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Technical Account Management Jobs
Overview
Looking for top Technical Account Management jobs? Discover the latest openings tailored for Technical Account Managers on Haystack, your trusted IT job board. Whether you’re seeking roles in client relationship management, technical support, or strategic account growth, explore rewarding careers that bridge technology and customer success. Start your next Technical Account Management job search here and connect with leading tech employers today!
Head of Software Development
hireful
Exeter
Hybrid
Leader
£85,000 - £90,000
RECENTLY POSTED

Lead a Complete Technology Transformation

Drive the strategic evolution from legacy systems to a scalable, cloud-native SaaS platform at a rapidly growing technology company with 20% year-on-year growth.

You’ll have complete freedom to reshape both technology choices and team structure as the senior technical authority in this ambitious, forward-thinking organisation.

About the Company

Scaling, recently invested into technology company experiencing sustained growth and ready for their next phase of technical evolution.

What You’ll Be Doing

Acting as a key partner to the Technology Director and the Head of Delivery, you will oversee all software engineering disciplines, ensuring technical solutions are scalable cloud-native, robust, and secure by design.

You will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps, and QA. Foster a culture of technical rigour that integrates software agility with the continued evolution of the core technology.

What You’ll Need

  • Proven leadership, with experience leading a multidisciplinary technology function encompassing software development
  • Extensive experience successfully driving large-scale architectural transformation and modernisation projects (e.g., monolithic to microservices, legacy stack replacement)
  • Expertise in cloud-native, scalable system design
  • Deep understanding of modern web and mobile architecture, containerisation (Docker, Kubernetes), and serverless patterns

Role Details

Job title: Head of Software Development. May also be known as: Software Development Manager, or Head of Software Engineering.

Location: Southwest England. Bristol, Bath, Exeter, Plymouth, Poole, Torquay all reasonable. We are relaxed about office time / home time, but think to be effective in this role, you’ll need to be able to spend a good amount of time in the office; certainly, toward the beginning of your tenure. 1 day a week in office, preferably 2, with flexibility coming when your team and you are comfortable.

Salary: £85K - £90K Basic + Bonus + LTIP + Benefits package

Ready to lead a complete technology transformation and make your mark as a key senior figure? Please apply now for this excellent career opportunity.

IT Support Engineer (2nd Line)
GET STAFFED ONLINE RECRUITMENT LIMITED
Ringwood
Hybrid
Junior - Mid
Private salary

2nd Line Technician

Location: Ringwood, Hampshire

Salary: £26,000 £30,000 DOE + Profit Share + Benefits

Hours: 37.5 hours per week; Hybrid home working after successful completion of probation

The Role

Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure.

  • Receiving technical escalations from 1st Line.
  • Performing routine maintenance checks and updates.
  • Supporting the 1st Line team and knowledge sharing.
  • Progressing and closing incidents and requests.
  • Liaising with internal and external customers.
  • On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint.
  • Role-specific training is available through Microsoft Learn.

Skills and Experience:

  • A good knowledge of IT troubleshooting and problem solving.
  • Experience within an IT customer service environment.
  • Taking responsibility for your workload.
  • Be helpful and approachable.
  • Excellent time management skills.
  • Good communicator.
  • Working knowledge of ITIL.
  • Experience using Microsoft services.

This role is subject to a clear standard DBS check being received.

The Package:

  • Ongoing training and support.
  • Company Profit Share (first £3,600 is tax free).
  • 22 days annual leave plus bank holidays, increasing with length of service.
  • Birthday as additional paid leave.
  • Additional paid leave (dependent on company performance).
  • Company sick pay policy.
  • Pension Scheme.
  • Private Medical Insurance including Dental.
  • Free Parking.
  • Hybrid Working.
  • Progression opportunities.
  • Fresh fruit, the occasional pizza and a posh coffee machine!

Our Client

Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years.

They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments.

Join their friendly company, where a great team and a positive culture await you.

Sales Application Engineer
Platform Recruitment Limited
Bury Saint Edmunds
In office
Junior - Mid
£45,000
TECH-AGNOSTIC ROLE

Sales Applications Engineer
Location: Bury St Edmunds (with travel involved)
Salary: £40,000£45,000
Type: Full-time, Permanent

A well-established engineering manufacturer is seeking a Sales Applications Engineer to provide technical support, quotations, and order management for a global customer base. The role supports engine safety and industrial protection products used across sectors including oil & gas, power generation, marine, and general industry.

The Role
Primarily office-based in Bury St Edmunds, this position acts as a key technical contact for customers, supporting product selection, preparing quotations, and managing order entry. Following training, the role includes occasional UK travel to customer sites to provide installation support and product training.

Key Responsibilities

  • Provide technical product selection and applications support
  • Prepare quotations and process sales orders
  • Act as a strong cross-functional advocate for customer requirements
  • Support installation guidance and customer training on-site when required
  • Collaborate with internal teams to ensure on-time delivery and issue resolution
  • Negotiate pricing in line with margin and growth targets
  • Maintain strong product and technical knowledge
  • Identify opportunities to grow and develop the customer base

Requirements

  • Technical mindset with strong analytical skills
  • Experience in quoting, applications engineering, customer account management, or technical sales
  • Excellent communication and customer service skills
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Ability to calculate margins, percentages, and pricing structures
  • Degree in Engineering or technical discipline preferred (HNC/HND or equivalent experience considered)
  • Proactive, self-motivated, and able to work collaboratively

Whats on Offer

  • £40k£45k salary
  • Onsite role in Bury St Edmunds with occasional travel
  • Opportunity to work with globally recognised industrial safety products
  • Technical, customer-facing position with development potential
  • Supportive and growth-focused engineering environment
Field Application Engineer
Verso Recruitment Group
Not Specified
In office
Mid - Senior
Private salary

Job Title: Field Application Engineer
Location: Towcester
Salary: We know salary transparency matters. While we can t list a figure on this advert, the client is genuinely flexible and open to shaping the package around the right person.
Employment Type: Permanent

About the Role
A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly applied, integrated, and supported.

Key Responsibilities

  • Engage with customers to understand technical and operational needs.
  • Translate customer requirements into detailed technical documentation.
  • Provide full lifecycle support from concept through integration, testing, deployment, and post delivery.
  • Assess and advise on the application of products to meet customer challenges.
  • Act as the primary technical liaison between customers and internal engineering teams.
  • Support product demonstrations, troubleshooting, and solution optimisation.

Skills and Experience

  • Strong background in embedded systems.
  • Experience with VxWorks and Linux.
  • Proficiency in C/C++ for embedded systems/hardware
  • Ability to interpret customer needs and convert them into actionable technical requirements.
  • Confident communicator with experience working directly with customers.
  • Problem solving mindset and ability to work both independently and collaboratively.

Due to the nature of the work, this role requires SC clearance. Candidates must be UK nationals or have resided in the UK for a minimum of 5 years to meet eligibility criteria.

For more information, please contact Cathy Swain.
T: (phone number removed)
E: (url removed)

AV Technical Manager - Live Events
Ernest Gordon Recruitment
Multiple locations
Hybrid
Mid - Senior
£45,000
TECH-AGNOSTIC ROLE

£42,000-£47,000 + Commission + Bonus + Hybrid
Islington

Are you an AV Technical Manager or similar looking for a technically challenging role in live events?

Do you want to work on a variety of corporate conferences, congresses, and award shows while taking ownership of projects from planning to delivery?

On offer is the opportunity join a company who has been delivering live events since 1989 and has built a strong reputation for providing high-quality technical production services across Europe. They operate internationally, supporting events in the UK, northern Europe, and Spain.

In this role, you’ll plan, coordinate, and deliver AV, LED, and scenic setups for corporate events, conferences, and award shows. Working closely with account managers and technical teams, you’ll ensure projects run smoothly, safely, and to a high standard while applying your technical expertise and project management skills.

This role would suit an AV Technical Manager or experienced AV professional looking to take ownership of live event projects and apply their technical and project management expertise.

The Role:

  • Plan, manage, and deliver AV, LED, and scenic installations for corporate events, conferences, and award shows.
  • Advise account managers on complex technical elements and produce schematics, cable calls, and floor plans.
  • Coordinate crews, logistics, and health & safety documentation to ensure smooth on-site execution.
  • Monday - Friday - Flexi Hours - 39.5 Hours per week - Adhoc Travel when required.

The person:

  • Experience in live event AV production, ideally with LED expertise and end-to-end project management.
  • Strong technical knowledge, problem-solving skills, and the ability to work calmly under pressure.
  • Commutable to Islington.

Reference: BBBH24142A

Keywords: AV Project Manager, Audio Visual Technician, LED Technology, CAD (Vectorworks), CAD Skills, CAD Design, Event Production, Islington

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Business Development Manager - Factory Automation Products
Lord Search & Selection
Gloucester
Fully remote
Mid - Senior
£50,000 - £55,000
TECH-AGNOSTIC ROLE

South UK - Home based - Up to 55,000 basic + 15% bonus + BYD Exec Car + Laptop + Mobile + Full Company Training

Our retained client is seeking a dynamic, remote home working Business Development Manager to cover the Southern half of the UK .

You will be engaging with existing customers across the Robotic, Defence, Packaging, Pharma, Aerospace, Nuclear and Lab and Life Science sectors.

The ideal candidate will be passionate about a broad portfolio of design-and-build Mechanical bespoke engineering products and confident working with OEMs and end users, from the boardroom, system integrators ,panel builders to the press shop.

This role offers exposure to a diverse range of manufactured pneumatic, robotic, factory automation motion-control products, with the main aim of diversifying the existing portfolio of clients and developing new relationships.

Key Responsibilities

  • Engage with OEM machine builders, understand technical requirements, and propose tailored solutions from an extensive product portfolio.
  • Collaborate with the internal sales team and National Sales Manager to develop effective product-promotion strategies.
  • Conduct product demonstrations and presentations to potential clients, including custom solutions.
  • Provide technical support throughout the sales process.
  • Assist in preparing proposals and quotations.

Requirements

  • Proven background in Industrial engineering product or solution sales within Aero, Defence, Pharma and Life Sciences.
  • Confident generating new business while managing an existing patch.
  • Familiarity with factory automation.
  • Ability to cover a large geographical territory (overnight stays may be required).
  • Confident presenting technical information to varied audiences.
  • Excellent time management and prioritisation skills.

Benefits

  • Bonus scheme
  • BYD company car
  • Company events
  • Company pension
  • Remote / work-from-home flexibility,

How to Apply

Please submit a detailed CV quoting Job Ref: 10291.

IT Project Manager Technology and IT Services
Applause IT Recruitment Ltd
Bromsgrove
In office
Mid - Senior
£45,000 - £50,000
TECH-AGNOSTIC ROLE

IT Project Manager - Technology & IT Services

Location: Bromsgrove, Worcestershire. Commutable Birmingham, Worcester, Kidderminster, Redditch, M42/M6 corridor
Salary: 45,000 - 50,000 per year (DOE) + Benefits
Job Type: Full-time, On Site

About the Role

We are looking for an experienced IT Project Manager to lead and deliver a variety of technology projects for our clients. You will coordinate resources, manage timelines, and ensure that project objectives meet both client needs and organisational goals. Acting as the main point of contact, you will bridge communication between clients, technical teams, and senior management to ensure smooth, successful project delivery.

Key Responsibilities

  • Lead and manage multiple IT projects from initiation to completion, ensuring on-time and on-budget delivery.
  • Develop detailed Scope of Work, including schedules, resource allocation, risk management, and project milestones.
  • Coordinate internal teams (Engineering, Finance, Purchasing) and third-party vendors to meet project requirements.
  • Serve as the primary liaison between clients and technical engineers, translating business needs into actionable IT solutions.
  • Monitor project progress, identify potential issues early, and implement corrective actions as needed.
  • Prepare and deliver regular project updates and reports to clients and senior management.
  • Ensure all projects adhere to company policies, industry best practices, and compliance standards.
  • Facilitate post-project reviews to identify improvements and drive continuous development.

Technical Skills & Experience

  • Proven experience in IT project management, ideally within an MSP or technology services environment.
  • Circa 3-5 years PM/PMO work in a similar role
  • Strong baseline understanding of IT infrastructure, cloud solutions, networking, and cybersecurity.
  • Skilled in project management tools (e.g., Microsoft Project, Connectwise PSA).
  • Relevant certifications such as PRINCE2, PMP, Agile are desirable but not essential.
  • Analytical mindset with excellent problem-solving abilities.
  • Ability to manage multiple priorities under pressure and adapt to changing client needs.

Personal Attributes

  • Detail-oriented and proactive with strong organisational skills.
  • Collaborative team player with leadership qualities.
  • Customer-focused with a commitment to high-quality service delivery.
  • Excellent communication and relationship management skills.

What We Offer

  • 23 days annual leave (including your birthday) plus bank holidays
  • Company pension scheme
  • Private healthcare
  • Quarterly company bonus and financial incentives via development schemes
  • Regular company social events and team activities
  • Excellent office environment with leisure facilities in a town-centre location

Additional Information

  • Successful candidates will be subject to a Disclosure and Barring Service (DBS) check.
  • Applicants must be able to commute to Bromsgrove B61 prior to starting.
Delivery Director - Microsoft Dynamics 365 F&O
Source & Connect
London
Hybrid
Leader
£110,000 - £185,000

Microsoft Dynamics 365 F&O Delivery Director - Big 4 Consulting

Salary: 110k- 185k + bonus + package
Location: Hybrid - London, Manchester, Bristol, Edinburgh, or Glasgow (UK-wide applicants welcome)

The Opportunity
Join a leading Big 4 consultancy as a Delivery Director or Senior Delivery Director and help shape a rapidly growing Microsoft Dynamics 365 Finance & Operations (F&O) practice. This is a strategic leadership role with ambitious growth targets and excellent career progression.

You’ll work with senior stakeholders to influence the market narrative, build relationships with C-level executives and Microsoft’s ecosystem, and lead the design and delivery of innovative technology solutions that maximise ROI - from strategy and process design to technology enablement.

Key Responsibilities

  • Lead delivery of Microsoft D365-enabled business solutions
  • Define business cases and transformation roadmaps
  • Act as a trusted adviser to CIOs, CFOs, and COOs
  • Drive market growth through thought leadership and client engagement
  • Build internal capability and mentor high-performing teams

Experience Required

  • Deep expertise in Microsoft Dynamics 365 F&O (10+ years)
  • Full lifecycle ERP implementation experience
  • Consulting background (Big 4 preferred)
  • Strong leadership and stakeholder management skills
  • Ability to influence and share best practice
  • Professional qualification (e.g., CIMA, ACA, CIPS) or relevant degree

Desired Skills

  • Strong industry network and willingness to attend events
  • Experience in practice development and business growth
  • Knowledge of solution governance and cloud delivery models

Location & Flexibility
Hybrid working from major UK cities: London, Manchester, Bristol, Edinburgh, or Glasgow. UK-wide applications welcome.

Business Development Manager - Defence
Redline Group Ltd
Essex
Hybrid
Mid - Senior
£60,000 - £100,000
TECH-AGNOSTIC ROLE

Location: Cambridge (Hybrid - 2-3 days per week onsite)

An opportunity has arisen for a Business Development Manager - Defence to join a highly respected UK engineering consultancy delivering advanced RF, communications and electronic system design services.

This organisation has a long-established reputation for delivering complex R&D and bespoke engineering programmes to international clients ranging from innovative SMEs to major corporations and government departments. The business specialises in high-value, custom engineering solutions rather than catalogue products.

This role is suited to a commercially driven individual with a strong Defence network and a proven track record of winning new business within consultative, technical sales environments.

Main Responsibilities of the Business Development Manager - Defence (Cambridge):

  • Identify, develop and secure new consultancy and R&D opportunities within UK Defence markets
  • Generate and qualify leads through networking, industry events, targeted outreach and existing contacts
  • Lead consultative sales cycles from early engagement through to contract award
  • Develop tailored technical proposals in collaboration with internal engineering teams
  • Lead competitive bids and close high-value consultancy programmes
  • Support customer relationships throughout project delivery
  • Develop strategic bid partnerships for larger Defence programmes
  • Maintain structured sales processes and CRM discipline
  • Monitor Defence procurement trends, frameworks and capability developments

Requirements of the Business Development Manager - Defence (Cambridge):

  • Proven experience selling into UK Defence markets
  • Demonstrated track record of winning new business
  • Experience leading complex, consultative sales cycles
  • Ability to work closely with engineering teams to shape technical proposals
  • Account management exposure
  • Strong commercial acumen and negotiation capability
  • Ability to communicate technical capability credibly to Defence stakeholders
  • Resilient, self-motivated, hunter-style mentality

Working Pattern & Benefits:

  • Hybrid working model (2-3 days per week onsite in Cambridge)
  • UK travel as required to support business development activities
  • Company-wide profit-based bonus structure (team performance driven)
  • Opportunity to sell high-value, bespoke engineering solutions at the forefront of RF and advanced electronics development

To apply for this Business Development Manager - Defence role, please send your CV to Kishan Chandarana:

(url removed)

(phone number removed)

Project Manager
Dragonfly IT Resources
Not Specified
Remote or hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

We are urgently looking to recruit a talented ERP Project Manager for a well respected IFS Partner, they deliver true customer value through IFS implementation and ongoing service and support delivery.

Role and Responsibilities

  • Manage the day-to-day activities, performance and progress of various projects escalating issues to the appropriate stakeholders as needed
  • Ensuring that issues, risks, actions, and decisions are fully documented and be the focal point for escalation and resolution across given projects.
  • Play an active role in continuously improving the project management processes
  • Assess program performance and aim to maximise delivery objective
  • Ensure projects are fully resourced with appropriately skilled consultants
  • Manage changes to the project through the appropriate change control mechanisms
  • Develop and control deadlines, budgets, and activities
  • Assist with creation of reports for Steering Committee meetings
  • Assist in agreeing Test Strategy/Plan with the PMO team
  • Maintain reporting metrics to enable management to review the effectiveness and progress of projects

Must Have experience

  • Demonstrable experience of managing several end to end ERP projects
  • Thorough understanding of project management techniques and methodologies
  • knowledge of Infor, Epicor, Dynamics 365 or similar software
  • Deep understanding of the Manufacturing industry
  • Experince of working for a Consultancy/Business Partner
  • Experience managing fluctuating numbers of projects ranging in size and complexity

Want to know more please contact Laura

Pre-Sales Consultant- PSA Software
Acuro Associates Ltd
Multiple locations
Fully remote
Mid - Senior
£70,000 - £75,000

Fully remote, based in the UK. Salary up to 75K + up to 90K OTE

The Opportunity

An exciting opportunity has been opened up to join a growing software company delivering world class Professional Services Automation (PSA) software based on the Salesforce platform. As a Pre-Sales Consultant- PSA Software, you will have the chance to shape opportunities with your people and platform skills as you engage with prospects from discovery through to early stages of post sales.

You will be able to flex your capabilities and creativity with proof of concepts, leveraging the PSA product, to demonstrate automated solutions, close to the heart of professional services organisations and driving competitive advantage.

The role:

  • Translate customer needs into compelling, narrative-driven demos that are sectioned, conversational and tailored prospect personas
  • Collaborate with AEs on deals, assess requirements and position product features and differentiators
  • Maintain and update demo templates and environments and communicate improvements internally
  • Efficiently map service workflows across service execution and services operations
  • Support sales discovery sessions with technical and business audiences
  • Draft clear, value-based SOWs that align with customer expectations and needs
  • Run interactive conversations on the scope of work with clients which will focus on key outcomes, timeline, key scoping topics, custom requirement
  • Manage proof of concepts, showcasing AI capabilities

Requirements

  • Background in Implementing PSA software and keen to move into Pre-Sales
  • In-depth experience with PSA software and Salesforce
  • Above all else, we are looking for excellent customer and people skills, able to read the room, talk about the art of the possible, as well as diving into the detail when needed. Able to fend and deal with questions and curve balls from prospects, demonstrating flexibility within the framework of the solution
  • Happy to get involved with proof of concepts / AI capabilities
  • Comfortable providing SOWs that align with customer expectations and needs
  • OK to work opportunities across the UK/Europe and the US (east coast time zones as required)
  • OK with being fully remote, based in the UK with quarterly visits to the London office

There are some variables for this role. We would consider:

  • Someone with strong Salesforce skills and experience of implementing with salesforce native products related to financials, revenue management, CPQ or sales enablement
  • Someone without Salesforce skills but with strong PSA product and sector experience in a Solutions Engineering role or an implementation role with some exposure to Pre Sales
Networking Security Sales Specialist
The Channel Recruiter
Northampton
Hybrid
Mid - Senior
£50,000 - £60,000
TECH-AGNOSTIC ROLE

Job Title: Networking & Security Presales Specialist

Location: Watford, Hertfordshire (hybrid / some remote flexibility)

Department: Sales / Pre-Sales Solutions

Salary: £50,000-£60,000 Base + OTE and Benefits

Role Overview

We are seeking an experienced Networking & Security Presales Specialist to support our growth and strengthen our solutions capability. The ideal candidate is customer-facing, technically strong, and experienced in architecting and presenting networking and security solutions from vendors such as Cisco, Aruba, Fortinet, and Juniper. This role works closely with the internal sales team, acting as the go-to technical expert and trusted advisor during the sales cycle.

Key Responsibilities

Pre-Sales & Solution Design

  • Partner with sales to understand customer requirements and translate them into robust networking and security architectures.
  • Produce high-quality solution proposals, technical designs, and RFP/RFI responses.
  • Conduct technical discovery workshops, demonstrations, and proof-of-concepts for key stakeholders.

Vendor Engagement & Product Expertise

  • Maintain deep technical expertise across key vendor technologies (Cisco, Aruba, Fortinet, Juniper) and stay up to date with new releases, features, and best practices.
  • Leverage vendor resources, certifications, and relationships to strengthen solution positioning.

Customer Interaction & Presentations

  • Serve as the primary technical presenter in customer meetings, articulating value propositions and addressing technical concerns.
  • Build strong relationships with customer stakeholders through expert guidance and trusted consultative engagement.

Internal Enablement

  • Act as the internal solutions expert for networking and security, supporting account managers and sales with product knowledge, competitive positioning, and objection handling.
  • Provide training and knowledge sharing to the sales team to enhance technical confidence and solution understanding.

About You:

Skills & Qualifications: Networking and Security Presales Specialist

We are looking for a proven experience in a presales/solutions architect role within a technology reseller or vendor-aligned environment.

  • Strong hands-on knowledge and real-world experience with networking and security solutions from Cisco, Aruba, Fortinet, and Juniper.
  • Understanding of SD-WAN, network segmentation, firewall architectures, VPN/remote access, Wi-Fi design, and secure access technologies.

Sales & Communication

  • Comfortable in customer-facing environments, with excellent presentation and communication skills.
  • Ability to distil complex technical concepts into clear business value for technical and non-technical stakeholders.

Certifications (desirable)

  • CCNP / CCIE, Aruba (ACMP / ACSP), Fortinet (NSE certifications), Juniper (JNCIP / JNCIE) or equivalent.

Personal Attributes

  • Team player with a proactive, solutions-oriented mindset.
  • Excellent organisational skills, with the ability to multi-task and prioritise under pressure.
  • Strong customer empathy and commitment to delivering exceptional experiences.
2nd Line Support Engineer - Chessington - On-site
SF Recruitment
London
In office
Junior - Mid
£35,000 - £40,000

I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must.

Key Responsibilities/Duties

  • Exceptional communication skills with a customer first mentality
  • Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits
  • Work within defined SLAs and ensure excellent customer satisfaction
  • Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments
  • Configure and deploy laptops, desktops, mobile devices, and other hardware
  • Carry out onboarding and offboarding tasks, including device setup and account administration
  • Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune
  • Communicate clearly and professionally with clients, managing expectations effectively
  • Assist with IT projects such as migrations, system upgrades, and security improvements

Ideal Background

  • Previous experience in an MSP or fast-paced IT support environment (preferred)
  • Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure
  • Familiarity with RMM and PSA tools
  • Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi)
  • Knowledge of backup systems
  • Knowledge of firewall and switch configurations

Side Notes

  • 5 days on-site in Chessington (Free parking available)
Penetration Tester (CHECK)
CND
Cheltenham
Remote or hybrid
Mid - Senior
Private salary

Location: Cheltenham/Remote

Job Type: Permanent

Clearance: SC/DV

Are you an offensive security specialist who is excited about delivering the best service possible? Keen to work in a business where you stand to work alongside some very talented testers?

CND are working with a boutique Cyber Security consultancy who are focused on the Penetration Testing market. What makes them stand out? They are not interested in flashy marketing and would never be caught trying to pass off a Nessus scan as a Penetration Test. The business has been built on delivering excellent testing and reports as well as ensuring that clients see the real benefits of their testing outputs. The company have an office in Cheltenham however you are welcome to work where is best for you.

Key Responsibilities

  • Work to deliver CHECK penetration testing services
  • Lean into non-CHECK work where necessary
  • Work with the sales team to flesh out technical input as needed
  • Deliver quality reports to customers
  • Stay up to date with industry trends and new attack methods
  • Take a broad approach to testing, working on INF, APP, Mobile, AD, or Cloud tests

Essential Skills

  • Currently holds a CHECK equivalency certification
  • Eligibility to hold or currently hold clearance
  • Experience working with Linux and Windows OS
  • Strong understanding of working with common tooling for penetration testing
  • Ideally, a knowledge of Cloud services such as Azure or AWS.
  • Capability to script or code in Bash, Python etc
  • Appreciation for Cyber Security standards such as ISO27001, PCI-DSS or CIS

This is a role with a growing, exciting organisation who can offer you a strong degree of progression and the ability to undertake testing work with incredibly interesting clients.

IT Trainer - Cerner
Access Computer Consulting
Cornwall
In office
Junior - Mid
£27,000 - £30,000

I am recruiting for a number of IT Trainers to work on a fixed term contract for 3 months. The role is based in Cornwall and you must have access to a car as there will be travel to other sites 3 or 4 days a week within the Cornwall area to deliver training. You will deliver training on the new eCare system and business as usual solutions within the NHS. You will be responsible for contributing to the creation and improvement of IT training materials, courses and user guides used to deliver and support flexible IT training solutions. You will also deliver project related training including preparation of new materials and user guides. Experience of the NHS is essential. You will ideally have expertise in Cerner. You must be confident with MS Windows & MS Office including Excel. You will be able to work unsupervised and have the ability to make decisions related to classroom management and course delivery. Please apply ASAP to find out more.

Senior Salesforce Consultant
Yolk Recruitment
London
Remote or hybrid
Senior
£53,500 - £58,000

Senior Salesforce CRM Consultant- 58,000 (London) 53,500 (Remote) - Flexible (Remote Available)

The Opportunity
Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society.

They are looking for an experienced Senior Salesforce CRM Administrator, who has experience upskilling more junior members of the team and working with clients to gather requirements for Salesforce customisations.

What the Senior Salesforce CRM Consultant will be doing
You will be providing second and third line technical support to the CRM users, while keeping up to date with Salesforce developments.

  • Scope projects and assist with other pre-sales activities
  • Work with customers to gather requirements, analyse business processes and facilitate workshops and planning meetings
  • Provide technical support and assistance to users, ensuring that service agreement support targets are achieved.
  • Support, develop and potentially line manage Consultants and Associates,

What the successful Senior Salesforce CRM Consultant will bring to the team
You will be an experienced Senior Salesforce CRM Administrator who holds the ADM201 certification, and is comfortable working with internal and external stakeholders.

  • In-depth knowledge of Salesforce system administration and product range
  • Strong business and system analysis skill set with high level skills and experience in the delivery of IT systems
  • At least three years administering and designing Salesforce CRM systems
  • Experience of business analysis in the voluntary or public sector including running workshops for staff at all levels to identify business requirements

Here’s What You’ll Get in Return

  • Salary of up to 58,000
  • Flexible working arrangements
  • Generous Holiday Allowances - 30 days PLUS bank holidays
  • Employee assistance and training programmes

Think this one’s for you
If you think this Senior Salesforce CRM Consultant opportunity is for you then please apply online.

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Technical Services Manager
Tank Recruitment
Manchester
In office
Senior - Leader
£65,000 - £75,000
TECH-AGNOSTIC ROLE

Job Title: Technical Manager
Location: Greater Manchester
Employment Type: Permanent

Overview

A growing IT services provider is looking for an experienced Technical Manager to lead a senior engineering team responsible for delivering complex customer projects and providing advanced 3rd line support when required.

This is a hands-on leadership role combining technical authority, operational oversight, and team development within a fast paced IT service environment.

Key Responsibilities

  • Lead technical design, implementation, testing, and transition of customer solutions into support.
  • Act as the senior escalation point for high-priority and complex incidents.
  • Oversee service quality across networking, security, cloud, infrastructure, and communications technologies.
  • Ensure strong governance around monitoring, patching, licensing, change control, and documentation.
  • Drive problem management and root cause analysis to improve service stability.
  • Mentor and develop senior engineers, creating clear progression pathways.
  • Collaborate with project and resource teams to ensure successful delivery and smooth project-to-BAU handovers.

Skills & Experience

Essential:

  • 10+ years of experience working within IT - (MSP / VAR / Service Provider experience is highly desirable)
  • 5+ years in a technical leadership role.
  • Strong expertise in routing & switching, firewalls/security, unified communications, and network monitoring.
  • Excellent troubleshooting and diagnostic capability across multi-vendor environments.

Desirable Certifications:

Benefits

  • Life assurance (4 salary)
  • 25 days holiday + bank holidays
  • Additional Christmas leave and birthday off
  • Health cash plan
  • Employee wellbeing programme
  • Ongoing learning & development

Applicants must have the right to live and work in the UK.

Technical Support Engineer- HVAC Actuators & Valves
Mitchell Maguire
Shepperton
In office
Mid
£45,000 - £50,000
TECH-AGNOSTIC ROLE

Technical Support Engineer HVAC Actuators & Valves

Job Title: Technical Support Engineer HVAC Actuators & Valves

Job reference Number: (phone number removed)

Industry Sector: Actuators, Controls, Valves, Building Controls, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC, New Build, M&E Consultant, M&E Contractor, M&E, Building Services, Building Services Consultants, Contractors, Main Contractor, Housing Developers, Housebuilders, Developers, Residential Housing, Social Housing, Local Authority Housing, Project Manager, Commissioning Engineer, HVAC Installer

Location: Shepperton

Remuneration: £45,000 - £50,000 + 7% bonus

Benefits: £7000 car allowance, 25 days holiday, 12% combined pension, health insurance

The role of the Technician HVAC Actuators & Valves will involve:

  • Technical Support position selling a high quality manufactured range of actuators, control valves, sensors and metres for the heating, ventilation and air conditioning sector (HVAC)
  • Going to site for consultations regarding retrofitting existing HVAC systems
  • Assisting with technical questions regarding breakdowns, installation and product suitability
  • Responding to phone, email and in person queries

The ideal applicant will be a Technician HVAC Actuators & Valves with:

  • Must have technical experience in the HVAC systems and products
  • Ideally have experience with building management systems
  • Would consider Project Managers, Commissioning Engineers and HVAC Installers
  • A great communicator across many mediums
  • A team player who is highly organised

Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions withinActuators, Controls, Valves, Building Controls, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC, New Build, M&E Consultant, M&E Contractor, M&E, Building Services, Building Services Consultants, Contractors, Main Contractor, Housing Developers, Housebuilders, Developers, Residential Housing, Social Housing, Local Authority Housing, Project Manager, Commissioning Engineer, HVAC Installer

Technical Account Manager
Experis
Not Specified
Remote or hybrid
Mid - Senior
£55,000 - £65,000
TECH-AGNOSTIC ROLE

The Technical Account Manager (TAM) SOC is accountable for the technical success and value realisation of managed detection and response services across a portfolio of clients. You will help clients optimise SOC operations, interpret detection insights, and translate technical outputs into measurable business outcomes.

This role is collaborative and client-facing, supporting incident escalation, guiding operational maturity, and enabling long-term adoption of technologies and services. While not a shift-based position, you will be comfortable engaging at SOC depth, understanding how alerts, detections, and incidents flow through a 24/7 environment.

Key Responsibilities

  • As a Technical Account Manager (TAM) you serve as the primary technical point of contact for assigned SOC and managed detection clients, developing and maintaining a strong understanding of their monitored environments, log sources, and detection coverage.
  • Your responsibility is to ensure Security technologies and services, spanning SOC operations, SIEM/XDR/EDR, Vulnerability & Exposure Management, and Security Automation & Orchestration (SOAR) are aligned to the client’s strategy and objectives, adopted effectively, and continuously improved to enhance client experience and satisfaction.
  • Provide high level SME knowledge, oversight, and guidance to help clients extract maximum value from technology products and services.
  • Interpret SOC outputs, incidents, and operational trends for clients, translating technical data into business and risk-focused insight.
  • Support incident escalation and coordination when required, guiding root cause analysis, post-incident learning, and preventive action planning.
  • Identify continuous improvement opportunities for SOC detections, content, log source coverage, and security automation workflows.
  • Provide guidance, enablement, and demonstrations to accelerate adoption and maturity of technologies and managed services.
  • Collaborate with SOC Operations, Security Engineering, and client-facing teams to co-develop use cases, workflows, and SOC operating processes.
  • Support onboarding of new clients, defining readiness gates, change plans, and ensuring robust rollback procedures.
  • Attend and contribute to monthly and quarterly service reviews, connecting KPIs and SLAs to actionable improvements and roadmap recommendations.
  • Act as a technical escalation point for deployed services and technologies, ensuring clients receive timely and accurate resolution.
  • Maintain alignment with account management and client success teams, co-owning success plans, roadmaps, and delivery outcomes.

Technical and Professional Qualifications

  • Practical experience with SOC platforms and technologies, including Microsoft Sentinel, CrowdStrike NG SIEM/XDR, Tenable One, EDR/EPP, and related SOC tools.
  • Strong understanding of infrastructure, operating systems (Windows/Linux), Active Directory/identity management, and permissions-based controls.
  • Hands-on experience designing detection content, use cases, tuning, suppression, and SOAR workflows, with understanding of data pipelines and connector optimisation.
  • Proven track record in technical account management, client-facing technical leadership, or equivalent, with ownership of success plans and service reviews.
  • Excellent presentation, communication, and interpersonal skills, capable of engaging with both technical teams and senior business stakeholders.
  • Continuous improvement mindset, connecting SOC metrics (e.g., coverage, false positive rate, MTTA/MTTR) to tangible client value.
  • Experience managing multiple stakeholders, balancing strategic planning with operational delivery.
Forward Deployed Engineer (B2)
DCV Technologies
London
Hybrid
Senior
Private salary
+8

Position: Forward Deployed Engineer (B2)
Location: London, UK (Hybrid)
Permanent position

Job Requirements

  • Experience building GenAI applications, including RAG, multi-agent systems, fine-tuning, etc., with tools such as LangChain, LangGraph etc.
  • Clear understanding of Model Context Protocols, A2A Protocols, Agent Developeer Kit and working experience with LLMs
  • Expertise in deploying production grade GenAI solutions, including evaluation and optimizations; Machine Learning deployments on AWS, Azure or GCP
  • Extensive hands-on data science experience, leveraging machine learning and data science tools (i.e., pandas, scikit-learn, PyTorch, etc.)
  • Experience with DevOps tools: Kubernetes, Docker, Terraform, CI/CD Pipelines, GitHub/GitLab, GitOps, GitHub Actions, Jira, Jenkins, CircleCI, Datadog, Slack.
  • Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience
  • Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike
  • 5+ years of engineering and technical deployment experience in a customer-facing set up
  • Should scoped and delivered complex systems in rapid and ambiguous environments
  • Delivered production-grade code across frontend and backend using Python, JavaScript, or similar stacks
  • Understand how AI model behaviour affects product experience
  • Communicate clearly with engineers, product teams, and customer stakeholders
  • Flag risks early and seek attention as per the severity

Key responsibilities:

  • Help clients integrate and adopt the offerings; demonstrate the impact / outcomes the offerings commited such as KPI improvements and help client succeed
  • Embed within the client landscape, understand their domain and co-develop solutions with the core product engineering teams
  • Own technical delivery across multiple deployments from prototype to stable release
  • Build bespoke AI and transformative agentic AI solutions
  • Technical debugging and root cause analysis
  • Rapid prototyping
  • Implement and administer best practices
ERP Implementation consultant
Ambis Resourcing
Multiple locations
Remote or hybrid
Mid - Senior
£50,000 - £60,000

Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing) Market-Leading UK ERP Author

An Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing) is required, a UK-owned ERP software author with a substantial manufacturing client base and strong recurring revenue model. With around 100 staff, including almost 50 developers, the business offers long-term stability, career progression and a genuinely supportive team environment.

This is a fully remote role with travel to customer sites for project delivery. Salary 50,000 - 60,000 + Company Car.

To be successful in this Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing) role, you will have:

  • Proven experience implementing or using MRP / ERP software within a manufacturing environment
  • Strong understanding of Capacity Planning and Production Planning processes
  • Experience contributing to ERP improvement projects delivering measurable operational benefit
  • Excellent organisational skills, able to manage multiple projects simultaneously
  • Strong stakeholder engagement skills across all levels of a manufacturing business

You will join a collaborative, UK-run ERP software business with a genuine family feel. The company is small enough for your voice to be heard, yet established enough to provide long-term career stability. Full training will be provided, including exposure to report writing and SQL queries where required.

As an Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing), your day-to-day responsibilities will include delivering one-to-one consultancy to manufacturing clients (Made to Order, Engineered to Order, Make to Stock and Process Manufacturing), implementing Materials & Capacity Planning modules within MRP / ERP software, supporting upgrade projects, delivering end-user training, advising on best practice production planning processes, conducting toolkit configuration and report writing, and managing project milestones to ensure successful ERP delivery.

The MRP / ERP software is a powerful SQL Server-based solution built on the .NET platform, with strong capability across Manufacturing, Field Service, MRP, Finance, Distribution, OCR, Mobile and BI. As an Implementation Consultant (MRP, ERP, Capacity Planning, Manufacturing), you will play a key role in helping customers maximise the value of their MRP / ERP software investment and optimise production planning performance.

What’s on offer:

  • 50,000 - 60,000 basic salary
  • Company Car
Frequently asked questions
A Technical Account Manager (TAM) acts as a bridge between a company and its clients, providing technical guidance, support, and ensuring successful integration and use of the company’s products or services.
Key skills include strong technical knowledge, excellent communication, problem-solving abilities, project management, customer relationship management, and an understanding of the industry relevant to the product or service.
Yes, most Technical Account Management roles require a solid technical background, often in IT, software engineering, or related fields, to effectively address client technical issues and communicate complex concepts.
Technical Account Managers are in demand across a variety of industries including IT services, software development, cloud computing, telecommunications, and hardware manufacturing.
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