Description

Infrastructure Engineer

Location: Huntingdon, UK F/T 80% on-site)

Security Clearance Level: High – DV (Developed Vetting)

UNLEASH YOUR POTENTIAL

Working across a range of diverse, complex, and secure systems, as an Infrastructure Engineer you will be technically capable and versatile. You will be a senior technical leader able to work alone or as part of a team (depending on the size and complexity of the work) to deliver business value in a demanding and involved environment. You will be working as part of the Normal Change programme, supporting the development and sustainment of a government portfolio of systems and services.

Are you ready for your next career challenge?

Based primarily at our customer’s site near Huntingdon Cambridgeshire, you will be leading or supporting on infrastructure and application changes in an Agile environment.

You will have a broad range of knowledge and experience in the deployment and configuration of services based upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere, and within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows-based technologies. A working knowledge and understanding of Linux, as well as other common back-end technologies such as SQL Server, networking (CISCO, FORTINET), and storage (NetApp, Dell), with the flexibility and aptitude to learn other additional complementary technologies as required, is also desirable.

Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too – identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value – we are all catalysts for innovation and should be committed to continuous improvement in everything we do.

SKILLS AND KNOWLEDGE:

• Excellent communication skills, able to articulate technical issues and outcomes to a broad audience.

• Extensive experience of producing technical documentation to a high standard.

• Experience of working in security-cleared environments/working in Defence.

• Excellent knowledge of virtualisation platforms such as VMware vSphere.

• Excellent knowledge of VMware vSAN, NSX-T and VCF.

• Excellent knowledge of locking down environments.

• Excellent knowledge of Windows Server environments, from design to implementation and support, including:

  • AD and GPO configuration
  • DNS and DHCP
  • Monitoring, Anti-Virus, and backup tooling.

• Good knowledge of Tanzu Kubernetes including the deployment and configuration of Kubernetes clusters and containerised workloads.

• Good knowledge of vSphere administration including cluster configuration, networking setup, and vSAN storage management.

• Good experience with VMware Cloud Foundation, SDDC including its architecture, deployment, and operational management.

• Good understanding of workload domain management including deployment, expansion, and lifecycle maintenance.

• Good knowledge of networking concepts including VLANs and NSX-T integration within a virtualized environment.

• Good knowledge of VMware Aria Operations (formerly vRealize Operations) for monitoring, automation, and optimization of cloud environments.

• Good troubleshooting skills in VMware Cloud Foundation environments including identification and resolution of complex infrastructure issues.

• Good general knowledge of Microsoft stack technologies such as MS SQL, MS System Centre, Office365, and CLI tooling such as PowerShell.

• Good general knowledge of TCP/IP and networking technologies including switches and firewalls.

• Working knowledge of Linux system administration skills (Red Hat / Ubuntu / CentOS).

• Working knowledge of application deployment via SCCM.

• Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS).

• Experience on Secure LAN environments including security boundaries and rulesets.

• Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices.

• Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations.

BASIC QUALIFICATIONS:

• Microsoft and VMware Certifications.
• Agile Foundation & Practitioner Certifications

ADDITIONAL ATTRIBUTES:

• Comfortable spearheading a team, leading and setting an example for other team members, and assisting and coaching them to grow the team’s competencies.
• Analytical, with the ability to narrow down root cause and resolve complex problems.
• Have a growth mindset, seeking to learn and further one’s own skills and knowledge to tackle new and innovative technology and solutions.
• Proactive with a positive working attitude.
• Flexible and adaptable to change.

Clearance Requirements:

• Clearance for Role DV, UK National only.

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today!

What we do for you:

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

•    Contributory Pension Scheme.

•    Private Medical Insurance.

•    33 days Annual Leave (including public and privilege holidays).

•    Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme).

•    Dynamic Working.

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture.  We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.  If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know, and we will respond in a way that best fits your needs.

Who We Are:

Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world.  You can inspire change.

Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team.  We have been empowering our people to work flexibly for years.  Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

At Leidos, we don’t want someone who “fits the mold”—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

£61,500.00-£78,800.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Site Reliability Engineer (SRE) - Defence / National Security - £75k - Farnborough - Hybrid

A permanent opportunity for an experienced Site Reliability Engineer who enjoys building secure, automated, and highly reliable platforms. This role sits within a defence and national security environment, working on modern infrastructure where automation, resilience, and secure-by-design principles are fundamental.

You’ll work closely with platform engineers, infrastructure teams, and operational stakeholders to take requirements from early design and proof-of-concept through to production. The role blends hands-on engineering with technical design, offering real influence over tooling, standards, and DevOps ways of working. It suits someone curious, detail-oriented, and comfortable working in complex, regulated environments.

What you’ll be doing

Designing, delivering, upgrading, and maintaining core platforms, services, and automations

Building and improving monitoring, alerting, and observability platforms

Designing secure infrastructure using automation-first approaches

Creating and productionising proofs of concept for new tools and technologies

Diagnosing and resolving performance, reliability, and availability issues

Supporting architecture, documentation, and non-functional requirements

Mentoring engineers and helping improve DevOps and SRE practices

Essential experience

Strong experience with Linux (Ubuntu) and Windows Server environments

Hands-on scripting skills (Bash, Python, PowerShell or similar)

Proven experience with automation and DevOps tooling (Ansible, Terraform, CI/CD, Git)

Experience working with Azure or similar cloud platforms

Solid understanding of infrastructure reliability, monitoring, and incident response

Strong problem-solving skills and ability to work across multiple priorities

Willingness to work in secure, regulated environments (SC eligibility required)

Desirable experience

Infrastructure-as-Code lifecycle and best practices

Containerisation and orchestration (Docker, Kubernetes)

Configuration management and desired state tooling

Application and platform monitoring tools (Splunk, Nagios or similar)

Experience hardening systems and conducting security assessments

Understanding of Agile and DevOps principles in practice

A collaborative, inclusive culture with strong benefits including competitive pay, bonus, pension, private healthcare, generous leave, professional development, wellbeing perks, and modern on-site facilities.

TPBN1_UKTJ

Technical Support Analyst (3rd Line)

Location: Norfolk

Job Type: Full-time (includes on-call/shift work)

The Role

Provide second and third-line technical support, managing capacity and proactively monitoring the organization’s IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades.

Essential Skills & Qualifications

• Certification: MCP or MCSE (Windows 2003-2012).
• Education: Relevant Degree, HND, or HNC in a technical discipline.
• Server Infrastructure: Expert support for Windows Server (2003-2012) and OS builds for Windows 7/10.
• Networking: Strong knowledge of LAN, TCP/IP, x400, and RS-232.
• Backups/Security: Management of enterprise backup/restoration (Oracle/AIX) and anti-virus/patching technologies.
• Specialized Systems: Support for MS SQL Server, Web Server products, and multi-user database applications like the ICE system.

Key Responsibilities

• Provide 3rd line technical support for the onsite helpdesk.
• Manage the onsite Citrix Service Farm.
• Plan and supervise maintenance and installation work with contractors and system architects.
• Perform system performance investigations and capacity analysis.
• Participate in the on-call rota as required.

If interested, please apply with your updated CV.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West.

Job Title: Service Desk Analyst
Job Type: Permanent; Full Time
Salary: £25,000 - £30,000
Location: Exeter

About the Service Desk Analyst role:
Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines.

Key responsibilities of the Service Desk Analyst:

• Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools
• Diagnose and resolve common desktop, laptop, printer and basic networking issues
• Set up and configure new user accounts, devices and applications
• Assist with routine maintenance tasks, patching and monitoring
• Escalate more complex issues to senior engineers where appropriate
• Support small project tasks under the guidance of more senior team members
• Accurately document work, updates and solutions in our service desk system

Requirements of the Service Desk Analyst:

• Motivated team player with high standards of customer service
• Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure.
• Methodical and able to approach complex problems logically
• Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team
• Aptitude for continuous learning and development, including self-directed study when appropriate
• You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner
• Your own car and a clean driving licence would be advantageous (costs will be reimbursed)
• Degree-level or higher qualification in BSc Cyber Security, BSc Computer
  Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable
• Any relevant industry certifications

Must be able to demonstrate some of the following:

• Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS
• Understanding of network topologies including wired / wireless, switching, security and VLANs.
• Implementation of networking upgrades desirable
• Experience of basic security hardening and penetration testing would be advantageous
• Experience of conducting audits e.g. asset management, cyber security etc.
• Experience with PowerShell for administration and automation
• Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage
• Office 365 Administration. Office 365 migration experience desirable
• Azure Administration and migration experience
• Experience of server and workstation hardware builds, fault diagnosis and problem resolution
• Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring
• Familiarity with patch management, configuration management and MDM solutions desirable
• Experience of the managed deployment of client applications and application migration
• Experience with SQL Server and SQL database administration and upgrades would be advantageous
• Familiarity with supporting all common end user software including Microsoft Office
• Experience of technical writing, documenting solutions or writing / designing training materials
• Experience with other scripting and programming languages e.g. Python, Go, Swift etc.

Benefits of the Service Desk Analyst:

• Paid holidays + Bank Holidays
• Opportunities to progress

Job Title: 2nd Line IT Support Engineer - MSP
Location: Sheffield (office based, with occasional client visits)
Salary: £26,000 to £30,000 depending on experience
Hours: Monday to Friday, 9.00am to 5.30pm
Contract: Full-time, permanent
If you’re working in an MSP and enjoy getting stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real responsibility and support around you.

We’re supporting an established managed services provider in Sheffield who look after a varied client base across commercial and third sector environments. They’re growing steadily and are now looking to add an experienced 2nd Line MSP Support Engineer to strengthen their service desk.

This is an office-based role where you’ll take ownership of escalated tickets, work across client infrastructure, and help keep services running smoothly. You won’t be firefighting all day or constantly travelling. Instead, you’ll be trusted to manage your workload, supported by a capable team and clear processes.

What you’ll be doing:

• Taking ownership of 2nd line support tickets and seeing them through to resolution.
• Troubleshooting issues across Windows Server, Microsoft 365 and client infrastructure.
• Supporting user environments, servers, backups and connectivity.
• Responding to alerts raised by monitoring systems.
• Providing remote support and attending client sites when required.
• Documenting fixes and solutions clearly for future reference.
• Working closely with other engineers to resolve complex or recurring issues.

What we’re looking for:

• Previous experience in an MSP or managed services environment.
• Strong troubleshooting skills across Windows 11 and Windows Server.
• Good working knowledge of Microsoft 365, Exchange and Active Directory.
• Understanding of networking fundamentals including DNS, DHCP, TCP/IP and VPNs.
• Confident supporting users remotely and explaining issues clearly.
• Organised, methodical and comfortable managing multiple tickets.
• Full UK driving licence and access to a vehicle.

Certifications are welcome but not essential. Training and development are actively supported.

What’s on offer:

• Salary between £26,000 and £30,000 depending on experience.
• 21 days holiday plus bank holidays, increasing with service.
• An extra day off for your birthday.
• Westfield Health scheme after one year.
• Two protected hours each week for training and development.
• Paid Microsoft exams and access to external training.
• Modern offices with free parking.
• Regular team meetings, socials and development days.
• A supportive MSP environment where engineers are trusted and listened to.

Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.

Applicants must have the right to work in the UK. Sponsorship is not available.

We respond to all applications and shortlisted candidates will be contacted to discuss next steps before any details are shared.