Someone who can own 3rd-line support, build Power Apps, work confidently with ERP (Enterprise Resource Planning), ideally ERP Epicor data, improve cyber security, and help move toward a data platform using Power BI/Fabric.

3rd Line Support & IT Operations Ownership

• Strong Windows Server / Microsoft 365 / Azure AD troubleshooting
• Confident owning escalations (not just passing tickets)
• Fortinet Firewall
• Comfortable managing MSPs: SLAs, ticket quality, challenge bad advice

Cyber Security & Risk Reduction

• Baseline cyber frameworks (Cyber Essentials / ISO-aware)
• Microsoft security stack familiarity (Defender, MFA, Conditional Access)
• Patch management & vulnerability awareness
• Can implement controls, not just write policies

Security must be baked into delivery not an afterthought.

Power Platform, Fabric & Data Modelling

• Power BI (data modelling, DAX fundamentals)
• Power Query / ETL thinking
• Familiarity with Microsoft Fabric or modern data platforms
• Can design a single source of truth, not just reports

Someone who moves from spreadsheets ? models ? insight.

Application Development (Internal + Customer-Facing)

• Power Apps (Canvas + Dataverse) or equivalent low-code platform
• REST API integration mindset
• UX pragmatism (build usable tools, not demos)
• Understanding of security boundaries (internal vs customer apps)

Low-code is acceptable. Cowboy coding is not.

Epicor / ERP + Manufacturing Systems Capability

• Epicor (or similar ERP) experience useful: BAQs, REST/API, upgrades
• SQL literacy (views, joins, performance awareness)
• Understanding of manufacturing concepts: BOMs, routings, work centres
• Ability to extract ERP data cleanly for reporting & forecasting

Process, Documentation & Knowledge Capture

• Comfortable documenting systems and processes
• Can create repeatable runbooks, not Word documents nobody reads
• Thinks in terms of bus factor reduction

Role DetailsJob Title:1IM DeveloperWork Mode:100% remoteRole DescriptionDeutsche Bank Identity Governance Administration (IGA) is managed on 1IM application. TCS provides CTB & Prod Ops and manages end-to-end service.Key Responsibilities

• Good hands on experience on Quest One Identity Manager interfaces/tools (Manager, Designer or Web Designer, Object Browser, Data Importer, Job Queue Info, Transporter, schema extension, Quest Quick Connect etc)
• Should have integrated atleast any one of the listed target system with Quest One Identity Manager (Active Directory, Microsoft Exchange/Office 65, Relational Databases, WebServices, Mainframes, LDAP, Lotus Notes, SAP/PeopleSoft, IDaaS Applications) for provisioning and synchronization/reconciliation (Full or Delta)
• Good to have experience of developing custom connector/integration (UNS Tables)
• Good to have WebUI components and customization experience
• Should have good knowledge (2+ years) of MS SQL database (Tables, Views, Stored procedures. Should be able to compile/run medium to high complexity SQL queries
• Should have good knowledge of VB.Net (2+ years)

Key Skills / Knowledge / Experience

• Quick learner coupled with attitude and passion to learn new development and IAM technologies
• Very good analytical and communication skills
• Should have good troubleshooting skills
• Should have good high level understanding of network components
• Should have good understanding of SDLC model (Waterfall vs Agile)
• Should have good understanding of change management process
• Should have good understanding of Windows server level commands
• Should have good experience on writing scripts at server level (Perl script / VB script / Java script / batch scripts)

Person Specification

• Should have performed developer role in past experience
• Should have worked for international client projects
• Should have provided post production deployment support

Epsom, Surrey, KT17
£70,000 - £80,000 plus a bonus, generous pension and lots more

We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate.

This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team.

The Cloud Infrastructure Manager Role:

You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include:

• Deployment, configuration and ongoing administration of Azure services
• Ownership of Azure tenancy, security controls, DLP and MFA
• Producing Low Level Design (LLD) documentation for new and evolving solutions
• Migration of legacy on-premise systems to Azure
• SQL infrastructure administration across on-prem and cloud environments
• Capacity planning, disaster recovery and Azure Site Recovery testing
• Storage lifecycle management (Blob, Files, SharePoint, OneDrive)
• Backup strategy ownership (including monitoring, escalation, reporting and optimisation)
• Infrastructure monitoring and integration with security and operational platforms
• Maintaining CMDB accuracy and infrastructure diagrams
• Supporting the Service Desk with complex incidents and escalations
• Working closely with Solution Architects and Change Management to deliver secure, well-governed change
• Managing transitional physical and virtual server and networking platforms
• Producing operational and cost management information for senior stakeholders
• Leading, mentoring and developing the infrastructure team, including performance management and objective setting
• Establishing and maintaining technical standards, policies and procedures

Skills & Experience Required:

Essential:

• Proven experience in a regulated environment
• Strong Azure administration background (certifications highly desirable)
• Cloud networking, firewalls and security architecture
• Microsoft 365 Enterprise (Exchange Online, SharePoint Online)
• Windows Server administration
• Azure Disaster Recovery and Business Continuity
• VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon)
• Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault)
• Platform security, DLP and MFA
• Infrastructure monitoring and alerting tools
• Low-level cloud design and solution architecture
• Excellent communication, stakeholder engagement and leadership skills
• Demonstrable people management and team development experience
• Proactive, detail-driven and solutions-focused mindset

Desirable:

• Infrastructure as Code (Terraform, ARM, Azure DevOps)
• Cloud security frameworks and policy definition
• SQL Server administration
• Working knowledge of AWS
• Experience with Pluralsight skills and sandbox environments

Why Apply?

This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You ll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation s digital transformation journey.

If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression.

Integral Recruitment are acting as an employment agency in regard to this advertisement.

Job Title

Infrastructure Engineer

Location

Swinton, Manchester

Reports to (direct)

Head of Infrastructure

Salary

£45-50k p.a., pension, 24 days holidays

Our client, a UK based consulting company, has established an exciting new opportunity for an Infrastructure Engineer to work with the infrastructure team to implement, maintain, optimise and support multi-site Infrastructure on-prem and in the cloud.

Candidates will:

• utilise expertise with Windows Servers, Azure cloud, VMware hypervisors and SAN storage to maintain business continuity.

• take part in incident escalations to recover or prevent business disruptions.

• Proactively assist in capacity, disaster recovery and business continuity planning.

Roles and Responsibilities

Work with and be part of the infrastructure team to ensure business objectives are achieved.

Implement, manage and support the internal IT Infrastructure at an enterprise level.

Proactively support the business and ensure hardware and software systems are patched and up to date.

Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner.

Create, update and maintain installation, implementation, maintenance and configuration documentation as needed.

Support the wider business by ensuring system performance, uptime, customer SLA’s and internal metrics are met.

Abide by and comply with company compliance standards, policies, guidelines and or procedures.

Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required.

Participate in paid out of hours support as part of the On-call rota.

Occasional travel required between offices and datacentres.

Required skills, knowledge & experience

• Possess at least 5 years experience in a hands-on enterprise Infrastructure support role.
• Excellent understanding and experience managing Active Directory.
• Certified in at least one of the following:
  • MCSA Windows server
  • VCP Cloud Foundation
  • Azure Administrator Associate
• Ability to attain relevant security clearance (SC clearance).
• Working knowledge of HA, DR and N+1 enterprise architecture.
• Excellent organisational, prioritisation and time management skills.
• Must be able to work under pressure.
• Ability to research and recommend solutions for technical issues.
• Must stay current in knowledge of IT technologies, solutions and best practices.
• Working experience with Azure cloud platforms.
• Excellent problem-solving skills.
• Be able to communicate complex technical details to a non-technical audience.

Desirable skills, knowledge & experience:

• Certified in one of the following: CCNA, MCSE, VCP Datacentre and or Azure Architect.
• Experience with SQL and clusters.
• SAN and storage management experience.
• Windows Cluster management experience.
• Administration of Load balancers.
• Knowledge of Infrastructure and application security.

Infrastructure Engineer 6 month contract London/Remote Inside IR35

My client, a global legal organisation, is seeking an Infrastructure Engineer to join a newly established IT Workplace Server team. The role will be primarily focused on BAU server support, alongside involvement in key projects requiring server expertise, including on-premises to cloud migrations.

You will be responsible for responding to 3rd line requests that come through during the day and ensure handover to the following team once your shift is complete.

Required experience from the Infrastructure Engineer:

• Working Hours: Friday Monday 12-hour shifts 4 days per week
• Must have strong experience with Windows Server (2019/2022)
• Must have hands-on experience with VMware vSphere.
• Solid in-depth knowledge of GPO, DNS, and DHCP.
• Must have experience with Dell computer and storage hardware.
• Working knowledge of UPS and PDU systems.
• An understanding of LAN / WAN technologies.
• Experience supporting enterprise server and storage environments.
• Exposure to Azure Cloud and/or VMware Cloud Foundation (VCF)
• Working knowledge of security protocols and best practices.
• Scripting skills (PowerShell) are desirable but not essential

Responsibilities of the Infrastructure Engineer:

• Support and maintain Windows Server environments (up to 2019 / 2022)
• Manage and support VMware vSphere 8 virtualised infrastructure.
• Monitor, administer, and maintain servers within server and communications rooms.
• Manage Active Directory, Group Policy, DNS, and DHCP.
• Participate in infrastructure upgrades, migrations, and lifecycle management.
• Creating and maintaining procedural documentation.

Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Role: Senior Infrastructure Engineer
Location: Abingdon, Oxfordshire
Salary: Up to £55,000 + performance-related bonus
Type: On-site, Permanent

Join a well-established IT solutions provider with over 30 years’ experience supporting 400+ client sites nationwide. We’re looking for a customer-focused Senior IT Engineer with strong networking expertise to join the growing team.

The Role

You’ll lead and support networking projects, manage infrastructure, and provide remote and on-site support. You’ll work closely with customers and internal teams to deliver secure, scalable, and high-quality IT solutions.

Key Responsibilities

• Design, implement, and support secure, scalable network solutions across multi-site customer environments.
• Lead the delivery of network and core infrastructure projects, including new installations, upgrades, and migrations.
• Manage and maintain on-prem and cloud infrastructure, ensuring high availability, performance, and security.
• Provide senior-level support for routing, switching, firewalls, VPNs, and WAN connectivity.
• Administer and support Windows Server environments, virtualised platforms (Hyper-V), and associated services.
• Support and optimise Microsoft cloud technologies, including Azure, Azure AD, Office 365, and Intune.
• Monitor infrastructure performance, capacity, and security; proactively identify risks and improvement opportunities.
• Implement and maintain security policies, patching, firmware updates, and disaster recovery solutions.
• Act as an escalation point for complex technical issues, providing remote and on-site support where required.
• Produce and maintain high-quality technical documentation, including network diagrams, configurations, and procedures.
• Work closely with senior management and other technical teams to define standards, policies, and best practices.
• Provide technical guidance, mentoring, and oversight to junior engineers and field teams.

Key Skills & Experience

• 4-5 years in a similar senior IT/networking role
• Cisco routers & switches
• TCP/IP networking, firewalls (Fortinet), and IT security
• Windows Server (2016/2019/2022), Hyper-V
• Active Directory & Azure AD
• Microsoft Azure, Office 365, Intune
• Windows 10/11 & Apple device support (MDM/Meraki)
• Backup & disaster recovery solutions
• Strong communication and customer-facing skills
• SQL Server experience beneficial

What We Offer

• Company Car
• Company pension
• Private healthcare & group life cover
• Flexible working schedule
• Employee discounts
• Profit-share eligibility after 12 months

About CACI

From our headquarters in London, we’re busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m.

Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it’s business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all.

We don’t just deliver solutions; we build for the tomorrow’s world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers.

About Network Services

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities

Key responsibilities

• HS and LS Voice and Video telephony platforms.
• Partner Connectivity across the UK and overseas
• Underlying infrastructure to support UC Applications
• Develop additional UC skills to aid in the support of other UC Team Collaboration
• Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team.
• Hardware installation/configuration
• Infrastructure support - Flexpod, NettApps

Other responsibilities could include:

• Faults and service requests
• Technical escalations
• Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible)

Core skills, knowledge and experience required

Network Infrastructure

o LAN/WAN fundamentals, QoS for video and voice traffic.

o VLAN design, IP Addressing

o Secure device onboarding and certificate management.

• Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet)

Unified Communications Platforms

o Cisco UC products

• Cisco Unified Communications Manager (CUCM), Cisco Jabber, Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server

o Webex Control Hub administration.

o SIP protocol understanding.

o Interoperability and integration with Microsoft 365 or other UC tools.

Servers & Storage

o Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions).

o Expertise in virtualisation platforms (VMware vSphere)

o Storage provisioning, replication, and backup solutions.

o Cisco UCS, Hyperflex, FlexPOD

o Netapp

Infrastructure Automation & Monitoring

o Scripting and automation

o Infrastructure as Code (IaC) experience (Terraform, Ansible).

o Splunk, Grafana

Video Conferencing Systems

o Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series).

o Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways.

Cloud Infrastructure

o Amazon Web Services (AWS) architecture and management.

o Hybrid cloud deployments & integration with on-premise systems.

o Cloud networking, security groups, and resource optimisation.

Expected behaviors

We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be:

• Proactive
• Adaptable
• Flexible
• A team player
• Reliable

Flexibility

The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process.

Equal opportunities

CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will:

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further).
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.

Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.

Our client is recruiting for an IT Manager to lead their internal IT function in London.

This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security.

The Role

This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools.

Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data.

Key Responsibilities
• Full ownership and management of IT infrastructure and services
• Leading, mentoring, and developing a small IT team
• Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro
• Administration of Linux servers, including scripting, web, file, and directory services
• Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points
• Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP)
• Managing Active Directory, VPNs, server/application security, and print services
• Monitoring SLAs and ticketing systems, ensuring service standards are maintained
• Preparing and presenting annual IT budgets and reporting regularly to stakeholders
• Managing service contracts, renewals, and the firm’s asset register
• Providing hands-on support for user issues, practice management systems, and infrastructure
• Being available out of hours in the event of critical IT incidents

The Candidate
• Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential)
• Strong Linux administration and command-line scripting skills (Bash/Python)
• Proven networking expertise including SonicWall, Brocade, and Ubiquiti
• Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security
• Working knowledge of Windows 10/11 and Windows Server environments
• Demonstrable experience managing an IT function and reporting to senior stakeholders
• Strong documentation skills and structured approach to infrastructure management
• Flexible, solutions-focused, and confident supporting users at all levels

What’s on Offer
• Senior leadership role with full responsibility for IT strategy and delivery
• Stable, professional services environment
• Opportunity to modernise and develop infrastructure
• Competitive salary dependent on experience

Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

Job Title: Senior IT Helpdesk Technician

Location: Pencoed, Bridgend, South Wales

Salary: £28,000 - £35,000 per annum (experience depending)

Job Type: Full-time / Permanent (Flexible hours between 8am - 6pm, core hours 9am - 5:30pm)

Who are we:

Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.

When you join Flotek Group you join our “Purple Army” and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a “Wow!”

About the Role:

We are now seeking a Senior IT Technician to join our team in Bridgend. This is a senior-level role ideal for a highly skilled and experienced IT professional with strong 3rd Line support capabilities and a proactive approach to problem-solving and service delivery.

This role will also include attending our partners’ sites, when on-site assistance is needed.

Responsibilities:

Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices.
Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution.
Lead root cause analysis and implement long-term solutions to recurring issues.
Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments.
Maintain and improve internal documentation, processes, and knowledge base articles.
Deliver on-site support for critical issues and project work as required.
Collaborate with junior technicians to mentor and support their development.
Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality.
Stay up to date with emerging technologies and recommend improvements to systems and processes.What we’re looking for:

Minimum 3-5 years’ experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment.
Strong technical knowledge in:
Windows Server (2016/2019/2022)
Microsoft 365 administration and support
Active Directory, Group Policy, DNS/DHCP
Networking (VLANs, firewalls, routers/switches)
Virtualisation technologies (Hyper-V, VMware)
Backup and disaster recovery solutions
Experience with remote monitoring and management (RMM) tools and ticketing systems.
Excellent troubleshooting and diagnostic skills.
Strong communication and interpersonal skills, with a customer-first mindset.
Ability to work independently and manage multiple priorities.
Full UK driving licence required - travel to client sites is part of the role.Benefits:

Competitive salary of £28,000 - £35,000 per annum (experience depending).
Inclusive EMI Share Equity Scheme - own a slice of the “Purple Pie.”
Day off for your birthday.
Day off for other life’s milestones - such as weddings, moving house, child’s first day at school, or religious holidays.
Give back day to support your chosen charity.
Savings on gym memberships, shopping and other discounts available through Perkbox.
Variety of social events & team building opportunities are available.
Opportunities for professional growth and development.Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Please click the APPLY button to submit your CV for this role.

Candidates with the experience or relevant job titles of; Senior IT Support Engineer, Senior IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role

Location: UK (Remote with occasional travel to UK & Europe)
Sector: Healthcare / Medical Technology / AI

About the Company

Our MedTech client helps healthcare organisations unlock the value of AI by providing access to a broad portfolio of market-leading imaging and operational AI solutions through a proven, enterprise-grade technology platform.
Seamlessly integrated into existing clinical systems, the platform simplifies the deployment, management, and scaling of both third-party and custom AI applications-reducing implementation time, cost, and ongoing operational overhead for healthcare providers.

The Role

The Senior Customer Deployment Specialist plays a critical role within the Customer Operations function, leading complex customer implementations and accelerating adoption of the platform across clinical environments.
This is a hands-on, customer-facing position requiring deep technical expertise in healthcare IT, clinical system integration, and cloud infrastructure. You will own deployments end-to-end, working closely with clinical, technical, and non-technical stakeholders to ensure high-quality, secure, and timely delivery.

Key Responsibilities

Software Deployment & Configuration

• Lead complex platform and third-party application deployments from initiation through post-implementation review
• Configure and optimise deployments to meet performance, security, and customer-specific requirements
• Champion deployment best practices aligned with regulatory, quality, and compliance standards

Architecture & Technical Leadership

• Design and oversee enterprise healthcare IT architectures integrating PACS, RIS, EMR, AI solutions, and cloud-native services
• Lead implementation of HL7 v2 and DICOM workflows, with future expansion to FHIR standards
• Share deployment learnings with Solution Architects to continuously improve delivery standards

Technical Stakeholder Engagement

• Work closely with customers and partners to gather technical and integration requirements
• Act as a trusted subject matter expert, building confidence through clear technical guidance

Platform Management

• Maintain and support Windows Server and Linux-based systems, ensuring platform stability, performance, and security

Healthcare Data Standards & Integration

• Enable seamless data exchange between imaging modalities, hospital systems, and external partners using DICOM and HL7 v2

Interoperability & Web Services

• Implement APIs and web services to support interoperability across healthcare systems

Tooling & Scripting

• Develop and maintain scripts (Python, Bash, PowerShell) for automation, monitoring, and integration
• Create and improve internal tooling to enhance deployment consistency, efficiency, and security

Troubleshooting

• Respond rapidly to system issues, conduct root cause analysis, and implement corrective actions

Collaboration & Mentorship

• Partner with Product, Engineering, and Customer Success teams to influence deployment readiness
• Mentor junior team members and promote a culture of continuous improvement

Documentation & Compliance

• Maintain detailed technical and deployment documentation
• Adhere to all information security and acceptable use policies

Essential Experience & Qualifications

• Significant experience in Healthcare IT, including enterprise software implementation
• Degree in Computer Science, Software Engineering, or equivalent industry experience
• Proven leadership delivering large-scale, complex deployments
• Strong understanding of clinical workflows and system integration
• Experience deploying software in virtualised environments (VMware, Hyper-V)

Technical Expertise

Microsoft Technologies

• Expert-level Windows Server (2016+), Active Directory, scripting, and security

Linux Technologies

• Expert-level Linux (Ubuntu, Red Hat, CentOS) including scripting and security
• Strong experience configuring GPU resources in virtualised environments

Containers

• Deep experience deploying Dockerised applications using Docker and Docker Compose

Healthcare Standards

• Strong knowledge of DICOM, HL7 v2, VNA, PACS, and RIS systems

Web Services & APIs

• RESTful services, XML, JSON

Cloud Infrastructure

• Hands-on experience with AWS, Azure, or GCP (VMs, networking, security, storage)

Networking & Security

• Solid understanding of networking, firewalls, VPNs, and healthcare data security
• Experience working in regulated industries

Desirable

• Cloud certifications (AWS, Azure, or GCP)
• Kubernetes deployment and operations experience
• Integration engines (e.g. Mirth, Rhapsody)
• Infrastructure as Code (Terraform, ARM, Bicep)
• Configuration management and monitoring tools

Personal Attributes

• Strong ownership mindset with the ability to drive delivery independently
• Excellent communication and stakeholder management skills
• Structured, analytical, and detail-oriented approach
• Collaborative, curious, and committed to continuous learning
• Comfortable managing multiple projects and priorities

Deployments are primarily remote, with occasional travel to customer sites in the UK and Europe (historically limited).

Salary: OTE in the region of up to (phone number removed) plus other Veolia benefits
Hours: 40 hours per week
Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP (other locations will be considered)

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Competitive salary and 17.5% bonus
• Access to our company pension scheme
• Discounts on everything from groceries to well-known retailers
• Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing:

• Provide comprehensive support for all business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value.
• Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation.
• Providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades).
• Participation in disaster recovery exercises and on-call arrangements is also required.

What we’re looking for:

Essential:

• Candidates should have a basic understanding of AWS Cloud services (Cloudformation, EC2, Lambda, DynamoDB, AWS Backup, Amazon Connect) and networking (Direct Connect, VPNs, subnetting, routing, WAFs, VPCs).
• At least 18 months proven experience in supporting a Windows Server domain utilising operating systems 2016 and above, including the ongoing maintenance and support from both an operational and security perspective, while also having strong knowledge of services such as Active Directory, Group Policy and DNS.
• Required skills also include previous experience or use of scripting/automation (PowerShell/Python), cloud provisioning/configuration, with experience deploying infrastructure as code.
• The role will allow you to challenge conventional infrastructure ideas (PaaS, serverless), collaborating with design teams, good customer-facing and diagnostic skills, and the ability to work under pressure, and automate deployments (infrastructure as code).

Desirable:

• Azure & Google Cloud experience; Linux administration; MCSA/E/D; SC Cleared
• To be willing to work towards or have achieved, the AWS Solutions Architect Associate certification or equivalent.
• Worked in a DevOps environment or have a basic understanding of these principles.
• Full driving license.
• Previous experience or use of Amazon Connect services.
• Also advantageous: Broad technology experience with pragmatic application; Azure cloud & Entra ID expertise; Ability to translate complex technical issues; Experience managing auto-scaling & financially-efficient systems; CI/CD pipeline creation and support; SQL and NoSQL database experience (SQL Server, MySQL, DynamoDB, MongoDB).

What’s next?

Apply today, so we can make a difference for generations to come.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Job Title: System Engineer
Location: Edinburgh (1 day per week onsite)
Remuneration: 600 per day (via Umbrella Company)
Contract Details: Temporary (6-month initial contract with strong potential for extension)

Responsibilities:
Join our dynamic team as a System Engineer and showcase your skills in a fast-paced environment. Your expertise will be invaluable as you:

• Manage and support core infrastructure systems with minimal supervision, ensuring optimal performance.
• Oversee the configuration and administration of Windows Server 2022, keeping systems running smoothly.
• Design, maintain, and troubleshoot Active Directory environments, including:

• AD site design
• Group Policy Management
• AD security
• Certificate services

• Contribute to network operations, focusing on routing, DHCP, and DNS to maintain seamless connectivity.
• Create and maintain PowerShell scripts for automation and efficient system administration.
• Work within an AWS Cloud environment, supporting key components like EC2, EFS, S3, and load balancers.
• Collaborate with colleagues and provide mentorship to junior engineers, fostering a culture of growth and learning.
• Communicate clearly and professionally in both written and verbal formats, ensuring all stakeholders are informed and engaged.

Required Skills & Experience:
We’re looking for a passionate System Engineer with the following skills:

• Strong self-motivation and the ability to manage your workload independently.
• Solid understanding of networking principles, including routing, DHCP, and DNS.
• Hands-on experience with Active Directory and Group Policy administration.
• Proficient knowledge of Windows Server 2022.
• Proven experience with PowerShell scripting to streamline processes.
• Familiarity with AWS across core infrastructure components (EC2, EFS, S3, load balancing, security groups, etc.).
• Strong analytical and problem-solving skills to tackle challenges head-on.
• Excellent communication abilities to interact effectively with stakeholders.

If you are ready to make an impact and work in an exciting insurance environment, we want to hear from you! Bring your expertise and enthusiasm to our team and help us drive success. Apply today to seize this opportunity!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Due to the high volume of applications, if you do not hear from us within 2-3 working days, please assume that your application has not been successful on this occasion.

Are you an experienced IT Systems Manager looking to take ownership of business-critical IT infrastructure and systems? Do you thrive in a fast-paced environment where reliability, security, and performance are essential? If so, this could be an excellent opportunity.

Impact Recruitment are working with a well-established and expanding business to recruit an IT Systems Manager to be based at their Head Office in Irthlingborough. This is a key role responsible for managing IT systems across multiple sites and supporting both office-based teams and remote staff.

Location: Irthlingborough
Hours: Monday - Thursday: 08:30 - 17:30 // Friday: 08:00 - 17:00
Salary: £40,000 to £45,000 (DOE)
Contract: Permanent

Key Responsibilities:

• Manage physical and cloud-based servers
• Oversee internal networks and IT security
• Administer firewalls, WiFi infrastructure, and managed switches
• Manage phone, mobile, and printer contracts and services
• Support multiple sites and remote users
• Ensure systems availability, resilience, and performance
• Respond effectively to IT issues in a time-sensitive environment
• Work closely with internal stakeholders to understand business needs
• Support continuous improvement initiatives
• Occasional travel to other business sites as required

Technical Knowledge Required:
Hardware & Infrastructure

• HP servers, laptops, PCs, and managed switches
• Active Directory and Hyper-V
• WatchGuard / DrayTek firewalls
• Ubiquiti WiFi
• Printers and mobile devices

Software & Systems

• Windows Server and Client operating systems
• DHCP, DNS, and Group Policy
• MS SQL
• Microsoft 365 Admin Suite
• MS Intune
• Exchange, SharePoint, Teams, Zoom
• Cloudflare

The Ideal Candidate:

• Proven experience in an IT Systems Manager or similar senior IT role
• Strong technical and infrastructure knowledge
• Excellent problem-solving and diagnostic skills
• Clear and professional communication style
• Ability to work independently and manage priorities effectively
• Resilient, adaptable, and comfortable in a fast-moving environment

Benefits:

• 25 days holiday plus bank holidays (with Christmas shutdown)
• Company sick pay
• Health cash plan
• Employee Assistance Programme
• Life assurance
• Workplace pension scheme
• Eye care scheme
• Free on-site parking

If this role sounds of interest, please apply with an up-to-date CV.
Impact Recruitment is an employment agency working on behalf of our client.

-Network Engineer
-Permanent
-Glasgow/Hybrid -Salary to £45,000 per annum + excellent benefits package inc company equity

Fantastic new opportunity to the market to join our Glasgow-based technology services client. The business is now recruiting for a seasoned Network Engineer, as they continue to grow their tech team from their state-of-the-art tech hub in Glasgow.

Our client is a true Scottish success story, who support some impressive clients globally and have just raised significant funding to embark on the next phase of their journey. They have enjoyed continued growth, year on year, since they were founded and now feature on the London Stock Exchange, with over 100 staff members globally.

This is an exciting time for an experienced Network Engineer to join the business, with the opportunity to complete a diverse range of projects within the organisation.

You will be part of a highly technical team, managing the global networks and will assist with the technical delivery of all services across the network.

Working with the network and infrastructure teams to ensure client up time and liaising with internal/external customers to understand technical requirements through to resolution will be central to the role. There will be further responsibility to investigate and diagnose network-related incidents and analyse / upgrade network resources where required, including router/switching upgrades.

Skills/Experience Required

• Extensive technical background with Cisco routing and switching technologies.
• Strong understanding of the technologies and challenges in data centre environments.
• Broad understanding of Juniper network environments (EX/QFX Switching, SRX Firewalls) - JNCIP preferred.
• Strong understanding of Juniper SRX security appliances.
• Analyse and upgrade network resources - router/switch/uplink upgrades.
• Deployment and maintenance for the trading, WAN and public network infrastructure.
• Maintenance of network uptime.
• Responding to customer queries and adhering to contracted SLAs.
• Financial Services experience is beneficial.
• Strong communication and collaboration skills.
• Excellent stakeholder management.

Nice to Haves

• Experience of network design in large data centres.
• Experience with Arista low latency switching environments.
• understanding of VXLAN/EVPN deployment and management.
• Network Automation/Programming using Python and/or other scripting languages.
• Thorough understanding of Linux and Windows Server OS.

If you are keen to find out further detail around this opportunity, please forward an updated CV to

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Job Title: IT Project Engineer

Location: Chorley

Salary: £35,000 - £42,000

We have an exciting opportunity for a IT Project Engineer / 3rd Line IT Support Engineer to join a growing, friendly and dynamic Managed Service Provider (MSP) who deliver support both remotely and in person to Businesses across the UK.

The Role of IT Project Engineer

The IT Project Engineer / Senior IT Support Engineer is responsible for leading and delivering IT infrastructure projects for multiple clients in a managed services environment. This role combines technical expertise, project management, and client-facing skills to design, implement, and optimize solutions that meet business objectives.

Key Responsibilities of the IT Project Engineer

Project Leadership: Lead projects from planning through implementation, including cloud migrations, network buildouts, virtualization, and security modernisations. Ensure projects are delivered on time, within scope, and to quality standards.

Technical Solution Design: Architect and deploy solutions such as Windows Server, Azure, Microsoft 365, Active Directory, Exchange/O365 migrations, and hybrid cloud environments. Configure and secure network hardware (VPNs, firewalls, routers, switches).

Client Engagement: Act as a technical lead and consultant, communicating directly with clients to align technology solutions with business goals. Provide Tier 3 escalation support

Documentation & Reporting: Create and maintain comprehensive project documentation, configurations, standards, and SOWs. Provide regular updates to clients and leadership.

Security & Compliance: Implement and manage security improvements (MFA, endpoint protection, email filtering, secure remote access). Ensure all solutions adhere to security best practices and compliance requirements.

Process Optimization: Identify opportunities for automation and workflow improvements. Implement scripts and tools to enhance efficiency and reliability of IT services.

Collaboration: Work closely with internal teams, vendors, and client IT departments to ensure seamless project execution. Mentor junior engineers and contribute to knowledge sharing.

Person Specification for the IT Project Engineer

• Minimum 3 years’ experience in an MSP or multi-client environment.
• Strong background in Microsoft 365, Azure, Windows Server, and network infrastructure.
• Hands-on experience with virtualization platforms (VMware, Hyper-V), Cisco/Meraki/Fortinet, Intune, and cloud technologies.
• Proven success leading migrations, upgrades, and implementations independently.
• Excellent communication, client-facing, and project management skills.
• Commitment to documentation, continuous learning, and white-glove service.

Benefits

• Career progression opportunities.
• 23 Days Holiday
• Company pension
• Health & wellbeing programme
• On-site parking

Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

We are looking for an experienced IT Support Engineer / Outsource Engineer to join a thriving business in a time of growth.

In this position, you would be the primary engineer on site for one of their customers, taking ownership of all IT support including day-to-day business as usual support, more complex issues, proactive maintenance, and an element of project work.

• Experience of Project based work
• Windows Server (Apply online only)
• Active Directory, Exchange
• Networking
• O365 and Azure
• VoIP experience is desirable
• ITIL Framework knowledge

Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational skills must also be strong along with the ability to prioritise your workload where required.

This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow.

Please note - this role of fully on-site, therefore applicants will need to be based within a commutable distance.

Please apply to this advert, or email your CV direct to (url removed)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

We are looking for an experienced 2nd Line Support Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company.

The role is mostly on-site in Hampshire and is commutable from Portsmouth, Fareham, Southampton.

In this position you will provide 2nd Line IT Support to my clients’ growing customer base. The ideal candidate will come from an outsourced or MSP environment.

Requirements:

• 2nd Line support experience - preferably within an MSP environment
• Remote & customer facing support
• Windows Server (Apply online only)
• Active Directory, Exchange
• Hyper V
• Networking
• O365 and Azure
• VoIP experience is desirable
• ITIL Framework knowledge
• Full driving license

Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational skills must also be strong along with the ability to prioritise your workload where required.

This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow.

Please note, as there may be some instances where you must visit customer sites - a driving license is essential.

Please apply to this advert, or email your CV direct to (url removed)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Onsite IT Support Technician / Join a Fast-Growing MSP!

Venom IT Head Office (Sale, North West) + Client Sites / c.£30,000 & Great Benefits

Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network.

We re growing rapidly and we re looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service.

If you love variety, enjoy visiting different clients, and take pride in doing the job right first time this is your perfect next step.

The Role: Onsite IT Support Technician

You ll be the face of Venom IT onsite diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. No two days are ever the same. You ll work independently, think on your feet, and get stuck in across a wide range of environments.

What You ll Be Doing:

• Visiting client sites across the North West to diagnose and resolve IT issues
• Troubleshooting hardware, software, and connectivity faults
• Installing & configuring desktops, laptops, printers, and peripherals
• Handling networking issues: switches, routers, Wi-Fi, cabling
• Performing basic firewall diagnostics (FortiGate skills = big plus!)
• Completing structured cabling, patch panels, and terminations
• Supporting Windows OS & Windows Server environments (AD, Group Policy)
• Racking, stacking, and cabling network/server equipment
• Documenting all work clearly in the ticketing system
• Escalating complex issues to senior engineers when needed

What You Need to Succeed:

• Full UK driving licence + your own vehicle (mileage paid)
• Proven ability to diagnose IT hardware/software faults
• Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
• Basic firewall & network security understanding
• Experience with structured cabling & cable terminations
• Solid Windows 10/11 troubleshooting skills
• Familiar with Windows Server, AD & Group Policy
• Excellent communication & client-facing skills
• Highly self-motivated and able to work independently
• Strong organisational & time-management skills

Desirable Extras (Not Essential but Great to Have)

• MSP or multi-client support experience
• VMware / virtualisation knowledge
• FortiGate, SonicWall, or Sophos firewall experience
• M365 & Exchange administration
• Backup & disaster recovery experience
• RMM tools exposure
• CompTIA / Microsoft certifications
• Experience with IP CCTV or VoIP

Why Join Venom IT?

• Competitive salary approx. £30K DOE
• Mileage expenses paid
• Private healthcare (Aviva)
• Company pension
• Gym membership
• Optical & dental cashback
• Reward Gateway discounts
• Your birthday off!
• Holiday buy/sell (up to 3 days)
• Length of service awards
• Customer feedback rewards
• Onsite parking
• Regular social events + big Christmas party
• Genuine opportunities for personal development

Ready to Join a Team That Values Quality, Growth & Real Technical Skill?

If you re a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you.

Apply today and take your next step with Venom IT!

Windows Site Reliability Engineer 110K Hybrid London

Overview:
A leading global investment bank is seeking a skilled Windows Site Reliability Engineer to join their London-based Technology team. This is a senior-level leadership role focused on driving platform reliability, automation strategy, and infrastructure modernisation across mission-critical banking systems. This is an excellent opportunity to join an investment banking powerhouse.

Role and Responsibilities:

• Lead Platform Engineering and SRE strategy across the organisation
• Build scalable, self-service, and resilient infrastructure platforms
• Drive Infrastructure as Code and CI/CD adoption, automating manual tasks
• Define SLOs and optimise system performance, latency, and scalability
• Lead root cause analysis and remediate technical debt
• Partner with development teams to improve testing, releases, and deployments
• Shape cloud and hybrid migration strategies
• Ensure regulatory, audit, and security compliance
• Act as senior escalation point for high-severity incidents
• Identify cost and efficiency improvements; deputise for senior leadership

Skills and Experience:

• Deep expertise in Microsoft Windows Server internals
• Advanced knowledge of Active Directory, DNS, DHCP, LDAP, and Kerberos
• Extensive experience tuning low-latency, enterprise-scale systems
• Strong background in SRE, DevOps, CI/CD, and Infrastructure as Code principles
• Advanced scripting and development capability (PowerShell, Python, C#)
• Clustering, high-availability, replication, and disaster recovery expertise
• Experience with Git, Terraform, Ansible, Jenkins, and TeamCity
• Strong understanding of security hardening (CIS) within regulated environments
• Deep knowledge of performance monitoring, system internals, and optimisation techniques
• Experience working within financial services or other regulated industries

Desirable:

• Kubernetes and Docker orchestration
• Major cloud platforms (Azure, AWS, GCP)
• Nutanix HCI and VMware ESX
• Enterprise databases (SQL Server, Oracle, Sybase ASE, MongoDB, Snowflake)
• Enterprise monitoring tools (Splunk, Netcool)

Package

• Circa 110,000 + Excellent Package
• London / Hybrid x3 days onsite
• Flexible working considered

Windows Site Reliability Engineer 110K Hybrid London

Our client, based in Tamworth, is seeking an experienced Network Systems Engineer with strong expertise in virtualisation and a proven track record across Microsoft technologies, including Windows Server, Active Directory, Azure, and Exchange Online/O365. The ideal candidate will also bring hands-on knowledge of Dell/EMC SANs, SonicWall, and network monitoring and configuration. This role involves managing the day-to-day administration, support, and troubleshooting of complex network environments, while also leading on software installations, upgrades, and issue resolution both remotely and on-site. A strong background in cloud-based solutions, virtualisation technologies, and collaboration with technical teams will be key to success in this position.

As a Network Systems Engineer, you will need to have/be:

• Extensive experience designing, implementing, and managing Microsoft Windows and Hyper-V environments, including Dell EMC SAN.
• MCSE and CCNA certified.
• Expert in IT security protocols, with a proven track record in deploying cybersecurity measures and maintaining robust network defence strategies.
• Strong understanding of IT security compliance, risk management, and adherence to global cybersecurity regulations.
• Proven project management experience, with the ability to lead technical initiatives.
• Hands-on experience with Active Directory, disaster recovery (DR), and business continuity planning (BCP).
• In-depth knowledge of network and data centre environments.
• Advanced PowerShell scripting and automation skills for repetitive tasks and small-to-medium complexity solutions.
• Exceptional customer service skills and ability to communicate technical concepts to non-technical audiences.
• Strong organizational, analytical, troubleshooting, and decision-making abilities.
• Self-motivated, able to work independently, manage time effectively, and adapt to competing work demands.
• Knowledge of GDPR and data protection requirements.
• Willingness to work flexible hours and travel as needed for installations or upgrades.

Desirable Skills and Experience:

• Additional security certifications.
• Database administration experience (MS SQL, MySQL).

Details:

• Salary: 35, 000 - 45, 000
• Working Hours: Full time Monday - Friday
• Location: Tamworth (on site full time)
• Duration: Permanent

Role of Network Systems Engineer:

• Configure, manage, and maintain Microsoft Windows domains and Hyper-V virtualisation environments.
• Develop and update Standard Operating Procedures for Windows virtualisation, Active Directory, and Windows Server administration.
• Diagnose and resolve complex issues across virtualisation environments, including Microsoft and Linux operating systems.
• Evaluate products and upgrades, overseeing and implementing system upgrade strategies.
• Maintain Dell server environments across multiple locations.
• Provide 3rd-level support to Helpdesk engineers, offering guidance and technical escalation.
• Lead the design, implementation, and maintenance of complex IT solutions, coordinating with technical teams as needed.
• Develop and analyse system standards, thresholds, and recommendations to optimise performance.
• Conduct capacity planning reviews and approve plans formulated by junior team members.
• Establish strategies to manage the deployment of support packages and system patches.
• Monitor server backups, network uptime, and provide recommendations for improvements.
• Liaise with 3rd-party vendors for support, procurement, and technical collaboration.
• Coordinate proposals and work estimates for system administration projects alongside business development teams.
• Design and enforce secure systems, network policies, and procedures, providing technical guidance to the team.

Benefits of working as a Network Systems Engineer:

• 23 days annual leave + bank holidays
• Option to purchase up to 5 extra days annual leave
• Health Cashback Plan
• Pension Scheme
• Life Assurance
• Free Parking

Our client based in Tamworth, is seeking a Group IT Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You’ll lead a team of skilled IT individuals, fostering a collaborative and service focused culture.

From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation.

As a Group IT Infrastructure Manager, you will need to have/be:

Networking

• Strong network admin, installation, and troubleshooting skills (CCNA level).
• Experience with Cisco, Fortinet, Ruckus; performance and security focused.
• Skilled in VLANs, VPNs, firewalls, QoS, and high-availability design.

Hardware & Infrastructure

• Good understanding of hardware, cabling, wireless tech, and IT security basics.
• Experience with rack servers, RAID, SAN/NAS storage.
• Competent with monitoring tools (SolarWinds, Nagios, PRTG).

Microsoft Technologies

• Strong Windows Server (Apply online only , AD, Group Policy, and systems admin.
• Working knowledge of Exchange Online.
• Experience with Azure AD and hybrid identity.
• Familiar with Intune and JAMF for device management.
• Solid Office 365 and Windows 10/11 admin skills.

Virtualisation & Cloud

• Skilled in Hyper-V and VMware (resource management, backups, failover).
• Exposure to Azure, AWS, GCP for migrations and optimisation.

Communication Systems

• Experience with enterprise VoIP systems.
• Knowledge of IP CCTV setup, storage, and network integration.

Backup & DR

• Proficient with Veeam for backup/replication.
• Experience in DR planning, failover, and resilience testing.

Security & Compliance

• Strong grasp of cybersecurity (firewalls, EPP, vulnerabilities, threat detection).
• Understanding of ISO 27001 and GDPR; audit support experience.
• Familiar with SIEM tools (Splunk, Sentinel).

Operating Systems & Automation

• Working knowledge of Linux (Ubuntu, CentOS).
• Scripting with PowerShell, Bash, Python.
• Familiar with ITSM platforms (ServiceNow, Freshservice).

Soft Skills

• Strong analytical and problem-solving ability.
• Excellent communicator across technical/non-technical teams.
• Highly organised with good multitasking skills.
• Leadership experience driving team performance and improvement.

Certifications

• Essential: MCSE, ITIL, CCNA (or equivalent)
• Desirable: CISSP / Security+, ISO 27001, PRINCE2

Details:

• Salary: 65, 000 - 70, 000
• Working Hours: Full time Monday - Friday
• Location: Tamworth (on site full time)
• Duration: Permanent

Role of Group IT Infrastructure Manager:

• Visible, approachable leader across all sites.
• Partner with departments to deliver proactive, value-driven IT solutions.
• Provide IT input in management meetings to support strategic decisions.
• Support wider teams during peak periods to maintain smooth operations.
• Oversee daily IT operations across servers, applications, and networks.
• Manage installation, upgrades, and maintenance of hardware/software.
• Lead procurement and lifecycle management of IT equipment.
• Ensure system performance through testing, monitoring, and improvement.
• Manage and optimise WAN infrastructure across all sites.
• Maintain strong security controls to protect systems and data.
• Proactively identify and resolve vulnerabilities through updates and patches.
• Maintain robust disaster recovery and backup strategies.
• Assess technology risks and implement mitigation measures.
• Test and refine DR and continuity plans to ensure resilience.
• Lead major infrastructure projects, upgrades, and migrations.
• Work with MIS to align infrastructure and system development.
• Create project plans, manage resources, and deliver on time and budget.
• Manage the IT budget and track expenditure.
• Build strong vendor relationships, negotiate contracts, and ensure SLAs are met.
• Lead and develop 3rd Line Engineers and Helpdesk teams.
• Oversee Helpdesk performance and ensure timely issue resolution.
• Foster a collaborative, customer-focused, and continuously improving culture.
• Stay updated on new technologies and recommend improvements.
• Drive continuous improvement across infrastructure and service delivery.
• Align IT services and projects with long-term organisational goals.
• Strong analytical thinker with excellent problem-solving skills.
• Willing to work evenings/weekends/public holidays when required.

Benefits of working as a Group IT Infrastructure Manager:

• 23 days annual leave + bank holidays
• Option to purchase up to 5 extra days annual leave
• Health Cashback Plan
• Pension Scheme
• Life Assurance
• Free Parking