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Customer Success & Account Management Jobs
Overview
Looking for top Customer Success and Account Management jobs? Explore the best opportunities to advance your career in client relations, account growth, and customer retention. Find your next role in Customer Success and Account Management today on Haystack—where IT professionals connect with leading employers.
Sales Assistant
Wolseley UK Limited
Cannock
In office
Graduate - Junior
£25,652
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary:

£25,652 + Bonus + Excellent Benefits

Sales Advisor - Newcastle - Plumb Centre

So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in Newcastle, you’ll be responsible for:

  • Assisting customers at the trade counter by identifying their requirements and providing product recommendations.
  • Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude.
  • General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.

This is a full time, permanent role working 40 hours a week, Monday to Friday between 08.00am - 5.00pm and one in two Saturdays, 08:00am - 12:00pm, paid as overtime.

And here’s what we’d like you to have:

  • Plumbing and heating industry or merchant experience is beneficial but not essential as comprehensive training will be provided.
  • Retail sales and customer service experience.
  • Previous warehouse experience.
  • Willingness to learn and work as part of a small team.

We shall look forward to receiving your application!

Sales Advisor
Wolseley UK Limited
Multiple locations
In office
Graduate - Junior
£25,652
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary:

£25,652 + Bonus + Excellent Benefits

Sales Advisor - Newcastle - Plumb Centre

So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in Newcastle, you’ll be responsible for:

  • Assisting customers at the trade counter by identifying their requirements and providing product recommendations.
  • Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude.
  • General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.

This is a full time, permanent role working 40 hours a week, Monday to Friday between 08.00am - 5.00pm and one in two Saturdays, 08:00am - 12:00pm, paid as overtime.

And here’s what we’d like you to have:

  • Plumbing and heating industry or merchant experience is beneficial but not essential as comprehensive training will be provided.
  • Retail sales and customer service experience.
  • Previous warehouse experience.
  • Willingness to learn and work as part of a small team.

We shall look forward to receiving your application!

Security Officer - Milton Keynes - MK9 1SH - England
Ward Security
Milton Keynes
In office
Junior - Mid
£14/hour
TECH-AGNOSTIC ROLE
Security Officer - Milton Keynes - MK9 1SH - England, MK9

We are currently seeking a dedicated and reliable Security Officer to join our team in Milton Keynes. As a Security Officer, you will be responsible for maintaining a safe and secure environment for our clients and employees. Your primary role will be to monitor and patrol assigned areas, respond to incidents, and ensure the overall security of the premises.

The ideal candidate will possess the skills to deliver an effective and efficient service to the client and management. The role requires you to have a high level of self-presentation. Excellent customer service and communication skills are essential along with a positive and helpful attitude. We require full reliability, someone who will be proactive and deliver that can-do attitude with every task in hand.

Position: Security Officer
Pay rate: £14.12 per hour
Shift Pattern: 4 on 4 off nights only 48hrs
Location: Milton Keynes, MK9 1SH

Benefits include:

  • Financial support for SIA Licensing and renewal
  • Cycle to work salary sacrifice scheme
  • Company Pension scheme
  • Life Assurance benefits
  • Employee referral scheme
  • Progression, training, and development opportunities

Additional benefits we offer via our ReWard  membership :

  • Discounted gym membership
  • Discounts at major retailers and travel suppliers
  • Restaurant and Supermarket vouchers
  • Cinema tickets
  • Access to 24/7 free Employee Assistance programme

Main Duties:

  • Ensure all instructions, both written and verbal are adhered to
  • Guard access points, permitting or refusing entry, restraining trespassers
  • Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
  • Investigate and take the appropriate lawfully action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
  • Complete daily reports, including relevant information, observations, surveillance footage, and signatures
  • Excellent communication skills to all levels – verbally, written, phone and by security radios
  • Effective operation of all pass systems relevant to an assignment
  • Lawful searches of vehicles and persons in accordance with instructions issued.
  • Practical working knowledge of all current and applicable firefighting equipment.
  • Sound working knowledge of health and safety instructions pertaining to assigned duties.
  • The ability to operate basic switchboard equipment effectively

Must Haves:

  • Valid SIA licence
  • Proven work experience as a Security Officer (minimum 1 year)
  • Excellent customer service and communication skills
  • High level of self-presentation
  • IT literate- Ability to operate detecting systems and emergency equipment
  • Quick thinking and problem-solving skills
  • A positive attitude to dealing with people and taking on challenges
Customer Operations Apprentice - Cardiff | Prentis Gweithrediadau Cwsmeriaid - Cardiff, Wales
Transport for Wales
Cardiff
In office
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

Salary: National Living Wage

Be you

Be empowered

Be a Transport for Wales Apprentice

Customer Operations Apprenticeship

Contract type: this is a two-year fixed-term contract

*\ Note: You must hold the relevant right to work in the UK for the duration of the Apprenticeship Academy. We are not currently able to provide sponsorship.*\

Our Apprenticeship Academy

Whether you’re making your first transition into employment or changing careers and would like the opportunity to gain further qualifications without following the traditional educational route, an apprenticeship with us could be just the ticket to help you achieve your career goals and aspirations.

We firmly believe that everybody deserves opportunities to access apprenticeships and our aim is moving towards a diverse organisation at all levels. We want to be fully representative of our diverse communities across Wales.

The Role

The Customer Operations Apprentice will undertake a two-year defined programme, blending formal learning and practical experience which will contribute to the development of Customer Operations projects throughout Wales.

Role responsibilities

  • You’ll develop an awareness of operational competencies by shadowing safety and non-safety critical tasks, to develop your station knowledge and experience.

  • You’ll support stations and bus interchanges, by assisting customers and responding to operational challenges such as disruption, in order to support reinstatement of the smooth running of operations.

  • You’ll be contributing to the enforcement of fare polices on the gate line and the booking office, by undertaking tasks such as ticket checks, to support revenue protection.

  • You will check customer information in a variety of settings, such as on platforms and via our online app, ensuring customer information is accurate, relevant and up to date. These findings will then be used to inform key stakeholders (including Control) of necessary customer service changes required.

Who we’re looking for

  • A desire to learn and develop your knowledge of public transport operations.

  • IT skills with good knowledge of Microsoft Office software

  • Pass the testing within the initial application process. This testing is used to uncover alignment to our values, behaviour and core apprentice attributes, all of which can be found above.

  • You’ll need to be available to start the Apprenticeship Scheme in early September 2026.

*Please include all your relevant qualifications as listed in the essential and desirable criteria for the role. We won’t be able to consider your application otherwise.

Is it right for me?

To help you decide, have a think if these apply to you.

  • Most of our apprenticeships are open to anyone over the age of 16 and there’s no upper age limit.  Please note that for safety critical roles the minimum age will be higher.

  • You must not have already achieved a similar or higher-level qualification in the apprenticeship role you have applied for. For example, if you have a degree in Engineering, you will not be eligible to apply for an Engineering apprenticeship. However, you could apply for another apprenticeship in a different profession, such as Finance.

  • You will not be eligible for an apprenticeship if you are enrolled in/studying towards another qualification, as the apprenticeship is a full-time role with study commitments.

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We’re changing the way the transport industry looks. By celebrating and embracing differences, we’re building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We’re building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps

See attached Job Description for further details and how to apply. If you want to find out more about what we’re doing in Wales, see our  Annual Report.

Once you’ve submitted your application, we’ll invite you to a friendly and relaxed assessment day, followed by a final interview.

We’re a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above.

However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

At TfW, we’re looking to see your skills, potential, and enthusiasm. While we fully support the use of AI as a tool for learning, we want to assess applicants based on their own abilities. Therefore, applications must be completed without AI assistance. If AI content is identified, unfortunately, we won’t be able to consider the application.

Customer Operations Apprentice - Newport | Prentis Gweithrediadau Cwsmeriaid - Newport, Wales
Transport for Wales
Newport
In office
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

Salary: National Living Wage

Be you

Be empowered

Be a Transport for Wales Apprentice

Customer Operations Apprenticeship

Contract type: this is a two-year fixed-term contract

*\ Note: You must hold the relevant right to work in the UK for the duration of the Apprenticeship Academy. We are not currently able to provide sponsorship.*\

Our Apprenticeship Academy

Whether you’re making your first transition into employment or changing careers and would like the opportunity to gain further qualifications without following the traditional educational route, an apprenticeship with us could be just the ticket to help you achieve your career goals and aspirations.

We firmly believe that everybody deserves opportunities to access apprenticeships and our aim is moving towards a diverse organisation at all levels. We want to be fully representative of our diverse communities across Wales.

The Role

The Customer Operations Apprentice will undertake a two-year defined programme, blending formal learning and practical experience which will contribute to the development of Customer Operations projects throughout Wales.

Role responsibilities

  • You’ll develop an awareness of operational competencies by shadowing safety and non-safety critical tasks, to develop your station knowledge and experience.

  • You’ll support stations and bus interchanges, by assisting customers and responding to operational challenges such as disruption, in order to support reinstatement of the smooth running of operations.

  • You’ll be contributing to the enforcement of fare polices on the gate line and the booking office, by undertaking tasks such as ticket checks, to support revenue protection.

  • You will check customer information in a variety of settings, such as on platforms and via our online app, ensuring customer information is accurate, relevant and up to date. These findings will then be used to inform key stakeholders (including Control) of necessary customer service changes required.

Who we’re looking for

  • A desire to learn and develop your knowledge of public transport operations.

  • IT skills with good knowledge of Microsoft Office software

  • Pass the testing within the initial application process. This testing is used to uncover alignment to our values, behaviour and core apprentice attributes, all of which can be found above.

  • You’ll need to be available to start the Apprenticeship Scheme in early September 2026.

*Please include all your relevant qualifications as listed in the essential and desirable criteria for the role. We won’t be able to consider your application otherwise.

Is it right for me?

To help you decide, have a think if these apply to you.

  • Most of our apprenticeships are open to anyone over the age of 16 and there’s no upper age limit.  Please note that for safety critical roles the minimum age will be higher.

  • You must not have already achieved a similar or higher-level qualification in the apprenticeship role you have applied for. For example, if you have a degree in Engineering, you will not be eligible to apply for an Engineering apprenticeship. However, you could apply for another apprenticeship in a different profession, such as Finance.

  • You will not be eligible for an apprenticeship if you are enrolled in/studying towards another qualification, as the apprenticeship is a full-time role with study commitments.

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We’re changing the way the transport industry looks. By celebrating and embracing differences, we’re building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We’re building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps

See attached Job Description for further details and how to apply. If you want to find out more about what we’re doing in Wales, see our  Annual Report.

Once you’ve submitted your application, we’ll invite you to a friendly and relaxed assessment day, followed by a final interview.

We’re a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above.

However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

At TfW, we’re looking to see your skills, potential, and enthusiasm. While we fully support the use of AI as a tool for learning, we want to assess applicants based on their own abilities. Therefore, applications must be completed without AI assistance. If AI content is identified, unfortunately, we won’t be able to consider the application.

Customer Relations Apprentice | Prentis Cysylltiadau Cwsmeriaid - Pontypridd, Wales
Transport for Wales
Pontypridd
In office
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

Salary: National Living Wage

Be you

Be empowered

Be a Transport for Wales Apprentice

Customer Relations Apprenticeship

Contract type: this is a two-year fixed-term contract

*\ Note: You must hold the relevant right to work in the UK for the duration of the Apprenticeship Academy. We are not currently able to provide sponsorship.*\

Our Apprenticeship Academy

Whether you’re making your first transition into employment or changing careers and would like the opportunity to gain further qualifications without following the traditional educational route, an apprenticeship with us could be just the ticket to help you achieve your career goals and aspirations.

We firmly believe that everybody deserves opportunities to access apprenticeships and our aim is moving towards a diverse organisation at all levels. We want to be fully representative of our diverse communities across Wales.

The Role

To support the delivery of a positive and consistent customer experience by assisting with the management of customer enquiries, feedback, and complaints, and contributing to service improvement. The Customer Relations Apprentice will rotate across relevant business areas, in order to develop a broader understanding of operational activity and requirements.

Role responsibilities

  • You’ll professionally handle escalated contact centre calls, resolving issues at first contact where possible and escalating complex concerns to the appropriate teams or senior members of the team, ensuring all cases are handled effectively and in line with company policies.

  • You’ll produce high-quality written responses to our customers by following our company tone, timescales, and content guidelines to craft clear and accurate communications to ensure all customer responses meet our quality standards and deliver a consistent experience.

  • You will support the investigation of customer cases, by using a variety of methods, such as liaising with other internal departments, industry stakeholders and utilising industry systems, to build greater understanding of the contact circumstance.

  • You’ll provide an engaging and informative interactive experience for customers via online media platforms by responding to messages and posting key updates in a friendly and approachable manner, aligned with our brand voice to support the delivery of our wider social media strategy and strengthen customer engagement.

Who we’re looking for

  • Ability to work to targets within a fast-paced environment with multiple Priorities.

  • Good time management and organisational skills.

  • Pass the testing within the initial application process. This testing is used to uncover alignment to our values, behaviour and core apprentice attributes, all of which can be found above.

  • You’ll need to be available to start the Apprenticeship Scheme in early September 2026.

*Please include all your relevant qualifications as listed in the essential and desirable criteria for the role. We won’t be able to consider your application otherwise.

Is it right for me?

To help you decide, have a think if these apply to you.

  • Most of our apprenticeships are open to anyone over the age of 16 and there’s no upper age limit.  Please note that for safety critical roles the minimum age will be higher.

  • You must not have already achieved a similar or higher-level qualification in the apprenticeship role you have applied for. For example, if you have a degree in Engineering, you will not be eligible to apply for an Engineering apprenticeship. However, you could apply for another apprenticeship in a different profession, such as Finance.

  • You will not be eligible for an apprenticeship if you are enrolled in/studying towards another qualification, as the apprenticeship is a full-time role with study commitments.

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We’re changing the way the transport industry looks. By celebrating and embracing differences, we’re building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We’re building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps

See attached Job Description for further details and how to apply. If you want to find out more about what we’re doing in Wales, see our  Annual Report.

Once you’ve submitted your application, we’ll invite you to a friendly and relaxed assessment day, followed by a final interview.

We’re a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above.

However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

At TfW, we’re looking to see your skills, potential, and enthusiasm. While we fully support the use of AI as a tool for learning, we want to assess applicants based on their own abilities. Therefore, applications must be completed without AI assistance. If AI content is identified, unfortunately, we won’t be able to consider the application.

Train Planning Apprentice | Prentis Cynllunio Trenau - Cardiff, Wales
Transport for Wales
Cardiff
In office
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

Salary: National Living Wage

Be you

Be empowered

Be a Transport for Wales Apprentice

Train Planning Apprentice

Contract type: this is a two-year fixed-term contract

*\ Note: You must hold the relevant right to work in the UK for the duration of the Apprenticeship Academy. We are not currently able to provide sponsorship.*\

Our Apprenticeship Academy

Whether you’re making your first transition into employment or changing careers and would like the opportunity to gain further qualifications without following the traditional educational route, an apprenticeship with us could be just the ticket to help you achieve your career goals and aspirations.

We firmly believe that everybody deserves opportunities to access apprenticeships and our aim is moving towards a diverse organisation at all levels. We want to be fully representative of our diverse communities across Wales.

The Role

The Train Planning apprentice will support the Train Planning team to deliver our timetable commitments, maximise the use of our fleet of trains and ensure traincrew resource is used productively

Role responsibilities

  • You’ll support the alteration of Transport for Wales services by preparing and sending timetable bids to Network Rail to accommodate engineering works and special events.

  • You’ll support the preparation, amendment and distribution of rolling stock diagrams by using our bespoke train planning software to ensure our fleet of trains are used to maximum efficiency.

  • You’ll support the preparation, amendment and distribution of traincrew diagrams by using our bespoke train planning software to ensure all timetabled services are covered efficiently and in compliance with industry and union regulations.

  • You’ll support the updating and distribution of timetable overview documents by keeping up to date on any previous amendments made to the timetable due to engineering works or special events, to ensure that all changes to the timetable are communicated to our internal colleagues and customers.

Who we’re looking for

  • Good written and verbal communication.

  • Good IT skills.

  • Pass the testing within the initial application process. This testing is used to uncover alignment to our values, behaviour and core apprentice attributes, all of which can be found above.

  • You’ll need to be available to start the Apprenticeship Scheme in early September 2026.

*Please include all your relevant qualifications as listed in the essential and desirable criteria for the role. We won’t be able to consider your application otherwise.

Is it right for me?

To help you decide, have a think if these apply to you.

  • Most of our apprenticeships are open to anyone over the age of 16 and there’s no upper age limit.  Please note that for safety critical roles the minimum age will be higher.

  • You must not have already achieved a similar or higher-level qualification in the apprenticeship role you have applied for. For example, if you have a degree in Engineering, you will not be eligible to apply for an Engineering apprenticeship. However, you could apply for another apprenticeship in a different profession, such as Finance.

  • You will not be eligible for an apprenticeship if you are enrolled in/studying towards another qualification, as the apprenticeship is a full-time role with study commitments.

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We’re changing the way the transport industry looks. By celebrating and embracing differences, we’re building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels.

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We’re building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps

See attached Job Description for further details and how to apply. If you want to find out more about what we’re doing in Wales, see our  Annual Report.

Once you’ve submitted your application, we’ll invite you to a friendly and relaxed assessment day, followed by a final interview.

We’re a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above.

However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

At TfW, we’re looking to see your skills, potential, and enthusiasm. While we fully support the use of AI as a tool for learning, we want to assess applicants based on their own abilities. Therefore, applications must be completed without AI assistance. If AI content is identified, unfortunately, we won’t be able to consider the application.

Spanish Speaking Software Support Exec
F4P Recruit
Guildford
Hybrid
Junior
£30,000

Our client is a specialist software provider, looking for aSpanishspeakingSoftware Support Execto act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment.

Key Responsibilities of the Spanish SpeakingSoftware Support Exec

  • Triage inbound support tickets and route to the correct technical teams
  • Answer inbound customer calls and direct enquiries appropriately
  • Provide clear, professional customer communication
  • Log and document customer interactions accurately
  • Support customers with general software-related queries

Skills & Experienceof the Spanish SpeakingSoftware Support Exec

Essential:

  • Fluent in English and Spanish
  • Customer service or support/helpdesk experience
  • Excellent verbal and written communication skills
  • Strong telephone manner
  • Team-oriented, reliable, and customer-focused

Desirable:

  • CRM or telephony system experience
  • SQL, reporting tools, or XML knowledge
  • Familiarity with HubSpot and Aircall is a plus

Benefits for the Spanish speakingSoftware Support Exec

  • c. £32,000+ salary (depending on experience)
  • Hybrid working (2 days office / 3 days home)
  • 24 days holiday + bank holidays
  • Pension, healthcare & gym discount
  • Free parking, laptop provided
  • Bonus, social events & additional perks

Working Hours

  • 37.5 hours per week
  • 8:00am4:30pm (1-hour lunch)
  • First 3 months: 3 days per week in the office for onboarding, then 2 days in office
Technical Support Engineer - Telecommunications
CommTel Network Solutions Pty Ltd
Glasgow
In office
Mid
Private salary
TECH-AGNOSTIC ROLE

The Business

CommTel Network Solutions is a leading international provider of advanced telecommunications solutions for critical services industries, with a focus on Power Utilities, Mining, Resources and Transport.

The Role

CommTel are seeking an experienced Technical Support Engineer to join our Scotland Office. Reporting directly to the UK and Europe Service Delivery Manager in the ISS Business Unit, the Technical Support Engineer will be responsible for technical assistance to our UK and European customers.

The Technical Support Engineer’s day-to-day responsibilities will include:

  • Ensuring customer issues are resolved efficiently and in a timely manner.
  • Delivery of customer support, installation and testing as required.
  • Providing technical sales support and advice.
  • Delivering proof of concept testing and reporting.
  • International travel as required to support our customers across Europe and the UK.

Essential Requirements

  • Formal qualifications in a relevant field (e.g., Dip, BSc, Higher level certificates)
  • 2-5 years hands-on experience in the telecommunications industry, preferably involving MPLS-TP, IP/MPLS, WDM, LTE, SDH, PDH, Microwave Radio.
  • Resides within the Glasgow region.
  • Excellent time management and organisational skills.
  • Excellent written and verbal communication skills.

Desirable Skills and Qualifications

  • Previous experience in utilities and/or resources industry.
  • Experience in deploying and testing of cyber security systems such as firewalls, vulnerability assessment software and penetration testing.
  • Knowledge and experience in BSS/OSS, including NMS and SNMP technology.
  • Juniper JNCIS, Cisco CCNA or CCNP and industry based cyber security certification.

The Benefits

The successful candidate will benefit from:

  • Company laptop and phone provided for business use.
  • Training and career development.
  • Exposure to multidiscipline works.
  • Access to our Employee Assistance Program.
  • Competitive remuneration and allowances.
  • Opportunity to join an ASX listed Company experiencing significant growth.

We are an inclusive and diverse workplace and strongly encourage females, Aboriginal and Torres Strait Islander people and people with diverse backgrounds to apply.

If after reviewing this advertisement you feel you are a good fit for the role and meet the listed criteria, please select apply.

Please ensure you attach a cover letter outlining your availability and suitability.

Field Technician / Engineer
hireful
Multiple locations
In office
Junior - Mid
£30,000
TECH-AGNOSTIC ROLE

Have you worked as an electrical technician or engineer in a commercial environment? Perhaps installing or servicing coffee machines, vending machines, fridges / freezers, arcade games, or similar kit? Then stop scrolling and read on - if you're looking for a new job, this could be it! This company have been brewing quality coffee for over 100 years! They are growing their team and now hiring for technicians all over the UK. This field-based role will be travelling to client sites in the region of Gatwick / Caterham / Sevenoaks and the surrounding areato install, repair and service coffee machines. You'll be working Monday to Friday 8.30 - 5.30 with 1 in 4 weekends (time off in lieu during the week) Salary £32,000 plus overtime available. You'll be provided with a company vehicle so you must have a full UK driving license. Holiday 30 days inclusive of bank holidays, plus full training provided and a friendly, supportive management team! You must have some electrical experience in a similar type of environment to be considered for this role. You should be comfortable being customer-facing and doing demos of the coffee machines when you've installed them. Interested? Then apply today!

IT - Business Development Manager
Reboot Recruit Ltd
Hemel Hempstead
In office
Junior - Mid
£35,000 - £45,000
TECH-AGNOSTIC ROLE

Business Development Executive

Hemel Hempstead Up to £45,000 Basic (Realistic Double OTE) + Benefits

Join a well-established IT and telecommunications provider delivering technology solutions to businesses across multiple sectors. With a strong reputation for service and long-term client partnerships, this is an opportunity to develop your career within a growing tech-focused sales environment where performance is recognised and rewarded.

Why apply:

  • Structured development: Ongoing sales and product training with hands-on exposure to the full sales cycle.
  • High earning potential: Uncapped commission structure with realistic double OTE.
  • Career progression: Clear pathways into senior sales roles within a growing technology business.
  • Supportive environment: Work alongside experienced sales professionals in a collaborative, high-energy team.
  • Real market opportunity: Sell relevant IT and telecoms solutions that businesses genuinely need.
  • Strong onboarding: Structured induction to set you up for success from day one.

What we’re looking for:

  • Experience in B2B sales within IT, telecommunications, or technology solutions
  • Confidence in outbound prospecting and generating new business opportunities
  • Ability to build pipeline through proactive engagement and follow-up
  • Target-driven, resilient, and commercially motivated mindset
  • Strong organisational skills and confidence using CRM systems and Microsoft Office
  • Clear communication skills with the ability to engage business decision-makers

If you re ambitious, confident in your sales ability, and looking to build a long-term career within IT and telecoms, this role offers the structure, earning potential, and progression to take your career to the next level.

Business Development Manager - Bathroom Brassware
Mitchell Maguire
Multiple locations
Hybrid
Mid - Senior
£50,000 - £55,000
TECH-AGNOSTIC ROLE

Business Development Manager Bathroom Brassware

Job Title: Area Sales Manager Bathroom Brassware

Industry Sector: Housebuilder, Housing Developer, KBB, Bathrooms, Bathroom Taps, Brassware, Showers, Sanitaryware, Tapware, Housebuilders, Regional Builders, Private Developers, Plumbing & Heating Merchants

Area to be covered: Midlands up to M62 Corridor

Remuneration: £50,000-£55,000 Neg. + Bonus and possible guarantee year one

Benefits: Fully expensed EV & Benefits Package

The role of the Business Development Manager Bathroom Brassware will involve:

  • Field sales position, promoting a distributed range of bathroom taps, showers, accessories and fittings
  • New business development position
  • Targeting regional housebuilders and smaller builders and private developers
  • Smaller amount of time managing relationships with plumbing and heating merchants (housebuilders buy from the plumbing and heating merchants)
  • A small number of leads will be provided, but it will be expected that you will have your own network of contacts with the housebuilder community
  • Required to conduct 3-4 client meetings per day
  • Inhering a new area, although you will have access to some established plumbing and heating merchant customer accounts
  • Tasked to grow the area to approx. £250,000 in 2026
  • Project sizes will vary e.g. 500 units into a national Housebuilder at circa £100-£250 per bathroom

The ideal applicant will be a Business Development Manager - Bathroom Brassware with:

  • Proven track record of field sales from within the bathroom industry
  • New business hunter mentality
  • Demonstrable track record of having sold into the housebuilder market
  • Ideally with contacts within the Housebuilder community
  • Leader rather than follower personality, prepared to challenge the MD (not a yes person)
  • Self motivated

The Company:

  • Established 30 years+
  • £17m turnover
  • Privately held

Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Housebuilder, Housing Developer, KBB, Bathrooms, Bathroom Taps, Brassware, Showers, Sanitaryware, Tapware, Housebuilders, Regional Builders, Private Developers, Plumbing & Heating Merchants

Internal Business Development Executive
Freight Personnel
Redditch
In office
Junior - Mid
£25,000 - £38,000
TECH-AGNOSTIC ROLE

Our client is a well-established Freight and European freight forwarding service, their service over the years has grown and extended to offer afull UK distribution, Pallet, Warehousing, storage and air and sea freight service

We now have an exciting opportunity for an Internal Business Development Executive based internally to join the team at the Birmingham location in Redditch. Report to the Commercial Director your role will involve:

Contacting lapsed clients and new potential customers to introduce the full range of transport and logistics services. Core services UK Palletforce, daily Irish and Channel Isle services. General freight forwarding. Storage services.
Booking appointments from leads generated for the sales team.
Dealing with any customer queries, either by telephone or email.
Dealing with any problems that require escalation.
Quoting customer rates on any of the core services that the company offer and following up for feedback.
Producing weekly job figures for bookers and non-bookers.
Covering emails for Sales Managers while they are out of the office.
General admin via email to customers.

Experience and skills required:

  • Proactive personality and team player
  • Strong communication skills
  • Attention to detail
  • Good understanding of Inco terms and customs clearance
  • Minimum of 12 Months experience in a similar role in Logistics/Transport/Freight Forwarding

Package and Benefits

Salary negotiable depending on experience, from 25,000- 38,000
Hours 9-5 Monday to Friday,
20 days holiday
Attendance allowance 200 per quarter
Pension

Business Development Executive
Travail Employment Group
Nottinghamshire
Hybrid
Junior - Mid
£40,000 - £50,000
TECH-AGNOSTIC ROLE

Newark, Permanent, Full time c£40k + Car + Commission & Bonus Our well established, family run Newark client is looking to expand their Sales team. So, if you are a passionate, experienced Business Development Executive who enjoys self-lead generation and has a hunger to succeed, with an uncapped commission structure, then this is the role for you! Duties include: Identifying new B2B pipelines and engage with prospects. Build on existing client relationships and develop additional sales opportunities Working alongside internal teams to generate quotes, create designs and issue invoices Visit client sites, prepare and present quotes Track sales activity and ROI with decision makers To be considered for the role of Business Development Executive , candidate must have a proven track record in generating and converting business. They must be a self-starter with excellent communication skills. The roles offers both Telesales and Field sales with hybrid and office opportunities. Benefits Uncapped Commission - Company Vehicle Gym Membership Hybrid Opportunities 31 days holiday (including stats) Annual Bonus Free parking on site. Travail Employment Group is acting as an employment agency in this instance.

Business Development Executive (FMCG)
Pure Staff Ltd
Bedfordshire
Remote or hybrid
Junior - Mid
£29,000 - £40,000
TECH-AGNOSTIC ROLE

The successful candidate will be targeted to grow sales within an existing portfolio of key accounts and through new business focus.

To be successful in this role, you should demonstrate tenacity to provide individual customer plans to generate additional sales in a thriving, competitive market.

Looking after circa 75 accounts, some of which are lapsed. These consist of mainly independent Wholesalers, Foodservice Operators, and Cash & Carry’s.

Tasks:

  1. Achievement of KPI’s
  2. Sales growth
  3. New business
  4. Continual prospect generation
  5. Point of sale and general branding targets
  6. New product distribution planning & execution
  7. Competitor intelligence gathering
  8. Cooking up relevant products to sample with customers
  9. Attending Trade Shows

Attributes:

  • A minimum of 2-3 year’s experience within a similar role within the FMCG sector.
  • Knowledge of the local areas and customers.
  • Driven, enthusiastic, and a real foodie.
  • Passionate, loyal, and customer focused.
  • Driver’s license.

Candidates will not be considered for this role if they do not have proven experience within the FMCG industry.

Helpdesk Engineer
Integral Recruitment Ltd
London
In office
Graduate - Junior
£25,000 - £30,000

Location: London, NW1
£25,000 - £30,000 plus payment and support for Microsoft certifications

My client is a well-established and highly regarded Managed Service Provider (MSP) based in Camden, North London. They re known for delivering outstanding service and building long-term relationships with a loyal and varied client base.

They are now looking for a customer-focussed, confident and personable Helpdesk Engineer to join their team on a permanent basis. This role is ideal for someone who has recently completed an IT apprenticeship or has 1 2 years experience in a helpdesk or IT support role within a similar organisation (MSP / IT Managed Services Provider) and is keen to develop their career within a supportive organisation.

This is a client-facing position, where you ll act as the first point of contact for clients. While technical knowledge is important, your communication skills, professionalism and ability to build rapport will be absolutely key to your success.

The Helpdesk Engineer Role:

As part of a small, close-knit service desk team, you will:

  • Be the first point of contact for all incoming client support requests via phone, email, video call and remote tools
  • Provide a warm, professional and confident experience for clients, ensuring they feel supported and informed
  • Log, triage and progress support tickets, resolving issues where possible or escalating appropriately
  • Build strong, positive client relationships through excellent service, enthusiasm and a genuine desire to help
  • Carry out 1st line troubleshooting of hardware, software and user issues
  • Assist with diagnosing, testing, repairing and deploying PCs, Macs and other devices
  • Build and deploy new devices to client environments
  • Liaise with 3rd party vendors where required
  • Create and maintain clear documentation relating to client systems and processes
  • Gain exposure to a wide range of modern technologies and MSP best practices

Technical Experience and Knowledge Required:

  • Active Directory administration
  • Windows and macOS environments
  • Microsoft Office & Microsoft 365 (Email, Teams, SharePoint)
  • Basic networking concepts (TCP/IP, switches, routers, firewalls)
  • VPNs and remote access tools

The Person - We re looking for someone who is:

  • Confident, personable and approachable, with excellent verbal and written communication skills
  • Comfortable speaking to clients at all levels and representing the business professionally
  • Passionate about IT and keen to build a long-term career in technical support
  • Proactive, enthusiastic and eager to learn from others
  • A team player who can also use their own initiative
  • Organised, reliable and able to manage multiple tasks at once
  • Calm under pressure and capable of thinking on their feet

Experience & Qualifications

  • Recently completed an IT apprenticeship or 1 2 years experience in a helpdesk / IT support role within an MSP environment
  • IT certifications are preferred but not essential, such as:
    • MS-900 / AZ-900
    • CompTIA (A+, Network+, etc.)
  • A genuine interest in technology and customer service is essential

In return, my client offers the chance to develop your technical skills considerably, gaining exposure to the latest technologies from day one. Training and support for IT certifications is offered and you will learn from a well-established and close-knit team of Engineers.

Sound interesting and something you would like to be part of? Integral Recruitment is acting as an employment agency in regard to this advertisement.

Business Development Manager
Compass Point Recruitment
Bury Saint Edmunds
In office
Mid
£35,000
TECH-AGNOSTIC ROLE

Job Title: Business Development Manager
Location: Mildenhall, Suffolk
Salary: 35,000 per annum

The Role

An opportunity has arisen for an ambitious and commercially driven Business Development Manager to join a growing organisation based in Mildenhall. This role will focus on developing new business opportunities and strengthening existing client relationships across Suffolk and the surrounding areas.

You will play a key role in driving revenue growth by identifying prospects, conducting client meetings, delivering tailored proposals, and converting opportunities into long-term partnerships.

Key Responsibilities

  • Proactively identify and target new business opportunities within a 30-mile radius of Mildenhall
  • Build, develop and maintain strong relationships with new and existing clients
  • Conduct face-to-face meetings, site visits and presentations
  • Manage the full sales cycle from initial contact through to negotiation and close
  • Prepare and deliver accurate quotations and proposals
  • Work closely with internal teams to ensure smooth onboarding and service delivery
  • Maintain accurate records of activity and pipeline management using CRM systems
  • Achieve and exceed agreed sales targets and KPIs

About You

  • Proven experience in a business development, field sales or account management role
  • Strong communication and negotiation skills
  • Self-motivated, target-driven and commercially aware
  • Comfortable with regular travel and face-to-face client engagement
  • Full UK driving licence required
  • Ability to manage your own diary and workload effectively

What’s on Offer

  • 35,000 basic salary
  • Local territory (within 30 miles of Mildenhall)
  • Opportunity to join a supportive and forward-thinking business
  • Career progression opportunities as the company grows

This role would suit a proactive sales professional who enjoys building relationships locally and has the drive to generate new business within a defined territory.

Customer Engagement Manager
Anderson Scott Solutions
Wolverhampton
Hybrid
Mid - Senior
£40,000 - £42,000

£40,000 - £42,000, plus benefits

Wolverhampton Hybrid

Due to ongoing business growth, an exciting opportunity has opened up to join a dedicated team that prioritises client success. As the primary point of contact for customers, you ll foster strong, positive relationships while ensuring their needs are met and their expectations are clear. Your focus will be on driving customer satisfaction and retention, helping clients achieve their goals while strengthening long-term partnerships.

Main Areas of Responsibility for the Customer Engagement Manager:

  • Responds to enquiries and concerns from customers
  • Arranges regular customer reviews and advising the most effective approach to achieve their goals
  • Manages relationship between business and customers handling contracts, licencing, quotes, processing jobs and orders and approving time sheets for invoicing
  • Identifies expansion and other contract opportunities
  • Ensure customers ultimately have realistic expectations, and they are clear of what we can deliver, and when we can deliver it
  • Ensures regular contact with every customer
  • Retains commercial ownership of customer projects and attends steering meetings as appropriate

Skills and Experience for the Customer Engagement Manager:

  • 3 years+ experience with ERP system such as Microsoft Dynamics Business Central or similar, or subscription-based software solution in a customer facing role
  • Excellent communication skills
  • Commercially minded with the ability to build strong relationships
  • Time management skills necessary to handle a heavy workload
  • Solid IT skills including a proficiency with common software applications

You will be required to work 37.5 hours per week but there is possible flexibility in start/finish times and work pattern once you are fully integrated into the business. Initially, it will be mainly office based during the knowledge gaining process but hybrid available after that. Hours between 8am and 6pm.

Benefits:

  • Hybrid working
  • 25 days annual leave plus Bank Holidays
  • 2 additional leave days
  • Free parking
  • Pension scheme
  • Amazing location and offices
Business Development Executive (Fasteners / B2B)
Ernest Gordon Recruitment Limited
Multiple locations
Remote or hybrid
Junior - Mid
£35,000 - £40,000
TECH-AGNOSTIC ROLE

35,000 - 40,000 + Uncapped Commission (OTE 45k- 50k) + Car Allowance + Product Training + Career Progression + Remote

South of England

Are you a sales professional, looking to join a company who will provide product training, uncapped earning potential, and a clear progression pathway into senior business development?

On offer is an excellent opportunity to join a growing fastener distribution business in a high-autonomy role. You’ll receive hands-on training, ongoing mentoring, and exposure to the full sales cycle, while building valuable technical skills.

In this role, you will take ownership of your own territory across the South of England, developing distributor relationships and learning how to identify opportunities for specialised fasteners.

This role would suit a Sales Executive or technically minded commercial professional looking for a long-term career in technical sales with uncapped commission and clear routes into senior BDM or Account Management positions.

The Role:

  • Develop and manage distributor accounts across your territory
    Attend customer meetings, site visits, and project discussions
    Manage your own diary and customer call cycle
    Build and maintain a sales pipeline from lead generation to deal closure
    Maintain CRM records and sales activity
    Receive structured sales and product training with clear progression into senior roles

The Person:

  • Sales experience in the fasteners industry, or similar
    Full UK driving licence

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

Reference Number: BBBH23994

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Business Development Executive
Aspion
Yorkshire
In office
Graduate - Junior
£26,000 - £28,000
TECH-AGNOSTIC ROLE

Sales Executive
Location: Bradford
Salary: £26,000 - £28,000 + Bonus

About the Role

A growing manufacturing business in Bradford is seeking a proactive Sales Executive to join their team. This is a hands-on role where you will be responsible for identifying, qualifying, and nurturing new business opportunities. The position offers excellent progression potential into a full sales or marketing role for the right candidate.

You ll combine digital media and analytical skills with strong communication abilities to turn enquiries into qualified leads and support the sales team in converting them into business.

Key Responsibilities

  • Research and identify potential leads via LinkedIn, website enquiries, industry databases, and other channels
  • Contact and fully qualify leads through phone, email, and other methods
  • Follow up on quotes provided to customers to maximise conversion opportunities
  • Analyse data to identify high-value prospects and emerging trends
  • Maintain an up-to-date database of leads and prospects for the sales team
  • Collaborate with technical and customer service teams to ensure lead quality and customer satisfaction
  • Support the development and implementation of lead generation strategies
  • Track and report on lead generation metrics to the Head of Sales

Person Specification

  • Recent graduate or previous experience in Lead Generation, Business Development, Sales, or Marketing
  • Strong verbal and written communication skills
  • Can-do attitude with an analytical approach to problem-solving
  • Highly organised and able to prioritise tasks effectively
  • Comfortable working independently and as part of a team
  • Proficient with LinkedIn, CRM tools, and other lead generation software
  • Interested in developing into a full sales or marketing role

Benefits

  • Competitive salary of between £26,000 to £28,000 plus bonus/commission structure
  • Excellent career progression opportunities into sales or marketing roles
  • Exposure to both technical and commercial aspects of the business
  • Supportive and collaborative team environment

Apply Now

If you are ambitious, confident, and ready to make an impact in a fast-growing manufacturing business, we want to hear from you. Apply today to take the next step in your career.

Business Development Manager (Waste Management)
CW Executive Search Ltd
Warwickshire
In office
Mid - Senior
£45,000 - £65,000
TECH-AGNOSTIC ROLE

Job Specification

Job Title: Business Development Manager

Objective of the role

As a Business Development Manager, you will be a customer-centric professional who thrives in a fast-paced environment and is passionate about contributing to the business success, playing a crucial role in the growth and expansion of our clients company. The role focuses on identifying new business opportunities, building strong client relationships, and driving sales to increase revenue, whilst supporting the allocated region with the ongoing management and success of the existing client base.

Main Duties

  • Demonstrate excellent customer service and sales skills, placing the customer at the heart of every interaction.
  • Identifying and securing new business and new customer opportunities in line with agreed targets and KPIs.
  • Attend conferences, events, and networking meetings to promote the company and expand its reach.
  • Develop and maintain a sales strategy for your region to ensure your KPIs and revenue targets are met.
  • Build and maintain strong relationships with the new and existing client base selling the full range of our services, whilst ensuring the customer sales journey is best in class.
  • Creating quotations and proposals in line with the company’s quality standards, whilst ensuring effective and efficient customer service.
  • Qualifying opportunities to ensure a win rate of above 50%.
  • Work closely with the Internal Sales Team (CSEs) to maximise opportunities for the Group, including performing site visits to support internal sales teams and Key Account Managers to suit the needs of the business.
  • Working collaboratively with your local team to ensure client retention is maintained throughout your allocated region and in line with KPIs.
  • Work with key stakeholders for the response to bids and tenders.
  • Utilising the in-house CRM system to effectively log client interactions daily.
  • Supporting the finance team with invoice queries and payment resolutions.

Person Specification

Essential Professional Qualities

  • Relevant experience in sales/business development, typically 3 years or more.
  • Strong track record of meeting/exceeding sales targets.
  • Experience in prospecting for new customers.
  • Strong communication skills, both verbal and written.
  • Adaptable and effective in a fast-paced work environment.
  • Strong telephone, oral and written communication skills.
  • Sales and opportunity qualification training is preferred (BANT, MEDDIC, Sandler etc).
  • Proficient in CRM utilisation.

Essential Personal Qualities

  • A strong work ethic.
  • Best-in-class negotiation skills.
  • Problem-Solving ability
  • Strong telephone, oral and written communication skills.
  • A team player with a proactive and positive attitude.
  • A desire to learn new skills and thrive in a team environment.
  • Innovative and forward-thinking.
  • Exceptional timekeeping and time management

If a CW Executive Search consultant does not reach out within 2 weeks of your application you have unfortunately been unsuccessful.

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