We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do :

• Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements.
• Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem .
• Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools.
• Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business.
• Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development.
• Join Quarterly Planning & support experimentation & development teams in sprint planning as required .
• Support our Workflow management vendor partnerships & ensure tooling remains best-in-class .
• Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s .
• Support MarTech leadership in implementing martech strategy and specific initiatives .

What you’ll bring :

• Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations.
• Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows.
• Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others.
• A proven track record of product ownership in a complex & fast moving organisation.
• Proven track record influencing and working with decision makers to drive strategic decisions.
• Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial.
• Demonstrable experience of having built effective and trusted relationships with partners.
• Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations.
• A passion for media and technology - it’s at the core of everything we do.

Team Overview

The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:

• Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale.
• Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities
• Embedding best practice technologies and championing their adoption to further consolidate technology choices.
• Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation.
• Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies.

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward.

Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives.

That means you’ll need strong people skills so you can build relationships defined by trust. You’ll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you’ll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you’re good at and what you find interesting.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice.  That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients.

The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate.

We’re looking for someone with:

• Ability to advise on the tax treatment of share options and other forms of employee share ownership
• An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc
• Expertise on split interest, freezer and nil paid arrangements
• Experience in the preparation of share valuations and liaison with HMRC
• Staff management and mentoring experience
• Awareness of accounting, employment law and company law implications of share incentives
• Experience of dealing direct with clients including agreement of fees
• Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business.  We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture.  From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another.  At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices.  BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences.  With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Jira Consultant – 6 Month Contract – Remote – Outside IR35

VIQU are looking for a Jira Consultant to enhance and scale our Jira Service Management (JSM) environment, build new capabilities, integrate with key systems, and support the onboarding of multiple business entities across EMEA.

Key Responsibilities

Develop and optimise JSM workflows, automations, SLAs, and configurations.
Integrate Jira/JSM with AD/Entra and other external systems.
Implement JSM Operations Management: monitoring/alerting integrations, alerts, and on‑call schedules.
Strengthen Asset Management, including lifecycle processes and device‑to‑user mapping.
Standardise and onboard business entities into JSM using reusable templates.
Improve reporting through native JSM dashboards and Power BI.
Support HR and Finance with JSM workflows and service processes.
Build and mature core ITSM modules: Incident, Change, Problem, Request, Release, CMDB, and Service Catalogue.
Apply scalable best practices while coaching internal admins.
Key Skills & Experience

Strong Jira Consultant experience, ideally in Jira Cloud.
Deep knowledge of JSM and broader Jira products.
Experience with external integrations (especially AD/Entra).
Skilled in workflow/automation design, SLAs, and service project structures.
Understanding of JSM Operations Management and Jira Assets.
Experience creating scalable templates for multi‑entity onboarding.
Comfortable supporting cross‑functional teams (IT, HR, Finance).
Strong problem‑solving skills and ability to translate requirements into Jira solutions.
Clear communicator with a collaborative, consultative approach.
Role details:

Job role: Jira Consultant
Job type: Contract
Duration: 6 months’ initial contract
Rate: £450 - £550 per day
IR35 status: Outside IR35
Location: Remote
Apply now for the Jira Consultant role to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website.

Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

Contract: Permanent, Full-Time
Travel: Approx. 30% across Europe & Middle East

About the Role

We are recruiting an Applications Engineer (Proposals) / Technical Sales Engineer to join a growing Power Group within a global engineering and manufacturing organisation. This role is ideal for an engineer who enjoys combining technical problem-solving with customer interaction, producing proposals, and supporting complex engineered solutions.

You will work independently to develop cost-effective, technically sound proposals for combustion and environmental systems, supporting customers from enquiry stage through to order placement and project handover.

Key Responsibilities

* Develop cost estimates in line with company guidelines.

* Set product pricing using approved mark-up and commission structures.

* Prepare, edit, and sign formal quotations.

* Respond to customer enquiries and determine equipment selection, sizing, and costing.

* Maintain proactive communication with customers throughout the quotation process.

* Visit customer sites to discuss proposals, negotiate technical solutions, and assist with troubleshooting.

* Identify and coordinate required drawings and documentation for quotations.

* Provide clear technical handover information to the projects team.

* Support project teams during the full project lifecycle.

Required Skills & Experience

Essential

* Bachelor’s degree (Engineering preferred).

* Background in a manufacturing or engineered products environment.

* Experience producing technical proposals, quotations, or tenders.

* Strong understanding of mechanical / thermal systems (thermodynamics, heat transfer advantageous).

* Excellent communication, presentation, and negotiation skills.

* Analytical mindset with strong problem-solving ability.

* Able to work independently and manage multiple priorities.

* Full UK driving licence.

Desirable

* Familiarity with AutoCAD.

* Experience in oil & gas, power generation, petrochemical, or process industries.

* Previous experience in a technical sales or applications engineering role.

Benefits

* Private healthcare (BUPA), Medicash & Employee Assistance Programme.

* 12% employer pension contribution.

* 27 days holiday + bank holidays.

* Life insurance.

* Ongoing training & professional development.

* Opportunity to work on global projects across Europe & the Middle East.

* Supportive, safety-driven culture with clear career progression

A growing business operating within the cyber security sector is seeking a Cyber Security Pre-Sales Engineer to join its technical team. The successful candidate will play a key role in supporting both internal sales teams and external partners by providing expert technical guidance, delivering product demonstrations and helping customers identify the most suitable security solutions.

This position is ideal for someone with a genuine interest in networking and cybersecurity who enjoys working in a customer-facing technical role.

Key Responsibilities:

* Delivering presentations and demonstrations of the company’s cyber security product portfolio to technical and non-technical audiences

* Responding to technical enquiries received via phone, teams and emails

* Providing pre-sales technical support to internal and external sales teams

* Identifying and developing cross-selling opportunities within existing and prospective customers

* Proactively investigating potential opportunities to expand solution adoption

* Assisting with remote installation and configuration of products for evaluation purposes

* Delivering pre-sales training sessions to partner organisations

* Producing reports and documentation following customer meetings and engagements

* Conducting competitive analysis and advising on products within the cyber security market

Skills Required:

* Strong networking and cyber security technical skill set

* Knowledge of cyber security solutions would be an advantage

* Ability to present technical concepts clearly to a range of audiences

* A willingness to learn and develop technical knowledge

* Comfortable working both independently and as part of a team

* Excellent customer service and relationship-building skills

* A Full UK Driving Licence

This role is Monday-Friday, core hours 9-5.30. This is an office based role.

Benefits include:

* A competitive basic salary of up to £40,000

* Top industry training within cybersecurity

* Free onsite parking

* Company pension

* A clear opportunity for progression

Project Manager – Security
Are you an experienced Project Manager within the security or utilities sector looking for a role where you can truly make an impact?
Our client is a long-established perimeter security specialist with an outstanding reputation for delivering high-quality security solutions across the UK. Due to continued growth, they are looking for a driven and commercially aware Project Manager to play a key role both on-site and within the office.
This is a senior position with real influence — overseeing projects from planning through to completion, holding commercial responsibility, and supporting the ongoing growth of the security division.
The Opportunity
You’ll take ownership of contracts from start to finish — ensuring projects are delivered:
✔ On time
✔ Within budget
✔ To the highest technical and safety standards
✔ To complete client satisfaction
You’ll work closely with the Operations Manager and senior leadership team, helping to identify new opportunities and contribute to business growth.
Key Responsibilities
You will oversee and manage projects involving:
Gallagher PIDS – control systems, hardware, software & associated accessories. Automated Access Control systems – hardware, software, commissioning & handover
Your remit will include:
Preparation of technical documentation
Preparation and configuration of technical equipment (hardware & software)
Management and oversight of engineering teams
Organising and approving RAMS
Commercial management of contracts
Negotiating and raising interim and final payment applications
Authorising invoices (Sage)
Ensuring full compliance with Health & Safety, Environmental and Quality standards
Conducting regular site visits and maintaining strong client relationships
Promoting the business and identifying new contract opportunities
Supporting new accreditations and encouraging team certifications. Working towards departmental targets and objectives
This is a high-level delivery role with both technical and commercial responsibility.
What We’re Looking For
*
Proven Project Management experience within the security or utilities sector
*
Experience managing Gallagher systems (highly desirable)
*
Strong commercial awareness and contract management skills
*
Experience overseeing site teams and subcontractors
*
Confident negotiating and managing financial processes
*
Excellent client-facing and communication skills
*
A proactive approach to business development
*
Professional presentation and leadership by example
Personal Attributes
We’re looking for someone who:
*
Leads by example
*
Takes ownership and accountability
*
Does the right thing — even when it’s difficult
*
Is approachable and supportive
*
Follows through on commitments
*
Balances long-term vision with short-term financial performance
*
Represents the business professionally at all times
Why Join?
*
Opportunity to influence and grow a developing team
*
Work on high-profile, technically challenging projects
*
Be part of a respected and expanding security specialist
*
Real scope for progression as the division grows
*
Bonus structure linked to performance
If you’re a commercially astute Project Manager ready to take the lead in a growing security division, this is your opportunity.
Apply now to find out more

Are you a skilled engineer with a passion for preventative maintenance, technical problem-solving, and delivering high-quality service?

Our client based in Rushden is seeking a Service Engineer to join its dedicated service and maintenance team. This is a vital, hands-on role ensuring plant and equipment are maintained to the highest standards—maximising uptime, supporting safe operations, and delivering a best-in-class customer experience.

The Role:
As a Service Engineer, you will take ownership of equipment quality, reliability, and safety across the depot and customer sites. This is the perfect opportunity for an experienced mobile/field Engineer looking to come away from travelling.

Hours:
Monday to Thursday 8am - 5.30pm
Friday 8am – 4.30pm

Salary:
£18.32 p/h - £21.53 p/h (approx. £40k - £47k DOE)

Location:
Rushden, Northamptonshire

Key Responsibilities:

Carry out routine servicing and preventative maintenance on plant equipment within the Rushden yard (with occasional travel to a second depot in the Northeast – access to pool car when required).
Diagnose and repair mechanical and electrical faults efficiently, both in-yard and on-site.
Ensure all service activities are accurately documented and compliant with ISO and Health & Safety standards.
Take responsibility for the quality of equipment leaving the yard, ensuring it is fit for purpose.
Provide first-line technical support to engineers, sales teams, office staff, and customers.
Support yard plant management, stock control, and parts ordering.
Assist with the loading, unloading, and safe storage of heavy plant equipment, including tower cranes.
Deliver technical guidance and contribute to the training and upskilling of colleagues.Essential Skills & Experience:

Strong background in mechanical and/or electrical maintenance, minimum five years’ experience.
Experience working with heavy plant, construction equipment, or similar machinery.
Confident fault-finding and problem-solving abilities.
Highly organised with a strong commitment to quality and safety.
Excellent communication skills and the ability to support both internal and external stakeholders.
Ability to work independently in a yard-based environment with flexibility to attend site when required.Desirable:

Experience in crane maintenance or related lifting equipment.Benefits:

Competitive Salary
Fantastic working hours, perfect for a strong work-life balance
Free Parking
Career growth – opportunities for advancement and personal development
Supportive Culture – Join a dedicated and family-run business within a positive and collaborative environment
If you’re a motivated Service Engineer looking to join a stable and forward-thinking company in Rushden, we’d love to hear from you.
Apply today to take the next step in your engineering career

Location: Leeds - Hybrid

Employment Type: Full Time

Salary: Competitive + benefits

About Our Client

Our client is an award-winning Google Cloud Premier Partner. They are dedicated to accelerating digital transformation for enterprise clients across the UK and globally. They embrace a culture where taking responsibility is at the forefront of everything they do, empowering each team member to take pride in their work, own their actions, and contribute to their collective success. By joining them, you’ll be entering an environment specifically designed to help you grow into a leading consultative voice for their customers.

About the Role

Are you ready to bridge the gap between business strategy and Google Cloud Technology Our client is looking for an ambitiousCloud Solutions Engineerto be the delivery engine behind their AI Navigator’ solution. In this role, you will lead consultancy engagements, helping their customers move from AI curiosity to a concrete, high-value roadmap.

You will be supported directly by the AI Innovation Lead for strategy and the Professional Services team for technical execution. When you aren’t delivering AI Navigators, you will operate as a crucial technical pre-sales resource, supporting their commercial team with discovery calls, value assessments, and product demonstrations across the wider Google Cloud stack.

What You’ll Do

• Partner with Account Executives to deeply understand customer IT landscapes, pain points, and business drivers.
• Act as the face of consultancy engagements by interviewing stakeholders and crafting prioritised, strategic business cases.
• Lead AI discovery through use-case driven interviews and executive overview sessions.
• Translate qualitative pain points into compelling quantitative business cases highlighting ROI, time savings, and efficiency gains.
• Map customer requirements to specific Google Cloud capabilities, such as Vertex AI, Gemini, and BigQuery.
• Perform confident, high-level demonstrations of Google Cloud products to spark customer excitement.
• Work in partnership with the Professional Services team to validate that proposed AI use cases are technically viable.

What They Are Looking For

• A proven track record in a customer-facing technical role.
• A strong foundational understanding of the Google Cloud Platform (GCP) ecosystem.
• Comfort discussing how data, infrastructure, and AI services interact within GCP.
• Exceptional presentation and communication skills, with the ability to distil concepts into compelling narratives.
• An inherent ability to build trust quickly with both technical and non-technical business leaders.
• Desirable: Google Cloud Digital Leader and Generative AI Leader certifications.
• Bonus: The ability to configure light technical demos or prototypes using low-code/no-code tools like Vertex AI Agent Builder.

Why Join Our Client They offer a culture where taking responsibility is at the forefront, and they support your work-life balance with freedom, flexibility, and trust. Their benefits include:

• A flexible hybrid model working two days per week in their Leeds office.
• 25 days holiday, plus bank holidays.
• Private health insurance with BUPA.
• A Personal Development Plan, along with course funding.
• A free Deliveroo lunch one day per week when in the office.
• Regular social and well-being events, including free fitness classes.

Commercial Catering Engineer

Basic up to £52,000pa
4 or 5 day working week / 33 days holiday / Door To Door Pay / Overtime rates

We are currently looking to recruit an experienced Commercial Catering Engineer to work within our commercial catering team. Having been established for over 50 years specializing within the commercial catering, refrigeration, heating and ventilation sector, we have served our customers to ensure their unique needs are met! We work closely with many partners to offer all our clients reactive callout services and planned maintenance tailored to meet your specific needs.

Contract wise you will be covering various Hotels, Cafes, Care homes & Restaurant / Pub Chains.

As a Commercial Catering Engineer, your key responsibilities will include service, maintenance, repair and fault finding of gas and electric kitchen equipment. This role is field based and will require you to be customer facing as well as meeting clients.

Previous Experience Required
COMCAT 1,3,5 (Essential)
Full Drivers License (Essential)
Relevant experience working on commercial catering equipment
Electrical experience (not required but an advantage)

Package Overview
Basic up to £52,000pa (This is negotiable depending on experience and location)
40 hour working week
Paid door to door
33 Days holiday including 8 bank holidays
Van and fuel card
Smart Phone and tablet
Uniform and tools
Pension
Sick pay
On call 1 in 5 with £120 standby payment
Overtime Rates
Overtime rates paid at time ½ Monday-Saturday
Double time on Sundays and Bank Holidays

Top up training provided and funded if required.

If this particular vacancy is of interest to you please call #Fern CV Bay on (phone number removed)

#eng1

2nd Line Technical Support Engineer / IT Service Desk Analyst

Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments.

If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer

PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle

SALARY: £32,000 to £35,000 per annum

LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm

JOB OVERVIEW

We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK.

As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service.

The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include:

• Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support

• Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance

• Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required

• On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation

• Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments

• Security Checks: Perform daily security monitoring and best practice checks across client systems

• Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing

• Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles

• Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues

• Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams

CANDIDATE REQUIREMENTS

ESSENTIAL

• Educated to GCSE level (including Maths and English) (or equivalent)

• Proof of right to work in the UK

• A valid UK driving licence and access to a vehicle

• Previous experience in a customer service focused IT support or service desk role

• Experience with ticketing systems, SLAs and ITIL-based processes

• Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online

• Experience administering Windows environments and end-user devices

• Strong troubleshooting skills across hardware, software and network support

• Excellent written and verbal communication skills with a professional phone manner

• Ability to work independently and as part of a team, remaining calm under pressure

DESIRABLE

• Microsoft certifications or advanced Microsoft 365 administration training

• A background in a managed service provider (MSP) environment

• Experience supporting Windows Server environments

• Knowledge of Microsoft Intune configuration and PowerShell scripting

• Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF

• Experience delivering IT projects and acting as an escalation point

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14477

Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online

Senior NOC Engineer - Network Operations - Bolton - £45,000 + Benefits

Location: Bolton (office-based)
Salary: £45,000 + benefits
Type: Permanent

SF Technology is working with a growing managed services organisation to recruit a NOC Team Leader to join their Network Operations team based in Bolton.

This is a great opportunity for an experienced Senior NOC Engineer, Network Operations Engineer, or Shift Lead looking to step into a leadership role while remaining close to the technology. You’ll lead a team of Tier 2 engineers responsible for maintaining the stability and performance of customer network environments within a fast-paced 24/7 operations centre.

The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes.

The Role
As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre while supporting and developing a team of engineers delivering managed network services to multiple customers.

Key responsibilities include:
Leading, coaching, and supporting a team of Tier 2 NOC engineers
Overseeing daily NOC workflows and ensuring SLA performance
Supporting incident management and technical escalations
Monitoring network environments and assisting with troubleshooting when required
Ensuring effective shift handovers and operational continuity
Producing operational and customer reports using IT service management systems
Supporting training and development within the engineering team
Building strong relationships with internal stakeholders and customers

Skills & Experience
We’re looking for someone with a strong background in network operations or managed services who is ready to step into a leadership role.

Key requirements include:
Experience working within a Network Operations Centre (NOC) environment
Strong understanding of network infrastructure (routers, switches, firewalls)
Experience supporting customer networks within an MSP or service delivery environment
Excellent communication skills and ability to work with both technical teams and customers
Experience mentoring or supporting junior engineers (leadership experience desirable but not essential)
Ability to remain calm under pressure and manage multiple operational priorities
Exposure to technologies such as Cisco, Juniper, or other enterprise networking platforms would be beneficial.

Working Environment
Office-based role in Bolton
NOC environment operating 24/7
Occasional flexibility may be required to support operational needs or incidents

Security Requirements
Due to the nature of the environments supported, successful candidates will need to pass enhanced security vetting. This includes background checks and typically requires a minimum of 10 years UK residency.

The Opportunity
This role offers the chance to step into a technical leadership position within a growing managed services environment, working with modern networking technologies and supporting a wide range of customer infrastructures.

You’ll have the opportunity to shape team performance, influence operational processes, and further develop your leadership skills within a supportive and collaborative engineering environment.

If you’re a Senior NOC Engineer or Network Operations professional looking to progress into leadership, we’d love to hear from you.

Apply now or contact SF Technology for more information

Bristol
£35,000 - £40,000 DOE
Manufacturing Environment | On-Site Role | Career Development Opportunity

A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development.

You’ll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems.

Key Responsibilities
·Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers
·Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues
·Support Microsoft 365 and end-user applications including ERP
·Act as first responder for IT incidents and system outages
·Support manufacturing/shop-floor IT systems
·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues
·Maintain accurate documentation and ticket updates
·Assist with ERP user setup, support and documentation

Required Skills & Experience
·Proven experience in an IT Support Technician, IT Support Analyst, or similar role
·Strong knowledge of Windows environments and Microsoft 365
·Experience supporting desktops, laptops, printers and networked devices
·Understanding of client/server networking, VPNs, WANs
·Experience in a manufacturing or food production environment (desirable)
·ERP system user administration experience (desirable)
·Strong troubleshooting and problem-solving skills
·Excellent communication and customer service skills

Development Opportunity
This role offers genuine career progression. You will have the opportunity to develop skills in:
·SQL
·JavaScript
·ERP systems
·Working alongside MSPs on infrastructure and development projects

Technical Sales Engineer Aerospace Manufacturing North West Up to £55,000 + Car + Bonus

Do you have experience selling precision engineering or manufacturing services into aerospace customers?

Have you worked with machining, coating, fabrication or component repair technologies?

Are you comfortable developing new business within aerospace supply chains?

Do you enjoy technical sales where you work closely with engineers to develop solutions?

Take your career to the next level with a specialist engineering manufacturer supporting global industries from their North West facility.

This organisation has built its reputation on precision machining, laser cladding and advanced surface coating technologies, helping customers extend component life, improve wear resistance and enhance performance across critical engineering applications.

With a strong heritage supplying sectors such as oil & gas and power generation, the business is now investing heavily into the aerospace sector and is looking to appoint a commercially focused Technical Sales Engineer to help drive this expansion.

What you NEED

Proven experience in technical sales or business development within precision engineering, machining, coatings or advanced manufacturing

Experience selling into aerospace customers or aerospace supply chains

Ability to sell technical engineering services, manufactured components or specialist engineering solutions

Strong commercial awareness with the ability to win new business while developing existing client relationships

Confidence presenting technical solutions to engineering, procurement and project teams

Full UK driving licence and willingness to travel to customer sites

What you ll get in return

Salary up to £55,000 depending on experience

Company car or car allowance

Tailored performance related bonus

Private healthcare package

Opportunity to play a key role in developing aerospace business within a growing engineering organisation

Long term progression within a specialist manufacturing business

Nice to Haves

Experience selling laser cladding, thermal spray coatings or surface engineering solutions

Background in CNC machining, fabrication or component repair services

Knowledge of aerospace standards and quality requirements

Experience selling into defence, power generation or oil & gas markets

Company Profile

This engineering manufacturer specialises in advanced surface engineering and precision machining technologies used to improve the durability and performance of high-value components.

Operating from a modern North West facility with specialist coating, machining and engineering capabilities, the business supports clients across a range of critical sectors including aerospace, defence, energy and industrial engineering.

The organisation is now expanding its commercial team to support significant growth within the aerospace sector and is seeking an experienced technical sales professional to help drive this next phase of development.

Role & Responsibilities

Develop new business opportunities within aerospace manufacturers and supply chain partners

Build relationships with engineering teams, procurement managers and technical stakeholders

Promote the company s machining, coating and surface engineering capabilities to new clients

Work closely with internal engineering teams to develop technical proposals and solutions

Identify opportunities for component manufacture, repair and refurbishment projects

Manage the full sales cycle from prospecting through to quotation, negotiation and account growth

Represent the business at industry events, trade shows and sector networking opportunities

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

1st- 2nd Line Support / Service Desk Analyst /IT Support Based in Leeds- Mon Fri needed to provide end user support, hybrid currently. You must be eligible to become SC Cleared.

As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself.
Successful 1st- 2nd Line Support / Service Desk Analyst /IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.
Any1st- 2nd Line Support / Service Desk Analyst /IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career!

1st Line Support Engineer Stoke-on-Trent (Windows 10/Server, VMware, Office 365, Active Directory, SharePoint, McAfee/Sophos Antivirus, Dell/Lenovo hardware, Skype for Business) Are you passionate about solving IT problems and helping people? We re looking for a hands-on 1st Line Support Engineer to join a growing team in Stoke-on-Trent. This is your chance to make an impact, support both internal and external customers, and develop your IT skills in a fast-moving, high-security environment. In this role, you ll be the first point of contact for customers, handling calls, emails, and portal requests. You ll log, manage, and escalate incidents accurately, keep customers updated, contribute to knowledgebase articles, and help improve IT processes. You ll work closely with the team to deliver first-class service and support critical, high-security projects. We re looking for someone with IT support experience and knowledge of ITIL processes (incident, change, and problem management). You ll need strong customer focus, excellent communication skills, and a proactive, adaptable mindset. If you love problem-solving and working in a collaborative team, this role is for you. Our client offers real opportunities for progression and development, giving you exposure to high-security projects within the defence sector. Due to the nature of the role, the successful candidate will need to obtain SC clearance.

Our client, a leading developer in the Defence & Security sector, is seeking a highly technical and skilled Application Engineer to join their team. This role is remote but requires travel up north, making it ideal for candidates located in the northern regions of the UK. The position involves substantial pre-sales activities, including presenting, customer discussions, and technical demonstrations, as well as marketing support and technical training delivery. This is a permanent role with frequent travel across Europe. Candidates with a background in Electronics, Electrical, or Communications Engineering are highly desirable.

Key Responsibilities:

• Providing technical support pre and post sales, covering a range of test and measurement products.
• Delivering focused presentations and demonstrations to guide customers to the correct solutions.
• Offering post-sales support, including instrument familiarisation and hands-on training.
• Attending regular training to maintain a high level of technical competence.
• Supporting the marketing team at exhibitions, events, and seminars.
• Developing relationships and growing the existing customer base as part of the wider European team.

Job Requirements:

Essential:

• HNC or Degree in Electronics, Electrical, Communications Engineering, or similar technical qualifications.
• Technical experience in test and measurement fields, including RF, power electronics, and time domain.
• Knowledge of RF and microwave engineering.
• Ability to create customised solutions for customers.
• Willingness to travel across Europe for training courses and customer support.
• Excellent customer-facing and interpersonal skills.
• Strong verbal and written communication skills.
• Effective listening and presentation skills.
• Desire to build a career in technical sales.

Desirable:

• Driving licence.
• Security clearance.

Benefits:

• Flexible home working with travel across the North and into Europe.
• Commission/bonus structure rewarded independently of the sales team’s performance.
• Opportunities for professional development and continual learning.
• Supportive and collaborative work environment.

If you are a highly skilled Application Engineer looking to advance your career in the Defence & Security sector, we would love to hear from you. Apply now to join our client’s dynamic and talented team.

3-Month Fixed-Term Contract

£45,000 £55,000 pro rata (3-month fixed-term contract)

Fully remote Must be UK based
UK-Based

Immediate Start Preferred

Are you a Cyber Threat Intelligence Analyst who thrives on staying ahead of emerging threats?

Do you enjoy analysing complex threat data and turning it into clear, actionable insight for security teams?

Are you available for a 3-month contract where you can make an immediate impact within a threat-informed security function?

We are recruiting for a Cyber Threat Intelligence Analyst to join an established cyber security function on a 3-month fixed-term contract.

Reporting into the Cyber Threat Intelligence Manager, you will play a key role in delivering and enhancing the organisation s Cyber Threat Intelligence (CTI) capability, supporting the wider vision of a threat-informed cyber security operations model. With new vulnerabilities and adversarial activity emerging daily, this role is critical in ensuring intelligence is accurate, timely, and actionable.

This is not a developmental role, we are looking for someone who can step in quickly, operate with minimal supervision, and add value from day one.

The Role

You will be responsible for monitoring, analysing, and producing intelligence across tactical, operational, and strategic domains, ensuring the security function operates from an intelligence-led, proactive position rather than a reactive one.

Key responsibilities include:

• Delivering Cyber Threat Intelligence services aligned to recognised best practice and industry standards
• Monitoring changes in the global threat landscape that may impact the organisation and its customers
• Analysing threat data from multiple sources to identify patterns, trends, gaps, and emerging risks
• Producing clear, concise, and actionable intelligence products for technical and senior stakeholders
• Tracking relevant threat actors and adversarial groups, including their tactics, techniques, and procedures (TTPs)
• Maintaining and managing a cyber threat intelligence reference library
• Promoting a culture of threat-informed security across the CISO function
• Building strong relationships with internal and external stakeholders, championing the value of intelligence-led security
• Working with third-party intelligence providers to ensure effective delivery of external threat services
• Evaluating current security controls against known threat actors using frameworks such as MITRE ATT&CK and CIS Controls
• Supporting threat intelligence-led security testing initiatives, including red and purple teaming exercises
• Contributing to continuous improvement of the CTI capability

What We Are Looking For

• Proven experience in Cyber Threat Intelligence analysis
• Ability to work autonomously within a short-term contract environment and deliver measurable outcomes quickly
• Strong understanding of threat actor behaviours, TTPs, and global threat trends
• Experience working with frameworks such as MITRE ATT&CK and CIS
• Ability to analyse large datasets and translate findings into meaningful intelligence outputs
• Experience producing intelligence reports across tactical, operational, and strategic levels
• Strong stakeholder communication skills
• Exposure to red/purple teaming or intelligence-driven testing initiatives is desirable

Why This Role?

• Opportunity to contribute to a mature and evolving CTI function
• Immediate impact role within a forward-thinking cyber security team
• High visibility across the security and wider business function
• Fixed-term contract ideal for experienced analysts available at short notice

If you are immediately available (or coming to the end of a contract) and would like to discuss this opportunity in more detail, I would be very happy to have a confidential conversation.

Cannock, Staffordshire On-site
£30,000 £40,000 (dependent on experience)

VIQU have partnered with a well-established manufacturing organisation seeking an IT Support Engineer to maintain and support IT infrastructure at their Cannock site, ensuring systems remain secure, reliable, and efficient while providing technical support to both office and manufacturing staff.

Key Responsibilities of the IT Support Engineer:

• Maintain and support IT infrastructure including operating systems, servers, applications, laptops, desktops, and security tools.
• Provide technical support to internal teams, troubleshooting business-critical and system-wide IT issues.
• Liaise with external IT providers and oversee administration of the EFACS ERP system and other key business applications.
• Ensure adherence to IT policies, security standards, and disaster recovery requirements, while maintaining hardware and software inventory.
• Train users, create technical documentation, support SQL queries from the ERP system, and assist with IT and ERP development projects.

Key Requirements for the IT Support Engineer:

• Experience with TISAX or ISO27001 is essential.
• Experience working with MRP systems such as EFACS.
• Minimum 2+ years experience in an IT Support or Helpdesk role, ideally within a manufacturing environment.

Know someone exceptional for this IT Support Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities.

IT Support Engineer
Cannock, Staffordshire On-site
£30,000 £40,000 (dependent on experience)

Sales Application Engineer - Home-Based with Travel

Location:
Remote (with travel across the UK to visit customer sites)

Contract Type:
Permanent

About the Role:
Join a rapidly growing company in the industrial gases and process solutions sector that is investing in new UK facilities and planning significant team expansion over the next few years. As a Sales Application Engineer, you will play a key role in supporting customers with applications related to liquid and gas in various industrial environments. This position combines technical engineering expertise with commercial skills, helping customers enhance their processes, improve efficiency, and implement safe and reliable gas solutions.

Key Responsibilities:

• Provide technical support to the sales team and customers by developing tailored liquid and gas application solutions.
• Engage with customers to understand operational and process requirements, proposing gas-based solutions to improve efficiency, reliability, and performance.
• Prepare and deliver technical proposals, cost-benefit and ROI analyses, and presentations showcasing operational and commercial value.
• Support trials, demonstrations, and commissioning of gas systems and associated equipment at customer sites.
• Collaborate with internal engineering, operations, and commercial teams to ensure technical solutions align with customer needs.
• Deliver technical guidance and training on gas applications and system operation to internal teams and customers.
• Monitor industry trends, competitor activity, and emerging technologies within the industrial gases sector.

Requirements:

• Strong technical background working with liquid or gas applications.
• Experience in applications engineering, process engineering, or technical sales within industrial gases or process industries.
• Understanding of cryogenic gases, storage systems, and gas supply infrastructure.
• Ability to translate technical engineering solutions into commercial value for customers.
• Comfortable working independently and collaborating with wider technical and commercial teams.

Benefits:

• Bonus scheme
• Company car
• Additional benefits package

Work Schedule:

• Home-based with required travel across the UK to customer sites.

If you are passionate about technical sales and want to join a company with ambitious growth plans, apply today!

Aerospace Business Development Manager - Military Electronic Systems

UK Remote

60,000 + Car & OTE

Drive strategic growth in cutting-edge LED lighting and systems for the global military aerospace sector. This role is perfect for a proven technical BDM who thrives on long, complex sales cycles and high-value programmes.

The role

As Aerospace Business Development Manager, you will take ownership of sales for Military Air LED Lighting & Systems across the UK, Europe and the rest of the world (excluding the US). You will focus on both new business and strategic account development, driving deeper penetration with tier 1 and sub-tier aerospace customers.

Key responsibilities:

• Lead sales activity into the global Military Aerospace sector for LED lighting and systems.
• Build, own and execute a clear sales plan with measurable milestones and profitable growth targets.
• Act as key account manager for major customers, managing relationships end-to-end.
• Identify and win long-cycle design-in opportunities (typically 2+ years) on military air platforms.
• Cross-sell complementary electronic / electro-mechanical systems alongside LED solutions.
• Work closely with international colleagues to share market intelligence and align strategy.
• Provide accurate forecasts and input into annual budgets and sales planning.
• Maintain an up-to-date opportunity pipeline using a modern CRM system.
• Ensure all activities comply with relevant UK export controls and, where applicable, ITAR regulations.

About you

You are a commercially sharp, technically confident salesperson who understands how to navigate the aerospace ecosystem and defence procurement environments. You are comfortable owning significant responsibility and operating with a high degree of autonomy.

Essential experience:

• Established track record in international technical product sales into aerospace.
• Experience selling electronic components, lighting, or electro-mechanical systems.
• Proven success selling to tier 1 and sub-tier aerospace customers.
• Experience of, or strong exposure to, defence customers (e.g. MoD or other national defence departments).
• Strong commercial and negotiation skills, particularly around contracts and complex proposals.
• Comfortable working with CRM tools and managing long, complex sales cycles.
• Familiarity with export licensing and ITAR practices.

Desirable:

• Degree or equivalent in Mechanical, Electrical or Electronics Engineering.
• Experience with LED technologies or related electronic systems.
• Evidence of ongoing professional development through relevant training.

Personal attributes

We are looking for someone who is:

• Self-motivated, proactive and target-driven.
• An excellent communicator and presenter, able to influence at multiple levels.
• Highly organised with strong planning and time management skills.
• Confident operating with high levels of responsibility and accountability.
• A natural relationship builder who can quickly establish trust and rapport.
• A problem-solver who can interpret complex information and make sound, practical decisions.

Work environment

The role is UK-based with a blend of home office, head office visits and significant international travel once established. You will be trusted to manage your own diary between customer visits, remote work and time on-site with internal teams to deliver results.

How to apply

If you are an experienced Aerospace Business Development professional looking to spearhead growth in advanced Military Air LED Lighting & Systems, we would love to hear from you.

Please apply with your CV and a brief note outlining your relevant experience and current situation, or get in touch for a confidential conversation.

DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality

IT Service Desk SupportUp to 16.50 per hour (depending on experience)Bristol, AvonTemporary for 1-2 Months

An established organisation based in Bristol is seeking a Temporary IT Service Desk Support professional to join their team for an initial 1-2-month assignment. This is a great opportunity for someone with strong first-line support experience who can quickly integrate into a busy IT environment and provide excellent technical support to internal users.

Key Responsibilities:

• Acting as the first point of contact for IT support queries via phone, email, and ticketing systems
• Logging, prioritising, and managing incidents and service requests in line with internal SLAs
• Providing 1st line technical support for hardware, software, and system-related issues
• Troubleshooting common issues relating to Windows environments, Microsoft 365, and user access
• Supporting with user account administration, password resets, and permissions
• Assisting with hardware setup and configuration, including laptops, desktops, and peripherals
• Escalating more complex technical issues to the relevant teams when required
• Maintaining accurate records of issues, fixes, and updates within the helpdesk system
• Delivering a high level of customer service to internal users across the business

About you:

• Previous experience working within an IT Service Desk or Helpdesk environment
• Strong troubleshooting and problem-solving skills
• Familiarity with Windows OS, Microsoft 365, and Active Directory
• Excellent communication and customer service skills
• The ability to work in a fast-paced environment and manage multiple support requests
• Availability to start at short notice

This role is ideal for someone looking for a short-term contract where they can quickly add value and support a busy IT team.

Hours: Monday - Friday 9am - 5pm (35 hours per week) - 100% office based
Location: Central Bristol

Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.