You will like
Field Service/Maintenance in Midlands & North with a forward-thinking company specialising in fire prevention and safety. This organisation prides itself on its professional yet friendly environment, offering stability and growth within the fire suppression sector. You’ll be part of a dedicated team committed to delivering top-quality maintenance solutions while enjoying the benefits of a well-established company that values its employees’ expertise and wellbeing.
You will like
The Field Service Engineer/Field Maintenance Engineer role itself with hands-on responsibilities maintaining fire protection & fire suppression equipment to protect people & assets make a real difference to client safety and satisfaction. More specifically:
* Planning maintenance visits efficiently, ensuring all necessary equipment and service kits are ready for each job.
* Building and maintaining professional relationships with customers, acting as a trusted representative of the company.
* Performing thorough maintenance and repair work on water mist suppression systems, adhering to safety standards and manufacturer instructions.
* Labelling and managing removed system items properly, and ensuring they are returned to the company as required.
* Upholding a professional appearance by wearing company-branded clothing and PPE at all times.
* Completing all necessary paperwork accurately and in a timely manner, whether traditionally or via digital tablets.
* Responding promptly to call-outs, maintaining communication with the office during on-call periods.
* Maintaining and inspecting assigned service vehicles, ensuring they meet safety and operational standards.
* Checking and maintaining work equipment and tools, including ladder checks, PAT testing, and calibrations.
* Managing work-related purchases responsibly, keeping detailed records of expenses and receipts.
* Ensuring compliance with training requirements, maintaining valid CSCS or equivalent competency cards.
* Fostering clear communication with colleagues, supervisors, and customers at all times.
* Operating workshop and store equipment safely, wearing the proper PPE, and keeping workspaces tidy and safe.
* Observing all QHSE policies and reporting incidents, near misses, or hazards promptly.
You will have
To be successful as a Field Service Engineer/Field Maintenance Engineer, you will have a healthy mix of the following:
* Experience working with water mist fire suppression systems and understanding the broader fire prevention sector.
* Technical competence in similar field engineer roles, with the ability to pass manufacturer-specific courses.
* Qualified electrical engineer with at least Level 3 certification; ideally, hold the 18th Edition wiring regulations.
* A CSCS card or equivalent security vetting clearance (Enhanced Level 1 preferred) for working in secured environments.
* Strong customer focus, reliability, and excellent communication skills.
* The ability to manage paperwork accurately (digital or paper-based), plan service visits effectively, and respond quickly to call-outs.
* Good IT skills for managing work schedules, completing reports, and maintaining records.
You will get
As a Field Service Engineer/Field Maintenance Engineer, you will enjoy a salary of £40,000 per annum, plus vehicle, plus package TBA
You can apply
to the Field Service Engineer/Field Maintenance Engineer position by pushing the button on this job posting, or by sending your CV in confidence to (url removed). We look forward to helping you take the next step in your career within this rewarding field.
UK_MS

Role: Infrastructure Support Engineer
Location: Wilmslow, Hybrid
Industry: Internal IT

We are looking for an experienced and proactive Infrastructure Support / 3rd Line Engineer to join a dynamic IT team for a growing organisation based near Wilmslow.

As part of a nationwide, rapidly expanding business, you’ll be working in a busy environment with exciting projects on the horizon, playing a key role in supporting growing IT operations and an ever-evolving IT infrastructure.

Package:

£44,000 dependent on experience
25 Days’ Annual Leave + 8 Bank Holidays
Paid training & development programmes
Life Assurance scheme
Hybrid working model
Strong progression routes tailored to senior technical positions or a more leadership/management-focused path.
Key Responsibilities:

Manage Azure, Microsoft 365, and other cloud infrastructure
Provide group-wide IT support and resolve issues efficiently
Setup and troubleshoot new network infrastructure and cloud-based security solutions
Hands-on delivery of a wide range of migration and upgrade projects
Oversee security updates, patching, and network administration
Mentor junior team members and contribute to upcoming IT projects
Ensure smooth, uninterrupted IT services across all locations
What You’ll Need:

Strong Microsoft 365 and Azure experience
Windows Server and VMware (or Hyper-V) experience
Experience setting up and supporting firewalls, switches, and routers (or APs)
Skilled in Intune (or Autopilot), Defender, and PowerShell
Bonus: cybersecurity, , Intune, Defender, and European language skills
Experience supporting bespoke applications
Experience working in a busy, global environment is highly advantageous
Like what you see? Hit that apply button to be considered for initial interviews

Service Engineer - Industrial Weighing
Location: West of England
Salary: £31,000 - £35,000 + On-Call + Overtime = OTE £45,000 - £47,000
Hours: 40 hours per week
Benefits: Door-to-door pay, company van, tools, training
Job Type: Full-time, permanent

We are recruiting for a Service Engineer to work with a well-established engineering business specialising in industrial weighing and process measurement equipment.

The role involves:

• Servicing, repairing, and installing industrial weighing equipment
• Breakdown response and preventative maintenance
• Calibration and commissioning at customer sites
• Electrical, mechanical, and IT-based fault finding
• Field-based work across London and surrounding areas

Requirements:

• Engineering background (electrical, mechanical, IT, or instrumentation)
• MUST HAVE: Experience servicing weighing equipment
• Customer-facing field service experience
• Full UK driving licence
• Based in or near North London preferred

Package:

• £31k-£35k basic
• Overtime paid at time and a half
• Door-to-door pay
• Company van and tools provided

Apply now to discuss in confidence.

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.

Field Service Engineer Were looking for a Field Service Engineer to join our team at Ocular to deliver fault finding, maintenance and repair of CCTV, access control and integrated security systems across complex, multi-site environments. This is a varied field-based role within high-security and infrastructure settings. If youve also worked in the following roles, wed also like to hear from you: Security Systems Engineer, CCTV Engineer, Access Control Engineer, Maintenance Engineer SALARY: £35,000 - £36,000 per annum + Benefits LOCATION: You can be based in either Stoke, Leeds or Manchester or surrounding areas as you will be travelling to clients sites within your territory. There may be times where you will also work off patch and will require overnight stays JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Field Service Engineer with proven experience in CCTV, access control and electronic security systems. As a Field Service Engineer you will carry out fault finding, planned preventative maintenance and reactive repairs across large-scale, integrated security systems within public space, transport and infrastructure environments. The Field Service Engineer role is field based, covering sites across the region with occasional overnight stays. You will work remotely while being supported by an experienced technical team, ensuring high standards of customer service and system reliability. ABOUT US Ocular is an independent security systems integrator with over four decades of experience delivering security solutions across high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. The company is committed to building long-lasting customer relationships by delivering exceptional service at every stage. Through strong partnerships with leading technology providers, Ocular remains at the forefront of innovation, delivering reliable, tailored security solutions to meet each customers unique requirements. As part of Synectics Plc, our company values underpin everything we do, and we consistently recognise individuals within our business who demonstrate these behaviours. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Field Service Engineer include: Fault Finding and Repairs: Diagnose and repair analogue and digital CCTV, DVR and NVR systems across multi-site environments Planned Preventative Maintenance: Complete PPM schedules to maintain system performance and compliance Access Control Support: Maintain and repair access control systems including site mustering solutions Perimeter Detection Systems: Support and maintain PID systems and associated security technologies Control Room Systems: Provide maintenance and repair of managed and functional control room systems Helpdesk Updates: Accurately update and close calls via the helpdesk following each service visit Customer Service Delivery: Maintain professional standards of communication and presentation at all times Vehicle Responsibility: Ensure any company vehicle is kept in safe and good working order On-Call Support: Participate in the call out rota and provide out-of-hours reactive support as required CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in CCTV systems, including analogue and digital platforms Experience with access control systems and site mustering Proven experience of fault finding, on-site repair and maintenance within electronic security environments Sound knowledge of DVR, NVR and IP-based systems Experience with networks and integrated security systems Strong analytical and problem-solving skills with a methodical approach Confident completing documentation and using helpdesk systems Flexible approach to travel, working off patch and occasional overnight stays Excellent communication skills and customer-focused approach Eligibility to live and work in the UK DESIRABLE Experience with perimeter intrusion detection systems (PID) Knowledge of Galaxy alarms, CEM access control, Cortech GUI, Synergy or video matrix systems Experience with RAID recording systems First line repair experience on gates and barriers Our Commitment to Equality and Diversity Our Commitment to Equality and Diversity Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14467 This job is being advertised by AWD online on behalf of Ocular AWD-IN-SPJ

Manchester

£32,000 (rising to £36,000 after training) + Pension + Company Van + Fuel Card + Overtime

Are you a Field Service Engineer with experience in commercial catering equipment, white goods, or similar systems?

Do you want to join a company that genuinely invests in its engineers through structured training, clear progression routes, and long-term career development?

On offer is an excellent opportunity to join a fast-growing, industry-leading company within the commercial catering sector. The business is known for developing its engineers through extensive product training and ongoing technical support, setting you up for long-term success and career progression.

In this role you will be responsible for servicing, diagnosing, repairing, and installing commercial catering equipment across North London and surrounding areas. You will receive comprehensive training on specialist equipment, allowing you to significantly enhance your technical skillset and increase your earning potential.

The role would suit an Engineer with experience in the commercial catering Industry or similar, looking to develop their career and progress within an industry leading company.

The Role

• Service, diagnose, repair, and install commercial catering equipment
• Provide high-quality customer support on-site
• Participate in structured training and development programmes
• Progress into more senior roles as your skills develop

The Person

• Field Service Engineer or similar background
• Experience with commercial catering equipment, white goods, or similar
• Full UK driving licence
• Keen to upskill and build a long-term career within a growing company

Reference Number: BBBH24198HT1

Keywords: Commercial Catering, Commercial, Catering, Whitegoods, Engineering, Field service, Service, repair, Manchester, Greater Manchester

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

If this job is not quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Installation/Maintenance Engineer

Location: Stockport (with national and international travel)

Salary: Up to £50,000 + Annual Discretionary Bonus + Pension

Job Type: Full-time, Permanent

I am working with a well-established client based in Stockport, a specialist in the design and build of inspection and simulation machines. Due to continued growth, they are expanding their team and seeking an Installation/Maintenance Engineer to join their workforce. This is a fantastic opportunity to work on cutting-edge technology in a dynamic and growing business.

⸻

Key Responsibilities:

Installation/Maintenance Engineer will provide advanced technical support, diagnosing and troubleshooting complex hardware and software issues across a range of systems.

Leading service interventions and supporting installation and maintenance projects both on-site and remotely.

Mentoring and guiding junior engineers, delivering training on best practices, new features, and advanced fault-finding techniques.

Monitoring system performance, conducting audits, and ensuring optimal reliability and efficiency of equipment.

Maintaining detailed documentation of service activities, system configurations, and maintenance work.

Building strong relationships with customers, providing clear technical feedback, and ensuring maximum value from installed systems.

Ensuring all work complies with company policies, industry standards, and health & safety regulations.

Collaborating with design and product development teams to resolve technical issues and support continuous improvement.

Supporting workshop-based system builds and providing remote customer support when not travelling.

⸻

Requirements:

Bachelor’s degree in an engineering discipline (Mechanical, Electrical, Computer Science) or equivalent experience.

Typically 5+ years’ experience in an engineering role, with proven ability in diagnosing and repairing complex systems.

Strong understanding of mechanical, electrical, or electronic systems.

Experience with Operational Technology (OT) systems or Distributed Control Systems (DCS) is advantageous.

Excellent problem-solving skills and analytical thinking.

Strong communication skills, with the ability to engage both technical and non-technical stakeholders.

Proven ability to work independently and as part of a team.

Full UK driving licence and valid passport with no travel restrictions – essential.

⸻

Additional Requirements:

Willingness to travel internationally (typically up to 2 weeks at a time, up to 8 trips per year).

Flexibility to work varied hours during travel to meet installation and service requirements.

Proactive mindset with a focus on continuous improvement and preventative maintenance.

Strong commitment to customer service and delivering high-quality support.

Professional attitude with the ability to represent the business on-site with clients.

Must be eligible to work in the UK (visa sponsorship not available).

⸻

Benefits:

Salary up to £50,000 per annum

Annual discretionary bonus

Pension scheme

Opportunity to work on advanced inspection and simulation technology

International travel opportunities

Location: Field-based across Manchester, Bolton and Oldham
Job Type: Permanent, Full-time
Salary: Competitive (Details provided upon application)Join a national leader in security and fire solutions, as a Fire & Security Service Engineer. This role involves carrying out planned preventative maintenance (PPM), compliance testing, remedial repairs, and reactive fault finding across fire detection and electronic security systems in commercial and public sector sites in Reading.

Day-to-day of the role:

Deliver PPM servicing and inspection of addressable/conventional fire alarm systems as per BS 58391:2025, including full system testing, documentation, and certification over a 12-month period.
Conduct routine servicing and statutory testing of emergency lighting systems, diagnosing faults, and completing repairs or replacements while ensuring compliance with BS 5266 and other relevant safety standards.
Perform planned preventative maintenance on access control systems to ensure optimal performance and early identification of potential failures.
Service and maintain fire and intruder alarms to PD 6662 / EN 50131 requirements, including diagnostics on signalling paths and batteries, and maintain records to insurer/NSI expectations.
Maintain and test CCTV systems in line with BS EN 62676 application/maintenance guidance, including detector activated systems where applicable.
Provide reactive callouts, aiming for first-time fixes, commission minor remedials/small works, and escalate complex issues with clear evidence and reports.
Produce accurate digital service reports, asset updates, cause and effect confirmations, and provide customer training at handover.
Participate in a structured callout rota with standby/overtime, planning your day efficiently across a localised patch.Required Skills & Qualifications:

Proven service/maintenance experience in at least three of the following: fire, emergency lighting, intruder, CCTV, access control, with confident fault-finding and customer communication skills.
Working knowledge of BS 58391:2025, PD 6662/EN 50131, and BS EN 62676.
Full UK driving licence.
Electrical experience.Desirable:

FIA Level 3 pathway - Advanced Maintainer (or equivalent); ECS/CSCS; IPAF/PASMA.Benefits:

Vehicle, fuel card, tools, PPE, tablet/phone + structured training (FIA & manufacturer).
25 days’ holiday + Bank Holidays, pension, life assurance, and localised patches.
Competitive standby and callout rates, with overtime opportunities.To apply for the Fire & Security Service Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role

Energy Specialist - Hove, UK

About the Role

Ready to make a real difference for customers every day while shaping a career that grows with you? Join us in a role where your individuality is valued and where Success is Personal, giving you the space to thrive and support people in moments that matter.

The Opportunity

As an Energy Specialist, you’ll be part of the team helping customers navigate their energy needs with confidence and care. Your work plays a key part in supporting our journey towards An Electric Britain, making energy simpler, clearer and more human for every customer you speak to.

You’ll join us on a salary starting of £25,719 per annum.

This hybrid role is based in our #Hove office. You’ll attend the Hove office full time for your first four weeks of training before moving to a hybrid working pattern (2-3 days a week in the office). Roles are available across two working pattern types: Mon–Fri 8am–6pm, or Mon–Fri 8am–8pm plus Sat 8am–6pm on rotation. Full time or part time options are available, with part time being a minimum of 24 hours.

You’ll build confidence across all customer journeys, learning how to resolve a wide range of queries and shape positive outcomes. You’ll have the freedom to help customers in the way you’d want to be treated, while growing your skills in a supportive team that values questions, curiosity and continuous learning.

Who You Are

We’re looking for an Energy Specialist who brings enthusiasm, positivity and a desire to help customers. To be shortlisted, you need to offer…

• Passion for the energy industry and a desire to make a positive difference
• Enthusiasm for delivering great customer experiences and value
• Alignment with our Human, Positive and Brave values
• Comfort working with ambiguity while solving new problems
• Willingness to ask questions, offer ideas and shape improvements
• Commitment to continuous learning and personal growth
• Ability to work collaboratively as part of a supportive team
• Inclusive behaviour that contributes to our vision that everyone’s welcome

To be appointed to this role, you must have the right to work in the UK.

What You’ll Be Doing

• Supporting customers by phone and digital channels, listening carefully to understand their needs and working with them to find the best outcome
• Taking ownership of each customer journey, resolving queries from start to finish and keeping customers informed throughout
• Using your training to confidently handle a wide range of topics including billing, tariffs, energy usage and account changes
• Spotting opportunities to simplify processes or improve the customer experience, sharing ideas that help us do things better
• Working as part of a high performing team, supporting colleagues, sharing knowledge and contributing to a positive, inclusive culture

Pay, Benefits and Culture

Alongside a salary starting of £25,719 per annum, potential to earn 3% annual bonus, 25 days holiday plus bank holidays and a market leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more.

At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.

Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility and inclusion of minority ethnic backgrounds, LGBTQ+ communities and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Join us and find your success at EDF!

#SuccessIsPersonal #EDFcareers #LI-Hybrid

Success is Personal. It’s your journey, powered by us. Join us and drive the transition towards an Electric Britain.

Our dynamic client is looking for an Electro-MechanicalEngineer, based in Manche.Our clients are global leaders in their field, providing secure products and services across financial sector, based in UK and Ireland. They are looking to recruit a rotation-based Electro- Mechanical Engineer to join their Engineering Team to work on planned maintenance and reactive breakdown repair of Production equipment. Lone working within a secure environment, customer facing, only representative of the our client on the sites.

The electro-mechanical engineer will be required to work with the other engineer on rotating weekly shifts (06:00 14:00 and/or 07:00 15:00) and be involved with the servicing, repair and physical installation requirements on site. All associated administrative duties such as repair logs and stock movements must be completed to a high standard and in a professional manner. The sites operates on a shift system Monday to Friday basis, and therefore Production equipment availability is paramount. The successful candidate must be able to work to tight timeframes in a safe and responsible manner, have a quick & analytical mindset and be able to apply fixes to ensure equipment downtime is minimised.

Electro Mechanical EngineerPosition Overview

• Safe and considered methods of working
• Servicing / planned maintenance of Production equipment
• Reactive repair of Production equipment
• Assistance in installation and commissioning of new equipment
• Fault finding and root cause analysis
• Effective hand-over of repaired equipment to Production Operators
• Management of stock
• Completion of all required paperwork
• Ensuring adherence to manufacturer’s specifications and other regulatory bodies

Electro Mechanical EngineerPosition Requirements

• Formal Electrical/Mechanical qualification desired
• Experience carrying out fault finding on electrical circuits (inc. single phase HV kit)
• Mechanical maintenance experience essential (motors, gears, encoders, bearings, clutches, etc.)
• In-depth control systems knowledge and understanding highly desirable
• Computer literate Windows, excel, word etc. A knowledge of DOS would be advantageous but not essential

Location: North West
Salary: £30,000 – £37,000 basic DOE
Working Hours: 37.5 hours per week
Industry: Fire & Security

ABOUT

A National Fire & Security company operating across the UK is seeking a Fire & Security Engineer with a strong bias toward fire alarm systems to join them in their North West team

Benefits – Fire and Security Engineer

• £30,000 – £37,000 basic salary DOE
• Door-to-door pay
• Overtime paid at 1.5x after 37.5 hours
• Consistent overtime available
• Company van (personal use included – pool van status, no tax)
• Fuel card provided
• Uniform & PPE supplied
• Employee Referral Scheme (£500 after 3 months + £500 after 6 months)
• Structured progression within a growing business

Responsibilities – Fire and Security Engineer

• Service and maintain fire alarm systems (primary focus)
• Fault find on fire alarm systems confidently and independently
• Ensure systems comply with BS5839 servicing standards
• Complete accurate digital service documentation
• Understand and verify cause & effect programming
• Service emergency lighting systems where required
• Carry out basic maintenance on access control, CCTV, and intruder systems when needed
• Communicate clearly and professionally with clients on-site

Requirements – Fire and Security Engineer

• Strong fire alarm servicing experience (essential)
• Confident fault-finding ability on fire systems
• Solid knowledge of BS5839 standards
• Experience completing compliant service documentation
• Understanding of fire system cause & effect
• Emergency lighting servicing experience (desirable)
• Basic knowledge of CCTV, access control, or intruder systems (desirable)
• Valid UK driving license

Why Join?

This is an opportunity to join a company that prioritises structure, compliance, and engineering standards. You will be part of a team where service quality matters, paperwork is completed properly, and professionalism is expected.

For engineers who are genuinely strong in fire servicing and demonstrate a solid work ethic, the top end of the salary band is available. With consistent overtime, annual earnings can increase meaningfully for those who want it.

Apply Now!

If you are a skilled Fire and Security Engineer with strong fire servicing experience and are looking for a stable, compliance-focused role with progression opportunities, we would like to hear from you.

Keywords to support your application:
Fire & Security Engineer | Fire Alarm Engineer | Service Engineer | Fire Service Engineer | BS5839 | Emergency Lighting | Fault Finding

About the opportunity

Start your career in IT without the jargon.

Netcom Training s fully-funded Digital Support course (Level 3) is the fastest way to launch a career in IT Support and Cloud Services.

If you enjoy solving technical problems and want to move beyond resetting passwords, this course is for you. You will gain hands-on skills in Network Infrastructure, Cloud Computing (IaaS, PaaS, SaaS), and Cyber Security - the exact skills employers in Manchester are hiring for right now.

Whether you aim to become a Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst, this course offers a portfolio-based assessment with no exams. We judge you on your practical ability to do the job, not how well you take a test.

Complete the training and secure a guaranteed interview to kickstart your career

Course Details

• Start Dates: 09/03
• Duration: 16 weeks
• Schedule: Mon-Thurs 6-9pm
• Format: Online, practical workshops
• Qualification: NCFE Accredited Level 3 Certificate (includes UCAS points)

What you ll learn

You will develop a robust technical skillset across six job-ready modules:

• IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems.
• Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS.
• Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments.
• Data Management: Source, cleanse, and analyse data to present actionable insights.
• Digital Transformation: Explore Agile project management and how to support digital change.
• Sector Skills: Understand IT policies, legislation, and industry structure.

Career Pathway

Successful participants are guaranteed an interview with our network of partners.

Potential Roles:

• IT Support Technician
• Cloud Support Assistant
• Junior Network Engineer
• Service Desk Analyst

Eligibility

This is a government-funded opportunity. To apply, you must:

• Live in Greater Manchester (GMCA region).
• Be aged 19 or over.
• Have lived in the UK/EU for a minimum of 3 years.
• Earn below the gross annual wage cap.
• Prerequisites: Basic IT skills are required.

Cost

This is a fully-funded course with no fees complete the training, build your portfolio, and secure your guaranteed interview.

provided you meet the learner obligations outlined in our employablility terms and conditions, which can be found on our website.

Location: Hybrid - 3 days on site Knutsford
Duration: 31/03/2027
Rate 426
MUST BE PAYE THROUGH UMBRELLA
Role Description:
The CyOps Analyst will support the Cyber Enhancement Programme by operationalising new detection capabilities, improving cyber readiness, and supporting endpoint and containment tooling as Tanium capabilities expand. These roles ensure T1 milestones can be met and that Detection Engineering and C2E workstreams are ready for platform go?live.
Key Responsibilities

• Operate, monitor, and triage enhanced detection outputs generated through Tanium and SIEM integration.
• Support operational readiness for new containment capabilities deployed as part of C2E workstream.
• Validate and operationalise detection content delivered via CI/CD and Tanium telemetry ingestion.
• Aid in correlating endpoint, device discovery, and telemetry insights to support investigations and incident response.
• Work with SMEs to assess gaps, document findings, and ensure operational closure of identified EDR issues.
• Support cyber incident response activities, providing endpoint expertise and rapid analysis.
• Maintain operational dashboards, reporting, and KPI tracking for CEP governance.
• Enhance playbooks and operational procedures to reflect new Tanium-driven capabilities.

Skills & Experience Required

• Experience in Cyber Operations, SOC Level 2/3, or Incident Response.
• Strong understanding of endpoint telemetry, EDR, and detection technologies (Tanium experience desirable).
• Experience triaging and analysing alerts from SIEM, EDR, and endpoint tooling.
• Ability to work across Detection Engineering and IR teams to enhance detection logic and response actions.
• Excellent analytical skills with strong attention to detail.
• Clear communication, documentation, and stakeholder engagement skills."

Role: Infrastructure Support Engineer
Location: Wilmslow, Hybrid
Industry: Internal IT

We are looking for an experienced and proactive Infrastructure Support / 3rd Line Engineer to join a dynamic IT team for a growing organisation based near Wilmslow.

As part of a nationwide, rapidly expanding business, you’ll be working in a busy environment with exciting projects on the horizon, playing a key role in supporting growing IT operations and an ever-evolving IT infrastructure.

Package:

• 44,000 dependent on experience
• 25 Days’ Annual Leave + 8 Bank Holidays
• Paid training & development programmes
• Life Assurance scheme
• Hybrid working model
• Strong progression routes tailored to senior technical positions or a more leadership/management-focused path.

Key Responsibilities:

• Manage Azure, Microsoft 365, and other cloud infrastructure
• Provide group-wide IT support and resolve issues efficiently
• Setup and troubleshoot new network infrastructure and cloud-based security solutions
• Hands-on delivery of a wide range of migration and upgrade projects
• Oversee security updates, patching, and network administration
• Mentor junior team members and contribute to upcoming IT projects
• Ensure smooth, uninterrupted IT services across all locations

What You’ll Need:

• Strong Microsoft 365 and Azure experience
• Windows Server and VMware (or Hyper-V) experience
• Experience setting up and supporting firewalls, switches, and routers (or APs)
• Skilled in Intune (or Autopilot), Defender, and PowerShell
• Bonus: cybersecurity Intune, Defender, and European language skills
• Experience supporting bespoke applications
• Experience working in a busy, global environment is highly advantageous

Like what you see? Hit that apply button to be considered for initial interviews!

IT Support Engineer Manchester 6 months My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues. - Contribute to technology updates and develop ITIL best practices. - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system Administration and support - Microsoft Stack including Office 365 and Intune Administration and support - Active Directory Administration and management - Using ticketing system to respond to portal requests User support - Communication and interpersonal skills. The successful IT Support Engineer candidate will be commutable 5 days a week to Manchester. *Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.* *Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).* *For more exciting roles and opportunities like this, please follow us on IT Recruitment*

Field based

Up to 40k

Key Responsibilities

• Perform and document all testing activities for control and protection equipment.
• Conduct wire checking and scheme verification of control and protection panels.
• Identify and resolve design issues, providing immediate practical solutions where required.
• Test protection relays and associated equipment.
• Lead and manage Factory Acceptance Tests (FATs).
• Ensure panels are fully tested, compliant, and ready for site dispatch.
• Adhere to all health and safety procedures and maintain accurate testing documentation.
• Manage testing schedules, handover documentation, and witness records.
• Ensure all documentation is completed and submitted to the Project Manager prior to project closeout.
• Make minor adjustments to protection relay settings and configurations as required.
• Undertake additional duties as requested by senior staff within the business

Experience required

• ONC (or equivalent) in Engineering.
• Minimum of 5 years’ experience in a testing environment.
• Strong knowledge of control and protection schemes.
• Solid understanding of basic protection relays.
• Ability to read and verify electrical schematics.
• Competent in the use of multimeters and injection test equipment.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Strong leadership, organisational, and interpersonal abilities.
• Full UK driving licence.
• Ability to work effectively in a field-based environment and provide practical solutions under pressure.

Job Role: Fabric Engineer (4 days a week) Salary: 25k Location: Manchester Hours: Monday, Tuesday, Wednesday and Thursday 8am 4:30pm Benefits: Training and Progression A fantastic opportunity for a Fabric engineer has become available to work for one of the UKs leading FM companies in a commercial environment. On offer is a salary of up to 25k with the opportunity to boost earnings with overtime. Key Tasks: Minor electrical work, general carpentry, door fixing, Painting, Floor tiling, Maintenance of the Building. Experience with PPM's and minor reactive Must have building services experience. Must be Client facing. Must have a good attitude to work. Some supervising experience With an excellent salary of up to 25k with a chance to do an abundance of over time. An excellent package of Benefits and pension schemes in place this role is great role to keep the home and work life balance. If youre reading this and you feel like this role suits you, please apply now. For further information or to discuss your application please contact Callum at The InVictus Group on 02073975303

£14.18 per hour
Full-time, Temporary to 5th May
Office-based

Overall job purpose:
To provide first-line IT support to staff and students via telephone, in-person service desk, and digital ticketing platform, contributing to an accessible, responsive, and user-focused IT support service across the University.

Key responsibilities:

• Act as a first point of contact for incoming IT queries, managing a personal queue of customer calls and tickets.
• Provide support primarily via telephone, as well as through the in-person IT Support Desk and digital ticketing systems.
• Identify, gather, and validate customer needs to accurately diagnose issues and determine appropriate resolutions.
• Troubleshoot technical problems using everyday desktop software knowledge and internal guidance, escalating where necessary.
• Maintain accurate records of calls, actions taken, and resolutions in line with service standards and quality expectations.
• Work collaboratively within a close-knit team environment, sharing knowledge and supporting colleagues to ensure consistent service delivery.
• Apply attention to detail and quality standards to all tasks, ensuring issues are followed through to resolution.
• Contribute to a supportive, inclusive working culture aligned with University values.

Candidate requirements:

• Previous relevant experience within an IT service desk or customer-facing technical support role.
• Confidence in communicating clearly and professionally in person, over the phone, and via email.
• Ability to identify and validate customer needs to deliver effective IT support.
• Proficiency in everyday desktop software and general IT systems.
• Strong problem-solving skills, with the confidence to make decisions while recognising when to seek guidance.
• Ability to work effectively both independently and as part of a collaborative team.
• Consistent attention to detail and commitment to quality service delivery.

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IT Analyst Manchester
35 hours per week Rotating shifts Paid overtime available
Salary up to £34,000 + benefits
Office-based with the option of 1 day a week to work from home

We are delighted to be partnering with a well-established and highly regarded law firm in their search for an IT Analyst to join their Service Team. This is an excellent opportunity for a customer-focused IT professional to play a key role in delivering high-quality technical support within a professional services environment.

Law Firm IT experience is highly desirable for this role

The Role

Reporting to the IT Service Manager, you will act as a primary point of contact for colleagues across the firm, handling support queries via phone, email and in person, all managed through a service desk system and aligned to agreed SLAs and KPIs.

You will provide day-to-day technical support while also contributing to wider IT initiatives and project work when required. The successful candidate will take full ownership of assigned tickets, ensuring timely resolution or appropriate escalation, and maintaining high service standards throughout.

Key Responsibilities

• Deliver responsive, high-quality technical support across a broad technology landscape
• Diagnose and resolve hardware, software and application-related issues
• Manage incidents and service requests through to completion within agreed timeframes
• Undertake user and server administration tasks
• Support and guide colleagues within the IT team where appropriate
• Assist with ongoing IT improvement projects

The role is primarily based in Manchester, with occasional travel to the firm s Liverpool and London offices as required.

Technical Environment

You will support and maintain a range of technologies, including:

• Windows Desktop environments and Windows Server
• Citrix
• Desktop PCs and laptops
• Mobile devices
• Printers and peripheral devices
• Microsoft 365 and Microsoft Office applications (Outlook, Teams, Word, Excel)
• Active Directory (user configuration and management)
• Local area networking, including basic cabling and patching to switches

There will also be opportunities to develop expertise in core legal systems such as iManage and Proclaim.

Working Hours & Benefits

• 35 hours per week, Monday to Friday
• Rotational shifts between 08:00 and 18:00
• Participation in a paid out-of-hours support rota
• Exposure to project work and ongoing professional development

About You

We are seeking someone with at least one year of hands-on IT support experience within a professional services setting. You will be confident working in a structured, SLA-driven environment and comfortable balancing competing priorities.

Key attributes and experience include:

• Strong customer service skills across phone, face-to-face and digital channels
• A disciplined and organised approach to managing workloads
• A proactive mindset with a commitment to continuous improvement
• Excellent troubleshooting and analytical ability
• High attention to detail
• Team-oriented with the ability to collaborate effectively
• Understanding of data protection and confidentiality requirements
• Awareness of Microsoft 365 and current industry technologies

Qualifications

Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply.

Trainee IT Support

Manchester

Are you looking to kickstart your career in IT? Join our IT Technician traineeship today.

We can offer a home based opportunity that leads to a rewarding job with an annual salary between 18,000- 25,000 per annum.

We back our confidence in your job placement with a guaranteed offer for everyone who completes our IT Traineeship.

Trainee IT Support - Requirements

No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician.

Trainee IT Support - Responsibilities:

• Troubleshoot hardware and software issues.
• Install and configure computer systems and applications.
• Provide technical support to end-users.
• Maintain and update IT equipment and peripherals.
• Monitor system performance and security.
• Implement backup and recovery procedures.
• Conduct routine maintenance tasks.
• Assist with network troubleshooting and administration.
• Document and track support tickets and resolutions.

Step 1 Online study with 24/7 support from one of our experienced mentors

Step 2 CV workshop followed by job interview with one of our recruitment partners in your area.

Step 3 Your new job in in the IT sector

Like the sound of this?

Apply now!

Cyber Security Engineer Cyber Support Engineer Remote Hybrid Manchester 50-60k We are looking for a strong Cyber Security Engineer Cyber Support Engineer with Vulnerability remediation and Security Investigations & Monitoring & Reporting experience. We are looking for a dedicated and enthusiastic Cyber Security Engineer to join our Cyber Security team, the Cyber Security Engineer will be responsible for ensuring the seamless operation of security technologies that protect the organisation from an ever evolving threat landscape. The Cyber Security Engineer Cyber Support Engineer will be supporting the development and implementation of security systems and controls, you will be responsible for monitoring, managing and maintaining the security infrastructure, thereby playing a key role in safeguarding the organisations data, assets and overall cyber security posture. Key Accountabilities: Deliver a range of key cyber security activities including: Vulnerability remediation Security Investigations & Monitoring & Reporting Risk Assessment Application Security audits Identity Access Management

Job Title: Service Desk Manager

Location: Manchester

Salary: Competitive

Job Type: Permanent, Full Time

At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities.

About the role:

As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success.

Key Responsibilities:

• Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences
• Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions
• Manage Team Leader, providing oversight of 1st/2nd Line Teams
• Oversee and enhance customer experience by proactively addressing client needs
• Design and optimise workflows using industry standards and stakeholder input for operational excellence
• Ensure SLA compliance, lead governance, and implement corrective actions as needed
• Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability
• Support Vendor Partnership Manager (e.g., Oracle)
• Drive continuous improvement using data, feedback, and industry trends to streamline service delivery
• Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams
• Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents
• Analyse ticket data to uncover opportunities for automation and process improvements
• Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions
• Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support
• Enforce compliance with company policies, regulations, and security standards
• Run regular service review meetings with stakeholders to present metrics and strategic recommendations
• Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions
• Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction

About you:

Experience and Qualifications:

• Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives.
• Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments.
• Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools.
• Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis.
• Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards.
• Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery.
• Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders.
• Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences.
• In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security.
• Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools.
• ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred.

Personal Attributes:

• Professional, friendly, and approachable, with a strong commitment to team success and collaboration.
• Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment.
• Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders.
• Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence.
• Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service.

Note: This description is not intended to establish a total definition of the job but an outline of the duties.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.