Product Analyst - SaaS - Customer-Facing - £50-£55K - Poole (Hybrid - 4 DPW On-Site) - (RL8094)

Location: Poole, Dorset (Hybrid - 4 days office-based)
Salary: £50,000-£55,000 per annum
Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events

Looking for a role where you can genuinely influence how a product evolves-not just document requirements? This is an opportunity to work directly with customers, shape meaningful solutions, and play a key role in turning ideas into real product outcomes within a growing SaaS environment.

The Client:
We are partnering with a growing technology business that delivers a suite of configurable SaaS products to a diverse customer base. They work closely with their customers to continually evolve the platform and provide solutions that address real world needs.
The organisation offers a collaborative environment where product, engineering, and delivery teams work closely together to drive impactful outcomes.

The Candidate:
This role is ideal for someone who enjoys working at the intersection of customers, product, and delivery, and is confident engaging directly with users to understand their needs.
You will be naturally curious and proactive, asking the right questions to uncover the root of problems rather than simply capturing requirements. You’ll be comfortable working in a dynamic environment where priorities can shift and ambiguity is expected.
You will balance attention to detail with big picture thinking and enjoy shaping ideas into practical, deliverable solutions. Just as importantly, you will take ownership and make meaningful contributions-not operate solely as a documentation-focused analyst.

The Role:

• This is a hands-on, customer-facing Product Analyst position sitting at the intersection of product, customers, and delivery.
• You will work closely with customers to understand how they use the platform, uncover underlying needs, and help shape solutions that deliver real value. This is not a purely strategic or documentation-heavy role; you will be actively involved in discovery, problem-solving, and supporting delivery teams.
• You will collaborate with Product Owners, Engineering, and QA to translate customer needs into clear, structured inputs while considering how the product fits into the wider suite.

Key Duties:

• Engage directly with customers to understand product usage, challenges, and goals
• Lead and support discovery sessions, workshops, and feedback discussions
• Shape and refine customer requirements into clear, structured inputs
• Challenge assumptions and propose effective, practical solutions
• Develop a strong understanding of the product, including configuration options
• Work closely with Product Owners, Engineering, and QA to support delivery
• Contribute to backlog refinement and provide context to delivery teams
• Consider wider product impacts, dependencies, and opportunities across the suite

Requirements:

• Experience in a product-focused role such as Product Analyst, Business Analyst, Associate Product Manager, or similar
• Strong customer-facing experience, with confidence leading conversations and workshops
• Ability to gather, shape, and translate requirements into structured inputs for delivery teams
• Experience working in Agile environments, supporting backlog refinement and delivery
• Strong problem solving skills, with the ability to challenge assumptions and propose solutions
• Ability to quickly learn and understand complex products, particularly configurable systems

Nice to Have:

• Experience working with SaaS products or configurable platforms
• Exposure to multi product environments or product suites
• An interest in user experience and how customers interact with products

To apply for this Product Analyst permanent job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

About the role

We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services.

Working as part of the Council’s early help approach, this role plays a critical function in ensuring that Housing Standards and Warm Homes services are detailed, digitally enabled, compliant and performance driven, supporting residents to live independently and thrive.

This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems, data and workflows enable efficient service delivery, statutory compliance and continuous improvement.

Key Responsibilities

• Act as the systems owner and technical lead for Housing Standards and Warm Homes, including IDOX administration, system configuration, data structures, workflows and continuous improvement.

• Lead data management, analytics and performance reporting, delivering high quality insight, dashboards and statutory returns to support operational, strategic and corporate decision making.

• Drive digital transformation and service improvement, leading system development, change programmes and implementation of new or enhanced digital solutions.

• Provide operational and people management of a small team, ensuring systems and processes effectively support caseload management.

• Support financial and programme performance, including the Disabled Facilities Grant budget and countywide IHAT programme, through robust data reporting and analysis.

• Act as lead for FOI, DSAR and Government DELTA returns, ensuring compliance, data accuracy and timely submission.

• Build organisational capability by training staff, leading system inductions and working collaboratively with internal teams and external partners to deliver streamlined, customer focused digital services.

About You

With a strong background in technical systems, together with knowledge and experience in system and process improvement techniques, you will have experience in leading transformation programmes to deliver improved benefits.

You will have sound knowledge of Housing Standards Legislation, together with previous management or supervisory responsibility. You will be experienced in financial management of services and possess demonstrable analytical skills to deliver service improvement.

Closing Date: Sunday 8th March 2026

Interview Date: To be confirmed

Why Join Us?

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

Job Title: IT Business Analyst
Location: Hybrid working (1 day in the office based in Central London)
Contract: Permanent, Full Time
Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm
Salary: 50,084 per annum

The Role of IT Business Analyst
Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus.

Key Responsibilities

• Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to align key stakeholders
• Use suitable process-mapping techniques to support analysis of requirements and present current and future states
• Contribute to the design and delivery of technology-driven change by ensuring requirements are effectively reflected in technical solutions. This includes conducting market research and feasibility assessments, preparing options analysis, and liaising with external vendors and consultants to support successful implementation
• Contribute to the formulation of suitable test approaches and test techniques to assure the effective delivery of requirements
• Forecasting and tracking the benefits of technology-driven change, ensuring they are measured at the right time and communicated clearly. This includes engaging stakeholders throughout the delivery lifecycle, supporting senior leadership in post-implementation benefit reviews, and producing insightful reports on both projected and realised outcomes
• Monitor and report on progress across all pipeline initiatives

About you
This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1 day a week in Central London. Candidates should also have the following demonstrable experience:

• Conducting analysis and management of requirements for business technology change initiatives across a common range of business functions (e.g. CRM / Finance / HR / Website) using specialist techniques (e.g. user stories, use case diagrams, data flows)
• Participating in technology change initiatives for CRM systems, including CRM replacements
• Expertise in process mapping techniques, e.g. BPMN / UML / SIPOC
• Experience in management of the benefits lifecycle and accompanying techniques
• Effective communication skills, including the ability to produce reports and provide presentations
• Knowledge of testing approaches & techniques
• Effective stakeholder management skills, including the ability to explain complex matters clearly, ensuring alignment and satisfaction at all levels
• Working in accordance with waterfall and agile project management methodologies and the software development lifecycle

Head of Platforms and Data - Permanent - Up to 90,000 + Car allowance + standard company benefits - Remote

OSS / BSS / End-to-End Architecture / API

Key skills / responsibilities:

Platforms Architecture & Evolution

• Own the end-to-end architecture for BSS and OSS platforms.
• Ensure platforms are API-first, modular and scalable, avoiding vendor lock-in.
• Maintain a platforms roadmap aligned with network growth, service models and business strategy.

API & Systems Integration

• Own the API strategy and integration layer connecting BSS, OSS, Network Monitoring, Customer/Wholesale portals and Data platforms.
• Define API standards, governance, security and lifecycle control.
• Drive workflow automation to reduce manual provisioning and service handling.

Data Strategy & Data Platform

• Define the enterprise data model and data governance framework.
• Lead development and scaling of the data platform (warehouse / lake).
• Ensure high-quality data supports customer insight, service assurance, capacity analytics and commercial reporting.

BSS/OSS Operational Design

• Define and refine core business and service workflows (activation, inventory sync, provisioning, incident/change processes, wholesale enablement).
• Ensure tooling supports reliable, repeatable and automated operations.

Fuel Recruitment are currently engaged with a specialist within the Fixed Wireless Access and Fibre space, to recruit for a Head of Platforms and Data to join their team and lead the design, development and operation of the platform ecosystem that enables the FWA side of the business to scale.

Rate: £550 - £650 per day Inside IR35

Duration: 6 months initial contract

Location: Remote/Hybrid - once a week into London

We are supporting a major organisation undergoing a strategic transformation of its Product Information Management capability. As part of this journey, they are implementing Stibo STEP as their enterprise PIM platform.

They are looking for a highly experienced Stibo STEP SME to act as the organisation’s internal subject matter expert during this critical phase.

The Role:

This position is less about broad architecture theory and more about deep, hands-on Stibo STEP expertise.

You will:

• Act as the internal authority on STEP capability, configuration and best practice
• Provide independent technical oversight during platform implementation and migration activities
• Ensure the solution design and configuration fully leverage STEP’s native functionality
• Challenge and validate technical decisions, configurations and delivery outputs
• Partner with business stakeholders to ensure requirements are properly translated into STEP solutions
• Provide clarity, confidence and technical assurance across both business and delivery teams
• This is a key assurance role - someone who understands what “good” looks like in STEP and can confidently guide the organisation through implementation decisions.

What They’re Looking For:

• Strong, hands-on experience with Stibo STEP (configuration, workflows, business rules, data structures)
• Experience supporting or overseeing large-scale PIM implementations or migrations
• Ability to assess whether STEP functionality is being used effectively and optimally
• Strong stakeholder management skills - comfortable engaging at both technical and business levels
• Confidence to provide constructive challenge where needed

Broader MDM architecture, governance frameworks or enterprise modelling experience is welcome but not essential - the priority is deep STEP expertise and the credibility to stand behind it.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Remote or London (1 day per week)

Up to £50,000

* 6 month FTC.*

We’re supporting a well-established national charity investing in digital transformation to improve how they support and engage their communities.

They are looking for a Conversational AI Quality & Optimisation Manager to take ownership of chatbot and live chat performance, ensuring interactions are accurate, compliant and deliver an excellent user experience.

This is a key role at the intersection of AI, customer experience and governance.

The Role

You will be responsible for monitoring, auditing and improving both AI-driven chatbot responses and live agent interactions. Working closely with technical, service design and customer teams, you’ll ensure conversational journeys are accurate, compliant and continuously optimised.

Key Responsibilities

• Audit chatbot and live chat interactions for accuracy, tone and quality
• Monitor performance metrics and identify opportunities to improve containment and user satisfaction
• Identify logical flaws, defects and journey gaps, working with technical teams to resolve underlying issues
• Provide structured feedback to live agents and chatbot development teams
• Review and refine conversational journeys to improve user experience
• Ensure regulatory requirements and internal policies are adhered to

Requirements

• Experience monitoring and assuring quality of chatbot and/or live chat interactions
• Strong understanding of conversational flows, journey design and containment optimisation
• Experience working with technical teams to resolve defects and improve performance
• Knowledge of governance and regulatory compliance in customer interactions
• Excellent stakeholder management and influencing skills

This is an opportunity to shape how AI-powered conversations are delivered within a purpose-led organisation, ensuring technology genuinely improves user experience while maintaining quality and compliance.

Remote-first, with the option to work from a London office one day per week. Salary up to £50,000 depending on experience.

*Rates depend on experience and client requirements

Dynamics 365 CRM & Power Platform Developer - Permanent

Location: Leeds city centre x3 days per week

Salary: £50-55k

(Sponsorship is NOT provided for this opportunity)

The Opportunity

We are looking for a Dynamics 365 CRM & Power Platform Developer to join a newly established Power Platform function within a growing organisation.

This is a fantastic opportunity to play a key role in a greenfield environment, helping to define best practice and shape platform standards from the ground up. You will work as part of a small, collaborative team delivering scalable, process-driven solutions across Dynamics 365 CRM and the wider Power Platform ecosystem.

The role offers strong development exposure, including building and enhancing model-driven and canvas apps, developing automated workflows, and contributing to intelligent automation initiatives using Copilot Studio and emerging AI capabilities.

Key Responsibilities

• Build, configure and enhance Dynamics 365 CRM solutions
• Develop model-driven and canvas Power Apps
• Create and maintain Power Automate flows (approvals, integrations, automated processes)
• Support the development of AI-driven and agentic automation capabilities
• Translate business requirements into robust technical solutions
• Collaborate with developers, business stakeholders and change teams
• Contribute to platform standards and development best practice
• You will engage with a broad range of internal and external stakeholders, requiring strong communication and collaboration skills.

Essential Skills & Experience

• Proven hands-on experience with Dynamics 365 CRM
• Strong Power Platform development experience (Power Apps & Power Automate)
• Understanding of workflow design, automation concepts and business process modelling
• Working knowledge of C#, JavaScript, Dataverse and/or Microsoft cloud technologies
• Strong analytical and problem-solving skills
• Experience working in Agile and Waterfall delivery environments
• Ability to communicate effectively with both technical and non-technical stakeholders

Desirable

• Microsoft Dynamics 365 and/or Power Platform certifications
• Experience within financial services or regulated environments
• Exposure to Dynamics 365 Copilot and AI-enhanced CRM capabilities

Interested? Please submit your updated CV to Olivia Yafai at Harvey Nash for immediate consideration.

A fast-growing fintech company is seeking a mid-level Industry Solutions Designer to support the development of scalable, industry-specific solutions built on a modern financial operations platform.
This role sits at the intersection of financial operations, solution design, and product strategy. You will work with internal experts and external industry specialists to design repeatable frameworks and workflows across regulated sectors such as Fintech, Payments, Banking, Insurance, and Asset Management.
This is a full-time office-based role in Reading, so the suitable candidate must be live in the local area and be happy to work in the office 5 days pw.

Responsibilities

• Analyse client and industry challenges and translate them into platform-based solutions
• Design solution frameworks, workflows, and data models aligned to specific industry verticals
• Produce visual representations of end-to-end processes using tools such as Figma, Miro, and AI-assisted design tools
• Decompose complex requirements into minimal viable solutions with clear iteration roadmaps
• Conduct research, interviews, and workshops to validate assumptions and gather insights
• Collaborate cross-functionally with Product, Delivery, and Marketing teams
• Develop playbooks, use cases, and solution documentation for internal and external use
• Maintain awareness of relevant regulations, industry trends, and evolving operational practices

Requirements

• 2-6 years’ experience in financial operations, consulting, business analysis, or solution design
• Strong analytical and problem-solving skills with the ability to simplify complex workflows
• Experience with Figma, Miro, or similar visual/design tools
• Comfortable engaging with subject matter experts and senior stakeholders
• Good understanding of reconciliations, financial controls, or data- and workflow-heavy systems
• Proactive, curious mindset with the ability to bridge business needs and product development

Nice to Have

• Experience using AI tools and applications (professional or personal)

If you feel you have the skills and experience required for this opportunity, please contact (url removed)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

This is an analyst-level Business Analyst role within the Information Systems & Change (IS&C) function. The position sits in the Change Delivery & Adoption team, meaning the focus is not just on gathering requirements, but ensuring changes are successfully implemented and adopted by the business.

The main purpose of the role is to:

• Understand business needs
• Define clear, structured requirements
• Improve processes and services
• Ensure projects deliver measurable business value
• Support smooth implementation and adoption of new systems or improvements

Business Analysis & Process Improvement

• Investigate and document current business processes
• Identify inefficiencies and areas for improvement
• Ensure solutions balance cost, quality, and outcomes (value for money focus)

Requirements Gathering

• Run workshops and interviews
• Gather and prioritise business requirements
• Write user stories and acceptance criteria
• Maintain traceability from idea to deliver

Implementation & Adoption

• Support training and create user guides
• Help transition solutions into business-as-usual
• Ensure changes are embedded successfully

GCS is acting as an Employment Business in relation to this vacancy.

Be part of a team that has a variety of work, who work collaboratively in a friendly environment and are on the same page to achieve the same goals.

You will own the Product, you will not just accept it. You will be someone who can show how you understand the value your Products bring and can push back should things not make sense or align. You will therefore love getting into the detail and building those trustworthy working relationships.

Note: this is a hybrid role so you will need to be able to comfortably commute to our Head Office in Abingdon, Oxon, 1-2 days per week.

You will bring previous experience in a Product Owner role, and you will be used to working with Scrum Masters, Developers and QAs. It is likely you will have a CSPO qualification and be familiar with Agile and SAFe methodologies.

Previous sector or specific Product experience is not essential but would be beneficial. The approach and ability to be that point of contact and bridge between delivery teams and the business to reach successful outcomes is.

In terms of projects, there will be variety however it will likely include working with APIs and internally built python based products.

Please click apply or visit our Website and Careers Page to find out more. (url removed)>

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together

CRM Manager / Team Lead role in a popular London law firm. 6 month FTC, with a view to going perm. London with hybrid working. Salary up to £85,000.

This London law firm, with a great reputation on the market, is looking for a CRM Manager to lead their CRM systems team. The role will work with the Head of Data and the BD leadership team on the ongoing development of their marketing systems, and the delivery of the firm’s CRM strategy.

They are currently going through various upgrades and automation projects for InterAction and HubSpot, which the role will lead on. The role will also lead a team of 3 Executives, who will support on these projects and the day to day running of the systems.

Candidate requirements:

• Experienced CRM Manager from legal or professional services; Technical knowledge of InterAction and/or HubSpot; Strong line management / team management skills; Experience of changing perceptions of CRM internally and persuading stakeholders; Experience in aligning the CRM strategy with the firmwide strategy, during a period of change,

The role is an initial 6-month contract, with the view to extension / going permanent. The firm are ideally looking for an April start date, but this can be flexible.

• Leading and influencing design workshops ensuring that the business and customer requirements are maintained in line with system capability

• Utilise operational and technical product knowledge to deliver an aligned output process map that connects both areas.

• Ensuring all designs make use of standard product(s) and processes in support of the overall standardization agenda

• Ensuring effective and consistent handover of design into projects for delivery

• Guidance and review at key validation points to ensure the design has not changed significantly without scope change documentation

  Skillset:

• MAWM & WMOS extensive knowledge (WMOS to demonstrate brevity)

• Extensive operational background

• Strong communicator/Strong influencing skills

• Integration changes including MHE integration

• Extensive knowledge of SQL

• 2+ years experience in a design lead capacity

• 5+ years as configuration resource

• Previously led MAWM projects

• Wide knowledge of 3PL

HR Transformation Senior Consultant (ServiceNow HRSD) | Hybrid | To £70k + bonus

If you’re the kind of person who gets stuck into transforming how HR works not just tweaking systems, but rethinking processes, experience, and the digital layer that ties it all together then this one’s for you.

I’m working with a consultancy that’s growing their HR practice, and they’re after a Senior Consultant with strong ServiceNow HRSD experience. You’ll help large organisations re-imagine HR service delivery in a world where employee experience, automation, and agility matter more than ever.

You’ll be designing and implementing HR and GBS solutions that make work simpler, smoother, and more human (using ServiceNow HRSD as the engine). Think mapping out end-to-end journeys (onboarding, offboarding, case management), building out future-state designs, and shaping how technology supports every stage of the employee life cycle.

This isn’t a technical developer role it’s about HR transformation consulting. The team are looking for someone who understands how HR works today, what great looks like tomorrow, and how to bring that to life through ServiceNow. You’ll collaborate with business stakeholders, run workshops, lead workstreams, and bring a strategic view on how HR technology can drive real organisational change.

What you’ll bring:

• Experience in HR process design, stakeholder engagement and transformation delivery
• A solid understanding of how ServiceNow HRSD enables HR services (case management, life cycle events, onboarding etc.)
• Familiarity with automation, AI, and collaboration tools across HR functions
• The ability to translate business needs into ServiceNow-enabled solutions
• Ideally, experience from a consulting background or large-scale HR transformation programme

It’s a great fit for someone who’s already worked with ServiceNow HRSD, enjoys the consulting side and wants to step further into strategy, design, and people-focused change.

This consultancy has one of the most inclusive, people-first cultures out there. Hybrid working is fully Embedded, flexible arrangements are the norm, and they’re a great place to work.

If your experience sits in the sweet spot between ServiceNow and HR transformation, this could be a brilliant move. The role is paying £70k + bonus. Get your CV in for consideration ASAP.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Senior Salesforce CRM Consultant- 58,000 (London) 53,500 (Remote) - Flexible (Remote Available)

The Opportunity
Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society.

They are looking for an experienced Senior Salesforce CRM Administrator, who has experience upskilling more junior members of the team and working with clients to gather requirements for Salesforce customisations.

What the Senior Salesforce CRM Consultant will be doing
You will be providing second and third line technical support to the CRM users, while keeping up to date with Salesforce developments.

• Scope projects and assist with other pre-sales activities
• Work with customers to gather requirements, analyse business processes and facilitate workshops and planning meetings
• Provide technical support and assistance to users, ensuring that service agreement support targets are achieved.
• Support, develop and potentially line manage Consultants and Associates,

What the successful Senior Salesforce CRM Consultant will bring to the team
You will be an experienced Senior Salesforce CRM Administrator who holds the ADM201 certification, and is comfortable working with internal and external stakeholders.

• In-depth knowledge of Salesforce system administration and product range
• Strong business and system analysis skill set with high level skills and experience in the delivery of IT systems
• At least three years administering and designing Salesforce CRM systems
• Experience of business analysis in the voluntary or public sector including running workshops for staff at all levels to identify business requirements

Here’s What You’ll Get in Return

• Salary of up to 58,000
• Flexible working arrangements
• Generous Holiday Allowances - 30 days PLUS bank holidays
• Employee assistance and training programmes

Think this one’s for you
If you think this Senior Salesforce CRM Consultant opportunity is for you then please apply online.

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Expleo are seeking a motivated Demand & Portfolio Coordinator to support Customer Experience demand and prioritisation activities. This role is a key part of our customers digital transformation journey, helping move towards a truly customer-centric, digitally-led business.

Location: Gaydon,
Contract Type: 12-Month Contract (Inside IR35)

As a Demand & Portfolio Coordinator, you will contribute to shaping and managing the demand pipeline. Working closely with business stakeholders and delivery teams, you’ll ensure requests are captured, validated, prioritised, and aligned with strategic roadmaps. By assisting governance processes, maintaining portfolio visibility, and supporting continuous improvement, you’ll enable the organisation to deliver change with clarity and control.

Key Accountabilities and Responsibilities
Demand Management
Capture, validate, and assess digital demand submissions.
Process requests promptly and direct to appropriate delivery channels.
Maintain traceability of demand items through delivery.
Coordinate key meetings with stakeholders.
Governance & Reporting
Support governance forums and demand syncs.
Maintain dashboards and reporting tools for accurate portfolio data.
Prepare documentation for meetings, track delivery, and highlight risks.
Portfolio Oversight
Ensure visibility of the digital portfolio.
Assist prioritisation aligned to strategic roadmaps.
Monitor portfolio health and escalate risks/issues.
Stakeholder Engagement
Build strong relationships across teams and stakeholders.
Act as liaison between demand requestors and delivery teams.
Communicate and coordinate digital demand activities clearly.
Continuous Improvement
Refine demand and portfolio processes for efficiency.
Propose ideas for process enhancements.
Provide ad hoc support to the team as needed.

Knowledge, Skills and Experience
Good understanding of digital ecosystems and technical landscapes.
Ability to recognise digital complexity and highlight potential delivery risks.
Experience supporting portfolio or PMO processes in large, complex organisations.
Familiarity with Agile delivery practices and ways of working.
Strong organisational skills with the ability to manage multiple priorities effectively.
Skilled at building effective working relationships across cross-functional teams and stakeholders.
Good communication and problem-solving skills.
Professional PMO qualification (e.g., PRINCE2 , MSP , P3O ) desirable but not essential.

Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware)Type: PERM
Location: London, UK
Working Model: Hybrid (2 Days in office per week)

We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams.

What You’ll Do:

• Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria.
• Utilize SFCC Business Manager to configure catalogs, price books, and promotions.
• Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile.
• Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics).

What You Bring:

• Proven background as a Business Analyst strictly within the Ecommerce sector.
• Hands-on, practical experience with SFCC / Demandware capabilities and architecture.
• Strong Agile/Scrum delivery experience (JIRA/Confluence).
• Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations.

This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Business Analyst (CEX Unity Programme)

Reference: (phone number removed)

Umbrella Rate: £34.91/hr (inside IR35)

Step into an exciting opportunity to make a real impact as a Business Analyst (CEX Unity Programme). This role offers the chance to be part of a transformative project, driving forward innovative solutions and shaping the future of customer experience. You ll work in a dynamic environment, collaborating with diverse teams and stakeholders to deliver meaningful change. With a competitive umbrella rate of £34.91/hr (inside IR35) and the chance to work on-site at Gaydon, this position promises professional growth and the satisfaction of contributing to a truly impactful programme.

What You Will Do:

• Lead end-to-end process mapping across customer experience (CEX) functions and adjacent teams, ensuring clarity and efficiency.
• Collaborate with project leads to build a comprehensive process inventory and document current and future state processes using AIRS, the company s business process management tool.
• Engage with stakeholders across regions, brands, and functions to gather insights, validate process designs, and identify opportunities for improvement.
• Define responsibilities and accountabilities for tasks, activities, sign-offs, and decisions within each process, ensuring seamless hand-offs between teams.
• Support the development of governance artefacts, such as RACI documents, operating model frameworks, and change impact assessments.
• Contribute to the detailed organisation design and transition planning for the CEX Unity Programme, working closely with programme managers, project managers, and change specialists.

What You Will Bring:

• Proven experience leading end-to-end process mapping across multiple teams or functions, using tools such as Visio, Lucidchart, or BPM platforms.
• Expertise in designing both current-state and future-state processes, particularly within organisation design or transformation programmes.
• Strong stakeholder engagement skills, with the ability to facilitate workshops with stakeholders across multiple regions, brands or functions to validate process designs.
• Experience in creating RACI or similar governance artefacts, mapping cross-team handoffs to clarify responsibilities and decision points.
• A delivery-focused mindset with a collaborative and proactive approach, comfortable managing multiple priorities in evolving environments.

In this role, you ll play a key part in the company s mission to unify its customer experience teams into a streamlined operating model. By driving process improvements, clarifying responsibilities, and enhancing collaboration, you ll help ensure the company continues to deliver exceptional results. Your contributions will support the organisation s long-term goals and values, fostering innovation and efficiency.

Location:

This role is based on-site at Gaydon, a hub of innovation and collaboration within the automotive sector.

Interested?

Don t miss out on this fantastic opportunity to make a difference. Apply now to join the CEX Unity Programme as a Business Analyst and take the next step in your career!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing) Market-Leading UK ERP Author

An Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing) is required, a UK-owned ERP software author with a substantial manufacturing client base and strong recurring revenue model. With around 100 staff, including almost 50 developers, the business offers long-term stability, career progression and a genuinely supportive team environment.

This is a fully remote role with travel to customer sites for project delivery. Salary 50,000 - 60,000 + Company Car.

To be successful in this Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing) role, you will have:

• Proven experience implementing or using MRP / ERP software within a manufacturing environment
• Strong understanding of Capacity Planning and Production Planning processes
• Experience contributing to ERP improvement projects delivering measurable operational benefit
• Excellent organisational skills, able to manage multiple projects simultaneously
• Strong stakeholder engagement skills across all levels of a manufacturing business

You will join a collaborative, UK-run ERP software business with a genuine family feel. The company is small enough for your voice to be heard, yet established enough to provide long-term career stability. Full training will be provided, including exposure to report writing and SQL queries where required.

As an Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing), your day-to-day responsibilities will include delivering one-to-one consultancy to manufacturing clients (Made to Order, Engineered to Order, Make to Stock and Process Manufacturing), implementing Materials & Capacity Planning modules within MRP / ERP software, supporting upgrade projects, delivering end-user training, advising on best practice production planning processes, conducting toolkit configuration and report writing, and managing project milestones to ensure successful ERP delivery.

The MRP / ERP software is a powerful SQL Server-based solution built on the .NET platform, with strong capability across Manufacturing, Field Service, MRP, Finance, Distribution, OCR, Mobile and BI. As an Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing), you will play a key role in helping customers maximise the value of their MRP / ERP software investment and optimise production planning performance.

What’s on offer:

• 50,000 - 60,000 basic salary
• Company Car

Job Title: Performance Analyst
Directorate: Community Health and Wellbeing Adult Social Care

We are seeking an experienced Performance Analyst to support performance management, data quality and service improvement within Adult Social Care.

Key Responsibilities:

• Lead on performance reporting, statutory returns and benchmarking
• Develop and maintain Power BI dashboards and analytical reports
• Support delivery of the Adult Social Care User and Carer Survey
• Improve data quality and promote data ownership across services
• Analyse trends, savings and expenditure to inform decision-making
• Provide clear, evidence-based insights to senior leaders and stakeholders

About You:

• Strong analytical experience within public sector or health settings
• Advanced skills in Power BI, Business Objects, Excel Power Query and DAX
• Able to interpret complex data and present findings clearly
• Confident working collaboratively across teams and with senior stakeholders

If you are passionate about using data to drive improvement and better outcomes, we would welcome your application.

Core Cloud Delivery Manager
12 months, scope to extend
Hybrid, London
Inside IR35

Active SC would be advantageous

Public sector experience required

The Delivery Manager is accountable for the end-to-end delivery of the clients Core Cloud services, ensuring platforms, products, and supplier outcomes are delivered on time, within tolerance, and to production-grade standards.

This is not a ceremonial Agile role. It is a hands-on delivery leadership position operating in a high-assurance, multi-supplier, politically visible environment. You will be expected to control risk, expose reality early, and keep delivery moving despite ambiguity, dependency churn, and security constraints.

Key Responsibilities

Delivery & Execution
Own delivery across one or more Core Cloud workstreams (platform, migration, security uplift, tooling, or service onboarding).
Translate strategy, roadmaps, and funding intent into executable delivery plans with clear milestones, dependencies, and tolerances.
Drive delivery through discovery, alpha, beta, and live phases without losing momentum.
Actively manage delivery risk, technical debt, and operational constraints

Stakeholder & Governance Management
Operate confidently across senior stakeholders, leadership, architects, security teams, and commercial functions.
Run delivery governance forums with clarity and pace, focusing on decisions, not theatre.
Provide clear, honest delivery reporting (RAG, risks, mitigations, forecast confidence).
Challenge optimism bias and escalate early when delivery is at risk.

Multi-Supplier & Team Leadership
Coordinate delivery across multiple suppliers and internal teams, ensuring clear ownership and zero gaps.
Enable engineering teams by removing blockers rather than adding process drag.
Foster a delivery culture that values predictability, quality, and operational readiness.

Agile, Lean & Assurance Alignment
Apply Agile pragmatically using Scrum, Kanban, or hybrid approaches as appropriate.
Ensure delivery aligns with GDS Service Manual, assurance gates, and NCSC expectations.
Balance speed with assurance

Financial & Commercial Awareness
Track delivery against funding envelopes and call out burn-rate risks early.
Support commercial governance, change control, and scope management.
Ensure value is demonstrable, not implied.

Essential Skills & Experience
Proven experience delivering large-scale cloud or platform programmes in complex environments.
Strong background in public sector digital delivery, ideally within central government.
Demonstrable experience managing multi-supplier delivery under tight assurance constraints.
Comfortable working with cloud platforms (AWS) and understanding modern DevOps delivery models.
Strong grasp of delivery metrics, forecasting, dependency management, and risk control.
Confident communicator who can challenge senior stakeholders constructively.
Experience working under security, compliance, and regulatory constraints.

Desirable Experience
Experience delivering or operating core cloud, shared platforms, or landing zones.
Familiarity with public sector governance, GDS assessments, or cross-government platforms.
Exposure to FinOps, platform reliability, or live service operations.
Experience supporting migration programmes or large-scale onboarding.

Behaviours & Ways of Working
Outcome-focused: you care about what lands, not what was attempted.
Comfortable with ambiguity and capable of bringing order without bureaucracy.
Calm under pressure; credible when things go wrong.
Willing to say “this won’t land” early and back it up with evidence.

What Success Looks Like
Delivery plans are credible, visible, and trusted.
Risks are surfaced early and actively mitigated.
Suppliers deliver outcomes, not excuses.
Core Cloud services land predictably and are operable from day one.
Senior stakeholders trust your reporting even when the news isn’t good.

I am searching for a Data Engineer for an exciting and growing technology focused business based in Exeter.

The role requires you in the office 2-days per week so you will need to live within a commutable distance of Exeter to be considered for the role or you will be in a position to relocate to the area.

In this position you will be following agile methodologies for the design, development and acceptance of the data components for complex software solutions.

Working closely with the Product Owner you will gain a good understanding of customer requirements and knowledge of implementation processes to help solution scoping.

You will be responsible for requirements analysis, specification definition, data analysis and project management, as required, to meet the needs of each solution.

You will create production code and perform code reviews with the team - you will be equally comfortable working alone or in pairs (pair programming).

I am looking to speak with candidates who use design patterns and adopt best practices, candidates who take responsibility for ensuring high quality coding and development in their work.

To be a success in this role you will need to be skilled in a mixture of the following:

• Databricks
• Power BI
• Python
• TSQL
• Extract Transform Load (ETL)
• Analysis and design
• Test Automation
• Refactoring
• Unit Testing (Mocking)
• Agile
• Scrum

Any experience working with PowerShell, Azure, AWS, Data Lakes or Zoho is highly desirable but is NOT essential.

Experience of using AI environments to enhance productivity and efficiency through intelligent task management is also desirable (i.e. Copilot and ChatGPT).

I am looking to speak with good communicators who like to work collaboratively within a diverse range of technical experts - this is a highly effective technology team.

The role comes with a competitive salary and an outstanding benefits package which includes an enhanced pension, medical and healthcare, a bonus, good holiday allowance and much, much more!

Please note, to be considered for this role you will MUST have the Right to Work in the UK long-term without company sponsorship. Our customer is not able to sponsor candidates for this opportunity.

The role comes with an outstanding benefits package which include an enhance pension, medical and healthcare, a bonus, good holiday allowance and much, much more!

Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.