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Overview
Looking for your next role as a Support Engineer? Discover a wide range of Support Engineer jobs on Haystack, the leading IT job board. Whether you're an experienced technical support specialist or just starting your career in IT support, our curated listings connect you with top employers seeking skilled professionals. Find your perfect Support Engineer job today and take the next step in your tech career!
L1/L2 IT Support Engineer
Red King Resourcing
Multiple locations
In office
Junior - Mid
£140/day - £150/day
RECENTLY POSTED

140 per day, Inside IR35
2 Month Contract - Starting 2nd March
York, On-site

Your New Role
We are currently recruiting for a Level 1 / Level 2 IT Support Engineer to join a well-established organisation on a 2-month onsite contract.

This role is based within a hospice environment, so professionalism, empathy, and a calm, supportive approach are essential. You will be supporting staff who rely heavily on their IT systems, so clear communication and a customer-focused mindset are key.

Your Responsibilities
Providing first- and second-line desktop support services to end users
Troubleshooting hardware and software issues
Supporting Windows desktops and peripherals
Delivering hands-on user support across the site
Managing users and groups within Microsoft 365
Supporting SharePoint administration within the M365 tenant

You Will Have
Previous L1 / L2 desktop support experience
Strong troubleshooting skills across Windows environments
Experience managing users and groups in Microsoft 365
Exposure to SharePoint administration
Excellent communication and customer service skills

Mainframe IBM zMQ Engineer - z/OS
Atrium Global
UK
Hybrid
Mid - Senior
£550/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Duration:6 Months
Location:Edinburgh, Leeds, Halifax or Manchester
Working hours:Standard business hours with out of hours support and deployments required
Onsite requirements:Hybrid working with onsite presence as required - Out of hours on call is potentially required
Engagement Type:Contract - Inside IR35
Day Rate:£550 per day

Right to Work:Candidates must have the legal right to work in the UK. Sponsorship is not available for this role.

Atrium is supporting a client of ours within the financial services industry who is seeking an experienced IBM MQ Administrator to join their mainframe middleware team.

Job Overview

You will deliver complex technical support and project delivery across the organisations IBM MQ estate on z/OS, with a strong focus on incident resolution, problem management and system stability. The role supports critical platforms across multiple business divisions including digital, payments, retail and insurance, while contributing to technology improvements and strategic initiatives. This position includes participation in out of hours deployments and migrations.

RESPONSIBILITIES

  • Provide technical support across complex MQ environments to tight timescales
  • Deliver incident, problem and change resolution across critical systems
  • Drive delivery against the technology roadmap with key stakeholders
  • Enforce standardisation and support continuous improvement initiatives
  • Collaborate across wider middleware teams to develop and implement processes
  • Deliver changes through RTL into production under governance independently
  • Ensure strict adherence to operational processes and procedures
  • Perform change and support activities outside business hours when required
  • Work with IT Security to maintain MQ product security
  • Maintain service stability, resilience and optimisation

REQUIREMENTS

  • Min 5 years + administration experience of **IBM Message Queue (MQ) v9.x on z/OS
  • IBM MQ clustering experience
  • Operational experience using z/OS panels and MQ Explorer
  • Experience implementing and supporting TLS
  • Experience supporting and troubleshooting online systems
  • Strong diagnostic and analytical skills across complex technical environments
Automation Engineer
The Sales Recruitment Network
Glasgow
In office
Junior - Mid
£34,000 - £39,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

34K + 5780 car allowance + mileage

Based Scotland Central Belt

My client manufactures and distributes cash handling and wrapping machines e.g. the coin and note counting machines that you would find in locations such as banks, retailers, gaming establishments and the leisure sector.

The role is that of an automation engineer:

  • You will be responsible for servicing, maintaining and repairing equipment such as note counters, bundlers, shrink wrap equipment, and coin equipment.
  • Automation engineering background experience would be useful, with preferably an electrical qualification, as well as a focus a focus on customer service skills.
  • Whilst specific banking sector experience is not necessary, it would be an advantage. 50/50 electromechanical engineers are welcome to apply. Experience of looking after printers, or gaming machines, or cash, or ATM machines would also be an ideal background.

Location:

The role is central belt based and will involve some travel to two sites in Glasgow and one in Edinburgh for which a generous car allowance is paid plus mileage.

Apply for this Automation Engineer role now!

Identity & Access Management Engineer
Deerfoot Recruitment Solutions Limited
London
Hybrid
Mid - Senior
£65,000 - £80,000

London (Hybrid) - 3 Days Onsite Per Week
up to £80,000 + Benefits + Bonus
Banking Sector

Are you ready to safeguard one of the world’s largest financial institutions? We’re looking for a talented IAM Engineer to enforce security policies across banking and securities operations for a global leader. This is your chance to own critical access controls, mature privileged access systems, and make a real impact on enterprise security.

What you’ll do:

  • Provide engineering support for RSA IGL Identity Access Management application
  • Create and mature access reviews, implement privileged access controls
  • Investigate/resolve incidents, manage operational queries (passwords, access issues)
  • Maintain knowledge base/SOPs, contribute to process improvements and knowledge transfer
  • Some Active Directory management and least privilege access enforcement

What you need:

  • Practical RSA IGL (or similar IAM) experience
  • SQL/PSQL, Oracle, REST/SOAP web services, JAVA/JSP, HTML/CSS/JS basics
  • Linux/Windows Servers, SQL/Oracle databases
  • Excellent attention to detail, communication skills, PowerShell Scripting
  • Incident management experience, Microsoft Office proficiency

Desirable: ISO27001/NIST knowledge, Splunk/ServiceNow/SailPoint, 24/7 shift flexibility

Location: London with hybrid working model (3 days in the office per week)

If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: Identity Access Management Engineer, IAM Engineer, RSA IGL Engineer, Cyber Security Engineer, Privileged Access Management Specialist, Identity Governance, SailPoint, Splunk, ServiceNow, ISO27001, NIST, financial services security.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Junior Test Engineer
Rise Technical Recruitment
Gloucestershire
In office
Junior
£28,000 - £32,000
TECH-AGNOSTIC ROLE

Trainee Engineer

28,000 - 32,000 + Full Training + Overtime + Progression + Van / Fuel Card

Stroud, Gloucestershire (Commutable from: Cirencester, Gloucester, Cheltenham, Yate, Bristol, Dursley, Thornbury, Chippenham, Swindon)

Do you have Engineering experience or qualifications looking to join a global-leading business at the forefront of a modern industry offering continued training across Multi-skilled equipment?

On offer is a highly varied role for a company with a great job retention rate, good benefits and clear opportunities to technically progress.

This company operate as experts within the Aerospace sector. Due to consistent and steady growth this is a new role within the business.

This is a Monday - Friday permanent role based out of the companies main manufacturing depot. You will responsible for a range of Testing and Calibrating of equipment. This will vary across Electrical, Mechanical and Instrumentation.

This role would suit a qualified Engineer, looking to receive technical training, a clear development plan and a secure long-term role.

The Role.

  • Monday - Friday days based role.
  • Testing and Calibrating a range of equipment.
  • Working on Electrical, Mechanical and Hydraulics.

The Candidate.

  • Any Engineering background - qualifications required.
  • Looking for calibration or testing.
  • Commutable to Stroud.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Fire & Security Systems Engineer
QiStaff Solutions
Mold
In office
Junior - Mid
Private salary
TECH-AGNOSTIC ROLE

The Company

Our client is rapidly expanding operations across the UK, making now an exciting time to join a company which benefits from constant demand for its fire and security solutions. They work in a wide range of sectors including education, social housing, property management and retail, offering solutions from basic fire extinguishers through to large commercial installations.

Working for our client you will be a highly organised and proactive individual. You will be Field based, lone working, Full time hours- Permanent. Working predominantly Monday to Friday 8am to 5pm, flexibility required to support the needs of the business. Some flexibility will be required to support the needs of the business.
The Benefits

  • High basic plus bonus with potential earnings of £50,000+
  • 25 Days annual leave plus Bank Holidays
  • Additional day off for your birthday
  • Continuous ongoing training opportunities
  • Private medical insurance
  • Opportunities to progress within the organization
  • Company pension
  • Industry leading job management software
  • Van, laptop, tablet, mobile phone and uniform provided
  • Regular team building days/nights out
  • Quarterly recognition awards for outstanding performance
  • Christmas Bonus
  • In-house technical support
  • Local work with your own allocated area

Job Description
As an Engineer, you will assist in the installation and maintenance of fire and security equipment and expand your knowledge on different systems. Working with our close-knit team and make a difference in your local area.
Your workdays will be dynamic and diverse. One day, you might be installing fire extinguishers, while the next, you will be servicing a large commercial fire or intruder alarm system. Regardless of the task, one constant remains: you will always represent the business and recognise the importance of delivering exceptional customer service. The role is Lone working reporting directly into the Service Engineer manager daily where you will be responsible for tackling exciting challenges and contribute to safety. You will be impacting beyond fixing systems; you will safeguard lives and property.

Person Specification

  • You must have experience in a similar role within a service/installation environment, fire & security system knowledge would be an advantage, training will be given in the following disciplines: fire alarms, access control systems, intruder alarms, CCTV and Fire Extinguishers (further training will be available)
  • A Full UK Driving License
  • The ability to communicate with customers professionally face to face and via the telephone
  • A can-do attitude ensuring customer service is a top priority
  • Building strong relationships with all our clients
  • Self-motivated to work alone to the highest standard possible
  • Hard working attitude
  • Ability to manage own workload with minimal supervision

Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858.

1st Line Support - SQL
Office Angels
London
Hybrid
Graduate - Junior
£25,000 - £30,000

1st Line Support

Hybrid 1-2 Days in Office (3 Days During Training)

25,000 - 30,000
Permanent, Full Time

8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week)

Near Liverpool Street Station

City of London

Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector!

Why work for this company?

  • Full Benefits List outlined in your contract.
  • 20 Days Annual Leave that increases each year.
  • Additional Birthday Off to celebrate your special day!
  • Overtime Pay for those extra hours put in.
  • A supportive work environment with a focus on Work-Life Balance & Flexibility.
  • Opportunities for Career Growth & Progression within the company.
  • Access to Professional Development & Training to enhance your skills.

As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include:

  • Answering user calls and emails, providing timely and effective technical support.
  • Collaborating with other teams to identify and resolve recurring issues.
  • Testing and troubleshooting user-reported problems and communicating findings to internal teams.
  • Assisting with onboarding and rollouts of new products.
  • Monitoring and managing outstanding support tickets, providing updates as necessary.
  • Maintaining accurate records of support requests and resolutions in our ticketing system.
  • Adhering to ITIL best practises and escalating unresolved issues when needed.

Requirements:

  • Familiarity with Microsoft Office Suite.
  • Experience with scripting languages (e.g., PowerShell, JavaScript, Python, SQL) is a plus.
  • A structured and methodical approach to tasks with strong attention to detail.
  • Flexibility in working hours, with a willingness to provide out-of-hours support when required.
  • Excellent communication and interpersonal skills, with the ability to articulate technical information clearly.
  • Knowledge of operating systems, networking, and relevant technologies.

If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Don’t miss this opportunity to shine as an Operations Administration Assistant.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Service Desk Analyst (Fixed term)
Camping and Caravanning Club
Not Specified
Hybrid
Graduate - Junior
£25,700 - £28,500

Service Desk Analyst

Full time, 37.5 hours a week £25,700- £28,500 per annum

Fixed term role until 31 December 2026

The Camping and Caravanning Club is the world’s oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring.

We are recruiting for two Service Desk Analysts to work within our Technology & Change team. The Service Desk is the first point of contact for users seeking technical assistance. They provide support for hardware, software, and network issues, troubleshoot problems, and escalate complex cases as needed. The role involves diagnosing technical problems, escalating issues as necessary, and ensuring that customer service standards are maintained.

Daily duties and responsibilities will include:

  • Respond to incoming service desk calls, emails, and tickets from users experiencing technical issues.
  • Accurately log and document all support requests and incidents in the ticketing system.
  • Diagnose and resolve hardware and software issues
  • Provide feedback and updates to users on the status of their requests.
  • Utilise Citrix remote session shadowing for end user problem resolution
  • Fulfil service requests, such as password resets, account creation, and software installations
  • Utilise in house and external resources for problem resolution.

We are looking for the following in applications:

  • ITIL Foundation Certification or equivalent ITSM certification
  • Relevant and recent experience working in an IT support environment
  • Experience with Active Directory, Microsoft 365 administration, or basic network troubleshooting
  • Experience supporting remote users and working with remote desktop tools
  • Hands-on experience with ticketing systems (e.g., ServiceNow, Jira, Freshdesk)
  • Proficiency with Windows and basic networking concepts
  • Capable of working on their own for sustained periods of time/ ability to work independently and as part of a team
  • Logical thinker, undertake problem solving
  • Excellent communication and interpersonal skills including good telephone skills
  • Familiarity with cybersecurity best practices and data protection regulations.
  • Full UK Driving Licence, ability to travel to various locations in line with the needs and requirements of the business

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We’ve been helping people enjoy the great outdoors for over 120 years.

We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve:

Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week.

We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment.

We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

For this role, you must have evidence of the right to work in the UK.

Please upload your anonymised CV

Applications close : 6th March 2026

Please note previous applicants need not apply

3rd Line IT Support Engineer
ITSS Recruitment
London
Hybrid
Mid - Senior
£45,000 - £60,000

3rd Line IT Support Engineer - Up to 60K - Hybrid (3 days in office) - Farrindgon, London

An exciting new opportunity has become available for a 3rd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon. Hybrid working is available with 3 days in office.

We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

3rd Line IT Support Engineer experience:

Windows Server 2008/2012/2016
Microsoft Office 365 (Email, SharePoint, OneDrive, Compliance)
Azure Active Directory
Microsoft Intune and Auto Pilot
Microsoft SharePoint Online
Exchange2007/2010/2013/2016 Server
Active Directory, DNS, DHCP and Group Policies
Multi-Site VPN and connectivity solutions
Networking & Wi-Fi Infrastructure experience
Server Virtualisation experience
Security, 2FA & Firewalling
Backup/DR troubleshooting & management
Dell & HP hardware troubleshooting
Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
Experience working within a Managed Service Desk provider

We are not expecting the 3rd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

You will be self motivated 3rd Line IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful 3rd Line IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this 3rd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

Overnight Application Support Analyst - FinTech
James Joseph Associates
London
Remote or hybrid
Junior - Mid
£25,000 - £60,000
+1

THE ROLE:Overnight Application Support Analyst

Our client is is a small dynamic FinTech company, Providing functional electronic services to support post-trade processing in the Securities Lending and Repo markets by providing services which perform faster and are

Our client is looking for an Overnight Application Support Analyst to join their growing team of experts. Note the working hours : Night shift APAC hours Sunday 11pm to 8am Monday morning all the way through to Thursday evening -Friday and Saturday will be the weekend.

Our Client offers the opportunity to work in a small but growing award-winning company with other skilled professionals, delivering to the highest standards and providing outstanding client service,where good work is both recognised and rewarded.

THE ROLE (DUTIES) :Overnight Application Support Analyst

The position is a UK Based role that provides UK Overnight Application support coverage for the APAC time-zone. During the first three month onboarding period, you will work UK daytime hours, while receiving comprehensive training and gaining full familiarity with the companies systems, processes and support procedures. On completion of the onboarding process, you will transition to the APAC support rotation, covering overnight hours from 23:00 to 08:00 (UK time) as part of the dedicated APAC support schedule. You will take the handover from the US based team at the start of your shift and

hand back to the UK team at the end of your shift.

Continuing our dynamic production support to

ensure a high quality of service to our clients. You will be fully trained to understand our

application and business in depth. Starting with a high-level overview of Securities Finance and the company s application, You will receive full assistance

from the support and development team as you progress to an expert in the field.

This is a unique opportunity to join a small company that is at the point of looking to

increase delivery capacity and product offering. You will also gain valuable experience in Technical Support and problem-solving ability.

  • The successful candidate with be responsible for monitoring the production and User Acceptance testing environments
  • Investigate, action and resolve issues impacting internal systems and clients.
  • You will be required to work independently and prioritise tasks in what can be a challenging environment at times.
  • Report common issues, analyse the root cause and prevent them from recurring.
  • You are required to be responsive to internal and external client queries and tickets.
  • On boarding of new services for new and existing clients.
  • Updating system configuration across environments.
  • Continuous improvements of the production service and team effectiveness.
  • Participating in Client Service and Technology meetings.
  • Handle production incidents and problem management activities related to the incident.

Challenges:

  • Develop a comprehensive understanding of the services provided and the associated benefits /value proposition for clients.
  • Gain an understanding of the complex technical structure of services, starting initially
  • at the top level, but with increasing depth over time.
  • Maintain and continually improve the exceptional quality of support that the company provides to clients (e.g. by being flexible, having a can do approach, executing smooth data integrations,understanding client issues)
  • Understand the risks associated with production issues, both to the client and to the company and prioritise issue resolution accordingly.
  • Improve support processes and procedures from a technical perspective
  • Become an expert in the Securities Finance business, company products and technology

SKILLS / EXPERIENCE REQUIRED: Overnight Application Support Analyst :

Experience with the below Technologies will be of advantage

  • Linux, Apache, MySQL, Perl, PHP
  • Monitoring and Alerting Systems
  • Ticketing / workflow Systems (e.g. Jira)

Essential Requirements:

  • A Good understanding of Unix/Linux and SQL knowledge
  • Ability to apply the right sense of urgency in a fast-paced environment
  • Highly motivated, punctual, organised, responsible and not afraid to ask questions or pick up the phone to clients
  • Enjoy both the responsive and proactive elements of the support role
  • Enjoy solving complex problems
  • Strong Technical ability for complex issue resolution and prioritisation
  • Ability to communicate effectively, especially during incidents

Disirable Requirements:

Knowledge of encryption protocols and browser security PGP

Customer Service or Client Interaction

Development experience

Knowledge of file transfer protocols (i.e. FTP/SFTP)

Experience with networking and firewalls

IT Trainer
Hunter Selection
Christchurch
In office
Junior - Mid
£35,000 - £45,000
TECH-AGNOSTIC ROLE

Location:Christchurch

Salary-Up to 45K DOE+ Generous Benifits

A growing professional services organisation is looking for an IT Trainer to support staff with training, onboarding and digital adoption. This role is ideal for someone who enjoys helping people build confidence with new systems and develop their skills in a supportive environment.

What you will be doing

  • Identifying training needs across different teams
  • Designing practical training plans that fit real day to day work
  • Delivering training sessions in person and online
  • Testing new systems with the internal IT team to ensure they work smoothly for staff
  • Creating clear guides, checklists and helpful learning materials
  • Leading the onboarding experience for new starters
  • Running regular refresher sessions and drop in support
  • Keeping learning materials up to date as systems and requirements change
  • Helping maintain a central library of knowledge for the organisation

What you will bring

  • Experience delivering training in a professional environment
  • Understanding of adult learning principles
  • Confidence teaching Microsoft 365, Teams, SharePoint and other modern workplace tools
  • Experience with practice management or case management systems is helpful but not essential
  • Strong communication and presentation skills
  • Ability to create simple online learning content
  • Learning and development qualifications or equivalent experience
  • An organised, approachable and supportive style

Why this role

  • You will shape how learning is delivered across the organisation
  • You will help people feel confident and supported as they adopt new systems
  • You will work in a friendly environment that values continuous improvement
  • You will have the chance to influence training culture and digital adoption

This is an urgent vacancy so please apply now to avoid dissapoitment. If you are interested please reach out to Harry Davies directly on (url removed)

If you are interested in this position please click ‘apply’.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

IT Support Engineer (Progression to Senior)
Ernest Gordon Recruitment Limited
Yorkshire
In office
Senior
£26,000 - £32,000
TECH-AGNOSTIC ROLE

Doncaster

26,000 - 32,000 + Progression + Company Benefits + Training

Are you an IT Support Engineer or similar who wants to join a company with a fantastic industry reputation and a blue chip client list?

Do you want to join a tight-knit company who are business partners with several industry leading hardware and software manufacturers and have exceptional staff retention?

On offer is the chance to work with expert colleagues on new and exciting technologies that will help you springboard your career through 1 on 1 training and support on a daily basis.

The ideal candidate is an IT Support Engineer with industry experience or a graduate with a relevant degree looking to progress their career with a company that offers best in class training and progression.

The role

  • Installation of machines
  • Resetting passwords
  • Dealing with 10-15 tickets daily

The Person

  • IT support experience or relevant qualification
  • Commutable to Doncaster

Reference: BBBH24082

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position.
The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Service Desk Engineer
Context Recruitment
Crewe
In office
Junior - Mid
£40,000

Service Desk Engineer - Crewe

40,000 PA

IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer (2nd Line) to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.

You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.

This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.

Key Responsibilities:

  • Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
  • Prioritise and manage workflow through the ITSM system (ServiceNow)
  • Conduct on-site technical investigations and escalate issues to ensure timely resolution
  • Collaborate with IT team members and support 1st and 2nd line IT teams
  • Install, update, maintain, and support various software packages and hardware
  • Perform Active Directory administration and deploy software via Endpoint Manager
  • Support SIP/VOIP telephony and video conference systems
  • Configure and support iOS/Android mobile devices and 4G/5G dongles
  • Assist with IT projects and maintain technical documentation

Qualifications and Skills:

  • Microsoft certifications (desired)
  • Experience with ITSM systems
  • Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
  • Understanding of anti-virus products, web gateway filtering, and networking concepts
  • Strong communication, problem-solving, and customer service skills
  • Ability to work under pressure and prioritize tasks effectively
Fire and Security Engineer
Alecto Recruitment
London
In office
Junior - Mid
£45,000 - £50,000
TECH-AGNOSTIC ROLE

Fire & Security Engineer
Location: London
Salary: 45,000 - 50,000 (DOE)
Job Type: Full-Time, Permanent

A well-established fire and security company in London is seeking an experienced Fire & Security Engineer to join their growing team. This is an excellent opportunity for someone with proven experience in installation, servicing, and fault-finding across fire alarms, CCTV, intruder alarms, and access control systems.

What’s on offer

  • Salary 45,000 - 50,000 depending on experience
  • Company vehicle or travel allowance
  • 25 days holiday plus bank holidays
  • On-call allowance
  • Continued training and career development opportunities
  • Work with a diverse range of commercial and residential clients

Your role

  • Installation, service, and maintenance of fire alarm, CCTV, intruder alarm, and access control systems
  • Carrying out fault-finding and repairs efficiently while maintaining high standards
  • Ensuring all systems are compliant with relevant industry regulations and standards
  • Providing excellent customer service on client sites
  • Collaborating with the wider engineering team to manage schedules and complete projects on time

This is a fantastic opportunity to work for a reputable company in London, offering strong career progression and the chance to work on a variety of systems across multiple sectors.

Interested?

Apply today or send your CV to (url removed). For a confidential conversation, feel free to call and ask for Jordan.

Alecto Recruitment Ltd is acting as an employment business in relation to this vacancy.

YOU MAY BE A; Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician.

INDAV

IT Manager
Birmingham Mind
Birmingham
Hybrid
Mid - Senior
£39,500

Up to £39,500 per annum dependent upon experience

Birmingham (hybrid or office working)

Full-Time

Permanent

Full time 37.5 hrs preferred, though will consider flexible working of 30+ hrs per week

We are seeking an experienced IT Manager to lead a small, high-impact IT service supporting approximately 220 users across seven permanent sites. IT is critical to enabling the organisation to deliver excellent services, and this role plays a key part in ensuring technology is reliable, well-governed, and user-focused.

You will manage a team of three, overseeing IT Service Management and infrastructure for around 180 laptops, 170 Android devices, and a range of supporting systems. The service supports staff with varied levels of technical confidence, delivering training, guidance, and responsive support while ensuring compliance with relevant policies, legislation, and governance standards.

This role is ideal for a service-management-focused professional who enjoys a hands-on environment. You will promote best practice, improve service maturity, and balance operational needs with long-term improvement all within clear funding and resource constraints. A key strength will be your ability to explain technical risks, priorities, and opportunities clearly to non-technical stakeholders.

You will work closely with service managers, the Senior Leadership Team, and an external Managed Service Provider to deliver resilient, cost-effective IT services aligned to organisational needs.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our people are key to the success of the organisation and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

The closing date for applications is Friday 27th February 2026

Interviews to take place w/c 9th March 2026

M365 Tester
Belmont Recruitment
Liverpool
In office
Mid - Senior
£24/hour - £25/hour
TECH-AGNOSTIC ROLE

Belmont Recruitment are currently looking for a M365 Tester to join Liverpool City Council on an initial 3 month temporary contract. This is a full-time role working 35 hours per week, Monday to Friday,

Key Responsibilities

  • Collaborate with developers and business users to design, develop, and execute test scripts aligned with business requirements.
  • Conduct functional, regression, and performance testing across Microsoft 365 applications and services.
  • Identify, log, and manage defects, working closely with development teams to ensure timely resolution.
  • Test integrations between M365, D365, and existing business systems to ensure seamless functionality.
  • Utilise testing tools such as Azure DevOps to manage test cycles and support collaborative working.
  • Maintain up-to-date knowledge of the latest Microsoft 365 developments, tools, and best practices.

Essential Skills & Experience

  • Substantial experience testing Microsoft 365 applications, including: Teams, SharePoint, OneDrive, Outlook, Dynamics, and CoPilot.
  • Strong understanding of the technical architecture of M365, including integration, customisation, and troubleshooting.
  • Proven experience in functional, regression, and performance testing.

Please apply with an up to date CV ASAP if this role would be of interest to you.

IT Service Delivery Manager/IT Service Desk Manager
DGH Recruitment Ltd.
London
In office
Senior - Leader
£60,000 - £70,000

A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager t to join our leading law firm on a permanent basis.

IT Service Delivery Manager/IT Service Desk Manager

Responsibilities and Duties:

* Manage the Service Desk team using the Service Management toolset and provide accurate reporting on performance.
* Lead, coach and develop the Service Desk team, fostering accountability, professional growth and a culture of continuous improvement.
* A structured and analytical approach to problem solving, ensuring efficient IT service desk operations through methodical troubleshooting, process optimisation, and implementation of best practices.
* Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes.
* Liaise with other internal support teams, internal senior management, and suppliers in the day-to-day management of Incidents and Service Requests.

IT Service Delivery Manager/IT Service Desk Manager

Knowledge, Sills and Experience:

* Experience working in a service desk environment
* Design and implement seamless processes from the ground up, integrating people and technology for optimal efficiency and effectiveness.
* Prior experience working in a legal, professional services or partnership environment
* Excellent communication and customer skills and an ability to work with non-technical end-users and technical (Technology) staff
* Ability to work within a team framework, as well as under own supervision
* Ability to lead by example
* Flexible approach
* ITIL Foundation (minimum) - preferably ITIL 4
* Relevant degree in Information Technology, Computer Science or related field or equivalent professional experience
* Proven experience managing a Service Desk team in a professional services environment

IT Service Delivery Manager/IT Service Desk Manager

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Software Licensing Specialist - FOSS
Talent Smart
London
Remote or hybrid
Mid - Senior
£595/day - £630/day

Contract Inside IR35

Software Licensing Specialist Financial Services Client

The Opportunity

Our financial services client is seeking a Software Licensing Specialist to support the governance, processes and controls surrounding the consumption and contribution of Free and Open Source Software (FOSS). This role sits within an international team and involves close collaboration with Engineering, Tooling and Legal functions. It is well suited to candidates with strong expertise in open-source licensing, or those with a background in Software Asset Management (SAM) / IT Asset Management (ITAM) within a commercial environment.

The successful candidate will be a proactive self-starter, comfortable working independently and delivering to tight deadlines in a fast-paced environment.

Key Responsibilities

  • Provide guidance to engineering teams on the implications of FOSS licensing for their applications.
  • Analyse licence and copyright considerations for new open-source software requests.
  • Use FOSS scanning and licensing tools to identify risks and coordinate remediation actions.
  • Contribute to the continuous improvement of FOSS governance and control processes.
  • Review and categorise open-source licences, including those not recognised by automation tools.
  • Support training and awareness initiatives on licensing obligations.
  • Guide and mentor FOSS licensing analysts within the team.
  • Support the evaluation and development of licence assessment tooling.

Essential Experience

  • Strong knowledge of open-source licences, obligations and risk implications.
  • Experience analysing open-source components and their licensing models.
  • Hands-on experience with at least one open-source scanning tool.
  • Understanding of software licensing agreement terminology.
  • Experience working with Legal teams to interpret licence agreements.
  • Strong communication and stakeholder management skills.
  • Familiarity with collaboration tools such as Confluence, JIRA and SharePoint.

Desirable

  • Experience engaging with Legal and Engineering stakeholders.
  • Knowledge of software development lifecycle and DevSecOps practices.
  • Experience working in Agile environments.
  • Exposure to tools such as Nexus IQ Server, FOSSology or similar.
  • Legal or copyright training would be advantageous.

More details available on successful application.

IT Support Technician
Steeper Group
Yorkshire
Hybrid
Graduate - Junior
£1,000 - £27,000

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK s largest suppliers. Steeper s vision is to create life s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.

We have an exciting opportunity for a IT Support Technician to join our existing team at our Head Office in Leeds.

The Role:

This is a full-time (Monday to Friday) role based on site at our Leeds headquarters, this role is ideal for an IT Support engineer with 1 to 2 years experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills.

Responsibilities:

  • To provide technical hands-on support, answering support queries either in person or via phone or ITSM system.
  • To maintain a high degree of customer service for all support queries.
  • To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member.
  • To log all calls on the ITSM system and maintain full documentation.
  • Respond to enquiries from clients and help them resolve any hardware or software problems.
  • Support users in the use of Computer equipment by providing necessary training and advice.
  • Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead.
  • Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached.
  • To allocate more complex service issues to the relevant IT Support team member.
  • Raise any security concerns to the IT Project & Support Team Lead.
  • Maintain reports and logs in line with departmental policy.
  • Obtain quotes and process orders in line with departmental policy.
  • Managing IT Stock Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date.
  • Setting up and configuring new laptops, desktops & mobile devices.
  • Installing authorised software to laptops, desktops & mobile devices.
  • Configure/maintain computer systems, networks and peripherals as instructed.
  • Assist the team with keeping the IT office in a tidy state by following asset disposal procedures (WEEE) and disposing of IT Waste when required.
  • If required undertake trips to other sites/data centre including staying overnight where appropriate.
  • Be willing to undertake reasonable unpaid overtime.
  • Any other duties as requested by the IT Project & Support Team Lead.
  • Keep abreast of IT Trends and engage with IT Project & Support Team Lead to develop personal development plans.

The below skills and experience are a requirement for this role

Windows desktop support and administration

Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones.

Active Directory user account creations, password resets and group management.

Office 365 User account creations, group management, licence management

Exceptional Customer Service skills

Confidence in dealing with users of varying levels both face to face and over the phone.

Experience working within IT service delivery. Either at an MSP or providing internal IT Support.

Excellent troubleshooting and problem-solving skills.

Excellent ability to transfer knowledge within a team.

Basic networking awareness DHCP, DNS, WAN/LAN Troubleshooting

Although not a requirement, the below skills / experience would be beneficial to the role:

Level 2 3 IT Qualification or equivalent demonstrable experience

CompTIA A+ or similar training

CompTIA Network+ or similar training

Microsoft 365 Fundamentals

ITIL Foundation Certification

Windows Server administration

Basic awareness of cybersecurity and service desk processes (ITL Foundation)

Full UK Drivers licence

What we offer in return:

Competitive salary

Incremental holiday allowance (rising with service)

Free parking

Canteen onsite

Employee discount platform

Employee Assistance Programs

Qualification support

Flexible working

Refer a friend incentive

Cycle2work scheme

Continuous professional development plans with internal and external training and courses available

ICT) Field Helpdesk Technician
Adecco
Gloucester
Hybrid
Graduate - Junior
£17/hour

Adecco are pleased to be recruiting for a ICT Help Desk Technician! to work within the South Gloucestershire Council.

Are you passionate about technology and eager to help others? Our client, a dynamic organisation in the public sector, is looking for a dedicated ICT Help Desk Technician to provide exceptional technical support to education customers. If you thrive in a fast-paced environment and love troubleshooting, we want to hear from you!

Position: ICT Help Desk Technician
Location: Yate, Site Visits & Remote
Hourly Rate: 16.62 per hour
Working Pattern: Full Time, Monday to Friday 37 hours per week 8:30am - 4:30pm
Driving Required: Yes

What You’ll Do:
As an ICT Help Desk Technician, you will be the first line of support for our education customers, delivering assistance via telephone, remote support, and site visits. Your role will involve:

  • Providing top-notch service desk support while adhering to pre-defined processes.
  • Utilising remote support tools effectively to resolve issues.
  • Demonstrating a solid understanding of Windows O/S and M365 products, along with education-specific applications.
  • Prioritising workloads to manage peaks in demand seamlessly.
  • Updating service desk software, specifically Connectwise Manage, with accuracy.
  • Collaborating with a vibrant team to ensure smooth and effective service delivery.

What We’re Looking For:
We seek enthusiastic individuals who possess:

  • A strong background in ICT Help Desk support.
  • Experience with Connectwise Manage is desirable but not essential.
  • Proficiency in using remote support tools.
  • Excellent IT and numeracy skills.
  • Outstanding interpersonal and communication abilities.
  • A proactive approach to setting up and adjusting technical equipment as needed.

Why Join Us?

Impactful Work: Contribute to the educational sector by helping schools and institutions navigate their ICT challenges.
Supportive Environment: Work with a friendly team that values collaboration and effective service delivery.
Career Growth: Experience the rapid changes in ICT administration and curriculum environments, providing you with opportunities for professional development.

How to Apply:
If you’re ready to take on a rewarding role as an ICT Help Desk Technician, we want to hear from you! Please submit your application, including your CV and a cover letter outlining your relevant experience.

Don’t miss out on this fantastic opportunity to make a difference in the public sector! Apply today and start your journey with us!

Our client is an equal opportunity employer and welcomes applications from all qualified individuals.

Get ready to embark on an exciting career path where your skills and enthusiasm can shine! We can’t wait to see what you bring to the team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

IT / Tech Engineer
CV Technical
Yorkshire
In office
Graduate - Junior
£35,000 - £38,000
TECH-AGNOSTIC ROLE

35,000 - 38,000 DOE
Hull - Onsite - Monday to Friday Shift: Days Manufacturing Environment

Overview:

CV Technical are exclusively partnered with a manufacturing organisation is seeking an Operational Technology Engineer to support the reliability, maintenance, and day-to-day operation of production technology systems. Reporting into the OT function, this role provides hands-on technical support to ensure critical operational systems remain stable, secure, and aligned with business needs.

This is a development-focused opportunity suited to someone looking to build experience within industrial/OT environments. The successful candidate will support incident resolution, system monitoring, infrastructure maintenance, and ongoing improvement projects across factory sites.

Key Responsibilities:

  • Support monitoring and maintenance of OT systems to ensure uptime and performance.
  • Assist with routine health checks and escalate issues where required.
  • Provide first-line support for OT incidents, working alongside IT, engineering, and production teams.
  • Troubleshoot industrial infrastructure including network equipment, industrial PCs, and factory-connected devices.
  • Support system patching, updates, and documentation in line with operational requirements.
  • Assist with installation, configuration, and replacement of OT hardware and software.
  • Contribute to system upgrades, rollouts, and integration projects.
  • Maintain accurate records including inventories, patch logs, and network documentation.
  • Support cybersecurity best practices, backup processes, and disaster recovery testing.
  • Work with third-party vendors during maintenance and installation activities.

Candidate Profile:

  • Strong interest in Operational Technology and industrial systems.
  • Basic understanding of IT or engineering principles.
  • Experienced working hands-on with hardware and factory-floor systems.
  • Proactive mindset with a willingness to learn and develop technical skills.
  • Strong attention to detail and ability to follow technical procedures.
  • Effective communicator able to engage technical and non-technical stakeholders.
  • Comfortable working in fast-paced production environments.
  • Full UK driving licence and willingness to travel between local sites.
Frequently asked questions
A Support Engineer is an IT professional who provides technical assistance and troubleshooting support for hardware, software, and network issues to ensure smooth operation of an organization's technology systems.
Key skills include strong problem-solving abilities, proficiency with operating systems and networking, knowledge of scripting or automation tools, excellent communication skills, and experience with ticketing systems.
Typically, a degree in Computer Science, Information Technology, or a related field is preferred. Certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or Cisco's CCNA can also boost your candidacy.
You can browse available Support Engineer job listings on Haystack, create a profile, upload your resume, and apply directly through the platform with just a few clicks.
Yes, many companies offer remote or hybrid Support Engineer roles. You can filter job listings on Haystack to find remote opportunities that fit your preferences.