systems (Mitel, Avaya or similar)

ITIL knowledge or certification

You should have at least 2 years’ experience working in an IT Service Desk or IT Support environment and be confident supporting both technical and non-technical users. Strong communication skills and a genuine passion for delivering excellent customer service are essential.

All applicants must be eligible to work in the UK and able to commute to the Winchester area as required.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

£28,500
Monday to Friday 9.00 5.30pm
Hybrid working available (After training)
Mid Kent

Looking for a role where you can work flexibly, be part of a lively team, and make a real impact? This could be the one for you!

We re on the hunt for 2 Reporting Analysts to join a growing Client Services team in brand-new roles. You ll be at the heart of the action, producing accurate reports, monitoring service performance, and helping the team shine. Excel wizards with a keen eye for detail will fit right in!

Duties:

• Analyse data to identify trends, issues, and insights, providing clear feedback to management and teams.
• Produce daily reports for internal teams and clients, ensuring accuracy and timeliness.
• Support the Client Services team and wider business with ad hoc reporting and data analysis.
• Respond promptly to ad hoc reporting requests as they arise.
• Ensure all reports and outputs are delivered accurately, on time, and to a high standard.
• Highlight potential performance or service issues based on reporting and trend analysis.

The successful candidate must have/be:

• Advanced proficiency in Excel, Microsoft Office, and Outlook.
• Experienced in working with data, analysing trends, and providing actionable insights.
• Comfortable using online systems and bespoke software programs.
• Professional and clear in written and verbal communication.
• Highly organised and reliable, capable of managing multiple priorities effectively.
• Friendly, approachable, and able to perform well under pressure.

If this sounds of interest to you, please APPLY NOW - this role won’t be around for long!

This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on and

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Are you a systems expert who thrives on the “science of sound”? IN2-AV Recruitment are proud to be representing a premier, award-winning UK technology distributor known for its elite technical pedigree. They don t just sell boxes; they architect complex, high-performance audio environments.

This is a multi-faceted, “hands-on” role designed for someone who loves the variety of moving from high-level system design to on-site commissioning.

Your Impact

System Architecture: You will translate client requirements into robust AV designs, utilizing acoustic simulations and detailed technical schematics.

On-Site Excellence: You ll lead the programming, optimization, and final commissioning of professional hardware, ensuring peak performance for end-users.

Tier-3 Support: Act as the technical authority for a world-class portfolio of brands, resolving complex queries via remote and face-to-face consultation.

Field Engineering: Conduct site surveys to gather critical project data and perform live demonstrations of flagship audio technology.

Project Variety: You will work on everything from high-spec corporate boardrooms to major infrastructure projects like airports and international sporting stadia.

The Technical Profile

Foundation: A degree in Audio Engineering, Music Technology, or significant equivalent industry experience.

The “Brain”: Proven expertise with Q-SYS and integrated control ecosystems.

Networking: Strong command of AV-over-IP and networking fundamentals, including Dante and managed switch configuration.

RF Knowledge: Solid experience managing and deploying professional wireless microphone systems.

Soft Skills: A collaborative, detail-oriented approach with the ability to communicate sophisticated technical concepts to non-technical stakeholders.

Why This Firm?

Defined Progression: Enjoy a structured Career Development Plan (PDP) with clear annual goals.

Elite Training: Gain direct access to manufacturer-led training and full support to maintain your industry-leading certifications.

Generous Time Off: 22 days base holiday (increasing annually to 30) PLUS a dedicated “Christmas Shutdown” that doesn t touch your allowance.

Full Benefits Suite: Includes a performance-related bonus, private healthcare, and death-in-service coverage.

Ready to step up? If you want to move away from repetitive tasks and into a role where “no two weeks are the same,” let s talk - (phone number removed)

The Role:

I-Systems Limited are a leading provider of Telecommunications, IT and Electrical Services. The role of the Installation and commissioning engineer is an integral part of the UK Telecoms Field Deployment team and is responsible for ensuring our Customers telecoms infrastructure is installed on time and to the required specification.

This particular role is for work predominantly in the UK wide travel which will quite often require staying away through the week and occasional EU travel as required.

Coming from a Telecoms background you should have a good eye for detail with a right first time’ attitude, excellent time keeping and the ability to work by yourself or as part of a team. You will be able to read and understand excel documents and ensure that you have all the necessary tools and materials to complete any given job.

I-Systems Ltd is OHSAS 18001 accredited with Health and Safety at the core of everything we do as a company. Therefore you are expected to play a role within this ensuring that all work is carried out in a safe manner but also positively feeding back into the company to ensure that we are continually improving.

Objectives and Responsibilities:

The installation of:

• Hardware (Servers, telecommunications equipment)
• Racks, Koldloks, earthing
• SM and MM fibre patching
• CAT6 patching
• Inter-rack DC
• Containment (trunking, basketwork, PVC conduit)

As an Installation and commissioning engineer you will be responsible for delivering the I-Systems installation standards, promoting safe working and upholding our core values. Reporting to the Senior Field Engineer you will play a pivotal connection between the I-Systems and the Client. Assisting with the continued upkeep of the I Systems ISO9001 certification.

Responsibilities:

• Administration (timesheets, on-site documentation etc).
• Ensuring the quality of work you deliver.
• Following Health and Safety Procedures.
• Maintaining professional Customer/Client relationships

SKILLS AND REQUIREMENTS

Essential:

• Excellent MS Excel and Word skills
• Fibre and CAT6 patching experience
• Excellent customer facing skills
• Ability to work as a team or under own initiative
• Clean Driving License
• Ability to maintain customer paperwork
• Ability to work to a high level

Desirable:

• Fibre splicing experience
• Fluke or ILM experience
• Cisco experience (installation of configs)
• IOSH Working Safely
• 18th Edition

Salary will be based on skill sets (£36K-£40K)

About The Role

HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team!

• Location - Chelmsford
• Full Time -40 hours per week. This includes some weekend, evening and bank holiday work
• Salary -£36,250 - £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year

HomeServe offers an industry leading reward package to attract the best in our field:

• Additional paid overtime
• Fantastic pension scheme including Income Protection Cover
• 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
• Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
• Free HomeServe Cover 8 policy
• Employee assistance programme looking out for you and your family
• Company van with fuel card
• Use of company tools, uniform and PPE
• Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
• Learning and development opportunities
• Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager

About the role:

At HomeServe we put the customers’ experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.

About The Candidate

What you must have:

• Experience repairing, laying and identifying leaks on water mains
• Full UK Driving Licence with no more than 6 penalty points
• Excellent customer service
• Proactive, ‘can do’ attitude
• Keen eye for detail and problem-solving skills

At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives.

You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

Training & Support:

To help you settle in to your career at HomeServe, you will undertake our extensive training programme.

• Week 1 -You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment
• Week 2 -You will be buddied up with an experienced HomeServe Water Supply Pipe Engineer

Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.

The next steps:

If you believe you are who we are looking forward for then click apply now!

It’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.

£36,000 - £38,000 (46k OTE) + Specialist Training + Door to Door + Van & Fuel Card + Pension Scheme + Manufacturer led Training + Progression + Healthcare + Days Only
Ealing, London

Are you a Domestic Goods Engineer, looking for a new role that is paid door to door with a van provided, covering London with a generous overtime structure and plenty of manufacturer led training on specialist commercial equipment?

On offer is a long-term role where you will receive full manufacturer led training, giving you all the skills to become an expert commercial warewashing service engineer, performing scheduled service and repair work on industrial equipment. You will be in a client-facing role helping resolve their problems and ensuring a smooth process every time.

This company was established nearly 50 years ago and has developed a brilliant reputation, becoming an industry leading company. They have provided clients with a wide range of services and maintenance solutions for some of the most recognisable brands within the UK.

This role would suit Domestic Goods Engineer looking for an exciting opportunity in a role paid door to door covering a patch across London where you will receive expert training and generous bonuses.

The Role

• Full manufacturer led training on servicing equipment
• Servicing various industrial cleaning equipment
• Monday to Friday, 8am to 5pm
• Covering a London patch
• Company vehicle and fuel card provided

The Person

• Domestic Goods Engineer or similar
• UK driving license

Reference Number: BBBH20524q

Engineer, Engineering, Domestic Goods, Field, Service, Electrical, Whitegoods, White goods, Mechanical, Training, Industrial, Technician, London, Croydon, Enfield, Ealing, Woolwich

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

£36,000 - £38,000 (46k OTE) + Specialist Training + Door to Door + Van & Fuel Card + Pension Scheme + Manufacturer led Training + Progression + Healthcare + Days Only
Beckenham, London

Are you a White Goods Engineer, looking for a door to door role covering a local London patch where you will benefit from a generous overtime structure and plenty of specialist training on commercial equipment?

On offer is a long-term role where you will receive full manufacturer led training, giving you all the skills to become an expert commercial warewashing service engineer, performing scheduled service and repair work on industrial equipment. You will be in a client-facing role helping resolve their problems and ensuring a smooth process every time.

This company was established nearly 50 years ago and has developed a brilliant reputation, becoming an industry leading company. They have provided clients with a wide range of services and maintenance solutions for some of the most recognisable brands within the UK.

This role would suit White Goods Engineer looking for an exciting opportunity in a role paid door to door covering a patch across London where you will receive expert training and generous bonuses.

The Role

• Full manufacturer led training on servicing equipment
• Servicing various industrial cleaning equipment
• Monday to Friday, 8am to 5pm
• Covering a London patch
• Company vehicle and fuel card provided

The Person

• White Goods Engineer or similar
• UK driving license

Reference Number: BBBH20524s

Engineer, Engineering, Domestic Goods, Field, Service, Electrical, Whitegoods, White goods, Mechanical, Training, Industrial, Technician, London, Croydon, Enfield, Beckenham

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.