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Technical Account Management Jobs in London
Overview
Looking for Technical Account Management jobs in London? Haystack connects you with top employers hiring skilled Technical Account Managers in the heart of the UK tech scene. Explore the latest London-based TAM roles and take the next step in your IT career today!
Software Licensing Consultant - FOSS
Talent Smart Limited
London
Remote or hybrid
Mid - Senior
£595/day - £600/day
RECENTLY POSTED

Contract - Inside IR35

Software Licensing Specialist - Financial Services Client

The Opportunity

Our financial services client is seeking a Software Licensing Specialist to support the governance, processes and controls surrounding the consumption and contribution of Free and Open Source Software (FOSS). This role sits within an international team and involves close collaboration with Engineering, Tooling and Legal functions. It is well suited to candidates with strong expertise in open-source licensing, or those with a background in Software Asset Management (SAM)/IT Asset Management (ITAM) within a commercial environment.

The successful candidate will be a proactive self-starter, comfortable working independently and delivering to tight deadlines in a fast-paced environment.

Key Responsibilities

  • Provide guidance to engineering teams on the implications of FOSS licensing for their applications.
  • Analyse licence and copyright considerations for new open-source software requests.
  • Use FOSS scanning and licensing tools to identify risks and coordinate remediation actions.
  • Contribute to the continuous improvement of FOSS governance and control processes.
  • Review and categorise open-source licences, including those not recognised by automation tools.
  • Support training and awareness initiatives on licensing obligations.
  • Guide and mentor FOSS licensing analysts within the team.
  • Support the evaluation and development of licence assessment tooling.

Essential Experience

  • Strong knowledge of open-source licences, obligations and risk implications.
  • Experience analysing open-source components and their licensing models.
  • Hands-on experience with at least one open-source scanning tool.
  • Understanding of software licensing agreement terminology.
  • Experience working with Legal teams to interpret licence agreements.
  • Strong communication and stakeholder management skills.
  • Familiarity with collaboration tools such as Confluence, JIRA and SharePoint.

Desirable

  • Experience engaging with Legal and Engineering stakeholders.
  • Knowledge of software development life cycle and DevSecOps practices.
  • Experience working in Agile environments.
  • Exposure to tools such as Nexus IQ Server, FOSSology or similar.
  • Legal or copyright training would be advantageous.

More details available on successful application.

Senior Product Manager, Campaigns
Sky
London
Hybrid
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We believe in better. And we make it happen. Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do ;

  • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements.
  • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem .
  • Be the system admin for Adobe Campaign & the owned comms stack
  • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools.
  • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business.
  • Advise on Campaign best practice to ensure tooling is usilised effectively
  • Join Quarterly Planning & support experimentation & development teams in sprint planning as required .
  • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class
  • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s
  • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives

What you’ll bring ;

  • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification.
  • Demonstrated expertise in managing complex digital campaigns and platform migrations
  • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred.
  • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing.
  • A proven track record of product ownership in a complex & fast moving organisation.
  • Proven track record influencing and working with decision makers to drive strategic decisions .

Team Overview

The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:

  • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale.
  • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities.
  • Embedding best practice technologies and championing their adoption to further consolidate technology choices.
  • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation.
  • Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies.

The Rewards:

There’s a reason people can’t stop talking about ! Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Campaigns Product Development Manager
Sky
Multiple locations
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We believe in better. And we make it happen. Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do ;

  • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements.
  • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem .
  • Be the system admin for Adobe Campaign & the owned comms stack
  • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools.
  • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business.
  • Advise on Campaign best practice to ensure tooling is usilised effectively
  • Join Quarterly Planning & support experimentation & development teams in sprint planning as required .
  • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class
  • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s
  • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives

What you’ll bring ;

  • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification.
  • Demonstrated expertise in managing complex digital campaigns and platform migrations
  • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred.
  • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing.
  • A proven track record of product ownership in a complex & fast moving organisation.
  • Proven track record influencing and working with decision makers to drive strategic decisions .

Team Overview

The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:

  • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale.
  • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities.
  • Embedding best practice technologies and championing their adoption to further consolidate technology choices.
  • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation.
  • Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies.

The Rewards:

There’s a reason people can’t stop talking about ! Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Campaigns Product Manager
Sky
Multiple locations
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We believe in better. And we make it happen. Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do ;

  • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements.
  • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem .
  • Be the system admin for Adobe Campaign & the owned comms stack
  • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools.
  • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business.
  • Advise on Campaign best practice to ensure tooling is usilised effectively
  • Join Quarterly Planning & support experimentation & development teams in sprint planning as required .
  • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class
  • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s
  • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives

What you’ll bring ;

  • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification.
  • Demonstrated expertise in managing complex digital campaigns and platform migrations
  • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred.
  • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing.
  • A proven track record of product ownership in a complex & fast moving organisation.
  • Proven track record influencing and working with decision makers to drive strategic decisions .

Team Overview

The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:

  • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale.
  • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities.
  • Embedding best practice technologies and championing their adoption to further consolidate technology choices.
  • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation.
  • Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies.

The Rewards:

There’s a reason people can’t stop talking about ! Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Fire & Security Installation Engineer
EDSB Ltd
Multiple locations
In office
Junior - Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

EDSB Integrated Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service.

We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.

We are now looking to employ Fire & Security Installation Engineers to work across sites in the UK.

The position will involve, but will not be limited to, the following:

-Multiple system type installation to pre-commissioning of Fire, Intruder Alarm, CCTV, Access Control and DDA systems in accordance with the current standards and Codes of Practice.

-Work within project time constraints, identifying and communicating without delay any potential risks to the project delivery dates.

-Ability to commission and handover systems in line with the specification and drawings, including giving client demonstrations.

-As well as the above, the ideal candidates will have experience of network/IP based products.

-FIA qualifications are beneficial but not essential, but a full understanding of BS5839 is essential.

-Ensure timesheets and all other relevant paperwork is completed on time.

-Undertake any relevant training as required.

-Ensure all relevant H&S requirements are complied with.

-Secondment to the Service Department as required by the business or on to any other projects as required.

-Ensure the health, safety and welfare of yourself and the team in accordance with Company policy.

-Completion of the relevant e-documentation (via tablet) or paperwork in line with SSAIB & BAFE requirements.

-To actively support at all times, company policy and best practice in the area of fire and security, with particular emphasis on the protection of sensitive customer information.

-Knowledge of integration of detection systems into other disciplines would be a real advantage.

Working away at sites throughout the UK.

Required Skills -

The ideal candidate should have:

  • A proven background and experience of Intruder, CCTV, Fire Alarms, Access Control, Door Entry and DDA systems.
  • Network/IP based product experience is beneficial.
  • FIA qualifications are beneficial but not essential however a full understanding of BS5839 is essential.
  • Knowledge of integration of detection systems into other disciplines would be a real advantage.
  • Good communication skills are required as the majority of the role will involve being in a customer facing environment.
  • The ability to work alone and effectively organise your time.
  • A good understanding of the Standards which relate to our Industry and the systems we install is required.
  • A good understanding of Health and Safety is essential.
  • A full driving licence and a willingness to travel to locations across the country.
  • Be prepared to work away with overnight stays when required, this will however be kept to a minimum.
  • ECS Card.
  • Willingness to go the extra mile.
  • A flexible attitude to working hours is necessary and we require a willingness to travel to locations across the country. Some overnight stays will be required and incentives for overnight stays will be discussed at interview.
  • Self motivated and a team player, demonstrating professionalism, positivity and proactiveness.

Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage.

In addition to the above role, EDSB are also open to applications from newly qualified installation engineers. Please apply stating your level of experience.

Aftersales Support Engineer - Commercial Heating & Cooling
ETS Technical Sales
London
Hybrid
Junior - Mid
£55,000
RECENTLY POSTED

Technical Aftersales Support Engineer/EUROPE (Commercial Air-Conditioning, Heating & Refrigeration) - west London / Middlesex (with option of hybrid/homeworking up to 2 days per week)

(CANDIDATES FOR THIS ROLE MUST BE ELIGIBLE TO WORK IN THE UK / TRAVEL IN THE EU WITHOUT RESTRICTIONS, EITHER NOW OR IN THE FUTURE)

A new vacancy for a Techncial Aftersales Support Engineer with UK division of leading global manufacturer of high-efficiency heating and cooling products. The company is looking for a motivated and ambitious individual to provide technical aftersales support to distributors, consultants and end users in the UK & across Europe. The job will cover various aftersales services for products for customers (providing both office and on-site technical support, carrying out product demos & training and delivering presentations). The Technical Aftersales Support Engineer will be required to continuously develop his/her knowledge in the technical specification of the company’s products. Responsibilities will include planning services for new products, instruction on servicing methods and promoting new air-conditioning and refrigeration products.

Key responsibilities will include:

  • Technical aftersales support to distributors, consultants and end users.
  • Respond to technical inquiries by e-mail or phone without any delays and attend site visits when required (around 5% travel).
  • Submit reports for technical supports for site visits.
  • Promote new refrigeration products.
  • Introduction of new products highlighting the features and the benefits.
  • Create presentations and enlighten the features and the benefits for customers / distributors.
  • Calculate the products’ performance and/or cost-saving benefits.
  • Prepare company technical support documents.
  • Propose ideas to improve technical documents for distributors.
  • Create new service tools Register subsidy schemes / certification programs.
  • Register new products with national subsidy schemes, quality certification schemes and other country requirements.
  • Arrange and support random tests as required.
  • Collect market information / surveys for new products, benchmark and analyse competitors’ new products.

Key candidate requirements:

  • A technical qualification in a relevant Engineering discipline (such as HVAC/R, Mechanical Engineering, etc).
  • At least 2yrs experience in a technical support role working with HVAC/R products & systems.
  • Knowledge of refrigeration cycle; commercial refrigeration systems; VRF systems; Building Management Systems; EU regulations / directives related to air conditioning / refrigeration.
  • Eligible to work in the UK and travel in the EU without restrictions (either now or in the future).
  • Strong interpersonal and communications skills.
  • Strong problem-solving skills.
  • Understanding of customer requirements.
  • Presentation skills.
  • Knowledge of Microsoft applications (Windows, Word, Excel, PowerPoint)
Automatic Door Engineer
Aldem Talent Ltd
London
In office
Mid - Senior
£55,000
TECH-AGNOSTIC ROLE

Engineer

London - within the M25

Are you an experienced Engineer with a background inautomatic doors, gates, shutters or access control systems?

Were working with a leading security and building systems company looking for anEngineerto join their service and maintenance team.

The Role

  • Carry out fault finding, repair, and routine maintenance on door / gate systems across residential blocks and commercial sites.
  • Diagnose and resolve issues on a range of systems
  • Provide technical support and testing to ensure systems are fully operational.
  • Liaise with clients and residents in a professional manner while representing the company on-site.
  • Work independently

About You

  • Previous experience as a Door Entry, Access Control, Automatic gae Engineer.
  • Strong fault-finding and problem-solving skills.
  • Confident working on wiring, panels, and control systems.
  • Full UK driving licence.
  • Excellent communication and customer-facing skills.

Package

  • £50,000 - £55,000basic
  • Company van
  • Overtime opportunities
  • Company benefits
Solutions Consultant
Stealth IT Consulting Limited
London
Remote or hybrid
Senior - Leader
£85,000
TECH-AGNOSTIC ROLE

My client is recruiting for a Microsoft AI Solutions Consultant, you will lead the design, delivery, and adoption of AI-driven business solutions. Youll act as a trusted advisor to clients, helping them leverage Microsoft AI tools to solve complex challenges and drive innovation. Responsibilities: - Lead end-to-end design and delivery of AI-driven solutions using Microsoft technologies (Azure AI, Co-pilot Studio, Power Platform AI Builder). - Translate business challenges into scalable, secure, and high-performing solutions. - Guide clients in selecting and adopting the right Microsoft AI tools. - Deliver demos, workshops, and proof-of-concepts to showcase solution value. - Serve as a subject matter expert and trusted advisor to senior stakeholders. - Support pre-sales activities including proposals, solutioning, and presentations. - Mentor and coach junior consultants within the practice. - Ensure operational excellence and contribute to practice development. Requirements: - 8+ years in consulting, product, or technical Microsoft advisory roles. - Proven experience designing and delivering Microsoft-based AI or data solutions. - Strong knowledge of Azure AI services, Power Platform, Microsoft Co-pilot, and related Microsoft technologies. - Excellent communication and consulting skills; able to bridge business and technical domains. - Leadership experience: managing client relationships, mentoring teams, and delivering impactful workshops/presentations. - Advanced degree (MSc, MBA, or PhD) in Computer Science, Engineering, Finance, or Business. - Relevant Microsoft certifications are highly desirable. - UK Government security clearance (SC) is preferred.

HR Consultant Success factor (EC and time Specialist)
Adecco
London
Hybrid
Mid - Senior
Private salary

Job Title: HR technology Consultant - Success factor (EC and time Specialist)
Rate: Circa 650/Day
Location: London (3 days per week onsite)
Contract: 12 months (possibility for extension)
status: Inside IR35
working patten: Flexibility required to work outside standard office hours when necessary

Are you passionate about HR technology and eager to make an impact in the Financial Services sector? Our client is seeking a dynamic HR Technology Consultant specialising in SAP SuccessFactors, particularly Employee Central and Time Management. Join a dedicated HR Technology team and play a pivotal role in enhancing HR applications across the EMEA region!

Key Skills:

  • Strong HRIS / HR Technology background
  • SAP SuccessFactors (hands-on functional experience) - EC and Time is essential
  • BAU support experience (not project-only)
  • Experience working in multi-country and/or multi-entity environments
  • Ability to engage with business users and translate requirements into system configuration
  • SuccessFactors Employee Central
  • Time Off
  • Time Tracking
  • Functional configuration and support experience

Your Background:

To thrive in this role, you should possess:

  • Hands-on experience with SAP SuccessFactors modules: Employee Central and Time Off/Time Tracking.
  • Proven ability to gather and translate business requirements effectively between technical and non-technical teams.
  • Experience in making configuration changes and performing data imports in SuccessFactors.
  • The capability to create test plans, write basic test scenarios/scripts, and execute unit tests.
  • Advanced MS Excel skills and a knack for problem-solving and creativity in delivering solutions.

What You’ll Do:

As an integral member of the HR Technology team, you will:

  • Collaborate with the SuccessFactors Platform owner and other subject matter experts to maintain and enhance the system, ensuring it meets business needs.
  • Respond to and resolve HR colleague queries and system incidents efficiently.
  • Manage change requests from inception to completion, including requirements gathering, testing, and documentation updates.
  • Plan and execute data imports into SuccessFactors, tailored to specific module requirements.
  • Participate in bi-annual software releases, testing new features, and conducting regression testing on existing modules.
  • Support local HR and business change projects involving HR technologies.
  • Assist with critical HR calendar events like Performance Reviews, Bonus Planning, and Year-End Time Off processing.
  • Provide BAU functional support for assigned SuccessFactors modules
  • Act as a subject matter expert within HR Technology
  • Support system enhancements, regulatory changes, and continuous improvement
  • Translate business requirements into functional system solutions
  • Work closely with HR stakeholders, third-party vendors, and SAP
  • Support incidents through structured triage and escalation processes
  • Ensure stability and effective operation of HR systems in a multi-country setup

Why Join Us?

  • Contribute to exciting HR projects that make a real difference in a well-respected organisation.
  • Work in a flexible environment with opportunities for professional development and growth.
  • Engage with a diverse team that values inclusion and integrity.

What’s Next?

If you’re ready to take the next step in your career and join a vibrant team focused on innovation in HR technology, we want to hear from you! Please submit your application, including your CV and a brief cover letter outlining your relevant experience.

Join us in shaping the future of HR technology in the Financial Services industry!

We are an equal opportunity employer and celebrate diversity. We are committed to creating an inclusive environment for all employees.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

MiFID SME
Adecco
London
Hybrid
Mid - Senior
£500/day - £600/day
TECH-AGNOSTIC ROLE

MiFID/R Subject Matter Expert (SME)

Contract
Daily Rate: Up to £600 (inside IR35 via umbrella)
Contract Length: 6 months
Location: Canary Wharf, Greater London
Hybrid Working: Yes - 3 days onsite pw and 2 days remote pw

Are you an expert in MiFID/R regulations looking for your next challenge? Our client, a leading financial institution, is seeking a MiFID/R Subject Matter Expert (SME) to join their 1st line Risk and Control team. This role is pivotal in supporting the MiFID/R Regulatory Lead, focusing on the EU/UK Markets in Financial Instruments Regulation and Directive.

Key Responsibilities:

Drive and deliver impact analysis on regulatory changes and self-identified issues.
Perform comprehensive reviews of obligations and controls related to EU and UK MiFID/R, focusing on regulatory change mapping and management.
Support the Regulatory Lead in maintaining and updating the reference control library for MiFID/R obligations.

Qualifications & Skills:

Extensive knowledge of EU and UK MIFIR/MIFID II, particularly in transparency, transaction reporting, and data quality.
Experience implementing MiFID/R in large Tier 1 banks, with a focus on Markets businesses.
Active participation in industry forums to monitor changes to EU and UK MIFIR/MIFID II standards.
Strong understanding of controls versus processes, with the ability to analyse and recommend improvements.
Experience in assessing regulatory risks and controls, conducting gap analyses for compliance.
Ability to provide well-informed opinions on rule interpretations.
Capable of developing regulation artefacts and overseeing their implementation.
Exceptional attention to detail with strong documentation and audit trail skills.
Proven stakeholder engagement and management skills across various functions.
Strong analytical capabilities, especially in documenting data lineage.
Sound understanding of key processes within an Investment Bank.
Essential project management and change capabilities.
Ability to prioritise and multitask in a dynamic environment.

If you are passionate about driving regulatory compliance and possess the skills necessary to excel as a MiFID/R SME, we want to hear from you!

Apply Today!

Please submit your CV and a brief cover letter outlining your relevant experience and expertise in MiFID/R regulations. We look forward to welcoming you to our team!

Note: This is a temporary contract position with a duration of 6 months. All applications will be treated with the utmost confidentiality.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Graduate Full Stack Technical Client Integration Engineer
Adecco
London
Hybrid
Graduate
£28,000 - £30,000

Location: Central London/Hybrid
Salary: £28,000 - £30,000 + benefits

About Us:
Join an award-winning AI/ML software company at the forefront of innovation. We’re looking for a bright, motivated graduate to join our team as a Full Stack Technical Client Integration Engineer. This is a fantastic opportunity to kick-start your career in tech, working on exciting projects and learning from experienced professionals in a supportive, fast-paced environment.

Who We’re Looking For:
We’re seeking a recent graduate who has completed a degree in Computer Science, Engineering, or a related field from a top-tier university (minimum 2:1 or international equivalent), and achieved at least AAB at A-level. Ideally, you’ll also have completed a year-long internship or placement in a technical or software-focused role.

You’ll thrive in this role if you have:

  • Some hands-on experience with full-stack development, particularly using JavaScript, Node.js, Python, and APIs (through internships, university projects, or personal work).
  • Strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
  • A proactive mindset, eager to learn and adapt in a fast-moving tech environment.
  • An interest in client-facing work, with a consultative and solutions-oriented approach.

Key Responsibilities:

  • Support clients with technical integrations of our platform, acting as a trusted advisor.
  • Collaborate with internal teams to improve integration processes and tools.
  • Learn and grow into a subject matter expert on our platform and technologies.
  • Help identify and implement improvements based on client and team feedback.

Why Join Us:
This is an ideal role for a graduate looking to build a career that blends technical development with client interaction. You’ll gain exposure to real-world projects, receive mentorship from experienced engineers, and be part of a company that values innovation and growth.

How to Apply:
If you’re excited by this opportunity and ready to take the next step in your career, we’d love to hear from you. Apply via the link below.

Adecco operates as an Employment Agency and is an equal opportunities employer. All applications will be handled with strict confidentiality.

Integration Lead
itecopeople
London
Hybrid
Senior
£450/day - £451/day
TECH-AGNOSTIC ROLE

Integration Lead (Technical).

Title: Integration Lead.
Duration: 3-month contract likely to be extended.
Location: Mostly Remote (occasional client site meetings).
Start: ASAP.
Rate: TBC - Outside IR35.

We are looking for a highly technical Integration Lead to drive the implementation of a new integration framework within a complex environment.

We need a hands-on, technically credible delivery lead who can operate confidently across multiple project verticals and stakeholders, e.g. architecture, engineering, suppliers and business - ensuring integration solutions are designed, specified and delivered effectively.

The Role

You’ll act as the glue between architecture, engineering, vendors and the wider programme - driving clarity, pace and delivery. You will be responsible for leading the end-to-end coordination of integration framework implementation, ensuring:

  • Technical specifications are complete, accurate and implementation-ready

  • Dependencies across systems, suppliers and workstreams are clearly identified and actively managed

  • Integration designs align with architectural principles and business requirements

  • Multiple stakeholders, third-party suppliers and consultants are aligned and working cohesively

  • Risks, assumptions and technical constraints are proactively managed

    Key Experience Required

  • Strong background in systems integration and integration frameworks

  • Experience delivering complex, multi-system integration solutions

  • Deep understanding of APIs, data flows, middleware, messaging, and enterprise integration patterns

  • Ability to challenge and validate technical documentation and solution designs

  • Proven experience coordinating technical teams and third-party suppliers

  • Excellent stakeholder management across technical and non-technical audiences

  • Comfortable operating in fast-moving, ambiguous environments

    Ideal Background

  • Technical PM / Integration Lead / Technical Delivery Lead

  • Experience working within large-scale enterprise transformation programmes

  • Strong documentation and governance discipline

  • Able to operate with minimal oversight and hit the ground running

If you’re a technically strong delivery lead who thrives in complex integration environments, we’d like to hear from you. Please send your CV to Simon at (url removed)

Services Advertised are those of an Employment Business.

Cloud Delivery Lead
CBSbutler Holdings Limited trading as CBSbutler
London
Fully remote
Senior
£70/hour - £79/hour

+6 months +

+Fully remote working

  • 70 - 79 ph Inside IR35

+SC cleared role - must hold current active clearance

+Sole British - due to nature of the project

Skills:

+SC clearance

+Cloud Delivery leader

+DevOps

+Azure / AWS

+Stakeholder engagment

We are seeking an experienced delivery leader responsible for managing complex cloud and digital initiatives that support public sector transformation. Skilled in overseeing agile delivery across infrastructure, software, and service platforms with a strong focus on stakeholder engagement, budget management, and governance. Brings deep understanding of cloud technologies (Azure, AWS, GCP) and modern delivery models to ensure secure, scalable, and citizen-focused solutions. Expert in driving cross-functional collaboration, aligning IT strategies with policy outcomes, and promoting continuous improvement across programmes.

Key Responsibilities

Programme Leadership & Strategy

  • Shape and oversee delivery strategy for cloud and DevOps programmes aligned to public sector transformation goals
  • Develop delivery roadmaps and prioritise initiatives based on organisational impact and stakeholder needs
  • Drive cross-departmental alignment to ensure consistent delivery frameworks and shared objectives

Team & People Management

  • Lead multidisciplinary agile teams including cloud engineers, DevOps specialists, analysts, and testers
  • Mentor, coach, and support performance development to build a high-performing delivery culture
  • Ensure effective resource planning to support sprint velocity and long-term delivery capacity

Cloud Architecture & Engineering Oversight

  • Oversee delivery of cloud-native architectures, container platforms, and hybrid infrastructure solutions
  • Guide adoption of Infrastructure as Code (IaC) and automation practices
  • Collaborate on designs for scalability, resilience, and high availability across platforms

Delivery Operations & Agile Governance

  • Manage sprint planning, backlog prioritisation, and iterative delivery using agile methodologies
  • Track and report delivery metrics such as deployment frequency, lead time, and change failure rate
  • Maintain delivery cadence and artefacts using tools such as Jira, Azure DevOps, or equivalent

Stakeholder & Vendor Engagement

  • Build strong relationships with internal teams, government departments, citizens, and suppliers
  • Manage third-party delivery performance and SLA adherence
  • Communicate effectively with both technical and non-technical stakeholders to drive transparency and consensus

Innovation & Continuous Improvement

  • Promote continuous improvement, learning, and feedback across delivery teams
  • Evaluate emerging DevOps tools, cloud patterns, and delivery models
  • Lead retrospectives and encourage knowledge sharing across programmes

Experience Required

The Delivery Lead will be a well-rounded service delivery professional with experience across applications, infrastructure, or digital services, and will demonstrate:

  • Proven service delivery experience in legacy and/or digital environments
  • Detailed working knowledge of the Industrialised Delivery Model
  • Ability to interpret and work effectively with client contracts
  • Experience producing mitigations for failed SLAs where required
  • Strong documentation skills for client-facing materials and governance
  • Confident communication and presentation skills with senior management and clients
  • Practical working knowledge of ITIL
  • Effective negotiation and stakeholder management capabilities

If you’d like to discuss this Cloud Delivery Lead in more detail, please send your updated CV to (url removed) and I will get in touch.

Workday Consultant
Tria
London
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Workday Consultant - Workday HCM, Absence & Advance Compensation

Location: London (on-site 3 days per week)

Contract Type: Permanent

Salary: To be discussed

Are you an experienced Workday Consultant / Functional Partner with solid Workday HCM, Absence Management and Advanced Compensation experience? Are you looking for an opportunity to spearhead the ongoing improvement of its use within a progressive end-user environment? If so, apply now for this new permanent role.

This role could be based in either central London or Sunderland and will require 3 days per week onsite in your base location.

The Workday Consultant for Workday HCM & Absence Management will be joining at a time of significant investment and transformation in the way that the organisation uses Workday. You’ll be the SME for Workday HCM & Absence Management and will be key in driving its adoption by the business as well as continuous enhancements to its functionality.

This is a strategic Workday Consultant role where you will be responsible for the delivery and continuous improvement of HCM & Absence Management processes within Workday, ensuring optimal configuration, security, and business process alignment.

Although your core focus will be the HCM & Absence Management module, the Workday Consultant will support junior analysts with other modules where possible, as well as partnering with stakeholders to maximise the value add to the business.

Key Responsibilities

  • Lead and maintain Workday HCM & Absence Management modules, including upgrades and change requests
  • Develop and deliver a roadmap for HCM & Absence Management enhancements
  • Facilitate workshops and demos to promote understanding and adoption of Workday, reducing off-system processes
  • Own communications across relevant workstreams, gathering feedback and driving engagement
  • Partner with stakeholders to identify and implement continuous improvements
  • Configure and maintain reports, business processes, and security policies
  • Test new functionality and manage incident resolution within SLA guidelines
  • Leverage Workday Community and Success Plans to stay aligned with best practices
  • Support training activities and maintain user documentation

This is an exceptional opportunity to make a real impact at a time when the business is supercharging its use of Workday. There is a shared ambition internally to make full use of the systems capabilities and you’ll be supported in achieving this.

Please apply to be considered and we will be in touch if the opportunity is a good fit.

Delivery Lead - Operational Technology
Tec Partners
London
Hybrid
Senior
£610/day - £620/day
TECH-AGNOSTIC ROLE

Position: Delivery Lead - Operational Technology
Location: London or Reading 2 days p/week; 3 days remote

Type: Contract, Inside IR35, 6 Months

Rate: 620 p/day (umbrella rate)

We are looking for a Delivery Lead to join a major cyber security transformation programme. This role sits within the Operational Technology (OT) workstream, focusing on protecting and strengthening the systems that underpin large-scale manufacturing operations.

You will be responsible for translating strategic objectives into executable delivery plans, managing risks, dependencies, and vendor outputs, and ensuring initiatives are delivered on time, on budget, and to required quality and security standards. You will work closely with operational teams, technology functions, cyber security, and suppliers to support the rollout of OT security initiatives, improve regulatory compliance, and embed sustainable security practices.

Key Responsibilities:

  • Lead day-to-day delivery of OT cyber projects, coordinating internal teams and third-party vendors
  • Maintain delivery governance, track risks, dependencies, milestones, and benefits realisation
  • Support pilots, deployments, and site rollouts, capturing feedback and refining processes
  • Contribute to embedding governance frameworks, operating models, and a sustainable security culture

Skills & Experience:

  • Strong project or delivery leadership experience with complex OT or cyber security initiatives
  • Awareness of OT/industrial systems (SCADA, PLCs, MES, HMI) and cyber security principles
  • Experience managing dependencies, risk, and delivery across multiple stakeholders and sites
  • Excellent communication, stakeholder management, and organisational skills

This is a high-impact, multi-phase role for someone who enjoys driving delivery, coordinating teams, and embedding operational and cyber resilience across large-scale programmes.

ERP Project Manager - Microsoft Dynamics 365 (D365)
P3M Recruitment
London
Hybrid
Senior - Leader
Private salary

Job Title: ERP Project Manager - Microsoft Dynamics 365 (D365)
Location: London based (client site + some remote working)
Contract: 3 months initially, potential to be extended
IR35 Determination: Inside

We are recruiting for our valued client. A well-established organisation operating in the data and analytics sector, supporting major brands with insights that inform strategic business and marketing decisions. They are currently seeking an experienced ERP Project Manager with strong Microsoft Dynamics 365 NAV/Business Central and/or Dynamics 365 Finance & Operations expertise to join their team on a 3 month contract, with strong potential for extension.

The role of Project Manager
As an ERP Project Manager, you will take ownership of delivering a large ERP transformation programmes built on Microsoft Dynamics 365. This is a role perfect for someone who thrives in complex environments-someone who quickly creates structure and focus in environments where requirements are not yet fully defined and proactively shapes outcomes that drive genuine business value.

You will lead multifunctional teams, translate business needs into actionable plans, and enhance processes while maintaining architectural integrity. This role requires a forward-thinking, analytical leader who can confidently navigate complex stakeholder landscapes.

Key Responsibilities

  • Oversee the delivery of Microsoft Dynamics 365 ERP implementations in complex, multifaceted environments
  • Translate evolving business needs into clear, structured delivery plans aligned with strategic objectives
  • Encourage proactive problem-solving by identifying risks, constraints, and dependencies before they arise
  • Support decision making by presenting practical, value driven solutions aligned with product standards
  • Oversee cross functional delivery teams, external partners, and stakeholders to ensure clear communication, maintain momentum, and ensure accountability.
  • Establish governance frameworks, reporting structures, and communication approaches suitable for senior and executive audiences
  • Promote continuous improvement, embedding lessons learned and leveraging industry best practice
  • Build and maintain strong relationships across business and technical teams to ensure alignment and shared ownership of outcomes

About You
You will be a capable ERP Project Manager who confidently leads transformation initiatives, combining structure with pragmatism and a passion for making a tangible difference.

You will bring:

  • Proven experience delivering D365 ERP programmes (BC/Nav or Finance & Operations) within complex, global, or regulated settings
  • Excellent analytical and critical?thinking capability, with an instinct for anticipating issues early
  • Confident communication skills, with the ability to influence and engage senior stakeholders
  • High levels of organisational discipline, delivery focus, and governance rigour
  • A deep understanding of business processes and how ERP systems improve or transform them

We aim to respond to all applicants within 5 days - to avoid missing out please apply today.

IT Compliance Support Engineer - Hybrid - Banking
GCS
London
Hybrid
Junior - Mid
£400/day - £415/day

IT Compliance Support Engineer - Hybrid / Canary Wharf - 6 month Contract - Banking

Tier 1 Bank - Regulatory Reporting Team

Role - IT Compliance Support Engineer

Duration - 6 months with very likely extension

Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office

Rate - 415 per day (Inside IR35)

Role

  • IT Compliance Support Engineer to join a development team and act as the primary liaison with internal/external audit, compliance, and IT security counterparts. This role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls are both effective and practical.

Tasks

Audit & Compliance Liaison

  • Act as the single point of contact for internal/external audit, compliance, and IT security.
  • Handle audit requests, walkthroughs, and create timely evidence (C# source code, SQL scripts, server config, Azure DevOps logs, ServiceNow change records, Jira artefacts).
  • Maintain an audit-ready repository of artefacts and narratives (control matrices, process maps, and access log review).

Interpret Technical Details for Auditors

  • Ability to understand C# code and SQL scripts to verify logic and queries.
  • Interpret permissions (Windows, Azure AD, Azure DevOps) and explain them clearly to auditors.
  • Translate technical details into auditor-friendly narratives.

IT Controls & Governance

  • Operate and improve general IT controls (GITC) across change management, access control, backups/recovery, incident/problem management.
  • Ensure segregation of duties, peer reviews, approvals, and traceability for production changes.
  • Embed controls within Azure DevOps pipelines (e.g., gated approvals, policy enforcement).

Evidence & Documentation

  • Create and maintain clear documentation: SOPs, control narratives, diagrams, audit evidence packs.

Support Risk Assessments

  • Assist or act on behalf of the Application Service Owner in completing required risk and compliance assessments (e.g., security, operational resilience, regulatory checks) as per internal governance standards and workflows.
  • Ensure timely submission of assessment artefacts and coordinate with relevant stakeholders for approvals and remediation actions.

Coordinate Audit/Assessment/Security Defect Remediation

  • Track and manage remediation of audit findings, control gaps, and assessment defects.
  • Work with developers, platform teams, and risk owners to ensure timely closure and evidence of remediation.
  • Provide regular status updates to stakeholders and maintain defect logs for audit readiness.

GCS is acting as an Employment Business in relation to this vacancy.

Helpdesk Engineer
Integral Recruitment Ltd
London
In office
Graduate - Junior
£25,000 - £30,000

Location: London, NW1
£25,000 - £30,000 plus payment and support for Microsoft certifications

My client is a well-established and highly regarded Managed Service Provider (MSP) based in Camden, North London. They re known for delivering outstanding service and building long-term relationships with a loyal and varied client base.

They are now looking for a customer-focussed, confident and personable Helpdesk Engineer to join their team on a permanent basis. This role is ideal for someone who has recently completed an IT apprenticeship or has 1 2 years experience in a helpdesk or IT support role within a similar organisation (MSP / IT Managed Services Provider) and is keen to develop their career within a supportive organisation.

This is a client-facing position, where you ll act as the first point of contact for clients. While technical knowledge is important, your communication skills, professionalism and ability to build rapport will be absolutely key to your success.

The Helpdesk Engineer Role:

As part of a small, close-knit service desk team, you will:

  • Be the first point of contact for all incoming client support requests via phone, email, video call and remote tools
  • Provide a warm, professional and confident experience for clients, ensuring they feel supported and informed
  • Log, triage and progress support tickets, resolving issues where possible or escalating appropriately
  • Build strong, positive client relationships through excellent service, enthusiasm and a genuine desire to help
  • Carry out 1st line troubleshooting of hardware, software and user issues
  • Assist with diagnosing, testing, repairing and deploying PCs, Macs and other devices
  • Build and deploy new devices to client environments
  • Liaise with 3rd party vendors where required
  • Create and maintain clear documentation relating to client systems and processes
  • Gain exposure to a wide range of modern technologies and MSP best practices

Technical Experience and Knowledge Required:

  • Active Directory administration
  • Windows and macOS environments
  • Microsoft Office & Microsoft 365 (Email, Teams, SharePoint)
  • Basic networking concepts (TCP/IP, switches, routers, firewalls)
  • VPNs and remote access tools

The Person - We re looking for someone who is:

  • Confident, personable and approachable, with excellent verbal and written communication skills
  • Comfortable speaking to clients at all levels and representing the business professionally
  • Passionate about IT and keen to build a long-term career in technical support
  • Proactive, enthusiastic and eager to learn from others
  • A team player who can also use their own initiative
  • Organised, reliable and able to manage multiple tasks at once
  • Calm under pressure and capable of thinking on their feet

Experience & Qualifications

  • Recently completed an IT apprenticeship or 1 2 years experience in a helpdesk / IT support role within an MSP environment
  • IT certifications are preferred but not essential, such as:
    • MS-900 / AZ-900
    • CompTIA (A+, Network+, etc.)
  • A genuine interest in technology and customer service is essential

In return, my client offers the chance to develop your technical skills considerably, gaining exposure to the latest technologies from day one. Training and support for IT certifications is offered and you will learn from a well-established and close-knit team of Engineers.

Sound interesting and something you would like to be part of? Integral Recruitment is acting as an employment agency in regard to this advertisement.

Business Analyst - Manufacturing & Operational Technology
Tec Partners
London
Hybrid
Mid - Senior
£530/day - £540/day
TECH-AGNOSTIC ROLE

Position: Business Analyst - Manufacturing & Operational Technology Location: London or Reading 2 days p/week; 3 days remote

Type: Contract, Inside IR35, 6 Months

Rate: 540 p/day (umbrella rate)

We are looking for a Business Analyst to join a major cyber security transformation programme. This role sits within the Operational Technology (OT) workstream, focusing on protecting and strengthening the systems that underpin large-scale manufacturing operations.

You will work closely with operational teams, technology functions, cyber security, and suppliers to translate complex operational and technical requirements into clear, actionable delivery artefacts. Your input will support the assessment, design, and rollout of OT security initiatives, helping to improve regulatory compliance, operational resilience, and long-term sustainability.

Key Responsibilities:

  • Analyse existing OT processes, tools, and workflows to identify gaps and improvement opportunities
  • Support pilots, deployments, and site rollouts, capturing feedback and refining processes
  • Assist with supplier engagement, procurement documentation, and assurance of third-party deliverables
  • Contribute to embedding governance frameworks, operating models, and a sustainable security culture

Skills & Experience:

  • Strong business analysis skills with the ability to simplify complex information for operational teams
  • Awareness of OT/industrial systems (SCADA, PLCs, MES, HMI) and cyber security principles
  • Experience designing frameworks, models, or assessment criteria in risk, cyber, or operational contexts
  • Excellent communication and stakeholder management skills

This is a dynamic, multi-phase role for someone who enjoys shaping frameworks, driving consistency, and supporting large-scale transformation.

AV Service Desk Technician
SER Limited
St Albans
Hybrid
Junior - Mid
£35,000 - £40,000

Job Title: AV Service Desk Technician Location: St Albans / Hybrid Salary: £35,000 - £40,000 Job Purpose Summary: This is a hybrid role combining service desk administration, remote technical support, and occasional on-site service visits. You will be the central coordination point for all service and maintenance activities, ensuring clients receive fast, efficient, and well-organised support. Key Responsibilities: - Manage incoming service desk tickets (ServiceNow) - Arrange and book service and maintenance visits for engineers - Schedule and coordinate freelancers where required - Provide remote technical support to clients using TeamViewer - Attend onsite service calls when necessary (1st & 2nd line AV support) - Complete service reports after each visit - Maintain service asset registers following PMV handovers - Support escalations from 1st line to ensure resolutions - Liaise with clients and contractors to gather required documents - Ensure all service tasks are logged, updated, and closed within SLA Experience and Skills Required: - 3 years AV experience ideally within service and maintenance. - Experience using ServiceNow or a similar ticketing system - Strong organisational and scheduling skills - Ability to diagnose faults with corporate AV systems, ideally including: Crestron, AMX, Q-SYS, Biamp - Full UK Driving Licence - Right to work in UK Package: - Salary: £35K - £40K - 24 days annual leave plus bank holidays - Hybrid working - Laptop & phone - Pension - Pool van available for travel How to apply: Submit your application or contact Jake Voisey on the details provided. SER-IN

Senior IT Business Partner - B2B & Supply Chain Systems
Mackenzie Jones IT
London
Hybrid
Senior
£85,000
TECH-AGNOSTIC ROLE

Senior IT Business Partner B2B & Supply Chain Systems
Circa £85k + £8.4k Car Allowance + 24% Bonus + Benefits
Hybrid - West London - 3 Days Onsite
Must be Eligible to work in the UK - Cannot Provide Sponsorship

A leading FMCG organisation is seeking a Senior IT Business Partner to lead and evolve its Business-to-Business (B2B) Technology landscape across Commercial & Supply Chain operations. This is a strategic leadership role responsible for aligning Technology capabilities with business growth, operational efficiency & digital transformation across the order-to-delivery value chain.

The Role

  • Will act as the Senior IT Business Partner to Commercial & Supply Chain functions, ensuring systems, integrations, and processes support business performance and future growth.
  • Ownership of the B2B Applications landscape & integrations.
  • Leading cross-functional planning and strategic stakeholder engagement.
  • Managing vendors and coordinating with international IT teams.
  • Leading a team of IT Business Partners & Analysts.
  • Driving digital transformation, automation & process improvement.

Technology & Functional Landscape

  • Support & optimise systems across B2B operations.
  • SAP S4/HANA - focus on integration to UK & Ireland 3rd Party Logistic provider Warehouse & Transportation systems.
  • Master Data Management - through Informatica & SAP MDM.
  • Local responsibility for B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market.
  • Local responsibility for - Automation solutions - Winshuttle.

Key Responsibilities:Strategic Partnership & Demand Leadership

  • Shape and govern the IT demand pipeline aligned to business priorities
  • Lead prioritisation and investment planning
  • Facilitate governance forums with senior stakeholde

Stakeholder Engagement & Business Alignment

  • Act as senior IT representative to Commercial, Supply Chain & Finance teams
  • Translate business strategy into capability roadmaps and investment cases
  • Lead workshops to identify improvement and innovation opportunities

Team Leadership & Capability Development

  • Lead, coach and develop a team of IT Business Partners & Analysts.
  • Establish clear objectives and performance standards.
  • Foster collaboration, accountability and continuous improvement.

Solution Ownership & Process Excellence

  • Own the end-to-end B2B applications landscape.
  • Drive integration, automation and process simplification.
  • Lead business cases and transformation initiatives.

Architecture & Innovation

  • Develop capability roadmaps aligned with Enterprise Architecture.
  • Identify opportunities leveraging AI, automation & advanced analytics.
  • Ensure scalability for future growth.

Experience Required

  • Senior IT Business Partner or business systems leadership experience.
  • Ideally have FMCG, Consumer Goods, Retail or Supply Chain sector experience.
  • SAP S4/HANA - focus on integration with 3rd Party Logistic providers - Warehouse & Transportation systems.
  • EDI - automation & process optimisation initiatives.
  • Master Data Management - through Informatica & SAP MDM.
  • B2B operations - supporting & optimising systems.
  • B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market.
  • Automation solutions - Winshuttle.
  • Proven leadership of cross-functional transformation programmes.
  • Strong commercial awareness & stakeholder engagement skills.
  • Strategic mindset & emotional intelligence.
  • Collaborative, people-focused approach.

T6/MN/(phone number removed).

Frequently asked questions
A Technical Account Manager acts as the bridge between a company's technical team and its customers, ensuring successful implementation and ongoing support of technical products or solutions.
Employers usually look for candidates with a strong technical background, excellent communication skills, and experience in customer relationship management. Relevant certifications or degrees in IT or related fields are often preferred.
Many industries including finance, technology, telecommunications, and software services actively hire Technical Account Managers to maintain client relations and support technical solutions.
You can search for Technical Account Management roles in London on our platform, upload your CV, and apply directly through our website. You’ll also receive personalized job alerts tailored to your preferences.
Salaries can vary depending on experience and company size, but generally range from £45,000 to £80,000 per year, with senior roles or specialized sectors offering higher compensation.