Department:Information Technology

Reporting to:Navigation Systems Manager

Grade:5

Salary:£60,168 per annum + 26% allowances (£75,811)

Base:Kent

Closing Date:Open until we find the right candidate

Teams Interviews:Will be used for shortlisting candidates

Face to Face Interviews:Will be held at Gravesend

An exciting and unique opportunity

This is an exciting time to be joining the Ports IT department as we embark on an ambitious replacement and upgrade programme enhancing standards, security, and user experience.

To add to our team, were delighted to be able to offer a role for a Field Engineer:

Working as part of a team of 4, focussing on RADAR, VHF and microwave to name a few of our vital services, youll ensure existing assets are regularly maintained and guide the planning, installation and support for our ambitious replacement and upgrade programme.

Youll also be required to form part of an on-call rota which, for every one out of four weeks, includes being a point of contact out of hours and working the weekend to ensure the availability of services 24/7. Days off in the week are provided before and after the on-call period.

For the right candidate this role offers something different from the norm. We operate some unusual tech and systems, across a wide range of locations, with kit in places not everyone gets to go to. The team regularly work at height and full training and support is provided to enable you to do this safely and see some great views.

We offer generous annual leave, salary and allowances as well as training and development opportunities plus other company benefits.

The IT Department plays a critical role in ensuring our end-users have reliable systems that they need to ensure the port continues to operate 24/7/365 and enables navigational safety throughout its area of operation. The Navigation Systems team is part of the IT department.

This is an exciting time to be joining the Ports Navigation Systems team as they deliver an ambitious replacement and upgrade programme enhancing standards, security, and user experience. To add to our team, were delighted to be able to offer a role for a Field Engineer who will be working as part of a team, focussing on RADAR, VHF and microwave.

What we are looking for:

Were looking for tech-curious, competent and dynamic individuals with excellent communication and problem-solving skills. Youll need to bring the following to be suitable for this role:

• Degree inelectronicengineeringorrelated discipline.
• Minimum 5 yearshands onexperience in a comparable role or setting.
• Technically proficient within-depthknowledgeandthoroughunderstandingof RADAR, radio and microwave engineering as well as the design and repair of electrical,electronicandcomputer-basedsystems, analogue and digital telecommunications systems.
• Ability towork atheightto an advanced leveland achieve the relevant certificationsrequiredto perform the role.
• Able to pass medical evaluation andmaintainfitness levels to be able to fulfil the job role and to do so safely.

Youll ensure existing assets are regularly maintained and will also guide the planning, installation and support for our operational critical equipment and systems.

Youll be required to form part of an on-call rota which, for every one out of four weeks, includes being a point of contact out of hours and working the weekend at our Gravesend base to ensure the availability of services 24/7. Days off in the week are provided before and after the on-call period.

Customer service focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm under pressure, be a great team player, and be able to work independently and be trusted to take ownership and deliver to agreed deadlines and standards.

For motivated, proactive and competent candidates these roles offer something different from the norm. We operate some unusual tech and systems, across a wide range of locations, with kit in places not everyone gets to go to. The team regularly work at height and full training, and support is provided to enable you to do this safely and see some great views from our equipment sites.

Role and Responsibilities:

• Ensure the continuous functionality of all navigation systems sensors including but not limited to radar transceivers, antenna and associated gearboxes, radios, AIS base stations, microwave links, CCTV, warning lights, tide gauges and meteorological sensors to enable the port to operate safely.
• Diagnose and resolve faults, including complex technical issues, across the full range of sensors in a professional and timely manner.
• Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary.
• Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately and customers or stakeholders are kept updated.
• Install, monitor, and maintain equipment relating to the navigation systems sensor estate.
• Contribute to the development and creation of maintenance and replacement plans for in-field equipment.
• Research and specify replacement equipment and assist with the procurement and assessment of new equipment, services and / or systems.
• Project manage equipment replacement projects or provide a significant contribution as a key member of a project team.
• Create, update and maintain technical documentation, change control, approval and asset records.
• Create and update required safety documentation such as risk assessments, method statements, COSHH assessments etc.
• Act as team leader to colleagues (person in charge) and supervise contractors during on-site works ensuring work is completed in compliance with HSE regulations and requirements.
• Support compliance with GDPR and cyber security principles in line with the NIS directive.
• Undertake training and development to maintain specialism in in-field sensors and act as a specialist in multiple areas of the navigation systems sensor estate.
• Contribute to the development and progression of colleagues within the whole team.
• Work in accordance with agreed service levels, department processes, policies and procedures.

In return, we offer a competitive benefits package:

• Access to training with both internal and external courses provided
• Structured plans to guide personal development
• 28 days annual leave + Bank Holidays
• Medical Cash Plan (Westfield Health)
• Generous pension
• Onsite parking with electric charging
• Access to Occupational Health, Mindfulness, Counselling and Physiotherapy
• Cycle to Work Scheme
• Access to MyGymDiscounts

Please note, our client are not registered with the UK Home Office and do not sponsor candidates who require a visa or work permit to work in the UK, therefore an offer of employment cannot be made unless you currently hold the rights to live and work in the UK.

If you enjoy life on the road, working across multiple territories, and spending significant time away from home, this Field Service Engineer role is built for you. This is a Field Service Engineer opportunity for engineers who thrive on travel, autonomy, and technically demanding work across Southern Ireland, Northern Ireland, the North of England, and Scotland.

As a Field Service Engineer, you will spend a large proportion of your time travelling across Southern Ireland (circa 50%), the North of England and Scotland (circa 30%), and Northern Ireland (circa 20%), supporting customers with the installation, servicing, and repair of high-precision CNC and metal-cutting machinery. This is not a local patch role and will involve regular overnight stays and extended periods away from home.

You will be responsible for delivering high-quality technical service rather than high-volume callouts, acting as the technical face of the business in the field. The role offers structured manufacturer training, exposure to advanced machinery, and optional international travel for further development.

Job Responsibilities

• Install high-precision CNC and metal-cutting machinery across Southern Ireland, Northern Ireland, the North of England, and Scotland
• Carry out planned and reactive service work on mechanical, electrical, and electronic systems
• Diagnose faults and complete on-site repairs in line with manufacturer specifications
• Commission new machinery and complete full customer handovers
• Order replacement parts and manage repairs using technical documentation
• Provide operator and basic maintenance training following installations
• Maintain accurate service reports, job records, and machine histories
• Plan and manage your own workload while travelling extensively between sites
• Liaise with the Service Manager on job progress, parts availability, and technical issues
• Attend technical and product training courses as required
• Undertake international travel for specialist installations or training when needed

Skills and Experience

• Previous experience working as a Field Service Engineer on high-precision machinery
• Strong background in CNC lathes, metal-cutting machinery, or similar equipment
• Proven mechanical and electrical fault-finding capability
• Experience working with PLC systems and ladder logic
• Confident reading and interpreting schematics and technical drawings
• Comfortable with extensive travel and regular overnight stays
• Able to work independently and manage time effectively while on the road

Pay and Benefits

• Salary up to £35,000
• OTE £48,000+ with bonus potential
• Monday to Friday working pattern
• Extensive travel across Southern Ireland, Northern Ireland, North of England, and Scotland
• Company car provided (BMW 330e or similar)
• Annual company performance bonus
• Monthly bonus linked to machinery sales
• Pension contribution matched up to 6%
• 22 days holiday plus bank holidays

This Field Service Engineer role is ideal for engineers who actively want a travelling role and enjoy variety, independence, and technical challenge. You will work across multiple regions, gain exposure to advanced machinery, and receive ongoing technical training while being trusted to manage your own workload.

If you are a Field Service Engineer who enjoys being away from home and wants a role that genuinely reflects that lifestyle, this opportunity is not to be missed.

Apply now to take the next step.

Location: Ringwood, Hampshire

Salary: £27k – £29k DOE + Benefits + Company Profit Share

Hours: 37.5 hours per week

The Role:

• Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers.
• You will be managing the incident and request lifecycle.
• Assist with operational Service Desk cover during busy periods.
• Identifying and reporting escalations and major incidents.
• Monitoring and reporting of service desk activity.
• Feeding in new and innovative ideas.
• Managing a team of Service Desk Technicians.

Skills and Experience:

To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment.

You will also demonstrate:

• Accountability and responsibility for your workload.
• Helpful and approachable attitude.
• Excellent time management skills.
• You will have at least 12 months’ experience in a similar role.
• Ideally you will have had at least 12 months’ experience managing people, including day to day management e.g. absences, holidays, performance reviews.

This role is subject to a clear standard DBS check being received.

The Package:

• Company Profit Share (first £3,600 is tax free).
• 22 days annual leave plus bank holidays, increasing with length of service.
• Birthday as additional paid leave.
• Additional paid leave (dependent on company performance).
• Company sick pay policy.
• Pension Scheme.
• Private Medical Insurance including dental.
• Free Parking
• Hybrid Working
• Progression opportunities.
• Fresh fruit, the occasional pizza and a posh coffee machine!

Our Client

Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years.

They are an Employee Ownership Trust – a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments.

Join our client’s friendly company, where a great team and a positive culture await you.

AgreatclientbasedinGerrardsCrossislookingforApplicationSupportAnalysttocomeandjointheteamattheirofficesbased5daysaweek.

ThisisagreatopportunityforabrightSTEMgraduatewho’slookingforacareerinDataScienceorEngineeringafter12-18monthsforprogression.

YoumustbeabletodrivetoGerrardsCrossandyoushouldlivenomorethan45minsawayfromtheiroffices.

• TheroleistechnicalsoanITqualification/degreeisrequired
• KnowledgeofthefollowingApplicationSupport/Windows/Databases/RemoteAccessToolsAhands-onandenthusiasticpersonwhoisquicktolearn
• SQLexperiencedataquery
• Workeffectivelywithahighdegreeofautonomy
• Excellentinterpersonalandcommunicationskillsandenjoyworkinginafast-pacedenvironment

Youwillbeworkingoninterestingandchallengingproblemsinthehealthcaresectorandcontributetosolvingreal-worldproblems.

Roles&Responsibilities

• Theyarelookingtobuildateamofexperienced,collaborative,supportengineerswhowillworktogethertoprovideenterprise-levelassistance.Wehavemanycustomerswhorequireclosesupporttoensuretheyhaveanexcellentexperiencewithourproducts.
• Youwillbefocusingonworkingdirectlywithourcustomerstoidentifythenecessaryactivitiesrequiredtocompleteeachclientsimplementationandensurethattheactivitiesareperformedinatimely,high-qualitymanner.
• Theyareafriendlyandopenmindedteam,andwerelookingforpeoplewhowillthrivebycollaboratingandimplementingimprovementstoourapproachtosupport.

Roles&Responsibilities

• Takeincomingsupportcallsfromcustomersandprovideassistanceasrequired.
• MonitorincomingsupportticketsandensureresponsewithintheagreedSLAs.
• Analysecustomerissues,diagnoseandresolvewherepossible.
• Escalatetheissueforassistancefromthedevelopmentteamifrequired.
• MaintainandtrackandclosesupportissuesonJira.
• Installandcustomiseapplicationsfornewcustomers.
• Runtrainingsessionsfornewusers.
• Testbugfixesreleasedbythedevelopmentteambeforedeliverytothecustomer.
• Excellentcommunicationskills,bothverbalandwritten,withtheabilitytoconveytechnicalinformationclearlytonon-technicalusers.
• Aproactiveapproachtoproblem-solvingwithstronganalyticalskills.
• Abilitytoworkindependentlyaswellaspartofateaminafast-pacedenvironment.

Ifyouarepassionateabouttechnologyandenjoyhelpingothersresolvetheirtechnicalchallenges,weencourageyoutoapplyforthisexcitingopportunityasaTechnicalSupportEngineer.

Location: Hybrid with London base location

Salary: £48,988 to £73,481 per annum

Hours: 36 hours per week - flexible options considered

Contract Type: Permanent

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025

Are you ready to take your Dynamics 365 expertise to the next level?

We’re seeking an experienced Dynamics Field Services Technical Consultant to join our team.

The role will involve developing extending, implementing and supporting our Dynamics 365 Field Services and related systems.

Using your excellent communication and stakeholder management skills, you’ll regularly engage with customers, keeping them informed of progress, ensuring support tickets are logged, triaged and resolved quickly. You’ll be responsible for taking the lead in planning, developing and deploying changes and enhancement to our Dynamics Field Services technical solutions, prioritising quality and resilience.

You’ll join us with an in-depth knowledge of, and experience in supporting and implementing Dynamics 365 Field Services solutions including Field Service Mobile and Resource Scheduling Optimisation. You’ll also need the ability to understand business problems and translate them into an appropriate technical solution.

If you have excellent analytical and problem-solving skills, with experience of writing plugins, Logic Apps and workflows then we want to hear from you now!

With hybrid working and flexible working arrangements this could be the opportunity you’ve been looking for!

Please review the full role profile on our website before applying.

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Not sure who we are and what we do? Click ‘apply’ to visit our website where you can dive in and find out more about us and the benefits we offer.

Closing Date: Wednesday 4th March 2026 at midnight.

This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least once every 2 weeks. Occasional travel may be required.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Description
Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years - but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

About your role:

Working in South London

We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas’ Service Promise! of same day fix for our customers.

Base Salary is £38,589 (Rising to £40,133 on 1st April) with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme. London Weighting applied where applicable.

Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.

Here’s what we’re looking for:

• Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
• In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.

Why should you apply?

We’re not a perfect place - but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/britishgas

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Job Description

To provide an efficient implementation, management and technical support of Information and Communications Technology (ICT) services, for all systems provided by the ICT function in the support of the operational departments and stakeholders of East Ayrshire Council, In order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Finance & ICT Service Plan and the Community Plan

Requirements

The duties of the post involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Council.

Please note:- PVG members’ records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.

Responsibilities

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.

The Individual

This is a permanent full time post based within the Opera House, Kilmarnock.

The hours of work are 35 hours per week to be worked:
Monday - Thursday 9.00am - 5.00pm Friday 9.00am - 4.00pm

The full time salary of the post is between £42,115 - £45,882 per annum.

The workstyle for the post is ‘Flexible’ - 50% -79% of your time in an office location/ multiple work locations. You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home. It is the expectation that all office-based employees (with the exception of those working in schools) will work to the higher end of their allocated workstyle in terms of time spent in the office or at other work locations.

If you require further information please contact David Birtles at
David.Birtles@east-ayrshire.gov.uk

East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

Are you a hands-on Field Service Engineer who enjoys autonomy, variety, and solving real-world technical problems on site?

Were recruiting a Field Service Engineer on behalf of a leading provider of innovative parking technology solutions. This is a field-based role supporting electronic and electro-mechanical systems across customer sites nationwide, ideal for a practical engineer who thrives in a mobile, customer-facing environment.

The Role

As a Field Service Engineer, youll provide front-line engineering support across UK installations, ensuring customer equipment is installed, commissioned, maintained, and supported to the highest standards. Reporting into the Technical Support Manager, youll play a key role in delivering a responsive, best-in-class service to public and private sector clients.

Whats In It for You?

• Field-based engineering role with autonomy and variety
• Competitive salary package with company van
• Medical cash plan and pension scheme
• Exposure to innovative, technology-led products
• Hands-on engineering work across diverse customer sites
• Long-term, permanent opportunity within a growing technology business
• Supportive technical leadership and structured training at UK Head Office
• A role where quality, reliability, and customer experience genuinely matter

Key Responsibilities

• Provide mobile engineering support to customer installations nationwide
• Diagnose and rectify electrical and electro-mechanical faults in the field
• Carry out commissioning of equipment and deliver first-line customer training
• Respond to faults and incidents in line with agreed Service Level Agreements
• Complete all required documentation and system updates accurately
• Liaise directly with customers, offering clear technical advice and support
• Work closely with the Technical Support Manager to maintain service standards
• Contribute to continuous improvement of products and service delivery

Ideal Candidate

• Proven electrical and mechanical engineering experience in a field-based role
• Strong fault-finding capability with a methodical, detail-focused approach
• Confident communicator with good written and verbal skills
• Customer-focused, trustworthy, and professional at all times
• Self-motivated, organised, and comfortable working independently
• PC literate, including Microsoft Office
• Full UK driving licence (maximum 6 points)
• Willingness to travel UK-wide and attend Doncaster HQ for training as required

Salary:

Up to £28,850 + Bonus + Excellent Benefits

LCV Driver - Gatwick – Fusion Utilities Hire

So, who are we? We are Fusion Utilities Hire, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a LCV Driver based in Gatwick you’ll be responsible for:

• Delivering hire equipment to customer sites, liaising with customers and providing exceptional customer service
• Driving to customer sites to collect hire equipment and bring them back to the branch
• You will be involved in multi-drop deliveries and will be towing items back
• Loading the vehicles, ensuring the vehicle is clean and tidy and you may be required to help out in the warehouse

This is a full-time, permanent role working 45 hours per week Monday to Friday between 7.00am - 5.00pm.

And here’s what we’d like you to have:

• A digital taco card is essential
• Previous experience in a driver role and to have experience towing items on the back of vehicles
• A willingness to train on new equipment and learn new skills
• To be hands-on and have a can-do attitude

We look forward to receiving your application!

£35,000 - £42,000 + Overtime + Training + Progression + Field Based + Company Van + Personal Use + Fuel Card + Enhanced Holidays

North West

Are you a security systems Installation technician in Liverpool, looking to join a growing company who will reinvest in developing your career and skillset?

This company work with systems such as Paxton and Honeywell, installing Automated Gates and Barriers to commercial and industrial clients across the UK. They manage a full engineering team to carry out installations, commissioning and servicing, providing a full project management cycle.

On offer is the opportunity to become a vital asset to the growth of the company. You will undertake training on multiple systems and security gates. The ideal candidate will be able to travel around the UK, carrying out the Installation of pre-built and bespoke security systems/equipment.

This role would suit an installation engineer in the security industry, looking to progress their career and develop their skillset in a UK leading security gates company.

The Role:

• Service and maintenance of Security systems including security gates, fences, and bollards
• Troubleshooting, system configuration, routine maintenance
• Travel to client sites around the UK
• Effective communication with clients and training on how to use the systems, once they are operational
• Adhere to safety regulations and industry standards

The Person:

• Experience in a security system installation role
• Full UK driving licence

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

Keywords: Security Systems, Security, Mechanical, Security Gates, Electrical, Paxton, Honeywell, Engineering, Installation, Technician, Liverpool, Manchester, M62, Field Based

Reference Number: BBBH24175

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Role / Job Title:PAS-X MES Application Support Analyst L1/L2 (SaaS)Location:London - 1 day a week (but should be available when needed)The RoleManufacturing Data Management project for a global FMCG client as a Platform architect.Your Responsibilities(Up to 10, Avoid repetition)1. L1/L2 Application Support

• Provide L1/L2 support for PAS-X MES across EU manufacturing sites
• Act as first point of contact for MES incidents, alarms, and service requests
• Perform incident triage, analysis, resolution, or escalation within agreed SLAs

2. Incident & Problem Management

• Log, manage, and resolve incidents using Pulse
• Support deviation, investigation, and root cause analysis activities where required
• Coordinate with PAS-X vendor (L3) for product-level or complex issues
• Maintain complete, accurate, and auditable ticket records

3. Change, Release & Upgrade Support

• Support PAS-X releases, patches, and upgrades under GE HealthCare change governance
• Perform impact assessments and support validation activities (IQ/OQ/PQ as applicable)
• Support regression testing, cutover, and post-release hypercare

4. Manufacturing & MES Operations Support

• Support shop-floor operations including EBR execution, weighing, dispensing, and packaging workflows
• Support integration points with SAP and Historian related systems
• Assist sites during critical manufacturing windows where required

5. GxP & Compliance Support

• Operate in compliance with GxP, data integrity, and validation requirements
• Support audits, inspections, and compliance reviews as required
• Ensure all incidents and changes are documented for audit readiness

6. Stakeholder & Vendor Coordination

• Act as operational interface between manufacturing sites, IT, QA, and PAS-X vendor
• Provide regular status updates and participate in operational and governance calls

7. Knowledge Management

• Maintain MES support documentation, runbooks, and known error records
• Support knowledge transfer and stabilization activities across regions

Your ProfileEssential Skills / Knowledge / Experience

1. 5 10 years of experience supporting MES platforms (KOERBER PAS-X preferred)
   Hands-on experience with PAS-X MES in regulated manufacturing environments
2. Strong understanding of EBR, shop-floor processes, and MES integrations
3. Experience supporting SaaS / platform-based MES solutions
4. Strong understanding of ITIL-based incident, problem, and change management
5. Experience working with EU manufacturing sites and QA teams

Desirable Skills / Knowledge / Experience

1. Experience in pharma or life sciences manufacturing
2. Exposure to SAP, Historian, LIMS, and automation systems
3. Experience supporting PAS-X packaging and process lines
4. Experience with ITSM tools such as ServiceNow or Jira

• Senior Application Support Officer (Revenues & Benefits)
• Bristol - Onsite 2/3 days a week
• 4 month contract
• Inside of IR35
• £400 per day

We’re looking for a highly skilled Senior Application Support Officer to join our IT Operations team and take a leading role in delivering specialist project work for our Revenues and Benefits service. This is an exciting opportunity for an experienced applications support professional with strong technical knowledge and hands-on experience with NEC Revenues & Benefits and NEC EDM (formerly

You’ll provide day-to-day supervision to a team of Application Support Officers while also serving as the technical lead on the implementation of several key NEC EDM modules-helping us modernise and streamline how the Revenues & Benefits service operates.

What You’ll Be Doing

Lead Specialist NEC Systems Work

• Support the Revenues & Benefits team with project delivery, system optimisation, and new module implementations.
• Act as the technical expert for:
  • NEC EDM
  • NEC Revenues & Benefits, including Back End administration
• Oversee the implementation of the following NEC EDM modules:
  • Data Integration Hub
  • Email Connect
  • Document Bundling

Core Application Support Responsibilities

• Manage and support the day-to-day running of the Council’s IT applications, ensuring service levels are met and continuously improved.
• Lead and support a team of up to 10 Application Support Officers, promoting best practice and excellent customer service.
• Provide occasional out-of-hours support for technical processes or system upgrades.

Essential Technical Expertise

• Extensive knowledge of NEC including module configuration and Back End administration.
• Strong experience with NEC Revenues & Benefits, particularly its administration functions.
• Previous experience leading and delivering application module implementations, including:
  • Work planning and scoping
  • Liaising with business users
  • Configuring Back End parameters
  • Managing and conducting testing cycles

If you are available and interested, please apply today!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

IFS Functional Consultant
Remote with occasional travel
£80,000-90,000

We’re supporting a leading international business with a requirement for a functional IFS ERP Financial Analyst to join their systems and finance team. This is a fantastic opportunity for someone who has strong experience with IFS (Apps 10 or Cloud) and a passion for process improvement, finance system optimisation, and cross-functional collaboration.

You’ll play a key role in enhancing and supporting the IFS finance modules (AP, AR, GL, Projects), while contributing to system development, change initiatives, and user training. The role is hands-on and collaborative, ideal for someone who enjoys working closely with both finance and IT teams to streamline workflows and drive efficiency.

Key Responsibilities:

• Collaborate with finance, accounting, and systems teams to enhance IFS ERP functionality
• Analyse, document, and improve financial business processes, especially across AP, AR, GL and project accounting
• Configure and troubleshoot posting controls and financial system behaviours
• Support new implementations, upgrades, and patch testing in the IFS environment
• Conduct functional testing and troubleshoot system issues as part of wider change initiatives
• Provide day-to-day support and training to business users across finance-related modules
• Assist in creating and maintaining system documentation, process flows, and user guides
• Work on automation and report development in line with user requirements
• Engage with internal stakeholders and external vendors to resolve system-related queries
• Support IFS projects and contribute to wider digital transformation goals
• Participate in occasional domestic and international travel as needed for project delivery or team collaboration

Skills & Experience Required:

• Strong hands-on experience with IFS ERP, ideally IFS Apps 10 or IFS Cloud
• Functional knowledge of finance-related modules, especially Accounts Payable (AP) and Accounts Receivable (AR)
• Experience in analysing workflows, supporting end users, and driving ERP-related improvements
• Comfortable working across both business and technical teams to translate requirements into system solutions
• Understanding of SQL and data extraction tools is highly desirable
• Previous experience in a manufacturing, engineering or industrial environment is beneficial
• Excellent documentation, training and communication skills
• Analytical and detail-oriented, with a customer-first approach to systems support
• Familiarity with IFS tools such as Query Builder and IFS Report Designer is an advantage
• Proficient in Microsoft Office tools (Excel, Word, Visio, Project, etc.)

Why you should join our client-

• Join a forward-thinking business with an established ERP landscape and active improvement roadmap
• Get hands-on with IFS at scale while playing a visible role in transformation projects
• Collaborate with high-performing teams across multiple geographies
• Enjoy a remote-friendly working model, with occasional travel for collaboration and project delivery
• Competitive salary and benefits on offer.

If you have the relevant experience for this role and are interested in discussing this role in more detail, please apply using the link provided

Contract – Account Support Officer – Hardware
Inside IR35 | Hybrid/London | Global Gaming Environment
12-month contract - £250-£300 per day

We are seeking a highly organised and process-driven Account Support Officer – Hardware to support the provisioning, tracking, and compliance management of secure development hardware across a global partner network.
This role sits within a fast-paced technical operations environment and is critical to ensuring development partners worldwide receive the hardware access they need securely, compliantly, and efficiently.
You will not be developing games or engineering hardware. Instead, you will ensure the operational integrity, security, and lifecycle management of sensitive development equipment.

Key Responsibilities

• Provision development hardware schemes to new and existing game developers and partners via ticket support workflows.
• Manage local development hardware inventory, tracking logs, and hardware recalls.
• Collaborate on hardware security incidents and support their investigation and resolution.
• Coordinate with third-party vendors for logistics, shipping, and warehouse storage requirements.
• Resolve partner challenges relating to hardware access, allocation, and expansion requests.
• Support data integrity across internal tracking systems, reporting frameworks, and process improvement initiatives.
• Ensure partners comply with all applicable hardware security, access, and usage requirements worldwide.

Requirements

• Customer-centric mindset with a service oriented approach.
• Strong process, task, and solution-focused working style.
• Highly organised and analytical with exceptional attention to detail.
• Demonstrable initiative and ability to work independently.
• Proficient in Microsoft Office.
• Strong written and verbal communication skills.
• Flexible approach to working hours to support a global business landscape.
• Experience working within distributed, international teams preferred.
• Operations or logistics experience within the games industry (or similar technical hardware environment) is advantageous.
• Japanese language skills is a bonus.

Ideal Profile
This role suits someone with an operations, logistics, IT asset management, or technical support background who thrives in structured environments and takes pride in maintaining high levels of compliance and operational accuracy.
You will be comfortable balancing multiple workstreams, coordinating stakeholders globally, and handling sensitive equipment within a security-conscious framework.

Positive Employment is currently recruiting for a Senior Application Support Officer for our client a government organisation in Bristol.

The successful post holder will support a specific project work for our Revenues and Benefits department.

The Senior Application Support Officer is responsible for day to day supervision and management of an identified area of the Application Support Team.

The team are responsible for managing the day to day running of the organisation’s IT applications, this includes a helpdesk function; system upgrades; access, event and request fulfilment processes, and for ensuring all other associated tasks are carried out effectively and timely.

Ensuring effective management of IT incidents/requests and their resolution, providing appropriate and timely updates minimising impact to customers and stakeholders

This role is a temporary contract initially for 16 weeks with the possibility to extend. This role is a hybrid role - Must attend site on first day for induction and to collect IT equipment and then by agreement.

Duties and Responsibilities but not limited to:

• Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards.
• Manage the implementation of service improvement working in partnership with internal/external stakeholders.
• Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring service levels are maintained and continually improved.
• Lead/oversee co-ordination of system upgrades.
• Ensure escalation of issues to system providers or Application Support Leader as appropriate.
• Ensure effective liaison with relevant suppliers and stakeholders providing best practice advice when appropriate.
• Analyse performance and make recommendations for improvements to process and user controls based on analysis of data and management information. Encourage and promote best practice, particularly in the area of customer service orientation.
• Ensure all processes reinforce effective data quality and data security.
• Lead and support the measurement and benchmarking of an Application Support Function that provides consistent processes, standards, and best practice.
• lead and manage a team of up to 10 staff members.

Personal Requirements:

• Must have extensive knowledge of NEC EDM (previously call document management).
• Experience in NEC Revs and Bens Applications in particular the Back End administration function in order to support the implementation of new modules.
• NEC EDM modules to be implemented are Data Integration Hub, Email Connect and Document Bundling.
• Must be able to demonstrate previous experience of leading on implementation of modules including planning and scoping of work involved, liaising with business users, setting up Back End parameters, managing and undertaking testing.

Working Hours: 37hrs/9:00am - 17:00pm/Monday - Friday

Pay: £400.00 per day

Please note this role is within the scope of IR35.

Lead Service Engineer

Are you interested in Water Consultancy & Equipment? This could be your opportunity to excel as a Lead Service Engineer as well as playing a vital role in helping our business succeed.

As our company grows and develops, we are ever expanding our teams. We have a great opportunity for a dedicated Lead Service Engineer to join our Environment & Safety Division and wear the SOCOTEC badge with pride.

We are looking for a motivated, dependable and committed Lead Service Engineer to join our team. As a member of the Water Consultancy & Equipment Team, it is key that you are able to work efficiently as part of a Team, as well as having the capabilities to work independently. Due to the nature of the job, travelling will be part of your day to day role.

The tasks you will undertake will include (but are not limited to):

• Equipment Servicing & Maintenance: Service and maintain comprehensive water treatment systems including Softeners, Reverse Osmosis Units, Ozone Units, Side Stream Filtration Units, UV Units, and Dosing Units (requires minimum 5 years of relevant experience)
• Technical Problem Resolution: Diagnose technical issues and execute remedial solutions for water treatment equipment to ensure optimal performance
• Project Leadership: Lead and oversee installation projects for water treatment equipment from inception to completion
• Procedure Development: Collaborate with the Operations Manager to develop comprehensive service procedures for all equipment manufactured and serviced by the WEQ SOCOTEC team
• Technical Expertise & Support: Serve as the primary technical contact for inquiries regarding SOCOTEC’s water treatment product portfolio
• Process Improvement: Work alongside the Operations Manager to enhance team efficiency through report redesign and operational improvements
• Skills Assessment: Assist in developing and maintaining an engineer competency matrix to support team development
• Training & Development: Deliver comprehensive training programs to new engineers on equipment servicing and maintenance protocols
• Performance Management: Monitor Service Engineer performance and coordinate both internal and external training initiatives to drive continuous improvement
• Health & Safety Compliance: Ensure strict adherence to Health & Safety procedures across all SOCOTEC and client locations
• Client Site Management: Develop expertise across major client sites and establish detailed service procedures to ensure consistent service delivery
• Travel Requirements: Position requires flexibility for travel assignments, including potential overnight stays and weekend work as operational needs dictate

To be successful in this role, you will be able to demonstrate:

• 3+ years experience servicing water treatment equipment (Softeners, RO Units, Ozone Units, UV Units, Dosing Units)
• Strong technical problem-solving and fault-finding capabilities
• Leadership experience in installation projects and team management
• Excellent communication skills for technical support and training delivery
• Process development abilities for creating procedures and documentation
• Training and mentoring experience with technical staff
• Health & Safety compliance knowledge in industrial environments
• Flexibility for travel including nights and weekend work
• Customer-focused approach with strong relationship management skills
• Continuous improvement mindset with performance monitoring capabilities

About Water Consultancy & Equipment

Our Water Consultancy Team provide services such as statutory water hygiene tasks, chemical and microbiological analysis of various systems such as cooling towers, domestic water systems and closed heating/chilled closed circuits. Our Water Equipment Engineers manufacture our own equipment in house that is fully supported with CAD schematics / Revit files. We supply our clients with equipment such as reverse osmosis units, water softeners, and water filtration services, among many others. In this area, SOCOTEC UK is BIM level 2 compliant.

What’s in it for you?

As well as a competitive salary we can offer you a wide range of benefits including 25 days holiday with the opportunity to buy more, an electric car scheme (where applicable), employee recognition schemes, family friendly support, employee benefits and discounts app, employee assistance programmes, and enhanced company pension. SOCOTEC UK are proud to be Disability Confident accredited.

Why SOCOTEC?

Here at SOCOTEC UK, we have over 2,000 colleagues across our divisions delivering world-class services to our customers. We provide an unrivalled range of testing, inspection, and certification services throughout the UK, and we deliver excellence to our customers by recruiting and retaining the very best industry talent. As a Service Engineer you will play a pivotal role in providing these services.

We offer transversal career pathways as well as linear pathways, and we will support you in attaining a portfolio career in one place. Not to mention the possibility of working locally, nationally, or globally, in the office or remotely. We are committed to your personal and professional development, and you will be supported in every step of your journey with us. #YouGrowWeGrow

Think you’ve got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.

Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.

Role Overview:

This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world’s largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience.

Flexible working hours between 8am and 6pm

The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client’s IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service.

Responsibilities:

• As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers.
• Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices.
• To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines.
• Ensure assigned incidents are monitored, updated, and progressed in the system Real Time.
• Co-ordinate between clients and vendors to ensure timely resolution of problems.
• Provide a high degree of customer satisfaction in all work undertaken
• Maintain and manage parts in line with returns return process and deadlines.

Essential Skills:

• Applicant must have a full valid UK drivers’ licence, own car, and business insurance or should apply for it upon offer.
• Ability to resolve hardware issues and basic software problems
• Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)
• Good understanding of IT systems and environments.
• Strong customer service skills
• Analytical and problem-solving mindset.

Preferred but not essential skills:

• MCSE certification
• Manufacturer Enterprise server certification
• SAN Server
• A+
• Network+/CCNA
• Dell/Other vendor Certification to Enterprise level or above
• Experience in a data centre and in smart space technology is advantageous.

Please Note: Shortlisted candidates will be contacted via Call/Email.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

• SeniorSystem Engineer - NEC
• Bristol - Onsite 2/3 days a week
• 4 month contract
• Inside of IR35
• £400 per day

We’re looking for a highly skilled Senior Application Support Officer to join our IT Operations team and take a leading role in delivering specialist project work for our Revenues and Benefits service. This is an exciting opportunity for an experienced applications support professional with strong technical knowledge and hands-on experience with NEC Revenues & Benefits and NEC EDM (formerly

You’ll provide day-to-day supervision to a team of Application Support Officers while also serving as the technical lead on the implementation of several key NEC EDM modules-helping us modernise and streamline how the Revenues & Benefits service operates.

What You’ll Be Doing

Lead Specialist NEC Systems Work

• Support the Revenues & Benefits team with project delivery, system optimisation, and new module implementations.
• Act as the technical expert for:
  • NEC EDM
  • NEC Revenues & Benefits, including Back End administration
• Oversee the implementation of the following NEC EDM modules:
  • Data Integration Hub
  • Email Connect
  • Document Bundling

Core Application Support Responsibilities

• Manage and support the day-to-day running of the Council’s IT applications, ensuring service levels are met and continuously improved.
• Lead and support a team of up to 10 Application Support Officers, promoting best practice and excellent customer service.
• Provide occasional out-of-hours support for technical processes or system upgrades.

Essential Technical Expertise

• Extensive knowledge of NEC including module configuration and Back End administration.
• Strong experience with NEC Revenues & Benefits, particularly its administration functions.
• Previous experience leading and delivering application module implementations, including:
  • Work planning and scoping
  • Liaising with business users
  • Configuring Back End parameters
  • Managing and conducting testing cycles

If you are available and interested, please apply today!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Full-Time | 37 hours per week |

Location: 5 day onsite at Hemel Hempstead

Salary: £39,881- £42,500+ 27 days holiday plus bank holidays

We’re looking for a proactive and skilled IT Team Leader to oversee multi-site IT operations, ensure the smooth running of critical systems, and lead a high-performing support team within an educational environment.

About the Role

As the IT Team Leader, you’ll take ownership of day-to-day IT service delivery across multiple school sites. You’ll be the senior point of technical escalation, ensuring stability, resilience, and excellent user support. Working closely with senior leadership, you will drive service improvements, manage incidents, and support key school activities such as exams and events.

Key Responsibilities

• Oversee operational IT performance, ensuring high service levels and user satisfaction
• Manage incidents, service requests, and responses to major technical issues
• Provide updates to senior stakeholders during service disruptions
• Support a wide range of technologies including networks, Servers, end-user devices, interactive displays, and iOS equipment
• Act as the senior technical escalation point for complex issues
• Manage IT Technician(s), including workload allocation, performance reviews, and development
• Lead local IT projects and contribute to long-term system improvements
• Maintain accurate and up-to-date operational documentation
• Collaborate with other IT teams to ensure consistent standards and best practice

What We’re Looking For

• Experience managing IT support staff
• Strong hands-on technical experience across enterprise environments
• Ability to diagnose and resolve complex IT issues across networks, infrastructure, and devices
• Familiarity with Microsoft Server/Active Directory, virtualisation, storage/backup systems, wireless networks, patch management, and cloud platforms (Microsoft 365/Entra)
• Experience responding to major incidents and communicating clearly with senior stakeholders
• Strong organisational, leadership, and communication skills
• Calm, customer-focused, and able to work effectively under pressure
• Experience with iOS devices is an advantage
• Must be able to drive to visit other sites

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

• Senior Application Support Officer
• Bristol - Onsite 2/3 days a week
• 4 month contract
• Inside of IR35
• £400 per day

We’re looking for a highly skilled Senior Application Support Officer to join our IT Operations team and take a leading role in delivering specialist project work for our Revenues and Benefits service. This is an exciting opportunity for an experienced applications support professional with strong technical knowledge and hands-on experience with NEC Revenues & Benefits and NEC EDM (formerly

You’ll provide day-to-day supervision to a team of Application Support Officers while also serving as the technical lead on the implementation of several key NEC EDM modules-helping us modernise and streamline how the Revenues & Benefits service operates.

What You’ll Be Doing

Lead Specialist NEC Systems Work

• Support the Revenues & Benefits team with project delivery, system optimisation, and new module implementations.
• Act as the technical expert for:
  • NEC EDM
  • NEC Revenues & Benefits, including Back End administration
• Oversee the implementation of the following NEC EDM modules:
  • Data Integration Hub
  • Email Connect
  • Document Bundling

Core Application Support Responsibilities

• Manage and support the day-to-day running of the Council’s IT applications, ensuring service levels are met and continuously improved.
• Lead and support a team of up to 10 Application Support Officers, promoting best practice and excellent customer service.
• Provide occasional out-of-hours support for technical processes or system upgrades.

Essential Technical Expertise

• Extensive knowledge of NEC including module configuration and Back End administration.
• Strong experience with NEC Revenues & Benefits, particularly its administration functions.
• Previous experience leading and delivering application module implementations, including:
  • Work planning and scoping
  • Liaising with business users
  • Configuring Back End parameters
  • Managing and conducting testing cycles

If you are available and interested, please apply today!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Technical Services Manager (Associate Level)

My global FinTech client are growing and they are looking for a permanent Associate Technical Services Manager (TSM) to join the team. This is hybrid working - 3 days a week in the London office. Paying £50,000 to £60,000 + benefits.

The Associate Technical Service Manager helps deliver high-quality technology services to their clients. This role is suited to a Technical candidate with early experience in capital markets or fintech who are progressing toward full service ownership. The Assoc Tech Service Manager acts as a key link between clients and internal technology teams, supporting incident management, service reporting, change coordination, and daily service delivery.

The position offers structured exposure to regulated market infrastructure, cloud-native platforms, and global delivery models.

Key skills:

• 3-5 years’ experience in technology roles within fintech, capital markets, or regulated environments, with exposure to production support or operational support.
• Basic understanding of cloud platforms, preferably AWS.
• Strong communication skills, able to work with both technical and non-technical stakeholders.
• Organised and proactive, with the ability to collaborate across multiple teams.
• Interest in developing toward client-facing service ownership; experience with incident management, ITIL, agile environments is advantageous.

Responsibilities:

• Support senior Technical Service Managers in client relationship management, incident handling, and service delivery coordination.
• Act as an operational contact for clients, ensuring clear communication, issue tracking, and timely escalations.
• Develop knowledge of the Client cloud-native platforms and contribute to service monitoring, resilience, and disaster recovery activities.
• Collaborate with global engineering and operations teams, to ensure aligned and effective service delivery.
• Assist with platform changes, service reporting, data quality initiatives, and continuous service improvement efforts.

Please apply now for immediate consideration and further details.

Scot Lewis Associates Ltd is acting as an employment business.