The Driver and Vehicle Standards Agency (DVSA) are expanding their digital capability to support critical national services, including MOT, enforcement and core driver systems used across the UK. As a Senior Digital Business Analyst within the Digital Services and Technology Directorate, you will take a lead role in defining and validating complex business and user requirements within agile teams. Flexible, hybrid working (60% office based) across 8 UK locations with a salary of £44,241 - £48,241 plus a generous Civil Service Pension of 28.97% and other Civil Service benefits.

Locations - Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading (West London)

About role

The Senior Digital Business Analyst reports to a Lead Business Analyst. The post holder is responsible for providing business analysis expertise to define and validate digital projects, products and services, ensuring they are aligned to DVSA’s strategic objectives. The scope of requirements definition includes business requirements (goals, objectives, needs), stakeholder requirements, solution functional and non-functional requirements and transition requirements.

The post holder will be part of one or more agile / scrum delivery teams within DVSA’s Digital Services and Technology Directorate, working collaboratively with Product Owners and technical colleagues (e.g. software developers, testers) to develop digital solutions that deliver value to customers and the business and provide the team with all documentation.

Responsibilities

• Leading investigative analysis to understand business processes, user needs and service challenges
• Defining business, stakeholder, functional, non-functional and transition requirements
• Producing and refining user stories and acceptance criteria
• Maintaining and prioritising the product backlog in collaboration with Product Owners
• Identifying risks, issues and dependencies linked to delivery and facilitating resolution
• Using modelling tools and structured analysis techniques to define effective processes
• Ensuring development teams have a clear understanding of business and user requirements
• Supporting service improvements and digital change initiatives

You will operate at both strategic and detailed levels, understanding organisational objectives while working through detailed requirements, user journeys and process models.

Essential skills

• Working in agile, multidisciplinary teams to develop and refine business requirements, user stories and acceptance criteria
• Experience delivering digital projects and products using Agile frameworks (Scrum / Kanban)
• Experience leading investigative analysis to define business requirements and model effective business processes
• Identifying user needs and translating them into prioritised user stories and service or design approaches
• Mentoring or supporting other Business Analysts
• Analysing complex problems using structured tools and data to assess feasibility and operational impact
• Proven experience engaging and coordinating with stakeholders at all levels
• Ensuring development teams clearly understand business and user requirements so they are reflected in technical design

Benefits

Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Note: Candidates based in Yeading will receive the London Weighting allowance of £4,000.

Being part of the Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday
• Access to the staff discount portal
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff
• Flexible working options where we encourage a great work-life balance

Further information:

• This is a Civil Service Grade SEO.
• Please apply at your earliest convenience and no later than 11.55pm on 22nd February with a CV that has evidence against the following criteria:

-Experience of performing business analysis in an agile, multidisciplinary, collaborative team environment to deliver user centred service improvements

-Experience of leading business analysis activities for projects and initiatives and working with a range of stakeholders

-Experience of coaching, developing and mentoring individuals within Business Analysis

• DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
• Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check. To allow for meaningful checks to be carried out, candidates will be required to have at least 3 years continuous residency in the UK.
• The interviews will take place from 9th March and be conducted via MS Teams.

If you are an experienced Digital Business Analyst who is confident working in agile environments, comfortable leading analysis across complex services and able to engage effectively with technical and business stakeholders, this role offers the opportunity to contribute to nationally significant digital programmes within a growing in-house capability. Apply now or contact Zee in complete confidence.

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SC Cleared Microsoft Dynamics 365 DeveloperPermanentSalary: £65,000 - £75,000Location: Remote

Role Overview

We are looking to recruit a SC Cleared Microsoft Dynamics 365 Developer to play a key role in designing, building, and supporting complex Microsoft business solutions. This role focuses on high-quality delivery, strong platform engineering practices, and mentoring other developers, while contributing specialist expertise within defined project or programme scopes.

You will work with a high degree of autonomy under general direction, applying agreed architectures, development standards, and secure coding practices across Dynamics 365 and the Microsoft Power Platform. You will also help resolve complex platform issues, support continuous improvement, and contribute to solution design and delivery decisions.

Key Responsibilities

• Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope
• Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions
• Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns
• Develop custom plugins, workflow activities, and integrations using C#, Microsoft Graph, and the Dataverse SDK
• Lead defined technical workstreams and collaborate with multidisciplinary delivery teams
• Apply and promote Power Platform development standards, patterns, and best practices
• Implement and enhance ALM practices using Power Platform Build Tools and Azure DevOps
• Conduct solution reviews and support quality assurance and testing activities, including automated and UAT testing
• Investigate and resolve complex platform issues, escalating where appropriate
• Mentor junior and mid-level developers, providing technical guidance and coaching
• Evaluate emerging Power Platform capabilities and provide evidence-based recommendations
• Support pre-sales activities through technical demonstrations and solution input
• Identify technical risks, propose mitigation strategies, and contribute to requirements refinement
• Plan and manage own workload to meet delivery timelines and quality expectations
• Actively contribute to agile delivery practices and continuous improvement initiatives

Required Skills & Experience

• Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation
• Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages
• Hands-on Dataverse experience (data modelling, relationships, business rules, and security)
• Strong C# development skills using the Dataverse SDK for plugins, workflows, and integrations
• Experience integrating Power Platform with Azure services, custom connectors, APIs, and Logic Apps
• Experience applying ALM principles using Azure DevOps and Power Platform Build Tools
• Solid JavaScript experience for client-side customisation and web resources
• Experience working in agile, multidisciplinary delivery teams
• Strong understanding of security concepts including Dataverse security and role-based access control
• Ability to communicate complex technical concepts clearly to technical and non-technical stakeholders

Desirable Experience

• Experience delivering solutions in secure, regulated, or enterprise environments
• Background in public sector, government, defence, or highly regulated industries
• Microsoft certifications such as PL-400, PL-200, MB-400, or equivalent
• Experience with AI-enabled solutions using AI Builder, Copilot Studio, or Azure AI Services
• Experience with cloud-native Azure solutions integrated with Power Platform
• Knowledge of Power Platform governance and Center of Excellence practices
• Experience with PCF controls and modern web technologies (TypeScript, React)
• Understanding of Power Platform performance optimisation and profiling
• Experience with Azure integration services such as Service Bus, Event Grid, or API Management

Personal Attributes

• Strong communicator with the ability to engage stakeholders at all levels
• Proactive, analytical problem-solver with attention to detail
• Comfortable working autonomously while mentoring and supporting others
• Highly organised, able to manage multiple priorities effectively
• Committed to high standards, secure development, and continuous improvement
• Positive leadership mindset with a strong delivery focus

About Our Client

The Welsh Ambulance Service is supported by more than 4,500 staff and volunteers, and everyone has a role to play in providing a service to patients.

Our services include:

• Emergency Medical Service (EMS) - Responsible for responding to all urgent and emergency calls and providing appropriate pre-hospital care.
• Non-Emergency Patient Transport Service - A vital part of what we do involves taking people to and from routine outpatient appointments at clinics, hospitals and day centres.
• EMS Coordination Centres - Receive emergency and urgent calls and are responsible for the emergency dispatch of ambulance crews.
• NHS 111 Wales - Provides health advice and information remotely (telephone and video) and via the website.
• Support Service Departments - Play a vital role in our day-to-day work, from managing our finances and keeping our IT systems working to recruiting new staff and keeping them informed.

We receive more than 500,000 emergency calls and one million 111 calls a year, and transport more than 1.3 million non-emergency patients to more than 200 treatment centres throughout Wales and England. Together, we all play a part in making sure that we can respond to anyone needing our help, 24 hours a day, 365 days a year.The Deputy Director of Operations provides highly visible, senior leadership for the day-to-day delivery of operational, workforce, planning, quality, and financial performance across the Operations Directorate.The job description is not exhaustive, and the postholder is expected to fulfil requirements as delegated by the Executive Director of Operations.

The postholder will:

• Act as immediate deputy to the Executive Director of Operations, enabling increased strategic and external engagement.
• Hold directorate accountability for professional standards, culture, and safeguarding, ensuring compliance with statutory requirements and delivery of high-quality, patient-focused services.
• Lead the directorate’s financial sustainability agenda, owning budgets, delivering cost improvement plans, and ensuring robust financial stewardship. This includes setting budgets for major areas of activity and holding accountability for several service portfolios.
• Drive cross-portfolio/departmental/directorate integration, system and pathway flow, and continuous improvement, supporting the Trust’s strategic objectives.
• Lead major service transformation, improvement programmes, and strategic projects as delegated. This includes organisation-wide policy development and service redesign responsibilities.
• Represent the Trust in internal and external forums, fostering system partnership and stakeholder engagement.
• Lead directorate planning that supports the creation of strategy and the Integrated Medium-Term Plan, and develop plans that translate strategy into measurable outcomes.
• Play a key role in delivering change and transformation, particularly whole-directorate change.
• Work proactively with media outlets (print, radio, and TV) to promote the Trust’s profile and communicate key messages. This requires providing and receiving highly complex, sensitive, and contentious information where acceptance is not assured.
• Develop and sustain effective trade union partnerships.

Job Description

Responsibilities:

Professional Standards, Culture & Safeguarding

• Set and uphold clinical, operational / performance, financial and behavioural standards across Operations. This includes responsibility for clinical service delivery standards across all operational areas.
• Champion a positive, inclusive culture, embedding Trust behaviours/values and promoting psychological safety.
• Ensure robust safeguarding policies and practices, compliance with Duty of Quality, Duty of Candour, Civil Contingency Act and all other regulatory requirements.
• Lead on culture change programmes and organisational development initiatives.
• Responsible for leading directorate-wide cultural transformation programmes.

Financial Sustainability

• Own Operations Directorate budgets, lead cost improvement and efficiency plans, ensuring financial governance.
• Deliver financial recovery plans, monitor expenditure, and report on financial performance, risks, and opportunities.
• Ensure value for money and compliance with Trust and NHS Wales financial frameworks.
• Frequent access to Oracle systems to support operational and strategic functions when acting in a deputy capacity for the Executive Director of Operations.

Strategic Leadership & Transformation

• Lead and integrate the work of all Assistant Directors, aligning portfolios to strategic objectives and operational effectiveness.
• Lead initiatives to enhance system and pathway flow and performance within our organisational remit, while fostering collaboration with external partners to influence broader system outcomes.
• Lead major service transformation, improvement programmes, and strategic projects as delegated by the Executive Director.
• Resolve conflicting expert opinions through advanced judgement and interpretation of highly complex data.
• Develop and implement service/business development plans, business cases, and innovation initiatives.
• Utilise analytical tools, including Excel and Power BI, on a daily basis to manage data and support informed, data-driven decision-making across Operations.

Operational Oversight & Performance Management

• Ensure effective management of all operational delivery areas.
• Oversee business management, risk, and audit functions, ensuring compliance with governance standards. Ensure and sustain effective governance across the directorate.
• Responsible for directorate-level policy implementation and development.
• Drive achievement of KPIs/targets, regulatory compliance, and continuous improvement.
• Lead on EPRR, major incident response, business continuity (to fulfil Civil Contingency Act requirements) and participate in Gold/Strategic on-call rota. This includes acting autonomously during high-risk organisational scenarios.
• Accountable to the Executive Director of Operations for the delivery of technical and operational service delivery within the portfolio.

People Leadership

• Line manage Assistant Directors via ESR (Electronic Staff Record), booking annual leave, managing sickness absence, supporting development, succession planning, and PADR compliance.
• Foster a culture of professionalism, inclusion, and continuous improvement.
• Lead directorate workforce planning, talent development, and people engagement initiatives.
• Provide and foster efficient and effective leadership to the Volunteer Service.
• Responsible for formal HR processes, including dismissals, restructures, organisational redesign, and chairing complex casework.

System Partnership & Stakeholder Engagement

• Build and maintain effective relationships with internal and external partners, commissioners, regulators, and multi-agency stakeholders.
• Represent the Trust at regional and national forums, promoting integrated care and system working.
• Develop and sustain effective trade union partnerships as part of stakeholder engagement.
• Work with the Communications Team to manage communications and organisational reputation, acting as a Trust spokesperson.
• Ensure programme and project management best practices are embedded across directorate initiatives.

Governance, Risk and Assurance

• Ensure robust governance, risk management, and assurance frameworks are in place.
• Maintain up-to-date risk registers, audit compliance, and statutory reporting.
• Lead on clinical governance, patient safety, and quality improvement.
• Lead on information governance, including Freedom of Information for the directorate.
• Responsible for policy implementation and development for the directorate.
• Contributes to organisation-wide policy development.

Freedom to Act

• Exercise autonomy, independent decision-making, and responsibility for interpreting and implementing policy.
• Setting goals and standards for others and interpreting national policy.
• Act as a role model for organisational behaviours, inclusion, and people wellbeing.
• Responsible for daily use of systems and MS Teams channels to collaborate effectively and manage information within various confidential and operationally relevant WAST groups.

The Successful Applicant

Experience

Essential:

• Significant senior leadership experience in a large, complex NHS or emergency services organisation.
• Proven track record of driving demonstrable improvements in professional standards, culture, safeguarding compliance, and organisational development.
• Experience in financial stewardship of large budgets, delivery of efficiency/value programmes, and financial recovery.
• Strategic portfolio management, operational delivery, and service transformation experience.
• Experience in managing major incidents, resilience and business continuity planning, and EPRR.
• Experience working with media (print, radio, TV).
• Delivery of balanced financial position and agreed efficiency plans.
• Improved operational performance to achieve outcomes and system flow.
• Successful implementation of change process with positive staff feedback.
• Experience in enhancing external engagement and raising organisational profile through strategic partnerships, stakeholder management and effective representation.
• Experience contributing to national or regional policy development or representing an organisation in strategic forums.
• Experience shaping medium to long-term planning processes in a devolved or complex health system.

Desirable:

• Experience leading system-level programmes involving multiple agencies such as health, social care, emergency services or local government.
• Experience delivering large digital, data or technology-enabled improvement programmes.
• Experience leading workforce redesign or modernisation initiatives beyond a single service area.
• Experience delivering major business cases or capital or service reconfiguration programmes.
• Experience in improving integrated care pathways across organisational boundaries.

Skills and Attributes

Essential:

• Role model for openness, inclusion, and compassionate leadership.
• Commitment to organisational behaviours/values and continuous improvement.
• Ability to inspire confidence at Executive/Board level, with clinicians, and across multi-disciplinary teams.
• Resilience, emotional intelligence, and ability to remain calm and decisive under pressure.
• Strong people management, workforce planning, and leadership skills.
• Excellent communication, stakeholder engagement, and partnership working abilities.
• Able to provide and receive highly complex, sensitive or contentious information and present such information to large groups, often in hostile or highly emotive environments.
• Ability to plan and organise a broad range of complex activities; formulates and adjusts plans to achieve strategy.
• Flexibility to adapt duties as required by organisational needs.
• Compliance with Trust policies on equality, diversity, inclusion, health & safety, information governance, and infection prevention and control.
• Experience of working with trade union partners on complex and contentious matters.
• Standard keyboard skills

Desirable:

• Recognition by a national professional body.

Other

Essential:

• Satisfactory Enhanced DBS clearance, including an Adults and Children’s Barred List check.
• Can gain and maintain UK Security Clearance.

Qualification and Knowledge

Essential:

• Master’s level qualification or equivalent experience at senior management level (Assistant Director/NHS Band 8d and above or equivalent).
• Evidence of continuous professional development relevant to senior operational leadership.
• Current Gold/Strategic Commander qualification or extensive experience in a Gold/Strategic Commander role, and willing to re-qualify.
• Excellent programme and project management skills.
• Hold and sustain a current UK Driving Licence.

Desirable:

• Recognised project management qualification (e.g., PRINCE2, PMP).
• Participation in national leadership development programmes.
• Formal training in improvement methodologies (e.g., Lean, Six Sigma).
• Welsh language skills.
• Clinically registered, e.g. Nurse or Paramedic.

What’s on Offer

At the heart of Welsh healthcare, our Trust offers you not only the satisfaction of making a genuine difference everyday, but also a comprehensive benefits package designed to support your wellbeing, growth, and career ambitions.

• Starting salary £110,818 rising to £127,523 with service (AfC Band 9)
• Generous annual leave:Start with at least 28 days’ holiday plus Bank Holidays, rising to 34 days with service.
• NHS pension scheme:Secure your future with one of the most respected pension schemes in the UK.
• Flexible working:We strive to help you achieve a healthy work-life balance.
• Health & wellbeing support:Access a wealth of services, from confidential counselling to annual flu vaccinations, all aimed at keeping you physically and mentally well.
• Salary sacrifice schemes:Take advantage of cycle-to-work and car leasing options to make your commute more affordable.
• Continuous professional development:Regular training, development opportunities, and annual personal reviews help you reach your career goals.
• Long service recognition:Celebrate milestones with us, whether you reach 20, 30, 40, or even 50 years of NHS service.
• Welsh language and diversity support:From language learning to a range of staff networks -LGBTQ+, Disability, Women’s, BEAM (Black, Ethnic, Asian & Minority) - we ensure every voice is valued.
• NHS discounts:Enjoy exclusive discounts across a variety of retailers and services.

Assurance Product Owner, Product Specialist, Knowledge Management, Audit Technology, Fintech, Heavily Regulated Background ESSENTIAL, AI, Mainly Remote with Global Travel

Assurance / Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London, Europe and the States on occasions it will be bi-monthly travel for team collaboration), you will be reimbursed for your travel and accommodation.

This Product Owner will have an Assurance (Technology and / or Business) first background, who understands how to navigate through hardened Dev Teams. Ideally you will have experience with Knowledge Managementand you will have a passion for, and experience with AI.

We need someone who thinks like this:

How do I bring a Product into the AI Agentic World

How would I plan to imbed AI Agents?

With something as complex as this, in terms of the sheer amount of Knowledge Management information involved, how would I plan to tag the agents with the right amount of knowledge?

How do I communicate this to the business, ready for launch?

Coming from a heavy regulated environment such as Accounting, Financial Services, Fintech, Legal, Assurance, Insurance etc is ESSENTIAL. You must have experience with firm with solid governance, compliance and regulatory boundaries.

In summary Assurance first, along with Knowledge Management experienceand experience with AI. A Product Owner exposure in a heavily regulated environment and a fantastic attitude. This is simply what we essentially need here. Being part of products in the B2B world, or part of big, significant internal, highly regulated products. You will also be able to give strong examples of success in topics such as handling last minute changes to priorities, along with a proven ability to deliver key solutions.

As this has global coverage, there may be some early / late calls. You must be prepared for this. There will be give and take with times, along with some flexibility if things are becoming quite taxing. However, we want someone dedicated and definitely not someone who wants a hardened 9am 5pm kind of position!Read on for more details

Experience required:

At least 3 years experience as a Product Owner in a complex, professional global environment

Assurance (technology and / or business) first background with an understanding of how to navigate through development teams

AI experience where you have preferably launch AI related products, or at least had them ready for launch

Understanding of Agentic AI, along with how to set up AI agents

Experience of communicating with 3rdParty suppliers, along with knowing how to get the best out of them

Global experience is preferred with the appreciation this is Global coverage, sometimes working outside of a standard 9am to 5pm structure

Strong Knowledge Management experience with a passion for new technologies

Knowledge of developing, analysing and designing digital products and software applications

Strong stakeholder management skills at all levels with excellent communication skills both verbal and written

Strong understanding of Agile

Proactive self-starter capable of managing multiple priorities in a face-paced environment

Knowledge of MS Office productivity, communication & collaboration technologies

Effectively demonstrate teamwork skills, problem solving skills, initiative and integrity

Excellent English language proficiency and good interpersonal communication skills

This is an excellent opportunity and salary is dependent upon experience. Apply now for more details

Role/Job Title: AWS Solution Designer
Work Location: London / Edinburgh
Mode of Working: Hybrid
Office Requirement: 2 days in office
The RoleAWS Solution Designer (with GenAI experience)Your responsibilities: Lead end to end GenAI initiatives including model creation, finetuning, benchmarking, evaluation, and RAG system design.
Drive LLM evaluation frameworks ensuring accuracy, safety, robustness, and alignment with business and compliance needs.
Manage delivery of AI and data projects, ensuring timelines, quality, governance, and cross functional alignment.
Collaborate with senior stakeholders to translate commercial and institutional business objectives into scalable AI and analytics solutions.
Provide techno managerial leadership across teams, enabling execution excellence, innovation, and adoption of GenAI capabilities.
A hands-on experience on Gen AI solutions would be preferableYour ProfileEssential skills/knowledge/experience: Techno manager with experience hands-on(preferably)/delivery on GenAI - Models creation, Finetuning, Benchmarking and evaluation, RAG, LLM evaluation. Stake holder management, Delivery management.

Hybrid working - 3 days per week.

Our client, a leading UK business is looking to hire an Epicor Product owner who can integrate and implement a bespoke Epicor solution for their environment.

Candidates must have valid driving and own transport.

Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source.

Skills and experience required:-

• Understanding of the Kinetic interface and personalization options
• Strong understanding of Finance - AP, AR, GL - Supply Chain incl. Inventory, Purchasing and Shipping)
• Ability to map business requirements to Epicor functionality.
• Familiarity with System Agent, Task Scheduling, and Security Management.
• Knowledge of Company Configuration, Plant Setup and User Access Control.
• Experience with BAQs (Business Activity Queries) and Dashboards.
• Ability to design SSRS Reports.
• Understanding of Method Directives and Data Directives for automating workflows.
• Ability to create simple BPMs for validations and notifications.
• Familiarity with Epicor REST API for integrations.
• Translate business needs into Epicor features and enhancements.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

About The Role
Team Resource Planning
Working Pattern - Hybrid 2days per week in the Vitality Bournemouth or Stockport Office.Full time, 35 hours per week.
We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Advanced Capacity & Forecast Modelling,
• Strategic Stakeholder Influence
• Data-Driven Insight & Performance Analysis

What this role is all about:
Capacity and Demand Planning Partners work strategically with senior stakeholders to analyse, refine and deliver capacity plans within agreed tolerance limits. Works as a conduit between benefit delivery projects and Operations leadership to quantify, monitor and analyse benefit metrics. Refines detailed assumptions in capacity plans with senior leaders to ensure that all available internal and external factors are reflected to continually drive accuracy and service optimisation.Works with an array of connected departments to derive the latest planning intelligence from across the organisation.
Key Actions

• Creation of operational forecasts and capacity plans ensuring that they accurately reflect the overall strategy of all organisational stakeholders.

• Responsible for the facilitation of planning forums that identify key capacity risks and recommend actions in order to deliver service level across all Operational areas.

• Lead Weekly and Monthly Business review forums with senior stakeholders, providing clear performance predictions outlook and commentary.

• 13-week forecasts to be within a 7% tolerance over the course of a rolling 12-month period

• Exceptional capability to evolve strategic planning models and deliver them through near term scheduling and tactical delivery across a range of business areas and channels (Voice, Chat, Face to Face, Back Office).

• Operates with Stakeholders at an Operations Manager, Head of Department and Director level so review strategic plans and make any necessary amendments.

• Ability to surface, analysis and contest Operational performance metrics with senior stakeholders to drive capacity performance.

• Takes an point and considered view when balancing Customer experience and cost centre management.

• A data expert who can take complex models and develop them and an everchanging environment.

• Optimise customer experience utilising channel planning creating an effective balance of Voice and Chatand driving Omni channel changes.

• Conduct analytical activities to ensure that projects and programmes within the change portfolio are on track to deliver their stated benefits.

What do you need to thrive?
Essential

• Minimum of 2+ years experience of forecasting & capacity planning for a multi-location multi channel operation
• Detailed understanding of forecasting and presenting financial and non-financial data.
• Advanced Level in Microsoft Excel.
• Experience of Aspect WFM.
• Proven knowledge of contact centre variables, dynamics and drivers of demand.
• Proven knowledge of contact centre technologies, including ACD.
• Strong analytical skills with ability to evaluate and identify trends and impact assess changing variables.
• Logical thinker, confident decision maker.
• Ability to work on own initiative, managing own time effectively.

Desirable

• Experience of SQL
• Experience of Tableau
• Operational experience in a high volume call and/or technical support environment

So, whats in it for you?

• Bonus Schemes A bonus that regularly rewards you for your performance
• A pension of up to 12% We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance With its own set of rewards and benefits
• Life Assurance Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About The Company
We’re really excited to announce that we have recently been awarded “Top 10 Best Places To Work” in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. Were successful because we attract, develop, and retain the best people and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Ready to find out if were the right fit for you? We cant wait.

Diversity & Inclusion
At Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitalitys approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

About The Role
Team Insights Lab
Working Pattern - Hybrid 2days per week in any of the Vitality offices.Full time hours.
We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Expertise indesign and integrate complex data architectures
• Experience in leading global organisational change
• Experience in leading through others and developing capability

What this role is all about:
This role heads the strategic enablement of the Insights Labbuilding the capability, infrastructure and frameworks that power actionable, scalable and self-service analytics across Vitality.
You will design a connected, 360 customer view by integrating diverse data sources and enabling the shift from reactive reporting to proactive, predictive insight. Youll lead advanced analytics, champion innovation, and ensure the business leverages cutting-edge techniques to drive transformation.
As part of the Insights Lab Leadership Team, youll translate complex analytics into clear, actionable strategies for senior leaders, mentor analytics talent and embed best practice across the organisationall while ensuring robust governance, data quality and trusted insight delivery.

Key Actions

• Lead and develop the Customer Insights function, converting strategy into scalable capability
• Build and maintain an integrated 360 customer view using internal and external data sources
• Develop modern data infrastructure, governance and self-service tools
• Create standardised frameworks and reusable assets for analytics and reporting
• Embed customer analytics best practice through coaching and enablement
• Link insight to business outcomes, supporting change and strategic decision-making
• Champion innovation, introducing new tools, methodologies and AI/ML approaches
• Generate strategic insights, identifying trends, risks and opportunities
• Present clear, actionable recommendations to senior leaders
• Partner across the business to drive adoption of high-quality, contextually relevant insights
• Contribute to enterprise-wide initiatives such as Consumer Duty and predictive modelling

What do you need to thrive?

• Expert in data architecture, integration, and connectivity across diverse sources (SQL, cloud platforms, APIs)
• Advanced skills in machine learning, AI, predictive modelling, and analytics frameworks
• Experience managing enterprise analytics initiatives and teams
• Experience designing and maintaining data architecture for integrated customer views
• Experience commanding teams in data-driven environments
• Strong business acumen and strategic thinking
• Excellent communication and stakeholder management
• Proven ability to synthesize complex signals into actionable insights
• Expertise in customer experience, operational, and financial analytics
• Effective time management, prioritisation and coverage across multiple projects

So, whats in it for you?

• Bonus Schemes A bonus that regularly rewards you for your performance
• A pension of up to 12% We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance With its own set of rewards and benefits
• Life Assurance Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successfulin your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest youve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About The Company
We’re really excited to announce that we have recently been awarded “Top 10 Best Places To Work” in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. Were successful because we attract, develop, and retain the best people and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme.

Diversity & Inclusion
At Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitalitys approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.

Our client, a reputable entity in the Insurtech, Fintech, Technology, and Medical sectors, is in search of a Lead Solutions Architect. This is a permanent role with a hybrid working pattern, requiring two days per week in any of our client’s offices. We are open to discussing flexible working hours.

About The Role:

This newly created position will bridge various entities within the organisation, ensuring intellectual property, platforms, and new developments are transferred, adopted, and co-developed effectively. The primary focus will be on advancing health insurance systems to deliver meaningful impact at scale.

Key Responsibilities:

Technology Transfer & Governance:

• Manage targeted and structured transfer of code, services, and assets.
• Maintain authoritative documentation covering functional scope, design, architecture, and code status.
• Ensure remediation backlogs are tracked and closed.

Innovation Scouting & Sharing:

• Monitor new features, R&D, and platform developments.
• Provide visibility to evaluate applicability for Asian markets.
• Curate an Innovation Radar for leadership regarding upcoming platform releases and opportunities.

Joint Development & Collaboration Facilitation:

• Lead the technical framing, design, and planning of joint development initiatives.
• Define architectural blueprints, integration designs, delivery models, and cost/pricing estimates.
• Coordinate multi-party technical teams to deliver agreed-upon outcomes.

Platform Evangelism & Adoption:

• Champion the Vitality Technical Platform (VTP) for health assets.
• Promote adoption of VTP as the foundation for wellness and health solutions in Asia.
• Translate the platform’s value into tangible business benefits for various markets.

Job Requirements:

• Significant experience in enterprise software engineering/architecture.
• Proven track record leading multi-geography, multi-vendor technical collaborations.
• Deep understanding of cloud SaaS architectures and insurance/health-tech domains.
• Hands-on technical credibility (Java, Kafka, AWS) combined with executive presence and negotiation skills.
• Demonstrable expertise in tools/technologies for the design, development, build, testing and deployment of various applications.
• Experience in health insurance systems.

Benefits:

• Bonus schemes to reward performance.
• Employer contribution pension scheme up to 12%.
• Award-winning health insurance with unique rewards.
• Life assurance offering four times annual salary.
• Variety of other employee benefits.

If you are a seasoned IT Architect with a passion for innovation and collaboration, we encourage you to apply now to join our client’s dynamic and talented team.

Role: SAP BTP MDM ConsultantLocation: Reading (Hybrid 3days)Duration: 6+ Months
Roles and responsibilities:This role will be focused on supporting the S/4 Transformation Program - Post go live issues and Defects resolution in SAP BTP-MDM areaProvide timely resolutions on the SAP MDM incident raised by the business teamBuild MDM repository Working alongside a diverse team of Business, IT and other process expertsResponsible for Key activities- include driving design decisions on new changes, and responding to test defects, preparing and supporting documentPrepare the Root Cause Analysis (RCA)Support the offshore team and enable them with required knowledge transition and training on the BTP MDM.Essential skills/knowledge/experience: (Up to 10, Avoid repetition)
Knowledge in SAP Coud Integration BTP Master Data Management, API Management, and Data Integration technologies.Knowledge in Retail business processes, especially around promotions and deals.Experience with Master Data Management (MDM) Solutions, including data modeling, data governance, and data quality.Experience in Data Integration technologies including APIs,ETL and messaging.Strong written and verbal communication, presentation, and technical writing skills, coupled with a strong interest in further developing and integrating enterprise domain knowledge with technology skillsShould have very good knowledge in SAP S4 HANA with latest technology and functionality.Expertise and knowledge from a background in end-to-end master data managementExposure to integrate MDM solutions with various SAP and Non-SAP systems, ensuring seamless data exchange and synchronization.

Software Systems Engineers x 2 - Product Owners

• New Product Delivery roles on Military Avionics Projects

• 6 month initial contracts

• £83 per hour - Inside IR35

• Hybrid working from Reading

• SC Cleared roles

Key Skills:

• Background in Military Avionic Systems eg. AMPA, FCAS,

• SC Cleared

Software Systems Engineer - Product Owner

We’re looking for a senior Product Owner to lead process design and integration across a complex software engineering environment. You’ll own how teams, partners, and suppliers collaborate - building the frameworks, governance, and tooling integration that enable seamless delivery, traceability, and regulatory compliance in a highly regulated, safety-critical domain.

What you’ll do

• Own and evolve process frameworks and integration models across the software life cycle
• Translate engineering and business needs into roadmaps, backlogs, and delivery plans
• Define governance, standards, and data models to ensure interoperability, traceability, and compliance
• Lead stakeholder engagement across engineering, manufacturing, services, and suppliers
• Drive continuous improvement, operational excellence, and digital thread connectivity
• Support tooling integration across ALM/PLM ecosystems and CI/CD pipelines

What you’ll bring

• Degree in Engineering, Computer Science, or similar
• 10+ years’ experience in software engineering processes and integration across complex supply chains
• Strong background in aerospace/defence or other regulated, safety-critical environments
• Deep knowledge of software life cycle frameworks, governance, and certification standards (eg DO-178C)
• Hands-on experience integrating ALM/PLM toolchains
• Excellent stakeholder, change, and delivery management skills

Why this role
You’ll shape how large-scale, mission-critical software is delivered - setting the standards, designing the frameworks, and building the integration backbone that keeps everything moving, compliant, and resilient.

Software Systems Engineers x 2 - Product Owners

• New Product Delivery roles on Military Avionics Projects

• 6 month initial contracts

• £83 per hour - Inside IR35

• Hybrid working from Reading

• SC Cleared roles

Senior Business Analyst Contract 6 months Security Cleared

Our customer has a number of large-scale transformation project running over the next 12-24 months and require a team of Business Analysts to support them on these journeys.

The Business Analyst must have experience in eliciting, analysing and managing complex business requirements, working on large-scale transformation projects, using data and insight to influence decision-making and drive change.

Senior Business Analyst s Essential Skills & Experience:

• Security Cleared Business Analyst
• Happy to attend site 40% of their time (average 2 days per week)
• Ideally having worked with in Financial Services
• Proven background working as a Business Analyst on initiatives or programmes, with accountability for gathering, analysing, and managing business requirements.
• Experience leading workshops and stakeholder discussions to capture requirements and confirm proposed solutions.
• Proven ability to elicit, analyse, and document business and solution requirements, develop operating models and process designs (e.g. BPMN), and assess the impact, risks, and dependencies of proposed system and process changes.
• Understanding of business architecture concepts, with experience working across data lifecycles including analysis, integration, and migration.
• Familiarity with scaled Agile delivery models (including hybrid Agile/Waterfall environments) and possession of relevant professional certifications such as Agile, DevOps, or equivalent.

Senior Business Analyst s experience / project experience could include:

• Experience of working within Financial Services
• Change Enablement project expertise
• Data Management data journey s data analysis, data integration, data migration projects
• Any Payments / Banking project experience, ideally:
  • SAP / ERP Projects
  • Collateral Management
  • T24 experience

Apply now to the Security Cleared Business Analyst and speak with VIQU IT in confidence. Or reach out to Mike McEvoy on via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

I am looking for a project manager for a company in Maidenhead. The company work they hybrid model, 3 days onsite, 2 days remote.

Background ideally required - Some software/application or infrastructure knowledge.

Responsibilities

• Use disciplined project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs
• Project budget management including forecasting revenue and billing.
• Scoping and estimation of effort required for small and medium implementation projects
• Developing detailed project plans to guide clients, staff members and project teams. Project plans are living documents that the Project Manager will continually revise based on changing needs and requirements
• Identifying and assigning project tasks based on the skill sets, experience and strengths of staff members
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management and other stakeholders
• Working effectively with relevant stakeholders for efficient project implementation
• Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders
• Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is a reference
• Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule

Knowledge, Skills and Abilities

• Project management experience exhibited by working independently on projects
• Working knowledge of project management software tools such as Microsoft Excel, SmartSheets and other relevant applications
• Excellent analytical and problem-solving skills
• Excellent customer relationship and interpersonal skills
• Ability to work under pressure and make hard decisions required to achieve project objectives
• Requires strong written and verbal communication skills
• Ability to independently work as a contributing member in a high-paced and focused team
• Ability to multi-task and prioritize tasks with competing deadlines
• Ability to socialize ideas and influence decisions without direct authority
• Industry knowledge and experience in the forecourt and convenience markets

Elevate your career and become a pivotal member of a dynamic team within a leading consultancy. This role offers the chance to immerse yourself in cutting-edge technology and drive impactful solutions for both public and private sector clients. As a Power Platform Consultant, you will be at the forefront of technical consultancy, solutions architecture, and advisory services, ensuring the delivery of high-quality results.

Why This Role Stands Out:

Career Growth: Be part of a growing area of the business where your contributions will shape the future success of the team.
Innovative Environment: Work with the latest Microsoft Modern Workplace solutions, including Power Platform, SharePoint and D365
Leadership Opportunities: Guide and mentor less senior team members, contributing to their professional development.
Client Impact: Become a trusted adviser for customers, providing technical pre-sales advice and contributing to tender responses and proposals.

Key Responsibilities:

• Design and architect Power Platform and D365 solutions.
• Provide technical pre-sales advice and contribute to tender responses.
• Take a leading role in customer projects with support from the Project Management team.
• Stay updated with the latest technology and best practices, contributing to the business unit’s skill advancement.
• Plan and estimate development work accurately.

Essential Skills and Experience:

• Deep understanding of configuration and development of Dataverse, and Power Platform.
• Proven technical leadership in solution design and systems integration.
• Experience with ALM tools such as Azure DevOps.
• Exceptional verbal and written communication skills.
• Excellent customer service skills and an analytical approach to problem-solving.
• Power Platform / Microsoft certifications (e.g., PL-900, PL-100, PL-200, PL-400, PL-600) are highly desirable.

Join a team where your expertise will be valued, your growth supported, and your contributions recognised. This is more than just a role; it s a chance to make a significant impact in a thriving business environment.

Service Delivery Manager (ERP)

Location: UK (remote with about 5 days a month travel to clients/office)
Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team
to 60,000 base (DOE) + performance bonus (5% - 20%)

This role is support manager overseeing 10 product managers who typically work in sub-teams covering each module of the ERP solution:

• CRM
• Finance
• Manufacturing
• Distribution
• Project management

The first 6 months of the role will be taking charge of the queue, managing the escalations, customer communication, ensuring that the 50 clients are properly looked after and that issues are resolved in a considered coordinated way, that developers/product managers are doing the right thing, priorities are correct and the team feels like a bunch of teckies pulling together.

The next 6 months is around client account reviews, working with a customer success manager (that you may need to hire) to start building fuller more durable relationships, set account objectives and have an understanding of what they want, where they are and a firm understanding of the stickiness of the clients to ERP solution and company.

Year 2 is about taking on more operational responsibility and growing your leadership position in the company, whilst still managing the support team and the customer success manager(s).

The job involves some hands on support work overseeing issues, managing the queue and dealing with the product managers, you will need enough technical skills to understand black from white.

Health warning!

As a small entrepreneurial company you will have the opportunity to engage in all sorts of tasks from Sales, Marketing, web site design, business strategy, product direction / development, hiring / interviewing, and anything else that happens to be a priority at the time, if you see this as a challenge, as exciting, as an opportunity to grow, this is a the company for you. If you see this as a distraction from your core job and an annoying pull on your time, then this is probably not the place for you.

AI Technical Consultant Contract

Rate: £700 per day
Contract Length: 3 6 months
Location: Flexible / Hybrid (depending on candidate)

An exciting AI startup is looking for an experienced AI Technical Consultant to join them on a critical project phase. This is a hands-on contract role suited to someone who can operate at both a technical and advisory level, helping shape, deliver, and optimise AI-driven solutions.

You ll work closely with founders, engineers, and stakeholders to translate business requirements into scalable AI solutions, provide technical guidance, and support delivery across the project lifecycle.

Key Responsibilities:

• Act as a technical advisor on AI architecture, model selection, and implementation
• Work closely with engineering and product teams to deliver AI solutions end-to-end
• Provide hands-on input across model development, deployment, and optimisation
• Support stakeholders with technical decision-making and best practice
• Ensure solutions are scalable, ethical, and aligned with business objectives

Required Experience:

• Proven experience as an AI Consultant, AI Engineer, or similar technical role
• Strong understanding of machine learning, AI frameworks, and deployment practices
• Experience working with startups or fast-paced environments
• Ability to communicate complex technical concepts to non-technical stakeholders
• Prior contract experience is highly desirable

This is a fantastic opportunity to work with a high-growth AI startup, influence key technical decisions, and deliver real impact in a short timeframe.

If you re interested email me at (url removed)

Data Business Analyst (Marketing / Data)
Hybrid - Occasional travel to Southampton
Inside IR35 - Up to 390 - 430 per day

Urgently seeking a Data Business Analyst to work with Data Product Managers and Agile delivery teams to define product backlogs, create development-ready user stories, and deliver high-quality data solutions across marketing and enterprise platforms.

Experience and Skills include:
Strong data-focused BA background (data modelling, ingestion, governance, BI)
Requirements elicitation, workshops, and stakeholder engagement
Translating business processes into functional specs, process maps, and data flows
Experience working with data teams (Architects, Engineers, Modellers)

It would be highly desirable if you have Marketing platforms experience such as Adobe Campaign / Oracle Eloqua / Salesforce Marketing Cloud.

Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.

Bristol-Based

Hybrid 500 Per Day, Inside IR356 Months (Initially)ASAP

Your new company
A growing organisation in the Bristol area.

Your new role
A fast-growing business is seeking an analytical, commercially minded Project Manager to lead the delivery of logistics and technology projects.
Key Responsibilities

• Lead end-to-end delivery of logistics and technology projects.
• Manage new customer onboarding, business line launches, and operational scaling.
• Deliver platform transitions, technology stack changes, and system/process migrations.
• Gather and translate business/technical requirements into structured plans.
• Identify risks, dependencies, and impacts across systems and teams.
• Bridge communication between technical and non-technical stakeholders.
• Support solution design discussions to ensure alignment with business needs.
• Collaborate with Operations, Technology, Product, Finance, and Commercial teams.
• Provide clear reporting on progress, milestones, and risks.
• Maintain project documentation, RAID logs, and delivery governance.
• Identify opportunities to streamline processes and improve efficiency.

What you’ll need to succeed

• Proven experience as a Project Manager in logistics, supply chain, technology, or operations.
• Strong analytical and problem-solving skills.
• Background in Business Analysis or similar.
• Experience delivering technology-enabled projects and migrations.
• Excellent stakeholder management and communication skills.
• Experience with WMS, TMS, ERP, or similar platforms.
• Understanding of integrations and data flows.
• Experience in new customer onboarding or business expansion.
• Familiarity with Agile, Waterfall, or hybrid methodologies.

What you’ll get in return
500 Per Day, Inside IR35

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Software Engineering Manager 750pd - outside IR35 2 days per week, London/Hampshire We need an urgent contract Tech Manager for 6 months for a long standing banking client of mine. Someone with solid Vendor Management experience, who is hands on (not day to day coding) but can roll up their sleeves and get stuck into the change the business is goign through over the next 12 months. They are growing fast, hit profitability this year and we need a people and technology leader to lean in an support the tech teams and technical challenges around new and existing suppliers. This isn’t just a delivery role. It’s about people, purpose and progress. You’ll coach and mentor a team of around five engineers, creating an environment where people feel supported to grow, challenge ideas and do their best work. You’ll champion engineering best practice, encourage curiosity, and help embed a culture that’s collaborative, commercially aware and outcome-focused. Working closely with product, design and third-party partners, you’ll tackle complex technical challenges, reduce technical debt and raise the bar for engineering quality. What you’ll bring: You’re an engineering leader with strong technical foundations and a genuine passion for people. You know how to get the best from engineers and how to guide teams through complex, regulated environments in a way that’s sustainable, motivating and effective. You’ll likely have:

• Strong supplier management experience - THIS IS ESSENTIAL
• A genuine interest in new technologies, automation and improving how teams work (they’d love it if you were confident with AI and support the bank on how they can implement it)
• Software Engineering background - They use Python heavily, lots of Terraform and AWS - They are using a bit more Azure now too so that experience would be great.

Even as a contract, you don’t just manage you mentor, inspire and elevate those around you. You understand that great engineering is as much about people as it is about code. Urgent role, you’ll report into COO directly. Lots of scope for extension.

Senior Software Implementation Consultant with solid experience configuring software applications or systems for customer requirements (ideally with an interest in AI for solution development) is sought on a remote basis by a multi award international InsurTech based near London.

This organisation develops low code solutions that allows global financial services businesses to automate and improve key business processes.

With an increase in client demand this business are looking for a Senior Implementation Consultant who will work closely with customers to scope and deliver change requests & configs allowing additional functionality to be quickly delivered within the low code solution.

This role would suit an existing software implementation consultant who is looking to step up and work on enterprise level projects with the flexibility to work long term remote with excellent levels of autonomy and scope to progress.

This Senior Software Implementation Consultant should have most of the following key skills:

• Ability to take a client’s technical requirements and configure an application to meet these requirements
• Experience making changes to low-code or configurable applications
• A background in application & system engineering, software development or technical change and release
• Any experience working within insurance would be a plus
• Excellent communication and customer engagement skills
• JSON file format understanding
• A real passion for AI and implementing into business applications

This Senior Software Implementation Consultant will receive the following:

• Starting salary of up to £60,000
• Full remote working
• One on one ‘buddy up’ training scheme with training budget allocation
• Excellent training and progression opportunities
• 26 days holiday plus bank holiday
• Annual pay reviews
• Flexible working hours
• Bonus scheme
• Share options

So if you are a senior Software Implementation Consultant who values a varied, dynamic day to day with loads of training & progression opportunities then please apply now for further information and to be considered.

Senior Software Implementation Consultant

Remote (London, Birmingham hubs)

Low code, FinTech, InsurTech, configuration, JSON, software applications, AI

Your new company

We are currently recruiting for a Maximo Application Manager on a permanent basis to join an organisation based in Portsmouth that is committed to improving the way it manages and maximises its assets through technology.

This role offers the opportunity to take ownership of a critical enterprise application, influence how Maximo is used across the business and lead meaningful transformation and improvement initiatives. You will work closely with a wide range of stakeholders and have the chance to shape the future direction of asset management systems.
Your new roleAs Maximo Application Manager, you will take full end-to-end ownership of the IBM Maximo application, ensuring it supports the organisation’s asset management strategy and wider operational goals. This is a senior application management role combining technical leadership, stakeholder engagement and people management. You will oversee the implementation, configuration and ongoing optimisation of Maximo, ensuring high availability, performance, security and compliance at all times.
You will act as the primary point of contact for Maximo across the business, working closely with operations, engineering and maintenance teams to understand asset management requirements and translate these into effective technical solutions. The role will involve managing system integrations, data quality, reporting and analytics, including the use of AI, as well as leading system upgrades and enhancements.
You will liaise with IBM and third party vendors on support, licencing and system improvements, while also leading and mentoring a Maximo Analyst. In addition, you will manage change control, system documentation and governance standards, ensuring Maximo is used consistently and in line with agreed policies. The role includes leading application-related projects, developing delivery plans, managing timelines and budgets, and ensuring successful outcomes with minimal impact to users. You will also provide out-of-hours or on-call support as part of a rota and act as an escalation point for Maximo related issues, alongside providing management and support for other applications where required.
What you’ll need to succeedTo be successful in this role, you will have strong experience in Maximo application management and systems support within a complex IT environment. You will have a solid understanding of asset management systems, integrations and data governance, alongside experience of managing application lifecycles and delivering system enhancements or projects.

You will be an effective communicator, comfortable working with both technical and non-technical stakeholders, and confident in translating business requirements into practical system solutions. People management or mentoring experience is useful, (but not essential, so this opportunity could provide your first step into management),
as is the ability to remain calm under pressure and adapt within defined parameters.

What you’ll get in return

• Salary of up to 65,000 (some flexibility on this for the right person)
• Company pension contributions
• Bonus schemes and employee recognition programmes
• Life assurance and insurance cover
• Generous annual leave allowance (up to 33 days)
• Christmas bonus
• Salary sacrifice schemes (Cycle to Work, car schemes, pension)
• Employee Assistance Programme (EAP) - 24/7 confidential support
• Virtual GP service
• Annual flu vaccinations
• Staff discounts

What you need to do now
If you’re interested in this role and would like to find out more, please apply now or contact us for a confidential discussion. If this job isn’t quite right for you, but you are looking for a new position in application or asset management, please get in touch to discuss other opportunities.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)