Our client is a leading global company offering guiding and travel technology, group guiding systems, A1 powered translation products, audio guides in many languages to Museums, Art Galleries, attraction and visitor experiences. We require fluency in Italian and English. We seek a Head of Operations UK & Ireland who will work closely with travel clients such as tour operators, OTAs, cruise lines, coach operators, wholesalers and many of their attraction clients. As Head of Operations UK & Ireland you will lead and manage all operational activities, focusing on the distribution of equipment, managing a team in London and Dublin, recruit seasonal staff, act as a senior escalation point for operational issues and be the point of contact to key clients, handling all enquiries and bookings. The role would suit someone with a logistics background, or from a tour operator where you have been managing an operations team. You will need to have a strong customer service background and enjoy working with the travel trade as part of your role you will attend trade shows and attend clients' meetings to account manage your key accounts. You will need to have strong man management skills and candidates fluent in Italian will be given preference! We can only consider candidates with a proven background in the tourism and travel industry or have worked in logistics. The role will be office based Mondays to Fridays choice of 8am 4pm or 9am to 5pm. Successful candidates will be contacted within 24 hours of receipt of CV.

£250 per week basic + uncapped commission (realistic OTE £75,000+)

Office based Pontefract WF8

Full Time - Monday to Friday 9am - 5pm

Salary & Commission

• £250 per week basic salary
• Attractive commission on first 3 months’ retainers
• Expected OTE: £75,000 per year
• High volume of leads provided
• Additional opportunity to generate and book your own appointments
• High-reward role for high performers

Are you a driven, hungry sales professional who thrives on closing deals and building relationships? Do you want to be part of a fast-growing, modern agency at the forefront of AI-powered search marketing?

Essheo is a specialist search marketing agency delivering expert SEO and Paid Ads (Google & META) campaigns for ambitious companies across the UK and USA.

Since the launch of AI, the digital marketing landscape has shifted dramatically - and we are perfectly positioned to capitalise on this new era of growth. Demand is high, opportunity is massive, and we’re expanding our sales team to match.

We’re looking for a confident, resilient Business Development Executive to help grow our client base across the UK and USA.

The Role

You’ll be responsible for converting high volumes of warm leads, prospecting new opportunities, and driving new client acquisition. This is a performance-focused role with strong earning potential for the right individual.

Key Responsibilities (Typical BDM Activities)

• Calling and qualifying inbound leads
• Proactive outbound prospecting (cold calling, LinkedIn outreach, email campaigns)
• Booking and attending sales appointments (virtual & phone-based)
• Following up consistently with prospects
• Building and maintaining a strong sales pipeline
• Identifying decision-makers within UK & USA businesses
• Presenting Essheo’s SEO & Paid Ads solutions
• Preparing proposals and negotiating deals
• Closing new business and securing retainers
• CRM management and accurate pipeline reporting
• Working closely with marketing and delivery teams
• Building long-term client relationships
• Upselling and cross-selling opportunities

What We’re Looking For

• Strong communication and persuasion skills
• Confident on the phone
• Target-driven and self-motivated
• Resilient and comfortable handling objections
• Experience in sales (marketing/agency experience a bonus)
• Organised with strong follow-up discipline
• Ambitious and money-motivated

Benefits

• 21 days holiday + Bank Holidays
• Christmas break off
• Modern, forward-thinking company culture
• Fun team environment
• Social events
• Corporate days out (races, golf days, etc.)
• Travel expenses paid
• High-growth industry exposure (AI-driven marketing)

Why Join Essheo?

• We operate in two of the world’s biggest markets - UK & USA
• We specialise in SEO & Paid Ads - high-demand services
• AI disruption = major growth opportunity
• You’ll be joining a modern agency with serious ambition
• Strong earning potential from day one

If you’re competitive, driven, and ready to build a serious income in a thriving digital industry, we want to hear from you.

Apply now and grow with Essheo.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Milnthorpe, Cumbria
£30,000 - £35,000 (depending on experience)

Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare?

Whether youre just starting your career in technology or want to take your customer service experience in a new direction, this could be the perfect opportunity for you.

Founded in 1984, 4S DAWN Clinical Software is a world-leading provider of software that helps hospitals and clinics safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety.

Were now looking for a friendly, motivated Application Support Technician to join our team.

About the role

In this people-focused role, youll support our customers by helping them use our software confidently and effectively. Youll respond to queries, investigate issues, and work with colleagues to resolve them quickly. Youll also be involved in setting up new systems, making sure everything runs smoothly for our customers from day one.

You dont need to be a technical expert; what matters most is that youre curious, enjoy learning, and are confident communicating with people. Well provide full training to help you build the technical skills you need.

What youll do

• Support customers by responding to queries and helping them get the most from our software
• Troubleshoot issues and work with our team to resolve them quickly and effectively
• Assist with new software setups and testing to make sure everything is ready for use
• Be part of a friendly team committed to improving patient care
• Act as a trusted software consultant, using creativity and insight to help customers unlock the full potential of the applications tools and features in solving their real-world challenges

What were looking for

• A good understanding of computers and networks, or the enthusiasm to learn
• Excellent communication skills and a professional, helpful approach on the phone and by email
• A degree (or equivalent) or other relevant qualification

Experience with programming (such as SQL, HTML, or JavaScript) or databases is helpful but not essential; well teach you what you need to know.

Why join us?

• A supportive, friendly working environment with hybrid working (split between home and our Milnthorpe office)
• Clear opportunities to grow your career, from application support to software development or project delivery
• A chance to be part of a mission-led company improving patient safety around the world

Please note, youll need to live within a commutable distance (around 2030 miles) of Milnthorpe, Cumbria.

If youre ready to build a rewarding career helping customers and making a difference in healthcare, wed love to hear from you. Select the Apply button today.

Other organisations may call this role Software Support Technician, IT Support Technician, Technical Support Analyst, 1st Line Technician, Helpdesk Technician, Desktop Support Technician, 1st Line Analyst, Customer Support Technician, Software Support Engineer, Systems Support Technician, or Helpdesk Support Technician.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You’ll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability.

Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard.

In this role, you’ll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare.

You’ll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards.

Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies.

Practitioner and supervisory or management experience are desirable for this role, as well as relevant qualifications.

If you’re hardworking, resilient, reflective, with a strong ethical duty of care and a commitment to safeguarding vulnerable individuals, we encourage you to apply.

Vacancy Reference Number: 92306

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

Location: Worcestershire - UK coverage

Salary: 50k - 70k Depending on experience

Additional perks and bonuses are included

A leading freight forwarding business is seeking a commercially strong Business Development Manager to drive revenue growth across its core Road Freight services, with opportunity to develop Air & Sea Freight sales.

You will be a key sales driver, responsible for generating new business, managing key accounts, and increasing market penetration across designated territories.

What We’re Looking For

• Proven success in sales within freight forwarding, logistics, or transport sectors
• Strong exposure to road freight
• Experience with Air & Sea freight sales (preferred)
• Track record of meeting and exceeding sales targets
• Excellent relationship building, negotiation, and communication skills
• Self-motivated and able to work independently in a mobile, target-driven role

Why This Role?

This is a high-impact sales position ideal for someone who thrives on building relationships, enjoys autonomy, and has a passion for logistics. You’ll be joining a respected freight business where you can directly influence growth and shape your own success.

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Senior Freight Business Development Manager

Birmingham
40,000 - 50,000 Basic Salary
OTE 80,000+ (Uncapped Commission)
Car Allowance - Benefits Package - Profit scheme bonuses

About the Opportunity

An exceptional opportunity has arisen to join one of the UK’s most established and respected independent logistics providers at their Birmingham branch.

With over 150 years of heritage, this award-winning organisation has built a reputation for excellence across Ocean Freight, Road Freight, Air Freight and multimodal logistics solutions. Recognised in the Sunday Times Top Track 250 and consistently acknowledged for industry innovation, service excellence and employee engagement, the company combines long-term stability with ambitious growth plans.

This is an opportunity to join a financially strong, privately owned business that values long-term relationships - both with customers and its people.

The Role

We are seeking an experienced and commercially driven Freight Business Development Manager specialising in Ocean and Road Freight solutions.

You will be responsible for:

Identifying and securing new business opportunities across Ocean & European Road Freight

Developing strategic sales plans to grow territory revenue

Managing the full sales cycle from prospecting through to onboarding

Building long-term client relationships across SME and corporate sectors

Collaborating with internal operations teams to deliver tailored logistics solutions

Maintaining strong pipeline management and accurate forecasting

Representing the business professionally in the Birmingham and wider Midlands market

What We’re Looking For

Proven track record in Ocean Freight and/or European Road Freight sales

Demonstrable success in winning new business within freight forwarding

Strong commercial acumen and negotiation skills

Self-motivated, target-driven mindset

Ability to develop relationships at all levels

Experience working within a structured freight forwarding environment

This role would suit a high-performing freight sales professional looking to join a large, established organisation with strong operational support and excellent earning potential.

What’s On Offer

40,000 - 50,000 base salary (dependent on experience)

OTE of 80,000+ (uncapped commission structure)

Car allowance

Contributory pension scheme

25 days holiday + bank holidays

Long-term career progression opportunities

Structured training and development support

The stability of a long-established, financially secure business

A professional, team-focused culture with strong operational backing

Why Join?

Work for a highly respected UK logistics brand with 150+ years of trading history

Recognised in national business rankings including the Sunday Times Top Track 250

Multi-award-winning organisation for logistics excellence and service

Privately owned with strong values and long-term strategic growth

Genuine career progression opportunities within a national network

If you are an ambitious Ocean or Road Freight sales professional looking for stability, brand strength and strong earning potential in the Birmingham market, this is an opportunity not to be missed.

Apply now for a confidential discussion.

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Corporate Learning Solutions - Hybrid (Remote + 2 3 Days Office-Based)
My client who is an established and growing corporate training provider is seeking an ambitious Training Business Development Manager to drive new business growth across the UK and international markets.

This is a consultative, solutions-led sales role focused on selling technical, management, and business skills training programmes to senior decision-makers. It offers genuine ownership, strong earning potential, and the opportunity to make a visible commercial impact.

This opportunity would suit a proactive B2B sales professional who enjoys building pipelines, influencing at senior level, and closing high-value opportunities.

The Role The successful candidate will:

• Identify and secure new corporate clients across enterprise and mid-market organisations
• Build, manage, and convert a strong pipeline of qualified prospects
• Engage senior stakeholders including Heads of L&D, HR Directors, VP/SVP and C-suite leaders
• Lead consultative sales conversations focused on business impact and performance outcomes
• Collaborate with subject matter experts to develop tailored training solutions
• Manage proposals, negotiations, and contract closure
• Provide regular pipeline updates and market insights to leadership
• Attend client meetings in the UK and internationally when required

This is a high-autonomy position with responsibility for driving revenue growth within a defined territory.

Candidates are likely to have:

• 3+ years experience in B2B business development or consultative sales
• A proven track record of generating new business and exceeding revenue targets
• Experience selling solutions, services, or professional offerings (training, L&D, consultancy, SaaS, professional services, or similar)
• Confidence engaging and influencing senior decision-makers
• Strong questioning, listening, and negotiation skills
• A commercially driven, self-motivated approach
• Comfort working in a hybrid environment

What s on Offer

• Competitive basic salary with attractive OTE potential
• Clear ownership of client relationships and revenue growth
• Supportive and collaborative team environment
• Excellent working facilities and on-site parking
• Defined career progression opportunities

This is an excellent opportunity for a results-driven sales professional seeking autonomy, earning potential, and long-term career growth within a respected training organisation.

Applications are encouraged promptly.
Due to the volume of interest, only shortlisted candidates will be contacted.

2 Month Contract (Likely to be extended)
Location: Dartford (Office-Based)
Rate: 130 per day (Inside IR35)

We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You’ll be joining a young office team and providing essential administrative support to keep the project running smoothly.

Key Responsibilities:
Making outbound calls to users to arrange device deliveries and collections
Updating and maintaining spreadsheets and project trackers
Monitoring and recording Proof of Deliveries (PODs)
Managing tickets within the customer system (ServiceNow)
Providing general administrative support as required

Skills & Experience Needed:
Strong customer service background with confidence communicating across multiple channels
Good organisation and attention to detail
Basic Excel / spreadsheet skills
BPSS clearance within the last 6 months - or willingness to be checked prior to starting

If you’re available and would like to learn more, please contact: (url removed) or (phone number removed)

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

UK Field-Based Confidential Appointment

ReQuire Consultancy is supporting a long-established UK manufacturer with the appointment of a commercially driven Business Development Manager on an exclusive confidential basis.

This is a strategic growth role focused on developing existing relationships and unlocking new national account opportunities within a defined professional market.

We are seeking an individual who already possesses: A strong, active network within the sector Established relationships with key decision-makers A track record of delivering sustained new business growth

The business primarily supplies via trusted distribution partners but recognises evolving procurement models within FM and contract cleaning. This role will identify and develop opportunities both through distribution and, where strategically beneficial, directly with end users.

This is a hands-on position. The successful candidate will personally manage the full sales cycle and sector growth strategy, operating with autonomy and accountability.

The Role

• Drive growth within the UK janitorial and FM market
• Develop national and regional accounts
• Leverage established sector relationships
• Balance distributor partnerships with strategic end-user engagement
• Manage frameworks, tenders and commercial agreements

We Are Looking For

• Proven success selling into FM, contract cleaning or janitorial markets
• Active relationships across distributors and FM providers
• Strong understanding of both distributor-led and direct supply models
• Commercially astute, self-sufficient and growth focused

Benefits

• Competitive base salary
• Performance-related commission structure
• Company car
• Mobile phone and laptop
• High degree of autonomy and sector ownership
• Opportunity to influence long-term commercial strategy
• Supportive leadership environment

This is a confidential search for a well-connected individual ready to take ownership of a defined sector and influence long-term growth strategy.

Please contact ReQuire for a confidential chat to discuss furher.

Crawley, UK

£25,000 - £28,000 per annum

About the Role

We are currently recruiting for a 1st Line Support Advisor to join a growing and dynamic team based in Crawley. This is an excellent opportunity for someone with strong customer service skills and an interest in technology to develop a career in IT and telecommunications support.

As a 1st Line Support Advisor, you will act as the first point of contact for customers, delivering a professional and efficient support service. You will be responsible for handling incoming queries, diagnosing issues, and ensuring all support requests are managed effectively through to resolution or escalation.

Key Responsibilities

• Act as the first point of contact for customers via phone, email, and other channels
• Provide a professional, friendly, and customer-focused service at all times
• Accurately log, categorise, and prioritise incoming support requests
• Diagnose and resolve basic technical issues (broadband, VoIP, hosted telephony, network services)
• Create clear and detailed service tickets for all customer interactions
• Escalate more complex issues to 2nd Line Support or relevant teams
• Keep customers informed with regular updates on their queries
• Maintain accurate records within the ticketing system
• Contribute to internal knowledge base documentation
• Ensure high levels of customer satisfaction

About You

To be successful in this 1st Line Support Advisor role, you will have:

• Previous experience in customer service or a helpdesk/support environment
• Excellent communication skills (both written and verbal)
• A confident and professional telephone manner
• Strong problem-solving skills with a logical approach
• Ability to prioritise workload in a fast-paced environment
• Experience using ticketing systems or similar software (desirable)
• A proactive attitude and willingness to learn
• Basic understanding of telecoms (broadband, VoIP, hosted telephony) training is provided

Salary & Benefits

• Competitive salary of £25,000 - £28,000 DOE.
• Clear progression into 2nd Line Support and technical roles
• Ongoing training and development opportunities
• Pension scheme
• Flexible working options
• Supportive and collaborative team environment

Apply Now

If you’re looking to build a career in technical support and want to join a forward-thinking company, this 1st Line Support Advisor position could be the perfect next step.

Apply today and we will be in touch.

We are recruiting for a Business Development Manager on behalf of a surfacing company that installs a comprehensive range of safety surfacing within the play, sports and recreation sectors. With a customer base that includes Local Authorities, Town & Parish Councils, Housing Developers, Schools and Trade Contractors and a product range that includes hybrid grass solutions, artificial grass solutions, rubber mulch, grass mats, shockpad underlay, rubber surfacing, resin bound aggregates, resin bound recycled rubber mulch and a specialist range of sports area grass carpeting solutions there are many business development opportunities available. On offer is a salary of between £33,000 and £36,000 and a results based bonus scheme.

Full initial and ongoing training on their surfacing options, routes and target markets will be given, and you will also initially be attending joint sales meetings to enable you can see how they successfully promote their surfacing solutions, understand their customers needs and put together the solution proposal.

As the Business Development Manager, you will be:

• Developing relationships with existing customers to further develop and target new business opportunities.
• Targeting potential new accounts by promoting their range of construction related surfacing solutions and installation services within the new build developer, education, local authority, town and parish councils sectors.
• Ensuring that current business levels are maintained and new opportunities fully investigated and targeted to continue the growth of sales in your designated area.

To be considered as the Business Development Manager, you will need:

• Relatable experience: this can be from working within the surfacing, landscaping or play sectors, within a solution or technical sales roles, working for an Estate Agent or Housebuilder selling new build properties or selling related construction sector products.
• To be looking to utilise your career to date to bring fresh ideas, thoughts, enthusiasm, drive and passion to a company that actively embraces all of these and to be part of some very exciting growth plans.
• The ability to absorb a lot of technical information and then be able to clearly promote the benefits of the various surfacing solutions that match with your customers needs.
• The ability to develop relationships, listen and understand customers needs to enable you to suggest and quote for the correct solution for their needs following up on that quotation for confirmation of order through to site handover once the installation project is completed.

On offer for the successful Business Development Manager is:

• A salary of between £33,000 and £36,000 which is negotiable based on experience.
• A bonus scheme linked to sales and margin targets.
• A Laptop and Mobile Phone.
• The use of a company car to attend meetings, site visits etc.,
• The opportunity to progress your sales career within a marketing leading company that actively looks to develop their teams.

Job Title: Business Development Manager Industrial Consumables

Location: Field-based (North West or Yorkshire flexible location)
Salary: £35,000 - £50,000 basic salary + Company Car + Generous Commission Structure
OTE: Competitive, dependent on performance

Experience within industrial consumable sales is a must for this role

About Us:
We are a leading, multi-site business operating nationally within the industrial consumables sector, with over 60 years of experience in the market. Our high-quality products and exceptional customer service have earned us a strong reputation across the Engineering, Manufacturing, and Construction industries. We re now looking to expand our team with a driven and experienced Business Development Manager to help us grow our market share in these sectors.

The Role:
As a Business Development Manager, you ll be responsible for generating new business and managing key accounts within the Engineering, Manufacturing, and Construction sectors. This is a full 360 sales role, which includes:

• New Business Development: Identifying and securing new customers through cold calling, networking, and lead generation.
• Account Management: Building and maintaining relationships with existing clients, ensuring they are satisfied and continuing to grow their business with us.
• Sales Targets: Working towards monthly and annual sales targets, contributing directly to the growth of the business.
• Field-Based Sales: This is a field-based position, so you’ll be expected to travel across your designated region (North West or Yorkshire), visiting client sites, conducting meetings, and offering tailored solutions.

You will be selling a broad range of industrial consumables, including but not limited to, Adhesives, Abrasives, Fixings & Fastenings, Lubricants, Cutting Tools, Sealants, Protective Coatings, Maintenance & Repair Products, Workplace Safety Equipment, Power Tools & Accessories.

This is a high-earning opportunity where your OTE (On-Target Earnings) will be directly related to the amount of business you bring in. If you’re an ambitious, results-driven sales professional, the earning potential is substantial.

Key Responsibilities:

• Identify and target new business opportunities within the Engineering, Manufacturing, and Construction sectors.
• Build and maintain strong, long-term relationships with key customers.
• Cold call and proactively book appointments with potential clients.
• Manage your own sales pipeline and deliver results in line with KPIs.
• Develop tailored solutions for clients based on their specific needs.
• Present and demonstrate products to prospective customers.
• Achieve personal and team sales targets, driving overall business growth.

What We’re Looking For:

• Proven experience in selling industrial or engineering consumables (adhesives, abrasives, fixings, lubricants, etc.) or similar products.
• A strong background in selling into Engineering, Manufacturing, or Construction sectors.
• Experience with 360-degree sales (new business acquisition, cold calling, key account management).
• Ability to work independently in a field-based role, with strong time-management and organisational skills.
• Motivated by performance-based rewards and driven to achieve high sales figures.
• A full UK driving licence and ability to travel as required.

Benefits:

• Competitive salary (£35,000 - £50,000 basic, depending on experience).
• Company car provided.
• Generous commission structure with uncapped OTE.
• Opportunity to work with a well-established, national business with a great reputation.
• Supportive, collaborative work culture.

If you re looking for an exciting sales opportunity with the potential for high earnings and career progression in a growing company, we want to hear from you!

For any further questions, please contact Shannon Clough at Interaction Leeds on (url removed) / (phone number removed)

INDLEE

Are you a Fire & Security BDM who thrives on self-generated business and closing commercial deals? If so, please read on!

An excellent opportunity for a proven Fire & Security BDM to take ownership of their pipeline and influence business growth. This role is ideally suited to a self-motivated sales professional with a strong background in commercial Fire & Security, capable of generating and converting their own leads while working closely with internal sales and technical teams.

Benefits:

• Location: Leicester (Field Based + office)
• Salary up to 45,000 + commission (may be some wiggle room on salary for the right candidate)
• Job Type: Full Time, Permanent
• Field based + car allowance

Key Responsibilities

• Generating new business opportunities, with a strong focus on self-sourced commercial Fire & Security installation and maintenance contracts
• Carrying out site surveys and producing quotations as required
• Developing new commercial relationships and onboarding framework agreements
• Targeting new opportunities via an existing company database
• Following up quotations to improve conversion rates and pipeline performance
• Supporting and contributing to the growth of the Sales Administration function
• Working collaboratively with Technical Designers to ensure compliant and accurate solutions
• Presenting monthly sales data, including values of opportunities, quotes won and lost, at internal sales meetings

Skills/Experience Required:

• Proven experience in a Business Development role within the Fire & Security sector (essential)
• Industry knowledge
• Strong ability to self-generate leads and close new business
• Confident carrying out surveys and pricing commercial opportunities
• Organised, commercially aware, and results-focused
• Comfortable reporting on sales performance and pipeline activity
• Strong communication and stakeholder management skills

If this sounds like you, please apply today!

Customer Service Advisor

Newcastle upon Tyne- 5 days Onsite

Contract role (6 months)

Day rate- competitive TBD

The Role

Join our clients Customer Service Team at the Newcastle Contact Centre to support the personal lending business of a major financial Business Solutions. We are seeking professional, confident individuals to handle high-volume customer enquiries and ensure a positive experience every time.

Key Responsibilities

• Customer Support: Acting as the first point of contact for personal loan enquiries via inbound calls.
• Accuracy: Maintaining up-to-date, precise customer records in a fast-paced environment.
• Compliance: Managing sensitive data strictly in line with GDPR requirements.
• Performance: Consistently meeting KPIs, including Average Handling Time and Service Levels.

Requirements

• Mandatory: Previous experience in a Call/Contact Centre and Customer Service.
• Desirable: Background in Financial Services, Personal Loans, or CRM systems.
• Skills: Strong collaboration, professional communication, and ability to follow strict procedures.

If you interested then please apply and also please share your updated resume on yogeshwari. removed) and I will give you call back to discuss the role further.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

About the Role

Our reputable Software client seeks a Head of Customer Success to join their team.

MFK Recruitment has successfully recruited 16 individuals for this innovative software company over the past five years.

The Head of Customer Success will work remotely, with quarterly meetups in the South of England.

Overview:

Reporting directly to the CEO, the Head of Customer Success will play a pivotal leadership role responsible for shaping, developing and enhancing the full customer experience. The successful Head of Customer Success will lead the Customer Success team to ensure customers receive an exceptional level of service across implementation, education, support, adoption and advocacy.

This is a fantastic opportunity for a Head of Customer Success to join a highly respected software business with a global customer base across Europe and North America. The company already has an outstanding reputation for customer service and satisfaction, and they are looking for a Head of Customer Success who can build on this further by driving renewals, customer loyalty, revenue growth and long-term customer success.

The Head of Customer Success will play a major role within the management team, championing a customer-first culture, strengthening senior client relationships and ensuring customers can easily access the support, resources and expertise they need to achieve their business goals.

Responsibilities:

• Lead and manage the Customer Success team to deliver an outstanding customer experience
• Drive customer success outcomes across implementation, education, support, adoption and advocacy
• Build and maintain strong senior-level relationships across key customer accounts
• Increase renewal rates and minimise customer churn
• Work closely with Account Managers to identify opportunities for cross-sell and up-sell within existing accounts
• Ensure customers are achieving value from the product through strong adoption and satisfaction levels
• Oversee customer success activities including onboarding, education, automation services, renewals and customer support
• Measure and monitor the effectiveness of the Customer Success function through key performance indicators
• Retain Account Management responsibility for selected key accounts following successful implementation
• Act as a key voice within the leadership team, promoting customer-centric thinking across the wider business
• Coach, develop and inspire a high-performing Customer Success team
• Introduce new ideas, best practices and process improvements to further strengthen the customer journey

Experience and Skill Requirements:

You will be highly motivated, customer-focused and commercially aware, with the ability to communicate effectively at a senior level both internally and externally, with:

• At least 5 years of B2B software experience in a customer-focused leadership role
• Strong leadership skills, with the ability to empower, inspire and develop teams
• Proven experience in building strong customer relationships and driving customer retention
• A solid understanding of recurring revenue business models and the importance of renewals and growth
• Excellent project management skills, with the ability to oversee multiple customer success activities effectively
• Exceptional interpersonal and communication skills
• The ability to understand and communicate technical concepts and product capabilities
• Strong empathy for customers and a passion for delivering value, growth and long-term success
• A flexible, innovative approach and the confidence to contribute ideas at leadership level

Salary and benefits:

A competitive base salary, comprehensive benefits package including pension, healthcare, and life assurance. 25 days holiday.

About my client:

With some of the happiest customers in software testing, the business has been helping organisations deliver quality software for over 25 years through a range of code-free solutions for test management, user acceptance testing and test automation.

Location: Harlow, Essex
Position Type: Full-time, 100% Office-Based (5 days per week)
Salary: Competitive, with a formal salary and performance review following a 6-month probation period

The Role

We are seeking a dedicated Internal Sales Support professional to join a thriving team in Harlow. This is a fully office-based role requiring your presence on-site Monday through Friday. You will be the backbone of the sales administration process, ensuring that quotes, orders, and customer data are handled with precision and efficiency.

Key Responsibilities

• Quote Management: Administering and logging all incoming sales quotes.
• Pricing Support: Responding to pricing queries professionally via both email and telephone.
• Order Processing: Managing the end-to-end inputting, processing, and maintenance of customer orders.
• Data Integrity: Keeping all customer, supplier, and product information accurate and up to date.
• Logistics Liaison: Working closely with the purchasing team to secure and communicate accurate lead time information.

Working Hours

• Monday Friday: 9:30 am 5:30 pm.
• Break: One hour for lunch.
• Work-Life Balance: No weekend or bank holiday working required.

Candidate Requirements

• Experience: Previous experience in a high-volume administration or sales support role is preferred.
• Software (Advantageous): Experience using Sage 200 for order processing.
• CRM (Advantageous): Knowledge of HubSpot or similar customer relationship management platforms

Benefits & Rewards
Generous Holiday: 22 days per year (pro-rata for year one), increasing by one day annually up to a maximum of 30 days.
Health & Security: Bupa Healthcare and Death in Service benefit.
Financial Perks: Company pension scheme and eligibility for the company bonus scheme.

About In2AV Recruitment
We are specialist recruiters for the Audio Visual and Technology sectors. Don’t miss out, apply today!

The Role

This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers.

This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career.

Key Responsibilities

• The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts.
• Experience selling Cyber Security Managed Services and Consultancy
• The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike.
• The Account Manager should be commercially astute with knowledge of the Cyber Security market and its participants

Skills and Attributes

• Flexible and creative to take considered risks
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Ability to travel to different sites and locations on an occasional basis
• Manages conflict and challenges in an open and constructive manner.

Benefits

At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:

• Pension Scheme: Employer-matched contributions to help you plan for the future.
• Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
• Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
• Personalised Wellbeing Support: App-based resources and services available 24/7
• Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
• Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.

What makes us unique is Team Claranet, our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee.

We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.

About Claranet

Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

Equal Opportunities Statement

Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.

Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you!

Senior Business Development Executive - Financial Services

Edinburgh or London

A high-profile role for an experienced business development professional (3+ years in legal or professional services) seeking to drive growth across a fast-moving Financial Services sector.

The Senior BD Executive will support sector leaders across Structured Finance, Project Finance and Corporate Banking, delivering targeted marketing, client development and revenue-generation activity. They will work closely with senior stakeholders, contribute to strategic campaigns, coordinate sector events, and support bids and credential development.

They will own key client relationships, manage internal and external meeting programmes, develop actionable client plans, and spot cross-firm opportunities. The role also involves collaborating with research teams, mentoring junior colleagues, and championing the wider BD strategy.

Ideal candidate:

• Degree-level education; marketing qualifications welcome
• Strong BD and CRM experience in a professional services environment
• Exceptional writing, organisation and project-management skills
• Confident communicator and proactive self-starter
• Thrives in a dynamic environment; embodies approachable, bold, connected behaviours

If this job isn’t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Business Development Executive ? Location: Glasgow or Edinburgh ? Hours: 35 hours per week Monday to Friday We are looking for a proactive and organised Business Development Executive to support strategic growth and client acquisition across the firm. Reporting to the Director of Business Development and Client Growth, this role plays a key part in identifying, pursuing and tracking new business opportunities, maintaining a strong business development pipeline, and supporting firm-wide growth initiatives. You will work closely with partners, senior managers and colleagues across multiple teams, gaining exposure to high-level strategic activity within a collaborative professional services environment. Key Responsibilities Referral Network Development Support the development, maintenance and tracking of referral networks Ensure referrals and opportunities are accurately recorded, followed up and progressed Attend external networking events (e.g. Chambers of Commerce, industry forums and professional networks) to build relationships and identify new opportunities Research & Market Insight Conduct market, sector and client research to identify potential business opportunities Provide insights and analysis to support business development strategy and decision-making Pipeline Management & Reporting Maintain and update the business development pipeline, ensuring accuracy and timely reporting Track opportunities, progress and revenue impact Cross-Selling & Upselling Support initiatives to expand services to existing clients Encourage collaboration across practice groups to maximise client opportunities Events & Client Engagement Assist with the planning and delivery of client events and networking activities aligned to business development priorities Reporting & ROI Tracking Prepare regular reports on business development activity, pipeline performance and return on investment Cross-Team Collaboration Work closely with the Marketing team to maximise the impact of campaigns, events and content Provide cover for marketing projects during peak periods or staff absence, as required Skills & Experience Essential Experience in a business development, sales or client-facing role Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication skills High attention to detail and confidence working with data, reporting and tracking activity Proactive, resourceful and eager to learn Comfortable working independently and as part of a collaborative team Interest in using technology and AI to enhance business development processes and insights Desirable Experience in a professional services or legal environment Why Apply? This is an excellent opportunity for someone looking to build a long-term career in business development, working closely with senior leaders and gaining hands-on experience in strategic growth initiatives. The role offers a friendly and supportive working environment, alongside a competitive salary and benefits package, including: Commission structure Staff referral scheme Flexible benefits programme

Up to £40,000 plus excellent bonus and benefits

Hybrid working available (after probation)

A fantastic opportunity has arisen to join a fast-growing FinTech company transforming the payments space! Due to exciting business growth, we are looking for a proactive individual with strong technical fundamentals to help our clients integrate and maintain our SaaS payment solutions. Candidates will ideally have API knowledge and experience in provisioning and onboarding payment products. This is an career step into the intersection of software development and financial technology. Candidates will have a Computing / Computer Science degree qualification, and must have customer facing support experience.

Key Responsibilities of the IT Technical Support to include:

• Provisioning & Onboarding: Own the end-to-end setup of customer environments, including merchant IDs, payment products, and mapping requirements.
• API Support: Assist clients with REST/SOAP API integrations, authentication (OAuth), and troubleshooting using Postman and sandbox environments.
• Technical Troubleshooting: Diagnose and resolve application issues using log analysis tools (e.g., Splunk) and API forensic data.
• Customer Interaction: Provide clear, professional guidance to technical and non-technical stakeholders.
• Ticket Management: Log, track, and resolve support cases within SLA timelines using JIRA or similar platforms.
• Collaboration: Work closely with engineering and product teams to escalate and resolve complex issues.
• Documentation: Maintain accurate onboarding records and contribute to the internal knowledge base.

Requirements for the successful IT Technical Support:

• A degree in Computer Science, Software Engineering, or a related technical discipline.
• Minimum 1 year in technical or application support, ideally in SaaS, fintech, or payments (this can include high-quality internships or placement years).
• Experience with provisioning systems and onboarding technical/payment products.
• Familiarity with cloud platforms (AWS, Azure, or GCP) and API security best practices (OAuth, SSL/TLS).
• Hands-on experience with Postman, Splunk, and ticketing systems.
• Understanding of REST/SOAP APIs, JSON/XML, and troubleshooting techniques.
• Strong communication and organisational skills.
• Knowledge of payment systems or card processing is a plus.

What’s on offer for you:

• Flexible hybrid working (after probation).
• Private medical care.
• Structured onboarding and training program.
• Clear career progression opportunities into senior technical or management roles.
• Opportunities for growth in a supportive, fast-growing company.

This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Associates Resourcing Limited are those of an Employment Agency

We’re working with a well-established and ambitious independent insurance broker in Ipswich, who are looking to recruit a driven New Business Account Executive to join their expanding commercial team.

This is an exceptional opportunity for an experienced new business professional to build and grow their portfolio - with the advantage of an established introducer network providing a steady flow of pre-qualified appointments and warm leads.

The Role:

As a New Business Account Executive, you’ll be responsible for developing new commercial clients across the region. You’ll be supported by a strong internal broking and marketing team, as well as a proven network of introducers that generate consistent, high-quality leads.

Key Responsibilities:

• Developing new commercial insurance clients across a range of industries
• Attending appointments generated by the company’s introducer network
• Building strong relationships and delivering tailored insurance solutions
• Working closely with Account Handlers to ensure seamless client onboarding
• Identifying cross-sell and upsell opportunities to maximise revenue
• Maintaining compliance with FCA regulations and internal standards
• Contributing to the ongoing growth and success of the Ipswich office

About You:

• Proven experience in commercial insurance new business development
• Strong understanding of SME and mid-market commercial insurance products
• Excellent relationship-building and presentation skills
• Highly motivated, target-driven, and commercially astute
• Confident working both independently and as part of a collaborative team
• Cert CII qualified or working towards (support provided)
• Full UK driving licence essential

What’s on Offer:

• Salary: £45,000 - £55,000 depending on experience
• Car allowance and competitive bonus scheme
• Warm leads and pre-qualified appointments from a trusted introducer network
• Full broking and administrative support from an experienced internal team
• Hybrid working model combining field, home, and office
• 25 days annual leave plus bank holidays
• Pension scheme and company benefits
• Excellent long-term career progression within a growing, independent brokerage

If you’re a proactive and ambitious Account Executive who thrives on building new client relationships - but wants the support of a business that provides genuine opportunity and warm leads - this is the ideal next step.

Apply today or contact us for a confidential chat about the role.