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2nd Line Support Engineer
YourRecruit
Multiple locations
Hybrid
Mid
£35k - £45k
RECENTLY POSTED
windows
window-server
sql
Exciting Opportunity for a 2nd Line Engineer Ready to Take the Next Step!
Are you a skilled 2nd Line Engineer with a passion for solving technical challenges and a desire to grow into 3rd Line responsibilities? Do you have experience working in a fast-paced IT Support (MSP) environment? Are you looking for a supportive company where your career can truly thrive?
If so, this could be the perfect opportunity for you!
Salary: £35,000 - £45,000
Location: Finchley, with a flexible hybrid working option (3 days in the office)
Hours: Monday - Friday, 8:30 am - 6:00 pm
Interested? Here’s more
Our client is a highly successful MSP that prides itself on delivering exceptional IT support. They understand that IT isn’t just about technology-it’s about building strong relationships and being a trusted partner for their clients.
As a 2nd Line Support Engineer, you’ll be a key member of the team, providing high-level support to a variety of clients. Your day-to-day will include:
Resolving technical issues across Microsoft business applications and operating systems
Supporting and troubleshooting networks, including WAN/LAN, routers, firewalls, and security
Implementing and maintaining remote access solutions: VPN, Terminal Services, and Citrix
Monitoring RMM alerts and responding promptly through service tickets
Maintaining accurate system documentation in ConnectWise and IT Glue
Installing, configuring, and troubleshooting Microsoft Office Suite applications
Configuring and testing workstation hardware, mobile devices, and peripheral devices
Administering Windows Server and Microsoft 365 environments, including Active Directory, file permissions, backups, and email systems
Do you have the essential skills and requirements?
Our client is seeking an experienced engineer with at least 4-5 years in a hands-on technical support role, within an MSP environment. You’ll have a broad technical skillset and the ability to confidently guide clients through complex challenges. Specifically, you should have experience with:
Networking & Security: Cisco switching, VLANs, routing, firewalls, VPNs, non-Cisco network/firewall tech, wireless technologies
Microsoft & Server Technologies: Windows Server, Active Directory, SQL Server, Exchange, Office 365/Microsoft 365
Hardware & Backup: Server hardware (CPU/RAID/SCSI), workstations, mobile devices, data backup, and recovery
Other Technologies: Meraki, Apple devices, Azure, Cloud solutions, corporate security stacks
Certifications: At least one IT certification is required. Preferred certifications include MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network+, or Apple.
The Ideal Candidate:
Not only will you be technically strong, but also an excellent communicator. You can calmly guide clients when they’re in a critical situation and can manage multiple priorities in a fast-paced environment. You understand the importance of clear communication, including providing ETAs and pre-project briefings, and can execute tasks successfully in complex IT environments.
Interested? Please send your CV in as a Word format only
Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),
Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Azure Infrastructure Specialist
Morgan Hunt Recruitment
Edinburgh
Hybrid
Mid
£46k - £52k
RECENTLY POSTED
windows
window-server
microsoft-azure
Morgan Hunt is partnering with a public sector organisation in Edinburgh to hire an Infrastructure Specialist on a permanent basis. In this position, you will be a vital part of the Digital Team, maintaining and enhancing IT systems within a Microsoft Azure setting. Your responsibilities will involve overseeing virtualised servers, network configurations, operating platforms, and software applications. You will also operate under an ITIL-based service framework, delivering second-line technical assistance.You’ll work closely with departments across the organisation and contribute to maintaining robust cyber security practices.**The Ideal Candidate:**You possess a degree in a relevant field or have comparable hands-on experience. You hold, or are in the process of obtaining, a professional qualification such as the AZ-104 Microsoft Azure Administrator.
You offer substantial expertise in Azure-based networking, virtual machine management, and VPN configuration within enterprise-scale ICT environments.
Proficiency in administering Windows Server, Active Directory, Microsoft Entra, and mobile device management within a domain-based infrastructure is essential.Details
Up to £52,000 per year
Hybrid working - Edinburgh office
Permanent position
35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
Please get in touch for further information.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.
Systems Engineer Azure
Salt Search
London
Hybrid
Mid
£340
RECENTLY POSTED
windows
window-server
microsoft-azure
Senior Systems Engineer required to join an NHS trust based in south of England.
Band: 8B
Location: Hybrid
Organisation: NHS Trust
Rate: £340 per day (Inside IR35)
Contract Length: Up to 4 months
Role Purpose
We are looking for an experienced Azure Senior Systems Engineer to join our IT Infrastructure team. This role is responsible for delivering, supporting and optimising critical infrastructure systems across Azure, Microsoft Intune, O365, and Active Directory. You will act as a subject matter expert, a key escalation point for complex technical issues, and play a lead role in ensuring service reliability, security, and disaster recovery planning.
Key Responsibilities
Serve as subject matter expert for Azure, Azure AD, Intune, and Windows Server technologies.
Manage and support Azure Virtual Machines, networking, and cloud integrations.
Lead on Intune policy sets, mobile device management, and application packaging.
Provide 3rd line support and act as escalation for infrastructure-related incidents.
Maintain and optimise Directory Services, Server Infrastructure, and Disaster Recovery processes.
Ensure adherence to IT security policies, implement improvements, and escalate risks when required.
Support project delivery including design, deployment, and technical recommendations.
Mentor junior engineers and provide leadership where required.
Collaborate with other IT teams to ensure the smooth running of all infrastructure services.
Essential Skills & Experience
Proven track record in a similar Senior Infrastructure / Systems Engineer role.
Expert knowledge of:
Microsoft Azure & Azure AD (VMs, networking, identity management).
Microsoft Intune (MDM, application deployment, policies).
Windows Server environments and O365.
Strong background in infrastructure support, design, and delivery within enterprise environments.
Experience in implementing and maintaining security standards and disaster recovery.
Ability to communicate complex technical information to both technical and non-technical stakeholders.
Rates depend on experience and client requirements
IT Support Engineer
Nextech
Multiple locations
Hybrid
Mid
£25k - £33k
RECENTLY POSTED
windows
microsoft-azure
IT Support Engineer Northampton****Hybrid Working £25,000 - £32,500****MSP Environment
We’re working with a fast-paced, progressive Managed Service Provider (MSP) in Northampton who are looking for an IT Support Engineer to join their growing team.
This is a fantastic opportunity for someone who’s eager to develop their skills in a supportive and forward-thinking environment.
What you’ll be doing:
Providing 1st and 2nd line technical support across a wide range of technologiesTravel to customer sites on request to represent our client with support tasksResponding to and resolving service desk tickets in a timely mannerTroubleshooting hardware, software, and network issuesSupporting and administering Microsoft 365 and Azure environmentsEscalating complex issues to senior engineers where necessaryDelivering excellent customer service to a varied client base
What we’re looking for:
A UK Driving License is Required for this Role
Proven experience in providing technical support in a help desk or similar environment.Hands-on experience with Microsoft Azure and Microsoft 365 administrationStrong knowledge of Windows OS, Office 365, and basic networkingPrevious experience in a helpdesk/service desk role handling 1st/2nd line supportExcellent communication and problem-solving skillsA proactive, team-oriented approach
What’s on offer:
Salary £25,000 - £32,500 (depending on experience)Clear progression and training opportunities in a growing MSPA dynamic, fast-paced working environmentSupportive team culture with plenty of opportunity to learn and grow
AWS DevOps Engineer
Revybe IT Recruitment Ltd
London
Hybrid
Mid
£65k - £75k
RECENTLY POSTED
aws
prometheus
terraform
github
kubernetes
helm
+5
Central London (3 days a week in the office)
£65,000 - £75,000 per annum Generous Benefits Package
We are working with an exciting technology company that are looking to bring in a AWS DevOps Engineer to help scale their cloud infrastructure and DevOps capability.
They’ve built a high-performing engineering team and are now investing further into the platform side of things as demand grows. Think modern, cloud-native architecture, and a real emphasis on automation, scalability, and developer enablement. You’ll have the autonomy to make technical decisions and help shape how platform engineering is done as the team continues to scale.
Tech stack
AWS (Core services - EC2, RDS, S3, IAM, etc.)
Configuration Management Ansible
Monitoring and Observability Grafana, Prometheus
Kubernetes (building and managing production clusters)
Terraform (IaC provisioning)
Python or Java (scripting, automation)
GitHub Actions (CI/CD pipelines)
What They’re Looking For
Experience in AWS cloud infrastructure (ideally in a regulated or high-traffic environment)
Previous experience working with Monitoring and Observability Tools
Hands-on Kubernetes know-how, specifically with EKS.
Solid IaC experience with Terraform.
Experience with containerisation (Docker, Helm) and CI/CD (GitHub Actions or similar)
Solid scripting/Automation experience with Python or Java
A good communicator who enjoys working collaboratively across product and engineering
The client is willing to take someone that doesn’t have all the skills and provide an environment to learn and grow.
AWS DevOps Engineer
Central London (3 days a week in the office)
£65,000 - £75,000 per annum Generous Benefits Package
Click APPLY NOW to be considered for this position!
Follow ReVybe IT Recruitment on LinkedIn to stay up to date with our latest DevOps and Cloud roles and news.
AWS, Platform, Cloud, Kubernetes, EKS, Terraform, CI/CD, Automation etc.
Engineering Manager (Java)
Avanti
Surrey
Hybrid
Mid
£85k - £100k
RECENTLY POSTED
java
prometheus
aws
spring-boot
kubernetes
grafana
+3
Avanti recruitment is currently working with a leading award-winning FinTech company based near Epsom, who are looking for a Engineering Manager who is looking to stay close to the code.
You’ll spend between 30-50% of your time coding, and the rest of your time on people leadership and delivery management. This role is central to a major modernisation project, moving from a legacy monolithic application to a modern microservices and cloud-based architecture.
This role will require you on-site 4 days per week, with 1 day remote working.
Your responsibilities:
Own delivery within a small, high-performing team (currently 3 developers + 1 SRE).
Stay hands-on with Java, Spring Boot, microservices, AWS, Docker, Kubernetes and guide best practice.
Run daily stand up meetings
Lead on system design and architecture for services and modernisation of legacy code
Provide day to day technical and people leadership (Mentoring, 1-to-1s, conflict resolution and career progression)
Implement escalation and incident management processes, ensuring resilience and reliability
Report on progress to the Head of Technology, and keep them up to date with progress reports
Act as a bridge between development, operations and other business functions (e.g. Trading, Change)
Experience required
Must have people leadership experience (1-2-1’s, escalation point, disciplinary action when needed etc)
Strong hands on Java coding skills
Experience in either cloud platforms (AWS preferred), or DevOps experience Docker/Kubernetes & CI/CD Pipelines
Track record of leading teams or projects, this could be as a Tech Lead / Principal Engineer or Engineering Manager
Exposure to incident management, monitoring and resilience tools (Prometheus, Grafana, ELK etc)
Awareness of Security - dependency scanning, vulnerability management
Strong communication skills, able to collaborate with stakeholder, present updates and represent engineering in wider discussions
This role will have an element of hands-on development so you must be comfortable still coding, as this could take up 30-50% of your time. The company is planning on expanding in the next year, so this is a great time to elevate your career.
Salary up to £100,000 + 27 days holiday.
If you are interested in discussing then click Apply Now
Onsite IT Support Engineer (South London)
RFA
London
In office
Mid
Private salary
RECENTLY POSTED
windows
window-server
processing-js
Onsite 5 days a week in south London - Some travel outside of London - Car/Motorbike required
Client Services Analyst
The Client Services Analyst provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems.
Responsibilities:
Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems.
Maintain systems, install new equipment, and make modifications to client infrastructure as
Able to troubleshoot mobile devices (setup, email and security tokens).
Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint, Azure and DNS.
Evaluate client’s operational efficiency of different IT systems and recommend improvements.
Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner.
Interact with RFA clients using clear and concise communication in order to facilitate ticket status updates and product availabilities.
Manage MS Exchange environments and Active Directory (e.g., add, delete, change) as needed and keep up-to-date.
Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage appropriate and realistic expectations to ensure overall client.
Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolution methodology.
Qualifications:
+4 years of related IT experience in an enterprise or server based environment.
Must have 3+ years of recent systems maintenance and end user technical support experience.
Excellent desktop and server troubleshooting skills.
Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft Office Suite.
Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS).
Impeccable verbal/written communication.
Exhibit a high-level of professionalism and sound judgment.
Experience with ConnectWise or similar ticketing system preferred.
Financial services industry and MSP experience preferred.
Lead Desktop Support Engineer
Ncounter
London
Hybrid
Leader
£150k - £160k
RECENTLY POSTED
linux
windows
powershell
python
bash
£150,000-160,000 + Bonus & package London Hybrid
Ncounter are supporting a world-leading financial services firm to hire a Lead Desktop Support Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and ensuring first-class service delivery across business-critical systems.
The Role
You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role.
Key Responsibilities
Manage and mentor a team of Desktop Support Analysts, driving best practice and professional development
Own the global incident, request, and escalation processes across desktop and end-user support
Act as senior escalation for Windows, Office 365, Azure, and endpoint infrastructure challenges
Collaborate with engineering teams on automation, scripting, and tooling improvements
Oversee vendor relationships and guide technology strategy to align with business needs
Drive root cause analysis, proactive monitoring, and resilience planning to minimise disruption
What You’ll Bring
Proven experience in leading or mentoring technical support teams in high-pressure environments
Expert knowledge of Windows, Active Directory, Group Policy, and Office 365 in enterprise environments
Strong PowerShell scripting ability, with bonus points for Python or Bash
Hands-on expertise with endpoint hardware and desktop troubleshooting
Familiarity with networking and Linux fundamentals a plus
A customer-first approach with the confidence to engage stakeholders at all levels
Why Apply?
This is a rare chance to step into a leadership role within a global trading environment, where technology is critical to performance. You’ll be empowered to shape the future of end-user support, while collaborating with some of the brightest minds in financial services technology.
If you’re a technical leader who thrives under pressure and wants to make a lasting impact, we’d love to hear from you. Apply today to discuss further.
Principal SecOps Engineer
Digital Waffle
Nottingham
Hybrid
Mid
£75k
RECENTLY POSTED
terraform
Principal SecOps Engineer - Hybrid - Nottinghamshire - Up to £75000 + BonusWe’re seeking an experienced Principal SecOps Engineer to take a leading role in strengthening our clients’ security operations. This is a hands-on, strategic position within the Technical Operations team, where you’ll set the direction for security practices, guide incident response, and support the growth of the wider team. Your responsibilities:
Lead on security incidents, managing investigations through to resolution
Design, implement, and maintain robust security controls across infrastructure and applications
Drive the creation and execution of incident response plans, ensuring continuous improvements
Integrate security practices seamlessly into the DevOps pipeline
Manage and optimise monitoring tools to provide real-time threat visibility
Carry out regular threat and vulnerability assessments, applying effective remediation strategies
Coach and mentor colleagues, keeping the team ahead of evolving risks and technologies
What you bring:
Significant experience in security operations across both cloud and on-premise environments
In-depth understanding of security monitoring solutions, frameworks, and standards (e.g., NIST, ISO 27001, CIS)
Proficiency with automation and scripting to streamline security processes
Background in Infrastructure as Code (ideally Terraform), audit/compliance activities, and securing CI/CD pipelines
Strong communication skills with a proactive, problem-solving mindset
Benefits include:
27 days annual leave plus bank holidays, with additional wellbeing and community days, plus your birthday off
Healthcare cash plan, company pension, life assurance, and recognition schemes
Flexible hybrid working model, with ongoing training and career development
A vibrant culture with regular team socials and events
Principal SecOps Engineer - Hybrid - Nottinghamshire - Up to £75000 + Bonus
Site Software Commissioning Engineer
CV TECHNICAL LTD
Rochdale
In office
Mid
£45k - £48k
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Location: Rochdale(UK & International Travel Required)Employment Type: Full-Time, PermanentSalary: Competitive + Travel Expenses + Overtime + Benefits
About the Role
As a Site Software Commissioning Engineer, you’ll be involved in the full lifecycle of automation projects - from initial estimation and design, through to on-site commissioning, testing, optimisation, and customer handover. You’ll play a hands-on role in ensuring our machinery performs flawlessly in the field.
Your Key Responsibilities Will Include:
Final onsite commissioning of software developed in-house (alone or with a commissioning team)
Internal support and training for staff across departments on PLC/HMI/SCADA systems
Conducting on-site customer demonstrations and trial runs
Supporting pre-order project research and cost estimation with cross-functional teams
Writing control documents such as testing schedules and operator manuals
Completing all required project/task paperwork accurately and timely
Reading and interpreting electrical schematics and P&IDs
Hardware integration and testing, including inter-device communication
Designing and programming PLC, HMI, and control systems from scratch (Beijer, Mitsubishi, Siemens, Allen Bradley, Omron)
Software optimisation and HMI refinement following formal change processes
Developing interfaces between PLC systems and office-based recipe/reporting applications
Modifying and updating existing systems for upgraded or repeated projects
Performing full electrical commissioning of systems both in-house and on-site
Troubleshooting and resolving electrical issues, including panel modifications
Providing customer training for correct system operation
Handling customer support and queries during and post-warranty
Taking full ownership of commissioning tasks or contributing as part of a team
Providing emergency breakdown support and ad hoc engineering assistance as needed
Supporting any other reasonable requests made by the company or management
Qualifications & Experience
Essential:
Strong experience programming PLCs, HMIs, and drives - including systems from:? Beijer, Mitsubishi, Siemens, Allen Bradley, Omron
Proven background in industrial automation, ideally within food manufacturing machinery
Ability to program control systems from scratch and integrate hardware/software interfaces
Full understanding of electrical schematics and system commissioning workflows
Ability to travel frequently to customer sites, including international locations
Preferred Electrical Qualifications (one or more of the following):
City & Guilds Level 3 in Electrical
NVQ Level 3 in Electrical
MOET Level 3 or equivalent industry certification
2nd Line Support
Bechtle UK
Northampton
Remote or hybrid
Mid
£30k - £35k
RECENTLY POSTED
TECH-AGNOSTIC ROLE
As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers.
Job Role Responsibilities
Provide 2nd line technical support for all customers
Ensure customer incidents are resolved as quickly as possible (on and off-site)
Take responsibility and exceed department Service Level Agreements
Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained
Provide technical guidance to the helpdesk team and field engineers
Create and maintain strong relationships with other business units
Ensure that customer and Bechtle office solutions equipment/goods are installed to appropriate standards and industry best practice
Provide occasional support of managed services operations, including involvement of weekend tasks
Provide assistance to service team for technical design, implementation and support of customer incidents and projects
Undertake customer audits and create appropriate documentation
Create and maintain suitable customer infrastructure / service documentation
Assist with the planning of internal and customer project work
Accountable for the change control process and the upkeep of digital records
Ensure that each service incident or installation is tested as per the client’s sign off process and that this information is stored correctly
Assist in the training and development of service helpdesk staff and field engineers
Work under own initiatives as part of the service team to ensure high quality support to clients
Undertake tasks identified by service helpdesk, service team leader or technical manager
Undertake any other duties as required, which are deemed necessary to satisfy the needs of the business
Ensure incident information is recorded accurately and in a timely manner
Ensure jobsheets are accurate and completed daily
Keep appraised of new and emerging technologies
Seek and highlight additional opportunities whilst reviewing customers infrastructures
Suggest improvements for the on-going development of the service department
Job Requirements
Excellent customer communication skills
Can work on own intuitive.
Good written skills on job reporting and documentation.
What we offer
Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months)
Flexible Work Shift Patterns - Between 7am and 7pm
Salary £30,000 - £35,000 Depending on experience
Location - close to the centre of Northampton with a modern, up to date living space
Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes)
Top of the range technology in office and for home working (laptops, screens, etc)
Subsidised health care/medical benefits
Annual Leave - 25-30 days plus B.H’s optional 2 weeks unpaid. Increases with time spent
Progression Plan - training & mentor programme.
Experience
Minimum 2 years’ experience in a role of supporting servers, networks, printers, PC’s and applications.
Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations.
Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable.
Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS’s, printers etc
Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable.
IT Technician
Bechtle UK
Northampton
Remote or hybrid
Mid
£30k - £35k
RECENTLY POSTED
TECH-AGNOSTIC ROLE
As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers.
Job Role Responsibilities
Provide 2nd line technical support for all customers
Ensure customer incidents are resolved as quickly as possible (on and off-site)
Take responsibility and exceed department Service Level Agreements
Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained
Provide technical guidance to the helpdesk team and field engineers
Create and maintain strong relationships with other business units
Ensure that customer and Bechtle office solutions equipment/goods are installed to appropriate standards and industry best practice
Provide occasional support of managed services operations, including involvement of weekend tasks
Provide assistance to service team for technical design, implementation and support of customer incidents and projects
Undertake customer audits and create appropriate documentation
Create and maintain suitable customer infrastructure / service documentation
Assist with the planning of internal and customer project work
Accountable for the change control process and the upkeep of digital records
Ensure that each service incident or installation is tested as per the client’s sign off process and that this information is stored correctly
Assist in the training and development of service helpdesk staff and field engineers
Work under own initiatives as part of the service team to ensure high quality support to clients
Undertake tasks identified by service helpdesk, service team leader or technical manager
Undertake any other duties as required, which are deemed necessary to satisfy the needs of the business
Ensure incident information is recorded accurately and in a timely manner
Ensure jobsheets are accurate and completed daily
Keep appraised of new and emerging technologies
Seek and highlight additional opportunities whilst reviewing customers infrastructures
Suggest improvements for the on-going development of the service department
Job Requirements
Excellent customer communication skills
Can work on own intuitive.
Good written skills on job reporting and documentation.
What we offer
Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months)
Flexible Work Shift Patterns - Between 7am and 7pm
Salary £30,000 - £35,000 Depending on experience
Location - close to the centre of Northampton with a modern, up to date living space
Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes)
Top of the range technology in office and for home working (laptops, screens, etc)
Subsidised health care/medical benefits
Annual Leave - 25-30 days plus B.H’s optional 2 weeks unpaid. Increases with time spent
Progression Plan - training & mentor programme.
Experience
Minimum 2 years’ experience in a role of supporting servers, networks, printers, PC’s and applications.
Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations.
Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable.
Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS’s, printers etc
Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable.
Part-time IT Engineer
winit uk
Loughborough
Fully remote
Mid
£112 - £144
RECENTLY POSTED
windows
Location: Leicester, LE3 8DX
Working Hours: 15-20 hours per week
Fixed shift every Monday: 06:30 - 12:00
Other hours can be flexibly arranged upon mutual agreement
Salary: £14 - £18 per hour (depending on experience)
Job Summary
We are seeking a part-time IT Support Engineer to join our dynamic warehouse operations team. The role focuses on providing IT technical support, troubleshooting hardware and software issues, ensuring smooth network connectivity, and assisting users across multiple sites. This is an excellent opportunity for candidates with strong technical skills and an interest in IT operations within a fast-paced warehouse environment.
Key ResponsibilitiesTechnical Support
Diagnose and resolve desktop and hardware issues, including PCs, laptops, printers, and telephones.
Provide remote support to users at other sites and handle common technical requests.
Offer user guidance to ensure effective use of company systems and devices.
Installation & Configuration
Install, configure, and upgrade hardware equipment and operating systems (Windows/Mac/Linux).
Install and maintain common software, such as Microsoft Office, VPN clients, and email applications.
Ensure all devices comply with company security policies, including antivirus and patch management.
Network Support
Troubleshoot and resolve basic network issues (WiFi, LAN, VPN, DNS, TCP/IP).
Assist users in connecting to networks, accessing shared files, and using printing resources.
Skills & Qualifications
Proficiency with Windows operating systems and common office applications.
Strong troubleshooting skills for hardware failures (e.g., PCs, printers).
Basic understanding of networking concepts (TCP/IP, DNS, VPN, etc.).
1-3 years of IT technical support experience is preferred but not essential.
Relevant certifications such as CompTIA A+ or Microsoft MCP are a plus.
Good communication skills in English and Mandarin, proactive, detail-oriented, and responsible.
Senior IT Engineer/ Technician 3
Hays Specialist Recruitment Limited
Devon
In office
Senior
£155 - £201
RECENTLY POSTED
TECH-AGNOSTIC ROLE
About the roleAs a Technician 3 with expertise in the IT domain, you will collaborate with our client’s Technical team. You will be responsible for Technical/IT support.Tell me more, tell me more Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.Contract length: 31st Oct 2025- 16th Dec 2025Location: ChivenorRoles and Responsibilities:
ELS
Migration Set-up
Set-up Refresh Clinic
Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
Login to any system as required via device(s) provided by the contractor’s engineer and Site Manager and under their instructions.
Refresh Laptops correctly update the Contractor’s workflow management system at all relevant steps.
Seek guidance as required from the Post-Migration Technical Support Specialist and Site Manager.
Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager.
Assist in securing the devices in the onsite storage location at the end of each day.
Other stuff we’re potentially looking for:
SC Clearence
**What’s in it for you? -**Our client loves to reward their people for doing a great job.
A daily rate, in-scope IR35, of £ 19.38/hr (PAYE) OR £ 25.15/hr (via a Hays Approved Umbrella Company).
Next StepsOnce you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.We look forward to speaking to you!
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
VMware Engineer - Cloud Foundation Implementation Specialist
Lorien
London
In office
Mid
Private salary
RECENTLY POSTED
terraform
fabric
ansible
VMware Engineer - Cloud Foundation Implementation Specialist (SC clearance required)
Engagement Type: 6-Month ContractLocation: London (with Work From Home flexibility)Reports To: CNI Infrastructure LeadEnvironment: Airgapped - CNI Platform
Role Summary
We are seeking a highly skilled VMware Engineer for our high profile public sector Client on a contract basis. The Engineer specialist will support the deployment and optimisation of VMware Cloud Foundation (VCF) within the CNI Platform, a secure, airgapped infrastructure. They will lead VCF implementation with a focus on integration with Cisco ACI and Pure Storage. There is an expectation that the incumbent is able to work out of hours as agreed from time to time.
Key Responsibilities
VCF Deployment: Configure and deploy VMware Cloud Foundation components including SDDC Manager and vSphere within the CNI Platform.
Infrastructure Integration: Integrate VMware stack with Cisco UCSX Server platform, Cisco ACI networking fabric and Pure Storage systems, ensuring compatibility and performance.
Automation & Lifecycle Management: Develop and maintain automation scripts using PowerCLI, Ansible, or Terraform for provisioning and updates in an airgapped setup.
Security & Compliance: Leverage Cisco ACI’s security capabilities-including policy-based segmentation and traffic control-to enforce strict access controls and compliance within the airgapped environment.
Performance Optimisation: Monitor and fine-tune virtual infrastructure for reliability and efficiency.
Documentation & Handover: Produce detailed implementation documentation and support knowledge transfer to internal teams.
Stakeholder Collaboration: Liaise with platform engineering, networking, and storage teams to ensure alignment with project goals.
Required Skills
Proven experience working in secure or airgapped environments.
Strong knowledge of VMware Cloud Foundation suite, ideally with some experience of VCF 9
Experience with Cisco UCSx hardware incl Intersight
Experience with physical installation and configuration of hardware in datacenters
Experience integrating with Cisco ACI and Pure Storage.
Familiarity with automation tools (PowerCLI, Ansible, Terraform).
VMware certifications (VCP-DCV, VCAP, or equivalent) preferred.
Excellent communication and documentation skills.
If this role is of interest to you, and you have an active SC clearance, please apply now!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Network Technician
Career Cross Ltd
Slough
In office
Mid
£38k
RECENTLY POSTED
windows
window-server
Network Technician - Slough - £38k + excellent benefits
Our client is a well-established school based in Slough; due to continued growth and expansion they are looking to recruit a Network Technician
Key tasks and Responsibilities:
Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities.
Become the “second in command” to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must.
Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities, and arrange for other repairs/modifications to be carried out by others.
Demonstrate and assist in the safe and effective use of specialist equipment/materials.
Provide specialist advice and guidance as required to School/Centre.
Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience.
Implement agreed work programmes/practices under the guidance of Senior Staff.
Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required.
Disk space checks
Backup checks
Event log checks
Cluster Shared Volume/Shared Storage for Hypervisors
SNMP Traps
Technical Expertise:
Monitor onsite helpdesk, ensuring ticket resolution quality and quantity is within SLA
Resolve tickets at all levels (first through to third line)
Set up and maintain complex physical and virtual Windows server environments
Configure and troubleshoot basic network and switch management
Install hardware and software applications as required
Configure and troubleshoot Mobile Device Management in Apple environments
Perform maintenance tasks for user accounts
Develop and engage with network and service monitoring reports and utilities
Onsite Engineer
The One Group
Reading
In office
Mid
£40k - £45k
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Onsite Engineer (L3) - Reading
Salary: £45,000Contract: 12-Month FTCLocation: Reading, Berkshire (Onsite, Monday to Friday)Clearance: Must hold active****UK SC Clearance
The Role
We’re looking for an Onsite Engineer (L3) to be the go-to technical support at our client’s Reading site. This is a hands-on role where you’ll be working directly with people every day, solving problems, keeping things running smoothly, and making sure the tech just works.
From fixing end-user devices and supporting meeting room kit, to looking after the WiFi and keeping records up to date, you’ll be the person everyone turns to when they need help onsite. It’s varied, fast-paced, and no two days are the same.
What You’ll Be Doing as an Onsite Engineer
Supporting a mix of hardware, software, and network systems onsite
Troubleshooting meeting room hardware, end-user devices, and network/WiFi issues
Carrying out SmartHands tasks like installs and maintenance
Managing Meraki MAC address whitelisting and WiFi password changes
Running quick checks and reports through the Meraki dashboard and firewall logs
Keeping asset records accurate and up to date
Doing proactive site checks to spot issues before they become problems
Helping end-users with setup and day-to-day queries
Joining monthly meetings to talk through what’s working well - and what could be better
About You
You’ve worked in 2nd line or onsite support before and enjoy being hands-on
Confident troubleshooting across hardware, software, and networks
Experience with Meraki WiFi / network tools is a big plus
Comfortable working with stakeholders and end-users, you can explain technical issues in a simple way
You’re proactive and organised, not just reactive
You must hold active UK Security Clearance (SC)
Why This Role?
You’ll be the key onsite engineer people rely on
The work is varied (you won’t be stuck doing the same thing every day)
A solid 12-month contract at £45,000 gives you stability
Standard hours (Monday-Friday, 9-5:30) with everything onsite in Reading
If this sounds like you, then hit apply today, we’d love to hear from you and one of our team will be in touch with you to discuss the opportunity in more detail.
Duty Technician SC Cleared
Sanderson
Winchester
In office
Mid
Private salary
RECENTLY POSTED
backbone
Position: Duty TechnicianLocation: Hursley (5 days a week onsite)Day Rate: Market RateSecurity Clearance: SC Cleared
Are you a technically minded problem solver with a passion for keeping systems running smoothly? We’re looking for a Duty Technician to join our dynamic team and play a key role in supporting the backbone of our supply chain operations.
This is a hands-on role where you’ll manage technical support requests, maintain equipment, and collaborate with internal teams to ensure seamless service delivery. If you thrive in a fast-paced environment and enjoy variety in your day-to-day tasks, we’d love to hear from you.
What You’ll Be Doing:
Responding to incoming technical support incidents, service requests, and change tickets
Managing your personal call queue and ensuring timely resolution of issues
Providing clear updates and maintaining strong communication with customers
Troubleshooting everything from password resets to complex server queries
Escalating issues to the 3rd Line Team when needed
Collaborating with Engineers and internal teams across Development, Projects, and Technical Delivery
Performing software builds and rebuilds on PCs and laptops
Diagnosing and fixing hardware faults, and installing upgrades as required
Delivering top-tier customer service at every touchpoint
What You’ll Bring:
Strong technical troubleshooting skills across desktop and infrastructure environments
A detail-oriented mindset with a proactive approach to problem-solving
Excellent communication skills and a customer-first attitude
Ability to work effectively as part of a close-knit, high-performing team
Experience in a support role, ideally with exposure to 2nd or 3rd line environments
If you’re interested in hearing more, please do send your profile to
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason***,*** please let us know when you apply or talk to the recruiters directly so we can support you.
Cloud Services Engineer
Hays Specialist Recruitment Limited
Manchester
Hybrid
Mid
£55k - £65k
RECENTLY POSTED
prometheus
terraform
powershell
microsoft-azure
Prestigious opportunity for a Cloud Services Engineer with a pioneering market-leading organisation based in Manchester with hybrid working.In this role, you will be responsible for designing, implementing, and maintaining cloud infrastructure and services that support our business operations. You will work across teams to ensure secure, scalable, and cost-effective cloud solutions, primarily within Microsoft Azure platforms.
Key Responsibilities:
Design, deploy, and manage cloud-based infrastructure and services.
Monitor system performance, availability, and security across cloud environments.
Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM, CloudFormation).
Collaborate with development and DevOps teams to support CI/CD pipelines and cloud-native applications.
Implement and maintain backup, disaster recovery, and high availability strategies.
Ensure compliance with security policies and industry best practices.
Troubleshoot and resolve cloud-related issues and incidents.
Maintain documentation and provide technical support to internal teams.
If you possess a combination of some of the following skills, then LETS TALK!
Hands-on experience with Azure cloud platforms.
Strong understanding of networking, virtualisation, and cloud security principles.
Operate, maintain, and enhance the Azure Virtual Desktop (AVD) environment.
Experience with monitoring and logging tools (e.g., Azure Monitor, CloudWatch, Prometheus).
Expert in setting up and managing host pools, session hosts, user access, application layers, and FSLogix profiles.
Strong knowledge of cloud architecture, design, and implementation principles and practices.
Proficiency in scripting and automation tools, such as PowerShell, Power Automate, Azure CLI, Azure DevOps, and Azure Monitor.
Experience working with Azure Foundry, Microsoft Copilot Studio and AI Agents.
What you’ll get in returnIn return, you will be rewarded with ongoing career development and training in an enviable team environment.What you need to do nowIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Frequently asked questions

What is a Site Reliability Engineer (SRE)?
A Site Reliability Engineer (SRE) is a professional who applies software engineering principles to IT operations. Their primary goal is to create scalable and highly reliable software systems by automating infrastructure, monitoring applications, and improving system performance.
What skills are typically required for SRE jobs?
Common skills for SRE roles include proficiency in programming languages like Python, Go, or Java, expertise in cloud platforms (AWS, GCP, Azure), knowledge of containerization and orchestration tools (Docker, Kubernetes), experience with monitoring and logging tools, and strong problem-solving abilities.
What types of companies hire Site Reliability Engineers?
Many companies across industries hire SREs, including tech startups, large enterprises, cloud service providers, financial institutions, and e-commerce companies. Any organization with complex, high-availability systems may require SRE expertise.
How can I prepare my resume for SRE job applications?
Highlight your experience with automation, system administration, and software development. Include specific tools and technologies you've worked with, examples of uptime improvements or incident response, and any relevant certifications such as Google’s Professional Cloud DevOps Engineer.
Are remote SRE jobs available on this platform?
Yes, our job board features both on-site and remote Site Reliability Engineer positions, allowing you to find opportunities that fit your location preferences.