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Product Owner Jobs in London
Overview
Looking for Product Owner jobs in London? Discover the latest opportunities in one of the world’s top tech hubs. Whether you’re an experienced Product Owner or looking to take the next step in your career, our curated London job listings connect you with leading companies seeking skilled professionals to drive product success. Start your search today and find the perfect Product Owner role in London’s vibrant tech scene.
Campaigns Product Manager
Sky
Multiple locations
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We believe in better. And we make it happen. Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do ;

  • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements.
  • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem .
  • Be the system admin for Adobe Campaign & the owned comms stack
  • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools.
  • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business.
  • Advise on Campaign best practice to ensure tooling is usilised effectively
  • Join Quarterly Planning & support experimentation & development teams in sprint planning as required .
  • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class
  • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s
  • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives

What you’ll bring ;

  • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification.
  • Demonstrated expertise in managing complex digital campaigns and platform migrations
  • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred.
  • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing.
  • A proven track record of product ownership in a complex & fast moving organisation.
  • Proven track record influencing and working with decision makers to drive strategic decisions .

Team Overview

The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:

  • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale.
  • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities.
  • Embedding best practice technologies and championing their adoption to further consolidate technology choices.
  • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation.
  • Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies.

The Rewards:

There’s a reason people can’t stop talking about ! Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Senior Campaign Manager
Sky
Multiple locations
Hybrid
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We believe in better. And we make it happen. Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do ;

  • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements.
  • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem .
  • Be the system admin for Adobe Campaign & the owned comms stack
  • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools.
  • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business.
  • Advise on Campaign best practice to ensure tooling is usilised effectively
  • Join Quarterly Planning & support experimentation & development teams in sprint planning as required .
  • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class
  • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s
  • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives

What you’ll bring ;

  • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification.
  • Demonstrated expertise in managing complex digital campaigns and platform migrations
  • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred.
  • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing.
  • A proven track record of product ownership in a complex & fast moving organisation.
  • Proven track record influencing and working with decision makers to drive strategic decisions .

Team Overview

The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:

  • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale.
  • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities.
  • Embedding best practice technologies and championing their adoption to further consolidate technology choices.
  • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation.
  • Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies.

The Rewards:

There’s a reason people can’t stop talking about ! Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Technical Architect - Procurement
Sanderson Recruitment
London
Hybrid
Mid - Senior
£500/day - £550/day
RECENTLY POSTED

Pay Rate: £500- £550
Duration 6 Months
Working Arrangement: Hybrid(2 days P/W onsite, Canary Wharf)
Tech Stack: Java, Angular

We’re supporting a major international financial institution on a large-scale procurement transformation programme. We’re looking for a hands-on architect who loves architecture but still enjoys getting into the code, shaping technical direction while close to delivery.

What You’ll Be Doing:

  • Leading the technical architecture for a major procurement system modernisation.
  • Designing scalable, secure, cloud-native solutions using Azure.
  • Working hands-on with Java to support development teams and validate architectural decisions.
  • Collaborating with product owners, engineers, and business stakeholders to shape end-to-end solutions.
  • Ensuring architectural decisions align with best practice, performance needs, and long-term maintainability.

Essential

  • Strong experience as a Technical Architect with a background in hands-on software engineering.
  • Deep expertise in Java development.
  • Solid experience designing and delivering solutions on Microsoft Azure.
  • Ability to operate across architecture, design, and development.
  • Experience working on complex enterprise systems ideally within procurement, finance, or similarly regulated environments

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Customer Master Data Manager
Talentmark
Tadworth
In office
Mid - Senior
£25/hour - £42/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

CK Group are recruiting for a Customer Master Data Manager to join a company in the pharmaceutical industry on a contract basis for 12 months.

Salary:
Paying 25.38 - 32.24 per hour PAYE or 32.85 - 41.72 per hour Umbrella.

Customer Master Data Manager Role:

  • You will be the Subject Matter Expert and functional lead for all Customer Master Data business processes.
  • Ensure all UK customer accounts are appropriately and compliantly managed, validated and maintained.
  • Collaborate with internal colleagues and external Service Providers to ensure full second line resolution of escalated customer queries / issues within timelines required.
  • Develop and implement Customer Master Data strategies and processes for all UK Customer groups and medicines.
  • Oversee resolution of system interface failures (e.g. SAP ERP), between client & external Logistics Service Providers.

Your Background:

  • Pharmaceutical Industry experience or relevant experience from other industries
  • Working knowledge of the pharmaceutical supply chain, including a comprehensive understanding of Pharmacy customers.
  • Very strong Data Analysis / Numerical Analysis skills, including the ability to complete robust statistical analyses of large data sets.
  • Logical Reasoning skills to form appropriate conclusions and then take compliant actions that improve the effectiveness of the supply controls.
  • Strong Data Visualisation skills.

Company:
Our client is one of the world’s premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.

Location:
This role can be based at our clients site in either Walton Oaks or Sandwich.

Apply:
For more information, or to apply for this Customer Master Data Manager role please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only).

It is essential that applicants hold entitlement to work in the UK.
Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.

Campaign Product Manager
Sky
Multiple locations
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We believe in better. And we make it happen. Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do ;

  • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements.
  • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem .
  • Be the system admin for Adobe Campaign & the owned comms stack
  • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools.
  • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business.
  • Advise on Campaign best practice to ensure tooling is usilised effectively
  • Join Quarterly Planning & support experimentation & development teams in sprint planning as required .
  • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class
  • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s
  • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives

What you’ll bring ;

  • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification.
  • Demonstrated expertise in managing complex digital campaigns and platform migrations
  • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred.
  • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing.
  • A proven track record of product ownership in a complex & fast moving organisation.
  • Proven track record influencing and working with decision makers to drive strategic decisions .

Team Overview

The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:

  • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale.
  • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities.
  • Embedding best practice technologies and championing their adoption to further consolidate technology choices.
  • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation.
  • Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies.

The Rewards:

There’s a reason people can’t stop talking about ! Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Workday Consultant
Tria
London
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Workday Consultant - Workday HCM, Absence & Advance Compensation

Location: London (on-site 3 days per week)

Contract Type: Permanent

Salary: To be discussed

Are you an experienced Workday Consultant / Functional Partner with solid Workday HCM, Absence Management and Advanced Compensation experience? Are you looking for an opportunity to spearhead the ongoing improvement of its use within a progressive end-user environment? If so, apply now for this new permanent role.

This role could be based in either central London or Sunderland and will require 3 days per week onsite in your base location.

The Workday Consultant for Workday HCM & Absence Management will be joining at a time of significant investment and transformation in the way that the organisation uses Workday. You’ll be the SME for Workday HCM & Absence Management and will be key in driving its adoption by the business as well as continuous enhancements to its functionality.

This is a strategic Workday Consultant role where you will be responsible for the delivery and continuous improvement of HCM & Absence Management processes within Workday, ensuring optimal configuration, security, and business process alignment.

Although your core focus will be the HCM & Absence Management module, the Workday Consultant will support junior analysts with other modules where possible, as well as partnering with stakeholders to maximise the value add to the business.

Key Responsibilities

  • Lead and maintain Workday HCM & Absence Management modules, including upgrades and change requests
  • Develop and deliver a roadmap for HCM & Absence Management enhancements
  • Facilitate workshops and demos to promote understanding and adoption of Workday, reducing off-system processes
  • Own communications across relevant workstreams, gathering feedback and driving engagement
  • Partner with stakeholders to identify and implement continuous improvements
  • Configure and maintain reports, business processes, and security policies
  • Test new functionality and manage incident resolution within SLA guidelines
  • Leverage Workday Community and Success Plans to stay aligned with best practices
  • Support training activities and maintain user documentation

This is an exceptional opportunity to make a real impact at a time when the business is supercharging its use of Workday. There is a shared ambition internally to make full use of the systems capabilities and you’ll be supported in achieving this.

Please apply to be considered and we will be in touch if the opportunity is a good fit.

ERP Project Manager - Microsoft Dynamics 365 (D365)
P3M Recruitment
London
Hybrid
Senior - Leader
Private salary

Job Title: ERP Project Manager - Microsoft Dynamics 365 (D365)
Location: London based (client site + some remote working)
Contract: 3 months initially, potential to be extended
IR35 Determination: Inside

We are recruiting for our valued client. A well-established organisation operating in the data and analytics sector, supporting major brands with insights that inform strategic business and marketing decisions. They are currently seeking an experienced ERP Project Manager with strong Microsoft Dynamics 365 NAV/Business Central and/or Dynamics 365 Finance & Operations expertise to join their team on a 3 month contract, with strong potential for extension.

The role of Project Manager
As an ERP Project Manager, you will take ownership of delivering a large ERP transformation programmes built on Microsoft Dynamics 365. This is a role perfect for someone who thrives in complex environments-someone who quickly creates structure and focus in environments where requirements are not yet fully defined and proactively shapes outcomes that drive genuine business value.

You will lead multifunctional teams, translate business needs into actionable plans, and enhance processes while maintaining architectural integrity. This role requires a forward-thinking, analytical leader who can confidently navigate complex stakeholder landscapes.

Key Responsibilities

  • Oversee the delivery of Microsoft Dynamics 365 ERP implementations in complex, multifaceted environments
  • Translate evolving business needs into clear, structured delivery plans aligned with strategic objectives
  • Encourage proactive problem-solving by identifying risks, constraints, and dependencies before they arise
  • Support decision making by presenting practical, value driven solutions aligned with product standards
  • Oversee cross functional delivery teams, external partners, and stakeholders to ensure clear communication, maintain momentum, and ensure accountability.
  • Establish governance frameworks, reporting structures, and communication approaches suitable for senior and executive audiences
  • Promote continuous improvement, embedding lessons learned and leveraging industry best practice
  • Build and maintain strong relationships across business and technical teams to ensure alignment and shared ownership of outcomes

About You
You will be a capable ERP Project Manager who confidently leads transformation initiatives, combining structure with pragmatism and a passion for making a tangible difference.

You will bring:

  • Proven experience delivering D365 ERP programmes (BC/Nav or Finance & Operations) within complex, global, or regulated settings
  • Excellent analytical and critical?thinking capability, with an instinct for anticipating issues early
  • Confident communication skills, with the ability to influence and engage senior stakeholders
  • High levels of organisational discipline, delivery focus, and governance rigour
  • A deep understanding of business processes and how ERP systems improve or transform them

We aim to respond to all applicants within 5 days - to avoid missing out please apply today.

Ecommerce Manager
Morgan Mckinley (Crawley)
London
Hybrid
Mid - Senior
£40,000 - £48,000
TECH-AGNOSTIC ROLE

Job Title: Ecommerce Manager
Location: Greater London
Salary: 40,000 - 48,000
Hours: Full-time, Mon-Fri (Hybrid, 3 days office, parking onsite)

About the Role:
As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally have experience within Tech FMCG or FMCG.

What’s in it for you?

  • Working within forward thinking gaming company
  • Supporting culture
  • Development opportunities
  • Brilliant break out area with gaming consoles and fully stocked bar

Ecommerce Manager Responsibilities:

  • eCommerce Platform & Marketplace Management
  • Digital Analytics & Performance Tracking
  • Team Leadership & Training
  • Technical & Systems Management
  • Channel Coordination & Cross-Functional Collaboration

Ecommerce Manager will have / be:

  • B2C experience within Tech FMCG
  • Experience managing third party marketing
  • Proactive
  • Adaptable
  • Experience working across Europe & US markets ideally but not mandatory
IT Director, CLM & CRM Engineering Lead
Experis
London
In office
Leader
£120,000 - £150,000
TECH-AGNOSTIC ROLE

Location: London
Contract: Permanent
Seniority: Director / Head of Engineering
Industry: Financial Services (Wealth / Advisory)

About the Role
We are seeking an experienced IT Director - CLM & CRM Engineering Lead to own and evolve our end?to?end Client Lifecycle Management (CLM) and CRM platform. This role is central to transforming how we attract, onboard, serve and understand clients-through modern, scalable technology and a unified data and workflow architecture.
You will lead multi?disciplinary engineering, data and integration teams, shaping a platform built on technologies such as Salesforce, Xplan, Snowflake, MuleSoft, Fivetran, and AWS. This is a rare opportunity to define technical direction, drive architecture simplification, and deliver the future state of our client lifecycle experience.

Key Responsibilities
In this senior leadership role, you will:
Platform Strategy & Technical Direction

  • Define the technical roadmap for the entire client lifecycle platform from leads and onboarding to servicing and reporting.
  • Champion a unified, scalable architecture and modern engineering standards.

Engineering Leadership

  • Lead and grow an internal platform engineering team spanning CRM development, integrations, data engineering and DevOps.
  • Build capability, strengthen standards, and reduce reliance on external partners.

Architecture, Integration & Data

  • Drive simplification of CLM systems and data flows across the organisation.
  • Establish robust integration patterns and ensure reliable, secure, high?quality data movement across platforms.

Agile & Delivery Leadership

  • Oversee PI planning, sprint delivery, backlog shaping, and feature prioritisation.
  • Ensure predictable delivery velocity across engineering, integration, and testing squads.

Governance, Security & Compliance

  • Act as design authority across CLM/CRM features and integrations.
  • Ensure solutions align with security, data protection, regulatory expectations and operational models.

Stakeholder & Cross?Functional Alignment

  • Work closely with technology, operations, compliance, finance and front?office teams.
  • Coordinate delivery with suppliers, consultancies and system vendors.

Operational Excellence

  • Embed monitoring, controls, DevOps practices and environment management for platform stability.
  • Ensure post?go?live readiness, knowledge transfer and long?term operational ownership.

About You
We’re looking for a leader who brings:

  • Extensive experience leading engineering teams across CRM, data, and integration disciplines.
  • Strong background in wealth management or complex financial services environments.
  • Expertise across the full client lifecycle, including onboarding, servicing, suitability and reporting.
  • Deep understanding of secure, compliant, scalable platform design.
  • Proven success delivering large-scale transformation or re?platforming programmes.

Strong communication and stakeholder management skills at senior levels.

Technical Program Manager & BA - Fintech (Fulltime / Contract)
Randstad Technologies Recruitment
London
Hybrid
Mid - Senior
£400/day - £500/day

Role: Technical Program Manager & BA - Fintech DomainType: Fulltime / Contract (6 Months)
Location: London, UK
Working Model: Hybrid (2 Days in office per Week)

Fulltime Salary: 75K to 80K GBP per Annum
Contract Payrate: 400 - 500 GBP/day on INSIDE IR35 Umbrella

We are looking for a Technical Program Manager who doubles as a Technical BA to lead enterprise tech delivery.

Core Focus:

  • Manage: End-to-end delivery of Salesforce & Power Platform initiatives.
  • Analyze: Translate business needs into technical specs & user stories.

Must-Haves:

  • 5+ years exp. in Enterprise Tech delivery.
  • Strong hands-on knowledge of Salesforce & Microsoft Power Platform (Apps, Automate, BI).
  • Experience with API integrations & Agile (JIRA).

This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Integration Business Analyst
VIQU IT
London
Hybrid
Mid - Senior
£450/day - £550/day
TECH-AGNOSTIC ROLE

Integration Business Analyst 12-month contract London/Remote

I have a financial services customer who is looking for an experienced Integration Business Analyst to support the final stages of a discovery phase and take ownership of defining High-Level Designs (HLD) and progressing them into Low-Level Designs (LLD) for integrations within a new Cloud Cards Platform.

The ideal Business Analyst would have worked on Integration projects within the financial services sector and desirably have worked on Cloud Cards Platform migration.

Required Skills & Experience from the Business Analyst:

  • Strong experience as an Integration Business Analyst
  • Strong experience working in the Financial sector
  • Experience with integration architectures
  • Proven experience working with APIs (REST, JSON, synchronous/asynchronous patterns)
  • Strong understanding of Cards platforms and Cards domain concepts
  • Ability to produce clear, technically detailed HLD and LLD documentation
  • Experience working in cloud-based environments
  • Experience with a Cards platform migration to the cloud would be beneficial
  • Understanding of the Consumer Credit Act would be beneficial
  • Understanding of VISA Compliance rules would be beneficial

Key Responsibilities of the Business Analyst:

  • Support and complete final discovery activities where required
  • Translate business and technical requirements into HLD and LLD for integrations
  • Own end-to-end integration analysis across internal and third-party systems
  • Define API-based integration patterns and data flows
  • Work closely with Cloud, Cards platform, and integration architects
  • Identify risks, dependencies, and constraints within integration designs
  • Ensure designs align with security, performance, and scalability standards

The Integration Business Analyst is required to be onsite 2 days per week in Central London.

Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Project Manager / System Analyst (LiquidLogic)
Adecco
London
Remote or hybrid
Mid - Senior
£650/day - £700/day
TECH-AGNOSTIC ROLE

Job Title: Project Manager / System Analyst (CSC National Reform)

Day Rate: 650 - 700 per day
Contract Type: Temporary, 6 months duration
Working Arrangements: Fully remote, with occasional meetings in Central London
Preferred Schedule: 3 days a week (some flexibility available, potential for 4-5 days)

Are you ready to take the lead in a transformative project that will make a real difference in the lives of children and families? Our client is on the lookout for a talented Project Manager / System Analyst to spearhead the implementation of the Families First / National Reform programme. This is your chance to join a dynamic team and drive meaningful change!

What You’ll Do:
As a vital part of our client’s service redesign initiative, you will be responsible for:

  • Leading the Change: Manage the reconfiguration of case management systems, focusing on LiquidLogic to ensure alignment with new workflows, policies, and reporting requirements.
  • Evaluating Current Systems: Review the existing setup of Children’s Care and Support case management systems and identify necessary enhancements.
  • Crafting Proposals: Produce detailed, costed proposals for system design, build, and implementation.
  • Translating Vision into Action: Turn redesigned services into updated workflows and digital forms within case management systems.
  • Collaborating with Suppliers: Liaise with system suppliers to implement changes and support decommissioning where required.
  • Overseeing Build and Testing: Guide the creation and testing of new workflows and forms to ensure they meet the needs of users.
  • Designing Interfaces: Create or commission new interfaces with partner organisations (health, police, education) and directly with children and families.
  • Data Management: Work closely with the Data & Demand Forecast Analyst to ensure systems capture all necessary data for reporting.
  • Training Support: Collaborate with the Training Manager to help develop and deliver multi-agency training on new systems and processes.
  • Driving Project Success: Utilise strong programme and project management skills to ensure alignment with the broader Families First Partnership Programme.

Who You Are:

  • Proven project management skills, especially in technical or system-related projects.
  • Experience with case management systems (LiquidLogic experience is a significant plus!).
  • The ability to translate operational designs into effective digital workflows and forms.
  • Background in social care, local government, or complex multi-agency environments.
  • Excellent communication, stakeholder engagement, and problem-solving skills.
  • A structured, proactive approach to delivering projects efficiently.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Service Design Analyst
DGH Recruitment Ltd
London
Hybrid
Mid - Senior
£70,000 - £80,000
TECH-AGNOSTIC ROLE

Service Design Analyst - 12 Month Fixed Term Contract - London (Hybrid) - 80,000 per annum

A fantastic opportunity has arisen for a Service Design Analyst to join our London based global professional services firm on a 12 month fixed term contract.

Key Responsibilities

Support delivery of a business professional transformation programme through service data analysis and portfolio-level service design support.
Assist in developing and maintaining the global service portfolio framework, including drafting templates and structured documentation.
Collate service requirements, capturing user feedback and insights to inform service design.
Consolidate service information to support the development of service blueprints and interaction models.
Create and maintain templates to enable consistent service design activities across enterprise and functional teams.
Analyse data to identify trends, gaps, risks, and optimisation opportunities, providing actionable insights to programme and project teams.
Develop and maintain service catalogues based on validated service data.
Support workshop design and facilitation activities, including process mapping sessions.
Contribute to business readiness assessments and transitional activities across workstreams.
Consolidate and validate data from multiple sources to ensure integrity and consistency.
Maintain documentation and support change and communication activities, including training materials and service playbooks.
Contribute to service-level impact assessments and transformation planning activities.

Key Experience

Strong analytical and problem-solving capability with experience interpreting and synthesising complex data.
Experience in process mapping and supporting structured service design activities.
Understanding of service design and operating model principles.
Experience contributing to customer journey mapping, persona development, or related service experience frameworks.
Proficiency in data visualisation and analysis tools, including Power BI and Excel.
Ability to generate insights that inform decision-making within transformation programmes.
Strong stakeholder management and communication skills across diverse teams.
Experience working within complex, global professional services or corporate environments.
Exposure to operating model transformation or large-scale change programmes.

Service Design Analyst - 12 Month Fixed Term Contract - London (Hybrid) - 80,000 per annum

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Dynamics CRM Solutions Architect
VIQU IT
London
Fully remote
Senior - Leader
£90,000 - £100,000

Remote - UK

Up to £100,000 + £8,000 car allowance

VIQU have partnered with a leading engineering organisation who are seeking a skilled Dynamics 365 CRM Solutions Architect to lead the design and implementation of CRM and FSM solutions, focusing primarily on Dynamics 365 CE. The successful Dynamics CRM Solutions Architect will play a pivotal role in supporting a major global transformation initiative, driving the migration and optimisation of CRM and FSM solutions across various global locations. As the Dynamics 365 CRM Solution Architect, you will be responsible for defining and overseeing the architecture of the company s CRM and FSM systems, ensuring they align with the organisation’s business needs.

Key Responsibilities of the Dynamics CRM Solutions Architect:

  • Lead the design and architecture of Dynamics 365 CRM and FSM solutions, ensuring alignment with strategic business goals and enterprise architecture governance.
  • Collaborate closely with Product Owners and key stakeholders to oversee the global deployment of solutions.
  • Offer expert guidance on best practices, identifying areas for improvement within CRM/FSM.
  • Contribute to the development of business cases and long-term roadmaps for future projects.
  • Organise and facilitate solution design workshops, leading discussions to define, evaluate, and document proposed solutions.
  • Stay updated on new technologies and trends, recommending system enhancements.
  • Lead product demonstrations, working alongside both technical and business teams.

Experience Required of the Dynamics CRM Solutions Architect:

  • Extensive experience as a Functional Consultant or Solutions Architect, with a strong focus on Dynamics 365 CRM and FSM.
  • Proven leadership experience in managing Dynamics CRM/FSM projects and application development.
  • Experience with Dynamics 365 Customer Engagement (CE) modules, including Marketing, Sales, Customer Service, and Field Service (Field Service is a bonus).
  • CPQ experience would be great but not essential (Configure, Price, Quote).
  • In-depth knowledge of Azure and hands-on experience with the implementation of COTS, SaaS, and cloud-based technologies.
  • Expertise in designing and developing solutions across multiple platforms.
  • Demonstrated ability to collaborate with global teams.
  • Strong understanding of complex organisational structures and the interdependencies between business units.
  • Certifications in architecture frameworks, such as TOGAF or Archimate (desired).

To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (url removed).

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

Dynamics CRM Solutions Architect

Remote - UK

Up to £100,000 + £8,000 car allowance

AI Data Analyst
Hays Technology
London
Hybrid
Junior - Mid
£250,000/day - £310,310/day
TECH-AGNOSTIC ROLE

Your new company
The client is a globally renowned consultancy.

Your new role
You will be documenting and assessing processes for AI augmentation.

What you’ll need to succeed

  • Previous experience in a Data and Analytics role in a large organisation
  • Hands-on experience and interest in AI
  • Experience doing process mapping and stakeholder management

What you’ll get in return
An exciting opportunity to join an international organisation in financial services. Furthermore, a competitive day rate inside IR35 for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Technical Architect (Investment Systems)
Randstad Technologies Recruitment
London
Hybrid
Senior - Leader
£850/day - £890/day
TECH-AGNOSTIC ROLE

Location: London / Sheffield (Hybrid 2 days in office)

Domain: Investment Technology (PMS, IBOR, ABOR)

Contract: 6-12 months contract

The Opportunity

We are seeking a seasoned Technical Architect to lead the architecture of complex investment systems at a mission-driven financial institution. This key role involves owning the front-to-back architectural integrity of the investment platform, ensuring seamless integration across Portfolio Management (PMS), Investment Book of Record (IBOR), and Accounting Book of Record (ABOR). Responsibilities include defining the technical roadmap, influencing strategy, and ensuring scalable, resilient systems for long-term growth.

Systems Evolution

  • Design and oversee integrated PMS, IBOR, and ABOR architecture.
  • Lead system transitions, integrations, and modernization.

Investment Lifecycle Architecture

  • Architect solutions for complex events: capital calls, distributions, multi-tier funds, and valuation.
  • Ensure architectural alignment across private equity and debt lifecycles.

Service Design Leadership

  • Lead Service Design workshops; translate requirements into scalable technical blueprints.
  • Champion long-term architectural integrity.

Architectural Output & Governance

  • Produce high-quality architectural artefacts (HLDs, LLDs, integration patterns) aligned with enterprise standards.
  • Ensure traceability from business requirements to implementation.

Data & Reporting Excellence

  • Design and optimize back-end data models for regulatory, financial, and impact reporting.
  • Ensure consistent, accurate IBOR and ABOR reporting.

Expertise:

  • Deep domain knowledge of investment management lifecycles (PE/PD preferred).
  • Expertise in capital calls, waterfall distributions, and valuations.

Systems:

  • Proven experience with PMS, IBOR, and ABOR systems.
  • Track record leading system integrations/platform transitions.

Architecture:

  • Ability to apply Service Design to complex finance.
  • Experience delivering enterprise-wide production-ready architectural outputs.

Data:

  • Strong experience in back-end data modelling for complex financial/regulatory reporting.

The Bridge

  • Ability to translate complex investment terminology into actionable technical requirements - and articulate technical constraints clearly to business stakeholders.

Why Join?

You will play a critical role in strengthening the technology foundation that supports large-scale investment activity and economic impact. This is an opportunity to build a “gold standard” investment architecture within a high-stakes, purpose-led environment.

If you are passionate about investment technology, architectural excellence, and building resilient financial systems that enable long-term growth - we would love to hear from you.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Head of Digital Identity
techUK
London
Hybrid
Leader
£45,000 - £65,000

Job Title: Head of Digital Identity

Location: London / Hybrid

Salary: £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits

Job Type: Full Time, Permanent

Role Overview:

Digital identity is crucial for building trust in the digital economy, reducing fraud, and supporting innovation across various sectors. techUK leads industry efforts to promote secure, inclusive, and interoperable digital identity solutions in the UK, working closely with policymakers. A key part of this work is advocating for the UK Digital Identity and Attributes Trust Framework, which sets essential standards to boost market growth and widespread adoption.

At a time when industries are looking to harness the opportunities offered by digital identity technologies, and the UK government is preparing to consult on the next steps of a national digital ID, it has never been more critical for the UK to get market development right. The successful candidate will lead engagement initiatives to promote the UK’s digital identity sector, including organising events, roundtables, and providing thought leadership. This role also involves advocating for digital identity policy, guiding regulatory discussions, and convening industry leaders through techUK’s Digital Identity Working Group to influence government and drive industry growth.

This high-profile role would see you become an industry expert on digital ID policy, where you will be working at a senior level of policy development, representing members in stakeholder meetings. You will need experience of building close relationships with relevant bodies and key stakeholders, with the ability to react quickly to shifting policy developments and the changing needs of this thriving industry.

Market development is vital to the programme’s success and requires engagement with end user industries like financial services, fraud, transport and more. A strong grasp of the UK Digital Identity and Attributes Trust Framework is essential for understanding its scope. Increasingly, the role also involves how international digital ID systems work together through events, roundtables, and thought leadership. techUK seeks someone with solid policy and programme experience who can manage sector-wide needs in a fast-paced environment, proactively working with members to shape early debates.

Key Responsibilities:

  • Programme Leadership: Lead the development and delivery of techUK’s digital ID programme, including events, roundtables, workshops and other thought-leadership opportunities that present a co-ordinated approach to addressing member priorities and policy change.
  • Policy & Advocacy: Shape and promote effective, inclusive digital identity policy positions in the UK, collaborating with government, regulators, industry partners and civil society.
  • Member Engagement: Build and maintain strong relationships with techUK members, including the digital identity working group, to drive insights, participation and co-creation of digital ID initiatives.
  • Campaigns & Communications: Lead high-impact campaigns, events, thought leadership and other communication opportunities to raise awareness of digital identity opportunities and strategic priorities.
  • Industry expertise: Act as a trusted partner to policymakers, regulatory bodies and government departments working on digital identity.

Essential Knowledge and Experience

  • Proven Policy Leadership: Strong track record of leading complex policy, advocacy or technology programmes, preferably in digital identity, digital inclusion, cybersecurity or financial services.
  • Sector Expertise: Deep understanding of digital identity markets, including ability to navigate the different parts of the digital ID policy landscape, including the Trust Framework and the Data (Use and Access) Act, The (url removed) Wallet, and the proposed national digital ID scheme
  • Stakeholder Relationships: Experience building and maintaining high-level engagement across government, industry and civil society stakeholders.
  • Communication & Influence: Excellent communicator with public speaking experience, able to shape narratives and influence diverse audiences through clear, compelling messaging.
  • Programme and Event Delivery: Strong organisational skills with the ability to manage multiple priorities, deliver results and lead cross-functional work. This includes flagship activity in the digital ID programme such as the Digital ID Summit and campaign week.
  • Team Collaboration: A collaborative and inclusive leadership style that supports team members, external partners and an engaged membership base. This role will intersect with different programmes including financial services, fraud and smart data. As such, collaboration is a must.

Additional Information:

This is a full time role based out of techUK’s London offices, however techUK operates a flexible working policy.

This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.

The successful candidate must have permission to work in the UK prior to the commencement of employment.

Please click APPLY to be redirected to our website to apply for this role.

Candidates with experience of: Public Affairs, Policy Manager, Senior Policy Manager, Local Council Policy Manager, Public Sector Programme Management, Digital Identity Programme Manager may also be considered for this role.

Business Analyst
Adecco
London
In office
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Job Title: Business Analyst
Contract Length: 6 Months (Potential for extension)
Working Pattern: Full Time

Location: London

About Us:
Our client is a leading organisation in the Financial Services sector, dedicated to driving operational efficiency and compliance. We are seeking a Business Analyst (BA) to join their dynamic team for a fixed-term contract. This role is pivotal in supporting the client onboarding process and ensuring that regulatory requirements are met.

Role Overview:
As a Business Analyst, you will play a crucial role in understanding and assessing the evolving needs of the business. You will analyse the impacts of changes, document requirements, and facilitate communication between stakeholders. If working on regulatory projects, you will translate EMEA regulatory requirements into actionable business requirements.

Key Responsibilities:

  • Develop a comprehensive understanding of the current client onboarding process (as-is) and identify gaps to define the desired future state (to-be).
  • Collaborate with cross-functional teams (Front Office, Middle Office, Operations, and Technology) to elicit and document business and functional requirements with full traceability.
  • Facilitate workshops, conduct impact assessments, and drive successful project execution.
  • Create clear documentation, including Business Requirements Documents (BRDs) and process diagrams, to communicate findings effectively.
  • Lead User Acceptance Testing (UAT) to ensure delivered features align with documented requirements.
  • Work closely with Project Managers to ensure timely and effective delivery of project outcomes.
  • Present findings at Steering Committees, translating complex data and regulatory implications clearly for senior management.
  • Communicate with internal colleagues to understand current practises and processes, and identify areas for change.
  • Use data modelling practises to analyse findings and propose strategic and operational improvements.
  • Document processes, system changes, and governance requirements for any changes introduced.
  • Support QA, testing, and delivery of changes while addressing any issues that arise.

What You Bring:

  • Degree level education, with professional BA qualifications desirable.
  • Proven experience in the end-to-end client onboarding journey within financial services.
  • Strong understanding of compliance and regulatory requirements, including KYC and AML.
  • Ability to facilitate workshops and engage cross-functional teams effectively.
  • Excellent documentation skills and the ability to present complex data clearly to senior stakeholders.
  • Experience leading UAT and ensuring alignment with business requirements.
  • Strong relationship-building and communication skills (both written and verbal).
  • Knowledge of financial services, markets, and banking activities, along with the surrounding regulatory framework.
  • Demonstrated success in delivering projects within financial services, particularly those impacted by regulatory change.
  • Ability to manage multiple tasks and work collaboratively while also taking the initiative.

What We Offer:

  • An opportunity to work with a forward-thinking organisation in the Financial Services industry.
  • A collaborative environment where your insights and contributions will be valued.
  • Competitive compensation and the chance to develop your skills in a dynamic team.

Join us in making a difference!
Our client is committed to diversity and inclusion and encourages applications from all backgrounds.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Data Product Owner
Intec Select Ltd
Multiple locations
Hybrid
Senior - Leader
£90,000 - £95,000

Data Product Owner (SQL/NoSQL)
Our trusted client, who we have partnered with for several years is hiring a Data Product Owner to play a pivotal role in the data modernisation programme. The chosen Data Product owner will have strong capabilities in launching data platforms and services end to end delivering large scale & complex data transformation initiatives partnering with data engineers, architects and the CDO. Our client is offering a basic salary of 95,000 + 25% bonus + 28 days holiday + 8% contributory pension + more to be based in Chatham, London and Wolverhampton on a hybrid basis.

To be successfully, the chosen Data Product Owner must have strong experience within the financial services domain coupled with experience of SQL & NoSQL architectures who has proven experience delivering data transformation initiatives aligning to SAFe/Agile ownership to be considered.

The ideal candidate will be will be a seasoned data leader or senior architect / analyst with a blend of experience across data, focusing on identifying and delivering value as part of a large-scale transformation initiative
Core responsibilities:

  • Define and own the vision, strategy and roadmap for enterprise data platforms aligned to CDO and business strategy
  • Partner with SMEs, architects, engineers and cross-functional leaders to shape high-value data solutions
  • Translate product vision into a prioritised, value-based delivery roadmap
  • Develop and validate business cases, presenting to senior stakeholders and C-level committees
  • Establish clear success metrics, KPIs and measurable outcomes
  • Lead ideation workshops to identify customer needs, pain points and innovative solutions
  • Apply Lean Agile and SAFe practices, collaborating across Program Increment (PI) cycles

Champion best practice across data products including:

  • BI dashboards and reporting
  • Data APIs and feeds
  • Cloud and hybrid data platforms
  • ML models and services
  • Data models and governance frameworks
  • Master data management
  • Act as the voice of the Data Platform, aligning technical capability with business demand
  • Ensure full compliance with Risk and Data Governance policies

Essential experience:

  • Defining and launching enterprise data platforms and services end-to-end
  • Delivering large-scale data transformation initiatives
  • SQL and NoSQL architectures
  • Cloud or hybrid data platforms (Azure experience desirable)
  • Financial modelling, ROI definition and KPI-driven decision making
  • Working with senior stakeholders and influencing without authority
  • Agile, Lean and continuous delivery methodologies

Data Product Owner (SQL/NoSQL)

IT Business Partner - Direct-to-Consumer (Retail & eCommerce)
Mackenzie Jones IT
London
Hybrid
Senior - Leader
Private salary

IT Business Partner - Direct-to-Consumer (Retail & eCommerce) - Permanent
Circa £80,000 + Bonus + Car Allowance + Benefits
Hybrid - West London - 3 Days Onsite
Must be Eligible to work in the UK - Cannot Provide Sponsorship

International FMCG organisation is seeking an experienced IT Business Partner to lead and evolve its Direct-to-Consumer (D2C) Technology landscape across Retail & Digital Channels.
This is a highly visible role sitting at the intersection of Business Strategy, Technology & Customer Experience - ensuring systems, processes, and digital capabilities support continued growth and innovation.

Role:

  • You will act as the strategic IT Business Partner for Retail & eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey.
  • Ownership of the D2C Applications landscape across Retail & Digital channels.
  • Leading cross-functional planning and stakeholder engagement.
  • Managing vendors & coordinating with international IT teams.
  • Driving Digital Transformation & Continuous Improvement initiatives.

Technology & Functional Landscape:

  • Support and optimise IT Systems across Retail & eCommerce operations including:
  • Retail SAP S4/HANA & POS Retail Store systems.
  • Ecom Magento Ecommerce platform, CRM, email marketing & loyalty platforms.
  • Master Data Management through Retail & Ecom systems & PIM.
  • Local responsibility for D2C Reporting (Analytics) & D2C SaaS solutions such as Shopwork T&A.

Key Responsibilities:

  • Strategic Partnership & Demand Leadership.
  • Shape and govern the IT demand pipeline aligned to business strategy.
  • Prioritise initiatives & influence investment planning.
  • Facilitiate governance forums with senior stakeholders.

Stakeholder Engagement & Business Alignment:

  • Build trusted partnerships across Retail, Digital, Supply Chain & Finance.
  • Translate business strategy into technology capability roadmaps.
  • Lead workshops to identify improvement & innovation opportunities.

Solution Ownership & Process Excellence:

  • Own the end-to-end D2C Application landscape.
  • Drive Automation, Integration & Process simplification.
  • Lead Business Cases & Transformation initiatives.

Architecture & Innovation:

  • Develop Capability Roadmaps aligned to Enterprise Architecture.
  • Identify opportunities leveraging AI, Automation & Analytics.
  • Ensure scalability for future growth.

Service & Operational Excellence:

  • Oversea Incident Management & root cause resolution.
  • Ensure vendor performance & SLA delivery.
  • Maintain IT System stability & performance.

Experience Required:

  • IT Business Partner - IT/Business Systems partnering/leadership within FMCG, Retail or Consumer sectors.
  • Retail Systems and/ or Ecommerce platforms - in one or more key D2C process areas.
  • Expertise in D2C processes & Customer Journey optimisation.
  • Retail SAP S4/HANA & POS Retail Store systems, Ecommerce platforms, CRM, email marketing & Loyalty platforms.
  • Master Data Management through Retail & Ecom systems & PIM.
  • Responsible for D2C Reporting (Analytics) & D2C SaaS solutions.
  • Proven delivery of cross-functional transformation initiatives.
  • Driving Transformation & Operational excellence.
  • Strong stakeholder management & commercial awareness.
  • Strategic mindset & emotional intelligence.
  • Collaborative approach to teamwork.

. T6/MN/(phone number removed).

Senior IT Business Partner - B2B & Supply Chain Systems
Mackenzie Jones IT
London
Hybrid
Senior
£85,000
TECH-AGNOSTIC ROLE

Senior IT Business Partner B2B & Supply Chain Systems
Circa £85k + £8.4k Car Allowance + 24% Bonus + Benefits
Hybrid - West London - 3 Days Onsite
Must be Eligible to work in the UK - Cannot Provide Sponsorship

A leading FMCG organisation is seeking a Senior IT Business Partner to lead and evolve its Business-to-Business (B2B) Technology landscape across Commercial & Supply Chain operations. This is a strategic leadership role responsible for aligning Technology capabilities with business growth, operational efficiency & digital transformation across the order-to-delivery value chain.

The Role

  • Will act as the Senior IT Business Partner to Commercial & Supply Chain functions, ensuring systems, integrations, and processes support business performance and future growth.
  • Ownership of the B2B Applications landscape & integrations.
  • Leading cross-functional planning and strategic stakeholder engagement.
  • Managing vendors and coordinating with international IT teams.
  • Leading a team of IT Business Partners & Analysts.
  • Driving digital transformation, automation & process improvement.

Technology & Functional Landscape

  • Support & optimise systems across B2B operations.
  • SAP S4/HANA - focus on integration to UK & Ireland 3rd Party Logistic provider Warehouse & Transportation systems.
  • Master Data Management - through Informatica & SAP MDM.
  • Local responsibility for B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market.
  • Local responsibility for - Automation solutions - Winshuttle.

Key Responsibilities:Strategic Partnership & Demand Leadership

  • Shape and govern the IT demand pipeline aligned to business priorities
  • Lead prioritisation and investment planning
  • Facilitate governance forums with senior stakeholde

Stakeholder Engagement & Business Alignment

  • Act as senior IT representative to Commercial, Supply Chain & Finance teams
  • Translate business strategy into capability roadmaps and investment cases
  • Lead workshops to identify improvement and innovation opportunities

Team Leadership & Capability Development

  • Lead, coach and develop a team of IT Business Partners & Analysts.
  • Establish clear objectives and performance standards.
  • Foster collaboration, accountability and continuous improvement.

Solution Ownership & Process Excellence

  • Own the end-to-end B2B applications landscape.
  • Drive integration, automation and process simplification.
  • Lead business cases and transformation initiatives.

Architecture & Innovation

  • Develop capability roadmaps aligned with Enterprise Architecture.
  • Identify opportunities leveraging AI, automation & advanced analytics.
  • Ensure scalability for future growth.

Experience Required

  • Senior IT Business Partner or business systems leadership experience.
  • Ideally have FMCG, Consumer Goods, Retail or Supply Chain sector experience.
  • SAP S4/HANA - focus on integration with 3rd Party Logistic providers - Warehouse & Transportation systems.
  • EDI - automation & process optimisation initiatives.
  • Master Data Management - through Informatica & SAP MDM.
  • B2B operations - supporting & optimising systems.
  • B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market.
  • Automation solutions - Winshuttle.
  • Proven leadership of cross-functional transformation programmes.
  • Strong commercial awareness & stakeholder engagement skills.
  • Strategic mindset & emotional intelligence.
  • Collaborative, people-focused approach.

T6/MN/(phone number removed).

Frequently asked questions
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