Job Title: IT Engineering Manager

Location: Bolton

Salary: From £35,000, depending on experience

Job Type: Permanent, Full Time - 08:30 - 17:30

About us:

At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We’re a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing.

We’re seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you’ll oversee high‑quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team.

About the role

Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues.
Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance.
Ensure best practice configuration, security, and lifecycle management of all client systems.
Support the standardisation of processes, technical documentation, and engineering workflows
Deliver and oversee IT and telephony projects, including:
Microsoft 365 migrations and modern workplace deployments
Intune and CIPP onboarding, policies, and automation
Hosted and on premises telephony systems
Connectivity installations (FTTC, FTTP, leased lines, SIP circuits)
Server upgrades, virtualisation deployments, hybrid environments
Network installations (firewalls, routers, switches, WiFi APs)
Manage project scopes, timelines, resources, dependencies and successful completion.
Attend client meetings and provide senior technical guidance.
Support account management through service improvement and solution recommendations.
Assist with vendor management, procurement and license renewals.
Promote cyber security best practices and ensure compliance.
Contribute to continual assessment and refinement of service quality, delivery, SLAs, and internal processes.About you

IT Infrastructure & Systems

Experience with Windows Server administration (on prem, hybrid, virtual).
Virtualisation technologies: Hyper V, VMware.
Backup solutions: e.g., Veeam, Datto, Acronis.
Domain hosting, web hosting and platform management (cPanel/Plesk).
Strong DNS understanding: A, MX, CNAME, TXT, SPF, DKIM, DMARC.Microsoft Cloud / Modern Workplace

M365 portal administration: user provisioning, policies, licensing and security.
Strong understanding of Teams, SharePoint and OneDrive.
Microsoft licensing knowledge and experience managing tenant configurations.
Endpoint Manager / Intune device management.
Exposure to CIPP or similar MSP automation frameworks.
Familiarity with Microsoft Copilot and AI assisted productivity tools.Telephony & Unified Communications

Experience with both on premises and hosted telephony systems.
Understanding of SIP trunks, call routing, PBX platforms and principles.
Experience with Teams Phone, call queues, auto attendants.
Hands on knowledge of VoIP deployments and troubleshooting.Networking & Connectivity

Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits.
Skilled with network devices such as:
SonicWALL & Watchguard firewalls
UniFi networking
Netgear Switches
Managed switches, routers, and security appliances
Strong understanding of VLANs, routing, firewalling, NAT, subnetting.
Experience with Wi Fi infrastructure (APs, controllers, heatmapping, diagnostics).MSP Tooling & Device Management

Experience with RMM platforms (monitoring, patching, AV, automation).
Microsoft ticketing system.
Antivirus/EDR platforms and security tooling.
Software deployment, remote management and automation at scale.
Exposure to:
Email signature software (e.g., Exclaimer)
Mail protection/security tools
Password ProtectionLeadership & Professionalism:

You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards.

What we offer

Competitive Salary
Workplace Pension (subject to eligibility criteria)
20 days per annum plus bank holidays
Ongoing Training and Development
Free secure car parkingIf this sounds like you please hit apply to put yourself forward for the role!

IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager

2 x INFRASTRUCTURE DEVOPS & CLOUD ENGINEERS
12 MONTH CONTRACTS
HYBRID WORKING - NEWCASTLE - 2 DAYS ON SITE NON-NEGOTIABLE
£500.00 - £550.00 PER DAY (INSIDE IR35)

Your new role

We are looking for 2 x Level 3 Infrastructure DevOps & Cloud Engineers to join the organisation’s existing Team on a long-term contract. The ideal Contractors will provide broad expertise across Microsoft Technologies and Cloud Platforms - specifically AZURE. Excellent communication skills are essential and a solid background in Windows Server Administration is also key as it forms part of the on-premise infrastructure.

What you’ll need to succeed

Candidates wishing to apply must be able to demonstrate extensive experience in the following:

• Experience of delivering and supporting Cloud & Infrastructure solutions across AZURE and On-Premise environments
• Level 3 support for Windows Server
• Previous involvement in the design, delivery and documentation of Cloud solutions
• Worked with ITIL processes
• Strong MS AZURE knowledge and background (Virtual Networking / Operating Systems / Security)
• Cloud Architecture & Governance - Azure Framework
• Azure Back-up / Recovery Services
• Experience of Terraform
• Outstanding troubleshooting capabilities across platform layers.

What you’ll get in return

There are 2 x 12 Month Contracts available - both on a HYBRID basis, with the requirement of 2 days in the Newcastle Office. The day rates on offer are between £500.00 to £550.00 per day (INSIDE IR35)

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role/Job Title: PowerShell DSC Engineer ArcGIS Enterprise Automation
Work Location: Wokingham
If Hybrid, how many days are required in office?: 3 days The Role We are seeking a skilled PowerShell Desired State Configuration (DSC) Engineer to automate the endtoend deployment, configuration, and management of ArcGIS Enterprise Base deployments. The candidate will build, maintain, and optimize InfrastructureasCode (IaC) automation workflows to ensure consistent, scalable, and repeatable deployments across onpremises and cloud environments. The role requires deep technical expertise, strong scripting capabilities, and handson experience with ArcGIS Enterprise components. . Key Responsibilities PowerShell DSC Automation Develop, maintain, and enhance PowerShell DSC scripts for automated deployment of ArcGIS Enterprise Base (Portal, Server, Data Store).
Create reusable DSC resources and modules for scalability and standardization.
Implement configuration management practices for lifecycle operations (install, upgrade, patching). ArcGIS Enterprise Automation Automate installation, postinstall configuration, federation, and validation of ArcGIS Enterprise components.
Build automated workflows for ArcGIS Portal initialization, content management, and security setup.
Integrate automation with enterprise systems such as load balancers, certificates, storage, and identity providers. VMSS Automation Design and implement automation workflows for ArcGIS Enterprise configuration within Azure Virtual Machine Scale Sets (VMSS).
Build DSC scripts tailored for autoscaling environments, ensuring that new VM instances automatically configure and register with ArcGIS Server sites.
Automate scaling event responses, ensuring ArcGIS Enterprise components remain fully functional and consistent across all VMSS nodes.
Optimize VMSS deployment images and custom script extensions for high availability GIS workloads. Cloud & Infrastructure Support Support automated deployments in Azure cloud environments.
Manage infrastructure provisioning scripts using Terraform.
Optimize system performance and troubleshoot deployment failures. DevOps & CI/CD Integration Integrate DSC scripts with CI/CD pipelines using Azure DevOps.
Implement automated testing and validation steps for deployment reliability.
Maintain version control and documentation for all automation codebases. Collaboration & Requirements Gathering Work closely with GIS architects, system admins, and clients to gather deployment requirements.
Translate customer needs into automated workflows and repeatable processes.
Provide technical expertise, guidance, and support during implementation and troubleshooting. Required Skills & Qualifications Strong handson experience with PowerShell scripting and Desired State Configuration (DSC).
Proven experience deploying and configuring ArcGIS Enterprise (Portal, Server, Data Store).
Understanding of PKI, SSL certificates, Windows Server administration, and networking basics.
Familiarity with Azure cloud platform and virtualization environments.
Experience with JSON, YAML, and configuration management concepts.
Ability to troubleshoot complex deployment issues independently.
Excellent documentation and communication skills. Preferred Skills Experience with ArcGIS Enterprise 11.x, including distributed architectures.
Exposure to automation tools: Terraform, Ansible, Chef, Puppet, or similar.
Knowledge of CI/CD pipelines and Git-based workflows.
Scripting experience in Python for ArcGIS automation.
Understanding of security hardening and enterprise IT best practices. Employment Details Job Type: Contractor
Experience Level: 10+
Department: GIS/Automation/DevOps

Location: London (Hybrid - 2 days WFH, subject to business need)

Contract: Permanent, Full-Time
Hours: 9:00am - 5:30pm (additional hours as required; on-call to be confirmed)

Overview of Role

The Engineer - Platform Engineering is responsible for developing pipelines and automation scripts to deliver IT infrastructure across both public and private cloud environments, incorporating security best practices throughout.

This role partners closely with infrastructure and application teams to identify automation opportunities, design reusable solutions, and support adoption across the wider IT function. The position also provides operational support for core cloud infrastructure technologies and acts as a third-line escalation point where required.

Key Responsibilities

• Work with infrastructure and application teams to identify automation opportunities and prioritise initiatives.
• Provide effort and impact assessments to support automation roadmaps.
• Design and develop standardised CI/CD pipelines for infrastructure deployment.
• Act as a subject matter expert in infrastructure automation, mentoring colleagues and promoting best practice.
• Integrate tooling (eg, ServiceNow) for automated provisioning and service workflows.
• Design, develop, and deploy modular cloud-based systems.
• Maintain and optimise cloud solutions in line with security policies and best practices.
• Identify and remediate infrastructure vulnerabilities and deployment issues.
• Develop and document cloud standards, guardrails, and best practices.
• Ensure CMDB accuracy using automation wherever possible.
• Operationalise proof-of-concept solutions into production-ready platforms.
• Collaborate with Infrastructure, Application, and Security Architects during solution design.
• Engage with vendors to test and benchmark new technologies.
• Ensure business continuity and disaster recovery standards are Embedded in infrastructure design.
• Act as third-line escalation support for IT Operations.
• Maintain accurate documentation, time tracking, and change management compliance.
• Contribute to process improvement and foster strong working relationships across IT teams globally.

Qualifications

• Bachelor’s degree in a related field (or equivalent experience).
• Microsoft Azure certification preferred.

Experience & Technical Skills

Required:

• Minimum 5 years’ relevant experience.
• Proven experience developing automation solutions from ideation to deployment.
• CI/CD tooling experience.
• Strong Scripting and pipeline development capability.
• Terraform.
• Linux.
• Git version control.
• Automation across public cloud platforms.
• Strong understanding of Information Security best practices.

Preferred:

• GitHub and GitHub Actions.
• Microsoft Azure.
• PowerShell.
• Kubernetes.
• Python.
• Ansible.
• Visual Studio Code.
• Windows Server and Active Directory.
• ServiceNow integrations.
• Packer (server imaging).
• VMware, Cisco UCS, Dell EMC (private cloud infrastructure).
• Cisco ACI, F5, Palo Alto (private cloud networking).

Personal Attributes

• Strong written and verbal communication skills.
• Ability to work effectively in diverse, global teams.
• Resilient and able to work under pressure with shifting priorities.
• Self-starter with strong initiative.
• Detail-oriented with excellent organisational skills.
• Strong analytical and strategic problem-solving ability.
• Committed to continuous improvement and challenging the status quo.
• Comfortable handling sensitive information with discretion.

Location: Edinburgh (2 days onsite pw is required)
Contract
Contract Length: 6 months
Daily Rate: Up to £600 (inside IR35 via umbrella)

Are you a talented Systems Engineer looking for your next challenge? Our client is seeking a skilled professional to join their dynamic team on a contract basis. This is a fantastic opportunity to contribute to a range of exciting projects while enjoying the flexibility of hybrid working.

Key Responsibilities:

Manage and maintain network systems, ensuring efficient routing, DHCP, and DNS functionality.
Set up and administer Active Directory, including site design, Group Policy, security protocols, and certificate services.
Oversee Windows Server (2022) administration, ensuring optimal performance and security.
Develop and execute PowerShell scripts to automate tasks and improve system efficiency.
Work within the Amazon AWS Cloud environment, utilising EC2, security groups, EFS, SBS, S3, and load balancers to enhance cloud capabilities.
Provide mentorship and guidance to junior team members, sharing knowledge to foster a collaborative learning environment.
Troubleshoot and resolve complex technical issues, employing strong problem-solving skills.
Communicate effectively with both technical and non-technical stakeholders, ensuring clarity in all verbal and written communications.

Qualifications:

Strong self-motivation and time management skills, with the ability to work independently without close supervision.
Proven experience in network management and Active Directory administration.
Familiarity with Windows Server 2022 and PowerShell Scripting is essential.
Experience with Amazon AWS Cloud services is a must.
Excellent verbal and written communication skills, with the ability to convey technical concepts clearly.
Ideally, candidates should be based in or around Central Scotland.

Nice-to-Have:

Experience with RHEL administration would be a plus.

If you’re a proactive Systems Engineer ready to take on a new challenge, we want to hear from you! Apply today to join an organisation that values expertise, innovation, and professional growth.

How to Apply:

Please submit your CV and a brief cover letter outlining your relevant experience and why you would be a great fit for this role. We look forward to your application!

Join us in making a difference in the tech landscape. Your next career step awaits!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

2 x INFRASTRUCTURE DEVOPS & CLOUD ENGINEERS
12 MONTH CONTRACTS
HYBRID WORKING - NEWCASTLE - 2 DAYS ON SITE NON-NEGOTIABLE
£500.00 - £550.00 PER DAY (INSIDE IR35)

Your new role

We are looking for 2 x Level 3 Infrastructure DevOps & Cloud Engineers to join the organisation’s existing Team on a long-term contract. The ideal Contractors will provide broad expertise across Microsoft Technologies and Cloud Platforms - specifically AZURE. Excellent communication skills are essential and a solid background in Windows Server Administration is also key as it forms part of the on-premise infrastructure.

What you’ll need to succeed

Candidates wishing to apply must be able to demonstrate extensive experience in the following:

• Experience of delivering and supporting Cloud & Infrastructure solutions across AZURE and On-Premise environments
• Level 3 support for Windows Server
• Previous involvement in the design, delivery and documentation of Cloud solutions
• Worked with ITIL processes
• Strong MS AZURE knowledge and background (Virtual Networking / Operating Systems / Security)
• Cloud Architecture & Governance - Azure Framework
• Azure Back-up / Recovery Services
• Experience of Terraform
• Outstanding troubleshooting capabilities across platform layers.

What you’ll get in return

There are 2 x 12 Month Contracts available - both on a HYBRID basis, with the requirement of 2 days in the Newcastle Office. The day rates on offer are between £500.00 to £550.00 per day (INSIDE IR35)

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Want to be a key IT Infrastructure Engineer where you can work on crucial technology projects? Enjoy learning and would like to progress your IT career?

You’ll work on broad ranging infrastructure projects, providing opportunities to get involved in a wide range of technologies covering Azure Cloud, Networks, Firewalls, Security and much, much more! This company actively encourages learning and development so you both build on your existing skills AND learn new ones.

Based at the busy Hinckley, Leicestershire offices, you would join a team of dynamic and like-minded individuals, who work in a collaborative and supportive culture.

They offer an excellent learning and working environment with the opportunity to further develop your IT career through consistent and ongoing training across the various technologies.

You will work on broad ranging enterprise scale IT systems and infrastructure for multiple sites across the UK. The includes assisting in the implementation of new technologies, maintaining existing ones and acting as a support escalation when required.

You don’t need to know everything. But you should be confident across most of this:

Azure, O365, Defender, Intune, SharePoint
Windows Server, SQL, Azure AD, Hyper-V
Solid networking fundamentals – LAN/WAN, switching, firewalls, Wi-Fi
Security best practice (and why it matters)
Strong Windows environment support experience You will have thorough experience providing IT support in a Windows based environment, having an excellent working knowledge of MS Windows Applications, Email, Hardware and Software. Above all you must a thorough understanding of IT and the ability to pick up and learn new skills!

If you feel as though you have the experience and drive to succeed in the opportunity, please send through your CV as soon as possible as we have interview slots available

Senior Infrastructure & Directory Services Engineer - Defence ProgrammeLocation: Caerphilly (with travel to Defence/Ministry of Defence sites as required)Clearance: SC (must hold or be eligible); DV highly desirablePackage: £65,000 + Bonus + comprehensive benefitsWorking Pattern: Hybrid (Mon & Fri optional WFH)This is a fantastic opportunity for you, a Senior infrastructure and Director Services Engineer - or similar, to join a long?established, financially robust technology provider with comprehensive experience delivering secure IT solutions across the UK public sector.The OpportunityA major Defence customer is undertaking an extensive programme to build a secure, on?premise, multi?domain virtualised infrastructure that underpins mission?critical and operational capabilities. As a Senior Infrastructure & Directory Services Engineer, you will design, implement, and support enterprise services across several secure domains - including Active Directory, identity services, Windows Server, DNS/DHCP, PKI, authentication platforms, and related Microsoft ecosystem components.Key Responsibilities- Architect, manage, and maintain multi?site Active Directory environments- Administer DNS, DHCP, and PKI in secure operational environments- Design and enforce Group Policy Objects (GPOs)- Manage Web Application Proxy (WAP), RDS, and federation services- Ensure alignment with MOD security standards- Participate in design reviews and Change Advisory Boards (CAB)- Work closely with security, cloud, networking, Linux, and virtualisation teams- Monitor performance using Splunk, event logging, and PowerShell automation- Automate tasks using PowerShell (essential) or Ansible (desirable)Essential Skills & Experience- Multi?site Active Directory support- Windows Server, DNS, DHCP- GPO design and troubleshooting- PKI and certificate services- Web Application Proxy & RDS- Strong PowerShell scripting- Working in a Defence or Government environmentDesirable Skills- Defence sector experience- VMware vSphere, vCenter, ESXi; awareness of NSX?T- SIEM/monitoring experience- Ansible or other automation tools- Linux/Unix integration with AD- Secure WAN technologies (BGP/MPLS/VPN)- Existing SC/DV clearanceQualifications- Microsoft Identity & Access Administrator (or equivalent)- ITIL v4 Foundation or higher- Degree in Computer Science or equivalent experiencePersonal Attributes- Customer?focused and committed to service excellence- Strong ownership and reliability- Willingness to challenge established practices- Driven, proactive, and collaborativeIf you are a Senior Infrastructure and Director Services Engineer or similar, with a background in Defence, then please send your CV to me today as this will go quickly.

IT Specialist - 1st/2nd Line Support

Scunthorpe On-site Permanent

28,000+ excellent benefits

We are recruiting an IT Specialist (2nd Line Support) to provide hands-on technical support across a busy manufacturing site in Scunthorpe.

This role is ideal for an experienced IT Support Engineer / 2nd Line Support Analyst with strong Microsoft and networking knowledge who enjoys resolving incidents, supporting infrastructure, and delivering excellent customer service.

The Role

As part of the IT team, you will:

• Provide 1st and 2nd Line IT Support to site users
• Investigate and resolve issues across Windows 10/11 and Windows Server 2016/2019
• Support Cisco switching, WiFi and network connectivity (DNS, DHCP, NAT, Group Policy)
• Maintain and administer Active Directory and Microsoft 365 / Office 365
• Support backup technologies and infrastructure systems
• Troubleshoot VOIP, printers, copiers and end-user hardware (laptops, desktops, phones)
• Manage tickets via Jira Service Desk, ensuring SLAs are met
• Escalate complex issues where required

What We’re Looking For

• Proven experience in 2nd Line Support / IT Support Engineer role
• Strong knowledge of Windows 10 and Windows Server environments
• Experience with Cisco switching or networking (CCNA / Network+ desirable)
• Understanding of DNS, DHCP, Group Policy and core infrastructure technologies
• Experience supporting hardware, printers and user devices
• Excellent communication and problem-solving skills

Desirable

• Firewall technologies
• Hyperconverged infrastructure
• Experience in a manufacturing or site-based environment

Why Apply?

• Broad technical exposure across infrastructure and networking
• Hands-on role with real ownership of incidents
• Opportunity to develop networking and infrastructure expertise

If you are a proactive IT Support Specialist / 2nd Line Engineer looking for your next challenge in Scunthorpe we would love to hear from you. Apply today!

INDSR

Windows Engineer Contract - Hybrid (2 days onsite in Leeds).This is an initial 3 month contract, paying £500 per day, inside IR35, 2 days a week onsite in central Leeds.

Key Responsibilities

• Manage and support Windows Server environments from 2012 to 2025
• Build, configure and maintain VMware and VCF based infrastructure
• Administer Azure services with a focus on identity, compute and automation
• Use PowerShell to automate routine tasks, create scripts, and improve operational efficiency
• Oversee patching cycles, WSUS administration and vulnerability remediation
• Create and manage Group Policies
• Complete new server builds including configuration, testing and documentation
• Implement Windows hardening standards to strengthen security posture
• Maintain clear technical documentation for builds, processes and operational tasks
• Support configuration management using Chef or Ansible where required

About You

• Strong background in Windows Server engineering
• Experience working in large or complex server environments
• Confident with VMware, VCF and Azure services
• Skilled in PowerShell scripting and automation
• Good understanding of patching, WSUS, compliance and security standards
• Able to create and manage GPOs and follow structured build processes
• Comfortable working with infrastructure hardening and best practice frameworks
• Strong communication and documentation skills
• Ability to work independently and take ownership of technical domains

Why Join

• Opportunity to work with a modern Windows and virtualisation estate
• A role with autonomy, responsibility and the chance to shape engineering standards
• Supportive team environment where engineering quality matters

This is an urgent requirement so please apply immediately to be considered.

Lead Software Developer - Whiteley, Salary - £65000 to £75000

My client are a Financial services company based in Fareham. They are looking for a Senior/Lead Software Developer with skills in ASP.Net, MVC, and C#.

My client are looking for a Tech Lead Developer with hands on experience in Microsoft Technologies, ASP.Net & MVC .NET Core and who can be hands on with coding as well as be the Technical Lead of a small development team. This role is more focused on Technical Leadership, Mentoring and Software Development, rather than people management and team leading.

This role is paying up to £75k (depending on experience) and is on-site full-time.

Skills needed for this role:

• 8 plus experience in C# using .NET Framework (4.8+ - ASP.NET MVC, ASP.NET Web API and Web Forms, Windows Services)
• Experience in using .NET 8 (Razor, Razor Pages, Web API)
• Experience in working with ORMs (Entity Framework/Entity Framework Core preferred)
• Intermediate level experience using Source Control (GIT preferred)
• Intermediate level experience in using and coding SQL Server, Stored Procedures and T-SQL
• Experience in working in a collaborative commercial development environment
• Experience with configuring Windows Server and IIS

This role is 5 days a week in the office.

If this sounds like it might be of interest, then please apply with your CV!

IT Support Engineer (2nd/3rd Line) - Central London Hybrid - Circa 45K plus Bonus

Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Engineer for their London office to play a key role in their expanding and evolving technical function.

This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we’ve placed a lot of them ourselves!).

Key Responsibilities:

• Take the reins across 2nd and 3rd Line support; tackling internal support requests across infrastructure, systems and services, prioritising or escalating tickets as appropriate
• Contributing to relevant projects and making sure internal offerings are up to task
• Helping to improve the wider function and bringing new ideas to the table where it comes to new tech, business processes, methodologies, workflows, and so on

What they’re looking for you to bring to the table:

• Proven track record in the IT Support domain, supporting internal users of all levels of seniority both onsite and remotely
• Strong technical working knowledge of Microsoft tooling such as Windows Server and Active Directory / Entra ID
• Strong grasp of M365 and Azure Admin
• Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare
• PowerShell scripting skills
• Some basic Networking knowledge
• Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc.
• Ideally but not necessarily any knowledge of IaC offerings and/or Linux

If you’re looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, private healthcare, ongoing progression and upskilling, and more, apply now with your latest CV for immediate consideration!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Redhill, Surrey
5 days per week in the office

Head of IT needed for a leading organisation based in Redhill, Surrey, who are looking to employ an experienced Head of IT as part of their technology transformation with in-depth knowledge of Microsoft stack and hybrid/Cloud technologies (MS 365, Azure, Active Directory, SQL server, Entra), Virtualization technologies and networking (Cisco, Juniper), Windows Server, Network security, End User device management, project management, implementing ISO Standards (ISO27001, ISO9001).

Responsible for the maintenance and gradual migration of legacy systems (e.g. databases, applications, file storage, etc.) from on-premise to a new Cloud/Hybrid architectures.

This is both hand-on and a management position across multiple sites.

The role requires 5 days per week in the Redhill office.

Salary: c 80,000 - 85,000 per annum
25 day’s holiday
Pension Plan
Flexible working hours

Some of the main duties of the Head of IT will include:

Maintenance of legacy on-premise/hybrid systems, with eventual migration to new Cloud architectures
Regularly examine the organisation’s information security risks, taking account of the threats, vulnerabilities, and potential impacts
Develop and maintain recovery plans to address equipment, power, or security failure to ensure preservation of technology, data and business continuity
Design and implement a comprehensive suite of information security controls and risk mitigations
Monitor online security and take appropriate steps to address security breaches if necessary
Coordinate training/on-boarding for new technology users and help them become familiar with equipment, networks and systems
Organise and engage in support, troubleshooting, and repair of systems and infrastructure
Manage departmental budget and track spending on equipment, licences and staff

In order to be the successful Head of IT and have a chance to gain such an exciting opportunity you will ideally need to have the following:

Proven experience in transforming traditional IT support structures
Proficiency in Windows Server operating system
Skilled in virtualization technologies and networking (e.g. Cisco, Juniper)
Strong knowledge of Microsoft stack and Hybrid/Cloud technologies (e.g. MS365, Azure, Active Directory, SQL Server, Entra, etc.)
Familiarity with cybersecurity best practices and tools
Demonstrated success in establishing and implementing support processes and standards
Experience with budget development

This really is a fantastic opportunity for a Head of IT to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don’t miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Central London 550 - 650 p/d - outside IR35 3 month initial term A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects. This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites. You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses. Key Responsibilities: Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate)u Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM) Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations Collaborate with managed service providers and internal teams to maintain high availability, security and compliance Support business continuity through proactive monitoring, incident management and disaster recovery planning Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential Skills & Experience: Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity management, including multi-forest consolidations Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates) Experience with enterprise applications (ERP, CRM) and M&A IT integration projects Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001) Ideally have previous M&A IT integration experience and rapid site deployment. Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration.

Head of ITRedhill, Surrey5 days per week in the office Head of IT needed for a leading organisation based in Redhill, Surrey, who are looking to employ an experienced Head of IT as part of their technology transformation with in-depth knowledge of Microsoft stack and hybrid/Cloud technologies (MS 365, Azure, Active Directory, SQL server, Entra), Virtualization technologies and networking (Cisco, Juniper), Windows Server, Network security, End User device management, project management, implementing ISO Standards (ISO27001, ISO9001). Responsible for the maintenance and gradual migration of legacy systems (e.g. databases, applications, file storage, etc.) from on-premise to a new Cloud/Hybrid architectures. This is both hand-on and a management position across multiple sites. The role requires 5 days per week in the Redhill office. Salary: c£80,000 - £85,000 per annum 25 day's holiday Pension Plan Flexible working hours Some of the main duties of the Head of IT will include: Maintenance of legacy on-premise/hybrid systems, with eventual migration to new Cloud architectures Regularly examine the organisation's information security risks, taking account of the threats, vulnerabilities, and potential impacts Develop and maintain recovery plans to address equipment, power, or security failure to ensure preservation of technology, data and business continuity Design and implement a comprehensive suite of information security controls and risk mitigations Monitor online security and take appropriate steps to address security breaches if necessary Coordinate training/on-boarding for new technology users and help them become familiar with equipment, networks and systems Organise and engage in support, troubleshooting, and repair of systems and infrastructure Manage departmental budget and track spending on equipment, licences and staff In order to be the successful Head of IT and have a chance to gain such an exciting opportunity you will ideally need to have the following: Proven experience in transforming traditional IT support structures Proficiency in Windows Server operating system Skilled in virtualization technologies and networking (e.g. Cisco, Juniper) Strong knowledge of Microsoft stack and Hybrid/Cloud technologies (e.g. MS365, Azure, Active Directory, SQL Server, Entra, etc.) Familiarity with cybersecurity best practices and tools Demonstrated success in establishing and implementing support processes and standards Experience with budget development This really is a fantastic opportunity for a Head of IT to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

About the Role

We are seeking an experienced and motivated 2nd Line IT Support Technician with experience in a Team Lead role to join our growing team. This role is crucial in ensuring the smooth operation of our clients’ IT systems and delivering exceptional technical support.

You will act as a key escalation point from 1st & 2nd Line Support, resolving more complex technical issues and helping maintain high service standards in line with company quality controls and industry regulations. Ongoing training and professional development are essential parts of this role to ensure your technical knowledge remains current and relevant.

Key Responsibilities

• Provide high-quality technical support, including producing documentation and reports
• Install, configure, maintain and support hardware, operating systems and applications
• Monitor and maintain computer systems, servers and networks
• Support system setups and follow technical documentation to resolve issues
• Assist with the rollout of new systems and applications
• Respond to support tickets within agreed SLAs
• Manage and prioritise multiple open cases efficiently
• Escalate issues to third parties where required
• Act as the direct escalation point from the 1st & 2nd Line Service Desk
• Resolve specialist faults including 4G and VoIP technologies
• Support and mentor 1st & 2nd Line Technicians
• Monitor and maintain server backups
• Participate in weekend and out-of-hours support rota
• Test and evaluate new technologies as directed

Skills & Experience Required

• Customer service focus
• Experience with current Windows desktop and Windows Server operating systems
• Experience with Microsoft Exchange technologies (SMTP, POP3, IMAP), Office 365 and Hosted Exchange
• Working knowledge of Active Directory
• Strong understanding of TCP/IP networking, IP routing, DNS and DHCP
• Practical experience with MS Office applications
• Experience setting up and installing WiFi networks
• Ability to pass a DBS check
• Excellent communication skills

Desirable:

• MCSE and/or CCNA certification (or willingness to work towards these)

Personal Attributes

• Self-motivated with the ability to work independently
• Strong organisational and time management skills
• Ability to prioritise and manage workload effectively
• High attention to detail
• Patient, technically curious and proactive
• Strong team player

What We Offer

• Ongoing training and development
• Supportive team environment
• Opportunity to work with modern technologies
• Career progression opportunities

If you are a driven IT professional looking to take the next step in your technical support career, we would love to hear from you.

Are you an experienced 1st line or 2nd Line Engineer with exposure to Microsoft cloud? This is an opportunity to work for a forward thinking and well-respected IT Managed Service Provider in Norwich. With a progressive approach to training their staff, it is in their ethos to help Engineers achieve qualifications to better themselves and their ability.

Their approach to clients is quality-driven and customer focussed, ensuring their team provide exceptional service and to work collaboratively with their clients. You will be a motivated and natural problem solver with a keen interest in IT.

As a Systems Engineer you will be responsible for providing both onsite and remote technical support for our growing client base. You will be responsible for managing technical matters with client IT systems, ensuring SLAs are met. Acting as an escalation point for the Junior Systems Engineers. The role will involve fault diagnosis and resolution, providing onsite, remote and telephone support for client infrastructure and end-users.

Skills Required:

• Excellent problem solving and customer service skills
• Microsoft 365
• Windows Server
• Windows Desktop
• Networking knowledge, IP, Internet connectivity

As you will be client facing too, it is a requirement you have a Driving License before applying.

To learn more and see a full job description, please Apply!

(Apply online only) per day - Umbrella only
Dates: 23/02/2026 - 31/07/2026
Mostly remote but will need to be flexible to travel to London, Manchester and Leicester as required

• An infrastructure operations engineer is responsible for the preparation and support of IT operations solutions and services, physical or virtual.
• They do so according to industry and organisational best practices, standards, service requirements and Key Performance Indicators (KPIs) throughout the product life cycle.
• Create and maintain documentation.
• Perform all routine tasks according to process and checklists.
• Monitor infrastructure and applications services.
• Alert and take appropriate action

Required Skills

Asset and configuration management.
Availability and capacity management.
Change Management.
Coding and scripting.
Continual service improvement.
Incident management.
Problem management.
Service management framework knowledge.
Testing.
Technical understanding

Technical skills

• Cloud Platforms: Azure / AWS / GCP (compute, networking, IAM, storage)
• OS & Virtualisation: Linux (RHEL/Ubuntu), Windows Server, VMware / Hyper?V
• Automation & IaC: Terraform, Ansible, PowerShell, Bash
• CI/CD & DevOps Tooling: Azure DevOps / GitHub Actions / Jenkins
• Monitoring & Observability: Prometheus, Grafana, ELK/EFK, Azure Monitor
• Networking & Security: Firewalls, Load Balancers, VPNs, Zero Trust, Identity & Access Management

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Role: Infrastructure Support Engineer
Location: Wilmslow, Hybrid
Industry: Internal IT

We are looking for an experienced and proactive Infrastructure Support / 3rd Line Engineer to join a dynamic IT team for a growing organisation based near Wilmslow.

As part of a nationwide, rapidly expanding business, you’ll be working in a busy environment with exciting projects on the horizon, playing a key role in supporting growing IT operations and an ever-evolving IT infrastructure.

Package:

• 44,000 dependent on experience
• 25 Days’ Annual Leave + 8 Bank Holidays
• Paid training & development programmes
• Life Assurance scheme
• Hybrid working model
• Strong progression routes tailored to senior technical positions or a more leadership/management-focused path.

Key Responsibilities:

• Manage Azure, Microsoft 365, and other cloud infrastructure
• Provide group-wide IT support and resolve issues efficiently
• Setup and troubleshoot new network infrastructure and cloud-based security solutions
• Hands-on delivery of a wide range of migration and upgrade projects
• Oversee security updates, patching, and network administration
• Mentor junior team members and contribute to upcoming IT projects
• Ensure smooth, uninterrupted IT services across all locations

What You’ll Need:

• Strong Microsoft 365 and Azure experience
• Windows Server and VMware (or Hyper-V) experience
• Experience setting up and supporting firewalls, switches, and routers (or APs)
• Skilled in Intune (or Autopilot), Defender, and PowerShell
• Bonus: cybersecurity Intune, Defender, and European language skills
• Experience supporting bespoke applications
• Experience working in a busy, global environment is highly advantageous

Like what you see? Hit that apply button to be considered for initial interviews!

Senior Infrastructure & Cloud Consultant - 50,000/ 55,000 - Scunthorpe

Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant.

This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers.

Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability.

The Role

As a Senior Infrastructure & Cloud Consultant, you will:

• Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects.
• Act as the primary technical advisor for enterprise clients.
• Design, architect, and implement secure, scalable solutions aligned to business objectives.
• Provide escalation support for high-level technical challenges.
• Work closely with Project Managers to ensure projects are delivered on time and within budget.
• Engage with C-suite stakeholders and translate technical solutions into business outcomes.
• Mentor junior consultants and contribute to continuous improvement initiatives.

You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments.

Key Responsibilities

Technical Delivery & Architecture

• Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security.
• Lead multi-site deployments supporting 100+ user environments.
• Conduct infrastructure assessments and site surveys.
• Own solution architecture and provide alternative design approaches where required.
• Ensure security, scalability, and best practice compliance.

Stakeholder Engagement

• Engage with senior client stakeholders including C-suite.
• Provide strategic guidance and technical recommendations.
• Communicate risks, project milestones, and business impact clearly.

Project Governance

• Collaborate with IT Project Managers on resource planning and delivery.
• Produce and maintain project documentation including:

• Work plans
• Risk assessments
• Dependencies
• Downtime planning
• Technical designs

• Push back where deliverables are not technically viable.

Continuous Improvement

• Identify automation and tooling opportunities.
• Improve delivery efficiency within Professional Services.
• Contribute to product portfolio development.
• Support knowledge sharing and mentoring initiatives.

Measurable Outcomes

• On-time project delivery
• Delivery within agreed budgets
• High client satisfaction scores
• Seamless, high-quality implementations
• Strong documentation standards
• Contribution to process improvement and revenue initiatives

Required Experience

• 5+ years’ experience in an MSP or IT consultancy environment
• Proven experience delivering complex Microsoft cloud and infrastructure projects
• Strong background in solution architecture and enterprise environments
• Experience working directly with senior stakeholders
• Commercial awareness and client-facing consultancy skills

Technical Skills & Certifications

Strong expertise across:

• Microsoft 365
• Azure Infrastructure
• Windows Server
• Networking & Security best practices
• Enterprise cloud architecture

Desirable / Expected Certifications (or equivalent experience):

• MD-102 (Endpoint Administrator)
• MS-102 (Microsoft 365 Administrator)
• SC-100 (Cybersecurity Architect)
• SC-300 (Identity & Access Administrator)
• AZ-104 (Azure Administrator)
• AZ-305 (Azure Infrastructure Solutions Architect)

Essential Requirements

• Right to work in the UK
• Full UK Driving License
• Ability to travel to client sites when required

Who This Role Would Suit

This opportunity would suit a:

• Senior Infrastructure Engineer stepping into a strategic consultancy role
• Azure Architect within an MSP seeking greater ownership
• Technical Lead who enjoys stakeholder engagement and architectural design

About the Client

Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships.

They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects.

If you would like a confidential discussion regarding this opportunity, please contact Principal IT.

INDGH

3rd Line Infrastructure Engineer

+6 months +

+Hybrid in Bracknell

+SC cleared role - Sole British nationals due to nature of the project

• 500 - 570 a day

+Inside IR35

Skills:

+3rd Line support experience

+VMware

+Active Directory

+Powershell

+MOD experience

+Sc clearance - must be active

Key Responsibilities:

• Manage and maintain the virtualisation environment (VMWare)
• Windows Server administration (Apply online only)
• Advanced troubleshooting and problem resolution for complex infrastructure issues
• Apply best practice principles to optimise service delivery and operations
• BAU Support activities
• Server infrastructure monitoring and lifecycle management

Your experience:

• Experience working in a 3rd Line support role
• Experience supporting MS Office applications
• Active Directory & Group Policy
• VMWare vSphere Infrastructure, VMWare Horizon
• Microsoft System Centre (SCOM, SCCM, SCSM)
• Trellix and/or TrendMicro Security Products
• Veeam backup and recovery
• PowerShell scripting for automation and data mining
• Developing and maintaining documentation
• MOD Experience

If you’d like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch.