Support Engineer Jobs in Birmingham

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Support Engineer Jobs in Birmingham

Overview

Looking for Support Engineer jobs in Birmingham? Explore the latest IT support engineer vacancies in Birmingham’s thriving tech scene. Whether you’re an experienced professional or starting your career, our job board connects you with top employers seeking skilled support engineers. Find your next opportunity in Birmingham today!

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Trainee Website Administrator

If you are looking to progress a career in website administrator, then this training and placement programme is made for you?

Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers.

All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career.

We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career.

We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles.

Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers.

We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme.

The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer.

Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week.

Stage 1 - Learn HTML and CSS ( up to 12 weeks)

The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey.

HTML Essentials ( up to 6 weeks)

CSS Essentials ( up to weeks)

Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support.

Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage.

Stage 2 - Additional Online Training ( up to 12 weeks)

The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead.

Learn the Command Line ( 1.5 weeks)

Learn Git & GitHub ( 1.5 weeks)

Learn JavaScript ( 1.5 weeks)

Learn Python 3 ( 1.5 weeks)

JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation.

Python is a highly versatile programming language and due to its relatively “easy to understand” commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity.

Step 3 - Building a Portfolio Website Project (1 week)

Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career.

In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended.

AWS Certified Cloud Practitioner

Microsoft Certified: Azure Administrator Associate

Step 4 - Entry Level Web Administrator placement

We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have.

There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: -

Junior Developer

Website Administrator

Website Support Developer

Junior Web Developer

Content Editor

Wordpress Developer

Junior Software Developer

Junior Front or Back End Development

Development Support

We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website.

Our money back Job Guarantee

Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business.

Qualification for this programme?

To ensure we maintain a high level of support for our candidates, we limit spaces to this programme.

Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.

Application Engineer

Proactive Appointments

Applications Engineer

West Midlands Permanent Up to £40,000 per annum Hybrid

Our client are looking to onboard an Applications Engineer on a permanent basis to help with the implementation of a new Warehouse Management System. The right candidate will play a central role in the configuration, support and continuous improvement of a WMS platform.

Key responsibilities:

Providing first-line support to end-users and resolve application-related issues. This includes also scanners, printers and data exchange with customers (EDI)

Assisting in the configuration, testing, and deployment of new WMS solutions

Participating in system upgrades, enhancements, and integration projects

Documenting processes, configurations and user guides

Monitoring system performance and proactively identifying areas for improvement

Required experience:

3+ years of experience in application support or software implementation

Knowledge of warehouse or logistics processes is a strong plus

Knowledge of ProWMS (Principal Logistics WMS) is a strong plus

Strong written and spoken English language communication skills

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Financial Technical Analyst / Trainee Paraplanner

Gemini Wealth Management Limited

Job Title: Technical Support Analyst

Location: Sutton Coldfield

Salary: £30,000 to £35,000 per annum, depending on experience

Job Type: Full-time, Permanent

About us:

Established in 2006, Gemini Wealth Group is an award-winning independent financial advisory firm based in Sutton Coldfield. Our mission is to be the ‘go-to’ business for financial advice and planning by building a team of like-minded professionals who embody our core values of innovation, integrity, honesty, and transparency. We pride ourselves on providing comprehensive in-house solutions and unbiased, expert advice to support individuals and families on their financial journey.

We offer services in investment advice, retirement planning, tax mitigation, and asset protection, ensuring that we help our clients achieve their financial goals.

About the role:

We are seeking a detail-oriented and proactive Technical Support Analyst to join our team. This role is crucial in providing technical support to our financial advisers, outsourced paraplanning provider, and compliance team. You will play a key role in ensuring the efficient delivery of high-quality client services and financial advice processes.

Your responsibilities will include:

Providing technical support to the financial adviser team

Calculating and assessing Capital Gains Tax (CGT) liabilities on investment disposals and chargeable event gains for investment bonds

Supporting pension income calculations, including assessing lifetime allowance (LTA) positions and annual allowance usage

Assisting in the creation and maintenance of detailed cashflow modelling reports using tools such as Voyant

Gathering, verifying, and analysing client data, including fact finds, policy information, and valuations

Liaising with product providers and platforms to obtain information and quotes

Monitoring workflow to ensure tasks are completed within service level agreements and compliance requirements

Maintaining accurate and compliant client records in CRM and back-office systems, such as Intelligent Office

Supporting the compliance team to ensure all documentation and advice processes adhere to FCA regulations

Contributing to the continuous improvement of operational processes and documentation standards

Acting as a point of contact for adviser queries regarding technical matters

About you:

Previous experience in a technical support or administrative role within an Independent Financial Adviser (IFA), wealth management, or financial planning firm

A good understanding of financial products, including pensions, ISAs, bonds, and protection policies

Working knowledge of FCA regulations and financial planning compliance requirements

Proficiency in financial planning software (e.g., Intelligent Office, Voyant) and the Microsoft Office Suite

Strong analytical, organizational, and time management skills

Excellent attention to detail with a commitment to delivering high-quality work

Effective written and verbal communication skills

Ability to work both independently and collaboratively in a fast-paced environment

Desirable:

A Certificate in Financial Services or working towards a CII Diploma in Regulated Financial Planning.

Experience with cashflow modelling tools

What we offer:

A competitive salary and benefits package

The opportunity to work within a supportive and growing IFA environment

Career progression and professional development support

A collaborative and ethical company culture

If this role sounds suitable for you, please click apply so submit your CV and Cover Letter.

Candidates with experience of; Trainee Paraplanner, Financial Planning Assistant, Wealth Management Assistant, IFA Administrator, Financial Administrator, IFA Technical Administrator, Wealth Management Administrator also be considered for this role.

3rd Line Support Engineer

3rd Line Support Engineer Birmingham £45,000-£50,000

Oscar Technology has partnered with a leading MSP near Solihull to recruit for a skilled 3rd Line Support Engineer to join their team.

Job Description

As a 3rd Line Support Engineer, you will play a crucial role in the company’s effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems.

Responsibilities Include:

Monitoring & dealing with issues raised in the logging system and directly through the phone.

Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.

Perform necessary, routine maintenance and updates to application operating systems and anti-virus software.

Confirm factors such as IT Policies, procedures and security standards are being considered and abided by.

Assist with data retrieval, backup management - either onsite or cloud based.

Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles.

Essential Skills:

Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications.

Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix.

Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN.

Familiarity with troubleshooting and resolving issues linked to Microsoft 365.

Knowledge of Active Directory and user account management.

Familiarity with server administration demands such as user management, file shares and security.

Strong communication and interpersonal skills.

3rd Line Support Engineer Birmingham £45,000-£50,000

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Fire and Security Engineer

Job Title: Fire and Security Service Engineer****Location: Edinburgh Salary: £30,000 - £38,000 + Overtime + Standby Allowance + Travel TimeBenefits: Company Vehicle, Phone, Laptop, 25 Days Holiday + Bank Holidays (with the option to buy more), Pension, 1 in 12 Call-Out Rota, £180 Standby Allowance, Bonus Scheme, Travel Time, Private Medical & Dental Care for You and Your Family.

About the Company:

Join a company that’s leading the way in the Fire & Security industry. As an NSI Gold Approved business, we are committed to delivering exceptional service to a wide range of prestigious commercial clients across the UK. Due to continued growth, we are now expanding our Fire & Security division and are looking for a skilled and motivated Fire and Security Service Engineer to join our team in Edinburgh

The Role:

As a Fire and Security Service Engineer, you’ll be responsible for servicing and maintaining a wide range of fire and security systems across commercial properties across Edinburgh . You’ll play a key role in ensuring that our clients’ systems are always in optimal working condition. Your daily responsibilities will include:

Servicing and maintaining fire and security systems such as CCTV, Access Control, Intruder Alarms, and Fire Alarms

Providing top-quality service to commercial clients, ensuring their systems are safe, secure, and compliant

Troubleshooting and repairs as needed, ensuring minimal disruption to clients’ operations

Skills & Experience:

To succeed in this role, you’ll need:

Strong technical knowledge of Fire & Security systems (CCTV, Access Control, Intruder Alarms, Fire Alarms)

Proven experience working with these systems in a commercial environment

A Full UK Driving Licence

Comfortable with travel within Edinburgh and the outskirts

What We Offer:

Competitive salary of £30,000 - £38,000, depending on experience

Company vehicle, phone, and laptop to keep you connected

25 days holiday + bank holidays, with the option to buy more

Pension scheme for your future

Generous overtime opportunities for additional earnings

Standby allowance of £180

Bonus scheme to reward your hard work

Private Medical & Dental Care for you and your family

Continued training and personal development to help you grow in your career

Why Join Us?

This is an exciting opportunity to work with a forward-thinking company that values both its customers and employees. You’ll be part of a team that takes pride in providing exceptional service to high-profile clients while having the chance to develop your skills and advance your career.

Ready to make a difference? If you’re a motivated, experienced Fire & Security Engineer with a passion for delivering excellent service, we’d love to hear from you!

To apply, please send your CV or contact Courtney Gilgunn for more information.

M365 Administrator intune

Michael Page Technology

The M365 Administrator (Intune) will manage and optimise Microsoft 365 tools and services, focusing on Intune, to deliver for a professional services organisation’s technology needs. This contract role is based in the Midlands and will require you to deliver high end support on a large Intune / Migration.

Client Details

This professional services organisation is a medium-sized company based across the Midlands. This role requires support across different offices ( 4 days a week)

Description

Manage and configure Microsoft 365 services, with a particular focus on Intune and applications

Ensure the smooth deployment and management of mobile devices and applications using Intune.

Monitor and troubleshoot issues within the Microsoft 365 environment.

Collaborate with the technology team to implement security policies and compliance measures.

Maintain system documentation and provide regular updates to stakeholders.

Assist in managing user access and permissions across the Microsoft 365 platform.

Provide technical support and training to end-users as needed.

Keep up-to-date with the latest developments and updates in Microsoft 365 technologies.

Profile

A successful M365 Administrator (Intune) should have:

Proven experience in managing Microsoft 365 services, particularly Intune.

Experience in leading and delivering end to end migration of a large migration project

Strong understanding of device and application management through Intune.

Knowledge of security policies and compliance within a Microsoft 365 environment.

Problem-solving skills to identify and resolve technical issues effectively.

Ability to work collaboratively with a technology team in a professional services setting.

Excellent communication skills for providing support and training to users.

Must be able to drive and be able to drive to different sites in the Midlands as and when required.

Job Offer

Daily rate of approximately Outside IR35

Opportunity to work in a professional services environment in Midlands

Chance to gain experience in a temporary role with a focus on Microsoft 365 technologies.

Immediate Start !

If you are an experienced M365 Administrator (Intune) looking for your next challenge in the technology sector, we encourage you to apply today!

This company are a Microsoft Certified MSP providing IT Support, Installations, VoIP Phone Systems, Office 365 Cloud Services, Hosted Servers, Cloud backup and Photocopiers to over 350 customers throughout the West Midlands and are based in Solihull

As a company they have grown rapidly over the past 5 years and now have a team of 30 with plans to grow this over the next 12 months.

The job will be a mixture of home working and office based working. A typical week would be 2 days in the office and the rest of the week working from home once you have completed your probation.

IT experience, particularly within a support environment and ideally from within an MSP is really important for this role but they are also looking for the right person to fit our existing team.

Some of the technologies they support include Office 365, on-premise and hosted servers, Acronis backup and DR, Active Directory, PC/Laptops, UniFi Wireless networks and Watchguard Firewalls.

The ideal candidate will be dealing with a mix of helpdesk calls alongside an existing team of 9 people. They will have an excellent telephone manner, good patience and be able to resolve IT issues both over the phone and by remotely connecting into our client’s sites.

All their staff are Microsoft, 3CX and Watchguard certified or on the path to certification and we actively encourage and cover the cost of this.

Key skills (Must have’s)

Windows Server inc. Hyper V, AD, DHCP, DNS

Strong PC experience Windows/OSX

Router/Switch/Firewall Configuration

Good Hardware knowledge

Excellent IP and TCP/IP Knowledge preferably to Network+/CompTIA

Excellent and Patient telephone manner

Excellent troubleshooting technique

Full driving licence

Benefits

Work from home - Hybrid

Full training plan with 1/2 a day a month allocated study time

33 days holiday (including bank holidays)

24/7 counselling support and financial advise helpline

Potential to earn commission

What next

If this sounds like your ideal job, we would love to hear from you.

Job Types: Full-time, Permanent

Salary: £25,400.00 -£26,000.00 per year

Supplemental pay types:

Bonus scheme

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)

Technical support: 1 year (required)

Location: Warwick - Office basedBrand: Intelligent GolfJob Type: Full Time

Role Description:

ClearCourse is a market-leading technology group, providing innovative software and payments solutions that help businesses of all sizes thrive. IntelligentGolf, part of the ClearCourse family, is the UK’s leading provider of golf club management software, supporting hundreds of clubs with everything from competitions and handicapping to membership and payment solutions.

We are seeking a motivated and enthusiastic Customer Support Specialist to join our Warwick-based team. In this role, you will assist customers with enquiries and requests, manage support cases via our helpdesk system, and deliver training to ensure customers make the most of their IntelligentGolf solution. This is a fantastic opportunity for someone who is passionate about golf, enjoys problem solving, and wants to be part of a friendly, hardworking team.

Key Accountabilities:

Resolve customer support queries via telephone, email, and online helpdesk

Escalate and document development requirements where needed

Manage data entry into CRM and helpdesk systems

Support customer implementation projects

Deliver customer training sessions on system use

Work with a customer retention plan to build strong client relationships

Required Skills & Experience:

Strong IT and web skills, with a good aptitude for problem solving

Comfortable working under pressure with excellent attention to detail

Clear, professional, and accurate written communication skills

Excellent telephone manner with a customer-first approach

A knowledge of golf is essential

Flexible, enthusiastic, and able to fit into a small but efficient team

Willingness to embrace the culture of a hardworking, fast-paced environment

Desired Skills & Experience:

Previous experience in customer service (any industry)

Behaviours & Attributes:

Ability to work independently and collaboratively

Strong motivation and a proactive approach

Confident, positive, and assertive attitude

Benefits:

At ClearCourse, we believe in creating an environment where colleagues can do their best work. As well as a competitive salary, we offer:

25 days annual leave + bank holidays

Life Assurance and private medical cover

Enhanced maternity, paternity, and adoption pay

Generous training budgets and investment in your career development

Employee wellbeing support, including access to mental health services

Opportunities to join ClearCourse employee resource groups

Hybrid pension scheme

IT Support Technician

Anderson Scott Solutions Ltd

Aldridge, Walsall

£30,000 - £35,000 (DOE) plus, annual bonus and excellent benefits

Our client is seeking an IT Support Technician (1st and 2nd Line) to join their growing team. This is a fantastic opportunity for a technically skilled and customer-focused professional to work within a supportive environment, delivering IT support and managed services to a wide variety of organisations. The successful candidate will provide first and second-line support across a diverse range of technologies, both remotely and on-site.

IT Support Technician Key Responsibilities:

Acting as the first point of contact for customer IT issues.

Triaging and managing tickets within a helpdesk system, Zendesk.

Installing, configuring, and maintaining hardware and software across customer environments.

Using remote monitoring and management tools to diagnose and resolve technical issues.

Maintaining accurate technical documentation.

Supporting client devices (Windows, Mac, Android, iOS) and Windows Server environments.

Managing Microsoft 365 and cloud services (Azure, AWS).

Configuring and supporting network infrastructure including routers, firewalls, and switches.

Assisting with managed services such as connectivity, hosted telephony, backup, monitoring, and security solutions.

IT Support Technician Skills & Experience:

Strong experience with Windows 10/11 and Windows Server (2016+).

Knowledge of VMware, vCenter, and Hyper-V.

Solid understanding of TCP/IP networking.

Experience with LAN support, structured cabling, and switches.

Familiarity with ITIL principles.

Excellent communication skills (written and verbal).

Strong general IT skills, including use of spreadsheets and databases.

Full UK driving licence and access to own transport. Use of company van on occassion

Experience with Mac OS.

Experience with Zendesk.

Knowledge of Draytek and WatchGuard firewalls.

Monday - Friday, 09:00 - 17:00 (occasional out-of-hours and potential future on-call work)

If this role is of interest, please contact James Aust for more information.

Junior IT Systems Analyst

Junior IT Systems AnalystWarwick - On-site£30,000 - £35,000 - Permanent

VIQU are partnering with a leading manufacturing organisation to recruit a Junior IT Systems Analyst. This is a great opportunity for a motivated Junior IT Systems Analyst with 1-3 years’ experience who is looking for mentorship and wants to further their career in IT systems and support. As a Junior IT Systems Analyst, you will gain hands-on experience with SQL, ERP systems, and business process analysis, while contributing to key IT projects, including the migration from an existing ERP system to Microsoft Dynamics 365.

Key Responsibilities of the Junior IT Systems Analyst:

Provide day-to-day IT systems support under senior guidance as a Junior IT Systems Analyst.

Assist with IT projects, including ERP migration, data cleansing, validation, and testing.

Write, troubleshoot, and optimise basic SQL reports and analytics.

Support system monitoring, escalate issues, and maintain uptime.

Document procedures, workflows, and user guides for colleagues.

Work with cross-functional teams to translate business needs into technical tasks.

Support UAT cycles and contribute to training materials for end users.

Experience & Skills Required:

1-3 years’ experience in IT support, ERP support, or service desk.

Basic SQL knowledge and understanding of relational databases.

Familiarity with ERP systems a plus (Inventory, BOM, work orders).

Good communication skills and ability to work with stakeholders.

Analytical, organised, and eager to learn new technologies.

Proficiency in Microsoft Office tools (Excel, Word, Outlook).

Why Join This Organisation as a Junior IT Systems Analyst:

Mentorship and hands-on guidance from senior IT staff.

Exposure to ERP systems, SQL, and IT project work.

Opportunity to develop towards IT Systems Analyst or Business Analyst roles.

Collaborative and supportive team environment.

Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Rees via the VIQU IT website.

Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Service Delivery Analyst

IT Service Delivery Analyst (18 Month FTC) - Birmingham

Are you an IT professional ready to make a real difference in healthcare? We’re helping a forward-thinking healthcare organisation find a Service Delivery Analyst to ensure critical IT systems run reliably, efficiently and support clinicians and patients alike.

In this role, you’ll be at the heart of IT operations - monitoring performance, coordinating improvements and ensuring that essential systems meet the needs of staff and patients. You’ll collaborate across teams, liaise with vendors and help shape IT services that truly make an impact.

What You’ll Do

Track and report on IT service performance, helping teams improve efficiency and reliability.

Coordinate with technical teams and external providers to resolve incidents and maintain service standards.

Identify areas for improvement and drive initiatives that enhance the way IT services are delivered.

Support key healthcare platforms, including NHS systems, ensuring smooth adoption and optimal performance.

Document processes and contribute to knowledge sharing across teams.

What We’re Looking For

Solid experience in IT service delivery, preferably within healthcare.

Familiarity with IT Service Management (ITSM) tools such as ServiceNow or Jira.

Understanding of ITIL principles is desirable.

Strong problem-solving and analytical skills.

Excellent communication and stakeholder engagement abilities.

Previous exposure to NHS systems such as EMIS, Adastra or SystmOne is a plus.

Why You’ll Love This Role

Make a tangible impact on healthcare IT services that support real patient care.

Work with a supportive, innovative team in a collaborative environment.

Opportunity to develop your career while improving processes and service delivery across critical systems

This role is initially for an 18 month FTC with potential to transition permanent after.

If this opportunity is of interest or you would like some more information, then please apply directly!

Trainee IT Support Engineer

Launch Your Cyber Security Career - Job Guaranteed!

Cyber attacks are rising, and companies need skilled professionals now more than ever.

With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience.

100+ hours of live training

Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management

Job guarantee with our hiring partners

Get certified, get experience, get hired.

Apply today and start your journey into cyber security.

Course cost - £2795, or, £232.91 per month

We guarantee you will be offered a job upon completion, or we will refund you 100%

of your course fees.

Fire & Security Engineer

Verelogic IT Recruitment

Fire & Security Engineer - Service & Maintenance

Location: Coventry / Leicester / Northampton

The Company:

An established and fast-growing technical services provider, originally founded as an electrical contractor, now delivers nationwide solutions across Mechanical, Electrical, Fire & Security, Gates & Barriers, and Custodial Security sectors. With a focus on long-term partnerships and high-quality service delivery, the business continues to expand its presence across the UK.

The Role:

The business is currently seeking experienced Fire & Security Engineers to join their Service & Maintenance Department on a full-time basis. The successful candidates will be responsible for carrying out Planned Preventative Maintenance (PPM) and responding to Reactive Call-Outs across a range of commercial and public sector clients. Engineers will be part of a structured on-call rota, supporting 24/7 emergency response services.

Key Responsibilities:

Maintenance, fault finding and repair of:

Addressable and conventional fire alarm systems

CCTV and intruder alarm systems

Emergency lighting systems

Access control and remote signalling systems (Redcare, Dualcom)

Ensure all work complies with relevant British Standards

Maintain accurate service records and documentation

Deliver high standards of customer service during site visits

Requirements:

Strong technical knowledge and proven experience in the fire and security sector

Ability to pass full security vetting (NPPV2 Full Clearance)

Full UK driving licence required

Competent across both fire and security systems, ideally multi-disciplined

What’s on Offer:

Competitive salary of £35K-£37K

Enhanced on-call payments including standby and call-out hours

Fully maintained company vehicle with fuel card

Company uniform and PPE provided

23 days holiday plus 8 bank holidays (with lieu days if on call during bank holidays)

Incremental annual leave increases based on service

Workplace pension scheme

Employee Assistance Programme (EAP)

Opportunities for ongoing professional development

Complimentary access to an on-site health club

Employee referral scheme

Working Hours:

40 hours per week, Monday to Friday, between 7:30am - 4:30pm.

1st Line Service Desk Analyst

MillsHill Recruitment Limited

Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking.

My client are a well established, award winning IT Services company with offices in London and Wolverhampton. They have an immediate requirement for a 1st Line Service Desk Analyst.

As 1st Line Service Desk Analyst you will be an outstanding communicator driven by fantastic customer service. The 1st Line Service Desk Analyst will be able to demonstrate technical competency across technology such as Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking whilst working in a fast paced, client driven environment. You will be you an integral part of the dynamic Service Delivery Team, acting as the first point of contact for their clients’ IT requests and issues.

This is a great opportunity to join a customer focused technology driven company. They provide a range of benefits designed to support your well-being, professional growth, and work-life balance. Great opportunity to join a company that can help growth both your career and technical skill set.

1st Line Service Desk Analyst

Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking.

**MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.**Regards MillsHill Recruitment Ltd

ER (Epicor) Support Analyst

Chapman Tate Associates

ERP Technical Analyst - Epicor Kinetic (Cloud) West Midlands

Location: West Midlands

Salary: Competitive + Benefits

Job Type: Full-time, Permanent

Sector: Manufacturing & Engineering

Agency: Chapman Tate Associates

Chapman Tate Associates is proud to be working in partnership with a leading UK-based manufacturing and engineering firm to recruit a talented ERP Technical Analyst with proven expertise in Epicor Kinetic ERP systems.

This is a high-impact role for a hands-on Epicor specialist who thrives in fast-paced industrial environments and is ready to take ownership of a heavily customised Epicor Kinetic cloud deployment. You’ll be the go-to technical expert, driving system improvements, supporting daily operations, and enabling smarter business processes across manufacturing, supply chain, and finance.

Key Responsibilities

Deliver expert-level support for Epicor Kinetic ERP across core business functions.

Lead system enhancement projects, upgrades, and continuous improvement initiatives.

Manage customisations, data migrations, and technical configurations using BAQ, BPM, DMT, and Application Studio.

Collaborate with internal teams to optimise workflows in manufacturing, inventory, order management, and finance.

Essential Skills

Strong hands-on experience with Epicor Kinetic in a cloud-based environment.

Proficiency in BAQ, BPM, Dashboards, Reporting, and Application Studio.

Solid understanding of financial modules (AP, AR, GL) and operational modules (Purchasing, Inventory, Shipping & Receiving).

Experience with Epicor Data Migration Tool (DMT) and system setup.

Desirable Experience

Industry background in Manufacturing, Mills & Metals, or Distribution.

Epicor ERP certifications (e.g., Kinetic Certified Consultant).

Familiarity with workflow automation, BI tools, or other ERP platforms.

Why Apply?

Join a forward-thinking manufacturer investing in digital transformation.

Work with cutting-edge Epicor Kinetic ERP technology.

Enjoy autonomy, ownership, and the chance to shape ERP strategy.

Competitive salary, benefits, and long-term career growth.

Ready to take your Epicor career to the next level?

Apply now through Chapman Tate Associates and be part of a business where your technical expertise drives real-world impact.

CRM Associate Developer (Dynamics)

Salary: £53,350 per annum

Location: Birmingham or London (remote with some hybrid working)

Contract: Permanent, Full Time (35 hours per week)

Start date: January 2026

Closing date: 8th October

About the Role:

At Money Advice Trust, we’re passionate about making a positive difference. We’re now looking for a Dynamics CRM Associate Developer to join our team and help us achieve our mission.

As a Dynamics CRM Associate Developer, you will play a key role in delivering high-quality CRM solutions using Microsoft Dynamics 365 and the Power Platform. This is a hands-on technical position focused on configuration, customisation, and solution implementation to support critical business processes.

We’re looking for someone with proven experience in Dynamics 365 CE who can take full ownership of the solution lifecycle, from running workshops and gathering requirements to designing, building, and deploying robust applications.

You’ll bring strong expertise in Power Apps, Power Automate, and Dataverse, and be confident troubleshooting and resolving intermediate to complex issues, including escalated service requests.

Your key responsibilities will include:

Configuring and customising Dynamics 365 CE (model-driven apps, Dataverse) to deliver business requirements

Building workflows, forms, views, business rules, and process flows using Power Platform tools, with a focus on scalability and maintainability

Translating business requirements into robust CRM features and delivering them to specification

Supporting documentation, testing, and deployment of CRM functionality

Contributing to structured release processes using Azure DevOps (or similar)

Troubleshooting and resolving intermediate to complex issues, including collaborating with support teams and taking ownership of escalated service requests.

Maintaining clear records of configuration and technical changes

About You:

Our ideal candidate will bring:

Proven experience delivering solutions in Dynamics 365 CE and the Power Platform in a professional environment (not just personal projects or training exercises).

Hands-on expertise with Power Apps, Power Automate, and Dataverse, including building and deploying production-ready solutions.

Solid understanding of CRM security roles, data models, and solution configuration, with experience troubleshooting and optimising existing systems

Ability to work independently on assigned tasks and take ownership of deliverables, while collaborating effectively within a team

Strong communication and documentation skills, including writing technical specifications and user guides.

Experience engaging with stakeholders to gather requirements and provide solutions.

Excellent attention to detail and ability to manage multiple tasks effectively

You will need to attend our Birmingham office on occasion, but you could also access our office in London, should this be closer to you.

What We Offer:

We believe in taking care of our people, and we offer a great range of benefits, including:

29 days annual leave plus bank holidays

A contributory pension scheme

Flexible hybrid working arrangement

Generous Life Insurance

Wellbeing days to support your mental health

A healthcare cashback scheme

Access to an Employee Assistance Programme

Working outside the UK (up to 30 days in a 12-month period)

Free on-site gym (Birmingham)

Enhanced maternity pay

A birthday voucher to celebrate your special day

How to Apply

We’d love to learn more about you! Please send us your CV and a short supporting statement (max 400 words) telling us why you’d be a great addition to our team.

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations - this helps us understand your genuine interest in the role and what makes you unique.

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.

Important Information

We may close this role early if we receive a high number of applications, so please apply as soon as possible.

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.

Our Commitment to Inclusion

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values - We put people first, We support each other, We solve problems - underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.

Junior Dynamics CE Consultant

Kidderminster (Hybrid)

Salary: Up to £40,000 + Benefits

Method resourcing are proud to partner with a Microsoft Gold Partner specialising in delivering innovative and user-friendly solutions built on the Microsoft 365 and Dynamics 365 stack. The employer’s clients range from well-known charities and not-for-profit organisations to SMEs and national businesses.

We’re looking for a Junior CE Consultant to join our growing team. This role is ideal for someone who already has some exposure to Dynamics 365, perhaps in a support, analyst, or junior consulting role and wants to take the next step into a client-facing consulting position.

Key Responsibilities:

Support requirements gathering sessions and assist in documenting business processes.

Help with the configuration and customisation of Dynamics 365 CE and the Power Platform.

Assist with solution testing and user acceptance testing.

Support data migration activities, such as preparing migration profiles and running test loads.

Contribute to the delivery of client training sessions and demonstrations.

Provide day-to-day support to clients and build positive working relationships.

Continuously develop your knowledge of Dynamics 365, Power Platform, and related Microsoft technologies.

Required Skills/Experience:

Some commercial exposure to Microsoft Dynamics 365 CE (e.g. support, administration, analysis, or project role).

Strong problem-solving ability and a proactive approach to learning.

Good communication skills, able to work with both technical and non-technical users.

Ability to manage tasks, take direction, and work as part of a team.

Desirable (but not essential):

Experience with Power Platform (Power Apps, Power Automate, Power BI).

Exposure to CRM configuration, testing, or reporting.

Knowledge of SQL, JavaScript, or data reporting tools.

Microsoft certifications such as PL-200 or MB-910/920.

Please note: My client cannot offer sponsorship and can only accept candidates with the right to work in the UK.

Contact: Matt Jacob -

RSG Plc is acting as an Employment Agency in relation to this vacancy.

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role.

As a Major Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy.

Major Incident Manager (Home Based) Duties:

Develop end to end Major Incident Management process

Lead/Develop team and its high performance

Monitor team process/performance with KPI

Support bid response, manage service offering development

Develop playbooks and documentation

Continuous development of processes

Implement and develop processes

Implement continual service improvement strategies

Collaborate with process managers to deliver ITIL-aligned service

Provide contract-specific Major incident reporting

Apply ITIL Major Incident Management techniques

Major Incident Manager (Home Based) Qualifications:

ITIL v4 Foundation / Intermediate

The contract opportunity for a Major Incident Manager (Home Based) is a 6-month contract paying a competitive day rate.

For further information, please apply with an updated CV and reach out to Ajay Hayre on /

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Cyber Auditor - CE Plus

Cyber Security Auditor - CE PlusLocation: RemoteI am working on an exciting opportunity to join a growing organisation.As a Cyber Security Auditor, you will be involved in:- Reviewing Cyber Essentials self-assessment questionnaires with clients, both new and existing, within agreed timelines.- Assisting with pre- and post-sales activities as needed.- Providing clients with actionable recommendations for Cyber Essentials certification.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 We’re looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer RoleThe Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The CompanyThis industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower businesses to succeed through the delivery and support of bleeding-edge technology solutions. Benefits

25 days holiday

6% pension

Excellent bonus scheme - uncapped for high achievers

What’s required of the Support Engineer? We’re looking for a bright, inquisitive, technically minded Support Analyst - you don’t need to know everything, but you need to be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including:

Experience providing 1st line support in a Microsoft environment

Previous customer service experience, even if this isn’t from an IT setting

Experience with Office365, Active Directory and Exchange

If you’re looking to kick start your career in IT, this is an excellent opportunity to do so! If you’re interested in this Support Analyst position, then please send through your CV today for immediate consideration. Support Analyst, 1st line, Office 365, Active Directory, Hybrid Corriculo Ltd acts as an employment agency and an employment business.

Field Engineer £28,000 - £30,000

The Company

Oscar Technology is currently recruiting for a Field/Installations Engineer to join an exciting software house producing software and hardware solutions. Their main focus is around asset tracking, fleet management and high security systems for local government and nationwide clients across the UK, with plans of expansion into Europe.

Your-day-to-day would consist of:

Travelling across the UK to mainly install, configure, and maintain cabinets.

Once cabinets are installed, conduct fault-finding and troubleshooting, primarily on firewalls and network connectivity issues.

Deploy pre-written scripts and perform database backups as part of routine maintenance and support once installation is completed.

Travelling & working with another field engineer on-site.

Communicating with clients and customers to explain the set-up and any questions they may have.

This role could consist of staying overnight as needed when attending installations or maintenance activities in different areas of the country. (Fully covered by company).

Maintain accurate documentation of installations, configurations, and troubleshooting steps.

Follow health and safety pre-cautions.

Essential:

At least 2 years of experience in a field service engineer role.

Experience with installations into control boards and use of power drills.

Experience with health and safety guidelines.

Ability to communicate and liase with customers whilst on-site.

Flexibility to travel across the UK as needed for on-site work.

Full UK Driver’s License.

Desirable:

Experience with fault finding (mainly troubleshooting firewalls)

Knowledge with Linux and inputing pre-written scripts.

Benefits:

Competitive salary ranging from £30,000 dependant on experience.

Company van provided (all fuel and travel costs covered).

All costs associated with overnight stays such as hotels, food etc covered.

Early finishes.

Clear route of progression.

Competitive holiday package

Range of technical and health & safety training provided.

Company will pay for the NPPV-3 Clearance process.

NPPV3 Clearance is required for this position. Candidates must be eligible to obtain NPPV3 Clearance.

Field Engineer £28,000 - £30,000

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

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Frequently asked questions

What types of Support Engineer jobs are available in Birmingham?

In Birmingham, you can find a variety of Support Engineer roles including IT support, technical support, application support, and network support positions across different industries.

Do I need specific qualifications to apply for Support Engineer jobs in Birmingham?

While requirements vary by employer, most Support Engineer positions prefer candidates with relevant IT certifications such as CompTIA A+, Microsoft Certified Professional, or experience with support tools and technologies.

How can I apply for Support Engineer jobs through Haystack?

You can browse current Support Engineer job listings in Birmingham on our website, create a profile, upload your CV, and apply directly through the job board with just a few clicks.

Are there remote or hybrid Support Engineer roles available in Birmingham?

Yes, many employers in Birmingham offer remote and hybrid working options for Support Engineers, especially as flexible working practices continue to grow.

What salary range can I expect for Support Engineer jobs in Birmingham?

Salaries for Support Engineer roles in Birmingham typically range from £ twenty thousand to £40,000 per year, depending on experience, certifications, and specific job requirements.

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