Role: Product Analyst Automation & Digital ProductsLocation: Reading (Hybrid 3days)Duration: 6+ Months
Product Discovery & Opportunity AssessmentConduct product discovery to identify automation opportunities across onboarding, billing, metering, customer operations, supply operations, and portfolio management.Work with Product Owners to refine product vision, roadmap entries, and feature definitions.Perform impact analysis, value assessment, and feasibility evaluation for potential automation use cases.Support prioritisation of the automation backlog based on business value and complexity.Requirements & User Story DefinitionTranslate business problems into clear and actionable epics, features, user stories, and acceptance criteria.Document functional and non functional requirements aligned with Power Platform and Dynamics 365 capabilities.Work closely with SMEs to capture edge cases, business rules, dependencies, and cross-system impacts.Ensure stories are sprint ready and understood by development teams.Process Mapping & Product DesignMap current-state and future-state processes using BPMN, Visio, or Miro.Identify process simplification areas to complement automation design.Collaborate with UX/Service Design teams (if applicable) to ensure optimal user and customer experience.Work with developers to align solution design with functional intent.Delivery Support & Sprint CollaborationParticipate in Agile ceremonies: backlog refinement, sprint planning, daily stand-ups, reviews, retros.Provide clarifications to developers and testers throughout the sprint.Support test scenario definition and UAT execution with the business.Validate that delivered automation meets intended outcomes and acceptance criteria.Governance, Documentation & ComplianceMaintain product documentation including requirements, process maps, feature documents, release notes.Ensure alignment with Ofgem, GDPR, and internal security/compliance standards.Support Power Platform governance guidelines for solution design, data policies, and access control.
Essential skills/knowledge/experience: (Up to 10, Avoid repetition)Power Automate (Cloud & Desktop Flows)Dynamics 365 CE/CRM entities, triggers, workflowsAzure Logic Apps, Functions, APIsDataverseUnderstanding integrations, API interactions, and data flows.Ability to collaborate effectively with technical teams and architects.

Desirable skills/knowledge/experience: (As applicable) Strong critical thinking and analytical capability. Excellent stakeholder communication across both business and technical teams. Skilled in facilitation of workshops and discovery sessions. Comfortable working in Agile/Scrum delivery environments.

NatWest is a major UK retail bank, providing every day banking services to over 19 million customers. The banks expertise and services span retail, commercial and private banking.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with NatWest to deliver their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of NatWest, we are looking for a Senior Commercial Product Manager - Deposits for a contract until the end of July based in Manchester, London or Edinburgh hybrid working model 2 days per week on site.

Purpose of the role:

As a Senior Commercial Product Manager, you’ll be planning, influencing, coordinating and managing the delivery of business planning, making sure the financial performance is understood across the business. With a focus on delivering strong commercial performance, you’ll be identifying opportunities to add value and improve effectiveness through leveraging relationships across the commercial management cycle and identifying cross-cutting commercial opportunities to help more of our customers.

What you’ll do:

• This strategic role will see you driving performance within our EDB business through effective commercial business planning.
• Develop and drive the EDB (Everyday Banking) plan to deliver sustainable returns, sustainable deposit growth as well as good customer outcomes.
• Deliver content and executing governance around agreeing commercial priorities and decision making across the EDB business area’s annual, quarterly and monthly cycle.
• Leverage the Commercial Planning & Analysis team capability to provide and source enhanced MI and deep insights into driving commercial opportunities to EDB.
• Coordinate activity that cuts across the EDB business and working with key stakeholders to ensure EDB delivers on its financial plans and deposits targets.
• Significant senior stakeholder exposure, you’ll be providing influence to escalate impediments, help manage risk, and drive relentless improvement across the business.

The skills you’ll need:

• A comprehensive understanding and expertise in the consumer financial services sector.
• A demonstrated ability to work collaboratively with and influence senior stakeholders.
• Evidence of operational and financial planning.
• Experience within deposits.
• Experience of relevant legal policies, regulatory and statutory obligations and risk management as they impact commercial plans.
• The ability to deliver executional excellence in an environment of ambiguity and change.

Next steps

There are plenty of reasons why NatWest is a great place to work in a temporary job; they are becoming a simpler Bank, which is more integrated and technology driven. You’ll be helping to build a sustainable bank, committed to helping customers to succeed.

We will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Our large construction and civil engineering client are seeking an experienced Administrator to join their IT and Asset Management Team on a 12 month contract assignment based out of their office in Kings Langley.

The position is for a Procurement and Contracts Administrator and below is the role specification:

Asset Management - the management of asset information in a timely manner with accuracy and other related administrative tasks…
The creation (on going maintenance) of asset records in ERP Systems (such as JD Edwards and Lotus Notes based applications) and other systems
On/off hiring assets within the business
Periodic reviews/audits of asset records (such as their location, correct charging occurring, etc)
Managing distribution/use of certain Software Licenses

JLM (Joiners, Leavers & Movers)
Administration of the distribution or collection of assets (Equipment used by people, such as laptops)

Call off orders for specific suppliers
Administration of Fault Calls/Warranty replacements
Cellular Assets
Sim activations/cancelling and queries
Adhoc requests for phones and tablets
Usage analysis

Other Administration tasks for department and wider/entire business
The creation of requisitions and conversion of approved requisitions into orders for all DTS (Digital Technology Services Dept) requirements and services and liaison with suppliers
Receipting and matching (for DTS budgets)
Charge notes

Skills will need to include:
Strong administrative mindset
Attention to detail
Can self-manage tasks and workload
Strong communication skills (internally and externally)
Strong Excel and other M365 technologies
Can work under pressure and to deadlines/milestones
Ability to speak to and develop relationships with internal stakeholders each day

Role will require a successful DBS check once the role is offered

6-month initial contract

Hybrid

Inside IR35

Harvey Nash’s public sector client is seeking an experienced Power BI Data & Reporting Analyst.

In this role, you’ll design and develop interactive dashboards, executive level reporting, and a suite of reusable Power BI templates to enhance future in house development.

Strong analytical skills, excellent communication, and the ability to work with complex datasets are essential.

Key Skills & Experience (Essential)

• Advanced SQL, including complex queries and optimisation
• Power BI dashboard and report development
• Data modelling using DAX and Power Query
• Executive dashboard creation for senior leadership
• Strong stakeholder engagement and communication
• Proven experience leading dashboard/reporting projects
• Handling and transforming large datasets

Desirable Skills

• Microsoft Fabric (lakehouse, pipelines)
• Geospatial data experience
• API integration
• ETL/data preparation workflows
• Familiarity with Azure or cloud platforms
• Relevant Microsoft certifications (e.g., Data Analyst Associate)
• Public sector exposure
• Microsoft Fabric familiarity

Change Analyst - Legal, Case Management System

Up to 250 per day (Inside IR35)Hybrid (Liverpool)

My client is an International Consultancy who require a Change Analyst with Case Management Systems experience within the Legal sector, to work closely with an end customer.

Key Requirements:

• Previous experience of working in Change Analysis / Change Management
• Working knowledge of Legal Case Management Systems (ie MyCase / Clio / CosmoLex / Filevine / ShareDo etc)
• Collaborative approach to work, with a keenness to be a strong team player
• Excellent communication skills
• Strong stakeholder management skills
• Flexible approach towards hybrid working

Nice to have:

• Strong experience of working closely with PMO functions
• Exposure to large-scale software integrations or platform transformations within the Legal sector
• Immediate availability

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Location: Warwickshire (Hybrid - typically up to 2 days per week on-site)About the RoleWe are seeking an experienced Oracle HCM Specialist to join our team supporting the ongoing maintenance and enhancement of ESR. This role is predominantly functional with some technical responsibilities, requiring strong communication skills and the ability to work closely with end users to resolve queries and issues efficiently.You will act as a key point of contact between the business and IT, helping to prioritise issues, investigate problems, and provide clear, professional guidance to stakeholders at all levels.Key Responsibilities

• Provide functional support for ESR and associated Oracle HCM modules.
• Investigate, analyse, and resolve issues raised by end users, system operators, and the help desk.
• Manage and prioritise service requests, incidents, and problems within agreed SLAs and OLAs.
• Communicate effectively with users, IT teams, and project stakeholders.
• Build strong working relationships with clients and project teams.
• Deliver clear, politically sensitive responses and solutions when required.

Required Skills & Experience

• Strong Oracle HCM expertise (e.g. Oracle HRMS, Oracle SSHR, Oracle Workflow, OLM, Oracle BI, SQL).
• Proven application support experience.
• Strong problem-solving, investigative, and analytical skills.
• Ability to query, manipulate, and configure SQL.
• Experience using help desk/ticketing systems.
• Excellent customer-facing communication skills (verbal & written).
• Ability to work effectively with colleagues and stakeholders at all levels.
• Strong negotiation and persuasion abilities.

Nice-to-Have Skills

• Understanding of the ITIL framework.
• Knowledge of UK Payroll legislation.
• Experience working in the healthcare sector.

What you need to do nowIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Business Analyst - HR (ERP Programme)

Grade: 9

Department: Finance & Resources - ERP Programme Team

Location - Staffordshire - ST16 2DH

Contract - 18 Months

This role is Hybrid, however, there will be a requirement for a significant amount of office based working to support configuration and training throughout the project. Likely to be a minimum of 3 days per week, some weeks may be more than this as required by project.

This role is to deliver the HR / Payroll aspects of a new system so significant experience from a HR persepctive is essential.

Main Responsibilities

As a key member of the programme team you will:

-Ensure that business processes are mapped and reflect the needs of the business.

-Analyse data to inform the ERP system design, identifying improvements to current processes.

-Collaborate with key stakeholders to ensure that we are ready for the system design phase of the programme.

-Compile data and insight from multiple sources.

-Cleanse and improve data quality across our existing solutions

-Attend and contribute to workshops mapping future requirements for the system design.

-Manage communication between the project and key business users.

Key Accountabilities:

1. Identify opportunities for process improvements in the new ERP solution, mapping the requirements and supporting the successful implementation delivery of these outcomes.

2. Developing and delivering business processes, and technical specifications that support policies and procedures in line with legislative and service requirements.

3. Providing system advice and guidance to end users across service areas, including investigation, problem resolution and all aspects of training on the ERP system.

4. Communicate, engage and support the change champions, including coordination and chairing at meetings/forums, acting as a central point to identify improvement and resolve ongoing user issues.

5. Coordinate and undertake system design as part of the ERP implementation Programme Team.

6. Manage process delivery timelines, ensuring timely delivery without compromising quality.

7. Leading and providing specialist advice to Subject Matter Experts on ERP functionality and its impact on a diverse range of business management issues across a range of service areas.

8. Maintain documentation procedures to ensure that services are fully understood, and sustainable, ensuring that any changes made through the implementation programme are reflected.

9. Ensure that all those involved in the training of the new ERP solution are set up correctly and that training is coordinated to ensure the programme meets its outcomes.

10. To undertake any other duties required within the ERP Programme, which are commensurate with the grading of the post.

The Ideal Candidate

You’ll have:

• a sound understanding of working with various data sources.

-have experience of using tools to produce process maps.

-have the ability to translate policies and procedures into system and process improvements

-have good communication skills

-be confident in working with a range of people and in presenting information to different audiences

-be organised and calm under pressure.

• -be interested in systems and change.

About the Service

Finance and Resources

Finance and Resources provide the council with a range of support services including Finance, People Services, Law and Democracy and Commercial and Assets. The Finance section carries out a range of duties from paying creditors, receiving and banking income, the setting of budgets and medium-term financial plans, to managing the council’s pension fund and its administration as well as providing an internal audit function and risk management and insurance services. People Services carry out a range of functions including People operations, advice and guidance, policy development, learning and organisational development, pay and reward, talent and resourcing, service and system improvement, people data and analytics and Health, Safety and Wellbeing. The service is responsible for the council’s financial systems and HR systems and payroll services, financial governance frameworks and for providing financial advice to councilors, officers and partners.

About the ERP Programme

As part of Staffordshire County Council’s delivery plan for (Apply online only) we are embarking on an exciting project to replace our current Finance and HR & Payroll solutions with a single platform Enterprise Resource Planning solution.

The new system will:

replace the Centros Finance solution enabling the council to pay suppliers, bill customers, receive and bank income, set budgets and medium-term financial plans using an intuitive user interface

enable suppliers and customers to manage their data and transact with the council using a self-service portal

replace the current My HR solution enabling employees quick access to view and change their data and managers access to their employees and enhanced reporting capabilities

provide all users with a single log-in to the solution reducing the current maximum of 5 separate log-ins to access our business solutions

provide essential information for performance management reporting, including statutory requirements across finance and HR The project will be working closely with colleagues and schools to configure the new system, migrate their data from existing solutions, facilitate the development of effective processes and support the council to be prepared for new ways of working and LGR.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Location: Warwickshire (Hybrid - typically up to 2 days per week on-site)
About the Role
We are seeking an experienced Oracle HCM Specialist to join our team supporting the ongoing maintenance and enhancement of ESR. This role is predominantly functional with some technical responsibilities, requiring strong communication skills and the ability to work closely with end users to resolve queries and issues efficiently.You will act as a key point of contact between the business and IT, helping to prioritise issues, investigate problems, and provide clear, professional guidance to stakeholders at all levels.
Key Responsibilities

Provide functional support for ESR and associated Oracle HCM modules.
Investigate, analyse, and resolve issues raised by end users, system operators, and the help desk.
Manage and prioritise service requests, incidents, and problems within agreed SLAs and OLAs.
Communicate effectively with users, IT teams, and project stakeholders.
Build strong working relationships with clients and project teams.
Deliver clear, politically sensitive responses and solutions when required.Required Skills & Experience

Strong Oracle HCM expertise (e.g. Oracle HRMS, Oracle SSHR, Oracle Workflow, OLM, Oracle BI, SQL).
Proven application support experience.
Strong problem-solving, investigative, and analytical skills.
Ability to query, manipulate, and configure SQL.
Experience using help desk/ticketing systems.
Excellent customer-facing communication skills (verbal & written).
Ability to work effectively with colleagues and stakeholders at all levels.
Strong negotiation and persuasion abilities.Nice-to-Have Skills

Understanding of the ITIL framework.
Knowledge of UK Payroll legislation.
Experience working in the healthcare sector.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

A leading financial services company has an urgent 6 months + (inside ir35) requirement for a Data Governance & Quality Analyst to provide hands on support in executing data stewardship and governance activities, maintaining data quality, metadata and lineage, and supporting the implementation of governance standards, processes and tools to ensure the organisation can rely on accurate, well managed data for regulatory compliance, analytics and operational decision making, working under the direction of the business.

Key Responsibilities

Support the execution of strategic priorities for developing Data Governance capabilities, ensuring alignment with the data strategy, Data Protection Policy, SII data policy and the enterprise governance framework.

Key Skills / Experience

* Expertise in Data Governance concepts and best practice

* Demonstrable skills in Data Quality Analysis.

* Solid understanding of GDPR and The Data Protection Act 2018

* Experience in Microsoft Purview Data Governance is essential

* Working knowledge of Profisee (MDM) tooling is required

* Understanding of financial regulations and regulatory reporting

* Auditing experience

* Knowledge of or skills in Data warehousing, Data Lake and Big Data solutions (understanding SQL would be useful)

* Knowledge of Cloud based big data frameworks such as data lake, relational, Graph and other no-SQL databases

* Familiar with Cloud and Data Management trends, including open source projects, methodologies (connect and collect, hub and spoke, data fabrics, etc.) and leading commercial vendors that relate to data acquisition, management and the semantic web

* Microsoft Server technologies (Azure, T-SQL, SSIS, SSRS, Power BI) is desirable

* Understanding of Master Data Management technology landscape, processes and design principles

* Operational familiarity in the use of meta-Data Management, data quality, and data stewardship tools and platforms. Experience of Microsoft Purview is desirable.

* Data Lineage knowledge - ability to perform route cause analysis

* Proven track record in operating large Data Governance programs and managing enterprise data assets in a complex organisation

* Creating and implementing Data Governance frameworks and policies

* Experience using Data Governance & Data Quality systems and tools

* Experience querying databases using SQL is essential

* Experience with SQL Server (T-SQL, SSIS, SSRS, MDS) is desirable.

* Experience with Power BI

* Knowledge of data sources, transformation rules, and use of the data for the area of Data Stewardship

* Experience in the use of data catalogues and data quality technologies

* Experience of working within the financial sector

Type: 6 Month Contract
Day Rate: Market Rates (Outside IR35)
Location: Hybrid/West Midlands
Start: ASAP

We are seeking a skilled SAP EWM Consultant to join our dynamic team. In this role, you will leverage your expertise in SAP Extended Warehouse Management to optimise our clients’ warehousing processes, enhance operational efficiency, and drive continuous improvement initiatives.

Key Responsibilities:

*analyse client requirements and provide tailored SAP EWM solutions that align with their business objectives.
*Configure and implement SAP EWM modules, ensuring seamless integration with other SAP functionalities.
*Conduct workshops and training sessions for end-users to ensure successful adoption of EWM functionalities.
*Collaborate with cross-functional teams, including logistics, inventory management, and IT, to support overall supply chain optimisation.
*Troubleshoot and resolve any issues related to EWM applications, providing timely support to clients.
*Stay updated on industry trends and SAP advancements to offer innovative solutions.

Skills

*Proven experience as an SAP EWM Consultant, experience in implementing and supporting SAP EWM solutions.
*Strong knowledge of warehouse management processes and best practises.
*Proficiency in SAP EWM configuration, including master data, warehouse structure, and process flows.
*Familiarity with integration points between SAP EWM and other modules (eg, SAP MM, SAP SD).
*Relevant SAP certification is a plus.

Please apply now to be considered for this position

About The Role

As theClient Portfolio Analyst, you will provide the governance “scaffolding” required for multidisciplinary teams to deliver at pace. You will act as a strategic pivot between delivery leadership, internal resourcing teams, and the client to ensure all contractual obligations, KPIs, and SLAs are met. You are the “gatekeeper” of the accountmanaging the pipeline of upcoming demand, drafting clear Statements of Work, and owning the end-to-end onboarding and compliance lifecycle for all team members.

Responsibilities

SoW Creation & Demand Intelligence

• Statement of Work (SoW) Drafting:Lead the accurate drafting of all new SoWs and Variations, translating client needs into clearly articulated deliverables and milestones.
• Demand Triage:Identify upcoming demand from client conversations and ensure the Resourcing Team is briefed early with precise profiles and start dates.
• Liaison:Act as the primary interface between the accounts delivery needs and the central resourcing function to ensure a high-quality pipeline of candidates.

Onboarding & Compliance

• End-to-End Onboarding:Manage and regularly enhance the onboarding process for all new team members, ensuring they have the necessary kit, credentials, and access from day one.
• Compliance Gatekeeping:Enforce robust document and version controls for all contract documentation to ensure the account is always audit-ready.
• Obligations Tracking:Maintain a central Contract Obligations Tracker to ensure every deliverable promised in an SoW is monitored and reported.

Account Operations & Governance

• SLA & KPI Management:Gather and analyse KPI data, monitoring performance against SLAs and providing detailed monthly rationale for service reviews including RAID log management.
• Governance Support:Lead the preparation of high-quality materials for project boards, including slide packs, agendas, and the tracking of all actions/decisions to completion.
• Financial Monitoring:Support the collection of timesheets and expenses to ensure accurate monthly invoicing and track expenditure against contractual caps.

Dimensions

• Demand Coordination:Managing a continuous flow of demand for 100+ delivery roles across a complex portfolio.
• Governance:Orchestrating monthly service reviews and quarterly balanced scorecards.Financial Integrity:Tracking actual spend against forecasts, monitoring “burn down” rates, and ensuring month-end reporting accuracy.
• Compliance:Ensuring 100% adherence to IR35, security vetting, and contractual obligations.

About You

You are an exceptionally organised self-starter who thrives on creating order within complex environments. Beyond your operational rigour, you are a natural communicator who enjoys engaging with clients and building lasting, trust-based relationships. You understand the mechanics of SLAs and take ownership of the accounts daily health to support the Engagement Lead. By blending analytical skills with an empathetic approach to client needs, you proactively identify bottlenecks and deliver solutions that satisfy both the data and the stakeholders.

Professional knowledge and experienceExperience

• Operational Governance:Proven experience in designing and maintaining the governance “scaffolding” required for multidisciplinary teams to deliver at pace.
• Account Lifecycle Management:Expert at managing the end-to-end lifecycle of account operations, from identifying demand and drafting SoWs to managing complex onboarding and compliance.
• High-Volume Coordination:Experienced in managing a continuous flow of demand for 100+ delivery roles across complex portfolios.
• Risk & Mitigation:Skilled in identifying operational riskssuch as “scope creep” or “spend burn” exceeding forecastsand implementing corrective actions to protect contractual integrity.

Technical skills

• Contract Management:Strong understanding of contract principles and SoW, including drafting variations and clear measurable milestones.
• Financial Literacy:Proficient in financial reporting, tracking actual spend against forecasts, and monitoring “burn down” rates for accurate monthly invoicing.
• Compliance Standards:Familiarity with IR35 regulations and security vetting processes (e.g., BPSS/SC).
• Data & Tooling:Proficiency in utilising tools such as Power BI for performance dashboards, and Jira or PSA systems for demand triage and workflow automation.

Behaviours

• Strategic Bridge-Building:Models collaborative behaviours that bridge the gap between high-level client expectations and the practical realities of resourcing and delivery to ensure mutual success.
• Ownership & Precise Execution:Takes full accountability for administrative processes and the accuracy of all reporting, applying high standards of professionalism to ensure every SoW and contract document is precise and audit-ready.
• Proactive Problem-Solving:Identifies process bottleneckssuch as onboarding delaysand proposes data-driven solutions to create lasting positive change rather than simply reporting the issue.
• Resilience & Composure:Maintains a calm demeanor and high standards of accuracy when navigating shifting client demands, complex governance requirements, or urgent compliance audits.

Strengths, drivers and traits (to follow)

• Operational Intuition:The ability to see the “big picture” of an accounts health while managing the granular tasks of vetting and kit deployment.
• Influencing & Negotiation:Navigating the needs of internal resourcing teams and external clients to reach a consensus on start dates and deliverables.
• Efficiency (Driver):Motivated by the challenge of turning chaotic, manual processes into streamlined, repeatable “scaffolding.”
• Accountability (Driver):Driven by the satisfaction of being the “single source of truth” for account data and operational health.
• Impact (Driver):Seeing how well-structured governance directly enables delivery teams to provide value at pace.
• Pragmatic (Trait):Focused on what works, balancing the need for rigid compliance with the need for delivery speed.
• Diplomatic (Trait):Able to enforce “gatekeeping” rules and standards without damaging stakeholder relationships.
• Self-Starter (Trait):Highly autonomous; you proactively improve systems before they break.

PACT values

• Purpose -The beating heart of our organisationthe impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation.
• Accountability -As we apply flexibility, pace and growth through our self-organisation, we are accountable* to all of our stakeholders.
• Craft -Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally.
• Togetherness -Togetherness is how we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our teams.

About UsPeople-Powered Transformation

We’re a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Access to equity in the business through a Share Incentive Plan
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments

About TPXimpact - Digital Transformation

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.

Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.

Outside IR35, Integration Project Manager,Post Merger Integration, M&A Expeirencem West Midlands, East Midlands, Business Project Manager, Business Transformation, Integration Manager, Mergers and Acquisitions, M&A, CRM’s, Restructures, Organisational Change, Stakeholder Management

My leading client is looking for a business focused contract Integration Project Manager with a previous background working on the Post Merger Activities / Business Transformations combining Business changes and System / IT Integration Management. You must have a proven background in executing comprehensive integration plans across Business activities including HR, Legal, Commercial, Office moves, Business-processes, system migration and also IT elements - this really is a hands on PM role.

Proven background

• MUST HAVE - Post M&A Integration experience - strong Business focus.
• MUST HAVE - Business Transformations - within SME clients
• Office relocation / mergers
• Rebranding of companies
• TUPE / HR Processes
• Strong legal awareness
• Office relocations
• CRM / System migration
• Business / People side of change and integration
• Strong analytical mindset with the ability to work with complex information and make data-driven decisions
• Excellent business change skills
• Excellent communication and interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels

In this role you will maintain a detailed project plans, and work with the internal parts of the business to drive through all aspects of the complex diverse change across a range of companies. This role is collaborating with cross-functional teams, including Business Operations, Finance, HR, IT and Legal to drive integration activities.

If this role is of interest and you are Midlands based as you will onsite 3 days per week in a range of locations. (This will not suit a pure IT Project Manager / Programme Manager as it is a hands-on Integration Project Manager role, Focus is away from Candidates based in the London)

Performance Analyst - Digital - Agents
Max Supplier Rate: 391
Clearance Required: BPSS
Duration: 6 months
Location: Worthing - 2/3 days on site

Why this role:
This is a pivotal analysis role. You will be responsible for developing performance measurement frameworks and analysing the performance of a service or product against these. Your approach and framework will adapt in line with any changes.

Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.

What you will do:

Work with project teams to procure, implement and validate appropriate analytics tools against identified performance measurement frameworks -Analyse data and use this analysis to create compelling evidence-based and actionable data stories to share with stakeholders to drive decisions -Inform the iterative design of the service or product in order to ensure effectiveness, efficiency and accuracy -Ensure data and analysis is of high quality and accuracy, and work with a variety of qualitative and quantitative data -Provide challenge from a digital perspective and collaborate with other digital and analytical professions, especially user researchers, to provide collective insights

2 Month Contract (Likely to be extended)
Location: Dartford (Office-Based)
Rate: 130 per day (Inside IR35)

We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You’ll be joining a young office team and providing essential administrative support to keep the project running smoothly.

Key Responsibilities:
Making outbound calls to users to arrange device deliveries and collections
Updating and maintaining spreadsheets and project trackers
Monitoring and recording Proof of Deliveries (PODs)
Managing tickets within the customer system (ServiceNow)
Providing general administrative support as required

Skills & Experience Needed:
Strong customer service background with confidence communicating across multiple channels
Good organisation and attention to detail
Basic Excel / spreadsheet skills
BPSS clearance within the last 6 months - or willingness to be checked prior to starting

If you’re available and would like to learn more, please contact: (url removed) or (phone number removed)

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

12 months
Barrow in Furness - hybrid
Active SC clearance required
Inside IR35 - Umbrella

Essential skills and experience

• Prompt Engineering
• GenAI Assistant Management
• Business & Process Analysis
• Documentation and Value Orchestration
• Knowledge Transfer/Training Client Teams
• Uses Watsonx tooling (RHOS + Fusion tech) deployed in an on-prem environment
• Includes technical oversight, integration interlock, and architecture coordination with the client

Required Skills:

• Must be UK National with 5+ years UK residency
• Business & Process Analysis
• Value Orchestration
• Prompt Engineering
• Knowledge Transfer
• Documentation
• GenAI solution development exposure (implicit in responsibilities)

Nice to Have Skills:

• Celonis
• GenAI experience
• Watsonx

My client based in Edinburgh areundertaking a major transformation of their platform meet Business Objectives through standardised, controlled, and efficient processes embedded within core systems. The role will be Inside IR35, and looking for at least 2 days a week onsite in their Edinburgh Office. The Data Analyst will play a key role in supporting the transformation of our systems and processes. They will deliver detailed process mapping, data analysis, and insight to enable the replacement of legacy component systems while maintaining strong data integrity across existing workflows. The role will focus on eliminating duplicate data entry across applications, improving data quality and consistency, and enhancing the accuracy and reliability of business reporting. Through close collaboration with operational teams, the Data Analyst will ensure that data structures, flows, and controls align to business needs and support scalable, efficient ways of working. Key Responsibilities 1. Map and document existing data flows end-to-end, including downstream systems and data warehouse integrations. 2. Validate current build stage management processes and associated tasks. 3. Validate design future-state processes incorporating their project management tool. 4. Define and document data structures and flows to support redesigned processes, aligned with the agreed solution architecture. 5. Collaborate with technical teams to ensure requirements are clear for integration and implementation. 6. Provide input into testing and validation of new processes and data flows. 7. Support change management activities by preparing process documentation and training materials where required. Required Skills and Experience 1. Strong data analysis skills, including understanding of data structures and flows. 2. Experience supporting solution design and integration activities. 3. Strong Power BI experience; model design and performance tuning. 4. Understanding and documenting requirements for data transformation 5. Excellent Power Query and SQL/TSQL experience. 6. Confidence engaging from C-suite to analysts; clear, outcome focused communication. 7. A track record of creating certified, reusable datasets that scale across multiple functional domains.

Contract: 6 Mths
Based in Essex/Hybrid
Day Rate: £500-£600 per day

Radius is looking for a Project Manager who has initially strong experience in Remedy to ServiceNow migrations.

Role Responsibilities

The role, reporting to the CIO, is responsible for ensuring the delivery of the main Corporate IT System Projects for 2026 (primarily Service Now but also covering Sharepoint and Microsoft365 improvements as required).

The role will be expected to cover requirements capture/definition, managing the suppliers, users, IT admins required as part of the project, completing system testing and project managing the full delivery.

Main Duties

This role will work closely with the CIO to deliver a number of improvement/migration projects for a number of Corporate IT Systems/applications. The primary areas of responsibility will include, but not limited to:

Technical Project Management

Managing the GM UK Corporate IT Projects (see list below), the responsibilities for each project include the full project lifecycle including

• Requirements capture/definition (including business analysis and working with users/managers to understand needs and expectations)
• Project documentation including business cases, gateway checksheets and project start and closure documentation
• Supplier Management (a third-party company or in-house resource will be used to complete the system design, configuration and delivery)
• Ensuring a high standard of cyber/information Security and compliance with the relevant standards and the relevant GM UK policies/processes (including ISO/IEC 27001, ISO 9001, ISO (phone number removed) and potentially SOC1 and 2) with the design, delivery of the project and longer-term operation
• Managing users and managers engagement within the project
• Assisting with process documentation relation to the new system/project
• Managing the testing of the new system (defining test plans, completing technical testing, managing user testing), managing the resolution of snags/issues
• Working within the GM UK Change and release processes for the release/updating of the system(s)
• Documenting user and admin guides

The systems/applications that the role will likely be involved include (but not limited) to the following (all are expected to be third party hosted applications SAAS):

Service Now (Ticketing and Service Management System)

Managing the GM UK migration from Remedy to Service Now and ongoing improvements in the Service Now system, including the implementation of a customer portal to meet GM UK customer requirements, enhanced reporting and potentially integration with other systems (eg: asset databases and automated alert monitoring systems). GM UK will be engaging a third-party supplier to complete the actual setup, configuration.

Service Now will be the primary focus of the role, but if time then there is also the potential to also get involved in the following projects as well

Microsoft 365 (Email, OneDrive etc)

Managing (including working with the Norway IT team) security and functionality improvements to the GM Microsoft365 system for the benefit of the UK users; including PC migration to InTune integration, sensitivity labels, compliance rules, implementing meeting room resources etc. GM UK engages and IT company to complete the actual works and manage the system so this role will be responsible for the Technical Project Management of the improvements

Sharepoint Online (Microsoft 365)

Managing the GM UK migration from an older on-premise Sharepoint System to Sharepoint online, including a complete content refresh and ongoing improvements in the Sharepoint online system. GM UK will likely complete the technical/data migration in-house (with assistance from a third-party were required)

Qualifications

Relevant Degree qualifications or similar practical experience

Skills & Experience

Essential

• Experience of Technical Project Management
• Experience of Business analysis / requirements collection experience
• Understanding/experience of Cyber/Information Security within application design, hosted (SAAS) systems and project management
• Experience in creating project documentation ongoing processes and user/admin guides
• Experience of managing IT support/consultancy companies to deliver projects
• High level of IT Literacy including good knowledge and practical experience of Microsoft Applications (ideally including Office365, Visio, Project, SharePoint).

Desirable

• Experience of Projects involving Service Now
• Experience of Projects involving Microsoft 365 (including Email, Onedrive, Sharepoint, Azure etc)
• Experience of ISO 27001 within project management

Person Specification

• Attention to detail with high personal standards and the desire to complete tasks thoroughly
• Flexible and adaptable with a positive outlook and can do attitude
• Able to communicate effectively at all levels (written and verbal)
• Strong and demonstrable integrity with a desire to work as part of a team
• Ability to work efficiently, timely and cost effectively under continually changing demands and requirements
• Good time management
• Good communication skills (written and spoken)
• Must be commercially aware

Senior Business Development Executive - Financial Services

Edinburgh or London

A high-profile role for an experienced business development professional (3+ years in legal or professional services) seeking to drive growth across a fast-moving Financial Services sector.

The Senior BD Executive will support sector leaders across Structured Finance, Project Finance and Corporate Banking, delivering targeted marketing, client development and revenue-generation activity. They will work closely with senior stakeholders, contribute to strategic campaigns, coordinate sector events, and support bids and credential development.

They will own key client relationships, manage internal and external meeting programmes, develop actionable client plans, and spot cross-firm opportunities. The role also involves collaborating with research teams, mentoring junior colleagues, and championing the wider BD strategy.

Ideal candidate:

• Degree-level education; marketing qualifications welcome
• Strong BD and CRM experience in a professional services environment
• Exceptional writing, organisation and project-management skills
• Confident communicator and proactive self-starter
• Thrives in a dynamic environment; embodies approachable, bold, connected behaviours

If this job isn’t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Business Analyst - Contract - Inside IR35

Looking for a contract Business Analyst for a financial services organisation based in central London. The Business Analyst is responsible for analysing debt collection, recoveries and arrears processes and systems.

You’ll gather business requirements for both new IT solutions and IT system improvements and support the development through to implementation. You will work collaboratively with business and IT colleagues to ensure high quality delivery.

• Solid working knowledge in debt collection, recoveries and arrears
• Support the Software Development Lifecycle and engage closely with a cross functional teams
• Identify and elicit requirements business requirements
• Strong Business Process Modelling and process re-engineering skills
• To identify and have a good working relationship with all stakeholders and business users involved within the project
• Creation of any technical design specifications
• Managing stakeholders to ensure the timely delivery of projects
• Comfortable presenting and working closely to technical teams
• Identify and manage any risk or issues during the project life cycle
• Support the creation of test approach, cases and scenarios and coordinate UAT
• Ability to document user stories

SAP S/4 Hana - R2R Consultant: 6 Month Contract - Hybrid/West Midlands

We are a SAP S/4HANA R2R Consultant, you will be responsible for implementing and optimising the Record to Report processes within the SAP S/4HANA environment. You will play a key role in understanding business requirements, providing insights, and delivering effective solutions that enhance reporting and financial operations.

Type: 6 Month Contract
Day Rate: Market Rates (Outside IR35)
Location: Hybrid/West Midlands
Start: ASAP

Key Responsibilities:

Implementation & Configuration: Lead the implementation of SAP S/4HANA R2R solutions, ensuring alignment with business processes and best practises.

Process optimisation: Identify opportunities for process improvements within the R2R cycle, enhancing efficiency and accuracy in financial reporting.

Documentation: Create detailed documentation of business processes, configurations, and user manuals to support project delivery and future reference.

Collaboration: Work closely with cross-functional teams, including Finance, IT, and Operations, to ensure seamless integration of R2R processes within the broader SAP landscape.

Skills

Previous experience in SAP S/4HANA R2R consulting or a similar roles.
SAP Expertise: In-depth knowledge of SAP S/4HANA modules related to Finance and Controlling (FICO) and R2R processes.
Analytical Skills: Strong analytical and problem-solving abilities, with a keen attention to detail.
Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts to technical and non-technical stakeholders.
Certifications: SAP Certification in S/4HANA Finance or related fields is a plus.

Please apply now to be considered for this role.

We are working with a well-established engineering group operating at the heart of the UK water and infrastructure sector, delivering pumping and environmental solutions nationwide. As part of continued investment in technology and data capability, they are now seeking a Contract Data Engineer (BI) to join their team based in Chandlers Ford. This role is pivotal in designing, developing, and optimising a scalable cloud-based data platform that underpins strategic decision-making across the organisation. You will shape data strategy, enhance governance, and drive innovation in business intelligence and analytics. Responsibilities : Design and develop robust cloud-based data pipelines and scalable data architectures Build and optimise data solutions using Databricks, Synapse, Fabric or equivalent cloud technologies Develop Python-based data processing, automation, and packaging solutions Design and maintain high-performance data models and warehousing environments Implement governance frameworks ensuring data quality, security, and accessibility Engage with senior business and IT stakeholders to gather requirements and translate them into technical solutions Drive DevOps and CI/CD best practices across the data function Implement infrastructure as code using tools such as Bicep or Terraform Solve complex data challenges with a strategic and analytical mindset Support business intelligence initiatives ensuring data is reliable, accessible, and insight-driven Skills & Experience : Strong experience in a data engineering or cloud data architecture role delivering enterprise-grade solutions Deep expertise in modern cloud data processing platforms such as Databricks, Synapse or Fabric Advanced Python programming skills for scalable data processing and automation Extensive SQL experience across relational and non-relational databases Strong understanding of data modelling, warehousing, and governance principles Experience with containerisation and orchestration tools such as Docker or Kubernetes Proven background in DevOps and CI/CD methodologies Ability to communicate complex data concepts clearly to technical and non-technical stakeholders Willingness to travel occasionally across UK sites where required Summary : Position : Data Engineer (Business Intelligence) Location : Chandlers Ford Contract Rate : £450 £500 per day Duration : 3 month initial Contract This is a high-impact contract opportunity for a technically strong Data Engineer to influence data strategy and build scalable solutions that directly support business growth and performance. Apply Now ? TPBN1\_UKTJ