Product Owner Jobs in London

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.

At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.

We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we’re looking for

If you’re a Solution Architect with a proven track record of transforming complex technical requirements into well-structured, customer centric solutions, we’d love to meet you. Experience in Field Service Management is a must, particularly in defining system specifications and identifying opportunities to optimize solutions. You should also bring experience working on business transformation programs where product based solutions must be adapted and scaled to fit dynamic environments.

We’re looking for people who thrive in agile, collaborative, global teams and who enjoy working with best in class technology to deliver meaningful impact.

Where you’re located

Anywhere in the UK or Europe; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in person (occasional travel needed).

What you’ll do

Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes.
Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design.
Collaborate closely with product, development, and cross functional teams to design scalable, customer aligned solutions.
Define and maintain technical implementation documentation (e.g., Low Level Designs).
Evaluate, configure, and customize product features while ensuring integration and implementation best practices.
Troubleshoot technical issues, propose solutions, and provide post implementation support.
Contribute insights to continuously improve Zinier’s product roadmap and delivery methodology.

What you’ll bring

6-12 years of SaaS experience in professional services or client facing roles.
Proven experience in Field Service Management (required).
Background in high growth startups with evolving product roadmaps (preferred).
Creative problem solving skills for addressing product gaps and business challenges.
Experience delivering solutions in an Agile environment.
Familiarity with project management tools such as JIRA, Confluence, or equivalents.
Strong technical knowledge of enterprise applications, workflows, integrations, and databases.
Working knowledge of data models, JavaScript, and JSON.
Exceptional communication skills in English, with the ability to engage with stakeholders across diverse levels and backgrounds.
High attention to detail, reliability, and follow through.

Executive Compensation & Board Advisory Director - Financial Services Expert

Description

Our consultancy services are centred around the topic executive compensation but cover a much broader range of disciplines including strategy, Corporate Governance (including regulations and legislation) and financial modelling. We provide advice regarding and to the Board of Directors, Executive Committee and Senior Management population of the largest companies across Europe. On a daily basis, we work together with colleagues across the globe in order to support our globally operating clients.

In this role of ECBA director, you will be responsible for developing and maintaining business with focus on the Financial Services sector, leading and delivering client engagements, serving as strategic advisor to clients in your areas of subject matter expertise, developing unique and insightful intellectual capital, ensuring the quality of our advice and counsel, and developing and mentoring consultants. You will be the trusted client partner (including C-Suite, RemCo and Board) to design and implement Executive Compensation and incentive program strategies to attract, reward and retain executive talent. You will partner with our senior Directors on top tier cluster clients and be in the lead on other large clients, and you will have a focus on the Financial Services Industry.

Working with other colleagues, you will also participate in and contribute to activities that support continued revenue growth of the Work & Rewards business.

The Role:

Deliver consistent project management for multiple large clients
Prominent role in the European Financial Services community
Lead advisor on all types of ECBA topics
Develop diverse compensation structures, competitive base pay and incentive approaches that provide seamless delivery of global solutions for our clients
Collaborate and contribute to the development, design and implementation of compensation programs that include total rewards strategy, competitive benchmarking, annual and long-term incentive plan design, employment contract review, change-in-control agreements, overall competitive pay analysis and pay-for-performance alignment
Contribute to the development of new tools and approaches.
Continue to develop technical knowledge and skills in the area of Executive Compensation
Mentor, coach and manage more junior colleagues

What we offer

Working across Europe
Leading the largest clients and working closely with C-Suite, RemCo’s and Boards
Opportunities for career development (for example CRD role, topic/industry initiates, leadership role, etc.)
Working in an open and collaborative culture

Qualifications

What you’ll bring

Significant experience consulting at the Board level
Significant knowledge of and experience with the Financial Services sector
In-depth knowledge of tax, corporate finance, regulatory and accounting requirements in order to design executive compensation plans including: annual, equity, stock and other long or short term incentive plans
Hands on experience with special equity and incentive plans for situations such as: IPOs, LBOs, M&A, divestitures, recapitalization and venture/entrepreneurial start-ups will be necessary
Well developed written and oral communication skills and ability to influence senior management and work across all levels of an organization
Collaborative business style to introduce new programs and value added services internally and to client organizations
Superior analytical skills and understanding of human resource and financial issues within major global organizations and in entrepreneurial environments
Master’s degree is required; an advanced degree highly desirable, particularly an MBA or JD
Fluency in English.

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You’ll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please

Mid-Senior QA Engineer (B2B SaaS UK)

B2B SaaS UK

Company Location: London

Type: Full-time

Role Overview

Accessible rail travel depends on systems that work reliably in live environments.

Our Passenger Assistance platform turns passenger assistance requests into coordinated action inside live rail operations.

We’re hiring a QA Engineer to lead manual quality and release confidence across our UK and Global web and mobile platforms.

Strategic Context

Transreport exists to remove structural barriers in rail travel. Our vision is that everyone has access to travel everywhere.

We operate across the UK, Japan, and the EU and have supported over 10 million assistance requests for more than 1 million users. We are a Series A company recognised with a King’s Award.

Because we operate in live, safety-critical environments, quality discipline is fundamental, not optional. As the platform grows in complexity across markets, this role ensures that reliability remains uncompromised.

Outcomes & Impact

Within 6 months, you will:

Own manual QA for at least one active product stream.
Embed earlier into refinement and design to strengthen acceptance criteria.
Improve regression structure and reduce escaped defects.
Bring clarity and consistency to our TestRail coverage.
Act as a trusted release partner for Engineering and Product.

Within 12 months, you will:

Confidently rotate across UK and Global teams.
Influence how we balance manual testing and automation coverage.
Identify recurring quality risks and drive preventative improvements.
Raise the overall standard of release confidence across web and mobile.

Tasks

Responsibilities

Execute & Manage Testing: Own the manual testing lifecycle for web (Vue.js/Rails) and mobile (Native Swift/Kotlin) applications.
Shift Left: Participate in design and requirements sessions, clarifying how A/Cs are tested before a single line of code is written.
Test Case Management: maintain and expand our TestRail repository. You will decide what needs a manual pass and what candidates should be handed off to SDETs for automation.
Release Confidence: Act as the final gatekeeper for releases, conducting smoke tests and regression passes to ensure high reliability for our public-facing and B2B users.
Cross-Platform QA: Verify consistency across our web dashboard and mobile apps, ensuring data syncs correctly between the Rails backend and the client devices.

The Tech Environment:

Management: TestRail, Jira.
Web: Vue.js (Frontend), Ruby on Rails (Backend).
Mobile: Native Swift (iOS) & Native Kotlin (Android) as well as React Native.
Note: While our stack includes RSpec and Vue wrapper, this is a functional QA role. You are not expected to write code, but you should be comfortable navigating a technical environment.

Requirements

Must Haves

Experience: 3+ years of experience in manual QA for web and mobile applications.
Process Mindset: You understand that QA is a process, not just a phase. You can demonstrate how you’ve improved QA workflows in previous roles.
Context Switching: You are comfortable moving between an established legacy project and a fast-moving greenfield/scaling project.
Mobile Proficiency: You know the difference between testing on iOS vs. Android and are familiar with mobile constraints (offline mode, location services, etc.).

Nice to Haves:

Experience in Government, Public Transport, or Logistics sectors.
Experience testing SaaS platforms with complex user permissions.

Benefits

Private healthcare after your probation (including children)
25 days holiday
Volunteering LeaveCycle and Tech Scheme
Free flu jab for you and your family

Culture & Operating Principles

We value:

Ownership over hierarchy
Clarity over bureaucracy
Impact over job titles

We operate with high autonomy and high accountability. People are expected to raise risks early, communicate clearly, and take responsibility for outcomes.

Quality here is not cosmetic. It protects real journeys.

We’re a Disability Confident employer and we welcome applications from disabled candidates.

TermGrid is rewriting the rules of private capital markets. We built the category-defining operating system for deal professionals - the platform where the world’s most sophisticated private equity sponsors, lenders, and advisors manage every stage of their financing workflows.

Founded in 2019 by Dipish Rai (Harvard MBA, IIT, Columbia; ex-Providence Equity) and Vishal Singh (Columbia MS CS; ex-CTO Link3D, acquired by Nasdaq: MTLS), TermGrid has achieved what few fintech companies dream of: 4 of the top 5 global private equity firms trust us as their core technology partner. 1600+ institutions. 30,000+ professionals.

We’ve been named New Solution Provider of the Year at the PE Wire US Awards 2024, Secure Workflow Management Provider of the Year at the PE Wire US Awards 2025, and shortlisted for the PE Wire EU Awards 2026 and The Drawdown Awards 2025. This isn’t a company finding its footing - this is a rocket that has already cleared the launchpad.

The $1.7 trillion private credit market is growing at breakneck speed. Every billion-dollar deal, every GP-LP relationship, every leveraged buyout in the pipeline is moving through workflows that were built for a different era. TermGrid is the platform that changes all of that - and we’re just getting started.

What You’ll Do

Support client relationships - Serve as a key point of contact for assigned clients, helping build strong relationships with product users and decision-makers, and ensuring their questions and needs are addressed.
Lead onboarding and training - Work closely with internal teams to coordinate a smooth client onboarding process, assist clients in getting up to speed with the product, and deliver training to help them derive value quickly.
Participate in client meetings: Help organize and prepare for regular client check ins and reviews, track usage data, and support conversations that highlight how clients use Termgrid.
Monitor client activity: Keep an eye on client usage data and account health; understand and flag any issues or risks early; and work with the team to resolve them.
Work cross functionally: Collect client feedback, share ideas with Product, Sales, and Engineering teams, and advocate for improvements that make the client experience even better.
Put in place best practices - Help put in place best practices and procedures across both external and internal workstreams, helping shape a rapidly growing start up and improve our processes, making use of your prior experience.

What We’re Looking For

Bachelor’s degree in Business, Finance, or a related field, plus 2 6 years of professional experience - ideally in investment banking, private credit, or private equity. Prior leveraged finance experience is a plus.
Alternatively, a Master’s degree in Finance/Management or an MBA alongside relevant professional experience gained through a mix of full time and internship roles.
A strong interest in capital markets and fintech.
Excellent communication and interpersonal skills; comfortable working directly with clients and cross functional teams.
Organized and detail oriented, with strong time management and multitasking abilities.
Proactive and reliable problem solver who can manage multiple projects in a fast paced, dynamic environment.
Eagerness to learn, take ownership of projects, and grow within a high growth startup.

Benefits

Health coverage and wellness benefits
Remote friendly flexibility with a high performance, async first culture
Work from home set up

World Rugby is looking for a Head of Workforce who will be working in London. The candidate should have experience in workforce planning and operations at major international events and HR management.

About the job

World Rugby is the world governing and law-making body for the sport of Rugby Union. In addition to its governance functions World Rugby has established World Rugby Events & Media DAC (WREM) - which is charged with organising and delivering World Rugby’s major international events including the men’s and women’s Rugby World Cups and the annual Sevens World Series (SVNS).

World Rugby is now on a mission to innovate, excite, inspire and engage new audiences in existing and new rugby markets to grow the sport for all. Through WREM, the delivery of these major tournaments under a new model will be key to the success of a ten-year strategic plan. This started with the hugely successful delivery of the Women’s Rugby World Cup 2025 which was held in England and will continue with Rugby World Cups in Australia in 2027 played by men, Australia 2029 played by women and culminating in groundbreaking tournaments in the USA in 2031 and 2033 played by men and women respectively. The renowned Sevens World Series has been relaunched as ‘SVNS’ to be the gateway for engaging new fans and audiences with the sport of rugby union. The delivery of an annual calendar of events involving the home international matches for the USA national men’s and women’s 15s and 7s teams is also the responsibility of WREM and is part of the runway activity through to RWCs 2031 and 2033 in the USA.

Under the new operating model launched in 2022, World Rugby has a more direct role in the setting up, running and delivery of the Rugby World Cups and SVNS and aims to be a leader in the delivery of major international events. WREM has established and will continue to establish local teams in Australia for Men’s Rugby World Cup 2027 and will be establishing local delivery teams in the USA to support the planning and delivery of RWC 2031. Event Delivery Partnerships have been established in each territory for the delivery of the SVNS series and the USA annual events.

World Rugby is looking to appoint a Head of Workforce, reporting to the Director of Event Delivery, on a Fixed Term Contract basis to cover for a maternity period and ensure the continued development of operational capabilities in the Workforce areas.

Objective of the role

This role will have a primary focus on Tournament Time Workforce for Rugby World Cups and will be responsible for implementing the WREM Workforce planning and operating practices. These will provide the local teams with clear guidance on what and how they need to deliver to achieve the standards required and to exploit efficiencies, avoid duplications, and to provide maximise opportunities to develop WREM capabilities and develop future talent pipeline through the effective seconding and deployment of World Rugby central staff at Tournament Time.

In addition, there will also be an element of the role that will be responsible for working closely with World Rugby’s People & Culture (P&C) Team, to support the continued integration between WREM and the P&C Team, along with further developing HR processes to be adopted by WREM and the local teams.

Emphasis will be on developing best in class practices, incorporating blue sky thinking combined with learnings from practical operational experiences.

Principal accoutabilities

Refine the Workforce planning and operations concepts for Rugby World Cups (initially) including for relevant Volunteer programmes, recruitment, onboarding, training, and deployment;
Develop and design strategic Tournament Time workforce journeys and mobilisation plans for delivery by the local team
Oversee the integration between WREM and World Rugby’s People & Culture team, and taking responsibility for driving People & Culture activities and policies within WREM
Oversee specific Workforce Planning for each tournament, incorporating central and local World Rugby staff to ensure efficient and effective deployment
Develop the Workforce planning tools - for introduction and consistent use by WREM Local Teams to cover all categories of workforce; paid staff, volunteers, contractors, secondees, consultants, temporary Tournament Time staff. To include role planning, dot planning, efficiency and effectiveness, deployment planning
Ensure effective implementation of Tournament Management System Workforce module specifications - to cover all functional requirements - core data, link to Accreditation, links to HR systems, role assignments, scheduling, rostering, uniforming, reward and recognition, training and volunteer recruitment. This includes leading User Acceptance Testing, commissioning and deployment to users in local teams and centrally
Train and support the development of training for Central staff, local team staff, volunteers and both central and local contractors/suppliers
Support local teams in establishment of their Workforce Functional Areas, including operational documentation, service levels and client standards
Develop generic workforce policies, procedures and entitlements for application by the local teams
Lead the contract management for Consultants/Contractors engaged by WREM to support event delivery and capability
Oversee the Uniform Programme for Central and Local Teams including Tournament Time Uniform

Qualifications & experience

Essential for candidates to have 5+ years’ experience at a senior level in Major International Events
Workforce planning and operations as well as experience in Human Resource management
Recognisable as a leading senior professional in the field of Workforce planning and operations
Essential for candidates to have played a senior role in managing a large-scale major event volunteer recruitment, selection and operational deployment programme
Proven successful management in a multi stakeholder environment
Proven experience in developing systems, tools and policies in a high volume workforce environment
Excellent planning and organisation skills including project planning
Experienced in all MS Office programmes (Word, Excel, PowerPoint)
Positive, outgoing personality - collaborative, persistent, resilient and diplomatic.
Ability to forge strong collaborative relationships and a team player
Ability to work on own initiative
Demonstrably high levels of integrity
Share and embrace World Rugby’s core values; Discipline, respect, integrity, passion and solidarity through teamwork

Contract basis

Fixed Term Contract period of 12 months. Start date: 1st June 2026

Most of our roles offer hybrid working. We ask colleagues to work :

Three (3) days a week “out of home”. Two (2) “core” office days (Tuesday & Wednesday) and a third day of your choice to be with stakeholders.

“Out of home” can mean working in a World Rugby office/hub, working from a venue or face to face meetings with partners/suppliers/agencies/teammates or other rugby family stakeholders.

The remaining two (2) days are flexible to work from home (or the office)

This applies to our Dublin & London offices.

Business Administration Apprenticeship

Do you see yourself starting a career in business administration while supporting exciting cultural projects?

Can you use your organisational skills to help teams deliver services that make a real difference to communities?

If yes, we have the perfect role for you!

Southwark Council’s Culture Department is looking for a motivated and enthusiastic Business Administration Apprentice to join our team and help support services across Culture, Events, and Libraries & Heritage.

About the Role

This is a fantastic opportunity to gain hands on experience while working towards a Level 3 Business Administrator apprenticeship qualification as part of the Southwark Apprenticeship Programme.

You’ll work in a supported learning environment, developing practical business administration skills while contributing to meaningful cultural services across the borough.

In this role, you will:

Support a wide range of business administration activities across the Culture department
Gain experience working closely with the Libraries and Heritage service
Use council financial and business systems to support service delivery
Respond to enquiries from colleagues, partners, and members of the public
Assist with organising information, maintaining accurate records, and supporting team processes
Work collaboratively with different teams and external organisations
Attend training, workshops, and study sessions with your learning provider
Develop your own professional skills, knowledge, and behaviours with structured support

This role offers valuable, transferable skills that will benefit you throughout your career.

About You

You’re enthusiastic, organised, and ready to learn in a professional environment. You take pride in your work and are keen to build a career in business administration.

You will have

Basic digital/IT skills, including familiarity with Microsoft 365 (Outlook, Excel, Word, and ideally Power BI)
Good verbal and written communication skills
The ability to present information clearly and accurately
Strong organisational skills and the ability to prioritise tasks
A positive attitude and willingness to take initiative
The ability to follow instructions and learn new tasks quickly
A collaborative approach to working with colleagues and other apprentices

Most importantly, you’ll be motivated to learn and committed to completing your apprenticeship qualification.

About the Team

You’ll be joining the Culture Department at an exciting time, with several high profile projects underway and more planned. Our work spans culture, events, libraries, and heritage - services that help make Southwark a vibrant and inclusive place to live.

We offer:

A supportive and friendly working environment
Structured learning through the Southwark Apprenticeship Programme
Opportunities to build experience across different service areas
Ongoing development through training, mentoring, and networking with other apprentices

Additional Information

This is an 18-month Fixed Term Contract
You will need 5 GCSEs grade A C / 9 4 including Maths and English or equivalent
You must live within the borough of Southwark

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you must meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans
Are currently in care, or have previously been in care
If you consider yourself to be disabled or have a long term health condition

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through the Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Salary Range (Full time equivalent) £29,808 - £31,530

Product Data Coordinator, Soho Home - 6-Month FTC Head Office London, UK Support Office View Role

Soho Home is currently looking for a Product Data Coordinator, for a 6 month FTC assignment. The successful candidate will support with product data management and governance by setting up and maintaining accurate, consistent data across systems, while documenting processes to create a centralised, reliable source.

This role focuses on executing data and operational tasks with precision, ensuring data is clean, governed, scalable, and fit for purpose as the business transitions to an enhanced reporting environment. Reporting to the Buying & Product Development team, the role supports effective cross-functional collaboration.

Key Responsibilities

Carry out data cleansing activities, ensuring product information is complete and accurate
Support SKU creation across projects, ensuring accurate and timely setup
Input and maintain product specifications and attributes in Excel and internal systems
Assist in managing workload in line with critical path timelines
Perform data checks and reconciliations between documentation and systems, highlighting and resolving discrepancies
Maintain organised and structured data files and documentation

Skills & Experience

Experience in data cleansing and standardisation, working with large data sets
Highly organised with strong attention to detail and accuracy
Ability to problem solve and execute project priorities within structured timelines
Established and confident communication skills
1+ years of relevant/equivalent demonstrated experience
Experience or interest in product data, Merchandising systems, or ERP platforms- Power BI and Business Central
Experience or interests in Retail operations, Buying, or Product Development/ Data environments

Benefits

Soho House offers competitive compensation packages that feature global benefits and perks.

50% off Food & Drink, 7 days a week
Staff Room Rates
Private Health and Dental Care
Weekly Pay
Life Assurance
Up to 50% Staff Discount on Cowshed & Soho Home
In Office Dog Policy on Fridays
Season Ticket Loan
Christmas Office Closure
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Senior Delivery Manager

Hybrid working: This role operates on a hybrid basis. You will be required to attend the Staines office one day per week, with remaining days worked remotely. Flexible arrangements are available - please reach out to discuss what works for you.

About the role

You will lead delivery across a central government digital programme, working closely with civil servant programme teams and senior stakeholders to ensure work is planned, coordinated, and continuously improving. This is a complex, multi team environment requiring both hands on delivery leadership and the strategic ability to manage dependencies, risks, and relationships beyond your immediate team.

You will act as a recognised expert in agile and lean delivery, coaching teams, challenging existing processes, and driving a culture of continuous improvement across the programme.

Must have:

Experience engaging with central programme teams of civil servants, feeding into wider business and governance processes
Proven track record as a Senior Delivery Manager operating at G7 level or equivalent
Experience delivering or supporting cyber security programmes
Experience working in a local government context alongside central government
Familiarity with the GDaD (Government Digital and Data) framework

Core competencies - GDaD framework Agile & lean practices

Coach and lead teams in agile and lean good practices. Experiment with new ways of working. Act as a recognised expert and advocate across the organisation.

Communication

Communicate complex information clearly to technical and non-technical audiences. Build confidence and trust with senior civil servants and delivery teams alike.

Budget management

Understand, track, and forecast financial expenditure. Feed into wider programme and business planning processes as required.

Create and tailor the right delivery approach for a team. Challenge, evaluate, and iterate the approach throughout the product life cycle.

Optimise team delivery flow. Actively address the most complex risks, issues, and dependencies - including where ownership sits outside the team or is unclear.

Making processes work

Identify and challenge unnecessarily complex organisational processes. Coach teams to inspect and adapt. Guide teams through new process implementation.

Planning

Lead continual planning in complex environments. Plan beyond product delivery. Identify cross-service dependencies and coordinate delivery. Act as central planning expertise.

Identify and resolve problems in team dynamics. Use agile health checks. Provide the right feedback at the right time. Accelerate team development cycles.

Commitment to diversity & inclusion

We are committed to building inclusive, diverse teams and actively welcome applications from women, people from ethnic minority backgrounds, disabled people, those returning after a career break, and anyone under represented in senior delivery and technology roles in government.

At Scrumconnect Consulting, 42% of our team is women - and we’re actively working to improve representation at every level. We know that the best delivery teams reflect the diversity of the people they serve. If you don’t meet every requirement listed but feel this role is a strong match for your experience, we encourage you to apply.

Reasonable adjustments are available throughout the recruitment process. Please reach out to discuss what support would work best for you.

Senior Delivery Manager (SC Cleared)

London, United Kingdom Posted on 20/04/2026

Scrumconnect is a leading digital transformation consultancy delivering user-centred, innovative solutions across the UK public and private sectors. We specialise in helping organisations design, build, and scale digital services that make a real impact. Our teams work closely with clients to solve complex challenges using modern technologies, agile methodologies, and a strong focus on user needs.

Role Description

The senior delivery manager will lead the delivery of complex, high-risk digital products and services within the Client’s Digital environment. They will ensure consistent, high-quality outcomes across multidisciplinary teams, driving delivery across a diverse portfolio including legacy system transformation, new service development and live service optimisation. Operating within agile Rainbow Teams, the senior delivery manager will plan, coordinate and manage delivery across multiple workstreams, ensuring alignment with service levels, contractual expectations and GDS standards. They will proactively manage risks, dependencies and performance, maintaining delivery momentum while enabling teams to continuously improve. The role requires strong leadership and the ability to operate across organisational boundaries, working with product, engineering, design and business stakeholders to deliver outcomes that improve access and operational efficiency.

Preferred Tech Stack Expertise

Experience delivering across hybrid environments including Oracle ERP legacy systems and modern digital services
Strong understanding of backend ecosystems including Java, Python, Ruby and PL/SQL with frameworks such as Spring Boot, Django and FastAPI
GOV.UK Design System
Proven experience in AWS cloud environments, including APIs and microservices
Familiarity with container platforms such as Docker and Kubernetes and their impact
Experience managing CI/CD pipelines using GitHub Actions, CircleCI and AWS
Working knowledge of monitoring and alerting tools including Sentry, Kibana, Grafana and Prometheus
Understanding of Secure by Design, Cyber Assessment Framework and GDS delivery standards

Responsibilities

Lead multidisciplinary teams to deliver complex digital products and services
Manage delivery plans, risks, dependencies and timelines across multiple workstreams
Ensure delivery aligns with agile methodologies, GDS standards and organisational processes
Facilitate agile ceremonies and maintain delivery momentum
Act as escalation point for delivery issues, resolving blockers and driving outcomes
Collaborate with product, design and engineering leads to ensure integrated delivery
Promote continuous improvement, high performance and team wellbeing

Clearance: SC clearance required (or willingness to obtain)

Diversity & Inclusion

At Scrumconnect, we are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences, and perspectives, and we believe that diversity drives innovation and better outcomes for our clients and communities.

We are proud to be an inclusive employer and are continuously working to improve accessibility and representation across our teams. If you require any adjustments during the recruitment process, please let us know - we are here to support you.

Head of Sustainability

Head of Sustainability

Recruiting a Head of Sustainability who will provide leadership across the firm in all areas relating to sustainability. This covers:

Responsible Investing: working collaboratively with the Investments team on sustainability related topics
Responsible Corporate: working with the business to continue to embed sustainability across the whole firm.

You will also apply knowledge and insights concerning the impact of Sustainability factors on investment portfolios and how this impacts our policyholders and other stakeholders.

Specific accountabilities assigned to the role of Head of Sustainability within PIC Capital:

Enhance and lead PIC’s sustainability strategy as a responsible corporate and a responsible investor and with a focus on creation of social value. Ensure our approach remains appropriate to meet the expectations of PIC’s stakeholders both internally and externally
Set priorities for the business with regards to its sustainability actions taking into consideration evolving industry expectations and regulations
Lead the integration of ESG within investment processes and collaborate with Investment teams to apply such processes.
Be Sustainability Subject Matter Expert on investments by providing ESG / sustainability opinion and analysis. Support analysts to input the opinion into Credit and Investment committee papers.
Lead a small but dynamic team including a Climate Lead and an Investment Stewardship Manager.
Help set climate and stewardship strategies and ensure targets are met in those areas.
Manage your direct reports and encourage their own professional development and career progression
Keep informed of industry trends and market developments. Ensure constant knowledge sharing across the Investment team and wider company
Present and respond to the Board, Internal Committees, Trustee, Adviser or other stakeholders on sustainability related queries
Work alongside Executive Committee members and Sustainability Champions across the business to embed Sustainability as BAU
Contribute to external reporting requirements (Sustainability report and TCFD) annually
Represent PIC at relevant industry conferences as speaker
Champion PIC’s culture and values by role modelling professional and best practice standards of conduct and behaviour throughout the employee lifecycle

Experience

Relevant senior sustainability experience within a financial services firm
Experience integrating ESG into investments both within public and private markets, in particular within fixed income
Experience in overseeing and/or driving forwards an investment portfolio decarbonisation strategy
Familiarity of and involvement in industry-level Sustainability initiatives
Front-facing experience engaging with external stakeholders and /or investee companies on Sustainability matters
Experience influencing senior stakeholders across different departments. i.e. Exco, Board
Proven leadership experience either directly or indirectly managing / influencing a team

Knowledge

Strong understanding of sustainability risks and opportunities and their application to a business such as PIC’s
Strong technical knowledge of sustainability related matters and their integration into the investment processes across asset classes
Knowledge of regulatory and industry best practices in sustainability, including reporting standards such as TCFD, ISSB
A clear understanding of industry and stakeholder expectations on Sustainability in the context of a life insurance company
Knowledge of climate specific topics and Stewardship approach for an investor such as PIC

Skills

Strong organisation skills with the ability to work across various priorities and organize yourself and your team so that deadlines are met
Proven ability to persuade and influence stakeholders (internal and external) at all levels both directly and indirectly
Strong interpersonal skills - proven ability to adapt to different personalities
Commercial judgement when setting priorities and action

In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days’ annual leave (excluding bank holidays), a generous pension scheme and much more.

Talent Development Partner (12 month FTC)

Pension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal.

As a Talent Development Partner, you will play a pivotal role in helping to execute the organisation’s talent strategy, working effectively with business areas and HR Business Partners to secure their buy-in and ongoing support.

PIC’s Talent team work to ensure employees have the right knowledge, skills and experience to achieve their individual career goals, and fulfil PIC’s purpose of paying the pensions of our current and future policyholders. This includes ensuring that employees meet the regulation requirements e.g.: Senior Managers and Certification Regime.

The role holder will:

Work closely with senior leaders and HR colleagues to develop and embed career pathways and associated learning interventions, PIC’s competency framework and our early careers development infrastructure, ensuring that employees have clear, practical routes to build capability, develop their careers and contribute positively to PIC’s priorities.
Deliver signature learning programmes including PIC’s induction, management development and early careers, ensuring these are high quality, scalable and aligned to PIC’s organisational needs.
Embed performance enablement practices including meaningful feedback, coaching skills, career conversations and development planning.
Shape the evolution of our development infrastructure including Oracle’s LMS and Talent Module, enabling PIC to map, develop and report on talent across PIC.

Conduct Rules:

You must act with integrity
You must act with due skill, care and diligence
You must be open and cooperative with the FCA, the PRA and other regulators.
You must pay due regard to the interests of customers and treat them fairly.
You must observe proper standards of market conduct
You must act to deliver good outcomes for retail customers

PIC operates within the financial services industry and, therefore, is regulated by the FCA (Financial Conduct Authority) and the PRA (Prudential Regulation Authority). It is a requirement for all PIC employees to demonstrate a good understanding of the regulatory framework and how it applies to the Company.

Specific accountabilities assigned to the role of Talent Development Partner within the HR team:

Contribute to the design and execution of talent strategies that align with business objectives and workforce planning priorities.
Collaborate with colleagues in HR and representatives of the business to shape, influence and deliver the ongoing work underway on career pathways.
Embed and operationalise PIC’s competency framework, ensuring it is integrated into development planning, performance enablement and career pathways.
Build trusted relationships with business leaders and HR colleagues (specifically HRBPs), providing credible advice on talent-related matters.
Support the embedding of a high-performance culture by equipping managers to deliver high quality feedback, career conversations and development planning, building performance enablement capability across PIC.
Design, deliver and continuously improve PIC’s signature learning programmes, including induction, management development and early careers pathways, ensuring they are high impact, inclusive and aligned with PIC’s strategic priorities.
Monitor the effectiveness of all learning events and programmes, critically evaluate the content and make recommendations in driving a continuous improvement culture.
Promote inclusive talent practices, ensuring equity and diversity are reflected in development, progression, and retention activities.
Shape and optimise the use of Oracle LMS and Talent Module, ensuring talent data, reporting and capability mapping are accurate and actionable.
Contribute to organisational change programmes by aligning talent activities with transformation goals and workforce impacts.
Ensure compliance with internal governance and external regulatory requirements (SMCR) across all talent management processes.
Ensure compliance with talent related policies and governance standards.
Take ownership for their own learning and development in both technical (e.g. data analysis and critical judgement) and non technical (self insight and relationship management) skills of talent development.
Stay informed of talent development trends, as well as best practices related to learning and development by attending industry seminars, reading and sharing relevant published articles.

Knowledge

Adult learning principles and their application to leadership and professional development.
Modern learning approaches (blended, experiential and capability academies).
Competency frameworks, job architecture and skills frameworks.
Performance enablement processes and their link to talent development and career progression.
Integration of L&D programmes with broader talent strategies (e.g. engagement, retention, leadership development).
Assessment frameworks (early careers and 360 assessments).
Inclusive talent practices and equity in development and succession planning.
Use of talent analytics to inform decisions and measure impact.
Regulatory and compliance requirements relevant to talent development (e.g. PRA). Frameworks and tools for identifying high potential individuals (e.g. 9 box grid, behavioural assessments).
Succession planning methodologies, including readiness assessments and critical role mapping.

Skills

Ability to align talent initiatives with organisational goals.
Ability to translate strategy into practical programmes and tools tailored to different career pathways and talent segments.
Strong stakeholder partnership skills with the ability to co design solutions with business leaders.
Ability to connect learning, capability, careers and performance into talent development solutions.
Facilitation of career and development conversations.
Data interpretation and use of analytics to guide talent decisions.
Identification of high potential individuals and coordination of succession planning.
Advocacy for inclusive and equitable talent practices.

Experience

Track record of supporting and providing input into the design and implementation of learning and development programmes, linked to a talent strategy, with measurable outcomes.
Experience facilitating career conversations.
Experience of talent identification and succession planning methodologies.
Experience using talent management systems (preference for Oracle) and analytics tools.
Background in Learning & Development, Talent Development, HR Business Partnering, or Organisational Development.

DE&I at PIC

At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we’re proud of our progress, we recognise there’s work ahead, and we remain dedicated to listening, learning and evolving together.

In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days’ annual leave (excluding bank holidays), a generous pension scheme and much more.

SAP Public Cloud Program Manager

SAP Public Cloud Programme Manager - UK

A leading global consultancy is seeking an experienced SAP Public Cloud Programme Manager to lead large-scale transformation programmes across the UK public sector.

This is a senior leadership role with full accountability for delivering complex, multi-stream SAP Public Cloud programmes, combining strategic oversight with hands on programme execution.

The Role

You will take ownership of end to end programme delivery, overseeing multiple concurrent SAP Public Cloud projects within major public sector organisations.

Key responsibilities include:

Leading large-scale SAP Public Cloud transformation programmes (S/4HANA Public Cloud focus)
Managing and developing teams of 20-30 consultants across delivery streams
Acting as the primary stakeholder interface at senior client level
Driving programme governance, risk management, and delivery excellence
Ensuring alignment between business objectives and technical delivery

What We’re Looking For

Proven experience leading SAP Public Cloud / S/4HANA programmes
Strong background delivering within the UK public sector (preferable)
Demonstrated ability to manage large, multi-disciplinary teams (20+ reports)
Deep understanding of programme governance, delivery frameworks, and stakeholder management
Ability to operate at both strategic and hands on programme level

Why Join

Opportunity to lead high impact public sector transformation programmes
Work with a globally recognised consultancy brand
Clear pathway to senior leadership progression
Exposure to large-scale, complex SAP Public Cloud environments

Location

UK-based (hybrid working model)

Technical Product Manager

News Corp UK & Ireland Limited

Job Description

Your team

The Sun is one of the UK’s strongest brands and, like all media organisations, is having to adapt rapidly to overcome the uncertainties of a fast-moving digital world. The Sun product team owns several digital products across the brand, including Sun Savers, Sun Web and Mobile Apps and the Sun Digital Newspaper.

Your role

Working in the Sun product team, you will be responsible for our core platform and innovation initiatives. You will own the strategy and development for the foundational, shared technologies that power our entire digital estate, ensuring they are robust, scalable and enable other product teams to deliver value faster. Additionally, you will be our champion for innovation, tasked with exploring, prototyping and integrating new technologies and techniques. This includes investigating how AI can support our future plans and how our newsrooms can leverage new tools to drive efficiencies, ensuring The Sun stays at the cutting edge of digital media.

Day to day you will:

Own and manage the product roadmap for core platform components and shared services, balancing foundational improvements with new feature enablement for other product teams.
Collaborate with engineering leads to define technical strategy and architecture for our core platforms.
Build and own stakeholder relationships across product, engineering data, and editorial teams, acting as a technical and creative consultant to help solve their challenges.
Translate complex technical concepts and opportunities into clear, compelling proposals for non-technical stakeholders to gain buy-in and approval.
Champion a culture of experimentation and efficiency, defining and tracking KPIs related to platform performance and the impact of innovation initiatives.
Prioritise a backlog of technical debt, platform improvements and innovation bets to ensure we are investing in the most impactful areas.
Research emerging technologies (particularly in AI and machine learning) and identify opportunities for their application across the business.
Lead the discovery, validation, and delivery of proofs-of-concept and pilot programs for new technologies to determine their viability and potential business impact.

What we’re looking for from you:

Relevant experience in a technical, innovative or platform-focused product management role.
A strong technical background or a deep, demonstrable understanding of software development, APIs and platform architecture.
A creative and curious mindset with a passion for innovation and a finger on the pulse of emerging technologies, especially AI.
A self starter attitude, comfortable with ambiguity and adept at carving out a path forward for new and untested ideas.
Exceptional communication and influencing skills, with the ability to evangelise a vision and build consensus among both technical and business stakeholders.
Proven ability to translate abstract business or editorial challenges into concrete technical requirements and product solutions.
Experience with Agile methodologies and running experiments or proof of concepts to validate ideas quickly and efficiently.
A critical thinker who can analyse complex problems, weigh trade offs and make clear, data informed decisions.

Benefits

Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
Wide range of training available, plus full LinkedIn Learning access
Private medical insurance including coverage for pre-existing conditions
Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes
Bikes for Work and Electric Car scheme
Up to 60% discount on Harper Collins books
Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
Access to wellbeing benefits such as EAP, physio/massage and counselling
A generous pension scheme with employer contributions of up to 5%
25 days holiday, plus bank holidays and up to 4 volunteering days per year

We want to ensure that everyone we meet has the opportunity to perform to their best when applying for a role. Please let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.

SAP Source-to-Pay Transformation Lead

London, United Kingdom Posted on 03/14/2026

Our client, a leader in the global healthcare sector, is seeking an experienced Global STP Process Excellence & Adoption Lead to drive adoption and operational excellence across global Source-to-Pay processes, including Direct Procurement, Indirect Procurement, Invoice-to-Pay, Master Data, and Source-to-Contract. This role will act as the central coordinator between business stakeholders, procurement process owners, and system implementation teams, ensuring that procurement transformations and ERP implementations are successfully adopted by the organization. The focus is not only on implementing new systems but also on ensuring business readiness, effective training, and long-term adoption of new processes and tools. This is a senior leadership role requiring strong procurement expertise, strategic thinking, and the ability to influence stakeholders across global teams.

This is a remote position, provided the candidate operates within a similar European time zone. This is a contractual role which will run through 2026. The candidate must be flexible to work in the client’s preferred time-zone, which is CEST.

Develop and execute a global change and adoption strategy across all STP process areas.
Lead adoption and process excellence initiatives across global Source-to-Pay processes within SAP S/4HANA environments.
Translate SAP process designs and workflows into clear business communications and user-friendly guidance.
Ensure alignment between system implementation milestones and business readiness activities.
Establish governance frameworks to ensure consistent change management across procurement functions.
Leverage digital adoption platforms and modern learning tools to support user adoption.
Build and manage a network of super users and change champions to support adoption.
Design role-based training programs and learning paths for procurement and operational teams.
Develop learning materials such as quick reference guides and digital training content.
Design and oversee role-based SAP training programs for procurement and operational users.
Coordinate testing readiness and business user participation during deployment phases.
Conduct change impact assessments to understand how new systems affect business roles.
Ensure readiness across deployment waves and address adoption barriers proactively.
Support post-implementation stabilization and adoption monitoring.
Analyze user feedback and support metrics to identify improvement opportunities.
Implement continuous improvement initiatives to enhance user experience and process performance.

Requirements

10+ years of experience in procurement, Source-to-Pay processes, or enterprise transformation programs.
Proven experience supporting SAP S/4HANA or SAP-based procurement transformations.
Strong understanding of SAP procurement processes (PR, PO workflows) and digital procurement platforms.
Strong understanding of STP processes, procurement operating models, and digital procurement tools.
Experience developing training programs, communication strategies, and adoption frameworks.
Strong facilitation, leadership, and change management capabilities.
High emotional intelligence, resilience, and ability to manage multiple stakeholders in transformation environments.

People Director - Growing Brand

Love Recruitment Limited

People Director - Growing Brand Ideal location London, Surrey, East Sussex Competitive Package - c£120k

An exceptional opportunity has arisen for a strategic and people centric People Director to join a high growth, private equity backed organisation operating within a purpose led, service driven sector.

This is a newly created, board level role, reporting directly to the CEO, with full accountability for shaping and delivering the people strategy during a critical phase of growth.

The Opportunity

It is a transformational position, responsible for building a high performing, values led culture across a large, distributed workforce, while supporting the organisation through a clearly defined growth and investment journey.

Driving employee engagement, recruitment and retention
Scaling the organisation while maintaining a strong, people first culture
Building leadership capability and succession pipelines
Aligning the people agenda to a private equity backed value creation plan

Key Responsibilities

Develop and deliver a People Strategy aligned to the business and investment objectives
Act as a trusted partner to the CEO and leadership team, contributing at board level
Lead initiatives to improve retention, engagement, and overall employee experience
Build scalable recruitment and workforce planning strategies
Embed a strong learning, development, and leadership culture
Implement robust people analytics and reporting frameworks
Drive a values led, high performance culture across all areas of the business
Ensure effective governance across employee relations, compliance, and risk

The Candidate

We are seeking an individual who combines strategic thinking with operational credibility and thrives in fast paced, evolving environments. Ideal backgrounds are hospitality, leisure, wellness.

You will bring

Proven experience in a senior people leadership role, ideally within a scaling or multi site organisation
A strong track record of improving retention, engagement, and culture
Experience operating in a private equity backed or high growth environment (highly desirable)
The ability to influence at board and executive level, while remaining close to frontline teams
A commercial mindset, with the ability to link people strategy to business performance
A collaborative, engaging style with a genuine passion for people

Why Apply

An exciting and rare opportunity to shape the people agenda within a high growth, purpose led organisation
Direct partnership with an ambitious and experienced CEO
A key role in delivering long term value creation
The chance to develop and embed a culture that truly differentiates the business

We are keen to speak to people with

Proven experience operating at People Director / Head of People level within a large, complex, multi site business (1,000+ employees)
A track record of building or transforming a People function in a high growth environment
Strong experience driving culture, engagement and retention across frontline workforces
Experience working in, or closely with, private equity backed or fast growth businesses (highly desirable)
Strong executive presence, with the ability to influence at board and investor level

Head of Sustainability

PIC is recruiting a Head of Sustainability who will provide leadership across the firm in all areas relating to sustainability. This covers:

Responsible Investing: working collaboratively with the Investments team on sustainability related topics
Responsible Corporate: working with the business to continue to embed sustainability across the whole firm.

You will also apply knowledge and insights concerning the impact of Sustainability factors on investment portfolios and how this impacts our policyholders and other stakeholders.

Specific accountabilities assigned to the role of Head of Sustainability within PIC Capital

Enhance and lead PIC’s sustainability strategy as a responsible corporate and a responsible investor with a focus on creation of social value. Ensure our approach remains appropriate to meet the expectations of PIC’s stakeholders both internally and externally.
Set priorities for the business with regards to its sustainability actions taking into consideration evolving industry expectations and regulations.
Lead the integration of ESG within investment processes and collaborate with Investment teams to apply such processes.
Be Sustainability Subject Matter Expert on investments by providing ESG / sustainability opinion and analysis. Support analysts to input the opinion into Credit and Investment committee papers.
Lead a small but dynamic team including a Climate Lead and an Investment Stewardship Manager.
Help set climate and stewardship strategies and ensure targets are met in those areas.
Manage your direct reports and encourage their own professional development and career progression.
Keep informed of industry trends and market developments. Ensure constant knowledge sharing across the Investment team and wider company.
Present and respond to the Board, Internal Committees, Trustee, Adviser or other stakeholders on sustainability related queries.
Work alongside Executive Committee members and Sustainability Champions across the business to embed Sustainability as BAU.
Contribute to external reporting requirements (Sustainability report and TCFD) annually.
Represent PIC at relevant industry conferences as speaker.
Champion PIC’s culture and values by role modelling professional and best practice standards of conduct and behaviour throughout the employee lifecycle.

Experience

Relevant senior sustainability experience within a financial services firm.
Experience integrating ESG into investments both within public and private markets, in particular within fixed income.
Experience in overseeing and/or driving forwards an investment portfolio decarbonisation strategy.
Familiarity of and involvement in industry-level Sustainability initiatives.
Front-facing experience engaging with external stakeholders and/or investee companies on Sustainability matters.
Experience influencing senior stakeholders across different departments. i.e. Exco, Board.
Proven leadership experience either directly or indirectly managing/ influencing a team.

Knowledge

Strong understanding of sustainability risks and opportunities and their application to a business such as PIC’s.
Strong technical knowledge of sustainability related matters and their integration into the investment processes across asset classes.
Knowledge of regulatory and industry best practices in sustainability, including reporting standards such as TCFD, ISSB.
A clear understanding of industry and stakeholder expectations on Sustainability in the context of a life insurance company.
Knowledge of climate specific topics and Stewardship approach for an investor such as PIC.

Skills

Strong organisation skills with the ability to work across various priorities and organise yourself and your team so that deadlines are met.
Proven ability to persuade and influence stakeholders (internal and external) at all levels both directly and indirectly.
Strong interpersonal skills - proven ability to adapt to different personalities.
Commercial judgement when setting priorities and action.

Talent Development Partner (12 month FTC)

The role holder will:

Work closely with senior leaders and HR colleagues to develop and embed career pathways and associated learning interventions, PIC’s competency framework and our early careers development infrastructure, ensuring that employees have clear, practical routes to build capability, develop their careers and contribute positively to PIC’s priorities.
Deliver signature learning programmes including PIC’s induction, management development and early careers, ensuring these are high quality, scalable and aligned to PIC’s organisational needs.
Embed performance enablement practices including meaningful feedback, coaching skills, career conversations and development planning.
Shape the evolution of our development infrastructure including Oracle’s LMS and Talent Module, enabling PIC to map, develop and report on talent across PIC.

Conduct Rules:

You must act with integrity
You must act with due skill, care and diligence
You must be open and cooperative with the FCA, the PRA and other regulators.
You must pay due regard to the interests of customers and treat them fairly.
You must observe proper standards of market conduct
You must act to deliver good outcomes for retail customers

Specific accountabilities assigned to the role of Talent Development Partner within the HR team:

Contribute to the design and execution of talent strategies that align with business objectives and workforce planning priorities.
Collaborate with colleagues in HR and representatives of the business to shape, influence and deliver the ongoing work underway on career pathways.
Embed and operationalise PIC’s competency framework, ensuring it is integrated into development planning, performance enablement and career pathways.
Build trusted relationships with business leaders and HR colleagues (specifically HRBPs), providing credible advice on talent-related matters.
Support the embedding of a high-performance culture by equipping managers to deliver high quality feedback, career conversations and development planning, building performance enablement capability across PIC.
Design, deliver and continuously improve PIC’s signature learning programmes, including induction, management development and early careers pathways, ensuring they are high impact, inclusive and aligned with PIC’s strategic priorities.
Monitor the effectiveness of all learning events and programmes, critically evaluates the content and make recommendations in driving a continuous improvement culture.
Promote inclusive talent practices, ensuring equity and diversity are reflected in development, progression, and retention activities.
Shape and optimise the use of Oracle LMS and Talent Module, ensuring talent data, reporting and capability mapping are accurate and actionable.
Contribute to organisational change programmes by aligning talent activities with transformation goals and workforce impacts.
Ensure compliance with internal governance and external regulatory requirements (SMCR) across all talent management processes.
Ensure compliance with talent related policies and governance standards.
Take ownership for their own learning and development in both technical (e.g. data analysis and critical judgement) and non technical (self insight and relationship management) skills of talent development.
Stay informed of talent development trends, as well as best practices related to learning and development by attending industry seminars, reading and sharing relevant published articles.

Knowledge

Adult learning principles and their application to leadership and professional development.
Modern learning approaches (blended, experiential and capability academies).
Competency frameworks, job architecture and skills frameworks.
Performance enablement processes and their link to talent development and career progression.
Integration of L&D programmes with broader talent strategies (e.g. engagement, retention, leadership development).
Assessment frameworks (early careers and 360 assessments).
Inclusive talent practices and equity in development and succession planning.
Use of talent analytics to inform decisions and measure impact.
Regulatory and compliance requirements relevant to talent development (e.g. PRA). Frameworks and tools for identifying high potential individuals (e.g. 9 box grid, behavioural assessments).
Succession planning methodologies, including readiness assessments and critical role mapping.

Skills

Ability to align talent initiatives with organisational goals.
Ability to translate strategy into practical programmes and tools tailored to different career pathways and talent segments.
Strong stakeholder partnership skills with the ability to co design solutions with business leaders.
Ability to connect learning, capability, careers and performance into talent development solutions.
Facilitation of career and development conversations.
Data interpretation and use of analytics to guide talent decisions.
Identification of high potential individuals and coordination of succession planning.
Advocacy for inclusive and equitable talent practices.

Experience

Track record of supporting and providing input into the design and implementation of learning and development programmes, linked to a talent strategy, with measurable outcomes.
Experience facilitating career conversations.
Experience of talent identification and succession planning methodologies.
Experience using talent management systems (preference for Oracle) and analytics tools.
Background in Learning & Development, Talent Development, HR Business Partnering, or Organisational Development.

DE&I at PIC

Product Owner II

Liberty Specialty Markets

Location: One of our European offices

Type: Permanent

About the Role

We are a forward-thinking organization passionate about harnessing people, process, and technology to drive innovation and profitable growth for the Global Risk Solution (GRS) business supporting Portfolio Solutions. We are looking for a skilled and dynamic Product Owner II to join our Agile team. This role offers a unique opportunity to work across multiple teams and departments, helping to shape and execute the vision and direction of underwriting technology to achieve GRS’s aspirations. You will work closely with technical teams, business stakeholders, and cross-functional partners to create and maintain a product roadmap, ensuring that our solutions meet customer needs and business objectives.

This is an exciting opportunity for someone who is passionate about both technology and business strategy, with a talent for innovation, process optimization, and creative problem-solving.

As a member of the Agile team, the Product Owner II represents the voice of the customer and the organisation through the delivery of business value. This person collaborates with squads/teams, technologies, and architects across portfolios to develop a deep understanding of the technologies and systems they support. This person has in-depth knowledge of the product and supports the business stakeholders to maximise the utilisation of the product and engage with the vendors to guide them in addressing our business requirements. This person works closely with stakeholders (business and technology), including Line of Business leadership, to define and prioritise features and stories, ensuring alignment with customer needs and organisational goals. This person understands customers problems in detail and ensures the problems are clearly defined, prioritised and the squad/team is focused on the most valuable work.

The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the portfolio. This person collaborates with squads/teams, technologies, and architects across portfolios to develop a deep understanding of the technologies and systems they support.

About the Department & Team

Business Agility partners across GRS to ensure that our technology investments result in successful, agile, scalable outputs. Working closely with business segments, Business Agility has accountability to deliver digital capabilities that balance short-term and long-range needs to yield the most impactful outcomes. Business Agility also helps to drive our evolution to a global delivery model with uncompromised local service and cost-effective results.

Key Responsibilities

Collaborate with stakeholders to define and communicate the long-term vision and strategy for this important and multi-faceted product portfolio, aligning with business goals and technological capabilities.
Help drive process innovation and improvements to optimise business/technology workflows.
Leverage your creativity to find innovative solutions to complex challenges, enhancing product features and processes to meet evolving business needs.
Communicates the product and portfolio vision to their squads/teams and other squads/teams outside their portfolio/functional area.
Ensuring the squads/teams contribute towards achieving assigned product KPIs. Manages product(s) with a low-medium degree of strategy, scope, and complexity.
Owns and maintains multiple product backlogs and is accountable for their contents, prioritisation, and acceptance criteria. Accountable for clear, actionable user stories.
Sets priorities and actively participates in squad/team quarterly planning sessions. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities, and how this prioritisation is made across multiple products in the portfolio.
Participates in squad/team demos, retrospectives, and all other ceremonies.
Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
Contributes to aligning development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
Monitors and maintains product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.
Analyzes feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
Understands regulatory, compliance, and other industry constraints on the product and prioritises accordingly.
Negotiates with immediate squads/teams to ensure priorities are aligned in a portfolio.
Collaboratively builds product roadmaps based on strategy and ongoing input from stakeholders.
Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.
Contributes to customer-driven design and usability testing. Ensures a well-positioned product through market & industry analysis.
Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LII’s commitment to placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively always demonstrate compliance with these requirements and behaviours. These requirements include the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing.

Skills and Experience

Ideal experience in commercial & specialty insurance.
Technical understanding of data transfer processes (APIs, integrations, data flows).
Strong interpersonal, verbal, written and presentation skills, communicating with a range of stakeholders.
Ability to translate technical language into an easier way to understand by the business.
Keen problem solver, strong analytical and decision-making skills required.
Demonstrable experience of delivering complex initiatives.
Agile practitioner capabilities and experience working with or in Agile teams.
Proven success managing a large set of stakeholders with different needs.
Ability to influence the direction and thinking of senior stakeholders.
Strong teamwork, co ordination, organisation and planning skills.

About Liberty Specialty Markets (LSM)

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world class insurance and reinsurance services to brokers and insureds in all major markets.

Our People and Culture

Offering a vibrant and inclusive environment and committing to their career development.
Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee led networks strengthen the diversity of our workforce and our inclusive environment.
Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
A supportive culture, which includes promoting a healthy work-life balance and working flexibly.

Senior Business Analyst (London)

Insight Investment Group

Insight Investment is looking for a Senior Business Analyst to join the Core Data Engineering team in London. With a primary focus on the end-to-end data lifecycles within the enterprise, you will work collaboratively within an established team to drive continuous improvement of our data governance and delivery processes, ensuring robust support for current and new operations.

You will partner closely with data consumers, product owners, engineers, and analysts to proactively elicit clear requirements that can be understood and delivered across a variety of business streams. In addition to enhancing our current data capabilities, you will actively seek opportunities to support the onboarding of solutions into our new data platform, which is presently under development.

Success in this role will require you to work hand-in-hand with both Business stakeholders and agile teams, championing data transformation initiatives that focus on technology modernisation, strengthened data governance, and fostering enterprise-wide data democracy. You’ll identify business needs, communicate insights, and provide guidance to ensure the successful implementation and transition of data solutions.

Role Requirements

Collaborate across consumers, operations and technology to elicit, document and communicate business requirements
Translate complex problems into clear, outcome-focused user stories
Ensure alignment with data governance, compliance, and audit expectations
Facilitate impact assessments and support data lineage documentation
Partner with UX designers to shape user centric solutions
Support training and onboarding activities related to data processes and tools

Experience Required

Strong understanding of modern data platforms and their application withing a corporate enterprise
Knowledge of data governance frameworks, e.g. DCAM and practical application across data management, quality, usage, classification, and architecture
Data engineering concepts such as ETL/ELT pipelines and structured data management
Familiarity with data modernisation strategies
An awareness of metadata cataloging tools and their operational usage
Financial services experience and knowledge of asset management data domains such as holdings, transactions, pricing and reference data
An appreciation for working within an agile mindset in a regulated environment
Experience working across multiple squads and coordinating with UX designers, data engineers, and governance leads
Strong requirement elicitation and stakeholder engagement skills
Ability to write clear outcomes and user stories for agile delivery
Experience collaborating with UX designers to align business needs with user experience
Proficiency in documenting data lineage and business rules
Skilled working to understand and explain complex SQL queries
Capability to perform impact assessments across systems and processes
Competence in supporting training and knowledge transfer activities

Insight is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at .

More information about Insight Investment can be found at:

Senior Business Analyst (London)

Role Requirements

Collaborate across consumers, operations and technology to elicit, document and communicate business requirements
Translate complex problems into clear, outcome-focused user stories
Ensure alignment with data governance, compliance, and audit expectations
Facilitate impact assessments and support data lineage documentation
Partner with UX designers to shape user centric solutions
Support training and onboarding activities related to data processes and tools

Experience Required

Strong understanding of modern data platforms and their application withing a corporate enterprise
Knowledge of data governance frameworks, e.g. DCAM and practical application across data management, quality, usage, classification, and architecture
Data engineering concepts such as ETL/ELT pipelines and structured data management
Familiarity with data modernisation strategies
An awareness of metadata cataloging tools and their operational usage
Financial services experience and knowledge of asset management data domains such as holdings, transactions, pricing and reference data
An appreciation for working within an agile mindset in a regulated environment
Experience working across multiple squads and coordinating with UX designers, data engineers, and governance leads
Strong requirement elicitation and stakeholder engagement skills
Ability to write clear outcomes and user stories for agile delivery
Experience collaborating with UX designers to align business needs with user experience
Proficiency in documenting data lineage and business rules
Skilled working to understand and explain complex SQL queries
Capability to perform impact assessments across systems and processes
Competence in supporting training and knowledge transfer activities

More information about Insight Investment can be found at:

Data and Insight Analyst

Cathay Pacific Airways Limited

Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business - Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.

Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world’s leading international aviation centres.

Role Introduction

Reports to: Business Insights and Analytics Manager

Turn insight into action by supporting the regional commercial plan and specifically the Regional Commercial Leadership team and Business Insights and Analytics team by generating, analysing and evaluating reports and translating into actionable insight by highlighting channel, market and revenue opportunities.

If you thrive in a dynamic environment and are committed to excellence, we’d love to hear from you!

Key Responsibilities

Item 1 of 11, Collect and interpret weekly and monthly data using all data tools available Collect and interpret weekly and monthly data using all data tools available
Item 2 of 11, Analyse and identify performance trends, patterns and opportunities across the channels, markets and teams whilst highlighting gaps across the region in areas like market share Analyse and identify performance trends, patterns and opportunities across the channels, markets and teams whilst highlighting gaps across the region in areas like market share
Item 3 of 11, Translate performance trend, patterns and opportunities into actionable insights for the Regional Head of Business Insights and Analytics and Regional Commercial Leadership team in a timely manner Translate performance trend, patterns and opportunities into actionable insights for the Regional Head of Business Insights and Analytics and Regional Commercial Leadership team in a timely manner
Item 4 of 11, Support the segmentation of channels and identify opportunities to improve and gain market share for the relevant channel using dealing frameworks Support the segmentation of channels and identify opportunities to improve and gain market share for the relevant channel using dealing frameworks
Item 5 of 11, Optimise dealing frameworks, price products and value add propositions in line with customer segmentation Optimise dealing frameworks, price products and value add propositions in line with customer segmentation
Item 6 of 11, Working alongside the channel specialists and regional leadership team conduct ad-hoc studies as on potential new business needs and newly identified market challenges Working alongside the channel specialists and regional leadership team conduct ad-hoc studies as on potential new business needs and newly identified market challenges
Item 7 of 11, Assist to define new regional commercial data collection and analysis processes Assist to define new regional commercial data collection and analysis processes
Item 8 of 11, Conduct ROI analyses and carry out post-completion incentive, marketing and digital campaign review Conduct ROI analyses and carry out post-completion incentive, marketing and digital campaign review
Item 9 of 11, Working with travel agencies, media, digital and PR agencies as well as other partners to measure success Working with travel agencies, media, digital and PR agencies as well as other partners to measure success
Item 10 of 11, Foster a culture of continuous improvement with a focus on providing solutions and delivering results Foster a culture of continuous improvement with a focus on providing solutions and delivering results
Item 11 of 11, Be the expert on the suite of data tools available to Cathay Pacific and mentor the wider team within the region on their application and use Be the expert on the suite of data tools available to Cathay Pacific and mentor the wider team within the region on their application and use

Requirements

Item 1 of 9, Bachelor’s degree or equivalent in Business or related field preferred Bachelor’s degree or equivalent in Business or related field preferred
Item 2 of 9, Minimum 2 years’ experience in data analysis and hungry for knowledge Minimum 2 years’ experience in data analysis and hungry for knowledge
Item 3 of 9, Expert numeric and statistical analysis skills are essential Expert numeric and statistical analysis skills are essential
Item 4 of 9, Good problem-solving skills Good problem-solving skills
Item 5 of 9, Knowledge of airline/travel management systems including DDS and PRISM and QlikSense and Tableau is an advantage Knowledge of airline/travel management systems including DDS and PRISM and QlikSense and Tableau is an advantage
Item 6 of 9, Demonstrable track record in achieving results and consistently meeting/exceeding business goals Demonstrable track record in achieving results and consistently meeting/exceeding business goals
Item 7 of 9, Good interpersonal and communication skills Good interpersonal and communication skills
Item 8 of 9, Travel/Airline industry experience is a distinct advantage Travel/Airline industry experience is a distinct advantage
Item 9 of 9, Expert knowledge of MS Suite of tools Expert knowledge of MS Suite of tools

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