Hybrid - 1 day per week in the Portsmouth Office

My client is seeking a skilled Cloud Infrastructure Engineer to enhance and maintain the hybrid infrastructure that underpins both our internal operations and customer-facing services.

This is a hands-on technical role requiring strong experience supporting AWS infrastructure, alongside broad expertise in scalable cloud architectures, on-premises infrastructure, and security. A commitment to continual improvement and a passion for automation are essential to success in this role.

Key Responsibilities:

• Manage and support hybrid cloud infrastructure across AWS and on-premises platforms using Microsoft and/or Linux stacks
• Optimise infrastructure for security, performance, reliability, and cost efficiency
• Collaborate with Engineering teams to strengthen DevOps practices and improve cross-team workflows
• Monitor systems, troubleshoot issues, and implement solutions to ensure high availability
• Maintain accurate documentation, standards, and operational processes

About You

You are a proactive and technically strong infrastructure engineer who enjoys solving complex problems and working closely with software engineering teams.

Essential experience and skills:

• Proven experience designing, deploying, and administering AWS infrastructure

• Broad understanding of Microsoft hybrid cloud environments with solid working knowledge of on-premises infrastructure

• High proficiency in at least two of the following:

• Docker (AWS ECS)

• Terraform, Ansible, or AWS CDK

• Nagios

• Windows Server (IIS)

• Linux

• Microsoft SQL Server

• Networking (switching, load balancing, firewalls)

• x86 server hardware

Experience working with commercial software engineering teams using Agile and DevOps practicesStrong problem-solving skills with the ability to work independently and collaborativelyExperience managing or contributing to complex technical projects

Desirable experience:

• Familiarity with Cloudflare
• Exposure to ISO27001, PCI-DSS, or similar security standards

If you have the relevant skills for this role and are ready for the challenge, then please send your CV to

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Morgan Hunt are working with a central government organisation to recruit a Principal Cyber Security Engineer on a 2-year FTC. The role requires someone with a strong background in Azure infrastructure, as well as AWS experience and Windows Server knowledge.

Key Responsibilities:

• Technically Proficient
• Implementing Security Controls
• Administration of SIEM tools and Security Controls (Sentinel, Defender, DarkTrace)
• Incident Response
• Security Operations Centre
• Vulnerability Management & Reporting
• Continuous Improvement
• Training & Awareness
• Secure Architecture Support
• Compliance and Framework Alignment

Essential Skills:

• Experience with Microsoft Sentinel, Microsoft Defender for Endpoint/Cloud SIEM tools, threat intelligence platforms, and vulnerability management
• Technical experience securing Microsoft Azure and Amazon Web Services cloud environments as well as on-premise/virtual Microsoft technologies
• Strong analytical, communication, and problem-solving skills, including the ability to produce clear technical and non-technical reports.
• Ability to analyse and interpret security events/logs and perform remediation works to address security issues.

76,400 per year plus benefits + Up to 10k Bonus
2 year FTC
Hybrid working (40% office attendance, Edinburgh)

Civil Service Pension Scheme

Please get in touch for further information

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Senior Infrastructure & Cloud Engineer (Security)

12 month contract

Outside IR35

450 per day

Harvey Nash’s public sector client is recruiting an experienced Senior Infrastructure & Cloud Engineer to support a major security uplift programme within a large, enterprise-scale environment. You’ll work as part of a dedicated cyber security team, providing technical expertise across cloud, infrastructure, and security remediation initiatives.

This role focuses on delivering improvements aligned to security accreditation and assurance frameworks, including Cyber Essentials, the Cyber Assessment Framework, and Zero Trust principles.

Key Responsibilities

• Interpret and apply security standards (Cyber Essentials, CAF, NIST, NCSC) to define remediation actions.
• Lead or support security improvements across Azure and on‑prem environments.
• Configure, optimise, and manage Microsoft Defender and related endpoint, identity, and cloud security tools.
• Identify and report security non‑compliance, recommending technical fixes.
• Prepare Change Requests and implementation plans for approval boards.
• Implement and test security solutions, documenting outcomes for audit and traceability.
• Collaborate with engineering, architecture, development, and operations teams to resolve security issues.
• Contribute to automation and SecOps improvements via scripting, pipelines, and IaC.
• Produce clear technical documentation and handover materials for BAU teams.
• Support continuous improvement of security assurance and configuration baselines.

Technical Environment

• Cloud: Azure (identity, security, monitoring, automation, compliance), including M365, Power Platform, Dynamics.
• Enterprise Systems: Key Vault, Conditional Access, EntraID, Intune, AD, PKI, Public DNS, GPO.
• Infrastructure: Windows Server, Hyper‑V, VMware, hybrid networking and storage.
• Security Tools: Defender, Qualys.

Skills & Experience Required

• Strong analytical and troubleshooting skills.
• Significant experience managing enterprise-scale digital systems.
• Deep understanding of networking and systems management.
• Proven track record delivering security or service improvements.
• Able to self-start and drive change through to completion.
• Effective knowledge-sharing and ability to hand over to BAU teams.
• Experience contributing to cyber security certification projects.

Desirable

• Experience with penetration test remediation and vulnerability management.
• Knowledge of Zero Trust approaches.
• Familiarity with incident detection/response processes.
• Experience integrating risk/security data into reporting or automation tools.
• Microsoft engineering certifications, MCSE, or ITIL certification.

Hybrid - 1 day per week in the Portsmouth Office

My client is seeking a skilled Cloud Infrastructure Engineer to enhance and maintain the hybrid infrastructure that underpins both our internal operations and customer-facing services.

This is a hands-on technical role requiring strong experience supporting AWS infrastructure, alongside broad expertise in scalable cloud architectures, on-premises infrastructure, and security. A commitment to continual improvement and a passion for automation are essential to success in this role.

Key Responsibilities:

• Manage and support hybrid cloud infrastructure across AWS and on-premises platforms using Microsoft and/or Linux stacks
• Optimise infrastructure for security, performance, reliability, and cost efficiency
• Collaborate with Engineering teams to strengthen DevOps practices and improve cross-team workflows
• Monitor systems, troubleshoot issues, and implement solutions to ensure high availability
• Maintain accurate documentation, standards, and operational processes

About You

You are a proactive and technically strong infrastructure engineer who enjoys solving complex problems and working closely with software engineering teams.

Essential experience and skills:

• Proven experience designing, deploying, and administering AWS infrastructure
• Broad understanding of Microsoft hybrid cloud environments with solid working knowledge of on-premises infrastructure
• High proficiency in at least two of the following:

• Docker (AWS ECS)
• Terraform, Ansible, or AWS CDK
• Nagios
• Windows Server (IIS)
• Linux
• Microsoft SQL Server
• Networking (switching, load balancing, firewalls)
• x86 server hardware

• Experience working with commercial software engineering teams using Agile and DevOps practices
• Strong problem-solving skills with the ability to work independently and collaboratively
• Experience managing or contributing to complex technical projects

Desirable experience:

• Familiarity with Cloudflare
• Exposure to ISO27001, PCI-DSS, or similar security standards

If you have the relevant skills for this role and are ready for the challenge, then please send your CV to (url removed)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior ICT Engineer

When you join our Engineering Team at Telent, you’ll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation’s critical infrastructure connected and protected 24/7.

Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers’ ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems

This is a hybrid working role with a requirement to be on site at our Liverpool office 2 days per week, as well as travel to various customer sites in the area on an ad-hoc basis.

What you’ll do:

• Provide 3rd line ICT support across a range of hardware, applications, networks, and enterprise systems, resolving complex technical issues.
• Develop, maintain, and update technical documentation, including system configurations, network mappings, and operational processes.
• Collaborate with third-party suppliers and service providers to ensure incidents and requests are resolved in line with agreed SLAs and service standards.
• Support infrastructure lifecycle management, including system upgrades, maintenance, and capacity planning to ensure service resilience and performance.
• Operate within ITIL frameworks and best-practice processes, ensuring compliance with organisational policies and service management standards.
• Following an initial period of training and competency assessment, participate in a 24/7 on-call duty rota (approximately 1 in every 4-5 weeks).

Who you are:

You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations.

Key Requirements:

• Strong experience with Microsoft Azure and VMware virtualisation technologies
• Expertise in Windows server administration, and HPE hardware
• In-depth knowledge of networking, storage, and infrastructure management
• Expertise in troubleshooting and resolving complex technical issues.
• Familiarity with ITIL practices and service management.
• Certifications such as ITIL, Microsoft Certified: Azure Administrator, AWS Solutions Architect, or similar are highly desirable
• Flexible to travel across the region and participate in a 1-in-4 week on-call rota.

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• Company Car
• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!

We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Role: 2nd Line IT Support Engineer

Department: IT

Reports To: Head of IT

Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4 18. Through high-quality tuition in Comedy & Drama, Musical Theatre and Film & Television, PQA empowers young people to build confidence, creativity and life skills in a safe and inclusive environment.

This role sits within the IT team at PQA, which is responsible for supporting head office staff and external Principals operating PQA academies under licenses with a wide range of technical queries. You will primarily operate as a second line support engineer, working closely with our first-line support to resolve escalated issues and deliver effective solutions in a timely manner.

Key Responsibilities

• Support HQ and external Principals IT queries and support Principals personal equipment if required.
• Support and maintain IT hardware and software within agreed SLA s, and act as an escalation point for our 1st line IT support.
• Support the Head Office network (firewalls, switches and lease lines), making sure systems are operating efficiently.
• Help maintain a high level of availability to PQA s IT systems, resolving any issues that arise.
• Administer and maintain our Microsoft Dynamic based database, coordinating with external support teams as needed.
• Effectively collaborate with 3rd party support on IT support tasks and projects.
• Proactively identify potential systems improvements and efficiencies.
• Support systems-based project work organised around CAB delivery cycles, as well as other IT projects and initiatives.
• Occasional travel to events such as conferences or academy visits. Such events will be planned in advance and reasonable notice will be provided.
• From time to time you may be required to perform ad hoc tasks which sit outside of this job description.

Person Specification

Essential Experience & Skills

• Microsoft 365 administration experience.
• Excellent customer service skills, both written (email) and verbal.
• Experience with Microsoft Power Platform (including Power Automate) and Microsoft Dynamics.
• Strong documentation skills with the ability to produce clear technical and user-facing guides.
• 2 5 years experience in a 2nd Line IT Support role (or equivalent).
• Advanced technical knowledge across 1st and 2nd Line support environments.
• Networking experience, including Wi-Fi, switches, firewalls, and NAS devices.
• Experience supporting and administering Windows Server environments (2012 R2 through to 2022).
• Experience installing, configuring, and maintaining printers.
• Experience with VMware (version 5.5 or above desirable).
• Knowledge of VoIP and phone system technologies.
• Administration of endpoint security tools, including Sophos Antivirus and BitLocker.
• Windows 10 and Windows 11 installation, support, and troubleshooting.
• Experience using service desk/ticketing systems and managing tickets through to resolution in line with SLAs.
• Clear enhanced DBS check (carried out by PQA).

Desirable attributes

• Barracuda Backup Office admin
• ITIL experience
• Power BI & Power Automate experience
• PRTG Sensors
• Terminal Services Environment
• Experience with VMware (version 5.5 or above desirable)

Personal Attributes

• Able to work effectively as part of a team while also managing and delivering individual projects independently.
• Willing and able to follow instructions accurately, with an initiative-taking approach to learning new skills and technologies.
• Confident communicator with the ability to present information clearly and concisely to diverse groups of stakeholders.
• Critical thinking skills and able to work well under pressure.

Location: High Wycombe (Head Office) - with some home working available

Holiday: 20 days + 3 days holiday at Christmas (and bank holidays)

Hours: 40 per week

Benefits include:

• Onsite free parking
• Birthday bonus day off
• Breakfast and refreshments available
• Employee Assistance Programme

After probation has been passed (usually 6 months):

• Gym membership contribution
• Cycle to work scheme
• Private healthcare cover
• Life insurance

2nd Line / 3rd Line Support Engineer IT MSP Client

The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies.

Key Duties/Responsibilities

• IT Support relating to technical issues involving Microsoft s core business applications and operating systems.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
• Remote access solution implementation and support: VPN, Remote Desktop Services.
• Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
• Work with the Service Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
• Escalate service requests that require 3rd line and field service engineer level support

Key Technical Background

• Office 365
• Exchange
• SharePoint
• Azure Active Directory
• Microsoft Intune
• Microsoft Teams
• Windows Server(s), 2019, 2016, 2012, 2008
• Active Directory
• DNS / DHCP
• Routing and Remote Access
• AD Connect
• Remote Desktop Services
• Microsoft Office Packages
• Network Switching
• VLAN s
• Firewalls & Routers
• Port Forwarding
• Routing

Ideal Background

• Previous working within an IT MSP
• Strong 2nd Line, verging into 3rd Line.

Side Notes

• This role is 5 days onsite but could be 4 days for someone highly experienced.
• This would be a great role for someone at a strong 2nd line support level who wants to be developed/supported into 3rd line.

Are you a Network Manager, Senior IT Technician or Senior ICT Technician individual working within schools? Are you looking to take the next step in your career into an IT Manager position? Here you ll be joining a fast-growing organisation who supply outsourced IT services to the education sector. You will be working within a school and will be responsible for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school s ICT network.

Role: IT Manager aka IT Network Manager, Senior ICT Technician, School IT Support, Network ICT Manager, ICT Manager

Salary: £40k - £44k base plus great benefits

Location: Northolt, West London

You will be responsible for managing school ICT support contracts, technical support, emergency cover etc.

You will be able to demonstrate your background as a Senior ICT Technician within schools and will need a good working knowledge of maintaining ICT hardware and software as well as working knowledge of maintaining networks.

If you thrive delivering consultative support at 2nd/3rd line level, then this is the perfect role for you.

In return, you will enjoy career growth within a close-knit, friendly company who will invest in your personal development and training.

What will you bring to the table?

• Ideally you will have experience working in a school/education environment. You ll have knowledge of switches, virtual and physical server environments and backups. Above all, you ll be friendly and versatile with the ability to communicate on all levels.
• We re looking for specific technical experience with the likes of Windows Server, AD, Hyper-V and cloud technologies such as Office 365/Azure.
• Ideally experience of upgrading a school IT System

Like the sound of this? Apply now to find out more!

Akkodis are currently working in partnership with a leading service provider to recruit an experienced Infrastructure Engineer to join their leading cloud services team.

Please note this is a hybrid role where you will be required to attend the office 3 days a week.

The Role

As an Infrastructure Engineer you will be responsible for the design, implementation, and support of robust and secure IT infrastructure solutions that underpin operations. You will provide technical leadership within the infrastructure team, ensuring systems are scalable, resilient, and aligned with business requirements. Working closely with the Infrastructure Manager, you will contribute to strategic projects, mentor junior staff, and act as a subject matter expert across a range of technologies.

The Responsibilities

• Design, implement, and maintain infrastructure solutions including Servers, networks, storage, and cloud services.
• Administer, maintain, and support Windows and Linux Servers across physical, virtual, and cloud environments.
• Act as a technical lead on infrastructure projects and initiatives.
• Provide 3rd line support and act as an escalation point for complex technical issues.
• Maintain and support core services such as DNS, DHCP, file systems, and backup solutions.
• Perform system updates, patching, and configuration management to ensure security and stability

The Requirements

• Extensive experience in infrastructure engineering across on-premises and cloud environments.
• Strong understanding of system architecture, file systems, and operating system internals.
• Strong knowledge of Microsoft technologies (Windows Server, Active Directory, M365, Exchange).
• Experience with virtualisation platforms (eg VMware, Hyper-V).
• Solid understanding of networking principles and technologies (LAN/WAN, Firewalls, VPNs).
• Experience with cloud platforms (Azure, AWS) and hybrid environments.
• Excellent troubleshooting and problem-solving skills.
• Strong documentation and communication abilities.

If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

We are seeking an experienced SC Cleared Windows/IT Physical Server Support Engineer to join a secure, highly regulated defence-aligned environment. This role requires an individual operating at 2nd/3rd line level, supporting live infrastructure services across multiple secure sites.

*Due to the nature of the project, the successful candidates will hold an active SC clearance and have prior MOD experience or experience working within similarly regulated, security-conscious environments.

Location: This is a hybrid-based role, with regular access required to server sites in Birmingham and Loughborough (it may suit someone locally based, around the Midlands with soem travel expenses covered). Travel to Corsham for a monthly team day will also be required.

The Role:

This is a traditional hands-on Windows and physical server support position within a live production environment. You will be responsible for maintaining, supporting, and occasionally installing core infrastructure hardware within secure server rooms.

Essential Experience:

• Installation and configuration of physical Servers and storage (HP ProLiant preferred)
• Windows Server build and administration
• Active Directory and Group Policy management
• Hands-on server room installation (racking, switching, hardware upgrades)
• 3rd line support within a live, customer-facing environment
• Writing and reviewing technical documentation to high standards
• Improving operational processes as services scale

Desirable Experience

• Tape backup solutions (Backup Exec preferred)
• Domain management and endpoint tooling (McAfee AV, SCCM, defence security tooling)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Come and join the Littlefish team!

We’re Hiring: Service Desk Engineer (Fluent English, Portuguese, Spanish)

Work location: Nottingham (Hybrid)

Salary: Up to £28,500

Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.

The role and what youll be getting up to on a day-to-day basis:

Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English, Portuguese, Spanish to provide top-tier technical support to our contract customers.

What youll be doing:

As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will:

• Resolve technical issues related to desktops, laptops, printers, and applications.
• Troubleshoot and manage networks and servers.
• Follow Littlefish standards and meet customer-specific SLAs when handling technical queries.
• Provide clear communication with customers to ensure issues are resolved swiftly.

What we’re looking for:

We need a candidate with:

• Fluency in English,Portuguese,Spanish is required this is a key aspect of the role!
• Previous experience in a 1st or 2nd line IT service desk role or a similar technical position.
• Experience with ITSM case management software.
• Knowledge of remote support tools for diagnostics and troubleshooting.
• Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks.
• Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware.
• Excellent customer service skills with a focus on problem-solving and communication.

What we can offer you:

• Referral Bonus Earn £1000 when you refer a friend to join us!
• Endless Learning Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals.
• Healthcare Cash Plan Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services.
• Casual Dress Policy Come as you are.
• Company Pension Scheme Plan for the future while living in the present.
• Social Events From team outings to company-wide celebrations, we know how to have fun!
• 25 Days Annual Leave+ Public Holidays More time to relax and recharge.
• Purchase & Sale of Annual Leave Need extra days off? Weve got you covered.

Life at Littlefish:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing-I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate-We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another.

I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a prefer not to say).

Exalto consulting are currently recruiting for a contract windows platform engineer, this is hybrid working in Leeds paying £500 per day inside IR35.

Core Focus
Engineer automated, hardened Windows OS images and infrastructure using Infrastructure-as-Code and CI/CD pipelines within the cloud platform.

Key Skills

• Strong Windows Server
• engineering background
• Infrastructure as Code (IaC) experience (Terraform, Packer, Ansible or similar)
• Automation & scripting (PowerShell heavily implied)
• Experience building automated OS images
• CI/CD pipeline integration (GitHub pipelines, pull request workflows)
• Security & Compliance
• Working with enterprise security baselines
• Experience in regulated environments
• Ability to guide teams adopting automation and IaC

If you have the above experience please send your CV for immediate consideration as our client are looking to hire ASAP

Windows Platform Engineer - Contract Leeds - £500 inside IR35

Location: Wolverhampton + Other local site

Salary: 38,000 - 45,000

Hours: Monday - Friday, 08:00 - 17:00 (Early finish on Fridays)

The Best Connection are recruiting on behalf of our client for an experienced Senior IT Technician to take ownership of the IT infrastructure across multiple UK sites.

This is a hands-on senior role responsible for maintaining and improving the organisation’s IT environment, ensuring systems remain secure, reliable and aligned with operational and commercial objectives. Supporting approximately 120 users across engineering, manufacturing, finance and commercial teams, you will act as the primary escalation point for infrastructure matters and play a key role in delivering IT improvements and projects.

Key Responsibilities

• Own and maintain the Group IT infrastructure across all UK sites including servers, endpoints, networking and cloud environments.
• Ensure high levels of system availability, performance and resilience.
• Lead cybersecurity measures including MFA, endpoint protection, patch management and vulnerability remediation.
• Maintain and test backup and disaster recovery processes.
• Provide 2nd and 3rd line technical support and act as the main escalation point for infrastructure issues.
• Manage Microsoft 365, Entra ID (Azure AD), Intune and Exchange Online.
• Maintain Windows Server environments including Active Directory, Group Policy, DNS and DHCP.
• Oversee network infrastructure including firewalls, VPNs, VLANs and Wi-Fi connectivity.
• Support and optimise ERP/MRP systems and related manufacturing integrations.
• Manage third-party IT providers, licensing and hardware procurement.
• Lead and deliver IT projects such as migrations, network refreshes and system upgrades.
• Maintain accurate IT documentation including asset registers, network diagrams and policies.
• Support and train users while promoting structured ticketing and digital best practice.

Essential Requirements

• Minimum 5 years’ experience in hands-on IT infrastructure roles
• At least 2 years in a senior or lead IT capacity
• Strong experience with Windows 10/11 environments
• Experience administering Microsoft 365
• Knowledge of Active Directory and Azure AD
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
• Experience with endpoint security, patching and remote support tools
• Full UK driving licence and willingness to travel between sites

Desirable

• CompTIA Network+ or Security+
• ITIL Foundation
• Experience with Cyber Essentials Plus or ISO 27001 frameworks
• Backup and virtualisation platforms such as Veeam, VMware or Hyper-V
• Exposure to ERP/MRP systems (e.g. SAP Business One, Epicor, Infor or Sage)
• Experience delivering IT infrastructure projects

The Ideal Candidate

The successful candidate will be a proactive and hands-on IT professional who takes ownership of infrastructure performance, continuously improves system resilience and cybersecurity, and communicates technical matters clearly to both technical and non-technical stakeholders.

This is an excellent opportunity to join a growing organisation where you can play a key role in developing and strengthening the IT environment.

Apply today with The Best Connection to learn more about this opportunity.

The Best Connection is acting as an Employment Agency in relation to this vacancy.

Infrastructure Engineer - Windows Server & Networking Firewalls DV Clearable

Location: East Birmingham (Marston Green) - Full-Time, On-Site
Salary: 40,000 - 47,000 + Benefits

An experienced Infrastructure Engineer is required to join a technical team supporting secure, enterprise IT environments in Birmingham. This Infrastructure Engineer role combines Windows Server infrastructure and networking, making it ideal for someone who enjoys working across both server platforms and network technologies.

The successful Infrastructure Engineer will help maintain and support critical infrastructure including Windows Server environments, Active Directory, LAN/WAN networks, and firewall platforms within a highly secure operational setting.

Candidates must be eligible for DV (Developed Vetting) security clearance.

The Role

As an Infrastructure Engineer, you will support the day-to-day operation, maintenance, and improvement of enterprise IT infrastructure. This includes a mix of Windows server administration and network infrastructure support, ensuring systems remain secure, reliable, and high performing.

Key responsibilities include:

• Supporting and maintaining Windows Server infrastructure and core IT systems
• Administering and supporting Microsoft Active Directory environments
• Supporting LAN, WAN, and network infrastructure
• Assisting with the configuration and maintenance of enterprise firewall platforms including Palo Alto, Cisco ASA, or FortiGate
• Supporting VPN connectivity and secure remote access
• Troubleshooting infrastructure and network issues across server and network environments
• Monitoring infrastructure performance and resolving incidents
• Maintaining technical documentation and infrastructure diagrams
• Supporting incident response and assisting with root cause analysis
• Working collaboratively with other engineers to maintain secure and resilient systems

Required Skills & Experience

Successful candidates for the Infrastructure Engineer role will have experience supporting enterprise IT infrastructure environments, including:

• Experience working as an Infrastructure Engineer, Systems Engineer, or Network Engineer
• Experience supporting Windows Server environments
• Administration experience with Microsoft Active Directory
• Good understanding of networking fundamentals including TCP/IP, LAN/WAN, and connectivity troubleshooting
• Experience supporting or administering network infrastructure
• Exposure to firewall technologies such as Palo Alto, Cisco ASA, FortiGate, or similar
• Experience supporting VPN connectivity or remote access solutions
• Familiarity with infrastructure monitoring and troubleshooting tools
• Strong problem-solving, documentation, and communication skills

Desirable:

• Certifications such as CCNA, Network+, or Microsoft infrastructure certifications
• Exposure to Linux environments
• Experience working within secure or regulated environments

Candidates must be eligible for DV clearance (British nationality and long-term UK residency required).

Why Apply?

This Infrastructure Engineer role offers the opportunity to work in a secure, enterprise-scale technical environment supporting critical infrastructure. Engineers will gain exposure to networking, firewall technologies, and Microsoft infrastructure while working as part of a collaborative and highly trusted team.

If you are an Infrastructure Engineer looking for a role combining Windows infrastructure and networking technologies, click apply now to learn more.

Senior Infrastructure & Cloud Engineer (Security)

12 month contract

Outside IR35

£450 per day

Harvey Nash’s public sector client is recruiting an experienced Senior Infrastructure & Cloud Engineer to support a major security uplift programme within a large, enterprise-scale environment. You’ll work as part of a dedicated cyber security team , providing technical expertise across cloud, infrastructure, and security remediation initiatives.

This role focuses on delivering improvements aligned to security accreditation and assurance frameworks, including Cyber Essentials, the Cyber Assessment Framework, and Zero Trust principles.

Key Responsibilities

Interpret and apply security standards (Cyber Essentials, CAF, NIST, NCSC) to define remediation actions.

Lead or support security improvements across Azure and on-prem environments.

Configure, optimise, and manage Microsoft Defender and related endpoint, identity, and cloud security tools.

Identify and report security non-compliance, recommending technical fixes.

Prepare Change Requests and implementation plans for approval boards.

Implement and test security solutions, documenting outcomes for audit and traceability.

Collaborate with engineering, architecture, development, and operations teams to resolve security issues.

Contribute to automation and SecOps improvements via scripting, pipelines, and IaC.

Produce clear technical documentation and handover materials for BAU teams.

Support continuous improvement of security assurance and configuration baselines.

Technical Environment

Cloud: Azure (identity, security, monitoring, automation, compliance), including M365, Power Platform, Dynamics.

Enterprise Systems: Key Vault, Conditional Access, EntraID, Intune, AD, PKI, Public DNS, GPO.

Infrastructure: Windows Server, Hyper-V, VMware, hybrid networking and storage.

Security Tools: Defender, Qualys.

Skills & Experience Required

Strong analytical and troubleshooting skills.

Significant experience managing enterprise-scale digital systems.

Deep understanding of networking and systems management.

Proven track record delivering security or service improvements.

Able to self-start and drive change through to completion.

Effective knowledge-sharing and ability to hand over to BAU teams.

Experience contributing to cyber security certification projects.

Desirable

Experience with penetration test remediation and vulnerability management.

Knowledge of Zero Trust approaches.

Familiarity with incident detection/response processes.

Experience integrating risk/security data into reporting or automation tools.

Microsoft engineering certifications, MCSE, or ITIL certification.

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Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week? We’re looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence.

As our Lead Problem Manager, you will:

• Own and lead Problem Management & Known Error activities within SLA and KPI timeframes.
• Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes.
• Troubleshoot application specific, hardware, and endpoint problems.
• Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities.
• Design automation to improve processes and reduce recurring incidents.
• Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds.
• Support end-user computing (EU devices, mobile, printers) as part of problem investigations.

Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you’re driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you!

• Experience in IT support/problem management in a professional office environment.
• Strong troubleshooting and analytical skills with excellent attention to detail.
• Genuine passion for root-cause analysis and long-term issue eradication.
• Customer-centric mindset with great communication skills (in-person, phone, email, chat).
• Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments.
• Ability to prioritise effectively and take full ownership of tasks.
• Collaborative team player who supports others and champions continuous improvement.
• Microsoft certifications or ITIL qualifications are advantageous but not essential.

Apply today and become the force behind our long-term IT reliability and performance.

In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

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IT System Engineer - (Patch Management)
Location: London - E16, UK (Hybrid - Office, Customer Sites & Remote)
Employment Type: Full-Time
Reports To: Lead System Engineer

Role Overview
We are seeking a skilled and proactive IT System Engineer to join our London-based infrastructure team. The successful candidate will be responsible for the delivery of patch management services and the hands-on installation of updates, upgrades, patches, and hotfixes across enterprise environments.
This role is both customer-facing and internally focused, requiring work at our London office, remote support, and on-site visits to Network Rail & TfL customer locations across Greater London and surrounding areas.
The position requires strong technical capability, excellent documentation skills, and a professional approach when operating within client environments.

Key Responsibilities
Patch & Update Management

• Plan, test, schedule and deploy patches, updates, service packs, upgrades, and hotfixes.
• Manage structured patch cycles (monthly, emergency, zero-day response).
• Perform pre-deployment testing and post-implementation testing & validation.
• Maintain patch compliance reporting and remediation tracking.
• Ensure minimal disruption to production systems.
  OS Infrastructure
• Updates to various Linux distributions, Ubuntu, Debian, Red Hat etc.
• Updates to Windows Server (2016/2019/2022) & Windows 10/11 environments.
• Configure and administer WSUS.
  Network & Security Infrastructure
• Deploy firmware updates and patches for:
• Cisco routers and switches
• Cisco firewalls
• Juniper firewalls
• Perform configuration backups and validation before changes.
• Assist with vulnerability remediation and security audits.
  Virtualisation
• Manage patching and lifecycle updates for VMware environments.
• Maintain and upgrade VMware ESXi hosts and vCenter.
• Ensure VM availability during maintenance cycles.
  Customer Engagement
• Deliver on-site patching and maintenance at customer locations.
• Provide clear communication before, during, and after maintenance windows.
• Produce change documentation and implementation reports.
• Work within ITIL change control processes.
  Required Skills & Experience
  Essential
• 5+ years’ experience in infrastructure or systems engineering roles.
• Experience delivering structured patch management processes.
• Knowledge of change management and maintenance windows.
• Excellent troubleshooting and root-cause analysis skills.
• Strong hands-on experience with some, or all of the following:
• Windows Server & Windows Workstation environments
• Linux Operating Systems
• WSUS administration
• Cisco rout ers & switches
• Cisco and Juniper firewalls
• VMware vSphere ( ESXi, vCenter, vLCM)
• HPE & Dell server firmware
  Desirable
• Familiarity with backup solutions.
• Exposure to automation (PowerShell scripting).
• ITIL Foundation certification.
• Vendor certifications (Microsoft, Cisco, VMware, Juniper).
• Experience working within Network Rail or Transport for London industry sectors.

Personal Attributes

• Professional and customer focused.
• Highly organised with strong documentation skills.
• Comfortable working out-of-hours during maintenance windows.
• Strong communication skills (written and verbal).

Working Conditions

• Hybrid working model (London office, remote, and customer sites).
• Occasional evening or night work during planned maintenance windows.
• Travel within Greater London and surrounding areas.

What We Offer

• Competitive London-based salary.
• Company pension scheme.
• 26 days Holiday plus Bank Holidays
• Employee portal
• Professional development and certification support.
• Exposure to diverse enterprise customer environments.
• Opportunity to work across multi-vendor infrastructure technologies.

My Client, an expanding healthcare technology and services organisation, is looking for a Customer Success Agent to join their growing team. This is an exciting opportunity for someone who enjoys working in a fast-paced customer-focused environment and wants to build a career within a forward-thinking technology business that supports healthcare providers across multiple international markets.

The successful candidate will join a small, collaborative team and will report directly to the Customer Success Team Leader. This role will play a key part in supporting customers, managing account renewals, and ensuring a high level of service delivery.

Key Responsibilities:

• Managing and supporting the renewal process for customers using authentication tokens across the client platform.
• Proactively contacting customers via phone and email to manage upcoming renewals and maintain engagement.
• Assisting with the reconfiguration of user profiles and authentication accounts.
• Creating and updating customer documentation and forms within internal libraries.
• Supporting customers with access issues and authentication devices.
• Maintaining high standards of communication when dealing with client queries, issues, and complaints.
• Ensuring customer issues are resolved or escalated promptly.
• Liaising with third-party support providers when necessary.
• Working closely with internal accounts and sales teams to manage user access, including granting, disabling, and removing user profiles when required.

The ideal candidate will have:

• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• A proactive and highly motivated approach to work.
• A strong focus on customer service and customer retention.
• The ability to work independently and manage tasks effectively.
• Experience working with Microsoft Office and Windows operating systems.
• Experience with Active Directory, Windows Server, or authentication systems would be advantageous.
• The ability to work well in a fast-paced environment.

Experience within the private healthcare or medical sector would be beneficial but is not essential.

What s on Offer

My Client offers a supportive and collaborative working environment along with opportunities for professional development and career progression. Benefits include:

• Company matched pension scheme
• Paid maternity leave (up to 18 weeks)
• Flexible working and work-from-home opportunities
• 1 dedicated wellbeing day annually
• Access to an Employee Assistance Programme
• Regular wellbeing initiatives and webinars
• Opportunities to work abroad for up to 20 working days per year

This is a fantastic opportunity to join a growing organisation where your work will directly support innovative healthcare technology and contribute to improving patient care.

Interested? Please Click Apply Now! Customer Success Agent

Are you a practical, hands-on IT professional who enjoys solving problems and keeping technology running smoothly? We are looking for an IT Support & Systems Technician to join a busy technology team supporting a large public sector organisation with multiple operational sites.

This role is ideal for someone who enjoys variety from configuring equipment and resolving technical issues to supporting users and maintaining reliable IT services across a wide network of locations.

The Role

You will help ensure that the organisation s technology services operate efficiently and reliably, providing day-to-day technical support and assisting with the installation, maintenance and troubleshooting of IT equipment and systems.

Working as part of a collaborative technical team, you will support staff across various departments, helping them get the most from their technology while maintaining high service standards.

Key Responsibilities

• Provide first and second line IT support for hardware, software and system related queries
• Set up and prepare new equipment including desktops, laptops, mobile devices and other technology before deployment
• Diagnose and resolve technical issues using monitoring tools, system logs and testing equipment
• Assist with installation, upgrades and changes to existing IT systems and infrastructure
• Maintain accurate records of equipment, assets and system configurations
• Work with colleagues and external suppliers to coordinate installations, maintenance and warranty repairs
• Support users with guidance and training when new systems or software are introduced
• Carry out routine checks, updates and preventative maintenance on IT equipment across various sites
• Assist with technical projects and provide practical support to wider technology teams when required
• Occasionally work in plant rooms, vehicles or restricted spaces when installing or maintaining equipment

Essential

Experience supporting Windows operating systems and Microsoft Office applications within a networked environment

NVQ Level 3 in an IT-related subject or equivalent practical experience

ITIL Foundation certified or willing to work towards the qualification

Relevant technical certification or equivalent experience in areas such as Windows Server, desktop operating systems, networking technologies or virtual environments

Confident communicator able to explain technical issues clearly to both technical and non-technical users

Ability to manage workload effectively, prioritise tasks and meet deadlines in a fast-paced environment

Highly organised with the ability to work independently when required

Full UK driving licence and willingness to travel between sites as part of the role

Desirable

Knowledge of technologies such as Windows Server, Active Directory, networking (LAN/WAN), Microsoft Exchange or SharePoint

Experience supporting mobile devices and communications equipment, including phones, tablets or radio systems

Previous experience working within a large multi-site organisation

Role Title: Technical Consultant

Duration: contract to run until 31/07/2026

Location: North Wales, Remote

Rate: up to 363.40 p/d Umbrella inside IR35

Role purpose / summary

Responsible for delivering implementation projects at several levels, with quality, observing the implementation of policies and methodology

As Technical Implementation Specialist you will be part of our highly competent Northern Europe Implementation team. This role is part of the Implementation Services team but you will also work closely with Sales, Product Management and Support team.

Key Responsibilities:

Must have skills:

• SQL (Oracle)

• Windows System Admin

• Shell Scripting

• VMware/Hyer-V.

• RIS, PACS and LiS experience

• A minimum of 5+ years’ experience from a technical role on a server-level, e.g implementation of software solutions, 2nd or 3rd line support or similar roles.

• Bachelor or Master s degree in Computer Science/ Engineering or equivalent education - Required

• This role also needs knowledge and focuses on the infrastructure, network, hypervisor, storage, Windows Server OS knowledge :

• Previous experience from hospital environment and radiological workflow, including technical skills on Radiology Information systems (RIS) and Picture Archiving Communication Systems (PACS) :- Nice to have/Not mandatory, but candidate need to study/learn basic workflow about RIS and PACS before appearing for interview. :- RIS, HIS and PACS, DICOM experience

• Experience with SQL and database systems preferably Oracle.- Required.

• Knowledge and experience of Microsoft Server Operating Systems - Nice to have. Intermediate knowledge on Microsoft Server Operating Systems

• Experience of working in production environments against SLAs - Nice to have. Not mandatory but need to understand/know the process of SLAs, production environment exp,. E.g. Zero downtime procedure during data migration, technical support, troubleshooting.

• Demonstrated acumen for understanding applications, network environments, and web technologies (HTTPS/Security).- Knowledge required (Hub, LAN, WAN, VLAN, Network, Switches). No experience needed.

• Common security technologies (AD, LDAP, End point protection) and practices.:- knowledge around this required. No specific experience needed.

• Storage Platforms technologies (RAID, SAN, NAS, tape libraries) - Intermediate experience needed. Storage concepts need to be understood.

• High availability technologies (i.e. based on Hypervisor, OS, Veritas, Oracle) - Intermediate experience needed. Knowledge around Virtualisation HyperV / VMWare is expected.

• .NET, C++, java programming language knowledge - To clear interview, knowledge around this required. No specific experience needed.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Infrastructure Engineer

Contract 600- 650 per day Inside IR35

We are seeking two experienced Windows Infrastructure Engineers to support and develop a secure MOD platform within a highly controlled defence environment. This is a hands-on contract role focused on operational stability, automation, and continuous platform improvement.

Key Responsibilities

• Provide 2nd/3rd line support across incident, problem, and change management
• Perform root cause analysis and resolve complex infrastructure issues
• Maintain and improve automation using Ansible, AutoFS, and GoCD
• Administer Linux (RHEL/CentOS) and Windows Server systems, including patching and configuration
• Support Citrix and virtualised platforms including VMware vSphere and vRA
• Monitor system health using SCOM and other enterprise monitoring tools
• Collaborate with engineering teams and mentor junior colleagues

Essential Experience

• Strong background in 2nd/3rd line platform or infrastructure engineering, ideally within secure or defence environments
• Solid experience with Linux and Windows Server administration
• Working knowledge of Citrix, VMware vSphere, and vRA
• Experience with Git, Nexus, and CI/CD pipelines
• Familiarity with SCOM, Jumpboxes, AutoFS, and log rotation
• Active DV clearance (mandatory)

Desirable

• Experience with Vault, FreeIPA, Katello, Galaxy, or GoCD
• Knowledge of DA, MECM