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IT Engineer

Applause IT Recruitment Ltd

IT Engineer - Windows, Network, SupportMayfair (On-site)30,000 - 40,000Applause IT are proud to be working with a travel software organisation based in Mayfair looking build out their IT support function with an IT Engineer ready to take the next step in their journey / career.As the IT Engineer you need to showcase strong communication, organisational, and customer service abilities across all organisational levels, as you play a crucial role in the company’s infrastructure. Additionally, you should possess self-motivation, the capability to handle multiple deadlines, and the initiative to independently see projects to fruition. Responsibilities include overseeing document control, managing the registration of all IT hardware, maintaining servers, conducting regular backups and system security checks, and addressing day-to-day issues.The successful IT Engineer will have experience in the following:

Active Directory, PowerShell Windows Server & VMware

Windows Server

Windows and Max OS

Azure AD

Office 365 & Exchange Server - on site and remote

Firewalls and Switches

Backup and recovery solutions

Microsoft Intune and AutoPilot

Hardware setups

If you are interested in finding out more then click APPLY NOW or send your CV to (url removed)IT Engineer - Windows, Network, SupportMayfair (On-site)30,000 - 40,000

Senior Systems Engineer

Spectrum IT Recruitment

This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers.Key Responsibilities

Gather and analyse customer requirements for system architecture, feature development, and third-party system integration’s.

Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts.

Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives.

Evaluate proposed solutions to ensure they meet customer and internal specifications.

Offer system-level guidance and technical advice to various departments.

Maintain consistent requirements baseline across all departments.

Lead process improvement initiatives within the systems team.

Stay updated with emerging technical topics to support both ongoing projects and internal needs.

Who You Are

An experienced systems engineer with expertise in requirements engineering and solution architecture.

Proven background in engineering practices, methodologies, and tools.

Skilled in deriving system component requirements from broad customer needs.

Proficient in stakeholder management, capable of engaging effectively with individuals at all levels.

A highly analytical thinker with strong attention to detail.

A versatile professional capable of handling multiple tasks simultaneously.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

EMIR Trade & Transaction Reporting

EMIR Trade & Transaction Reporting Operations Banking LondonThis is a new and exclusive opportunity for a EMIR Trade and Transaction Reporting operations analyst to join this thriving banking client as they grow their regulatory reporting Trade & Transaction Reporting team.Role details

Title: Trade & Transaction Reporting

Location: London Canary Wharf- 2 days a week in the office and home working hybrid

Permanent, salary (phone number removed) plus pension and bonus

Requirements

Focus on EMIR Regulatory reporting

Great new opportunity for a Trade and Transaction Reporting operations analyst to join this thriving bank.This role will track and analyze regulatory communications and updates across EMEA regulators regarding all trade and transaction reporting regulation and updates including European Market Infrastructure Regulation (EMIR including Refit), Markets in Financial Instruments Regulation and Directives (MiFID/MiFIR II) and Securities Financing Transaction Regulation (SFTR)This role will focus heavily on EMIR Regulatory reporting regimes that UK investment firms may find themselves subject to are:

EMIR Trade Reporting

SFTR Transaction Reporting

MiFIR Transaction Reporting

MiFIR Trade Reporting

Able to produce gap analysis/requirements, workflows and technical requirement documents.

Working knowledge of EMEA regulatory requirements, the banking products it impacts and prior experience of providing regulatory analysis and business requirements documentation

Knowledge of EMIR, MIFIR &/or SFTR regulations considered highly advantageous.

Proven ability to analyse current and future regulatory requirements and translate them into practical implications for specific processes and systems.

For more information, and the chance to be considered, please do send through a CVGood luckTo find out more about Huxley, please visit (url removed)Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Head of Data Governance

A fully remote (UK-based) opportunity for a Head of Data Governance who wants to apply their skills and experience for a positive cause.This global movement generates enormous volumes of data that are used for multiple purposes. Many systems and tools are used in many countries to generate, store and communicate data and information. The effective and efficient use of data is integral to their strategy moving forward, and data governance and quality are critical components.This is your opportunity to be the business over for Data Governance in support of a fantastic cause. You will drive the requirements needed to ensure data is accurate, reliable, timely, and usable. You will ensure business unit leaders are clear on what they can do with enterprise data, as well as their respective accountabilities for data stewardship.Ideally, we want someone with :

Good Data Governance leadership experience

Data Governance expertise. Leading the implementation of data governance frameworks, data catalogues, metadata management, and data quality processes.

Passionate about Data Quality management

Knowledge of the DAMA Data Management Body of Knowledge

Experience building a community of Data Stewards, globally

Experience with finance data. So a chart of accounts, cost centres, etc.

This is a challenging role for an international charity, offering a high level of complexity and interesting work.It’s a fully remote (100%), perm role paying circa £75k with great benefits, including 32 days of holiday, gym membership, and a generous pension.This is an excellent opportunity for a data professional to join a hugely positive organisation where you will develop your skills and career.Interesting? If so, apply ASAP!

Head of Business Intelligence - Leeds

Hybrid working available. 2-3 days per week onsiteSalary - upto 55,000The Head of BI is responsible for developing and implementing the company’s data and reporting strategy to provide insights for strategic, regulatory, operational, and customer decision-making. This position manages data quality and assurance by establishing controls to assess data across the organisation. Effective communication is necessary to support all teams. The role also encourages a data-driven approach throughout the business and oversees the implementation of a control framework for monitoring purposes. The position leads and develops the BI/MI team with a focus on innovation and ongoing improvement. Interaction with executive stakeholders is required to identify information requirements and convert them into data solutions. The role includes designing and implementing a control framework to monitor and measure revenue assurance throughout the business.Key skills and responsibilities:

Establish and direct the BI/MI strategy in alignment with organisational objectives, regulatory standards, and digital transformation efforts.

Promote a data-driven culture throughout the company and implement an effective control framework for ongoing monitoring.

Lead and mentor a high-performing BI/MI team, encouraging innovation and continuous development.

Collaborate with executive stakeholders to assess information requirements and translate them into actionable data solutions.

Design and execute a comprehensive control framework to proactively monitor and evaluate revenue assurance across all business areas.

Supervise the development and maintenance of dashboards, KPIs, and reports to support operational, regulatory, and strategic needs.

Analyse the existing reporting landscape and data utilisation processes to facilitate the transition towards enhanced automation and robustness in data and reporting solutions.

Advanced proficiency in BI tools, data visualization, SQL, and data modelling.

Skilled in data governance, quality frameworks, and cloud-based platforms (Azure, AWS).

Proven team leadership and development experience.

Effective communication and stakeholder engagement at all levels.

Knowledge of data science and advanced analytics.

Ensure the accuracy, quality, and timeliness of business intelligence outputs.

Salary : 45K - 55K per annum depending on experienceInterested!?! Please send your up to date CV to Emma Siwicki at Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn 250 worth of vouchers.Crimson are acting as an employment business in regards to this vacancy.

Trade & Transaction Reporting Operations

Title: Trade & Transaction Reporting

Location: London Canary Wharf- 2 days a week in the office and home working hybrid

Permanent, salary (phone number removed) plus pension and bonus

Requirements

Focus on EMIR Regulatory reporting

Great new opportunity for a Trade and Transaction Reporting operations analyst to join this thriving bank.This role will focus heavily on EMIR Regulatory reporting regimes that UK investment firms may find themselves subject to are:

EMIR Trade Reporting

SFTR Transaction Reporting

MiFIR Transaction Reporting

MiFIR Trade Reporting

You will take the lead on looking at the accuracy of reports, reconciliations, taking an overarching look at errors and working on the capital markets bookThis is really interesting role with a strong team who are genuinely strong. They also offer hybrid and flexible working and fully support that with deeds and wordsFor more information, and the chance to be considered, please do send through a CVGood luckTo find out more about Huxley, please visit (url removed)Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Dynamics 365 Architect

Nigel Frank International

Contact Centre Architect - Dynamics 365Location: Flexible, Hybrid (Open to candidates UK-Wide)As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE), you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions.Key Responsibilities

Solution Architecture & Design: Lead the architecture and design of Dynamics 365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience.

Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements.

AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions.

Security & Scalability: Design solutions with a focus on security, performance, and scalability, utilise the broader Microsoft technology stack.

Community Involvement: Actively participate in the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices.

Skills

Proven experience delivering D365 Contact Center solutions

Ability to maximise capabilities of Dynamics 365 and Power Platform

Knowledge of software engineering best practices

End-to-end implementation experience of CRM based programmes

Benefits

Starting Salary - 90k - 110k dependent on experience

Flexible, hybrid working model

Private medical, enhanced pension contributions & much more!

2nd Line IT Support Engineer

Integral Recruitment Ltd

London Bridge, SE1 Hybrid (1 week office / 1-week WFH) £38,000 £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They re all about great service, teamwork and continuous improvement and they re looking for a talented 2nd Line IT Support Engineer to join the journey.What You ll Do:You ll be the friendly face and trusted problem-solver for clients keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including:

Delivering 1st & 2nd line technical support with professionalism and pace

Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.)

Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more

Managing tickets and resolving issues within SLAs

Maintaining accurate client and system documentation

Recommending improvements and contributing to IT projects and rollouts

What You ll BringYou re confident, curious and customer-focused, with:

Strong hands-on experience with Windows 10/11 and macOS

Solid understanding of LAN/WAN/Wi-Fi networking

Proficiency in Windows Server 2012/2016/2019 and technologies like: Active Directory, Hyper-V, DNS, DHCP, DFS, ADFS, FAP

Knowledge of PC setup, TCP/IP networking and system configuration

Experience with cloud platforms such as Office 365, Google Workspace, AWS or Azure

Why Join?

Hybrid flexibility split your time between home and their London Bridge office

Supportive, close-knit technical team

Real responsibility and client contact

Ongoing training and certifications

Annual bonus, staff treats, and regular team lunches

If you re ready to take the next step and make a genuine impact in a collaborative, growing MSP apply today. Integral Recruitment is acting as an employment agency in regard to this vacancy.

IT Support Technician

Salary: £24,000 to £27,000 per annum dependent on skills and experienceWingerworth, Chesterfield, S42 6QWOffice based only no option for hybrid workingOwn transport and UK driving licence essentialJob Description:Our client is a leading MSP with over 20 years experience, being founded back in 2001. Our aim: to help improve your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the market, enabling us to provide a huge variety of software & hardware options. Our IT Support & Management services make sure that not only are you receiving and using the best available, but that you re getting the most out of it maximizing your return of investment.We are growing our team and are looking for an additional IT Support Technician.This is a solely in person role, with no option for remote working. Own transport is required. Commute to our offices in Wingerworth Chesterfield. Prior experience in a similar job is beneficial, but not entirely necessary, we care more about the individual rather than experience. On the job training will be provided for the systems that you will be supporting. Salary range is up to £24,000, option of promotion above this is possible for the right person. We operate a Company dress code of smart casual (shirt/jumper, black jeans/chinos/suit trousers upon employment you will receive Greenfrog branded clothing). Occasional travel for work to client sites may be required. Immediate start available.This is an ideal position for someone wanting to get into an IT role after their first job or moving from an existing Level 1 position at an existing IT firm.What we are looking for:

Excellent communication skills.

Excellent data capture.

Can do and willing to help attitude.

Good end user patience.

Ability to keep calm under pressure.

Attentive nature.

Keeping with a neat and tidy working policy.

Your responsibilities will include:

Answering incoming technical calls.

Raising and logging tickets.

Resolving technical problems with end users.

Helping the users over the phone and email.

Remotely controlling users PCs to resolve issues.

Communicating with suppliers/partners to resolve problems.

Escalating problems where needed.

Configuration of new client hardware.

Experience required:

Previous office work experience.

Email use for business purposes.

Phone handling.

UK Driver s license & access to or use of your own car required.

Additional desirable experience:

Previous experience working in an IT Support environment.

Microsoft Azure cloud environments.

3CX telephony administration.

Apple Mac user administration.

Sage administration.

History of working with Microsoft Windows network environments.

Server administration.

Network administration.

Must haves/Screening questions:

Must be able to work legally in the UK.

Must be comfortable in a permanent office environment.

Must be able to reliably commute to our office location.

Must have their own or access to a vehicle and a UK drivers license.

Must have some form of prior work experience, specific IT experience is a bonus but not essential.

Interested? If you feel that you possess the relevant skills and experience then please send your cv by return.Not open to agenciesINDLS

About the RoleWe re working with a market-leading organisation that s undergoing a major transformation, moving from manual, Excel-based reporting to a fully automated, intelligence-driven data ecosystem.As Data Architect, you ll be responsible for designing and implementing the Azure-based data platform that becomes the single source of truth across the business. This is a hands-on, strategic role where you ll build scalable, governed data architecture and shape how data is used across Finance, Operations, and Commercial functions.What You ll Be DoingData Architecture & Platform Design

Design and implement an enterprise data lake on Azure Data Lake Gen2, using Bronze/Silver/Gold architecture.

Build and maintain scalable ETL/ELT pipelines in Azure Data Factory to integrate data from core systems (AS400, Tagetik, CRM, Esker, Slimstock).

Develop the overall data model, data dictionaries, and lineage documentation.

Deliver a stable batch-first integration strategy with AS400 during its .NET migration, with a roadmap toward API integration.

Data Governance & Quality

Implement the technical foundation for data governance quality checks, metadata management, and master data validation.

Embed business rules and validation logic directly within data pipelines.

Define and manage data security and access controls (Azure and Power BI row-level security).

Implementation & Optimisation

Lead the hands-on build, testing, and deployment of the Azure data platform.

Monitor platform performance and optimise pipelines for cost, scalability, and speed.

Define and document technical standards and best practices.

Oversee the migration from legacy tools (Domo, Vecta) to the new Power BI ecosystem.

What You ll BringTechnical Skills

Strong hands-on experience with Azure Data Lake Gen2, Azure Data Factory, and Azure Active Directory.

Advanced skills in data modelling (conceptual, logical, physical) and SQL for complex transformations.

Proven ability to design and build high-performance ETL/ELT pipelines.

Understanding of data governance, security, and access control frameworks.

Knowledge of batch and real-time data integration and experience with ODBC connectors or REST APIs.

Familiarity with Databricks and/or Microsoft Fabric is a bonus.

Experience

3+ years in a Data Architect or senior data engineering role.

Proven record of designing and delivering cloud-based data platforms, ideally in Azure.

Background working with complex ERP or transactional systems.

Experience supporting or leading data transformation initiatives within a business setting.

Power Platform Developer

Morris Sinclair Recruitment

Elevate your career and become a pivotal member of a dynamic team within a leading consultancy. This role offers the chance to immerse yourself in cutting-edge technology and drive impactful solutions for both public and private sector clients. As a Power Platform Consultant, you will be at the forefront of technical consultancy, solutions architecture, and advisory services, ensuring the delivery of high-quality results.Why This Role Stands Out:Career Growth: Be part of a growing area of the business where your contributions will shape the future success of the team. Innovative Environment: Work with the latest Microsoft Modern Workplace solutions, including Power Platform, SharePoint and D365 Leadership Opportunities: Guide and mentor less senior team members, contributing to their professional development. Client Impact: Become a trusted adviser for customers, providing technical pre-sales advice and contributing to tender responses and proposals.Key Responsibilities:

Design and architect Power Platform and D365 solutions.

Provide technical pre-sales advice and contribute to tender responses.

Take a leading role in customer projects with support from the Project Management team.

Stay updated with the latest technology and best practices, contributing to the business unit’s skill advancement.

Plan and estimate development work accurately.

Essential Skills and Experience:

Deep understanding of configuration and development of Dataverse, and Power Platform.

Proven technical leadership in solution design and systems integration.

Experience with ALM tools such as Azure DevOps.

Exceptional verbal and written communication skills.

Excellent customer service skills and an analytical approach to problem-solving.

Power Platform / Microsoft certifications (e.g., PL-900, PL-100, PL-200, PL-400, PL-600) are highly desirable.

Join a team where your expertise will be valued, your growth supported, and your contributions recognised. This is more than just a role; it s a chance to make a significant impact in a thriving business environment.

Oracle Revenue Management Production Support Service Engineer

Position OverviewWe are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accounting expertise and technical troubleshooting capabilities to ensure revenue recognition compliance and seamless system operations.Key ResponsibilitiesRevenue Recognition & ComplianceSupport ASC 606/IFRS 15 revenue recognition principles in production systemsTroubleshoot and maintain Revenue Contracts, Performance Obligations, and Standalone Selling Price (SSP) calculationsResolve issues with Revenue Deferrals, Revenue Allocations, and AdjustmentsEnsure revenue compliance through Multi-Currency and Multi-GAAP ReportingAssist with Deferred Revenue and Unbilled Revenue Accruals processingReceive, analyze, and prioritize related support ticketsProvide timely solutions to usersDocument resolution steps and knowledge base articlesSupport system upgrades and patchesMonitor system performances and recommend improvementsReceivables & Invoicing SupportTroubleshoot Customer Invoicing, Credit Memos, and AdjustmentsSupport AutoInvoice for importing transactions from external systemsResolve issues with Receipts Processing (Manual & Automatic), Lockbox, and Payment MatchingMaintain Collections, Aging Reports, and Dunning ProcessesEnsure accurate Tax Calculation on AR Transactions, including integration with Vertex or Oracle TaxIntercompany Process SupportMaintain Intercompany Revenue Recognition and Transfer Pricing RulesSupport Intercompany Invoicing between business units using Oracle Cloud IntercompanyEnsure Intercompany Netting of payables and receivables using Oracle Cloud Payables (AP) and Oracle Cloud Receivables (AR)Troubleshoot Intercompany Balancing Rules and Eliminations for accurate financial reportingAccounting & Period Close SupportReconcile AR Subledger with General Ledger (GL)Support period-end revenue recognition and receivables close processesValidate revenue and intercompany accounting follows IFRS, GAAP, and tax requirementsTechnical Support

Write and debug SQL queries for revenue contracts, AR transactions, intercompany transactions, and payment applications

Troubleshoot AutoInvoice errors, revenue allocations, and discrepancies in accounting entries

Support Revenue Management integrations with Supply Chain Financial Orchestration, Order Management, Projects, Contracts, and Intercompany

Debug Receivables and Payables integrations with Billing Tax Engines, and Oracle Cloud Intercompany

Work with REST/SOAP APIs for importing revenue contracts, invoices, intercompany transactions, and payments

Support FBDI/ADFdi to load bulk revenue, AR, and intercompany transactions

Identify and resolve slow AutoAccounting, Intercompany Processing, and Revenue Recognition Jobs

Optimize large transaction processing for high-volume intercompany environments

Compliance, Audit & Reporting

Support tax audits on revenue transactions, intercompany transactions, and customer payments

Assist with SOX Audits, ensuring approvals, controls, and documentation are maintained

Prepare Revenue Recognition Reports, Deferred Revenue Reports, Intercompany Netting Reports, and Receivables Aging Reports

Operational Support

Utilize Oracle Support (MOS - My Oracle Support)

Create and manage Service Requests (SRs) for revenue, intercompany, and AR-related issues

Access Oracle Knowledge Base, Release Notes, and Patches regularly

Test and coordinate testing for quarterly Oracle Cloud updates

Validate changes in Revenue Recognition Rules, Intercompany Rules, SSP, and AutoInvoice configurations before deployment

Assist finance, accounting, and tax teams with revenue, intercompany, and AR-related queries

Document SOPs for Revenue Processing, Intercompany Netting, Invoice Adjustments, and Collections handling

Required Qualifications

Strong understanding of ASC 606/IFRS 15 revenue recognition principles

5+ Experience with Oracle Cloud Revenue Management, Receivables, and Intercompany modules

Knowledge of AutoInvoice, Payment Processing, and Collections functionality

Proficiency in SQL and data analysis for troubleshooting financial issues

Experience with FBDI/ADFdi for data imports and updates

Understanding of period close processes for revenue and receivables

Familiarity with SOX compliance requirements for revenue processes

Experience troubleshooting integrations between financial modules

Strong problem-solving skills for complex accounting issues

Ability to document technical solutions and support end-users effectively

This position requires a blend of revenue recognition expertise and technical troubleshooting skills to maintain critical financial systems and ensure compliance with accounting standards.

Procurement and Contracts Lead

Are you a procurement professional with a strong grasp of regulatory frameworks, commercial governance, and stakeholder engagement? Our client is looking for someone to drive strategic procurement activity, ensure compliance across complex contracts, and act as a key interface between suppliers, legal teams, and internal stakeholders.What you’ll be doing:

Leading procurement and contract management activities across high-value, regulated spend areas.

Ensuring compliance with relevant frameworks, legislation, and internal governance.

Collaborating with legal, finance, and operational teams to mitigate risk and deliver value.

Managing supplier relationships and performance to support long-term strategic goals.

Supporting tendering, negotiation, and contract drafting processes with a focus on transparency and accountability.

What we’re looking for:

Proven experience in regulated procurement environments (e.g. public sector, utilities, healthcare, etc.).

Strong understanding of commercial contracts, risk management, and procurement law.

Excellent stakeholder management and communication skills.

Ability to interpret and apply complex regulations and frameworks.

Why join us? You’ll be part of a forward-thinking team where compliance meets commercial impact. They value integrity, collaboration, and continuous improvement - and offer support for your professional growth.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Manager

The Customer Service Manager will oversee daily operations within the customer service department, ensuring excellent service delivery and satisfaction. This role is perfect for someone with a proven track record in managing customer service teams in the business services industry.Client DetailsThis organisation is a well-established, medium-sized player in the business services sector. Known for its commitment to professional excellence, it offers a structured and supportive working environment for its employees.Description

Manage and lead the customer service team, setting clear goals and objectives.

Develop and implement strategies to improve customer satisfaction and retention.

Monitor and report on team performance using key metrics.

Handle escalated customer issues with professionalism and efficiency.

Collaborate with other departments to ensure seamless service delivery.

Maintain up-to-date knowledge of industry trends and best practices.

Oversee training and development programmes for team members.

Ensure compliance with company policies and procedures.

Profile

Proven experience in managing customer service teams within the business services industry.

Strong leadership and organisational skills.

Excellent problem-solving abilities and attention to detail.

Proficiency in customer service software and CRM systems.

The ability to work under pressure and meet deadlines effectively.

Exceptional communication and interpersonal skills.

Job Offer

Competitive salary of 35,000 to 38,000 per annum.

On-site parking for added convenience.

Access to a company pension scheme.

A permanent position with opportunities for career growth.

A supportive and structured workplace culture.

3rd Line IT Service Desk Engineer

Tailor Made Technologies

WhiteleyFull Time, PermanentAre you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently.As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career.While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month.If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you!Benefits of working for Tailor Made Technologies:

A competitive salary.

Training opportunities set out with a clear training structure.

Progressive working environment with access to voice your opinions to decision makers.

25 days holiday plus bank holidays.

Your birthday off.

Flexi health plan cover and access to a range of Health Benefits.

IT Purchasing Scheme.

Company Pension.

An active Social Committee who plans monthly competitions and events.

A brilliant breakout room with free breakfast and a pool table.

Join a Trusted Partner for Transformative Managed Technology.Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals.Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth.Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets.Duties and Responsibilities of our 3rd Line IT Service Desk Engineer:

Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems.

Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements.

Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference.

Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations.

Technical Documentation: Create and maintain comprehensive documentation.

Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software.

Training and Mentoring: Provide guidance and support to Junior Engineers and support staff.

On Call: There is an expectation to be on call once a month.

Your Previous Experience:

Microsoft Windows desktop and server configuration and support experience.

Microsoft Exchange On Prem and Online configuration and support experience.

Terminal server environment configuration and support experience (Citrix, AVD, RDS).

Active Directory configuration and administration.

Strong knowledge and understanding of Group Policy.

Strong general networking skills (CLI, Subnetting, NAT).

Good understanding of DNS.

Router configuration and support experience (Cisco, HP, Draytek).

Firewall configuration and support experience (Watchguard, SonicWALL).

HP ProLiant and Dell PowerEdge Server Hardware support experience.

VMware and Hyper V support experience (VCP an advantage).

Storage technologies (NAS, NetApps, Synology).

Strong understanding of Office 365.

Strong understanding of Microsoft Azure.

Strong understanding of Microsoft Intune.

Strong understanding of SSL Certificates.

Essential Skills:

Excellent communication skills.

Organisational skills.

Results driven with a proven track record.

Team player.

Self-motivated and proactive.

Ability to be resilient and to work under pressure.

Apply today.

QA Automation Engineer

Are you a QA Automation expert ready to take full ownership of automation in a high-impact project?This is an opportunity for a QA Automation Engineer to join a team in either London or Newcastle on a hybrid basis. This is a ring-fenced role, meaning you’ll be the go-to automation specialist on your project, trusted to lead, build, and steer the automation effort alongside a team of talented manual testers.You will drive best practices, introduce modern testing methodologies like TDD and BDD, and ensure quality is embedded throughout the development lifecycle.What You’ll Be Doing:

Designing and implementing robust automation frameworks for mobile (using Appium + Webdriver IO) and web applications (using Playwright)

Working independently to convert manual test cases into scalable, maintainable automated tests

Acting as the automation authority on your project, setting best practices, driving quality, and mentoring others where needed

Collaborating closely with manual QA engineers, developers, and product teams to ensure seamless delivery

Taking full accountability for the automation strategy and execution

What You’ll Bring:

Strong hands-on experience with JavaScript and TypeScript

Proven expertise using Appium + Webdriver IO for mobile testing and Playwright for web automation

Solid understanding and practical application BDD methodologies

Familiarity with BDD frameworks such as Cucumber or SpecFlow

Exposure to performance testing tools like K6 or JMeter

Experience with test management tools such as JIRA, Qmetry, or Xray

A self-starter mindset you’re comfortable working independently and making decisions

This is hybrid role that would be based in either London or Newcastle and would be paying up to 60,000Ready to lead the charge in automation? Apply now and help build smarter, faster, and better.

3rd Line / Project Engineer (MSP)Chorley£45 55k plus benefits4 days a week on siteThe Opportunity for youAre you currently working at 3rd line / a project engineer at an MSP, and looking to join a company that offers training, development, and progression?As a project engineer, you ll be based in the Chorley office for this growing MSP. This business is on the acquisition trail and has been waiting MSPs across the country. They re 400+ in headcount (40+ in the Chorley office) with thousands of customers across the UK.With this being a customer facing role, you ll be working with customers to complete their projects from end to end.This role is for a 3rd line engineer / project engineer who may have hit a glass ceiling in their current company and wants to progress their career. You ll need to have a what s next approach by way technology and product offerings as this MSP are looking for someone who can come in and contribute above and beyond support work.With this being in a managed services environment, the role is end to end and you ll get involved through design, deployment and then ongoing service so the broader the background the better.We re looking for strong Microsoft bias engineer who has experience working within an MSP. With this role being customer facing, this will suit someone had had a strong service provider background. An ideal general background of you will be having strong all-round general IT skills Windows Desktop and Server, Virtualization (VMware, Hyper-V), AD, Azure, VMWare, Networking etc which is a given if you ve worked within an MSP.We re looking for an engineer who also isn t afraid to muck in if project work drops off (which isn t very often) as you ll be required to help out the 3rd line support team now and again.Next stepsIf this sounds like something you would be interested in, you have 3 options:Call Joe White at CRG TEC to find out more. We are really open about the role and the opportunity so if you need to find out more before committing. No problem!Drop Joe a private message on LinkedIn before applying and he will respond to any queries you have.If you are happy with what you have read, then attach a copy of your CV to this advert and Joe White will give you a call to discuss further or get back to you if you don t quite hit the mark.We look forward to hearing from you

Databricks Engineer (SC Cleared)

Syntax Consultancy Ltd

London (Hybrid)6 Month Contract£(Apply online only)/day (Inside IR35)Databricks Engineer needed with active SC Security Clearance for 6 Month Contract based in Central London (Hybrid).Developing a cutting-edge Azure Databricks platform for economic data modelling, analysis, and forecasting. Start asap ideally in October 2025.Hybrid Working - 2 days/week remote (WFH), and 3 days/week working on-site from the Central London office.A chance to work with a leading global IT and Digital transformation business specialising in Government projects:

In-depth Data Engineering + strong hands-on Azure Databricks expertise.

Azure Data Services, Azure Data Factory, Azure Blob Storage + Azure SQL Database.

Designing, developing, building + optimising data pipelines, implementing data transformations, ensuring data quality and reliability.

Deep Data Warehousing knowledge including data modelling techniques + data integration patterns.

Experience of working with complex data pipelines, large data sets, data pipeline optimization + data architecture design.

Implementing complex data transformations using Spark, PySpark or Scala + working with SQL / MySQL databases.

Experience with data quality, data governance processes, Git version control + Agile development environments.

Azure Data Engineer certification preferred -eg- Azure Data Engineer Associate.

Advantageous skills: Azure Event Hubs, Kafka, data visualisation tools, Power BI, Tableau, Azure DevOps, Docker, Kubernetes, Jenkins.

Lead Application Operations Engineer

Lead Application Operations Engineer 6 Month Contract (Outside IR35) Hybrid, Glasgow 2 day’s pw Starting ASAPDay Rate: 473.27 Outside IR35Main Duties:As a Lead Application Operations Engineer, you will guide a team of engineers in providing second-line support for a diverse range of business-critical applications and platforms. You will collaborate with various stakeholders, both internal and external, to offer technical expertise and leadership in resolving complex, high-priority incidents. Additionally, you will ensure application availability and reliability by overseeing the team in monitoring, maintenance, and configuration duties. This is a key position within the Applications & Platforms branch, and you will play a pivotal role in enabling and supporting our expanding team and remit. We are seeking candidates with hands-on technical expertise in application, platform, or infrastructure support roles, and a proven track record of leading and mentoring teams in delivering critical support services. Familiarity with AWS is a critical requirement for this role, and only those with hands on experience with AWS will be considered.Main Duties:

Maintain Configuration And Accurate Information, Controlling IT Assets In One Or More Significant Areas.

Manage Service Components To Ensure They Meet Business Needs And Performance Targets Deal With High Impact, Complex Incidents And Change Requests.

Identify Process Optimisation Opportunities With Guidance, And Contribute To The Implementation Of Proposed Solutions.

Lead The Investigation And Resolution Of Complex Incidents.

Take Accountability For Issues That Occur And Be Proactive In Searching For Potential Problems

Achieve Excellent User Outcomes

Initiate And Monitor Actions To Investigate Patterns And Trends To Resolve Problems

Effectively Consult Specialists Where Required

Determine The Appropriate Remedy And Assist With Its Implementation

Determine Preventative Measures

Take Inputs And Establish Coherent Frameworks That Work

Essential Skills & Experience:

Demonstrable hands on technical experience leading teams in managing and supporting business-critical applications, with a proven track record of leading multi-disciplinary teams through complex incident investigations and resolution.

Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile.

It is essential to be familiar with AWS, and only those with hands-on experience with AWS will be considered.

This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.

Job Title: Software Engineer - (Python focused full stack)Location: North Cheshire, Hybrid / On-site working.Salary: up to 55,000 per annum + benefitsMinimum Commercial Experience - 3 YearsLooking for a Software Engineering position that hits a little different? I’m supporting an IOT Technology business based in North Cheshire looking to grow their experienced Software Engineering team. Their innovative products use advanced analytics, predictive models and AI to develop novel Software Applications that out shine their competition. This role will suit a Mid-Senior level Software Engineer who is comfortable working autonomously within their technology stack. Working within their small team you’ll be given the opportunity to contribute to new ideas for features and functionality of future versions and brand new applications.Key Responsibilities would include:

Design, develop, and maintain scalable applications for their cloud platform.

Implement cloud infrastructure using GCP or AWS services

Work closely with the hardware and firmware teams to integrate the Software into the IOT device

Technical Skills and Current Tech Stack:

Languages: Python (This would be the primary language used)

Experience in front end and web worksuch as Angular, React, HTML, CSS, REST

Databases: PostgreSQL

Tools: Git, GitHub, Docker

Cloud: They primarily use GCP with some AWS.

Due to the nature of the software operating and being tested with Real-Time IOT hardware there will be some onsite working required on a regular frequency.Location of their office is commutable from Manchester, Liverpool, Chester or Bolton.This is a unique opportunity to work with a highly successful technology company and market leader within their field, they are a true believer in “Technology First” and invest heavily to be “Best in Class”. Click apply today for a short consultation and interview arrangment.

Release Manager

CBSbutler Holdings Limited trading as CBSbutler

Job Title: Release ManagerMax Supplier Rate: 515 per day inside ir35Clearance Required: SCDuration: 6 monthsLocation: Telford/hybrid (3 2days per week in the office)Role overview:The Release Manager will be responsible for planning, coordinating, and overseeing the deployment of software releases across multiple environments. This includes managing release schedules, ensuring configuration integrity, and supporting testing and validation processes. The role demands strong technical expertise in SAS technologies and Oracle, as well as a deep understanding of configuration management and the software testing lifecycle.Key Responsibilities:

Own and manage the end-to-end release process across development, test, and production environments.

Coordinate with development, testing, and operations teams to ensure timely and quality releases.

Maintain and enforce configuration management standards using manifest files and structured release artefacts.

Oversee packaging and deployment of SAS DI code (SPKs) and Oracle artefacts (clear-text files).

Support migration activities, particularly from SAS 9.4 to SAS Viya 4, using CI/CD practices and Capgemini accelerators.

Facilitate release readiness reviews, go/no-go decisions, and post-release retrospectives.

Ensure traceability and auditability of all release components and decisions.

Required Skills & Experience:

SAS Enterprise Guide (EG) - experience in job orchestration and user migration support.

SAS Data Integration (DI) - packaging and deployment of DI jobs using manifest structures

If you are interested in this role or wish to apply, please feel free to reply to this advert or call me on (phone number removed)

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