To provide North London field-based service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits. This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates-based North of London, ideally within the M25. The Audio-Visual Service Engineer will work from home and receive a monthly car allowance of £350. Whilst the salary budget is set at a max of 45K, there is some flexibility based on experience. Audio Visual Service Engineer Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment acrossvarious job sites and client types. Knowledge & Key Skills Onsite Work 80% Audio (Program and Speech, DSP-based systems) (QSC, Biamp, Shure, and Poly sound structure) Projection and Display Devices (Maintenance) Custom Control Systems (AMX/Crestron/Extron/SY) Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams) Microsoft Hub Digital Signage Systems (Scala/OneLAN/Brightsign) Video Wall Display Systems (Datapath/Dexon) IPTV (Exterity / Tripleplay) Live Event Work (VC/Presentation/Broadcast) Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Site cleanliness Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Adhoc On-site Tech cover - annual leave, sickness Remote 20% Completing post-job and PM reports Providing phone/email tech support Product research and development for client requirements Continue with PDP and applicable training IMS and Quality Policy awareness and development Essential: 4 years audio-visual experience - installation/onsite/tech support Ability to terminate cables (particularly Cat5/6, RS232 and Audio TRS) Knowledge of Audio room acoustic optimisation within various environments Effective communication skills at all levels, especially client-facing Good numeracy and written skills Must be well organised with the ability to prioritise workload effectively whilst dealing with clients proactively Quick response to service desk tickets Able to work individually and as part of a team Good time keeping and dressed according to the job in hand Fully compliant with The Health and Safety at Work Act 1974 Clean driving licence and a current passport holder AVIXA CTS Desirable: Crestron P101 Extron School of AV Cisco CCIP Microsoft Teams core skills Networking knowledge; not limited to, but including identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP

Our OEM Client based in Solihull, is searching for a Customer Quality Engineer to join their team, Inside IR35. This is a contract position with an end date of 31st March 2027.

Umbrella Pay Rate: £33.64 per hour.

Duties:

This role supports the product creation process from concept through end of life, focusing on the detection and resolution of Squeak & Rattle and Water issues across vehicles, systems, and components.

As part of the current car team, you will lead issue investigation and resolution to improve customer satisfaction, working cross-functionally across design, manufacturing, durability fleet, and warranty. Using structured problem-solving tools such as 8D, you will drive issues to closure, implement robust solutions, and support continuous improvement through physical vehicle testing on rigs and on test tracks.

Key Responsibilities:

• Lead issue resolution using 8D problem solving.
• Manage work transparency using Agile tools (e.g. JIRA).
• Deliver clear technical updates and reports to stakeholder.

Skills Required:

• Automotive/Engineering degree or equivalent automotive experience preferred.
• Demonstrable problem-solving experience e.g. Root Cause Analysis, 8D Disciplines of problem solving.
• Demonstrate good negotiation skills to promote issues to next phase of investigation.
• Knowledge and understanding of automotive manufacturing processes.
• Demonstrate ability to work independently with minimum supervision.
• Highly motivated, fast learner and ability to easily handle multiple tasks.
• A full clean UK driving licence.
• Ability to deliver presentations to work groups and senior management.
• Ability to analyse large data that translates into next actions.
• Microsoft package elements such Power Point and Excel to an intermediate level.
• Ability to Plan work/Events and organise detailed activity to deliver the outcomes.
• Prior knowledge and experience in Squeaks & Rattle, Durability testing an advantage.

Education Required:

• Automotive / Mechanical / Manufacturing Engineering degree.

Role: Fire &Security Engineer
Location: West Midlands (Mobile role, so frequent travel will be required)
Salary:£45,000 £55,000 OTE
Hours: Basic 40 hours per week, uncapped overtime with enhance rate for working outside contracted hours.

Fantastic earning potential on this role with enhanced rates for night work, weekend work and overnight stays. Regular weekend over time available on enhanced rates. Current Engineers earning up to £55K including overtime. Must be flexible to work days/nights and work away

Mainstay Recruitment are seeking Fire and Security Systems, Installation and Commissioning Engineers to carry out installation and commissioning works across all aspects of fire and security systems. This role involves working on a wide range of systems including fire alarms, CCTV, access control and intruder alarms. The role does require some works to be undertaken out of normal working hours on sites across the country. This may involve overnight accommodation.

Key responsibilities
Understanding a detailed drawing and specification to identify and implement plan of works
First and second fix of equipment and materials into commercial and industrial premises
Installation and commissioning for fire alarm and security systems equipment
Document completed work, including materials used, locations and compliance requirements.
Identifying any areas that are non-compliant
Work closely with contractors, other engineers, site supervisors and project managers to deliver the proposed installation and commissioning works within the proposed time frame.
Having a thorough understanding of British Standards as well as knowledge of various equipment and systems.
Reporting any variations from the original brief back to the Project/Contracts Manager.

Candidate requirements
Good communicator with verbal and IT skills
Understanding of BS(Apply online only) Part 1, BS7671, BS8243:2021
Prior experience in the fire and security industry
Proficiency with reading and interpreting technical drawings and specifications.
Strong problem-solving skills and ability to work under minimal supervision
Health and safety knowledge
Excellent organisational and time management skills
Recent FIA accreditation and courses
DBS certification (essential and will be undertaken as part of the vetting process).
BS7858 vetting to be started.
Beneficial certifications: ECS, IPAF, or similar qualifications.
Industry based system and equipment training beneficial
Candidates must be flexible on work days & nights, with occasional working away from home (expenses covered)

Package

All Engineers are paid an hourly rate. Enhanced rates are as follows:

40 contracted hours weekly
Any work carried out after 7pm = Time + 1/3
Nights = Time + 1/3
Saturdays = Time +
Sundays + Bank Holidays = Double time
£25 per night allowance for working away
All overnight stays in premier inns
30-minute travel allowance
Van + Fuel card provided
30 days holiday (including bank holidays)

Engineers with this business regularly earn £45,000 £55,000 per annum with all the overtime, nights etc. Overtime is not compulsory but does help boost earnings.

If you are interested in this role please call our Walsall office and ask for Tom.

**Up to £50,000 OTE per year, with a company van provided for work and private use.

Are you looking for a role that offers flexibility?

This is a great opportunity to work at a well-established business who work with many major Blue-Chip companies like LG & Domestic and General and most major white goods networks. The role would suit somebody already experienced as aDomestic Appliance Engineerlooking to further their career, as opportunity for ongoing training and development is available.

You will be joining a friendly, fun based working environment, with a great social group who all contribute towards the success of the business with acompetitive salary on offer and the use of a company vehicle.

What we need from you as a Domestic Appliance Engineer:

• A minimum of 2 years experience working as an engineer on white goods appliances
• Excellent fault finding and diagnostic analysis skills
• Competency in the use of tools and equipment
• Excellent customer service skills - to confidently communicate with customers face to face
• High degree of self-motivation, commitment, and pride in your work
• Must be a team player and able to work on own initiative
• Basic computer level/IT literacy
• Current full UK driving license
• Ideally you will be based in or around the West Midlands

What the role involves:

• Attending customers homes and carrying out repairs to a high standard
• Working on washing machines, tumble dryers, refrigeration
• Must be clean, smart, and capable of following company procedures
• Keeping the company van clean and tidy
• Completion of any associated paperwork

Salary: £30,000 - £37,000 per year basic OTE up to £50K.

Hours: Monday to Friday40 hours per week. Working a maximum of 8 hours per day.

Benefits:

• A company van is provided for both work-related travel and private use
• Holiday pay up to 5 weeks holiday a year, plus Bank Holidays
• Fuel card
• Uniform and PPE
• Mobile phone
• Private Healthcare
• Contribution Pension scheme with NEST
• Overtime potential at 1.5

Please apply now!

Job Title: Data Engineer (BD&A - DAPM Live Service Support)

Max Rate: £430 per day inside ir35

Duration: 6 months

Location: Telford/hybrid 2 days per week onsite)

Active SC security clearance is required for this role.

Job Description:

We are seeking an SC Cleared Live Support & Monitoring Engineer to provide operational support across a suite of data integration and analytics platforms. This role focuses on maintaining stability, enhancing monitoring capability, and improving service visibility through consolidated dashboards and intelligent alerting.

Responsibilities

Live Service Support

• Provide ongoing live support across platforms including:

• Denodo

• Talend

• Pentaho Data Integration (PDI)

• Git

• MySQL

• Amazon Redshift

Investigate, diagnose and resolve incidents across data and integration servicesWork closely with technical teams to maintain service availability and performance

Grafana Monitoring & Alerting

• Design, create and consolidate Grafana dashboards
• Transform multiple independent dashboards into a unified Live Service view with drill-down capability by service
• Gather monitoring requirements from stakeholders
• Configure and implement alerting for legacy services that currently lack monitoring
• Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs
• Improve visibility, observability and proactive incident management

Experience & Skills

Essential

• Active SC Clearance
• Experience supporting live production environments
• Exposure to data platforms such as Denodo, Talend, PDI, MySQL or Redshift
• Experience creating or maintaining Grafana dashboards
• Understanding of monitoring, alerting and service observability principles
• Strong troubleshooting and analytical skills
• Ability to gather requirements and translate them into monitoring solutions

Desirable

• Experience configuring Grafana alerting
• Experience working in a client-side environment
• Knowledge of legacy system monitoring uplift
• Familiarity with Git version control

Job Title:Customer Quality Engineer
Location:Solihull, B90
Company:Autoscan UK Ltd
Pay Rate:£32-£35 per hour Ltd
Duration:3 Months FTC

About Us

Autoscan UK Ltd is a leading provider of quality assurance and inspection services to the automotive industry. With years of experience and a commitment to excellence, we partner with top automotive manufacturers to ensure the highest standards of quality and safety.

The Role

We are seeking a Customer Quality Engineer to join a Global iconic automotive manufacturer, responsible for managing and resolving customer-facing quality concerns across the product lifecycle. Acting as the key link between customers, engineering, manufacturing, and after sales teams, you will lead investigations into field issues, identify root causes, and ensure effective corrective actions are implemented to protect product quality and customer satisfaction.

This role will play an important part in monitoring quality performance, supporting warranty analysis, and identifying trends that drive continuous improvement. You will work cross-functionally to prevent recurring issues, contribute to product launch readiness from a customer quality perspective, and ensure that lessons learned are fed back into engineering and manufacturing processes to strengthen overall product reliability.

All applications will be treated in the strictest of confidence.

The successful candidate will be required to undergo a basic DBS criminal record check.

Key Responsibilities

• Act as the primary point of contact for customer quality issues, complaints and feedback.
• Investigate and analyse quality concerns reported by customers, dealers, or field service teams.
• Lead root cause analysis (RCA) and implement corrective and preventive actions (CAPA) to resolve customer issues.
• Collaborate with engineering, manufacturing, supplier quality, and after-sales teams to prevent recurrence of quality problems.
• Track and report customer quality metrics and trends to management.
• Support warranty analysis, including claims review, defect classification, and reporting.
• Provide technical guidance and training to dealer networks and service teams as required.
• Ensure compliance with regulatory requirements and internal quality standards.
• Participate in product launches to proactively address potential quality risks from a customer perspective.

Skills & Experience

• Degree in Mechanical, Automotive, Manufacturing Engineering, or related discipline, or equivalent experience.
• Proven experience in a customer quality, field quality, or warranty engineering role, ideally within the automotive or motorcycle industry.
• Strong knowledge of quality tools and methodologies (8D, FMEA, APQP, PPAP, SPC).
• Excellent problem-solving and root cause analysis skills.
• Strong communication and interpersonal skills; able to influence cross-functional teams.
• Customer-focused mindset with a proactive approach to issue resolution.
• Ability to work under pressure and manage multiple priorities effectively.

?? Stay Connected:

Follow us on Linked In to stay updated on the latest news and job openings at Autoscan UK Ltd.

Autoscan UK Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

?? For More Information:

Visit our careers site or contact our Recruitment team directly.

Join Autoscan UK Ltd and be a part of a team dedicated to driving excellence in the automotive industry!

We are a Forces friendly employer, and welcome applications from the Armed Forces community.

Benefits

• £32-£35 Hourly Pay Rate (Ltd)
• State-of -the-art Facilities
• Global iconic Automotive Brand
• Exciting Projects
• Free on-site car parking
• Collaborative team based environment

Basic up to £47,000pa
40 hour week / 31 days holiday / Door To Door Pay / Overtime rates

For over 40 years, our highly skilled team has supported businesses with commercial kitchen installations, catering and refrigeration equipment, air conditioning, and kitchen ventilation systems. We help our clients build, expand, and maintain their operations by providing expert advice, innovative design, and delivering future-proof solutions that not only meet but exceed their expectations.

As a Commercial Catering Engineer, your key responsibilities will include service, maintenance, repair and fault finding of gas and electric kitchen equipment. This role is field based and will require you to be customer facing as well as meeting clients.

Previous Experience Required
COMCAT 1,3,5 (Essential)
Full Drivers License (Essential)
Relevant experience working on commercial catering equipment
Electrical experience (not required but an advantage)

Package Overview
Basic up to £47,000pa (This is negotiable depending on experience and location)
40 hour working week
Paid door to door
31 Days holiday including 8 bank holidays
Van and fuel card
Personal use of company van
Smart Phone and tablet
Uniform and tools
Pension
On call 1 in 10 with £100 standby payment
Overtime rates paid at time ½ after 40 hours

Top up training provided and funded if required.

If this particular vacancy is of interest to you please call #Fern CV Bay on (phone number removed)
#eng1

Experienced Security Engineer / Installer

Location: Mobile Covering 70-Mile Radius of Birmingham (No Out-of-Town Work)
Salary: £40,000 £44,000 per annum (depending on experience)

Red Rock Consultants are working with a growing and reputable security solutions provider who are looking to expand their engineering team.

You will be responsible for the installation, commissioning, maintenance, and servicing of a wide range of electronic security systems. The role is mobile-based, operating from home and covering a 70-mile radius of Birmingham, with no overnight or out-of-town working required.

Benefits:

• Competitive salary based on experience
• Company vehicle and tools provided (van has personal use)
• Ongoing professional development and training
• Additional day annual leave for your birthday (even if it falls on a weekend)

Key Responsibilities:

• Install, test, and commission intruder alarms, CCTV, and access control systems.
• Ensure all systems comply with industry standards such as BS EN 50131 and PD 6662.
• Carry out routine maintenance and preventative servicing.
• Diagnose and rectify faults efficiently to minimise client downtime.
• Maintain compliance with industry bodies and standards including SSAIB and NSI.
• Provide clear guidance and technical support to clients on system use and maintenance.
• Complete accurate documentation and service reports in line with company and regulatory requirements.
• Work closely with operations and project teams to ensure smooth delivery of installations.
• Mentor junior engineers where required.

The right candidate will ideally have a minimum of 3 years hands-on experience installing and maintaining security systems including intruder alarms, CCTV (IP-based systems), and access control.

A strong understanding of electrical wiring, system configuration, and fault finding is essential. City & Guilds qualifications, 18th Edition, or SSAIB/NSI related certifications would be advantageous.

A full UK driving licence is required. Candidates must be eligible to work in the UK and willing to undertake a DBS check where necessary.

Please do not delay in applying, as interviews are available immediately. Alternatively, please contact Emma on 0121 212 0234 to find out more.

Field Engineer (Plant Machinery / Water Treatment)

£45,000 - £50,000 + Overtime + £70k OTE + Company Van + Training + Progression + Expenses Paid

UK Nationwide (Field-Based)

A well-established engineering company within the aggregate processing sector is looking to recruit a Field Service Engineer to support the installation and servicing of aggregate wash plants and water treatment systems across the UK and internationally.

You will be responsible for installing new wash plant systems, carrying out planned servicing and maintenance, and diagnosing faults on customer equipment both remotely and on-site. The role also involves reading installation drawings, coordinating with lead engineers, and ensuring projects are completed safely and efficiently.

Alongside installations and service work, you will carry out plant inspections, support the refurbishment of used machinery, and ensure all work is documented accurately. You will represent the company on-site, building strong relationships with customers and delivering a high standard of technical service.

This is a great opportunity to join a growing engineering business working on specialist industrial equipment, offering varied projects, nationwide travel, and the chance to develop long-term expertise within the wash plant industry.

The Role:

• Install aggregate washing plants and water treatment systems on customer sites
  * Carry out servicing, maintenance, and fault finding on wash plant equipment
  * Travel nationally and internationally to support installation and service projects
  * Read and follow installation drawings and technical documentation
  * Diagnose mechanical issues and carry out repairs both remotely and on-site
  * Complete machine inspections and produce detailed service reports

The Person:

• Experience working as a Field Service Engineer on heavy equipment
  * Comfortable travelling and staying away when required
  * Full clean UK driving licence and valid passport

If you are interested, click ‘apply now’ to forward an up-to-date copy of your CV.

Reference Number: BBBH24277a

Keywords: Field Service Engineer, Wash Plant Engineer, Aggregate Equipment, Mechanical Installation, Heavy Plant Maintenance, Water Treatment Systems, Industrial Machinery, Field Engineer, Materials Processing

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

K.A.G. Recruitment are excited to bring to you a new and exclusive opportunity for a Business Systems Administrator to join our client, a trusted supplier of Aluminium flat rolled products based in Bridgnorth. The position is a 12 Month FTC covering maternity leave.

Role: Business Systems Administrator (12 months FTC)
Salary: £30,000 - £35,000 (DOE)
Location: Bridgnorth
Hours of Work: Monday - Friday - 8 00 am to 4 00pm (flexibility on start/finish times) 36.25 Hours

Role:
You will provide comprehensive support to a small team during a period of maternity leave, ensuring continuity across sustainability and administrative functions. The role requires strong organisational skills, attention to detail, and the ability to manage multiple priorities independently.

Key Responsibilities:

• Manage sustainability administration activities, including:

• Legal and compliance reporting

• Data collection, analysis, and reporting

Act as the primary point of contact for internal sustainability-related queries and requestsProvide cover for team members during periods of absence and annual leaveSupport the preparation of reports, documents, and presentation materialsAssist with the internal audit programme, including coordination and documentationRespond flexibly to additional departmental requirements as they ariseSkills:
You will have good IT skills including Microsoft Office Suite with the ability to manage, analyse, and interpret data together with excellent written communication and report writing skills. You will be comfortable working independently when require with good organisational and time management abilities. Experience working within a manufacturing environment is desirable but not essential.

Benefits:

• Pension matched up to 7%
• 4 x Annual Salary Life Assurance
• Health Cash Plan
• Cycle to Work, Technology & Car scheme
• Wellbeing Support
• Annual bonus scheme

You don t just manage support - you roll up your sleeves, dive into complex issues, and craft experiences that turn frustrated customers into loyal advocates. If solving technical problems and leading teams energizes you, this role was made for someone at the top of their game.

ERP/Technical Customer Support Manager
£60,000 - £65,000 base + up to 10% performance bonus + other benefits
Hybrid UK/National

Stack:

Join a fast-growing software business that powers the operational backbone of hundreds of UK companies from SMEs to multi-channel retailers. ERP systems, integrations, inventory, orders, and accounting when everything runs smoothly, customers scale confidently. When it doesn t, they need someone who takes full ownership: someone who can lead the team and get hands-on with high-priority support tickets and P1 escalations. That someone? Could be you.

Payoff:

As ERP/Technical Customer Support Manager, you ll wear two hats:

• Leader: Coach and grow your team, influence product decisions, and ensure customers don t just use the software they thrive with it.
• Hands-on Expert: Step in on complex technical issues, tackle priority escalations, and solve problems directly alongside your team.

Required Experience & Technical Skills:

• 5+ years management experience in customer support or technical teams.
• ERP experience supporting multi-channel, operational software.
• Strong SQL skills and ability to interrogate and analyse databases.
• Proven ability to troubleshoot and resolve complex technical issues across ERP systems, integrations, and business data.

Success looks like:

• High CSAT and NPS scores that make you proud.
• Fast resolution of complex and critical issues.
• A confident, high-performing team that genuinely delivers.
• Customers actively recommending the product because of the experience you create.

Why this role stands out:

• Competitive top-tier package for an ERP/Technical Customer Support leader
• Hybrid working with flexible home working after probation. During probation, some attendance at our Nottingham office is required.
• 25 days holiday + bank holidays, plus company pension with enhanced contributions.
• Training & development budget to level up your leadership and technical skills.
• Reports directly to the Managing Director, with strategic influence on customer experience.
• The chance to shape how customer success works in an ambitious, growing software business.

Invite:

If you re a customer-first leader who thrives on complexity, ownership, and building teams while staying hands-on with technical challenges like SQL and database analysis, we want to meet you. Apply today and help turn powerful software into long-term success for every customer.

Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Our client is a leading UK Charity and is looking to hire an Application Support Engineer/Developer with a focus on iTrent. This role can be done 100% remote within the UK.

Client Details

Our client is a leading UK Charity and is looking to hire an Application Support Engineer/Developer with a focus on iTrent. This role can be done 100% remote within the UK.

Description

• Provide technical support for the iTrent HR and payroll system, ensuring smooth operation and user satisfaction.
• Develop custom solutions within the iTrent application to meet organisational needs.
• Collaborate with teams across the organisation to gather and analyse system requirements.
• Perform system upgrades, updates, and patches to maintain optimal performance.
• Ensure data integrity and security within the iTrent application.
• Document technical processes and create user guides for internal teams.
• Identify and troubleshoot system issues, implementing effective resolutions.
• Work closely with vendors and external partners to enhance system functionality.

Profile

Must haves:

• iTrent experience
• Troubleshooting
• Back end coding in iTrent
• Debug and fix problems in iTrent

Nice to haves:

• Public Sector or Charity experience

Job Offer

• 100% Remote
• 26 days holiday + BHS - rising with service to 30
• Buy 5 extra days
• Enhanced maternity & paternity
• Any extra time off can be taken off in Lieu
• Matched pension up to 11%
• Health cash plan
• Time off to volunteer
• 35 hour work week

Compliance Administrator - Recruitment Agency

We’re looking for a proactive and organised Compliance Administrator to join our growing office. This is a great opportunity for someone who wants to build a long-term career in recruitment, with clear progression into senior compliance or recruitment roles.

You’ll be joining a fast-paced environment where no two days are the same, with ongoing training, support, and development provided from experienced team members.

The Role

You’ll play a key part in ensuring all candidates are fully compliant and ready to work, supporting the wider recruitment team and keeping everything running smoothly behind the scenes.

Key responsibilities include:

• Managing the end-to-end compliance process for candidates
• Chasing and verifying documents (right to work, DBS, references, training, etc.)
• Carrying out compliance checks in line with company and client requirements
• Keeping candidate records accurate and up to date on the CRM system
• Liaising with candidates to guide them through the onboarding process
• Supporting recruiters with candidate submissions and placements
• Monitoring compliance deadlines and renewals
• Ensuring all files meet audit standards

What We’re Looking For

• Previous admin or compliance experience (recruitment/healthcare preferred but not essential)
• Highly organised with strong attention to detail
• Confident communicating via phone and email
• Able to manage multiple tasks and deadlines
• Proactive attitude and willingness to learn
• A team player with a strong work ethic

What You’ll Get

• Competitive basic salary (DOE)
• Full training and ongoing support
• Clear progression pathway into senior compliance, team lead, or recruitment roles
• Opportunity to move into a Recruitment Consultant position if desired
• Supportive, fast-paced office environment
• Real career development - not just a job

Configuration Supervisor - IT Deployment / Build

Birmingham

Monday-Friday - 06:00 - 14:30

Permanent

The Opportunity

An exciting opportunity has arisen for an experienced Configuration Supervisor to join a fast-paced IT operations environment, leading a team responsible for the build, configuration, and deployment of IT equipment.

This role is ideal for someone with a strong background in IT hardware deployment or configuration who is looking to step into, or further develop, a hands-on leadership position.

The Role

You will be responsible for supervising a team of engineers who configure IT equipment (laptops, desktops, and devices) to customer specifications, ensuring all orders are delivered accurately, on time, and to agreed standards.

This is a floor-based, operational leadership role, where you will play a key part in maintaining productivity, quality, and team performance.

Key Responsibilities

• Lead, motivate and support a team of configuration engineers
• Ensure all devices are built and configured to required standards and customer specifications
• Monitor workflow and resolve issues quickly to avoid delays or backlogs
• Work closely with scheduling, technical, and warehouse teams to ensure smooth operations
• Drive performance against KPIs and SLAs
• Conduct team reviews, training, and development activities
• Support recruitment, onboarding, and general people management duties
• Maintain accurate records and ensure internal systems are up to date
• Promote and maintain health & safety standards across the team
• Support continuous improvement within the configuration and deployment process

What We’re Looking For

• Proven experience in a supervisory or team leader role within an IT environment
• Strong background in IT hardware configuration, deployment, or build environments
• Experience working to KPIs and service level agreements (SLAs)
• Good knowledge of:
  • Desktop / laptop builds
  • Operating systems (Windows, Android, iOS)
• Strong communication and team leadership skills
• Ability to manage workloads in a fast-paced, operational setting
• Comfortable working in a hands-on, floor-based environmentsirable
• Certifications such as CompTIA A+ or Server+
• Experience with ISO standards and processes
• Health & Safety training (e.g. First Aid, Fire Marshal)

Additional Requirements

• Ability to obtain relevant security clearance (government or police level, depending on projects)

What’s on Offer

• Competitive salary + benefits package
• Career development and progression opportunities
• Supportive and inclusive working environment
• Opportunity to work within a large, established IT services operation

Job Title:Safety and Security Engineer

Location: Birmingham

Salary: Competitive

Type: Permanent

Sector: Public Sector

Job Description

Description of Role

Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.

This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.

Responsibilities

• • Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems
  • Retrofit upgrades / extensions to existing systems as part of remedial works packages.
  • Provide high levels of customer services.
  • Understanding site plans, to allow installs to take part based on site survey documentation.
  • Reactive call outs to site, with an aim to provide a first-time fix.
  • Provide on-site technical support and solutions to customers during both reactive and planned visits.
  • Complete documentation in line with company standards.
  • Work as part of a 24/7 on call rota.
  • Advise customers on the latest products and services to improve efficiency.
  • Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location.

Qualifications

For development purposes the following knowledge, skills and experience are required.

Experience:

• Capability of lone-working and as part of a team
• Good communication, interpersonal and organisational skills
• Must be able to work independently and as part of a team
• Flexible and self-motivated
• Full UK driving license
• DBS clearance (for working in public sector environments)

Skills:

• Good people management skills
• Technical expertise in predominant skillset area
• Competent admin skills with sound working knowledge of internal business system.
• Sound commercial awareness, knowledge of design and pricing of systems and upgrades
• Service oriented, but can interchange on Install related tasks when required
• Good verbal communicator
• Excellent team player and relationship builder
• Previous employment within a BAFE/ SSAIB/ NSI accredited company
• Valid CSCS/ECS Card
• IPAF/ PASMA/ Asbestos Awareness certification
• Recent/current electrical qualifications
• Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Genetec , Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone)
• Preference given to candidates with proven Gallagher Access Control skills and knowledge

Behaviours

• Can-do attitude and will to succeed
• Empathetic and supportive
• Best practice delivery focused

Benefits

We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including:

• Generous holiday entitlement
• Contributory pension scheme
• Healthcare and wellbeing programmes
• Professional development and training opportunities
• Flexible working arrangements subject to business needs
• Employee assistance programmes

How to Apply

If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form .

We can only accept candidates who have the Right To Work in the UK

We are seeking a proactive and experienced Income Officer to join our housing association on a permanent basis. This Income Officer will play a key role, being responsible for managing rental income and ensuring effective arrears recovery, helping to sustain tenancies and support our communities.

You will take ownership of a patch of residents, managing all aspects of income collection from early intervention through to legal action, including court representation where required.

Key Responsibilities of an Income Officer:

• Manage a portfolio of rent accounts, ensuring income is maximised and arrears are minimised
• Take a proactive approach to arrears recovery, from early-stage intervention through to court action
• Prepare and present cases at court where necessary
• Work closely with residents to agree realistic repayment plans and provide support to sustain tenancies
• Liaise with internal teams and external agencies to resolve complex cases
• Maintain accurate records and ensure compliance with policies and procedures
• Provide excellent customer service while balancing a firm but fair approach to income recovery

About You

• Proven experience in income management within a housing environment
• Strong knowledge of arrears recovery processes, including legal and court procedures
• Confident in representing cases in court
• Excellent communication and negotiation skills
• Ability to manage a varied caseload and work independently
• Good understanding of welfare benefits and financial inclusion
• IT literate with experience of housing management systems

What’s on Offer:

• Hybrid working arrangement
• Supportive and collaborative team environment
• Opportunities for professional development
• Generous holiday entitlement and benefits package

If this Income Officer role is of interest please apply or contact (url removed)

Bromsgrove - (Hybrid 3 days in office)
27,000 - 32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits

Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning?

This role offers the chance to take ownership of customer issues, deliver high standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training.

You will investigate and resolve technical queries, work with external specialists when required, and ensure all support activities meet agreed service levels. The ideal candidate will be confident communicating with users of all technical abilities and will take pride in delivering excellent customer service. This is an excellent opportunity to join a supportive technical department and develop professionally through hands-on learning and formal certifications.

You will play a key role in maintaining information security, adhering to UK GDPR and internal security practices. You will also contribute to knowledge-sharing within the team to support continuous improvement.

The Role:
Provide technical advice and support to users
Log, manage and resolve IT issues in line with SLAs
Investigate, diagnose and escalate technical queries when needed
Build positive customer relationships and maintain satisfaction levels
Maintain accurate records and ensure work is costed or billed correctly

The Person:
Strong communication skills and ability to explain technical topics clearly
Excellent problem-solving skills and willingness to learn
Self-motivated, proactive and able to work independently or within a team
Ideally holds relevant certifications or experience in ICT service delivery

Reference number:BBBH(phone number removed)

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

2nd Line IT Engineer Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact for escalated technical issues, providing expert troubleshooting and resolution, while monitoring performance across hardware, software, network, and cloud environments. You ll manage priority (P1) incidents and communications when required, so strong communication skills are essential as you ll be working closely with internal teams and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone with solid patching experience , you ll be responsible for patching systems and software within agreed timescales, maintaining system integrity and compliance. You ll also coordinate and implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers a 36-hour working week with an early and late shift pattern. Due to the nature of the work, candidates must hold active or previous SC Clearance, or be willing to obtain it if successful. For more info pls get in touch.

London

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Trainee IT Support - Requirements

No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician.

Trainee IT Support - Responsibilities:

• Troubleshoot hardware and software issues.
• Install and configure computer systems and applications.
• Provide technical support to end-users.
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Senior 2nd / 3rd Line Application Support Consultant (ERP Support Consultant, Application Support Consultant, Finance ERP, SQL Server) - Become the senior go-to expert in a growing ERP vendor

A Senior 2nd / 3rd Line Application Support Consultant (ERP Support Consultant, Application Support Consultant, Finance ERP, SQL Server) is required by a fast-moving, innovative ERP vendor based in Halesowen, offering hybrid working (3 days office / 2 days remote) and a salary of up to 55,000. This ERP vendor delivers market-leading ERP and logistics solutions into the home oil distribution sector, supporting clients ranging from small operators to large-scale enterprises with 500M turnover. Due to growth, they are expanding their support team and need an experienced Application Support Consultant to step into a senior role.

To be successful in this ERP Support Consultant role, you will have:

• Proven experience in 2nd and 3rd line application support within an ERP / Finance ERP environment
• Strong background supporting accounting software with complex finance processes
• Confidence engaging with Finance Directors and CFOs on accounting and system issues
• Solid technical awareness, with SQL Server experience highly desirable
• A passion for application support, problem solving, and building long-term client relationships

This is a brilliant opportunity for a Senior Application Support Consultant who thrives on solving complex problems, enjoys learning, and wants to take ownership as the senior escalation point. You will be supported with proper training and given the autonomy to develop your expertise further within a stable, low-pressure environment.

In this Application Support Consultant position, your day-to-day work will involve logging and managing support calls, truly listening to clients to understand issues, and resolving a wide range of functional and technical problems. You will support modules including invoicing, purchasing, stock, distribution, CRM, logistics, and route planning. Queries range from straightforward accounts questions through to complex accounting challenges and database-related issues, making this a varied and engaging ERP Support Consultant role.

What’s on offer:

• Salary up to 55,000
• Hybrid working - 3 days office / 2 days remote
• Opportunity to become the senior ERP Support Consultant in the business
• A supportive, friendly company with exceptional staff retention
• Full training to ensure you succeed and continue developing

If you are an experienced ERP Support Consultant, Application Support Consultant, or Finance Systems Support Consultant with strong SQL Server and Finance ERP experience, this is a fantastic long-term opportunity.

Are you ready to start a career in IT Support?

The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits.

We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in IT support with our job guarantee on completion.

Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready.

Within our IT Helpdesk Technician career programme, you will:

• 100+ hours of live instructor-led online training
• 3 certifications: CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included)
• Real-world project work getting you job-ready
• Upon completion of your course, we’ll put you in touch with our partner companies to secure you a job in the I.T. industry

Course cost

£1995, or, £166.25 per month

We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want.

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