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Customer Success & Account Management Jobs in London
Overview
Looking for top Customer Success & Account Management jobs in London? Explore the best roles tailored for professionals passionate about building strong client relationships and driving business growth. Whether you’re an experienced Account Manager or a Customer Success specialist, our London job board connects you with leading tech companies eager to hire your expertise. Start your next career move today with Haystack!
ICT Technician - Schools
hireful
Multiple locations
In office
Junior - Mid
£28,000 - £31,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on

Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location: West Ham, East London

Salary: £26k-£31k base salary + Zones 1-6 travelcard worth circa £3k (FREE TRAVEL in and out of work all year round)

What you will bring to the role:

  • Previous experience in an IT Support capacity up to 2nd line would be great, but not essential.
  • Experience of working within a school, academy or College would be very highly desired and advantageous.
  • Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
  • Experience supporting Office 365
  • Excellent customer services skills with a passion for providing a customer facing first class service.

If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!

Head of Engagement, Communications & Digital
NFP PEOPLE
London
Hybrid
Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Are you looking for a strategic leadership role where you can drive brand, digital transformation and audience growth to support long term mission impact?

We are seeking a strategic leader to help shape the next chapter of a national charity as it modernises and expands its reach.

Position: Head of Engagement, Communications & Digital

Location: Central London/hybrid

Hours: Full-time

Salary: £70k

Contract: Permanent

Closing Date: 05/03/:00

The charity is entering a once-in-a-generation transformation. As they modernise the organisation, build a new digital platform, relaunch the brand for the 30th Anniversary, and reposition as a national leader in skills-based volunteering, they are creating a brand new senior role: Head of Engagement, Communications & Digital.

Key Areas of Responsibility:

We are looking for a strategic, creative and digitally confident leader who can:

  • Reposition the charity’s brand and strengthen our national visibility
  • Lead the engagement and communications strategy for our 30th Anniversary campaign
  • Oversee the implementation of our new CRM, digital hub and online community
  • Build user-centred engagement journeys for charities, volunteers and partners
  • Drive growth through targeted marketing, storytelling and digital acquisition
  • Use data and insight to inform decisions and improve outcomes
  • Lead a high-performing team
  • Embed agile / sprint-based working across the organisation

This role is critical in helping to deliver the 2026 Operating Plan and accelerate towards the ambition to double impact by 2030.

About You

You will be:

  • A confident, collaborative leader who thrives in a fast-paced environment
  • A strategic storyteller with a strong eye for brand, narrative and digital experience
  • Skilled at building integrated communications and engagement functions
  • Experienced in digital transformation projects (CRM, platforms, user journeys)
  • Insight-led, data-driven and comfortable making decisions based on evidence
  • Passionate about social impact, equity and inclusive communications
  • Energised by organisational change and leading teams through growth

You don’t need to have worked in the charity sector but you must be motivated by the mission and excited by the chance to strengthen the sector through better leadership and collaboration.

In return

  • A mission-driven organisation at a pivotal moment of growth
  • A CEO and Board committed to modernisation, clarity and high performance
  • A newly forming leadership team with space to create and shape your function
  • Big strategic challenges with a supportive, collaborative culture
  • The opportunity to make a sector-wide impact by strengthening thousands of charities

About the Organisation

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world.

This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning. It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need.

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds.

You may also have experience in areas such as: Director of Communications, Director of Marketing, Head of Communications, Head of Marketing and Communications, Head of Digital, Head of Brand and Engagement, Director of Engagement, Director of Digital Transformation, Marketing and Communications Lead, Digital Engagement Lead

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Graduate Applications Support Analyst
Ikhoi Recruitment
London
In office
Graduate
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

AgreatclientbasedinGerrardsCrossislookingforApplicationSupportAnalysttocomeandjointheteamattheirofficesbased5daysaweek.

ThisisagreatopportunityforabrightSTEMgraduatewho’slookingforacareerinDataScienceorEngineeringafter12-18monthsforprogression.

YoumustbeabletodrivetoGerrardsCrossandyoushouldlivenomorethan45minsawayfromtheiroffices.

  • TheroleistechnicalsoanITqualification/degreeisrequired
  • KnowledgeofthefollowingApplicationSupport/Windows/Databases/RemoteAccessToolsAhands-onandenthusiasticpersonwhoisquicktolearn
  • SQLexperiencedataquery
  • Workeffectivelywithahighdegreeofautonomy
  • Excellentinterpersonalandcommunicationskillsandenjoyworkinginafast-pacedenvironment

Youwillbeworkingoninterestingandchallengingproblemsinthehealthcaresectorandcontributetosolvingreal-worldproblems.

Roles&Responsibilities

  • Theyarelookingtobuildateamofexperienced,collaborative,supportengineerswhowillworktogethertoprovideenterprise-levelassistance.Wehavemanycustomerswhorequireclosesupporttoensuretheyhaveanexcellentexperiencewithourproducts.
  • Youwillbefocusingonworkingdirectlywithourcustomerstoidentifythenecessaryactivitiesrequiredtocompleteeachclientsimplementationandensurethattheactivitiesareperformedinatimely,high-qualitymanner.
  • Theyareafriendlyandopenmindedteam,andwerelookingforpeoplewhowillthrivebycollaboratingandimplementingimprovementstoourapproachtosupport.

Roles&Responsibilities

  • Takeincomingsupportcallsfromcustomersandprovideassistanceasrequired.
  • MonitorincomingsupportticketsandensureresponsewithintheagreedSLAs.
  • Analysecustomerissues,diagnoseandresolvewherepossible.
  • Escalatetheissueforassistancefromthedevelopmentteamifrequired.
  • MaintainandtrackandclosesupportissuesonJira.
  • Installandcustomiseapplicationsfornewcustomers.
  • Runtrainingsessionsfornewusers.
  • Testbugfixesreleasedbythedevelopmentteambeforedeliverytothecustomer.
  • Excellentcommunicationskills,bothverbalandwritten,withtheabilitytoconveytechnicalinformationclearlytonon-technicalusers.
  • Aproactiveapproachtoproblem-solvingwithstronganalyticalskills.
  • Abilitytoworkindependentlyaswellaspartofateaminafast-pacedenvironment.

Ifyouarepassionateabouttechnologyandenjoyhelpingothersresolvetheirtechnicalchallenges,weencourageyoutoapplyforthisexcitingopportunityasaTechnicalSupportEngineer.

Kitchen Appliance Engineer
British Gas
Harlington
In office
Junior - Mid
£38,589
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Description
Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years - but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

About your role:

Working in South London

We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas’ Service Promise! of same day fix for our customers.

Base Salary is £38,589 (Rising to £40,133 on 1st April) with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme. London Weighting applied where applicable.

Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.

Here’s what we’re looking for:

  • Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
  • In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.

Why should you apply?

We’re not a perfect place - but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/britishgas

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Legal Tech Technology Trainer - Legal Tech, SaaS, PMS MSP
Recruitment Revolution
London
Remote or hybrid
Mid - Senior
£60,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector?

At Nexian, were more than just a technology consultancy - were trusted partners helping professional services firms reimagine the way they work.

From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, were driving a new era of modern, cloud-based operations for law firms across the UK

The Role at a Glance:

Legal Tech Technology Trainer
UK Remote
£45,000 - £60,000 Depending on Experience
Plus Benefits: 5% pension contribution, flexible core hours

Company Product / Service: Technology transformation & management consultancy for legal firms

Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development

About Us:

Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector.

Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services.

Were also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey.

Were a small, friendly team thats passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, youll be hands-on and involved in making sure every client experience exceeds expectations.

What Youll Be Doing:

As a Trainer at Nexian, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use our digital solutions effectively. This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack.

Your role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows.

You will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology.

Key Responsibilities:

Design, develop, and deliver engaging and comprehensive training programs for
clients and internal teams.
Create customised training content based on the clients needs and technology stack.
Conduct both virtual and in-person training sessions, webinars, and workshops.
Assess learner performance and provide feedback to ensure understanding and
application of training material.
Work with the implementation team to ensure training is aligned with project
milestones and deliverables.
Provide ongoing support and resources to learners after training sessions to reinforce
new skills.
Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs.

About You:

Previous experience as a trainer or educator, with a focus on technology solutions.
Experience working in a law firm or with legal software providers is highly desirable.
Familiarity with training methodologies and tools to assess learning outcomes.
Strong communication and presentation skills, with the ability to engage and inspire
learners.
Expertise in creating and delivering customised training content for various
audiences.
Familiarity with legal technology tools (e.g., PMS, Case Management, Microsoft 365,
Power Platform) is a plus.
Passion for education and staying at the forefront of digital learning trends.
Strong interpersonal skills and the ability to tailor training to different learning styles.

At Nexian, were on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we dont just implement systems - we unlock potential. With Actionstep, the worlds leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, were helping firms leave outdated processes behind and embrace a smarter, more connected future.

If youre ready to take the lead in shaping how modern law firms embrace legal tech, this is your opportunity to make a real impact. Join Nexian and empower clients with the confidence, skills and systems they need to thrive in a cloud-first, AI-driven future.

Apply today and be part of a team thats redefining legal technology training across the UK.

Application notice… We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Technical Services Manager (TSM) - Associate Level
Scot Lewis Associates Ltd
London
Hybrid
Junior - Mid
£50,000 - £60,000
RECENTLY POSTED

Technical Services Manager (Associate Level)

My global FinTech client are growing and they are looking for a permanent Associate Technical Services Manager (TSM) to join the team. This is hybrid working - 3 days a week in the London office. Paying £50,000 to £60,000 + benefits.

The Associate Technical Service Manager helps deliver high-quality technology services to their clients. This role is suited to a Technical candidate with early experience in capital markets or fintech who are progressing toward full service ownership. The Assoc Tech Service Manager acts as a key link between clients and internal technology teams, supporting incident management, service reporting, change coordination, and daily service delivery.

The position offers structured exposure to regulated market infrastructure, cloud-native platforms, and global delivery models.

Key skills:

  • 3-5 years’ experience in technology roles within fintech, capital markets, or regulated environments, with exposure to production support or operational support.
  • Basic understanding of cloud platforms, preferably AWS.
  • Strong communication skills, able to work with both technical and non-technical stakeholders.
  • Organised and proactive, with the ability to collaborate across multiple teams.
  • Interest in developing toward client-facing service ownership; experience with incident management, ITIL, agile environments is advantageous.

Responsibilities:

  • Support senior Technical Service Managers in client relationship management, incident handling, and service delivery coordination.
  • Act as an operational contact for clients, ensuring clear communication, issue tracking, and timely escalations.
  • Develop knowledge of the Client cloud-native platforms and contribute to service monitoring, resilience, and disaster recovery activities.
  • Collaborate with global engineering and operations teams, to ensure aligned and effective service delivery.
  • Assist with platform changes, service reporting, data quality initiatives, and continuous service improvement efforts.

Please apply now for immediate consideration and further details.

Scot Lewis Associates Ltd is acting as an employment business.

Senior Audio Visual Project Manager Residential
Dynamic Search Solutions Ltd
Sutton
In office
Senior
£70,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Project Manager (Audio Visual)

We are seeking an experienced Project Manager to lead AV installations from inception to completion. The successful candidate will ensure projects are delivered to the highest standards, on time, and within budget, while maintaining exceptional relationships with clients, design teams, and contractors.

Core Responsibilities

  • Project Leadership: Manage the day-to-day operations of projects, serving as the primary point of contact for clients, contractors, and on-site teams.
  • Technical Management: Oversee rack design (following company guidelines), procurement, and the production of technical drawings and schematics.
  • Financial Oversight: Manage project finances, including invoicing, variations, and quotes, ensuring healthy margins and budget adherence.
  • Team Coordination: Lead engineers and third-party teams on-site, ensuring they have the documentation and equipment needed to maintain quality standards.
  • Safety & Compliance: Ensure a safe working environment and oversee the issuance of RAMS for all site works.
  • Project Handover: Manage the final commissioning and handover process to the client and maintenance teams.

Required Experience & Skills

  • Technical Proficiency: Strong understanding of AV systems, cinema/surround sound, and electrical systems.
  • Control Systems: Hands-on experience with Crestron, Savant, and Lutron.
  • Documentation: Ability to design, read, and interpret complex technical drawings and programmes.
  • On-Site Experience: A background in field-based installation with proven fault-finding and problem-solving skills.
  • Communication: Highly professional in both virtual and face-to-face meetings with stakeholders.

Additional Information

  • Out of Hours: Participation in a weekend support rota is required to provide frontline technical assistance and delegate site visits where necessary.
  • Pay Scale: Competitive salary based on qualifications, experience, and performance.
Business Development Manager - freight forwarding
HTE Recruitment
London
In office
Mid - Senior
£50,000 - £60,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Business Development Manager required for a freight forwarding company - Air/Ocean freight, this role is for the Dartford area of England. This company is growing very fast, this is a new role being created to increase the capacity within the team in the South. This company is a logistics and freight company with various parts to the business. upto £60k + bonus + car allowance+ Mobile phone + laptop + 32days holidays

The role
As a business development manager you will be allocated a patch, you will work on winning new business and increase repeat business and extra spend per client. The role will cover Air and Ocean freight, This is a varied sales role and will include all the standard duties of a Business Development Manager.

Experience
We are looking for a Business Development Manager from Logistics background with a air/ocean freight sales background.

  • Business Development Manager
  • Dartford area
  • Logistics
  • £50-60k + bonus
  • car allowance or company car
  • Mobile phone
  • laptop
  • 32days holidays (inc bank holidays)

Apply today

HtE Recruitment over the past 14 years has been trusted by professionals across the UK in finding their next job. As well as this role, our Logistics Recruitment team has a wide range of other roles across the UK. If you are currently looking for a move, contact HtE Recruitment today. HtE Recruitment is acting as a Recruitment Agency in relation to this permanent position.

Sales Manager
Eligo Recruitment Ltd
London
Hybrid
Senior - Leader
£40,000 - £45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

About the Role
We are seeking an experienced Sales Leader to run the engine room of our sales and service operations. This is a hands-on leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering Customer Service).
You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer experiences. If you thrive in a high-energy sales environment and know how to motivate phone-based teams to hit their KPIs, this role is ideal for you.
Key Responsibilities
Team Leadership

  • Lead, motivate, and coach a team of 6 sales and account management professionals.
  • Run daily stand-ups, morning meetings, and engagement sessions to keep the team aligned and energized.
  • Oversee phone activity, ensuring target dial rates, talk times, and daily outreach routines are met.
  • Conduct call monitoring and quality assurance checks to maintain high standards for compliance, tone, and commercial effectiveness.

Performance & KPI Management

  • Monitor and report on key metrics including conversion rates, call volumes, retention targets, and customer satisfaction.
  • Maintain visibility of team performance, providing coaching to address gaps and celebrate achievements.
  • Ensure accurate data entry in CRM systems, including pipeline data and account notes.

Sales & Service Excellence

  • Manage the end-to-end customer lifecycle, ensuring smooth handoffs between sales and account management.
  • Act as an escalation point for complex customer queries, sales objections, or retention conversations.
  • Support revenue growth by identifying cross-sell and upsell opportunities during account management calls.

Coaching & Development

  • Conduct regular call listening, side-by-side coaching, and 1-to-1 feedback sessions.
  • Coordinate onboarding for new team members to ensure a smooth ramp-up on the phones.
  • Foster a culture of resilience, discipline, and continuous improvement across the desk.

Skills & Experience

  • Proven management experience in a call centre, sales desk, or team leader role in a high-velocity, phone-based environment.
  • Strong people leadership skills with a track record of coaching and motivating phone-based teams.
  • Metric-driven mindset with knowledge of commercial KPIs, sales funnels, and customer success principles.
  • Excellent communication skills, able to handle escalations calmly and command attention.
  • Highly organised, able to manage multiple priorities in a fast-paced environment.
  • Tech-savvy, proficient in CRM systems and data dashboards to make informed decisions.

Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Business Development Manager- South West
IPS Group
London
In office
Mid - Senior
£55,000 - £70,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Business Development Manager Location - Field based role across the South WestSalary - Circa £60,000-£70,000 + Car allowanceIPS Group are working with a leading Insurer within the structural warranty and construction sector to recruit a Business Development Manager covering across the South Western region of the UK.The main focus of the role is to generate new business relationships with developers, contractors, housing associations and other construction professionals. There is already an internal sales support team, so this gives you the opportunity to really build those bridges without having to worry about the admin, quotes, and technical stakeholder engagement side of things.The role is field based so there is an expectation to manage your own diary as well as being flexible with your working hours due to the nature of the position. You’ll be responsible for identifying new opportunities across residential, commercial and mixed-use developments, managing a clear sales pipeline and acting as a trusted partner to clients. Strong stakeholder engagement, commercial awareness and the ability to understand technical products are key. I’m keen to speak with people that have experience in business development or B2B sales within insurance, construction, property or related sectors.

Business Development Executive
Crone Corkill
London
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Business Development Executive Legal SectorAn established and highly regarded law firm is looking to appoint a Business Development Executive to support its growing practice groups and wider marketing strategy.This is a fantastic opportunity for an ambitious BD professional to join a collaborative and forward-thinking firm, working closely with partners and senior stakeholders to drive client development initiatives and raise the firm’s profile.The Role You will play a key role in supporting business development activity across the firm, helping to identify opportunities, strengthen client relationships and contribute to strategic growth plans.Responsibilities will include:

  • Supporting partners with pitch and tender submissions, including drafting and coordinating content
  • Assisting with the preparation of credentials statements, presentations and directory submissions
  • Managing and updating marketing materials and practice area collateral
  • Coordinating events, seminars and client engagement initiatives
  • Conducting market and competitor research to identify new business opportunities
  • Supporting CRM activity and maintaining accurate client data
  • Contributing to marketing campaigns and digital content initiatives
  • Working collaboratively with fee earners to identify cross-selling opportunities

About You

  • Previous experience in a Business Development or Marketing role within a law firm or professional services environment
  • Strong written and communication skills with the ability to draft compelling content
  • Experience supporting pitches and tenders
  • Highly organised with the ability to manage multiple deadlines
  • Commercially aware and confident working with senior stakeholders
  • Proactive, collaborative and keen to contribute to firm-wide growth

Why Apply?

  • Exposure to high-quality work and respected practice areas
  • Opportunity to work closely with partners and senior leadership
  • Supportive and collaborative team culture
  • Clear scope for development and progression
Surface Sales Specialist
Apex Systems US
London
Hybrid
Mid
£25/hour - £27/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Role - Surface Sales Specialist

Location - London, hybrid

Type: Contract(4 month contract to start (because of fiscal year end) but will look to renew to make 18 months longer term)

Overview

This position is suited to professionals with a minimum of three years’ experience in hardware sales who demonstrate a strong commitment to outstanding customer engagement.

We are looking for an energetic, self-motivated “hunter” who is proactive, determined, and able to get up to speed rapidly in a dynamic environment.

As a Surface Sales Specialist, your responsibilities will include owning the full sales cycle for Surface devices, from initial customer engagement and opportunity qualification through to deal closure and post-sale handover. You will drive direct sales via telephone and in-person meetings, independently building and developing customer relationships while collaborating closely with Enterprise Sellers, Operations Managers, partners, and the Go-To-Market team.

_

Responsibilities

  • Drive direct sales of Surface devices, via phone and in-person visits.
  • Manage and grow customer accounts independently, ensuring satisfaction and business growth
  • Collaborate with Enterprise Sellers, Operations Managers, Go-To-Market and Partner teams to align on strategy.
  • Identify customer needs and provide tailored solutions that showcase Surface and AI capabilities.
  • Maintain accurate records of interactions and pipeline in CRM tools.
  • Stay informed about product updates, AI trends, and competitive landscape.

Qualifications Required:

  • Minimum 3 years of experience in hardware sales, preferably laptops.
  • Proven ability to drive sales and manage customer relationships independently.
  • Strong communication and negotiation skills.
  • Ability to work collaboratively with cross-functional teams.
Business Development Manager
Freight Personnel
Multiple locations
Hybrid
Mid - Senior
£45,000 - £50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Who our client are ?

Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.

The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE.

We are they looking for :

Their Air & Sea division has experienced remarkable growth over the past two years, and they are not slowing down! They are expanding their UK team and looking for a passionate and driven Business Development Manager to join the South of England sales team based anywhere in the Kent region, but preferably in the Dartford and surrounding area

In this role, you’ll report directly to the Regional Air & Sea Sales Manager (South) and play a key part in building and maintaining strong relationships with an existing portfolio of clients. At the same time, you’ll maximise sales opportunities by identifying and winning new business.

What they offer in return?

  • Competitive Salary circa 50k Plus Car allowance
  • Hours: Monday to Friday 9:00 to 5:30pm (Hybrid)
  • Generous Time Off: Benefit from 25 days of annual leave.
  • Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay.
  • Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
  • Referral Rewards: Earn up to 1000 by referring a friend to join our team.
  • Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
  • Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards

What you will be doing as Business Development Manager

  • Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships.
  • Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings.
  • Identify, establish, and nurture key accounts to unlock their full potential.
  • Promote our brand with passion and deliver an exceptional customer experience every step of the way.
  • Self-generate appointments and convert them into significant revenue gains.
  • Master the ins and outs of our clients products and services to deliver informed and effective solutions.
  • Offer expert guidance to address client concerns, resolve objections, and ensure timely follow-ups.
  • Take ownership of gross profit growth across various modes, aligning with our structured sales strategy.
  • Stay ahead of trends by participating in market campaigns and understanding relevant literature. Embody and uphold our company’s values, proudly championing “Our Approach to Business.”

Our Ideal Business Development Manager

  • Ideally, you have a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role
  • You’re commercially savvy and committed to delivering outstanding customer service.
  • Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed.
  • You excel at building connections, communicating effectively, and showcasing your passion for what you do.
  • You thrive as a self-starter, independently building a strong sales pipeline while managing customer accounts and relationships.
  • Comfortable working autonomously and driving your own success.
  • A valid, clean driving license is a must to navigate this exciting role!
Account Manager
Comoro
Epsom
Hybrid
Mid - Senior
£45,000 - £50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Account Manager - Now x 2 positions open.

Basic Salary £45k to £50k + commission (uncapped) & Benefits

Location Hybrid/Surrey

Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors.

Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care.

As an Account Manager position will play an instrumental role in driving continued growth from 50 to 60 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including a their mass notification service and applications.

Key responsibilities:

  • CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets.
  • First class account management service for our customers to maintain excellent CSAT and NPS targets
  • Nurture customers within the account base to ensure a continued robust pipeline of opportunities.
  • Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis.
  • Delivering excellent bid and proposal responses with Executive summary and win themes
  • Identify potential referrals, and the decision makers within the client organization.
  • Set up meetings between client decision makers and company s practice leaders/principals.
  • Work cross functionally with other departments to improve and enhance the customer experience for all customers.
  • Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector.
  • Collaborate with Marketing team to identify potential opportunities within your account base.

Knowledge and experience:

  • Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service.
  • Great Account Management and Account Development skills
  • Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue.
  • Proven track record of consistently achieving and exceeding sales targets
  • Skilled in the ability to retain customers and prevent cancellations.
  • CRM experience essential, (SFDC desirable)
  • Demonstrable commercial acumen and use of Sales Methodologies.
Vendor & Channel Lead
Robert Walters
London
Hybrid
Senior
£50,000 - £55,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

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Roles & Responsibilities

  • Deliver on set revenue, deal registration, partner growth, and customer retention targets
  • Act as lead for a specific product line within a defined territory
  • Plan growth strategies and support marketing and promotional events
  • Create and execute regional go-to-market strategies with support from local product teams
  • Manage quarterly marketing development funds (MDF) and ensure effective utilisation
  • Maintain year-on-year net revenue growth in line with company budget (eg, 15%+)
  • Develop and implement sustainable strategies within the product category
  • Proactively manage relationships with vendors and key stakeholders
  • Identify prospects, qualify leads, and drive deal registrations
  • Organise enablement and training sessions for resellers and internal teams
  • Engage regularly with top customers for assigned products
  • Act as a bridge between pre-sales, post-sales, and customer success teams to ensure effective delivery
  • Support sales development representatives in acquiring new customers and generating opportunities
  • Consistently deliver category growth in line with company budgets, collaborating closely with marketing
  • Plan, develop, and manage the product category with a clear 3-year roadmap
  • Maintain market awareness and monitor competitors
  • Attend training sessions and workshops to become the internal product knowledge holder
  • Deliver sales and technical training, promoting product USPs
  • Own the pipeline from opportunity creation to close and meet/exceed monthly sales targets
  • Build, manage, and support channel relationships, onboarding new resellers and maintaining multi-level partner engagement
  • Oversee renewals pipeline and ensure targets are met
  • Manage accurate forecasts, pipeline development, and customer satisfaction reporting
  • Maintain high-quality prospect and customer databases (CRM/ERP)
  • Collaborate with marketing teams to deliver campaigns, webinars, PR, and other promotional activities
  • Ensure competitive pricing and maximize profitability
  • Work closely with operations to ensure smooth purchase, delivery, and SLA compliance
  • Build recurring channel business for both the product line and the company
  • Define, monitor, and manage KPIs to achieve objectives and key results (OKRs)
  • Keep up to date with the company’s product portfolio
  • Contribute to a collaborative and positive team environment
  • Continuously adopt and implement new procedures and improvements

Qualifications/Knowledge/Skills/Experience

  • Knowledge of the market and industry
  • Proven track record of exceeding sales or revenue targets in a similar environment
  • Experience analysing, positioning, and promoting products to market
  • Strong ability to develop and maintain effective relationships with vendors, partners, and customers
  • Excellent written and verbal communication skills with senior management and colleagues
  • Proficient with Microsoft Office and CRM systems

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Business Development Executive
Forward Assist Recruitment
London
Hybrid
Junior - Mid
Private salary
TECH-AGNOSTIC ROLE

Fleet Sales Business Development Executive

South East Region
Excellent base DOE -with uncapped commission and car allowance
Mon Fri, 8:00am 18:00pm, 30 min unpaid break - 45hr week (open to flexible working discussions)
Vehicle allowance, open to flexible working, birthday leave, work mobile phone and laptop

If you are looking to be part of an award-winning company, offering you a great career, then look no further! Our client is looking for a motivated and driven business development executive in van sales, to join their award-winning company.

They are looking for a top-performing van vehicle sales individual to join them, who is passionate about delivering exceptional customer service and working with customers to provide van solutions to really meet their business needs. This role is all about finding new business from first door knock to closing the deal and fostering long-term relationships with fleet customers. You will be able to identify the right van requirements for the customer and present to them solutions and if you have experience and interest in EV (electric vehicles) that is definitely advantageous. You are eager to find new business and know how to close the deal.

Whilst it would be great if you have specific van sales experience, we would encourage you to get in touch with us if you are an exceptional salesperson in your current field, looking to work with prestigious brands and an award-winning company, with a willingness to learn their products

Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.

National Business Development Manager - Biosimilars
Evolve Selection
London
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Evolve are recruiting for a global healthcare company, specialising in life-saving medicines for critically ill patients. They are recruiting for a National Business Development Manager to join their Biosimilars team to drive sustainable growth across the UK

This field-based role is ideal for someone who thrives on building strong relationships, spotting new opportunities, and delivering outstanding service to customers and patients.

What s on offer?

  • Excellent Salary & Benefits - A competitive starting salary, along with an exceptional bonus, company car or allowance, pension and more!
  • Rewarding Work Make a real difference in the lives of patients while building strong relationships with healthcare professionals.
  • Career Growth Access tailored training, development plans, and opportunities to expand your skills in a fast-moving healthcare environment.

Ideal Requirements

  • Strong knowledge of the NHS, hospital, and secondary care environment.
  • Demonstrated success in commercial and customer-facing roles.
  • Ability to build and maintain relationships with key decision makers and stakeholders.
  • Self-motivated with the ability to work independently while contributing effectively to a wider team.

Role Responsibilities

  • Own your territory and drive meaningful growth by building strong, lasting relationships with hospitals and healthcare leaders.
  • Resolve operational issues at a strategic level, applying clinical understanding and practical problem-solving skills.
  • Manage internal and external customer relationships to ensure service level agreements and contractual requirements are fully met.
  • Monitor NHS, local, and national trends to identify opportunities or challenges impacting the business.

Recruitment Process

  • 2 stage recruitment process

Excited to learn more? Click apply or reach out to the MedTech recruitment team for full details!

Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.

Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

Senior Business Development Manager
WR Logistics
Sunbury-on-Thames
Hybrid
Senior
£40,000 - £70,000
TECH-AGNOSTIC ROLE

Senior Business Development Manager - Freight Forwarding (Hybrid/Field)

Location: Sunbury-on-Thames (Field / Hybrid / Remote)
Salary: Up to 70,000 base + Car allowance + uncapped commission

The Opportunity
We’re working with a well-established, independently owned logistics provider that has built a strong reputation for delivering tailored global supply chain solutions. Operating across air and sea freight with a worldwide partner network, the business prides itself on personalised service, industry expertise, and long-term customer partnerships.

Due to continued growth, they’re looking to appoint a Senior Business Development Manager to drive new business across air and sea freight forwarding services.

Why Join?

  • Join a growing, privately owned freight forwarding business with global reach
  • Sell a comprehensive suite of logistics solutions backed by experienced operations teams
  • Hybrid working with autonomy and flexibility

Package

  • Up to 70,000 basic salary.
  • 25 + 8 Days Holiday.
  • Car allowance.
  • Uncapped commission.
  • Remote/Hybrid working model with Sunbury-on-Thames base.
  • Flexible working - managing own diary and week.
  • Work Laptop and Phone.
  • Company Pension Scheme.
  • Funded Health Care Package.
  • Opportunity for growth and development within the company.

The Role
This is a true field-based commercial role focused on developing new client relationships and expanding market share across international freight forwarding. You’ll be responsible for:

  • Winning new business across air and sea freight solutions
  • Building and maintaining a strong sales pipeline
  • Developing long-term strategic relationships with importers and exporters
  • Working closely with internal operations teams to deliver high-quality service
  • Representing a service-driven logistics business with a strong global reach

About You

  • Proven track record in freight forwarding sales (air and ocean)
  • Strong hunter mentality with the ability to build relationships at senior level
  • Comfortable working autonomously in a hybrid/field environment
  • Commercially astute with strong negotiation and closing skills

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Business Development Manager - Event Branding
Taylor Higson
London
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Business Development Manager Event Branding

Location: Home/Field Based with weekly visit to East London office
Salary: Open / Highly Competitive Package

The Company

The company creates immersive, high-impact display and experiential solutions for some of the UK biggest events. By collaborating with our creative design and project teams, we develop innovative print solutions that help brands maximise impact and stand out in any environment.

The Role

This position is new business focused, with an expectation to self-generate leads and pipeline, converting into opportunities through networking, outreach, and market presence.

You ll be selling high-value, bespoke experiential and event solutions, working with major brands and delivering creative, premium projects.

Key Responsibilities

  • Identify, target, and win new client relationships within event, experiential branding
  • Actively network within event, exhibitions, and experiential branding markets
  • Develop and manage your own sales pipeline end-to-end
  • Represent the business at industry events and client meetings
  • Work collaboratively with internal production and delivery teams
  • Drive revenue growth and contribute to long-term business strategy

Requirements

  • Proven track record in new business development within event, exhibitions, or experiential branding
  • Comfortable working without leads or existing accounts
  • Strong networker with the confidence to open doors
  • Commercially driven and self-motivated
  • Enjoys autonomy but values internal collaboration

Ref: (phone number removed)

Senior Business Development Executive
Birchrose Associates
London
Hybrid
Senior
£50,000 - £60,000
TECH-AGNOSTIC ROLE

The Firm

Our client is a leading international law firm with a strong UK presence and an outstanding reputation within the Real Estate sector. With one of the largest Real Estate teams in Europe - comprising over 90 partners and 300 lawyers - the practice is consistently ranked Band/Tier 1 across Chambers and Legal 500 directories. Due to maternity leave, the firm is now seeking a Business Development & Marketing Executive to join its established Real Estate BD team. This role can be based in London, Manchester or Sheffield and sits within a collaborative team of five, reporting to the Hiring Manager.

The Opportunity

This is a maternity cover position offering a salary of £52,500 with hybrid working (3 days in the office). The successful candidate will support a truly market-leading Real Estate practice across pitching, marketing, communications and client development initiatives.

Key responsibilities include:

  • Supporting the production of pitches and capability statements, maintaining pitch content and credentials lists, and preparing first draft submissions
  • Monitoring pitch outcomes and updating the firm’s pitch database
  • Assisting with brochures and marketing collateral, liaising with BD Managers and Design teams
  • Updating social media channels and supporting website and microsite content updates
  • Supporting the preparation of legal directory and award submissions
  • Assisting with the execution of UK and international events, including invitations, delegate materials and event coordination
  • Supporting key account management processes, including updating client reports and preparing materials for client relationship meetings
  • Maintaining and updating the CRM system (Centric), including managing marketing lists and running reports for BD initiatives
  • Building strong working relationships across the global BD, Marketing and Communications teams
  • Supporting wider strategic initiatives as required by the Head of Practice Group and Sector Marketing

Requirements

  • Previous Business Development & Marketing experience within a legal or professional services environment
  • Experience supporting pitches, campaigns, practice group marketing and client targeting
  • Strong written and verbal communication skills
  • Confident working with data and presenting complex information clearly and concisely
  • Strong numerical skills and attention to detail
  • Experience using CRM systems and relevant IT packages

Vacancy Highlights

  • Hybrid working: 3 days in the office
  • Competitive benefits package including bonus scheme, private medical insurance and enhanced parental leave

For a confidential discussion regarding this Business Development & Marketing Executive opportunity, please contact Birchrose Associates.

Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Senior Business Development Executive (Law firm)
BramahHR Ltd
London
Hybrid
Senior
£60,000 - £70,000
TECH-AGNOSTIC ROLE

We are looking for a Senior Business Development Executive to support the BD Manager and Head of BD in delivering business development initiatives across multiple different authorities within a fantastic legal services business.

Full-time - hybrid
£60,000 £70,000 per annum (depending on experience)
Sector - Law /professional services

This role involves planning and delivering all BD activity, including events, conferences, and business development trips both UK and internationally. The successful candidate will manage BD plans for designated teams, maintain CRM data, coordinate with marketing colleagues, and contribute to strategic growth initiatives.

The role requires strong organisational skills, the ability to build effective internal relationships, and a proactive, solutions-focused approach.
Key Responsibilities.

  • Manage BD plans for designated global teams.
  • Prepare materials and logistics for lawyer BD trips, including follow-up.
  • Support the delivery of internal and external events and conferences.
  • Maintain and utilise the CRM system for data and reporting.
  • Coordinate BD campaigns and initiatives across all of business locations.
  • Develop knowledge of practice areas, target markets, and industry trends.

Skills & Experience

  • Excellent organisational and project management skills.
  • Strong team player, able to collaborate across time zones.
  • High attention to detail
  • Proactive, confident and resilient approach.
  • CRM experience
  • Previous law firm experience or experience within a professional services environment
  • marketing qualification desirable.
  • knowledge of AML compliance
  • Willingness to travel and occasional flexibility outside core hours

If this exciting role sounds like a perfect opportunity for you, then apply now!

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