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Customer Success & Account Management Jobs in London
Overview
Looking for top Customer Success & Account Management jobs in London? Explore the best roles tailored for professionals passionate about building strong client relationships and driving business growth. Whether you’re an experienced Account Manager or a Customer Success specialist, our London job board connects you with leading tech companies eager to hire your expertise. Start your next career move today with Haystack!
Financial Services Audit Manager - Insurance
BDO UK
London
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

Our Insurance Industry team is recruiting for ambitious and inquisitive Mangers with a specialism in the insurance industry or an interest in specialising in this sector.

We’ll broaden your horizons

As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust.

Our Insurance team is made up of specialist with a passion for their sector. Working with many of the Uk’s leading insurance Groups we will expand your knowledge, building on your strong foundations in audit.

We’ll help you succeed

The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will;

  • Act as a major point of contact within the firm for the audited entity, together with the Partner.
  • Build and maintain strong relationships with stakeholders at senior levels, to develop a strong commercial understanding of the audited entity.
  • Identify and recognise business and sales opportunities and inform the Partner as appropriate.
  • Act as an ambassador of the firm, participates in office marketing events, keeps abreast of the wide range of service the firm offers.
  • Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.
  • Complete assignments within agreed budgets and timescales and identify opportunities for additional billings.
  • ACCA/ACA/ICAS qualified or overseas equivalent.
  • Previous experience of managing people.
  • Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements.
  • Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering.
  • Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures.
  • Project Management experience.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture.  From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another.  At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices.  BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences.  With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

#LI-LM1

Business Development Executive - Engineering Components
Bennett and Game Recruitment LTD
Watford
Hybrid
Junior - Mid
£32,000 - £62,000
RECENTLY POSTED

Field Sales Executive require for a manufacturer of mechanical and electrical products based in the Watford area. The successful candidate will be building new business and maintaining relationships within mechanical and electrical engineering parts. You will working closely with 1 other sales executive or 4 members of the internal sales team a long with the technical support team.

Field Sales Executive - Engineering Job Overview

  • Prospecting phone calls
  • Customer web sales meetings
  • Making appointments & on-site visits for key opportunities
  • Acquiring new customers
  • Expanding existing business
  • Following up quotes
  • Maintaining customer relationships
  • Understanding and educating the Company about customer needs and market developments
  • Identifying new product opportunities

Field Sales Executive - Engineering Job Requirements

  • Technical Sales Experience
  • Telephone and Web meeting sales experience
  • On site visit sales experience
  • Negotiation of sales offers
  • Good reporting skills
  • High productivity Levels
  • Good Sales & Communication skills
  • Tenacious pursuit of new business
  • Computer skills: Windows, Word, Excel
  • Must be motivated and pro-active

Field Sales Executive - Engineering Salary & Benefits

  • Salary dependent on experience
  • Bonus paid as a fixed sum per year
  • Commission (% received of anything exceeding target)
  • Company car
  • Expenses paid for

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Gas Engineer Worcester Bosch
StartMonday
Morden
Remote or hybrid
Mid
£40,000
RECENTLY POSTED

Gas Engineer - Worcester Bosch

Boiler Manufacturer Training

1x BS postcode (Bristol, etc)

  • Do you live in the listed postcodes?
  • Have a Boiler Breakdown & Fault-finding experience?
  • Want the stability of working for a leading Boiler Manufacturer?

The UK’s award winning premium Boiler Manufacturer are expanding their field service team and are seeking a PAYE Gas Breakdown Engineer in the listed postcode area, to undertake servicing, fault-finding and repair on their Boilers (no system work).

Why Worcester Bosch?

  • Initial & ongoing Worcester Bosch training
  • Full product support
  • Van with all parts & spares - restocked while you sleep!
  • Only work on Worcester Bosch products
  • Start your day from home

Working Hours:

  • Monday to Friday
  • Saturdays on rota
  • No Sundays, No Callout, No Shifts, No Standby!
  • Home based working in a region

Are You?

Are you a self motivated Gas Engineer, Heating Engineer, Boiler Engineer organised with good customer facing skills and Boiler Breakdown/Fault-finding ability?

Product training will be provided to those who possess;

  • Previous Faultfinding or Breakdown experience (ideally 2+yrs)
  • ACS Core & Boilers certification (CCN1 and CEN1)
  • Able to use a multi-meter
  • Full UK Driving Licence - required
  • Live in the postcode required
  • Experience of working on boilers manufacturers which may include; Worcester Bosch, Vaillant, Viessman, Baxi, Ideal Boilers, Gloworm, Potterton, Alpha Heating, etc

Salary & Benefits:

PAYE directly employed with the Boiler Manufacturer Worcester Bosch.

Starting package of £44,384 based on;

  • Basic salary of £40,700 + £684 Lunch Allowance + circa £2000 Company Bonus
  • Company Van - Fully expensed with Private use option including fuel
  • Overtime
  • 33 days holiday (25+Banks)
  • Company Pension scheme to 8%
  • Optional Healthcare scheme
  • Life Assurance & sickness scheme
  • Discount on Bosch products
  • Perk Box - discounts on gym memberships, shopping, etc
  • Uniform, laptop, all specialist tools

Gas Engineer, live in the listed postcode area & Interested?

Please apply or reach us at Start Monday now!

Experience; Gas Engineer, Heating Engineer, Gas Technician, Boiler Engineer, Worcester Bosch Engineer, Vaillant Engineer, Viessman Engineer, Baxi Engineer, British Gas Engineer, Homeserve, Ideal Engineer

Graduate Business Development Executive
Celsius Graduate Recruitment
London
Hybrid
Graduate
£27,500 - £50,000
TECH-AGNOSTIC ROLE

Graduate Business Development Executive

Sales Academy

£27,500 Basic, £50k OTE

Exciting Business benefits and incentives

Flexible working location with offices near Covent Garden, London

Do you want to join one of the UK’s top Sales Development Academies? Does the prospect of growing and developing within an organisation dedicated to promoting internally, excite and interest you? Then read on.

Celsius Graduate Recruitment are currently working with one of the fastest growing software companies in the world!

You will have the prospect of growing and developing within an organisation which is dedicated to promoting internally and developing their individuals to be the best they can possibly be.

If you are a driven, ambitious and articulate graduate looking to work with massive global brands and want to have progression opportunities that could lead you to managing a team, then you are looking in the right place.

This company is based near Covent Garden - an amazing location in the heart of London with the coolest most modern facilities available in today s office environment. The team have tripled over the last three years and have experienced a tremendous 400% growth in recent years! They really are in a league of their own and need the right people to reflect this!

The most amazing part of this role is that you can literally target any type of company; their product can be used by any business wanting to focus their research and development departments. They already work with brands like Ferrari, L Oréal, Neilsen, Tesla, Dyson, Vodafone, and Logitech; they even helped NASA in a project that helped the NASA R&D team gain funding for brand new technology! This would be a great experience for any graduate wanting to gain exceptional sales training and work with global brands.

Celsius have been proud to see nine of their recent graduates receive promotions into management and major accounts. The company provide fantastic progression opportunities as they want to grow their own future leaders and you have the option to progress into field sales and team leadership.

To apply for this Graduate Business Development Executive role, you must be:

  • Educated to a degree level 2:1 or above at a Russell Group University
  • Competitive
  • Entrepreneurial
  • Very articulate
  • Able to think on your feet
  • Emotionally intelligent
  • Commercially astute
  • Focused

Apply for this fantastic Graduate Business Development Executive opportunity now!

STEM Graduate Business Development Representative
Celsius Graduate Recruitment
London
Hybrid
Graduate
£27,500 - £55,000
TECH-AGNOSTIC ROLE

STEM Graduate Software Sales Development Representative

Up to £27,500 Basic, £55k OTE

Exciting business benefits and incentives

Offices in Holborn, London with hybrid working optional

Calling all dynamic STEM graduates! Are you prepared to kickstart your career in B2B technology sales? If the idea of propelling your professional journey with a company committed to internal growth and steadfast dedication to gender equality in the high-end tech workplace excites you, and if you aspire to follow in the footsteps of trailblazers like Grace Beverley or Michelle Dewberry, then you’ve discovered the perfect place!

Celsius Graduate Recruitment is thrilled to partner with a “hyper-growth tech unicorn” valued at $1 billion! This global software powerhouse collaborates with industry giants like NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla.

With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience.

Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company’s base in the heart of London’s Holborn offers a trendy workspace, and they’ve witnessed a staggering 400% growth in recent years. They’re in a league of their own and need top talent like you!

The best part? You can target any company! Their product is a game-changer for businesses focusing on research and development, and they’ve already made waves with Ferrari, L’Oréal, Nielsen, Tesla, Dyson, Vodafone, Logitech, and even NASA.

Join our client, and you might be one of the nine recent grads who’ve climbed the ladder to management. This company is all about nurturing future leaders, offering diverse career avenues.

To seize this Graduate Business Development Representative role, you should have a STEM degree (preferably from a Russell Group university), a competitive spirit, an entrepreneurial mindset, sharp articulation, quick thinking, emotional intelligence, and a commercial edge.

Don’t wait! Apply for this fantastic Graduate Business Development Executive opportunity now by submitting your CV. Your exciting career journey starts here!

Enterprise Business Development Manager
GlobalData UK Ltd
London
Remote or hybrid
Mid - Senior
Private salary

Who we are

GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage.

We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.

Why join the Sales team at GlobalData?

Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence.

Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future.

The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme.

The role

As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships.

You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives.

This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations.

This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches.

What you ll be doing

  • Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives.
  • Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets.
  • Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner.
  • Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market.
  • Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences.
  • Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals.
  • Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential.
  • Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership.
  • Provide accurate and timely sales forecasts and pipeline reports to senior management.
  • Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners.

What we re looking for

  • Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors.
  • Proven track record of achieving and exceeding sales targets within complex, consultative selling environments.
  • Experience working cross-functionally and across global matrix structures to deliver client solutions.
  • Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn.
  • Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers.
  • Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges.
  • Demonstrated success managing long sales cycles and multi stakeholder engagements.
  • Excellent presentation, communication, and interpersonal skills.
  • Highly organized, proactive, and results driven, with a passion for building lasting client partnerships.
  • Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong).
  • Willingness to travel regionally or internationally (up to 50%) as required.

In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed)

GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

To find out more and to apply to our roles please visit (url removed).

Business Development Manager
KPI Recruiting
London
In office
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Are you a Business Development Manager looking for your next role?

If so, KPI Recruiting have the perfect opportunity for you! This exciting position is based in our Sutton Branch working within the team as a Business Development Manager.

As an experienced Business Development Manager, you ll know that listening is as important as talking. Identifying new opportunities and upselling to existing customers you ll be building and enhancing their relationship with us, offering recruitment services to new clients whilst managing profit potential.

As a Business Development Manager with KPI, you ll be walking into a warm desk, warm leads that you ll be able to pick up straight away.

The day of a Business Development Manager includes:

  • Building new and effective relationships with new business clients
  • Maintain and grow market knowledge and the external recruitment market
  • Identify new client opportunities and negotiate fees
  • Attend potential new client meetings
  • Using professional platforms to grow your network
  • Attending networking events
  • Following the weekly sales cycle

What would KPI Recruiting like to see in you?

  • A full driving license is required

  • Always maintains a sense of humour!

  • Experience building and maintaining relationships

  • Professional conduct

  • Great Attention to detail

  • Excellent communication and influencing skills

  • Ability to manage your own time,

  • Passionate about KPI Recruiting

  • Excellent communication and influencing skills

  • Self-starter, with problem solving skills

  • Strong recruitment background

Why work for KPI Recruiting?

  • Routes for progress and opportunities to transition into other internal positions if this is what you would like!
  • Friendly and welcoming team environment
  • 25 days annual leave, plus bank holiday, and one day off for your Birthday!
  • Team outings and events
  • Refer a friend scheme
  • Bonus on top of salary
  • Stay hydrated, the fridge is always stocked with drinks for you to help yourself to, and if you fancy a hot drink don t worry, we have that covered too!

If you are interested, please get in contact with Sarah by emailing (url removed) or apply today!

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Frequently asked questions
Haystack features a wide range of Customer Success and Account Management roles in London, including positions such as Customer Success Manager, Account Executive, Client Relationship Manager, and Customer Onboarding Specialist across various tech companies.
To tailor your application, highlight your experience in building client relationships, resolving issues, and driving customer satisfaction. Emphasize your communication skills, technical knowledge, and ability to work cross-functionally within IT and product teams.
Yes, Haystack lists entry-level Customer Success and Account Management roles suitable for recent graduates or professionals transitioning into the field. These jobs often focus on customer support, client onboarding, and account coordination.
Yes, many employers on Haystack offer flexible working arrangements, including remote and hybrid Customer Success and Account Management roles based in London.
You can subscribe to Haystack’s email alerts tailored to Customer Success and Account Management roles in London to receive the latest job postings directly in your inbox.