IT Operations Analyst - EUS****Full time, Permanent Location – Drax Power Station, Selby – Hybrid workingClosing date: 12 JanuaryWho we are:We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals.You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come.About the role:You’ll take ownership of documenting systems and processes within the technology tower, while actively contributing to configuration, maintenance, and the smooth operation of critical technologies. From installing, configuring, and testing environments to ensuring day‑to‑day patching, monitoring, and performance management, you’ll keep everything running at peak capacity and compliance.You’ll monitor the environment to get full visibility into performance and availability, producing reviews, reports, and audit logs that demonstrate service quality. You’ll collaborate with Group IT to resolve escalations, support disaster recovery testing, and provide audit evidence, all while driving continual service improvement.With a customer‑centric approach, you’ll embrace IT Service Management practices, optimise infrastructure through ongoing analysis, and deliver resilient, compliant, and high‑performing technology services that make a real impact.Who we’re looking for:To be successful in this role you’ll need to have a number of years of experience in a similar role along with technical experience in End User Compute including –•       VDI•       Desktop and mobile hardware and software•       Collaboration tools•       Identity and access management / security•       Monitoring, event management and other operational tools•       Meeting room and AV technology•       Managed printRewards and benefits:As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and supportyour lifestyle. If successful in this role you’ll get:·      A discretionary bonus depending on company performance·      Private Healthcare·      SAYE (Sharesave): discretionary scheme from time to time·      Personal accident cover·      Group personal pension plan where we’ll pay up to 10%·      Holiday 25 days plus bank holidays·      Reimbursement of the cost of your annual membership of one relevant and appropriate professional bodyWe’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come.Together, we make it happen.At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here.Talk to us about flexible working!How to apply:Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey.If you want to find out more about Drax, check out our LinkedIn page to see our latest news.We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email careers@drax.comWe reserve the right to close roles early when the particular role and / or location has had sufficient applications.
