Make yourself visible and let companies apply to you.
Roles
Customer Success & Account Management Jobs
Overview
Looking for top Customer Success and Account Management jobs? Explore the best opportunities to advance your career in client relations, account growth, and customer retention. Find your next role in Customer Success and Account Management today on Haystack—where IT professionals connect with leading employers.
Business Development Manager
CPJ Recruitment
Glasgow
Hybrid
Mid - Senior
£35,000 - £40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
  • Lucrative new business field sales role selling service contracts
  • Business Development Manager market leading global facilities services provider

Business Development Manager Service Contracts

Area: Yorkshire / County Durham / Lancs / North East ( TS HG YO DL LA ) our client will also consider strong candidates in NE and DH

The Role of Business Development Manager

  • This is a field-based Business Development Manager position where you will target B2B clients and sell high-demand facilities services.
  • You will engage with decision-makers such as business owners, procurement teams, and senior managers.
  • As a Business Development Manager, your focus will be on new business generation identifying prospects, self-generating appointments, and building a strong pipeline of opportunities.
  • You will be selling an essential service with strong market demand, so your ability to identify and engage target customers will be key.
  • Order values are high, offering outstanding earning potential the average Business Development Manager earns around 70,000, with top performers exceeding 80,000.
  • The role is field-based four days a week, with one day working from home.
  • You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team.

The Company hiring a Business Development Manager

If you are looking to join an international organisation that truly values its people, look no further!

Our client has an exceptional name and reputation in the facilities services industry, providing a range of solutions to corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention.

As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing.

If you are a proactive Business Development Manager who is not currently getting the recognition, financial reward, or career growth you deserve this could be the opportunity you have been waiting for.

  • Leading blue-chip international organisation with an exceptional reputation
  • Best in class training, development and support with clear paths into Key Accounts and People Management
  • Be apart of a dynamic collaborative culture with camaraderie and support

The Candidate for the Business Development Manager

  • Minimum 2 years B2B field sales experience
  • New business focus and mind set
  • Ability to converse with decision makers at all levels
  • Desire for a career (not just a job) with motivation to maximise earning potential

The Package on Offer for the Business Development Manager

  • Up to 40,000 basic salary
  • 60 000 OTE (uncapped, paid quarterly)
  • Hybrid company car
  • 25 days holiday plus 8 bank holidays
  • Employee Assistance Programme
  • Pension scheme
  • Private healthcare
  • Discounted gym membership
  • iPad / Laptop / iPhone & full corporate benefits

Ref: CPJ1797

Senior National Account Manager
Procter & Gamble
Multiple locations
Hybrid
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Location

Weybridge

Job Description

Looking for a role where your ideas matter, your growth is supported, and your impact is real? At P&G, we believe in building talent from within. That means you’ll start strong and grow even stronger.

This is a unique opportunity to join the sales team as a Senior National Account Manager - with roles available in Weybridge, Surrey!

Overview Of The Role

We are recruiting for specific Senior National Account Management roles across our top customers in several key brand and product categories. Final portfolio assignments will be made at a later stage in the process, ensuring the best fit, for both you and the business. This flexibility allows us to match your strengths with the right opportunity.

As a Senior National Account Manager, you will lead strategic account management across key categories and retail partners, crafting and selling tailored customer plans that drive mutual growth and outperform the competition.

Business responsibility can vary, but most SNAM roles have a sales target between £20mil-£100mil.

Responsibilities:

  • Create and execute winning customer plans.
  • Lead negotiations and manage trade budgets.
  • Collaborate with cross-functional teams to deliver seamless execution.
  • Monitor performance and adjust strategies to stay ahead.
  • Drive efficiency in forecasting and supply chain planning.
  • Be a visible leader and influencer across the business.

What you can expect:

  • Meaningful work from Day 1: From Day 1, you’ll be working some of the UK’s best loved brands. You’ll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start.
  • Continuous Development: Our culture is built on a foundation of continually developing our people. At P&G we offer a career, not just a job, and will empower you to become the best at what you do through continuous learning opportunities, a varied career path, and the opportunity to work alongside inspiring people.
  • Empowering Culture: You will collaborate on impactful projects within a supportive environment where the company values are always embraced and expressed, and diversity is celebrated.

What we offer you:

  • Head Office Location:  This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility.
  • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our UK Sales Team spend 3 days of their week collaborating together in our offices or at our external partners or customers. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done.
  • Competitive Compensation and Benefits: P&G take a Total Rewards approach meaning on top of your salary, which is reviewed annually, you can expect a whole range of benefits. These include a generous Double Match Pension Scheme; Private Medical Insurance; P&G Contributed Share Programme; 25 Days’ Holiday, Onsite Gym, and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you.

Job Qualifications

We would love to hear from you if you have:

  • Account management experience with the UK&I ‘s leading retailers, or experience within FMCG as a buyer working for a leading retailer.
  • A proven record of delivering outstanding business results and exceeding targets.
  • A clear understanding of how to execute winning plans with key retailers.
  • Experience managing and improving efficiency of sales forecasts and trade funds budgets.
  • Successful examples of leadership and passion for winning.
  • Hold a valid UK Driving License.

Right to Work:

For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change.

P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment.

At P&G #weseeequal

We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click here if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience.

Job Schedule

Full time

Job Number

R000140926

Job Segmentation

Experienced Professionals

Starting Pay / Salary Range

Gas Engineer Worcester Bosch
StartMonday
Morden
Remote or hybrid
Mid
£40,000
RECENTLY POSTED

Gas Engineer - Worcester Bosch

Boiler Manufacturer Training

1x BS postcode (Bristol, etc)

  • Do you live in the listed postcodes?
  • Have a Boiler Breakdown & Fault-finding experience?
  • Want the stability of working for a leading Boiler Manufacturer?

The UK’s award winning premium Boiler Manufacturer are expanding their field service team and are seeking a PAYE Gas Breakdown Engineer in the listed postcode area, to undertake servicing, fault-finding and repair on their Boilers (no system work).

Why Worcester Bosch?

  • Initial & ongoing Worcester Bosch training
  • Full product support
  • Van with all parts & spares - restocked while you sleep!
  • Only work on Worcester Bosch products
  • Start your day from home

Working Hours:

  • Monday to Friday
  • Saturdays on rota
  • No Sundays, No Callout, No Shifts, No Standby!
  • Home based working in a region

Are You?

Are you a self motivated Gas Engineer, Heating Engineer, Boiler Engineer organised with good customer facing skills and Boiler Breakdown/Fault-finding ability?

Product training will be provided to those who possess;

  • Previous Faultfinding or Breakdown experience (ideally 2+yrs)
  • ACS Core & Boilers certification (CCN1 and CEN1)
  • Able to use a multi-meter
  • Full UK Driving Licence - required
  • Live in the postcode required
  • Experience of working on boilers manufacturers which may include; Worcester Bosch, Vaillant, Viessman, Baxi, Ideal Boilers, Gloworm, Potterton, Alpha Heating, etc

Salary & Benefits:

PAYE directly employed with the Boiler Manufacturer Worcester Bosch.

Starting package of £44,384 based on;

  • Basic salary of £40,700 + £684 Lunch Allowance + circa £2000 Company Bonus
  • Company Van - Fully expensed with Private use option including fuel
  • Overtime
  • 33 days holiday (25+Banks)
  • Company Pension scheme to 8%
  • Optional Healthcare scheme
  • Life Assurance & sickness scheme
  • Discount on Bosch products
  • Perk Box - discounts on gym memberships, shopping, etc
  • Uniform, laptop, all specialist tools

Gas Engineer, live in the listed postcode area & Interested?

Please apply or reach us at Start Monday now!

Experience; Gas Engineer, Heating Engineer, Gas Technician, Boiler Engineer, Worcester Bosch Engineer, Vaillant Engineer, Viessman Engineer, Baxi Engineer, British Gas Engineer, Homeserve, Ideal Engineer

Branch Supervisor
Wolseley UK Limited
Stratford-upon-Avon
In office
Junior - Mid
£29,000
RECENTLY POSTED

Salary:

£29,000 per annum + Bonus + Excellent Benefits

Branch Supervisor - Horndean (PO8 9JU) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to a salary of £29,000 there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Horndean, you’ll be responsible for:

  • Assisting the Branch Manager with the day to day running and operations within this small branch.
  • Supervise and support branch staff, providing guidance, training, and performance feedback.
  • Serving customers on the trade counter, offering advice and product knowledge.
  • Building rapport with customers & suppliers, responding to any queries and processing sales.
  • General warehouse duties including, goods in & out, picking and packing customer orders.
  • Branch merchandising.

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have to be a successful Branch Supervisor…

  • Previous industry or merchant experience would be desirable but not essential as training can be provided.
  • Prior supervisory experience in a retail customer service environment
  • Willingness to learn and collaborate within a small team environment and step up to run the branch in the Branch Managers absence.
  • Excellent communication skills and confidence interacting with customers

We look forward to receiving your application!

#ACHS100

Business Development Executive
CDM Recruitment
Yorkshire
Hybrid
Graduate - Junior
£27,500 - £30,000
TECH-AGNOSTIC ROLE

We re currently working with a growing organisation who are looking to appoint a Business Development Analyst to support their ongoing expansion plans. This is a key hire for the business and will suit someone who enjoys research-led work and contributing directly to commercial growth.

The Role

This position will support the commercial growth of a well-established organisation by delivering high-quality research and insight across markets, competitors, and potential customers.

The Business Development Analyst will work closely with senior stakeholders and commercial teams to gather, analyse, and interpret information that informs strategic decisions, new market entry, and business development activity.

Responsibilities will include researching market conditions and trends, assessing growth opportunities, and evaluating competitive positioning. The role will also involve identifying and profiling prospective organisations, partners, and key decision-makers to support targeted outreach and long-term growth planning.

A key part of the role is translating complex data into clear, practical insight. This will include producing structured reports, maintaining research documentation and CRM records, and presenting findings in a concise, commercially focused manner.

The successful candidate will act as a central research resource for the business, contributing to proposals, presentations, and strategic discussions while ensuring decision-makers have access to accurate, up-to-date information.

Candidate Requirements

Essential

  • Strong research and analytical skills
  • Excellent communication and presentation skills
  • Proficiency in Excel, Google Sheets, and research tools
  • Ability to work independently and manage multiple priorities

Desirable

  • Experience using CRM systems (e.g. Glenniganst)
  • Background in B2B research, consulting, business development, or strategy-focused roles

Benefits

  • Competitve salary
  • Excellent career progression
  • Life insurance
  • Chrismas bonus
  • Pension
Business Development Manager
Buchan and London Recruitment
Berkshire
Hybrid
Mid
£40,000 - £47,000
TECH-AGNOSTIC ROLE

Sales - Wantage, Oxfordshire (Hybrid) 2 Days at home 3 in the office

Salary is £35,000 to £40,000 dependant on experience with £6750-£9000 guarenteed comm s depending on experience.

Our Client is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point and security technologies to a very hungry market. The products and services we sell are always in high demand.

We are a privately owned, award-winning business that has become a recognised leader in its industry and much like the industry itself, our company has been in continual rapid growth since its inception in 2005. Our headquarters are situated in the most beautiful of surroundings, with the offices set within a series of modern barn conversions right in the heart of the Oxfordshire countryside.

Our friendly, diligent team work closely together to ensure our continued success and it s that success that our vendors and resellers benefit from when they jump aboard. We are currently expanding our team to support the continued growth of TP-Link s VIGI surveillance and security product line.

Position Summary

As a Business Development Manager for TP-Link VIGI Solutions, you will be responsible for growing revenue and market share by building relationships, generating leads, and closing business across both existing and new reseller partners. The role will be evenly split between account development of current customers (50%) and targeting competitive vendors customers to gain market share (50%).

Principal Duties:

Account Development (50%)

  • Manage and grow revenue within an assigned portfolio of existing reseller partners.
  • Identify upsell and cross-sell opportunities within the TP-Link VIGI product range.
  • Conduct regular partner calls, webinars, and meetings to educate and promote new offerings.
  • Collaborate with internal teams to drive demand generation campaigns and follow up on leads.
  • Track and report on pipeline and forecast growth.
  • Cross sell the organisations products into the customers to increase the overall revenue spend of the account

New Business Acquisition (50%)

  • Identify and approach potential partners currently aligned with competitive surveillance vendors (e.g., Hikvision, Dahua, Ubiquiti).
  • Position TP-Link VIGI as a compelling alternative based on value, quality, service, and channel support.
  • Build tailored propositions to convert competitor business to TP-Link.
  • Work closely with the marketing team to drive targeted campaigns and events.
  • Build and manage a competitive displacement pipeline.

Knowledge & Skill Requirements

Proven experience in business development or sales, ideally within IT distribution or a surveillance/security background.

Strong understanding of channel sales and partner ecosystems.

Knowledge or experience with CCTV, surveillance, or TP-Link products is highly desirable.

Excellent communication, negotiation, and presentation skills.

Self-motivated, target-driven and able to manage multiple priorities.

Competence with CRM systems and pipeline management tools.

Excellent telephone skills

High degree of accuracy

Demonstrated ability to prioritise issues

Must be able to deal with technical product information

Ability to build strong working relationships both internally and externally

Excellent communication skills both verbal and written

Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation

If you join us we want you to feel valued which is why we offer a very competitive benefits package:

  • Commission
  • Hybrid Working
  • Learning and Development Plan
  • Pathway Training Platform
  • Motivosity Reward and Recognition system
  • On Site Gym
  • Perk Vouchers
  • Pool table/ Batak/Table Football
  • 25 days holiday
  • 1 Well Being day
  • Birthday Bonus
  • Anniversary Bonus
  • Pension Scheme
  • Medical Scheme
  • Sick Pay
  • Life Insurance 4 x salary
Technical Support Engineer (API & Microservices) - Remote
Salt
Location not specified
Fully remote
Mid - Senior
£200/day - £300/day

Technical Support Engineer (API & Microservices) - Software Solution - Remote

Daily rate: £200 - £300 (Inside IR35)

Duration: 9 months

Start: 5th January 2026

My client is looking for a Technical Support Engineer to join our team on a freelance basis. You will play a key role in delivering exceptional technical support for a suite of API-based software microservices and associated fintech products. This role requires strong technical capability, excellent client-facing communication skills, and the ability to operate in a fast-paced and evolving environment.

Key Responsibilities

  • Deliver an exceptional client support experience, maintaining end-to-end accountability for resolving issues and providing timely updates.
  • Provide hands-on technical support for API-based microservices, troubleshooting connectivity issues, microservice interactions, software components, and network-related problems.
  • Diagnose and resolve technical incidents, escalating appropriately while maintaining ownership of client communication.
  • Liaise cross-functionally with Engineering, Product Management, Cloud Operations, and other teams to resolve complex technical issues.
  • Support the setup, optimisation, and ongoing management of support processes and tools, with a flexible mindset as systems evolve.
  • Act as the central communication bridge between the client and internal teams, ensuring updates remain accurate and consistent in a single source of truth.
  • Ensure all support issues are documented and recorded, and encourage clients to raise issues through formal support channels rather than informal ones (e.g., Slack).
  • Monitor, analyse, and report on support metrics to identify trends, performance against SLAs, and areas for improvement.
  • Produce monthly reports to track support KPIs and service performance over time.
  • Develop and maintain documentation, including support processes, troubleshooting guides, FAQs, and knowledge articles.
  • Contribute to a culture of continuous improvement, internal knowledge sharing, and operational excellence.
  • Build and maintain strong client relationships, ensuring high customer satisfaction.
  • Stay informed on the latest developments in our product and service offerings.

Skills & Attributes

  • Strong interpersonal and client-facing communication skills.
  • Impeccable written and spoken English.
  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
  • Proven experience as a Technical Support Engineer (preferably in a large organisation).
  • Strong technical proficiency in APIs, microservice architectures, software development fundamentals, and network troubleshooting.
  • Flexible mindset capable of balancing interim processes with a long-term, scalable vision.
  • Excellent analytical and problem-solving abilities.
  • Ability to clearly articulate technical concepts to non-technical stakeholders.
  • Self-motivated, able to work independently or as part of a team.
  • Strong client-focus and a commitment to delivering world-class support.
  • Professional, friendly, and highly detail-oriented.
  • Experience supporting large enterprise clients.

Preferred Qualifications

  • Experience with Accounting and/or AI-related technologies.
  • Familiarity with support ticketing systems and CRMs (e.g., Salesforce, ServiceNow).
  • Certifications related to technical support, SRE, cloud operations, or relevant technologies.
  • Experience with observability tools such as Grafana or New Relic.
  • Fluency in French or German (strong bonus).
  • Experience collaborating with Legal, Public Affairs, or Communications teams.
  • Background in Account Management or Client Success.

Team Structure & Logistics

  • You will join a team of four Support Engineers, operating on a weekly on-call rotation (approximately once every 4 weeks).
  • During your on-call week, you must be contactable during bank holidays for incident response.
  • Coordination of annual leave with other team members is expected to ensure full coverage.

*Rates depend on experience and client requirements

Page 101 of 101
Frequently asked questions
Haystack features a wide range of Customer Success & Account Management roles, from entry-level Customer Success Representatives to Senior Account Managers and Directors, across various industries including SaaS, IT services, and tech startups.
You can apply directly through our platform by creating a profile, uploading your resume, and clicking the 'Apply' button on the job listing. Some jobs may redirect you to the company’s application page.
Yes, Haystack includes both remote and on-site Customer Success & Account Management jobs. You can filter job listings based on location preferences to find remote opportunities.
Employers typically seek strong communication, problem-solving, relationship-building skills, proficiency with CRM tools like Salesforce, and experience in account management or customer success strategies.
Absolutely! By signing up with your email, you can create customized job alerts to receive notifications about new Customer Success & Account Management openings that match your preferences.