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Spotlight
Service Architect
Leidos
Farnborough
Hybrid
Mid
£57k - £73k
RECENTLY POSTED
itil
DescriptionService ArchitectLocation: On-site 80% to Huntingdon, Cambridgeshire, UKSecurity Clearance Level: DVUNLEASH YOUR POTENTIALLeidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations.Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff.Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers.Are you ready for your next career challenge?We are seeking an experienced and proactive Service Architect to lead and own the service transition process within an agile delivery environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams.This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. You will create and own detailed service designs and contribute significantly to the service acceptance criteria for go-live readiness…KEY RESPONSIBILITIESThe Service Architect will be responsible for:
Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations.
Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment.
Stakeholder Collaboration: Work closely with:
Engineering: to ensure supportability and operational readiness of developed solutions.
Solution Architects & Security: to influence technical design from a service operations perspective.
Programme Manager & Scrum Master: to align service readiness with delivery milestones.
Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met.
Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood.
Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and
ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including:
Incident, Problem, and Change Management
Service Level Management
Knowledge Management
Continual Service Improvement
Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards.
Service Impact Assessment: Review proposed solutions to assess and influence impacts to live service and support structures.
KEY SKILLS AND EXPERIENCEYou will have experience in designing full end-to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components and business processes. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. DV security cleared as a minimum.The Service Architect must have:
Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments.
Strong working knowledge of the ITIL framework (minimum ITIL v3/v4 Foundation; Intermediate or Expert level desirable).
Demonstrable experience in:
Designing and implementing service models within large programmes.
Agile delivery methods, particularly Scrum, including active participation in ceremonies and backlog refinement.
Creating Service Design Packages and contributing to Operational Acceptance Criteria.
Coordinating early life support and transitioning services into BAU support environments.
Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels.
Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning.
Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams
It is desirable for the Service Architect to have:
ITIL 4 Managing Professional or ITIL Expert certification.
Experience working in secure or regulated environments (e.g. public sector, finance, defence, healthcare).
Experience with service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent.
Clearance Requirements:
Clearance to Start- DV
Clearance for Role- DV
Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today!What we do for you:At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
Contributory Pension Scheme
Private Medical Insurance
33 days Annual Leave (including public and privilege holidays)
Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
Dynamic Working
Commitment to Diversity:We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture.  We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.  If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.Who We Are:Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.What Makes Us Different:Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world.  You can inspire change.Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team.  We have been empowering our people to work flexibly for years.  Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.At Leidos, we don’t want someone who “fits the mold”—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.Original Posting:For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:£56,800.00-£72,800.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Spotlight
Installation Integration Engineer
Leidos
Glasgow
Fully remote
Mid
Private salary
RECENTLY POSTED
linux
unix
DescriptionThe Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers.SES is comprised of three divisions to align with our customers’ missions and needs:
Aviation Solutions
Ports & Borders
Global Services
SummaryThe Installation Integration Engineer must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. Responsible for providing effective, efficient, and compliant on-site technical and customer support for installation of systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair, and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.System types include the following but not limited to:
Check point CT systems.
Checkpoint x-ray systems.
Explosive Detection Systems (EDS).
Automatic tray return systems (ATRS).
Explosive trace detection systems (ETD).
Millimeter wave technology passenger screening (MMW).
Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The position requires the ability to work independently with limited supervision.Successful applicants will have a certified trade training, with strong experience in troubleshooting and repair of; x-ray computed tomography systems, electro - mechanical equipment, PLC control systems. Please note that a 5-year UK reference period is required to obtain airside passes.Primary Responsibilities
Responsible for providing technical and customer support for installation projects.
Install, maintain, troubleshoot/diagnose, repair, and test a wide variety of airport passenger and baggage security systems.
Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance, and radiation surveys.
Maintain calibration on all test and radiation survey equipment.
Provide customer training assistance of installed systems and equipment.
Adhere to Leidos published maintenance and radiation survey checklists and procedures.
Report design, reliability, and system bugs to technical support.
Follow down machine escalation protocol to ensure time resolution of system failures.
Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements.
Exercise judgment within broadly defined policies and procedures in selecting methods, techniques, and evaluation criterion for obtaining results.
Assume responsibility for continued customer satisfaction and coordinate all activities with the customer; assist with customer training while representing Leidos in a professional manner.
Must be highly proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and timecard, implementing Tech Bulletins (TB’s) and using good judgment when dealing with customers.
Comply with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB’s.
Comply with use of Personal Protective Equipment (PPE) where and when applicable.
Apply Lock Out – Tag Out (LOTO), following safe lifting practices and same day reporting of any accidents, near misses and unsafe conditions.
Demonstrates a pro-active approach towards safety, health, and quality in compliance with all customer facility and Leidos company guidelines and regulations.
Maintain tools and test equipment properly.
Participate in on-going product training and maintain all necessary certifications.
Provides daily written reporting on completed maintenance activities, used parts and consumables, machine faults, down times, and availability.
Responds to faults timely as per contracted response, repair times and endeavors best efforts to keep KPIs, and SLAs of the contract.
Keeps track of used parts as per procedures provides by Service Supervisor, returns the parts with RMA process.
Reports performance and availability of the machines as advised by Service Supervisor.
Identifies the Root Cause of repetitive parts failures and investigates for corrective actions to minimize parts consumption.
Perform other tasks, duties and assignments as required.
Position RequirementsMust have:
Solid relevant Installation Integration Engineer experience, preferably in an integrated systems technologies environment.
Experience maintaining and supporting large, complex, electromechanical systems.
Experience working with High-Voltage Equipment.
Good customer skills and the ability to work under pressure.
Must be self-starter, work well without supervision, and accept responsibility.
Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.
Must be able to travel both domestic and international locations.
Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.
Maintain professional appearance as prescribed by the Company.
Must work well without supervision and accept responsibility for timely completion of assigned work.
The candidate must be able to lift/carry a minimum of 25 kgs.
The candidate must be able to push/pull 90kgs.bs.
Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur.
Must be able to achieve and maintain UK Counter Terrorist Check (CTC/Level 1B) clearance levels.
Highly Desirable:
A degree in electronics technology, mechanical or electrical engineering or equivalent.
Prior experience in X-ray or computed tomography technologies, especially in the airport security environment, is a significant plus.
Working knowledge of Linux and Unix.
Siemens Programmable Logic Controller (PLC) commissioning and development.
What do we do for you?At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.We provide an employment package that attracts, develops, and retains only the best in talent. Our reward scheme includes:
Contributory Pension Scheme.
Private Medical Insurance.
Generous Annual Leave (including public and privilege holidays).
Original Posting:For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.#Remote
Spotlight
Technical Architect - Consultant
Opencast
Multiple locations
Hybrid
Mid
£55k - £70k
TECH-AGNOSTIC ROLE
Ready for a new challenge?Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business.The roleAs a Technical Architect – Consultant, you’ll help design and build the technical foundations of the services we deliver. You’ll work closely with engineers, delivery leads, and client teams to shape and guide solutions that meet user and business needs.You’ll be responsible for your architecture decisions and explain them clearly to others. You’ll work within architecture governance processes and take ownership of the quality and risks of your designs. You’ll also support delivery, helping to bring those designs to life.UK Security Clearance (existing SC clearance or eligibility) is a requirement for our current permanent opportunities.Experience in delivering digital services for the UK government is highly valuable for many of our projects. Therefore, familiarity with the GDS toolkit will be essential.Essential experienceYou don’t need to have had the job title Technical Architect before. But we’ll want you to show experience in designing and delivering technical solutions.In your CV and interview, please show how you have:• designed and delivered solutions based on business goals and technical needs• used software architecture patterns and principles in your work• explained your designs clearly using diagrams and models (e.g. uml or c4)• worked with teams and stakeholders to agree design decisions• identified risks or issues in technical designs – and taken action to resolve them• worked within architecture governance or review processes.As well as architecture experience, there are core skills you’ll need to be a great consultant.In the interview, we’re keen to understand how you approach your work and collaborate with others. We’ll explore topics such as your approach to architecture, how you deliver business outcomes, and how you engage with stakeholders.We’ll also be looking for examples that show how you:• work effectively with both technical and non-technical colleagues• take a thoughtful and structured approach to solving problems• listen, adapt, and contribute as part of a team• are open to learning and developing your skillsDesirable experienceSome experience is useful but not required:• knowledge of architecture frameworks like TOGAF or Open Agile Architecture• experience designing cloud-based systems (e.g. AWS, Azure)• designing for security, accessibility or sustainabilityIf you have any of this experience, please include it on your CV — we can talk about it in the interview.If you don’t, that’s OK. We can support you to build these skills if you join us.SalaryConsultant salary range: £55,000-£70,0000What our offer includesA competitive pension, health cash plan, share options and discretionary bonus.Flexible hours and 25 days’ holiday.People to support you every step of the way.Where you’ll workYour working time at Opencast will be split between multiple locations, including from our HQ and hub locations, or home. Travel is part of life at Opencast, and takes in account requirements of your work, and your team.We include youWe welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.InterviewJob interviews are on Microsoft Teams. We’ll make any adjustments to help you.Want to know more?Visit our website or email careers@opencastsoftware.com.
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Frequently asked questions

What is a Technical Architect and what do they do?
A Technical Architect is an IT professional responsible for designing and implementing complex IT systems and infrastructure. They create architectural blueprints, ensure technology solutions align with business goals, and oversee the technical standards and guidelines.
What skills are required to become a Technical Architect?
Key skills include expertise in software development, system design, cloud technologies, security protocols, and strong communication abilities. Experience with platforms like AWS, Azure, or Google Cloud, and knowledge of architecture frameworks such as TOGAF is often preferred.
How can I find Technical Architect job openings on Haystack?
You can use the search bar on the Haystack homepage and enter 'Technical Architect' as your keyword. You can also filter results by location, experience level, technology stack, and employment type to find the best match for your profile.
What are the typical experience requirements for Technical Architect roles?
Most Technical Architect positions require 5-10 years of experience in software development or IT infrastructure, with several years specifically in architecture or systems design roles. However, requirements may vary depending on the company and project complexity.
Are there remote Technical Architect jobs available on Haystack?
Yes, Haystack offers numerous remote and hybrid Technical Architect roles. You can filter job listings by remote options to find roles that allow you to work from home or other locations.