We re working with a long-standing client in Langley who is looking to add an IT Support Technician to their team.
We ve partnered with this company for over six years and placed 46 IT professionals with them - 32 are still there today, which says a lot. They re ambitious, growing steadily, and genuinely invest in people who want to develop their careers.
They re an established IT Managed Services provider supporting the Education sector. This role will be based onsite at a Multi-Academy Trust in Langley (SL3), where you ll be a key part of the local IT team.
IT Support Technician - What will you be doing day-to-day?
You ll be providing hands-on IT support to staff and pupils, making sure everything runs smoothly across the school s systems. It s a varied role - no two days are quite the same.
You ll be supporting:
You ll work closely with both the wider IT team and on-site staff, building strong relationships and becoming a trusted go-to person for technical support.
There will also be some very local travel between nearby sites (just a couple of miles apart), so you ll need your own car and a full driving licence.
IT Support Technician - Key Responsibilities
IT Support Technician - What they re looking for:
Tech you ll be working with:
We’re recruiting for a technically skilled Technical Support Engineer to join a growing aftersales and service support function based in Portsmouth. This is an excellent opportunity for someone with an electro-mechanical background and experience supporting heat pumps systems who enjoys fault finding, technical problem solving and supporting engineers, installers, and customers. You will play a key role in delivering high-quality technical support, ensuring equipment performance, supporting commissioning activities and contributing to ongoing product and service improvements.
As Technical Support Engineer, you’ll provide remote technical assistance to customers and field service engineers, supporting installation, commissioning, servicing, and fault resolution across a range of heat pumps as well as heating, cooling and air handling equipment. You will also support warranty investigations, product testing, and technical training delivery.
Main Duties
Skills & Knowledge
Salary & Benefits
Hybrid 1-2 Days in Office (3 Days During Training)
25,000 - 28,000
Permanent, Full Time
8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week)
Near Liverpool Street Station
City of London
Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector!
Why work for this company?
As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include:
Requirements:
If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Don’t miss this opportunity to shine as an Operations Administration Assistant.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues.
Responsibilities:
Provide 1st and 2nd line technical support to end-users via phone, email, and in-person.
Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems.
Install, configure, and maintain hardware and software applications.
Assist with the setup and maintenance of user accounts and permissions.
Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service.
Conduct regular system updates and patches to ensure optimal performance and security.
Provide technical guidance and support to end-users, helping them navigate IT systems and applications.
Document support activities, solutions, and processes in the ticketing system.
Collaborate with other IT team members to ensure seamless support and knowledge sharing.
Stay updated on the latest industry trends and technologies to continuously improve support services.
Requirements:
A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience.
Proven experience in a 1st/2nd line IT support role.
Strong knowledge of MS Office 365, IP networking, and Windows operating systems.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills, with the ability to provide clear and concise technical support.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Customer-focused attitude with a commitment to delivering high-quality support.
Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus.
Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
Overview
We are looking for an Experienced Senior Telecommunications Specialist with a strong operational and technical background across wireless and wired communication technologies, with demonstrated expertise in Wi-Fi systems, Cellular and Radio technologies, SDH/PDH multiplexing, Microwave links, LoRaWAN deployments and routing & switching. Also a proven track record supporting pre-sales engineering (including PoC designs and builds), technical support, project delivery and design activities within Commercial, Government and MoD environments. Due to the nature of the role, this is an office based position only. This is an exciting opportunity within a fast based business.
Role and Responsibilities:
Working with stakeholders to establish requirements, the Project Manager, Field Manager and Departmental Director for all resourcing and tasking requirements and engaging with the Sales team & control pre-sales engineering requirements.
Support Cellular and Radio technologies, including integration, performance monitoring and optimisation across mobile and private networks.
Support SDH/PDH based transport networks and interfaces for legacy and modern telecom infrastructures.
Develop and support LoRaWAN IoT networks, including coverage planning, gateway deployment, and network server integration.
Design and support Microwave Point-to-Point/ Point-to-Multipoint systems for backhaul and connectivity solutions. Design & implement scalable and secure network architectures.
Evaluate & recommend networking technologies and equipment.
Configure, manage & troubleshoot routing & switching equipment across enterprise and service provider environments and technologies; inclusive of Layer-2 and Layer-3 routing protocols, VLANs.
Build, maintain and control all designs, configuration and policy documents.
Provide technical support both internally and externally, and identify and manage risks.
Assist with providing migration plans and ensuring governance and policies are met.
Manage and control Engineering department functions, such as; Firmware change control, overseeing the wider team and engineering tasks/requirements and RMAs.
Employment History & Experience.
The candidate will ideally hold a Batchelor’s degree with a telecommunication discipline, or a related field and/or a minimum of 8 years experience within the telecommunications industry.
Delivered level 1-3 technical support in fast-paced environments, resolving customer issues related to connectivity, hardware/software faults and service degradations.
Engaged in pre-sales engineering activities, including customer requirements capture, technical presentations, solution design, bill of materials (BOM) preparation and partner engagement.
Built and executed Proof of Concepts (PoCs) for customers to validate proposed solutions and technologies.
Led or supported telecom and network projects from inception through to delivery, including site surveys, design documents, installation, commissioning and test plans.
Produced details design documentation, including high-level and low-level designs, network diagrams, test specification and operational records.
Ensures all implementations complied with documented specifications, industry standards and client requirements.
Participated in tender processes, supporting proposals with technical input, pricing assumptions, solution architecture and compliance matrices.
Experience preparing formal responses to tender submissions and maintaining accurate design and document records throughout project lifecycles.
Skills & Competencies:
The candidate will need to demonstrate a high percentage of the below areas:
Technical attributes:
Wireless and Radio: (Wi-Fi (enterprise) , cellular interfaces, RF fundamentals, microwave link technologies.
Transport & Multiplexing: SDH/PDH fundamentals, optical and radio transport systems.
IoT Networks: LoRaWAN architecture and deployment.
Routing and Switching: Later-2/3 technologies ideally to CCNA level.
Experience with firewalls, VPNs and network security measures, currant transport services, (EAD, Etherway as example).
PoC test setups and benchmarking.
Documentation: High/low-level designs, BoMs, test plans, change control records.
Experience with remote management platforms, including deployment & support.
Develop and control test reports.
Manage and control customer base firmware change control.
Professional Attributes:
Strong problem-solving, analytical and stakeholder communication skills.
Experience with pre-sales and technical interfacing with customers and internal teams.
Ability to work across multi-disciplinary projects and customer base.
Work to formal quality and process frameworks and provide input on improvements needed or build processes & frameworks to assist the business.
Proficient in MS365 applications (Sharepoint, Outlook, Word, Excel, Powerpoint, Visio).
Experience utilising network design & architecture principles.
Security Clearance as a minimum (eligible to apply for SC).
Personal Attributes:
Ability to work within a fast-paced environment.
Flexibility.
Keen to learn.
Keen to share experience and knowledge with the wider team and business.
Ability to work collaboratively in a team environment. Strong communication skills, both written & verbal and attention to detail.
Interest in keeping up-to-date with the latest and upcoming technologies.
Advantageous skills & experience:
Knowledge & understanding of synchronisation principles (Frequency & phase, SyncE, PtP).
Knowledge and understanding of Satellite & Cellular Communications (2G,4G/5G).
Worked within Ministry of Defence (MoD) or equivalent security-focused environments, adhering to strict process, documentation, compliance and security requirements.
Compensation:
Basic Salary 40000- 55000 per annum depending on applicant experience.
20 days annual leave plus public holidays and birthday leave.
Pension scheme enrolment after 3 months.
Nelson Permanent Placements are working with our client who are a leading provider of industrial pump solutions, delivering high-quality products and services to a wide range of sectors. Known for our commitment to innovation and customer satisfaction, we pride ourselves on maintaining the highest standards in technical expertise and service excellence.
We are currently looking for a Pump Services Technical Support Engineer to join their Dudley-based team. This role is ideal for someone who enjoys hands-on technical work, troubleshooting complex systems, and providing exceptional support to clients. You will be part of a team dedicated to ensuring pumps operate efficiently and reliably for customers across multiple industries.
Key Responsibilities of this role as a Pump Services Technician you will be:
Requirements of a Pump Services Technician you will:
Benefits of a Pump Services Technician:
How to Apply:
This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency.
Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
About the opportunity
Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 3) equips you with the practical skills employers in Greater Manchester are actively seeking.
From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles.
Our learners have gone on to roles such as Cyber Security Analyst, Junior Penetration Tester, SOC Analyst, and IT Support, working with companies across tech, logistics, public services, and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data, and digital systems.
Course Details
What you ll learn
Career Pathway
Successful participants are guaranteed an interview with us or our network of UK-wide partners working with leading brands.
Eligibility
This is a government-funded opportunity. To apply, you must:
Cost
This is a fully-funded course with no fees complete the training, gain essential cyber security skills, and secure your guaranteed interview.
30,000 - 35,000 + Company Benefits + Training + Progression + Hybrid + Company Bonus
Central London, Hybrid
Are you an IT Support Engineer looking to join a global company that offers training and progression opportunities, along with hybrid working after probation to support a better work-life balance?
This leading international law firm, with more than 900 lawyers across nine offices in four Continents, advises global corporations, financial institutions, private equity sponsors, investment funds and governments on complex corporate transactions, high-stakes litigation and regulatory matters. Renowned for its strength in private equity, asset management, financial services, healthcare, energy, infrastructure and technology, the firm delivers strategic, commercially focused legal solutions built on decades of cross-border expertise and a reputation for excellence, discretion and client partnership worldwide.
In this role, you will provide 1st and 2nd line IT support to the London office, resolving issues efficiently and professionally. You will manage support tickets, deliver remote mobile device support, administer RSA access, and maintain laptops and core systems within a Windows and Microsoft 365 environment. You will act as a key point of contact for technology support, assisting with meeting room setup, hardware deployment and office moves to ensure the smooth running of IT services.
This role would suit an IT Support engineer looking to work for a large corporate company with excellent company benefits.
The Role:
The Person:
Reference: BBBH23928
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.
Location: Hull
Salary: £25,000 - £30,000
Are you an IT Support technician who enjoys variety, ownership, and getting involved in projects not just tickets?
We re partnering with a growing, multi-site business to recruit an IT Support administrator to support a close-knit IT technical team. This is a hands-on, user-facing role where you ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business.
This is a highly user-facing position where no two days are the same. You ll be the go-to person for colleagues across the business supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects.
What you ll be doing:
What we re looking for:
Desirable but not essential:
Why you ll love it here: You ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment.
Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
JOB ADVERT - Service Desk Analyst
Job Title: Service Desk Analyst (ITIL 4)
Location: Portsdown Technology Park
Security Clearance: SC (or ability to obtain)
We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests are handled efficiently and escalated to the relevant team, and contribute to the continuous improvement of our digital services.
Key responsibilities
Essential
Desirable
Role Specifics
This is an excellent opportunity to grow your career within a structured, secure, and modern IT service environment.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
If you enjoy understanding how systems fail and using that knowledge to make organisations more secure, this role will interest you.
Our client is an established cyber security consultancy, trusted to deliver high-quality offensive security testing to a wide range of organisations. They are expanding their Offensive Security Testing team and are looking for a CTM-qualified Penetration Tester who wants to work on meaningful, real-world engagements.
Role: Penetration Tester (CTM Required) Offensive Security
Salary: Up to £60,000
Location: London Hybrid
What you ll be doing
What you must have
Desirable experience
The role
If you are CTM-qualified and want to develop your career within a cyber security consultancy that values high-quality offensive security, this role offers genuine challenge and progression.
Our client is a major provider of Cyber Security service to the National Grid, due to new contract awards they are looking to recruit a talented Security Engineers.
Security Engineers will work Nationwide on National Grid Gas sites.
Role responsibilities -
Fault diagnosis on electrical fence, CCTV, access control and intruder alarm systems.
Installation of bespoke security alarms.
Planned preventive maintenances on bespoke security systems.
Detecting and reporting defects, snags and complaints.
Responsibility for van stock/replenishment and stock taking.
Competency in problem solving and an ability to make diligent recommendations.
Demonstration to clients and end users of completed systems or individual work.
Arranging PAT and meter calibrations for company issued equipment.
Completion of asset tagging and registration of information.
Essential experience -
Complete understanding and be able to demonstrate at least one of the following disciplines - access control, CCTV, intruder, power fence
Gallagher security systems (access control or perimeter)
Experience in a similar role
In return our client offer esxcellent salary and second to none benefits packages.
40,000 - 50,000 + Company Car + Excellent Company benefits
High Wycombe (Commutable from Slough, Luton, Oxford, Reading and Surrounding areas)
Are you a CNC Programmer looking to step into a varied, customer-facing role with an industry leading manufacturer?
On offer is an excellent opportunity to join a market-leading engineering company where you will become the technical expert, supporting customers and playing a key role in delivering specialist machinery solutions.
Established for over 50 years, this global manufacturer design and produce high-quality specialist equipment used in manufacturing facilities worldwide. With continued growth across their UK client base, they are now looking to recruit an additional Applications Engineer to support customers and drive technical excellence.
In this role, you will act as the technical specialist, programming machinery on the shop floor, delivering demonstrations, training customers and supporting technical applications. You will also visit customer sites across the UK to provide hands-on support, training and commissioning of equipment.
This role would suit a CNC Programmer looking to join a premium manufacturer in a highly varied role offering long-term stability, progression and the opportunity to become a recognised technical expert.
The Role:
The Person:
Reference Number: (phone number removed)
To apply for this role or to be considered for further roles, please click “Apply Now” or contact Jaiden Herrington at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.
We are an equal opportunities company and welcome applications from all suitable candidates.
Bath
Hybrid working - 2-3 days a week
Competitive + Progression into Leadership + A Healthy Training and Development Budget + 25 Days Annual Leave + Bank Holidays + Matched Pension (5-9%) + Hybrid Working
Excellent opportunity for a 2nd Line Security Analyst/EUC Security Analyst or similar to join a company offering a career path into leadership, a great benefits package, and a very healthy training and development budget.
This company have been undergoing a massive global business change and transformation project and are now turning their attention to their Cyber Security Teams and expanding these globally.
In this role you will serve as an escalation point for the 1st Line Team, and dealing with Incident Response, containment, and remediation of threats like malware, phishing, and unauthorized access. You will escalate issues to third line where applicable. You will work to Cyber Essentials and CompTIA Security+ standards.
The ideal candidate will hold a Cyber Essentials accreditation and have experience in a similar position. Candidates holding a CompTIA Security+ accreditation are also encouraged to apply. Candidates must be located in and around the Bath area as on-site working will be required. Candidates must have full right to work in the UK.
This is a fantastic opportunity to join a business offering a very healthy training and development budget, a great benefits package, and progression all the way up to Global Team Leadership.
The Role:
2nd Line Security Analytics / EUC Security Analytics
Incidence Response, Containment, and Remediation
Escalating to third line when applicable
Hybrid working - 2-3 days a week onsite
The Person:
Holds a Cyber Essentials and/or CompTIA Security+ accreditation
Experience within a similar position
Looking for progression
Commutable to Bath
Reference Number: BBBH(phone number removed)
To apply for this role or for to be considered for further roles, please click “Apply Now” or contact Tommy Williams at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.
We are an equal opportunities company and welcome applications from all suitable candidates.
We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.
Our mission relies on a team full of inspiring people, and we re looking for NOC Engineer with to help us monitor and manage the Quickline Next-Generation Hybrid Network.
Could that be you? If all things networks gets you out of bed in the morning, then we would love to find out more about you.
This role is based onsite at our Willerby Office.
Here s why you ll love this role
Monitoring & Management of the Quickline Infrastructure, Radio & 5G Networks
Rapid reaction to Issues, Outages, and Alarms
Key Management of Quickline Problem and Change Policy
Incident Manage & Reporting on potential Issues affecting the Quickline Network
Managing Security on the Quickline Network Including Access to Sites, Street Cabinets and Key Secure Locations
Here s why you ll be great in this role
Experience working as a NOC Engineer or a Similar Role
Experience in Network switching, FWA 5Ghz, VLANS, Subnetting and Routing Protocols
Comfortable Working in a Fast-Paced Network Environment
Excellent systems, Microsoft packages working knowledge. Skills with a Critical Eye for Attention to Detail
Experience of Working on RCA s and RFO s
Working Knowledge of SONAR and Zabbix preferred but not essential
The benefits
Pension 5% employer / 5% employee contribution.
Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
25 days annual leave + bank holidays, your birthday, house move and wedding day off.
Option to buy up to 5 additional days annual leave
High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
Free Parking on site.
Regular Lunch & Learns
Social Events Summer and End of Year parties etc.
Customer Obsessed Awards - Regular opportunities to win and more
Note to agencies
Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page.
Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Morris Sinclair are currently working with a professional services organisation that s investing heavily in its AV infrastructure and is looking to bring on a skilled AV Engineer / Technician to join their team in Edinburgh.
This is a full-time, on-site role with a rotating shift pattern, supporting a range of internal meetings, client-facing events, and hybrid conferences. You d be the go-to AV contact on site, ensuring meeting rooms and event spaces are fully set up, tested, and running smoothly.
The role is very hands-on and includes:
They re looking for someone with solid AV experience in a corporate or professional environment, strong knowledge of video conferencing platforms (Teams, Zoom, Webex), and familiarity with control systems such as Crestron or Extron. Good communication skills and a proactive, service-focused mindset are essential.
The role is based in Edinburgh five days a week, with shifts typically falling between 7:00am and 7:00pm, plus occasional evening support and some travel to other UK offices when needed.
If you are interested please reach out on (phone number removed) or (url removed)
Second Line Support Engineer Managed Services
About the Company
Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they re looking for someone who enjoys being part of an in office team environment for most of the week.
Culture & Environment
This is a genuinely collaborative workplace where people support each other, share knowledge, and take pride in continuous improvement. You ll be surrounded by motivated self-starters who enjoy learning, and you ll have a manager committed to giving you structure, guidance, and a clear progression path.
It s not all work, though. Expect a lively social culture with regular nights out, team trips, pizza days, and an office complete with a chill-out zone, games consoles, and a pool table. It s a place where you re encouraged to bring your full self to work.
The Role
You ll be joining the team to support a broad range of clients across Scotland. This is an office-based position, ideal for someone currently working in a Managed Services environment or an internal IT support professional eager to transition into MSP work.
You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients.
Technical Experience (desired):
If you re looking for a role where you can grow, be supported, and enjoy coming to work, we d love to hear from you.
For more information, contact John:
(phone number removed)
(url removed)
Full-Time Remote (with occasional travel within Central Scotland)
An established and growing IT services provider is seeking an experienced Senior IT Support Engineer to join its technical team. This is primarily a remote position, with occasional on-site work required across the Central Belt of Scotland.
This role combines high-level technical support, systems administration, and project delivery. The successful candidate will play a key role in maintaining, improving, and securing client IT environments while contributing to wider infrastructure and service improvements.
This opportunity would suit an experienced support professional looking to progress into more senior technical responsibilities within a forward-thinking environment.
Key Responsibilities
End-User Support: Deliver expert-level remote and on-site technical support via telephone and service desk systems. Troubleshoot, investigate, and resolve complex user and infrastructure issues.
Project Delivery: Lead and contribute to infrastructure projects including server upgrades, workstation deployments, cloud migrations, and network implementations.
Service Improvement: Develop and implement initiatives to enhance service desk efficiency and overall service delivery.
Infrastructure & Security Management:
Endpoint & Device Management: Manage MDM platforms (including Microsoft Intune), endpoint security solutions, and mobile devices.
Networking: Support routers, switches, VLANs, WAN/LAN, VPN, DHCP, DNS, and WiFi infrastructure.
Telephony: Support and manage cloud-based VoIP systems.
Documentation: Maintain accurate and detailed technical documentation for systems and processes.
Skills & Experience Required
Fire and Security Engineer
Location: Preston, and the surrounding area
Salary: Competitive, plus bonuses!
Full-time, permanent role
Our client is a leading competitor in the Fire and Security industry, and they are growing rapidly! With a track record of providing fantastic career opportunities, they are seeking a Fire and Security Engineer to cover Preston and the surrounding area
As an experienced Fire and Security Engineer, you will be responsible for the fault diagnosis, repairs, servicing, maintenance, small works of fire alarm systems, security systems (CCTV, intruder alarms, access control), and related equipment for both commercial and residential clients.
Requirements:
What’s on offer for the new Fire and Security Engineers?
Apply now or contact Flo Elmes for more details:
E: flo.elmes removed)
T: (phone number removed)
IT Operations Engineer - Warrington
Our client, a well-established and growing professional services organisation, is seeking an experienced IT Operations Engineer to join their IT team based in Warrington.
This is a hands-on, operational role responsible for maintaining secure, stable, and high-performing IT systems while delivering high-quality support across head office and branch locations. You will play a key role in infrastructure support, service management, security compliance, and continuous improvement of IT operations.
As IT Operations Engineer, you will:
This role requires strong ownership, attention to detail, and a proactive approach to maintaining operational excellence across the IT environment.
Key Requirements
What s on Offer
Interested? Please Click Apply Now! IT Operations Engineer - Warrington
Service Delivery Manager (ERP)
Location: UK (remote with about 5 days a month travel to clients/office)
Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team
to 60,000 base (DOE) + performance bonus (5% - 20%)
This role is support manager overseeing 10 product managers who typically work in sub-teams covering each module of the ERP solution:
The first 6 months of the role will be taking charge of the queue, managing the escalations, customer communication, ensuring that the 50 clients are properly looked after and that issues are resolved in a considered coordinated way, that developers/product managers are doing the right thing, priorities are correct and the team feels like a bunch of teckies pulling together.
The next 6 months is around client account reviews, working with a customer success manager (that you may need to hire) to start building fuller more durable relationships, set account objectives and have an understanding of what they want, where they are and a firm understanding of the stickiness of the clients to ERP solution and company.
Year 2 is about taking on more operational responsibility and growing your leadership position in the company, whilst still managing the support team and the customer success manager(s).
The job involves some hands on support work overseeing issues, managing the queue and dealing with the product managers, you will need enough technical skills to understand black from white.
Health warning!
As a small entrepreneurial company you will have the opportunity to engage in all sorts of tasks from Sales, Marketing, web site design, business strategy, product direction / development, hiring / interviewing, and anything else that happens to be a priority at the time, if you see this as a challenge, as exciting, as an opportunity to grow, this is a the company for you. If you see this as a distraction from your core job and an annoying pull on your time, then this is probably not the place for you.