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Overview
Looking for top Customer Success and Account Management jobs? Explore the best opportunities to advance your career in client relations, account growth, and customer retention. Find your next role in Customer Success and Account Management today on Haystack—where IT professionals connect with leading employers.
Field Service Coffee Engineer
Glue Resourcing
London
In office
Junior - Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: London & Surrounding Areas

Salary & Bens: £40,000 per annum depending on skills and experience

£120 per month Supermarket Gift card for meal allowances (£1,200 per annum).

Holiday entitlement starting at 22 days plus bank holidays.

Standard hours, 45 hours per week.

Company Vehicle and Fuel card, can be used for private use within reason

Company Smartphone or Tablet

About the Role

We are looking for a skilled and customer-focused Installation Engineer with specific experience with commercial coffee machines, water coolers and hot and cold-water dispensers.

This is a field-based role covering London and the surrounding areas. You will be responsible for installing and commissioning coffee machines, water coolers, hot and cold-water dispensers, and associated equipment at customer premises. You will play a key role in delivering a seamless customer experience from arrival through to final handover and training.

Youll be joining a supportive, professional family business where quality, safety, and customer satisfaction are at the heart of everything we do.

Key Responsibilities

  • Professionally install and commission coffee machines, water coolers, and related equipment
  • Conduct site surveys and pre-installation checks
  • Ensure all installations meet company standards and manufacturer guidelines
  • Provide full operational training to customers following installation
  • Complete all documentation accurately using company systems
  • Maintain van stock levels and ensure accurate stock control
  • Keep tools, equipment, and company vehicle in good working order
  • Adhere to all Health and Safety and compliance procedures
  • Work closely with Service Engineers, Operations, and Sales teams to ensure smooth customer onboarding

What Were Looking For

  • Experience installing commercial coffee machines or similar equipment
  • Strong customer service skills and a professional manner
  • Good problem-solving ability and attention to detail
  • Ability to work independently in a field-based role
  • Full UK driving licence
  • Electrical knowledge or qualifications would be advantageous

What We Offer

  • Competitive salary
  • Company van and fuel card
  • Tools, uniform, and equipment provided
  • Ongoing manufacturer training
  • Pension scheme
  • Holiday entitlement plus bank holidays
  • Supportive team environment with opportunities for development

If you take pride in delivering high-quality work and enjoy working directly with customers, we would love to hear from you.

Head of Operations - Italian speaking
Strong Recruitment
London
In office
Leader
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client is a leading global company offering guiding and travel technology, group guiding systems, A1 powered translation products, audio guides in many languages to Museums, Art Galleries, attraction and visitor experiences. We require fluency in Italian and English. We seek a Head of Operations UK & Ireland who will work closely with travel clients such as tour operators, OTAs, cruise lines, coach operators, wholesalers and many of their attraction clients. As Head of Operations UK & Ireland you will lead and manage all operational activities, focusing on the distribution of equipment, managing a team in London and Dublin, recruit seasonal staff, act as a senior escalation point for operational issues and be the point of contact to key clients, handling all enquiries and bookings. The role would suit someone with a logistics background, or from a tour operator where you have been managing an operations team. You will need to have a strong customer service background and enjoy working with the travel trade as part of your role you will attend trade shows and attend clients' meetings to account manage your key accounts. You will need to have strong man management skills and candidates fluent in Italian will be given preference! We can only consider candidates with a proven background in the tourism and travel industry or have worked in logistics. The role will be office based Mondays to Fridays choice of 8am 4pm or 9am to 5pm. Successful candidates will be contacted within 24 hours of receipt of CV.

Boiler Gas Refrigeration Engineer Advisor
Start Monday
Swindon
Hybrid
Junior - Mid
£40,000 - £41,558
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Technical Advisor

Boilers & Heat Pumps

Are you a Gas Engineer, Boiler Engineer, Air Conditioning Engineer, or Refrigeration Engineer?
Interested in an office-based & hybrid role?Our client is an established Manufacturer within the domestic heating sector, who are seeking an additional member to join their Technical Support team!

The Role

With their Heat Pump range having been established for a number of years, they are now seeking a Technical Support Engineer who can provide technical support to engineers, installers and end users, with a focus on Heat Pumps, but also boilers, cylinders & controls.

The role is based within their offices near Swindon three days a week, with the option of working from home two days a week.

Responsibilities

Taking calls from engineers or installers on site for in warranty products, offering technical support and diagnosing faults whilst engineer is on site.
Progress calls for products covered by the manufacturer’s warranty to either the onsite engineer or to the customer services team to allocate.
Dealing with customer/installer issues, offering solutions and autonomy to rectify the issue as diplomatically as possible.
Update the database with notes & details regarding interactions with end users, Installers and engineers.
Answer technical related emails that are sent into the departments email address.
Monitor & identify fault trends and communicating within the department.Your Experience

You will be an Engineer with a solid technical aptitude as either:

Heating Engineer, Boiler Engineer, Gas Engineer, Heat Pump or Renewable Engineer, Refrigeration Engineer or Air Conditioning Engineer

You will be:

Organised and capable of multi-tasking
Interested in emerging renewable technology & keen to undertake initial and continued training
Computer literate (able to use email, documents, etc)
Seeking an office based technical support roleHours & Remuneration

Hybrid based - Swindon offices 3 days a week, and home based 2 days a week.]

Monday to Thursday 7.30am to 4.30pm or 9am to 6pm (alternating)

Friday 7.30am to 4pm or 8.30am to 5pm (alternating)

One Saturday morning a month after training (8.30am to 1pm) paid at Overtime

Salary circa £40,000 plus associated benefits.

Interested in discussing the role or applying? - then contact Dan at startMonday now.

Experience; Gas Engineer, Heating Engineer, Gas Technician, Boiler Engineer, Worcester Bosch Engineer, Vaillant Engineer, Viessman Engineer, Baxi Engineer, British Gas Engineer, Homeserve, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer

1st Line Support Analyst
IMT Resourcing Solutions
Perth & Kinross
Hybrid
Graduate - Junior
£22,000 - £25,000
RECENTLY POSTED

Role: First Line Support Analyst

Location: Perth (Hybrid Working - 2 days in office)

Salary: £25,000

Benefits: Competitive package + structured support environment + development opportunities

Our client, a leading organisation in the agriculture and supply chain sector, is hiring a First Line Support Analyst to provide frontline IT support across hardware, software and network services.

This role offers the opportunity to be the first point of contact for IT support, ensuring users receive efficient, professional service while contributing to continuous service improvement.

What you’ll do

  • Provide first line IT support via telephone, email, chat and self-service channels
  • Diagnose and resolve hardware, software, network and connectivity issues
  • Log, prioritise and manage incidents and service requests within ServiceNow
  • Escalate complex issues to second line teams and third-party suppliers where required
  • Fulfil service requests, including equipment ordering and provisioning
  • Maintain accurate IT asset records
  • Support testing activity for ServiceNow updates
  • Contribute to continual service improvement initiatives

You’ll work closely with internal IT teams, third-party suppliers and end users to ensure service levels are met and communication remains clear and proactive.

What we’re looking for

  • Basic technical troubleshooting capability across hardware, software and networks
  • Working knowledge of Windows 10 and Microsoft 365
  • Understanding of ITIL principles
  • Strong customer service skills with an excellent telephone manner
  • Ability to prioritise workload and work independently

The ideal candidate will bring a proactive mindset, strong communication skills, and a genuine desire to learn within a structured service desk environment.

Why join?

  • Exposure to a broad IT environment across infrastructure and applications
  • Clear shift structure with predictable hours
  • Opportunity to develop within a supportive IT team
  • Involvement in service improvement initiative

Full UK driving licence required.

Apply now to build your IT career within a collaborative service desk team.

Application Support Technician
4s Dawn Clinical Software
Milnthorpe
Hybrid
Graduate - Junior
£30,000

Milnthorpe, Cumbria
£30,000 - £35,000 (depending on experience)

Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare?

Whether youre just starting your career in technology or want to take your customer service experience in a new direction, this could be the perfect opportunity for you.

Founded in 1984, 4S DAWN Clinical Software is a world-leading provider of software that helps hospitals and clinics safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety.

Were now looking for a friendly, motivated Application Support Technician to join our team.

About the role

In this people-focused role, youll support our customers by helping them use our software confidently and effectively. Youll respond to queries, investigate issues, and work with colleagues to resolve them quickly. Youll also be involved in setting up new systems, making sure everything runs smoothly for our customers from day one.

You dont need to be a technical expert; what matters most is that youre curious, enjoy learning, and are confident communicating with people. Well provide full training to help you build the technical skills you need.

What youll do

  • Support customers by responding to queries and helping them get the most from our software
  • Troubleshoot issues and work with our team to resolve them quickly and effectively
  • Assist with new software setups and testing to make sure everything is ready for use
  • Be part of a friendly team committed to improving patient care
  • Act as a trusted software consultant, using creativity and insight to help customers unlock the full potential of the applications tools and features in solving their real-world challenges

What were looking for

  • A good understanding of computers and networks, or the enthusiasm to learn
  • Excellent communication skills and a professional, helpful approach on the phone and by email
  • A degree (or equivalent) or other relevant qualification

Experience with programming (such as SQL, HTML, or JavaScript) or databases is helpful but not essential; well teach you what you need to know.

Why join us?

  • A supportive, friendly working environment with hybrid working (split between home and our Milnthorpe office)
  • Clear opportunities to grow your career, from application support to software development or project delivery
  • A chance to be part of a mission-led company improving patient safety around the world

Please note, youll need to live within a commutable distance (around 2030 miles) of Milnthorpe, Cumbria.

If youre ready to build a rewarding career helping customers and making a difference in healthcare, wed love to hear from you. Select the Apply button today.

Other organisations may call this role Software Support Technician, IT Support Technician, Technical Support Analyst, 1st Line Technician, Helpdesk Technician, Desktop Support Technician, 1st Line Analyst, Customer Support Technician, Software Support Engineer, Systems Support Technician, or Helpdesk Support Technician.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Project Manager
Creative Support
Manchester
In office
Mid - Senior
£30,000
TECH-AGNOSTIC ROLE

We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You’ll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability.

Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard.

In this role, you’ll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare.

You’ll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards.

Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies.

Practitioner and supervisory or management experience are desirable for this role, as well as relevant qualifications.

If you’re hardworking, resilient, reflective, with a strong ethical duty of care and a commitment to safeguarding vulnerable individuals, we encourage you to apply.

Vacancy Reference Number: 92306

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

Personal Assistant - Cambridge
The Royal Society Of Chemistry
Cambridge
Hybrid
Mid - Senior
£40,335
TECH-AGNOSTIC ROLE

Circa:

Salary - Salary Plan, 40,335.00 GBP Annual

We’re looking for an exceptional Personal Assistant to join our team and become an indispensable partner to our senior leadership. This is a varied, fast-paced role at the heart of our organisation — one where no two days are the same and where your ability to anticipate, adapt and deliver will genuinely make a difference.

As a PA to our Director(s), you’ll be the trusted right hand who keeps everything running smoothly. From managing complex diaries and high-volume inboxes to preparing board papers, coordinating international travel and representing the Director in their absence — you’ll handle it all with professionalism, discretion and calm.

You’ll work closely with our other PAs and the wider leadership team, forming part of a collaborative, high-performing support function that takes real pride in the quality of its work.

At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will be able to work from home within the UK, with the expectation that you will attend the office when required. If you need flexible working arrangements, please outline this in your application.

What You’ll Be Doing

You would enable the leadership team to work effectively by providing high level, proactive and confidential support to members of the Leadership Team, ensuring they are able to work effectively and focus on strategic and organisational priorities. You would be a trusted partner who anticipates needs, removes obstacles, and facilitates smooth communication across directorates and with senior stakeholders. The PA works closely with managers, directors and other PAs to deliver a seamless, professional support function across the organisation. Flexibility is key, as the role may support multiple members of the Leadership Team simultaneously with differing styles and priorities

Critically, you’ll use sound judgement to assess incoming matters, decide when to act independently and when to escalate, and ensure the Director’s time is always focused where it matters most.

What we are looking for:

  • Experience supporting senior leaders (director level or above) with the judgement, discretion and tact required to handle sensitive and confidential information.
  • Strong organisational skills and the ability to manage competing priorities, work under pressure and meet deadlines while maintaining high attention to detail.
  • Ability to work proactively, anticipate needs, solve problems and make independent decisions where appropriate.
  • Excellent written and verbal communication skills, including the ability to prepare key documents, reports and presentations.
  • Strong interpersonal skills with the ability to build trusted relationships across the organisation and externally, including Trustees and other senior stakeholders.
  • Ability to collaborate effectively, support colleagues and contribute to a positive, inclusive working environment.
  • Diplomacy, negotiation skills and the ability to influence effectively at all levels.
  • Proficiency in hybrid working technologies and the ability to learn and adapt to new systems quickly.
  • Confident using organisational systems for finance, HR, recruitment and data management (e.g Workday).
  • Ability to coordinate multiple resources and manage logistics across complex governance and operational events.

Why Join Us?

This is a role with real scope and responsibility. You’ll build a close, trusted relationship with senior leadership, gain exposure to strategic decision-making, and be part of a team that values what great PA support looks like.

If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role.

Please note, the closing date is 24:39 on 15/03/2026

About the RSC

We are a thriving international community of over 60,000 members in 125 countries, an internationally renowned publisher of high quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences.

As a not-for-profit organisation employing around 700 staff in 6 countries, we reinvest all of our income to achieve our charitable objectives in support of the chemical sciences community and advancing chemistry.

Our purpose is ‘to advance excellence in the chemical sciences’.

Our global community spans hundreds of thousands of scientists, librarians, teachers, students, pupils and people who love chemistry.  We connect our community by holding scientific conferences, symposia, workshops and webinars and we partner globally for the benefit of the chemical sciences.

Benefits

We promote a healthy work/life balance and flexible working options. Our benefits package includes:

  • 26 days’ paid holiday per annum plus bank holidays.
  • Pension plan with up to 12% employer contributions (depending upon your contribution).
  • Life assurance at 3 times basic annual salary.
  • Enhanced parental leave.
  • Paid volunteering days.

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team at or on +44 (0) and we will do our best to put any reasonable adjustments in place.

If you have any questions, please contact us at

Work Placement Support Officer, Leeds
Luminate Education Group
Leeds
Hybrid
Graduate
£25,556 - £26,200
TECH-AGNOSTIC ROLE

Job Title: Work Placement Support Officer Salary: Commencing at £25,556 with progression to £26,200 per annumClosing Date: About the Role

We’re looking for a Work Placement Officer to join our friendly Careers, Work Experience & Progression team within the Student Life Directorate.

Our team plays a key role in shaping an outstanding student experience, connecting learning to real-world opportunities and supporting the wider college and group strategy. If you’re passionate about helping students take their next steps, this could be the perfect role for you.

You’ll be based at our vibrant Quarry Hill campus, a unique mix of green spaces and modern design, home to specialist childcare training facilities, digital tech labs, and industry-standard studios and theatres. With strong employer links and cutting-edge resources, it’s an inspiring place to work and just a five-minute walk from the bus station.

In this role, you’ll work closely with T Level and other students, employers, and curriculum teams to make sure work placements are meaningful, well-matched, and successfully completed. Collaborating with our Business Engagement and curriculum colleagues, you’ll help ensure every student is placed in the right setting to thrive and gain valuable industry experience.

What You Will Do

  • Support students prior to placements by identifying their skills, qualities, interests and aspirations and matching them to appropriate work placements sourced by the business engagement team.
  • Delivering placement based sessions to students
  • Supporting students to arrange pre-placement visits, agreeing expectations with students and employers.
  • Be a point of contact for both students and employers during the placement
  • Managing your own caseload of students
  • Undertake a range of general administration duties relating to the role
  • Be willing to travel across the Leeds City Region to support placements.

About You

  • Understanding of employability skills needed for a work placement, and how to equip students with these skills.
  • Experience of working with young people in a group and one to one basis.
  • An ability to develop effective working relationships with young people, college staff, employers and other stakeholders.
  • Enthusiastic, positive and understanding of students’ needs. Initiative, self-motivation and the ability to persuade, influence and motivate others.
  • A willingness to work flexibly both independently and as part of a team.
  • Would be desirable if you had an understanding of 16-18 education and the T-Level agenda.

Benefits

The group offers a range of excellent benefits, including:

Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme

CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa     (Printworks) and gym (Park Lane).

Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC), University Centre Leeds, Leeds Sixth Form College and Yorkshire Centre for Training & Development.SAFEGUARDING At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.EQUALITY, DIVERSITY AND INCLUSION We recognise, value and champion diversity & Inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential. Diversity is important to us, but inclusion is equally, if not more important. It’s not just about having the representation but also providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.RECRUITMENT AGENCIES We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

  • We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
  • We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
Junior/Trainee Technical Support Engineer
ProTech Recruitment Ltd
Kent
In office
Junior
£26,000 - £28,000
TECH-AGNOSTIC ROLE

Job Role: Electronics Junior/Trainee Technical Support Engineer

Location: Kent

Start Date: ASAP

Duration: Permanent

Salary: 26 - 28,000

Must have Right to Work in UK - No Sponsorship Available

Role Summary:

Our client is a leading Electronics Manufacturer, Who are looking for a Electronics Junior/Trainee Technical Support Engineer. This role would be ideally for a Graduate with a degree or someone with a HND/HNC in Electronics

Key Responsibilities:

  • Provide technical support via telephone, email, and other communication channels to customers, distributors, engineers, and internal staff.
  • Diagnose and resolve technical issues relating to fire detection and alarm control systems.
  • Offer guidance on installation, commissioning, configuration, and maintenance of Kentec products.
  • Support overseas partners and customers, taking account of different regulatory and operational requirements.

Desired Qualifications / Skills:

  • Good communication and people skills.
  • Familiar with MS Office (Outlook, Word, Excel).
  • Interest and knowledge of basic electronics and microprocessor-based technology is important.
  • Technical understanding of fire detection and alarm systems (conventional and.addressable systems preferred).
  • Experience within the fire safety, life safety, or related electrical/electronic
  • Engineering qualification (HNC/HND or equivalent in Electrical/Electronic

Please note, this role is fully on-site.

If this is of interest to you, please forward your updated CV to (url removed)

German Travel Business Development Executive
Platinum Travel Recruitment Ltd
London
Hybrid
Mid - Senior
£30,000 - £35,000
TECH-AGNOSTIC ROLE

We are seeking an experienced German Speaking Travel Business Development Executive, hybrid working in the Surrey/London area or remote in Germany. The goal of the German Business Development role is to build travel agent knowledge and loyalty whilst establishing brands and resorts for the German-speaking travel trade.

Great role for a travel trade sales or b2b travel sales travel professional seeking an exciting role within a forward thinking travel company within a supportive team.

German Speaking Travel Business Development Executive Duties:

  • Conducting client product training to the German-speaking travel trade using both verbal and written formats. To include travel agency sales calls throughout Germany, Austria & Switzerland in order to carry out face-to-face training as well as organising and leading webinars.
  • Creating and maintaining German language training presentations (verbal, written and visual elements), each of which will be to a high standard and adhere to HIC EAME s brand guidelines.
  • Attending (and hosting where applicable) regular travel trade, consumer and media shows/events.
  • Sourcing event opportunities in Germany, Austria & Switzerland.
  • Developing and maintaining strong working relationships with the German-speaking travel trade, including travel agents and tourist boards.
  • Updating relevant social media channels with imagery and content following participation in events, training days, shows, etc.
  • Working with the Digital Marketing Executive to coordinate a monthly travel agent newsletters.
  • Relationships developed with travel agents, tour operators, tourist boards and the trade media.

German Speaking Travel Business Development Executive Essential Requirements:

  • Eloquent and well-spoken with excellent presentation skills.
  • Similar experience within the travel industry including trade sales, travel sales and/or business development is imperative.
  • FLUENT in German & English.
  • Level of awareness of client product/services amongst the travel trade
  • Event organisation and hosting skills.
  • Experience in contributing to social media content, ideal but not essential
  • Quality and timely sending of monthly travel agent newsletter.

Career development, supportive working team, travel perks, plus many more benefits. Hybrid working in the Surrey/London area to remote from Germany.

German Business Development Executive
Platinum Travel Recruitment Ltd
London
Hybrid
Mid
£30,000 - £35,000
TECH-AGNOSTIC ROLE

We are seeking an experienced German Speaking Travel Business Development Executive, hybrid working in the Surrey/London area or remote in Germany. The goal of the German Business Development role is to build travel agent knowledge and loyalty whilst establishing brands and resorts for the German-speaking travel trade.

Great role for a travel trade sales or b2b travel sales travel professional seeking an exciting role within a forward thinking travel company within a supportive team.

German Speaking Travel Business Development Executive Duties:

  • Conducting client product training to the German-speaking travel trade using both verbal and written formats. To include travel agency sales calls throughout Germany, Austria & Switzerland in order to carry out face-to-face training as well as organising and leading webinars.
  • Creating and maintaining German language training presentations (verbal, written and visual elements), each of which will be to a high standard and adhere to HIC EAME s brand guidelines.
  • Attending (and hosting where applicable) regular travel trade, consumer and media shows/events.
  • Sourcing event opportunities in Germany, Austria & Switzerland.
  • Developing and maintaining strong working relationships with the German-speaking travel trade, including travel agents and tourist boards.
  • Updating relevant social media channels with imagery and content following participation in events, training days, shows, etc.
  • Working with the Digital Marketing Executive to coordinate a monthly travel agent newsletters.
  • Relationships developed with travel agents, tour operators, tourist boards and the trade media.

German Speaking Travel Business Development Executive Essential Requirements:

  • Eloquent and well-spoken with excellent presentation skills.
  • Similar experience within the travel industry including trade sales, travel sales and/or business development is imperative.
  • FLUENT in German & English.
  • Level of awareness of client product/services amongst the travel trade
  • Event organisation and hosting skills.
  • Experience in contributing to social media content, ideal but not essential
  • Quality and timely sending of monthly travel agent newsletter.

Career development, supportive working team, travel perks, plus many more benefits. Hybrid working in the Surrey/London area or remote in London.

Customer Support Advisor
Michael Page
Oxford
Hybrid
Junior
£26,000 - £27,000
TECH-AGNOSTIC ROLE

The Customer Support Advisor position in the business services industry involves providing exceptional support to customers, ensuring their queries and concerns are effectively addressed. This permanent role is based in West Oxford and requires a proactive and service-oriented approach to meet customer needs.

Client Details

Our client is an organisation within the business services industry, dedicated to delivering reliable and professional services to its clients. They focus on fostering a supportive work environment and providing excellent opportunities for growth.

Description

Key responsibilities of the Customer Support Advisor include:

  • Respond to customer queries via email, phone, and other communication channels in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Resolve customer complaints and provide appropriate solutions to ensure satisfaction.
  • Assist customers with product or service information and guidance.
  • Collaborate with internal teams to address and resolve customer issues effectively.
  • Identify and escalate priority issues to the relevant departments when necessary.
  • Contribute to improving customer service processes and practices.
  • Provide updates and follow-ups to customers regarding the status of their enquiries.

Profile

The successful Customer Support Advisor should have:

  • Previous experience in a customer service/client facing position is highly desirable.
  • Strong communication skills, both verbal and written, to engage effectively with customers.
  • Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
  • Confidence to make outbound calls with a strong telephone manner.
  • A positive attitude and a commitment to delivering exceptional customer service.

Job Offer

Benefits include:

  • A competitive salary
  • Quarterly bonus
  • A supportive work environment with full training provided
  • Opportunities for personal and professional growth
  • A comprehensive benefits package
  • Access to many company perks
  • Free parking onsite
  • Flexibility to work hybrid remote
Business Development Manager - logistics
HTE Recruitment
Cambridge
In office
Mid - Senior
£45,000 - £50,000
TECH-AGNOSTIC ROLE

Business Development Manager required for a freight forwarding company - Air/Ocean freight, this role is for the Cambridgeshire area of England. This company is growing very fast, this is a new role being created to increase the capacity within the team in the South. This company is a logistics and freight company with various parts to the business. upto 50k + bonus + car allowance+ Mobile phone + laptop + 32days holidays

The role
As a business development manager you will be allocated a patch, you will work on winning new business and increase repeat business and extra spend per client. The role will cover Air and Ocean freight, This is a varied sales role and will include all the standard duties of a Business Development Manager.

Experience
We are looking for a Business Development Manager from Logistics background with a air/ocean freight sales background.

  • Business Development Manager
  • Cambridgeshire patch
  • Logistics
  • upto 50k + bonus
  • car allowance
  • Mobile phone
  • laptop
  • 32days holidays (inc bank holidays)

Apply today

HtE Recruitment over the past 14 years has been trusted by professionals across the UK in finding their next job. As well as this role, our Logistics Recruitment team has a wide range of other roles across the UK. If you are currently looking for a move, contact HtE Recruitment today. HtE Recruitment is acting as a Recruitment Agency in relation to this permanent position.

Telesales Executive
Adecco
Havant
Hybrid
Junior - Mid
£15/hour

Join Our Clients Team as a Telesales Executive!

Location: Remote / Office (Havant)
Job Type: Part-time (2 days per week) potential to increase to 3 days a week.
Department: Sales & Marketing

Are you passionate about connecting with people and making an impact? Do you thrive in a dynamic environment where your communication skills can shine? If so, we have the perfect opportunity for you!

Role Summary
As a Telesales Executive, you will be the driving force behind our client’s appointment setting and lead qualification efforts. Working two days a week, your mission is to transform interest into action! You’ll identify, contact, and qualify prospective clients, ensuring our client Business Development team has a steady stream of high-quality meetings. You will be the first impression of our organisation, representing us to the UK market with professionalism and enthusiasm.

Your Day-to-Day Responsibilities:

  • Lead Qualification & Outreach:
  • Promptly follow up on marketing-generated leads to qualify their needs and budget.
  • Conduct high-volume outbound calls to engage potential clients through research and outreach.
  • “Qualify out” prospects that don’t align with our strategic profile, ensuring the sales team focuses on high-value opportunities.
  • Book and coordinate discovery meetings/appointments for the senior sales team.
  • Data & CRM Management:
  • Maintain meticulous records of all communications and lead statuses within HubSpot.
  • Gather market insights and competitor activities during calls to inform wider business strategies.
  • Provide regular reports to the Marketing Manager on call volumes, conversion rates, and the status of the appointment pipeline.

What You’ll Bring:

  • Experience: Proven experience in a telesales, lead generation, or appointment-setting role, preferably in a B2B or tech environment.

  • Communication: Excellent verbal and written skills with a professional telephone manner.

  • Resilience: A self-motivated and goal-oriented approach that enables you to handle rejection and stay focused on targets.

  • Organisation: Highly organised with the ability to manage time effectively within a 2-day work week.

  • Tech Savvy: Strong capability with internal systems, including MS Office and CRM platforms (experience with HubSpot is a major plus).

Bonus Points If You Have:

  • Experience with HubSpot

If you’re ready to step into a role where your skills can truly shine and make a difference, we want to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Key Account Manager
Guidant Global
Milton Keynes
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Role Purpose

To identify, implement and manage the on-going development of new business sales activity with a high degree of focus on all products to nominated prospective accounts in selected specific market segments to meet business targets, supported by a clear focus on identifying and winning new business within clearly defined commercial parameters.

Role Responsibilities

  • Achieve targets agreed for new business activity levels (tenders, quotations, units, volume, turnover, market awareness, profitability).
  • Research the market, identify target accounts and develop strategy to optimise business development in the following areas - new customers, new industry segments and new product segments.
  • Effectively pursue prospective accounts to gain incremental business at a profitable level.
  • Carry out detailed site surveys and establish equipment specifications.
  • Focus on solutions based selling approach to achieve the customers’ business goals.
  • Compile detailed proposals & be competent in presenting to customers at a senior level.
  • Complete/manage all elements of the administration process relating to a customer order for products and services. This requires attention and focus on detail.
  • Establish and develop effective business development and account management strategies
  • Utilise C4C for prospect and account management.
  • Pro-actively assist support functions in delivering excellent customer service across all profit centers and in achieving their individual targets.
  • Where required work within a team on specific projects.
  • Support the activities and strategies of regional sales.

In addition to the duties and responsibilities listed, the jobholder may be required to perform other duties assigned by the Head of Sales.

Role Requirements

Essential qualifications / skills:

  • Demonstrate an in depth knowledge of MHE products, applications and applicable segments
  • Commercial awareness and ability to identify new business opportunities.
  • Sales experience with medium large customers at strategic purchasing level
  • Self-motivated with target and objective focus
  • Ability to handle conflicting requirements and meet deadlines
  • Professional communication and presentation skills.
  • Good negotiation and influencing skills
  • Structured in planning and organisation
  • Able to succeed and operate independently
  • Contribute to team environment

Desirable qualifications/ skills:

  • Business qualification
  • PC literate in particular Excel and Power Point.
  • Experience of managing high value, high volume sales projects.
  • Exposure to large project planning and implementation

Travel / Mobility

  • The role will require travel throughout the UK. Full driving licence required.

What happens next?

Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Software Support Analyst
Context Recruitment
Southampton
Hybrid
Junior - Mid
£35,000 - £41,000

Software Support Analyst - Southampton (hybrid working) Up to 41k Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Software Support Analyst to join their team on a permanent basis. This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations. In this role, you will provide support across 1st-3rd line tickets/issues, ensuring timely and effective resolution. You will also play a key role in implementing software changes and fixes into both hosted and customer environments. The company is very customer-focused and delivering excellent service and client satisfaction is a top priority. Key Responsibilities: Provide 1st-3rd line support to clients, troubleshooting and resolving a variety of technical issues Assist in the implementation of software changes and updates in hosted and client environments Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations Requirements: A strong analytical thinker who thrives on solving complex problems Previous experience as a Support Analyst, able to hit the ground running Strong SQL skills and a solid general helpdesk/support background Experience with financial or business systems is highly beneficial Technically adept, able to troubleshoot complex issues beyond basic support Working knowledge of Windows Client Server Operating Systems and a good understanding of general IT infrastructure Any bespoke software support experience would be an advantage Competitive salary up to 41,000 plus many other attractive benefits. Ability to WFH 3-4 days per week once passed probation.

Underwriter - Digital focus
Get-Recruited (UK) Ltd
London
Fully remote
Mid - Senior
£45,000 - £65,000
TECH-AGNOSTIC ROLE

Digital & E-Trade Underwriter - (Commercial Insurance)UK RemoteSalary up to £60,000 DoE

We are partnering with a forward-thinking, growing insurance business seeking an experienced Underwriter to play a pivotal role in the underwriting and optimisation of their delegated authority portfolio. This is an exciting opportunity to help shape scalable, technology-led insurance products across commercial lines.

The Opportunity

As Digital & E-Trade Underwriter, you will take ownership of underwriting insurance products within a delegated authority framework, You will be instrumental in driving the development, underwriting performance and governance of digital and e-trade property & casualty products. Working closely with Product, IT, Distribution and Capacity Providers, you’ll ensure underwriting discipline, pricing adequacy and strong loss performance across both automated and intermediated channels.This role offers the chance to directly influence underwriting rules, referral logic, pricing models and digital customer journeys, contributing to a strategic focus on scalable, tech-enabled growth.

Key Responsibilities

  • Underwrite Commercial Combined quotations, MTAs and renewals from Direct Brokers and via e-trade portals.
  • Act as referral point for cases outside authority.
  • Manage digitally traded risks and automated underwriting outcomes.
  • Handle claims referrals from TPAs with strong policy wording interpretation.
  • Support underwriting performance and governance of digital and e-trade products.
  • Contribute to underwriting rules, referral triggers, rating structures and pricing logic.
  • Collaborate with internal stakeholders to enhance product design and automated journeys.
  • Optimise digital trading efficiency using automation, data and AI solutions.
  • Conduct competitor and market research, particularly around digital propositions.
  • Deliver internal and external training, including digital underwriting rules.
  • Produce monthly performance reporting for capacity holders.
  • Attend insurer meetings and present digital and e-trade portfolio insights.
  • Conduct peer reviews across underwriting teams.

About You

We’re looking for a technically strong commercial underwriter who is comfortable operating in both traditional and digital underwriting environments.

Essential Experience

  • Demonstrable experience in commercial insurance products.
  • Background within Delegated Authority, MGA or intermediary environments.
  • Experience underwriting or supporting digital and/or e-trade insurance products.
  • Familiarity with automated underwriting tools and high-volume trading models.
  • Experience working with platforms such as Acturis, Open GI or similar.
  • Strong understanding of commercial insurance wordings.
  • Comfortable using data, MI and underwriting rules to drive performance.

Skills & Attributes

  • Excellent analytical and presentation skills.
  • Confident communicator able to simplify complex technical issues.
  • Highly organised and methodical.
  • Proactive, self-motivated and solutions-focused.
  • Collaborative team player with strong stakeholder management skills.

Why Apply?

  • Salary up to £65,000
  • Remote First Business
  • Be at the forefront of digital transformation in commercial underwriting.
  • Influence scalable, tech-enabled distribution strategies.
  • Work cross-functionally with underwriting, product, IT and insurer partners.
  • Join a progressive business investing in automation, data and AI-driven solutions.
  • Genuine opportunity to shape and develop digital insurance propositions.

If you are a commercially minded underwriter ready to embrace digital innovation and help drive the next phase of growth in delegated authority underwriting, we would love to hear from you. Apply today for immediate consideration.

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

CAD Project Coordinator
Safer Hand Solutions Ltd
Stoke-on-Trent
In office
Graduate - Junior
£28,000
TECH-AGNOSTIC ROLE

Client-focused role combining customer communication, project coordination and CAD layouts.

An enthusiastic, service driven, and detail orientated CAD Project Coordinator is required for a local, industry-leading manufacturing company based in Trentham, that offer innovative and bespoke fixed furniture designs on a national scale.

£25,000 – £35,000 DOE
Fulltime; Monday – Friday
8:30am-5pm
Trentham

Role:

Working within a dynamic and well-established team based in Trentham, as the CAD Project Coordinator, you will work both autonomously and collaboratively, managing various projects at one time. This role will entail a combination of delivering excellent client communication and project management, ensuring meticulous accuracy and putting together CAD layouts (there is a master folder containing pre-designed mock ups – so it’s worth considering that this isn’t a solely design-focused, highly creative role).

You will have the full support of the wider CAD team and managers with excellent in-depth training, both initially and ongoing.

In addition to the above, as the CAD Project Coordinator you will:

  • Manage and plan multiple projects.
  • Work closely with clients and other departments to understand design requirements.
  • Take verbal direction and implement into CAD mock-ups and calculations from conception through to the final work.
  • Prepare and produce documents and CAD layout drawings
  • Proof-read designs and drawings, identifying any errors and amending, as well as drafting and revising various aspects of designs, based on feedback too.
  • Assist clients and colleagues with technical support and advise.
  • Keep systems up to date with relevant information and communications.
  • Take a proactive approach to training, development and learning.
  • Efficiently prioritise tasks and manage multiple things at one time, as well as being able to work reactively if this is required from a client.

Requirements

As the CAD Project Coordinator, you will live locally to Trentham and ideally have experience of working on a project basis, requiring you to be an organised and hardworking individual, with excellent customer service at the forefront too. In addition to this you will also present a keen eye for detail and proficiency in 2D CAD software.

In addition to the above, you will have:

  • Experience of managing customers and projects would be ideal.
  • Understand deadlines with the capabilities of working towards final end dates.
  • Very high attention to detail and accuracy of work.
  • Confident communicator across written and verbal conversations.
  • Positive approach to problem solving and customer service.
  • A team-focused attitude.
  • Ability to work to strict deadlines.
  • Demonstrable experience of managing a busy workload, work reactively efficiently and being able to prioritise effectively.

Further Information

  • Full support and development opportunities
  • Quarterly reviews and pay appraisals
  • Working within a strong, collaborative team
  • Hands on, friendly and supportive management
  • Onsite parking

If you live local to Trentham, this is an incredible opportunity for anyone looking to join a reputable Staffordshire business in a dynamic team with great development opportunities. To find out more information, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role.

Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you regarding any other suitable vacancies.

Business Development Manager - Freight Forwarding
WR Logistics
Redditch
Hybrid
Mid - Senior
£50,000 - £70,000
TECH-AGNOSTIC ROLE

Location: Worcestershire - UK coverage

Salary: 50k - 70k Depending on experience

Additional perks and bonuses are included

A leading freight forwarding business is seeking a commercially strong Business Development Manager to drive revenue growth across its core Road Freight services, with opportunity to develop Air & Sea Freight sales.

You will be a key sales driver, responsible for generating new business, managing key accounts, and increasing market penetration across designated territories.

What We’re Looking For

  • Proven success in sales within freight forwarding, logistics, or transport sectors
  • Strong exposure to road freight
  • Experience with Air & Sea freight sales (preferred)
  • Track record of meeting and exceeding sales targets
  • Excellent relationship building, negotiation, and communication skills
  • Self-motivated and able to work independently in a mobile, target-driven role

Why This Role?

This is a high-impact sales position ideal for someone who thrives on building relationships, enjoys autonomy, and has a passion for logistics. You’ll be joining a respected freight business where you can directly influence growth and shape your own success.

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Freight Business Development Manager
WR Logistics
West Midlands
In office
Mid - Senior
£45,000 - £80,000
TECH-AGNOSTIC ROLE

Senior Freight Business Development Manager

Birmingham
40,000 - 50,000 Basic Salary
OTE 80,000+ (Uncapped Commission)
Car Allowance - Benefits Package - Profit scheme bonuses

About the Opportunity

An exceptional opportunity has arisen to join one of the UK’s most established and respected independent logistics providers at their Birmingham branch.

With over 150 years of heritage, this award-winning organisation has built a reputation for excellence across Ocean Freight, Road Freight, Air Freight and multimodal logistics solutions. Recognised in the Sunday Times Top Track 250 and consistently acknowledged for industry innovation, service excellence and employee engagement, the company combines long-term stability with ambitious growth plans.

This is an opportunity to join a financially strong, privately owned business that values long-term relationships - both with customers and its people.

The Role

We are seeking an experienced and commercially driven Freight Business Development Manager specialising in Ocean and Road Freight solutions.

You will be responsible for:

Identifying and securing new business opportunities across Ocean & European Road Freight

Developing strategic sales plans to grow territory revenue

Managing the full sales cycle from prospecting through to onboarding

Building long-term client relationships across SME and corporate sectors

Collaborating with internal operations teams to deliver tailored logistics solutions

Maintaining strong pipeline management and accurate forecasting

Representing the business professionally in the Birmingham and wider Midlands market

What We’re Looking For

Proven track record in Ocean Freight and/or European Road Freight sales

Demonstrable success in winning new business within freight forwarding

Strong commercial acumen and negotiation skills

Self-motivated, target-driven mindset

Ability to develop relationships at all levels

Experience working within a structured freight forwarding environment

This role would suit a high-performing freight sales professional looking to join a large, established organisation with strong operational support and excellent earning potential.

What’s On Offer

40,000 - 50,000 base salary (dependent on experience)

OTE of 80,000+ (uncapped commission structure)

Car allowance

Contributory pension scheme

25 days holiday + bank holidays

Long-term career progression opportunities

Structured training and development support

The stability of a long-established, financially secure business

A professional, team-focused culture with strong operational backing

Why Join?

Work for a highly respected UK logistics brand with 150+ years of trading history

Recognised in national business rankings including the Sunday Times Top Track 250

Multi-award-winning organisation for logistics excellence and service

Privately owned with strong values and long-term strategic growth

Genuine career progression opportunities within a national network

If you are an ambitious Ocean or Road Freight sales professional looking for stability, brand strength and strong earning potential in the Birmingham market, this is an opportunity not to be missed.

Apply now for a confidential discussion.

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Training Business Development Manager
Wise Monkey Recruitment ltd
Horsham
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Corporate Learning Solutions - Hybrid (Remote + 2 3 Days Office-Based)
My client who is an established and growing corporate training provider is seeking an ambitious Training Business Development Manager to drive new business growth across the UK and international markets.

This is a consultative, solutions-led sales role focused on selling technical, management, and business skills training programmes to senior decision-makers. It offers genuine ownership, strong earning potential, and the opportunity to make a visible commercial impact.

This opportunity would suit a proactive B2B sales professional who enjoys building pipelines, influencing at senior level, and closing high-value opportunities.

The Role The successful candidate will:

  • Identify and secure new corporate clients across enterprise and mid-market organisations
  • Build, manage, and convert a strong pipeline of qualified prospects
  • Engage senior stakeholders including Heads of L&D, HR Directors, VP/SVP and C-suite leaders
  • Lead consultative sales conversations focused on business impact and performance outcomes
  • Collaborate with subject matter experts to develop tailored training solutions
  • Manage proposals, negotiations, and contract closure
  • Provide regular pipeline updates and market insights to leadership
  • Attend client meetings in the UK and internationally when required

This is a high-autonomy position with responsibility for driving revenue growth within a defined territory.

Candidates are likely to have:

  • 3+ years experience in B2B business development or consultative sales
  • A proven track record of generating new business and exceeding revenue targets
  • Experience selling solutions, services, or professional offerings (training, L&D, consultancy, SaaS, professional services, or similar)
  • Confidence engaging and influencing senior decision-makers
  • Strong questioning, listening, and negotiation skills
  • A commercially driven, self-motivated approach
  • Comfort working in a hybrid environment

What s on Offer

  • Competitive basic salary with attractive OTE potential
  • Clear ownership of client relationships and revenue growth
  • Supportive and collaborative team environment
  • Excellent working facilities and on-site parking
  • Defined career progression opportunities

This is an excellent opportunity for a results-driven sales professional seeking autonomy, earning potential, and long-term career growth within a respected training organisation.

Applications are encouraged promptly.
Due to the volume of interest, only shortlisted candidates will be contacted.

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