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Technical Account Management Jobs
Overview
Looking for top Technical Account Management jobs? Discover the latest openings tailored for Technical Account Managers on Haystack, your trusted IT job board. Whether you’re seeking roles in client relationship management, technical support, or strategic account growth, explore rewarding careers that bridge technology and customer success. Start your next Technical Account Management job search here and connect with leading tech employers today!
Technical Account Manager (Cyber Security)
FlexIT Talent Solutions Ltd
Reading
Fully remote
Mid - Senior
£60,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Remote – UK Based

Up to £60,000 per annum plus additional benefits

Additional: Due to security clearance required candidates wishing to apply must be based in the UK

Our client, a leading UK Based MSSP, are looking for an experienced Cyber Security specialist to join their solutions team working as the dedicated Technical Account Manager. As the Technical Account Manager, you will bring your technical know-how, MDR/SOC, and act as the first point of call for customer service improvements

* Assist with the onboarding and building an understanding of customer business risks

* Work with the onboarding consultants to build Threat Models and maintain them during live service

* Allocated Technical Account Manager to act as a first point of contact for operational matters and proactive management of high priority and ongoing incidents

* Act as Customer advocate within the team

* Own the operational relationship between customers and the Team

* Assist the operational teams in fixing issues that arise during the operation of services

* Identify and implement, with the assistance of engineers and architects, technical enhancements to the services that drive value for customers

* Act as the Subject matter Expert to improve the quality of service and maintain a roadmap for those customers

Core experience

* Previous experience and understanding of the operation of Security Operation Centres(SOC) and detection/response

* A strong understanding of basic cyber security principals

* Ability to manage time effectively and deliver tasks independently together with excellent interpersonal and communication skills.

* Any experience of working in/around Security Operation Centres, using and/or managing SIEM/EDR/SOAR platforms, a good understanding of cloud platforms, and a basic ability to script would all be advantageous.

Certification - Advantageous but not essential

* General security (CREST CPSA / CPIA / CRIA / CMRE / CNIA / CHIA • CompTIA Security+, CompTIA Network+)

Head Of Engineering
EMBS Engineering
Nottingham
In office
Leader
£65,000 - £70,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Head of Engineering – Precision Engineering (Nuclear, Defence, Aerospace and Energy)

Location: Nottingham

Salary: £65,000 - £70,000 (Dependant on experience)

EMBS Engineering has been instructed on an exclusive basis to appoint a critical hire for a highly respected, precision engineering business specialising in build-to-print solutions for demanding sectors including Nuclear, Aerospace, Defence, and Energy. Known for technical excellence, quality, and long-term customer partnerships, our client is looking to expand and hit new record heights. As such, we are now seeking a Head of Engineering.

The Role:
As the primary engineering authority, you will lead a multi-disciplinary team across NPI, process engineering, and tooling. You’ll be responsible for bridging the gap between customer specifications and operational execution, ensuring our build-to-print environment remains lean, efficient, and technologically advanced.

What’s in it for you?

*

£65.000 – £70,000 basic salary (dependent on experience)

*

Stability & Longevity - Permanent position

*

Hours: 39 per week - early finish on Fridays

*

Company bonus scheme

*

25 days holiday

*

My EAP

*

Healthshield care plan

*

Sick pay + much more

*

Benefits: Pension, holiday entitlement, healthcare, appraisals and much more

Key Responsibilities:

*

Define the engineering roadmap, foster a culture of accountability, and develop a high-performing technical team.

*

Act as the lead authority for interpreting customer drawings, BOMs, and specifications; manage engineering changes and manufacturability reviews.

*

Oversee process flows, tooling concepts, and work instructions for machining and fabrication, ensuring cost-effective and compliant production.

*

Drive New Product Introduction, from risk assessment (DFM/PFMEA) through to successful FAI/PPAP.

*

Partner with Quality to lead root-cause analysis and champion initiatives to reduce scrap, cycle times, and process variability.

About You:

Having previously led engineering functions, you’ll have familiarity and be competent to showcase the following:

*

Right-First-Time NPI: Seamless program launches that meet cost and timeline targets.

*

Operational Impact: Direct improvements in yield, quality, and manufacturability through lean principles.

*

Technical Partnership: Strong, trust-based relationships with customers and internal senior leadership.

*

Compliance: Maintaining gold-standard engineering documentation (ISO9001, AS9100).

Why join?
You’ll be joining a forward-thinking precision engineering business with strong values, a collaborative culture, and a clear commitment to long-term customer success. This role offers autonomy, visibility, and the opportunity to make a tangible impact in a respected aerospace, nuclear and defence supply chain.

About us:
EMBS Engineering is a dedicated talent specialist that partners with some of the UK’s most prestigious, advanced, precision engineering companies within the Aerospace, Automotive / Motorsport, Nuclear, Oil & Gas, Green, Environmental, and FMCG industries.

We’ll offer you expert support and advice throughout the process to ensure you select and secure a career-defining role

Please note, due to the nature of the markets our client supplies into, all candidates must be UK residents, we cannot offer visa sponsorship for overseas candidate

IT Support Engineer
Cogent Staffing
Chester
Hybrid
Junior - Mid
£27,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our Chester based client are looking to recruit for a System implementation/Co-ordinator to join their rapidly growing team.

They are looking for a candidate who has an interest in technology (specifically new technology) and enjoys learning about and understanding new technologies in the market.

This is an exciting opportunity to join a business that can offer future career development and progression within a thriving organisation.

Package

* Salary £27,000

* Hybrid Working

* Permanent

* Excellent Benefits

* Free On-site Parking

* Leading Organisation

* Progression opportunities

* Annual trips abroad to be won

The role:

* Support with project implementation across different technologies across the business.

* Set up, configure, implement, and train on new systems.

* Provide basic support for issues – troubleshooting.

* Support with project implementation across different technologies across the business.

* Set up, configure, implement, and train on new systems.

* Support IT projects.

Required experience:

* Technology interest

* Project exposure or experience

* Set up, configure, implementation experience.

* Implementation experience

Desired:

* Involved in large technology implementations.

* Recruitment business exposure or experience

* Change management.

* IT helpdesk experience

* Experience liaising with all levels within a company – c-suite/stakeholders down.

At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively.

We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants.

#technicalperm

Applications engineer
Ltek Recruitment Ltd
Stamford
In office
Junior - Mid
£40,000 - £55,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Applications Engineer

Location: Cambridgeshire (Must live within 1-hour commute)
Travel: Occasional international travel required
Driving Licence: Full UK driving licence required

About the Position

As the Applications Engineer, you will join the Power Group, playing a key role in responding to customer enquiries. You’ll be responsible for selecting and sizing appropriate equipment, preparing technical and commercial proposals, and supporting the transition from enquiry to order.

This is a hands-on, customer-facing engineering role where you’ll engage with clients, internal teams, and project stakeholders to deliver tailored technical solutions.

Key Responsibilities for applications engineer:

* Technical Analysis:
Assess customer enquiries and design suitable equipment solutions, including valve sizing and process instrumentation such as flow meters.

* Process Design:
Perform process design calculations (training provided as needed).

* Proposal Development:
Prepare competitive, technically sound and commercially aligned proposals.

* Customer Engagement:
Maintain clear communication with clients during the quotation process, addressing both technical and commercial queries.

* Post-Order Support:
Work closely with project teams by providing accurate process data sheets and relevant documentation.

* Continuous Improvement:
Contribute to the improvement of sales documentation and presentations using tools such as Microsoft Office.

* Quality and Safety:
Adhere to quality standards (ISO9001:2015, ISO14001, ISO45001) and actively support a safe working environment.

About You

* Education:
Degree qualified, preferably in Engineering.

* Industry Experience:
Experience in sales/proposals or related industry. Knowledge of fired combustion equipment or process engineering is advantageous.

* Communication:
Strong written and verbal communication skills.

* Teamwork:
Collaborative mindset and ability to work well in team environments.

* Attention to Detail:
Highly organized, detail-oriented, and reliable.

* Decision Making:
Confident, assertive, and capable of independent decision-making.

* Technical Skills:
Proficient in Microsoft Office (Word, Excel, PowerPoint)

Dutch Speaking Software Implementation Consultant - Benelux
The Language Business Ltd
Maidenhead
Hybrid
Junior - Mid
£50,000
RECENTLY POSTED

Location:
Office / Hybrid / Remote. Office is in Maidenhead, Berkshire (30 mins from central London by direct train) with remote work also

Language Requirements:
Fluency in English and Dutch is essential. Additional language skills are advantageous but not required.

About the Company:
Our client is a market-leading technology implementation organisation, providing innovative technology solutions to businesses across multiple sectors.

The Role:
A motivatedDutch speaking Software Implementation Consultantis sought to help clients achieve success in managing software implementations from start to finish. You will become a subject matter expert in software solutions, partnering with clients and leading them to successful implementations.

Key Responsibilities:

  • Partner with internal teams and clients alike to oversee the setup and integration of software into their business.
  • Ask questions, seek out information, and communicate clearly and openly with everyone involved.
  • Keep goals in sight, set priorities, and dive into the details to anticipate and address potential issues before they arise.
  • Deliver client training and analyse data to support informed decision-making.

Candidate Profile:

  • Fluent or native Dutch speaker.
  • Experience of implementing or supporting B2B, financial or ERP software solutions.
    -Ability to visualise the full scale of a project and understand potential roadblocks.
  • Data-driven approach to keep track of delivery times, determine task durations, and eliminate bottlenecks.
  • Willingness to travel to customer sites to carry out training and configuration, approximately 1 2 nights away per month.
  • Understanding of SQL language (preferred).
  • Experience in project delivery within a software setting (ideally, B2B, financial or ERP).

Salary & Benefits:
Competitive base salary of £40,000 £50,000 + benefits.

To be considered for this role within a successful technology organisation, please send your CV to Jonathan Grimes

IT Support Engineer
Morgan Jones Recruitment Consultants
Ramsgate
Hybrid
Graduate - Junior
£25,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Tech-savvy, customer-focused, and ready to grow? This role offers full training, great benefits, and a clear path into IT.
IT Support Engineer
Hybrid (1 day WFH per week after probation)
£25,000 per annum + up to £2,500 performance bonus + EO profit share
9:00–5:00 Mon–Fri
Join a forward-thinking technology services firm where customer service is at the heart of everything we do.
As an IT Support Engineer, you’ll be the first point of contact for incoming service requests, delivering outstanding support while helping clients maintain secure and efficient tech environments.
This is an entry-level role, and previous industry experience is not essential. However, in the absence of hands‑on experience, we expect candidates to hold a minimum Level 3 Computing qualification (or equivalent), an industry‑related certification (Microsoft or CompTIA), or be able to demonstrate a genuine passion for technology alongside active personal development toward a career in IT.
Training and development will be provided as part of the role.
Responsibilities include:
* Handling incoming client service requests with professionalism and care
* Diagnosing and resolving technical issues across varied systems
* Supporting clients in maintaining strong technology and security standards
* Collaborating with internal teams to ensure seamless service delivery
You’ll need to:
* Be confident in communicating with clients and solving problems
* Previous experience advantageous, but will consider Level 3 Computing qualification (or equivalent)
* Have a genuine interest in technology and IT - This is a must
* Be organised, proactive, and eager to learn
* Thrive in a collaborative, fast-paced environment
* Attention to detail
* Ability to work under pressure
* Willingness to obtain additional certifications
* A great personality and attitude to work
Apply now!
Apply today and take the next step in your retail career!
Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About Morgan Jones:
Morgan Jones Limited acts as an employment agency. By applying, you agree to the Terms & Conditions, as well as our Privacy, Cookie, and Data Retention Policy, which can be found on our website.
Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.
To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks – Facebook, Instagram, Twitter, or LinkedIn

Field Service Engineer (Full Industry Training)
Rise Technical Recruitment
Multiple locations
In office
Junior - Mid
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

£35,000 (OTE £50,000 - £55,000) + Full Industry Training + Career Progression + Van (Personal Use) + Fuel Card + Door to Door + Sick Pay + Private Medical + Overtime + 32 Days Holiday

Field based role, commutable from Leeds, Bradford, Wakefield, Castleford, Wetherby and surrounding areas.

Are you an F-Gas qualified Engineer, looking for full training into the Catering Equipment industry where you will receive an extensive training package including industry qualifications, have the opportunity to further progress your career and benefit from a lucrative benefits package all while working in your local patch?

This is a great opportunity to future proof your career within a specialist UK distributor where you will benefit from an extensive training package, great company benefits and excellent progression opportunities while the company enter a period of substantial growth.

This leading foodservice equipment distribution company are entering a period of extensive growth and are looking to add to their specialist team of Field Service Engineers. This company are renowned for supplying premium equipment, delivering unrivalled after sales service and support and are looking to expand their service across the industry through a team of highly skilled engineers.

On offer is a Field Service Engineer role where you will be responsible for service, maintenance and commissioning of a range of specialist catering equipment, you will receive full training into the role through industry courses and qualifications.

This role would suit a Field Service Engineer who is F-Gas qualified and is looking to technically develop their career.

The Role:

Service / Maintenance on Specialist Catering Equipment & Machinery
Field based, local patch
Full Industry Training ProvidedThe Person:

F-Gas qualification
Look for Technical Training
Full UK Driving License
Keywords: Field Service Engineer, Refrigeration Engineer, Catering Engineer, Coffee Machine Engineer, Service Engineer, Service Technician

Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click “Apply Now” or contact Tom Mills at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates

Applications Engineer
Samuel Frank
Telford
In office
Mid
£65,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Applications Engineer Systems Integration Shropshire / Telford Permanent - £55-65k + bonus + car allowance

++Established systems integrator, diverse range of automation projects, strong technical team, modern/high specification working environment +++

Samuel Frank is recruiting for an Applications Engineer to join a well-established Shropshire based systems integrator. The successful Applications Engineer will support the sales team by preparing technical quotations, proposals and solution concepts for automation, drive and control system projects across a wide range of industrial sectors.

Key aspects of the Applications Engineer role include

  • Configuring technical solutions from customer specifications across a range of industrial sectors
  • Applications Engineer will prepare technical quotations, proposals and costings for automation, drives and control system solutions
  • Applications Engineer will estimate engineering effort, equipment and project scope using engineering tools and internal systems
  • Prepare high quality proposal documents explaining the technical solution and clearly defining the scope of supply
  • Create system architecture diagrams, technical descriptions and supporting proposal documentation
  • Applications Engineer will act as the technical interface between sales and engineering teams, providing technical support during the pre-sales process
  • Attend customer meetings, site surveys, tender reviews and technical discussions when required
  • The company is a well-established systems integrator delivering automation projects across multiple sectors including manufacturing, logistics and heavy industry
  • The successful Applications Engineer will work closely with a strong team of engineers and sales specialists delivering technically complex automation solutions
  • The role would suit an engineer with knowledge of industrial automation technologies such as PLC, SCADA / HMI, variable speed drives, industrial networks and robotics
  • The company offers a strong benefits package including bonus scheme, car allowance, pension and ongoing professional development

The position is commutable from the following places Telford, Shrewsbury, Wolverhampton, Bridgnorth, Market Drayton and Newport.

Please apply today for an immediate response.

Field Application Engineer
Verso Recruitment
UK
Remote or hybrid
Junior - Mid
Private salary
RECENTLY POSTED

Job Title: Field Application Engineer
Location: UK
Salary: We know salary transparency matters. While we can’t list a figure on this advert, the client is genuinely flexible and open to shaping the package around the right person.
Employment Type: Permanent
Working Arrangement: Remote plus circa 30% travel

About the Role
A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly applied, integrated, and supported.

Key Responsibilities

  • Engage with customers to understand technical and operational needs.
  • Translate customer requirements into detailed technical documentation.
  • Provide full lifecycle support from concept through integration, testing, deployment, and post‑delivery.
  • Assess and advise on the application of products to meet customer challenges.
  • Act as the primary technical liaison between customers and internal engineering teams.
  • Support product demonstrations, troubleshooting, and solution optimisation.

Skills and Experience

  • Strong background in embedded systems.
  • Experience with VxWorks and Linux.
  • Proficiency in C/C++ for embedded systems/hardware
  • Ability to interpret customer needs and convert them into actionable technical requirements.
  • Confident communicator with experience working directly with customers.
  • Problem‑solving mindset and ability to work both independently and collaboratively.

Due to the nature of the work, this role requires SC clearance. Candidates must be UK nationals or have resided in the UK for a minimum of 5 years to meet eligibility criteria.

For more information, please contact Cathy Swain.
T: 01582 350053
E:

Pre-Sales Solution Architect
Lawrence Harvey
Leeds
Hybrid
Mid - Senior
£70,000 - £85,000
RECENTLY POSTED

Pre-Sales Solution Architect – Cloud & SaaS

Following a successful second year, a fast-growing scale-up is expanding its customer function and is looking for a Customer Solution Architect to act as the technical SME alongside its sales teams.

You will engage with C-level executives, lead discovery calls, and manage customer journeys and technical roadmaps, including product integrations and customisations.

This is a unique opportunity to work on large-scale transformation programmes, combining technical expertise with hands-on client engagement. You will become the go-to expert for the organisation’s core products across SaaS and Agentic AI solutions.

Location: Hybrid – HQ in Leeds, with travel to client sites

Salary: £70,000 – £85,000 + 15% Bonus + Benefits

To be considered you should have:

Minimum 3 years’ experience in a customer-facing technical role such as Solutions Engineer, Pre-Sales Engineer, or similar
Previous experience as a Solution Architect, including involvement in roadmaps, HLD/LLD, and creating Proof of Concepts (POCs)
Strong experience with modern cloud platforms, including Google Cloud, AWS, and Azure
Excellent communication skills with the ability to engage directly with enterprise customers

If interested, please apply via the link below

Senior Support Analyst
Deerfoot Recruitment Solutions Limited
Southampton
Hybrid
Senior
£30,000 - £41,000
RECENTLY POSTED

Senior Support Analyst - 2 days Southampton/3 days Remote - up to 41K

A growing technology company is looking for a Senior Support Analyst to join its IT support team. The role involves providing 1st-3rd line technical support to customers, maintaining internal systems, and assisting with software testing and implementation.

Key Responsibilities

  • Log, diagnose, and resolve support issues.
  • Provide timely responses to customer queries.
  • Maintain internal systems and documentation.
  • Test software fixes and implement updates.
  • Escalate issues according to SLA requirements.
  • Contribute to knowledgebase articles and process improvements.

Essential Skills

  • Experience with Windows Client & Server operating systems.
  • Experience working on a customer-focused support desk.

Desirable

  • Microsoft SQL Server and SQL queries.
  • VPN, IIS, and remote access technologies.
  • Active Directory, networking, or Citrix experience.
  • SQL Server SSIS Packages

Package

  • 30-41K (depending on experience)
  • Health scheme and potential bonuses
  • Hybrid working with some travel

If you’re looking to join a friendly and inclusive culture that offers great career prospects, please get in touch today. We’d love to help you get your next role and enable you to fulfil your professional ambitions.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Digital Site Operations Manager
Yolk Recruitment Limited
Bristol
In office
Senior - Leader
£30/hour - £35/hour

MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. We are not looking for somone who has specialist hands on IT experience, but someone from an IT background who can be a focal point of digital organising for a leadership team.

DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - £35 PER HOUR - FILTON, UK - 9 MONTHS - SINGLE STAGE INTERVIEW PROCESS

This is a high-impact Digital leadership role embedded within one of the UK’s most advanced aerospace manufacturing environments.

Based at the Filton Plant - home to A400M wing assembly, A350 gear beam production, Wing Technology Development Centre and Additive Manufacturing capability - you will act as the senior Digital partner to plant leadership.

The Opportunity

You will own the Digital relationship with Operations.

Not as support.

As a strategic enabler.

You will shape and deliver the plant Digital roadmap, protect operational continuity, drive digitalisation, strengthen OT cybersecurity posture, and ensure Digital investment delivers measurable production value.

This is a role for someone who understands that in aerospace manufacturing:

  • Downtime is expensive.
  • Cyber risk is operational risk.
  • Legacy systems slow innovation.
  • Governance matters.
  • Change requires influence.

What You Will Own

  • Full Digital stakeholder leadership for the Filton Plant
  • Site-level Digital roadmap aligned to production strategy
  • Demand management and prioritisation
  • Coordination of SAP, infrastructure, digital workplace and shopfloor deployments
  • OT cyber maturity improvement
  • Incident governance (RCA, PPS, MTTR reduction)
  • Supplier performance management
  • Legacy system decommissioning
  • Digital4Operations community leadership

You will operate at the intersection of:

  • Operations
  • Maintenance
  • Cyber Security
  • IT/OT
  • Central Digital Product Lines

What We’re Looking For

  • Strong background in Digital/IT leadership within industrial manufacturing
  • Experience working in live production environments (aerospace preferred)
  • Exposure to IT/OT convergence
  • Understanding of operational cyber risk
  • Proven stakeholder management at senior plant level
  • Ability to challenge status quo and drive change
Service Engineer
Morson Edge
Milton Keynes
Hybrid
Junior - Mid
Private salary
TECH-AGNOSTIC ROLE

About the Role

We are seeking a motivated and skilled Service Engineer to join a growing water treatment services team. This field-based position involves supporting a wide range of industrial, commercial, and local authority clients by delivering professional water treatment services, maintenance, and system support.

The successful candidate will play an important role in ensuring customers receive a reliable, technically sound, and safety-focused service. You will work independently across multiple client sites, carrying out service, maintenance, and installation tasks while maintaining strong relationships with customers.

This is an excellent opportunity for someone with water treatment experience who enjoys working autonomously, solving technical challenges, and providing high-quality service in the field.

Key Responsibilities

  • Deliver water treatment service and maintenance activities at customer sites in a professional, efficient, and safety-conscious manner.
  • Inspect systems and identify any defects, inconsistencies, or potential improvements, communicating these clearly to the customer.
  • Ensure all work complies with health and safety standards, industry regulations, and customer site requirements.
  • Carry out installation, servicing, and fault finding on water treatment equipment.
  • Maintain accurate service records and reporting following site visits.
  • Build strong relationships with customers by providing clear technical guidance and support.
  • Conduct regular monthly site visits as part of planned maintenance schedules.
  • Participate in sales visits to potential customers where technical input may be required.

About You

We are looking for a well-presented and confident communicator who can represent the business professionally while working independently in the field.

You should be comfortable managing your own workload, solving problems on-site, and ensuring work is completed to high technical and safety standards.

Key Competencies

  • Strong interpersonal and communication skills
  • Water softener knowledge (service and installation)
  • Problem-solving ability and technical fault finding
  • Understanding of ACOP L8 procedures
  • Pipe fitting / plumbing skills
  • Experience with water treatment dosing and control equipment, including cooling towers and chlorine dioxide systems
  • Knowledge of health and safety procedures
  • Ability to carry out test procedures relevant to water treatment processes

Secondary Competencies

  • General product knowledge within the water treatment sector
  • Strong planning and organisational skills
  • Experience with cleaning and chlorination procedures
  • Acid cleaning procedures
  • Excellent timekeeping and reliability
  • Closed system analysis and testing

Working Pattern

  • Field-based role
  • Home-based administration time
  • Regular monthly service site visits
  • Occasional sales visits to prospective customers

Benefits

  • Competitive salary with opportunities for career progression
  • Company pension contribution – 3%
  • 20 days annual leave plus bank holidays
  • Car allowance of £200 per month plus mileage allowance

Apply on the link

Solutions Engineer Cyber
SER (Staffing) Ltd
London
Hybrid
Mid - Senior
£48,000 - £55,000

We're Hiring: Cyber Security / Solutions Engineer (MSP) London Hybrid working We're partnering with a fast-growing Managed IT Services Provider in the creative industry, supporting 5,000+ users across 100+ businesses. Built on great people, strong culture, and a relentless focus on quality, this is a brilliant opportunity to join a company that genuinely invests in its engineers. They're now looking for a Cyber Security-focused Solutions Engineer to help secure client environments and act as a trusted security advisor. What you'll be doing: Designing and implementing security solutions (firewalls, endpoint, cloud security) Leading incident response and remediation activities Conducting vulnerability assessments & penetration testing Implementing security monitoring, reporting & best practices Advising clients on Cyber Essentials, CE+, GDPR, ISO 27001 & NIST Working closely with clients and mentoring junior engineers What they're looking for: Strong hands-on cyber security experience within an MSP or similar environment Firewall experience (Palo Alto, Fortinet) EDR / endpoint protection (Microsoft Defender, Sophos, Bitdefender) Network & cloud security knowledge (Azure, AWS, VPNs, VLANs, DNS) Incident response & vulnerability management experience Cyber Essentials / CE+ knowledge or certification Confident communicator, comfortable in client-facing scenarios What's on offer: Hybrid & flexible working (including WFH Fridays) 22 days holiday + bank holidays (rising to 25) Ongoing training, certifications & career development Funded socials, staff awards & referral bonuses Inclusive, people-first culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Crew Commander Gateway Feb26 -
Bedfordshire Fire and Rescue Service
United Kingdom
In office
Senior - Leader
£41,332 - £43,104
TECH-AGNOSTIC ROLE

Salary: CM Development *GBP*41, 332 rising to CM Competent *GBP*43,104 (WDS).RDS in line with service/national payscales and subject to coverBasis: Full timePackage: Contractual Hours: 42Region: Job Category: Operations

Job Description:

Supervisory Manager Promotion Gateway:

For entry to Crew Commander Talent Pool (Wholetime Duty System) – Internal/External applicants

For entry to Crew Commander Talent Pool RDS (Retained Duty system) – Internal applicants only

Salary: CM Dev £41,332 rising to CM Comp £43,104 (WDS)

RDS:  In line with national payscales and subject to cover

Location: Various roles and locations across Bedfordshire

The Service aims to establish a talent pool of high calibre individuals ready for appointment to Crew Commander vacancies expected to arise over the next 6-12 months.

If you are looking for a leadership opportunity, join our team to play a vital role striving to deliver on our Mission working together to keep Bedfordshire safe.

The Crew Commander role involves assisting in the supervisory management of the designated Watch/Section, providing leadership for, and assisting in, coordinating the activities of crews and managing the day to use of allocated station resources to ensure effective delivery of protection, prevention and emergency incident response services to the community so as to save and protect life, property and the environment.

You will demonstrate excellent leadership qualities that align with the NFCC Leadership Framework, the Core Code of Ethics, our professional behaviours, and our Service values:

  • We are Accountable
  • We’ve got your Back
  • Every Contact counts
  • We Dare to be Different.

Successful candidates will be able to demonstrate excellent leadership and interpersonal skills.  They will demonstrate the ability to motivate and empower others, and they will foster an inclusive team environment.

The operational shift pattern for Wholetime is a 24 hour on-duty shift followed by 72 hours off, or day duty (as applicable to post).  Day duty posts are aligned to the 9 day fortnight.

Eligibility

We welcome applications to join Bedfordshire Fire and Rescue Service from those currently serving within a UK Fire Authority as a

  • Substantive and Competent Firefighter on Wholetime Duty System for entry to CC Talent Pool (Internal applicants)
  • Substantive and Competent Firefighter on Wholetime Duty System holding valid certified Incident Command Level 1 qualification for entry to CC Talent Pool (External applicants)
  • Substantive and Competent Firefighter on the On-Call (RDS) Duty System for entry to CC Talent Pool RDS (Internal applicants only).

NOTE:  Internal applicants must be deemed ready for progression at their last appraisal.

The IFE requirements for entry to the CC Talent Pool include IFE Level 3 Award in Fire Operations (L3C2), Fire Safety (L3C3) and Management & Administration (L3C4).

Whilst candidates are not required to hold relevant IFE papers at the point of application, attainment of these papersis essential for entry to the Crew Manager talent pool.

Applicants seeking consideration for Retained Duty System positions must be capable of meeting the response time and availability requirements of the particular station and post.

Subject to success at all stages of the gateway process, and achievement of the required IFE examinations, candidates will be able to progress to the applicable talent pool this cycle.

Internal applicants that are successful at the gateway will be eligible for consideration for temporary Crew Commander roles only, if pending any IFE required papers or an Incident Command Level 1 Initial accreditation.

Candidates who have a live disciplinary sanction for either Attendance or Conduct at the time of the application closing date will not normally be eligible to engage in the selection process.  Candidates pending the outcome of a disciplinary matter will not normally be eligible to enter the talent pool until the outcome is known.  (Exceptions may be made in instances where extenuating circumstances apply).

To Apply:

External applicants should apply via the link to Current Vacancies from  the BFRS website.

Internal applicants should access the Current Vacancies site via the Employee Self Service ESS portal on the BFRS intranet Sharepoint site.

Applicants will need to complete an application form, which includes a supporting statement. This will enable you to demonstrate how your knowledge, skills and experience meet the essential criteria listed in the Essential Criteria/Person Specification.

Internal applicants will also need to obtain line manager validation on their application by the closing date, and can request the relevant  validation form from the Assessment & Selection Coordinator ( ).  They should share a copy of their application form together with the validation form with their line manager.

The Selection Process

All potential candidates have the opportunity to join an engagement forum, offering a chance to engage with Chief Fire Officer and Principal Officer team and discuss what we have to offer.  We also offer support sessions to find out more about the process.

The selection process will include a written case study, a role play exercise and a generic Crew Commander interview.

Applicants will be required to successfully complete an Incident Command L1 assessment prior to appointment.  (Internal applicants holding a valid Incident Command Level 1 Skills Certificate will not be required to retake this element as part of the gateway process, however will be expected to maintain their revalidation.)

Candidates successful at shortlist will be invited to attend a selection process for entry to our Crew Commander talent pool.  Applicants will be offered the option to indicate on their application form whether they would like to be considered for an accelerated pathway, (This may, subject to their performance at the gateway, enable them to be offered additional development opportunities on appointment to a Crew Commander role, and the option to undertake the assessments leading to entry to the next level up talent pool within 12 months).

Successful candidates will enter a CC talent pool.  This does not guarantee an appointment, however those within the talent pool are eligible for consideration for Crew Commander posts as they arise.  The pool will remain live for 12 months.   (Internal applicants would be required to undertake a professional discussion after 12 months to remain in the talent pool.  External applicants would be required to reapply.)

Subject to outcome and any appointment, you will be required to serve at any location in the Service, and to gain satisfactory pre-employment clearances, including an Enhanced Disclosure and Barring Service (DBS) clearance and pass a Service Medical and Fitness Test before appointment will be offered.

Successful applicants will be required to undertake a probationary period of 6 months and those successful on promotion will also be required to satisfactorily complete the Crew Commander Development Programme.  Relocation assistance may be available to successful candidates (details available on request).

Full gateway details, including more information regarding our county, our service, our behaviours and values, the selection process, line manager validation, and support sessions available can be found on the Careers section of BFRS website, Promotion Gateways section:

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safer recruitment and to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. Reasonable adjustments are available throughout the recruitment process.

To understand how we might use your information during the recruitment process, please refer to the Applicant Privacy Notice (attachment above).

Senior HRIS Analyst
Tria
Macclesfield
Hybrid
Senior
£40,000 - £44,000
TECH-AGNOSTIC ROLE

Senior HRIS Analyst Hybrid Up to 44,000 + 15% Bonus

I’m currently partnering with a leading UK organisation to recruit a Senior HRIS Analyst to support the optimisation and development of their HR systems and reporting capabilities.

This is a hands-on HRIS role focused on system configuration, data integrity, and delivering bespoke reporting and nsights to HR and business stakeholders. You’ll work closely with HR, IT, and external vendors to improve system performance, support upgrades, and drive data-led decision making. Senior HRIS Analyst

Key requirements:

  • Dayforce experience
  • XML or SQL knowledge
  • Comfortable building bespoke reports, dashboards, and HR data insights
  • Experience supporting HR systems improvements, testing, and troubleshooting
  • Strong stakeholder engagement across HR and technology teams

Package:

  • Up to 44,000
  • 15% KPI bonus (paid annually)
  • Hybrid working - 3 days office / 2 days home
  • Free lunch when in the office
  • 33 days holiday
  • Private healthcare (single cover)
  • Life assurance x2
2nd Line Support Engineer
Spectrum IT Recruitment
London
Hybrid
Mid - Senior
£38,000 - £42,000
TECH-AGNOSTIC ROLE

Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service.

While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support.

Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels.

Key duties and responsibilities

  • Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained.
  • Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an “always learning” approach to minimise unnecessary delays to ticket resolution.
  • A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur.
  • Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless.
  • Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type).
  • Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues.
  • Critically the role holder will have empathy and patience, considering the user experience in every interaction.
  • Carry out additional duties commensurate to the role.
  • Substantive experience in a 1st and 2nd Line support.
  • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues.

Technical Skill Set

  • Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation.
  • Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks.
  • Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail.
  • Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required.
  • Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive ‘can do, will do’ attitude, putting the customer at the heart of every interaction.
  • Always curious with a willingness to learn and adapt to new technologies and processes.
  • Azure
  • Windows/O365/Entra/Active Directory
  • VMWare
  • Networking Principles

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Service Desk Engineer
Som3
Northampton
In office
Junior - Mid
£25,000 - £30,000
TECH-AGNOSTIC ROLE

Service Desk Analyst

5 days a week on site

Role Overview

As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems.

Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK.

You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications.

Your day-to-day responsibilities as part of the support team will be to:

  • Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.
  • Log and resolve IT requests within agreed targets.
  • Administer the Microsoft Estate and other key business systems.
  • Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration.
  • Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365.
  • Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool.
  • Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony.
  • Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database.
  • Provide general help and advice to users, utilizing remote desktop tools.

Your background:

  • Experience as a 1st / 2nd line support analyst - service desk and deskside support
  • Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking
  • Experience with FreshDesk or similar
  • Retail or Automotive background would be beneficial
Business Systems Consultant
Elevation Recruitment Group
Derbyshire
Hybrid
Mid - Senior
£70,000 - £75,000

Business Systems Consultant (NetSuite & Monday)Derbyshire Hybridc£75,000 Fixed Term Contract for 6 months3 days a week - Part time

Elevation Recruitment Group are working with a growing, tech-forward business on an exciting fixed-term engagement to support the optimisation and rollout of two core platforms Oracle NetSuite and Monday.

This is a hands-on consultancy role sitting at the intersection of IT and business operations, working closely with Finance, Sales, Operations and Account Management to make sure these systems are configured, stable, and embedded for the long term.

The Business Systems Consultant will be brought in at a critical phase of the implementation programme to:

  • Administer and optimise NetSuite across modules including SA, GL, AR, AP, FAM, CRM, WMS, Projects and more
  • Conduct structured process reviews with business teams and translate requirements into system design and configuration
  • Build and maintain dashboards, saved searches, and reports that drive genuine business insight
  • Support ETL activities and oversee integrations with internal and third-party platforms
  • Deliver targeted training and documentation to upskill internal teams for long-term ownership
  • Act as escalation point for complex system queries throughout the implementation waves

Key Skills & Experience required:

  • Minimum 3 years’ hands-on Oracle NetSuite experience
  • NetSuite Administration Certification preferred
  • Solid grounding in SQL, JSON, REST APIs, ETL processes and relational databases
  • Experience in business systems analysis and process improvement
  • Someone who can work at pace across multiple workstreams while keeping internal stakeholders aligned
  • Degree in Computer Science or related discipline

This is a fantastic opportunity to join a collaborative, cross-functional environment with genuine scope to shape how systems are run.

If you’re interested in hearing more, apply today or get in touch with Emma Noble at Elevation Recruitment Group for further information.

Sales Applications Engineer
Platform Recruitment
Bury Saint Edmunds
In office
Junior - Mid
Private salary
TECH-AGNOSTIC ROLE

Location: Bury St Edmunds (with travel involved)
Salary: Competitive
Type: Full-time, Permanent

A well-established engineering manufacturer is seeking a Sales Applications Engineer to provide technical support, quotations, and order management for a global customer base. The role supports engine safety and industrial protection products used across sectors including oil & gas, power generation, marine, and general industry.

The Role
Primarily office-based in Bury St Edmunds, this position acts as a key technical contact for customers, supporting product selection, preparing quotations, and managing order entry. Following training, the role includes occasional UK travel to customer sites to provide installation support and product training.

Key Responsibilities

  • Provide technical product selection and applications support
  • Prepare quotations and process sales orders
  • Act as a strong cross-functional advocate for customer requirements
  • Support installation guidance and customer training on-site when required
  • Collaborate with internal teams to ensure on-time delivery and issue resolution
  • Negotiate pricing in line with margin and growth targets
  • Maintain strong product and technical knowledge
  • Identify opportunities to grow and develop the customer base

Requirements

  • Technical mindset with strong analytical skills
  • Experience in quoting, applications engineering, customer account management, or technical sales
  • Excellent communication and customer service skills
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Ability to calculate margins, percentages, and pricing structures
  • Degree in Engineering or technical discipline preferred (HNC/HND or equivalent experience considered)
  • Proactive, self-motivated, and able to work collaboratively

What s on Offer

  • Competitive salary
  • Onsite role in Bury St Edmunds with occasional travel
  • Opportunity to work with globally recognised industrial safety products
  • Technical, customer-facing position with development potential
  • Supportive and growth-focused engineering environment
Solutions Consultant
Head Resourcing
Edinburgh
Hybrid
Junior - Mid
£45,000 - £55,000
TECH-AGNOSTIC ROLE

Microsoft 365 Solutions Consultant

Salary: 45,000 - 55,000 (DOE)
Location: Hybrid (2-3 days per week onsite) in Edinburgh

An award-winning digital workplace consultancy is looking for a Microsoft Technical Consultant to join their growing team. This role focuses on helping organisations design and optimise their Microsoft 365 modern workplace environments, improving collaboration, employee experience and productivity.

You’ll work directly with clients across IT, HR, Communications and Security teams, translating business needs into secure, scalable Microsoft 365 solutions.

Key Responsibilities

  • Design and configure Microsoft 365 solutions including Teams, SharePoint, OneDrive and Exchange Online
  • Support the delivery of Modern Workplace transformation projects
  • Troubleshoot technical issues and support platform adoption
  • Run discovery workshops and collaborate with stakeholders to define requirements
  • Support integrations with other SaaS platforms and digital workplace tools

Key Skills

  • Strong experience with Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online)
  • Understanding of Azure, Power Platform or SaaS integrations
  • Experience delivering or supporting Modern Workplace solutions
  • Ability to communicate technical solutions to both technical and non-technical stakeholders
  • The client are happy to look at someone from a support background but require the above knowledge including Graph API’s.

Desirable

  • Microsoft 365 or Azure certifications
  • Experience with PowerShell or Power Automate
  • Knowledge of Microsoft 365 migrations or integrations

Benefits on offer

  • Hybrid working with 2-3 days onsite each week in Edinburgh.
  • 28 days holiday (including your birthday) + bank holidays + office closure at Christmas.
  • Private medical cover, enhanced family leave, and support for Microsoft certifications.
  • Access to M365 Copilot, LinkedIn Learning Premium, and ongoing professional development.
  • A people?first culture with team events, collaboration, and opportunities to shape the future of the digital workplace.

If you’d like to hear more, please send across your CV that clearly demonstrates your recent and relevant experience.

Frequently asked questions
A Technical Account Manager (TAM) acts as a bridge between a company and its clients, providing technical guidance, support, and ensuring successful integration and use of the company’s products or services.
Key skills include strong technical knowledge, excellent communication, problem-solving abilities, project management, customer relationship management, and an understanding of the industry relevant to the product or service.
Yes, most Technical Account Management roles require a solid technical background, often in IT, software engineering, or related fields, to effectively address client technical issues and communicate complex concepts.
Technical Account Managers are in demand across a variety of industries including IT services, software development, cloud computing, telecommunications, and hardware manufacturing.
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