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Overview
Looking for top Technical Account Management jobs? Discover the latest openings tailored for Technical Account Managers on Haystack, your trusted IT job board. Whether you’re seeking roles in client relationship management, technical support, or strategic account growth, explore rewarding careers that bridge technology and customer success. Start your next Technical Account Management job search here and connect with leading tech employers today!
Fire Extinguisher Engineer
Staffbase Recruitment
Cardiff
In office
Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client is a leading fire protection company providing fire detection and suppression equipment and due to their continued expansion Staffbase has been appointed to recruit for the position for Fire Extinguisher Engineer.

The successful candidate will be an experienced Fire Extinguisher Engineer with aspirations to train on fire alarms and emergency lighting.

Excellent basic salary £30K + Commission + Bonus OTE £42K - £44Kpa

The Role:

You will operate as a field service engineer and you will be responsible for planned and reactive maintenance and inspection of fire extinguishers and alarm systems in the South Wales area.
Duties will include;

  • Repair and fault find fire suppression and alarm systems.
  • Replace failed and faulty devices.
  • Replacing extinguishers and Fire Safely Ancillary products, emergency signage etc.
  • Upselling and cross selling of Fire Safely Ancillary Products.
  • Scheduling your own works daily/weekly.

Candidate:

You will be an experienced Fire Extinguisher or Alarm engineer with at least three years experience.
This is superb opportunity for fire extinguisher engineer to train and upskill to become a fire alarm and emergency lighting engineer as our client will provide full training.
Must have BAFE certification for work on fire extinguishers,
Must hold a UK Driving licence Max 6 points.

Benefits:

Excellent basic salary £30K + Bonus + Commission OTE £42K- £44K+
33 days annual leave
Company Van & personal use
Fuel card & parking apps
Pension
Excellent career progression opportunity

IT Functional Analyst
Adler & Allan Ltd
Harrogate
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED

Job Description

We are seeking an experienced IT Functional Analyst to work with the business to ensure that we get the most value from technology solutions, and particularly, our IFS ERP solution.

The IT Functional Analyst will play a crucial role in bridging the gap between business needs and technology solutions. This position involves analysing business processes, identifying areas for improvement, and implementing IT solutions that enhance efficiency and productivity.

The holder of this role will have a good understanding of business process, a good technical understanding of the IFS ERP solution, the ability to deliver system improvements themselves or work with development teams to do so, and a real focus on improvement.

This role will be particularly focussed on the Supply Chain (Procurement) & Commercial (CRM) elements of the IFS ERP solution. However, ability to work across other elements of the IFS ERP solution would be beneficial.

The role will be required to perform the following tasks.

  • Work with business users and stakeholders to identify opportunities for improvement.
  • Analyse and document these potential improvements and identify technology options to deliver them.
  • Develop functional specifications, system workflows, and detailed design documentation to deliver improvements.
  • Configure improvements in the IFS ERP solution or work with development teams to do so, test these solutions, including leading user acceptance testing (UAT), and address any issues that arise.
  • Plan and manage the delivery of improvements, ensuring that solutions are delivered on time and to budget and quality.
  • Provide ongoing support to business users, addressing any system issues or questions.
  • Develop and deliver training materials to ensure users are proficient with the systems.
  • Maintain comprehensive documentation of system configurations, requirements and processes.
  • Monitor and evaluate the performance of implemented solutions to ensure they meet business objectives.
  • Working with stakeholders and the wider applications team to ensure new developments are supported by dashboards within IFS ERP solution and added to the company data warehouse
  • Ensure that all delivery aligns with Adler & Allan IT security policies and controls, relevant standards and all applicable regulation and legislation.
  • Support and actively contribute to the wider IT organisation
  • Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

The role holder will have a significant background with the IFS ERP solution, good understanding of business process, good people skills and a strong focus on improvement and service.

Essential

  • Degree in Information Technology, Business Administration, or related field.
  • 3+ years of experience as an IT Functional Analyst or in a similar role.
  • Strong understanding of business processes, system integrations, and software development lifecycles.
  • Experience of the IFS ERP system.
  • Proficient in gathering and documenting business requirements, creating process maps, and writing functional specifications.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Ability to work effectively in cross-functional teams and communicate with non-technical stakeholders.
  • Experience with system testing and user acceptance testing (UAT).
  • Strong communication and interpersonal skills.
  • Excellent written and verbal communication skills.

Desirable

  • Experience with data analysis and reporting tools (e.g., Excel, Power BI, Tableau).
  • Knowledge of project management methodologies (Agile, Waterfall) is a plus.
  • Certification in ITIL, PMP, or similar credentials.
  • Evidence of continuous professional development
  • Manufacturing or services industry experience.
  • Experience of ClickLearn

What we can offer you:

  • Enhanced maternity, paternity and adoption pay and leave
  • Company pension
  • Life assurance scheme (x4 salary)
  • Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
  • Refer a friend scheme
  • Employee assistance programme (access to GP appointments and mental health support)
  • Competitive annual leave plus bank holidays
  • Training and career progression opportunities

Additional Information

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.

Cyber Security Champion
IO Associates
London
Hybrid
Senior - Leader
£70,000 - £80,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Eastleigh, Hampshire
£70k to £80k (would consider Inside IR35 Contractors)
Hybrid - Focus on Onsite working
Ideally be able to start pre-June (but will consider longer notice periods)

iO Associates have partnered with an Engineering firm in Eastleigh on their search to bring in a Cyber Security Champion, ideally on a Permanent basis.

You will take ownership of cyber security across the organisation. This is a senior, autonomous role suited to someone with a strong background in cyber security who can independently lead initiatives, bring systems up to regulatory standards, and embed best practices across the business.

You will act as the central authority for cyber security, working across teams to gather information, define plans, and implement the controls and processes required to ensure systems, infrastructure, and networks meet security and regulatory requirements. This position requires someone comfortable operating without close supervision, capable of running the cyber security function, coordinating with stakeholders across the organisation, and driving security improvements efficiently and effectively.

Requirements:

  • Lead and take full ownership of the organisation’s cyber security posture.
  • Bring systems, infrastructure, and processes up to required cyber security and regulatory standards.
  • Collaborate with teams across the business to gather information, assess risks, and implement security plans.
  • Define and implement security policies, procedures, and frameworks.
  • Provide guidance on the security of software systems, infrastructure, equipment, and networks.
  • Identify gaps in security controls and drive remediation plans.

This role will be based out of Eastliegh on a Hybrid basis, ideally on a 4:1 split initially whilst the requirements and documentation are being gathered. If you have experience with IEC 62443, this would be a HUGE bonus.

If you’re interested, please respond with your updated CV right away. The CV deadline for this role is the 18th March 2026.

Cyber Security Champion
Eastleigh, Hampshire
£70k to £80k (would consider Inside IR35 Contractors)
Hybrid - Focus on Onsite working
Ideally be able to start pre-June (but will consider longer notice periods)

Technical Support Engineer
Morson Edge
Bridgwater
Hybrid
Graduate - Junior
Private salary
RECENTLY POSTED

Location - Site based, Bridgwater - HYBRID (3x days per week office attendance AND 2x days per week remote working)
Status: Contract - Inside IR35
Duration: Approved until 31dec26 (renewable)

Morson Edge are delighted to present an opportunity for a motivated Technical Support Engineer to join our client’s established site-based team for work associated with a nationally significant Nuclear New Build construction Project in Somerset. This interesting role will be based in Bridgwater (at Site) - hybrid - and will a competitive daily rate is on offer to the right candidate.

Job Purpose / Overview

  • The successful applicant will be a key member of the wider Technical Branch of the Joint Design Office [JDO].
  • The JDO is responsible managing design changes as well as managing design configuration during construction, installation and commissioning. It is also responsible for the management of the non-permanent design, temporary works and As-Built information.
  • The Technical Support Engineer will contribute to Transverse, Mechanical, Electrical and Civils Project discipline topics supporting in the continued delivery of technical excellence.
  • You will operate as part a team responsible for resolving critical, cross-discipline design issues and engaging multidisciplinary Subject Matter Experts.
  • The role offers exposure to a broad spectrum of technical topics across the project driving resolution of technical issues, strengthening engineering delivery, and enhancing resilience of the JDO by proactively mitigating key project engineering risks.

Typical daily activities (not limited to)

  • Support the drafting of technical responses under supervision, ensuring alignment with project standards and expectations across stakeholders.
  • Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning.
  • Maintain ownership of the Standard Field Solutions (SFS) Catalogue, driving resolution progress and ensuring alignment with field conditions.
  • Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines.
  • Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices.
  • Take responsibility for developing and maintaining PowerBI dashboards used to monitor resolution activity and inform governance reporting.
  • Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure.
  • Own and manage updates to the JDO SharePoint site, keeping content current, accessible, and engaging for the project team.
  • Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure.

Knowledge & Skills

  • Degree (or equivalent) in Engineering or other Science
  • Understanding of design models and engineering drawings
  • Problem solving skills and active stakeholder management
  • Excellent communication skills
  • Be a competent user of Microsoft software.
  • Be approachable, adaptable, communicative and proactive

Desirable (not essential)

  • Previous experience of working in the Nuclear Industry
  • Experience of working on a construction site
  • EPR building, plant and system knowledge is desirable.
  • Safety Case Knowledge and previous experience of Nuclear Safety Categorisations is desirable.
AHU Service & Commissioning Engineer
WR HVACR
Multiple locations
In office
Mid - Senior
£50,000
RECENTLY POSTED

AHU Commissioning & Service Engineer
Suitable for: HVAC Commissioning Engineer | Air Handling Unit Commissioning Engineer | HVAC Service & Commissioning Engineer | Ventilation Commissioning Engineer | Building Services Commissioning Engineer | HVAC Field Service Engineer

Overview

A leading HVAC manufacturer is seeking an experienced Commissioning & Service Engineer to support its growing installed base across London and the South of England. The company is a recognised supplier of commercial ventilation and air handling solutions used across healthcare, commercial, education and industrial buildings.

Due to continued growth and increased demand for commissioning and technical support, they are expanding their field engineering team. The role focuses primarily on commissioning, diagnostics and technical support for complex air handling equipment.

The Role

This position centres on the commissioning, fault finding and technical support of commercial air handling equipment across new build and refurbishment projects.

Engineers will work closely with mechanical contractors, commissioning managers and consultants to ensure systems are correctly set up, operating efficiently and meeting design performance.

Key responsibilities include:

  • Commissioning of commercial Air Handling Units (AHUs) on live projects
  • Functional testing, airflow verification and performance validation
  • Fault finding and technical diagnostics on ventilation systems
  • Working with integrated systems including heat pumps and refrigeration-based cooling elements within AHUs
  • Providing technical support to contractors during installation and commissioning stages
  • Occasional service visits and troubleshooting of installed equipment
  • Producing commissioning reports and documentation

The role is field based, covering London and the South of England, with travel depending on project locations.

Requirements

  • Experience commissioning or servicing commercial AHUs / ventilation systems
  • Strong fault-finding and diagnostic capability within HVAC systems
  • Knowledge of airflow balancing, controls and system performance testing
  • Experience working on commercial building services projects
  • Desirable: refrigeration knowledge (beneficial for units with integrated cooling or heat pump systems)
  • Ability to liaise with mechanical contractors, consultants and site teams
  • Full UK driving licence

Engineers from HVAC commissioning, ventilation service or refrigeration backgrounds will be considered.

Package

  • Salary: £40,000 - £50,000 depending on experience
  • Company vehicle
  • Field-based role covering London & South of England
  • Manufacturer training on specialist equipment
  • Long-term stability with a well-established HVAC manufacturer

WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Sales Engineer
Prince Personnel Limited
Telford
In office
Junior - Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Telford Duration:Permanent Salary:up to circa £40k per annum (experience dependant) + Enhanced benefit package This is a fantastic opportunity to join a well-established and highly successful international engineering and manufacturing organisation. As the business continues to grow, they have an opportunity for a Sales Engineer to provide technical expertise to global customers and offer technical and commercial support. This is an excellent role for a technically minded and commercially astute professional who enjoys working on diverse projects across a variety of in industry sectors. As the Sales Engineer, you will be getting involved in: Supporting concept design activities for electro-mechanical equipment to meet client requirements. Preparing detailed technical and commercial proposal documents. Producing all required documentation in support of bidding projects. Conducting capacity planning and analysing automation systems. Keeping up to date with company products, industry developments, and competitor activity. We are looking for someone who has experience in: Working within a technical sales or engineering environment as a Sales Engineer / Technical Sales Engineer / Product Support Engineer / Quotations Engineer / Technical Estimator / Costings Engineer Ideally be degree qualified within and engineering discipline. Applying strong technical problem-solving skills both independently and as part of a team. Demonstrating solid technical knowledge and understanding of engineering principles. Producing high-quality written communication and documentation. Operating with commercial awareness and sound judgement. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours.If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and operations recruitment.With the best jobs around we are an independent agency working hard for you. Reference: AA26886

Forklift Engineer
PHL UK LTD
Basingstoke
In office
Junior - Mid
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

About Us

PHL is one of Europes largest forklift truck wholesalers. We prepare and sell forklifts and material handling equipment to dealers worldwide. We have a busy and growing site in Basingstoke with nearly 1,000 machines.

We are expanding and improving our technical operations, and we are looking for someone to support our engineering team.

Role Overview

We are looking for a Technical Plant Support Technician to join our team in Basingstoke.

This role is mainly office-based and focused on technical plant support, using a computer, service systems, and technical manuals.

You will help our engineers (especially those working on the road) by supporting them whenever they need help. You may also speak to customers when needed to solve some issues.

We are ideally looking for candidates with experience in the material handling industry; however, applicants from a plant machinery background will also be considered.

Key Responsibilities

  • Provide technical support to engineers working on-site and, in the field (road engineers)
  • Help diagnose faults and breakdowns
  • Read and understand wiring diagrams, hydraulic /diagrams, and technical manuals
  • Support with service software / laptop diagnostics tools
  • Speak with customers to understand machine problems and help find solutions
  • Liaise with manufacturers / suppliers for additional technical advice when needed

What Were Looking For

  • Experience in forklifts OR similar machinery, such as:
  • Plant machinery / construction equipment
  • Agricultural machinery
  • Heavy equipment
  • Material handling equipment
  • Industrial machines with electrical systems

Benefits

  • Sick pay
  • 20 days holiday + 8 bank holidays
  • Free on-site parking

*********This is not an IT Support position. The role is to provide technical support to our forklift engineers who are working on the road, helping them diagnose issues and find the right solutions.*********\

BMS Service Engineer
Manpower
Stourbridge
Hybrid
Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

BMS Service Engineer - West Midlands / Worcestershire
Location: West Midlands / Worcestershire
Employment: Full-time, Permanent
Hours: Monday-Friday, 40 hours per week
Package: £40,000 - £45,000 (DOE) + pension + company car + training & development

About the Company
For over 30 years, my client has specialised in delivering high?quality building controls, energy management solutions, and natural ventilation systems. Known for their innovation, integrity and exceptional customer service, and have taken care to build a strong reputation across the Greater Midlands region.
As they continue to grow, we’re looking for an experienced BMS/Controls Service Engineer or similar to join their close?knit, highly skilled team.

The Role
As a BMS Service Engineer, your primary focus will be to deliver high?quality on-site inspection, servicing, maintenance, and minor upgrades to customer BMS systems.
You’ll also provide remote technical assistance and, when needed, support contracts and commissioning teams, offering the chance to expand your commissioning skills.
Most of your time will be site?based, with some work completed from the companies modern office.
This is a great opportunity for someone who enjoys autonomy, variety, and being part of a small but supportive team.

Key Responsibilities

  • Service, maintain, and fault?find on Building Management Systems
  • Diagnose technical issues and deliver timely, effective solutions
  • Carry out small modifications to software logic and graphics
  • Support new controls project delivery where needed
  • Provide remote technical support to customers
  • Ensure high standards of safety and workmanship on all tasks

Key Skills & Experience
We are ideally looking for someone with:

  • Proven experience servicing BMS/controls systems
  • Strong understanding of HVAC plant, controls and associated equipment
  • Ability to work independently to high standards
  • Electrical or Electronic Engineering qualification
  • Experience with Distech, Tridium, Trend or similar systems
  • Knowledge of BACnet, SIPP, Modbus (desirable)
  • CSCS/ECS/JIB registration (ECS BMS Technician card desirable)
  • Full, clean UK driving licence

We understand the market is competitive - candidates with strong electrical skills and related controls experience will be considered, with training and upskilling provided.

Personal Attributes
We’re looking for someone who:

  • Works well independently and uses their initiative
  • Maintains high performance standards for themselves and others
  • Is flexible and willing to support wider team activities
  • Embraces change and continuous improvement
  • Prioritises safe working practices at all times

What We Offer

  • Competitive salary - £40,000 - £45,000 P/A (DOE)
  • Company pension
  • Company car
  • Supportive, friendly office environment
  • Opportunities for career progression
  • Training and support towards gaining a BCIA Technician Card
Installation and Service Engineer
Entervision Intercom Limited T/A Evi Group
UK
In office
Junior - Mid
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title:Installation & Maintenance Engineer

Are you an experienced Installation & Maintenance Engineer looking for your next challenge? Do you have a positive and can-do attitude and want to be part of an energetic team? Then read on, this could be the ideal opportunity for you. We are a family run business and an industry leader in providing Security, Fire, Reception and Data System solutions to high rise, new builds and occupied residential sites. We pride ourselves in having a supportive and dynamic working environment and are looking for a highly technically skilled and proactive Installation & Maintenance Engineer to join our team. You will be responsible for providing technical support, maintenance, and troubleshooting services for our clients’ equipment and systems This is an ideal opportunity to work in a fast-paced environment, delivering high-quality solutions to ensure customer satisfaction and operational efficiency. The successful candidate play a vital part in maintaining the reliability and performance of our products, contributing to the overall success of our organisation.

What we Offer

  • 20 days plus Bank Holidays plus your birthday per annum (increasing annually to a maximum of 25 after 5 years)
  • Comprehensive Company Health Insurance
  • Monthly Company Lunch
  • Quarterly Company Events

Role Responsibilities and Duties for Installation & Maintenance Engineer:

  • Undertake installations and assist engineers with commissioning and testing of systems
  • Assist in conducting system demonstrations and handovers to clients and/or representatives as necessary
  • Attend general service/repairs and maintenance (ppm) visits
  • Participate in Out of Hours call out rota
  • Provide detailed and clear reports as required, both written, photographic and video
  • Adhoc duties as required.

Qualifications & Experience Required Installation & Maintenance Engineer:

  • ECS card
  • IPAF Licence
  • PASMA Licence
  • Full UK Driving Licence
  • 2 years experience working within the Electronic Security Systems industry
  • Good knowledge of Fire Alarm, CCTV, Access Control, Door Entry and Intruder Alarm Systems
  • Knowledge and experience of Systems Networking and IP Configuration
  • Strong organisational, communication, and problem-solving skills
  • Detail orientated approach

Does this sound like you? Then what’s stopping you? Click apply now. We’re waiting to hear from you!

Product Manager (Digital Workplace) - GLA15051
Glasgow
UK
Hybrid
Mid - Senior
£50,001 - £60,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Job Description

Glasgow is transforming the way it delivers Digital Services - and we want you to be part of it. If you’re ready to make an impact and looking for a role where your ideas truly matter and make a difference, this could be the opportunity you’ve been waiting for.

Glasgow City Council is seeking to recruit a permanent Digital Workplace Product Manager within Digital Services.

In this role, you’ll work directly with services across the Council to identify where Microsoft applications, including M365 and Copilot, can have the biggest impact, helping teams adopt new ways of working and deliver real benefits. You’ll lead discovery, support pilots, and create clear, practical guidance that builds confidence and drives adoption.

You’ll help shape how the organisation embraces new digital capabilities, ensure our M365 platform evolves with user needs, and work closely with Cyber and Information Security to maintain safe, compliant use across the Council Family.

This is an excellent opportunity for the right person to be involved in a range of work in a complex organisation, supporting delivery of a high-profile strategic priorities that enable all parts of the Council Family and improves the lives of Glasgow’s residents.

We are seeking passionate and innovative individuals who are eager to make a real impact. This is an opportunity to join a dynamic, growing and supportive team, at an exciting time.

Hybrid working is available in this role. If you’re shortlisted for the post we look forward to telling you more about our approach to ensuring needs of the business are met along with flexibility to manage and maintain your work life balance.

Application Packs

We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054.

If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.

There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

Working for Us\Job Evaluation

For further information about working for us please refer to our website GCC HR Policies

Product Support Engineer
Proofpoint
Belfast
Remote or hybrid
Junior - Mid
Private salary
RECENTLY POSTED

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint youll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

The Role

Proofpoint is seeking a Product Support Engineer for our Enterprise level products. Our team of Product Support Engineers are highly experienced in providing excellent customer support, continuously interacting with our customers through complex, system-level problem escalations/resolutions in a fast-paced environment.

The role is ideal for those who are passionate about engaging with customers and possess an understanding of email administration and security, however we will consider broader experience gained in a customer-facing, technical environment.

Product training is provided on our market-leading cybersecurity solutions.

Your day-to-day

  • Provide support to administrators & enterprise-level partners during the hours of 9am-6pm, Monday to Friday (hours may differ depending on customer demand and business need)

Provide troubleshooting and technical support of complex technical issues constantly communicating with customers via phone, web-based tools and email
Manage product escalations, act as a liaison between customers, and various levels of tiered support
Advise customers regarding the product’s proper use and address specific systems issues
Assist customers with consultative queries on product configuration and features
Provide guidance and mentorship to Associate level team members
Contribute to knowledgebase and support documentation

What you bring to the team

  • Experience in a technical support/helpdesk environment from a previous role

Experience in problem analysis and resolution of software problems
Ability to quickly develop as subject matter expert in areas of Proofpoint technologies
Ability to interact with customers professionally across all interfaces
Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success
Proven ability to function in a self-directed environment and to collaborate with team members

Nice to have

  • Experience with Email Systems, Networking and/or DNS

Experience with Linux is beneficial
Innovative thinker who is positive, proactive, and readily embraces change

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons youll love working with us:

  • Competitive compensation

Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to .

How to Apply

Interested? Submit your application along with any supporting information- we cant wait to hear from you!

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. Were driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

Our BRAVE Values:

At Proofpoint, we are BRAVE in everything we do, and our values arent just wordsthey shape how we work, collaborate, and grow.

We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.

We value those with a visionary mindset who anticipate whats next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Find your network, your allies, and your biggest fans. We know that work is simply better when youre surrounded by people who inspire youwho share ideas, cheer you on, and genuinely want to see you succeed. Thats why we offer social circles, sponsored networks, and connection points across teams and time zonesto help you find your people, build your community, and thrive together.

This isnt just a jobits a mission to protect people and defend data in a world that never slows down. Were building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountablebecause thats what it takes to stay ahead. And we do it together, winning as one.

Be empowered to reach your full potential through meaningful challenges and personalized supportdesigned around you and your goals. Whether you’re growing as a leader or leveling up from great to exceptional as an individual contributor, were here to help you get there.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

SaleForce Conga Consultant - London (Hybrid) - Inside IR35 - Contract
iBSC
London
Hybrid
Mid - Senior
£300/day - £350/day
RECENTLY POSTED

Salesforce Conga Consultant

Location: London/Hybrid (2-3 days per week onsite)

Contract: 5 months initial + likely extension

Budget: £300 - £350 per day

IR35: Inside IR35

We are currently seeking a Salesforce Conga Consultant for a London-based client on an initial 5-month contract, with strong extension potential.

This opportunity is hybrid, requiring 2-3 days per week onsite in London, and is inside IR35.

The client is looking for a consultant with strong experience across Salesforce and Conga, ideally with knowledge of document generation, contract life cycle, quote-to-cash, or related process improvement initiatives.

Key responsibilities

  • Support the delivery and optimisation of Conga solutions within a Salesforce environment
  • Work with stakeholders to understand business requirements around document generation, contract management, and related workflows
  • Help configure and improve Conga capabilities in line with business needs
  • Collaborate with Salesforce teams to ensure seamless integration and process alignment
  • Provide functional input into workshops, requirements, and solution design
  • Support testing, deployment activities, and user adoption
  • Recommend best practices across Conga and Salesforce usage

Ideal background

  • Strong experience working with Conga in Salesforce environments
  • Good understanding of document automation, contract processes, and/or quote-to-cash workflows
  • Experience supporting Salesforce-based business transformation or enhancement projects
  • Ability to gather requirements and translate them into practical solutions
  • Strong stakeholder communication and consultancy skills
  • Experience in enterprise delivery environments is preferred
  • Knowledge of wider Salesforce platform capabilities would be beneficial

Contract details

  • London hybrid working: 2-3 days onsite per week
  • 5-month initial contract
  • Inside IR35
  • Extension likely

If you have strong Salesforce and Conga experience and are looking for your next London-based contract, please get in touch.

IT Field Services Engineer
thefutureworks
Yorkshire
In office
Junior - Mid
£12/hour
RECENTLY POSTED

thefutureworks have a new opportunity for an IT Field Service Engineer based at Coventry University Scarborough Campus.
The IT Field Service Engineer is responsible for delivering a high level of 1st line technical support. The role involves troubleshooting desktop technology, mobile gadgets and other group technology areas ensuring minimal downtime for staff and students.

Main Duties and Responsibilities
Respond to logged incidents and provide face-to-face technical resolution for incidents that cannot be resolved remotely
Utilise technical knowledge to diagnose and resolve issues immediately at the desk-side, minimising the need for follow-up visits or escalation
Troubleshooting IT problems - fixing hardware or software issues
Perform diagnostic tests, repairs, and upgrades on desktops, laptops, and tablets (Windows, Apple, Android, Chrome) and other technology where applicable

About You
Technical understanding of connecting and troubleshooting PC’s, laptops, and modern gadgets
Diagnostic logic to identify the root cause of faults quickly
Excellent face to face communication skills, able to reassure users while working on their equipment

Additional information

Hours 08:30 - 17:00 Monday to Friday with one hour lunch
Location - Scarborough
Temp to Perm opportunity

At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process.
Each application is reviewed with care and attention to your unique experience, skills, and achievements.

If your application is shortlisted, a friendly member of our team will be in touch within 48 hours.

Graduate Recruitment Consultant
Rise Technical Recruitment
Not Specified
Hybrid
Graduate
£24,000 - £40,000
RECENTLY POSTED

Graduate Recruitment Consultant - Technology (USA Market)Bristol City Centre
25,000 starting salary + First Year OTE 40,000 + Uncapped Commission (up to 40%) + Fast Progression + Training + International Opportunities + 10:30am Start + Early Friday Finish

Are you a graduate or ambitious salesperson who wants more from your career? More progression, more earning potential, and more opportunity to grow?

Do you want to be part of a high-performing team where success is celebrated, and your results directly shape your income, your development, and your future?

At Rise Technical Recruitment, we’re offering the chance to fast-track your career in sales and recruitment, working with clients across the USA Technology market, one of the most lucrative industries in the world.

This isn’t a typical graduate job. You’ll be trained, trusted, and empowered to build relationships, close deals, and grow your own business within our brand. The harder you work, the faster you progress. Many of our leaders started exactly where you are now.

Our USA Division has grown rapidly, with new offices opened in Miami and Austin last year, and this is just the start. Join our Bristol HQ and be part of the team driving that growth.

What’s in it for you

  • Uncapped commission, earning up to 40% of what you bill
  • Fast progression with clear routes to management and directorship
  • Full training and development, no experience required
  • International opportunities working with clients across the USA
  • A social, supportive culture where success is celebrated
  • Hybrid working once you are autonomous in the role
  • Hours: Monday-Thursday 10:30am-7pm, Friday 8am-4pm (early finish)

What you’ll be doing

  • Building your own client base across the USA tech market
  • Developing long-term relationships with clients and candidates
  • Headhunting top talent and managing the recruitment process end to end
  • Working towards targets, celebrating your wins, and constantly improving

Who we’re looking for

  • Graduates or sales professionals looking for a big career move
  • Confident communicators who enjoy working with people
  • Resilient, ambitious, and motivated by success
  • Driven by clear goals, both personal and professional
  • Ready to learn, work hard, and build something long term

We believe in potential, not just experience

Even if you don’t tick every box, if you’ve got ambition, drive, and a growth mindset, we want to hear from you.

Apply now via (url removed) or click ‘Apply Now’ to start your journey with us.

Rise Technical Recruitment - positively changing lives

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Business Analyst
Qualient Technology Solutions UK Limited
London
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED

Job Description:

The Summit Business Analyst will be responsible for analysing, documenting, and designing solutions for regulatory and change projects. This role involves managing business users and stakeholders to ensure successful project delivery. The ideal candidate should have a strong understanding of SDLC and excellent analytical skills. They should be able to understand and translate functional requirements into actionable plans and act as a liaison between business and technical teams throughout all phases of the SDLC.

Main Duties/Responsibilities:
Liaise with business users to gather and document requirements.
Work closely with the technical team to design solutions that meet business needs.
Prepare detailed functional specifications and test cases.
Collaborate with Business Analysts, Testing teams, and other SMEs throughout the project lifecycle.
Ensure all phases of the SDLC are adhered to, from requirements gathering to implementation.
Assist in resolving BAU (Business As Usual) issues and provide ongoing support.

Key Skills and Experience Required:
Strong knowledge and experience with the latest Summit FT Architecture on V6 and above.
Minimum 7+ years of experience in a Business Analyst role, preferably within Capital Markets & Investment Banking.
Good understanding of OTC trading, Derivatives, Treasury, Forex, and Fixed Income.
Proficient in Software Development Life Cycle (SDLC) processes.
Working knowledge of Summit FT, MetaData, API, STP, STK, RDBMS, SQL, and basic banking business concepts.
Experience with Summit Modules: Documentation, Accounting, Credit Risk Management, Market Risk Management, Trade Processing, STP, Payments, and Settlements.
Familiarity with Summit Entity, STP, SMT, Desktop, Workflow, and Environment Configurations.
Ability to translate business requirements into technical specifications.
Strong analytical and problem-solving skills.
Excellent communication skills, both written and verbal.
Hands-on experience with Oracle relational databases, XML parsing, and Unix commands.
Experience with structured development methodologies.

SC SAP SuccessFactors Time Off Senior Consultant CGEMJP
Experis
Southampton
Hybrid
Senior
Private salary
RECENTLY POSTED

Role Title: SAP SuccessFactors Time Off Senior Consultant

Duration: contract to run until 15/05/2026

Location: Southampton, hybrid 1-2 days per week onsite

Rate: up to 644 p/d Umbrellainside IR35

Clearance required: Active SC Clearance Eligibility with UK or Irish passport of Right to work in the UK and minimum 3 years working in UK

Role purpose / summary

  • At least 10 to 15 years of strong hands on in SAP SuccessFactors EC Time Off module with very good understanding of HR business processes
  • Excellent communication skills, proactive, client handling skills
  • Able work closely with client, identify HR business challenges/pain areas, analyse and propose right solutions for complex issues
  • Able to guide team other SuccessFactors team members and deliver value to client
  • Experience or knowhow on other SF modules (RCM/ONB, ECP, Compensation), replication to S4, SF integrations will be advantageous.
  • ADM delivery experience is preferred with strong understanding of ITIL processes and minimum ITIL Foundation certified.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Service Desk Engineer
Liberty CL Recruitment
Waterlooville
Hybrid
Junior - Mid
£27,976
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join a Leading IT Support Team as a Service Desk Engineer - Be the First Point of Contact!

Are you passionate about delivering exceptional IT support? Our client, a trusted provider of managed IT services, is seeking a dedicated Service Desk Engineer to join their dynamic team on the outskirts of Havant. This is an excellent opportunity to work within a professional environment that values stability, clarity, and customer satisfaction. This is a full-time permanent role paying £27,976 with hybrid working opportunities.

  • Act as the primary point of contact for customers, providing professional and reassuring first-line support
  • Manage and resolve incident tickets efficiently within a structured ticketing system
  • Follow established incident, request, and escalation processes confidently
  • Keep customers informed of progress, actions taken, and expected resolution times
  • Log, categorise, and document all service activities accurately for visibility and control
  • Escalate complex issues to technical teams with clear handover information
  • Maintain service quality, meet defined performance levels, and support service improvement initiatives
  • Participate in a rota for out-of-hours support including evenings and weekends
  • Support onboarding, changes, and offboarding processes for staff
  • Adhere to company policies, processes, and information security standards
  • Share knowledge and collaborate with team members for continuous service improvement

Candidate Requirements

  • Proven experience in a first-line Service Desk, helpdesk, or IT support role within an MSP or IT services environment
  • Strong knowledge of Microsoft 365 environments, including user administration and troubleshooting
  • Experience managing incidents and service requests within a structured ticketing system
  • Excellent communication skills with the ability to convey technical information clearly and calmly
  • Ability to follow documented processes and maintain accurate records
  • Dependable, disciplined, and customer-focused with a calm approach to support

If you are ready to make a positive impact in a supportive environment, apply now to join a company that cares about its people and clients alike. This is your chance to grow your career as a Service Desk Engineer in a role that values professionalism and stability.

Recruitment Consultant (Delivery)
Higher Success Ltd
London
Hybrid
Mid - Senior
£30,000 - £45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Senior Tech Recruitment Delivery Consultant/ Account manager/ embedded recruiter - Tech roles into Germany

The Company

They are a specialist recruitment business focusing on tech clients that have just secured funding up to stock market listed clients. This role would be to join their delivery and account management team You would have access to partner top brands, collaborating across the business and traveling to meet clients/ attend events as needed.

All directors and managers have been promoted from within and there is a strong focus on organic stable growth as well as strong client partnerships with communities, face to face events and working closely with the events and marketing teams.

The Role

You will be . Huge opportunity for skilled recruiters to take their billing to the next level. This is delivery with some account management and no BD required.

The Package

  • Up to 45k basic, paying depending on experience and success track record
  • Commission scheme is uncapped
  • Commission pays 20% to 30% even on existing client accounts - you will get a split as a resourcer of 50%
  • 4 days in the office per week, 1 from home (Wednesdays)

The Benefits

  • Christmas shut down giving 4 more days off a year
  • Day off for your birthday
  • 2 days off for volunteering each year
  • Strong family policy with dependent working hours, flexible working, even support for stillbirth, miscarriage and IVF. Very family friendly company!
  • Many other incentives and benefits

The Requirements

  • You must have recruitment experience and either Tech recruitment experience or be fluent German. Essentially you can’t do the role without tech or German as you would lose competitive advantage.
  • You must have experience of hiring using LinkedIn extensively as a tool
  • You must work in the office 4 days a week
EDI Onboarding Specialist
Huntress - Bracknell
Bracknell
Hybrid
Graduate - Junior
£35,000 - £45,000
RECENTLY POSTED

Our client is seeking a detail-oriented and motivated EDI Onboarding Specialist to join their growing operations team. This is an excellent opportunity for someone early in their career who is interested in developing technical, operational, and customer-facing skills within electronic data interchange (EDI) and customer integration. The role will involve working closely with internal teams and external partners to support the successful onboarding of customers onto EDI platforms while maintaining reliable day-to-day transaction operations.

Job Title: EDI Onboarding Specialist (EMEA)
Location: Wokingham, Berkshire (Hybrid)
Contract Type: Full-Time, Permanent
Salary: 35,000 - 45,000 per annum

This position sits within the Operations and Customer Integration function and will support the expansion of EDI across the EMEA customer base. The successful candidate will assist with onboarding new customers, monitoring daily EDI transactions, maintaining documentation, and supporting troubleshooting activities. Working alongside senior team members and various departments including Customer Service, IT, Finance, and Sales Operations, you will help ensure smooth onboarding processes and strong operational performance.

Responsibilities include but are not limited to:

  • Supporting the identification of customers suitable for EDI onboarding.
  • Assisting with tracking customer onboarding progress through discovery, testing and go-live stages.
  • Coordinating meetings, gathering requirements and supporting communication with customers.
  • Monitoring daily EDI transaction reports and identifying failed transmissions or data issues.
  • Flagging and escalating errors while supporting troubleshooting and retesting activities.
  • Participating in discovery sessions to understand customer requirements and business rules.
  • Preparing test cases and supporting customers through testing cycles prior to launch.
  • Assisting with go-live checklists and providing post-launch support to ensure smooth integration.
  • Maintaining documentation such as mapping guides, partner profiles and operational runbooks.
  • Organising documentation version control and ensuring internal teams have access to current materials.
  • Supporting the development of templates and standardised onboarding processes.
  • Working cross-functionally with Customer Service, IT/Integration, Sales Operations and Finance teams.
  • Communicating with external EDI providers and integration partners where required.
  • Providing regular updates on onboarding progress, risks, issues and dependencies.

What we are looking for:

  • 1-2+ years of experience in operations, customer support, technical support or a similar role.
  • Interest in learning EDI concepts, data formats and integration processes.
  • Strong organisational skills and excellent attention to detail.
  • Clear written and verbal communication skills, particularly when interacting with customers.
  • Ability to manage multiple tasks and work collaboratively across teams.
  • Proactive and adaptable approach to problem solving.
  • Comfortable working in a hybrid, fast-paced environment.
  • Exposure to EDI document types such as 850, 810 or 856 (desirable).
  • Familiarity with EDI platforms or integration software (e.g. GenTran, IBM, Cleo) would be beneficial.
  • Experience with ticketing or service management systems such as Jira or ServiceNow (desirable).
  • Knowledge of ERP systems and basic understanding of file transfer protocols would also be a benefit.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

1st/2nd Line IT Support Engineer
Hays Specialist Recruitment
Poole
In office
Junior - Mid
£32,000 - £36,000
RECENTLY POSTED

Your New Role
We are currently recruiting for a proactive 1st/2nd Line IT Support Engineer on a permanent basis for our customer based in Poole, supporting circa 350 internal users.This internal-facing role is essential to maintaining the smooth and efficient running of IT systems across both office and production environments. As the first point of contact for IT-related queries, you will take ownership of day-to-day technical issues, provide responsive end-user support and assist with the ongoing maintenance of the site’s infrastructure. You will be supporting a broad range of users including office personnel, engineering teams and production floor staff, ensuring that systems remain fully operational and that disruptions to manufacturing processes are minimised.

Within this role, you will be responsible for diagnosing and resolving technical issues across desktops, laptops, tablets and various hardware. You will support the setup and configuration of new devices, maintain Windows-based systems and monitor connectivity across the site’s LAN and Wi-Fi networks. You will also administer Microsoft 365 services including Exchange, Teams, OneDrive, Intune and SharePoint, as well as managing user accounts and permissions through Active Directory and Group Policy.The role involves maintaining accurate documentation, supporting IT audits and backups, and ensuring adherence to internal IT security standards. By working collaboratively with engineering and production teams, you will help maintain system reliability and contribute to continuous improvement across the operation.

What You’ll Need to Succeed
You will have previous experience in a 1st/2nd Line role with a solid understanding of Windows 10 and 11, Microsoft 365, Active Directory and experience with remote device management tools would be an advantage, as would experience with PowerShell or basic automation (but that isn’t essential).To succeed in this role, you will be a self-motivated and well-organised individual who is comfortable working independently and using your own initiative. Strong communication skills, both verbal and written, are essential, along with a professional, approachable manner and the ability to manage a varied workload.
Please note that this role will also involve moving hardware and equipment on site as needed.

What You’ll Get in Return
Salary up to £36,000 depending on experience. Full benefits package TBC shortly. You will be joining a respected and innovative organisation that plays a key role in supporting global defence operations. The company offers a supportive working environment, opportunities for professional development and the chance to work within a technically interesting and highly collaborative setting. You will be part of a business that values its people and invests in the continuous improvement of its systems and processes. The business is also looking to grow rapidly over the next few years, so it’s an exciting time to join their IT team.

What You Need to Do Now
If you are interested in this role and would like to discuss it in more detail, please apply now or contact Hays for a confidential conversation. We look forward to hearing from you.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

1st Line Support
Big Red Recruitment Midlands Limited
West Midlands
Hybrid
Graduate - Junior
£25,000 - £29,000
RECENTLY POSTED

Looking for a Role That Helps You Build a Career in IT?

This is an opportunity to join a growing IT support team where you will gain practical experience across a wide range of technologies while supporting users across multiple locations.

Rather than being limited to repetitive tasks, you ll be exposed to different systems, applications, and infrastructure while working alongside experienced engineers who can help you develop your skills. Over time, this role can open the door to broader technical responsibilities and progression within IT support.

The organisation operates across multiple business units and continues to grow, creating a dynamic IT environment where new systems, users, and challenges regularly emerge. As part of the IT support team, you will play an important role in maintaining reliable services and helping teams across the business stay connected and productive.

The Role

As a 1st Line IT Support Technician, you will act as the first point of contact for IT support requests, assisting internal users and ensuring technical issues are resolved efficiently.

Working within a collaborative support team, you will handle incoming support tickets, troubleshoot technical problems, prepare equipment for new employees, and escalate more complex issues to second or third line engineers when necessary.

The team supports users across several UK and Ireland locations, providing both remote and on-site assistance where required.

Key Responsibilities

  • Act as the first point of contact for IT incidents and service requests via the ticketing system, phone, email, and walk-ins
  • Log, prioritise, and resolve support tickets in line with service level agreements
  • Troubleshoot issues relating to Windows 11, Microsoft 365, and standard business applications
  • Provide support for laptops, desktops, printers, and mobile devices
  • Manage user accounts and permissions in Active Directory and Microsoft Entra ID
  • Escalate complex issues to 2nd or 3rd line support teams
  • Support users across multiple UK and Ireland locations
  • Assist with new starter setup, including laptop builds, software installation, and access configuration
  • Provide IT induction support for new employees joining the business
  • Maintain accurate documentation of issues, resolutions, and user interactions
  • Coordinate equipment orders through approved IT suppliers

What We re Looking For Ideally you will have:

  • Experience in a 1st line IT support or service desk role
  • Knowledge of Microsoft technologies (Windows, Microsoft 365, Teams, SharePoint)
  • Experience with Active Directory or user account management
  • Familiarity with ticketing systems such as ServiceNow or similar platforms
  • Strong troubleshooting and communication skills

What You ll Gain

  • Exposure to a wide range of IT systems and technologies
  • Experience supporting a multi-site organisation
  • Opportunities to gain experience beyond traditional first line support
  • Development opportunities to progress into 2nd Line IT Support
  • Annual salary reviews and ongoing development opportunities

Location: West Midlands
Salary: Circa £28,000 per annum
Working Pattern: Initially 5 days in the office then moving to hybrid.

Frequently asked questions
A Technical Account Manager (TAM) acts as a bridge between a company and its clients, providing technical guidance, support, and ensuring successful integration and use of the company’s products or services.
Key skills include strong technical knowledge, excellent communication, problem-solving abilities, project management, customer relationship management, and an understanding of the industry relevant to the product or service.
Yes, most Technical Account Management roles require a solid technical background, often in IT, software engineering, or related fields, to effectively address client technical issues and communicate complex concepts.
Technical Account Managers are in demand across a variety of industries including IT services, software development, cloud computing, telecommunications, and hardware manufacturing.
Use Haystack’s advanced search filters to narrow down job listings by location, experience level, and company. You can also set up job alerts to receive notifications for new Technical Account Management roles that match your criteria.