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Customer Success & Account Management Jobs in London
Overview
Looking for top Customer Success & Account Management jobs in London? Explore the best roles tailored for professionals passionate about building strong client relationships and driving business growth. Whether you’re an experienced Account Manager or a Customer Success specialist, our London job board connects you with leading tech companies eager to hire your expertise. Start your next career move today with Haystack!
Branch Supervisor
Wolseley UK Limited
Multiple locations
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary:

Competitive + Bonus + Excellent Benefits

Branch Supervisor - Crayford (DA1 4BZ) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Crayford you’ll be responsible for:

  • Assisting the Branch Manager in overseeing daily branch operations, ensuring smooth and efficient service delivery.
  • Supervise and support branch staff, providing guidance, training, and performance feedback.
  • Ensure excellent customer service and handle escalated customer inquiries and concerns.
  • Help implement and monitor branch sales goals and KPIs, working closely with the team to achieve targets.
  • Maintain branch standards, ensuring compliance with company policies, procedures, and safety regulations.
  • Assist in managing branch budgets, inventory, and scheduling.
  • Promote a positive, collaborative team environment that aligns with company values.

This is a full-time, permanent role working 40 hours per week Monday to Friday between 7.30am – 4.30pm or 8am - 5pm along with every other Saturday mornings 8am - 12noon paid as overtime.

And here’s what we’d like you to have:

  • Previous experience in the Plumbing & Heating Industry.
  • Experience in a team leadership or supervisory role.
  • Strong communication and interpersonal skills with the ability to motivate and guide a team.
  • Excellent customer service skills and a problem-solving attitude.

#ACHS100

Digital Account Manager
ALEXANDER JAMES RECRUITMENT LTD
London
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED

Are you a digital marketing pro with a flair for B2B, social, and search? A fast-growing, award-winning PR-led marketing agency is looking for a Digital Account Manager to join its expanding marketing services team. If you’re strategic, results-driven, and excited by the tech sector, this one’s for you.

What You’ll Be Doing:

  • Own and lead digital campaigns across organic and paid social, PPC, and influencer marketing
  • Develop and implement integrated marketing strategies to drive brand visibility and lead generation
  • Manage client relationships and oversee campaign performance
  • Collaborate with PR, design, and content teams for seamless delivery
  • Dive into data - from Google Analytics to social listening tools - to generate insights and report on campaign impact

About You:

  • 4+ years’ experience in digital marketing, with a focus on paid & organic social, paid search, and B2B account management
  • Proven background in tech or B2B sectors
  • Strong grasp of the marketing mix, especially social media, SEO, and influencer marketing
  • Analytical mindset, with a love for learning and applying insight to strategy
  • Excellent communicator who thrives in a collaborative environment

Bonus If You Have:

  • Wider exposure to SEO and content marketing
  • Experience in integrated planning and marketing strategy
  • Passion for technology and digital innovation

Why Join?

You’ll be part of a supportive, diverse, and award-winning team that values creativity, curiosity, and pushing boundaries. This is a rare opportunity to grow your digital skills in a collaborative, cross-functional setting with access to exciting clients in tech, fintech, cybersecurity and more.

Ready to take your next step in digital?

Alumni Engagement Manager
The American School in London
London
In office
Mid - Senior
Private salary
RECENTLY POSTED

The Alumni Engagement Manager is a key role dedicated to nurturing lifelong relationships between the School and its global alumni and parent(s) of alumni community. By leading meaningful engagement, communications, and events, the role supports strategic initiatives that build a strong sense of community and encourage ongoing philanthropic support.

Summary of duties and responsibilities:

Engagement and events:

  • Execute a successful series of annual alumni and parents of alumni events locally and in the US, ensuring robust attendance, and driving successful event-based fundraisers when applicable
  • Plan and support annual milestone reunions
  • Schedule and host alumni tours and visits to the campus
  • Actively facilitate meaningful networking and connection opportunities among current students, employees, and alumni, including alumni-to-alumni engagement
  • Oversee the alumni and Grade 12 mentor program with the Office of Student Advising
  • Manage the onboarding of the graduating Grade 12 class into the alumni network throughout the students’ final year at ASL, with event engagement and a fundraising appeal, in partnership with the high school leadership team
  • Coordinate with the Director of Development and Giving Manager to annually promote fundraising appeals and giving challenges at alumni events and in alumni communications

Communications:

  • Execute alumni communications in coordination with the Director of Development and the Communications team
  • Write, design, and publish a monthly alumni newsletter, London Calling
  • Research, meet, and conduct interviews with alumni of note in order to write monthly in-depth feature stories in London Calling
  • Serve as lead on alumni networking software ( ASLConnects.org , a Graduway site)
  • Develop alumni content for ASL social media and online alumni platforms.
  • Partner with the Giving Manager to drive success and class engagement during Grade 12 class gift campaign drive each year
  • Monitor and provide updates for alumni web pages ( ASL.org/alumni )
  • Assist with copywriting for alumni fundraising around the Annual Fund and other fundraising initiatives as requested by the Director of Development
  • Work with the Web Editor to ensure that alumni pages of ASL.org are up-to-date, relevant, and compelling

Additional responsibilities:

  • Design and occasionally send mass broadcast emails and invitations related to alumni and/or parents of alumni, in coordination with the Director of Development
  • In partnership with the Communications team, build monthly London Calling features on ASL.org (a Finalsite website), including news stories, in memoriam notes, and class notes
  • Handle daily alumni inbox communications, including processing web login and alumni portal access requests
  • Manage the Eagle mascot volunteers, and select student-facing events
  • Photograph alumni and parents of alumni groups and events
  • As requested, provide occasional copywriting and copy editing support to the rest of the Development team, including non-alumni specific projects
  • Perform any other duties within the scope, spirit, and purpose of the job, including occasional weekend and evening hours for event coverage

Essential qualifications/experience:

  • A proven track record of event planning experience with high attention to detail, time management, budget oversight, specific management knowledge of AV and decor, and handling multiple event projects simultaneously
  • Exceptional verbal and written communication skills, highly organized and a problem-solver, positive and friendly, strong people management and interpersonal skills
  • Collaborative team colleague and a self-starter
  • Ability to adjust to dynamic event environments with ease
  • A proven commitment to the safeguarding and welfare of children

Desirable qualifications/experience:

  • Demonstrable alumni relations experience, building and developing effective relationships
  • Educated at degree level
  • Independent and/or international school experience
  • Knowledge proficiency in Blackbaud Raiser’s Edge
  • Knowledge proficiency in Adobe Creative Cloud
  • Experience working with volunteers
  • Fundraising experience as it relates to cultivation and stewardship
  • Experience working with effective digital marketing and communication tools including web-editing, social media communications and bulk email marketing
Employer Liaison and Engagement - Lead Officer
Rinova Ltd
London
Hybrid
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel.

About the job

Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London.

For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment.

For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives.

This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders.

The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.

Interviews: Successful candidates will be advised when the interviews will take place.

Job description

Employer Engagement, Outreach, & Representation

  • Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark. Identify, approach and engage new employers, promoting participation in funded skills and employability programmes.
  • Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities.
  • Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies.
  • Act as the main point of contact for employers, maintaining regular communication and strong working relationships.
  • Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives.
  • Represent Rinova professionally at employer meetings, industry events and stakeholder forums.
  • Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in.
  • Work closely with internal project teams to align employer engagement with participant needs and programme outcomes.
  • Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements.
  • Maintain accurate records of employer engagement, opportunities created and outcomes achieved.

Values, Inclusion & Professional Practice

  • Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds.
  • Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention, and progression.
  • Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working.
  • Contribute positively to Rinova’s employee-owned, collaborative culture, sharing learning and supporting team objectives.
  • Uphold Rinova’s values and mission, ensuring a participant-centred, partnership-led approach to delivery.

Person Specification

Please address all points in your supporting statement and give examples

Essential Skills, Knowledge and Experience Employer Liaison & Brokerage Skills

  • Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts.
  • Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement. Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities.
  • Ability to manage multiple employer relationships and maintain clear communication and follow-up.

Experience of Creative and/or Hospitality Sector

  • Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries.
  • Understanding of employment pathways, roles and recruitment practices within these sectors.
  • Ability to speak confidently with employers about skills needs, workforce challenges and progression routes.

Partnerships, Outreach & Stakeholder Engagement

  • Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds.
  • Confidence representing an organisation externally and building trust with senior stakeholders.
  • Ability to work collaboratively with partners to achieve shared outcomes.
  • Experience supporting or contributing to employer forums, networking events or stakeholder meetings.

Communication, Administration & IT

  • Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.
  • Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.
  • High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.
  • Experience of managing confidential data and records in line with GDPR requirements.

Professional Practice & Values

  • Empathetic, professional and culturally aware when working with diverse participant groups.
  • Strong commitment to equality, inclusion and accessibility in programme delivery.
  • Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.
  • Ability to work independently while contributing positively to a collaborative, employee-owned organisation.
  • Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.

. click apply for full job details

Senior SDR | SaaS | Fintech | Fully Remote
Rec3 Global Ltd
London
Fully remote
Senior
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Senior SDR

£30k-£40k + OTE

Fully remote - UK

We’re working with a growing SaaS business in the fintech space thats hiring a Senior SDR to join immediately.

This is not a volume dial role. They want someone who understands SaaS sales, keeps CRM spotless, and wants a clear path into a 360 closing position.

Theyve mapped out progression. This hire is part of that plan.

The Company:

High-growth SaaS platform selling into finance teams.
Clear pain point. Strong ROI. Real demand.

The product helps businesses take control of employee expenses and company spend. Its a solution buyers actually need, which makes outbound conversations far easier than pushing a nice to have.

The Role:

  • Outbound prospecting into target accounts
  • Running structured multi-channel campaigns
  • Booking properly qualified meetings
  • Owning and maintaining strong CRM hygiene
  • Working closely with leadership on messaging and targeting

Fully remote. No micromanagement. Youre trusted to perform.

What Theyre Looking For:

  • Minimum 2 years experience in SaaS or Tech sales
  • Fintech exposure is a bonus
  • Strong CRM discipline
  • Comfortable owning outbound activity
  • Ambitious and ready to progress into a full-cycle role

This is for someone who sees SDR as a stepping stone, not a destination.

If youre currently in SaaS, performing well, and want a genuine path into closing, apply now.

BMS Sales Engineer
HP4 Recruitment Ltd
London
In office
Junior - Mid
£50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are working with an established Building Management Systems (BMS) specialist who are looking to appoint a BMS Sales Engineer to support their maintenance division.

This role focuses on managing and pricing Extra Works generated from PPM contracts.The successful candidate will work with existing clients, producing accurate quotations and maintaining strong working relationships.

This position would suit either an experienced BMS Sales Engineer or a BMS Service / Commissioning Engineer looking to move away from site-based work while remaining within the BMS industry.

Benefit Package

  • £40,000 £50,000
  • Company car or car allowance
  • Enhanced pension
  • Private medical insurance
  • 25 days holiday + bank holidays

Role Responsibilties

  • Review PPM reports and identify Extra Works opportunities
  • Produce clear, technically accurate and competitive quotations
  • Define scope of works in detail to avoid ambiguity
  • Maintain organised records and documentation
  • Liaise directly with clients regarding quotations and works
  • Support the maintenance team in developing existing accounts

Requirements

  • Strong technical understanding of BMS systems
  • Previous experience within BMS (service, commissioning or sales)
  • Commercial awareness
  • Good organisational and communication skills
  • Full UK driving licence
  • Right to work in the UK
Field Technician / Engineer
hireful
Multiple locations
In office
Junior - Mid
£30,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Have you worked as an electrical technician or engineer in a commercial environment?

Perhaps installing or servicing coffee machines, vending machines, fridges / freezers, arcade games, or similar kit?

Then stop scrolling and read on - if you’re looking for a new job, this could be it!

This company have been brewing quality coffee for over 100 years! They are growing their team and now hiring for technicians all over the UK.

This field-based role will be travelling to client sites in the region of Gatwick / Caterham / Sevenoaks and the surrounding areato install, repair and service coffee machines.

You’ll be working Monday to Friday 8.30 - 5.30 with 1 in 4 weekends (time off in lieu during the week)

Salary £32,000 plus overtime available. You’ll be provided with a company vehicle so you must have a full UK driving license.

Holiday 30 days inclusive of bank holidays, plus full training provided and a friendly, supportive management team!

You must have some electrical experience in a similar type of environment to be considered for this role.

You should be comfortable being customer-facing and doing demos of the coffee machines when you’ve installed them. Interested? Then apply today!

1st Line Support - SQL
Office Angels
London
Hybrid
Graduate - Junior
£25,000 - £30,000

1st Line Support

Hybrid 1-2 Days in Office (3 Days During Training)

25,000 - 30,000
Permanent, Full Time

8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week)

Near Liverpool Street Station

City of London

Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector!

Why work for this company?

  • Full Benefits List outlined in your contract.
  • 20 Days Annual Leave that increases each year.
  • Additional Birthday Off to celebrate your special day!
  • Overtime Pay for those extra hours put in.
  • A supportive work environment with a focus on Work-Life Balance & Flexibility.
  • Opportunities for Career Growth & Progression within the company.
  • Access to Professional Development & Training to enhance your skills.

As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include:

  • Answering user calls and emails, providing timely and effective technical support.
  • Collaborating with other teams to identify and resolve recurring issues.
  • Testing and troubleshooting user-reported problems and communicating findings to internal teams.
  • Assisting with onboarding and rollouts of new products.
  • Monitoring and managing outstanding support tickets, providing updates as necessary.
  • Maintaining accurate records of support requests and resolutions in our ticketing system.
  • Adhering to ITIL best practises and escalating unresolved issues when needed.

Requirements:

  • Familiarity with Microsoft Office Suite.
  • Experience with scripting languages (e.g., PowerShell, JavaScript, Python, SQL) is a plus.
  • A structured and methodical approach to tasks with strong attention to detail.
  • Flexibility in working hours, with a willingness to provide out-of-hours support when required.
  • Excellent communication and interpersonal skills, with the ability to articulate technical information clearly.
  • Knowledge of operating systems, networking, and relevant technologies.

If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Don’t miss this opportunity to shine as an Operations Administration Assistant.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Business Development Executive (Academic Publishing)
Brook Street
London
Hybrid
Graduate - Junior
£30,000 - £33,000
TECH-AGNOSTIC ROLE

Salary: 30,000- 33,000 base salary plus performance bonus and monthly travel stipend.
Working Pattern: Hybrid arrangement - three days based at the Cannon Street office and two days working remotely.
Organisation: A globally recognised leader in open-access scientific publishing.

About the Organisation

This rapidly growing international publisher specialises in cutting-edge open-access research. With a strong commitment to breaking down barriers to knowledge, the company serves an extensive worldwide network of researchers and disseminates impactful findings to a global audience numbering in the billions.

Key Responsibilities

  • Manage the full lifecycle of curated scientific article collections, from initial planning stages through to final publication
  • Establish and cultivate productive relationships with academics, researchers, and editorial leaders
  • Expand performance within assigned subject portfolios by leveraging analytics and market insights
  • Carry out targeted outreach activities, including direct engagement, cold calling, and participation at industry events
  • Guide authors across each stage of the publishing process while helping refine and enhance internal workflows
  • Source and appoint respected experts to strengthen and diversify editorial boards

Skills and Experience Required

  • Demonstrated background in sales, partnership development, or proactive outreach roles
  • Comfortable handling a substantial workload within a dynamic, high-energy setting
  • Strong communication abilities with a natural talent for building professional relationships
  • Proficient in utilising online systems, CRM platforms, and data analysis tools
  • Outstanding verbal and written communication skills in English
  • A sincere enthusiasm for open research and mission-led initiatives

Benefits and Package

  • Structured induction programme alongside ongoing career development opportunities
  • Four additional wellbeing leave days annually, plus dedicated time for professional learning
  • Employee wellbeing resources and support services
  • Flexible hybrid structure combining office presence and remote work
  • An inclusive, globally connected team culture
  • Further regional perks depending on location

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Technical Support Engineer
Uniqodo
London
Remote or hybrid
Mid - Senior
£50,000 - £55,000

Technical Support Manager

Our Benefits

  • 4-day workweek: Uniqodo has been one of the first companies in the UK to adopt a company-wide 4-day workweek without a salary reduction and without employees working overtime or extra hours.
  • Salary: £50-£55k dependent on experience.
  • 25 days holiday per year.
  • Pension scheme: a company-wide contributory pension scheme.
  • Market-beating protection: We care about looking after our team. You will receive death-in-service insurance and access to not one but two private healthcare schemes that include health, dental, mental wellbeing support and more.
  • Regular social events: We re a sociable bunch! Expect quarterly socials that range from escape rooms to sports days to arcades.
  • Flexible working hours: We believe that excellent performance is more important than clock-watching; therefore, we give our team the flexibility they need around their core hours.
  • Remote working flexibility: We currently work remotely, and we have the opportunity to meet face-to-face when necessary.

Why Uniqodo?

Uniqodo is a fast-growing SaaS business at the forefront of marketing technology. We are a Promotion Experience platform that helps e-commerce businesses achieve their marketing goals through promotions across different touchpoints of a customer journey. Have you ever enjoyed using a personalised voucher code online, been rewarded for your loyalty to a brand, or been given exclusive access to a sale? Those are exactly the kinds of great experiences we help our clients deliver.

We do award-winning work with some of the world s biggest and most loved brands, including Expedia, BT, EE, TUI, LG, Boots, QVC and The White Company and have won many industry awards, including Best Technology for Retail in the Performance Marketing Awards 2024.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, colour, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Solving challenges isn t just what we do for our clients; it s how we approach everything we do. We re stronger together and like to go the extra mile to help people grow personally and professionally. Solving problems goes hand in hand with positive debate, and we encourage our team to challenge anything they can improve. Much of our platform results from our team seeing and recommending new solutions, features, and better ways of doing things.

The Purpose of this Role

We have an amazing track record to build on, with a wealth of impressive brand names on our client list and a bank of great client work. We re looking for a superstar to join us as our Technical Support Manager to provide excellent technical support and operational excellence that delights our clients.

You can expect to collaborate directly with our supportive engineering and client teams. We re looking for the right individual who is excited by the challenge of helping our clients achieve great results through our technology, is hungry to learn and loves collaborating with others to solve problems.

What you will do

Technical Support

  • Provide excellent first and second-line support for technical queries about our platform directly to clients and internal teams by resolving issues promptly in line with our support SLA.
  • Own the triage process to act as a definitive filter that protects the engineering team from distractions, attempting a resolution before escalation.
  • Effectively manage client expectations and ensure realistic deadlines are met through excellent communication with the client and internal teams.
  • Ensure every issue has the most appropriate priority and make client satisfaction a key factor in prioritisation.
  • Identify opportunities for automation and suggest or implement improvements to the process that add value to the business.
  • Develop and maintain our product, help centre documentation and onboarding materials. - Be the voice of our customer and summarise common pain points and product pitfalls into actionable feedback for the Product team.
  • Help to design and iterate on the support and onboarding workflows and tools required to scale.

Client Excellence

  • Collaborate closely with internal teams and foster good client relationships to ensure every interaction delivers client satisfaction.
  • Communicate effectively and professionally with clients, assisting some of the world s largest brands like TUI, Expedia, BT and Boots.
  • Provide pre-sale support to the sales and customer success teams in product demos and technical conversations about our products and prospective use cases.
  • Manage and support integrations of new clients as part of the wider onboarding process. This will include advising on the right integration methods (JavaScript and API), as well as testing and troubleshooting issues with clients.
  • Ensure timely and successful completion of client integrations by actively monitoring progress, collaborating with clients to address challenges, and resolving issues that may cause delays.

About You

Required Skills and Experience

If you have the following, we would love to hear from you:

  • 4+ years experience working in a technical support or similar role.
  • 3+ years experience in a client-facing role.
  • Experience working in a similar role with a SaaS, e-commerce or marketing technology business.
  • Good understanding of web-based applications and APIs with practical experience using Postman/curl or similar to debug endpoints.
  • You are comfortable digging into API responses, inspecting web elements, and searching through logs to find the root cause of an issue.
  • Experience using a ticketing system like Jira to manage the support process end-to-end.
  • A proactive approach to work; you don’t just wait for tickets, you look for ways to improve documentation, automate repetitive queries, and refine internal processes.
  • Excellent problem-solving and troubleshooting skills. You love technology and are excited about solving problems.
  • Excellent written and verbal communication skills.
  • Ability to confidently and professionally communicate with clients, prospects, engineers, and other colleagues.
  • Good organisational skills and ability to manage a busy workload effectively.

Bonus Skills

The following are bonus points to your application, but not essential:

  • You have experience building or improving support workflows and aren’t afraid to tell us when a process is broken.
  • A previous software development or engineering role.
  • Practical knowledge of JavaScript, PHP, Bash or Python.

Assessment Process

Successful applicants will be invited to participate in the following interview process:

  1. Skills-based assessment
  2. Initial video interview
  3. Face-to-face interview, including a practical mock client assessment

Please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Account Manager - Public Sector
Ricoh
Multiple locations
In office
Mid - Senior
Private salary

Change your job, change your workplace, change your future

We are actively building diverse teams and welcome applications from everyone

Role: Account Manager - Public Sector
Located: Field Based London
Package: Competitive salary, commission, car allowance plus additional company benefits

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today

What you will be doing

  • To be a Ricoh ambassador who exceeds performance expectations and productivity levels, leads by example and displays all Ricoh values positively, shares successes and mentors potential Account Directors.
  • To be responsible for achieving and driving forward assigned sales targets to ensure overall divisional budget requirements are met.
  • To be responsible for providing strategic insight regarding the customer s business/vertical and help customers to think differently, bringing new ideas and creative and innovative ways to help the customer s business and actually solve their problems/meet their challenges.
  • To proactively understand/diagnose customers underlying problems or challenges via a consultative selling approach which identifies new, sustainable, customised means of addressing those challenges. (teach customers things they don t know) across our core business, ITS, RGS and Outsourcing
  • To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry.
  • To be responsible for reducing the complexity and the risk for customers by helping them to make purchasing decisions that are right for them and fit the customers longer term strategy.
  • To be responsible for driving sales, margins and delivers customer value in any kind of economic environment
  • To be responsible for protecting premium pricing through well designed solutions sale To proactively identify key stakeholders and personas through the use of strategic account plans and use this data to strategically drive future sales opportunities.
  • To be accountable for determining the right metrics to measure success and to identify return on investment (based on performance of the customer s business) to ensure we demonstrate how Ricoh have added value to the customers business.
  • To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account.
  • To be responsible for utilising social media to promote the Ricoh brand from providing insight, gain broader high level contacts and networks to nurture future relationships.

You will ideally have

  • Significant experience in a relevant, B2B, Public Sector sales environment
  • Demonstrable track record of clean sales and of managing the end-to-end sales process
  • Demonstrate sufficient knowledge to articulate Ricoh s key Value Propositions (OP, OS, RGS and AS/BPS) at C suite level.
  • Ability to accurately identify and engage with multiple key stakeholders
  • Effective questioning and active listening
  • Articulate with excellent presentation skills
  • Inspires trust and confidence and creates a positive impression/has gravitas in front of customers
  • Resilient and tenacious with the ability to calculate and manage risks where appropriate
  • Always have an empathetic selling approach understanding the customers point of view
  • Understands the customer s business/vertical economic drivers/customer s value drivers
  • Commercially aware/business acumen - keeps abreast of the market
  • Not afraid to share their views, even when they re different and potentially controversial
  • Able to think about complex issues from a different perspective/bring fresh insight
  • Ability to initiate and control high level debate using strong two-way communication skills.
  • Demonstrate evidence of high level negotiation skills

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.

Business Development Executive (Security Systems)
Ernest Gordon Recruitment Limited
London
In office
Junior - Mid
£40,000 - £45,000

40,000 - 45,000 + 20% Commission Bonus + Progression + Company Benefits
Wimbledon

Do you have a background in Sales or Business Development with a background in Security Systems or similar? Are you looking to take on a newly created role with an industry leader, who offer an autonomous position within a fast-paced environment, opportunities to progress and the ability to boost your earnings with target-based commission?

On offer is the opportunity to work for a subsidiary of one of the largest security companies in the world, the company manufacture, install and service security solutions including CCTV, intruder alarms and access control systems. They are going through a huge period of expansion and are looking for a new salesperson to drive new business and growing existing accounts.

This varied and autonomous role, will see you responsible for growing existing accounts and prospecting new business, operating out of the office, visiting clients and exhibitions, networking with professional associations and maintaining high post-sales satisfaction. You will be required to hit annual, quarterly and monthly targets and record sales using Salesforce.

This role would suit someone from a background in Sales or Business Development, looking for an autonomous role with a rapidly expanding company, who offer a fast-paced position, opportunities to progress in the future and the ability to earn more with commission based income.

The Role:

  • Handling and growing existing company accounts
  • Responsible for new business sales, both face to face and virtually
  • Attending trade-shows, exhibitions and webinars
  • Work autonomously, manage diary and company CRM
  • Monday to Friday hours

The Person:

  • Background in Sales or Business Development
  • Background in Security Systems (CCTV, Intruder or Access Control)
  • Commutable to Wimbledon

Reference: 24040A

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Business Development Manager
Get-Recruited (UK) Ltd
London
Hybrid
Junior - Mid
£35,000 - £40,000
TECH-AGNOSTIC ROLE

BUSINESS DEVELOPMENT MANAGER - EVENTS

LONDON - HYBRID

UP TO 40,000 + UNCAPPED COMMISSION + BENEFITS

THE OPPORTUNITY:

Get Recruited are recruiting on behalf of a fast growing, purpose-led events business. As the company continues to scale, this role offers the chance to play a key part in driving commercial growth across exhibition stand sales and conference sponsorship. This is a great opportunity for someone from a Business Development Manager, Business Development Executive, Sales Manager, Events Sales, Tech Sales background.

THE ROLE:

  • Proactively generate new business through inbound follow-up and outbound outreach (email, phone, LinkedIn and other channels).
  • Research and identify potential sponsors and exhibitors, building and maintaining a strong pipeline.
  • Send regular proposals and manage deals through to close.
  • Maintain detailed and up-to-date records in the CRM system.
  • Attend industry and competitor events to network and generate leads.
  • Close sponsorship agreements and stand packages in line with monthly targets.
  • Engage actively on social media and within relevant industry communities.
  • Build relationships with external networks to drive awareness and lead generation.

THE PERSON:

  • Must have experience within event sales.
  • Confident in outbound prospecting, relationship building, and closing deals.
  • Comfortable working with CRM systems and digital tools.
  • Organised and able to manage multiple projects and deadlines in a fast-paced environment.
  • Must be able to travel for events.

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Ecommerce Manager
Morgan Mckinley (Crawley)
London
Hybrid
Mid - Senior
£40,000 - £48,000
TECH-AGNOSTIC ROLE

Job Title: Ecommerce Manager
Location: Greater London
Salary: 40,000 - 48,000
Hours: Full-time, Mon-Fri (Hybrid, 3 days office, parking onsite)

About the Role:
As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally have experience within Tech FMCG or FMCG.

What’s in it for you?

  • Working within forward thinking gaming company
  • Supporting culture
  • Development opportunities
  • Brilliant break out area with gaming consoles and fully stocked bar

Ecommerce Manager Responsibilities:

  • eCommerce Platform & Marketplace Management
  • Digital Analytics & Performance Tracking
  • Team Leadership & Training
  • Technical & Systems Management
  • Channel Coordination & Cross-Functional Collaboration

Ecommerce Manager will have / be:

  • B2C experience within Tech FMCG
  • Experience managing third party marketing
  • Proactive
  • Adaptable
  • Experience working across Europe & US markets ideally but not mandatory
Helpdesk Engineer
Integral Recruitment Ltd
London
In office
Graduate - Junior
£25,000 - £30,000

Location: London, NW1
£25,000 - £30,000 plus payment and support for Microsoft certifications

My client is a well-established and highly regarded Managed Service Provider (MSP) based in Camden, North London. They re known for delivering outstanding service and building long-term relationships with a loyal and varied client base.

They are now looking for a customer-focussed, confident and personable Helpdesk Engineer to join their team on a permanent basis. This role is ideal for someone who has recently completed an IT apprenticeship or has 1 2 years experience in a helpdesk or IT support role within a similar organisation (MSP / IT Managed Services Provider) and is keen to develop their career within a supportive organisation.

This is a client-facing position, where you ll act as the first point of contact for clients. While technical knowledge is important, your communication skills, professionalism and ability to build rapport will be absolutely key to your success.

The Helpdesk Engineer Role:

As part of a small, close-knit service desk team, you will:

  • Be the first point of contact for all incoming client support requests via phone, email, video call and remote tools
  • Provide a warm, professional and confident experience for clients, ensuring they feel supported and informed
  • Log, triage and progress support tickets, resolving issues where possible or escalating appropriately
  • Build strong, positive client relationships through excellent service, enthusiasm and a genuine desire to help
  • Carry out 1st line troubleshooting of hardware, software and user issues
  • Assist with diagnosing, testing, repairing and deploying PCs, Macs and other devices
  • Build and deploy new devices to client environments
  • Liaise with 3rd party vendors where required
  • Create and maintain clear documentation relating to client systems and processes
  • Gain exposure to a wide range of modern technologies and MSP best practices

Technical Experience and Knowledge Required:

  • Active Directory administration
  • Windows and macOS environments
  • Microsoft Office & Microsoft 365 (Email, Teams, SharePoint)
  • Basic networking concepts (TCP/IP, switches, routers, firewalls)
  • VPNs and remote access tools

The Person - We re looking for someone who is:

  • Confident, personable and approachable, with excellent verbal and written communication skills
  • Comfortable speaking to clients at all levels and representing the business professionally
  • Passionate about IT and keen to build a long-term career in technical support
  • Proactive, enthusiastic and eager to learn from others
  • A team player who can also use their own initiative
  • Organised, reliable and able to manage multiple tasks at once
  • Calm under pressure and capable of thinking on their feet

Experience & Qualifications

  • Recently completed an IT apprenticeship or 1 2 years experience in a helpdesk / IT support role within an MSP environment
  • IT certifications are preferred but not essential, such as:
    • MS-900 / AZ-900
    • CompTIA (A+, Network+, etc.)
  • A genuine interest in technology and customer service is essential

In return, my client offers the chance to develop your technical skills considerably, gaining exposure to the latest technologies from day one. Training and support for IT certifications is offered and you will learn from a well-established and close-knit team of Engineers.

Sound interesting and something you would like to be part of? Integral Recruitment is acting as an employment agency in regard to this advertisement.

Business Development Executive (Fasteners / B2B)
Ernest Gordon Recruitment Limited
Multiple locations
Remote or hybrid
Junior - Mid
£35,000 - £40,000
TECH-AGNOSTIC ROLE

35,000 - 40,000 + Uncapped Commission (OTE 45k- 50k) + Car Allowance + Product Training + Career Progression + Remote

South of England

Are you a sales professional, looking to join a company who will provide product training, uncapped earning potential, and a clear progression pathway into senior business development?

On offer is an excellent opportunity to join a growing fastener distribution business in a high-autonomy role. You’ll receive hands-on training, ongoing mentoring, and exposure to the full sales cycle, while building valuable technical skills.

In this role, you will take ownership of your own territory across the South of England, developing distributor relationships and learning how to identify opportunities for specialised fasteners.

This role would suit a Sales Executive or technically minded commercial professional looking for a long-term career in technical sales with uncapped commission and clear routes into senior BDM or Account Management positions.

The Role:

  • Develop and manage distributor accounts across your territory
    Attend customer meetings, site visits, and project discussions
    Manage your own diary and customer call cycle
    Build and maintain a sales pipeline from lead generation to deal closure
    Maintain CRM records and sales activity
    Receive structured sales and product training with clear progression into senior roles

The Person:

  • Sales experience in the fasteners industry, or similar
    Full UK driving licence

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

Reference Number: BBBH23994

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Business Development Manager
Howells Solutions Limited
Orpington
In office
Mid - Senior
£45,000 - £60,000
TECH-AGNOSTIC ROLE

Role: Business Development Manager

Location: Orpington & Southern counties

Salary: up to 60k plus 25% bonus, car or allowance and other benefits included.

Howells are working with a reputable national Property Services contractor that operate in the public sector providing refurbishment services including Planned Maintenance, Fire Safety & Decarbonisation. They are looking for someone that has experience in selling services to: Local Authorities, Housing Associations, Education, Health, Commercial and Retail & Leisure Sectors.

Business Development Manager Role:

Generate enough volume and value of enquiries to ensure your branch/branches achieve turnover target.

Business Development Manager Key Responsibilities:

Generate enough volume and value of enquiries to ensure your branch/branches achieve turnover target.

Targeting new business (40% of week) and account managing existing clients.

Understand how the branch is tracking vs these targets and put in place any action plans to mitigate gaps vs target.

Build and maintain relationships by keeping in regular contact with key clients.

Attendance at events and entertaining with colleagues and clients

Use ERP system daily to plan calls/follow ups and to log information such as opportunities and quotes. You are expected to ensure accuracy of your own ERP.

Complete a Monthly Sales Report including a branch review with your BM.

Update ERP Job v Target Performance Comments.

Support the bid team as a priority if/when required to ensure bids submitted in a timely manner.

Provide Social Media input to the Digital Marketing Coordinator.

Complete Job Completion Survey and online reviews.

Chase outstanding opportunities and police opportunity accuracy daily.

Ensure quotations are submitted in a timely fashion, ensuring clients communicated too.

Build relationships with supply chain partners as instructed such as Dulux, Crown, PPG etc.

Business Development Manager Knowledge/Experience:

2 years’ experience in developing both new business and account management

Experience in managing multiple clients.

1 years’ experience in selling services to: Local Authorities, Housing Associations, Education, Health, Commercial and Retail & Leisure Sectors

Experience within the sector is desirable - Tier 1 Contractor preferred

Full UK driving license.

For more info please call Gary Sewell on (phone number removed)

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).

Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

Business Central consultant
Ambis Resourcing
Redhill
Fully remote
Junior - Mid
£40,000 - £50,000
TECH-AGNOSTIC ROLE

40,000 to 50,000 Fully remote Business Central Implementation consultant

This is an application support and consultancy role with lots of extra responsibility and a chance to grow and learn and develop into a full a Business Central functional consultant doing full Implementation projects.

There is a chance grow in this role and it would suit someone who has done a few BC project (perhaps shadowing an experienced consultant) or has worked on little projects that have been quite straight forward and you are looking to grow your experience through mentoring and coaching.

The company is a MS gold partner and sell MS Dynamics CE and BC, they also provide IT managed services supporting servers and desktops and network infrastructure.

They have over 100 clients and the team of 4 on the applications side (ERP and CRM) are nicely busy with the existing work load. More clients are wanting MS Dynamics Business Central projects and they are looking to add another consultant to the team.

The job involves working on projects with clients doing BC consultancy and a little bit of support, dealing with client’s issues. Then using your relationship with them to find out where they need:

  • Training
  • New requirements
  • Workshops
  • Enhancements

This then leads to more consultancy and Implementation work, more licenses and more billable chargeable work. The expectation is that you will be doing 50% projects work and 50% support by this time next year and by 18 months be 75% consultancy, 25% support.

So this job is for an experienced Business Central Implementation consultant to work closely with clients and cover some of the activities:

  • Support
  • Consultancy
  • Delivery
  • Training
  • Requirements workshops
  • Training
  • Configs

Clients are often small with 5-10 user systems.

Enterprise Business Development Director
Claranet
London
Remote or hybrid
Leader
Private salary
TECH-AGNOSTIC ROLE

The Role

As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet s full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet s enterprise customer base.

Key Responsibilities

  • Drive revenue growth across new logo customers aligned to strategic industry verticals
  • Leverage multiple channels for opportunity identification
  • Operate with a CX first mindset, putting customer outcomes at the heart of how you operate
  • Identify new business opportunities across Claranet UK s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary
  • Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota
  • Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns

Skills and Attributes

  • You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate
  • Demonstrable experience developing strategies to drive growth opportunities in new logo customers
  • Strong relationship management skills, with proven success delivering excellent customer experience
  • Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments
  • Flexible and creative to take considered risks
  • Inquisitive and persistent, able to hunt out new business opportunity
  • Learn and adapt quickly to changing situations
  • Self-motivated and able to work under pressure
  • Manages conflict and challenges in an open and constructive manner

Benefits

At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:

  • Pension Scheme: Employer-matched contributions to help you plan for the future.
  • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
  • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
  • Personalised Wellbeing Support: App-based resources and services available 24/7
  • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
  • Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.

What makes us unique is Team Claranet, our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee.

We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.

About Claranet

Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

Equal Opportunities Statement

Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.

Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you!

To view full job description please visit our careers page

Business development executive
Smart10Ltd
Welwyn Garden City
In office
Graduate - Junior
£25,000 - £27,000
TECH-AGNOSTIC ROLE

BUSINESS DEVELOPMENT EXECUTIVE

Part Time (Flexible Hours) or Full Time

Welwyn Garden City (Basic £24,000 to £27,000 pa - Pro Rata for Part Time)

OTE in addition to base salary.

Are you confident on the phone, target-driven, and motivated by earning potential? We’re working with an award-winning customer services tech provider to recruit an enthusiastic Internal Business Development Executive to join their sales team.

This is a fantastic opportunity to join a market-leading business known for its quality of service, strong client portfolio, and supportive team culture.

The Role
You’ll take ownership of your own lead generation activity, creating and delivering targeted outreach campaigns to uncover new business opportunities.

Key responsibilities include:
Researching and identifying prospective business clients
Creating mini lead-generation research
Contacting decision-makers via phone and email
Gathering market information and updating CRM systems
Booking appointments and call-backs for the field sales team

What’s on Offer for The Successful Applicant?
Basic salary £24,000 to £27,000 pa + commission (pro rata for part time)
Flexible part-time or full-time hours
20 days holiday rising to 25 days (pro rata)
Company pension
Employee benefits portal
Free on-site parking
Ongoing incentives and supplier rewards
Full training and genuine progression opportunities

About You
Confident and professional telephone manner with a consultative sales approach
Positive, can-do attitude
Comfortable making high-volume outbound calls
Strong information-gathering and rapport-building skills
IT literate (Word, Office 365)
Interest in sales, marketing, or lead generation
Self-motivated, resilient, and results-driven

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data

Account Manager Business Development Manager Construction SaaS
Applause IT Recruitment Ltd
London
Hybrid
Mid - Senior
£70,000 - £75,000
TECH-AGNOSTIC ROLE

B2B Key Account Manager / Business Development Manager (Hybrid)- Construction Sector (UK & Ireland)

Remote-based with 2 days per week in London for collaboration and planning (all expenses paid)

Suitable locations include:
London, Reading, Oxford, Milton Keynes, Cambridge, Birmingham, Bristol, Manchester, Leeds and surrounding areas with strong London transport links.

Regular UK travel required.

Salary: Circa 70-75K base + Uncapped Commission (Double OTE) + Bonus Full-time

About the Role

We are looking for a strategic Key Account Manager/Business Developer to manage and grow a portfolio of top-tier construction clients across the UK & Ireland. You’ll act as a trusted advisor, driving digital transformation, modernising workflows, and securing long-term partnerships.

This role combines strategic account management with new business development, requiring consultative selling and the ability to influence senior stakeholders.

Key Responsibilities

  • Build and maintain long-term relationships with leading construction clients.
  • Act as the main point of contact for onboarding, adoption, and ongoing software use.
  • Identify and secure upsell and cross-sell opportunities.
  • Develop and execute regional account strategies.
  • Monitor account performance to ensure maximum ROI.
  • Host workshops, webinars, user groups, and events.
  • Collaborate with Sales, Product, and Consulting teams to ensure seamless client experience.
  • Manage renewals and contract extensions, mitigating churn.
  • Represent the company at industry events and client meetings.

Essential Skills & Experience

  • 5-10 years’ experience in B2B software sales, Key Account Management, or Business Development.
  • Proven success in hybrid Hunter/Farmer roles (approx. 70/30).
  • Experience managing complex accounts and long sales cycles.
  • Strong understanding of construction processes: tendering, estimating, cost management, billing, procurement.
  • Passion for digitalisation and modern construction workflows.
  • Excellent communication, presentation, and negotiation skills; able to influence C-level executives.
  • Customer-first mindset with a track record of delivering long-term value.
  • Willingness to travel across the UK & Ireland; occasional international travel.

Desirable

  • Experience selling construction, estimating, project management, BIM, or cost management software.
  • Established network within the UK construction sector.
  • Familiarity with digitalisation initiatives or integrated project delivery.

What’s On Offer

  • Competitive salary + bonus & employee perks.
  • Flexible hours and hybrid working.
  • Career progression with national and international opportunities.
  • Structured onboarding and ongoing training and development.
  • Opportunities to influence strategy and drive digital transformation in construction.

Apply now to take a senior commercial role that shapes the future of construction in the UK & Ireland.

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