?? Product Lead

?? Remote (UK)

?? £80,000 - £95,000

?? B2B SaaS

Why this role exists

Every product reaches a moment where founder-led decisions can’t scale. Ideas flow, prototypes happen, subject matter experts are deeply involved, and engineers are making trade-offs by default. That moment is exactly where this business is right now.

The platform works. Customers are onboard. The team is lean, high-performing, and everything is moving fast. But to grow successfully, it needs someone to bring discipline, judgment, and structure to the roadmap without killing the creativity, experimentation, and energy that got the business here.

This is where you come in…

As Product Lead, you’ll own the roadmap and feature strategy end-to-end. You’ll turn expert insight into scalable, repeatable product decisions, balance experimentation with long-term vision, and lead a team of subject matter experts and engineers to deliver meaningful results.

Specifically, you will:

• Shape problems early, prototype fast, and validate ideas before scaling.
• Own the roadmap and decide what deserves engineering investment.
• Translate SME and customer insight into clear product bets.
• Partner closely with engineers to scale AI-driven capabilities.
• Introduce governance and technical discipline where it matters, without slowing the team down.

This is not a role for someone who waits for requirements or prefers long documentation cycles. It’s for someone who thrives in ambiguity, is confident making judgment calls, leading the product roadmap and turning expert insight into scalable, repeatable decisions

What are we looking for?

• Experience as a Product Manager or Product Lead in early-stage startups or scale-ups.
• Hands-on experience building and shipping AI and data-heavy products.
• Confidence working with subject matter experts and guiding them toward scalable solutions.
• A bias for action, experimentation, and creative problem-solving over process-heavy approaches.
• Technical fluency to prototype and validate ideas yourself, or work closely with engineers who do.

You won’t just maintain the product, you’ll shape its next chapter.

This is a chance to:

• Bring structure and discipline to a high-performing team that already delivers.
• Influence how AI and product thinking are embedded into a real-world B2B platform.
• Work at the intersection of innovation, technology, and expert domain knowledge.
• Make decisions that will scale the business for years to come.

(This role is open to candidates who already have the right to work in the UK. We are unable to offer visa sponsorship)

Apply now for an immediate CV review (by a human being).

1735CW

Lead IMS Analyst

Based in our Suffolk, Gloucester, Manchester, Bristol or London office with hybrid working available

PAYE £513.43 or Umbrella £712.58

Job Purpose / Overview

To provide technical expertise to the Integrated Management System (IMS) team, working within the IMS team, the Lead IMS Analyst supports the SZC organisation to update and publish documents. This is a demanding post requiring excellent communication and organisational skills combined with pro-active approach to the diverse workload.

The role of a Lead IMS Analyst at SZC, will have primary responsibility for developing and refining procedures for the Sizewell C (SZC) project. This encompasses creating new procedures, updating, or retiring existing ones, and ensuring adherence to SZC procedure standards within a highly regulated environment. This requires effective management of the procedure work pipeline utilising excellent organisational and prioritisation skills.

Knowledge of and expertise in using BPMN or Enterprise Architecture systems to complete procedure development tasks would be very beneficial. Publication of approved IMS Procedures into the Live environment and publication to the IMS web portal will be supported by the digital team who the role holder will need to build a sound working relationship with.

Collaboration with various stakeholders across the SZC project, delivering process requirements and solutions for system development projects or programmes, and the management of stakeholder relationships are essential aspects of the daily activities. There will also be a need to train and or coach others in procedure development best practices. The role also includes organising and facilitating workshops to define processes, with a specific emphasis on process modelling expertise (Lean/Six Sigma).

The Lead IMS Analyst will lead a team of IMS Analysts to ensure that work is prioritised, and the Sizewell C business has the appropriate support. The Lead IMS Analyst will also develop and coach the IMS Analysts to develop their skills.

Principal Accountabilities

• Work as an integral part of a team contributing to team success, communications and a positive working environment.

• Collaborate with management and project stakeholders to orchestrate and coordinate process improvement project activities, ensuring seamless execution. This includes all related functions (Health and Safety, Security, Environment, Quality etc) and Process Owners for timely document reviews and approvals.

• Provide an effective Process Architecture service to the IMS Governance Manager to help ensure the IMS meets the requirements of regulatory Licence Conditions and international standards for management systems.

• Assessment of the effectiveness of ongoing process improvement initiatives, providing valuable recommendations for refinement.

• Provide expert coaching and guidance to procedure development subject matter experts and project leaders to ensure process, safety, compliance and quality standards are met.

• Development of detailed procedure creation or update plans that encompass goals, milestones, governance requirements and resource allocation, fostering transparent communication.

• Deliver high-quality documents and models consistently within Business-as-Usual work and for projects when required.

• Ensure strategic alignment of process improvement initiatives with overarching organisational goals.

• Create and Present effective procedure related updates at the IRP strategic forum

• Promote the implementation of the IMS throughout the business to meet project milestones.

• Coordinate the flow of business processes between Delivery, Enabling and Support functions.

• Support the publication of updated IMS procedures from the content development library to the live library ensuring object attributes, procedure flowcharts, permissions and relationships are transferred correctly with no adverse effects.

• Coordinate the procedure work pipeline, ensuring timely delivery and prioritisation of tasks based on project milestones and risk profiles.

• Contribute to the development and maintenance of a prioritised procedure work pipeline, ensuring progress status updates are clear and escalating delays appropriately when required.

• Maintain confidentiality of all commercial and sensitive information.

• Maintain data / records so that information is readily available and easily accessible on the project Electronic Documents and Records Management System (EDRMS) i.e. Teamcenter, and any other systems being used by the team

• Effectively use appropriate IT systems to facilitate the preparation of reports, statistics, presentations and other information for the performance and delivery of the IMS.

• Lead the team of IMS Analysts to ensure that the business has the appropriate support and work is prioritised to ensure delivery is effective.

Knowledge, Skills, Qualifications, Experience

Essential

• Experience in managing competing priorities and demands, dealing with ambiguity in a fast-paced work environment, with high levels of attention to detail and accuracy.
• Flexible integrated approach with the ability to multi-task and work on own initiative.
• Excellent organisational skills (flexible / organised / methodical).
• Ability to prioritise workload, meet deadlines, and stay calm under pressure. Consistently meeting and exceeding agreed-upon deadlines by prioritising workloads effectively.
• Strong interpersonal skills. Able to engage credibly within the business and externally. Able to initiate and develop new relationships with people at all levels in the organisation.
• Strong presentation and communication skills - able to present at multiple organisational levels
• Educated to degree level or able to demonstrate experience in highly regulated industry / major project environment.
• Extensive experience in the development, implementation, and maintenance Process Best Practice and Company Procedures
• Excellent understanding and application of process modelling standards and design techniques.
• Capable and experienced with using Visio to create and map processes

Desirable

• Previous experience of working on a large project organisation preferably within the Nuclear Industry.
• LEAN Six Sigma green belt trained, with experience of using this toolset for process improvement
• Experience in the application of nuclear management system standards.
• Experience using PowerBI or equivalent visualisation tool would be useful but is not a key requirement.
• Experience with Orbus iServer or similar tools (MEGA HOPEX, LeanIX, Software AG, Adonis) or someone enthusiastic about technical work and can demonstrate the ability to learn complex systems.
• Strong understanding of Business Process Modelling standards (in particular, BPMN notation).
• Experience in an object-oriented environment with objects, attributes, and relationships.

Qualifications & Experience

Essential

Previous experience in a similar role within the construction or energy sector is required.

Desirable

Degree in Business Administration, Project Management, or a related field is preferred.

Service Now/Atlassian Product Owner

This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester, Chesterfield, Stoke or Sunderland. We also have largely remote options available.

Role Purpose:

As the Atlassian & ServiceNow Product Owner, you are the strategic and operational owner of the organisation’s Jira, Confluence, and ServiceNow platforms. You define the vision, roadmap, and daily management of both toolsets, ensuring they are aligned with business goals, consistently adopted across teams, and configured to support high-quality, insightful delivery and ITSM excellence.

This role bridges product ownership (what the platforms should do and why) with administration (how they are configured and run). You work closely with Technology, PMO, Transformation, COO teams, and business stakeholders to translate requirements into practical, scalable solutions that reinforce standard ways of working, maintain data integrity, and provide clear, actionable insight into work and delivery.

Key Accountabilities & Responsibilities:

Product Ownership & Strategy

• Define the product vision for Atlassian and ServiceNow platforms aligned with organisational goals

• Maintain a full, strategic roadmap covering enhancements, integrations, and platform evolution

• Prioritise outcomes, epics, and features that maximise value while balancing feasibility and risk

• Make informed decisions on product direction, adoption priorities, and technical trade-offs

Backlog Management & Change Delivery

• Own, refine, and prioritise the Jira backlog across features, improvements, and fixes

• Review configuration change requests, approving or rejecting based on value, standards, and impact

• Coordinate delivery of changes with administrators, engineers, third parties, and vendors

Stakeholder Engagement & Requirements

• Build strong relationships across PMO, Transformation, COO teams, and business stakeholders

• Facilitate workshops to gather requirements, understand pain points, and align Jira to business processes

• Communicate upcoming changes, new capabilities, and best-practice guidance clearly and proactively

Design, Configuration & Standards

• Design intuitive, consistent solutions across Jira, Confluence, and ServiceNow

• Define and enforce usage standards, including issue types, workflows, fields, and naming conventions

• Configure and maintain projects, boards, screens, schemes, workflows, and permissions in line with governance

Training, Support & Adoption

• Provide expert guidance on Jira usage, workflows, and best practices

• Maintain user guides, FAQs, and enablement resources

Insights, Reporting & Data Quality

• Define KPIs for Jira adoption, value, and platform health

• Create dashboards and reporting that provide actionable insights into flow, throughput, and delivery

Testing, Governance & Compliance

• Translate business requirements into configuration needs and test scenarios

• Coordinate and perform UAT, ensuring changes meet acceptance criteria

• Maintain governance for Jira configuration, change requests, and approval processes

• Ensure Jira usage aligns with organisational policies and regulatory requirements

Ecosystem Management

• Ensure platform stability, performance, integrations, and licensing are effectively managed

• Provide product requirements to inform technical decisions relating to infrastructure or integrations

Key Skills, Experience & Knowledge:

• Atlassian certifications (e.g. ACP-100, ACP-120, ACP-620)

• Proven experience administering Atlassian and ServiceNow products in a medium or large organisation

• Strong understanding of Agile, Scrum, and Kanban methodologies

• Knowledge of ITSM best practices and modern delivery frameworks

• Hands-on experience configuring workflows, issue types, schemes, permissions, dashboards, and automation

• Strong stakeholder management and requirements-gathering skills

• Ability to balance team-level flexibility with enterprise-wide governance and standardisation

• Experience with Atlassian Cloud migrations or large-scale Jira implementations

• Experience with automation, scripting, or REST APIs (preferred)

What we offer in return?

• A collaborative and fast paced work environment
• Health care cash plan
• Opportunity for a yearly bonus scheme
• 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service)
• Life Assurance 4x annual salary
• Vibrant, modern offices

About the business:

Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.

Product Designer - Contract (Maternity Cover)

?? Location: Hybrid / Bristol
? Contract: Maternity cover (9-12 months)
?? Start: ASAP
?? Rate: £350 - £450 depending on experience

The Role

We’re partnering with a well-established, design-led digital business to find an experienced Product Designer for a maternity cover contract. You’ll join a mature product environment, working closely with Product and Engineering to deliver high-quality, user-centred digital experiences.

This role is ideal for a Product Designer who can hit the ground running, confidently own design workstreams, and thrive in a fast-paced, collaborative setting.

What You’ll Be Doing

• Owning end-to-end product design across discovery through to delivery
• Designing intuitive user journeys, wireframes, prototypes, and polished UI
• Working closely with Delivery Managers and Engineers in agile squads
• Contributing to and maintaining a design system
• Balancing user needs with commercial and technical constraints
• Championing accessibility and inclusive design best practices
• Presenting and justifying design decisions to stakeholders

What We’re Looking For

• Strong experience as a Product Designer on digital products (web and/or mobile)
• A portfolio that clearly demonstrates UX thinking and high-quality visual design
• Comfortable working in agile, cross-functional product teams
• Confident communicator with stakeholder-facing experience
• Highly proficient with Figma (or equivalent tools)
• Able to work autonomously while collaborating effectively

Nice to Have

• Background in agency or consultancy environments
• Experience with complex user journeys or service design
• Knowledge of accessibility standards (WCAG)

Why This Contract?

• Join a respected, design-first organisation
• Flexible working arrangements
• Opportunity to make an immediate impact

?? Interested?
Apply now or get in touch for more details. Interviews are moving quickly.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

IMSERV is one of the UKs leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.

PURPOSE OF THE ROLE:

This role is responsible for managing analytics delivery, overseeing report request workflows, translating business needs into actionable data requirements and leading agile sprint execution for analytics initiatives. This role partners closely with business stakeholders and technical teams to ensure high-quality, timely and scalable analytics solutions.

MAIN RESPONSIBILITIES:

• Act as the primary point of contact for DevOps-related initiatives and escalations.
• Drive best practices for CI/CD, monitoring, and operational excellence.
• Input to and manage the analytics and reporting request intake process.
• Evaluate, prioritize, and engage with key stakeholders to plan delivery of reporting requests based on business value and capacity.
• Track delivery progress and communicate timelines, risks, and dependencies.
• Refine report requests into well-defined metrics, KPIs, and data requirements, with clear acceptance criteria.
• Document report logic, data sources, assumptions, and validation rules.
• Work with SMEs to identify data gaps, quality issues, and integration needs early in the project lifecycle.
• Lead sprint planning, backlog refinement, and sprint reviews for analytics work.
• Define and monitor sprint execution, resolve blockers, and ensure on-time delivery

PERSON SPECIFICATION:

• Strong experience in data analytics, reporting, or business intelligence.
• Hands-on experience with SQL and analytics or BI tools (e.g., Tableau, Power BI, Looker) is desirable.
• Experience with cloud data platforms or data warehouses.
• Familiarity with data governance and data quality frameworks.
• Experience working in agile or scrum-based environments.
• Understanding of KPIs, metrics design, and data modelling concepts.
• Excellent stakeholder communication and requirement-gathering skills.
• Ability to establish and clearly define development requirements based on business requests.

COMPANY BENEFITS:

• 28 days annual leave plus Bank Holidays
• Annual leave Buy & Sell scheme
• Enhanced Salary Sacrifice Pension Contributions
• Life Assurance up to 6 X Base Salary*
• Simply health Healthcare plan (Upgrades available)
• Car Salary Sacrifice Scheme*

(*Length of service & T&Cs apply)

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UKs leading and growing energy data collection and meter operations service provider.

Diversity and inclusion have long been at the heart of IMSERVs success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership.

These are the key drivers of our business, that our customers really look to us for.

(Please note that we reserve the right to close this position before the expiry date

We are looking for an IMS Lead Analyst for our client.

Job Purpose / Overview
To provide technical expertise to the Integrated Management System (IMS) team, working within the IMS team, the Lead IMS Analyst supports the SZC organisation to update and publish documents. This is a demanding post requiring excellent communication and organisational skills combined with pro-active approach to the diverse workload.

The role of a Lead IMS Analyst at SZC, will have primary responsibility for developing and refining procedures for the Sizewell C (SZC) project. This encompasses creating new procedures, updating, or retiring existing ones, and ensuring adherence to SZC procedure standards within a highly regulated environment. This requires effective management of the procedure work pipeline utilising excellent organisational and prioritisation skills.

Knowledge of and expertise in using BPMN or Enterprise Architecture systems to complete procedure development tasks would be very beneficial. Publication of approved IMS Procedures into the Live environment and publication to the IMS web portal will be supported by the digital team who the role holder will need to build a sound working relationship with.

Collaboration with various stakeholders across the SZC project, delivering process requirements and solutions for system development projects or programmes, and the management of stakeholder relationships are essential aspects of the daily activities. There will also be a need to train and or coach others in procedure development best practices. The role also includes organising and facilitating workshops to define processes, with a specific emphasis on process modelling expertise (Lean/Six Sigma).

The Lead IMS Analyst will lead a team of IMS Analysts to ensure that work is prioritised, and the Sizewell C business has the appropriate support. The Lead IMS Analyst will also develop and coach the IMS Analysts to develop their skills.

Principal Accountabilities

• Work as an integral part of a team contributing to team success, communications and a positive working environment.
• Collaborate with management and project stakeholders to orchestrate and coordinate process improvement project activities, ensuring seamless execution. This includes all related functions (Health and Safety, Security, Environment, Quality etc) and Process Owners for timely document reviews and approvals.
• Provide an effective Process Architecture service to the IMS Governance Manager to help ensure the IMS meets the requirements of regulatory Licence Conditions and international standards for management systems.
• Assessment of the effectiveness of ongoing process improvement initiatives, providing valuable recommendations for refinement.
• Provide expert coaching and guidance to procedure development subject matter experts and project leaders to ensure process, safety, compliance and quality standards are met.
• Development of detailed procedure creation or update plans that encompass goals, milestones, governance requirements and resource allocation, fostering transparent communication.
• Deliver high-quality documents and models consistently within Business-as-Usual work and for projects when required.
• Ensure strategic alignment of process improvement initiatives with overarching organisational goals.
• Create and Present effective procedure related updates at the IRP strategic forum
• Promote the implementation of the IMS throughout the business to meet project milestones.
• Coordinate the flow of business processes between Delivery, Enabling and Support functions.
• Support the publication of updated IMS procedures from the content development library to the live library ensuring object attributes, procedure flowcharts, permissions and relationships are transferred correctly with no adverse effects.
• Coordinate the procedure work pipeline, ensuring timely delivery and prioritisation of tasks based on project milestones and risk profiles.
• Contribute to the development and maintenance of a prioritised procedure work pipeline, ensuring progress status updates are clear and escalating delays appropriately when required.
• Maintain confidentiality of all commercial and sensitive information.
• Maintain data / records so that information is readily available and easily accessible on the project Electronic Documents and Records Management System (EDRMS) i.e. Teamcenter, and any other systems being used by the team
• Effectively use appropriate IT systems to facilitate the preparation of reports, statistics, presentations and other information for the performance and delivery of the IMS.
• Lead the team of IMS Analysts to ensure that the business has the appropriate support and work is prioritised to ensure delivery is effective.

Knowledge, Skills, Qualifications, Experience
Essential

• Experience in managing competing priorities and demands, dealing with ambiguity in a fast-paced work environment, with high levels of attention to detail and accuracy.
• Flexible integrated approach with the ability to multi-task and work on own initiative.
• Excellent organisational skills (flexible / organised / methodical).
• Ability to prioritise workload, meet deadlines, and stay calm under pressure. Consistently meeting and exceeding agreed-upon deadlines by prioritising workloads effectively.
• Strong interpersonal skills. Able to engage credibly within the business and externally. Able to initiate and develop new relationships with people at all levels in the organisation.
• Strong presentation and communication skills - able to present at multiple organisational levels
• Educated to degree level or able to demonstrate experience in highly regulated industry / major project environment.
• Extensive experience in the development, implementation, and maintenance Process Best Practice and Company Procedures
• Excellent understanding and application of process modelling standards and design techniques.
• Capable and experienced with using Visio to create and map processes

Desirable

• Previous experience of working on a large project organisation preferably within the Nuclear Industry.
• LEAN Six Sigma green belt trained, with experience of using this toolset for process improvement
• Experience in the application of nuclear management system standards.
• Experience using PowerBI or equivalent visualisation tool would be useful but is not a key requirement.
• Experience with Orbus iServer or similar tools (MEGA HOPEX, LeanIX, Software AG, Adonis) or someone enthusiastic about technical work and can demonstrate the ability to learn complex systems.
• Strong understanding of Business Process Modelling standards (in particular, BPMN notation).
• Experience in an object-oriented environment with objects, attributes, and relationships.

Qualifications & Experience
Essential

• Previous experience in a similar role within the construction or energy sector is required.
  Desirable
• Degree in Business Administration, Project Management, or a related field is preferred.

Closing date 20.2.26
Location: Based in our Suffolk, Gloucester, Manchester, Bristol or London office with hybrid working available

AI Product Manager - £55,000 - Hybrid

About the Organisation

A leading UK professional services organisation is seeking an AI Product Manager to join its growing Business Systems function. With a national presence and a long-established reputation for excellence, the organisation is investing heavily in next-generation technology that enhances service delivery, drives efficiency, and improves client outcomes.

The business is known for its collaborative culture, forward-thinking approach, and commitment to developing innovative digital solutions. Recently recognised as one of the best large employers in its sector, the organisation offers an inclusive, supportive, and progressive working environment with excellent long-term career prospects.

The Opportunity

This role sits within a dedicated AI Agile Squad, a cross-functional team responsible for designing and delivering AI-driven tools that improve legal and operational workflows. You will play a key role in shaping how AI is adopted across the organisation - from early discovery through to iterative delivery and optimisation.

You will be at the centre of major digital transformation initiatives, working closely with product, technology, data, and operational teams to ensure solutions are user-centred, compliant, and operationally impactful.

This is a hybrid role requiring presence in one of their offices approximately 60% of the time, with flexibility as needed. (Cambridge, Norwich, Ipswich or Essex)

You will bring:

• Experience as a Business Analyst, Product Manager, or similar role within digital/technology environments
• Strong understanding of workflow automation and process optimisation
• Experience working within Agile teams and supporting iterative product delivery
• Knowledge of AI concepts such as LLMs, NLP, classification/extraction models, summarisation or RAG workflows
• Ability to simplify complex technical concepts for non-technical audiences
• Strong stakeholder engagement and workshop-facilitation skills
• Experience contributing to or leading Agile/Scrum ceremonies
• Confidence working in regulated, risk-sensitive, or data-driven environments

Benefits include:

• 25 days holiday + bank holidays
• Private Healthcare
• Employer pension contribution
• Life assurance (4x salary) and permanent health insurance
• Enhanced family-friendly benefits
• Electric car scheme
• Hybrid working model
• And more

Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business.

The Role
As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership.
You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively.

Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications.

The Responsibilities
* Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives.
* Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability.
* Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements.
* Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes.
* Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape.
* Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required.
* Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation.
* Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value.
* Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation.

The Requirements
* Demonstrable experience operating as a user-focused Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products.
* Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation.
* A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys.
* Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes.
* Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency.
* Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement.
* Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes.

If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

This role exists because the business has reached a point where product needs to operate differently.

Customer-facing digital services have grown organically. Teams are delivering, but not always in a joined-up way. As the company scales, there is a clear need for stronger product leadership, clearer decision-making, and a more consistent customer experience.

They are now looking for a Senior Product Manager who can lead that shift.

Circa 80,000 Remote UK with monthly team meet-ups
This is the most senior individual contributor product role in the organisation. You will not be managing a team of Product Managers, but you will be expected to influence how product works across the business and raise the bar for product thinking, delivery, and culture.

What you will be responsible for

Your first year will not be about maintaining a backlog. It will be about changing how product operates.
You will be accountable for shaping and driving a unified customer experience across multiple services, including the consolidation of existing customer-facing platforms into a single, coherent portal.
You will work closely with engineering, commercial, and operational teams to improve how problems are discovered, prioritised, and delivered. That includes introducing clearer outcome-based planning, better measures of success, and more consistent product practices.
Alongside this, you will support the definition and launch of new digital products that diversify revenue and expand the company’s market offering. Some of this work will be exploratory and ambiguous by nature, and that is by design.
There are legacy platforms and operational dependencies in play. Part of the role is navigating those constraints honestly, modernising where it makes sense, and knowing when progress comes through influence rather than control.

How product works today

Product currently operates in a hybrid model. Some teams are embedded with engineering, others sit within a more centralised product function. Delivery practices are evolving, with a mix of agile, dual-track and pragmatic hybrid approaches.
This role is about helping that evolution mature, not enforcing a rigid framework.

What they are looking for

This role will suit an experienced Product Manager who has owned and launched customer-facing digital products, ideally in environments where things were not fully defined at the outset.
You will likely have experience working across B2B and possibly B2C customer journeys, with a strong ability to build empathy for users and translate that into clear product direction.
You will need to be comfortable influencing senior stakeholders, challenging existing ways of working constructively, and acting as a “healthy rebel” when needed.
Strong analytical thinking matters, but so does creativity. You should be comfortable using data to inform decisions while also stepping back to imagine better experiences.
Most importantly, you should be motivated by impact. This is not a role for someone who wants a fixed roadmap and well-defined problems handed to them.

What this role is not

This is not a feature-factory role.
It is not suited to pure delivery PMs or backlog administrators.
It will not suit someone who needs certainty before taking action.

Working pattern

The role is open to remote candidates across the UK and potentially Europe. Monthly in-person team sessions are expected, with occasional additional travel to collaborate with the wider business.

Why this role stands out

You will have real influence over product culture, customer experience, and long-term direction. The organisation is supportive, collaborative, and open to change, but it needs someone senior enough to lead that change with credibility.
If you are an experienced Product Manager looking for a role where your judgement, influence, and leadership matter more than your ticket throughput, this is worth a conversation.
If you would like to talk through the role in confidence, apply or get in touch with Chris Lynes at Spectrum IT Recruitment

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we re looking for a Business Analyst with strong Salesforce experience to join our Systems Development team and support continual systems improvement. Acting as a bridge between the business and technical teams, you ll help translate business needs into clear, actionable Salesforce solutions.

Could that be you? If all things systems improvement get you out of bed in the morning and turning business needs into well-designed system processes puts a smile on your face, then we d love to hear from you.

Here s why you ll love this role

• You will take responsibility for independently working with stakeholders to define problems & opportunities, ensuring stakeholder perspectives are identified, and business objectives/requirements are understood

• Elicit, analyse, and document business and system requirements using interviews, workshops, and process analysis, with a strong focus on Salesforce solutions

• Collaborate closely with Salesforce developers, administrators, architects, and QA teams throughout the SDLC

• Create and maintain clear business analysis documentation, including requirements specifications, process flows, and system documentation

• Prepare test data, support UAT planning, review test cases, and assist with defect triage to ensure solutions meet business and quality standards

Here s why you ll be great in this role

• Proven experience as a Business Analyst within a systems or software development environment

-Hands-on experience with Salesforce, ideally across Sales Cloud, Service Cloud, Lightning, and custom functionality

• Strong understanding of the software development lifecycle, particularly requirements definition, validation, and acceptance testing

• Experience working in Agile / Scrum (or hybrid) delivery frameworks

• Experience using tools such as Jira, Confluence, Azure DevOps, or similar

• Strong analytical skills with the ability to break down complex problems into clear, practical solutions

The benefits

• Pension 5% employer / 5% employee contribution.

• Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.

• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.

• Option to buy or sell up to 5 additional days annual leave

• Enhanced Paternity/Maternity/Adoption leave

• High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.

• Free Parking on site.

• Regular Lunch & Learns

• Social Events Summer and End of Year parties etc.

• Customer Obsessed Awards - Regular opportunities to win!

Note to agencies

Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page.

Please note: You must have the right to work in the UK in order to be successfully appointed to this role

We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Architect to lead the design, implementation, and optimisation of scalable Salesforce solutions that support long-term growth, performance, and security

This is a hands-on architectural role where you ll bridge business requirements and technical delivery, working closely with stakeholders, developers, and administrators to shape the future of our Salesforce platform.

Here s why you ll love this role

• Design end-to-end Salesforce architecture, ensuring solutions align with business strategy, Salesforce best practices, and long-term scalability, performance, and security

-Translate complex business requirements into robust technical solutions, leading Salesforce implementations, major enhancements, and complex integrations across the platform

• Set and govern technical standards, including data models, security architecture, sharing strategies, and integration patterns, while reviewing and approving designs, configurations, and code

• Provide trusted technical leadership, mentoring developers and administrators, guiding stakeholders through architectural decisions, and continuously improving the platform by leveraging new Salesforce capabilities

Here s why you ll be great in this role

• You will have previous Salesforce experience, including architecture or technical leadership roles

• Have extensive experience of Salesforce core cloud, including sales cloud, service cloud, and experience cloud.

• Proven experience delivering integrations using REST/SOAP APIs and middleware platforms such as MuleSoft

• Experience with CI/CD pipelines, DevOps practices, and deployment strategies

The benefits

• Pension 5% employer / 5% employee contribution.

• Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.

• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.

• Option to buy or sell up to 5 additional days annual leave

• Enhanced Paternity/Maternity/Adoption leave

• High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.

• Free Parking on site.

• Regular Lunch & Learns

• Social Events Summer and End of Year parties etc.

• Customer Obsessed Awards - Regular opportunities to win!

Note to agencies

Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page.

Please note: You must have the right to work in the UK in order to be successfully appointed to this role

Kent - Permanent - Hybrid (3 days on-site)

VIQU have partnered with a leading organisation seeking an experienced Business Analyst to join their Portfolio and Technical Initiatives team. This is a front-line, customer-facing role suited to a confident Business Analyst who can own the end-to-end BA process, lead requirements workshops, and operate comfortably across both business and technical stakeholders in a fast-paced, low-hierarchy environment, working across a wide range of systems and initiatives including CRM, finance platforms, cloud infrastructure, and third-party integrations, with the opportunity to help shape and mature the Business Analysis function.

Key Responsibilities:

Lead end-to-end requirements elicitation, analysis, documentation, and validation as a Business Analyst.
Design and facilitate workshops, ideation sessions, and stakeholder meetings across multiple departments.
Translate business needs into clear functional and data requirements, including user stories and journeys.
Collaborate with technical teams across Salesforce, D365 Finance & Operations, AWS, and integrated platforms.
Support project delivery activities, including planning, reporting, and risk and issue management.
Define and use metrics and dashboards to support reporting, recommendations, and decision-making.
Support testing and assurance activities in collaboration with delivery and test leads.

Key Requirements:

4-8 years’ experience working as a Business Analyst on technology or digital initiatives.
Proven ability to independently own and run the full BA life cycle.
Confident leading workshops and engaging senior stakeholders.
Experience working in lean or fast-paced delivery environments (agency, media, FMCG, or similar).
Working knowledge of CRM platforms (Salesforce or D365), cloud environments, and third-party integrations.
Understanding of data governance, validation controls, and hybrid on-prem/cloud environments.
Comfortable working with ambiguity, changing priorities, and multiple concurrent initiatives.

Business Analyst
Kent - Permanent - Hybrid

Apply today to speak with VIQU in confidence or contact Belle Hegarty at (see below) .
Know someone exceptional for this position? Refer them and receive up to £1,000 if successful (terms apply).

We are searching for a hybrid-working Product Owner, Product Manager or Product Leader to join a market leading software solution business, someone to be accountable for the development and delivery of a complex software application and solution.

The role is offered as hybrid-working - you will be required in the office 2-days per week. The client’s office is based near to Exeter in East Devon so you MUST therefore be located a commutable distance from the area to be considered for the role, or you will be in a position to relocate to the area. Please note, this is NOT a remote role.

With a technical product delivery background or experience gained from working within Healthcare, the NHS or a Primary Care setting as a Practice Administrator, Product Owner or a Product Manager, you will have in-depth workflow experience.

Any experience of software solutions and applications across hospitals, GP practices, pharmacies and wider healthcare systems would be a distinct advantage but is NOT essential.

As a Product Owner, Product Manager or Product Lead you will collaborate with the various internal and external stakeholders and a cross-functional Solution Team to identify market needs, develop user-centric solutions and coordinate product delivery.

You will take ownership of backlog and delivery for a B2B SaaS clinical support product used by healthcare teams and professionals to make time-critical and safety-critical decisions.

You will promote a product-led approach, you will engage directly with customers and identify opportunities to deliver innovative solutions that directly address customer needs.

You will be responsible for: -

• Developing a product roadmap that reflect the end-to-end value of the product.
• Managing product feature requests and bug fix backlogs.
• Communicating product concepts and design ideas to internal and external stakeholders.
• Ensuring products are responsive to customer needs.
• Evaluating the success of new product releases and evidence the associated value.
• You will be responsible for communicating and collaborating with internal and external stakeholders to elicit exact requirements and determine priorities.
• You will partner with engineering and UX from discovery through to delivery cover areas including, problem framing, solution and release.
• You will turn insights into clear requirements, user stories, acceptance criteria, and release notes.
• You will use AI tools responsibly to improve productivity.

To join our client as a Product Owner / Product Manager you require the following: -

• Experience working as a Product Owner, Product Manager, Product Lead or Primary Care Practice Administrator.
• Excellent analytical and research skills.
• A curious mindset and desire to engage with market stakeholders to understand problems.
• Strong problem-solving abilities and strong research and discovery skills.
• Excellent listening, verbal and written communication skills.
• Strong influencing and negotiation skills when dealing with key stakeholders, both internally and externally.
• It would be beneficial to have experience of working in a software development organisation.
• Collaborating with the delivery and product teams at all stages within iterations.
• Using a range of techniques to capture requirements and make sure the user recommendations are accommodated with the product epics.
• Participating fully in product workshops, refinement planning and sprint backlog prioritisation.
• Experience of project management and any relevant qualifications such as Agile, SAFe, Scrum and Prince2 is beneficial.

What Is being offered: -

• Very Competitive Salary.
• Bonus Scheme.
• Opportunity to work in a flexible way (hybrid working options are available - 2-days per week in the office).
• Great holiday Allowance - 33 days (including options to buy 5 more days leave if needed).
• Healthcare Options.
• Annual Allowance for Personal Health and Well-being.
• Enhanced Pension
• Life Assurance/Insurance.
• Training programmes.
• And much more!

Please note, to be considered for this role you MUST have the Right to Work in the UK long-term without Company Sponsorship. Our client is unable to sponsor overseas candidates on this occasion.

Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.

My London based, market leading Client is urgently recruiting for an experienced IT Project Manager with a strong track record of delivering finance systems implementations. This role will lead multiple workstreams and work closely with finance, technology, and business stakeholders to deliver complex, high-impact projects on time and within budget.

An accountancy qualification or finance background would be a distinct advantage, enabling effective collaboration with senior finance stakeholders and a strong understanding of financial processes and controls.

Key Responsibilities

• Lead end-to-end delivery of finance systems implementation projects, from initiation through to go-live and post-implementation support
• Manage 3-4 concurrent workstreams, ensuring clear ownership, dependencies, and delivery milestones
• Develop and maintain detailed project plans, RAID logs, budgets, and reporting
• Act as the primary point of contact for senior stakeholders, ensuring clear communication, expectation management, and governance
• Coordinate cross-functional teams including Finance, IT, vendors, and third parties
• Ensure project delivery aligns with business objectives, financial controls, and regulatory requirements
• Support change management, user adoption, and training activities
• Ensure appropriate documentation, controls, and audit trails are in place

Essential Skills & Experience

• Proven experience as an IT Project Manager, delivering complex systems projects
• Strong experience implementing finance or financial systems
• Experience managing multiple workstreams (typically 3-4 in parallel)
• Excellent stakeholder management skills, with the ability to engage at all levels of the organisation
• Solid understanding of project delivery methodologies (e.g. Waterfall, Agile, Hybrid)
• Experience using SharePoint for project documentation and collaboration
• Strong communication, planning, and organisational skills

Desirable / Advantageous Experience

• Accountancy qualification (e.g. ACA, ACCA, CIMA) or strong finance/accounting background
• Experience with Anaplan implementations or financial planning systems
• Experience delivering structured e-invoicing or e-invoicing solutions
• Background working in regulated or finance-heavy environments

Please send an up to date CV for an immediate response and more information on a fantastic opportunity for a truly great Client.

Agile Delivery Manager (SC Cleared)

London (Hybrid)

6 Month Contract

£500/day (Inside IR35)

Agile Delivery Manager needed with active SC Security Clearance to work on an IT Transformation programmes.

6 Month Contract based in London* (Hybrid). Paying up to £500/day (Inside IR35). Start ASAP in February 2026.

Hybrid Working 2-3 days/week remote (WFH), and 2-3 days/week working on-site in the London* office.

A chance to work with a leading global IT and Digital transformation business specialising in delivering large-scale Government projects.

Key experience + tasks will include:

• Agile Delivery Manager ideally with experience of delivering IT Transformation programmes.
• Support decision-making and contribute to shaping delivery approaches.
• Strong understanding of complex IT system and experience working on IT Transformation programmes, ideally Azure
• Procurement knowledge is essential, especially within large, regulated environments
• Ability to understand and work with regulatory frameworks
• Strong background working in Public Sector and ideally Banking / Financial Services
• Experience engaging with programme teams to help shape and guide delivery decision
• Strong stakeholder management skills, including the ability to engage at Board / Senior Management level, including project board meetings, to help guide business decisions.
• Experience of Agile delivery methodologies, Jira tools, and SAFe Agile practices -eg- Quarterly PI Planning.
• Knowledge of software tech + software development methods including: Agile, Scrum, Kanban, TDD + Lean Development.
• SC Security Clearance active essential.

Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Senior Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement.

The purpose of the role will be to play a pivotal part in leading all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; taking responsibility for the completion of robust analysis in line with the overall delivery plan; stakeholder engagement & analysis; leading on requirement gathering ensuring robust elicitation & validation; translating business requirement into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes; artefact production; solution support; user acceptance testing; line management; and change impact assessments amongst other responsibilities.

Must Have

• Demonstrable commercial experience of effectively working independently as a Business Analyst.
• Previous experience in line managing, leading, coaching and/or mentoring other Business Analysts.
• Stakeholder Engagement and Requirement Elicitation.
• Experience of Business Process Mapping and capturing user stories.
• Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios.
• Experience of a variety of analysis techniques such as SWOT, Pestle, MoSCoW, etc.
• A base of formal Business Analysis certification such as BCS Foundation, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation).

Nice to Have

• Power BI/ Power Platform
• Knowledge/Experience of Change Management or Continuous Improvement methodologies, tools, and techniques.
• Business case development
• Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects.
• Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc.

As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility for change and delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role is offered on an initial 18-month fixed term salaried contract with scope to run and, alongside a competitive salary, you will receive a generous a benefits package that includes bonus scheme, generous employer pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be predominantly remote, with some days spent in the office initially. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.

Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is ‘Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Senior Project Manager Needed !

I am currently supporting one of my Insurance clients who are looking to bring on a senior PM on a 12 month initial contract with scope of extensions. You will be required to go into the London office 1-2 days a week with my client being able to pay up to 700 per day inside IR35.

This project is focused on update/implementing new products for the business.You will be managing an IT Project Team consisting of Business Analyst, Solution Architect and Test Manager.

Experience in implementing PAS solutions is essential for this opportunity. An understanding of MGA, Lloyd’s market and Specialty Insurance operating models, including their unique challenges and requirements would be a nice to have.

Demonstrable experience of delivering critical and complex IT system related projects in enterprise environments is essential for this position along with a strong project management background with recent experience in Insurance.

If this role is of interest please apply with an updated version of your CV and I’ll endeavour to get back to you if suitable.

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

To find out more about Huxley, please visit (url removed)

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Are you passionate about driving organisational success through innovative technology solutions? Do you enjoy leading projects that make a real difference? Are you ready to take your career to the next level in a dynamic and forward-thinking environment?

We are currently looking for a Senior Applications & Systems Analyst to join our vibrant team in Westerham, Kent a location full of opportunities and growth! Imagine working somewhere that values your expertise and innovation while offering an exciting career path. If you’re looking to make a lasting impact, this is your chance!

Hours of Work: full time

Senior Applications & Systems Analyst Duties: As a Senior Applications & Systems Analyst, you will be responsible for managing and improving our core business systems across all EMEAA locations. Your role will involve working closely with stakeholders to develop, implement, and optimise ERP and reporting platforms, driving digital transformation, and supporting key projects from inception to delivery.

Senior Applications & Systems Analyst Requirements:

• Degree educated in Computer Science or Business Data Processing with a minimum of five years operational experience
• 5+ years of advanced programming skills with a solid understanding of SQL, JavaScript, XML, SSRS, and Power BI
• Experience leading ERP implementations across organisations and geographies, ensuring compliance with local regulations
• Strong analytical, project management, and communication skills, with the ability to interpret and translate business needs into technical solutions
• Proven ability to manage projects with conflicting priorities, driving continuous improvement and strategic alignment

Senior Applications & Systems Analyst Benefits:

• Competitive salary packages tailored to experience and expertise
• Performance-based annual Incentive Plan
• Comprehensive employee assistance and health & wellbeing programmes
• Generous holiday entitlement of 33 days including Bank Holidays
• Flexible working arrangements supporting work-life balance

Meet the Organisation: Who We Are and What We Do

Fortune Brands Innovations is a renowned US-based organisation listed on the New York Stock Exchange, home to an impressive portfolio of premium brands for homes worldwide. Our British brands Shaws, Perrin & Rowe, Victoria + Albert, and Riobel are celebrated for their design, craftsmanship, and innovation, all marketed under the House of Rohl. Complementing our portfolio, Aqualisa leads with its innovative digital showering technology. With manufacturing across the UK and a state-of-the-art facility in Wolverhampton opening soon, we are committed to excellence and have a passionate team of over 600 employees dedicated to delivering exceptional products and service.

If you believe you are the perfect fit for this Senior Applications & Systems Analyst role, don’t wait any longer APPLY NOW! Join us and become part of a vibrant organisation that values innovation, collaboration, and your career growth!

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry.

Req ID: (phone number removed)

Location: Derby

Appointment Basis: Permanent

Apply by: 28/01/2026

Salary: circa £85,000 plus car/car allowance and bonus

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Take on a new challenge and join us on our journey as our Senior Project Contract Manager and make your mark with a globally renowned organisation in the rail sector. The Senior Project Contract Manager is a key and integral role working in close collaboration with the Project Manager and core project team.

You will be responsible in providing guidance and leadership to develop, implement, and drive contract/claim management and risk mitigation strategies in accordance with Alstom s business objectives, including extensions of time (EoTs), variations orders, contract amendments. The SPrCM ensures proper record keeping and file preparation in support of robust claim files.

We ll look to you for:

• Ensure application of Contract, Claims and Insurance Management Manual (CCIM) and Alstom governance.
• Control of contractors and management of all staff responsible for the maintenance activities.
• Prepare Contract Summary and ensure it is widely communicated and regularly updated.
• Analyse the contract to build and drive implementation of Contract/Claim Management Strategy Plan.
• Monitor Works toward contract obligations, including monitoring of project schedule toward achieving contractual milestones.
• Ensure timely issuance of contractual notices to customers/partners.
• Establish and implement project specific commercial procedures, particularly regarding correspondences, notifications, insurance, variation requests/orders and claims preparation files.
• Develop and produce any project specific processes and ways of working for contract/claim management.
• Develop a pragmatic commercial approach based on contractual analysis of the project, to protect, on a daily basis, Alstom interests toward customers and partners.
• Carefully monitor, record, and notify customer/partner regarding claims/counterclaim and prepare and manage all elements and supporting documentation for claims/counterclaims negotiations.
• Monitor customer/partner requests for variations / change orders / extensions of time.
• Provide follow-up, as necessary, to drive to transactional closure, including updates to the VO/VR/Delay registers, preparation of commercial offer, and prepares associated contractual letters for CD/PM approval.
• Provide creative advice on specific issues, risks, and contractual/claim activities, taking into account the contract and business objectives.
• Provide training on contract/claim management to key stakeholders, including project management, finance, engineering, and sourcing communities.
• Provide at any time, on management demand, a reliable and understandable contractual and commercial analysis of the project.
• Must be able to travel up to 20% to 30% of the time

All about you

We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:

• Law Degree or quantity surveyor background would be beneficial (non-essential)

• A significant amount of Contract / Claim Management experience

• Ability to read and interpret contractual documents, including terms and conditions, planning, and technical specifications.

• Ability to interpret a variety of instructions furnished in writing, oral, diagram, or schedule form.

• Knowledge using Contract Management systems; Project Management software; Excel Spreadsheet software and Microsoft Office Word Processing software.

• Fluent English (other languages are an advantage).

Things you ll enjoy

Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our dynamic, inclusive, and safety-focused working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
• Up to 52 weeks full maternity and adoption pay
• 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday
• A wide range of flexible benefits that you can tailor to suit your lifestyle

You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a ‘Disability Confident’ employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

FX/Payments Product Owner

Contract: 6 months
Rate: £600 per day (Inside IR35)
Start Date: ASAP

Overview:
We are seeking an experienced FX and Payments Product Owner to join a leading financial services organisation on a six-month contract. This is a key role driving the delivery of innovative, compliant and customer-centric foreign exchange and payments solutions across a complex technology transformation programme.

You will work with multi-country, cross-functional teams, including Technology, Legal, Product, Compliance, Operations and Business, to define, prioritise and deliver new features that enhance customer experience, optimise transaction flows and align with evolving market standards and regulatory expectations.

Key Responsibilities:

• Lead end to end delivery of FX and Payments initiatives from concept through to implementation
• Define and prioritise product backlogs, ensuring alignment with business objectives and compliance requirements
• Collaborate with engineering, design and business teams to deliver seamless, efficient payment experiences
• Support digital transformation and platform integration efforts across global markets
• Ensure adherence to regulatory, risk and compliance frameworks within payments and FX domains
• Track performance and identify opportunities for continuous product enhancement

Skills and Experience:

• Proven experience as a Product Owner or Product Manager within Payments, FX or Transaction Banking
• Strong background in large scale technology transformation and digital platform delivery
• Experience collaborating with multi-country stakeholder groups across diverse business functions
• Excellent communication, analytical and decision-making skills
• A structured, proactive approach with strong problem-solving capabilities
• Previous experience in financial services, fintech or global banking environments is highly desirable

A fantastic opportunity has arisen for an experienced Knowledge and Service Transition Manager to join a global law firm on a permanent basis.

Knowledge and Service Transition Manager

Summary:
The successful candidate will be responsible for managing knowledge management practices and supporting the transition of new or changed IT services into live operation. The role focuses on ensuring operational readiness, minimising service disruption, and enabling effective service delivery across a global technology environment.

Knowledge and Service Transition Manager

Key Responsibilities:
Develop and maintain knowledge management practices aligned with ITIL principles
Manage and optimise the ServiceNow Knowledge Base, ensuring content is accurate and accessible
Work with subject matter experts to capture and maintain technical and service knowledge
Support service transition activities for new or changed services to ensure operational readiness
Identify and manage risks during service introduction, escalating issues where required
Ensure service changes follow agreed Change Management processes
Deliver service documentation and knowledge to support teams ahead of go-live
Conduct post-transition reviews and support continuous improvement

Knowledge and Service Transition Manager

Attributes / Skills:
Experience in Knowledge Management and/or Service Transition within an IT Environment
Understanding of ITIL processes and service lifecycle concepts
Experience working with ServiceNow or similar ITSM platforms
Strong organisational and communication skills
Ability to manage multiple priorities and work collaboratively with stakeholders

Knowledge and Service Transition Manager

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business