Level 1 Network Engineer – Managed Services

WAN / LAN / Wi-Fi

Hybrid – Manchester (minimum 3 days in office as required)
Salary circa £30k

An exciting opportunity has arisen for a Level 1 Network Engineer to join a fast-growing service provider delivering connectivity and managed network services to enterprise and business customers. The organisation is expanding its national full-fibre network infrastructure and investing heavily in next-generation network technologies, automation, and software-defined architecture.

You will join a customer-focused support team responsible for maintaining reliable network services while delivering excellent technical assistance to customers and partners.

The Role

As an L1 Network Engineer, you will act as a first point of contact for network-related support requests. The role focuses on monitoring infrastructure, troubleshooting connectivity issues, and ensuring incidents are resolved efficiently within defined service levels. You will also work closely with internal engineering teams and third-party suppliers to escalate and resolve more complex issues.

This role is ideal for someone with a strong interest in networking who enjoys problem solving and working within a fast-paced service provider environment.

Key Responsibilities

* Handle inbound customer and partner incidents, faults, and service requests in line with SLA targets

* Monitor network infrastructure and customer services using internal monitoring tools

* Troubleshoot connectivity issues relating to WAN, LAN, Wi-Fi, and VoIP services

* Provide first-line support for LAN and wireless connectivity issues including client access and configuration queries

* Assist with firewall access checks and basic VPN connectivity troubleshooting

* Document incidents, troubleshooting steps, and resolutions within ticketing systems

* Communicate updates to customers throughout the lifecycle of support tickets

* Notify stakeholders of planned maintenance and service-impacting changes

* Produce outage reports and coordinate with internal teams or suppliers when required

* Maintain knowledge base documentation for recurring issues and solutions

* Participate in a 24/7 on-call rota

What We’re Looking For

Essential

* Experience providing technical support within a service desk or network support environment

* Strong troubleshooting and analytical problem-solving skills

* Excellent written and verbal communication skills

* Ability to work effectively in a fast-paced, customer-focused environment

* A proactive mindset with strong attention to detail

Desirable

* Certifications such as CompTIA Network+, A+, or similar

* Understanding of WAN connectivity technologies including DIA, Ethernet WAN, VPNs, and broadband

* Familiarity with monitoring platforms (e.g., SolarWinds, Zabbix, LibreNMS)

* Experience working with ticketing platforms such as Zendesk, Remedy, or Salesforce

* Previous experience in a Network Engineering role

Why Join

* Work with modern full-fibre and next-generation network infrastructure

* Exposure to large-scale service provider environments

* Supportive engineering culture with opportunities to develop networking skills

* Hybrid working with flexibility

* Clear progression opportunities within a growing network engineering team

Senior Salesforce Developer | FTSE 100 Client | UK Based - Remote working | £55,000 - £70,000 + circa 10% bonus + 5K car allowance

We’re on the lookout for an experienced Salesforce Developer to join a greenfield Salesforce implementation project for a major UK FTSE 100 business.
This is an opportunity to design, build, and maintain complex automations in Salesforce, and integrations between Salesforce and other systems.

Key Responsibilities

Design and build Salesforce integrations and complex automations (flows, Apex, LWC).
Designing product enhancements and building new functionality
Maintain and enhance existing integrations with internal and third-party systems.
Support transition to integration platforms (e.g., MuleSoft).
Ensure secure development and adherence to coding standards.
Create technical documentation and manage CI/CD processes.
Collaborate with architects, admins, BAs, and vendor teams to deliver scalable solutions.Required Skills & Qualifications

Experienced Salesforce Developer.
Proficient in Apex, LWC, API integrations, Platform Events, and Salesforce configuration.
Previous Greenfield or Salesforce Integration projects would be a plus
Strong knowledge of Salesforce data model and event-driven integrations.
Experience with MuleSoft and integration best practices.
Familiarity with Agile delivery and tools (Jira, CI/CD).
Web development skills (HTML, CSS, JavaScript).
Excellent communication and stakeholder management.
Ability to mentor junior team members.Preferred Certifications

Salesforce App Builder or Administrator.
Salesforce Platform Developer I & II.
Salesforce Integration Architect or System ArchitectPackage:

Up to £70,000 + circa 10% Bonus + £4900 Car Allowance (approx. £80k total package)
25 days holiday (rising with service)
Private healthcare, life assurance, and pension
Mostly remote working with occasional office visits for sessions (very rare)

DGH Recruitment are currently recruiting on behalf of a leading client in the Utilities industry who require a Cyber Security Architect to join the firm in London on an initial 6 month contract basis. You will be responsible for ensuring the firms systems are secure, resilient, and aligned with national standards and best practice.

Please note this role falls Inside IR35, will require active SC clearance and will require 1 day in the London office per week.

Key Responsibilities:

* Define and lead the organisation’s security architecture vision, principles, and long-term strategy.
* Design and review secure system architectures across complex projects.
* Identify security weaknesses and recommend proportionate mitigations.
* Advise on the security implications of emerging technologies (e.g., cloud, microservices, identity solutions).
* Maintain the security, privacy, and resilience risk register.
* Lead security architecture assurance aligned with CAF and NCSC guidance.
* Oversee penetration testing, vulnerability management, and remediation activities.
* Ensure value for money from cyber security tools and third-party services.
* Manage third-party contracts to ensure security requirements are embedded.
* Act as the main point of contact for security briefings across the organisation.

Required Experience:

* Chartered status via UK Cyber Security Council, CISSP, or equivalent.
* Deep technical expertise in IT infrastructure and/or software development including Saleforce.
* Extensive experience designing and reviewing secure architectures for complex systems.
* Strong experience in risk assessment, risk management, and intelligence-informed decision-making.
* Proven ability to influence senior leaders and communicate complex security risks clearly.
* Experience developing and implementing pragmatic security, privacy, and resilience approaches.
* Experience managing strategic plans, tracking risk reduction, and adjusting delivery based on emerging risks.
* Experience managing and negotiating third-party contracts with embedded security requirements.

Please note this role falls Inside IR35, will require active SC clearance and will require 1 day in the London office per week.

Cyber Security Architect (Salesforce)

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Part time - 3 days per week

Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU.

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers, informed by the experiences of business and disabled people as employees and consumers
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks.

Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation s needs with consideration given for compliance with our memberships requirements and best practice data protection.

Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks.

The requirement

• Experience in managing outsourced IT service desks and multiple suppliers
• Proven experience leading AI transformation initiatives, including implementing organisation-wide technology changes.
• Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation.
• Ability to identify and plan future needs from a digital and technical perspective.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below.

• Closing date for applications: Monday, 6 April 2026.
• First interviews are planned for the 21 & 23 April 2026
• Second interviews are likely to take place in the week commencing 27 April 2026

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at org .uk or by telephone on -3020.

For further information on Business Disability Forum please refer to our website via the link on this page.

The closing date for application is Monday, 6 Apil 2026

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.

Your new company

An established and fast-growing technology organisation is on a mission to transform digital connectivity across the UK. With a focus on building and operating high-speed fibre networks, the business is committed to delivering world-class broadband services to communities and supporting a data-driven future. You’ll be joining a forward-thinking environment that values innovation, collaboration, and continuous improvement.

Your new role

As a Senior Data Engineer, you will play a pivotal role in shaping and enhancing the organisation’s enterprise data platform. Working within a specialist Data Analytics & AI team, you’ll be responsible for designing, building, and maintaining scalable data pipelines and models within Snowflake to support analytics, reporting, and data-led decision-making across the business.You will translate data architecture strategies into high-quality technical solutions, optimise performance and cost, and ensure the data platform is reliable, secure, and well-structured. This includes developing ELT/ETL pipelines using tools such as dbt and Argo Workflows, implementing data quality and governance practices, and leveraging advanced Snowflake features to drive automation and efficiency.Collaboration is key-you’ll work closely with analysts, data consumers, and business stakeholders, enabling them through well-designed data models and providing technical support where needed. You’ll also contribute to monitoring, CI/CD processes, and ongoing improvements to engineering standards across the team.

What you’ll need to succeed

• Proven experience delivering cloud-based data engineering solutions, ideally centred around Snowflake
• Strong skills in SQL, Python, and dbt for data modelling and transformation
• Experience with Snowflake RBAC and performance optimisation
• Familiarity with ingestion/replication tools such as Airbyte, Fivetran, Hevo, or similar
• Understanding of cloud technologies (AWS preferred)
• Knowledge of data modelling, governance principles, and best-practice engineering standards
• Experience supporting BI/reporting tools such as Power BI
• Solid grounding in version-controlled development and CI/CD practices (git)

Desirable:

• Exposure to enterprise systems like Salesforce, BSS/OSS, telephony, or call-centre data
• Experience in data platform migrations, data validation, and quality assurance
• Background in enabling business teams through training, documentation, or adoption support
• Familiarity with Terraform or Infrastructure-as-Code
• A mindset for continuous learning and staying up to date with modern data stack tooling

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company An established and fast‑growing technology organisation is on a mission to transform digital connectivity across the UK. With a focus on building and operating high‑speed fibre networks, the business is committed to delivering world‑class broadband services to communities and supporting a data‑driven future. You'll be joining a forward‑thinking environment that values innovation, collaboration, and continuous improvement. Your new role As a Senior Data Engineer, you will play a pivotal role in shaping and enhancing the organisation's enterprise data platform. Working within a specialist Data Analytics & AI team, you'll be responsible for designing, building, and maintaining scalable data pipelines and models within Snowflake to support analytics, reporting, and data‑led decision‑making across the business.You will translate data architecture strategies into high‑quality technical solutions, optimise performance and cost, and ensure the data platform is reliable, secure, and well‑structured. This includes developing ELT/ETL pipelines using tools such as dbt and Argo Workflows, implementing data quality and governance practices, and leveraging advanced Snowflake features to drive automation and efficiency.Collaboration is key-you'll work closely with analysts, data consumers, and business stakeholders, enabling them through well‑designed data models and providing technical support where needed. You'll also contribute to monitoring, CI/CD processes, and ongoing improvements to engineering standards across the team. What you'll need to succeed Proven experience delivering cloud‑based data engineering solutions, ideally centred around Snowflake Strong skills in SQL, Python, and dbt for data modelling and transformation Experience with Snowflake RBAC and performance optimisation Familiarity with ingestion/replication tools such as Airbyte, Fivetran, Hevo, or similar Understanding of cloud technologies (AWS preferred) Knowledge of data modelling, governance principles, and best‑practice engineering standards Experience supporting BI/reporting tools such as Power BI Solid grounding in version‑controlled development and CI/CD practices (git)Desirable: Exposure to enterprise systems like Salesforce, BSS/OSS, telephony, or call‑centre data Experience in data platform migrations, data validation, and quality assurance Background in enabling business teams through training, documentation, or adoption support Familiarity with Terraform or Infrastructure‑as‑Code A mindset for continuous learning and staying up to date with modern data stack tooling What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Business Development Executive
Location: Finchley Road, North West London
Salary: Market-related, dependent on experience
Job Type: Permanent Full-Time
Start Date: ASAP
Overview
We are working with a well-established, broker-focused financial services business based on Finchley Road, London, who are looking to appoint a Business Development Executive to support continued growth.
This is a service-led role, ideal for someone who enjoys building broker relationships, managing applications end-to-end, and working closely with internal teams to deliver a smooth and professional funding journey.
Reporting into the Sales Director, you will play a key role in supporting both Business Development Managers and a wider panel of brokers, acting as a trusted and responsive point of contact.
Key Responsibilities

• Generate new business through proactive, service-led broker engagement
• Handle inbound broker enquiries and make outbound calls to active brokers
• Support brokers throughout the full application lifecycle, from submission to funding
• Package and review funding applications to ensure accuracy, completeness, and compliance
• Own and continuously develop the broker onboarding process
• Identify opportunities to improve broker experience and reduce friction
• Manage and maintain an active pipeline within Salesforce, ensuring accurate updates
• Liaise closely with Credit, Operations, and Sales teams to progress applications
• Proactively manage delays and keep brokers informed at all stages
• Develop strong knowledge of products, processes, and eligibility criteria

The Ideal Candidate

• Strong verbal and written communication skills with a professional, friendly telephone manner
• Excellent attention to detail and strong organisational skills
• Able to prioritise workload in a fast-paced environment
• Comfortable working collaboratively as part of a wider team
• Confident using Microsoft Office, including Word and Excel
• Salesforce experience advantageous but not essential

Benefits

• Permanent, full-time position
• 25 days annual leave
• Office-based role in a highly accessible Finchley Road location
• Excellent transport links (Metropolitan, Jubilee, Thameslink & Overground)
• Opportunity to develop within a growing, broker-led business

Akkodis are currently working in partnership with a leading service provider to recruit an experienced IT Business Analyst to take responsibility for consulting with internal customers and the wider business to discovery and design systems and solutions.

The Role

As an IT Business Analyst you will work with project teams to design and implement business solutions, including systems and processes. (eg Salesforce, AI)

Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications.

The Responsibilities

• Collaborate with stakeholders to identify business needs, goals, and objectives.
• Conduct research and analysis to identify trends and best practices in the industry.
• Develop and document business requirements, including functional specifications and user stories.
• Work with project teams to design and implement business solutions, including systems and processes.
• Analyse data to identify trends, patterns, and opportunities for improvement.
• Prepare reports and presentations to communicate findings and recommendations to stakeholders.
• Monitor and track project progress, identifying potential issues and risks and providing recommendations for mitigation.
• Support the testing and validation of new systems and processes to ensure they meet business requirements.
• Provide training and support to end-users to ensure successful adoption of new systems and processes.

The Requirements

• A broad range of IT knowledge including infrastructure, security, and applications
• Sound understanding of digital landscapes
• Understanding and mapping user journeys
• Experience managing IT projects spanning multiple teams and business areas
• Experience in working in an Agile environment
• Strong written, verbal and visual communication skills
• Writing and refining user stories, including definition of Acceptance Criteria
• Facilitating discovery and design sessions with the to define requirements and the solution
• Ability to build and maintain good Client relationships
• Strong decision making and judgement, influencing, and presentation skills

If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Role Details

Role/Job Title: SAP Callidus (SAP Commissions) Support Lead
Work Location: Reading, UK
If Hybrid, How Many Days Are Required in Office? 3

The Role

Lead on-site application support for SAP Callidus (SAP Commissions) as the single point of accountability for incident, problem, and change management. Own day-to-day stability of commissions operations-including data loads (EIM), crediting and compensation calculations, payee management, pipeline monitoring, and release readiness-while collaborating closely with Business (Sales Ops/Finance), IT, and SAP product support. Ensure SLA/OLA adherence, audit readiness, and continuous improvement of processes, tooling, and knowledge assets for a business-critical incentive compensation platform.

Your Responsibilities

Service Operations: Lead daily stand-ups for production support, manage queues (e.g., ServiceNow/Jira), and maintain MTTR/FTR within agreed SLAs.
Incident & Problem Management: Drive end-to-end triage, RCAs, corrective actions, and problem records for recurring issues; publish incident communications.
Change & Release Management: Plan and execute configuration changes, patches, and releases; maintain regression test suites and UAT coordination; obtain CAB approvals.
Application Configuration: Maintain plans, rules, rate tables, calendars, roles/partitions, and position/payee hierarchies; ensure version control and documentation.
Data & Integration Operations: Own EIM loads, validations, and reconciliations; monitor pipelines/schedulers; coordinate fixes across CRM/ERP/iPaaS teams.
Payout Accuracy & Period Close: Run/monitor calculations, validate results with Finance/Sales Ops, manage disputes/adjustments, and sign-off for payroll integration.
Performance & Stability: Track and remediate long-running jobs, bottlenecks, and data quality defects; recommend design optimizations.
Governance & Reporting: Provide weekly/monthly service reports (SLA/OLA, incident trends, backlog, risk/issues, improvement actions); maintain SOPs and runbooks.
Security & Compliance: Enforce access controls, segregation of duties, and audit evidence; support internal/external audits with complete documentation.
Stakeholder & Vendor Management: Coordinate with SAP Support and implementation partners; manage priorities, escalations, and communications with business sponsors.
Team Leadership & KT: Coach support analysts, plan shifts/on-call rotations, and maintain a robust knowledge base for faster resolution.
Continuous Improvement: Identify automation opportunities, enhance monitoring/alerting, and drive post-incident reviews for sustained reliability.

Your Profile Essential Skills / Knowledge / Experience

Hands-on expertise in SAP Commissions (Callidus) configuration: crediting, compensation rules, plans, rate tables, calendars, positions/payees, and security (roles/partitions).
Strong L2/L3 production support experience: incident triage, root-cause analysis (RCA), defect resolution, workarounds, and communication management.
Data operations proficiency: EIM templates, data validations, reconciliation, pipeline/job scheduler monitoring, and performance tuning.
Integration knowledge with CRM/ERP and ETL/iPaaS (e.g., Salesforce/CRM, SAP, SAP CPI /Informatica); ability to read and troubleshoot interface files and APIs.
Service management and governance: ITIL processes for Incident/Problem/Change, CAB readiness, release/hotfix planning, and regression testing.
Stakeholder management and communication: working with Sales Operations, Finance, HR, and cross-functional IT teams; creating status reports and runbooks.
Analytical skills with SQL/Excel for data analysis, variance checks, payout reconciliations, and audit evidence preparation.
Team leadership: mentoring L1/L2 analysts, workload prioritization, shift/on-call planning, and knowledge base development.

Desirable Skills / Knowledge / Experience

Exposure to SAP Territories & Quotas (T&Q/TQM), SAP CPQ, or related SPM components.
Experience across multiple pods/environments, refreshes, and performance optimization.
Familiarity with reporting/analytics in SAP Commissions and downstream data warehousing.
Scripting/automation for operational efficiency (e.g., file checks, reconciliations, alerting).
Certifications: ITIL v3/v4, PMP/Prince2, or equivalent service/project management credentials.
Understanding of compliance frameworks (SOX), data privacy, and audit controls in compensation processing.
Stay updated with the latest Salesforce releases and industry trends to recommend enhancements and new features
Excellent understanding of Agile principles

We're looking for a hands-on, experienced DevOps Engineer to support, develop and manage my financial services client's DevOps pipelines and release processes across a growing Azure environment. This is a key role focused on improving build, release, and deployment processes - eliminating manual steps, enhancing security, and increasing reliability across the software delivery lifecycle. The Role As a senior-level DevOps Engineer, you will work closely with a DevOps Architect, with the following key responsibilities: Designing, implementing, and maintaining Azure DevOps YAML pipelines for application and infrastructure deployments Identifying operational efficiency improvement opportunities with pipelines and deployment processes Identifying and eliminating security vulnerabilities with strategic solutions that increase data security and implement best practice Ensuring the protection of the business environments through release and deployment management Building on the current release management process through the continued establishment of CI/CD pipelines Managing infrastructure as code with Terraform Benefits Predominantly remote working - you'll be required onsite in the Reading office a couple of times a month Opportunities for certification and continued learning 25 days' holiday, with the ability to purchase more Private health insurance Life Assurance What's required to be successful in this DevOps Engineer role? A proactive mindset with a passion for automation A solid understanding of DevOps best practices and cloud security Strong Azure cloud and CI/CD experience, with a particular focus on Azure DevOps (YAML pipelines, environments variable groups), Azure Key Vault, Azure API Management and Azure Managed Identity Terraform (IaC) Ansible experience would be preferred Any Salesforce integration experience would be highly beneficial So What's Next? If If you're an experienced DevOps Engineer who enjoys improving systems, driving automation, and building reliable cloud platforms, we'd love to hear from you! DevOps Engineer, Azure, Terraform, Ansible Corriculo Ltd acts as an employment agency and an employment business. #ChannelB #GB TPBN1\_UKTJ

Applications Engineer / Technical Support Engineer / Installation Engineer required to join a leading global leading engineering manufacturer of machine tools.

The successful Applications Engineer / Technical Support Engineer / Installation Engineer will be responsible for providing technical support, including, installations, customer training and maintenance, assisting with product selection, preparing quotations, and ensuring customers receive the best engineering solutions for their machine tools across the UK and Ireland. This is a remote role with regular travel to customer sites.

The Applications Engineer / Technical Support Engineer / Installation Engineer will ideally have experience in engineering applications, technical support, or sales within machine tools, cutting tools and CNC machines.

Package

£35,000 - £40,000 depending on experience
25 days holiday + bank holidays
Company pension scheme
Company Car
Career development opportunities
Applications Engineer / Technical Support Engineer / Installation Engineer Role

Analyse customer requirements to recommend tailored machine tool products & solutions.
Provide technical support, troubleshooting and product recommendations for various machine tools and accessories to customers and internal teams.
Prepare technical proposals, quotations, and ensure compliance with industry standards for machine tool and cutting tool applications.
Collaborate with R&D and production teams to enhance machine tool products and develop new solutions.
Support sales teams with technical expertise on machine tool and cutting tool products during customer meetings and events.
Liaise with various engineering departments
Applications Engineer / Technical Support Engineer / Installation Engineer Requirements

Experience as an Applications Engineer, Technical Support Engineer, Sales Engineer, or similar within the machine tool or cutting tool industry.
Strong knowledge of machine tool and cutting tool products. Full training provided.
Familiarity with ERP/CRM systems such as SAP or Salesforce is desirable.
Technical mechanical engineering degree, HND, BEng or similar is advantageous.
Willingness to travel for customer visits and sales support when required across the UK and Ireland

ERP Systems Administrator

Salary: £40,000 £45,000
Location: Coventry (Hybrid)
Type: Permanent

The Role
We re recruiting an ERP Systems Administrator for a growing organisation that relies heavily on its core business systems.

This is a hands-on role focused on the day-to-day support, configuration, and improvement of the ERP environment, ensuring systems remain stable, reliable and well-supported across the business.

You ll work closely with internal teams to resolve system issues, investigate root causes, and support ongoing improvements to workflows, integrations and reporting across the organisation s systems landscape.

Key Responsibilities
Administration and configuration of the organisation s ERP platform
Managing users, access, workflows and system configuration
Supporting business-critical systems and resolving system issues
Writing and maintaining SQL queries for reporting and troubleshooting
Monitoring and supporting automated integrations and data imports
Investigating recurring issues and performing root cause analysis
Acting as an escalation point for a junior systems administrator
Improving system documentation, controls and support processes

Supporting integrated business systems such as:
ERP platforms
CRM systems (e.g. Salesforce)
Reporting and planning tools

About You
Experience working as a Systems Administrator, ERP Administrator, or Application Support Analyst
Experience supporting ERP or business-critical systems
Strong troubleshooting and problem-solving skills
Experience with SQL, reporting or data queries
Comfortable working in a hands-on systems support environment
Strong communication skills when working with internal users
Experience with ERP platforms such as Unit4, SAP, Dynamics, Oracle, NetSuite or similar would be beneficial.

Why Apply?
Ownership of a business-critical ERP environment
Hybrid working with a Coventry-based team
Exposure to complex integrations and data workflows
Opportunity to help improve systems and service delivery as the team grows

If you’re interested in learning more, please apply or get in touch with SF Technology to discuss the opportunity further.

A well-established UK-based organisation is seeking a Salesforce Business Process Manager to take ownership of Salesforce process optimisation and adoption across the business. This is a full-time, permanent role based in Ipswich.
The role will focus on improving how Salesforce is used across the organisation, particularly across opportunities, leads, and forecasting. Working closely with sales, operational teams, and IT, you will lead the design and improvement of Salesforce-driven business processes, ensuring the platform is used effectively and consistently across the business.
Working alongside an existing Salesforce Product Owner responsible for configuration and technical delivery, this role will focus on process leadership, stakeholder engagement, and maximising the value of Salesforce. You will take ownership of how Salesforce supports the business operationally, driving best practice usage and motivating teams to fully adopt the platform.

Key areas of responsibility:

• Taking ownership of Salesforce business processes across the organisation
• Analysing, mapping, and improving workflows across opportunities, leads, and forecasting
• Driving best practice use of Salesforce to improve efficiency, visibility, and data quality
• Working with business stakeholders to increase Salesforce adoption across teams
• Collaborating with the Salesforce Product Owner responsible for configuration and platform delivery
• Supporting optimisation initiatives, process redesign, and potential system integrations
• Building strong relationships with internal teams and international stakeholders
• Supporting change management and continuous improvement initiatives

Background and Experience:
You will likely have experience operating in roles such as:

• Salesforce Business Analyst
• CRM Business Analyst
• Business Process Manager
• Salesforce Functional Lead
• Business Systems Analyst

In addition, you will bring:

• Proven experience working with Salesforce to analyse and improve business processes
• Experience mapping and redesigning end-to-end workflows within CRM platforms
• Strong stakeholder engagement across sales, operational, and leadership teams
• Familiarity with process improvement methodologies such as Lean or similar frameworks
• Experience identifying inefficiencies and implementing practical process improvements
• Understanding of how Salesforce integrates with wider business systems

The role will involve occasional international travel to collaborate with group stakeholders, typically a small number of visits each year.

Apply Now!

Sales Director. ("Sales Director" OR "Director of Sales" OR "Enterprise Sales Leader" OR "Head of Sales") Global SaaS Cloud CCaaS UCaaS The Mandate A globally established cloud communications technology business is appointing a Sales Director to drive enterprise ARR growth across complex SaaS, CCaaS and Unified Communications platforms. This is a board-visible commercial leadership role. The remit is clear: Scale enterprise revenue. Strengthen executive relationships. Increase forecast precision. Lead structured global execution. Accountability • Own enterprise revenue targets across defined global markets • Lead and close multi-million-pound ARR SaaS / CCaaS / UCaaS agreements • Drive complex cloud platform sales including: Omnichannel Contact Centre AI-driven CX solutions Voice, video & collaboration platforms API integrations & CRM ecosystem alignment (Salesforce, Microsoft etc.) • Navigate CIO, CTO, Security, Procurement & Compliance stakeholders • Instil pipeline discipline and forecasting accuracy • Lead, develop and calibrate senior enterprise sales teams • Align regional execution with global GTM strategy Required Experience • Proven Sales Director leadership within SaaS / Cloud / CCaaS / UCaaS • Strong technical fluency across: Cloud architecture APIs & integrations Security & compliance frameworks Subscription / consumption revenue models (ARR / MRR) • Track record closing complex, multi-year enterprise agreements • Experience selling into FTSE 250 / Fortune 1000 environments • Comfortable operating at CIO, CTO and C-suite level • Degree educated with strong commercial grounding Profile Technically credible. Commercially disciplined. Structured thinker. Data-led operator. Calm under pressure. Builder of scalable enterprise revenue engines. This is not a regional field role. It is enterprise revenue architecture at scale.

Role Purpose:

Location- Head Office in Ruddington, Nottinghamshire

Level - Experienced Professional

Department - Product R&D

Working Pattern - Hybrid (three days a week in the head office)

Benefits - Benefits at Ideagen

In this Senior Business Analyst role, you’ll take the lead on complex system integration projects that connect Salesforce CRM, Zuora CPQ, and Zuora Billing solutions. This is an incredible opportunity to work closely with stakeholders across the organisation - gathering requirements, designing automated workflows, and delivering innovative solutions that drive efficiency and transform operations.

Responsibilities:

• Leading Salesforce implementation and optimization initiatives
• Defining detailed system requirements for integrations and automation projects
• Managing cross-functional projects from scoping through delivery
• Creating comprehensive technical documentation and process flows
• Participating in steering groups and providing strategic insights
• Supporting acquisitions through system integration planning

Skills and Experience:

• Proven experience as a Business Analyst in technology-driven environments
• Strong Salesforce expertise, including CRM configuration and automation tools
• Experience with CPQ platforms (Zuora, Salesforce CPQ) and system integrations
• Knowledge of renewal processes, CRM migrations, or customer lifecycle management
• Excellent stakeholder management and requirements gathering capabilities
• Ability to translate business needs into technical specifications
• Strong analytical mindset with exceptional attention to detail

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that’s always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you’re curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

#INDMP

#LI-NOTTINGHAM

Role Purpose:

Location- Ruddington Head Office, Nottinghamshire or Homebased

Level - Experienced Professional

Department - Product R&D

Working Pattern - Homebased or Hybrid depending on where located

Salary - this will be discussed at the next stage. If you have any questions please feel free to reach out.

Benefits - Benefits at Ideagen

We are looking for a Salesforce Technical Lead to guide our internal business systems development team. This role is pivotal in shaping and delivering integrated solutions across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team of developers, define and maintain SLAs, and drive improvements through modern development practices and AI-powered solutions.

As a technical leader, you will champion the adoption of AI technologies to enhance productivity, automate routine tasks, and improve system intelligence. Working closely with business analysts and subject matter experts, you will ensure scalable, high-quality solutions that meet evolving business needs.

Responsibilities:

• Lead and manage a distributed team of developers, ensuring clear communication and consistent delivery standards.
• Define and monitor SLAs for system development and maintenance activities.
• Architect and implement solutions across core platforms, ensuring robust integrations and data flow.
• Drive adoption of AI tools for automation, predictive maintenance, and intelligent monitoring.
• Implement DevOps best practices, including CI/CD pipelines and automated testing.
• Collaborate with stakeholders to translate business requirements into actionable development plans.
• Proactively identify opportunities for system enhancements and process improvements.

Skills and Experience:

• Extensive experience with Salesforce in an enterprise environment (ideally certified up to Application Architect level).
• Proven leadership experience managing distributed/offshore development teams.
• Strong knowledge of Zuora and subscription billing concepts.
• Expertise in DevOps practices, CI/CD implementation, and integration patterns.
• Familiarity with AI/ML tools and their application in development processes.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our   tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that’s always    working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you’re curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

#INDHP

#LI-NOTTINGHAM
#LI-REMOTE

We are seeking a dynamic Area Manager to join our Sales team, covering South Korea and Southeast Asia. This position is a fixed term contract for 3 years. This role is crucial in driving sales growth and building strong relationships with customers across the region as we expand our portfolio of journals, databases, eBooks, and archive products.

Although this role location is Seoul, South Korea, this is a home working position with the flexibility to work remotely within your territory, with the expectation that you will travel 2-3 days per week on average for customer site visits, exhibitions, and conferences. This role involves working outside of core hours and requires regular national and international travel.

Key Responsibilities:

• Promote and proactively sell Royal Society of Chemistry products to customers across South Korea and Southeast Asia, including consortia, universities, and corporate institutions, with a target of 3 customer meetings per day during travel periods.
• Work collaboratively with the Sales Manager, Asia Pacific to develop customer proposals and achieve sales targets.
• Develop and maintain strong business relationships with new and existing customers to ensure renewal and growth of business.
• Maintain sales and revenue analysis reports, accurately forecasting sales performance and tracking progress against targets.
• Proactively follow up on sales leads and enquiries, presenting and demonstrating relevant products to meet customer needs.
• Maintain up-to-date customer profiles via Salesforce, detailing contacts, areas of interest, opportunities, tasks, and activities.
• Represent RSC at academic and industry conferences and symposiums to maintain strong relations with impactful communities.
• Provide customer and market feedback to marketing and editorial teams on existing and potential products.

Qualifications and Skills:

• Successful field sales experience with a proven record of exceeding sales targets, preferably in STM publishing sales.
• Advanced negotiation and influencing techniques with strong closing strategies.
• Excellent interpersonal and communication skills, including verbal and written presentation skills.
• Proficient in Microsoft Office; experience of CRM systems (i.e., Salesforce).
• Self-starter and team player with the ability to work independently.
• Fluent spoken and written English and Korean
• Valid, clean driving licence.
• Experience of sales agent management is desirable.
• Master’s degree in Materials Science, Physics, Chemistry, Engineering, or similar is desirable.

About Us:

The Royal Society of Chemistry (RSC) is a not-for-profit organisation with a thriving international community of over 60,000 members, an internationally renowned publisher of high-quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences. Our purpose is to help the chemical science community make the world a better place.

Why Join Us?

At the RSC, we are committed to fostering a high-performing organisation that amplifies the impact of chemical sciences through strategic partnerships and customer-focused solutions. This role offers a unique opportunity to shape our presence in the South Korea and Southeast Asia markets, build meaningful relationships with leading academic and corporate institutions, and be a key contributor to our international growth.

How to Apply:

If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills and expertise match the competencies outlined in the Job advert.

Visit our Work For Us website to learn more about us, equal opportunities statement and inclusive culture pledge.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at or on +44 (0) and we will do our best to put any reasonable adjustments in place.

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at or on +44 (0) and we will do our best to put any reasonable adjustments in place.

If you have any questions, please contact us at

Ipswich, Suffolk - Onsite, with Hybrid working available after the initial probation period.

We are partnering with a well-established, market-leading organisation investing heavily in its digital and CRM capability. As part of this growth, they are looking for a Salesforce Business Process Manager to take ownership of process optimisation and platform improvement across the business.

This is not a pure admin or development role. It is a business-facing position focused on analysing, redesigning and improving end to end processes within Salesforce, ensuring the platform delivers measurable value across sales, operations and wider business functions.

The Role

You will:

• Analyse and map current business processes and identify opportunities for improvement within Salesforce
• Redesign workflows and implement best practices to improve efficiency and adoption
• Partner with cross-functional teams to gather requirements and drive change
• Translate business needs into practical, user-friendly Salesforce solutions
• Support data-driven decision-making through improved reporting and platform usage
• Drive continuous improvement and embed structured methodologies where appropriate

You will act as the bridge between business stakeholders and technical teams, ensuring Salesforce evolves in line with strategic objectives.

About You

We are looking for someone with:

• Strong experience working with Salesforce in a Business Analyst, CRM Manager or Process Improvement capacity
• Proven ability to map and redesign end-to-end processes
• Experience engaging stakeholders across sales, operations and leadership
• Confidence driving adoption, change and best practice
• A structured approach to process improvement, ideally with exposure to Lean or similar methodologies
• Strong communication and influencing skills

This role offers genuine ownership and visibility within a stable and growing organisation committed to long-term investment in technology.

If you are looking for a position where you can influence how Salesforce supports the wider business, rather than simply maintain it, this could be worth exploring.

For more info, get in touch with Ruben at Synergy

DGH Recruitment are currently recruiting on behalf of a leading client in the Utilities industry who require a Cyber Security Architect to join the firm in London on an initial 6 month contract basis. You will be responsible for ensuring the firms systems are secure, resilient, and aligned with national standards and best practice.

Please note this role falls Inside IR35, will require active SC clearance and will require 1 day in the London office per week.

Key Responsibilities:

Define and lead the organisation’s security architecture vision, principles, and long-term strategy.
Design and review secure system architectures across complex projects.
Identify security weaknesses and recommend proportionate mitigations.
Advise on the security implications of emerging technologies (e.g., cloud, microservices, identity solutions).
Maintain the security, privacy, and resilience risk register.
Lead security architecture assurance aligned with CAF and NCSC guidance.
Oversee penetration testing, vulnerability management, and remediation activities.
Ensure value for money from cyber security tools and third-party services.
Manage third-party contracts to ensure security requirements are embedded.
Act as the main point of contact for security briefings across the organisation.

Required Experience:

Chartered status via UK Cyber Security Council, CISSP, or equivalent.
Deep technical expertise in IT infrastructure and/or software development including Saleforce.
Extensive experience designing and reviewing secure architectures for complex systems.
Strong experience in risk assessment, risk management, and intelligence-informed decision-making.
Proven ability to influence senior leaders and communicate complex security risks clearly.
Experience developing and implementing pragmatic security, privacy, and resilience approaches.
Experience managing strategic plans, tracking risk reduction, and adjusting delivery based on emerging risks.
Experience managing and negotiating third-party contracts with embedded security requirements.

Please note this role falls Inside IR35, will require active SC clearance and will require 1 day in the London office per week.

Cyber Security Architect (Salesforce)

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

6 Months
Remote with rare travel to site in London
585 per day (Inside IR35)

Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National

Key Responsibilities:
Conduct generative user research to gather insights about user needs and behaviours.
Conduct evaluative user research to assess the success of design decisions
Create engaging narratives and stories based on research findings to communicate insights effectively.
Helping to develop user research as a discipline, advocating for best practice and articulating the benefit to stakeholders and colleagues

Skills:
Experience in user research
Strong storytelling skills with an ability to present complex information clearly.
Familiarity with creating user journey maps or E2E diagrams is a plus.
Excellent communication and collaboration skills.
Ability to juggle multiple competing priorities
Salesforce experience is a strongly preferable, some experience with SaaS is a must

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited (“ARM”). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

? Business Development Executive (B2B)
? Hybrid, North West London
? 28,000 - 38,000 starting salary + commission

About the Company
A fast?growing organisation at the heart of the food and consumer goods sector. Established for over 20 years, they equip businesses with powerful insight, data, and foresight to help them stay ahead in an ever?changing market.
They’re commercially strong and purpose?driven - combining industry?leading intelligence with a mission to support a more sustainable, resilient, and future?focused food system.
It’s a place where big ideas matter, learning is encouraged, and your work genuinely influences decision?makers across global FMCG and retail.

What you’ll be doing:
You’ll be one of the first friendly voices new prospects hear - opening doors, sparking conversations, and helping people understand the value this organisation brings.
Day to day, you’ll:

• Research and identify new B2B prospects
• Run personalised outreach (email, LinkedIn, phone) to start great conversations
• Book discovery calls for the senior BD team
• Qualify leads and help build a healthy, growing pipeline
• Keep CRM activity tidy and accurate (Salesforce)
• Build confidence in the proposition so you can talk about it naturally with new contacts

What You’ll Need

• Experience in B2B sales, outreach or customer?facing roles
• Confident communicator who enjoys connecting with new people
• Proactive, curious and organised, with a can?do mindset
• Interest in food/FMCG is a bonus

Benefits

• Competitive salary + performance bonus
• Market?leading pension
• Medical insurance
• Buy/sell holiday options
• Strong training & development pathway
• Hybrid working with flexibility and trust

What You Need To Do Now
Click apply with your latest CV - we’d love to hear from you!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.