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Customer Success & Account Management Jobs
Overview
Looking for top Customer Success and Account Management jobs? Explore the best opportunities to advance your career in client relations, account growth, and customer retention. Find your next role in Customer Success and Account Management today on Haystack—where IT professionals connect with leading employers.
Home Based Market Research Interviewer - GreekSpeaking
Ipsos
Sale
Hybrid
Graduate - Junior
Private salary
RECENTLY POSTED

Role Overview:

As a Market Research Telephone Interviewer at Ipsos, your primary responsibility will be to conduct telephone interviews with business customers from various sectors. doing varied shifts. You will engage participants in their native language, utilising your communication skills to collect detailed, nuanced feedback that supports our clients’ business strategies.

Key Responsibilities:

  • Conduct interviews over the phone using scripted questionnaires.
  • Capture high-quality data and feedback from participants.
  • Utilise language skills to communicate effectively in participants’ native languages.
  • Ensure each interaction is conducted professionally and ethically.

Required Skills and Qualifications:

  • Fluent in Greek (additional languages are advantageous).
  • Excellent communication skills.
  • Comfortable using a computer
  • A laptop or PC running Windows 10 or above, with a working camera for our interactive training sessions.
  • A USB headset with a microphone for crystal-clear conversation

What We Offer:

  • Comprehensive training to equip you with the necessary skills and knowledge.
  • Flexible working schedule with the ability to work from home or from our offices in London (Angel) and Edinburgh
  • Opportunity to work with a globally renowned engineering client…
  • Ongoing, long-term work opportunities, subject to performance

Ready to Begin Your Ipsos Journey? Join our team of dynamic Market Research Interviewers! Apply today and transform work into a rewarding experience.

Sales Coordinator
Wolseley UK Limited
Cambridge
In office
Junior - Mid
Private salary
RECENTLY POSTED

Salary:

Competitive Salary + Bonus + Excellent Benefits

Sales Coordinator - Cambridge - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Coordinator based in Cambridge you’ll be responsible for:

  • Managing invoice queries and processing orders
  • Responding to any customer and suppliers’ enquiries
  • Working to KPIs and SLAs to ensure a high level of service delivery
  • Establish good relationships with customers and suppliers to maximise sales and drive new business.
  • Office based with trade counter and warehouse work where required.

This is a full time, permanent role working 40 hours a week Monday - Friday 08.00am - 5.00pm.

And here’s what we’d like you to have to be a successful…

  • Good communication and organisational skills
  • Ability to adapt and high attention to detail
  • Administration and customer service experience ideal but not essential
  • Previous experience of working with suppliers, processing quotes or chasing invoices is desirable

We look forward to receiving your application!

#ACHS100

Implementation Specialist E-Invoicing
Stackstudio Digital Ltd.
Multiple locations
Hybrid
Junior - Mid
ÂŁ300/day - ÂŁ350/day
RECENTLY POSTED

Job Title: Implementation Specialist E-Invoicing

Location: London- 1 day
Job Type: 6 months- Inside IR35

Role overview

Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You’ll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service.Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to deployment. Key Responsibilities

  • Act as a specialist in large, cross-functional software implementation teams that deliver e-invoicing solutions to global clients.
  • Work directly with clients to understand their implementation requirements, run product demonstrations, and deliver end-user and super-user training whilst configuring the software to meet their specific needs.
  • Experience with ONESOURCE Pagero
  • Use your analytical, technical, and problem-solving skills to test client software implementations and ensure quality standards are met.
  • Troubleshoot issues and ensure that project plans are running to the required timelines and within budget.
  • Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales, and support) on a range of pre-sales software demos and prospective client scoping.
  • Design, develop, and document project deliverables according to timelines and budgets.
  • Collaborate with Project Managers to ensure seamless handoffs, accurate status reporting, and alignment with overall project scope and objectives.
  • Contribute to continuous improvement by identifying common implementation challenges and recommending process or product enhancements.
  • Participate in knowledge-sharing within the implementation team to build collective expertise on the platform and client best practices.

About You You’re a fit for the role of Implementation Specialist if your background includes:

  • An interest in software and how it is implemented and configured at a range of global institutions.
  • An understanding of basic coding or technical configuration, with the desire to learn and develop your skills within a software setting (e.g., XML, APIs, data mapping, ERP integrations).
  • An analytical mindset. You may have gained this through academic studies, professional experience, or a wider interest in coding, data analysis, economics, or project management.
  • A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to international clients.
  • Excellent communication skills in English (additional European languages such as French, German, or Swedish are a strong plus), with the ability to deliver the highest level of customer service.
  • Experience in software implementation, technical consulting, or client-facing technical support is preferred but not mandatory.
  • Familiarity with e-invoicing, ERP systems, or compliance software is a plus but not required - full training will be provided.
  • Strong organizational skills, with the ability to manage multiple client engagements and priorities simultaneously.
  • Bachelor’s degree in a relevant field (IT, Computer Science, Business, Engineering, Economics) preferred, or equivalent practical experience.
Sales Assistant
Wolseley UK Limited
Ilkeston, Derbyshire, United Kingdom
In office
Junior - Mid
ÂŁ27,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary:

ÂŁ27,000 + Bonus + Excellent Benefits

Technical Sales Assistant - Ilkeston (DE7 8EF) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £27,000 salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Technical Sales Assistant based in our Ilkeston branch, you’ll be responsible for:

  • Providing expert advice to customers on technical specifications, features, and benefits of products
  • Customer Service: Manage trade counter sales, handling complex technical queries and providing solutions, including sourcing, quoting, and managing special orders
  • Sales Targets: Drive sales and maximize profit margins by meeting or exceeding agreed-upon targets
  • Proactive Sales: Conduct proactive, outbound sales calls and follow-ups to increase revenue and build the customer base
  • Product Knowledge: Maintain up-to-date knowledge of product developments, market trends, and industry changes
  • Supplier Relations: Coordinate with suppliers to source materials, check availability, and negotiate costs.
  • Driving a 3.5T van to deliver plumbing and heating supplies to our customers

This is a full time permanent role working 40 hours per week, Monday to Friday between 07.30am - 5.00pm and Saturday mornings on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have:

  • Strong knowledge of specialized areas such as heating, plumbing, or climate systems (e.g., HVAC)
  • Excellent interpersonal skills for dealing with customers, suppliers, and internal teams
  • Ability to resolve complex technical issues and handle challenging customer queries
  • A proactive, target-driven mindset
  • Ability to collaborate with team members to achieve branch goals
  • A Full Driving Licence is essential to cover the driver when off e.g. holiday, training, sickness driving a 3.5T van to deliver plumbing and heating supplies to our customers

We look forward to receiving your application!

#ACHS100

Technical Sales Advisor
Wolseley UK Limited
Ilkeston, Derbyshire, United Kingdom
In office
Junior - Mid
ÂŁ27,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary:

ÂŁ27,000 + Bonus + Excellent Benefits

Technical Sales Assistant - Ilkeston (DE7 8EF) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £27,000 salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Technical Sales Assistant based in our Ilkeston branch, you’ll be responsible for:

  • Providing expert advice to customers on technical specifications, features, and benefits of products
  • Customer Service: Manage trade counter sales, handling complex technical queries and providing solutions, including sourcing, quoting, and managing special orders
  • Sales Targets: Drive sales and maximize profit margins by meeting or exceeding agreed-upon targets
  • Proactive Sales: Conduct proactive, outbound sales calls and follow-ups to increase revenue and build the customer base
  • Product Knowledge: Maintain up-to-date knowledge of product developments, market trends, and industry changes
  • Supplier Relations: Coordinate with suppliers to source materials, check availability, and negotiate costs.
  • Driving a 3.5T van to deliver plumbing and heating supplies to our customers

This is a full time permanent role working 40 hours per week, Monday to Friday between 07.30am - 5.00pm and Saturday mornings on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have:

  • Strong knowledge of specialized areas such as heating, plumbing, or climate systems (e.g., HVAC)
  • Excellent interpersonal skills for dealing with customers, suppliers, and internal teams
  • Ability to resolve complex technical issues and handle challenging customer queries
  • A proactive, target-driven mindset
  • Ability to collaborate with team members to achieve branch goals
  • A Full Driving Licence is essential to cover the driver when off e.g. holiday, training, sickness driving a 3.5T van to deliver plumbing and heating supplies to our customers

We look forward to receiving your application!

#ACHS100

Customer Support Executive
Wolseley UK Limited
Ripon
In office
Junior - Mid
Private salary
RECENTLY POSTED

Salary:

Competitive salary + Bonus + Excellent Benefits

Customer Support Executive - Ripon - 9-month Fixed Term Contract

So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Customer Support Executive based in Ripon, you’ll be responsible for:

  • Delivering exceptional customer support across Email, Live Chat and Phone, offering clear guidance, empathetic problem‑solving and consistently high service levels.
  • Maintaining accurate customer accounts, registrations and order details, including running reports, processing orders and completing checks for new customer purchases.
  • Troubleshooting website and digital platform issues, raising tickets with internal teams and suppliers, and helping customers confidently adopt our digital tools.
  • Supporting the continuous improvement of our digital customer experience through feedback processes, first‑purchase support and collaboration across the wider business.
  • Following core processes, meeting KPIs and working closely with colleagues across Wolseley to ensure seamless, professional and reliable service delivery.

This is a full‑time position working 40 hours per week, Monday to Friday, on a rotating shift pattern of 7:30 am–4:30 pm, 8 am–5 pm, or 11 am – 8 pm (late shift on a 1 in 8 week pattern).

And here’s what we’d like you to have:

  • Strong customer service mindset with excellent communication skills, attention to detail and the ability to stay calm, organised and methodical in a fast‑paced environment.
  • Experience in customer service, sales administration, branch or digital platforms.
  • Knowledge of construction products or experience within a trade merchant business would be an advantage but not essential.
  • Confident multitasker who can prioritise effectively, work independently with minimal supervision and adapt quickly to changing workloads.
  • IT‑literate and comfortable using Microsoft applications, with the initiative to identify issues, support problem‑solving and contribute to continuous improvement.

We look forward to receiving your application!

#ACMM100

KYC Analyst
Raylo Group Limited
Belfast
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED

Why We Exist

At Raylo, were on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if its simple and cost-effective - this is where we come in. Were building a category-defining global marketplace, making premium tech available via subscription for both consumers and businesses. With over 100,000 subscribers in the UK and growth accelerating, weve proven the demand for a smarter, more sustainable way to access technology.

Raylo is a B Corp-certified company, driven by purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefnica.

Weve been recognised as part of Tech Nations Future Fifty programme , and acknowledged by S&P Global as a Green Financing company. Raylo is also proud to be an Endeavor company , underscoring our role as a high-impact, mission-driven business with global ambitions.

At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less.

Our Vision

“Raylo is the technology powering a world where fewer products are manufactured, and those that are, get an extended life through our managed cycle of refurb, reuse, and recycle.”

Our Core Values

Be deeply curious We thrive on innovation through diverse approaches, views, and people.

Walk in your customers shoes To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.

Focus and execute We have a big vision, but we believe in nailing the most important problems first.

Be gritty Only gritty teams succeed. Our individual ownership, passion, and perseverance mean were a team through thick and thin.

What to Expect

As a KYC Analyst, youll be at the heart of Raylos mission, ensuring that our leasing proposition is delivered responsibly while protecting both our customers and business from fraud. You will work closely with the Risk Ops Manager to drive efficiency, oversee application referrals, and develop processes that enhance the integrity of our risk operations. Your role will be pivotal in optimising onboarding journeys, resolving fraud-related issues, and improving the customer experience.

You will leverage industry-leading fraud prevention and consumer credit tools to analyse risk trends, identify vulnerabilities, and refine processes. In this dynamic environment, youll have the opportunity to develop strategies that enhance fraud detection capabilities while enabling sustainable growth for Raylo.

Your work will contribute directly to improving the efficiency and effectiveness of Raylos Risk Operations team. With your expertise, youll play a key role in shaping risk strategies that align with our business objectives, all while working in a fast-paced, data-driven environment.

What Youll Do

  • Manage customer and business application referrals Use fraud, credit, and KYC platforms to deliver objective, high-quality decisions in an efficient and customer-friendly manner.

    Lead fraud investigations Conduct in-depth investigations, gathering and analysing evidence to ensure compliance, mitigate risks, and uphold fairness in decision-making.
    Optimise risk workflows Identify inefficiencies in existing processes and implement improvements to enhance fraud prevention and approval rate.
    Monitor risk trends and emerging fraud tactics Stay ahead of industry fraud threats, identifying trends and vulnerabilities to refine risk policies.
    Develop fraud detection strategies Work cross-functionally to design and refine fraud prevention techniques, leveraging automation and AI-driven insights where applicable.
    Mentor and develop junior team members Support skill development and knowledge sharing within the team to foster continuous learning and improvement.
    Ensure flexibility in Risk Operations Some evening or weekend work may be required to maintain robust fraud detection and underwriting processes.

Youll Succeed With

  • A degree-level education

    Strong analytical mindset with experience in Google Sheets/Excel and data visualisation tools like Looker, Power BI, or Tableau.
    Meticulous attention to detail Youll have a keen eye for spotting anomalies and inconsistencies that could indicate fraud.
    Excellent written and verbal communication skills , enabling you to explain complex risk scenarios and interact effectively with internal and external stakeholders.
    Problem-solving and adaptability Youll thrive in a fast-moving, dynamic environment where new fraud threats emerge regularly.
    Passion for innovation Youll be motivated to continually improve risk detection strategies, leveraging new technologies and data insights.

Opportunities & Benefits

We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees.

  • Share in Raylos success Stock options for all employees

    Get the latest tech Exclusive Raylo device lease for employees
    Hybrid working model that balances flexibility with in-person collaboration, empowering you to do your best work while staying connected with the team.
    33 days off, your way 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you
    Invest in your growth L&D budget to support the skills you value
    Fast-track your career Two performance reviews a year
    Family-first policies Enhanced maternity, paternity, adoption or shared parental leave, if youve been with us for 12 months.
    Save big on childcare Workplace nursery scheme for major cost savings
    Perks on perks Perkbox membership with discounts & wellbeing benefits
    Good times, guaranteed Optional quarterly socials, plus summer & Christmas parties

Hiring Process

Whats next?

Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role.

We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible.

If there’s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know.

  • Stage 1: Talent Screening (30-45 minutes)

    Stage 2: Hiring Manager Interview (45 minutes)
    Stage 3: Task Stage: Take-home Task and Review (60 minutes)
    Stage 4: Values-based Interview (45 minutes) & Co-founder Final Interview (45 minutes)

As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process.

Diversity & Inclusion at Raylo

At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.

Software Implementation Consultant - Dutch Speaking
The Language Business Ltd
Maidenhead
Hybrid
Junior - Mid
ÂŁ50,000
RECENTLY POSTED

Dutch Speaking Software Implementation Consultant - Benelux

Location:
Office / Hybrid / Remote. Office is in Maidenhead, Berkshire (30 mins from central London by direct train) with remote work also

Language Requirements:
Fluency in English and Dutch is essential. Additional language skills are advantageous but not required.

About the Company:
Our client is a market-leading technology implementation organisation, providing innovative technology solutions to businesses across multiple sectors.

The Role:
A motivatedDutch speaking Software Implementation Consultantis sought to help clients achieve success in managing software implementations from start to finish. You will become a subject matter expert in software solutions, partnering with clients and leading them to successful implementations.

Key Responsibilities:

  • Partner with internal teams and clients alike to oversee the setup and integration of software into their business.
  • Ask questions, seek out information, and communicate clearly and openly with everyone involved.
  • Keep goals in sight, set priorities, and dive into the details to anticipate and address potential issues before they arise.
  • Deliver client training and analyse data to support informed decision-making.

Candidate Profile:

  • Fluent or native Dutch speaker.
  • Experience of implementing or supporting B2B, financial or ERP software solutions.
    -Ability to visualise the full scale of a project and understand potential roadblocks.
  • Data-driven approach to keep track of delivery times, determine task durations, and eliminate bottlenecks.
  • Willingness to travel to customer sites to carry out training and configuration, approximately 1 2 nights away per month.
  • Understanding of SQL language (preferred).
  • Experience in project delivery within a software setting (ideally, B2B, financial or ERP).

Salary & Benefits:
Competitive base salary of ÂŁ40,000 ÂŁ50,000 + benefits.

To be considered for this role within a successful technology organisation, please send your CV to Jonathan Grimes

EPOS Support Engineer
Ireland Business Systems
Craigavon
Hybrid
Junior - Mid
ÂŁ35,000
RECENTLY POSTED

Location: Northern Ireland (Field-Based)
Job Type: Full-Time
Salary: ÂŁ30,000 - ÂŁ35,000
Benefits: Company Car | Free Parking | On-Site Parking

The Role

We are currently recruiting for an experienced and motivated EPOS Support Engineer to join our growing team. This is a field-based role supporting retail customers across Northern Ireland, ensuring the smooth operation of EPOS systems and associated IT infrastructure.

The successful candidate will provide first-line technical support, diagnose hardware and software issues, and deliver exceptional customer service while maintaining high system performance standards across multiple retail sites.

Key Responsibilities

  • Provide first-line technical support for EPOS hardware and software (remote and on-site)
  • Diagnose and resolve issues across Windows, macOS, and Android operating systems
  • Troubleshoot application issues including Microsoft Office and EPOS software such as ICRTouch
  • Identify and resolve network connectivity issues (LAN, VPN, firewalls, wireless networks)
  • Install, configure and maintain desktops, peripherals and EPOS hardware components
  • Support remote access tools (e.g. TeamViewer) ensuring secure system access
  • Escalate complex technical issues to senior IT support where required
  • Maintain accurate documentation of support tickets and system configurations
  • Conduct routine system health checks to ensure optimal performance
  • Deliver professional and friendly customer service to end-users

Essential Criteria

  • Previous experience in an IT Support or EPOS Support role
  • Strong understanding of networking concepts (LAN, VPN, firewalls, Wi-Fi)
  • Experience troubleshooting across Windows, macOS and Android platforms
  • Knowledge of Microsoft Office and common business applications
  • Experience diagnosing and repairing computer hardware
  • Full UK driving licence
  • Excellent communication and problem-solving skills
  • Ability to manage workload independently while contributing to a team

Desirable

  • Experience supporting retail or hospitality environments
  • Familiarity with EPOS systems, particularly ICRTouch
  • Experience in field-based technical support roles

Why Join Us?

  • Company vehicle provided
  • Supportive and collaborative team environment
  • Opportunity to work with a variety of retail clients
  • Ongoing training and development

If you are a proactive IT professional who enjoys problem-solving and delivering excellent customer service, we would love to hear from you.

To apply: Click apply now and upload a copy of your CV

Skills:
Support Engineer EPOS Support technician EPOS Engineer

Business Development Executive
Enlist Recruitment
Kings Hill
Remote or hybrid
Junior - Mid
ÂŁ25,000 - ÂŁ35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
  • Business Development Executive
  • Up to 27,000 basic + uncapped commission
  • Leading Proptech Firm

A great opportunity for an ambitious Business Development Executive who are looking to join a growing business with career progression. They are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated

What the Business Development Executive will be doing:

  • Identify and research prospective clients within assigned market verticals (Commercial Real Estate or Residential Property law firms).
  • Proactively engage potential clients through outbound calls, emails, and social selling to generate qualified leads.
  • Qualify inbound and outbound leads
  • Collaborate closely with Business Development Managers and Client Relationship Managers to hand off qualified opportunities and support the sales process.
  • Maintain accurate and up-to-date records of all sales activities and client

What the Business Development Executive will bring:

  • B2B sales experience
  • Experience or knowledge of the Property industry would be beneficial
  • Previous experience in a telesales and/or business development role.
  • MS Office & In-house CRM Systems

What the Business Development Executive will get in return:

You will receive a basic salary of up to 27,000, uncapped commission structure, flexible working, 25 days holiday and career progression opportunities.

What to do next:

Get in touch with Rosie for more information

Customer Service Advisor
Gap Personnel
Ipswich
In office
Graduate - Junior
ÂŁ12/hour - ÂŁ19/hour
RECENTLY POSTED

Look towards the fuchsia and spring into action! It s Thyme to find a new role?

gap personnel are currently working in partnership with Thompson & Morgan, who are an internationally renowned supplier of Seeds, Plants, and gardening equipment operating from their site in Ipswich, Suffolk.

Customer Service Advisor

Type: Temporary Ongoing (February August)

Hours: Full time 09.(phone number removed)/7 days availability required

Pay: Basic hourly rate of ÂŁ12.38 per hour

After 12 weeks, Overtime pay over 40 hours is paid at ÂŁ18.57 per hour

Location: Ipswich, Suffolk

The role of a Customer Service Advisor is to be the first point of contact for the business, taking orders and dealing with queries whilst ensuring an outstanding experience for the customer.

Working in a busy Contact Centre, you will join a vibrant team as they navigate their fast-paced horticultural season. The team are fully focused on delivering the highest level of customer service and every interaction is seen as an opportunity to shine.

This role is predominantly dealing with inbound contact. Whilst some soft selling will be expected, there is no cold calling involved.

As a Customer Service Advisor your duties will include but will not be limited to:

  • To handle inbound customer contact via telephone, email, and social media.
  • To process orders by post and telephone with accuracy and with attention to detail.
  • To deliver effective solutions to customer queries and concerns with a commitment to ownership.
  • Occasionally making outbound calls to customers with solutions to an earlier query.
  • Introduce customers to weekly special offers and activate discount options on orders.
  • Productivity expectation of 12+ customer calls to completion per hour.

Key for the role:

  • Grade C or above in Maths and English
  • Previous experience of Microsoft AX2012 (advantageous)
  • Previous Customer Service experience within a face-to-face or office environment (desirable)
  • Excellent written and verbal communication skills (essential)
  • Ability to objection handling and appease any complaints should they arise (desirable)
  • Work well under pressure (essential)
  • Flexibility to work in different areas of the department.

Full comprehensive training provided. An interest in gardening is not essential but would be an advantage.

  • Free tea & coffee (Bring your own mug)
  • Generous staff discount available
  • Site also has on-site canteen, a large car park, local amenities and accessible via public transport
  • Work from home is not available within this role

To apply for this Customer Service Advisor position, send your updated CV to (url removed) or contact the team on (phone number removed)

Graduate Sales Development Representative
Celsius Graduate Recruitment
Manchester
Hybrid
Graduate
ÂŁ27,000 - ÂŁ35,000
RECENTLY POSTED

GRADUATE SALES DEVELOPMENT REPRESENTATIVE

ÂŁ27K Base, Uncapped OTE ÂŁ35K

Incentives and Perks

Flexible working model

Celsius Graduate Recruitment are delighted to be working with our new B2B RegTech scale-up client who have huge ambitions. They are a game-changer in the world of risk management and compliance, providing a SaaS solution and platform to supercharge risk, compliance, and legal teams, and they are looking for some special Graduates to join their team as Graduate Sales Development Representatives (SDR).

This is your chance to join, and help shape, a business that will change the risk and compliance landscape for regulated businesses. This is an exceptional opportunity and if you feel like you want to help create something extraordinary, then this is the role for you.

Our client is looking for driven, enthusiastic, ambitious, self-starters to join their sales team. You will work closely with the wider marketing and sales teams and form part of an exceptional on-boarding process for their new customers. They will ensure that you have the best tools available to help you excel in your role.

The SDR will be an integral part of the business and vital in helping make their product explode onto the risk and compliance scene. Working as part of a fast-growing team of top calibre marketing, sales, and tech experts, you ll have the chance to be part of a revolutionary scale-up.

Joining the team means plenty of support and awesome opportunities, so you can make your career exactly what you want it to be.

About you:

  • Degree level education
  • Preferable, not essential - Experience in a B2B SaaS sales role
  • Results driven and goal oriented
  • Intelligent with the ability to understand product complexities
  • Excellent communicator, both verbal and written Hubspot experience advantageous
  • Ability to use CRM
  • Passionate, motivated, with an entrepreneurial mind-set
  • Articulate, competitive and eager to learn
  • The ability to manage your time and handle multiple deadlines and priorities
  • You must be a hands-on self-starter, with a passion and drive to take on greater responsibility and grow your role
  • You must be confident in your abilities and be able to present and pitch your ideas to any audience

An amazing opportunity for the right person!

  • Flexible working model - Remote working and Manchester office to suit your work/life balance.
  • Work in an entrepreneurial new business-focused role
  • Research prospects and map out targeted accounts
  • Nurturing of new inbound leads and identifying and qualifying prospects
  • Booking Demos
  • Sharing customer feedback to improve the overall product and sales process.
  • Share best practices and receive ongoing product and sales training
  • Progression into a leadership, Account Executive, or similar role
  • Form part of an inclusive and diverse team
Business Development Manager
WR Logistics
Johnstone
In office
Mid - Senior
ÂŁ82,171 - ÂŁ98,605
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Business Development Manager - Freight Forwarding

Location: Houston, TX

Salary: $120,000 + Bonus + Benefits

We’re working with a well-established global freight forwarder seeking a driven Business Development Manager to grow its presence across Texas and the surrounding states. As a Business Development Manager, you’ll be responsible for identifying and securing new business opportunities across the region. You’ll manage the full sales cycle-from prospecting and lead generation through to closing new accounts-while building long-term relationships with customers.

The Role

  • Develop new business across air and ocean freight services
  • Identify and win new shipper accounts within the local and regional market
  • Manage the full sales cycle from prospecting to close
  • Build and maintain long-term customer relationships

What We’re Looking For

  • Proven sales experience within freight forwarding or logistics
  • Strong new-business (hunter) mindset
  • Excellent communication and negotiation skills

Compensation & Benefits

  • Salary up to $120,000
  • 10% GP bonus structure
  • 15 days PTO, 4 floating holidays, and 6 sick days(increasing with service)
  • Comprehensive healthcare coverage
  • 401(k) plan
  • Long-term growth within a global organisation

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Payroll Business Development Manager
The Portfolio Group
Manchester
In office
Mid - Senior
ÂŁ40,000 - ÂŁ50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Payroll BDM - Job Advert - Job ID - 50636

Manchester M1

Business Development Partner - Payroll Software
Manchester City Centre 40,000- 50,000 DOE + Uncapped Commission (OTE 150K)

We are proud to be working with an award-winning global organisation and leading provider of HR & Payroll solutions, who are seeking a driven Business Development Partner - Payroll Software to join their growing team. This innovative SaaS business supports SMEs in streamlining their HR and payroll processes, ensuring compliance, and saving valuable time through a seamless, reliable, and cost-effective platform.

This is a fully office-based role in Manchester City Centre, offering a modern workspace with an on-site gym and excellent transport links. You’ll also be out meeting clients regularly and benefit from a company car or car allowance.

The Role

As a Business Development Partner, you will play a key role in driving the growth of the payroll services division. Building on the team’s early success, you’ll use your sales expertise and payroll knowledge to win new clients and deliver tailored, high-value solutions.

Key Responsibilities

  • Proactively target and engage SME clients to drive adoption of payroll solutions
  • Convert high-quality inbound leads into loyal customers
  • Conduct detailed needs analysis to uncover client pain points and provide tailored solutions
  • Build and maintain strong relationships with SME decision-makers
  • Deliver engaging product demonstrations that showcase the power of the payroll software
  • Meet clients face-to-face to build trust and close deals
  • Collaborate with marketing on impactful campaigns and sales content
  • Monitor market trends and competitor activity to refine sales strategies
  • Report regularly on pipeline, performance, and forecasts to senior leadership

About You

To be successful in this role, you’ll bring proven sales success and a strong understanding of payroll software services. You’ll be confident, persuasive, and passionate about helping SMEs achieve their goals through smarter payroll solutions.

Requirements:

  • Proven experience in sales or business development within payroll software or payroll services
  • Demonstrated success selling to SMEs with insight into their growth needs
  • Excellent communication, presentation, and negotiation skills
  • Ability to build rapport quickly and earn client trust
  • Organised, driven, and results-oriented
  • Comfortable using CRM systems and sales tools

What’s on Offer

  • 40,000- 50,000 base salary (DOE)
  • Uncapped commission with realistic OTE of 150K+
  • Company car or car allowance
  • Monthly, weekly, and daily performance incentives
  • Profit share scheme
  • 25 days’ holiday plus bank holidays
  • Birthday day off
  • Pension plan and life insurance
  • Employee Assistance Programme
  • Modern office in the heart of Manchester with free on-site gym

Join a forward-thinking, people-focused business that rewards success and empowers you to take ownership of your career.

Apply now to become a key player in the next phase of growth for this market-leading payroll solutions provider.

50636FA

INDPSAL

Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Business Development Manager
Start People Ltd
Multiple locations
Hybrid
Mid - Senior
ÂŁ45,000 - ÂŁ50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Business Development Manager Ecommerce Packets and Parcels
Location: South
Contract: Permanent Hours: 37.5 per week (Monday Friday)
Salary: ÂŁ50,000 basic + uncapped commission (OTE ÂŁ80,000+)

An established and market-leading carrier management business is seeking a high-performing Business Development Manager to drive new business growth across the UK.

Operating for over 20 years, our client is the UK s leading carrier management specialist, partnering with numerous premium retail brands. With ambitious growth plans in place, this is a fantastic opportunity for a proven new business sales professional to join a supportive and high-performing team, with genuine career progression and uncapped earning potential.

The Role

Reporting to the National Sales Manager you will be responsible for generating and securing new business opportunities within the parcel and carrier management sector. This is a consultative, solution-led sales role suited to someone who thrives in a fast-paced, target-driven environment.

You will take ownership of the full sales cycle from pipeline development through to closing and strategic account growth while ensuring strong long-term customer relationships.

Key Responsibilities

  • Develop and manage a strong pipeline of prospects through agreed channels
  • Secure new business opportunities while maximising revenue and margin
  • Implement structured sales plans and call cycles to achieve volume and profitability targets
  • Build and manage strategic customer relationships to drive service excellence and identify growth opportunities
  • Monitor customer performance, satisfaction, and retention, taking corrective action where required
  • Collaborate with internal Account Managers to ensure seamless service delivery
  • Understand customer IT and despatch infrastructure to position tailored solutions
  • Represent the business brand and values with professionalism at all times

About You

Essential:

  • 3 5+ years experience in consultative, service-based sales (ecommerce parcel/logistics experience highly desirable)
  • Proven track record of winning new business
  • Strong commercial acumen
  • Experience managing and growing existing accounts

What s On Offer

  • ÂŁ50,000 basic salary
  • Uncapped commission structure (realistic OTE ÂŁ80,000+, with opportunity to exceed)
  • Home-based flexibility
  • Clear progression opportunities within a growing national business

If you are an ambitious sales professional looking to join a market leader with genuine earning potential and career growth, we would love to hear from you.

Start People are the acting agency working on this Assignment

1st Line Support Analyst
Pro-Connexions
Yorkshire
Hybrid
Junior - Mid
ÂŁ25,000 - ÂŁ26,000
RECENTLY POSTED

1st- 2nd Line Support / Service Desk Analyst /IT Support Based in Leeds- Mon Fri needed to provide end user support, hybrid currently. You must be eligible to become SC Cleared.

As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself.
Successful 1st- 2nd Line Support / Service Desk Analyst /IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.
Any1st- 2nd Line Support / Service Desk Analyst /IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career!

Administration Executive
Principal I Ltd
Horsham
In office
Graduate - Junior
Private salary
RECENTLY POSTED

Reports to: Billing & Receivables Manager Location: Horsham Summary of Position To be part of our Contracts Department, which includes but is not limited to sales order processing and billing for all companies under the Principal banner, ensuring that all data is up to date and supports other areas of the business. - Creating orders via our Sales Order Processing Systems - Setting up and maintaining service contracts on our CRM systems - Ensuring information on our ticketing system is up to date. - Liaising with all Stakeholders internal and external. - Ensuring Monthly/Quarterly system generated reports are checked and actioned. - Monitor and maintain all internal processes. - Billing all contractual and non-contractual agreements - General ad-hoc administration & support Person Specification - Adhere to our core values. - Experience in Administration/Account environment. - Good data entry skills with an attention to detail. - Comfortable working to deadlines. - Proficient with Microsoft Office products. - Happy to work independently and take initiative. - High prioritisation with an ability to juggle multiple workloads. - Comfortable to put their hands up if they have made a mistake. - Ability to respond to change in a positive and proactive way. - An excellent team player who is happy to support others when required. What we offer - Excellent induction & training program - Working hours 9.00am - 5.30pm - 23 days holiday plus bank holidays. - Day off on your Birthday - Free onsite parking. - Pension scheme. - Eye care scheme. The job advert is an outline summary of the role. A full job description will be provided and discussed should the prospective candidate proceed to an interview.

Business Development Executive
Optima UK Inc Ltd
Leicester
In office
Junior - Mid
ÂŁ30,000 - ÂŁ31,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Leicestershire
Start Date: ASAP
Salary: DOE
Job Type: Full-Time

Benefits:

  • Competitive salary and bonus
    Pension scheme
    25 days annual leave + bank holidays
    Training and career development
    Supportive team environment

Our client is a well-established and highly respected manufacturing business seeking a motivated Business Development Executive to join their growing team.

Working within a technical manufacturing environment, you will play a key role in identifying new business opportunities, developing customer relationships, and supporting the continued growth of the company. This is an excellent opportunity for someone with a background in internal or external sales who has an interest in the manufacturing sector and enjoys building strong commercial relationships.

Key Responsibilities:
Identifying and developing new business opportunities within target markets
Managing sales enquiries and converting opportunities into orders
Building and maintaining strong relationships with both new and existing customers
Preparing quotations and following up with prospective clients
Working closely with internal departments to ensure customer requirements are met
Attending customer meetings where required to support business development activity
Maintaining accurate records of sales activity and updating internal systems
Supporting the wider sales and commercial team to achieve growth targets

You will ideally have:
Previous experience within internal sales, field sales, or business development
An interest in the manufacturing or engineering sector
Ideally experience within injection moulding, plastics, or a similar manufacturing environment
Strong communication and relationship-building skills
A self-motivated approach with the ability to identify and develop new opportunities
Good organisational skills and attention to detail
Confidence using IT systems, email and sales databases
The ability to work both independently and as part of a team

What’s on Offer
Competitive salary depending on experience and potential
Opportunity to work with a well-established manufacturing business
A varied and rewarding role within a growing commercial team
Long-term career progression opportunities

First Line Support Analyst
OCC Computer Personnel
Staffordshire
In office
Junior - Mid
Private salary
RECENTLY POSTED

1st Line Support Engineer Stoke-on-Trent (Windows 10/Server, VMware, Office 365, Active Directory, SharePoint, McAfee/Sophos Antivirus, Dell/Lenovo hardware, Skype for Business) Are you passionate about solving IT problems and helping people? We re looking for a hands-on 1st Line Support Engineer to join a growing team in Stoke-on-Trent. This is your chance to make an impact, support both internal and external customers, and develop your IT skills in a fast-moving, high-security environment. In this role, you ll be the first point of contact for customers, handling calls, emails, and portal requests. You ll log, manage, and escalate incidents accurately, keep customers updated, contribute to knowledgebase articles, and help improve IT processes. You ll work closely with the team to deliver first-class service and support critical, high-security projects. We re looking for someone with IT support experience and knowledge of ITIL processes (incident, change, and problem management). You ll need strong customer focus, excellent communication skills, and a proactive, adaptable mindset. If you love problem-solving and working in a collaborative team, this role is for you. Our client offers real opportunities for progression and development, giving you exposure to high-security projects within the defence sector. Due to the nature of the role, the successful candidate will need to obtain SC clearance.

Application Engineer
Matchtech
Fleet
Remote or hybrid
Junior - Mid
ÂŁ75,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client, a leading developer in the Defence & Security sector, is seeking a highly technical and skilled Application Engineer to join their team. This role is remote but requires travel up north, making it ideal for candidates located in the northern regions of the UK. The position involves substantial pre-sales activities, including presenting, customer discussions, and technical demonstrations, as well as marketing support and technical training delivery. This is a permanent role with frequent travel across Europe. Candidates with a background in Electronics, Electrical, or Communications Engineering are highly desirable.

Key Responsibilities:

  • Providing technical support pre and post sales, covering a range of test and measurement products.
  • Delivering focused presentations and demonstrations to guide customers to the correct solutions.
  • Offering post-sales support, including instrument familiarisation and hands-on training.
  • Attending regular training to maintain a high level of technical competence.
  • Supporting the marketing team at exhibitions, events, and seminars.
  • Developing relationships and growing the existing customer base as part of the wider European team.

Job Requirements:

Essential:

  • HNC or Degree in Electronics, Electrical, Communications Engineering, or similar technical qualifications.
  • Technical experience in test and measurement fields, including RF, power electronics, and time domain.
  • Knowledge of RF and microwave engineering.
  • Ability to create customised solutions for customers.
  • Willingness to travel across Europe for training courses and customer support.
  • Excellent customer-facing and interpersonal skills.
  • Strong verbal and written communication skills.
  • Effective listening and presentation skills.
  • Desire to build a career in technical sales.

Desirable:

  • Driving licence.
  • Security clearance.

Benefits:

  • Flexible home working with travel across the North and into Europe.
  • Commission/bonus structure rewarded independently of the sales team’s performance.
  • Opportunities for professional development and continual learning.
  • Supportive and collaborative work environment.

If you are a highly skilled Application Engineer looking to advance your career in the Defence & Security sector, we would love to hear from you. Apply now to join our client’s dynamic and talented team.

Telesales/Telemarketing Executive - Full Time
Breathe Technology
Cambridgeshire
In office
Junior - Mid
ÂŁ24,420 - ÂŁ28,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Summary
Are you a persuasive communicator with a knack for building lasting relationships over the phone? Do you thrive in a fast-paced environment where every call presents a new opportunity? Are you ready to take your sales skills to the next level? If so, we have the perfect opportunity for you! We are seeking a dynamic Telesales/Telemarketing Executive to join our energetic team in Cambridge.

As a Telesales/Telemarketing Executive, you will make calls to businesses and schools to arrange appointments/create opportunities for our team No over the phone sales! Although you can stay involved throughout the sale process.

At Breathe, it s all about the team. Nobody is just a number.

We strive to be the best at what we do. We re real professionals with a great work ethic and the drive to succeed.

The business has grown organically since its founding in 2003, to one of the regions longest standing and experienced IT providers. Breathe has a great track record with local businesses and working within the Education Sector.

Reporting to the Senior Account Manager you will be a professional, driven individual, be results orientated with a proven track record of Telesales.

We are looking for:

A well-spoken telesales/telemarketing executive to contact potential customers over the telephone to book appointments for the sales team to meet them and progress the opportunity

Previous experience in working for a business that sells Tech products and services. Understanding what products and services we provide will help you to effectively communicate their value propositions and benefits to potential customers

You will actively participate in engaging campaigns, meeting targets through persuasive communication and effective customer relationship management

Working on our CRM system you will maintain accurate records of potential customers interactions

Telesales Executive Requirements:

  • Good command of English, both verbal and written
  • Results-oriented mindset with a proven track record of meeting or exceeding targets
  • Strong organisational skills with an attention to detail for accurate record-keeping
  • Team player with the ability to thrive in a collaborative and dynamic work environment
  • Proficiency in relevant computer applications
  • IT or Telecoms sales experience is essential
  • Managed Services Provider experience would be advantageous

In return you will be rewarded:

  • Amazing earnings potential
  • Good basic salary
  • Commission
  • Great working environment and team
  • Private Medical Insurance / Medical Cash Plan
  • Sick Leave Scheme
  • Company Pension Scheme
  • On-site Car Park
  • Birthday Bonus (yes you get paid for having a birthday)
  • 31 days leave per annum which includes the 8 public holidays
  • Holiday Loyalty Scheme Additional holiday entitlement that will increase with time served. It starts at your first anniversary and then increases every second year

LOCATION: Girton, Cambridge, CB3 0QH

HOURS OF WORK: Full time, Monday to Friday 9:00 am 17:30 pm

START DATE: ASAP

Benefits:

  • Company pension
  • Free parking
  • On-site parking
  • Private medical insurance

Ability to commute/relocate:

  • Cambridge CB3 0QH: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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