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Looking for top Customer Success and Account Management jobs? Explore the best opportunities to advance your career in client relations, account growth, and customer retention. Find your next role in Customer Success and Account Management today on Haystack—where IT professionals connect with leading employers.
ICT Technician - Schools
hireful
Berkshire
In office
Junior - Mid
£28,000 - £31,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on

Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location: West Ham, East London

Salary: £26k-£31k base salary + Zones 1-6 travelcard worth circa £3k (FREE TRAVEL in and out of work all year round)

What you will bring to the role:

  • Previous experience in an IT Support capacity up to 2nd line would be great, but not essential.
  • Experience of working within a school, academy or College would be very highly desired and advantageous.
  • Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
  • Experience supporting Office 365
  • Excellent customer services skills with a passion for providing a customer facing first class service.

If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!

Front of House Officer - E1, London - England
Ward Security
London
In office
Junior - Mid
£15/hour
TECH-AGNOSTIC ROLE
Front of House Officer - E1, London - England,

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

We are seeking an experienced and adaptable Front of House Officer to safeguard a prominent facility in Central London.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role :                         Front of House Officer
Pay Rate:                    £15.00 per hour
Shift Pattern:             Mon - Fri days 60hrs weekly
Location :                 E1, London
Role Requirements: SIA License

Benefits include:

  • Financial support for SIA Licensing and renewal
  • Cycle to work salary sacrifice scheme
  • Company Pension scheme
  • Life Assurance benefits
  • Employee referral scheme
  • Progression, training, and development opportunities

Additional benefits we offer via our ReWard  membership :

  • Discounted gym membership
  • Discounts at major retailers and travel suppliers
  • Restaurant and Supermarket vouchers
  • Cinema tickets
  • Access to 24/7 free Employee Assistance programme

Must have:

  • Valid SIA licence
  • Good customer service and communication skills
  • Proven work experience as a Front of House Officer(min 1year)
  • Excellent customer service and communication skills
  • First Aid trained
  • Professional attitude and appearance
  • Have an ability to deliver succinct and clear verbal and written reports where necessary.
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Surveillance skills and detail orientation
  • 5-year checkable work history
  • IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

  • Act as a point of contact and information center to staff and visitors.
  • Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
  • Report any issues to the supervisor or duty manager
  • Always conduct yourself in a professional manner
  • Respond to emergencies
  • Deal with conflict in an appropriate manner if required
  • Write up incidents to the standard expected by Management
  • Carry out ID checks
  • Be vigilant to the Health and Safety risks
  • Work on own initiative
Security Officer - EC2A, London - England
Ward Security
London
In office
Junior - Mid
£15/hour
TECH-AGNOSTIC ROLE
Security Officer - EC2A, London - England,

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role :                         Security Officer
Pay Rate:                    £15.01 per hour
Shift Pattern:               Mon - Fri days 11hrs daily 55hrs weekly
Location :                   EC2A , London .
Role Requirements: SIA License

Benefits include:

  • Financial support for SIA Licensing and renewal
  • Cycle to work salary sacrifice scheme
  • Company Pension scheme
  • Life Assurance benefits
  • Employee referral scheme
  • Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership :

  • Discounted gym membership
  • Discounts at major retailers and travel suppliers
  • Restaurant and Supermarket vouchers
  • Cinema tickets
  • Access to 24/7 free Employee Assistance programme

Must have:

  • Valid SIA licence
  • Good customer service and communication skills
  • Proven work experience as a Security Officer(min 1year)
  • Excellent customer service and communication skills
  • Professional attitude and appearance
  • Have an ability to deliver succinct and clear verbal and written reports where necessary.
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Experience within a Cooperate Security (min 1year)
  • Surveillance skills and detail orientation
  • 5-year checkable work history
  • IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

  • Act as a point of contact and information center to staff and visitors.
  • Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
  • Report any issues to the supervisor or duty manager
  • Always conduct yourself in a professional manner
  • Respond to emergencies
  • Deal with conflict in an appropriate manner if required
  • Write up incidents to the standard expected by Management
  • Carry out ID checks
  • Be vigilant to the Health and Safety risks
  • Work on own initiative
  • Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Insurance Claims Graduate - Halifax
Covea Insurance
Halifax
Hybrid
Graduate
Private salary
TECH-AGNOSTIC ROLE

We have an exciting opportunity to join us here at Covéa Insurance as a Insurance Claims Graduate . In this role you’ll be based within our Third‑Party & Technical Claims function, gaining the skills to become a technical specialist over a 3 year Graduate programme.

At Covéa, we’re here to help people protect against the worst happening and put it right if it does - and you’ll play a real part in making that happen.

This role is based on site at our Halifax office. We believe that working together in person fosters stronger collaboration, deeper engagement, and supports your professional growth! We’re open to flexible hours and patterns that support your life and learning.

About the Team -

Our Third‑Party Claims teams handle claims where our customers’ negligence is alleged across both Commercial Lines Motor and Personal Lines Motor. We pride ourselves on controlling third‑party claim costs proactively and efficiently while delivering exceptional service to customers and broker partners throughout the life of a claim.

What will help you stand out -

  • A 2:1 degree in any subject – We’re particularly interested in hearing from candidates with a law background.
  • A curious, analytical mindset with strong attention to detail and sound judgement.
  • Clear, confident communication - verbal and written - and a knack for building positive relationships.
  • Planning & organisation skills, with the ability to balance study and work, meet deadlines and keep momentum.
  • A genuine commitment to inclusive teamwork , collaboration and continuous improvement.

You don’t need prior insurance experience - bring your potential, motivation and willingness to learn. We’ll help with the rest.

What will the 3 year Graduate Programme look like?

Year 1 – Foundations in Third‑Party Claims

  • Learn the end‑to‑end claims journey, from notification to settlement, with guided exposure to liability assessment, negotiation and cost control.
  • Build excellence in customer experience and Consumer Duty - treating all customers fairly and understanding your part in delivering a memorable, right‑first‑time service.
  • Rotation across core teams to understand processes, controls and the critical metrics that keep customers and the business protected.

Year 2 – Technical depth & Complex Caseloads

  • Take on a supervised personal caseload of more complex third‑party claims , developing judgement to achieve cost‑effective outcomes.
  • Join technical case huddles and market forums; share insights with stakeholders to influence best practice and improvements.
  • Strengthen skills in analysis , planning , organising and minimising claims leakage , supported by experienced handlers and leaders.

Year 3 – Specialist Impact & Leadership Behaviours

  • Act as a developing technical referral point , supporting others through case discussions and bite‑size training you help to deliver.
  • Lead improvement initiatives to refine strategy, processes and controls; evaluate performance and recommend enhancements.
  • Embed our leadership behaviours - professionalism, integrity, inclusive communication and driving positive change .

Your Development -

  • You’ll enrol in a dedicated, structured progression path to enhance and develop not only your technical skills, but also softer skills too.
  • You will be invited to study towards the Level 6 Insurance Professional qualification : you’ll study this alongside the programme with dedicated study time, mentoring and exam support.
  • Access to learning modules, technical workshops and continuous professional development to accelerate your journey into a Lead Technician technical pathway over time.

What you’ll be doing day‑to‑day

  • Investigate, evaluate and progress third‑party claims toward fair, efficient resolution.
  • Collaborate across claims, underwriting, suppliers and brokers to deliver great outcomes and reduce unnecessary cost.
  • Uphold Consumer Duty and do the right thing - complying with regulatory requirements and our internal best practices, including data protection and fraud awareness.

Why join us?

  • Real responsibility from day one, with rotations that build breadth and depth.
  • A clear development framework and structured learning plan backed by line managers, mentors and technical specialists.
  • Hybrid working and flexibility—balance matters here.
  • Annual pay review  – plus performance bonuses (up to 30% depending on level)
  • Generous holidays  – 25 days + bank holidays, with buy/sell options
  • Pension perks  – 7.5% employer contribution, rising to 9% with your input
  • A culture where everyone belongs – We’re committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive
  • Mental & financial support  – Through our dedicated Wellbeing group
  • Career growth  – Training, qualifications & apprenticeships to help you thrive
  • Health & wellbeing  – Private medical cover, 24/7 Virtual GP, health checks, flu jabs & more
  • Drive in style  – Tusker Car Scheme with fully maintained insured vehicles
  • Extra savings  – Gym discounts, Cycle to Work, and retail offers via Perkpal
  • And much more !

Ready to start your journey?

This is more than just a job—it’s a chance to grow, develop and be part of something great. Apply now and build skills that will last a lifetime.

As a Disability Confident Employer, we’re committed to fair and accessible recruitment. If you need any adjustments, support or alternative application options during the recruitment process, then please reach out to our Recruitment Team at

Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role.

Salary:

Working hours:

36.25

Senior Regional Underwriter - Halifax; Reading
Covea Insurance
Halifax
Hybrid
Senior
Private salary

Senior Regional Underwriter - Halifax

We have an exciting opportunity to join us here at Covéa Insurance  as aSenior Regional Underwriter , within our eTrade function!

At Covéa Insurance , we’re all about protecting what matters most - whether it’s your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, we’re here to make a real difference.

The eTrade team is fast-paced, innovative, and customer-focused. They deliver exceptional service with top SLA performance and outstanding feedback, while embracing technology and continuous improvement. Join us for a supportive culture, real career growth, and the chance to make an impact.

This role is based on site at our Halifax or Reading office. We believe that working together in person fosters stronger collaboration, deeper engagement, and supports your professional growth!

Your future starts here! Join us and build skills that will last a lifetime.

What does a day-to-day look like?

  • Acting as a key referral point for technical queries for internal and external stakeholders
  • Proving training and coaching to team members on technical underwriting, effective trading and soft skills, whilst developing ideas to increase team productivity, efficiency and profitability
  • Managing high-level customer complaints and acting as an escalation point to ensure queries are fulfilled, and complaints are concluded satisfactorily
  • Performance managing team members to ensure delivery of technical experience and market leading service
  • Adapting departmental plans and priorities to address any resource challenges
  • Optimising customer service, efficiency and productivity by recommeding and implementing new service measures and initiatives
  • Representing the function by maintaining presence at relevant forums relating to Customer Experience, operational matters and compliance
  • Monitoring eTrade management information and providing feedback to the rest of the business

What will help you stand out?

  • Proven experience in eTrade products and strong proficiency across SME product lines
  • Strong teamwork skills such as collaboration, empowerment and the ability to coach, guide and develop
  • Ability to identify training needs to create high performing teams
  • Strong customer service ethos, proactively looking to improve the quality of service provided to all customers
  • Proactive in planning, prioritising and executing objectives and goals
  • Delivery focus, with enthusiasm and resilience
  • Strong communication skills – written, verbal and nonverbal
  • Proven effective trading skills and commercial awareness
  • Ability to manage and identify operational risk
  • Cert CII qualified ideally
Not sure if you tick every box? That’s okay!   At Covéa, we know that great people don’t always meet every single requirement listed in a job ad. If this role excites you and you think you could be a good fit, we’d love to hear from you - so go ahead and apply! We’re all about building a diverse, inclusive team where everyone can thrive.

Why join us?

  • Flexible working  – 36.25 hours a week with flexitime & hybrid options
  • Annual pay review  – plus performance bonuses (up to 30% depending on level)
  • Generous holidays  – 25–27 days + bank holidays, with buy/sell options
  • Pension perks  – 7.5% employer contribution, rising to 9% with your input
  • A culture where everyone belongs – we’re committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive
  • Mental & financial support  – through our dedicated Wellbeing group
  • Career growth  – training, qualifications & apprenticeships to help you thrive
  • Health & wellbeing  – private medical cover, 24/7 Virtual GP, health checks, flu jabs & more
  • Drive in style  – Tusker Car Scheme with fully maintained insured vehicles
  • Extra savings  – gym discounts, Cycle to Work, and retail offers via Perkpal
  • And much more !

Excited about this opportunity? So are we! 
Apply today and be part of our journey.

As a Disability Confident Employer, we’re committed to fair and accessible recruitment. If you need any adjustments,  support or alternative application options during the Recruitment process, then please reach out to Megan Barraclough or one of our Team at
Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role.

Salary:

Dependent on Experience

Working hours:

36.25

Assistant Regional Underwriter - Reading; Halifax
Covea Insurance
Reading
Hybrid
Junior - Mid
Private salary

Assistant Regional Underwriter - Reading

We have an exciting opportunity to join us here at Covéa Insurance as an Assistant Regional Underwriter , within our eTrade Team !

At Covéa Insurance , we’re all about protecting what matters most - whether it’s your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, we’re here to make a real difference.

In this role, you’ll be working in a team made up of experienced commercial underwriters.

This is a hybrid position, combining the best of both worlds - working from home and spending time in our Reading or Halifax office.

This is more than just a job - it’s a chance to grow, develop, and be part of something great.

What does a day-to-day look like?

  • Act as a key referral point for technical insurance queries, supporting both external customers and internal colleagues.
  • Champion effective trading practices and collaborate on initiatives to improve efficiency, profitability, and service quality.
  • Underwrite SME commercial referrals within Covéa’s strategy and authority, maintaining accurate records and audit trails.
  • Build and maintain strong relationships with broker partners and internal stakeholders to support business growth.
  • Stay informed on the SME and e-Traded insurance market, sharing insights and trends with colleagues and product leads.
  • Contribute to strategic projects and provide feedback on underwriting and pricing trends to enhance portfolio performance.

Do you have what it takes?

  • Strong team player with excellent time management, organisational skills, and the ability to thrive in a fast-paced environment.
  • Confident communicator with a professional telephone manner and a commitment to delivering outstanding customer service.
  • Motivated, resilient, and ambitious with a positive attitude toward learning and personal development.
  • Skilled in prioritising tasks, solving problems, and maintaining attention to detail under pressure.
  • Knowledgeable about market trends and legal/industry developments, with a passion for continuous improvement.

Not sure if you tick every box? That’s okay!
At Covéa, we know that great people don’t always meet every single requirement listed in a job ad. If this role excites you and you think you could be a good fit, we’d love to hear from you - so go ahead and apply! We’re all about building a diverse, inclusive team where everyone can thrive.

Why join us?

  • Flexible working – 36.25 hours a week with flexitime & hybrid options
  • Annual pay review – plus performance bonuses (up to 30% depending on level)
  • Generous holidays – 25–27 days + bank holidays, with buy/sell options
  • Pension perks – 7.5% employer contribution, rising to 9% with your input
  • A culture where everyone belongs – we’re committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive
  • Mental & financial support – through our dedicated Wellbeing group
  • Career growth – training, qualifications & apprenticeships to help you thrive
  • Health & wellbeing – private medical cover, 24/7 Virtual GP, health checks, flu jabs & more
  • Drive in style – Tusker Car Scheme with fully maintained insured vehicles
  • Extra savings – gym discounts, Cycle to Work, and retail offers via Perkpal
  • And much more !

Excited about this opportunity? So are we!  
Apply today and be part of our journey.

As a Disability Confident Employer, we’re committed to fair and accessible recruitment. If you need any adjustments ,  support or alternative application o ptions during the Recruitment process, then please reach out to Megan Barraclough or one of our Team at .

Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role.

Salary:

Dependent on Experience

Working hours:

36.25

Senior Support Engineer
APRIL QUEST LIMITED
Kidlington
Remote or hybrid
Senior
£55,000
TECH-AGNOSTIC ROLE

Info about the company An innovative and industry-leading organisation specialising in the development of high-end navigation and positioning systems for the Autonomous vehicles, Aerospace Drones, Geo Mapping and Robotics sectors. Info about what the x2 Support Engineer role entails X 2 brand new Support Engineer/ Test & Diagnosis Engineer roles as our client splits their Customer Support and a Test/QA team into 2 functions and creates a new support team, focused on the UK, Europe and Latin America markets. You will be happy to travel globally (all expenses paid), with a can-do approach and a desire to provide an excellent customer experience. Essential Requirements for the x2 Senior Support Engineer / Test & Diagnosis Engineer roles Technical degree in engineering or equivalent experience (Electronics, Electrical, Telecommunications or Mathematics would also be good). Experience with technical troubleshooting & fault diagnostics for complex hardware/software/electronics. A methodical fault-finding approach Technical support / fault finding experience within products in industry sectors such as Autonomous vehicles, Aerospace (Drones), Telecoms (antenna, aerials etc), Surveying or Robotics Able to work in a customer facing environment - working under pressure, liaising with internal and external stakeholders. Happy to travel within the UK, Europe and Latin America sometimes at short notice Desirable Requirements for the x2 Senior Support Engineer / Test & Diagnosis roles GNSS / Tracking & Monitoring / Georeferencing / Precision Control / Positioning / Localisation / MEMS / Inertial navigation / LIDAR / Sensor fusion type product experience. Experience working with automotive test houses. Experience working with different cultures across Asia, Latin America, Europe etc would be helpful but not essential. Benefits Holiday entitlement - 27 days + bank holidays Pension 5% employer contributions Group Income Protection Insurance Scheme Death In Service Scheme Electric Vehicle Scheme Wellness initiatives + others If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isnt already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website.

Business Development Manager - Nursing Agency
Rivet Care and Education
Birmingham
Hybrid
Mid - Senior
£36,000 - £42,000
TECH-AGNOSTIC ROLE

Business Development Manager Nursing & Healthcare Staffing (Birmingham)

Hybrid Role

About Us

Rivet Care is a leading healthcare recruitment agency committed to delivering high-quality, compliant staffing solutions to healthcare providers across the UK. As an NHS-approved framework supplier, we support hospitals, care homes, supported living services and private healthcare organisations with reliable, skilled professionals. With a strong focus on personalised service and long-term partnerships, we help clients meet their staffing needs efficiently while upholding the highest standards of care and compliance.

Job Summary

We are seeking a proactive and results-driven Business Development Manager to grow our client base and revenue stream. You will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and promoting our healthcare staffing services to key decision-makers in organisations such as NHS trusts, private hospitals, nursing homes, and care providers.

Key Responsibilities

  • Business Growth: Identify, target and secure new clients within the healthcare sector.
  • Relationship Building: Develop and maintain strong relationships with existing and potential clients (e.g., NHS, care homes, private clinics).
  • Client Engagement: Lead meetings, presentations, and negotiations to convert prospects into long-term partners.
  • Collaboration: Work closely with internal recruitment and account teams to ensure seamless onboarding and service delivery.
  • Reporting: Maintain accurate records of client interactions, pipeline activity and sales outcomes.

Skills & Qualifications

  • Experience: Proven track record in business development, sales, or account management ideally within healthcare staffing, recruitment, or a related service sector.
  • Planning & Organisation: Strong organisational skills with the ability to manage multiple opportunities effectively.
  • Professionalism: Understanding of healthcare compliance and professional standards is desirable.

What We Offer

  • Competitive salary with performance-based incentives
  • Hybrid Working.
  • Supportive team environment and ongoing professional development.
Business Development Manager Trade
James Grace
Coalville
In office
Mid
£35,000 - £39,000
TECH-AGNOSTIC ROLE

BUSINESS DEVELOPMENT MANAGER INSTALLER AND TRADE Construction Industry Salary: £35,000 - £39,000 + uncapped commission Location: Coalville Our client, a leading company in the Construction Manufacturing sector, is seeking a permanent Installer & Trade-focused Business Development Manager to help take it to the next level. This role is hands-on, proactive, and relationship-led. You ll proactively engage installers, landscapers, and trade professionals - qualifying opportunity, and systematically building a long-term installer base. It s about momentum over time: onboarding new installers and driving loyalty. You ll work through a large national prospect list, re-engage dormant accounts, and play a key role in developing the installer programme. This role is for you if you: • Enjoy outbound sales and building relationships from scratch • Are comfortable speaking with hands-on trade customers • Like working methodically towards long-term account growth • Want a role where effort directly translates into results What our client can offer • Established products with strong installer demand • Clear installer growth strategy • Uncapped commission with strong earning potential • Supportive leadership and room to grow as the network scales

Business Development Executive
Red King Resourcing
Berkshire
In office
Junior - Mid
£35,000 - £38,000

My client are looking for a Business Development Executive to join them on a permanent basis.

The Business Development Executive will be responsible for identifying new business opportunities, building strong relationships with C level contacts, and driving revenue through strategic initiatives. This individual will work closely with the sales and marketing teams to increase brand awareness and contribute to the company’s long-term business success.

You will be booking appointments for the senior sales people to convert in to sales.

  • Lead Generation: Identify and generate new business opportunities through research, networking, and outreach to prospective clients.
  • Client Acquisition: Develop and nurture relationships with potential clients to convert leads into successful partnerships.
  • Market Research: Analyze market trends, customer needs, and competitors to identify new opportunities and stay ahead of industry developments.
  • Sales Strategy: Work closely with the sales team to create tailored sales strategies, presentations, and proposals for prospective clients.
  • Client Relationship Management: Maintain strong relationships with existing clients to ensure long-term partnerships and repeat business.
  • Negotiation and Closing: Engage in contract negotiations, pricing discussions, and close deals to meet or exceed sales targets.
  • Reporting: Provide regular reports on sales activities, pipeline, and results to senior management.
  • Collaboration: Work with cross-functional teams, including marketing, operations, and product development, to ensure the seamless delivery of services and solutions to clients.

You will work in a variety of sectors including Infrastructure, Financial Services, Facilities Management, Construction, IT/Telecoms, Government and Transport

The successful candidate will have the following:

Experience in B2B/B2C sales - outbound sales, cold calling, relationship building etc.

A proactive, resilient nature, with strong organisational and time management skills

An excellent work ethic, strong team work and a willingness to ‘get stuck in’

The ability to commute to our head office within 1 hour, which is located just outside of Reading.

Right to work in the UK

Please send your CV to the relevant email address to find out more!

Business Development Executive (Smart Home Technology)
Ernest Gordon Recruitment Limited
Reading
Hybrid
Graduate - Junior
£35,000 - £40,000
TECH-AGNOSTIC ROLE

Theale
35,000 - 40,000 + Commission / Bonus + Hybrid Training + Paid International Travel + Progression

Are you a Business Development Executive that is interested in working in a global business that is revolutionizing the smart home industry? Do you want to work with an exceptionally talented team that will invest heavily in your progression and training whilst increasing your earning potential?

On offer is the chance to work with a global leader in the smart home and connected devices industry, with no experience you could kick start your career in sales and business development.

The company offer best in class training, including optional all expenses travel to their HQ in Austria to meet the other offices, network and play with the products.

In this role, you will work with an already established team that can offer one on one training from industry experts, clear guidance on how to succeed and the ability to work with cutting edge technology.

The ideal candidate will be someone with an interest in tech or engineering that is driven and motivated to elevate their career and learn from the best.

THE ROLE:

  • Work with the current Business Development Manager to identify new prospects
  • Identify decision makers in potential clients
  • Set up client meetings to discuss the products
  • Contact the warm leads that are shared daily

THE PERSON:

  • Have a keen interest in Tech or Engineering
  • Sales experience

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website

Business Development Manager - Fire
Complii
Multiple locations
Hybrid
Mid - Senior
Private salary

We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential.

What s in it for you?
We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension.

Here s a look at some of the things you ll be doing:
• Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings
• Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory
• Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations
• Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future

Can you show experience in some of these areas:
• Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment
• Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth
• Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments
• Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting

Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience.

Introducing our organisation:

For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.

Business Development Manager - Lancashire
Aspire Recruitment
Preston
In office
Mid
£32,000 - £40,000
TECH-AGNOSTIC ROLE

Salary: £30,000 £40,000 basic uncapped commission
Hours: Full time Monday - Friday

We are recruiting on behalf of our client based in Runcorn, who are expanding their sales team. They are looking for ambitious, confident and driven individuals to join a fast-paced, target-driven environment.

Key Responsibilities

  • Conduct outbound calls and emails to generate new business
  • Identify and qualify new leads across multiple sectors
  • Build and maintain strong relationships with clients
  • Close sales and meet or exceed monthly and quarterly targets
  • Prepare sales proposals, quotes, and presentations
  • Maintain accurate records of customer interactions in the CRM system
  • Collaborate with internal teams to develop sales strategies
  • Stay up-to-date with market trends, competitor activity and product knowledge
  • Attend sales meetings, training and networking events as required
  • Provide excellent post-sale support to ensure client satisfaction and repeat business

Skills & Experience

  • Proven experience in outbound sales, lead generation or business development
  • Excellent communication and interpersonal skills
  • Target-focused and self-motivated
  • Eager to grow in a fast-paced sales environment

Benefits

  • Competitive salary uncapped commission
  • Modern office environment in Runcorn
  • Free parking and supportive team culture

If you re ready to take your sales career to the next level, apply now to join a high-performing team

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.

We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Business Development Manager - Luxury Packaging
Taylor Higson
Gloucester
Fully remote
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

: Business Development Manager Luxury Packaging

Location Remote UK (Gloucestershire site, with travel to client sites as needed)
Salary: Open DOE uncapped commission

The Company

The company is a specialist in premium, custom luxury packaging solutions from rigid gift boxes and magnetic closures to bespoke inserts and branded finishes. With over two decades of experience in design, manufacturing and distribution, we support brands in creating standout packaging that enhances perception, drives brand loyalty, and elevates unboxing experiences.

The Role

We re seeking a dynamic Packaging Salesperson to drive new business growth and deepen relationships with existing clients. You ll act as the face of our brand, expertly promoting our bespoke luxury packaging services and helping clients discover how premium packaging can transform product perception and commercial success.

This role is ideal for someone passionate about design, packaging innovation, and consultative sales someone who thrives on building trust, delivering tailored solutions, and exceeding targets.

Key Responsibilities

  • New business development within the luxury packaging industry
  • Managing the full sales cycle from lead generation to close
  • Working across a variety of sectors (including healthy and beauty, drinks and luxury retail)
  • A keen eye for detail, pride in quality work and passion for luxury design.
  • A consultative selling style with the ability to build rapport quickly and influence decision-makers.
  • Excellent presentation, negotiation and communication skills.

Requirements

  • Proven experience selling the luxury packaging industry
  • Existing network within packaging industry specifically luxury packaging
  • Understands where to find opportunities and has a strong network
  • Commercially minded with confidence selling premium solutions
  • Comfortable working autonomously in a growing SME
  • Sector background flexible network and credibility matter most

Ref: (phone number removed)

IT Support Engineer (MSP / Retail)
Ernest Gordon Recruitment Limited
Essex
In office
Junior - Mid
£27,000
TECH-AGNOSTIC ROLE

Waltham Abbey
27,000 + Training + Progression + Company Benefits

Are you an IT Support Engineer looking to join a fast-growing, award-winning support company that works with high-end brands?

Do you want to join a tight-knit company which offers comprehensive software training way above the fundamentals, a good team culture and have the opportunity to utilize their best in class training suite?

On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression

In this role you will be going through support tickets, ensuring SLA’s are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day.

The ideal candidate has experience as an IT Support Engineer or similar within an MSP environment that wants to progress their career and work daily with industry experts who will help springboard your career.

The job:

  • Trouble Shooting
  • Managing multiple IT Support Tickets
  • Ensuring SLAs are met
  • Learn from industry experts to upskill yourself

The person

  • IT background
  • Good communicator
  • Commutable to Loughton
  • MSP experience desirable

Reference: BBBH23976

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position.
The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Business Development Executive
Pathfinder
Leeds
Fully remote
Mid - Senior
£40,000 - £50,000
TECH-AGNOSTIC ROLE

Remote (UK)

Business Development Executive
Cyber Security - Sales & Account Management

Business Development Executive required by an award-winning cybersecurity consultancy with CREST, CHECK and ISO accreditations. This is an opportunity for an experienced cybersecurity sales professional looking to join a recognised provider delivering SOC, managed security, incident response, penetration testing and compliance services within the cybersecurity sector.

As their Business Development Executive, hitting target, increasing your earnings and progressing your career is both achievable and far less stressful. You’ll be given existing accounts and supported while developing new business by their marketing, bid management and accredited technical teams. The company s extensive certifications, awards, impressive customer portfolio and case study libraries will give you unarguable credibility and access to sales opportunities that other cybersecurity firms simply can’t reach.

Core Requirements

  • Demonstrated successful experience as a Business Development Executive or similar new business sales professional selling security solutions or IT services, preferably within the cybersecurity sector
  • Strong track record of consistently meeting or exceeding sales targets
  • Confident managing high-level negotiations with senior stakeholders and decision-makers
  • Proficiency in CRM systems
  • Self starter, happy and effective working remotely.
  • This role may suit candidates currently working as a Business Development Manager, Account Manager, Key Account Manager, Sales Executive or Sales Manager within cybersecurity or related IT services markets

The Offering

  • A basic salary up to £50,000
  • Highly incentivising bonus structure (circa £100k OTE)
  • Remote working
  • Career development pathways
  • Comprehensive benefits package (including private medical insurance, enhanced holiday allowance, nursery scheme and additional benefits)

Get in touch to find out more.

Service Delivery Manager
Focus Resourcing
Cardiff
Hybrid
Senior - Leader
Private salary

Our superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team.

You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining exceptional service and driving continual improvement.

You’ll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice.

The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some time spent at customer HQs in London (roughly twice per month).

What you’ll be doing:

  • Main point of contact for key customers, building trusted relationships and championing their needs.
  • Manage contracts and SLAs, reviewing performance and ensuring compliance.
  • Lead major incidents; coordinating technical teams and keeping customers informed.
  • Work closely with senior stakeholders to discuss service performance, priorities, and improvement plans.
  • Manage third-party suppliers to maintain service quality.
  • Use data and analytics to identify trends and drive service improvements.
  • Lead and support continuous service improvement initiatives.
  • Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR.
  • Mentor and guide service delivery team members, helping to set high standards for customer service.
  • Oversee smooth onboarding and transition processes for new customers.

What we’re looking for:

  • 5+ years’ experience in IT Managed Services within the public or private sector.
  • Strong understanding of ITSM and ITIL best practices.
  • Proven experience in customer-facing leadership roles.
  • Analytical and data-driven approach to problem-solving and improvement.
  • Excellent communication skills and confidence working with senior stakeholders.
  • Resilient, adaptable, and comfortable working in a fast-paced environment.

Salary & Benefits:

Salary will be negotiable depending on experience.

You will also receive a comprehensive benefits package including:

  • Private Medical Insurance delivered through BUPA.
  • Company pension scheme.
  • Group income protection.
  • 23 days holiday plus bank holidays.
  • Life cover (4 x basic salary).
  • Free on-site parking.
  • Excellent reward & recognition scheme.
  • Genuine opportunities to grow and develop professionally within the business.
  • Discounted gym membership

This is an exciting opportunity to join a highly successful organisation in the next stage of their continued growth. If this role sounds like it could be you then we’d love to hear from you!

Business Development Manager
Daniel Owen Ltd
Reading
Hybrid
Mid - Senior
£80,000 - £90,000
TECH-AGNOSTIC ROLE

Sector: Building and Construction
Location: Reading/London
Salary: 80,000 - 90,000 DOE + Commission

Business Development Manager Overview

Our client is seeking an experienced Business Development Manager to play a key front-line role in generating new business and opportunities across the property and construction sector.

Key Responsibilities

Relationship Building & Networking

  • Attend networking events, industry functions, and meetings to raise brand awareness and generate opportunities.
  • Manage key contacts through regular client entertainment.
  • Organise, plan, and deliver monthly networking events to expand and strengthen the professional network.

Lead Generation & Market Engagement

  • Generate leads through third-party partners and direct outreach.
  • Own the end-to-end lead qualification process, from first contact through to attending Tier 1 appointments.
  • Create project-specific win strategies and successfully onboard internal project teams.

CRM, Research & Intelligence

  • Maintain a clean, accurate, and actionable CRM with up-to-date contact details, notes, and lead statuses.
  • Monitor weekly database activity and provide strategic oversight to ensure leads progress effectively through the funnel.

Pipeline & Strategy Management

  • Create and maintain a forward-looking pipeline of high-value opportunities.
  • Regularly review, qualify, and progress leads to maximise conversion.

Values & Behaviours

Humble

  • Approaches work with openness, curiosity, and a willingness to learn.
  • Actively seeks feedback and supports the development of others.

Hungry

  • Proactively identifies opportunities to improve processes and performance.
  • Embraces challenges and takes initiative to expand impact.

Smart

  • Communicates clearly, listens actively, and builds trust-based relationships.

Skills & Experience

  • Proven experience in a Business Development role within construction, property, or a related sector.
  • Strong existing network across Tenants, Agents, Consultants, and Landlords.

What’s on Offer

  • Entertainment budget (client lunches, events, networking).
  • Supportive, collaborative culture with clear values.
  • Genuine opportunity to shape the business development strategy and pipeline.
  • Uncapped and competitive Commission scheme
Senior Account Manager
Anderson Scott Solutions
Reading
Hybrid
Senior
£60,000 - £65,000

Senior Account Manager Microsoft Dynamics 365 Business Central

UK South, Hybrid/Remote 1 to 2 days in the office per month.

£60,000 - £65,000

As a Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention, account growth, and overall satisfaction.

Key Responsibilities:

  • Own and develop long-term relationships with a portfolio of high-value, complex customers.
  • Build and maintain account strategies aligned with customer objectives, challenges, and business priorities.
  • Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders.
  • Serve as the primary commercial point of contact for your accounts.
  • Set and manage clear expectations around scope, delivery, and timelines.
  • Coordinate internal teams to ensure customer actions are completed, outcomes are delivered, and accountability is clear.
  • Identify and drive opportunities for account growth, including upsell, cross-sell, contract expansion, and service optimization.
  • Create and manage revenue and growth plans for each account.
  • Lead contract renewals and commercial negotiations, ensuring alignment with customer value.
  • Proactively identify and mitigate risks to customer satisfaction and retention.
  • Contribute to the ongoing development and maturity of account management practices across the business.
  • Champion best practices in customer engagement, retention, and commercial strategy.

Skills & Experience:

  • 5+ years experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software environments.
  • Strong experience with Microsoft Dynamics 365 Business Central.
  • Proven ability to manage complex, multi-stakeholder customer relationships.
  • Strong commercial acumen with a track record of driving account growth and retention.
  • Excellent communication skills, confident engaging at operational and senior leadership levels.
  • Highly organized, able to manage competing priorities across multiple accounts.
  • Familiarity with Hubspot CRM is advantageous.

Benefits

Competitive salary, generous leave (including your birthday off), pension from day 1, Critical Illness and Death in Service cover, EV Salary Sacrifice Scheme, Employee Assistance Programme, flu vaccinations, Microsoft certification training, and access to cutting-edge Microsoft tools in a digitally innovative workplace.

Business Development Executive
i2i Recruitment Consultancy
Cheltenham
Hybrid
Junior - Mid
£25,000 - £30,000
TECH-AGNOSTIC ROLE

What’s in it for you?

  • Market-leading salary with uncapped earning potential
  • £1,000 joining bonus
  • Bonus scheme with realistic on-target earnings
  • Company pension and pension salary sacrifice scheme
  • Cycle to Work scheme
  • Subsidised gym membership
  • Subsidised parking and travel
  • Discounted dining at selected venues
  • Modern, central office locations
  • Regular company events and social activities, including overseas trips
  • Additional day off to celebrate your birthday
  • Annual leave purchase scheme
  • Supportive, training-focused environment with clear long-term career prospects

Must have’s

  • Previous experience in a sales or business development role
  • Excellent communication and interpersonal skills
  • Confident handling a high volume of inbound and outbound calls
  • Self-motivated with strong organisational skills
  • Positive, proactive and professional approach
  • Proficient in Microsoft Office packages
  • Full clean UK driving licence and willingness to travel between offices and visit agents

Nice to have’s

  • Experience within property, legal or conveyancing environments
  • Experience attending networking events or building external partnerships

So, what will you be doing?

  • Acting as a first point of contact for prospective clients
  • Preparing and issuing quotes professionally to maximise matter conversion
  • Building strong relationships with estate agents and key partners
  • Liaising with and updating agents under Partner supervision
  • Visiting agents and attending networking events
  • Supporting and organising agent events and other business development initiatives
  • Contributing to the continued growth and success of the firm

Interested? Send your CV to Ella at i2i Recruitment today! Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.

Senior Business Development Executive
Birchrose Associates
London
Hybrid
Senior
£50,000 - £60,000
TECH-AGNOSTIC ROLE

The Firm

Our client is a leading international law firm with a strong UK presence and an outstanding reputation within the Real Estate sector. With one of the largest Real Estate teams in Europe - comprising over 90 partners and 300 lawyers - the practice is consistently ranked Band/Tier 1 across Chambers and Legal 500 directories. Due to maternity leave, the firm is now seeking a Business Development & Marketing Executive to join its established Real Estate BD team. This role can be based in London, Manchester or Sheffield and sits within a collaborative team of five, reporting to the Hiring Manager.

The Opportunity

This is a maternity cover position offering a salary of £52,500 with hybrid working (3 days in the office). The successful candidate will support a truly market-leading Real Estate practice across pitching, marketing, communications and client development initiatives.

Key responsibilities include:

  • Supporting the production of pitches and capability statements, maintaining pitch content and credentials lists, and preparing first draft submissions
  • Monitoring pitch outcomes and updating the firm’s pitch database
  • Assisting with brochures and marketing collateral, liaising with BD Managers and Design teams
  • Updating social media channels and supporting website and microsite content updates
  • Supporting the preparation of legal directory and award submissions
  • Assisting with the execution of UK and international events, including invitations, delegate materials and event coordination
  • Supporting key account management processes, including updating client reports and preparing materials for client relationship meetings
  • Maintaining and updating the CRM system (Centric), including managing marketing lists and running reports for BD initiatives
  • Building strong working relationships across the global BD, Marketing and Communications teams
  • Supporting wider strategic initiatives as required by the Head of Practice Group and Sector Marketing

Requirements

  • Previous Business Development & Marketing experience within a legal or professional services environment
  • Experience supporting pitches, campaigns, practice group marketing and client targeting
  • Strong written and verbal communication skills
  • Confident working with data and presenting complex information clearly and concisely
  • Strong numerical skills and attention to detail
  • Experience using CRM systems and relevant IT packages

Vacancy Highlights

  • Hybrid working: 3 days in the office
  • Competitive benefits package including bonus scheme, private medical insurance and enhanced parental leave

For a confidential discussion regarding this Business Development & Marketing Executive opportunity, please contact Birchrose Associates.

Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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Frequently asked questions
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