Job Description

We are looking for an Experienced Business Support Engineer to manage, maintain, and improve our client’s SQL databases and business systems, ensuring they are secure, high performing, and aligned with business needs. The role also supports reporting, data delivery, and ongoing system development, while working closely with IT and wider business teams.

Main Responsibilities

• Manage and maintain SQL Server databases in line with Microsoft best practices.
• Monitor, optimise, and troubleshoot database performance, availability, and security.
• Extract, manipulate, and deliver data to meet business and customer requirements.
• Maintain and enhance existing SQL code, stored procedures, and database objects that support core systems.
• Provide support and bug fixes for C# and VB.NET applications when required, with opportunities to further develop these skills.
• Deliver 3rd line support and participate in on-call support for system and data-related issues when needed.
• Stay up to date with developments in business systems and best practices, advising senior management and supporting the adoption of improvements where relevant.
• Support the business by producing reports and management information as required.

Key Performance Indicators

• Proactively manage and plan work relating to business systems data maintenance and development.
• Provide an approachable, responsive, and professional service to end users, working within agreed timescales and minimising business disruption.
• Identify and escalate risks, issues, and opportunities appropriately, communicating clearly and in a timely manner.
• Support the wider IT operations team as required.
• Build and maintain strong working relationships across IT and the wider business, including involvement in change initiatives.

Key Skills & Behaviours

• Technical knowledge: Deployable hands-on knowledge of SQL management and development. Good knowledge of development techniques and tools. Good understanding of integration methods and technologies. Reporting & BI tools and implementations
• Development skills: Knowledge and skillset with the Microsoft stack languages and frameworks as well as experience with WPF and MVVM technologies. This is a lesser part of the role, however a basic level is required due to a small work team.
• Problem solving skills and Solution focus: The ability to interpret user requirements and issues into solutions that make best use of existing systems, implementing new technology & processes thoughtfully for extended benefits.
• Working Style: Confidence to work under own supervision and directly with business teams in a fast-paced environment demanding rapid change. A strong customer delivery focus
• Systems Thinking, approach & understanding: Strong Understanding of core technologies deployed by the business with a structured approach to management of systems and utilisation of 3rd parties.
• Communication: Selects appropriate communication method based on the needs and sophistication of the target; able to communicate effectively, remain calm under pressure, always courteous and helpful.

If you are interested, please apply below, alternatively, contact Angus on (phone number removed) or (url removed)

Project Support Engineer Milton Keynes £40,000 - £50,000

Were supporting a specialist engineering business looking for a Project Support Engineer to join their growing Project Management team. This role is ideal for someone with broad engineering knowledge to support project delivery, working across multiple departments.

About the Role

As a Project Support Engineer, youll play a key part in producing technical documents, reports, project plans and customer deliverables that support the full project lifecycle. Youll work closely with project managers, engineering teams and stakeholders to ensure all documentation is accurate, compliant and delivered on time.

Key Responsibilities of the Project Support Engineer

• Produce and maintain project documentation: project plans, progress reports, schedules and customer deliverables.
• Create technical documents including design descriptions, verification reports, data sheets and engineering support materials.
• Research and compile information to meet customer and standards-based requirements.
• Manage document registers, configuration data and submission through customer portals.
• Support quality, operations, commissioning, logistics and health & safety documentation.
• Work cross-functionally with engineering, production, sales and project teams.
• Assist with bid preparation, proposals and presentation materials.
• Provide project updates and occasionally deputise for project managers.

What Were Looking For

• Technical report writing or engineering documentation experience

• Electromechanical, mechanical, electrical or similar engineering knowledge

• Degree or HND in an engineering subject OR Equivalent hands-on engineering experience

• Defence, aerospace, marine, manufacturing or technical environments

Interested? Apply Now or reach out to Ellie at Orion Electrotech for further details.

INDKA

• Quality Engineer jobs role precision engineering into aerospace & medical - quality engineer jobs in engineering
• £35m t/o, 210 headcount manufacturer of mechanical components into aerospace, medical, automotive
• Salary TBC but likely to be £40,000 - £43,000 TBC

Are you seeking Quality Engineer jobs in the Nottingham, Derby, Long Eaton, Castle Donnington, Loughborough, Kegworth, Beeston, West Bridgford region? Alternatively are you a quality inspector or senior quality inspector looking to make that step into quality engineer jobs?

Quality Engineer Key Responsibilities:

• Internal audits
• Take the lead of reducing and investigating defects
• 8D - training provided if necessary
• Responsible for carrying out Root cause investigations
• Help drive continuous improvement

Quality Engineer profile:

• A Quality Engineer or Quality technician who is seeking Quality Engineer jobs in the Nottingham, Derby, Long Eaton, Castle Donnington, Loughborough, Kegworth, Beeston, West Bridgford region
• Ideally experience of regulated industries where there are high quality standards (aerospace, automotive, CNC, precision engineering) but we are flexible on your background

To apply please contact Edward Smith via Euro Projects Recruitment.

This Quality Engineer jobs role is commutable from Nottingham, Derby, Long Eaton, Castle Donnington, Loughborough, Kegworth, Beeston, West Bridgford East Midlands

Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply.

Are you a London or SE based Trend BMS Engineer that’s fed up with running all over the city? If so then I am looking to fill an excellent role with a growing Systems House who are looking for an experienced addition to their dynamic support team. They see themselves as a friendly, collaborative team who go the extra mile to get the job done well, every time.

What am I looking for:

I am looking for a dedicated BMS SupportEngineer who has a desire to build a good working relationship with the client, hasa great aptitude for problem solving and excellent communication skills who is competent with Trend Controls. You will be from a BMS background with strong HVAC plant knowledge and electrical qualifications. The site has 2 permanent engineers based on it, that means there will be no pre-planned maintenance!!

Territory:

This role will require you to work on a prestigious Hospital in the South of London. You will be home based and partially mobile.

What the role requires

The role of Static BMS Support Engineer will require you to undertake the following responsibilities on a day-to-day basis

• Reactive Breakdowns
• Small Project Works
  • Software modifications
  • Graphic page modification and generation
  • Pre-commissioning, Point to point testing
  • Panel modifications
  • Commissioning on upgrade projects

What you can expect back:

• Basic salary £50,000k - £60,000
• Overtime averaging around £5,000-£10,000per annum
  • X1.5 weekdays and X2 on Sundays
• 25 days holidays
• Private Healthcare
• Company pension
• Mobile phone, Laptop
• Full 2 year development plan linked to pay rises

Role: Fire Alarm Engineer - Small Works

Location: Knightsbridge, London

Duration: Until September 2026

Pay Rate: £350 P/day Umbrella

Hours of work: 7:00 - 15:00

Week : Mon - Friday ( Flexibility/ Weekends and Evenings may be needed dependant on project schedule)

Responsibilities:

The Role: As a Fire Systems Small Works Installation Engineer, you will be responsible for the installation, commissioning, and handover of small-scale fire alarm and detection system projects. This role is ideal for a technically skilled engineer who is comfortable working independently can deliver high-quality work in line with industry standards.

You’ll be expected to liaise with clients on-site, maintain documentation, and ensure all works are delivered to specification and in line with current regulations.

Key Responsibilities:

• Install, commission, and test fire alarm systems to BS 5839-1 standards
• Carry out modifications and upgrades on existing systems
• Complete all documentation, including job sheets, commissioning certificates, and handover forms
• Communicate effectively with clients, project managers, and internal teams
• Ensure all work is completed within budget, on time, and to a high standard
• Adhere to all company policies and health and safety procedures
• Mark up as fit drawing for design team
• Attend training to stay up to date with latest standards and technology

Essential Requirements:

• Proven experience installing and commissioning fire detection and alarm systems
• Strong working knowledge of BS 5839-1
• Experience with Sinteso/ Desigo ( preferred, but training will be provided)
• ECS or CSCS Card
• Excellent communication and customer-facing skills

Desirable Qualifications:

• FIA Units (e.g., Units 1 & 4) or equivalent certification
• Experience with CCTV
• Experience with Sinteso/ Desigo ( preferred, but training will be provided)

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Location: M25, London – covering London & Home Counties

Job Type: Full-Time, Permanent
? Hours: 40 hours per week + overtime & on-call rota
Salary: Competitive, Dependent on Experience (DOE)

Job Overview

We are currently recruiting an experienced and motivated Service Engineer / Service Technician to join our growing service team.

This is a field-based role involving the servicing, maintenance, and commissioning of customer systems, with a strong focus on quality workmanship and excellent customer service.

You will work both independently and as part of a supportive team, covering customer sites within your allocated area.

Key Responsibilities

• Carry out routine servicing and reactive maintenance
• Diagnose and repair system faults
• Commission equipment following training
• Represent the business professionally on customer sites
• Maintain accurate service reports and documentation
• Use mobile devices and systems for job management
• Deliver high standards of customer care
• Participate in the on-call rota
• Work closely with senior engineers and management

Requirements

• Previous experience in a service, maintenance, or engineering role (preferred)
• Strong customer service and communication skills
• Confident using smartphones, tablets, and laptops
• Ability to work independently and manage workload effectively
• Good written and verbal communication skills
• Full UK Driving Licence (essential)
• Understanding of British Standards (desirable)
• Willingness to learn and develop professionally

Essential Certifications

• FIA (Fire Industry Association) Certification
• Honeywell Certificate of Completion (or equivalent)
• Full UK Driving Licence

Desirable (Not Essential)

• ECS (Electrotechnical Certification Scheme) Card
• Asbestos Awareness Training
• Manual Handling Training
• Enhanced DBS Clearance

Benefits

• Competitive salary (based on experience)
• Overtime and on-call payments
• Company vehicle and tools provided
• Full training and ongoing development
• Stable, long-term employment

Additional Information

• On-call: 1 day per week (with notice provided)
• Overtime available

Join a Leading Provider of Retail & Hospitality IT Services

Complete Technical Solutions is a market leader in delivering managed IT services to major retail and hospitality brands across the UK. We pride ourselves on excellent service, technical expertise and a customer-first approach and thanks to continued growth, were expanding our Field Service team.

If youre reliable, customer-focused, and enjoy a role that keeps you on the move, this could be the perfect opportunity for you.

The Role

As a Field Service Engineer (EPOS), youll be working on customer sites, travelling daily to complete swap-outs, installations, repairs, and general service work on a range of retail IT devices. Youll typically work between 08:30 and 17:30, including alternate weekends as part of the rota.

This role requires significant driving, so a clean UK driving licence is essential.

What Youll Be Doing

• Deliver on-site swap-out services in line with customer SLAs
• Provide a professional, customer-focused service at all times
• Collect parts from courier depots as required
• Maintain and audit your van stock
• Follow all processes for parts handling, returns and repairs
• Support installation projects as required
• Use the company call management system accurately (web/mobile)
• Complete all paperwork to customer standards
• Follow all documentation, policies and health & safety procedures
• Attend Head Office for meetings/training when required
• Maintain the company vehicle in a legal and roadworthy condition

What Were Looking For

Essential

• Excellent written and verbal English
• Strong communication and organisational skills
• Confident handling difficult people/situations
• Good analytical skills
• Working knowledge of Windows & general IT systems
• Experience in field service and/or customer service
• Calm under pressure, positive attitude, professional approach
• Team player
• Smart appearance
• Defensive driving skills
• Clean driving licence (essential)

Desirable

• Technical engineering background
• IT product repair experience

Why Join Us?

Youll be part of a dedicated, hardworking team providing essential IT support to some of the UKs biggest retail brands. Your work will directly impact customer satisfaction and help maintain service excellence across the UK.

Benefits:

• Contributory Pension
• Enhanced Family Leave
• Company Sick Pay
• Annual Leave
• Additional Holidays for long service
• Holiday Purchase Scheme
• Employee Assistance Programme
• Opt-in Medical Scheme
• Birthday off/voucher
• Financial reward for long service
• Charity Volunteering Days
• Ogilvie Car Lease Discounts
• Staff Sales
• Costco sign up discounts
• Pension Financial Advisor
• Eyecare Benefits
• Childcare vouchers

Job Title: SOC Engineer
Location: London - hybrid 3 days on-site 2 days remote
Start Date: Immediate
Contract length: 31/03/26 further extensions expected
Clearance Required: BPSS (must be obtained prior to onboarding)
Day rate: 400 - 500

Candidates must hold or be eligible for SC clearance

Our client is seeking a SOC Analyst to join a security operations team in London. The role is focused on real-time monitoring, investigation, and incident response across a modern enterprise security environment.

Key Responsibilities

• Monitor, triage, and respond to security alerts across multiple platforms, including Microsoft and endpoint security tools.
• Conduct in-depth investigations of security events, escalating and containing incidents as required.
• Optimise and tune detection rules, policies, and alerting mechanisms to improve SOC efficiency.
• Collaborate with internal teams to support security operations, threat analysis, and incident recovery.
• Produce clear incident documentation, reports, and recommendations for continuous improvement.
• Contribute to maintaining and enhancing SOC processes, runbooks, and operational workflows.

Required Technical Expertise

• Sentinel, MDE, and MDI deployments
• Proven experience in a hands-on SOC Analyst role within an enterprise environment
• Strong understanding of security operations, threat detection, and incident response workflows
• Excellent communication skills and the ability to work effectively within a collaborative SOC team

Desirable Skills

• Experience with incident documentation and reporting
• Familiarity with security frameworks (MITRE ATT&CK, NIST, ISO 27001)
• Ability to adapt quickly to new tools, threats, and operational priorities
• Any relevant certifications (e.g., Security+, CySA+, Microsoft SC-series, GIAC)

Our client, a long-established family firm with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are looking for a Web Shop Administrator to be based at their branch local to Maldon, Essex.

On Offer:

• Full-time permanent role
• Working Hours: 40 hours per week 8am to 5pm Monday to Friday (1-hour unpaid lunch)
• Immediate starts available
• Competitive salary dependent on skills and experience.
• 32 days holiday (inc bank holidays)
• Workplace pension
• Life assurance (2 x salary)
• Country store staff discount
• Company sick pay scheme
• Flu jabs and employee referral scheme.

Main Purpose of the Role:

The Web Shop Administrator will play a key role in supporting the day-to-day operations of our online retail platform. Working within a small, dynamic team, you will be responsible for ensuring product listings are accurate, engaging, and up to date, as well as supporting the smooth running of the web shop. The role requires excellent organisational skills, attention to detail, and the ability to communicate effectively with suppliers, colleagues, and customers.

Duties and Responsibilities:

• Create, update, and maintain product listings, ensuring all descriptions, images, and specifications are accurate and appealing.
• Use AI and creative tools to generate compelling product descriptions and marketing content.
• Monitor stock levels and product availability, liaising internal teams as required.
• Answering customer telephone enquiries, managing queries, and assisting in securing sales.
• Process web shop orders and coordinate with warehouse/dispatch teams to ensure timely fulfilment.
• Provide first-line support to colleagues and customers for web shop-related queries.
• Highlighting opportunities for web shop improvement.
• Ensure all online content adheres to company guidelines and deadlines.
• Assist with promotional campaigns, seasonal updates, and special offers.
• Carry out general administrative duties to support the Web Shop and Retail team.

To be Considered:

• Creative flair with the ability to write and adapt engaging product descriptions.
• Familiarity with AI content-generation tools.
• Excellent communication skills, both written and verbal.
• Strong organisational and multitasking skills with the ability to work under pressure.
• Proficiency in Microsoft Office (Word, Excel).
• Experience with Shopify or similar e-commerce platforms (desirable).
• Accuracy with numbers and data entry.
• Self-motivated, proactive, and confident with a flexible approach.
• Strong attention to detail and commitment to high standards of work.

For more details, please contact Willis Global Experts in Recruiting

Position: IT Support Engineer - 1st Line

Location: Onsite, Acton

Type: Permanent

Salary: 27-31K

We’re looking for a hands-on (1st Line) IT Support Engineer to join a fast-paced, customer-focused team supporting warehouse operations. You’ll provide first-line IT support, maintain systems uptime, and ensure colleagues have the tools they need to work effectively.

What you’ll do:

• Deliver responsive onsite IT support for hardware, software, and bespoke systems.
• Set up and maintain desktops, laptops, peripherals, and cabling.
• Log, manage, and escalate service desk tickets while keeping users informed.
• Support IT projects, system rollouts, and process improvements.

Who you are:

• Reliable, organised, and solutions-focused, with strong communication skills.
• Curious and eager to grow your technical skills in a hands-on environment.
• Comfortable working onsite in a collaborative, fast-paced setting.

Why join:

• Gain exposure to a variety of IT systems and projects.
• Work with a supportive team in a dynamic operational environment.
• Opportunity to develop technical expertise and make a real impact.

26,000 - 28,000 + Excellent Training + Career Progression + 29 Days Holiday

Office based, commutable from Avonmouth, Bristol, Stoke Gifford, Filton and surrounding areas

Are you Customer Service minded that holds a UK License with a passion for IT, Technology or similar looking to join a reputable and industry recognised specialist within the Logistics and IT space where you will be heavily invested in and given great career opportunities?

This is a great opportunity where you will act as the first line of support for customers queries and technical help, you will be heavily invested in whilst working as part of a small close-knit team with great career prospects.

This company have around 30 employees and throughout 2020 have grown from strength to strength, known to provide a high quality technical service they are a great company to get on board with.

This role will suit a Customer Service focussed person that has a savvy Technology or IT background.

The Role:
Office based providing customer service and act as the front line support
Receive lots of training both hands on and customer support focused
Working as part of a technical close-knit support team

The Person:
IT or Technology savvy
Looking for an office based long term role with future of training and career progression

Reference: (phone number removed)

To apply for this role or for to be considered for further roles, please click “Apply Now” or contact Rebecca Drake at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Egham (Office Based)

38K-44K per annum

Permanent Full Time

We’re looking for an experienced Test/Product Engineer to join our Engineering team in Egham. Reporting directly to the Engineering Manager, this office-based role combines electrical panel design with hands-on technical support, supporting both customers and internal teams.

What you’ll be doing

• Preparing schematic and drawings for single-phase electrical panels (AutoCAD)
• Designing, laying out and specifying electrical panel components
• Conducting functional testing and electrical inspection of custom-built panels
• Providing technical support to customers, field engineers, workshop and admin teams
• Investigating product failures and warranty issues to identify root causes
• Supporting the development of product test procedures
• Producing clear and accurate technical documentation

What we’re looking for

• Strong experience with single-phase electrical panels
• Proficient in AutoCAD (schematics & layouts) - Desirable
• Confident specifying electrical components and panel layouts
• Comfortable in a technical support / problem-solving environment
• Professional communicator with strong attention to detail
• Able to work under pressure

What we offer

• Competitive package
• 25 days holiday + bank holidays
• Company pension
• Life insurance
• On-site parking
• 37.5 hours per week Monday-Friday

Interested? Send the CV to (url removed) or call her on (phone number removed).

Why work with Proactive?

Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

Oracle Database Support Engineer
6 month Contract
300 - 340 per day InsideIR35
Active SC Clearance is essential
Berkshire
Hybrid - 3 days in the office

Hiring for an SC Cleared DBA Oracle Support Engineer to provide database support across Oracle and SQL Server platforms within a Critical National Infrastructure (CNI) environment.

Responsibilities include:
Provide production support for Oracle (12c-19c) and MS SQL Server databases
Administer Oracle RAC, ASM, RMAN, and GoldenGate environments
Monitor and manage databases using Oracle Enterprise Manager
Perform UNIX administration and basic KSH shell scripting
Operate within ITIL-aligned Change and Release Management processes
Support high-availability, business-critical systems
Participate in an Out of Hours support rota

Skills & Experience:
Oracle 12c-19c Database Administration
Oracle RAC Administration
Oracle ASM, RMAN, GoldenGate
UNIX administration & shell scripting (KSH)
MS SQL Server support
ITIL environment experience
Strong written and verbal technical communication skills
Client facing IT Services experience would be an added advantage

Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.

Want to join a company is a recognised innovation and technology leader, tackling highly complex challenges across multiple defence and aerospace domains? Join a business who deliver advanced systems and services to customers worldwide and is widely regarded as a trusted, high-performing organisation within its market!

Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency
Working: Possible Flexible and some remote working potentials.

We are excited to offer, as well as, our competitive package and great career development - a Welcome Bonus of 7.5k!

As a Senior Product Test Engineer you’ll demonstrate a range of professional electronics skills such as debug, working on high reliability electronics products, work to component level and the highest standards to deliver products to our customers.

This role is a blend of electronic test engineering supporting manufacturing production projects.

Experience in an electronics or electronics-manufacturing company testing & fault finding electronic assemblies to component level, fault finding, presenting data and showing expertise in these areas is ideal for the role.

Company Highlights:

• Join a globally recognised technology and defence leader, repeatedly awarded for innovation, patents and engineering excellence across aerospace, defence, space and cyber.
• A organisation trusted by governments worldwide, delivering mission-critical systems and recognised with Gold status by the UK Ministry of Defence for its support of the armed forces community.
• Be part of a business consistently ranked among the top innovators in the aerospace and defence sector, combining cutting-edge technology with long term programme stability, including high-profile contracts with government and allied partners worldwide.
• Explore the chance to work on cutting-edge, nationally significant projects with real-world impact, not theoretical R&D.
• A business, known for a strong culture of innovation, inclusion and long term career development, backed by the scale and stability of a global industry leader.

Essential Skills & Experience

• Test Lifecycle
• Presenting data to teams
• Diagnostics, fault finding, debug and corrective action
• Mentor other staff e.g. diagnostic technicians
• Design for Manufacturing and Design for Test (DFM/DFT) implementation
• Military or high reliability manufacturing electronics
• Challenge status quo, present new ideas
• Work on range of electronic technologies

Even If you feel like you don’t meet every requirement, we encourage you to reach out and apply.

Job Title: IT Engineer / IT Support Engineer
Location: Wrexham, North Wales (commutable from Chester, Oswestry, Shrewsbury, Cheshire, Shropshire, and North West England)
Salary: £35,000 per annum, permanent

About the Role Trek Recruitment is recruiting on behalf of our client for an IT Engineer to deliver high-quality IT support, system maintenance, and development of tailored solutions. This hands-on role involves supporting a diverse client base with on-site and remote assistance, ensuring reliable infrastructure and user productivity. This role is working for a manufacturing organisation, experience of working for a similar company is highly desirable.

THE ROLE

• Provide first- and second-line IT support for local and remote users, including troubleshooting hardware, software, and network issues
• Manage and maintain Windows and Ubuntu servers, Active Directory, VMware/vSphere virtual machines, and Veeam backups
• Support Microsoft 365, Windows 10/11 operating systems, and general software installations
• Handle network device management (switches, firewalls, printers, laptops/desktops) and configurations
• Work with SQL Server, MySQL, Synology DSM, Fortinet FortiOS, Certero, and Axonius
• Collaborate via Microsoft Teams with head office and branch locations
• Document processes in Confluence, generate database queries, and maintain system enquiries
• Ensure ongoing hardware/software usability and basic security practices

YOU

• Strong knowledge of Windows Server environments (including IIS, Print/File Servers, Terminal Services)
• Proficiency in Active Directory management, networking basics (firewalls, switches), and IT security principles
• Experience supporting users remotely and in-person
• Excellent communication skills able to explain complex technical issues clearly
• Minimum HNC/HND or Degree in IT, Computer Science, or related field, plus good amount of experience doing the same/similar job to this one.

Desirable Skills

• Familiarity with Cisco Meraki, CCNA, network protocols/CLIs, GitHub, VS Code, Azure Data Studio, SharePoint, Jira, Confluence, or Metabase
• Knowledge of FIA framework, IT documentation control, virtual desktop infrastructure, ZPL/label printers, SSH/Terminal CLI
• Experience creating BI reports or working with Atlassian tools

About You You are passionate about IT, proactive in preventing security threats, and thrive in a dynamic environment. You enjoy problem-solving, supporting users, and contributing to secure, efficient systems.
If you’re a motivated IT professional ready to join a supportive team in North Wales, apply today!

• Annual Salary: TBD
• Location: Hatfield, Hertfordshire
• Job Type: Full-time, Permanent, 5 days a week onsite

A new exciting permanent Test Analyst opportunity has become available to join a leading company in the medical electronics sector, developing, manufacturing, and supplying hearing test devices. With over 30 years of global competition, they’re continually enhancing their product range, including software, firmware, and hardware. This is an excellent opportunity for a Test Analyst looking to either start or progress their experience in a dynamic team, working on high-tech products throughout the entire product lifecycle.

Day-to-day of the role:

• Test and evaluate new and modified products using both manual and automated software and firmware testing protocols, with occasional hardware testing.
• Collaborate closely with the Test Manager and development team during product development cycles.
• Create and maintain test cases from specification documents for execution and regression testing.
• Report defects and suggest improvements to the Test Manager for development team consideration.
• Contribute to test planning by assessing risks, identifying areas of change, and applying time constraints.
• Participate in reliability, efficacy, equivalence, and comparative trials of products, including data collection and analysis.
• Investigate issues reported from the field or internally by reproducing and investigating faults.
• Support the implementation of new products and produce technical documentation and test reports as required.
• Adhere to formal version control procedures and comply fully with quality system documentation.

Required Skills & Qualifications:

• Minimum 2 years’ experience in testing electronic devices and/or software applications using manual techniques.
• Comfortable with handheld medical devices running on board micro-controller firmware.
• Experience with automated test tools and/or coding is advantageous.
• Familiarity with SDLC processes such as waterfall, agile, and scrum.
• ISEB/ISTQB foundation certificate required.
• Degree in Computer Science or a related technical field is advantageous.
• Proficient with PC, Windows, and general IT.
• Keen interest in new technologies.

Personal Requirements:

• Excellent team player with strong initiative.
• Observant, quick learner, and excellent communicator.
• Methodical, logical, and detail-oriented with a commitment to quality and reliability.
• Strong problem-solving skills and ability to handle multiple projects under pressure.

Benefits:

• Competitive pension and healthcare benefits.

To apply for the Test Analyst position, please submit your CV to be considered immediately for this position.

About the opportunity

Send your CV to us, complete the fully-funded course and get a certified qualification.

Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 3) equips you with the practical skills employers in Greater Manchester are actively seeking.

From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles.

Our learners have gone on to roles such as Cyber Security Analyst, Junior Penetration Tester, SOC Analyst, and IT Support, working with companies across tech, logistics, public services, and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data, and digital systems.

Course Details

Start Date: 16/02

Duration: 14 weeks

Format: Online, practical workshops

Schedule: Mon-Thurs6-9PM

What you ll learn

Cyber Principles: Understand core frameworks and security principles.

Threat Intelligence: Develop expertise to identify risks and analyze threats.

Vulnerability Testing: Conduct cyber security testing, identify vulnerabilities, and implement controls.

Incident Response: Prepare for and respond to live cyber security incidents.

Ethics & Law: Understand legislation and ethical conduct within the cyber security sector.

Professional Skills: Build the behaviours required for the modern cyber security workplace.

Career Pathway

Successful participants are guaranteed an interview with us or our network of UK-wide partners working with leading brands.

• Potential Roles: Trainee Cyber Security Analyst, SOC Analyst, Junior Information Security Officer

Eligibility

This is a government-funded opportunity. To apply, you must:

• Live in Greater Manchester.
• Be aged 19 or over.
• Earn below the gross annual wage cap of £32,400.
• Not currently be undertaking other government-funded training.
• Right to Work: You must have lived in the UK/EU for the last 3 years and have the right to work in the UK (Student/Graduate visas are not eligible).

Cost

This is a fully-funded course with no fees complete the training, gain essential cyber security skills, and secure your guaranteed interview.

• IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems.
• Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS.
• Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments.
• Data Management: Source, cleanse, and analyse data to present actionable insights.
• Digital Transformation: Explore Agile project management and how to support digital change.
• Sector Skills: Understand IT policies, legislation, and industry structure.

Career Pathway

Successful participants are guaranteed an interview with our network of partners.

Potential Roles:

• IT Support Technician
• Cloud Support Assistant
• Junior Network Engineer
• Service Desk Analyst

Eligibility

This is a government-funded opportunity. To apply, you must:

• Live in Greater Manchester (GMCA region).
• Be aged 19 or over.
• Have lived in the UK/EU for a minimum of 3 years.
• Earn below the gross annual wage cap.
• Prerequisites: Basic IT skills are required.

Cost

This is a fully-funded course with no fees complete the training, build your portfolio, and secure your guaranteed interview.

FLS Engineer Grade 2

Location: Maintenance Service Centre, 2nd Floor, Hatfield

Pay: 15.99per hour + & x2

6 months rolling contract

Hours: Shifts between the hours 07 00 (7.5hrs Shift) with 30 Minutes Lunch flexibility on hours may be requested

Your duties will include: - Filtering, visually inspecting, testing and cleaning various device types of IT equipment Including, Laptops, Desktops, Screens, Handheld and Mobile devices etc.

Carrying out configuration software builds and repairs on various customer devices. Work includes software builds, software updates, repairs, diagnostic fault finding and preparing kit to be shipped to various customers. The right candidate will have experience in configuration software builds, problem solving and fault finding, Laptop and Desktop repairs, be familiar with software and hardware components of tablets, desktops and laptops. Logging issues and closing calls on the company computing system.

Liaising with internal teams whilst building relationships. You will escalate any issues to the supervisor that may affect delivery to our customers, you will be extremely well organised in your approach to asset tracking and traceability of those assets. You will be an excellent communicator and deliver against the core values of Field and Lifecycle Services. You will embrace change and be an advocate of our values.

Main Responsibilities

• Troubleshooting incidents, software and hardware
• Resolution of software and hardware issues (laptop, desktop, mobile devices)
• Installation of spare parts and configuration of laptops, desktops and Tablets
• Organising, analysing and handling of tickets in the company computing system.
• Preparing new and repaired hardware
• Carry out warranty repairs to OEM standards following contractual agreements in accordance with ASP.
• Escalating any potential customer SLA impacts to the relevant teams.
• Staging laptops and PC’s with pre-defined builds
• General housekeeping to locate and eliminate causes of backlogs to provide continuous and fluent service to our customers.
• Assistance in specific tasks where prompt investigation and resolution are required.
• Maintaining a functional and accurate location system to ensure precise asset management.
• 6S Implementation and ongoing maintenance into the workshop
• Flexibility of workload to assist in all areas of the Maintenance and Service Centre to avoid backlogs and to maintain achievement of SLA s is essential.
• Must be able to work on their own initiatives and prioritise workloads.

The Ideal Candidate

• Excellent Administration and communication skills, both written and oral
• Previous knowledge of Microsoft applications
• Has held or able to attain up to date accreditations with all major manufacturers including HP, Dell, Apple, Lenovo etc.
• Previous experience of supporting Mobile devices and hand-held devices
• Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of information.
• Previous experience working in a corporate IT environment is an asset.
• Excellent time management and organisational skills
• Willing to take initiative and be hands-on.
• Experience in building effective relationships and Team working.
• A confident, professional, positive, and proactive approach
• Forward thinking and offer efficient ways of working.
• Able to coach and mentor team members and new starters into the business.
• Previous experience of Enterprise maintenance.
• Able to adapt, grow and self-educate at pace to meet the ever-demanding needs of the service.
• Able to gain government SC clearance.

IND/LET

Please call Steve on (phone number removed)

Overview
We are seeking an experienced and proactive Senior IT Technician to join our client near Bridlington. The ideal candidate will possess extensive knowledge of computer networking, hardware, and operating systems, providing expert technical assistance to ensure seamless IT operations. The ideal candidate will be comfortable managing their own workload.

Main Responsibilities

• Provide first and second line technical support for users.
• Maintain and manage servers, networks, firewalls, and cloud systems.
• Administer Microsoft 365, Azure, and device management platforms.
• Implement cybersecurity measures including backups, antivirus, updates, and access control.
• Manage IT equipment procurement, setup, and asset tracking.
• Handle onboarding and offboarding of staff IT access and equipment.
• Deliver small IT projects such as upgrades, migrations, and office setup changes.
• Maintain clear IT documentation and identify opportunities to improve systems and processes.

Required Skills & Experience

• Experience in a general IT support or systems administration role.
• Strong knowledge of Windows, Linux, Microsoft 365, Azure, networking, cloud services, and virtualisation.
• Good understanding of cybersecurity practices and backup/monitoring tools.
• Ability to troubleshoot technical issues independently.
• Able to manage multiple priorities in a busy environment with attention to detail.

Desirable Skills

• Knowledge of Cyber Essentials standards.
• Scripting or automation experience (e.g., PowerShell, Bash).
• Familiarity with ITIL or ticketing systems.
• Experience with VoIP, conferencing technology, or CRM systems.
• Basic understanding of GDPR and IT compliance.

Service Desk Analyst

• DV Cleared role

• 400 per day Inside

• Onsite role - Bath based

Key Skills:

• Experienced Service Desk

• DV Cleared

The Role:

We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services.
The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices.

Key Duties and Responsibilities
Provide 1st line support where required, supporting customers users with first time fixes and account creations
Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost.
Investigate problems and opportunities in existing processes and contribute to recommending solutions.
Oversee and improve ITIL-based service management processes, such as incident, problem, change, and configuration management.
Contribute to management information and service reporting, ensuring data is accurate
Responsible for communications to customers and internal stakeholders

Required Competencies
Understanding of systems such as active directory, cloud environments.
Effective communication skills
ITiL v4 qualified or highly experienced in the practices
5+ years of experience in an IT Service Desk or End User Support role
Experience using ITSM tools (e.g. Jira Service Management)
Solid understanding of ITIL-based service management practices (Incident, Request, Problem, Change)

Desired Competencies
Experience in environments using Agile or DevOps ways of working
Expererience in Cloud Platforms
Experience in Defence
Exposure to automation or scripting

We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support.

These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively trailed, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms.

Skills & Experience

• Providing Level L1/L2 support across hardware, software, and account issues
• Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers
• Handling user account and access administration (AD, M365, Exchange, Intune)
• Supporting onboarding/offboarding and ensuring users have the tools they need
• Spotting recurring issues and contributing ideas to improve the service desk
• Delivering exceptional support to all users, including executive stakeholders
• Strong aptitude and problem-solving mindset
• Positive personality with excellent communication skills
• A genuine willingness to learn, take initiative, and make things happen
• Ability to work both independently and as part of a small team
• Comfort working in a fast-paced support environment

Experience

• Experience working on an IT Service Desk or in a technical support role
• Strong troubleshooting skills across Windows 10/11 environments
• Good knowledge of O365, Active Directory, Exchange and Intune
• Solid ticket management experience in an SLA-driven environment
• Customer-first mindset and excellent communication skills
• Curious, proactive, and keen to learn someone who takes real ownership
• ITIL awareness or certification (desirable)
• Experience supporting hardware, printers, mobile devices and basic networking

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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