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Support Engineer Jobs in Manchester
Overview
Looking for Support Engineer jobs in Manchester? Discover the latest IT support engineer roles in one of the UK’s most dynamic tech hubs. Whether you’re an experienced support engineer or just starting your career, our job board features top opportunities with leading Manchester employers. Start your search today and take the next step in your tech support career!
Field Installation Engineer Medical Devices
Clearline Recruitment Ltd
Manchester
In office
Junior - Mid
£200/day - £331/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Role: Field Installation Engineer Medical Devices

Location: Field based UK wide with national travel required

Hours: Full time

Pay: £200 - £250 (PAYE basic) OR £265.27 - £331.59 (UMB) per day

Contract: 12 month contract inside IR35

An excellent opportunity has arisen for a Field Installation Engineer Medical Devices to join one of our longstanding clients, a global organisation operating within the medical devices diagnostics and pharmaceutical technology sector.

This role sits within the customer projects team and will focus on the installation relocation and commissioning of advanced diagnostic and laboratory instrumentation within hospitals laboratories pharmaceutical environments and research facilities across the UK.

This is a field based role covering the UK nationally and will require regular travel and overnight stays. Candidates based in the North of the UK would be preferable but this is not essential.

Benefits

25 days holiday + bank holidays
Competitive weekly pay
Opportunity to work with advanced medical diagnostic technology
Field based role working across hospital laboratory and pharmaceutical environments
Long term contract within a global healthcare technology organisation

The Requirements

Qualified Engineer in Electrical Engineering Medical Technology or similar discipline
Or relevant Biomedical Science degree ONC HND City and Guilds diploma degree or equivalent
Strong electrical electronic or mechanical understanding
Ability to troubleshoot technical issues and provide first level support
Strong communication skills when working with customers and internal teams
Ability to manage workload and prioritise tasks in a field based role
Full UK driving licence
Passport required for occasional overseas training

The Role

Install relocate and de install complex diagnostic and laboratory instruments
Provide first level troubleshooting and technical support during installations
Work closely with internal project teams to deliver installation projects on schedule
Ensure installations meet all health and safety and regulatory requirements
Represent the business professionally when working within customer laboratories
Maintain accurate documentation and installation records
Maintain tools equipment and calibration requirements for service activities
Share best practice knowledge with colleagues across the wider technical team
Attend training to maintain product and technology knowledge

If you’re keen to join an exceptional team working with advanced medical devices and diagnostic technology in a national field engineering role, then please apply to this Field Installation Engineer Medical Devices role below or call Chloe McCausland on (phone number removed) between 8:30am and 5:00pm

Repairs Engineer
Calrec Audio Ltd
Multiple locations
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Contract: full time, permanent
Location: Calrec Audio, HebdenBridge
Salary: Competitive dependant on experience

Due to exceptional growth we are looking to add more people to our ever expanding team!!

Are you a motivated and enthusiastic repair engineer? Do you have a proven track record of success and a passion for managing customer needs and being comfortable in a fast-paced environment.? If so, we invite you to join our team!

A bit about us:

Calrec is a leading designer and supplier of audio broadcast mixing equipment, relied on by the worlds most successful broadcasters.

Our amazing innovative team have been driving television sound for over 60 years. Were based in Hebden Bridge, but you hear us on live television every single day. Were driven, enthusiastic and inventive; we care about how things sound and how it makes people feel.

Thanks to our wonderful customers, partners, and teams around the world, weve earned a reputation and set an industry benchmark for build quality, reliability, innovation, and audio performance.

Interested? If you like the sound of this opportunity - read on!

What youll be doing:

The successful candidate will be responsible for inspecting and repairing failed units that have been returned from Customer systems. You role will include testing and configuring replacement and/or loan units; being responsible for Quality Assurance, both functionally and cosmetically, and accurate completion of records. This is a great opportunity for someone looking to take their career to the next level or take on a new challenge.

The right individual should be a great team player and possess strong technical skills, excellent communication, and problem-solving abilities.

This is your ideal role if you have:

  • Experience of surface mount and through-hole technology re-work to high standard along withthe ability to fault-find and troubleshoot
  • Understanding of schematics and technical drawings
  • Methodical approach with track record of attention to detail, resilience and the ability to work under pressure and meet tight deadlines whilst coping with changing priorities
  • Knowledge and experience in Quality Control
  • Expertise in technical report writing

If you’re looking for an exciting challenge and have the confidence and skills to help our customers, we want to hear from you!

REF-227 289

Field Service Engineer / CCTV / Access Control Systems
Ocular
Manchester
In office
Junior - Mid
£35,000 - £36,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Field Service Engineer

We’re looking for a Field Service Engineer to join our team at Ocular to deliver fault finding, maintenance and repair of CCTV, access control and integrated security systems across complex, multi-site environments. This is a varied field-based role within high-security and infrastructure settings.

If you’ve also worked in the following roles, we’d also like to hear from you: Security Systems Engineer, CCTV Engineer, Access Control Engineer, Maintenance Engineer

SALARY: £35,000 - £36,000 per annum + Benefits

LOCATION: You can be based in either Stoke, Leeds or Manchester or surrounding areas as you will be travelling to clients sites within your territory. There may be times where you will also work off patch and will require overnight stays

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for a Field Service Engineer with proven experience in CCTV, access control and electronic security systems.

As a Field Service Engineer you will carry out fault finding, planned preventative maintenance and reactive repairs across large-scale, integrated security systems within public space, transport and infrastructure environments.

The Field Service Engineer role is field based, covering sites across the region with occasional overnight stays. You will work remotely while being supported by an experienced technical team, ensuring high standards of customer service and system reliability.

ABOUT US

Ocular is an independent security systems integrator with over four decades of experience delivering security solutions across high-security, public space, transport, and infrastructure projects throughout the UK and Ireland.

The company is committed to building long-lasting customer relationships by delivering exceptional service at every stage. Through strong partnerships with leading technology providers, Ocular remains at the forefront of innovation, delivering reliable, tailored security solutions to meet each customer’s unique requirements.

As part of Synectics Plc, our company values underpin everything we do, and we consistently recognise individuals within our business who demonstrate these behaviours.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as the Field Service Engineer include:

* Fault Finding and Repairs: Diagnose and repair analogue and digital CCTV, DVR and NVR systems across multi-site environments

* Planned Preventative Maintenance: Complete PPM schedules to maintain system performance and compliance

* Access Control Support: Maintain and repair access control systems including site mustering solutions

* Perimeter Detection Systems: Support and maintain PID systems and associated security technologies

* Control Room Systems: Provide maintenance and repair of managed and functional control room systems

* Helpdesk Updates: Accurately update and close calls via the helpdesk following each service visit

* Customer Service Delivery: Maintain professional standards of communication and presentation at all times

* Vehicle Responsibility: Ensure any company vehicle is kept in safe and good working order

* On-Call Support: Participate in the call out rota and provide out-of-hours reactive support as required

CANDIDATE REQUIREMENTS

ESSENTIAL

* Previous experience in CCTV systems, including analogue and digital platforms

* Experience with access control systems and site mustering

* Proven experience of fault finding, on-site repair and maintenance within electronic security environments

* Sound knowledge of DVR, NVR and IP-based systems

* Experience with networks and integrated security systems

* Strong analytical and problem-solving skills with a methodical approach

* Confident completing documentation and using helpdesk systems

* Flexible approach to travel, working off patch and occasional overnight stays

* Excellent communication skills and customer-focused approach

* Eligibility to live and work in the UK

DESIRABLE

* Experience with perimeter intrusion detection systems (PID)

* Knowledge of Galaxy alarms, CEM access control, Cortech GUI, Synergy or video matrix systems

* Experience with RAID recording systems

* First line repair experience on gates and barriers

* Our Commitment to Equality and Diversity

Our Commitment to Equality and Diversity

Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

NO AGENCIES PLEASE

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.

JOB REF: AWDO-P14467

This job is being advertised by AWD online on behalf of Ocular

AWD-IN-SPJ

Fire And Security Engineer
Infinity Resource Solutions
Manchester
In office
Junior - Mid
£35,000 - £42,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Fire and Security Engineer

Covering Greater Manchester and surrounding areas

£35,000-£42,000 doe

Company Van, Overtime, Holidays

To apply for this opportunity you must have or hold the following:

• Intruder alarm service experience

• Extensive Knowledge of Intruder alarms

• Fire experience desirable

• CCTV IP Knowledge also beneficial

• Fault Finding experience

• Installation experience

• Ability to work by yourself and within a team

• Full UK Driving license

This vacancy is working for a well-established organisation in the Fire and Security industry. We offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and Access Control.

Due to planned growth within the installation and service department, we are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers based in Manchester, Oldham, Stockport surrounding areas

Benefit Include:

• Company Vehicle

• Mobile Phone

• Stand by Allowances

• Call out Allowances

• Generous Annual Leave

If you are looking for a new challenge and want to work for a forward thinking leading company who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV

Gate Engineer (Physical Security Systems)
Ernest Gordon Recruitment
North West England
Hybrid
Junior - Mid
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

**Full training provided to become a Project Manager*\

£42,000 - £45,000 + Overtime + Training + Progression + Field Based + Company Van + Personal Use + Fuel Card + Enhanced Holidays

Northwest

Are you a security systems technician in Liverpool, looking to take the next step in your career into a fast growing company that will provide full training to become a Project Manager for the company?

This company work with systems such as Paxton and Honeywell, installing Automated Gates and Barriers to commercial and industrial clients across the UK.

They manage a full engineering team to carry out installations, commissioning and servicing, providing a full project management cycle.

On offer is the opportunity to become a vital asset to the growth of the company. You will undertake training on multiple systems and security gates as well as receive on the job leadership training.

This role would suit an installation engineer in the security industry, looking to progress their career and develop their skillset in a UK leading security gates company.

The Role:

  • Follow the on the job training, where you will receive structured support to become a Project Manager for the company
  • Assist in the service and maintenance of security systems including security gates, fences, and bollards, when aid is needed on site
  • Troubleshooting, system configuration, routine maintenance
  • Travel to client sites around the UK
  • Effective communication with clients and training on how to use the systems, once they are operational
  • Adhere to safety regulations and industry standards

The Person:

  • Experience in a security system technician
  • Motivated to move into Project Management

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

Keywords: Project, Manager, Security Systems, Security, Mechanical, Security Gates, Electrical, Paxton, Honeywell, Engineering, Installation, Technician, Liverpool, Manchester, M62, Field Based

Reference Number: BBBH24404

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Automation Engineer
Engineering
Warrington
Hybrid
Junior - Mid
£60,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Your new company
A nationwide engineering and maintenance provider operating across multiple industrial sectors. The business delivers full lifecycle support for automation and asset-based operations and has a well-established technical service function. You’ll be joining a growing automation support team that provides 24/7 remote and onsite assistance to a varied, multi-industry client base.

Your new role
You will be responsible for supporting, maintaining and fault-finding on a wide range of automation systems, both remotely and on customer sites. This includes working across multiple PLC, HMI and SCADA platforms, delivering minor code changes, conducting system health checks, completing backups, and producing system surveys and obsolescence reports.You’ll also support small automation projects, assist with technical input for proposals, and identify opportunities for performance improvements within client production environments. The role offers hybrid working and flexibility on location across the UK.

What you’ll need to succeed

  • An engineering qualification (Degree, HND/HNC or apprenticeship) in Electrical, Electronic or Control Systems Engineering
  • Background in commissioning or maintenance with strong PLC fault-finding capability across major manufacturers
  • Ability to work across unfamiliar automation systems and connect to networks for diagnostics
  • Understanding of electrical systems
  • Strong communication skills and the ability to work both independently and as part of a wider service team
  • Willingness to learn new technologies and obtain relevant security clearances

What you’ll get in return

  • Holiday, sick pay and pension scheme
  • Additional benefits including life assurance, employee discounts and support programmes
  • Ongoing training and development opportunities
  • A collaborative, safety-focused working environment
  • Company vehicle allowance

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Test Engineer
Zenovo
Manchester
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Test / Commissioning Engineer
Location: Greater Manchester
Salary: Up to £40k (depending on experience)

A well-established engineering manufacturer is looking to add a Test / Commissioning Engineer to their team. This role involves testing and commissioning complex machinery both at the company s UK facility and at customer sites worldwide.
You will play a key role in ensuring machinery is fully tested, commissioned to a high standard, and that customer operators are trained effectively. This is a customer-facing position with regular international travel.

About the Role

  • Test all machinery built at the company facility
  • Maintain a high quality of output
  • Keep all relevant parties updated on progress to meeting projected strip down
  • Create snagging lists in good time to accommodate projected strip dates
  • Commission machinery at customer sites within expected time limits
  • Train customer delegates on the operation of machinery, with emphasis on health and safety

About You

  • HNC level qualified engineer in Electrical / Electronic Engineering
  • Computer literate in Microsoft applications
  • Experience working with PLC programming and AC and Vector drive systems
  • Process / vacuum system experience
  • Experience in pneumatic, hydraulic, machine controls and other mechanical systems
  • Strong sense of ownership for problem solving / fault finding
  • Ability to develop and maintain mutually beneficial relationships with colleagues
  • Worldwide travel is an integral element of the role

Please note, we cannot offer sponsorship for the role.
If interested, please send over an updated CV.

IT Technician
Priestley College
Warrington
In office
Junior - Mid
£25,558 - £26,343
RECENTLY POSTED
TECH-AGNOSTIC ROLE

As a proud member of The Challenge Academy Trust (TCAT), Priestley College is a thriving and well-established 16-19 academy located in the heart of Warrington. The College works collaboratively with local schools to drive educational excellence and improve outcomes for all young people in Warrington. Priestley is recognised for its inclusive culture, high-quality teaching, strong student motivation, and ambitious, well-planned curriculum.

We are seeking a proactive and skilled IT Support Technician to join our dedicated technical team. You will be responsible for providing high-level technical support, system administration, and troubleshooting across our diverse hardware, software, and network infrastructure. This role is vital in ensuring a seamless digital learning environment for both staff and students, directly contributing to the educational success of our college.

Key Responsibilities

  • Technical Support & Service Desk
  • Systems & Infrastructure
  • Operational Support
  • Health, Safety & Projects

Qualifications, Experience & Skills:

  • Minimum of 5 GCSEs (A -C / 9-4) including English and Maths- essential
  • Evidence of continued professional development- essential
  • Degree in Information Technology, Computer Science, or a related field- desirable
  • A-Level or Level 3 BTEC in an IT-related subject-desirable
  • IT Related Certificates- desirable

Why Join Us?

  • Be part of a forward-thinking and ambitious College with a strong commitment to educational and operational excellence
  • Opportunity to shape the financial future of a growing organisation.
  • Collaborative and supportive working environment.
  • Opportunities for professional development and career progression.

Application closing date for IT Technican - 01/04/2026

Debt Recovery Agent
Search
Manchester
Hybrid
Junior - Mid
£28,750
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary: Upto 28,800 DOE + 10% bonus
Location: Sale, Manchester (Hybrid - 3 days WFH, 2 days office)
Start Date: End of April
Hours: 37.5 per week, Monday-Friday - No weekends

About the Role

A leading UK utilities provider is looking for a Debt Recovery Agent. This is a key position for someone passionate about debt recovery, customer resolution, and ensuring compliance in complex utility environments.

You will take responsibility for managing cases where customer issues impact debt collection on water accounts. When resolution isn’t achievable, you’ll oversee both temporary isolation and permanent disconnection of supply-ensuring all actions meet strict legal and regulatory standards.

What You’ll Be Doing

Coordinating pre-disconnection site visits with third party agencies
Reviewing site visit outcomes and ensuring accurate reporting
Supporting field agents during customer visits
Managing disconnections with a customer first, compliance focused approach
Protecting vulnerable customers and shared residential supplies
Issuing pre and post disconnection notices to customers and wholesalers
Providing timely instructions on the day of disconnection
Managing reconnection processes following payment
Handling disputes, particularly involving vulnerable or financially distressed customers
Ensuring activities comply with GDPR, regulatory frameworks, and internal standards

Experience & Skills You’ll Bring

Proven background in debt recovery or collections
Experience within the utilities sector or Water Industry would be beneficial
Strong dispute resolution skills
Experience working with third party recovery partners
Understanding of utility disconnection processes and legal obligations
Knowledge of B2B regulatory requirements
Proficiency with CRM and lead management systems

What You’ll Get in Return

Pension contributions & life assurance
Yearly Bonus up to 10%
High street and online retail discounts
25 days annual leave, rising to 28 with service
Birthday day off every year
Option to buy up to 10 extra holidays / sell up to 5 days
Cycle-to-work scheme & travel loans
Comprehensive wellbeing support including 24/7 GP, mental health support, fitness and legal advice
Hybrid working - 3 days from home
Opportunities for charity and volunteering activities
Free on-site gym and parking

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Technical Support Engineer
Applause IT Recruitment Ltd
Manchester
Hybrid
Junior - Mid
£40,000 - £45,000
RECENTLY POSTED

Role: Technical Support Engineer

Location: Manchester (2 x a month onsite)

Are you a technically curious support professional who enjoys solving data and API challenges?

We’re hiring a Technical Support Specialist to join a growing SaaS business transforming how TV and digital advertising campaigns are planned, tracked and optimised.

This isn’t a password-reset helpdesk role. As a Technical Support Specialist, you’ll work directly with data integrations, APIs, tracking pixels and reporting tools, partnering closely with Product and Engineering to resolve real technical challenges.

What you’ll be doing:

  • Troubleshooting API, data and integration issues
  • Working with JSON, SQL and browser developer tools
  • Supporting agencies, advertisers and broadcasters
  • Reproducing and documenting bugs for Engineering
  • Improving documentation and customer workflows

What we’re looking for:

  • 2+ years in Technical Support / Product Support (SaaS environment)
  • Strong troubleshooting mindset
  • Experience with APIs, JSON or web technologies
  • SQL or data analysis skills
  • Clear communicator who can explain technical issues simply

Why consider this role?

  • Modern SaaS platform with real market impact
  • Remote working
  • Clear progression into Product, Engineering or Senior Support
  • Collaborative, low-ego culture
  • Exposure to AdTech and Data analytics

If you’re a Technical Support Specialist who wants more ownership, more technical depth and a clearer progression path - click apply now.

Cyber Risk Analyst
Experis IT
Knutsford
Hybrid
Mid - Senior
£350/day - £404/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Role Title: Cyber Risk Analyst Location: Knutsford 3 days on site Duration: 30/10/2026 Rate £404 MUST BE PAYE THROUGH UMBRELLA Role Description: "Role Overview: The Cyber Risk Analysts will work under the guidance of the Lead Consultant to execute the detailed risk assessments and analysis of End-of-Life technologies. In this role, you will collect and analyze data on EOL systems, evaluate cyber risks using the defined methodology, and support the implementation of remediation plans. Key Responsibilities: Perform Risk Assessments: Conduct in-depth cyber risk assessments for identified EOL systems and technologies, following the methodology and framework established by the project. Gather necessary information on assets (software, hardware, applications that are end-of-life or end-of-support) and assess the potential cyber threats, vulnerabilities, and business impacts associated with each5. Document findings meticulously, ensuring each risk item is well-described (likelihood, impact, severity) in the risk register. Required Skills & Competencies: Analytical Skills: Strong analytical and problem-solving skills are essential. The analyst must be able to assess complex IT systems and identify risk factors, interpret vulnerability data, and quantitatively rate risks. Attention to detail is critical for reviewing large lists of EOL assets and ensuring nothing is missed. Cybersecurity Knowledge: Good understanding of foundational cybersecurity principles (confidentiality, integrity, availability) and how outdated technologies can pose threats. Familiarity with common vulnerabilities and exploits affecting older systems (Legacy OS, unsupported software) is beneficial. Knowledge of cyber risk frameworks and standards (such as NIST, ISO27001) and basic concepts of risk assessment is expectedxxiv. Qualifications & Certifications: Education: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field. Equivalent experience in cyber risk or IT security roles can be considered in lieu of a formal degree. Certifications: Relevant industry certifications are not mandatory but highly valued. Certifications demonstrating knowledge of security and risk principles (eg, CompTIA Security+, Certified Ethical Hacker (CEH), or GIAC/GSEC) would be a plus. Certifications specifically in risk management or governance (such as CRISC, Certified Information Systems Auditor (CISA), or ISO 27001 Lead Auditor/Implementer) are also advantageous for this role, as they indicate a grasp of risk and control assessment practices. Experience: Years of Experience: Approximately 3-5+ years of experience in cybersecurity or IT risk roles. This could include experience as a Cyber Risk Analyst, IT Risk Analyst, Security Analyst, Vulnerability Management Specialist, or GRC (Governance, Risk & Compliance) Analyst. Candidates with slightly more or less experience will be considered based on skill fit, but a baseline understanding from a few years in the field is expected. Risk Assessment Background: Hands-on experience conducting risk assessments or security assessments is required. For example, experience in identifying and assessing risks for IT systems, writing risk or control reports, or supporting risk treatment projects. Familiarity with creating or maintaining risk registers and tracking mitigation actions is important (eg, experience ensuring "risks and remediation plans are regularly addressed" in previous rolesxxvii). Industry-Specific Experience (Desirable): Experience in the financial services sector or other highly-regulated industries is a plus.

IT Support Technician
Reed Technology
Manchester
In office
Junior - Mid
£120/day
RECENTLY POSTED

Manchester - 5 days a week on-site

  • 3 month contract
  • 120 per day (inside IR35)

Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact.

Key Responsibilities:

  • Act as the first point of contact for IT-related queries via phone, email, and ticketing system.
  • Diagnose and resolve hardware, software, and network issues.
  • Support Windows 10/11 environments
  • Maintain accurate documentation of support requests and resolutions.
  • Collaborate with other IT team members to ensure smooth operations.

Requirements:

  • Previous experience in a 1st Line Support or Desktop Support role.
  • Strong troubleshooting skills across hardware, software, and networking.
  • Experience with PC builds and deployments.
  • Familiarity with Windows OS, and basic networking concepts.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage time effectively.
Desktop Support Analyst / 2nd Line Support Analyst
DGH Recruitment Ltd
Manchester
In office
Junior - Mid
£30,000 - £38,000
RECENTLY POSTED

A fantastic opportunity has arisen for an Desktop Support Analyst / 2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis.

Desktop Support Analyst / 2nd Line Support Analyst

Key Responsibilities:

Providing a professional and consistent level of Technology support to all staff
Responding to incoming incidents and requests at first point of contact reported via all
mediums
Ensuring all incidents and requests are accurately recorded at the time of being reported
and responded to within a set Service Level Agreement
Maintaining and updating incidents and requests in your own as well as the Service Desk
ticket queues
Alerting Senior Analysts and Managers of reoccurring incidents and potential issues
Keeping customers apprised and updated
Escalating problems to the senior team members and third-party suppliers where necessary

Desktop Support Analyst / 2nd Line Support Analyst

Attributes/Skills:

Experience working within a legal environment is essential
Knowledge of Windows 10 and Microsoft Office 365
Understanding of PC Hardware and operating systems
Awareness of using Active Directory
Experience of logging tickets in ITSM call logging software

Desktop Support Analyst / 2nd Line Support Analyst

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

2nd Line Support Engineer
Grassroots Recruitment Ltd
Stockport
In office
Mid
£35,000 - £37,000
RECENTLY POSTED

Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions
Location: Stockport
Type: Full-time, office-based

Are you an experienced 2nd Line Support Engineer looking for a technically varied role where your expertise genuinely makes a difference

Our client is an award-winning healthcare provider delivering critical NHS services across Greater Manchester. As an employee-owned organisation with a strong social purpose, they combine innovative digital technology with outstanding clinical care to improve outcomes for patients and communities. With a highly capable Digital Technology Services team already in place, they are now looking to strengthen the team further with the addition of a skilled IT Support Engineer.

This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation s ongoing digital transformation.

Job Description

  • Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service
  • Manage incidents and service requests through the ITSM ticketing system
  • Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals
  • Support and maintain core IT infrastructure including servers, cloud platforms and networking components
  • Assist with the management of Microsoft 365, Active Directory and Group Policy environments
  • Support virtualised infrastructure and cloud services including Azure or AWS
  • Maintain accurate documentation of systems, procedures and incident resolutions
  • Contribute to security best practice and compliance with standards such as GDPR and ISO 27001
  • Participate in an out-of-hours on-call rota to ensure service continuity

Person Specification

  • Minimum of 3 years experience in a 2nd line IT support or systems support role
  • Degree in Computer Science / IT-related discipline or equivalent commercial experience
  • Strong knowledge of Windows client and server operating systems
  • Experience supporting Microsoft 365, Active Directory and Group Policy Objects
  • Understanding of networking fundamentals including VLANs, switching and routing
  • Experience with firewalls (ideally Fortinet)
  • Familiarity with virtualisation technologies such as Hyper-V
  • Exposure to cloud platforms including Azure and/or AWS
  • Working knowledge of automation tools such as PowerShell
  • Strong communication skills with the ability to explain technical concepts to non-technical users
  • Full UK driving licence
  • Relevant certifications such as CompTIA A+ or Microsoft Azure Administrator are advantageous

Why Apply

This is an opportunity to join a highly respected, employee-owned organisation that invests heavily in both its people and its technology. You ll work within a collaborative digital team supporting critical healthcare services while developing your own technical capabilities through continuous professional development and certification opportunities.

In return, our client offers a salary of up to £37,000, an exceptional benefits package, and the chance to work in an organisation where culture, values and employee engagement genuinely matter.

To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this vacancy, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion.

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.

C# Software Developer
Automation Experts Ltd
Oldham
In office
Mid - Senior
£45,000 - £55,000
RECENTLY POSTED
+3

A fantastic opportunity has arisen for a C# Software Developer to join a market-leading machine manufacturer. With a global client base and a strong order book, this organisation is seeking a skilled Engineer to help drive their continued success. If you’re looking to take your engineering career to the next level, apply now and join this dynamic team!

C# Software Developer

£45-55k + Pension, Health Insurance, DIS, 25 Days Holiday, BUPA

Manchester

Ref: 25246

C# Software Developer - The Role:

  • Design, develop and maintain applications using C# and .NET for real-time machinery control systems
  • Collaborate with product managers, engineers and developers to deliver high-quality software solutions
  • Write clean, efficient and well-structured code following industry best practices
  • Conduct code reviews and provide constructive technical feedback to maintain development standards
  • Troubleshoot, debug and optimise existing software applications
  • Implement and maintain unit tests to ensure software reliability and performance
  • Contribute to continuous improvement by researching and suggesting new technologies and solutions
  • Support retrofit projects for existing machinery and control systems
  • Carry out diagnostics, fault finding and software support on customer machines worldwide
  • Travel internationally to customer sites to support installations, troubleshooting and upgrades

C# Software Developer - The Person:

  • Proven experience developing software using C#
  • Strong knowledge of .NET Core and/or .NET Framework
  • Experience developing desktop applications using WPF
  • Familiarity with SQL databases such as MS SQL Server or PostgreSQL
  • Understanding of software design principles and patterns (SOLID)
  • Experience using version control systems such as Git
  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork abilities
  • Ability to manage multiple priorities and work independently
  • Willingness to travel internationally to support customer sites

Desirable Skills:

  • Experience with industrial vision systems
  • Knowledge of real-time machinery control environments such as PLCs or SCADA
  • Willingness to learn Ladder Logic or SCL for PLC troubleshooting
  • Familiarity with RESTful APIs
  • Exposure to cloud platforms such as Azure or AWS

Located in Manchester, this role would be commutable from Bury, Rawtenstall, Rochdale & Bolton.

Looking for a job involved with automation, control systems, process control or systems integration? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service.

For further information please contact Sharon Hill.

AE1

Lead Problem Manager
Hays Specialist Recruitment
Manchester
Hybrid
Senior
£45,000 - £48,000
RECENTLY POSTED

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week? We’re looking for a Lead Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence.

As our Lead Problem Manager, you will:

  • Own and lead Problem Management & Known Error activities within SLA and KPI timeframes.
  • Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes.
  • Troubleshoot application specific, hardware, and endpoint problems.
  • Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities.
  • Design automation to improve processes and reduce recurring incidents.
  • Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds.
  • Support end-user computing (EU devices, mobile, printers) as part of problem investigations.

Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you’re driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you!

  • Experience in IT support/problem management in a professional office environment.
  • Strong troubleshooting and analytical skills with excellent attention to detail.
  • Genuine passion for root-cause analysis and long-term issue eradication.
  • Customer-centric mindset with great communication skills (in-person, phone, email, chat).
  • Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments.
  • Ability to prioritise effectively and take full ownership of tasks.
  • Collaborative team player who supports others and champions continuous improvement.
  • Microsoft certifications or ITIL qualifications are advantageous but not essential.

Apply today and become the force behind our long-term IT reliability and performance.

In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Recruitment Resourcer
Willmott Dixon Group
Oldham
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED

Willmott Dixon are looking to recruit a Candidate Manager (Recruitment Resourcer) to join our established In-house recruitment team on a 12 month fixed term contract. You will be able to commute regularly to our office in Oldham and be able to travel to the wider business as required. We enjoy hybrid working at Willmott Dixon so you will be supported to work 1/2 days a week from home.

We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted private medical life assurance, incentive bonus and sustainable car scheme/allowance.

This is an exciting opportunity to attract and recruit high quality candidates who align with Willmott Dixon’s culture to help achieve our ambitious growth and succession plans - The in-house recruitment team manage all permanent recruitment across all disciplines within the business and the successful candidate will be driven by providing a first-class candidate experience and will enjoy the following responsibilities.

  • Candidate sourcing - Using applicant tracking system, advertising, referrals, and headhunting.
  • LinkedIn - Managing recruitment projects on LinkedIn Recruiter, growing your network, and promoting vacancies.
  • Initial screening/candidate qualification - Shortlisting and telephone/teams’ interviews to gauge candidate’s suitability and motivators
  • Candidate coaching - Ensure candidates are prepared for interviews and support/guide them through the whole recruitment process.
  • Creating talent pools - Using recruitment database and LinkedIn to create talent pools.
  • Database management (applicant tracking system) - keep candidates updated on the process and ensure the system is regularly up to date.
  • Coordination and Communication - Timely and accurate communication with all stakeholders including but not limited to Candidates, Recruitment Managers, Hiring Managers and HR teams.
  • Research and Market Intelligence - Create salary/benefit comparisons for competitors and update Recruitment Managers with market intelligence.

Ensuring a positive candidate experience is crucial for attracting and retaining top talent. The Candidate Manager will contribute to this by providing timely and professional communication, offering support and guidance to candidates throughout the recruitment process, and soliciting feedback for continuous improvement.

This role would be ideal for an established Resourcer with experience of sourcing permanent candidates (within construction would be advantageous) OR a Recruitment Consultant who wants to experience working in-house, focusing on your candidate sourcing and management skills.

Essential Criteria

  • A high level of organisational skills.
  • A track record in recruitment and communicating with people at all levels.
  • Strong verbal and written communication skills
  • Good level of education to include a minimum of 5 GCSE’s at Grade C or level 5 or above.

Desirable Criteria

  • Degree or equivalent level qualification.
  • Experience of LinkedIn Recruiter.
  • Construction Recruitment Agency or In-house recruitment experience.

Additional Information

Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer.

Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. You will also benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme.

About Us

With 170 years of rich history, Willmott Dixon’s purpose beyond profit is to deliver brilliant buildings, transform lives, strengthen communities, and enhance the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and trusted privately owned business where our people can thrive.

Willmott Dixon was recognised by The Sunday Times as one of the Top 10 “Big” Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe’s 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King’s Award for Enterprise in the category of sustainable development.

Inbound Service desk Analyst
The Portfolio Group
Manchester
Remote or hybrid
Graduate - Junior
£25,000 - £26,500
RECENTLY POSTED

Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels of technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience!

Purpose

We are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. To ensure success as a service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support and system performance.

Hours of work

Rota basis of either 8:00am - 16:00pm, 8:30am - 16:30pm, 9:00am - 17:00pm, 9:30am - 17:30pm

Day-to-day responsibilities include but are not limited to the below:

  • Provide all inbound support queries to the service desk via all Omni channels.
  • Provide a response to all inbound email queries.
  • Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs.
  • Gather information from the client, investigating any complex technical issues and escalate second line support.
  • Take ownership of any complex technical queries and keep regular contact with client ensuring any updates and resolutions are communicated to the client.
  • Keep CRM (salesforce) up to date ensuring all calls are logged as cases, accurately against the correct account.
  • Provide one to one training as and when required based on client’s needs.
  • Escalate any complaints which cannot be resolved at 1st touch to the customer care team.
  • Always ensure Service Level Agreement adherence.
  • Meet and exceed Key Performance Indicators.
  • Arrange and sit Microsoft Teams meetings alongside clients with support queries.

Required skills and experience

  • In-depth and current knowledge of computer programs and hardware.
  • Proficiency in customer relationship management (CRM) and task management software.
  • Exceptional analytical and problem-solving skills.
  • Advanced collaboration, communication, and interpersonal skills.
  • Excellent organizational and time management skills.

Benefits

  • Enhanced holidays - 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service (22 Days for Field Sales)
  • Private health care cover after 5 years’ service
  • New business referral scheme
  • Access to Health Shield
  • Access to the EAP service
  • Refer a friend scheme
  • Paid birthday leave
  • Pension scheme contribution increasing to 5% after 5 years’ service and again to 7% after 7 years’ service
  • Group life insurance
  • Eye care contribution
  • Travel Season Ticket loan scheme
  • Milestone recognition
  • Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements
  • Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
  • Park Inn 20% off food and drink
  • New Century food and drink discount
  • Revolution De Cuba food and drink discount
  • Cycle 2 Work scheme after probationary period
  • On site Gym
  • Bright Exchange perks

INDMANJ

51243LF

Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Arabic Speaking Data Verification Executive - Remote
Staffline
Manchester
Fully remote
Junior
£18/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client is a multi-sector, diversified investment group. Seeking to recruit purely phone-based Data Entry & Verification Entry Clerks.

Staffline is recruiting an Arabic-speaking Data Verification Executive to work remotely.

The rate of pay is £18 per hour.

This is a full-time role working fixed shifts and the hours of work are:

  • 9am till 5pm, 1 hour paid lunch break

Your Time at Work

As a Data Verification Executive, you will be trained to use scripts to approach decision makers from various sectors such as logistics, finance, and manufacturing. You will verify and gain data and predetermined information that is used by the business and its customers to sell goods and services to.

Our Perfect Worker

Our perfect worker will have their own laptop (software provided), be bilingual, and be able to speak Arabic. You will be disciplined, target, and KPI driven after the training period.

Applicants will have a professional phone manner.

Experience in a similar role is required.

Key Information and Benefits

  • Earn £18 per hour
  • Full-time
  • Temp to perm opportunity

Job Ref: 2TF

About Staffline

Staffline is the UK’s leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Portuguese Speaking Data Verification Executive
Staffline
Multiple locations
Fully remote
Junior
£18/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client is a multi-sector, diversified investment group. Seeking to recruit purely phone-based Data Entry & Verification Entry Clerks.

Staffline is recruiting a Portuguese-speaking Data Verification Executive to work remotely.

The rate of pay is £18 per hour.

This is a full-time role working fixed shifts and the hours of work are:

  • 9am till 5pm, 1 hour paid lunch break

Your Time at Work

As a Data Verification Executive, you will be trained to use scripts to approach decision makers from various sectors such as logistics, finance, and manufacturing. You will verify and gain data and predetermined information that is used by the business and its customers to sell goods and services to.

Our Perfect Worker

Our perfect worker will have their own laptop (software provided), be bilingual, and be able to speak Portuguese. You will be disciplined, target, and KPI driven after the training period.

Applicants will have a professional phone manner.

Experience in a similar role is required.

Key Information and Benefits

  • Earn £18 per hour
  • Full-time
  • Temp to perm opportunity

Job Ref: 2TF

About Staffline

Staffline is the UK’s leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Home Based Market Research Interviewer - Estonian Speaking
Ipsos
Multiple locations
Remote or hybrid
Graduate - Junior
Private salary
RECENTLY POSTED

Role Overview:

As a Market Research Telephone Interviewer at Ipsos, your primary responsibility will be to conduct telephone interviews with business customers from various sectors. doing varied shifts. You will engage participants in their native language, utilising your communication skills to collect detailed, nuanced feedback that supports our clients’ business strategies.

Key Responsibilities:

  • Conduct interviews over the phone using scripted questionnaires.
  • Capture high-quality data and feedback from participants.
  • Utilise language skills to communicate effectively in participants’ native languages.
  • Ensure each interaction is conducted professionally and ethically.

Required Skills and Qualifications:

  • Fluent in Estonian Speaking (additional languages are advantageous).
  • Excellent communication skills.
  • Comfortable using a computer
  • A laptop or PC running Windows 10 or above, with a working camera for our interactive training sessions.
  • A USB headset with a microphone for crystal-clear conversation

What We Offer:

  • Comprehensive training to equip you with the necessary skills and knowledge.
  • Flexible working schedule with the ability to work from home or from our offices in London (Angel) and Edinburgh
  • Opportunity to work with a globally renowned engineering client
  • Ongoing, long-term work opportunities, subject to performance

Ready to Begin Your Ipsos Journey? Join our team of dynamic Market Research Interviewers! Apply today and transform work into a rewarding experience.

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Frequently asked questions
Manchester offers a wide range of Support Engineer roles including technical support, IT infrastructure support, customer support engineering, and network support positions across various industries such as finance, technology, and healthcare.
Typically, employers look for candidates with a degree in Computer Science or related fields, relevant certifications (e.g., CompTIA, Microsoft, Cisco), and experience with troubleshooting, networking, and customer service skills.
Enhance your CV with relevant technical certifications, gain hands-on experience through internships or projects, tailor your application to job descriptions, and prepare for common technical and behavioral interview questions.
Yes, many companies in Manchester offer flexible working options including remote and hybrid roles to support work-life balance, especially within the IT support sector.
New Support Engineer positions are posted regularly, often multiple times a week, ensuring you have access to the latest opportunities in the Manchester area.