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Senior IT Support Engineer
VIQU IT
Guildford
Hybrid
Senior
£40,000 - £45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

South East England Field-Based / Hybrid (80% Remote) 18 Month FTC

£40,000 - £45,000 + Benefits

VIQU has partnered with a leading organisation to recruit a Senior IT Support Engineer to support schools across South East England with advanced IT projects, audits, and escalated technical support. This Senior IT Support Engineer role is ideal for a proactive and adaptable professional who thrives in a field-based position, working closely with local IT teams and educational stakeholders. As a Senior IT Support Engineer, you will play a key role in delivering technical solutions, improving infrastructure, and supporting critical IT operations, while balancing remote work with on-site visits across the region.

Key Responsibilities:

• Support delivery of medium-scale IT projects, including procurement and rollout of systems
• Conduct technical audits of IT systems and processes, identifying risks and improvement opportunities
• Provide expert problem-solving and challenge existing approaches to implement effective solutions
• Contribute to IT estate refresh planning, including budgeting and infrastructure improvements
• Deliver training and guidance to local IT staff to build capability
• Provide short-term specialist support during IT incidents or crises
• Work closely with stakeholders across schools, communicating technical concepts clearly
• Travel to schools across South East England as part of project delivery (within working hours)

Key Requirements:

• Proven experience in a 2nd or 3rd line IT support or technical role
• Strong technical troubleshooting and problem-solving skills
• Experience with technologies such as Intune, Azure, Active Directory, and cloud infrastructure
• Knowledge of networking solutions such as Meraki or Ubiquiti wireless systems
• Ability to work independently and take ownership of technical projects
• Excellent communication skills with experience engaging non-technical stakeholders
• Experience within education or schools is desirable but not essential
• Full UK driving licence and willingness to travel across the region

Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website
Know someone exceptional for this Senior IT Support Engineer position? Refer them and receive up to £1,000 if successful (terms apply).
Follow us on IT Recruitment for more exciting opportunities.

Senior IT Support Engineer

South East England Field-Based / Hybrid (80% Remote) 18 Month FTC

£40,000 - £45,000 + Benefits

2nd Line Support Engineer
VIQU IT
London
Hybrid
Junior - Mid
£300/day - £350/day
RECENTLY POSTED

2nd Line Support Engineer (Infrastructure)
Location: Hybrid / UK-based
Contract Length: 6 months
IR35 Status: Outside IR35

Overview

We are seeking a proactive and detail-oriented 2nd Line Support Engineer to support and maintain server infrastructure across both on-premise and cloud environments. This is a hands-on role suited to someone with solid foundational experience who is looking to deepen their skills across infrastructure, backend systems, and some frontend/server-facing technologies.

You will work closely with senior engineers to support, monitor, and maintain systems, assist with upgrades, and ensure platform stability within a highly regulated environment.

Key Responsibilities

  • Provide 2nd line support for physical and virtual server environments
  • Monitor system performance, investigate issues, and carry out troubleshooting across backend infrastructure
  • Support and maintain Windows Server platforms (basic Linux exposure beneficial)
  • Assist with server upgrades, patching, and migration activities (Windows & SQL Server)
  • Support core services including Active Directory, DNS, DHCP, and Group Policy
  • Work with monitoring tools to ensure system availability and performance
  • Assist in maintaining security standards and compliance requirements
  • Collaborate with senior engineers and other teams on infrastructure improvements
  • Contribute to documentation, runbooks, and standard operating procedures

Key Skills & Experience

  • Experience in a 2nd Line Support or similar infrastructure support role
  • Working knowledge of Windows Server environments
  • Basic understanding of Active Directory, DNS, DHCP, and Group Policy
  • Experience troubleshooting server, application, or infrastructure issues
  • Awareness of backend systems and how they interact with frontend services
  • Exposure to SQL Server (support, basic queries, or maintenance tasks)
  • Familiarity with monitoring tools and alerting systems
  • Understanding of security and compliance in regulated environments (desirable)
  • Exposure to cloud platforms such as Azure or AWS (beneficial but not essential)
  • Basic scripting knowledge (PowerShell or similar) is a plus

Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Unix Engineer
TXP
Cumbria
Hybrid
Mid - Senior
£575/day
RECENTLY POSTED

UNIX Engineer - SC Cleared (Central Government)

Location: Barrow-in-Furness (Hybrid working - approximately 50% onsite)
Rate: £575 per day (Inside IR35)
Contract Length: Initial 3 months (with potential extension)

Role Overview

We are seeking an experienced UNIX Engineer with active SC clearance to support a Central Government programme operating within a highly secure and regulated environment.

The successful candidate will support and enhance enterprise level UNIX infrastructure, with a strong focus on Oracle Solaris platforms, LDOM virtualisation, and the delivery of resilient, high availability systems. The role will involve system administration, platform optimisation, and migration activities, working closely with infrastructure and application teams to maintain performance, stability, and compliance with government security standards.

Please note: Active SC clearance is essential for this role. Applications without current SC clearance cannot be considered.

Key Responsibilities

  • Administer, support, and maintain Oracle Solaris environments across T-series hardware (T5, T7, T8)
  • Configure, manage, and support LDOMs (Logical Domains) within a virtualised infrastructure
  • Deliver UNIX system migrations and upgrades, ensuring minimal disruption and risk
  • Design and implement high-availability and resilience solutions, including clustering and failover
  • Monitor system performance, identify issues, and carry out advanced troubleshooting
  • Collaborate with infrastructure, network, and application teams to ensure seamless integration
  • Ensure systems remain compliant with Central Government security policies and operational standards
  • Produce and maintain technical documentation and contribute to continuous improvement initiatives

Required Skills and Experience

  • Active SC clearance (mandatory)
  • Strong hands-on experience administering Oracle Solaris
  • Proven experience configuring and managing LDOMs
  • Experience working with Oracle T-series hardware (T5, T7, T8)
  • Demonstrable experience delivering UNIX migrations and platform upgrades
  • Knowledge of clustering technologies for high availability and disaster recovery
  • Solid understanding of UNIX networking, storage, and security principles
  • Ability to troubleshoot complex issues in secure, enterprise environments
Windows Endpoint Infrastructure Engineer
Tec Partners
Glasgow
Hybrid
Mid - Senior
£550/day - £595/day
RECENTLY POSTED

Job Title: Windows Endpoint Infrastructure Engineer

Location: Glasgow (3-days per week on-site)

Rate: 550 - 595 per day, outside IR35 (dependent on experience)

Duration: 12 months

Tec Partners are working with a world-leading technology client who are currently looking for an experienced Windows Endpoint Infrastructure Engineer, to work on assignment with a financial services customer. As a Windows Endpoint Infrastructure Engineer, you will bring strong PowerShell experience, and experience installing, running and troubleshooting endpoints in a large-scale environment.

What they are looking for:

  • Extensive expertise in Windows Infrastructure and Windows Endpoints
  • Extensive PowerShell experience and expertise
  • Experience delivering solutions end-to-end

This is an exciting opportunity for an experienced Windows Endpoint Infrastructure Engineer to join a truly world-class business, which will give you access to incredible learning and development opportunities, and work on assignment with an equally exciting customer. If you are a Windows Endpoint Infrastructure Engineer, or similar, with the skill set listed above, then get in touch right away to find out more!

If you are interested in this position or would like to discuss further, please send your CV for immediate review.

2nd Line Support Engineer
Rubicon Recruitment
Poole
In office
Junior - Mid
£30,000 - £32,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

2nd Line Support Engineer Poole £31,000 DOE

As a 2nd Line Support Engineer within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines.

As a 2nd Line Support Engineer, you ll benefit from:

  • Holiday Allowance: 25 days’ holiday plus bank holidays, with additional holiday for long service.
  • Company bonus scheme
  • Pension Scheme: Established company pension scheme.
  • Health & Wellness Program: Access to health & wellness and employee rewards platforms.
  • Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications.

As a 2nd Line Support Engineer, your responsibilities will include:

  • Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks.
  • Configure and Upgrade: Upgrade and configure hardware, software, and related services.
  • Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles.
  • Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed.
  • Client Interaction and Site Visits: Manage client calls and conduct site visits when required.

As a 2nd Line Support Engineer, your skills and experience will include:

  • Helpdesk Experience: At least 2 years’ experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask.
  • Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint.
  • Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP.
  • Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing.
  • Certifications: Completed or working towards Microsoft 365 accreditation.

Interested?

If you re ready to take the next step in your career as a 2nd Line Support Engineer, this role offers the chance to deepen your technical expertise and build long-term progression. Apply today with an up-to-date CV or call Josh at Rubicon for more information.

IT Manager
Network IT Recruitment
Ashbourne
In office
Mid - Senior
£50,000 - £60,000
RECENTLY POSTED

Role: IT Manager
Location: Ashbourne (Fully On-Site)
Salary: £50,000 - £60,000

Network IT are supporting a growing organisation in the search for an IT Manager to take ownership of their IT environment. You’ll be the go-to person for all IT matters, ensuring systems run smoothly, resolving issues efficiently, and identifying opportunities to improve standards and processes.
This is a hands-on role requiring a broad technical skill set, covering support from 1st to 3rd line, coordination with third-party providers, and the ability to influence IT strategy. The organisation operates as a majority cloud environment leveraging Microsoft 365, with some Legacy on-premise Servers supporting critical business processes, so you’ll need to be comfortable working across both modern and traditional technologies.
This is an excellent opportunity for an inquisitive and proactive professional who combines strong technical ability with exceptional communication and interpersonal skills, enabling you to integrate seamlessly with the wider organisation and build trusted relationships across all levels.
This opportunity will require you to work 5 days a week across multiple local sites, please ensure you can accommodate to these circumstances before applying.

Role Overview and Responsibilities
As IT Manager, you will provide comprehensive support across the organisation, ensuring IT systems are reliable, secure, and aligned with business needs. You’ll manage day-to-day operations, implement new practices to ensure high standards, whilst working closely with external partners in support of your environment.

  • Deliver hands-on IT support across 1st, 2nd, and 3rd line issues.
  • Act as the primary contact for IT queries and escalations.
  • Liaise with and manage relationships with third-party service providers.
  • Maintain and optimise hardware, software, and network infrastructure.
  • Ensure data security, backups, and compliance with relevant standards.
  • Proactively explore the IT environment to identify improvements.
  • Make recommendations to enhance systems and influence IT strategy.
  • Document processes and maintain accurate technical records.
  • Build strong relationships across the organisation to understand needs and deliver solutions effectively.

Experience Requirements
To succeed in this role, you should bring:

  • Proven experience providing IT support across multiple levels (1st-3rd line).
  • Strong technical knowledge of Microsoft 365 cloud services and Windows environments.
  • Familiarity with managing on-premise Servers for critical processes.
  • Experience managing third-party suppliers and service contracts.
  • Ability to troubleshoot complex issues and deliver practical solutions.
  • Excellent communication and interpersonal skills to engage stakeholders and integrate with the organisation.
  • Inquisitive mindset with a proactive approach to process improvement.
  • Organisational skills to manage priorities and deliver effectively.
Network and Security Engineer
Hays Technology
Windsor
Hybrid
Mid - Senior
£50,000 - £60,000
RECENTLY POSTED

Permanent - 50k - 60k + strong benefits

Location: Hybrid - Berkshire

Your new company:

I am looking to recruit a Network & Security Engineer to join a great public sector organisation. You’ll join a well-respected organisation with a user base exceeding 3,000 people. You’ll be joining a strong, existing team who are looking to expand and add more expertise into the team.

The role responsibilities:

  • Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus.
  • Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements).
  • Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents.
  • Support vulnerability management processes across network and security infrastructure.
  • Contribute to the development of network resilience, segmentation and cyber security controls.
  • Produce safeguarding and security-related reporting to support pastoral and safeguarding teams.
  • Maintain accurate documentation of network topology, security configurations and standards.
  • Work with external partners and service providers to maintain high levels of security and availability.
  • Support disaster recovery and business continuity planning from a security and network perspective.
  • Promote cyber security awareness across the community.
  • Provide 2nd/3rd line support for complex network and security issues.
  • Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable.

You will need:

  • Strong demonstrable experience of Network and Cyber engineering
  • Experience communicating with stakeholders at all levels.
  • The ability to write fluently, accurately and concisely with clarity and authority.
  • Proven abilities in documenting and presenting concise reports, explaining complex information to varied audiences.
  • Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments).
  • Experience working with modern network platforms (experience with Arista would be advantageous).
  • Practical understanding of cyber security principles, threat monitoring and operational security controls.
  • Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous)
  • Knowledge of secure network segmentation, filtering and access control models.
  • Experience investigating and responding to security alerts or anomalous network activity.
  • Strong troubleshooting skills and the ability to analyse complex network or security issues.
  • Experience designing or implementing resilient, high-availability network architectures.
  • Experience operating at 2nd/3rd line support level within a network or security focused environment.
  • Clear written and verbal communication skills, with a structured and methodical approach.

What you’ll get in return:

  • Salary of between 50k- 60k
  • 28 days annual leave + bank holidays
  • Strong pension (11%)
  • And more!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Infrastructure Engineer (Azure)
Hays Technology
Windsor
Hybrid
Mid - Senior
£50,000 - £55,000
RECENTLY POSTED

A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms.
Your New Role
In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration.
You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues.
What You’ll Need to Succeed
To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender.
You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important.
Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials.
What You’ll Get in Return
Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses.
This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise.
What You Need to Do NowIf you’re interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn’t quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

AWS Cloud Engineer / Site Reliability Engineer (SRE)
GTC Recruitment
London
Remote or hybrid
Mid - Senior
£600/day - £662/day
RECENTLY POSTED
+3

London

mainly Remote, but might require to travel to the offices as and when required - Croydon or London.

12-Month Contract

£662/day (Umbrella)

SC Clearance Required

Inside IR35

About the Role

We re looking for experienced AWS Cloud Engineers / Site Reliability Engineers (SREs) to join a high-impact programme delivering secure, scalable cloud platforms.

This role sits at the intersection of cloud engineering and reliability, focusing on building resilient systems, improving automation, and ensuring production environments run smoothly and efficiently.

You ll play a key role in designing, building, and operating modern cloud infrastructure while driving DevOps best practices across teams.

What You ll Be Doing

  • Designing, building, and supporting scalable AWS infrastructure (e.g., Amazon EC2, Amazon EKS)
  • Managing and improving CI/CD pipelines using GitLab CI
  • Implementing monitoring, alerting, and observability with Amazon CloudWatch and Grafana
  • Automating infrastructure, deployments, and operational processes
  • Managing live environments and ensuring high availability and performance
  • Troubleshooting incidents and resolving complex production issues
  • Collaborating with engineering teams to improve system reliability and delivery speed

Key Skills & Experience

  • Strong hands-on experience with AWS services, including EC2, networking, and container platforms like Amazon EKS
  • Experience building and maintaining CI/CD pipelines (e.g., GitLab CI)
  • Proven ability to monitor and troubleshoot systems using Amazon CloudWatch and/or Grafana
  • Strong understanding of networking fundamentals (TCP/IP, TLS, routing, firewalls)
  • Experience working in live production environments
  • Solid scripting or programming skills (e.g., Python, Bash)
  • Excellent problem-solving and troubleshooting ability

Desirable Experience

  • Kubernetes and container orchestration (e.g., Amazon EKS)
  • Experience with artifact repositories such as JFrog Artifactory
  • Knowledge of network security tools (WAF, IDS/IPS, e.g., Suricata)
  • Experience with AWS Landing Zones and multi-account environments

Additional Information

  • Candidates must be eligible for SC Security Clearance
  • This is a fast-paced, delivery-focused environment requiring strong ownership and initiative
  • Interview process: Technical interview via Microsoft Teams
Out of Hours 2nd Line IT Support Engineer
Chalkline
London
In office
Mid - Senior
Private salary
RECENTLY POSTED

Location: Borehamwood, WD6 1JD
Salary: £35K £45K per annum, DOE + Excellent Benefits!
Contract: Full time, Permanent
Hours: Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends.
Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service

At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business!

We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client.

Our commitment doesn t stop at our customers. We re just as focused on our team!

If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations.

We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood.

You ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality support that makes a real difference to their businesses.

You ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation.

In addition to this, as our 2nd Line IT Support Engineer you will be responsible for:

  • Providing excellent 2nd line technical support to our clients
  • Acting as an escalation point for the 1st line support team
  • Troubleshooting issues across a wide range of systems and technologies
  • Working on projects involving Microsoft 365, Azure, Intune and more
  • Assisting with research and development of new services and solutions

Your Experience & Skills

We re looking for someone with at least 3 5 years of experience in an IT support or systems role and strong working knowledge of:

  • Microsoft 365
  • Microsoft Azure
  • Microsoft Entra
  • Intune
  • Windows Server (2016 / 2019 / 2022)
  • Active Directory
  • Windows networking
  • Basic routing, switching, and firewall rules
  • Printer support and troubleshooting

You ll also need:

  • Excellent written and verbal communication skills
  • A strong customer-focused attitude
  • A proactive, can-do approach to problem-solving

Why Join Chalkline

  • Work with the latest Microsoft technologies
  • Gain industry-recognised certifications
  • Be part of a friendly, supportive team that values quality and professionalism
  • Receive continuous learning and development opportunities
  • Make a real impact in a growing business

Plus free parking, training programmes and much more!

If you feel you have the skills and experience to be successful in this role then click on APPLY today!

No agencies please.

Desktop Engineer
Adecco
Barrow-in-Furness
In office
Junior - Mid
£27,000 - £33,000
RECENTLY POSTED

A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between £27-33k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client’s site at Barrow-inFurness.

Your role:

  • Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month.
  • Complete assigned tasks within agreed timeframes, ensuring quality and consistency.
  • Carry out NSR (Non-Standard Request) tasks within agreed timelines.
  • Collaborate with Level 3 teams to escalate and resolve major technical issues.
  • Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more.
  • Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We’ll work with you to accommodate any accessibility or personal needs.

Your skills and experience:

  • Strong knowledge of Microsoft Windows OS (Windows 10 & 7), including build, configuration, and registry settings.
  • Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory.
  • Familiarity with IT service models and ITSM tools (eg, ServiceNow).
  • Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity.
  • Experience with computer peripherals such as printers (including MFDs), docking stations, display screens, and scanners.
  • Exposure to Microsoft Exchange environments and experience with LTSC Channels and KIOSK setups is a plus.

Your security clearance:

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Lead Test Engineer (SC Cleared)
scrumconnect ltd
Newcastle upon Tyne
Fully remote
Senior
£55,000
RECENTLY POSTED
+8

About Scrumconnect

Scrumconnect Consulting is a UK-based digital transformation consultancy delivering agile, secure technology solutions for public and private sector clients. This is a fully remote role based in India, supporting our UK operations and client base. You will work closely with our UK leadership team and must be comfortable operating within UK regulatory and legal frameworks.

About the Role

We are looking for a Test Engineer to join a large-scale cloud data engineering programme, operating across a modern AWS-native technology stack including Apache Airflow, Amazon Athena, AWS Glue, S3, EMR, and DynamoDB.

You will own testing across automated pipelines, data workflows, and cloud infrastructure - identifying risks, championing test frameworks, and coaching colleagues in quality engineering practices.

This is a hands-on, technically deep role. You will write code, build and extend test frameworks, and take accountability for test quality across releases, while actively mentoring junior team members.

Key Responsibilities

Automated Testing

  • Design, implement, and maintain automated test suites across data pipelines, cloud services, and applications
  • Automate data and application testing tasks and build test coverage using existing or new infrastructure

Risk Identification & Reporting

  • Identify and raise awareness of risks arising from automated test results
  • Analyse and report on test activities, results, issues, and risks
  • Translate technical findings into clear, prioritised communication

Framework Development

  • Identify, evaluate, and implement new test frameworks
  • Enhance existing frameworks to improve testing confidence and coverage

Pipeline & Data Testing

  • Validate data pipelines using Apache Airflow, AWS Glue, Athena, and EMR
  • Ensure data integrity, transformation accuracy, and performance under load
  • Analyse data in multiple formats to validate new functionality
  • Perform production data analysis to identify root causes of issues

Mentoring & Coaching

  • Mentor and advise team members on testing best practices
  • Contribute to a quality-first engineering culture

CI/CD & DevOps

  • Integrate and manage automated tests within GitLab CI/CD pipelines
  • Ensure automated execution and fast feedback loops

Technology Stack

Apache Airflow, Amazon Athena, AWS S3, AWS Glue, AWS EMR, AWS EC2, AWS ECR, AWS DynamoDB, AWS CloudWatch, AWS IAM, Python, Java, SQL, Bash, GitLab CI/CD, Jupyter Notebooks, Apache Spark, Terraform, Docker

Key Skills

  • Strong proficiency in Python, Java, SQL, and Scripting (eg, Bash)
  • Experience with Apache Airflow for orchestration and log analysis
  • Hands-on experience with AWS services (S3, Glue, Athena, EMR, CloudWatch, IAM, DynamoDB, EC2, ECR)
  • Experience using GitLab and GitLab CI/CD pipelines
  • Ability to analyse data using Jupyter Notebooks and Amazon Athena
  • Understanding of Apache Spark and EMR (basic to intermediate)
  • Experience with infrastructure as code (Terraform)
  • Familiarity with Docker and containerization
  • Knowledge of Server Side and client-side encryption
  • Understanding of dimensional data models and slowly changing dimensions
  • Experience in data creation/generation for testing
  • Strong analytical skills for validating data and identifying issues
  • Ability to understand how customer requirements translate into functional solutions

Skills & Experience Required

  • Proven experience as a Test Engineer or QA Engineer in cloud/data environments
  • Strong Python skills for automation, data validation, and test development
  • Experience testing data pipelines (data quality, transformation, performance)
  • Experience designing or extending automated test frameworks
  • Strong problem-solving and root cause analysis skills
  • Ability to clearly communicate risks to technical and non-technical stakeholders
  • Experience mentoring or coaching junior engineers
  • SFIA Level 4 capability - works autonomously and influences others
  • Active SC clearance (mandatory)

Diversity and Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences.

SC Cleared Desktop Engineer
Specialist Computer Centres PLC
Barrow-in-Furness
In office
Junior - Mid
£220/day
RECENTLY POSTED

SC Cleared Desktop Engineer - 3 months Contract - £220/day via umbrella company - onsite Barrow-in-Furness - SCC FLEX CONTRACT

We are seeking a skilled Technical Support Engineer to join our IT Support Team. In this role, you will provide essential deskside and remote support, delivering break/fix services, troubleshooting Windows environments, and ensuring smooth day-to-day operations across the organisation. You will also work closely with third-party vendors, support hardware refresh activity, and maintain accurate documentation within ITSM tools.

Your responsibilities as a Desktop Engineer:

  • Provide break/fix support for desktops, laptops, peripherals, and end-user devices.
  • Re-image devices, reinstall and configure applications, and support general hardware/software troubleshooting.
  • Diagnose and resolve issues across Windows OS, hardware, M365, Teams, and enterprise applications.
  • Coordinate escalations, repairs, and hardware replacements with third-party vendors.
  • Document incidents, resolutions, and updates within ITSM platforms such as ServiceNow, Remedy, or Ivanti.
  • Support user issues, hardware refresh cycles, and day-to-day technical queries.
  • Install pre-packaged software manually (eg, via USB) when required.
  • Assist with migration and upgrade activities, including Windows 10 to Windows 11 transitions.

As a suitable Desktop Engineer, you will have:

  • Proven experience in technical support, break/fix, and troubleshooting across end-user devices.
  • Strong knowledge of Windows OS, M365, Teams, and ITSM tools - Ivanti experience required.
  • Ability to follow technical instructions and resolve issues efficiently and independently.
  • Experience coordinating with third-party vendors for hardware replacements and escalations.
  • Excellent documentation skills within IT service management systems.
  • Strong communication skills and a customer-focused approach.
  • Active SC Clearance.

If you are a results-driven SC Cleared Desktop Engineer with a passion for your work, we want to hear from you. Immediate start. References required.

NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing

2nd Line Engineer MSP
Planet Recruitment
Abingdon
Hybrid
Junior - Mid
£32,000 - £37,000
RECENTLY POSTED

Position: 2nd Line Engineer

Location: Abingdon

Salary: 37k

Benefits

  • 25+ Days Holiday and rising (plus bank holidays)
  • Flexible working (WFH incentives)
  • Bupa Cash Plan
  • Electric Vehicle Scheme
  • Cycle Scheme
  • Discounted Gym Membership
  • Paid Charity Day
  • Car Parking

Work for one of the UK’s leading technology specialists, proudly recognised as a
World Class Place to Work by Best Companies, a nationally respected benchmark for
employee engagement and workplace excellence. They were also ranked as the
Technology Company to Work For in the UK, reflecting culture, our people, and
our commitment to being an employer of choice.

Primary Purpose:

The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client’s IT-related systems and making sure all issues are dealt with in a timely fashion.

Key Responsibilities

  • Being the first point of contact for all incoming support calls, emails, and sessions - when necessary
  • Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers
  • Ensuring all forms of support call are logged in the system and the client is kept updated
  • Manage incidents and request tickets ensuring established SLAs are met
  • Providing support to our clients
  • Help the Tier 2 Manager with continued business improvements
  • Provide support to the apprentice, and Tier 1 engineers
  • Manage/Maintain all escalations from the apprentice, and Tier 1 engineers
  • Communicate daily to clients with open tickets
  • Managing the client’s expectations with ongoing tickets
  • Ensure all client related problems are logged correctly
  • Inform the Tier 2 Manager of any tickets requiring escalations
  • Working with client’s 3rd party suppliers and vendors when appropriate
  • Adhere to all company policies and procedures
  • Ensuring that all role related KPI’s are met
  • Logging, managing, and resolving client IT issues
  • Maintain and improve cloud infrastructure
  • Composing Requests for Change
  • Manage all client on/offboarding’s, ensuring all tasks are complete
  • Maintain all client documentation ensuring it is relevant
  • Undertake any other reasonable duties as required to meet the needs of the business

Person Specification:

Minimum:

  • Excellent knowledge in Windows 11 installation and configuration
  • Excellent knowledge with MacOS installation and configuration
  • Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc
  • Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway
  • Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025
  • Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc
  • 2+ years’ experience working with medium-large businesses
  • Excellent knowledge of user & group management (on-premises/Entra)
  • Excellent knowledge of scripting and RPA automations
  • Ability to learn on your feet
  • Strong communication skills
  • Excellent troubleshooting and problem resolution skills
  • Excellent customer experience
  • Positive attitude to work
  • Strive to continuous improvement
  • Able to work independently under pressure
  • Minimum of 3 years’ IT experience in a corporate or services environment
  • Driving license and own transport
  • Ability to obtain DBS certificate

Desirable:

  • Sophos Central/XG Firewall Certifications (Engineer or Architect)
  • Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications
  • Apple Certified Support Certifications
  • Comptia A+
  • Wireless management - Ubiquiti, Meraki, etc
  • Group policy/Intune policy management - deployment or management

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

3rd Line Engineer - MSP
Planet Recruitment
Abingdon
Hybrid
Mid - Senior
£38,000 - £44,000
RECENTLY POSTED

Position: 3rd Line Engineer

Location: Milton Park

Salary: 38k-44k

Benefits

  • 25+ Days Holiday and rising (plus bank holidays)
  • Flexible working (WFH incentives)
  • Bupa Cash Plan
  • Electric Vehicle Scheme
  • Cycle Scheme
  • Discounted Gym Membership
  • Paid Charity Day
  • Car Parking

Come and work for one of the UK’s leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice.

Primary Purpose:

The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department.

In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.)

Key Responsibilities

Key Responsibilities:

  • Manage incident and request tickets ensuring established SLA’s are met.
  • Being the first point of contact for escalations from Tier 2 engineers.
  • Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request.
  • Monitor and maintain client’s Infrastructure and systems.
  • Proactively respond to monitoring alerts and notifications.
  • Servicing tasks within client on/offboarding processes.
  • Ensuring that all role specific KPI’s and targets are met as an individual and as a part of the wider team objectives.
  • Providing a strong, coherent and proactive communication standard when engaging with internal departments.
  • Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients.

Person Specification:

Minimum:

  • Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments).
  • Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems).
  • Experience working with Backup & Disaster Recovery processes.
  • Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies).
  • Experience with cloud led identity/management/policy systems (Intune, Entra, ABM)
  • Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V)
  • Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment).
  • Excellent knowledge of scripting and RPA automations
  • Excellent communication skills.
  • Excellent troubleshooting and problem resolution skills.
  • Excellent client service.
  • Strive to continuous improvement
  • Able to work independently under pressure
  • Minimum of 4 years’ IT experience in a corporate or services environment
  • Driving license and own transport essential

Desirable:

  • Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls
  • Sophos Anti-Virus
  • HPE/Aruba, Cisco, Dell, Unifi switching
  • VMWare ESXI & Microsoft Hyper-V
  • Microsoft Azure
  • Apple Business Manager
  • Google Workspace
  • Ubiquiti, Meraki wireless
  • Mimecast, Barracuda mail filtering
  • Veeam, Datto, Acronis, Barracuda backup & disaster recovery

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

IT Specialist
K and D Recruitment
Glasgow
In office
Junior - Mid
£28,500
RECENTLY POSTED

IT Specialist (1st & 2nd Line Support)

Location: East Kilbride

The Opportunity

We’re working with a well-established UK business looking to hire an IT Specialist to support day-to-day operations across the site. This is a hands-on role where you’ll act as a key point of contact for IT support, ensuring systems run smoothly and users are fully supported.

Ideal for someone who enjoys problem-solving, working across a broad tech stack, and being visible within the business.

Key Responsibilities

  • Provide 1st and 2nd line IT support across the business
  • Diagnose, troubleshoot, and resolve technical issues efficiently
  • Support and maintain network infrastructure (switching, WiFi, VOIP, backups)
  • Manage and maintain IT hardware (laptops, desktops, mobile devices)
  • Handle issues with printers, scanners, and copiers within SLA
  • Take ownership of incidents from initial investigation through to resolution
  • Escalate complex or high-priority issues where required
  • Maintain and update the service desk (Jira), ensuring timely responses
  • Ensure systems and processes align with company policies and standards

What We’re Looking For

Essential

  • Experience supporting Windows 10/11 and Office 365
  • Strong understanding of IT hardware (laptops, desktops, phones)
  • Experience with printer support and troubleshooting
  • Knowledge of WiFi and IT connectivity concepts
  • Strong problem-solving and communication skills
  • Ability to manage workload and prioritise effectively

Desirable

  • NVQ Level 4 (or higher) in ICT / Telecommunications
  • Networking certifications (e.g. CCNA, Network+)
  • Experience with Cisco switching
  • Exposure to firewall technologies
  • Knowledge of Windows Server (2016/2019)
  • Understanding of DNS, DHCP, NAT, Group Policy
  • Experience with backup technologies or VOIP systems

Key Attributes

  • Proactive, self-motivated, and hands-on
  • Strong customer service mindset
  • Able to work independently and as part of a team
  • Comfortable in a fast-paced environment with tight deadlines
  • Eager to learn and develop within IT

Why Apply?

  • Broad, hands-on IT role with real variety
  • Opportunity to develop across infrastructure and networking
  • Stable business environment with strong internal support
  • Clear pathway to grow technical skills and certifications
Network Engineer
CRG TEC
Redhill
Hybrid
Junior - Mid
£45,000 - £50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Base Salary: Up to £50,000
Plus on-call allowance & benefits
Location: Redhill, Surrey
Travel: Occasional travel to customer sites as required

The opportunity:

This is a great opportunity to join a well-established and globally operating communications and technology business, delivering network and connectivity solutions across maritime, government and enterprise environments.

You ll be working in a technically interesting space, supporting networks that underpin critical communications across satellite and terrestrial infrastructure.

From a role perspective, this is ideal for a Network Engineer looking to move into a more project-led environment. The network estate is stable, so the focus is less on reactive support and more on building, improving and evolving network solutions.

Day to day

Your day to day will be centred around project delivery and network improvements, with a strong hands-on focus across Cisco and Fortinet technologies.

You ll be designing and building network solutions, configuring routers, switches and firewalls, and working across routing protocols such as BGP and OSPF, as well as VPN technologies including IPSEC.

Alongside project work, you ll support the existing network estate where needed troubleshooting issues across WAN environments, analysing logs, and resolving more complex routing or firewall-related problems.

You ll also get involved in maintaining and improving network security, working with technologies such as FortiManager and FortiAnalyzer, and ensuring best practice across configurations.

Documentation is a key part of the role, so you ll be maintaining network diagrams, configuration records and support documentation, as well as collaborating closely with wider engineering teams on ongoing improvements and deployments.

Who we are looking for

We re looking for someone with a solid networking foundation, with hands-on experience across Cisco routing and switching and some exposure to Fortinet firewalls.

You ll have a good understanding of protocols such as BGP, OSPF, VPN and IPSEC, and be comfortable working in WAN environments.

This would suit someone currently at 2nd line or developing 3rd line level, who wants to step into a more project-focused role and deepen their technical skillset across both networking and security.

You ll need to be eligible for SC clearance, and happy to be onsite five days a week initially while this is processed, moving to a more hybrid working pattern thereafter.

The Next Steps

If this sounds like something you d be interested in, apply today or get in touch with Joe White at CRG TEC for more information.

SecOps Engineer
Carbon 60
Portsmouth
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED

Job Title: MDA Security Operations (SecOps) Engineer
Clearance: DV required

Location: PTP/Hybrid

About the Role

We are seeking a hand-on Security Operations (SecOps) Engineer to secure and operate a MoD-hosted private cloud environment and its associated services.

You will play a key role in active defence of live services, combining security, vulnerability management, platform hardening, and operational security assurance.

You will work across infrastructure, platform and data layers to ensure systems are secure, compliant and resilient within a highly governed environment.

Key Responsibilities

  • Monitor and respond to security events, alerts and incidents across cloud, platform, and application layers.

  • Execute vulnerability scanning, patch assurance and configuration compliance checks.

  • Maintain security tooling such as SIEM, EDR, vulnerability scanners, and cloud-native controls.

  • Support ISO 27001 control operation and evidence collection.

  • Ensure compliance with MoD security standards including JSP 440 and SbD requirements.

  • Support internal/external audit, accreditation and remediation activities.

  • Maintain secure configurations, firewall rules, access control policies, and logging standards.

  • Provide security assurance during change, deployment and release activities.

  • Support improvement of SecOps processes, SOPs and monitoring automation.

Essential Skills

  • Experience operating within a Security Operations or SecOps function

  • Hands-on experience with SIEM (e.g. ELK), EDR and vulnerability tooling

  • Experience securing Linux and Windows environments

  • Understanding of ISO 27001 and secure configuration principles

  • Experience supporting cloud or virtualised platforms (e.g. VMware)

  • Ability to investigate and respond to security incidents

  • Strong understanding of operational security within governed environments

  • Eligible for DV clearance

Desirable

  • Experience in MOD or classified environments

  • Automation experience (Ansible, Terraform, scripting)

  • Experience with Nessus/Tenable or similar tools

  • Familiarity with JSP 440/441/453 and NCSC guidance

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Senior Network Engineer
DWP
Multiple locations
Hybrid
Senior
£57,946 - £73,205
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Pay up to £73,305 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for outstanding Senior Network Engineers to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles.

We’re using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK’s largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We’d love you to join us.

What skills, knowledge and experience will you need?

  • Advanced Network Architectures and Routing: Proficient in VXLAN overlays, EVPN, multi-site fabrics, VRF segmentation and Dynamic routing protocols (OSPF, BGP), particularly using Arista technologies.
  • Traffic Optimization & Load Balancing: Experienced in load balancing solutions including F5 ASM, APM, and DNS.
  • Automation & DevOps Practices: Good background in Infrastructure as Code, Configuration as Code, and CI/CD pipelines for streamlined network operations.
  • Communication skills with the ability to document network designs and procedures effectively. Takes accountability of issues that occur and is proactive in searching for potential problems.
  • Leadership and technical direction: Demonstrates strong technical leadership within Network Engineering, acting as a role model for best practice. Provides clear direction, mentors engineers, supports capability development and leads by example in the delivery of resilient, high quality network services.
  • Next-Generation Firewall Expertise: Skilled in configuring, designing, and maintaining NGFW’s with emphasis on Palo Alto Firewalls with centralized management via Panorama.

You and your role

As a Senior Network Engineer, you’ll play a key role in leading and supporting a team of infrastructure engineers, helping shape and deliver network and infrastructure solutions that align with wider IT and departmental goals.

You’ll work closely with a broad range of people, from engineers and support teams to business users, architects and external suppliers, making sure communication is clear and effective at every level. You’ll take ownership of delivering complex technical solutions, managing risks and dependencies along the way, and seeing work through to successful implementation.

You’ll also be hands on in designing and running VXLAN overlays to support scalable, modern datacentre networking.

Details. Wages. Perks.

Location: You’ll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you.

Hybrid Working: We work a hybrid model - you’ll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £73,205

Pension: You’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexitime. You’ll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

  • An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
  • Flexible working including flexible hours and flex-friendly policies
  • Time off volunteering and charitable giving
  • Bring your authentic self to work with ‘I Can Be Me in DWP’
  • Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
  • Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable, so our application and selection process are just two stages:

Apply: complete your application on Civil Service Jobs. There’ll be full instructions when you click through.

Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.

Operations & Incident Manager
Elevation Recruitment
Yorkshire
In office
Senior - Leader
£40,000 - £50,000
RECENTLY POSTED

Wakefield (Site based)

£40,000 - £50,000

Elevation Tech & Transformation are looking for an experienced Operations & Incident Manager to take ownership of live service stability, incident response, and operational performance in a fast-paced, technology-driven environment.

This is a hands-on leadership role where you ll be at the centre of major incidents, service disruption management and day-to-day operations, leading two teams and ensuring services are delivered consistently, efficiently and in line with customer expectations.

If you enjoy being the person who brings order to chaos when systems go down, this is exactly that kind of role.

You ll sit at the heart of technology service operations, responsible for making sure incidents are managed, prioritised, and resolved quickly and effectively.

Key Duties & Responsibilities:

  • Leading the response to major tech/service incidents and service outages
  • Acting as the key coordination point between technical teams, stakeholders, and third parties
  • Managing and developing two operational teams (circa 15 people)
  • Ensuring incidents and tickets are handled in line with agreed service levels and priorities
  • Owning communication during live incidents clear, calm, and structured updates to all stakeholders
  • Driving continuous improvement across incident, problem, and escalation processes
  • Leading root cause analysis and post-incident reviews, ensuring issues don t repeat
  • Monitoring operational performance, trends, and service metrics to improve reliability

This is a live operations, SLA-driven environment, where performance, communication, and decision-making really matter.

You ll be working closely with technical teams, service owners, and external suppliers to ensure services stay stable and customers are kept informed at all times.

Skills & Experience:

  • Strong experience in IT operations, incident management, or service management
  • Proven ability to lead teams in a technical or service environment
  • Experience managing major incidents and service disruptions
  • Confident communicator who can translate technical issues into clear updates
  • Strong understanding of SLAs, service delivery, and operational performance
  • Experience with root cause analysis and problem management
  • Comfortable working in fast-paced, high-pressure environments
  • ITIL certification or equivalent experience

This is a chance to step into a critical operational leadership position, where you ll have real ownership of service stability and the opportunity to shape how incidents and tech operations are managed .You ll be the person who makes things happen when it matters most!

IT Support Technician
Elevation Recruitment
Yorkshire
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Harrogate Site Based (with occasional local travel)

Elevation Tech & Transformation working with a well-established organisation in the manufacturing/logistics sector who are looking to bring in a hands-on IT Support Engineer to join their Harrogate site.

This is a great opportunity for someone who enjoys a fast-paced, operational environment and wants to play a key role in keeping critical systems running smoothly across production and warehouse functions.

The Role:
You ll be the go-to person for IT support across the site, ensuring infrastructure, systems and users are fully supported. This role will involve a mix of desk-based support, on-the-ground troubleshooting and project work, with occasional travel to nearby sites.

Key Responsibilities:

  • Provide day-to-day IT support across hardware, software, and network infrastructure
  • Troubleshoot and resolve issues across desktops, servers, and warehouse systems
  • Support and maintain Microsoft 365 environment
  • Assist with network support (ideally Cisco-based environments)
  • Work with ERP and Warehouse Management (WHM) systems, ensuring integration and uptime
  • Support site operations, including manufacturing and logistics systems
  • Participate in system upgrades, rollouts, and continuous improvements
  • Liaise with third-party vendors and internal stakeholders

What We re Looking For:

  • Previous IT support experience within a manufacturing or logistics environment (essential)
  • Strong understanding of networking principles (Cisco experience preferred)
  • Experience supporting ERP systems and Warehouse Management systems (WMS/WHM)
  • Solid knowledge of Microsoft 365
  • Hands-on, proactive approach with strong problem-solving skills
  • Ability to work independently in a site-based role
  • Full UK driving licence (for local site travel)

If you re an IT Support professional with experience in manufacturing or logistics and enjoy being close to the action, this could be a great next step!

Apply now or get in touch for more details.

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Frequently asked questions
A Site Reliability Engineer (SRE) is a professional who applies software engineering principles to IT operations, focusing on building scalable and reliable systems to ensure high availability and performance of applications and infrastructure.
Key skills for SRE roles include expertise in cloud platforms (AWS, GCP, Azure), proficiency in coding and scripting (Python, Go, Bash), strong knowledge of monitoring and alerting tools, experience with containerization and orchestration (Docker, Kubernetes), and a solid understanding of networking and system architecture.
You can find top SRE job openings on Haystack by using our advanced search filters, such as location, experience level, company size, and technology stack. Signing up for job alerts will also keep you updated on the latest relevant listings.
Yes, Haystack features a wide range of remote SRE job opportunities from companies worldwide. You can filter your job search specifically for remote positions to find roles that fit your preferences.
SRE salaries vary based on experience, location, and company size. On Haystack, the salary ranges typically start from $90,000 and can go beyond $180,000 annually, with some senior or specialized roles offering higher compensation.