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Site Reliability Engineer (SRE) Jobs

Overview

Find your next Site Reliability Engineer (SRE) job with Haystack – the premier IT job board connecting top SRE talent with leading tech companies. Explore the latest Site Reliability Engineer opportunities to ensure system reliability, scalability, and performance. Start your search now and advance your SRE career with roles tailored to your skills in monitoring, automation, and incident response.

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Visa sponsorship

Akkodis are currently working in partnership with a market leading service provider to recruit NOC Engineer to join their 24/7 support team in Belfast.

Please note you must be eligible to gain security clearance and happy to work on a rotational shift pattern.

The Role

As NOC Engineer you’ll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. You’ll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base.

The Responsibilities

Act as the first point of escalation for customer calls.

Log and manage faults/service requests via Remedy, resolving over 95% at first touch.

Work within strict SLAs to ensure timely resolutions.

Maintain accurate shift handovers and keep support tickets up to date.

Keep customers informed throughout the fault lifecycle.

Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems.

Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF.

Liaise with third-party engineers and suppliers to resolve issues.

Support field engineers with remote configurations and link checks.

Monitor network health using SolarWinds.

The Requirements

Proven experience in IT Helpdesk or NOC environments.

Strong troubleshooting skills in IT/Networking, with appropriate escalation practices.

Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support.

Familiarity with ITIL service environments and SLA adherence.

Excellent communication and customer service skills.

Eligible for Security Clearance.

If you are looking for an exciting new challenge to join a leading support team with opportunities to develop and progress further, please apply now.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Infrastructure Engineer

1st Step Solutions are supporting an M&E Contractor who have an opportunity for a on a Infrastructure Engineer on a Permanent basis based in London Barbican.

Hybrid model of work - 3 days in the office and 2 days at home.

Role overview:

The Infrastructure Engineer plays a key role in supporting the organisation’s IT strategy and digital transformation objectives. This position is central to driving the adoption of modern technologies while ensuring infrastructure remains secure, resilient, and aligned with business goals. The role requires a proactive approach to technology trends and continuous improvement across the IT estate.

Key Duties:

Configure, monitor, and maintain network infrastructure and ensure network security.

Support, administer, and assist in the development of server and user infrastructure, including virtualisation technologies.

Oversee software across servers and user devices. Maintain compliance with the internal Approved Software List. Administer ERP systems.

Monitor and maintain the Microsoft cloud environment.

Manage Helpdesk tickets, escalate where needed, and ensure SLA compliance. Conduct root cause analysis and implement solutions.

Deliver planned and ad-hoc IT projects within established frameworks.

Create and maintain all IT documentation.

Administer security tools and maintain governance, risk, and compliance standards. Improve security posture, using tools such as Microsoft Secure Score.

Support implementation of business process improvements. Review and suggest enhancements to current procedures.

Make independent decisions aligned with departmental and strategic IT objectives.

Act as Deputy for other roles when competent to do so and appoint a suitable Deputy during periods of absence.

Qualifications & Experience

Minimum 5 years in IT roles, including at least 2 years in a service delivery capacity. Experience with internal and external stakeholders, regulated environments, and ITIL-aligned processes.

A combination of the following is preferred: CompTIA (Networking, Security, A+, Server), Microsoft Certifications (e.g. Azure Administrator, Security, Server Hybrid Admin, Power Platform Fundamentals).

Membership in relevant bodies such as BCS, IEEE, ISACA, (ISC) , CompTIA, or ITIL/AXELOS.

Skilled in LAN/WAN management, VLANs, routers/switches, VPNs (Azure or Always On), firewall configuration, and protocols (DNS, DHCP, TCP/IP).

Proficient in PowerShell for automation and reporting. Knowledge of Power Automate and CI/CD pipelines.

Knowledge of disaster recovery and business continuity planning. Experience with storage solutions and playbook maintenance.

Experience with Microsoft Defender, Sentinel or equivalent SIEM tools, RBAC, PIM, and awareness of ISO 27001 / Cyber Essentials. Familiarity with IAM, PAM, XDR, and GRC tools.

Proficient in Microsoft 365, Azure, Entra, SharePoint, Exchange, Purview, Intune, Teams, Power Platform, and other Microsoft services.

Experience in Windows Server admin, OS hardening, patching, Hyper-V, VM provisioning, backup, HA, and clustering. Knowledge of AD/AAD, GPOs, Entra ID, SSO, MFA, and Conditional Access.

Open to adopting new tools, technologies, and methodologies.

Clear in both verbal and written communication; confirms understanding when conveying information.

Package:

Competitive salary

Private Medical

Healthcare Cash Back Plan

Life Assurance

Excellent annual leave

Employee Assistance Programme

Pension

Maternity and Paternity pay

Other discounts and company benefits

Windows Server System Administrator

Spectrum IT Recruitment

Windows Server Systems Administrator

Windows Server, VMware, Active Directory, AWS, DNS

40,000 - 52,000

Hybrid - 2 Days per week in the Southampton office

Windows Server Systems Administrator required to join a leading international Software Business committed to delivering high-performance IT solutions. This is a large operation and will be working within a 24/7 production environment with 85% of your time being Windows Server and 15% VMware.

As a Windows Server Systems Administrator you will maintain and contribute to the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments, responding to incidents, problems and helping other teams as necessary.

These roles have been created by team expansion and new client wins.

Key Responsibilities:

Manage, troubleshoot and maintain Windows Server environments

Be part of a 24/7 production environment of around 25 engineers in this team

Support multiple systems or applications of medium to high complexity

Manage Mail, DNS, FTP, IIS and Application environments

Participate in the On-Call rotation

Work with cabling, racking and other tasks in Physical Data Centres

Communicate events to stakeholders, teams and leadership

Skills Required:

4+ Years Windows Server Administration Experience (100+ Servers)

Production Environment Experience

Linux

Microsoft Certified, VMware Certified or AWS Certified would be desirable

If you have the relevant skills for this role and are ready for the challenge, then please send your CV to (url removed)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Service Desk Engineer (2nd Level)

Role: Service Desk Analyst

Location: Chesham, UK

Schedule: Onsite 3 days per week.

Key Qualifications-

Reporting relationship

This position reports to the Service Desk Lead

Core technologies and skills preferred for this role:

Ability to support core technologies. These technologies include but are not limited to- Microsoft Server all versions, Microsoft SQL, Microsoft Exchange, Microsoft Remote Desktop and RDApp infrastructure, VMware, Hyper V, Cisco, Citrix, Azure, Microsoft 365, Microsoft

Intune, HPE and Dell technologies, SonicWall, WatchGuard and Draytek technologies, Veeam, Adobe, Fortinet, Juniper

Key duties of role-

Description of the main duties

The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients

The role will provide expert and highly personable support to many clients across varied cutting edge and legacy technologies. The role is not field based

Working with Microsoft and major vendor technologies - with PCs, laptops, servers, peripherals and networks both in terms of hardware and software

Working with the Service Desk Management team, logging and categorising tickets and escalating cases where needed

Monitoring service desk ticket flow and ensuring correct priorities are assigned for all tickets

Reviewing case responses from clients and ensuring timely responses from our team, and ensuring good communication with customers maintained throughout

Working with the workshop and admin teams, ensuring that the hardware status and location can be traced via the service desk

Deputise for the Service Desk Management team

Working with Microsoft and our major vendor technologies - with client systems, appware, servers, peripherals and networks

The job role is fast paced and the environment is dynamic, friendly and supportive

The candidate must be capable of multitasking and be prepared to adjust the work priorities to meet clients’ needs at short notice

Candidates must present well and must speak and communicate clearly as they will be acting as ambassadors for the Company, communicating with all levels of staff within clients’ companies up to and including board level

If interested feel free to share your CV and I will get in touch with you.

GCS is acting as an Employment Agency in relation to this vacancy.

Location: E1 8EU, London

Hours: Monday Friday 9:00am 17:30pm

Exponential-e

Want to be part of a leading British-owned tech company?

Established in 2002, we are achieving year on year revenue

growth and reinvesting 95% of our profits back into our people and technology.

Your new role

We re looking for an ambitious technical individual knowledgeable within the UC space. Who will be responsible for the operation of Exponential-e Voice platforms including BroadSoft and Microsoft teams.

Making sure support tickets are updated and resolved within agreed SLAs.

Working with third-party vendors where necessary to resolve issues.

Assisting the UC & CX Service Delivery Team as needed.

Escalating complex issues to senior UCC Specialist or Architects.

Providing occasional out-of-hours or on-site support for key UC services.

Being part of the emergency on-call Rota for out-of-hours support

Expectations for the role in 3-6 months is to establish knowledge and apply experience to existing customers

What you ll need to succeed

Experience working with Carrier Grade UCaaS Platforms / Soft Switches.

Confident in SIP troubleshooting and network diagnostics.

Intermediate SIP troubleshooting knowledge.

Hands-on experience working in a technical support environment.

Knowledge of routers, switches and customer LAN environments.

Working at the forefront of technology you will gain hands on experience with UC technologies

Autonomy and freedom to manage your own time and workload

Hybrid home and office working

Dedicated Learning and Development team and access to a range of training, courses and certification support

Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!

Achieve your full potential, drive innovation, and inspire others with a career at Exponential-e Group!

Please click apply now to be taken to our website where you can see the full job description for the role.

Senior ICT Consultant - 3rd Line - Buckingshire & Berkshire

Position: Senior ICT Consultant

Location: Milton Keynes

Salary: 30,000 - 35,000

Mental health first aid

Employee assistance programme

Employee recognition scheme

This role will involve supporting a Trust of primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.

Responsibilities include:

Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints.

Resolve and manage any technical issues that impact the running of the school’s function by providing robust technical solutions.

Provide internal network support.

Help with the support/mentoring of the 1st/2nd support roles.

Enforcing and monitoring in line with School policies

Internal staff training

Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations.

Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware)

Skills/Abilities

Windows Server, Active Directory and Microsoft Operating Systems

Virtualisation Technologies - particularly HyperV

Cloud Technologies - Office365/Azure

Experience of leading on installations of servers and networks

Ability to make proactive decisions when an ICT emergency occurs.

Outstanding levels of customer service with positive & pro-active communication skills both verbal and written

Flexible and adaptable

Friendly and approachable

Excellent team player

Able to work independently and good at planning and organizing own time effectively

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

2nd Line Desktop Engineer x2 - Barrow-In-Furness

A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between 28-31k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client’s site at Barrow-in Furness.

Your role:

Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month.

Complete assigned tasks within agreed timeframes, ensuring quality and consistency.

Carry out NSR (Non-Standard Request) tasks within agreed timelines.

Collaborate with Level 3 teams to escalate and resolve major technical issues.

Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more.

Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We’ll work with you to accommodate any accessibility or personal needs.

Your skills and experience:

Strong knowledge of Microsoft Windows OS (Windows 10 & 7), including build, configuration, and registry settings.

Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory.

Familiarity with IT service models and ITSM tools (eg, ServiceNow).

Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity.

Experience with computer peripherals such as printers (including MFDs), docking stations, display screens, and scanners.

Exposure to Microsoft Exchange environments and experience with LTSC Channels and KIOSK setups is a plus.

Windows 11 Deployment Engineer 6 month contract

My client is looking for a Windows 11 Deployment Engineer that will be responsible for a laptop refresh project around Windows 11:

The successful candidate will not only be able to carry out this laptop refresh efficiently but also be able to offer 1st line support when required, to ensure all end users are set up and monitoring no issues occur.

The Deployment Engineer would have experience with Intune, SCCM, Laptop Refreshes, rolling out the new laptops to end users.

Deployment Engineer Requirements:

Proven experience with Windows 11 Laptop Refreshes

Skilled in deploying laptops

Previous experience working with end users on post-deployment support.

Comfortable working on-site 5 days a week

Experienced with Intune, SCCM, and Autopilot

Willing to take on both deployment and support tasks

Confident in troubleshooting and resolving issues

The Deployment Engineer will be required to work onsite 5 days a week.

Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Wintel Systems Administrator (Platform Manager) DV Cleared

Wintel Systems Administrator - Platform Manager - Must have an active DV Clearance

Are you a technical expert with a strong background in Windows systems and network management? Do you thrive in high-pressure environments, prioritising critical tasks and resolving incidents swiftly? If you’re looking for a role where you can make a real impact, collaborate with a dynamic team, and support global customers in challenging environments, this could be your next move!

Your Role:

Maintain and support a Windows-based Live Service Network with various hosted applications.

Provide 3rd Line technical support, troubleshooting and resolving issues efficiently.

Work within configuration and change management policies to ensure smooth operations.

Collaborate with different departments to maintain network security.

Ensure all processes, procedures, and work instructions are followed.

Keep accurate records of network components, maintenance activities, and inventory.

Provide on-call technical support on a rotational basis (1 week in 3).

What You Need:

Strong knowledge of Windows systems

Good understanding of networks

Experience running and maintaining a monthly security patching process

PKI (Public Key Infrastructure) knowledge

Bonus Skills (Desirable but Not Essential):

Understanding of how to account for sensitive material.

Experience in maintaining a document library.

Ability to run and interpret daily environment checks.

If you’re a dedicated and proactive professional, eager to take on a technical challenge and support global customers, apply today!

3rd Line Cloud Support Network Engineer - DV Cleared

3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance

We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You’ll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset.

Key Responsibilities:

Provide 3rd line network support to a secure, mission-critical environment

Monitor Event Management tooling, triage alerts, and escalate where necessary

Engage with internal teams, customers, and stakeholders on issue resolution

Contribute to service improvement and documentation upkeep

Shift patterns are 07:00-15:00 and 11:00-19:00

Technical Requirements:

VCenter NSX-T

Cisco Firepower Management Centre

Cisco IOS

Cisco ISE

Juniper Switches & JUNOS

SolarWinds

Active Directory

Windows Servers

It Infrastructure Engineer

Our client is an established engineering company who are looking to bring on board a IT Infrastructure Engineer. This role is key to supporting the company s IT strategy, digital transformation initiatives, and ongoing technology improvements.

You will play a central role in maintaining and improving IT infrastructure, supporting business systems, and ensuring security and compliance across the business.

Key Responsibilities:

Configure, monitor and maintain network infrastructure and security.

Administer servers, virtualisation and user hardware.

Manage software deployments and compliance processes, including ERP systems.

Monitor and maintain Microsoft 365, Azure and identity services.

Oversee Helpdesk operations, SLA compliance and incident resolution.

Lead IT projects and implement process improvements.

Maintain IT documentation and ensure governance standards are met.

Drive security improvements and maintain compliance with industry standards.

Support disaster recovery and business continuity planning.

Automate processes using PowerShell, Power Automate and other tools.

What they are looking for:

Minimum 5 years IT experience, including service delivery.

Strong knowledge of ITIL practices, compliance frameworks and regulated environments.

Proficient in Windows Server, Active Directory/Azure AD, GPO, Hyper-V and virtualisation.

Experience with Microsoft 365 suite, SharePoint, Teams, Intune, Power Platform and cloud services.

Security aware, with experience in Microsoft Security Suite, Defender, Sentinel/SIEM, IAM, PAM and GRC tools.

Skilled in networking, VPNs, firewall configuration and troubleshooting TCP/IP, DNS, DHCP.

Strong problem-solving skills and ability to work independently or as part of a team.

Excellent communication, adaptable, and keen to keep up with new technologies.

If this role seems of any interest, please feel free to apply or contact Adam on the details attached.

IT Network Technician - Cornwall

IT Network Technician - Up to £35,000

I am currently seeking a IT Network Technician to be based fully on-site in the cornwall area. The right IT Network Technician will be part of the IT team in a school and will have skills in general IT support while also having excellent networking skills aswell.

Benefits include:

Salary up to £32,000

LGPS Pension

20 days leave + bank holiday

An extra day off after prolonged service

Shirter days on Friday

Key Responsibilities:

ServiceDesk Management

Cloud migration & Development

VoiP Telephony Systems

PrintersManage network security

Skills & Experience:

Experience in a school environment

Net work infrastructure

Proficient in a range of systems and applications, including server virtualisation, security, cloud technologies, and wired/wireless networks (mainly Microsoft-based)

Active Directory

Group Policies (on-prem)

Different OS Environents

Backup solutions of disaster recovery

This is a fantastic opportunity and the job ends soon so apply now and don’t miss out!

If you are interested in this position please click ‘apply’.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Tenure: Contract

Salary: £27000 - £32000 per annum

Location: Cornwall,

IT Infrastructure Engineer up to £36,000 per annum, plus car allowance - Uxbridge, UB8 1HE

IT Infrastructure Engineer up to £36,000 per annum, plus car allowance

Uxbridge as Head office, travel to other UK sites required.

Do you come from an Infrastructure background with strengths in networking, firewalls, routers, servers, and problem solving.

Are you passionate about improving systems and processes with experience in working with Servers, Storage & networks?

If so, this may be just the role for you.

This role is reporting into the Infrastructure Manager and is suitable for a highly energetic, technically minded individual. The right candidate will apply high levels of attention to detail and want to further develop existing strong skills in IT infrastructure. Being involved in the maintenance and support of our infrastructure your day to day will consist of

Overseeing the day-to-day support of all production platforms to ensure the availability, integrity, and confidentiality of all core infrastructure elements, including but not limited to servers, storage, comms and recovery management.

You will be responsible for the operations of secure and highly available computing platforms, servers, and networks. You will install, maintain, upgrade, and continuously improve the Apcoa Parking operating environment.

Managing networks, and firewalls and troubleshooting advanced network issues.

Responsible for new site installations, upgrades and maintenance of remote site infrastructure.

Providing high-level 3rd Line Infrastructure support you will proactively plan upgrades and system maintenance within IT roadmap.

You will take ownership of user problems and follow up the status of problems on behalf of the user. This includes communicating progress in a timely manner.

How do you know if you’re right?

If you have a methodical approach to problem analysis & problem solving , h igh attention to detail, keen eye for record keeping and documentation with a hunger to improve systems and process then we would love to hear from you.

With an extensive knowledge of IT infrastructure, you should have solid experience of Microsoft, networking, IT Hardware, troubleshooting and diagnostic skills.

The role requires you to work well with cross-functional resources to deliver short to medium term objectives and to set the pace for action and deliver results to management / senior management.

So, are you a reliable hard working and energetic individual? Are you process orientated and KPI driven?

Click “apply” today and one of our team will be in touch soon!

In return we will offer a competitive salary of £36,000, plus a £4,000 per annum car allowance, 25 days holiday plus 8 Bank Holiday as well as standard pension contributions, full training and development and an employee discount scheme. Travel to other APCOA Services offices may be required. Normal hours will be 5 working days (Monday to Friday) but you may be required to work out of these times including Weekends and Bank Holidays on rare occasions.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.

Information Technology - Infrastructure Project Manger - London, United Kingdom

Information Technology - Infrastructure Project Manger - London, United Kingdom JOB DESCRIPTION This role requires an Infrastructure Project Manager to effectively manages and develop the ICT network and infrastructure services in conjunction with the Infrastructure Manager supporting of the strategic and operational business requirements. The role requires someone to ensure on a day-to-day basis the ICT requirements of the company are efficiently and effectively met and all ICT systems are fully functional at all times.

RESPONSIBILITIES Main responsibilities

Supports the security of the Company’s network and ICT resources

Delivers robust, efficient and professional operational IT service to key stakeholders

Maintains documentation of systems, maps, procedures, user and technical information

Support the network equipment and services, Virtual servers, network storage devices, network communications equipment

Day to day support of LANs, WANs, internet, security and wireless implementations

Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures

Monitors business critical processes and systems

Installs, configures and supports new and existing servers and network infrastructure

Actively learns and develops to stay up to date with developments in areas of expertise and to meet the changing needs of the job

Encourages and supports the development of other members of your team and the organisation

Ensures compliance with the companies policies, procedures and contract of employment

Undertakes any other duties that may reasonably be required, and are commensurate with the grade of the job, in furtherance of the objectives of the Fund

Deputise for the infrastructure Manager

QUALIFICATIONS Skills/Experience

Specialist in Windows server infrastructure operational support, including administration of on-premises and cloud platforms

Excellent troubleshooting & diagnostic skills, including the ability to work well under pressure and follow investigations through to logical conclusions

Knowledge of Microsoft best practices for security configurations (policies), migration, and VMware VM management

Management of infrastructure projects

Experience of working with security, networking, server, software application management and support

A good understanding of managing a Microsoft Active Directory-based network with common Microsoft server components; Exchange Server Hybrid, SQL Server, Windows Deployment Systems, SharePoint, Microsoft 365, Cloud based Telephony, Cyber Security and Prevention, Cloud based Backup and Restore

Knowledge of VMWare High-Availability virtual server hosting infrastructure and storage area networks

Microsoft Azure including:

Azure Active Directory

SSO

Multi-Factor Authentication

Knowledge cyber security best practices.

IT and Email Security

Change management - adhering to correct procedures to ensure that any changes are carried out successfully

Problem management & incident management - liaising with relevant parties to achieve an acceptable resolution

About you

Good interpersonal skills which are required when liaising with business users

An ability to remain composed when working in difficult situations, and to be proactive in leading the team toward resolutions

The position will involve dealing with all levels of Management so therefore good verbal and written communication skills are essential

Takes pride in providing excellent customer service

Ability to absorb and retain information quickly

Ability to present ideas in user-friendly language

Experience of working in a team-oriented, collaborative environment

Working Conditions: Normal working conditions with the absence of disagreeable elements.

Note : The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended December 31, 2024, Newmark generated revenues of nearly $2.8 billion. As of December 31, 2024, Newmark and our business partners together operated from approximately 170 offices with over 8,000 professionals across four continents. To learn more, visit nmrk.com or follow @newmark.

IT Support Technician - Devon

IT support technician - MSP

Up to £30k

Working from home with client visits

Devon

Benefits:

Work from home (apart from client visits and initial onboarding)

Health care plan

Holiday increases with length of service

Team socials

Retails discounts

Subsidised Broadband

I am working with an MSP in Devon who is looking for a skilled IT support technician with extensive first line, and some second line experience to join the team.

This role will require client site visits and as such you will need to be able to drive to be successful.

You will be providing day to day IT support for clients, remotely and on site when needed.

You will be answering and triaging calls, sticking to SLA, managing your time effectively, and escalating when necessary.

You will be providing customer updates and ensuring customer satisfaction as well as updating documentation as necessary.

You will work with third party vendors when necessary.

You will be involved with hardware builds.

This company has an excellent reputation, and you will be exposed to a wide range of technologies and technical support that will advance your skillset.

What they are looking for:

Great communicator

Ideally experience in an MSP or supporting lots of external end users.

Drivers license

Microsoft 365 - Azure / Entra, Exchange Online, SharePoint, Office

Internet support - diagnostic, installation etc.

Hardware support - including printers, laptop

Various OS support - Windows, MacOS

Group Policy

DHCP, DNS

Desirable:

Remote monitoring and Management tools - DATTO

Virtual Environments - Hyper-V, VMWare

Networking experience - modems, routers and switches.

Data Storage - RAID, NAS etc.

This role requires right to work in the UK, and a valid UK drivers license as well as access to a vehicle.

Due to the nature of the role, you will need to complete a DBS check to be successful - once selected.

This is an urgent role - if you are interested, then please apply quoting reference:

MSP , managed Service provider , Microsoft 365 , Azure Active directory , Entra ID , Exchange , SharePoint , Office 365 , DHCP , DNS , routers , switches , Hyper V , VMWare , Veeam , MacOS , Windows , group policy , configuration , laptop , RMM, MSP , managed Service provider , Microsoft 365 , Azure Active directory , Entra ID , Exchange , SharePoint , Office 365 , DHCP , DNS , routers , switches , Hyper V , VMWare , Veeam , MacOS , Windows , group policy , configuration , laptop , RMM, MSP , managed Service provider , Microsoft 365 , Azure Active directory , Entra ID , Exchange , SharePoint , Office 365 , DHCP , DNS , routers , switches , Hyper V , VMWare , Veeam , MacOS , Windows , group policy , configuration , laptop , RMM, MSP , managed Service provider , Microsoft 365 , Azure Active directory , Entra ID , Exchange , SharePoint , Office 365 , DHCP , DNS , routers , switches , Hyper V , VMWare , Veeam , MacOS , Windows , group policy , configuration , laptop , RMM, MSP , managed Service provider , Microsoft 365 , Azure Active directory , Entra ID , Exchange , SharePoint , Office 365 , DHCP , DNS , routers , switches , Hyper V , VMWare , Veeam , MacOS , Windows , group policy , configuration , laptop , RMM

If you are interested in this position please click ‘apply’.

Job Tenure: Permanent

Salary: £28000 - £30000 per annum + Work from home, Health care plan

Location: Devon,

IT Technician - Weston-Super-Mare

We have an excellent opportunity for an IT Technician to join an organisation based in Weston super mare. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You’ll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs.

Benefits for the IT Technician

24 days + bank holiday

Career progression

Pension

Key Responsibilities for the IT Technician:

Acting as the first point of contact for all IT Support queries

Assisting users remotely or face to face, offering deskside support when needed.

Working closely with Senior technician ensuring tickets are escalated and resolved where needed.

Researching and documenting solutions to problems on the companies knowledge base.

Required Skills & Experience of the IT Support Engineer:

Good working knowledge of Windows operating systems (10/11)

Experience with Office365 applications and environment

Understanding of Active Directory and Windows Server

Basic networking skills (TCP/IP, DNS and DHCP)

Excellent communication skills both written and verbal

If you are interested in this position please click ‘apply’.

Job Tenure: 0

Salary: £24000 - £25000 per annum + 24 days+bank, Career progression, pension

Location: Weston-Super-Mare, Somerset

IT Service Desk Technician - Gloucester

IT Service Desk Technician - Gloucester (on site and must be able to drive) - 6-Month Contract - £180-£200/day inside IR35

I’m seeking an experienced IT Service Desk Technician for a public sector organisation based just outside of Gloucester.

You’ll be supporting internal users on a range of 1st & 2nd line technical issues, ranging across hardware, software and other services. You’ll be working alongside an established team, within an ITIL environment, dealing with users face to face, remotely and occasional walk ins.

Must have NPPV3, SC, or DV Clearance is highly desirable.

Key Responsibilities for the IT Service Desk Technician:

Working through technical issues related to desktop, laptop, network, and application issues.

Providing 1st and 2nd line support to internal users via telephone, self-service portal, emails, and in-person walk-ups.

Support users with Microsoft Office 2016/365, Windows 10/11, Outlook, SharePoint, and other Microsoft tools.

Experience with Intune or SCCM

Experence with Active Directory

Loging and managing tickets in the businesses ITSM

Working with escalation points in line with agreed service levels.

Visit user desks or remote offices when required to provide on-site support

Maintain accurate asset and configuration records.

Understanding of ITIL processes

Experience with ITSM tools.

Excellent communication skills

If you are interested in this role or looking for something similar, please contact Alex directly on

If you are interested in this position please click ‘apply’.

Job Tenure: Contract

Salary: £180 - £200 per day

Location: Gloucester, Gloucestershire

Infrastructure Manager

Are you an ambitious and highly motivated IT professional seeking a new opportunity at a successful and growing international group? If so, you will be interested in this exciting opportunity to join us as Group Infrastructure Manager at an exciting stage of our development.

The Opportunity

Reporting to the Group Head of IT Operations, the Infrastructure Manager will be responsible for the strategic development and operational maintenance of an efficient ICT infrastructure across the Orbital Group. They must be customer service focused, able to provide a high standard of technical support for ICT infrastructure operations of the schools and act as second point of contact for all Network and infrastructure related issues.

The post holder will be responsible for defining and implementing key IT policies, procedures and best practices relating to all aspects of the group’s infrastructure systems, leading on improvement and implementation projects to meet the needs of the group and its users.

About you

The successful candidate should be capable of working collaboratively as part of a high-performing senior team. You should be a self-starter, motivated to identify improvement opportunities and finding and implementing solutions to realise these. You should have a wide-ranging experience and working knowledge across a variety of technologies, with an excellent track record of successfully managing an IT team.

Whilst knowledge of the educational system is useful, a willingness to learn about this specialist field is as important. Spanish language ability to a professional working level would be a distinct advantage.

Interested candidates should read and review the attached job description and person specification to understand greater detail about the role prior to making an application.

Skills & Responsibilities

Network Design & Implementation

Build scalable, fault-tolerant networks using Cisco, Aruba, Ubiquity routers, switches, wireless systems, and firewalls.

Security Solutions

Strengthen security with Fortinet, WatchGuard, and Palo Alto; apply policies, VPNs, and UTM features.

Routing & Switching

Manage VLANs, STP, link aggregation, and routing protocols for seamless data flow.

Monitoring & Troubleshooting

Use Wireshark, NetFlow, and SNMP to detect and resolve issues, ensuring performance.

Cybersecurity

Apply current best practices to defend against threats and breaches.

VPN Technologies

Deploy IPsec, SSL VPN, and GRE for secure remote access.

Documentation

Maintain diagrams, configs, and SOPs for clarity and continuity.

Collaboration & leadership

Align with teams and stakeholders to meet network needs and share updates.

Why join us?

Orbital Education focuses on delivering quality education to its students around the globe. We educate more than 7,500 people from 128 nationalities, sending them on to high quality universities. We are an expanding group with schools already in Spain, Hungary, Slovenia, Albania, China, Mexico, Ecuador and Qatar, with exciting plans to add new schools to the group.

You will join a strong, experienced and award-winning team, with specialist expertise across key areas of School Management and Business Support. Collaborating closely with your colleagues and Group’s Executive Committee, you will be provided with opportunities develop your expertise and exert influence at a senior level.

This is an exciting opportunity to:

Be part of a global community, collaborating with influential individuals and leaders worldwide, who have a wide range of expertise in both the international school market and business operations.

Engage with colleagues, business contacts, and networks of influential leaders across the globe.

Benefit from opportunities for professional growth and continuous improvement in practice.

Working at Orbital

As an organisation, Orbital believe in offering progression and providing exciting opportunities worldwide for all of their employees, this emphasis on personal development has been key to their success so far and shows a fantastic ethic for future consideration for the company and especially their IT teams.

This is a very rare opportunity for you to advance you career within a rapidly growing business hosting greenfield projects, an eclectic range of technologies and management, and the ability to work alongside inspiring colleagues and senior stakeholders on a day-to-day basis.

To discuss further hit apply or get in touch with Luca Valeri on (url removed)

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Senior IT Support Technician - Leeds

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK s largest suppliers. Steeper s vision is to create life s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.

We have an exciting opportunity for an experienced IT Support Technician to join our IT support team at our headquarters based in Leeds.

The Role:

Working alongside the support team, the successful candidate will be responsible for providing second-line support to the users within our business as well as our NHS customers. The successful candidate will also assist with IT-related projects when the opportunity arises. The IT Support team are responsible for providing a full support service to the business which includes account management, office 365 suite of apps, on site Windows based servers, printers, photocopiers and networking. When necessary, attending remote sites to provide onsite support and install hardware.

Responsibilities:

To provide technical support, answering support queries either onsite or via phone or email.

To maintain a high degree of customer service for all support queries.

To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member.

To log all calls on the call logging system and maintain full documentation.

Respond to enquiries from clients and help them resolve any hardware or software problems.

Support users in the use of Computer equipment by providing necessary training and advice.

Support and aid the development of less senior members of the team.

Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Leader.

Manage workloads and notify the IT Project & Support Team Leader when KPI/Targets are going to be breached.

To allocate more complex service issues to the relevant IT Support team member.

Raise any security concerns to the IT Project & Support Team Leader.

Maintain reports and logs in line with departmental policy.

Obtain quotes and process orders in line with departmental policy.

Setting up and configuring new laptops and desktops.

Installing authorised software to laptops and desktops.

Configure/maintain computer systems, networks and peripherals as instructed.

If required, undertake trips to other sites/data centre including staying overnight where appropriate (and maintain a valid UK driving licence).

On occasion, be available to cover alternate shifts in the event of absences & Holidays.

Keep abreast of IT Trends and engage with IT Project & Support Team Leader to develop personal development plan

Any other duties as requested by the IT Project & Support Team Leader.

What we are looking for:

Must hold a valid UK driving licence

Active Directory user and computer administration

Windows desktop and Windows Server administration

Microsoft 365 and Microsoft Azure experience, including Exchange Online, SharePoint Online and Microsoft Teams

General Network administration and troubleshooting, TCP/IP and WAN/ LAN /Wi-Fi

Experienced with hardware troubleshooting across a range of devices.

Exceptional Customer Service skills with good telephone manner

Proven experience working within IT service delivery

Excellent troubleshooting and problem-solving skills

Excellent ability to transfer knowledge within a team

The below skills/experience would be beneficial to the role:

Experience supporting 8x8 Phone systems with Poly phones

Experience working with VMware Virtual Data Center and Microsoft HyperV

Experience with Android Mobile devices

Experience working with Veeam Backup & Replication

ITIL Certified

Own car with Business Level Insurance

The ideal candidate will have previous experience in IT Support\Helpdesk with solid Customer Service experience and preferably be Microsoft certified.

Steeper is a proud disability confident employer and recipient of a recognised Investors in People accolade. Steeper is committed to valuing diversity and treating everyone who works for or wishes to work for us fairly. We will treat everyone with the same attention, courtesy and respect, regardless of age, impairment, ethnic origin, nationality, religion or belief, social class, sex, sexual orientation, gender reassignment, marital or civil partnership status, responsibility for dependents, pregnancy and maternity or trade union activity. Steeper is committed to act positively towards disabled people and we actively welcome applications from disabled people.

IT Infrastructure Engineer

As an IT Infrastructure Engineer, you’ll be at the heart of our digital transformation, working across a wide range of technologies to support, develop, and secure our IT systems. You’ll collaborate with teams across the business to ensure our infrastructure is robust, efficient, and aligned with strategic goals.

This is a hands-on, technical role where your input will directly impact our operational success and future growth.

Who We Are

We are committed to creating a sustainable built environment. Our mission is to work collaboratively with stakeholders to deliver excellence in complex infrastructure engineering. Our values - Right First Time, Respect, Integrity, Teamwork, and Excellence - are at the core of everything we do.

Key Responsibilities

Manage and maintain core infrastructure including networks, virtual servers, and on-prem/cloud environments (O365, Azure, Entra)

Monitor and support endpoint and server software, adhering to approved processes and licensing

Support our ERP (COINS) and internal software systems

Act as an escalation point for helpdesk tickets and drive service improvements

Lead and contribute to IT projects, both planned and ad hoc

Improve our IT security posture, aligning with standards like Cyber Essentials and ISO 27001

Create and maintain detailed documentation and technical playbooks

Identify opportunities for digital and process improvements

Support disaster recovery and business continuity planning

Automate system tasks using scripting tools like PowerShell and Power Automate

What You’ll Bring

At least 5 years’ experience in IT, including service desk and infrastructure roles

Strong knowledge of Microsoft environments - including O365, Azure, Intune, Defender, SharePoint, Teams, Entra ID, and Power Platform

Solid technical foundation in networking, server admin, virtualisation (Hyper-V), IAM/PAM, and endpoint security

Familiarity with ITIL practices, compliance frameworks, and regulated environments

Hands-on experience with automation, scripting, and CI/CD pipelines is a plus

Excellent communication, problem-solving, and project management skills

Preferred Qualifications

Microsoft Certifications (e.g. Azure Administrator, Security Compliance, Server Hybrid Admin)

CompTIA (Network+, Security+, Server+)

Membership in a professional IT body (e.g. BCS, ISACA, (ISC) , ITIL

SC Cleared, IT Support, 2nd Line Support, Laptop,Desktop

Seeking an SC Cleared 2nd Line Desktop Support person for a 6-12 month on site government contract.

Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo.

Mac OS experience and knowledge, desktop and Mac Book

Good MS office products experience - Office 365 and Teams.

Experience of using Apple, Android and other mobile devices.

An understanding of wireless connectivity and fault diagnostics.

To be able to floor walk and deal with any technical quires as well as walk-up Tech Bar environments.

Able to navigate around the OS, to find and recreate desktop shortcuts.

Able to add printers and map network connections.

Able To follow scripts to build and configure laptops and desktops.

To perform moves and changes and set up workstations.

Experience and knowledge in Server technology including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, Tape library, storage, configuration and hardware.

Cisco knowledge

Excellent customer skills are essential

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

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Frequently asked questions

What is a Site Reliability Engineer (SRE)?

A Site Reliability Engineer (SRE) is a professional who applies software engineering principles to IT operations. Their primary goal is to create scalable and highly reliable software systems by automating infrastructure, monitoring applications, and improving system performance.

What skills are typically required for SRE jobs?

Common skills for SRE roles include proficiency in programming languages like Python, Go, or Java, expertise in cloud platforms (AWS, GCP, Azure), knowledge of containerization and orchestration tools (Docker, Kubernetes), experience with monitoring and logging tools, and strong problem-solving abilities.

What types of companies hire Site Reliability Engineers?

Many companies across industries hire SREs, including tech startups, large enterprises, cloud service providers, financial institutions, and e-commerce companies. Any organization with complex, high-availability systems may require SRE expertise.

How can I prepare my resume for SRE job applications?

Highlight your experience with automation, system administration, and software development. Include specific tools and technologies you've worked with, examples of uptime improvements or incident response, and any relevant certifications such as Google’s Professional Cloud DevOps Engineer.

Are remote SRE jobs available on this platform?

Yes, our job board features both on-site and remote Site Reliability Engineer positions, allowing you to find opportunities that fit your location preferences.

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