Senior IT Service Desk AnalystFull time, PermanentLocation – Onsite Glasgow with regular travel across other sites

Closing date: 9 March

Who we are:

We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals.

You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come.

About the role:

You’ll be an integral part of the global Service Desk team, solving IT related issues for colleagues across the UK, North America, Canada and Japan. You’ll get to put your passion for delivering great customer service and high-quality support to good use.

Day-to-day, you’ll ensure issues are resolved within agreed SLAs and help to deliver continual Service Improvements across the wider business. The role will also involve providing technical expertise to 1st line Service Desk colleagues and other IT functions.

Some other duties include –

•                 Liaising with and providing technical expertise to other IT functions across the Drax Group

•                 Being the subject matter expert within the Service Desk for a defined list of systems and technologies

•                 Working with project teams to prepare for and onboard new and updated services

•                 Identifying process improvements within the Service Desk areas of responsibility

•                 Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers

Please note, this role covers regular travel across our Scottish hydro sites and you’ll be expected to travel in your own vehicle the majority of the time. Expenses will be paid for your travel. You’ll be expected to travel to other sites on average around 2 days per week depending on business needs.

This role requires you to be in the Glasgow office/on site 4 days per week and there’s the option to work one day from home.

You must have a valid UK driving licence.

Who we’re looking for:

You’ll be a strong communicator, keen problem-solver and love to contribute your ideas for improving processes.

You’ll also have a working knowledge with the below:

•        Windows operating systems

•        Active Directory/ Azure Active Directory / Group Policy

•        Microsoft Office/ Microsoft Exchange/ Office 365/ Microsoft Cloud Services

•        Intune Device Management, including Windows and Apple devices

•        Installation, configuration, troubleshooting and maintenance of desktop hardware and software

Rewards and benefits:

As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support

your lifestyle. If successful in this role you’ll get:

·       A discretionary bonus depending on company performance

·       Private Healthcare

·       SAYE (Sharesave): discretionary scheme from time to time

·       Personal accident cover

·       Group personal pension plan where we’ll pay up to 10%

·       Holiday 25 days plus bank holidays

·       Reimbursement of the cost of your annual membership of one relevant and appropriate professional body

We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come.

Together, we make it happen.

At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here.

Talk to us about flexible working!

How to apply:

Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey.

If you want to find out more about Drax, check out our LinkedIn page to see our latest news.

We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email careers@drax.com

We reserve the right to close roles early when the particular role and / or location has had sufficient applications.

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on

Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location: West Ham, East London

Salary: £26k-£31k base salary + Zones 1-6 travelcard worth circa £3k (FREE TRAVEL in and out of work all year round)

What you will bring to the role:

• Previous experience in an IT Support capacity up to 2nd line would be great, but not essential.
• Experience of working within a school, academy or College would be very highly desired and advantageous.
• Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
• Experience supporting Office 365
• Excellent customer services skills with a passion for providing a customer facing first class service.

If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!

Ashford, Kent (field-based with client travel)
30,000+ DOE

Are you early in your networking career and keen to build real hands-on experience?
Do you enjoy both technical configuration and physical infrastructure work?
Have you worked in (or want exposure to) an MSP environment where no two days are the same?

If so, this could be a strong next step.

We are recruiting for a Junior Network Engineer to join a growing Managed Service Provider supporting a wide range of business clients.

This is a genuinely varied, fast-paced role combining logical network engineering with structured cabling and physical installations. It will suit someone practical, proactive, and comfortable working across multiple client environments both remotely and on-site.

You will gain exposure to enterprise-grade networking technologies while building solid real-world deployment experience.

Due to the project-led nature of MSP work, the role involves regular client travel and occasional out-of-hours work.

The Role

You will support the design, deployment, and ongoing support of client network environments, working closely with senior engineers and technical leadership.

This is a hands-on position where you will be involved from physical install through to configuration and troubleshooting.

Key Responsibilities Network Deployment & Support

• Assist with configuration, deployment, and support of client network infrastructure

• Work with technologies including:

  • Cisco Systems
  • Cisco Meraki
  • Ubiquiti
  • WatchGuard
  • Hewlett Packard Enterprise

• Provision switches, routers, firewalls, and wireless access points

• Support VLANs, subnetting, DHCP, DNS, VPNs, and firewall rules

• Assist with cloud-managed networking platforms (e.g. Meraki Dashboard)

• Monitor network performance and respond to alerts

• Troubleshoot connectivity, WiFi, and performance issues

• Provide both remote and on-site technical support

• Maintain clear and accurate client documentation

• Carry out routine maintenance including firmware patching and testing

• Support VoIP and telephony deployments where required

Structured Cabling & Physical Infrastructure

• Install copper data cabling (Cat6 / Cat6a)
• Run, terminate, and test fibre optic cabling (internal and external)
• Install patch panels, faceplates, and fibre enclosures
• Build and dress network cabinets and containment
• Mount switches, firewalls, and wireless access points
• Test, certify, and clearly label installed cabling
• Ensure all installations are neat, professional, and best-practice compliant

Project Work

• Support senior engineers on upgrades, migrations, and new site deployments
• Assist with office moves and new business setups
• Conduct basic site surveys and cable route planning
• Travel to client sites (primarily regional with occasional national travel)
• Occasionally work evenings or weekends to minimise client disruption
• Ensure projects are delivered safely, on time, and to a high standard

What We Are Looking For Essential

• Solid understanding of networking fundamentals (TCP/IP, VLANs, subnetting)

• Some hands-on experience configuring switches and routers

• Experience running and terminating copper cabling

• Willingness to work with fibre optic cabling

• Strong troubleshooting mindset

• Confident communication skills in client-facing situations

• Full UK driving licence

• Comfortable working at height and in ceiling voids

• Flexible approach to occasional out-of-hours work

Desirable

• CompTIA Network+ or Cisco CCNA

• Experience with Cisco Meraki dashboard

• Fibre termination and testing experience

• Exposure to firewall configuration and site-to-site VPNs

• Previous MSP experience

• Basic VoIP knowledge

Personal Attributes

• Customer-focused and professional

• Eager to learn across multiple vendor platforms

• Well organised with good attention to detail

• Able to manage multiple client priorities

• Reliable, proactive, and hands-on

• Flexible and adaptable to project demands

About the Role

We are seeking an enthusiastic and technically minded Internal Technical Sales Support Engineer to join our growing team. This role is ideal for someone with an electrical or electromechanical background who enjoys solving problems, supporting customers, and working closely with a field sales team.

You will become a key point of contact for incoming technical enquiries, helping customers identify the right products and solutions for their industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience.

Key Responsibilities

• Handle incoming inquiries from customers and salespeople, providing technical guidance and product support.
• Interpret customer requirements to recommend suitable electrical or electromechanical solutions.
• Support the preparation, follow-up and clarification of technical quotations.
• Assist external sales engineers by resolving customer issues and supplying supporting documentation.
• Build strong technical understanding of the companys product range and applications.
• Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems.
• Liaise with engineering, manufacturing and purchasing teams to ensure correct product specification and delivery timelines.
• Support customers with troubleshooting, product selection and application-based queries.
• Contribute to continuous improvement in customer service, processes and documentation.

About You

• Background in electrical, electromechanical, or industrial engineering.
• Strong communication skills and a customer-focused attitude.
• Ability to understand and interpret customer requirements in industrial environments (e.g., manufacturing, automation, machinery, electrical systems).
• Comfortable discussing technical concepts with customers, suppliers and engineers.
• Organised, detail-driven and able to prioritise multiple tasks.
• Experience in internal sales, technical support, applications engineering, or a similar role is beneficial but not essentialtraining provided.
• Good IT skills (CRM/ERP experience an advantage).

What We Offer

• A very stable position within a highly respected electrical and electromechanical manufacturing and distribution business.
• Excellent training and ongoing professional development.
• Strong team culture and supportive environment.
• Competitive salary, benefits and long-term career prospects.
• A company known for investing in its people, processes and technology.

How to Apply

If you have the technical understanding, communication skills and enthusiasm to support customers and engineers across the industry, wed love to hear from you.

Liverpool

£27,962 - £30,680 (Plus £2,000 Market Forces Premium)

The Royal College of Physicians (RCP) is recruiting a desktop support analyst.

As part of the IT services team, the desktop support analyst provides support for all RCP IT services to all RCP IT service users. Responsibilities include; handling incidents or service requests using the incident reporting and request fulfilment processes.

Key Responsibilities

* Deliver departmental objectives and support the wider IT strategy.

* Provide comprehensive desktop support to users, including hardware troubleshooting and application patch management.

* Deliver end-to-end IT service management support across the organisation.

* Support advanced configuration, system setup and IT asset management processes.

* Ensure adherence to IT policies, standards and guidelines.

* Identify opportunities for improvement and actively introduce and encourage innovation.

About you

As a RCP desktop support analyst you should have a can-do, optimistic attitude and have a strong working knowledge of IT service operation, transition and continual service improvement. You will have a strong commitment to developing your IT knowledge and skills and a
commitment to strive for service excellence.

You should have significant experience in a similar role, be educated to A level or professional standard (e.g. ITIL Foundation, CompTIA A+, Microsoft Certified Professional) and have excellent spoken and written English.

Benefits include:

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

* 29 days annual leave plus bank holidays

* group personal pension plan with 7% employer contribution

* interest-free season ticket loan

* life assurance

* annual pay award

* flexible working hours

* employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life

* occupational health team – includes employment and work-related health assessments, health checks and work station assessments

* cycle to work scheme

* professional training and development opportunities

* enhanced maternity and paternity pay

* staff discounts platform – including discounts on cinema tickets and a range of high street brands

About the RCP

The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

We work from two main sites – The Spine, a new state-of-the-art building at the heart of the Knowledge Centre in Liverpool, and an iconic Grade I-listed building overlooking beautiful Regent’s Park in central London.

We champion an inclusive culture and welcome applications from all sections of society. We value taking care, learning and being collaborative. These values underpin everything we do.

Join us to help achieve our vision of a world in which everyone has the best possible health and healthcare.

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

RCP is all about our people – our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. That’s why welcoming and having people who represent the 21st-century medical workforce and the diverse population of patients we serve is so important to us

Position: Technical Support Engineer

Location: Yateley, Hampshire

Salary: £40,000 to £50,000 depending on experience

Air Conditioning Technical Support Engineer required for our client, a HVAC specialist company, based in Yateley, Hampshire, supporting projects across London & the Southeast.

The Technical Support Engineer will assist the Company Director with operational management and technical coordination, acting as the key link between field engineers, clients and suppliers. The role is predominantly office-based in Yateley, with occasional site travel across London and Southeast England. The successful candidate must have a strong technical background within air conditioning, capable of troubleshooting, supporting engineers remotely and contributing to project delivery from enquiry through to completion. This role would potentially suit a lead engineer who might be looking to come off the tools.

Technical Support Engineer Position Overview

Air Conditioning Technical Support Engineer based in Yateley, providing technical support to engineers, assisting with design and quotations, coordinating equipment and materials, maintaining compliance documentation and supporting operational delivery across projects

Technical Support Engineer Position Requirements

• Strong air conditioning background with demonstrable technical knowledge
• Ability to troubleshoot and provide remote technical support to engineers on air conditioning systems
• Experience assisting with quotations, system design, or technical specifications
• Understanding of Health & Safety procedures and RAMS preparation
• Knowledge of F-Gas compliance and refrigerant handling requirements desirable
• Strong organisational and administrative skills with attention to detail
• Good communication skills for liaising with engineers, clients, and suppliers
• Based within commutable distance of Yateley, Hampshire

Technical Support Engineer Position Remuneration

• £40,000 - £50,000 basic salary, depending on experience.
• Working hours 08:00am to 4:00pm, Monday to Friday
• No weekend work or callouts
• Part-time or flexible hours considered, pro rata
• Office-based role with occasional site travel
• Full package discussed at interview

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Bristol

£30,000 - £40,000 + Work Life balance + Stability + Regional Patch + Company Car/Van + Fuel Card + Training + Package + Immediate Start

Are you a Dental Engineer looking to join a stable and growing company? This is a fantastic opportunity to join a company offering exceptional job stability, career growth. Work for a well established company, who pride themselves on providing a high quality service and valuing their staff for the long term.

This expanding medical equipment service company is setting the pace in the industry and consistently winning new contracts. You’ll benefit from structured training, a supportive team environment, and a role that offers a great work-life balance. This role is best suited for a Dental Engineer looking for a positive change!

Your Role As A Dental Engineer Will Include:

• Field Service Role - Covering a Regional Patch
• Service, Maintenance & Repair of Dental and Medical Equipment
• Customer Facing Role

As A Dental Engineer You Will Have:

• Field Service Engineer Background
• Experience with Dental equipment preferred
• Full Driving License

If Interested, please apply or contact Toby Cooke on 07458 163036

Keywords: Field Service Engineer, Mobile Technician, Service, Medical, Biomedical, Dental, X-Rays, Chairs, Decontamination, Autoclaves, Ultrasounds, Washers, Disinfectors, Bristol, Gloucester, Bath, Newport, Somerset

This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency.

Please visit our website at futureengineer.co.uk to view other positions we are currently handling.

Future Engineering Recruitment Ltd can only accept applications from candidates with a valid legal permit or right to work in the United Kingdom. Candidates who do not have this right, or are awaiting approval, should not apply.

Field Service Engineer

Scotland

Up to £33,000 (DOE)

Plus, Company Vehicle & Fuel Card | Tools / Materials Provided

Celestra Limited

Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.

About the Role

You’ll travel daily to customer sites across the Hospitality & Retail sectors to replace, swap, or repair IT devices covering Scotland.

The role includes regular travel, occasional overnight stays, and a 5-day schedule across 7 days, including alternate weekends. Shifts typically run between 08:3017:30 but may vary from 06:0021:00 depending on the client. **Overtime, Company Car & Fuel Card Provided\

What Youll Do

• Installation: Install, refurbish, and maintain IT equipment including tills, Chip & PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi infrastructure, and structured cabling (Cat5/5e/6 and fibre).
• Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately.
• Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary.
• Cabling & Termination: Install and terminate network cabling to patch panels and modules in line with industry standards.
• Site Work: Conduct site surveys, audits, and research to support installations and project delivery.
• Team Support: Provide support to colleagues both in the field and at head office, maintaining consistently high quality and service standards.
• Compliance: Adhere to all health and safety policies, risk assessments, and on-site procedures always.

What Youll Bring

• IT Expertise: Experience with EPoS installations, ideally within Retail or Hospitality environments. Familiar with Cat5e/Cat6 data cabling and IT equipment configuration.
• Technical Skills: Confident in setting up and supporting IT systems, with strong computer literacy and a high level of accuracy in documentation.
• Mindset: Proactive, reliable, and able to remain calm under pressure. Takes ownership of tasks and follows through to completion.
• Communication: Communicate clearly and professionally, working effectively with both engineers and clients.
• Organisation: Demonstrate strong multitasking ability and effective time management skills.
• Travel Requirements: Hold a full UK driving licence and is willing to travel as required, including overnight stays.

What We Offer

?? Career Development Ongoing professional development and clear internal progression routes

?? Bonus Scheme Paid twice yearly (June and December)

?? Private Medical Insurance Including 24/7 digital GP access, so youre covered round the clock.

?? Holiday Trading Fancy a bit more time off? You can buy extra holiday anytime through the year.

?? Cycle to Work Scheme Plus seasonal health perks like free flu jabs and eye tests on us.

?? Tech Payment Scheme In partnership with Currys, spread the cost of your next must-have gadget.

??? Brilliant Discounts Enjoy savings on the high street, in restaurants, and on your travels

?? 31 days holiday (inclusive of Bank Holidays)

?? Employee Assistance Programme (EAP) 24/7 confidential support, whatever life throws your way.

?? Recognition & Rewards From Star of the Month to Team Hug and spontaneous shout-outs.

Description

Job Description

The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers.  
SES is comprised of three divisions to align with our customers’ missions and needs:
•    Aviation Solutions
•    Ports & Borders
•    Global Services

Summary
The Installation Integration Engineer must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. Responsible for providing effective, efficient, and compliant on-site technical and customer support for installation of systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair, and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems. 
System types include the following but not limited to:
-    Check point CT systems.
-    Checkpoint x-ray systems.
-    Explosive Detection Systems (EDS)
-    Automatic tray return systems (ATRS) 
-    Explosive trace detection systems (ETD) 
-    Millimeter wave technology passenger screening (MMW).

Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The position requires the ability to work independently with limited supervision. 
Successful applicants will have a certified trade training, with stong experience in troubleshooting and repair of; x-ray computed tomography  systems, electro - mechanical equipment, PLC control systems. Please note that a 5-year UK reference period is required to obtain airside passes. 
Primary Responsibilities: 
•    Responsible for providing technical and customer support for installation projects. 
•    Install, maintain, troubleshoot/diagnose, repair, and test a wide variety of airport passenger and baggage security systems.
•    Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance, and radiation surveys.
•    Maintain calibration on all test and radiation survey equipment.
•    Provide customer training assistance of installed systems and equipment.
•    Adhere to Leidos published maintenance and radiation survey checklists and procedures. 
•    Report design, reliability, and system bugs to technical support.
•    Follow down machine escalation protocol to ensure time resolution of system failures.
•    Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements.
•    Exercise judgment within broadly defined policies and procedures in selecting methods, techniques, and evaluation criterion for obtaining results.
•    Assume responsibility for continued customer satisfaction and coordinate all activities with the customer; assist with customer training while representing Leidos in a professional manner.
•    Must be highly proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and timecard, implementing Tech Bulletins (TB’s) and using good judgment when dealing with customers.
•    Comply with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB’s.
•    Comply with use of Personal Protective Equipment (PPE) where and when applicable. 
•    Apply Lock Out – Tag Out (LOTO), following safe lifting practices and same day reporting of any accidents, near misses and unsafe conditions. 
•    Demonstrates a pro-active approach towards safety, health, and quality in compliance with all customer facility and Leidos company guidelines and regulations.
•    Maintain tools and test equipment properly.
•    Participate in on-going product training and maintain all necessary certifications.
•    Provides daily written reporting on completed maintenance activities, used parts and consumables, machine faults, down times, and availability.
•    Responds to faults timely as per contracted response, repair times and endeavors best efforts to keep KPIs, and SLAs of the contract.
•    Keeps track of used parts as per procedures provides by Service Supervisor, returns the parts with RMA process.
•    Reports performance and availability of the machines as advised by Service Supervisor
•    Identifies the Root Cause of repetitive parts failures and investigates for corrective actions to minimize parts consumption.
•    Perform other tasks, duties and assignments as required. 
Position Requirements:
Must have: 
•    Solid relevant Installation Integration Engineer experience, preferably in an integrated systems technologies environment.
•    Experience maintaining and supporting large, complex, electromechanical systems.
•    Experience working with High-Voltage Equipment.
•    Good customer skills and the ability to work under pressure.
•    Must be self-starter, work well without supervision, and accept responsibility.
•    Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.
•    Must be able to travel both domestic and international locations.
•    Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.
•    Maintain professional appearance as prescribed by the Company.
•    Must work well without supervision and accept responsibility for timely completion of assigned work.
•    The candidate must be able to lift/carry a minimum of 25 kgs. 
•    The candidate must be able to push/pull 90kgs.bs
•    Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur.
•    Must be able to achieve and maintain UK Counter Terrorist Check (CTC/Level 1B) clearance levels 
Highly Desirable: 
•    A degree in electronics technology, mechanical or electrical engineering or equivalent.   
•    Prior experience in X-ray or computed tomography technologies, especially in the airport security environment, is a significant plus.  
•    Working knowledge of Linux and Unix.
•    Siemens Programmable Logic Controller (PLC) commissioning and development
What do we do for you?
 
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
 
We provide an employment package that attracts, develops, and retains only the best in talent. Our reward scheme includes:
•    Contributory Pension Scheme
•    Private Medical Insurance
•    Generous Annual Leave (including public and privilege holidays)

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

£44,700.00-£57,300.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Job Description

Stairlift Engineer jobs in Southampton at Stannah – join the team!

Are you a qualified Domestic Engineer with Stairlift and home lift experience looking for a job at a market-leading family-run business?

Stannah, a global leader in the lift industry, is looking to recruit a qualified Stairlift Engineer.

This is a great opportunity for someone with experience working within the lift industry to develop their skills and experience as this role will involve working on the domestic side.

The ideal Stairlift Engineer will have proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry, and you must have at least a NVQ level 2 in Lift Engineering or equivalent .

This job is to cover a route across Southampton.

Working Hours: 8:00 - 4.45 Mon to Thursday and 8 - 3.45 Friday

Why Join Stannah:

• Stannah is a renowned name in the lift market, recognised for innovation, safety, and a commitment to quality.
• You will receive an attractive standby allowance and call-out payment on top of a competitive base salary.
• Our benefits include a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and Simply Health Cash Plan to help cover your health expenses.
• 25 days holiday, plus bank holidays plus the option to purchase additional
• Opportunities for career growth and advancement
• You’ll have the autonomy to manage your service route, covering servicing, maintenance, and repairs on a wide range of stairlifts, micro-lifts and goods lifting equipment

Stairlift Engineer Responsibilities:

• Conduct maintenance, repair, and call-out visits on various types of Stairlifts and home lifts
• Ensure high-quality service and safety standards.
• Perform effective risk assessments and maintain site log cards.
• Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive base salary.

Please see the full job description here: Stairlift Engineer Job Description

Qualifications

Stairlift Engineer Requirements:

• An NVQ level 2 in Lift Engineering or equivalent preferred but we will train to the NVQ level 2 for the right candidate.
• Proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry
• A valid UK driving licence.
• A passion for delivering excellent customer service

Additional Information

If you have a Stairlift engineering background, including an NVQ 2 in Lift Engineering or equivalent – we want to hear from you!

Benefits Include:

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Company Vehicle with the option to pay for private us

#LDS

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.

PandoLogic. Keywords: Equipment Engineer, Location: Southampton, ENG - SO14 5QL

Desktop Support Engineer (SC Cleared)

Location: Gloucester (100% Onsite)

Contract: 6 Months Initially

Start Date: March (ASAP)

Rate: 200 - 220 per day (Inside IR35)

About the Role

Our client is seeking an experienced SC Cleared Desktop Support Engineer to join their team in Gloucester. This role is fully onsite and plays a key part in ensuring the smooth operation of their IT systems, supporting end-users, and maintaining technical excellence across the organisation.

You will be responsible for diagnosing and resolving technical issues, supporting Windows 10/Microsoft Managed Desktop environments, and assisting with IT infrastructure tasks to minimise downtime and enhance productivity.

Key Responsibilities

Technical Support & Issue Resolution

• Troubleshoot and resolve issues across networks, applications, Windows 10, hardware, software, VPNs, printers, and mobile devices.
• Manage incident queues and ensure timely response to reactive and proactive incidents.
• Provide support to standard users and VIP stakeholders.
• Perform Active Directory tasks including group management, account unlocks, and password resets.

Device & Asset Management

• Build and deploy laptops/desktops using approved images (MMD environment).
• Manage antivirus tools (Defender / McAfee).
• Support hardware logistics including device moves, unpacking/repacking, shipping, and device retirement.
• Maintain accurate asset and configuration data.

User-Facing Support

• Provide Tech-Bar support for end-user queries.
• Monitor phones, emails, and Teams channels for incoming incidents.
• Support training/meeting room equipment and loan device management.
• Assist with conference room device support and cloud printing services.

Documentation & Collaboration

• Create and maintain technical documentation, reports, and user guides.
• Liaise with offshore teams, senior stakeholders, and business partners.
• Ensure excellent communication across all functional teams.

Required Skills & Experience

• Strong troubleshooting experience with Windows 10 operating systems.
• Experience in Microsoft Managed Desktop (MMD) environments.
• Ability to install/configure Starlink satellite network devices (desirable).
• Intune administration understanding and basic virtualisation awareness.
• Ability to configure iPhones/iPads and manage user lifecycle tasks via Azure Portal.
• Experience supporting Office Apps, SharePoint, Teams admin (L1 level).
• Excellent communication, multitasking, and customer service skills.
• Strong problem-solving and root cause analysis abilities.
• Self-motivated, proactive, and able to work independently.
• ITIL knowledge or certification preferred.

Additional Requirements

• Must be SC Cleared.
• Flexibility to travel between local sites if/when required.

If you are SC cleared and have the relevant skills and experience, please apply promptly to be considered.

Job Title: Field Service Engineer (2nd Line / ITIL Modern Service Desk)

Location: HQ Harrogate & client sites across Yorkshire (Hybrid)

Salary: 30,000 - 37,000

Requirements: Microsoft AZ-700 & ITIL Certification (Mandatory)

Role Overview

Are you a technical problem-solver who thrives on the variety of field-based work? Our client is growing the team again and now need a 2nd Line Field Engineer who values user experience as much as technical resolution.

Unlike traditional reactive roles, you will be a proactive partner, utilizing ITIL 4 principles to not only fix hardware and software but to identify trends build security awareness.

Key Responsibilities

• On-Site Technical Support: Provide high-level 2nd line support across multiple sites, covering O365, Active Directory, Networking (VLANs/Patching), and Hardware (Laptops, Mobile, VoIP).
• Champion the “Service Value Chain”: Act as the face of IT on-site, ensuring that every interaction adds value and maintains high employee sentiment (XLAs).
• Root Cause Analysis: Work closely with the Problem Management team to identify recurring site issues and implement permanent fixes rather than “band-aid” solutions.
• Knowledge Sharing: Document site-specific nuances and create “How-To” guides.
• Project Delivery: Assist with infrastructure refreshes, site migrations, and new hardware rollouts.

About You:

• Experience: At least 2-3 years in a 2nd Line or Field Support role within an ITIL-aligned environment / proven experience in providing IT support within an MSP or corporate environment.

• Technical Stack: Strong knowledge of computer networking concepts including LAN, DNS, DHCP, VPNs, firewall configuration, TCP/IP protocols, and TCP connections.

• Hands-on experience with operating systems such as Windows (including Windows Server), macOS, and Linux distributions.

• Familiarity with Active Directory management and tools like Heimdal RMM & Security.

• The “Helpdesk 2.0” Mindset: You understand that ITIL is a framework, not a rigid rulebook. You focus on outcomes and the user journey.

• Communication: Ability to translate “tech-speak” into plain English for non-technical staff.

2nd /3rd Line EUC Engineer
40,000 - 45,000 depending on experience
Central London
Hybrid working (1 day a week wfh)

About the Role

This is a really exciting role for an ambitious 2nd / 3rd line engineer who wants to join an innovative Managed Service Provider and be at the forefront of providing excellent IT support and consultancy.

You’ll support a diverse client base across the non-profit, finance, media and technology sectors. You’ll play a key part within the Technical Operations team, taking ownership of complex 2nd and 3rd line issues across Apple and Windows estates.

You’ll work with enterprise-grade tooling - including Jamf Pro, Microsoft Intune, Entra ID and Microsoft 365 - while contributing to automation, documentation and build processes. This role offers variety, autonomy and exposure to multiple client environments, giving you the chance to broaden your technical depth while progressing towards senior engineering paths.

With dedicated opportunities for funded training and certifications, you’ll be joining a supportive team that invests heavily in professional development and clear career progression.

We are looking for

A proactive 2nd or 3rd line EUC engineer who loves learning new tech and solving problems. A natural team player who thrives in a client facing environment.

You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity

Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
Experience administering device management platforms such as Jamf Pro or Microsoft Intune
Confident troubleshooting complex issues, working independently and across multiple client environments
Scripting in Bash or Python, with Powershell as an advantage

Tech Stack You’ll Work With

Apple & Windows devices, Jamf Pro, Jamf Connect, Jamf Protec
Microsoft Intune, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
Entra ID (Azure AD), PowerShell, Bash, Python
Apple Business Manager, Windows Autopilot, Networking fundamentals (DNS, DHCP, Wi-Fi, VPN)

Key Benefits

33 days holiday including bank holidays
Funded training, certifications & professional development
Pension scheme
Hybrid working with flexibility
Diverse project exposure across multi-sector clients, including non-profit, finance, media and technology

If this is you, apply immediately - we look forward to speaking with you

Defect Manager - Purpose and Accountability

Leading the management of defects on a specific programme and reporting to the Core NW Test Manager. This role will be accountable for managing defects to closure on that specific programme and will also manage change control on the testbeds and Chair the Programme Change Control Board.

You will manage the defects and changes cross-functionally, with multiple Test and Technical teams as well as our key delivery partners, to ensure delivery via a defined process in these areas.

The role encompasses defect and change management during validation and integration activities of the “as is” and “future” network (redesign/add, change and/or increase the networks services and resources for capacity, features and functionality). As part of a team, you will work with functional stakeholders to ensure that the defect and change processes are followed - working to exercise influence without direct authority.

You will have a good knowledge in principles and concepts of Service Control, Data, Voice and IMS, together with an understanding of messaging service including SMS, MMS and voicemail with good cross functional working skills to develop and support close working relationship with other domains and our Partners to drive and achieve change management and defect resolution for the assigned project.

Experience and Knowledge

Role Fundamentals - Essential criteria

Demonstrable knowledge of the testing lifecycle

Demonstrable knowledge of defect management

Knowledge of wider mobile network domain

Excellent analytical and problem-solving skills

All candidates at this level should demonstrate:

Experience of working with and influencing within teams. Will be able to demonstrate how they add value and contribute to team successes and outcomes.

Ability to make decisions, problem solve, work and collaborate within teams.

Will have hands on, day to day understanding and technical subject matter experience of their area.

Will be able to demonstrate implementing and making recommendations for improvements that are in line with strategies.

Will be able to understand and analyse the data and insights in their area to support management and leadership teams to make effective and informed decisions.

Ability to work in a fast-paced changing environment enjoying the challenges and opportunities this brings. Can demonstrate being able to effectively prioritise work based on time, cost, quality parameters

Will have experience of working directly with partners on a regular basis

Be self-motivated and have high work standards

Domain specific knowledge & experience - Desirable criteria

Core Network Knowledge and experience (packet core, voice core, service layer, charging, OSS)

Experience of working with test management tools like HP ALM.

Able to create and improve processes in their area

Capabilities

Behaviours

Leading Self

Communication & Influencing

Persuading and influencing others

Capabilities

Relationship Management

Responsibilities

Accountable for creating/updating the defect management and change board processes

Working with internal and external teams you will ensure that these processes are followed. All defects must be efficiently managed to resolution. The Change Control Board must cover all changes to the testbed including SW, HW and Config.

Accountable testbed change control, issue management and related reporting for all the domains relevant to the programme.

Junior Analyst Leeds (LS1)

We are seeking a detail-oriented Junior Analyst to join our team in Leeds. If you are looking for a role that offers comprehensive training and a clear path into the compliance and data industry, this is for you.

The Role

• Training: Full-time induction for your first two weeks (Mon-Fri, 9am-5pm).
• Shifts: 9-hour rotating shifts. Flexibility for early, afternoon, late, and weekend shifts is essential.
• Location: Based in Leeds LS1 (must be able to commute).

Requirements (Preferred)

• Experience: Previous office-based admin or data entry work.
• Knowledge: An understanding of GDPR or the KYC industry.
• Education: A background in Criminology is highly regarded.

Why Apply?

You’ll start with a dedicated two-week training program to ensure you’re fully equipped for the role before moving into your shift rotation. We offer a supportive environment focused on long-term career development.

Apply now with your CV to be considered.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

The Applications Analyst will be responsible for managing and optimising technology applications to support business operations within the professional services industry. This role is based in Birmingham and requires a proactive individual with a strong understanding of application systems.

Client Details

This professional services organisation is a well-established and respected firm within its field. The company prides itself on fostering a supportive and collaborative environment, with a focus on delivering high-quality services to its clients.

Description

• Manage and maintain core applications used across the organisation.
• Provide technical support and resolve application-related issues efficiently.
• Collaborate with teams to understand business needs and implement application solutions.
• Ensure applications are up-to-date and compliant with industry standards.
• Develop and deliver training sessions for end-users on application functionality.
• Monitor application performance and implement improvements as necessary.
• Document processes, configurations, and changes for future reference.
• Work closely with external vendors and stakeholders to optimise application use.

Profile

A successful Applications Analyst should have:

• Strong technical expertise in managing and supporting ERP application systems.
• Experience within the professional services industry is desirable.
• Ability to troubleshoot and resolve technical issues effectively.
• Proficiency in documenting technical processes and configurations.
• Excellent communication and collaboration skills.
• Proactive approach to identifying and implementing application improvements.

Job Offer

• Competitive salary ranging from 45,000 to 50,000.
• Permanent position with growth opportunities.
• Hybrid working
• Comprehensive benefits package.
• Opportunity to work in Birmingham within a reputable professional services organisation.
• Supportive and collaborative company culture.

If you are an experienced Applications Analyst ready to take the next step in your career, we encourage you to apply today!

The Regional Support Engineer will provide technical expertise and operational support to ensure the seamless delivery of technology services. This role focuses on maintaining and optimising systems, ensuring efficiency in the professional services sector.

Client Details

This is an opportunity to join a well-established professional services organisation. The company operates within the technology department and offers a permanent role with a focus on providing high-quality solutions to its clients.

Description

• Provide on-site and remote technical support for hardware, software, and network issues.
• Monitor and maintain systems to ensure optimal performance and availability.
• Assist in the deployment and configuration of new IT systems and solutions.
• Collaborate with internal teams to identify and resolve technical challenges.
• Document processes and maintain accurate records of system configurations and incidents.
• Ensure compliance with company IT policies and industry standards.
• Support the implementation of new technology initiatives within the organisation.
• Deliver excellent customer service to internal and external stakeholders.

Profile

A successful Regional Support Engineer should have:

• A strong background in IT systems, hardware, and software support.
• Experience in troubleshooting network and server issues.
• Knowledge of industry-standard technologies and tools.
• Excellent problem-solving and analytical skills.
• The ability to manage multiple tasks and work effectively under pressure.
• A commitment to professional development and staying updated with technological advancements.

Job Offer

• Competitive salary ranging from 45,000 to 50,000.
• 5 days onsite in the office
• Comprehensive benefits package.
• Permanent role within the professional services sector.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.

If you are an experienced Regional Support Engineer looking for your next challenge in the professional services industry, we encourage you to apply today!

We are supporting a highly respected engineering organisation delivering specialist communications and electronic systems into the UK Defence sector. Their technology supports critical military capability and operates within highly regulated and technically demanding programmes.

They now have a requirement for a Defence Communications Technician to join their team in Gateshead. This is a hands on engineering role focused on the fault finding, testing, installation and ongoing maintenance of complex communications and electronic systems. The successful candidate will support systems throughout assembly, integration and in service support phases, working within the engineering facility and on Defence customer sites across the UK and occasionally overseas.

Due to the nature of the role, there will be an expectation to travel and stay away from home within the UK and overseas when project requirements dictate.

This opportunity is ideally suited to candidates from a military communications or electronics background who are accustomed to working in structured, standards driven environments and are comfortable supporting operationally critical equipment.

Defence Communications Technician Responsibilities:

• Fault find, repair and maintain communications and electronic systems.
• Carry out high precision testing and calibration using specialist test equipment.
• Assemble and integrate equipment in accordance with engineering drawings and technical specifications.
• Support installation and commissioning activities both onsite and at customer locations.
• Conduct product and performance testing and accurately record results.
• Assist engineering teams in developing assembly and test procedures.
• Interface with customers when required to support technical delivery.
• Ensure compliance with company, regulatory and Defence standards.

Defence Communications Technician Requirements:

• Hold an engineering qualification in electronics or communications.
• Experience maintaining or repairing communications or electronic systems.
• Strong fault finding and diagnostic capability.
• Ability to interpret engineering drawings and technical documentation.
• Full UK driving licence.
• Must be eligible to obtain UK Security Clearance.
• Willingness to travel within the UK and overseas and stay away from home when required.

Defence Communications Technician Benefits:

• Negotiable salary depending on experience.
• 25 days annual leave plus bank holidays.
• Company pension with 5 percent employer contribution.
• Cycle to Work scheme.
• Flexible working hours.

Suitable Background:
This role would suit candidates from a military communications or electronics background including but not limited to Royal Signals, REME electronics technicians, RAF communications or avionics specialists and Royal Navy CIS personnel. Candidates with civilian experience supporting Defence communications or electronic systems are also encouraged to apply.

Quality Auditor

Salary: Competitive salary
Benefits: Company share save scheme, Pension up to 8% matched, Life insurance up to 4x salary
Location: Bourne, Lincolnshire, PE10 0AT
Ways of Working: Site based
Hours of work: 4 on 4 off / 6am - 6pm
Contract Type: Permanent

Why Greencore?

Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.

As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US.

Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.

Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.

This role is based in Bourne at a site specialising in the preparation of fruit, leafy salads, and stir-fry mixes. The site employs over 1,200 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding.

What you’ll be doing

In this busy and hands-on role as a Quality Auditor, you’ll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you’ll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager.

Role Accountabilities

• Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure
• Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances
• Conduct traceability audits, efficiently retrieving data and presenting findings clearly
• Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing
• Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements
• Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions
• Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis
• Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels
• Provide day-to-day technical support to factory teams, audits, and customer visits
• Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions
• Work safely at all times, promoting strong health, safety, and environmental standards

What we’re looking for

• A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment
• A proactive, detail-focused approach with a natural curiosity to challenge and improve standards
• Confidence working hands-on on the factory floor, providing clear and practical technical guidance
• Ability to audit effectively, identify root causes, and drive corrective and preventative actions
• Strong communication skills, able to engage confidently with colleagues at all levels
• A collaborative mindset, working effectively within cross-functional teams
• Good organisational skills, with the ability to manage multiple priorities to deadlines
• Commitment to continuous improvement and personal development
• A positive, resilient approach aligned to Greencore values

We’re not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity.

If this sounds like you, join us and grow with Greencore, and be a part of driving our future success.

What you’ll get in return

• Competitive salary and job-related benefits
• Holidays
• Pension up to 8% matched
• Life insurance up to 4x salary
• Company share save scheme
• Greencore Qualifications
• Exclusive Greencore employee discount platform
• Access to a full Wellbeing Centre platform
• Enhanced parental leave and menopause policies

Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

Technical Service Manager

Basic £50,000 - £55,000pa Company Car / 30 Days Holiday / Hybrid

This is a varied UK-based role offering a mix of head office and field-based responsibilities. You will primarily be based at head office, with travel to the field as required, along with occasional opportunities to work from home depending on business needs.
In this role, you will lead the engineering team from a technical perspective. You will act as the main escalation point for complex service issues, support Area Managers and engineers, and help improve quality and performance across the business. You will review repeat faults, carry out root cause analysis, and turn findings into clear improvements.

You will also work closely with Area Managers to support engineer development, hold regular review meetings, monitor KPIs, and work with the Service Administration Manager to review service coverage and workforce planning.

Previous Experience Required
Strong technical background in service and repair (Essential)
Experience within foodservice equipment or similar technical industry (Essential)
Electrical knowledge within a field service environment (Essential)
Ability to diagnose and resolve complex technical issues (Essential)
Confident communicator at engineer, management, and director level (Essential)
Strong understanding of Health & Safety (Essential)

Package Overview
Basic salary £50,000 - £55,000pa (negotiable depending on experience)
Company car
30 days holiday including bank holidays
Holiday rewards - additional leave linked to service milestones
Attendance allowance
Pension contribution
Training and development support

If this position is of interest to you please call CV Bay Ltd on (phone number removed).

FINTEC recruit is supporting hiring for a Helpdesk role for Technical Support Analyst. This is a permanent position based in Buckinghamshire, with salary depending on experience ranging from £32,000 to £37,000 plus benefits package. This role is primarily office based, working 09:00 am. To 17:30 pm. Monday to Friday, further details on application. Potential of hybrid working.

Responsibilities:

• Responding to incoming telephone support calls and tickets
• Resolving technical issues or escalating to the development team if required
• Installing and customising software solutions for customers
• Maintain supporting records via Jira and closing tickets updating information as required
• Delivery user training sessions (remotely or on-site)
• Involved in Quality assurance tests or bug fixes pre customer release
• Working closely with the internal wider team to ensure customer service and continuous improvement

Skills and Experience required for the Technical Support Analyst role:

• Hold an IT Qualification or degree in a relevant discipline

• At least 2 years of working in a second line technical support helpdesk role

• Experience with service desk ticketing using tools such as Jira or similar

• Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools

• Fluent in English both spoken and written

Full details of the Technical Support Analyst role is available on application. To apply please submit your current CV or apply via our FINTEC recruit website.